2013 FORD FOCUS

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    transmission automatic

    16 stranded, 513 unsafe, 1 broken, 3 annoyance

    533
    incidents
    Typical range: 10,000–75,000 mi

    Median 38,500 mi, based on 630 reports (20% had no usable mileage)

    • "THE CARS TRANSMISSION STUTTERS, SHAKES, AND HESITATE BETWEEN 1 AND 2 GEAR CAUSING LOSS OF POWER , GRINDING NOISE FROM TRANSMISSION, THE CAR ALSO WILL ROLL BACK WHEN ON ANY TYPE OF HILL. *TR"~500 mi, complaint #1067386
    • "AS WITH OVER 100 OTHER COMPLAINTS, THE TRANSMISSION IS VERY UNSTABLE. HESITATION AND ALMOST DYING AT A STOP OR IN SLOW BUMPER TO BUMPER TRAFFIC IS A SAFETY HAZARD. ATTEMPTING TO MERGE ON HIGHWAYS AND ATTAIN HIGHER SPEEDS FROM A STOP OR SLOW (10-20 MPH). GRINDI…"~13,667 mi, complaint #1030234
    • "EVERY SINGLE TIME I DRIVE IN THE CITY AND TAKE OFF THE TRANSMISSION SHUTTERS AND SKIPS. IT SOUNDS LIKE A DUMP TRUCK TAKING OFF. IT FEELS VERY UNSAFE AND LIKES TO DO THINGS ON ITS OWN. A CAR SHOULD NOT HAVE THESE TYPES OF ISSUES AT THAT LOW OF MILES. I HAVE TO…"~39,700 mi, complaint #1148739
    • "THE TRANSMISSION HAS BEEN GIVING US PROBLEMS SINCE WE GOT THE VEHICLE. RIGHT NOW, IT IS AGAIN IN THE SHOP. IT IS REPAIRED AND THEN THERE IS ANOTHER PROBLEM WITH THE SAME SYSTEM. WHEN WE TAKE IT INTO THE SHOP, NUMEROUS PROBLEMS SHOW UP. WE HAVE HAD THE VEHI…"~75,000 mi, complaint #1569685
    • "The contact owns a 2013 Ford Focus. The contact stated while driving at an unknown speed, the RPM revved 6,000 RPM and the check engine warning light illuminated. The contact stated he was unable to shift out of first and second gear however, the transmission…"~184,000 mi, complaint #1838817
  2. #2

    transmission manual clutch

    8 stranded, 202 unsafe, 1 broken

    211
    incidents
    Typical range: 17,000–80,000 mi

    Median 48,500 mi, based on 236 reports (24% had no usable mileage)

    • "THIS VEHICLE HAS HAD PROBLEMS SINCE THE DAY WE BOUGHT IT .THE TRANSMISSION HAS A MIND OF ITS OWN. IT JERKS ,SHUDDERS AND SLIPS IN AND OUT OF GEAR AT RANDOM . WE HAVE HAD 4 CLUTCHES ,A TCM, 2 PURGE VALE REPLACEMENTS AND COUNTLESS SOFTWARE UPDATES. IT HAS COMPLE…"~500 mi, complaint #1588666
    • "I HAVE OWNED THIS FORD FOCUS TITANIUM FOR 11 MONTHS NOW. I NOTICED THAT THE CAR WOULD SHUDDER WHILE DRIVING AT LOWER SPEEDS AND JUST TAKING OFF FROM A STOP POSITION. SOMETIMES, THE CAR WOULD FEEL LIKE IT WAS GOING TO STALL. THERE IS ALSO GRINDING FROM THE F…"~17,000 mi, complaint #1024639
    • "WHEN TRYING TO ACCELERATE FROM A STOP, THERE IS A MAJOR HESITATION/LAG. EXPERIENCE SHUTTERING WHEN ACCELERATING FROM A STOP. ENGINE REVS, BUT TRANSMISSION WILL NOT ENGAGE. STALLED IN MIDDLE OF AN INTERSECTION WHEN TCM FAILED. MULTIPLE OCCASIONS. ALL PAPER WORK…"~44,615 mi, complaint #1584975
    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT IDLED, BUT DID NOT ENGAGE IN ANY GEAR. THE VEHICLE…"~79,000 mi, complaint #1588504
    • "The contact owns a 2013 Ford Focus. The contact stated that while driving 70 MPH, the transmission unexpectedly shifted into neutral(N), and the message “Transmission Overheated - Pull Over for 5 Minutes” was displayed. The contact coasted to the side of the r…"~169,000 mi, complaint #2100264
  3. #3

    engine stall or no start

    29 stranded, 137 unsafe

    166
    incidents
    Typical range: 20,000–101,000 mi

    Median 59,500 mi, based on 287 reports (17% had no usable mileage)

    • "STOP SAFELY NOW (SSN) CAME ON WHILE I WAS DRIVING 45 MPH. THIS CAUSED POWER TO BE CUT AND WOULD NOT ALLOW ANY FURTHER DRIVING OF THE CAR, WHICH ONLY ALLOWED FOR COASTING TO A STOP WHILE IN TRAFFIC. *TR"~785 mi, complaint #1004515
    • "I WAS ON MY WAY TO WORK ON 12/23/2013 AND ON THE DASHBOARD OF MY CAR SAID ENGINE FAULT CHECK SYSTEM NOW LIGHT CAME ON AND THE CAR IMMEDIATELY SHUT DOWN ON ME ON THE EXPRESSWAY I TRIED SEVERAL TIMES CRANKING MY CAR BUT IT WOULDN'T START SO I CALL IDOT TO HE…"~12,377 mi, complaint #1029177
    • "DRIVING ON THE INTERSTATE AND RPM'S SHOT UP TO 5 AND I HAD NO POWER AND WHEN I STOP AND THEN TRY TO TAKE OFF THE CAR JERKS AND THERES NO POWER, CAR ALSO SHUTS OFF UNEXPECTEDLY WHICH IS A MAJOR SAFETY CONCERN BECAUSE CAR IS ON INTERSTATE DAILY. CHECK ENGINE LIG…"~57,400 mi, complaint #1584154
    • "WHILE WAITING IN TRAFFIC ON A HILL OR ACCELERATING UPHILL THE CHECK ENGINE LIGHT RANDOMLY TURNS ON AND THE VEHICLE IMMEDIATELY SHUTS OFF. THIS HAS LEFT ME ROLLING TO A STOP ON THE FREEWAY AND EVEN ROLLING BACKWARDS DOWNHILL UNABLE TO TURN THE CAR BACK ON. TODA…"~100,000 mi, complaint #1543064
    • "I HAVE HAD NOTHING BUT ISSUES WITH THIS CAR SINCE I GOT IT 5 YEARS AGO. I WAS LEAVING TO TAKE MY SON TO A DR APPOINTMENT. I GOT ABOUT A MILE DOWN THE ROAD AND THE SERVICE ENGINE NOW POPS UP. A LOUD POP SOUND CAME THRU MY SPEAKERS AND THE RADIO STOPPED WORKING.…"~247,000 mi, complaint #1723351
  4. #4

    steering electric assist

    1 stranded, 145 unsafe

    146
    incidents
    Typical range: 50,000–92,500 mi

    Median 69,000 mi, based on 175 reports (14% had no usable mileage)

