2015 FORD FUSION

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine cooling

    4 stranded, 66 unsafe

    70
    incidents
    Typical range: 75,000–119,000 mi

    Median 86,500 mi, based on 36 reports (55% had no usable mileage)

    • "WHILE DRIVING ON THE INTERSTATE MY CONTROL PANEL STARTED THROWING AN ALARM OF ENGINE TEMP HIGH. IT WOULD GO OFF THEN BACK ON SEVERAL TIMES. ABOUT 15-30 MINS HEADING HOME THE ENGINE LIGHT CAME ON AND CUT POWER TO THE ENGINE. THIS IS THE SECOND TIME THIS HAS H…"~12,000 mi, complaint #1721734
    • "WHEN I CRANK MY CAR IT STARTS SHAKING REALLY BAD AND MISSING MY CHECK ENGINE LIGHT COMES ON AND GOES OFF TOOK IT TO MECHANIC AND THEY SAID IT WAS LEAKING COOLANT INTO CYLINDER AND THE MOTOR NEEDS TO BE REPLACED. I'M AFRAID THAT IT'S GONNA TO STOP GOING DOWN T…"~75,000 mi, complaint #1689750
    • "ENGINE COOLANT IS BEING CONSUMED BY THE ENGINE LEADING TO UNSAFE ENGINE OVERHEATING. THIS INTERNAL LEAK OCCURS DURING ALL DRIVING SITUATIONS."~85,000 mi, complaint #1697943
    • "COOLANT LEAK. VEHICLE SERVICED 3 WEEKS AGO, AND COOLANT IS CONSTANTLY LEAKING CAUSING ENGINE TO OVERHEAT. THIS HAS HAPPEN TWICE SINCE VEHICLE WAS SERVICED."~111,300 mi, complaint #1659259
    • "The contact owns a 2015 Ford Fusion. The contact stated the vehicle was consuming an excessive amount of coolant. In addition, while the contact refilled the coolant, he smelled and abnormal odor. The vehicle was taken to the dealer where it was diagnosed as e…"~200,000 mi, complaint #1869282
  2. #2

    engine internal

    5 stranded, 64 unsafe

    69
    incidents
    Typical range: 69,000–129,000 mi

    Median 95,500 mi, based on 109 reports (23% had no usable mileage)

    • "The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle vibrated abnormally and lost motive power. The vehicle was taken to an independent mechanic, who replaced the ignition coils and spark plugs however…"~40,000 mi, complaint #2016640
    • "CHECK ENGINE LIGHT CAME ON, HAD A ROUGH IDLE. MECHANIC NOTIFIED ME THAT IT WAS A MISFIRE IN CYLINDER ONE, REPLACED SPARK PLUGS AND CLEARED THE CODE, WAS RUNNING FINE. FEW DAYS LATER CHECK ENGINE LIGHT CAME BACK ON. TOOK IT TO DEALER AND THEY NOTIFIED ME THAT T…"~64,000 mi, complaint #1669513
    • "The contact owns a 2015 Ford Fusion. While attempting to start the vehicle, the vehicle hesitated and stalled. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who informed him that the #3 coil cylinder solenoid…"~85,013 mi, complaint #1850869
    • "The contact owns a 2015 Ford Fusion. The contact stated while starting the vehicle, the check engine warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed and determined that cylinder #4 was misfiring and needed to…"~111,000 mi, complaint #1897219
    • "My vehicle began having low coolant, smoking from tail pipe, running erratically, and numerous codes including ( P-300 codes). My only transportation and before I made it home the engine turned off completely and did not crank or turn over at all.. I felt th…"~163,199 mi, complaint #1977357
  3. #3

    transmission automatic

    7 stranded, 58 unsafe, 4 annoyance

    69
    incidents
    Typical range: 59,000–117,000 mi

    Median 77,000 mi, based on 74 reports (31% had no usable mileage)

    • "1ST OFF I'LL START WITH THE WORSE TO LEASE PROBLEMS, THE TRANS SHIFTING VERY SLOWLY AND HARD, THE CAR IS TOO LOW AND HITS EVERYTIME TO A DRIVEWAY IS ENTERED AT A MALL OR ANY PARKING LOT AND IS TOO LOW FOR CHICAGO WINTERS, THE SEATS ARE VERY CHEAP AND GET STAIN…"~2,000 mi, complaint #1286780
    • "SAFETY RECALL 18S20 / 18V471 2015 FORD FUSION W/ 60,000 MILES. AS I BEGAN ARRIVED HOME AND PLANNED TO BACK INTO MY DRIVEWAY I PLACED THE VEHICLE INTO REVERSE, HOWEVER, THE CAR WOULDN'T REVERSE AND SEEMS TO BE STUCK IN GEAR. IT APPEARS THAT THE VEHICLE IS IN P…"~60,000 mi, complaint #1502855
    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE FAILURE OCCURRED AT DIFFERENT SPEED INTERVALS. THE CONTACT HEARD AN ABNORMAL NOISE…"~80,033 mi, complaint #1517154
    • "MY SISTERS VEHICLE HAS STARTED ROLLING DOWN HER DRIVEWAY AND SHE GOT BACK IN THE CAR AND SEEN THAT THERE IS A TRANSMISSION NOT IN PARK MESSAGE AND WE FOUND THAT THE GEAR SELECTOR CABLE HAS BROKE OFF THE GEAR SELECTOR LEVER. IT IS NOT SAFE FOR MY SISTER TO DRIV…"~101,738 mi, complaint #1635654
    • "The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission. The contact stated that the gear shifter seized and remained in drive. There was no warning light illumi…"~225,974 mi, complaint #2004033
  4. #4

    brake hydraulics

    2 stranded, 66 unsafe

    68
    incidents
    Typical range: 57,000–106,000 mi

    Median 95,000 mi, based on 70 reports (41% had no usable mileage)

    • "TRAVELING ON HIGHWAY AT 70 MPH WITH SUDDEN IMMEDIATE INABILITY TO MAINTAIN SPEED (LOSS OF POWER/ACCELERATION). VEHICLE NOT RESPONSIVE TO ACCELERATION REQUEST UNTIL BELOW 45 MPH AND BEHAVES ERRATICALLY (JUST STOPS RESPONDING AND CAR SLOWS). NO CHECK ENGINE LIGH…"~14,263 mi, complaint #1689488
    • "UNDER NORMAL DRIVING CONDITIONS ON A SUNDAY EVENING I BEGAN TO NOTICE A DECREASE IN BRAKE PRESSURE AND FEEL. AT A TRAFFIC LIGHT I THEN NOTICED THE BRAKE PEDAL WOULD BEGIN TO DEPRESS TOWARD THE FLOOR WITHOUT AN INCREASE IN FORCE TO DEPRESS THE PEDAL. THE VEHICL…"~52,000 mi, complaint #1571271
    • "The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked, she no…"~75,000 mi, complaint #1888382
    • "WHILE PULLING OUT OF A PARKING SPACE (LESS THAN 5 MPH) I HEARD A CLANK/POP SOUND. WHEN I THEN APPLIED MY BRAKES THEY SUNK TO THE FLOOR AND BARELY STOPPED THE CAR. I HAD NO BRAKES. BRAKE FLUID THEN STARTED TO PUDDLE UNDER THE FRONT PASSENGERS SIDE WHEEL AND…"~96,012 mi, complaint #1695112
    • "The contact owns a 2015 Ford Fusion. The contact stated that while starting the vehicle, the brake pedal went to the floorboard while depressed. The contact added brake fluid in the brake reservoir; however, the brake fluid leaked out. The contact related the…"~170,000 mi, complaint #1891926
  5. #5

    engine stall or no start

    10 stranded, 44 unsafe

    54
    incidents
    Typical range: 30,000–70,000 mi

    Median 52,000 mi, based on 80 reports (22% had no usable mileage)

    • "WHILE DRIVING ON HWY 27A AT 65 MPH [XXX] REACHED UNDER THE STEERING COLUMN, BUMPING THE IGNITION SWITCH. THIS BUMP CAUSED THE MOTOR TO CUT OFF. [XXX] WAS ABLE TO PULL OFF THE ROAD AND RESTART THE VEHICLE. THIS HAPPENED AGAIN IN OUR DRIVEWAY. [XXX] HAD PULL…"~600 mi, complaint #1182503
    • "I LITERALLY JUST BOUGHT THIS CAR AND WITHIN 15 MIN OF DRIVING OFF THE LOT IT STALLED MULTIPLE TIMES IN THE DRIVE THRU AND THEN AGAIN WHEN PULLING ONTO THE ROAD AND ONCOMING TRAFFIC ALMOST HIT US. TERRIFYING."~29,000 mi, complaint #1451949
    • "IMAGINE DRIVING AT NORMAL SPEED WHEN SUDDENLY YOU SUFFER COMPLETE ENGINE POWER LOSS. THE POWER STEERING, BRAKING, LIGHTING AND CLIMATE CONTROL SYSTEMS REMAIN FULLY FUNCTIONAL SO YOU HAVE NO CLEAR CLUE ON WHAT IS OCCURRING, HOWEVER YOU KNOW THE VEHICLE NO LONGE…"~52,000 mi, complaint #1433921
    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING INDICATOR FLASHED. THE DEALER (BOB LOWTH FORD, [REDACTED ADDRESS], BEMIDJI, MN 56601, [REDACTED PHONE]) WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE PURGE VALVE A…"~79,000 mi, complaint #1491327
    • "The contact owns a 2015 Ford Fusion. The contact stated while driving 70-75 MPH on the interstate, the vehicle stalled. There was no warning light illuminated. The contact was able to pull over and restarted the vehicle. The message "Transmission Not in Park"…"~216,700 mi, complaint #2108953
  6. #6

    steering electric assist

    49 unsafe

    49
    incidents
    Typical range: 36,000–96,000 mi

    Median 63,000 mi, based on 56 reports (27% had no usable mileage)

