2014 FORD FOCUS

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    transmission automatic

    16 stranded, 674 unsafe, 4 annoyance

    694
    incidents
    Typical range: 10,000–74,500 mi

    Median 35,000 mi, based on 769 reports (28% had no usable mileage)

    • "LOSES POWER DURING ACCELERATION FROM DEAD STOP OR ONTO FREEWAY, TRANSMISSION BUCKS AND DOES NOT ENGAGE FROM FIRST GEAR TO SECOND GEAR IN ALLEGED AUTOMATIC TRANSMISSION. SLIPS INTO NEUTRAL WHILE THE CAR IS IN MOTION. DEALERSHIP SAID THAT FORD IS AWARE OF THE P…"~500 mi, complaint #1584714
    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHUTTERED, THE VEHICLE SHOOK ABNORMALLY, AND THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER (CAVALIER FORD AT CHESAPEAKE SQUARE, [REDACTED ADDRESS], CHESAPE…"~14,000 mi, complaint #1481646
    • "MY VEHICLE HAD BEEN BROUGHT IN FOR TRANSMISSION ISSUES BEFORE FOR SLIPPING, AND DELAY WHEN THE GAS IS DEPRESSED. SINCE THE REPAIR I'VE NOTICED THE CAR'S TRANSMISSION WHILE PUT IN REVERSE WILL FEEL LIKE IT SLIPS INTO NEUTRAL. IT HAPPENED WHILE I WAS BACKING INT…"~35,000 mi, complaint #1377383
    • "MY CAR IS NOT ABLE TO DRIVE IN REVERSE. IT IS NOT ABLE TO GO OVER 40 MILES PER HOUR. IT DOES A JERKING WHILE CHANGING GEARS. IT ALSO DO THIS WHILE IN PARK WITH KEY IN AND WITH KEY OUT. IT IS CURRENTLY AT FORD FOR REPAIRS AND THEY ARE STATING IT DOES NOT HAVE…"~70,000 mi, complaint #1475538
    • "I HAVE A 2014 FORD FOCUS THAT HAS TRANSMISSION TROUBLES. I DID NOT GET A YEAR OF SAFE SERVICE OUT OF IT. I HAD TO TAKE IT IN TO THE PLACE I BOUGHT IT THE TRANSMISSION WAS SLIPPING VERY BAD. THIS WAS AT HOPKINSVILLE KY AT PENNYRILE FORD. THEY WANT ME TO TRADE…"~1,200,000 mi, complaint #1471211
  2. #2

    transmission manual clutch

    8 stranded, 393 unsafe, 6 broken, 1 annoyance

    408
    incidents
    Typical range: 14,000–80,000 mi

    Median 41,000 mi, based on 462 reports (25% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY SLOWED DOWN AND WOULD NOT ACCELERATE. DURING THE INCIDENT, THE "ENGINE FAULT, SERVICE NOW'' MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE T…"~500 mi, complaint #1286795
    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE OPERATING THE VEHICLE IN LOWER GEARS, IT SUDDENLY BEGAN TO SHAKE AND VIBRATE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. CORWIN FORD OF SPRINGFIELD ([REDACTED ADDRESS], SPRINGFIELD, MO) AND THE MANUFACTURER WERE…"~14,000 mi, complaint #1558033
    • "I BOUGHT THIS CAR OCT OF 2015; I TOOK IT BACK THE NEXT DAY BECUZ THE TRANSMISION WAS SHUTTERING AND STALLING. THE DEALER TOOK IT TO FORD SAID IT WAS THE CLUTCH AND TRANSMISSION SHIFT MODULE AND EVERYTHING IS ON BACK ORDER. IVE BEEN WAITING EVER SINCE FOR FO…"~37,000 mi, complaint #1260349
    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE TRANSMISSION CLUTCH FAILED. UPON DEPRESSING THE ACCELERATOR PEDAL, THE TRANSMISSION GEARS SLIPPED AND THE VEHICLE WOULD NOT ACCELERATE BEYOND 25 MPH. COURTESY FORD LINCOLN ([REDACT…"~75,000 mi, complaint #1489298
    • "THE VEHICLE WILL SHUDDER WHILE DRIVING (CITY AND HIGHWAY), HESITATE SIGNIFICANTLY WHEN ACCELERATING, HAS DIED IN THE ROADWAY, HAS BEEN IN GEAR BUT WOULD NOT ACCELERATE, AND JUMPS IN AND OUT OF GEAR WHILE TRAVELING DOWN THE ROAD. I TOOK IT TO THE DEALER AND TH…"~190,000 mi, complaint #1642819
  3. #3

    engine stall or no start

    23 stranded, 162 unsafe

    185
    incidents
    Typical range: 30,000–86,000 mi

    Median 61,500 mi, based on 287 reports (24% had no usable mileage)

    • "I BOUGHT THIS CAR BRAND NEW ON MARCH 10, 2014. ABOUT A WEEK AFTER HAVING IT I NOTICED WHEN I ACCELERATE IT GETS VERY JERKY AND THE RPMS SHOOT UP HIGHER THAN I'VE EVER SEEN IN ANOTHER CAR. THERE IS ALSO A GRINDING SOUND WHEN I AM ACCELERATING AND SOMETIMES EVEN…"~500 mi, complaint #1048936
    • "WHILE DRIVING IN MOTION, I RAMDONLY GET AN ALERT THAT THERE IS AN ENGINE MALFUNCTION, WHICH THEN CAUSES MY CAR TO HAVE VERY LITTLE POWER WHEN ACCELERATING. IF I COME TO A STOP, THEN GIVE IT GAS, IT GOES EXTREMELY SLOW, CAUSING MY RPM'S TO SHOOT UP. MY TRANSMI…"~25,000 mi, complaint #1590590
    • "WE'RE JUST NOW FINDING OUT THAT THERE WAS A RECALL ON OUR CAR THAT CAUSES IT TO STALL OUT WHILE DRIVING AND NOW ARE CARS IN THE SHOP AND THERE ARE SAYING ITHAT THE ENGINE NEEDS TO BE REPLACED, WE WHERE ON A HIGHWAY GOING AT ABOUT 60-70 MPH AT THE MOST WE HEARD…"~60,000 mi, complaint #1530767
    • "THE EXCESSIVE VACUUM MAY RESULT IN AN ENGINE STALL WHILE DRIVING, WITHOUT WARNING AND WITHOUT THE ABILITY TO RESTART. THE CANISTER PURGE VALVE FAILS AS IN RECALL 18V735000, BUT IT DOES COVER THIS VIN. "~85,950 mi, complaint #1609248
    • "I HAVE HAD TO TAKE THIS CAR BACK IN OVER 7 TIMES NOW AND WILL BE TAKING IT AGAIN IN MONDAY.IT SPUTTERS ON TAKE OFF THIS WEEKEND WAS AWFUL."~990,598 mi, complaint #1619854
  4. #4

    acceleration loss or hesitation

    107 unsafe, 2 annoyance

    109
    incidents
    Typical range: 8,000–64,500 mi

    Median 30,000 mi, based on 154 reports (17% had no usable mileage)

    • "I BOUGHT MY FOCUS IS LATE APRIL OF 2014. AFTER ONLY A MONTH I STARTED TO NOTICE THAT WHEN I WOULD ACCELERATE AFTER STOPPING FOR A LIGHT OR SIGN, MY CAR WOULD DO THIS "PUTTERING" THING. THEN I GOT CAUGHT IN RUSH HOUR DRIVING HOME AND WOW, ANYTIME I WOULD START…"~750 mi, complaint #1094475
    • "VEHICLE HAS EXTREME SHUTTER/LURCHING FORWARD WHEN ACCELERATING FROM A STOPPED POSITION. THE FOCUS HAS BEEN TAKEN IN FOR SERVICE ON FOUR DIFFERENT OCCASIONS AND COMPUTER UPDATES HAVE BEEN MADE. WE CONTINUE TO EXPERIENCE THE SAME JERKING DURING ACCELERATION BU…"~8,600 mi, complaint #1106185
    • "CAR HESITATES, SHUDDERS, FAILS TO MOVE, ENGINE REVS WITHOUT MOVING, SOUNDS TERRIBLE AT TIMES.."~23,000 mi, complaint #1246870
    • "MY VEHICLE HAS ONLY 57K MILES AND THE VEHICLE FLUTTERS WHEN ACCELERATING FROM A STOPPED POSITION. IT DOES NOT SPEED UP NORMALLY. I FEAR THAT WHEN SWITCHING LANES OR LEAVING A STOP SIGN/RED LIGHT I COULD POSSIBLY GET REAR ENDED DUE TO THE CAR NOT SPEEDING UP LI…"~57,000 mi, complaint #1355564
    • "THE TRANSMISSION/ENGINE HESITATES/STALLS WHILE DRIVING. ROUGH ACCELARATION.THE FIRST TIME THIS HAPPENED I WAS DRIVING ON THE FREEWAY 65MPH AND NOTICE THE VEHICLE WAS DRIVING WEIRD WHEN TRYING TO ACCELERATE, WHEN I SLOWED DOWN THE CAR WOULD SHAKE WHEN TRYING TO…"~222,000 mi, complaint #1343302
  5. #5

    steering electric assist

    96 unsafe

    96
    incidents
    Typical range: 30,500–98,000 mi

    Median 60,000 mi, based on 121 reports (12% had no usable mileage)

    • "I BOUGHT THIS CAR NEW 2 MOS AGO , IT HAS ALWAYS HAD WEIRD STEERING. AS YOU'RE DRIVING IT GETS VERY STIFF AND '"DARTEY" AND IT DIFFICULT TO MAINTAIN A STRAIGHT LINE WITHOUT CONSTANT CORRECTION AND IS VERY SENSITIVE AT HIGHER SPEEDS, YOU CHANGE LANES QUICKLY AND…"~3,400 mi, complaint #1019148
    • "STEERING COMPLETELY FAILED TWICE, ONCE IN TRAFFIC. THIS POSED A SIGNIFICANT SAFETY RISK TO THE GENERAL PUBLIC AND THE VEHICLE. FAILURE CAUSED SIGNIFICANT CONTACT WITH CURB ON ROADSIDE. SPEED WAS APP. [REDACTED ADDRESS] 100 IN MILWAUKEE COUNTY, WI. SECOND FA…"~36,942 mi, complaint #1348043
    • "MY FAMILY WAS LEAVING A PARKING LOT AND WHEN THE CAR WAS STARTED UP THE STEERING WOULD NOT WORK PROPERLY. IT WOULD NOT TURN WITHOUT A LOT OF DIFFICULTIES. A MESSAGE CAME ON THAT SAID: STEERING ASSIST FAULT. SERVICE REQUIRED. WE HAD TO GET TO AN AIRPORT AND WE…"~58,000 mi, complaint #1596587
    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE WARNING INDICATOR FLASHED "POWER STEERING LOSS" AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER (ECHELON FORD, 4 S WHITE HORSE PIKE, STRATFORD, NJ 08084, 1-[REDACTED PHONE])…"~82,000 mi, complaint #1472269
    • "WHILE TURNING AT A LIGHT, MY STEERING WENT OUT AND CAUSED ME TO VEER INTO ONCOMING TRAFFIC IN THE OPPOSING LANE. IT NOW TAKES GREAT EFFORT AND MUSCLE TO MAKE AND TURNS IN THE VEHICLE. I HAVE HAD THE VEHICLE IN THE SHOP NUMEROUS TIMES DUE TO A FAULTY TRANSMIS…"~201,000 mi, complaint #1268798
  6. #6

    fuel tank and lines

    3 stranded, 63 unsafe, 2 annoyance

    68
    incidents
    Typical range: 69,000–100,000 mi

    Median 83,500 mi, based on 95 reports (27% had no usable mileage)