    • "STEERING INTERMITTENTLY GETS 'STICKY' IN CENTER POSITION AT FREEWAY SPEEDS. THE VEHICLE TRACKS REASONABLY WELL BUT AS IT DRIFTS SLIGHTLY IN THE LANE IT IS NORMAL TO MAKE SMALL CORRECTIONS. IN EVERY VEHICLE I HAVE EVER OWNED BEFORE THIS REQUIRES NO EFFORT OR…"~500 mi, complaint #1004431
    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE STEERING WHEEL SEIZED AND THE STEERING ASSIST FAULT INDICATOR ILLUMINATED. THE FAILURE RECURRED. THE CONTACT CALLED BRANDON FORD AT [REDACTED PHONE] (LOCATED AT [REDACTED ADDRESS], TAMPA…"~50,000 mi, complaint #1570714
    • "DRIVING FROM HOME, MADE TWO TURNS WITH THE STEERING SOMEWHAT "GRABBING" BOTH TIMES, BUT AFTER GETTING TO MAINTAIN SPEED AT ABOUT 50 MPH IT SEEMS TO BE FINE, UNTIL I WENT TO MAKE A SMALL ADJUSTMENT IN DIRECTION, STARTED GETTING A STEERING FAILURE AND THE STEERI…"~69,165 mi, complaint #1174262
    • "BACKING OUT OF THE DRIVEWAY, MY STEERING LOCKED AND "STEERING ASSIST FAILURE. SERVICE NEEDED" APPEARED THEN DISAPPEARED. I ALMOST HIT A TREE BEHIND ME. WHEN I GOT THE CAR TO THE SHOP I WAS TOLD THAT THE ENTIRE POWER STEERING COMPOUND GEAR ASSEMBLY UNIT HAD TO…"~96,000 mi, complaint #1474578
    • "I WAS DRIVING AND OUT OF NO WHERE THE INFORMATION LIGHT CAME ON NOTIFY ME THAT THE STEERING ASSIST FAULT LIGHT AND THE STEERING WHEEL WOULDN'T TURN"~700,334 mi, complaint #1229285
  5. #5

    door latch and hinge

    82 unsafe, 2 annoyance

    84
    incidents
    Typical range: 43,500–77,000 mi

    Median 53,500 mi, based on 85 reports (21% had no usable mileage)

    • "THIS IS A COPY OF COMPLAINT SENT TO FORD... "THE HOOD ON MY ONE MONTH OLD FOCUS HAS POPPED FOUR (4) TIMES. TODAY I BROUGHT IT IN TO MY DEALER (RT 23 AUTO MALL, BUTLER, NJ) AND WAS TOLD THERE WAS NOTHING WRONG WITH THE CAR. IT "MAY" BE MY FOOT ACTIVATING THE…"~1,000 mi, complaint #959969
    • "WHEN CLOSING FRONT PASSENGER DOOR CLOSES, DOOR LATCH WILL NOT KEEP DOOR SECURELY CLOSED. DOOR WILL OPEN ON THE SLIGHTEST PUSH AND WILL OPEN WHEN TURNING VEHICLE. IF PASSENGER IS NOT WEARING SEAT BELT OR IF SEAT BELT IS NOT FULLY PENSIONED, A PASSENGER MAY FALL…"~44,235 mi, complaint #1191788
    • "PASSENGER REAR DOOR UNLATCHED DURING DRIVING IN A COMMERCIAL PARKING LOT. WOULD NOT LATCH BACK UNTIL REPAIRED BY DEALERSHIP. *TR"~51,995 mi, complaint #1328466
    • "WHILE DRIVING AND MAKING A LEFT TURN THE DRIVERS DOOR OPENED. MY SON TRIED TO RE-SHUT THE DOOR AND IT WOULD NOT SECURE."~73,900 mi, complaint #1294947
    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT AFTER HIS WIFE ENTERED THE VEHICLE, SHE BECAME AWARE THAT THE DRIVER'S SIDE FRONT DOOR FAILED TO LATCH SECURELY WHEN THE DOOR WAS CLOSED. THE CONTACT USED A STRAP TO TIE THE PASSENGER'S AND DRIVER…"~144,188 mi, complaint #1665117
  6. #6

    acceleration loss or hesitation

    66 unsafe

    66
    incidents
    Typical range: 13,500–62,000 mi

    Median 30,000 mi, based on 78 reports (32% had no usable mileage)