    • "I HAVE THE STEERING ISSUES FROM DEFECTIVE EPS PROGRAMMING THAT CAUSES PULLING TO EITHER SIDE. THE WIPERS DON'T WORK PROPERLY. THE SEATS ARE HARD AND POSITIONED WRONG. THE VEHICLE IS TOO LOW. THE REAR MAKES A HELICOPTER NOISE IF I OPEN THE WINDOW WHILE DRIVING.…"~1,200 mi, complaint #1315895
    • "SUDDEN LOSS OF POWER STEERING. POWER STEERING ASSIST FAULT MESSAGE ON DASHBOARD SCREEN"~41,000 mi, complaint #1729843
    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL WAS LOOSE AND JIGGLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO COWLES PARKWAY FORD ([REDACTED PHONE], LOCATED AT 13779 NOBLEWOOD PLZ, WOODBRIDGE, VA 22193) WHERE A DIAGNOSTIC…"~65,002 mi, complaint #1620859
    • "The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 40 MPH, the steering became firm, making it difficult to maneuver the vehicle. The contact drove over an elevated surface, and the Hill Ascend Assist and EVAP system warning li…"~95,000 mi, complaint #1919058
    • "TAKATA RECALL. I WAS DRIVING TO WORK WHEN ALL THE SUDDEN I COUDNT TURN MY STEERING WHEEL LEFT OR RIGHT CAN DRIVE STRAIGHT BUT TRYING TO TURN T O MAKE A LEFT OR RIGHT WAS IMPOSSIBLE. I DROVE IT TO WORK THAT MORNING BUT IT WAS SO DANGEROUS BECAUSE IT TOOK ME A…"~360,000 mi, complaint #1361338
  7. #7

    backup camera

    27 unsafe, 1 broken, 18 annoyance

    46
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "WHILE THE CAR IN REVERSE, IF THERE IS A INCOMING TEXT MESSAGE FROM THE PAIRED PHONE, THE PICTURES FROM THE BACKUP CAMERA SOMETIMES COULD BE LOST AND BLACKED OUT. HENCE, INCREASE THE CHANCE OF COLLISION."~4,000 mi, complaint #1238450
    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE THE VEHICLE WAS IN REVERSE, THE BACKUP CAMERA FAILED TO CONNECT. AS A RESULT, THE SCREEN DISPLAY WAS BLANK. THE VEHICLE WAS TAKEN TO DELACY FORD ([REDACTED ADDRESS], ELMA, NY 14059, [REDACTED PHONE]) WHERE IT WAS…"~16,000 mi, complaint #1387805
    • "The contact owns a 2015 Ford Fusion. The contact stated that while reversing, the camera image was flipped and backwards, and occasionally the screen was blank. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA…"~44,000 mi, complaint #2142215
    • "The contact owns a 2015 Ford Fusion. The contact stated that while the vehicle was in reverse(R), the Back Over Prevention camera displayed a screen with a pixelated image or blank image on the infotainment screen. Neither the dealer nor the manufacturer had b…"~81,690 mi, complaint #1836347
    • "The contact owns a 2015 Ford Fusion. The contact stated that occasionally, while shifted into reverse, the rearview camera failed to properly display the rearview image as intended. The contact stated that the message "Contact the Dealer" was displayed on the…"~155,000 mi, complaint #2107384
  8. #8

    engine head gasket

    37 unsafe

    37
    incidents
    Typical range: 67,500–101,000 mi

    Median 76,500 mi, based on 28 reports (33% had no usable mileage)

    • "I SENT THE FOLLOWING LETTER TO OTHER AGENCIES AS WELL BUT WANTED TO SEND IT TO YOU. SINCE I SENT THE LETTER I HAVE FOUND THAT MY PROBLEM HAS HAPPENED TO A BUNCH OF OTHER FORD FUSION OWNERS WHERE THE GASKET GOES BAD AND FLUIDS LEAK INTO THE CYLINDER AND RUINS T…"~33,000 mi, complaint #1665599
    • "IN OCT. 2019 I BOUGHT A 2015 FORD FUSION SE WITH 65K MILES ON IT. SINCE THEN I HAVE PUT 4K MILES ON IT. ON 3/17/20 MY CAR STARTED CUTTING OUT AND THE SERVICE ENGINE SOON LIGHT CAME ON. I DROVE IT 1/2 MILE TO THE NEAREST STORE AND CALLED MY FRIEND TO BRING HIS…"~69,000 mi, complaint #1655929
    • "IN FEBRUARY OF 2016 THE ENGINE SEEMED TO BE MIS-FIRING. TOOK TO DEALER AND DEALER PULLED FAULT CODE FOR #3 CYLINDER MIS-FIRE AND RECOMMENDED SPARK PLUG CHANGE. HAD SPARK PLUGS CHANGED AND CAR SEEMED TO BE A LITTLE BETTER. FEBRUARY 2018 THE PROBLEM GOT MUCH…"~78,000 mi, complaint #1456655
    • "JUST GOT THIS FORD VEHICLE A COUPLE MONTHS AGO AND FOR SOME REASON MY CAR WOULDN'T START. I RAN A DIAGNOSTIC AND HAD NUMEROUS CODES P0300, P0301, P0302, P0303, P0304, P0030, C0014, P0047, P0141, AND A FEW OTHERS. I LOOKED FOR LOOSE WIRES, CHECKED FUSES, PLUGS…"~103,000 mi, complaint #1735563
    • "TL* THE CONTACT'S DAUGHTER OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCE RANDOM ENGINE MISFIRE. THE VEHICLE WAS TAKEN TO GULF COAST FORD (3000 N, STATE HWY 288, ANGLETON, TX 77515) AND…"~134,000 mi, complaint #1667805
  9. #9

    steering rack mechanical

    35 unsafe

    35
    incidents
    Typical range: 38,000–94,000 mi

    Median 68,500 mi, based on 38 reports (36% had no usable mileage)

    • "UPON RETURNING FROM A LONG TRIP AND APPROXIMATELY 3 MILES FROM HOME, THE STEERING WHEEL OF THE CAR BEGAN TO VIBRATE HEAVILY AND AS I TURNED A CORNER, THE DASHBOARD LIT UP LIKE A CHRISTMAS TREE AND I LOST MY POWER STEERING. THE INFO ON THE DASHBOARD INFORMED ME…"~2,300 mi, complaint #1202385
    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE REVERSING OUT OF THE DRIVEWAY, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST FAULT, SERVICE REQUESTED WARNING INDICATOR ILLUMINATED. THE CONTACT HAD THE VEHICLE TOWED TO (RUB FORD INC, [REDACTED ADDRESS]…"~37,810 mi, complaint #1518944
    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL GRINDING NOISE WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT. ALSO, THE STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHA…"~50,000 mi, complaint #1575666
    • "The contact's niece owns a 2015 Ford Fusion. The contact stated that while his niece was driving at an undisclosed speed, the steering wheel seized. The contact stated that the failure occurred while his niece was making a right turn. The vehicle was towed to…"~93,326 mi, complaint #2002285
    • "The contact owns a 2015 Ford Fusion. The contact stated the vehicle was repaired under an unknown recall for the steering wheel attachment bolt failure. The contact stated while driving 10 MPH and making a turn, the steering wheel inadvertently locked. There w…"~176,000 mi, complaint #1773273
  10. #10

    other

    1 stranded, 11 unsafe, 1 broken, 17 annoyance

    30
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "DUST IS GETTING IN SIDE OF CAR UNDER THE BACK DOORS. DUST IS IN THE FLOOR AND BACK SEAT. CAR IS IN MOTIO WHEN THE DUST GET IN SIDE OF CAR. THE CAR IS ON DIRT ROAD FOR 1 MILE UNTIL I GET TO THE HIGHWAY. WHEN DRIVI…"~500 mi, complaint #1287824
    • "I RENTED A FORD FUSION IN PITTSBURG FOR 10 DAYS. IT HAD ELECTRIC SEATS THAT WERE VERY DIFFICULT TO POSITION TO A COMFORTABLE POSITION. I AM 62 YEARS OLD AND HAVE TRAVELLED EXTENSIVELY FOR THE LAST 8 YEARS, SO I AM USED TO RENTALS AND AIR TRAVEL RISKS. FROM T…"~15,000 mi, complaint #1229644
    • "REFER TO RECALL 18S20. THE AUTO RAN INTO THE GARAGE DUE TO THIS PROBLEM MUCH DAMAGE TO CAR AND GARAGE.THIS HAPPENED AS I WAS APPROACHING IN THE DRIVEWAY.PLEASE ADVISEMY NEXT STEP."~18,000 mi, complaint #1496551
    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO DEWEY FORD ([REDACTED ADDRESS], ANKENY, IA 50021, [REDACTED PHONE]) FOR THE RECALL REPAIR. THE DEALER INF…"~73,786 mi, complaint #1582245
    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR…"~111,000 mi, complaint #1495543
  11. #11

    airbag system

    27 unsafe

    27
    incidents
    Typical range: 11,000–98,000 mi

    Median 38,000 mi, based on 27 reports (34% had no usable mileage)