    • "MY 2014 FORD FOCUS (24,000 MILES) STALLED IN TRAFFIC. IT HAD NO DASH LIGHTS BUT THE VEHICLE DASHBOARD DISPLAYED THE MESSAGE "ENGINE FAILURE". AFTER TOWING TO THE FORD DEALER, THE SERVICE ADVISOR STATED THAT THE FUEL VACUUM PURGE VALVE WAS DEFECTIVE AND HAD CAU…"~24,000 mi, complaint #1449050
    • "NOTICED FUEL GAUGE INACCURATE, MILES TO EMPTY INACCURATE, ENGINE CUTTING OUT WHILE COASTING TO STOP, FEELING GAS PEDAL UNRESPONSIVE OR SUDDENLY FUELING ENGINE UNEXPECTEDLY. LEARNED FROM VEHICLE INSPECTION AT DEALERSHIP SERVICE DEPT. THAT FUEL TANK IS "DELAMINA…"~63,700 mi, complaint #1417148
    • "MY CAR IS PART OF THE 18S32 (FORD) RECALL FOR THE "FUEL TANK DEFORMATION". I HAD IT SERVICED IN MARCH IN BOLIVAR, MO AT BILL GRANT FORD DEALERSHIP. THE REPROGRAMMED THE PART AS NEEDED DUE TO THE MIL BEING ON WITH THE CODE AND STATED THAT THE RECALL HAS BEEN FI…"~75,000 mi, complaint #1593877
    • "FORD IS REFUSING TO PERFORM RECALL 18V-735. THE CAR STALLS, RUNS OUT OF GAS, HAS ERRONEOUS MILEAGE AND DTE READINGS. THE LOCAL DEALER WAS "OBLIGATED" TO PERFORM THE RECALL SERVICE WHEN I HAD IT IN FOR A DIFFERENT SAFETY RECALL FOR FAULTY DOOR LATCH. THEY DIDN'…"~95,000 mi, complaint #1570926
    • "I HAVE A FORD FOCUS 2014.3RECALLS.1ST RECALL TRANSMITION,FOR THE LONGEST TIME FORD DEALERSHIP WOULD NOT FIX.FINALLY I CONTACTED THE NHTSA THEN TOLD FORD WHAT I DID THEY FINALLY FIXED IT BUT I DON'T THINK THEY DID A GOOD JOB. 2ND RECALL FUEL SYSTEM,I RECEIVED A…"~192,840 mi, complaint #1694174
  7. #7

    control module

    5 stranded, 54 unsafe, 1 annoyance

    60
    incidents
    Typical range: 26,000–100,000 mi

    Median 76,000 mi, based on 61 reports (45% had no usable mileage)

    • "JUNE 1, 2017: I TOOK MY [REDACTED ADDRESS], WITH ~10,500K MILES ONLY 4 MONTHS OUT OF WARRANTY, TO A DEALERSHIP FOR AN OIL CHANGE AND WARRANTY RECALLS. JUNE 2, 2017: THE DEALERSHIP INFORMED ME THAT WHILE REPROGRAMMING THE BCM, BODY CONTROL MODULE, THE COMPUT…"~10,500 mi, complaint #1385200
    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO LOSE POWER. THE DEALER DIAGNOSED THAT THE PCM NEEDED TO BE RECALIBRATED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIRS, WHILE DRIVING, THE FAILURE RECURRED NUMEROUS TIMES. THE VEH…"~43,000 mi, complaint #1292337
    • "MY CAR ALERTED TRACTION CONTROL/HILL ASSIST ISSUE WHILE DRIVING UNDER 35 MPH. (NOTE I WORK 3RD SHIFT) NEXT MORNING GOT OFF WORK AND IT WAS DEAD BUT WAS ABLE TO JUMP IT. NEXT NIGHT I REMOVED KEYS FROM IGNITION FROM PARKED CAR AND VEHICLE CONTINUED TO RUN. NEXT…"~76,000 mi, complaint #1545416
    • "TRANSMISSION FAULT LIGHT CAME ON. CODES COMING UP ARE PO6B8 AND PO6O6 TIMES TWO. LOOKED CODES UP AND THEY WERE POWER TRAIN CONTROL MODULE AND THE ECM/ PCM CODES. WANTS TO STALL WHEN DRIVING. *TR"~100,000 mi, complaint #1671398
    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER AND STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO BOB BOWEN FORD (LOCATED AT 2189 US-40, BRAZIL, IN 47834, [REDACTED PHONE]) WHERE IT WAS DI…"~180,000 mi, complaint #1587586
  8. #8

    door latch and hinge

    47 unsafe, 1 annoyance

    48
    incidents
    Typical range: 31,000–73,500 mi

    Median 49,000 mi, based on 48 reports (28% had no usable mileage)

    • "WHILE DRIVING FROM STORE AND HAVING MY 4 YEAR OLD GRANDDAUGHTER. MY REAR LEFT DOOR OPEN. AT FIRST I THOUGHT I CLOSE IT BUT YET I DIDN'T SINCE THE CAR SEAT IS ON THE OTHER SIDE. I HAVE THE DOOR TIDE WITH CABLE UNTIL IT GETS REPAIR."~1,099 mi, complaint #1510223
    • ""DOOR AJAR" WARNING APPEARS FOR FRONT PASSENGER DOOR EVEN WHEN DOOR IS CORRECTLY CLOSED. LEADS TO A CASCADE OF OTHER ISSUES, BIGGEST SAFETY ISSUE WOULD BE DOORS MAY ALL REFUSE TO LOCK AT VARIOUS TIMES. ALSO RUNS VARIOUS LIGHTS AFTER PARKING VEHICLE, MIGHT AFFE…"~33,000 mi, complaint #1492284
    • "REAR DOORS - LATCHES WERE BAD. PASSENGER SIDE OPENED WHILE TURNING. USED BUNGEE CORDS TO KEEP IT SHUT UNTIL LATCHES COULD BE REPLACED. TRANSMISSION - CHATTERED UPON DRIVING, LIKE WHEN 1ST LEARNING TO DRIVE STICK SHIFT. SOMETIMES IT WOULD NOT SHIFT UNTIL REACHI…"~49,000 mi, complaint #1585120
    • "MY REAR DRIVER SIDE DOOR LATCH STOPPED LATCHING. IT WILL NO LONGER LOCK OR SHUT COMPLETELY. WHEN IT HAPPENED I WAS JUST LOADING MY BAG INTO MY BACKSEAT AND WENT TO SHUT THE DOOR. NOTHING WAS BLOCKING THE DOOR OR LATCH, IT JUST STOPPED WORKING."~65,435 mi, complaint #1579173
    • "THE REAR PASSENGER SIDE DOOR LATCH DISENGAGED WITHOUT WARNING WHEN I WAS TURNING OUT OF A PARKING LOT, SWINGING THE DOOR OPEN WHILE MOVING. THE LATCH WILL NOT ENGAGE ANYMORE, AND THE DOOR IS STUCK OPEN. THERE IS A RECALL FOR THE LATCH, BUT MY VIN NUMBER IS NOT…"~150,000 mi, complaint #1581748
  9. #9

    transmission cvt

    45 unsafe

    45
    incidents
    Typical range: 2,000–55,000 mi

    Median 17,500 mi, based on 36 reports (35% had no usable mileage)

    • "O5-08-14 I PURCHASED A BRAND NEW 2014 FORD FOCUS WITH 49 MILES ON IT. WITHIN 500 MILES I COMPLAINED OF A SHUDDER IN THE TRANSMISSION (TRANSMISSION: SLIPPING, JUMPING, HESITATING, SLOW TO ENGAGE, SAFETY HAZARD, FAULTY CLUTCH, MOSTLY ON TAKE OFF, ETC )AT 5900…"~500 mi, complaint #1209317
    • "AT AROUND 12000 MILES, NOTICED UNSETTLING SHUDDERING OF TRANSMISSION GOING UPHILL. HAD FORD DEALER INSPECT AT 14000 MILES AT WHICH TIME THEY REPROGRAMMED THE TRANSMISSION CONTROL MODULE AND I WAS TOLD TO DRIVE IT FOR 1000 MILES TO SEE IF THAT FIXED IT. IT ST…"~12,000 mi, complaint #1262517
    • "BOUGHT BRAND NEW. WHEN ACCELERATING, SOMEWHERE BETWEEN 2ND AND 3RD GEARS IT HESITATES AND SHUTTERS AND GRINDS AND THERE IS CONSIDERABLE DELAY IN ACCELERATION BETWEEN 2ND AND THIRD GEAR. IT THEN SEEMS TO GRAB ONTO A GEAR AND PLUNGE FORWARD. IT IS AN AUTOMATI…"~25,000 mi, complaint #1224344
    • "VEHICLE ONLY HAS 63,000 MILES. THE FORD POWERSHIFT DUAL-CLUTCH TRANSMISSION IS DEFECTIVE AND CAUSES THE CAR TO JERK, SHAKE, HESITATE, AND SHUTTER WHEN THE ACCELERATOR IS DEPRESSED TO START THE CAR MOVING FROM A STOPPED STATIONARY POSITION. THIS MOST TYPICALL…"~62,900 mi, complaint #1520259
    • "AS THERE ARE MANY LAWSUITS AGAINST FORD RIGHT NOW FOR THE DPS6 TRANSMISSIONS, I FIND IT QUITE ABSURD THAT THERE HAS BEEN NO RECALL MADE IN THIS MATTER. I HAVE A 2014 FORD FOCUS THAT HAS ALMOST KILLED MY CHILDREN AND MYSELF COUNTLESS TIMES. OFTEN TIMES THE VEHI…"~123,000 mi, complaint #1646452
  10. #10

    wiring harness

    2 stranded, 26 unsafe, 4 annoyance

    32
    incidents
    Typical range: 29,500–139,500 mi

    Median 83,500 mi, based on 46 reports (21% had no usable mileage)