    • "WHILE SLOWING DOWN ON A TURN, THE CAR LOOSES POWER, AS IF ITS GOING TO STALL, THEN RECOVERS WHEN ACCELERATING, THIS HAS HAPPENED ON NUMEROUS OCCASIONS, MUCH MORE TRICKY ON ICY AND WINTRY DAYS, ACCELERATING IN A CURVE TO KEEP THE CAR FROM STALLING. THE SECOND P…"~600 mi, complaint #1071088
    • "WHEN VEHICLE IS STOPPED AND AT IDLE SUCH AS AT A RED LIGHT, THE ENGINE SHAKES AND WHEN THE ACCELERATOR PEDAL IS DEPRESSED THE CAR HESITATES AND DOES NOT WANT TO MOVE AND FEELS LIKE THE VEHICLE WILL STALL. ONCE SPEED IS UP TO ABOUT 10-15MPH ACCELERATION IS FINE…"~15,000 mi, complaint #1139869
    • "MY WIFE PULLED OUT TO MAKE A RIGHT TURN AND THE CAR BOGGED DOWN,STUTTERED, HESITATED. LONG ENOUGH THAT SHE WAS SCARRED BY THE APPROACHING TRAFFIC. THIS HAS HAPPENED SEVERAL TIMES. THE STUTTERING, BOGGING DOWN OCCURS ALL THE TIME! WE HAVE HAD THE CAR INTO KENDA…"~33,000 mi, complaint #1115243
    • "WHEN I ACCELERATE FROM A STOP THE CAR SHUTTERS/JERKS. FEELS LIKE STRONG TUMBLE STRIPS. ALSO ALMOST LIKE WHEELS ARE LOCKING AND TRYING TO GRIP. I HAVE BEEN SCARED AT I INTERSECTIONS AS WITH HESITATION THE CAR DOESN'T HAVE MUCH POWER. ONCE IT SHIFTS (I HAVE A…"~60,000 mi, complaint #1595208
    • "TL* THE CONTACT OWNS 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE HER MOTHER WAS DRIVING 40 MPH, THE VEHICLE SHUDDERED AND LOSS MOTIVE POWER. THE VEHICLE INDEPENDENTLY DECELERATED. THE DRIVER CONTINUED DRIVING TO THE RESIDENCE WITH THE VEHICLE CONTINUING TO…"~220,000 mi, complaint #1747102
  7. #7

    fuel tank and lines

    8 stranded, 54 unsafe, 2 annoyance

    64
    incidents
    Typical range: 65,500–110,000 mi

    Median 86,500 mi, based on 96 reports (15% had no usable mileage)

    • "FILLING UP WITH GAS THE GAS PUMP TURNS OFF AFTER ABOUT EVERY 1/2 GALLON. SOMETHING TO DO WITH THE VENTING OF THE GAS TANK."~1,000 mi, complaint #1345960
    • "The contact owns a 2013 Ford Focus. The contact stated that she was unable to add more than 3 gallons of fuel to the vehicle. The contact also stated that the vehicle was taken to the dealer where they stated that the vapor canister needed replacement. The con…"~65,000 mi, complaint #1780166
    • "MY WIFE RAN OUT OF GAS ON THE HIGHWAY, AT HIGHWAY SPEED, WHEN THE GAUGE SAID SHE HAD MANY MORE MILES TO GO UNTIL EMPTY. SHE DID NOT EXPECT TO RUN OUT OF FUEL AND DOING SO CAUSED A GREAT RISK OF PERSON AL INJURY AND EVEN GREATER INCONVENIENCE. THE DEALER MAY WA…"~80,000 mi, complaint #1508579
    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE FUEL TANK WAS FAULTY AND THE VEHICLE STALLED. AFTER REFUELING THE VEHICLE, THE FUEL GAUGE INDICATED THE FUEL TANK WAS EMPTY. THE CHECK ENGINE INDICATOR WAS ALSO ILLUMINATED. THE VEHICLE WAS TA…"~104,900 mi, complaint #1545863
    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO BOWEN SCARFF FORD-LINCOLN (LOCATED AT [RE…"~175,000 mi, complaint #1591953
  8. #8

    wiring harness

    4 stranded, 44 unsafe, 2 annoyance

    50
    incidents
    Typical range: 50,000–116,000 mi

    Median 66,500 mi, based on 84 reports (14% had no usable mileage)

    • "WHEN DRIVING ON RESIDENTIAL ROADS, I OFTEN FEEL MY 2013 FORD FOCUS STALL OR JERK. OFTEN TIMES THERE ARE GLITCHES IN THE ELECTRICAL WIRING OF LOCKS AND ALSO IN THE RADIO. THE DOOR WILL STAY LOCKED AFTER HITTING THE UNLOCK BUTTON ON THE INSIDE MULTIPLE TIMES. TH…"~6,000 mi, complaint #1014349
    • ""TAKATA RECALL": ABOUT ONE MONTH AGO THE HORN STARTED WORKING INTERMITTENTLY BEFORE CEASING TO WORK AT ALL. IT WILL NOT WORK WHERE THE CAR IS PARKED OR IN DRIVE. I BOUGHT THE CAR LESS THAN A YEAR AGO. IN GENERAL IT HAS HAD OTHER ISSUES WITH THE ELECTRONICS IN…"~53,000 mi, complaint #1367839
    • "ABOUT 1 AM THIS MORNING I LEFT WORK AND STARTED DOWN THE HIGHWAY WITH THE GAS GAUGE READING 44 MILES TO EMPTY. SINCE IT WAS RATHER LATE I DECIDED TO GO HOME AND JUST GET GAS IN THE MORNING BUT ABOUT HALFWAY HOME IT IT DROPPED ALL THE WAY FROM 44 DOWN TO 17 AND…"~69,707 mi, complaint #1357205
    • "WHEN THE CAR IS IN PARK OR I?M DRIVING ON THE ROAD. THE RADIO WILL ABRUPTLY GO OUT, WITH A LOUD NOISE. THEN IT?S SILENT, AND ABRUPTLY YOU HEAR POPPING AND LOUD STATIC NOISES. IT IS A ROAD HAZARD, BECAUSE THIS LOUD STATIC NOISE COMES AND GOES; AND WHEN IT HAPPE…"~115,000 mi, complaint #1661501
    • "MY RADIO HAS VERY HIGH STATIC AND I CANNOT USE MY PHONE SYSTEM. MY FUEL GAUGE IS NOT READING PROPERLY. MY CAR JUST SHUTS OFF WHILE I AM DRIVING IT. WHEN I PULL OFF THE ENGINE STALLS. THESE ISSUES HAVE BEEN ON GOING EVERY SINCE I OWNED THE CAR. IT IS A CO…"~189,000 mi, complaint #1644091
  9. #9

    control module

    2 stranded, 41 unsafe, 1 annoyance

    44
    incidents
    Typical range: 48,000–102,000 mi

    Median 69,000 mi, based on 42 reports (40% had no usable mileage)