    • "AIR BAGS DID NOT DEPLOY IN CRASH. DEALER REPAIRED SAID VEHICLE AND SEAT BELTS WORK SOMETIMES AS WELL AS INSTRUMENT PANEL. VEHICLE CONSTANTLY PULLS TO THE RIGHT. DEALER SAYS NOTHING WRONG. OTHER ISSUES BUT NOT SAFETY RELATED."~2,600 mi, complaint #1272326
    • "THE PASSENGERS AIR BAG WILL NOT TURN ON FOR MY 5"4 105LB WIFE WHEN SHE SITS IN THE SEAT. FORD / THE DEALER CLAIM IT MAY BREAK HER NECK; I DON'T THINK SO. SHE HAS A FUNCTIONING AIRBAG IN HER TOYOTA SAI (IN JAPAN)."~16,000 mi, complaint #1454547
    • "AIR BAG LIGHT CAME IN, FORD DEALER SAYS SEATBELT RETRACTOR PIN BROKEN, ELECTRICAL CONNECTION CORRODED AND ENTIRE ASSEMBLY NEEDS REPLACED! THE HAVE A SERVICE ALERT ON THIS PROBLEM BUT NO RECALL. AIRBAG WILL NOT OPERATE UNTIL FIXED! CANNOT AFFORD THE COST OF REP…"~60,000 mi, complaint #1746798
    • "TL* THE CONTACT OWNED A 2015 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE HYDROPLANED WHILE TRAVELING ON THE HIGHWAY. THE VEHICLE SLID INTO A DITCH, ROLLED OVER SEVERAL TIMES, CRASHED HEAD ON INTO AN EMBANKMENT, AND LANDED ON ITS ROOF. NONE OF THE SEVEN AI…"~97,500 mi, complaint #1625877
    • "I WAS STOPPED AT A STOP SIGN AND WAS HIT HEAD ON AND THE AIR BAGS NEVER DEPLOYED. DAMAGE TO MY GRILL, HOOD, BUMPER, SIDE PANELS AND DRIVER SIDE DOOR WOULDN'T OPEN. THE IMPACT SHOULD HAVE CAUSED MY AIR BAGS TO DEPLOY. IT WAS A HARD ENOUGH IMPACT THAT IT ACTUALL…"~154,000 mi, complaint #1700850
  12. #12

    door latch and hinge

    26 unsafe

    26
    incidents

    Commonly reported, insufficient mileage data - n=21, median 73,000 mi, no reliable range below 25 reports.

    • "I WAS MAKING A RIGHT HAND TURN AND MY LEFT BACK DOOR FLU OPEN,AND WILL NOT CLOSE. MY FRIEND HAD TO SIT IN THE BACK SEAT TO HOLD DOOR CLOSED."~5,303 mi, complaint #1611562
    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE THE CONTACT'S HUSBAND WAS DRIVING 25 MPH, THE FRONT DRIVER'S SIDE DOOR OPENED ON ITS OWN AND THE DOOR AJAR WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO LAWLEY'S TEAM FORD (LOCATED AT 100 AZ-90, SIERRA VIS…"~40,283 mi, complaint #1622757
    • "THE FRONT DRIVER SIDE DOOR WON'T LATCH AND STAY CLOSED. I PARKED IT IN THE GARAGE AND THE NEXT DAY THE DOOR WAS AJAR. *TR"~70,127 mi, complaint #1661829
    • "The contact owns a 2015 Ford Fusion. The contact stated that while driving at various speeds, the front passenger’s side door failed to remain securely closed. The vehicle was taken to a local independent mechanic, where it was diagnosed and determined that th…"~99,359 mi, complaint #2105652
    • "DOOR LATCH ON BACK DRIVER'S SIDE DOOR IS BROKEN AFTER NO ACCIDENT OR DAMAGE TO THE VEHICLE. SIMPLY OPENED DOOR AND WHEN I WENT TO SHUT IT IT WOULD NO LONGER LATCH. IT DOES NOT STAY SHUT. VEHICLE WAS STATIONARY."~120,000 mi, complaint #1592396
  13. #13

    power steering hydraulic

    15 unsafe, 1 broken, 1 annoyance

    17
    incidents

    Commonly reported, insufficient mileage data - n=18, median 93,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING SEIZED. AS A RESULT, THE VEHICLE DROVE OVER A CURB AND DAMAGED THE UNDERBODY PROTECTION PANEL. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICA…"~8,000 mi, complaint #1179424
    • "WHILE DRIVING MY CAR POWER STEERING WAS LOST WHILE TURNING. I ALMOST RAN INTO ANOTHER VEHICLE BUT WAS ABLE TO PULL MY STEERING WHEEL FAST ENOUGH EVEN THOUGH IT WAS VERY HARD TO TURN"~57,500 mi, complaint #1701380
    • "WHILE DRIVING ON THE HIGHWAY, MY DASH INFORMED ME THAT MY POWER STEERING MODULE FAILED, AND I HAD TO PULL OVER BECAUSE THE POWER STEERING WAS NO LONGER WORKING. I TOOK IT TO A FORD DEALERSHIP WHO MISDIAGNOSED IT AS A BATTERY ISSUE. AFTER GETTING A NEW BATTER…"~87,000 mi, complaint #1712620
    • "The contact owns a 2015 Ford Fusion. The contact stated that while turning the steering wheel at slow speeds, there was an abnormal whining sound coming from the vehicle. There was no warning light illuminated. The manufacturer was notified of the failure and…"~108,000 mi, complaint #1842446
    • "The contact owns a 2015 Ford Fusion. The contact stated while driving 60 MPH, the steering wheel became firm with the power steering warning light illuminated. The vehicle was towed to a dealer and the dealer stated that the power steering gear needed to be re…"~175,000 mi, complaint #1880649
  14. #14

    seatbelt and pretensioner

    12 unsafe, 4 broken

    16
    incidents

    Commonly reported, insufficient mileage data - n=11, median 48,000 mi, no reliable range below 25 reports.

    • "THE DRIVER'S SIDE SEATBELT WON'T EXTEND WHILE THE CAR IS OFF. IT LOCKS UP. BECAUSE THE SEATBELT WON'T RELEASE, I CAN'T FASTEN IT INTO THE BUCKLE. BECAUSE I CAN'T PUT-ON THE DRIVER'S SIDE SEATBELT, I CAN'T DRIVE THE CAR. THE SEATBELT ALSO LOCKS UP WHILE I'M…"~11,350 mi, complaint #1292207
    • "The contact owns a 2015 Ford Fusion. The contact stated that while the vehicle was parked, the driver’s side seat belt was seized. The contact stated that the seat belt was inoperable. There was no warning light illuminated. The vehicle was taken to the dealer…"~34,000 mi, complaint #1938310
    • "SEAT BELT LOCKS UP AND FAILS TO EXTEND. I BELIEVE THIS IS RELATED TO EXISTING NHTSA ID 10109079 BASED ON MY VIN. THIS HAPPENED TO BOTH MYSELF AND MY WIFE WHILE DRIVING MY VEHICLE AND IT PREVENTS THE DRIVER FROM HAVING A FULL RANGE OF MOTION WHILE OPERATING T…"~48,000 mi, complaint #1528683
    • "THE BACK DRIVER SIDE SEAT BELT IS STUCK AND WILL NOT COME OUT. THE RETRACTOR KEEPS LOCKING UP. THE VEHICLE WAS NOT IN A COLLISION. THE BREAKS WERE NOT EVER HIT HARD. IT WORKED FINE THE DAY BEFORE. THE NEXT MORNING, MY CHILD TRIED TO STRAP HERSELF UP AND IT W…"~84,580 mi, complaint #1693018
    • "THE DRIVER'S SIDE SEATBELT OR PASSENGER RESTRAINT ONCE UNLOCKED TO GET OUT OF CAR THE RESTRAINT (BELT) APPARENTLY WENT ALL THE WAY BACK UP IN THE HOUSING LEAVING MY DAUGHTER WITHOUT THAT SAFETY FEATURE WHEN SHE CAME OUT OF WORK TO DRIVE HOME. AFTER SHE GOT HOM…"~421,065 mi, complaint #1621303
  15. #15

    control module

    13 unsafe, 1 broken, 1 annoyance

    15
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "I TOOK MY CAR INTO THE FORD DEALER FOR SERVICE AS THE CAR'S BLUETOOTH WOULDN'T PAIR TO MY CELL PHONE. THE ISSUE BEGAN ABOUT TWO MONTHS AGO. THE DEALER DETERMINED THAT THE APIM MODULE NEEDS REPLACING. THE MODULE IS IMPORTANT FOR HANDS FREE COMMUNICATION WHILE…"~26,000 mi, complaint #1715703
    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, SEVERAL WARNING INDICATORS ILLUMINATED. THE INTERIOR DOME LIGHT ILLUMINATED AND THE AIR CONDITIONER ACTIVATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO DAHL FORD DAVENPORT ([REDACTED ADD…"~60,000 mi, complaint #1628230
    • "The contact owns a 2015 Ford Fusion. The contact stated while driving 65-70 MPH, the messages: "Failed to Connect to AC Control System”, “SRS Air Bags System Malfunctioning" and "Blind Spot Visual System Not Working" were displayed. Additionally, the vehicle w…"~65,000 mi, complaint #1821300
    • "The contact owns a 2015 Ford Fusion. The contact stated that while at a stop, the vehicle would independently shift into neutral without warning. The contact had to restart the vehicle to resume normal driving functionality. The contact had linked the failure…"~70,000 mi, complaint #1763313
    • "The contact owns a 2015 Ford Fusion. The contact stated that while the vehicle was parked, the instrument panel intermittently became inoperable. The battery and ABS warning lights were illuminated. The vehicle had not been diagnosed or repaired. The manufactu…"~161,000 mi, complaint #1945306
  16. #16

    evap system

    1 stranded, 10 unsafe, 1 annoyance

    12
    incidents

    Commonly reported, insufficient mileage data - n=13, median 79,000 mi, no reliable range below 25 reports.