    • "ENGINE STALLS AT DRIVING SPEEDS. FORD ISSUED A TSB FOR THIS VEHICLE BUT DEALERS ARE REFUSING TO DO THE TSB BECAUSE IT IS AN INTERMITTENT PROBLEM. THE TSB CONCERNS FAULTY ENGINE WIRING HARNESS. (TSB 13-9-7). *TR"~6,100 mi, complaint #1064250
    • "THE CUSTOMER CAME IN WITH A NO START CONCERN THAT REQUIRED THE VEHICLE BE JUMPED EACH MORNING. WE PERFORMED A WARRANTY BATTERY TEST AND DETERMINED THE BATTERY WAS NOT AT FAULT. AT THAT POINT WE PROCEEDED WITH DIAGNOSIS STARTING WITH TESTING THE DRAW ON THE SYS…"~51,000 mi, complaint #1530485
    • "THE ENGINE LIGHT CAME ON STATING THAT IT IS A O2 SENSOR ISSUE. I'VE REPLACED THE O2 SENSOR SEVERAL TIMES. I'VE HAD MECHANICS AND THE DEALERSHIP LOOK AT IT WITH NO ABILITY TO FIGURE OUT WHAT IT IS. IT IS BELIEVED TO BE ELECTRICAL, MOST LIKELY THE WIRE HARNESS.…"~82,000 mi, complaint #1572037
    • "I HAVE HAD SO MUCH TROUBLE WITH THIS CAR I AM UPSIDE DOWN ON IT. NOW ALL THE ELECTRICAL STUFF SEEMS TO BE SHORTING. I WAS DRIVING AND MY FUEL GAUGE KEPT GOING TO ZERO THEN BACK UP TO HALF A TANK. THEN MY CHECK ENGINE LIGHT CAME ON. MY HORN DOESN'T WORK WHICH I…"~108,000 mi, complaint #1733719
    • "HERE IS ANOTHER PICTURE. THIS IS THE ELECTRICAL CONNECTION TO THE WASHER FLUID PUMP. FLUID LEAKS OUT OF THE ELECTRICAL CONNECTIONS TO THE PUMP AND GETS PUSHED THROUGH THE WIRING LOOM AND THE FLUID LEAKS ONTO THE BODY CONTROL MODULE CAUSING CORROSION AND FAILU…"~208,000 mi, complaint #1645801
  11. #11

    steering rack mechanical

    30 unsafe, 1 annoyance

    31
    incidents
    Typical range: 24,000–81,000 mi

    Median 48,500 mi, based on 44 reports (17% had no usable mileage)

    • "THE CAR WAS SCARY TO DRIVE ON THE HIGHWAY WITH UNCONTROLLABLE SWAYING HAD TO WHITE KNUCKLE THE STEERING WHEEL WITH COMPENSATION OF DARTY MOVEMENTS! BROUGHT TO THE DEALER THEY ALIGN IT 3 TIMES GOT BETTER BUT STILL NO COMPLETE REWARD. THEN FORD SAID REPLACE TH…"~500 mi, complaint #1040437
    • "EVEN AFTER SEVERAL REPAIR ATTEMPTS BY FORD WHEN TURNING THE STEERING CRACKS AND POPS LOUDLY, IT SOUNDS LIKE SOMETHING IS ABOUT TO BREAK. THIS VEHICLE ALSO HAS HAD 4 CLUTCH ASSEMBLIES INSTALLED AND HAS A CREAKING SOUND IN THE DRIVERS SIDE DOOR THAT (ACCORDING T…"~34,000 mi, complaint #1286358
    • "AT 42000 MILES MY CAR DEVELOPED SOME NOISE WITH THE STEERING. THERE WAS RUBBING NOISE COMING FROM BEHIND THE STEERING WHEEL WHENEVER I WAS TURNING AT LOW SPEEDS SUCH AS WHEN I'M PULLING IN OR OUT OF PARKING. WHEN I TOOK THE CAR TO A FORD DEALERSHIP, I WAS TOLD…"~42,000 mi, complaint #1483655
    • "IMPARED STEERING/GRINDING NOISE WHEN TURNING STATIONARY OR IN MOTION, TEMPORARY LOSS OF STEERING CONTROL, INCREASING RISK OF CRASH AND POSES AN UNREASONABLE RISK TO MY SAFETY. PLEASE SEE NHTSA # 14V514000 FORD RECALL # 14S18 ."~81,000 mi, complaint #1591996
    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE STARTED PULLING TO THE LEFT. THE CONTACT MANUALLY PULLED THE STEERING TO THE CENTER TO CORRECT THE ISSUE AND PULLED OVER TO THE SIDE OF THE ROAD. THERE WAS NO WARNING…"~140,000 mi, complaint #1744386
  12. #12

    other

    11 unsafe, 2 broken, 17 annoyance

    30
    incidents

    Commonly reported, insufficient mileage data - n=15, median 63,000 mi, no reliable range below 25 reports.

    • "FORD MOTOR CONTACTED ME LAST YEAR ABOUT A RECALL, 18V735. EACH TIME I CONTACT THEM, THE DATE AVAILABLE FOR REPLACEMENT PARTS HAS BEEN DELAYED FARTHER OUT INTO THE FUTURE. IT IS NOW DECEMBER 2019. I FEEL THAT FORD IS STRINGING ME ALONG, AND THAT PARTS WILL NEVE…"~25,000 mi, complaint #1579864
    • "HATCH OPEN WARNING LIGHT CAME WHEN I HIT A BUMP WHILE DRIVING ON INTERSTATE AT APPROX 60 MPH. LIGHT HAS COME ON BEFORE WHILE CAR WAS PARKED BUT NEVER WHILE IN MOTION AT HIGHWAY SPEEDS. HAVE OVER 37000 MILES ON IT. REAR HATCH RECALL WAS COMPLETED IN JANUARY"~37,000 mi, complaint #1400178
    • "STILL WAITING FOR SETTLEMENT RECALL TRANSMISSION RELATED PROBLEM NOT BEING REPAIRED RIGHT I WAS IT MANUFACTURED IF IT WAS NOT COVERED BY INSURANCE"~39,000 mi, complaint #1701853
    • "2014 FORD FOCUS. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 18V-735. THE CONSUMER STATED ITS BEEN ALMOST 3 YEARS AND VEHICLE IS STILL AT THE DEALER AWAITING FOR THEM TO PERFORM THE RECALL."~71,551 mi, complaint #1854512
    • "THE RECALL THAT HASN'T BEEN SATISFIED AS OF YET REGARDING THE CPV HAS CAUSED MAJOR ISSUES WITH MY CAR YET I CAN'T GET IT FIXED AS THE DEALER REPLIED SAYING IT WASN'T AVAILABLE YET WHEN THE RECALL WAS OCTOBER 2019. I ALSO BELIEVE I'VE HAD A FAULTY TRANSMISSION…"~99,650 mi, complaint #1568444
  13. #13

    horn

    10 unsafe, 2 broken, 10 annoyance

    22
    incidents
    Typical range: 39,500–104,000 mi

    Median 62,000 mi, based on 29 reports (17% had no usable mileage)

    • "THE HORN IS AN IMPORTANT SAFETY SYSTEM REQUIRED FOR ANNUAL STATE INSPECTION. HORN HAS NOT WORKED REGULARLY FOR YEARS. HAVE HAD A MECHANIC SHOP RESET THE WHEEL SWITCH AND IT WORK FOR A SHORT TIME. DIAGNOSED BAD DESIGN WITH SPRING/SWITCH AT CENTER OF STEERING…"~8,500 mi, complaint #1524585
    • "THE HORN QUIT SOUNDING UPON ACTIVATION BY THE HORN RELAY SWITCH ON THE STEERING WHEEL. IT DOES NOT SOUND WHEN PRESSING THE REMOTE TWICE TO CONFIRM IT'S LOCKED UP. IT DOES NOT SOUND WHEN THE ALARM IS ACTIVATED. THE FUSE IS OK. THE HORN RELAY DOES NOT CLICK WHEN…"~39,000 mi, complaint #1467985
    • "THE VEHICLE HORN HAS STOPPED WORKING COMPLETELY."~58,500 mi, complaint #1397292
    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON JUNE 15, 2017, THE HORN WAS REPAIRED BY MIKE BASS FORD ([REDACTED ADDRESS], SHEFFIELD, OH 44035). APPROXIMATELY SIX MONTHS LATER, THE HORN STOPPED WORKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AGAIN. THE MANUFACT…"~67,000 mi, complaint #1603994
    • "THE HORN STOPPED WORKING APPROX. DECEMBER 17, 2019. VEHICLE HAS ABOUT 155500 MILES. HORN DOES NOT SOUND WHEN VEHICLE IS LOCKED USING KEY FOB. HORN DOES NOT SOUND WHEN CENTER OF STEERING WHEEL IS PRESSED. ONE TRAFFIC INCIDENT ALREADY REQUIRED THE HORN'S…"~155,500 mi, complaint #1632061
  14. #14

    airbag system

    21 unsafe

    21
    incidents
    Typical range: 13,000–47,000 mi

    Median 20,000 mi, based on 36 reports (22% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 30 MPH, THE CONTACT DROVE ONTO BLACK ICE AND THE VEHICLE SPUN OUT OF CONTROL. THE VEHICLE FLIPPED AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE VEHICLE WAS…"~2,000 mi, complaint #1066573
    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 12 MPH, THE CONTACT PAYING ATTENTION TO 3 PEDESTRIANS, A MOTHER AND 2 YOUNG CHILDREN, WHEN A VEHICLE CAME OUT OF NOWHERE CAUSING HER TO CRASH INTO THE SIDE OF THE VEHICLE. THE STEERING WHEEL A…"~13,000 mi, complaint #1335254
    • "WHILE COMMUTING TO WORK ON THE HIGHWAY AND COMING TO A STOP DUE TO TRAFFIC THE VEHICLE WAS HIT FROM BEHIND AT APPX 50MPH. MY WIFE SAW THE IMMINENT IMPACT A SPLIT SECOND BEFORE IT HAPPENED & TRIED TO APPLY THE BRAKES AS HARD AS POSSIBLE SO AS NOT TO HIT THE CAR…"~20,000 mi, complaint #1255056
    • "TAKATA INFLATORS. THIS CAR WAS UNSAFE TO DRIVE, WHEN YOU GET TO A RED LIGHT, THE CAR JERKED YOU ,WHEN YOU PLACE YOUR FEET ON THE BRAKES. THEN WHEN YOU PRESS THE ACCELERATOR TO GO IT JERK BACK AND PULLED YOU FORWARD. CHANGING GEERS WOULD HARD TO SHIFT AND SOMET…"~47,029 mi, complaint #1571407
    • "HELLO, TODAY I GOT INTO AN ACCIDENT. I HYDROPLANED AND WENT INTO A GUIDE RAIL ON THE INTERSTATE GOING ABOUT 50MPH. MY FRIEND AND I ARE HAVING MAJOR PROBLEMS WITH OUR BACKS AND NECKS AND MY AIRBAGS DIDN'T DEPLOY. THIS ISN'T THE FIRST TIME I'VE GOTTEN INTO A…"~115,000 mi, complaint #1477563
  15. #15

    evap system

    1 stranded, 18 unsafe, 2 annoyance

    21
    incidents

    Commonly reported, insufficient mileage data - n=22, median 73,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE JERKED, STALLED, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER…"~20,000 mi, complaint #1394225
    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CARBON CANISTER NEEDED TO BE…"~60,000 mi, complaint #1524765
    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ADDING FUEL TO THE VEHICLE, IT WOULD NOT START RIGHT AWAY. THE VEHICLE ALSO FELT AS IF IT WOULD STALL WHEN HAVING TO SLOW DOWN IN TRAFFIC. MALLOY FORD OF CHARLOTTESVILLE (2070 SEMINOLE TRAIL, CHARLOTTESVILLE, VA 22…"~80,000 mi, complaint #1626258
    • "I HAVE A 2014 FORD FOCUS. I HAD ISSUES WITH THE GAS TANK FILLING STARTING AT THE END OF 2018. I ALSO STALLED OUT ON THE HIGHWAY PRIOR TO THIS. I INFORMED THE DEALER OF THIS ISSUE PRIOR TO THE COMPLETION OF THE RECALL WHICH IS ASSOCIATED WITH THIS DEFECT (SA…"~100,000 mi, complaint #1574926
    • "MY GAS NEEDLE DOSE NOT WORK MY CAR STALLS WHEN YOU PUT GAS IN IT GOES DEAD WHILE DRIVING HAS HAPPENED SEVERAL TIMES WAS TOLD IT WAS THE PURGE SOLENOID"~154,000 mi, complaint #1464046
  16. #16

    infotainment head unit

    13 unsafe, 1 broken, 7 annoyance

    21
    incidents

    Commonly reported, insufficient mileage data - n=12, median 76,000 mi, no reliable range below 25 reports.