    • "WHILE DRIVING RESIDENTIAL STREETS AT APPROXIMATELY 25MPH, THE CAR SOUNDED AN UNFAMILIAR WARNING TONE ALONG WITH THE MESSAGE "STOP SAFELY NOW" - AT WHICH POINT, I COASTED THE CAR TO A STOP (UNFORTUNATELY THIS HAPPENED TO BE IN THE MIDDLE OF AN INTERSECTION).…"~2,740 mi, complaint #996109
    • "TAILGATE HATCH HAS OPENED WHILE VEHICLE WAS IN MOTION, INTERMITTENT PROBLEM. RECEIVED SAFETY RECALL NOTICE FROM FORD FOR 16C13 TAILGATE RELEASE SOFTWARE UPDATE TO BOBY CONTROL MODULE, MADE APPT AND TOOK CAR IN ON OCT. 4, 2017 TO FREMONT FORD FOR THIS SAFETY RE…"~48,129 mi, complaint #1427152
    • "HAVE HAD ISSUES WITH TRANSMISSION CONTROL MODULE UNIT. ISSUES WITH TRANSMISSION SHUDDERING, TRANSMISSION SLIPPING OUT OF GEAR AND NOT APPLYING POWER WHILE IN INTERSECTIONS, ISSUES WITH THE CAR CREEPING FORWARD. HAVE HAD ISSUES FIXED MULTIPLE TIMES ONLY FOR…"~58,684 mi, complaint #1589359
    • "2013 FOCUS HATCH WITH MANUAL TRANSMISSION. BOUGHT THE VEHICLE WITH 69K MILES, CURRENTLY HAS JUST OVER 100K. GREAT VEHICLE, VERY HAPPY WITH IT FOR THE MOST PART. HAVEN'T HAD ANY ISSUES SINCE PURCHASE. FORD RECALL NUMBER 16C13 FOR THE REPROGRAMMING OF THE BOD…"~100,886 mi, complaint #1637949
    • "I NEED THE CONTROL MODULE FOR THE TRANSMISSION SYSTEM AND THE PART IS ONLY AVAILABLE AT THE FORD DEALERSHIP. I WAS UNABLE TO GET THE PART BECAUSE THEY HAVE 20,000 ON BACK ORDER BECAUSE THIS HAS BEEN A COMMON ISSUE. THIS PART CAUSES MY TRANSMISSION TO GO HAYWIR…"~174,000 mi, complaint #1746332
  10. #10

    steering rack mechanical

    44 unsafe

    44
    incidents
    Typical range: 54,000–95,000 mi

    Median 76,000 mi, based on 48 reports (21% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE FRONT TIE ROD FAILED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO A PARKED VEHICLE AND THE FRONT PASSENGER'S FRONT WHEEL SEPARATED FROM…"~1,200 mi, complaint #1004022
    • "STEERING RACK AND PINION CONTROL MODULE IS PRONE TO FAILING AND WHEN THIS DOES FAIL THE CAR CANNOT TURN AND THIS IS A HUGE HAZARD TO THE DRIVER AND EVERYONE ON THE ROAD."~54,322 mi, complaint #1366341
    • "POWER STEERING RACK BEGAN TO FAIL, TOOK INTO SHOP AND AS THEY REMOVED IT TO REPLACE IT IT FELL APART. I WAS ADVISED BY THE SHOP THAT SHOULD THIS HAD FAILED ON THE FREEWAY I COULD HAVE DIED DUE TO HAVING ZERO STEERING ABILITY."~71,836 mi, complaint #1476390
    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE STEERING WHEEL PULLED TO THE LEFT AND RIGHT FAILING TO STAY STRAIGHT. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO KOONS FALLS CHURCH FOR…"~94,000 mi, complaint #1649943
    • "UPON BACKING OUT OF MY DRIVEWAY, I ATTEMPTED TO TURN MY STEERING WHEEL TO DIRECT MY VEHICLE IN THE DIRECTION OF TRAFFIC. THE STEERING WHEEL WOULD NOT EASILY TURN, AND A GRINDING NOISE COULD BE HEARD INSIDE AND OUTSIDE OF THE VEHICLE. AS I PULLED FORWARD THE S…"~169,000 mi, complaint #1425852
  11. #11

    transmission cvt

    1 stranded, 40 unsafe

    41
    incidents
    Typical range: 2,000–49,000 mi

    Median 10,000 mi, based on 45 reports (12% had no usable mileage)

    • "MAY 1ST: SIGNIFICANT VIBRATION, VEHICLE SHUTTERS WHEN SHIFTING 4TH: NO CHANGES IN PERFORMANCE. SHUTTER AND VIBRATION CONTINUES; NO WORK PERFORMED. ADVISED ALL OF THIS IS A ?NORMAL CHARACTERISTIC? OF A DUAL CLUTCH TRANSMISSION. 10TH: SIGNIFICANT SHAKING AT I…"~536 mi, complaint #999909
    • "VEHICLE GRINDS GEARS FREQUENTLY. FROM 1ST TO 2ND GEAR VEHICLE WILL SHAKE, LOOSE POWER AND ALMOST STALL BEFORE ENGINE REGAINS POWER AND SHIFTS TO GO FORWARD. TAKEN TO FORD 4 TIMES. THEY SAY IT IS NORMAL AND JUST NEEDS TO BE BROKEN IN. AT ONE VISIT, THEY GAV…"~3,296 mi, complaint #1007127
    • "CVT AUTOMATIC TRANSMISSION SHUTTERS, KNOCKS, DELAYS THEN ACCELERATES. DIFFICULT TO PREDICT WHEN. SOMETIMES OK OTHER TIMES IT HESITATES UPON ACCELERATION. WHILE TURNING LEFT WAS ALMOST HIT BY ONCOMING TRAFFIC DUE TO THE UNPREDICTABLE SHUTTER AND DELAY. FORD…"~20,095 mi, complaint #1093565
    • "THE DPS6 POWERSHIFT TRANSMISSION USED IN THE 2013 FORD FOCUS HAS WELL KNOWN PROBLEMS WITH SHUDDERING AND JERKING WHILE ACCELERATING IN LOW GEARS. DURING RAIN WHEN THE STREETS ARE WET IT JERKS ENOUGH TO CAUSE THE CAR TO LOSE TRACTION MAKING IT IMPOSSIBLE TO SA…"~62,900 mi, complaint #1746412
    • "THE DPS6 DUAL CLUTCH AUTOMATIC TRANSMISSION IN THIS CAR OCCASIONALLY EXHIBITS SYMPTOMS SUCH AS SLIPPING INTO NEUTRAL WHILE DRIVING AT SPEED, SUDDEN ACCELERATION OR 'GRABBING' WHILE DECELERATING AND WHEN AT A STOP, AND VIBRATION/SHUDDERING WHEN ACCELERATING FRO…"~125,000 mi, complaint #1585382
  12. #12

    power steering hydraulic

    31 unsafe

    31
    incidents
    Typical range: 74,000–107,000 mi

    Median 91,500 mi, based on 30 reports (19% had no usable mileage)