    • "HAS PROBLEMS STARTING AFTER PUTTING GAS IN THE TANK. CHECK ENGINE LIGHT ON, MECHANIC SAYS IT'S A PURGE VALVE. KNOW ALOT OF OTHER FUSION OWNERS WITH SAME PROBLEM. SEEMS TO BE HAPPENING AROUND 40,000 MILES. HAVE TO SIT AT GAS STATION ABOUT 10 TO 15 MIN SOMETIMES…"~43,000 mi, complaint #1656538
    • "CHECK ENGINE LIGHT ON, HONING COMING FROM REAR DRIVER SIDE, AFTER FILLING WITH GAS THE ENGINE FIRES UP PROPERLY BUT THEN SPUTTERS OUT, CODES ARE READING EVAPORATOR PURGE SYSTEM FAILURE"~79,000 mi, complaint #1734546
    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A CODE FOR THE PURGE VALVE FAILURE WAS LOCATED. THE PURGE VALVE NEEDED TO BE R…"~90,000 mi, complaint #1610353
    • "MY VEHICLE STALLS AFTER FUELING AND ALSO WHILE DRIVING. IT SEEMS TO BE A PROBLEM WITH MANY FORD FUSIONS. WHILE DRIVING, THE CAP LESS GAS FILLER WILL START VIBRATING AND RELIEVING PRESSURE FROM THE FUEL SYSTEM. THIS IS CAUSING THE CAR TO ACT LIKE IT IS MISFIRIN…"~118,000 mi, complaint #1533980
    • "The contact owns a 2015 Ford Fusion. The contact stated while driving at various speeds, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact made several attempts to restart the vehicle before being able to continue d…"~160,000 mi, complaint #2037664
  17. #17

    steering column

    11 unsafe

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING 25 MPH, THE CENTER UNKNOWN PART OF THE STEERING COLUMN DETACHED FROM THE VEHICLE AS WELL AS THE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILU…"~8,000 mi, complaint #1228499
    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE MAKING A LEFT TURN AT APPROXIMATELY 5 MPH, THE STEERING COLUMN SEIZED AND COULD NOT BE MOVED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT HAD TO USE EXCESSIVE EFFORT TO DRIVE HOME. PEARSON HONDA ([REDACTED A…"~22,000 mi, complaint #1498955
    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE STEERING COLUMN SEIZED AND THE POWER ASSIST FAILURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PORTAGE FORD ([REDACTED ADDRESS] CX, PORTAGE, WI) WHERE IT WAS DIAGNOSED THAT…"~41,000 mi, complaint #1502479
    • "NOTICED THAT STEERING WHEEL WAS LOOSE WHILE DRIVING VEHICLE HOME FROM WORK FOR LUNCH AT 12:00 ON 10/27/17. ONLY WHEEL IS LOOSE- STEERING COLUMN IS LATCHED AND STATIONARY. WHEEL HAS AT LEAS 1/2" OF GIVE ON ALL SIDES."~55,400 mi, complaint #1418713
    • "THE STEERING WHEEL HAS COME LOOSE FROM THE STEERING COLUMN."~105,215 mi, complaint #1427832
  18. #18

    transmission manual clutch

    2 stranded, 9 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=13, median 73,000 mi, no reliable range below 25 reports.

    • "TAKATA RECALL BRAKES WENT OUT IN CAR AND FORD DEALER SHIP HAD CAR 1 WEEK BEFORE FIXING ISSUE. GOT CAR BACK AND THE NEXT DAY THE TRANSMISSION SHIFTER WENT OUT. CAR LOOKS TO BE IN PARK, BUT IT WILL NOT START AND CONTINUES TO ROLL BACK. CAR IS ACTUALLY IN RES…"~58,630 mi, complaint #1496474
    • "SHIFT LEVER CABLE BROKE. VEHICLE WOULD NOT SHIFT OUT OF DRIVER. SHIFT LEVER IS MADE OF PLASTIC AND FELL APART."~68,562 mi, complaint #1411862
    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE ATTEMPTING TO PLACE THE GEAR SHIFTER IN THE PARK POSITION, THE GEAR SHIFTER SEIZED IN REVERSE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE NEEDED TO BE REPLACED.…"~73,000 mi, complaint #1485549
    • "THE SHIFTER ON MY CAR READS PARK BUT THE ACTUAL GEAR IT IS IN IS NEUTRAL. I'VE TAKEN THE CAR TO SUPREME FORD IN SLIDELL, BUT WAS TOLD THE PARTY'S TO FIX THE RECALL WEREN'T IN. I THEN CALLED THE CORPORATE OFFICE AND WAS TOLD I WOULD HAVE TO PAY FOR A DIAGNOSTI…"~88,000 mi, complaint #1492741
    • "THE SHIFTER CABLE FAILED TO ENGAGE AND MY CAR WAS STUCK IN REVERSE AND BEGAN BACKING UP WHILE GEAR SAID IT WAS IN PARK. I TURNED CAR OFF AND IT WOULD NO LONGER CRANK BECAUSE GEAR WAS SHOWING IN REVERSE. I CONTACTED DEALERSHIP REGARDING RECALL AND THEY SAID I…"~100,000 mi, complaint #1489762
  19. #19

    brake booster

    10 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=15, median 76,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. UPON PARKING AND EXITING THE VEHICLE, IT STARTED TO ROLL BACKWARDS UNTIL THE BRAKE PEDAL WAS DEPRESSED. AFTER THE FAILURE, THE VEHICLE FAILED TO ENGAGE INTO ANY GEAR. IN ORDER TO KEEP THE VEHICLE FROM MOVING, THE EMERGE…"~62,000 mi, complaint #1489212
    • "FORD FUSION HYBRID, STATIONARY(PARKED ON A SLIGHTLY RAISED DRIVE WAY) FOR 2 WEEKS I WAS ON VACATION. THE CAR WAS PARKED WITH THE GEAR SHIFTER IN PARKING. NEIGHBOR TOLD ME BRAKE LIGHTS CAME ON ALL OF A SUDDEN. STAYED ON FOR 3 DAYS, AND WENT OUT. CAR NEEDED…"~64,000 mi, complaint #1597237
    • "ANTILOCK BRAKE VACUUM PUMP FAILED WHILE DRIVING ON CITY STREET AT 40-45 MPH. ALMOST CAUSED SERIOUS ACCIDENT. BRAKE PUMP FAILURE CAUSED CAMSHAFT FAILURE AND A BEARING TO FALL APART AND PUT METAL SHAVINGS INTO ENGINE. NOW ENGINE, PER DEALERSHIP, WILL NEED TO BE…"~65,000 mi, complaint #1602284
    • "THE CAR WAS PARKED IN A LOT. I STARTED IT, PUT IT IN REVERSE, AND THE CHECK BRAKE SYSTEM WARNING MESSAGE CAME UP. THE BRAKES MADE A LOUD METALLIC SCREECHING SOUND WHEN I BEGAN BACKING. WHEN I TRIED TO APPLY THE BRAKE, IT WAS SLUGGISH AND DIFFICULT TO STOP THE…"~96,027 mi, complaint #1666608
    • "The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable…"~120,000 mi, complaint #2014509
  20. #20

    fuel tank and lines

    10 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=10, median 77,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE BEGAN TO VIBRATE. THE CONTACT STATED THAT AN ABNORMAL NOISE WAS COMING FROM THE REAR OF THE VEHICLE. THE CONTACT ALSO…"~2,000 mi, complaint #1220408
    • "AWHILE BACK THE CAR STARTED MAKING STRANGE NOISES, THAT CAME FROM THE FUEL INLET BEHIND THE GAS DOOR, SOUNDING LIKE PRESSURE ESCAPING. PRESSING THE DOOR IN (CAPLESS FUEL TANK) CONFIRMS THIS, AS THE VACUUM IS RELEASED. CAR IDLES ROUGH, AND IN SOME CASES, AFTER…"~51,000 mi, complaint #1509675
    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL SUCTION NOISE COMING FROM NEAR THE FUEL TANK AREA. ALSO, THE VEHICLE SHUDDERED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO…"~64,000 mi, complaint #1616302
    • "THE CAR IS BURPING IN THE GAS CAP. IT IS VERY DIFFICULT TO START AFTER FUELING. AND WILL RANDOMLY SHUT OFF. CHECK ENGINE LIGHT IS ON. CODE P1450 $07E8PD & P1450 $07E8. I CLEAR THE CODE AND IN A DAY.OR SO IT COMES BACK ON. THIS STARTED AROUND 78K MILES. I HAVE…"~78,562 mi, complaint #1741849
    • "The contact owns a 2015 Ford Fusion. The contact stated while driving at 25 MPH, the vehicle stalled. The contact did not notice any warning lights on the first failure, but in subsequent failures the check engine warning light illuminated. The contact stated…"~88,000 mi, complaint #1799395
  21. #21

    wheel or rim

    8 unsafe, 1 broken, 1 annoyance

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2015 Ford Fusion. The contact stated that the driver’s side front tire lost air and became flat, but the independent mechanic was unable to remove the wheel from the vehicle due to the lug nuts being swollen. The vehicle was later taken to t…"~48,000 mi, complaint #1759643
    • "THE LUG NUTS MAKE IT IMPOSSIBLE TO REMOVE WITH EITHER THE TOOL FORD PROVIDED, A 4 WAY WRENCH OR SOCKETS WHEN I GOT A FLAT. I COULD HAVE BEEN KILLED FIGHTING WITH THIS ON THE SIDE OF THE ROAD. I BELIEVE FORD SHOULD HAVE TO REPLACE ALL OF THESE LUG NUTS AS A SAF…"~59,000 mi, complaint #1648680
  22. #22