    • "CAR EMITS LOUD (HURTING MY EARS) STATIC AND CRACKLING SOUNDS AT THE SPEAKERS HIGHEST VOLUME. THIS HAPPENS WHEN DRIVING AND EVEN WHEN THE KEY IS NOT IN THE IGNITION CAUSING BATTERY DRAINAGE. THE SOUND IS TERRIFYING AND WHEN IT RANDOMLY HAPPENS DRIVING IS STARTL…"~5,000 mi, complaint #1651197
    • "RADIO TOTALLY DIED, THEN TIME TO TIME SPEAKERS GIVES OUT LOUD POPPING AND CRACKING SOUNDS OUT OF NO WHERE EVEN WHEN RADIO IS OFF. WHILE DRIVING, THIS STARTLES ME AND COULD DISTRACT ME FROM THE ROADS AND CAUSE SERIOUS ACCIDENTS."~53,000 mi, complaint #1578898
    • "RADIO MALFUNCTION. AFTER SOME TIME OF DRIVING, THE RADIO WILL BEGIN TO CRACKLE WHICH LEADS ALMOST UNBEARABLE POPPING WITHIN THE SPEAKERS AND HAS ALSO CAUSED THE RADIO TO STOP WORKING ALTOGETHER BUT STILL MAKES THE POPPING NOISE. POPPING NOISE IS SO LOUD THAT I…"~80,000 mi, complaint #1602883
    • "STARTED HEARING CRACKLING/POPPING NOISES FROM MY RADIO, SOMETIMES EVEN WITH THE KEY OFF. SOMETIMES VERY LOUD, WHICH SURPRISES ME WHILE DRIVING. WHICH IS OBVIOUSLY EXTREMELY DANGEROUS."~120,000 mi, complaint #1569167
    • "RECENTLY MY CAR RADIO HAS BEEN CRACKLING AND THEN COMPLETELY STOPPING ALL MUSIC. THE RADIO SYSTEM WILL BE COMPLETELY OFF AND MAKE AN EXTREMELY LOUD STATIC NOISE AND SCARE ME WHILE I AM DRIVING! THIS IS NOT SAFE AND COULD CAUSE A MASSIVE ACCIDENT OR AN OLDER PE…"~143,679 mi, complaint #1619288
  17. #17

    wiper and washer

    13 unsafe, 1 broken, 7 annoyance

    21
    incidents

    Commonly reported, insufficient mileage data - n=22, median 49,500 mi, no reliable range below 25 reports.

    • "I BOUGHT THIS CAR NEW ON DEC 31, 2013. HERE'S MY LIST OF PROBLEMS... 1) TRUNK WAS WAY OFF ALIGNMENT, DEALERSHIP FIXED BEST THEY COULD... 2) WIPERS ARE HITTING THE SIDE OF FRAME WHEN THEY WIPE. IT MAKES A VERY LOUD NOISE WHEN WIPERS ARE ON AND IS VERY ANNOYIN…"~3,200 mi, complaint #1068158
    • "WINDSHIELD WIPERS STOP MID-WIPE. WIPER CONTROL CAN BE IN ANY OPERATING POSITION (HIGH, LOW, INTERMITTENT). THIS OCCURS WHETHER THE VEHICLE IS IN MOTION OR STATIONARY. IT IS IDENTICAL, FROM WHAT I HAVE READ ON LINE AND VIEWED IN VIDEOS, TO PREVIOUS MODEL YEARS…"~36,000 mi, complaint #1455318
    • "THE WIPERS FREEZE WHEN IN THE INTERMITTENT MODE. IN TOOK MY FOCUS INTO PALM BAY FORD. THEY SAID THAT THERE WAS NOTHING WRONG WITH THE WIPERS, THEY WERE JUST DIRTY. THEY CLEANED THEM WITH SOAP AND WATER. THE NEXT IN THE RAIN THE WIPERS FROZE UP AGAIN."~55,540 mi, complaint #1471304
    • "VEHICLE'S WINDSHIELD WIPERS COME ON SPONTANEOUSLY WITHOUT TURNING THEM ON AT THE SWITCH. WIPERS WILL NOT TURN OFF WHEN THIS HAPPENS. WIPERS CONTINUE TO STAY ON EVEN WHEN VEHICLE ENGINE IS POWERED OFF. THE ONLY WAY TO KEEP THIS FROM HAPPENING IS TO REMOVE THE W…"~60,000 mi, complaint #1417555
    • "HELLO, THIS INFORMATION IS TO BE ADDED TO MY PREVIOUS COMPLAINTS. I COULD NOT FIND A WAY TO ADD TO EXISTING COMPLAINTS ON THE WEB SITE SO I DID ANOTHER COMPLAINT. REFERENCE: TRACKING # 11308693 #11308409 AND REQUEST #266675 FOCUS COMPLAINT. THE ATTACHED…"~220,000 mi, complaint #1648484
  18. #18

    engine internal

    1 stranded, 16 unsafe

    17
    incidents

    Commonly reported, insufficient mileage data - n=23, median 36,500 mi, no reliable range below 25 reports.

    • "VEHICLE WAS LOSING POWER, ROUGH IDLING AND STALLING WHILE DRIVING. TOOK TO DEALERSHIP AND WAS FOUND TO HAVE 2 CYLINDERS WITH LOW COMPRESSION AND METAL IN ENGINE. FORD CASE#7853581 ENGINE WAS REPLACED. VEHICLE AT DEALERSHIP FOR 9 DAYS. FORD REGIONAL CUSTOMER…"~4,700 mi, complaint #1224204
    • "VEHICLE VIOLENTLY SHAKES WHEN ACCELERATING FROM A STATIONARY POSITION AND WHEN ACCELERATING FROM LOW SPEED ( 10 MPH)"~16,000 mi, complaint #1328478
    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HESITATED, SHOOK VIOLENTLY, AND JERKED HARD. THE VEHICLE WAS DRIVEN TO REDWOOD FORD ([REDACTED ADDRESS], UKIAH, CA 95482, [REDACTED PHONE]) WHERE IT WAS DIAGNOSED THAT A NEW OIL SEAL W…"~42,000 mi, complaint #1594956
    • "I PURCHASED MY FORD FOCUS 2014 WITH 40,000 MILES FOR $17,000, MID YEAR OF 2017. THE CAR DROVE PERFECTLY BEFORE ITS FIRST RECALL IN DECEMBER OF 2018. EVER SINCE THEN THE CAR HAS BROKEN DOWN AT LEAST EVERY 3 MONTHS. I HAVE HAD FOUR RECALL REPAIRS SINCE THE PURCH…"~80,000 mi, complaint #1693540
    • "The contact owns a 2014 Ford Focus. The contact stated that while the vehicle was parked, the contact received a call from a family member who was driving by the contact's residence. The family member informed the contact that the vehicle was on fire. The l…"~201,000 mi, complaint #1956273
  19. #19

    fuel pump

    3 stranded, 12 unsafe

    15
    incidents

    Commonly reported, insufficient mileage data - n=15, median 75,000 mi, no reliable range below 25 reports.

    • "THERE ARE TWO OPEN RECALLS RELATED TO THE FUEL SYSTEM OF MY VEHICLE. I HAVE BEEN CONTACTING MY FORD DEALERSHIP SINCE THE WINTER OF 2018 ABOUT HAVING THE RECALL WORK DONE. THEY HAVE NOT GOTTEN BACK TO ME AND HAVE ONLY STATED THAT THEY WILL WHEN THERE IS A FIX A…"~30,000 mi, complaint #1594104
    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE FUEL GAUGE DISPLAYED INACCURATE INFORMATION AND INDICATED THAT MORE FUEL WAS IN THE FUEL TANK THAN ACTUALLY WAS IN THE TANK. THE VEHICLE WAS TAKEN TO DON GASGARTHS FORD (3156 TAMIAMI TRAI…"~40,000 mi, complaint #1538865
    • "THE FUEL PUMP HAS FAILED ON MY FOCUS. THE CAR JUST SHUT OFF WHILE DRIVING. ENGINE TURNS OVER BUT WILL NOT START. IT WAS ON A RESIDENTIAL STREET. MY CAR WAS BUILT 7/14 WHICH FALLS OUTSIDE OF THE RECALL WINDOW WHICH ENDS IN MAY 20014. ITS MY FIRM BELIEF IT…"~75,000 mi, complaint #1589890
    • "TAKATA RECALL. I TOOK MY 2014 FORD FOCUS TO A FORD DEALERSHIP BECAUSE MY CAR GAS GAUGE WAS SHOWING ERRATIC MILEAGE AND BECAUSE I KNEW I HAD A RECALL. I RECEIVED MY VEHICLE WITH THE SAME PROBLEM AS I TOOK IT IN. MY GAUGE STILL KEPT SHOWING ERRATIC MILEAGE.I…"~76,000 mi, complaint #1576765
    • "THE CAR WONT START AND A MECHANIC DIAGNOSED A BAD FUEL PUMP. THE CAR HAS 117,000 MILES. OTHER CARS GO MUCH LONGER. *TR"~117,000 mi, complaint #1672061
  20. #20

    power steering hydraulic

    14 unsafe

    14
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "POWER STEERING LIGHT CAME ON AS I WAS DRIVING AND TOTALLY WENT OUT. I COULD BARELY CONTROL THE CAR ENOUGH TO TURN THE CORNER TO TAKE IT TO THE DEALERSHIP. THIS IS A BRAND NEW VEHICLE WITH LESS THAT 4000 MILES ON IT AND THE DEALERSHIP REFUSES TO HONOR THE WARR…"~3,300 mi, complaint #1081175
    • "2 WEEKS AGO THE CAR LOST POWER STEERING WHILE BACKING OUT OF THE DRIVEWAY. THERE WAS NOT AN ACCIDENT AT THAT TIME. TODAY 5-31-15 WHILE TRAVELING THROUGH A SMALL CURVE ON A NEIGHBORHOOD STREET, THE CAR SUDDENLY LOST POWER STEERING AGAIN AND CAUSED MY DAUGHTER…"~28,000 mi, complaint #1186907
    • "2014 FORD FOCUS POWER STEERING ISSUE WHILE DRIVING THIS VEHICLE THE POWER STEERING FAILED WHILE MAKING A RIGHT TURN ON A BUSY ROADWAY IN A URBAN AREA. THE STEERING WHEEL LOCKED IN THE TURNING POSITION AND THE POWER STEERING ASSIST WARNING LIGHT CAME ON. I HA…"~37,000 mi, complaint #1397325
    • "THE POWER STEERING ON MY CAR WENT OUT AS I WAS DRIVING, MAKING IT VERY DIFFICULT TO MAKE TURNS. I WAS ON A CITY STREET AND WAS ABLE TO PULL OF THE ROAD. I TURNED OFF THE ENGINE, MADE A PHONE CALLS. I STARTED THE ENGINE AGAIN AND HEADED HOME ( ABOUT 5 MILES) TH…"~44,000 mi, complaint #1673646
    • "POWER STEERING FAILURE. CAR LOSES POWER STEERING IN THE MIDDLE OF DRIVING."~78,000 mi, complaint #1638879
  21. #21

    unintended acceleration

    14 unsafe

    14
    incidents

    Commonly reported, insufficient mileage data - n=24, median 5,500 mi, no reliable range below 25 reports.