    • "MY SON WAS DRIVING OUR 2013 FORD FOCUS ON A CITY STREET AND THE POWER STEERING WENT OUT. THANK GOODNESS HE OR NO ONE ELSE WAS NOT INJURED AND WAS ABLE TO MANEUVER THE CAR HOME. TURNS OUT THE POWER STEERING MODULE WENT OUT. THIS SEEMS TO BE AN OCCURRING PROB…"~16,112 mi, complaint #1429847
    • "POWER STEERING WILL NOT WORK. BEGAN HAVING ISSUES SEVERAL MONTHS AGO BUT RE-CRANKING WOULD FIX ISSUE. NOW POWER STEERING IS COMPLETELY OUT. WHAT A DRIVING HAZARD THIS IS AND IT'S OBVIOUS A BIG ISSUE IN THIS MAKE AND MODEL. WHY NO RECALL? THIS IS A 2013 FORD FO…"~70,000 mi, complaint #1692717
    • "POWER STEERING WILL GO OUT. HAVE TO TURN CAR OFF AND ON TO CORRECT THE PROBLEM. THIS OFTEN HAPPENS WHILE DRIVING. THE WINDSHIELD WIPERS WILL TURN ON WITHOUT THE SWITCH BEING TURNED ON. THEY WILL STILL RUN EVEN WHEN THE CAR IS TURNED OFF AND THE KEY IS OUT…"~90,000 mi, complaint #1359478
    • "MY POWER STEERING WONT WORK AT ALL. I JUST BARELY GOT THE CAR AND HAD IT FOR 3 WEEKS AND THIS HAPPENED. I WAS LITERALLY DRIVING WHEN THIS HAPPENED AND NOW FORD WANTS TO CHARGE ME $2200 THAT I CANNOT AFFORD RIGHT NOW."~102,000 mi, complaint #1707232
    • "MY 2013 FORD FOCUS HATCHBACK POWER STEERING STOP WORKING! THIS IS NOT GOOD BECAUSE NOW I HAVE NO CHOICE BUT TO HIT SOMETHING BECAUSE I CAN NO LONGER MANEUVER AROUND IT. THE CAR IS HARD TO STEER AND SHOULD NOT HAPPEN ON ANY VEHICLE! LUCKILY THIS HAPPENED HOURS…"~179,200 mi, complaint #1567495
  13. #13

    other

    1 stranded, 11 unsafe, 18 annoyance

    30
    incidents

    Commonly reported, insufficient mileage data - n=24, median 73,500 mi, no reliable range below 25 reports.

    • "I HAVE RECEIVED A RECALL (CUSTOMER SATISFACTION PROGRAM 14M01), YET WHEN I CALL MY DEALERSHIP'S (BLUE BONNET FORD IN NEW BRAUNFELS, TEXAS) SERVICE DEPARTMENT, THEY SAY, OH A CUSTOMER SAT--WELL, YOU HAVE TO TALK TO THIS LINE AND THEY TRANSFER ME TO AN UNATTENDE…"~25,000 mi, complaint #1128095
    • "[XXX] ; MY NEWLY PURCHASED USED 2013 FORD FOCUS SE. HAD A SERIES OF THINGS GONE WRONG WITH IT. AND I KNOW IT FALLS UNDER THE STATE "LEMON LAW." ALTHOUGH I HAVE PURCHASED THE EXTENDED WARRANTY. I HAVE SEEM TO FIND MYSELF STRANDED WITH NO VEHICLE TO DRIVE TO WOR…"~61,575 mi, complaint #1190561
    • "TL* THE CONTACT LEASES A 2013 FORD FOCUS. WHILE DRIVING 25 MPH, THE HATCHBACK INDEPENDENTLY OPENED AND THE TRUNK AJAR WARNING INDICATOR ILLUMINATED. ADDITIONALLY, WHILE DRIVING, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND WAS AB…"~78,000 mi, complaint #1574296
    • "FORD DEALER IN MELBOURNE, FLORIDA REFUSES TO PERFORM RECALL WORK. TOOK THE CAR IN--IT FAILED INSPECTION. THE MANAGER REFUSED TO ORDER PARTS OR WORK ON THE VEHICLE AND TOLD ME THE MECHANIC WAS ON VACATION. I WENT BACK AGAIN TO HAVE THE OTHER RECALL ITEMS WORKED…"~87,000 mi, complaint #1547963
    • "The contact owned a 2013 Ford Focus. The contact stated that she left her dog in the vehicle with the engine off and the windows partially open, as she entered her workplace. Approximately 30 minutes later, she was alerted that there was a vehicle on fire. Sh…"~133,000 mi, complaint #1871701
  14. #14

    infotainment head unit

    13 unsafe, 10 annoyance

    23
    incidents

    Commonly reported, insufficient mileage data - n=19, median 73,000 mi, no reliable range below 25 reports.

    • "AT 38,500 MILES RADIO WOULD RANDOMLY MAKE LOUD POPPING AND STATIC NOISES NOW A FEW MONTHS LATER THE RADIO QUIT ALL TOGETHER. FUSES ARE GOOD"~39,000 mi, complaint #1482144
    • "RADIO SHORT -- THE RADIO HAS STOPPED WORKING AND MAKES A VERY LOUD POPPING SOUND. IT BEGAN AS ONE LOUD POP. IF YOU RESTARTED THE CAR THE RADIO WOULD WORK. NOW, EVEN WITH THE RADIO OFF, THE SPEAKERS WILL MAKE AN EXTREMELY LOUD POPPING SOUND. IT HAPPENS RA…"~60,000 mi, complaint #1350974
    • "THE RADIO/ENTERTAINMENT SYSTEM OF CAR HAS STOPPED FUNCTIONING. APPROX. 4 MONTHS AGO, RADIO/ENTERTAINMENT SYSTEM WOULD INTERMITTENTLY SHUT DOWN WHILE DRIVING. PRIOR TO THE SHUTDOWN, A VERY LOUD CRACKING NOISE WOULD WAS HEARD THROUGH SPEAKERS. ONLY AFTER TURNING…"~80,000 mi, complaint #1513103
    • "LOUD CRACKLING/POPPING/STATIC SOUND COMES FROM RADIO AT RANDOM INTERVALS, RADIO THEN STOPS PRODUCING SOUND, HAVE TO TURN THE CAR OFF, OPEN & SHUT DOOR, THEN TURN CAR BACK ON THEN RADIO STARTS WORKING AGAIN. SAFETY CONCERN IS THE LOUDNESS OF THE SOUND COMING A…"~90,563 mi, complaint #1428223
    • "MY RADIO IN MY CAR DOES NOT WORK BUT BEFORE THAT IT STARTED POPPING AND CRACKLING REALLY LOUD WITH THE IGNITION ON OR OFF MOVING DOWN THE ROAD OR STOPPED. WHENEVER IT WANTED TO IT DID IT. IT WAS SO LOUD IT WOULD SCARED ME TO THE POINT I WOULD JUMP AND ALMOST…"~180,000 mi, complaint #1666253
  15. #15