    trunk or liftgate

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "THE TRUNK OF MY 2015 FORD FUSION WILL OPEN WITHOUT NOTICE. IT FIRST HAPPENED WHILE IN MY GARAGE, BUT HAS ALSO HAPPENED WHILE DRIVING DOWN THE ROAD, WHICH MADE IT DIFFICULT TO SEE OUT THE BACK WINDOW. WHEN BACK IN MY GARAGE I TURNED THE CAR OFF. WITHIN A FE…"~56,000 mi, complaint #1590712
    • "THE TRUNK OPENS RANDOMLY ON ITS OWN IN PARKING LOT AN GARAGE"~60,000 mi, complaint #1562712
    • "TRUNK OPENED WHILE GOING DOWN A HIGHWAY. HAS OPENED ON ITS OWN MULTIPLE TIMES WHILE IN MOTION, TWICE WHILE STATIONARY."~84,000 mi, complaint #1678529
    • "TRUNK RANDOMLY OPENS ON ITS OWN. OPENS CONSTANTLY THROUGHOUT DAY EVEN WHEN DRIVING DOWN ROAD. THINGS HAVE BLOWN OUT OF TRUNK WHILE DRIVING AND HAVE CAUSED ME TO HAVE TO PULL OVER ON SIDE OF ROAD AND POTENTIALLY CAUSE ACCIDENTS."~89,000 mi, complaint #1736637
  23. #23

    wiper and washer

    5 unsafe, 3 annoyance

    8
    incidents

    Commonly reported, insufficient mileage data - n=13, median 13,000 mi, no reliable range below 25 reports.

    • "WHILE DRIVING IN A MODERATE RAIN THE WIND SHIELD WIPERS WILL NOT WORK FAST ENOUGH TO KEEP THE WIND SHIELD CLEAN AND TO HAVE ANY TYPE OF VISIBILITY. COULD NOT SEE THE LINES ON THE ROAD AND HAD TO PULL OVER. THIS HAPPENS EVERY TIME IT RAINS OR SNOWS. VERY BIG SA…"~1,000 mi, complaint #1195349
    • "THERE IS A DEFECT IN THE WIPER AND/OR WINDSHIELD DESIGN - IT IS EXTREMELY HARD TO SEE WHEN IT IS RAINING, EVEN JUST MODERATELY RAINING, AND EVEN WITH THE WIPER SPEED ON HIGH. I CAN'T TELL IF THE WIPERS ARE TOO SLOW, IF THE ANGLE OF THE WINDSHIELD PROMOTES WAT…"~7,500 mi, complaint #1232013
    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE WINDSHIELD WIPER SPEED WAS INADEQUATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE…"~13,000 mi, complaint #1292590
    • "SOMEONE IS GOING TO BE KILLED DRIVING THIS VEHICLE IN A DRIVING RAINSTORM. TWICE SINCE BUYING THIS CAR, LESS THAN 30 DAYS AGO, I HAVE BEEN CAUGHT IN A RAINSTORM, ON THE INTERSTATE, AND THE WINDSHIELD WIPERS, AT THEIR HIGHEST SPEED, WILL NOT COMPLETELY CLEAR T…"~43,900 mi, complaint #1286340
    • "WIPERS ON HIGHEST SETTING DO NOT CLEAR THE WINDSHIELD IN A MODERATE RAIN. IN THE CASE OF A HARD DOWNPOUR I HAVE TO PULL OVER & STOP.THIS HAS HAPPENED ON MULTIPLE OCCASIONS. THIS IS NOT ACCEPTABLE!!! I WILL BE TRADING THIS CAR SOON!!!"~44,679 mi, complaint #1378604
  24. #24

    alignment and pull

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "STEERING WILL PULL LEFT OR RIGHT UNCONTROLLABLY THIS PROBLEM HAS BEEN HAPPENING ON A REGULAR BASIS . WHILE DRIVING THE STEERING WILL PULL THE CAR LEFT OR RIGHT WITHOUT WARNING. IT SEEMS TO HAPPEN WHEN NEARING A CORNER OR CURVE IN THE ROAD BUT IS NOT LIMIT…"~14,000 mi, complaint #1284737
    • "WHEN DRIVING THE CAR AT HIGHER SPEEDS THE STEERING WHEEL PULLS TO THE LEFT OR RIGHT. IT FEELS LIKE I HAVE TO WORK AT DRIVING THE VEHICLE."~28,400 mi, complaint #1404234
    • "STEERING WHEEL CONSTANTLY PULLS TO THE RIGHT AND FEELS LOOSE. AFTER MANY MECHANIC SHOP TRIPS AND NEW TIRES. THE ISSUE HAS NOT BEEN RESOLVED."~36,000 mi, complaint #1421853
    • "The contact owns a 2015 Ford Fusion. The contact stated while driving at various speeds, the steering wheel drifted to the left while depressing the brake pedal, and excessive force was needed to maneuver the steering wheel. The air bag warning light was inter…"~50,000 mi, complaint #1888940
  25. #25

    key fob and immobilizer

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "I RENTED A 2015 FORD FUSION SE4 FOR 2 WEEKS FROM ENTERPRISE RENTAL CAR LOCATION AT 2090 N SR7, HOLLYWOOD, FL 33021, PH.NO. [REDACTED PHONE]. DURING THE DRIVE BACK TO ENTERPRISE TO RETURN THE VEHICLE, MY KNEE BRUSHED UP AGAINST THE FOB DANGLING FROM THE KEYED…"~535 mi, complaint #1166740
    • "I WAS DRIVING IN HEAVY TRAFFIC -- LOTS OF STOP AND GO -- WHEN MY KNEE HIT THE IGNITION KEY FOB AND APPARENTLY TURNED IT INTO THE ACC POSITION. CAR SHUT DOWN AND MESSAGE "TRANSMISSION NOT IN PARK" APPEARED ON THE DISPLAY. I TURNED ON THE EMERGENCY BLINKERS AN…"~2,380 mi, complaint #1369577
    • "I RENTED THIS 2015 FORD FUSION SE4 FOR 2 WEEKS FROM ENTERPRISE RENTAL CAR LOCATION AT 2090 N SR7, HOLLYWOOD, FL 33021, PH.NO. [REDACTED PHONE]. DURING THE DRIVE BACK TO ENTERPRISE TO RETURN THE VEHICLE, MY KNEE BRUSHED UP AGAINST THE FOB DANGLING FROM THE KEYE…"~6,000 mi, complaint #1328783
    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. AFTER THE CONTACT PARKED THE VEHICLE AND EXITED, IT ROLLED BACKWARDS AND CRASHED INTO A FIRE HYDRANT. THE CONTACT STATED THAT THE IGNITION KEY WAS REMOVED FROM THE IGNITION SWITCH PRIOR TO EXITING THE VEHICLE. THE FAILU…"~33,000 mi, complaint #1502147
  26. #26

    battery and charging

    5 stranded, 1 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE CAR WAS PARKED FOR 7 DAYS WITHOUT BEING DRIVEN AND ON THE 8TH DAY I WENT TO USE IT AND I COULD NOT OPEN THE DOOR WITH THE REMOTE CONTROL. I WAS ABLE TO OPEN IT WITH THE MANUAL DOOR KEY. I TRIED TO START THE CAR BUT THERE WAS NO LIGHT ON THE DASH BOARD INST…"~6,300 mi, complaint #1197746
    • "MILEAGE OF CAR IS 53,100. WIFE (DRIVER) REPORTED THAT WHILE DRIVING IN NORMAL TRAFFIC AT NIGHT, THE CAR LOST ALL ELECTRICAL POWER: LIGHTS, MOTOR FUNCTION, RADIO, ETC. SHE TURNED ON THE EMERGENCY FLASHERS AND CAME TO A STOP. SHE TURNED THE KEY TO RESTART AND CA…"~53,100 mi, complaint #1633618
    • "One night my car was completely off. The key wasn’t in the ignition and I woke up in the middle of the night and my back brick lights were on. And the next day I couldn’t start my car. I’m not sure if it drained my battery and I had to buy a new battery. "~148,642 mi, complaint #1970383
  27. #27

    parking brake

    6 unsafe

    6
    incidents

    Commonly reported, insufficient mileage data - n=10, median 132,500 mi, no reliable range below 25 reports.