    • "WHILE DRIVING IN STOP AND GO TRAFFIC THE CAR ACCELERATED, LURCHING FORWARD, INSTEAD OF STOPPING WHEN THE BRAKES WERE APPLIED, CAUSING ME TO STRIKE THE CAR IN FRONT OF ME. CAR TRANSMISSION REVVED AND GAVE THE SOUND OF A CAR SHIFTING GEARS, AND CONTINUED TO REV…"~3,000 mi, complaint #1170324
    • "ON 7/31/14, MY FORD FOCUS HATCHBACK ACCELERATED WHILE PARKING AND CRASHED INTO A HIGH CHAIN-LINK FENCE. SIGNIFICANT FRONT END DAMAGE TO THE VEHICLE WAS REPAIRED. THE AIRBAGS NEVER DEPLOYED WHEN I HIT THE FENCE AND SMALL TREE AND I WAS LUCKY THAT NO ONE WAS NEA…"~4,000 mi, complaint #1115041
    • "WHILE DRIVING ON THE INTERSTATE AT ABOUT 50 MPH THE VEHICLE STARTED TO ACCELERATE ON IT'S OWN AND REACHED ABOUT 80 MPH IN A MATTER OF SECONDS. THE TACHOMETER REACHED 8K RPM. THE RPS REMAINED THE SAME EVEN WITH THE FOOT OFF THE GAS PEDAL AND WITH THE BRAKES F…"~48,000 mi, complaint #1391040
    • "I WAS DRIVING ON A CITY STREET. CAME TO A STOP AT A LIGHT AND SOMEONE ON A BICYCLE CAME BY. WHILE MY FOOT WAS ON THE BRAKE MY RPM'S SHOT WAY HIGH AND MY CAR TRIED TO DRIVE ITSELF FORWARD. LUCKILY THE BIKE RIDER HAD GONE BY. BUT COULD EASILY HAVE BEEN HIT IF MY…"~84,000 mi, complaint #1639547
    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS THE VEHICLE INDEPENDENTLY ACCELERATED THE CONTACT WAS ALMOST INVOLVED IN A CRASH THE CONTACT WAS CONCERNED ABOUT THE TRANSMISSION AND A PROBLEM WITH SHUDDERING WHILE DIVING WHILE DRIVING AT 25 MPH, THE VEHICLE…"~97,000 mi, complaint #1607711
  22. #22

    wheel or rim

    1 stranded, 9 unsafe, 1 broken, 1 annoyance

    12
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "WHILE DRIVING ON SNOW COVERED ROADS THE WHEEL WELLS FOR THE CAR BECAME PACKED WITH SNOW AND ICE. THE CLEARANCE OF THE VEHICLE DID NOT ALLOW FOR BEING ABLE TO CLEAR THE BUILDUP. STEERING WAS VERY DIFFICULT AND THE SNOW AND ICE BUILD UP WAS RUBBING ON ALL THE…"~1,200 mi, complaint #1041790
    • "OCCASIONALLY WHEN BACKING UP GOING FORWARD OR TURNING THE WHEEL THE CAR MAKES A SUTTLE GRINDING NOISE. *TR "~9,500 mi, complaint #1093728
    • "LUG NUTS ARE UNABLE TO BE REMOVED WITH LUG NUT WRENCH. FORD DEALER SAYS THE LUG NUTS ARE DEFECTIVE AND NEED TO BE REPLACED DUE TO 'SWELLING'. FORD CORPORATE SAYS THESE ARE WEAR AND TEAR ITEM AND WILL NOT REPLACE. THIS IS A CRITICAL SAFETY ITEM AS THE TIRES…"~50,500 mi, complaint #1391552
    • "OEM ALUMINUM LUG NUTS DEFORM OVER TIME AFTER ROUTINE MAINTENANCE. LUG NUTS SWELL AND BECOME STUCK TO THE WHEEL. PROVIDED OEM TIRE WRENCH CANNOT REMOVE LUG NUTS. I WAS ALMOST HIT BY A CAR TRYING TO CHANGE A FLAT TIRE. THIS IS A SERIOUS ROAD HAZARD. MANUFACTU…"~72,000 mi, complaint #1542580
    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. PRIOR TO A ROAD TRIP, THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE LUG WRENCH WOULD NOT FIT THE LUG NUTS BECAUSE THEY WERE SWOLLEN. THE VEHICLE WAS TAKEN TO AL PACKER FORD WEST PALM BEACH (LOCATED AT 1530 N…"~113,000 mi, complaint #1627226
  23. #23

    tire failure

    1 stranded, 8 unsafe

    9
    incidents

    Commonly reported, insufficient mileage data - n=11, median 10,500 mi, no reliable range below 25 reports.

    • "TUESDAY JULY 29 2015 MY BOYFRIEND WAS DRIVING MY BRAND NEW 2014 FORD FOCUS SE IN WILTON MAINE DOING THE SPEED LIMIT OF 50MPH... WITH NO WARNING THE LEFT REAR CONTINENTAL TIRE BLEW OUT THE SIDEWALL WITH 2700 MILES IN IT. HE DID NOT HIT ANY OOTHOLE OR ANYTHING E…"~2,717 mi, complaint #1205107
    • "IN LATE JANUARY 2015 A BLISTER WAS NOTICED ON THE SIDEWALL OF THE LEFT FRONT TIRE. THE ABOVE WAS THE FIRST INCIDENT, A SECOND INCIDENT OCCURRED ON 6/11/2015 ON THE LEFT REAR TIRE. A COMPLAINT FOR THE SECOND INCIDENT WAS FILED WITH NHTSA ON 6/11/2015, COM…"~3,479 mi, complaint #1190181
    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: P215/55R16 (NA). WHILE DRIVING 40 MPH, THE FRONT AND REAR PASSENGER SIDE TIRES BLEW OUT WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS NO DEBRIS ON THE ROAD. TH…"~10,364 mi, complaint #1238555
    • "WHILE DRIVING AT APPROXIMATELY [REDACTED ADDRESS] THE DRIVER SIDE FRONT TIRE FAILED CATASTROPHICALLY CAUSING TEMPORARY LOSS OF CONTROL. CAR WAS SAFELY PULLED TO SIDE OF HIGHWAY. UPON INSPECTION, IT WAS NOTED THAT THE SIDEWALL HAD FAILED IN MULTIPLE PLACES.…"~16,947 mi, complaint #1305844
    • "CONTINENTAL TIRES ON MY 2014 FORD FOCUS SE, ALSO NOTICED OTHER COMPLAINTS FOR SAME THIN FROM OTHERS. FRONT PASSENGER TIRE HAS DEVELOPED BUBBLE IN SIDEWALL UNDER NORMAL DRIVING CONDITIONS. BOUGHT VEHICLE BRAND NEW IN RALEIGH, NC. VEHICLE AND TIRES HAVE 30,000 M…"~30,000 mi, complaint #1244881
  24. #24

    engine cooling

    1 stranded, 7 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=11, median 42,000 mi, no reliable range below 25 reports.

    • "COOLANT LEAKING FROM BOTTLE RESERVOIR; ONTO ENGINE CAUSING SMOKE"~31,443 mi, complaint #1379927
    • "THE ENGINE OVERHEATS FOR NO REASON AND AS A RESULT THE CAR SHUTS OFF. TOOK THE CAR TO FORD AND WAS TOLD DUE TO IT BEING A DUAL CLUTCH TRANSMISSION THERE IS NOTHING UNDER THE HOOD TO COOL THE ENGINE DOWN AND TO JUST PUT THE HOOD UP FOR 20 MINUTES AND IT IS FIN…"~42,000 mi, complaint #1230163
    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIOLENTLY VIBRATED. ALSO, THE VEHICLE VIBRATED WHEN STARTED AND COOLANT WAS DISCOVERED LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO LINDSAY FORD ([REDACTED ADDRESS], WHEATO…"~59,000 mi, complaint #1601303
    • "WHEN I COME TO A STOP AFTER DOING FREEWAY SPEEDS 70-75 MPH FOR 30 MINUTES IT GIVES ME A HIGH TEMP WARNING. WHEN I STOPPED TO CHECK UNDER THE HOOD IT DIDN'T LOOK, OR SMELL HOT, BUT THE WARNING LIGHT INDICATED HIGH TEMP IN THE ENGINE."~70,600 mi, complaint #1455794
    • "The contact owned a 2014 Ford Focus. The contact stated that while driving approximately 30 MPH the vehicle overheated, lost power, and caught on fire. The contact stated that the warning "HIGH ENGINE TEMPERATURE STOP SAFELY" was displayed. The contact stated…"~90,537 mi, complaint #1812175
  25. #25

    throttle and pedal

    8 unsafe

    8
    incidents
    Typical range: 19,000–100,500 mi

    Median 61,000 mi, based on 27 reports (18% had no usable mileage)

    • "WHEN STARTING OFF FROM A STOP, WHEELS HAVE A JERKY AND SHUTTERY FEELING LIKE I TOOK OFF TOO FAST EVEN THOUGH I DON'T. ALSO, WHEN ACCELERATING THE RPM'S GO UP WAY TOO FAST AND COME DOWN SLOWLY. *TR"~1,800 mi, complaint #1150168
    • "THROTTLE BODY ASSEMBLY HAS BEEN REPLACED 3 TIMES ALONG WITH THE PEDAL AND THE CAR KEEPS BREAKING DOWN. COMPLAINT HAS BEEN FILED WITH FORD AND THEY REFUSE ACCEPT ANY LIABILITY. I BROKE DOWN 3 TIMES DOING 70 MILES PER HOUR AND ALMOST GOT INTO A SERIOUS ACCIDEN…"~64,000 mi, complaint #1269330
    • "TCM REPLACED 66,550, CLUTCH PACK REPLACED 68,148, AND COMPLETE COMMUNICATION FAILURE BETWEEN THE THROTTLE AND TRANSMISSION, TONIGHT AT 82,000 MILES, I FULLY OPENED THE THROTTLE PEDAL DOWN, AND TRANSMISSION FAILED TO GIVE ME ANY ACCELERATION FOR 3-5 SECONDS.THI…"~82,000 mi, complaint #1629446
    • "My car if jerk when taking off. Horn stopped working and will not sound when you lock it with the key fob."~100,421 mi, complaint #1901211
    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE SHUDDERED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE FUEL GAUGE FAILED TO DISPLAY THE CORRECT FUEL LEVEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CA…"~108,980 mi, complaint #1554546
  26. #26

    trunk or liftgate

    8 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=11, median 43,000 mi, no reliable range below 25 reports.