    evap system

    16 unsafe, 3 annoyance

    19
    incidents

    Commonly reported, insufficient mileage data - n=18, median 73,000 mi, no reliable range below 25 reports.

    • "LUCKILY NO ONE WAS INJURED - AS I WAS DRIVING THE HIGHWAY TO GO HOME, THE CARS MOTOR SUDDENLY SHUT OFF, AFTER BARELY MAKING IT TO THE SHOULDER (INCHES FROM TRAFFIC) I LOOKED AT THE ESTIMATED MILES TO EMPTY, WHICH STATED 17 MILES TO EMPTY - YET I WAS OUT OF FUE…"~6,500 mi, complaint #1005136
    • "THE ENGINE STALLED WHILE PULLING INTO PARKING LOT. I TURNED OFF THE CAR, PUT IT IN PARK, AND WAS ABLE TO RESTART THE ENGINE. CHECK ENGINE LIGHT WAS ON WITH CODE P144A. I TOOK IT TO A FORD DEALERSHIP AND THEY REPLACED THE PURGE VALVE. THEY CLAIMED IT WAS NOT CO…"~55,000 mi, complaint #1521293
    • "I HAD MY CHECK ENGINE LIGHT ON WENT TO FORD DEALERSHIP WAS TOLD IT WAS CANNISTER PURGE VALVE, HAD IT REPAIRED OUT OF WARRANTY. RECENTLY FORD HAS NOW RECALLED THE VEHICLE FOR THE SAME PART, RECALL #18S32. FORD HAS REFUSED TO REFUND COST OF REPAIR BECAUSE"CODE"…"~66,102 mi, complaint #1517423
    • "AFTER FUELING UP A FEW WEEKS AGO, AND STARTING MY CAR RIGHT AFTER, CAR WOULD NOT TURN OVER. WOULD STALL IMMEDIATELY. ONLY COULD START CAR IF I GAVE IT GAS WHEN TURNING IT OVER. THEN, WHEN IDLING AT A STOP, RPM'S WOULD BOTTOM OUT TO WELL UNDER WHERE IT SHOULD (…"~97,000 mi, complaint #1509893
    • "The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed and depressing the accelerator pedal, the RPM would increase however, the vehicle would not properly accelerate. The vehicle was taken to an independent mechanic and a…"~206,000 mi, complaint #1821153
  16. #16

    wiper and washer

    14 unsafe, 3 broken, 1 annoyance

    18
    incidents

    Commonly reported, insufficient mileage data - n=19, median 75,000 mi, no reliable range below 25 reports.

    • "THE DRIVER'S SIDE WINDSHIELD WIPER DOES NOT WORK PROPERLY. IT STOPS IN THE MIDDLE OF THE DRIVER'S VIEW THROUGH THE WINDSHIELD. I'VE TAKEN IT TO TWO DIFFERENT DEALERS. THE FIRST DEALER AND WHERE I PURCHASED THE CAR, (CRONIN, FORD IN HARRISON, OH) SAID THEY C…"~1,000 mi, complaint #1122077
    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER…"~37,000 mi, complaint #1283607
    • "WIPERS WILL NOT WORK WHEN RAINING. THEN THEY WILL COME ON ON THEIR OWN. THEN GO OFF AGAIN THEN COME ON AND NOT TURN OFF EVEN AFTER THEN ENGINE HAS BEEN SHUT OFF AND THE KEY REMOVED. THIS IS A MAJOR SAFETY HAZARD AND HAS BEEN REPORTED SEVERAL TIMES BY SEVERAL…"~80,000 mi, complaint #1450235
    • "I WAS DRIVING MY CAR OUT OF THE GAS STATION AND I TURNED LEFT AND HONKED THE HORN BECAUSE SOMEONE WAS STILL SITTING AT THE GREEN LIGHT. AS I TURNED MY STEERING WHEEL BACK STRAIGHT THE WIPERS CAME ON BY THEMSELVES AND WOULDN'T GO BACK OFF. THIS HAS BEEN GOING O…"~115,000 mi, complaint #1694029
    • "WIPERS WOULD NOT TURN ON. THEN THEY CAN ON BY THEMSELVES, FUNCTIONED IRRATIONALLY AND WOULD NOT TURN OFF EVEN WHEN THE CAR WAS TURNED OFF AND THE KEYS WERE REMOVED FROM THE IGNITION. THE CAR WAS STATIONARY."~150,000 mi, complaint #1688275
  17. #17

    ev drive unit or inverter

    3 stranded, 12 unsafe

    15
    incidents
    Typical range: 1,000–2,000 mi

    Median 1,500 mi, based on 35 reports (0% had no usable mileage)