    • "CAR ROLLS BACKWARDS WHILE IN PARK. ONLY WAY TO STOP IT IS TO ENGAGE PARKING BRAKE. EVEN TRIED TURNING THE CAR OFF AND THEN ON AGAIN AND IT STILL DOES IT."~75,000 mi, complaint #1427866
    • "The contact owns a 2015 Ford Fusion. The contact while attempting to came to a complete , the contact stated felt a Boeing feeling coming for the brake panel before coming to a complete stop. The vehicle was taken to the dealer where the failure was not able t…"~80,000 mi, complaint #1832223
    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE PARKING THE VEHICLE, THE CONTACT SHIFTED INTO PARK, BUT THE VEHICLE ROLLED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY APPLYING THE EMERGENCY BRAKE. THE CONTACT RECEIVED A NOTICE REGARDING NHTSA CAMPAIGN NUMBER:…"~100,005 mi, complaint #1502028
    • "WHEN GETTING READY TO PARK THE CAR THE CAR SAYS IT'S IT NUETRAL BUT IT'S ACTUALLY I BELIEVE IN PARK. I TOOK MY FOOT OFF THE BREAK AND IT WAS MOVING BACKWARDS. I PUT THE PARKING BREAK ON THE CAR SO IT IS STATIONARY."~144,038 mi, complaint #1706586
    • "Within in the past year I have had to have my entire rear brake system repaired and they keep stating that the emergency park brake is malfunctioning and getting stuck. I have had those parts replaced and now I being told again that the same problem is occurri…"~150,106 mi, complaint #1983598
  28. #28

    throttle and pedal

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "THE VEHICLE DISPLAYED A "WRENCH" LIGHT AND THE VEHICLE SUFFERED DIMINISHED PERFORMANCE WHILE DRIVING. THIS HAPPENED SPORADICALLY BOTH WHEN STATIONARY AND DRIVING FOR TWO WEEKS. EACH TIME I TOOK IT TO THE DEALER THE "WRENCH" WAS NOT ON AND THEY COULD NOT CAPTUR…"~19,000 mi, complaint #1298202
    • "CAR WOULD INTERMITTENTLY STALL AT LOW SPEEDS AND WOULD SHAKE AND SHUTTER UNTIL THE ENGINE QUIT. THIS WOULD TAKE PLACE AFTER WARM UP AND THE CAR HAD BEEN DRIVEN FOR SEVERAL MILES. CAR WOULD RESTART AFTER HARD CRANKING AFTER MOVING GEAR SHIFT INTO PARK. THIS W…"~55,115 mi, complaint #1533538
    • "THE VEHICLE WAS IN MOTION GOING ABOUT 40 MPH WHEN IT SUDDENLY LOST POWER AND THE ENGINE BEGAN RUNNING ROUGH. THE CAR JUST SLOWED SUDDENLY. THIS HAPPENED FOUR TIMES BEFORE FORD COULD GET THE CODE TO SHOW UP. IT WAS THE ELECTRONIC THROTTLE BODY."~97,000 mi, complaint #1470155
    • "INITIAL FAILURE OF DEFECTIVE THROTTLE BODIES ON FORD ESCAPE AND FUSION,YOU HAVE LET FORD GET AWAY WITH EXTENDING THE WARRENTY ON SEVERAL YEARS OF THIS DANGEROUS FAILURE BUT THEY REFUSE TO DO ANYTHING WHEN IT FAILS AND STARTS WORKING AGAIN AFTER SITTING AND R…"~97,000 mi, complaint #1481783
    • "TL* THE CONTACT OWNS 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER WHILE DEPRESSING THE ACCELERATOR PEDAL. THE RPM WAS REDLINED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS SHIFTED…"~128,000 mi, complaint #1700581
  29. #29

    wiring harness

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "WHILE DRIVING THE VEHICLE, I WENT TO REVERSE AND TURN AROUND. WHEN I SHIFTED INTO REVERSE ALL ELECTRICAL SYSTEMS FAILED, BRAKES NO LONGER WORKED, AND I SLOWLY WENT BACK UNTIL I HIT A SMALL CONCRETE PILLAR. THIS PROBLEM HAS HAPPENED NOW MULTIPLE TIMES, AT RANDO…"~5,000 mi, complaint #1212197
    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT SQUIRRELS ATE THROUGH THE MAIN WIRING HARNESS ATTACHED TO THE BATTERY. WHILE DRIVING 60 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. THE FAILURE RECURRED AND THE VE…"~21,900 mi, complaint #1273149
    • "I HAVE MADE SEVERAL COMPLAINTS ABOUT MY 2015 FORD FUSION. THE AIR CONDITIONER WILL RANDOMLY SHUT OFF, AND WHEN THIS HAPPENS, I ALSO CANNOT USE ANY OF MY 4 WINDOWS, THE RADIO, LOCK THE CAR FROM THE INSIDE, AND NOW MY OUTSIDE LIGHTS WONT ALWAYS TURN ON. FOR WHA…"~71,000 mi, complaint #1672248
    • "THE CONNECTOR TO THE FRONT HEATED AND COOLED SEAT MODULE NEARLY CAUGHT FIRE, WITHOUT ANY INTERVENTION OR ALTERATION."~85,000 mi, complaint #1644990
    • "Headlights do not work. I have replaced the low beams bulbs 3 times since purchasing my car over three years ago and each time the lights only work for a brief period of time them seem to short out unexpectedly, for no reason whatsoever. The high beams have b…"~184,160 mi, complaint #1921822
  30. #30

    fuel injector

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "IN OCTOBER 2017 MY FUSION STALLED OUT FOUR TIMES (THREE VARIOUS DAYS AND ONE DAY 15 MINUTES BETWEEN STALLS) AND AGAIN ON NOVEMBER 4TH. EACH TIME I WAS DRIVING LESS THAN 10 MPH; FOUR TIMES ON A CITY STREET AND ONCE IN A PARKING LOT. IN EACH CASE I HAD BEEN DRIV…"~24,722 mi, complaint #1421981
    • "THIS IS A REOCCURRING ISSUE WITH THE DIRECT FUEL INJECTION SYSTEM (GDI). THE HIGH PRESSURE PUMP IS GROUND INTO THE TOP OF THE CAMSHAFT CAM AND CAUSING FUEL RAIL FAILURE, ENGINE CODES P0087 & P219A. THE DEALERSHIP HAS REPAIRED THIS ONCE UNDER WARRANTY. FORD REF…"~29,000 mi, complaint #1694001
    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT UPON STARTING HER VEHICLE, THE VEHICLE BEGAN SMOKING FROM THE TAILPIPE AND WAS EMITTING A GAS ODOR. THE CONTACT WAS UNAWARE IF ANY WARNING LIGHTS ILLUMINATED ON THE VEHICLE. THE CONTACT HAD THE V…"~60,000 mi, complaint #1635777
    • "The contact owns a 2015 Ford Fusion. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the oxygen sensor replaced. The contact stated that the oxygen sensor had b…"~76,000 mi, complaint #1791206
    • "The contact owns a 2015 Ford Fusion. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) and Ford Customer Satisfaction Program: 20R01, 22R01, and 25E01. The contact stated that after the vehicle…"~111,383 mi, complaint #2152236
  31. #31

    fuel pump

    1 stranded, 4 unsafe

    5
    incidents

    Commonly reported, insufficient mileage data - n=10, median 65,000 mi, no reliable range below 25 reports.

    • "The contact owns a 2015 Ford Fusion. The contact stated that while driving on a highway at unknown speeds, the vehicle lost motive power and stalled. The contact activated the hazard lights and veered to the side of the road. While the contact’s wife was rever…"~39,000 mi, complaint #1955634
    • "FILLED UP CAR W/ GAS, CAR SPUTTERED LIKE IT WAS NOT GETTING GAS. CAR SHUT OFF BUT POWER STAYED ON. TRIED TO START CAR AGAIN, & IT SPUTTERED AGAIN. I THEN PUSHED ON ACCELERATOR TO GIVE GAS, AND CAR SPUTTERED AS I LET OFF, THEN DIED, BUT STILL HAD POWER. STARTED…"~63,000 mi, complaint #1522753
    • "FUSE CONTINUES TO POP. THE VEHICLE WAS DRIVEN TO A GROCERY STORE AND AFTER THE SHOPPING THE VEHICLE STARTED UP BRIEFLY THEN DIED. WE CHANGED THE FUSE AT THE PARKING LOT BUT IT POPPED THE FUSE AGAIN. WE ENDED UP HAVING IT TOWED. THE MECHANIC BELIEVES IT IS A FU…"~65,000 mi, complaint #1696873
    • "FUEL SYSTEM LOSES PRESSURE SOMETIMES AND THE CAR CUTS OFF COMPLETELY, SOMETIMES AT HIGH SPEEDS. THIS IS VERY DANGEROUS BECAUSE OF LOSS OF POWER STEERING AND BRAKES. THAT TRANSMISSION ALSO SHIFTS ERRATICALLY SOMETIMES WHICH IS ALSO DANGEROUS BECAUSE IF I NEED T…"~95,000 mi, complaint #1736755
    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED. THE FAILURE ALSO OCCURRED AFTER THE VEHICLE WAS REFUELED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (SISK FAMILY FORD, INC,…"~125,000 mi, complaint #1660211
  32. #32

    sunroof

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "MY 2015 FORD FUSION WAS PARKED OUTSIDE IN OUR COMPANY'S PARKING LOT IN THE MORNING AND UPON RETURNING TO THE CAR IN THE AFTERNOON (TEMP WAS IN THE 90'S) THERE WAS A CRACK ACROSS THE SUNROOF FROM LEFT TO RIGHT. ALTHOUGH THE SUNROOF DID NOT EXPLODE WHILE DRIVING…"~6,200 mi, complaint #1200958
    • "I AM FILING THIS COMPLAINT DUE THE NUMBER OF DOCUMENTED OCCURRENCES OF SUN ROOFS CRACKING OR EXPLODING ON FORD FUSION AND OTHER FORD BRANDED VEHICLES. ON 9/1/2017 WHILE OPENING THE SUN ROOF HEARD POP SOUND. THE SUN ROOF OPENED ABOUT 5 INCHES. I RETURNED…"~9,961 mi, complaint #1405741
  33. #33