    • "I BROUGHT THE VEHICLE IN JANUARY. IN MARCH, THE TRUNK POPPED OPEN WHILE I WAS DRIVING. IT HAS CONTINUED TO DO SO SINCE. I HAVE TAKEN THE VEHICLE TO THE DEALER AT 5 TIMES. THEY HAVE DONE 3 REPAIRS BUT THE ISSUE CONTINUES. IT SEEMS TO HAPPEN AT SPEEDS HIGHER THA…"~17,000 mi, complaint #1349762
    • "THE TRUNK WILL POP OPEN WHILE DRIVING (IN MOTION). IT HAPPENED COUPLE TIMES ON MANY DIFFERENT SITUATIONS AND EVEN IN THE HIGHWAY. LAST TIME I WAS AT AN AVENUE AND IT RANDOMLY OPENED AND I HAD TO URGENTLY PARK. I HAVE RECORDED A VIDEO THAT SHOWS THE EVENT.…"~27,000 mi, complaint #1266414
    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE TRUNK OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED AND WAS TAKEN TO THE DEALER UP TO TEN TIMES BEFORE THE LATCH, SPRING, AND WIRING WAS…"~34,500 mi, complaint #1257740
    • "MY 2014 FORD FOCUS HAS HAD A MYRIAD OF PROBLEMS FROM DAY ONE. FIRST THE TRUNK WILL POP OPEN IF DRIVING MORE THAN 40 MPH. MY TRUNK POPPED OPEN AND I LOST A 3,000 SAXOPHONE. THE MICHIGAN STATE POLICE HAS PROOF OF MY CLAIM. NOW TRUNK WILL NOT RELEASE. CONSTANT TR…"~58,000 mi, complaint #1459249
    • "WHILE DRIVING AT INTERSTATE SPEEDS THE TRUNK DECK LID FLEW OPEN. AS I WAS SLOWING UP TO GET OFF THE HIGHWAY THE TRUNK LID BLOCKED MY CENTER REVIEW MIRROR AND MADE IT UNSAFE TO GET TO THE SIDE IF THE ROAD. AT CITY SPEEDS 20-30 MPH I HAVE HAD THE DECK LID OPEN…"~76,000 mi, complaint #1377914
  27. #27

    alignment and pull

    7 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=15, median 2,500 mi, no reliable range below 25 reports.

    • "PURCHASED A 2014 FORD FOCUS SE ON JANUARY 4, 2014 AND HAVE HAD PROBLEMS SINCE DRIVING IT OFF THE DEALERSHIP PARKING LOT. WHEN DRIVING THE VEHICLE, THE STEERING WHEEL BOUNCES OR SWAYS BACK AND FORTH. THE FEEL IS SIMILAR TO WHEN IT IS WINDY AND THE CAR IS CAUG…"~734 mi, complaint #1055646
    • "I HAD NOTHING BUT PROBLEMS WITH THIS CAR I'VE HAD IT FOR EIGHT MONTHS AND I AM IN A DEATH TRAP FORD IS TRYING TO KILL ME I SWEAR TO GOD I'VE TAKEN THIS CAR IN FOR TRANSMISSION ALIGNMENT TIRE ROTATION IS A FULL BLOWN BODY INSPECTION MY CAR PULLS ME LEFT ALRIGHT…"~2,435 mi, complaint #1457439
    • "WHILE ACCELERATING EITHER UPHILL OR AT SPEEDS ABOVE 45 THE CAR WILL BEGIN TO SHAKE. I WAS TOLD TO FIX MY CAMBER AND TOE BARS TO ALLEVIATE THE SHAKING OF THE CAR, MY STRUTS, AND TO REPLACE MY TIRES. NEITHER OF THESE SOLUTIONS HAVE HELPED THIS."~80,000 mi, complaint #1598001
    • "WHEN I TAKE OFF FROM BEING STOPPED, MY CAR DRAGS WITH A VIBRATION. WHEN I PICK UP SPEED ON THE FREEWAY MY CAR SLIDES TO THE LEFT AND I LOSE THE CONTROL OF THE STEERING. MY PHONE NUMBERS HAVE NEVER BEEN ABLE TO BE SYNC TO MY CAR BECAUSE THE ELECTRICAL PART IS…"~175,000 mi, complaint #1224467
  28. #28

    stability and traction control

    6 unsafe

    6
    incidents

    Commonly reported, insufficient mileage data - n=17, median 11,000 mi, no reliable range below 25 reports.

    • "THE 2014 FORD FOCUS S COMES STANDARD WITH TRACTION CONTROL WHICH USES BOTH THE ABS MODULE AND THE PCM TORQUE CONTROL TO CONTROL THE VEHICLES MOTION RELATIVE TO THE INTENDED COURSE. THIS IS DONE THROUGH TWO WAYS: 1) THE ABS MODULE CONTINUOUSLY MONITORS AND CO…"~5,000 mi, complaint #1061303
    • "TRACTION CONTROL ISSUE.... DURING SNOWSTORM , TRYING TO DRIVE UP A HILL WITH A LEFT HAND TURN , TIRES LOST TRACTION AND CAR ELECTRONICALLY REDUCED RPM SPEED... LOSS OF SPEED ALMOST SENT CAR SIDEWAYS INTO DITCH. HAD TO TURN AROUND AND GET RUN AT HILL 4 MOR…"~7,000 mi, complaint #1142340
    • "TRAVELING STRAIGHT ON THE TOLL ROAD AT 70MPH (SPEED LIMIT) WITH THE CRUISE CONTROL ON THE BACK END OF THE VEHICLE STARTED FISH TAILING AND WENT OUT OF CONTROL INTO A GUARDRAIL WHICH TOTAL THE VEHICLE. THE VEHICLE WAS JUST PURCHASED A MONTH PRIOR. I WILL SUBMIT…"~11,000 mi, complaint #1234068
    • "DOESN'T DRIVE OR GO IN REVERSE WAS AT A RED LIGHT IT DIDN'T WANT TO DRIVE OFF ALMOST CAUSED A WRECK"~76,318 mi, complaint #1591989
    • "CAR WILL SHOW "STOP SAFELY NOW" WARNING AND COMPLETELY SHUT OFF ALL CONTROLS AT HIGHWAY SPEEDS. THAT CAR DOES NOT ALLOW YOU TO MOVE IT OUT OF THE FAST LANE OR ANY LANE. THERE IS NO WAY TO MOVE THE CAR TO SAFETY ONCE THE WARNING ACTIVATES. VERY DANGEROUS SIT…"~108,000 mi, complaint #1601678
  29. #29

    catalytic converter

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "CAR SHAKES WHEN GOING FROM A STOPPED POSITION THEN PRESSING ON GAS. FEELS LIKE IT JERKS. ALSO MY CATALYTIC CONVERTER HAS BEEN FAULTY SINCE 2 YEARS AFTER I GOT MY CAR IN 2014"~10,000 mi, complaint #1586433
    • "WHILE IN MOTION, ENGINE LIGHT ILLUMINATED WHICH WAS DIAGNOSED AS A FAILING CATALYTIC CONVERTER - POSSIBLY DUE TO CONTAMINATION. FORD FOCUS HAD RECEIVED AN EVAP PURGE VALVE RELATED RECALL JUST A FEW DAYS EARLIER WHICH STILL NEEDED TO BE COMPLETED. THE RECALL RE…"~80,200 mi, complaint #1548110
    • "CAR WAS TAKEN TO FORD DEALERSHIP TO HAVE THE RECALLS DONE FOR THE TRANSMISSION, FUEL TANK EVAP AND DOOR LATCH. FORD COMPLETED THE RECALLS FOR THE FUEL SYSTEM AND DOOR LATCH AT THIS POTICULAR TIME THE TRANSMISSION WAS NOT FIXED.(DID NOT PASS FORDS SHUTTER TEST)…"~86,000 mi, complaint #1641182
  30. #30

    fuel injector

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A GRINDING SOUND COMING FROM THE FRONT DRIVER SIDE WHEEL. UPON INSPECTION, IT WAS DISCOVERED THAT THE FRONT BRAKE CALIPER WAS FAULTY. THE FAILURE WAS NOT DIAGNOSED OR…"~30,000 mi, complaint #1537953
    • "VEHICLE BROKE DOWN ON HIGHWAY AND HAD TO PULL OFF TO SHOULDER. TACH RACED AND THE VEHICLE SPUTTERED AND EVENTUALLY STALLED. EMERGENCY PULL OFF TO SHOULDER. EXTREMELY DANGEROUS. AFTER 45 MIN CAR ROUGHLY STARTED, AND I COULD PULL VEHICLE TO A SAFER LOCATION. VE…"~77,500 mi, complaint #1180186
    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE FAILED TO MOVE FORWARD AS THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KORF MOTORS FORD LI…"~85,000 mi, complaint #1580730
    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED. WHILE DRIVING APPROXIMATELY 60 MPH, THE SPEED SUDDENLY BEGAN TO DECELERATE AND THE VEHICLE BEGAN TO HESITATE. THE VEHICLE WAS TAKEN TO ART HILL FORD ([…"~100,000 mi, complaint #1545671
    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO HESITATE AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. AFTERWARDS, THE CON…"~109,925 mi, complaint #1576481
  31. #31

    glass and windshield

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "MY REAR WINDSHIELD SPONTANEOUSLY EXPLODED WHEN I TURNED MY CAR ON. FRONTIER FORD SANTA CLARA DEALERSHIP NOW REFUSES TO TAKE RESPONSIBILITY DESPITE SOME CLEAR EVIDENCE THAT THIS IS A MANUFACTURING ERROR AND NOT THE RESULT OF BLUNT IMPACT (UNIFORM SHARDING, INCL…"~20,000 mi, complaint #1383952
    • "WINDSHIELD TRIM FLEW OFF WHILE DRIVING ON HIGHWAY, CAR HAS ONLY 34,000 MILES"~34,000 mi, complaint #1445963
    • "REAR WINDOW BLEW OUT WHILE DRIVING 45MPH OUTSIDE TEMPERATURE WAS 35 DEGREES .THIS HAPPENED 2 MILES FROM HOME RESIDENCE.SO WITHIN 4 MINUTES OF DRIVING"~60,000 mi, complaint #1331967
  32. #32

    hv system fault reduced power

    1 stranded, 4 unsafe

    5
    incidents

    Commonly reported, insufficient mileage data - n=10, median 15,500 mi, no reliable range below 25 reports.

    • "WHILE CRUISING AT A STEADY 65MPH IN RUSH HOUR TRAFFIC ON THE INTERSTATE MY VEHICLE UNEXPECTEDLY WENT INTO WHAT THE FORD DEALER LATER CALLED "LIMP MODE." THE CAR LOST ALMOST ALL ITS POWER AND AT FIRST SEEMED TO BE STALLED. I WAS UNABLE TO ACCELERATE AND THE SPE…"~9,700 mi, complaint #1087268
    • "POWER LOSS TO DRIVE TRAIN AND VEHICLE DISPLAYS "STOP SAFELY NOW" MESSAGE. THIS HAD HAPPENED REPEATEDLY WHILE VEHICLE WAS IN MOTION ON PUBLIC ROADS."~15,500 mi, complaint #1321351
    • "FORD FOCUS EV- WHILE DRIVING THE VEHICLE LOSES POWER AND SHUTS DOWN SAYING "PLEASE PULL OVER SAFELY." HAVE TAKEN TO THE DEALERSHIP TWICE AND THEY CANNOT FIND A SOLUTION. VERY DANGEROUS AS THE VEHICLE STOPS IN THE MIDDLE OF THE ROAD WHEN DRIVING!"~16,000 mi, complaint #1307131
    • "VEHICLE WAS IN MOTION WHEN THE 'STOP SAFELY NOW' ALERT CAME ON AND DISABLED POWER TO THE CAR. I WAS ABLE TO STOP THE VEHICLE SAFELY BUT UNFORTUNATELY, IT DIDN'T TURN ON AGAIN SO IT HAD TO BE TOWED TO MY HOUSE. AFTER TRYING MULTIPLE TIMES WITH NO LUCK, I HAD IT…"~63,888 mi, complaint #1635659
    • "The contact owns a 2014 Ford Focus. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amo…"~80,000 mi, complaint #1763843
  33. #33