    • "CAR:2013 FORD FOCUS EV. NOTICED "STOP SAFELY NOW" LIGHT ON AT STOP LIGHT JUST AFTER EXITING FREEWAY OFF WINCHESTER RD IN TEMECULA, CA. WAS ABLE TO ACCELERATE TO GET ONTO WINCHETER ROAD TRAVELING WEST GOING DOWN HILL AND NERVOUSLY COASTED DOWN HILL NOTICING…"~500 mi, complaint #1011370
    • "THIS APPLIES TO THE FORD FOCUS ELECTRIC. I WAS BACKING OUT OF MY DRIVEWAY WHEN I HEARD A LOAD CLUNK. I INSTANTLY FELT THE POWER STEERING FAIL AND THE MOTOR CEASE FUNCTION (LOST ALL POWER RENDERING ME IMMOBOLIZED IN THE MIDDLE OF THE STREET). THE DASH DISPLAYE…"~1,123 mi, complaint #1001425
    • "MY DAUGHTER WAS DRIVING OUR NEW 2013 FORD FOCUS ELECTRIC HOME FROM SCHOOL AT APPROXIMATELY 35MPH WHEN THE "STOP SAFELY NOW" MESSAGE APPEARED ON THE INSTRUMENT PANEL. SHE STARTED TO PULL OVER TO THE SIDE OF THE ROAD BUT BEFORE SHE COULD GET SAFELY TO THE CURB,…"~1,378 mi, complaint #1005648
    • "FORD FOCUS ELECTRIC VEHICLE STOPS SUDDENLY WITH "STOP SAFELY NOW". WHEN THIS OCCURS DRIVER (ME) LOOSES ALL ABILITY TO ACCELERATE. THIS EVEN OCCURRED TODAY AND LEFT US IN DANGER ON THE HIGHWAY WHILE WE NERVOUSLY WAITED FOR PROFESSIONAL ASSISTANCE. MANY REPORTS…"~1,800 mi, complaint #979949
    • "THIS IS REGARDING FORD FOCUS ELECTRIC VEHICLE 2013 MODEL. THIS IS THE SECOND TIME IT HAS HAPPENED. WHILE DRIVING IT SUDDENLY BEEPS AND DISPLAYS MESSAGE "STOP SAFELY NOW" AND CAR JUST STALLS AND STOPS RUNNING. QUITE DANGEROUS WHILE DRIVING. IT HAS BEEN TO FORD…"~6,744 mi, complaint #1010939
  18. #18

    airbag system

    14 unsafe

    14
    incidents

    Commonly reported, insufficient mileage data - n=17, median 43,000 mi, no reliable range below 25 reports.

    • "2013 FORD FOCUS WAS GOING 35 MPH, SAW A LATE 1990'S FORD RANGER STOP SHORT IN FRONT OF A FIRE STATION AND TRIED TO BRAKE. COULDN'T STOP IN TIME AND REAR ENDED THE FORD RANGER. THE DRIVER OF THE FOCUS GOT OUT OF THE VEHICLE AND TO SPEAK TO THE OTHER DRIVER AND…"~10,500 mi, complaint #1157729
    • "I WAS INVOLVED IN AN ACCIDENT IN WHICH I REAR-ENDED THE VEHICLE IN FRONT OF ME. I DECELERATED FROM BETWEEN 60 AND 65 MPH TO 0 MPH IN JUST A FEW SECONDS, WITH FRONTAL IMPACT BEING MADE WITH THE CAR IN FRONT OF ME PROBABLY SOMEWHERE AROUND 30 MPH OR LESS. MY KNE…"~33,000 mi, complaint #1138133
    • "MY 75 YEAR OLD MOTHER IN LAW WAS DRIVING THIS CAR (HER CAR) ON 4/4/17 IN BELLMEAD, TEXAS. SHE WAS HIT AT ABOUT 40 MPH IN THE FRONT PASSENGER SIDE QUARTER PANEL/WHEEL AREA BY A 1998 HONDA SEDAN. SHE WAS DRIVING ON A PAVED FEEDER ROAD IN CLEAR SUN SHINY WEATHE…"~52,000 mi, complaint #1371042
    • "The contact owns a 2013 Ford Focus. The contact stated that while her son was driving at 30 MPH, he ran a red light and hit the passenger side of another vehicle. The air bags did not deploy upon impact. No injuries were reported at the scene and a police repo…"~74,000 mi, complaint #1877474
    • "I WAS WAITING FOR THE LIGHT TO TURN GREEN AND THEN BOOM I GET REAR ENDED BY A TRUCK GOING AT LEAST 60 MPH AND DID NOT HIT THE BRAKES AT ALL AND MY AIRBAGS DIDN'T DEPLOY. *TR"~137,000 mi, complaint #1669785
  19. #19

    seatbelt and pretensioner

    14 unsafe

    14
    incidents

    Commonly reported, insufficient mileage data - n=14, median 64,000 mi, no reliable range below 25 reports.

    • "MY FIVE YEAR OLD SON WAS SITTING IN THE PASSENGER REAR OF THE FORD FOCUS EV (2013) IN A BOOSTER SEAT (BOTTOM ONLY, NO BACK). HE MANAGED TO WRAP THE SEAT BELT AROUND HIS TORSO. WHEN MY WIFE ARRIVED HOME AND PARKED, MY SON UNHOOKED THE SEAT BELT, BUT THE BELT HA…"~1,200 mi, complaint #1005778
    • "I HAD TO REMOVE MY SEAT BELT WHILE DRIVING TO READJUST IT TO FIT BETTER AND IT WOULD NOT RELATCH. I PULLED OVER AND TRIED AGAIN AND AFTER MANY TRIES, THE BELT WOULD NOT LATCH. I GOT OUT OF THE CAR, ADJUSTED THE SEAT AND THEN IT WOULD RELATCH. IT CONTINUES TO S…"~39,450 mi, complaint #1133200
    • "THE DRIVERS SIDE SEAT BELT RECEIVER BROKE. IT WILL NOT ACCEPT THE SEAT BELT BUCKLE. FORD IS CHARGING ME $250.00 TO FIX THIS. I DON'T FEEL I SHOULD HAVE TO PAY ANYTHING TO HAVE A SEATBELT FIXED."~73,000 mi, complaint #1286308
    • "THE DOOR NO LONGER LATCHED, THEY REFUSED TO FIX IF FOR 3 WEEKS. THEN FINALLY FIXED IT, WHEN I WENT MY SEAT BELT ALSO STOPPED LATCHING AND THEY REFUSED TO FIX IT, BOTH DRIVER AND PASSENGER SEAT BELT STOPPED LATCHING. THEY WILL NOT FIX UNTIL IN BECOMES AND ACTUA…"~97,000 mi, complaint #1339601
    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 20 MPH, THE DRIVER SIDE SEAT BELT UNINTENTIONALLY UNLATCHED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILU…"~193,000 mi, complaint #1503629
  20. #20

    hv system fault reduced power

    1 stranded, 10 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=14, median 4,500 mi, no reliable range below 25 reports.