    acceleration loss or hesitation

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "DEPRESS THE ACCELERATOR AND OFTEN THE VEHICLE HAS NO POWER. SPUTTERS AND THEN THE ENGINE REVS HIGH AND TAKES OFF. OFTEN DURING DRIVING THE RPM GAUGE WILL SPIKE, LOSS OF POWER OCCURS AND THEN THE VEHICLE JERKS AND POWER IS RESTORED. DOES NOT MATTER THE LENGTH O…"~46,775 mi, complaint #1449006
    • "I WAS IN MOTION DRIVING NOT LONG AFTER I GOT MY CAR WHICH IS STILL PRETTY NEW. WHILE DRIVING I TRIED TO ACCELERATE AND IT WOULDN'T ACCELERATE. AFTER MASHING THE PETAL ALL THE WAY DOWN THE CAR WAS STILL MOVING AT THE SAME SPEED THEN LIKE 3/4 SECS LATER IT JERK…"~90,000 mi, complaint #1602245
  34. #34

    adas collision warning

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "BRAKES "AUTOMATICALLY" APPLY WITH NO WARNING OR REASON. MANUFACTURER ISSUED "SSM 45775" BUT WILL NOT TELL ME WHEN."~9,000 mi, complaint #1335883
    • "ADAPTIVE CRUISE CONTROL THE ACC ON MY TRUCK MALFUNCTIONS UNEXPECTEDLY AND FREQUENTLY WHEN PASSING LARGE TRUCKS AT HIGHWAY SPEED. WHEN IT MALFUNCTIONS, IT CAUSES COLLISION WARNING SYSTEMS TO ACTIVATE INCLUDING UNEXPECTED AND HARD BRAKING. I HAVE TAKEN THE TR…"~11,000 mi, complaint #1252982
    • "WHILE IAM DRIVING SOME TIME AIR BAGS IMAGE LIGHT UP ON THE SPEEDOMETER, COLLISION WARNING WILL ALSO LIGHT UP AND STEERING GETTING TIGHTER .THIS IS HAPPENING WHILE IAM DRIVING ON THE STREETS AND SOME TIME ITS HAPPENING ON FREEWAY TOO"~140,000 mi, complaint #1727427
  35. #35

    power windows and locks

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "The contact owns a 2015 Ford Fusion. The contact stated that while attempting to lock the front driver’s side door, the digital code buttons on the door were flashing however, the door would not lock securely. Additionally, the rear trunk lid would erroneously…"~127,000 mi, complaint #1823512
    • "The contact owns a 2015 Ford Fusion. The contact stated that while attempting to roll down the passenger’s and driver's side windows, the windows failed to function as needed. Additionally, the contact stated that several buttons on the steering wheel failed t…"~150,000 mi, complaint #1907454
  36. #36

    transmission cvt

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) IN AUGUST OF 2018. PRIOR TO THE NOTICE, THE CONTACT TOOK THE VEHICLE TO SHEEHY FORD OF MARLOW HEIGHTS ([REDACTED ADDRESS], CAMP SPR…"~53,545 mi, complaint #1502468
    • "ON AUGUST 20TH, 2018 I PREPARED TO PARK MY FORD FUSION SE. I PULLED FORWARD ALIGNING THE CAR WITH THE PARKING SPACE. I PLACED THE AUTOMATIC TRANSMISSION GEAR SHIFT STICK IN REVERSE. I PRESSED ON THE GAS PEDAL. INSTEAD OF THE CAR GOING BACKWARDS IN REVERS…"~70,000 mi, complaint #1493015
    • "THE AFFECTED VEHICLE IS A 2015 FORD FUSION ENERGI WITH 80,350 MILES. VIN: 3FA6P0SU1FR I PURCHASED THE VEHICLE FROM KELLER FORD IN HANFORD CALIFORNIA ON 11JAN2021, AT 79,[REDACTED ADDRESS] TO WORK WHILE ON THE HIGHWAY, SYMPTOMS STARTED WITH A HIGH PITCH NOI…"~80,350 mi, complaint #1726484
  37. #37

    abs module

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "SOFT AND LOW BRAKE PEDAL. SO I HAVE A2015 FORD FUSION SE I RECENTLY CHANGED MY PADS AND ROTOR ON. WHILE ON,THE LIFT MY BATTERY DIED. AFTER PUTTING IT BACK TOGETHER ANSLD BOOSTING MY CAR I THEN HAD A SOFT BRAKE AND THE PEDAL WOULD NOT ENGAGE UNTIL EXTREMELY FAR…"~45,070 mi, complaint #1407597
    • "WHILE GOING IN REVERSE DOWN AN INCLINE ALL THE DASH LIGHTS TURN ON AND STEERING LOCKS UP. THIS ALSO HAPPENS WHEN TURNING AND BRAKING AT THE SAME TIME. ON THE CITY STREETS IS WHEN IT WAS FIRST NOTICE. AFTER HAVING THE DEALER COMPUTER READ OUT AND MY REPAIR SHOP…"~60,333 mi, complaint #1379606
  38. #38

    engine oil consumption

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THERE IS AN OIL LEAK AT 67,000 MILES. IT WAS DISCOVERED DURING A ROUTINE OIL CHANGE AT FIRESTONE."~67,000 mi, complaint #1513999
  39. #39

    ev charging system

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "THE VEHICLE IS A HYBRID PLUS. IT HAS A CHARGE PORT. THE VEHICLE WILL NOT ACCEPT A CHARGE AND CHECK ENGINE LIGHT IS ON. THE ENTIRE WIRING HARNESS FROM FRONT TO BACK HAS TO BE REPLACED. THIS JOB REQUIRES COMPLETE REMOVAL OF THE ENTIRE INTERIOR. ALSO FORD HA…"~1,628 mi, complaint #1203643
    • "STILL WAITING FOR THE REPLACEMENT CHARGING CABLE. I CHECK REGULARLY WITH THE DEALER AND THEY HAVE NO DATE WHEN IT WILL BE AVAILABLE. NHTSA RECALL 18V592 APPLIES."~31,350 mi, complaint #1550497
    • "I RECEIVED A RECALL NOTICE (18S08 RECALL 18V-167) IN MAY OF 2018, IRONICALLY RIGHT AFTER MY CHARGING DEVICE MELTED IN MY GARAGE OUTLET. FORD HAS SAID FOR MONTHS THAT THEY WOULD HAVE THIS RESOLVED BY 2019. I WENT TWO WEEKS AGO TO MY DEAL AND THEY STILL HAVE N…"~47,500 mi, complaint #1555997
  40. #40

    hv system fault reduced power

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "AFTER THE CAR HAS BEEN OFF FOR SOME TIME. PUT THE CAR IN REVERSE. AFTER REVERSING OUT OF SPOT, ETC. AND PUT THE CAR INTO "L"; UPON MOVING FORWARD, THE ENGINE STARTS RACING AND LURCHES UNCONTROLLABLY FORWARD. ALMOST LIKE THE CAR IS ENGINE BRAKING DOWN A LARG…"~24,000 mi, complaint #1321421
    • "AS I WAS DRIVING ON HIGHWAY DOING 55 MPH, MY FORD FUSIN 2015 WRENCH LIGHT CAME ON AND SEAT BELT LIGHT ALONG WITH CAR LOOSING POWER. POWER DROPPED DOWN TO UNDER 20MPH AND HAD TO PLACE EMERGENCY BLINKERS ON TO PULL OVER TO SIDE OF HIGHWAY BARELY MADE IT. TAKEN T…"~36,000 mi, complaint #1579429
  41. #41

    infotainment head unit

    1 unsafe, 1 broken, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE SYNC INTOUCH SYSTEM IN MY 2015 FORD FUSION IS NOT WORKING PROPERLY. FOR EXAMPLE, WHEN I GO TO MY CLIMATE SETTING IT STATES TEMPORARY LOST COMMUNICATION WITH THE CLIMATE SYSTEM. I'M NOT ABLE TO TURN MY VOLUME ON OR OFF/UP OR DOWN, OR CHANGE THE RADIO STATIO…"~102,491 mi, complaint #1658758
  42. #42

    instrument cluster

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. ON SEVERAL OCCASIONS, THE INSTRUMENT PANEL LIGHTING FAILED TO OPERATE. THE FAILURE PREVENTED THE CONTACT FROM VIEWING THE FUEL GAUGE, SPEEDOMETER, AND TACHOMETER. THE CONTACT STATED THAT THE LIGHTING RETURNED AFTER APPR…"~23,685 mi, complaint #1492855
    • "Odometer Fraud. The contact purchased a 2015 Ford Fusion. The contact stated discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was unknown. It was later discovered that the m…"~53,522 mi, complaint #2130519
    • "THE ENTIRE CENTER CONSOLE INSTRUMENT PANEL STOPS WORKING. THE RADIO WILL NOT WORK AND THE CLIMATE CONTROL AND REAR DEFROSTER WILL NOT WORK. I AM UNABLE TO DEFROST THE WINDOWS OR KEEP THE ENTIRE CABIN OF THE CAR WARM. IT FIRST HAPPENED THIS MORNING WHEN I WAS H…"~65,300 mi, complaint #1645758
  43. #43

    lighting exterior

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "2015 FORD FUSION SE. THE PASSENGER SIDE DAYTIME RUNNING LIGHT BULB WAS OUT AROUND 1 NOVEMBER, 2019. THE FORD DEALER REPLACED IT ON 11/14/2019 AND OFFERED TO REPLACE THE DRIVER SIDE LIGHT AT THE SAME TIME, BECAUSE IT IS EXPENSIVE TO TAKE THE FRONT BUMPER OFF…"~83,535 mi, complaint #1698803
    • "The contact owns a 2015 Ford Fusion. The contact stated that the taillights failed to turn off as designed. The contact had to disconnect the battery for the taillights to be turned off. Additionally, the Hill Assist warning light was illuminated after reconne…"~114,352 mi, complaint #2011846
  44. #44