    power windows and locks

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE FRONT DRIVER SIDE DOOR WOULD NOT UNLOCK FROM THE INSIDE. THE CONTACT ALSO INDICATED THAT THE FRONT PASSENGER SIDE DOOR EXPERIENCED THE SAME FAILURE. THE VEHICLE WAS TAKEN TO THE…"~7,000 mi, complaint #1323693
    • "THE 2014 FORD FOCUS ONLY HAS ONE DOOR LOCK/UNLOCK BUTTON WHICH IS LOCATED ON THE FRONT MIDDLE PANEL NEAR THE RADIO CONTROLS. THERE ARE NO MANUAL LOCK/UNLOCK MECHANISMS ON ANY OF THE DOORS - IF A CRASH OCCURED, HOW WOULD ANYONE IN THE BACK SEAT BE ABLE TO GET O…"~34,000 mi, complaint #1360738
    • "THE REAR PASSENGER SIDE DOOR LOCK HAS MALFUNCTIONED. CAUSING DOOR NOT BEING ABLE TO RELOCK OR CLOSE. I HAVE 38292 MILES ON MY CAR THAT I'M STILL PAYING ON. I CANNOT DRIVE MY CAR UNSAFELY WITH MY TWO GRANDCHILDREN (WHO LIVE WITH ME). THE DOOR COULD OPEN AT ANYT…"~38,292 mi, complaint #1643922
    • "AFTER PUTTING THE CAR IN FIRST GEAR BECAUSE IT'S A MANUAL TRANSMISSION AND MOVING FORWARD. MY CAR ISNOT LOCKING AND I GO SOMETIMES UPWARDS OF 100 FEET OR MORE BEFORE IT SHOWS THAT THE CAR IS LOCKED. BUT I AM NOT HEARING THE CAR LOCK LIKE IT SHOULD. IT DOES TH…"~63,790 mi, complaint #1548756
  34. #34

    engine mounts

    1 stranded, 3 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WE ARE AFRAID TO DRIVE THIS VEHICLE AS WE HAVE TAKEN IT IN MANY TIMES FOR SHAKING AND VIBRATING THAT OCCUR AT ABOUT 1.75 RPM. THE VEHICLE FEELS AS IF IT IS SHAKING SO HARD THAT YOU LET OFF THE GAS AND ATTEMPT TO GAIN SPEED AGAIN BUT SLOWER. THIS DOES NOT RES…"~20,000 mi, complaint #1529572
    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING, THE FRONT END OF THE VEHICLE SHOOK AND VIBRATED BEFORE THE VEHICLE SUDDENLY STALLED. THE CONTACT DISCOVERED THAT THE ENGINE MOUNTS FAILED AND CAUSED THE ENGINE TO FALL FROM THE ENGINE COMPARTMENT. THE VEHI…"~36,000 mi, complaint #1597960
  35. #35

    ev drive unit or inverter

    1 stranded, 3 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "MY FORD FOCUS EV SHUT DOWN WITH NO REASON WHILE I WAS DRIVING, IT HAPPENED TWICE IN A WEEK. EVEN AFTER I UPDATED THE SOFTWARE. WHILE REBOOTING TOOK MOVE THAN ONE MINUTE, AFTER I TRIED TO TURN OFF EVERYTHING, THE POWER WAS STILL ON FOR A WHILE. *TR"~13,800 mi, complaint #1164429
    • "WHILE ACCELERATING IN TRAFFIC YESTERDAY EVENING A WARNING APPEARED ON THE DISPLAY PANEL "STOP SAFELY NOW". I WAS UNABLE TO EXIT THE ROADWAY IMMEDIATELY DUE TO TRAFFIC AND THE VEHICLE WOULD NOT ACCELERATE WHILE APPROACHING A TRAFFIC LIGHT. THE ENGINE OPERATING…"~21,900 mi, complaint #1248884
    • "ONGOING ELECTRICAL ISSUES THAT MAY OR MAY NOT BE RELATED. VEHICLE WILL "STALL" WHILE IN MOTION OR WHILE POWERED ON BUT STOPPED AT A LIGHT FOR EXAMPLE. IT'S AN ELECTRIC VEHICLE SO THE CAUSE OF THE STALL IS UNCLEAR. VEHICLE WILL BE INOPERABLE FOR 1-10 MINUTES, I…"~58,000 mi, complaint #1694507
  36. #36

    steering column

    4 unsafe

    4
    incidents

    Commonly reported, insufficient mileage data - n=11, median 50,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. AFTER STARTING THE ENGINE, THE MESSAGE STEERING ASSIST FAILURE DISPLAYED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT…"~15,500 mi, complaint #1194914
    • "FOLLOWING MY LOW TIRE PRESSURE INDICATOR COMING ON, I NOTICED THE POWER STEERING ISSUE AS I WAS PULLING INTO A PARKING SPOT, AND MY STEERING WHEEL MADE A SQUEAKING OR WHINING SOUND. LATER, WHILE DRIVING ON A CITY STREET, AS I BEGAN TO MAKE A TURN, MY STEERING…"~50,000 mi, complaint #1326018
    • "THE STEERING WHEEL ON MY 2014 FORD FOCUS SE CAME LOOSE ONE MORNING. NO INDICATION OF LOOSENESS IN THE WEEKS LEADING UP. THE STEERING WHEEL JUST BECAME VERY WOBBLY AND LOOSE. THE FORD DEALERSHIP STATED IT WAS NOT COVERED UNDER WARRANTY AND THE COMPREHENSIVE…"~50,000 mi, complaint #1454875
    • "I ONLY BOUGHT THE CAR LAST YEAR. NOW, I CANNOT HARDLY STEER IT. THE STEERING WHEEL LOCKS UP. I HAVE TO FIGHT TO TURN IT. A FEW MECHANICS TOOK A LOOK AT IT, AT A SHOP, AND THEY SAID IT WAS THE STEERING COLUMN, THAT IT IS DEFECTIVE. THERE ARE OTHER REPORTS ABOUT…"~70,000 mi, complaint #1404963
  37. #37

    battery and charging

    2 stranded, 1 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE ELECTRIC POWER FAILED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO THE DEALER, BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, TH…"~24,000 mi, complaint #1352383
    • "The contact owns a 2014 Ford Focus. The contact stated while driving 45 mph, the low battery warning light illuminated. The contact stated that the vehicle decelerated independently and came to a stop on the side of the road. The contact stated that the batter…"~50,000 mi, complaint #1754681
    • "ENGINE CONTINUES TO RUN AFTER ENGINE IS SHUT OFF AFTER PARKED FOR MINUTES OR HOURS EVEN WITH THE KEY REMOVED FROM THE IGNITION. ONCE VEHICLE DOES SHUT OFF THE BATTERY (BRAND NEW) WILL COMPLETELY DRAIN OVERNIGHT. UNKNOWN...BUT FORD DID HAVE A RECALL FOR THIS…"~200,000 mi, complaint #1640245
  38. #38

    brake hydraulics

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "MY CAR HAS SEVERAL ISSUES WHICH ARE NOT SAFE TO DRIVE WITH AND DEALERSHIP CANNOT FIX THEM: 1. VIBRATION ON THE BRAKE PEDAL WHEN I LET THE CAR GO FROM A STOP BEFORE PUSHING THE GAS. 2. TRANSMISSION IS JERKY WHEN I ACCELERATE, IT SEEMS TO STOP, GO BACK AND F…"~1,225 mi, complaint #1056116
    • "BREAK LIGHT ON DASH SAID BREAK LIGHT FAILS ALL BREAK LIHTS ON WHEN PUSHING BREAK PEDEL MY WIFE CHECKED IT LIGHT CAME ON AND WARRING TRANSMISHIN RUNNING HOT TAP BREAKS BACK TRUNK LACH ON THE BACK EVERYTIME I HIT A BUMB THE LIGHT COMES ON THE DASH AND TODAY WHEN…"~7,155 mi, complaint #1373223
    • "WHILE AT A FULL STOP ON AN INCLINE, MY BRAKE PEDAL WENT BACK TO A NEUTRAL POSITION WHEN I TOOK MY FOOT OFF, BUT THE CAR STAYED FULLY STOPPED. ALSO, WHEN I GO TO PRESS THE PEDAL AGAIN, IT IS LOCKED UP. IT IS NOT LOCKED IN ANY KIDS OF PRESSED POSITION OR FALLING…"~41,500 mi, complaint #1210376
  39. #39

    driveshaft axle cv

    2 unsafe, 1 broken

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WHEN TAKING OFF FROM A STOP THE CAR WOULD JUMP/SHUDDER AT TAKE OFF. WHEN TURNING LEFT IN ADDITION TO A SHUDDER YOU WOULD HEAR A CLUNKING SOUND. WHEN THE ROADS ARE WET AND YOU TRY TO TURN THE CAR SHUDDERS AND SLIDES ON THE ROAD. GOING DOWN THE ROAD IN RUSH HOUR…"~19,894 mi, complaint #1118975
    • "1. THE CAR HAS A REAL BAD POPPING IN THE FRONT END LIKE THE FRONT ENDS ABOUT TO JUST FALL OUT. ON ANY ROAD & BOTH STRAIGHT OR TURNING 2. TAKING OFF FROM A DEAD STOP FRONT END & THE TRANSMISSION TAKES A MINUTE FOR THEM BOTH TO CATCH & THE CAR GO ON ANY ROAD &…"~1,113,051 mi, complaint #1655325
  40. #40

    engine oil consumption

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WE BOUGHT A 2014 FOCUS ON MARCH 27, 2015 AND DROVE THE FOCUS WITHOUT PROBLEMS UNTIL JANUARY 2016. ON FEBRUARY 22, 2016, THE ENGINE OIL WARNING WAS FLASHING. ALMOST ALL THE OIL WAS DEPLETED. IT HAD BEEN LESS THAN 5,000 MILES SINCE THE LAST OIL CHANGE, SO IT WA…"~8,875 mi, complaint #1271135
  41. #41

    fluid leak unspecified

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "FOUND 2 INCHES STANDING WATER IN PASSENGER BACK SEAT ... HAS BEEN INTO DEALER OVER 8 TIMES FOR OVER 40 TOTAL DAYS AND THE CARPET REMAINS WET. NOW CAUSING MOLD. THEY SEND IT OUT TO A SPECIAL WATER REMEDIATION VENDOR AND INSIST THAT THE ISSUE IS CORRECTED BUT…"~1,500 mi, complaint #1288688
    • "FORD FOCUS BEGAN LEAKING FLUIDS DUE TO A MAIN SEAL ISSUE. AUTOMATIC CLUTCH/TRANSMISSION SHUTTERS, JERKS, VIBRATES AND LURCHES AT LOW SPEEDS OR ON HILLS. *TR"~9,340 mi, complaint #1113073
  42. #42

    noise or vibration unspecified

    3 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "LOW GRINDING NOISE COMING FROM FRONT OF CAR AFTER TURNS, INCLINES, ACCELERATING AFTER A STOP. SOUNDS LIKE ALUMINUM CANS GRINDING. ALSO, LOSS OF POWER IN CAR ACCELERATION FOR BRIEF PERIODS WHEN DRIVING, ESPECIALLY WHEN ACCELERATING ON THE FREEWAY TO MERGE INT…"~528 mi, complaint #1017239
    • "VEHICLE HAS A CLUNKING NOISE FROM THE ENGINE AREA"~11,546 mi, complaint #1600635
  43. #43