    stability and traction control

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The steering wheel locked while driving the vehicle and warning lights immediately came on advising "Hillstart Assist Not Available" and "Service AdvanceTrac" leaving the vehicle undrivable and in a dangerous position. The steering wheel then began making mech…"~149,543 mi, complaint #1963853
  45. #45

    unintended acceleration

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE 2015 FUSION HAD A SURGE AND THE CAR JERKED FORWARD. MY WIFE SAID THAT HAPPENED TO HER BEFORE. WHEN IT HAPPENED WHEN I WAS IN THE CAR DRIVING IT WE BOTH LOOKED AT EACH OTHER. THIS HAPPENED TO US WITH THE 2010 RAV4 AND THE 2009 SIENNE THAT CRASHED INTO A TRE…"~23,500 mi, complaint #1334573
  46. #46

    catalytic converter

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "CHECK ENGINE LIGHT CODE INDICATES CATALYTIC CONVERTER FAILURE. OIL CHANGED ACCORDING TO MANUFACTURERS RECOMMENDATIONS. CAR IS DRIVEN LESS THAN 100 MILES PER MONTH. INDICATOR LIGHT COMES ON AND GOES OUT INTERMITTENTLY. CAR IS ONLY 3 YEARS OLD."~60,000 mi, complaint #1510500
    • "The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local Auto Zone where it was scanned and the code for the failure of the catalytic convertor w…"~119,000 mi, complaint #2047106
  47. #47

    exhaust system

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I PURCHASED MY VEHICLE IN FEB. 2015 AND ONCE I TOOK THE VEHICLE HOME A LOUD RATTLING NOISE BEGAN TO SOUND OF SLOWLY. TOOK MY VEHICLE TO FORD DEALER, I WAS TOLD THAT THE VEHICLE NEED A NEW EXHAUST SYSTEM AND MUFFLER. THE SALES PERSON THAT IT CAME FROM FACTORY…"complaint #1187332
    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE THE VEHICLE WAS STOPPED, THERE WAS A VIBRATING MOTION FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE EXHAUST SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPA…"complaint #1211484
  48. #48

    interior trim

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "DASH BOARD IS WARPING CAUSING DEFROSTER VENTS TO NOT PROPERLY CLEAR THE WINDSHIELD. DASH BOARD IS RUBBING ON THE WINDSHIELD CREATING A DISTRACTING SQUEAKING NOISE WHEN DRIVING. DASH BOARD IS ALSO SUNKEN UP AND DOWN ACROSS THE WINDSHIELD LINE."~80,000 mi, complaint #1602750
  49. #49

    noise or vibration unspecified

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "AFTER TAKING MY 2015 FORD FUSION FOR A TRANSMISSION PROBLEM AND OTHER RECALLS THEY KEPT THE CAR FOR OVER A MONTH WITH NO RENTAL PROVIDED WHEN I FINALLY GOT IT BACK FROM THE SPEED OF 15 TO 30 THE PASSENGER SIDE STARTING MAKING NOISES AND COULD FEEL THE VIBRATIO…"~63,000 mi, complaint #1509720
    • "TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS A LOUD KNOCKING NOISE HEARD WHEN THE REAR WINDOW WAS OPEN. THE CONTACT MENTIONED THAT THE NOISE WAS CAUSED BY THE PRESSURED IN THE VEHICLE WHICH WOR…"~126,000 mi, complaint #1151315
  50. #50

    starter

    2 stranded

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I LEASED A USED VEHICLE ON 6/5 AND WAS KEPT THERE TILL AUTOPLAZA'S CLOSING TIME AT 7 SO WHEN I FINALLY LEFT THE CAR LOT I REALIZED WHILE DRIVING ON THE HIGHWAY THAT THERE WAS NO HORN. I CALLED WHEN THEY REOPENED ON 6/6 TO SCHEDULE IT TO BE FIXED WHICH THEY AGR…"~80,000 mi, complaint #1671798
  51. #51

    suspension struts shocks

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ON ENTRY TO MY DRIVEWAY THE BUMPER SCRAPED THE GROUND AND I'M UNABLE TO PARK IN MY GARAGE FOR THIS REASON NOR CAN I USE MY DRIVEWAY. ON ANOTHER OCCASION I WAS GOING TO THE GAS STATION AND THE CAR SCRAPED ON ENTRY AND EXITING THE STATION. THIS VEHICLE IS TOO LO…"complaint #1157846
    • "THERE HAS BEEN MANY ISSUES WITH THE FRONT END OF MY CAR. BOTH STRUTS HAVE BEEN REPLACED AT 22,000 MILES. THE SWAY BAR LINK WAS ALSO REPLACED.I AM NOW AT 23,000 MILES EXPERIENCING A NOISE LIKE A BALL JOINT CLUNKING IN THE PASSENGER FRONT AND THE DEALERSHIPS CAN…"complaint #1424949
  52. #52

    tire failure

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "MY PARENTS FORD FUSION SE CAME WITH GOODYEAR EAGLE LS TIRES. ME FAILED TURNING OUT OF A DRIVEWAY SHORTLY AFTER MY PARENTS TOOK DELIVERY ON THE CAR. IN APRIL 2017, THE RIGHT FRONT TIRE SUDDENLY FAILED REQUIRING BOTH FRONT TIRES TO BE REPLACED. IN AUGUST 2017…"~18,479 mi, complaint #1451043
    • "WHILE DRIVING HOME ON I- 55, ONE OF MY BACK TIRES BLEW UP ON 2015 FORD FUSION. THIS NEARLY CAUSED A POTENTIALLY FATAL ACCIDENT! ON SATURDAY, I CALLED MICHELIN, THE MANUFACTURER OF THE TIRE AND THEY TOLD ME TO TAKE THE TIRE TO DISCOUNT TIRE. I WENT IN TO DISC…"~50,000 mi, complaint #1397014
  53. #53

    ac compressor and refrigerant

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNED A 2015 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT TURNED ON THE AIR CONDITIONING AND SMOKE APPEARED FROM THE VENTS. THE CONTACT HAD TO STOP AND EXIT THE VEHICLE. THE POLICE DEPARTMENT ISSUED AN UNINTENTIONAL FIRE REPORT.…"~39,000 mi, complaint #1378616
  54. #54

    adas lane keeping

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TRAVELING WEST ON I-[REDACTED ADDRESS]., OAK PARK, MI OVERPASS AT 8:50PM. MOSTLY SUNNY WEATHER AT ABOUT [REDACTED ADDRESS] JUST STARTED TO CURVE TO THE LEFT. THE LANE-KEEPING ASSIST JERKED THE WHEEL HARD TO THE LEFT WHEN THE VEHICLE WAS FULLY STILL IN THE CEN…"~820 mi, complaint #1198801
  55. #55

    climate control module

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY CLIMATE CONTROL WILL STOP WORKING, I HAVE NO CONTROL OVER ANYTHING ON MY TOUCH SCREEN OR BOTTOM PART OF SCREEN WHERE YOU CONTROL TEMP. WHEN THIS IS HAPPENING THE WINDOWS LOCK AND ONLY HAVE CONTROL OF THE DRIVERS SIDE WINDOW. I HAVE HAD THIS INTO THE REPAIR…"~51,000 mi, complaint #1594668
  56. #56

    driveshaft axle cv

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Cable and bushing detached for a third time. I called ford and they said there was not a recall for this issue. I’ve read in multiple places that this has happened to a lot of ford fusions. "complaint #2091986
  57. #57

    glass and windshield

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "DRIVERS SIDE DOOR GLASS SHATTERED WHEN OPENING DOOR .VEHICLE STATIONARY IN DRIVEWAY HAVE ALSO FOUND CRACK IN WINDSHIELD."~9,372 mi, complaint #1290671
  58. #58

    horn

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed and making a turn, the horn inadvertently activated. The failure occurred on numerous occasions. The vehicle was not diagnosed nor repaired by an independent mec…"~92,620 mi, complaint #1781311
  59. #59

    mirror

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The side mirrors adjust to a position on their own. They also become fixed in this position and are unable to move. Not sure why this happens. I saw some complaints of water exposure being the issue but I have not been able to test this theory. This issue b…"complaint #1901216
  60. #60

    phone connectivity

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "DRIVER(WWII VET) HAD TO PUSH CONNECT PHONE ON THREE DIFFERENT LOCATIONS WHILE DRIVING AT INTERSTATE SPEED..PUTTING 3 LIVES IN JEPORDY..PLEASE DISMANTLE THIS FEATURE LIKE THE ADDRESS YOU CAN ENTER WHEN SEARCHING FOR A LOCATION TILL THE CAR STOPS--COMPLETELY UNS…"~20,000 mi, complaint #1437808
  61. #61

    software or update

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "A1 INCOMING EMAIL: DOCUMENTS FROM CONSUMER RE 2015 FORD FUSION LEMON LAW. *SMD THE VEHICLE WAS REPROGRAMMED ON SEPTEMBER 30, 2016. THE DEALER STATED NO PROBLEM WAS FOUND. *JB"complaint #1338229
  62. #62

    suspension arms and bushings

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2015 Ford Fusion. The contact stated that there was abnormal humming sound was detected inside the vehicle. Additionally, the vehicle was bouncing. There were no warning lights illuminated. The vehicle was taken to the local dealer where it…"~150,008 mi, complaint #1793096
  63. #63

    torque converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "CAR STARTED TO SPUTTER AND STALL WHILE IDLE BUT IN DRIVE AND REVERSE. STALLS IN STOP AND GO RUSH HOUR TRAFFIC. FORD HAS SAID ITS THE TORQUE CONVERTER ON THE TRANSMISSION."~110,000 mi, complaint #1746266

NHTSA investigations

Search NHTSA's own recall and complaint database for FORD FUSION directly.