    suspension struts shocks

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "NOT ONLY HAVE I BROUGHT MY CAR IN 4 TIMES FOR THE TRANSMISSION, NOW THE SUSPENSION IS STARTING TO SAG WHICH IS CAUSING THE TIRES TO RUB AND WEAR OUT AFTER A YEAR. I HAVE BEEN TOLD BY THE SERVICE DEPARTMENT THAT THIS IS IRREPARABLE."~45,000 mi, complaint #1602142
    • "SHUTTERING AT TAKE OFF, SLALLING WHEN IN MOTION HAS BEEN DOING THIS FOR SEVERAL WEEKS"~98,000 mi, complaint #1539523
  44. #44

    abs module

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ANTI-BRAKE SYSTEM WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ANTI-BRAKE SY…"~8,130 mi, complaint #1238715
    • "The contact owns a 2014 Ford Focus. The contact stated upon starting the vehicle, the message "hill assist not available" appeared on the instrument panel. There were several unknown warning lights along with the ABS warning light illuminated. The vehicle was…"~46,000 mi, complaint #1758687
  45. #45

    emissions aftertreatment

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "O2 SENSORS NOT SET TO READY. UNABLE TO PASS EMISSIONS AS A RESULT. TAKEN TO FORD TO FLASH ECM. DID NOT CORRECT ISSUE. HAVE READ ON OTHER FORUMS OF OTHER DRIVERS WITH THIS ISSUE AS WELL."complaint #1598598
    • "I know exactly what's wrong because it's a recall that's on certain Ford focuses of this year but apparently not mine for some reason even though I have the problem but it's the emissions control valve that's stuck open my car stalls out after I fuel. I'm havi…"complaint #1767376
  46. #46

    engine head gasket

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 35 MPH, THE "HIGH ENGINE TEMPERATURE STOP SAFELY" ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER, TURNED OFF THE ENGINE, AND CALLED THE DEALER. THE CONTACT RESTART…"~56,000 mi, complaint #1376421
    • "OUR WELL MAINTAINED 4 YEAR OLD FUSION WITH 1.6L ECOBOOST, STARTED MAKING NOISE, ENGINE COMPLETELY DIED WHILE DRIVING ON CITY STREET, SMOKE CAME POURING OUT. FORD DETERMINED CRACK IN ENGINE BY CYLINDER HEAD TO BE THE CAUSE. FORD INFORMED US OUR VEHICLE WAS NOT…"~80,000 mi, complaint #1525069
  47. #47

    hv battery and range

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO DOOR LATCH SAFETY RECALL. THE CONSUMER STATED THE HV BATTERY FAILED TO START THE CAR. THE SMALL BATTERY FAILED TO CONTROL THE LIGHTS, DOORS, AND WINDOWS. THE COSUMER BELIEVED THE VEHICLE WAS UNDER WARRANTY, BUT W…"complaint #1775703
    • "I purchased a new 2014 Ford Focus Electric (FFE) in 2014. I have learned since then that every FFE develops a high voltage battery, the battery that powers the electric motor, coolant leak at no more than 80,000 miles, rendering the car inoperable. Ford will…"complaint #1935262
  48. #48

    interior trim

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "OUR CAR FORD FOCUS 2014 PURCHASED IN TRACY FORD, CA GENERATES A HORRIBLE SMELL, LOCALIZED IN THE BACK SEAT REGION. WE'VE CLEANED AND SCRUBBED THIS AREA WITH SOAP TWICE, BUT THE SMELL DOES NOT GO AWAY. THE SMELL HAS BEEN THERE FOR MANY MONTHS NOW, STARTING A FE…"~3,000 mi, complaint #1222071
    • " MY CAR HAS GENERATED A HORRIBLE SMELL IN THE INTERIOR. IT STARTED OUT AS A FAINT SMELL. THEN AFTER A COUPLE WEEKS IT HAS GOTTEN SIGNIFICANTLY STRONGER. TOOK THE CAR TO THE DEALER AND THEY TOOK OUT THE ENTIRE INTERIOR AND CLEANED EVERYTHING. THE SMELL WAS…"~17,000 mi, complaint #1131229
  49. #49

    key fob and immobilizer

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE STOPPED AND ATTEMPTING TO ENTER THE VEHICLE, THE KEYFOB FAILED TO UNLOCK THE DOORS. THE CONTACT HAD TO MANUALLY UNLOCK THE DOORS USING THE KEYS. THE CONTACT ALSO WAS UNABLE TO START THE VEHI…"~78,713 mi, complaint #1651856
    • "THE BUTTONS ON MY KEY ALL WORK BUT WHEN I GO TO START MY CAR IT SAYS THERE IS NO KEY."~150,000 mi, complaint #1684851
  50. #50

    lighting exterior

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "MY PASSENGER SIDE HEADLIGHT KEEPS GOING OUT. EVEN AFTER REPLACING THE LIGHTS, THE LOW BEAM WILL NOT WORK. ALL THE FUSES HAVE BEEN CHECKED AND SEEM TO BE WORKING PROPERLY."complaint #1578371
    • "I WANT TO KNOW IF ANYTHING IS BEING DONE ABOUT THE PROLIFERATION OF HIGH INTENSITY HEADLAMPS BOTH AT THE OEM AND THE AFTERMARKET LEVEL. THESE HEADLAMPS ARE BLINDING EVEN ON THE LOW BEAM LEVEL. TYPICALLY IN RURAL AREAS I HAVE TO WEAR SUNGLASSES TO AVOID BECOM…"complaint #1622902
  51. #51

    seatbelt and pretensioner

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO BUCKLE THE PASSENGER SIDE SEAT BELT, THE SEAT BELT WOULD NOT RETRACT AND LOCK INTO A SECURED POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPR…"~12,000 mi, complaint #1336622
  52. #52

    software or update

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "AFTER PURCHASING THIS CAR BRAND NEW FROM A FORD DEALER IN DAYTON, OH IN DECEMBER 2013, I HAVE EXPERIENCED A VIOLENT SHUDDER OF THE CAR WHEN INITIALLY ACCELERATING FROM A STOPPED POSITION. I WENT BACK TO THE DEALERSHIP AFTER 1,500 AND WAS TOLD THAT THIS IS NOR…"~1,500 mi, complaint #1584856
    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STOP SAFELY NOW WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA C…"~60,000 mi, complaint #1649369
  53. #53

    starter

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE PUSH START/STOP BUTTON WILL NOT STOP THE ENGINE SOMETIMES! I HAVE NOT HAD ANY PROBLEMS STARTING THE CAR USING THE SAME BUTTON. THE VEHICLE WAS STATIONARY AND IN PARK."~99,007 mi, complaint #1699985
  54. #54

    wheel bearing

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered with an abnormal sound coming from the rear passenger's side wheel. The check engine warning light was illuminated. The vehicle was taken t…"~98,000 mi, complaint #1941981
  55. #55

    backup camera

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2014 Ford Focus. The contact stated that while reversing, the back over prevention camera was inoperable. The contact stated that the “Camera Unavailable” message was displayed. The vehicle was not diagnosed or repaired by an independent mec…"~109,688 mi, complaint #1917887
  56. #56

    brake booster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "IF I AM STOPPED AT A LIGHT OR STOP SIGN ON AN INCLINE, AND I TAKE MY FOOT OFF THE BREAK, THE CAR WILL ROLL BACK UNTIL I AM ON LEVEL GROUND; ALL WHILE THE CAR IS IN DRIVE. I HAVE TAKEN IT TO THE DEALER TWICE AND EACH TIME THEY SAY THAT IT IS JUST THE WAY THIS M…"~48,000 mi, complaint #1384289
  57. #57

    corrosion and rust

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "A majority of the lug nuts on my wheels had to be replaced because of the severe corrosion to them due to the crappy aluminum caps on the original vehicles. Three of them had already fallen off within the past 6 months. Mechanic said I would not have been ab…"complaint #1778405
  58. #58

    cruise control conventional

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNED A 2014 FORD FOCUS. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE STEERING WHEEL VIBRATED WHEN THE CRUISE CONTROL WAS DEACTIVATED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. THERE WERE NO WARNING IN…"~55,000 mi, complaint #1324872
  59. #59

    heater core and blower

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ON 10/25/18. CAR AT DALE IN NEUTRAL. HEAT ON SETTING SPEED 2. SECOND SETTING FLOOR DASH COMBO. THE VENTS ON DASH WERE HOT ENOUGH TO CAUSE BURNS TO HANDS IF TOUCHED. GAUGE FOR ENGINE TEMP SHOWED MID RANGE. CHECK OF ANTIFREEZE SHOWED ADIQUITE LEVEL. WHEN C…"~67,306 mi, complaint #1510244
  60. #60

    instrument cluster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 20-30 MPH, THE INSTRUMENT CLUSTER GAUGES FLUCTUATED AND THE VEHICLE LUNGED FORWARD. THE CONTACT STATED THAT THE HILL ASSIST AND ABS WARNING INDICATORS ILLUMINATED AND THE INSTRUMENT CLUSTER BECAME INOPERABL…"~52,154 mi, complaint #1583535
  61. #61

    parking brake

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "PLACED CAR IN PARK EXITED CAR AT WHICH TIME THE CAR BEGAN TO MOVE IN THE REVERSE CATCHING MY LEG IN THE DOOR UPON MY EXIT CAR STARTED TO MOVE AT WHICH TIME I WAS DRAGGED UNDER THE CAR. MY LEFT LEG & KNEE STOPPED THE CAR FROM CONTINUING TO MOVE WHICH TRAPPED ME…"~52,000 mi, complaint #1446621
  62. #62

    sunroof

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "SEVERAL TIMES THE SUN ROOF INTERMITTENTLY DOES NOT CLOSE. ONCE IT'S OPEN, IT WILL EITHER NOT STAY OPEN OR WILL NOT CLOSE AT ALL. IT REPEATEDLY OPENS AND CLOSES OVER AND OVER AND STOPS WHEN THE SUN ROOF IS OPEN. SOMETIMES AFTER 10 OR TWENTY TIMES IT STOPS AT OP…"~5,000 mi, complaint #1184422
  63. #63

    tpms

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "LOW TIRE PRESSURE LIGHT APPEARS EVERY TWO TO THREE WEEKS. AT LEAST ONE TIRE NEEDS TO BE INFLATED, SOMETIMES MORE THAN ONE TIRE NEEDS TO BE INFLATED. THE FORD DEALER INFLATES THEM USUALLY. TIRE PRO HAS ALSO INFLATED TIRES. FORD DOESN'T TELL ME WHAT PROBLEM IS,…"~16,514 mi, complaint #1357613
  64. #64

    transfer case awd

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "DPS6 POWERSHIFT. I WAS AT A VERY BUSY BIG INTERSECTION..RIGHT IN THE MIDDLE OF IT THE CAR SLIPS/JERKS LIKE IT PUT ITSELF IN NEUTRAL AND WOULD NOT ACCELERATE AT ALL..A TRANSFER TRUCK WAS COMING AND BARELY GOT STOPPED ALMOST T BONED ME ON DRIVERSIDE WITH MY SON…"~149,500 mi, complaint #1588034

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 14V495000, 14V514000, 14V525000, 15V005000, 15V813000, 16V643000, 16V698000, 18V735000, 19V515000, 20V331000, 26V011000, 26V369000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for FORD FOCUS directly.