    • "I WAS STOPPED AT A BUSY INTERSECTION. WHEN THE LIGHT TURNED GREEN I PRESSED DOWN ON THE ACCELERATOR AND IMMEDIATELY A WARNING TONE WENT OFF, AND A WARNING LIGHT LIT UP ON THE DASH SAYING "STOP SAFELY NOW." THEN IMMEDIATELY AFTER THAT A "YELLOW WRENCH" ICON…"~1,100 mi, complaint #978179
    • "I HAVE A FORD FOCUS EV 2013. TWICE THE CAR HAS SHUT DOWN WHILE DRIVING AND THE MESSAGE APPEARS ASKING YOU TO PULL OVER AND STOP. THIS IS POTENTIALLY VERY DANGEROUS. FURTHER, THE SYNC SOFTWARE DOES NOT WORK PROPERLY. THE GPS SHOWS WRONG LOCATION, INCLUDING THA…"~1,600 mi, complaint #1007466
    • "VEHICLE WARNING "STOP SAFELY NOW" APPEARED AND THE EV LOST ALL ITS MOTIVE POWER AND STALLED. REPEATED ATTEMPTS TO RESTART THE VEHICLE FAILED."~4,500 mi, complaint #1011674
    • "STOPPED IN STOP-AND-GO TRAFFIC ON A MAJOR HIGHWAY, WHEN I ATTEMPTED TO ACCELERATE AGAIN THE VEHICLE FLASHED A WARNING WHICH SAID "HILL START ASSIST NOT AVAILABLE" AND THE ENGINE DIED COMPLETELY. I LOST ALL POWER TO THE WHEELS AND LOST POWER STEERING, WAS ABLE…"~17,003 mi, complaint #1215425
    • "AT HIGHWAY SPEED WHEN IT IS WARM OUTSIDE WITH NO WARNING FROM THE VEHICLE POWER WILL BE REDUCED TO THE POINT THAT SPEED CAN NOT BE MAINTANED.I HAVE TO DRIVE WELL UNDER THE SPEED LIMIT WITH MY HAZARD LIGHTS ON UNTIL I CAN FIND A SAFE PLACE TO PARK AND RESTART T…"~99,000 mi, complaint #1478117
  21. #21

    trunk or liftgate

    10 unsafe, 1 annoyance

    11
    incidents

    Commonly reported, insufficient mileage data - n=16, median 60,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS PARKED, THE TRUNK DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE TRUNK DOOR DID NOT CLOSE. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE…"~45,000 mi, complaint #1384638
    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING ABOUT 60 MPH, THE TRUNK OPENED INDEPENDENTLY. THE DEALER WAS CONTACTED AT PHONE NUMBER: [REDACTED PHONE] AND STATED THAT A DIAGNOSTIC TESTING NEEDED TO BE PERFORMED. THE MANUFACTURE…"~55,000 mi, complaint #1396663
    • "I HAVE HAD MY PRE-OWNED VEHICLE FOR 1 1/2 YEARS AND HAVE HAD CONTINUOUS ISSUES WITH MY TRUNK POPPING OPEN RANDOMLY. IT OPENS ANYWHERE AND AT RANDOM TIMES. I'VE HAD IT OPEN WHILE DRIVING DOWN THE INTERSTATE, WHICH IS A HUGE SAFETY HAZARD, POTENTIALLY HAVING THI…"~60,000 mi, complaint #1336941
    • "TRUNK OPENS RANDOMLY WHILE DRIVING. NO BUTTONS ARE PUSHED, OPENS ON ITS OWN WHILE MOVING, EVEN AT SPEEDS OF 65MPH. THIS IS A RECURRING ISSUE THAT HAS BEEN GOING ON FOR 2 MONTHS, AND HAS BEEN REPORTED TO THE AUTO DEALER (BOB HURLEY FORD IN TULSA, OKLAHOMA. CUR…"~86,000 mi, complaint #1254757
    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE TRUNK INTERMITTENTLY FAILED TO UNLOCK WHILE DEPRESSING THE UNLOCK BUTTON. THE CONTACT TOOK THE VEHICLE TO THE FORD STORE MORGAN HILL ([REDACTED ADDRESS], MORGAN HILL, CA 95037) WHERE HE WAS IN…"~150,000 mi, complaint #1715174
  22. #22

    unintended acceleration

    10 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=17, median 16,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK AND APPLYING THE BRAKES, THE VEHICLE ACCELERATED AND CRASHED INTO A POST. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE C…"~3,000 mi, complaint #997694
    • "I WAS GOING TO PICK UP MY WIFE FROM WORK AS USUAL. I AM A VERY SAFE DRIVER ESPECIALLY AROUND CORNERS. I WAS NOT DRIVING MORE THAT15 MPH WHEN THE CAR ACCELERATED BY ITSELF. TO AVOID HITTING A PARKED CAR I HAD TO TURN THE STEERING WHEEL TO THE RIGHT. I WENT UP O…"~15,995 mi, complaint #1061757
    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 10 MPH AND/OR MAKING TURNS, THE VEHICLE SPONTANEOUSLY ACCELERATED AND STALLED. THE VEHICLE WAS ABLE TO RESTART. ADDITIONALLY, THE AIR CONDITIONER AND RADIO TURNED ON BY THEMSELVES WITHOUT WARNING. THE VEHIC…"~52,269 mi, complaint #1587673
    • "DAILY OCCURRENCE. IT SPEEDS UP ON IT'S OWN. IT LOSES POWER IN INTERSECTIONS AND WHILE MERGING. IT SOMETIMES DOESN'T RESPOND TO ATTEMPTED ACCELERATION. IT SHUTTERS SO BAD, AND I CAN'T PREDICT WHAT IT WILL DO. IT'S BEEN HAPPENING FOR YEARS, AND THE DEALERSHI…"~70,000 mi, complaint #1585012
    • "TAKATA DRIVING ON CITY STREET AND MY CAR JERKED AND EXCELLER RATED ON ITS OWN CAUSING ME TO PULL OVER"~100,100 mi, complaint #1524960
  23. #23

    engine oil consumption

    9 unsafe

    9
    incidents

    Commonly reported, insufficient mileage data - n=18, median 11,500 mi, no reliable range below 25 reports.

    • "NOTED JERKY MOVEMENT OF CAR DURING TURNS AND IMMEDIATELY UPON ACCELERATION. WAS MINOR AT FIRST, BUT APPEARED TO INCREASE IN DURATION AND INTENSITY WITH ADDITIONAL MILEAGE. QUALITY OF SHIFTING BETWEEN GEARS VERY POOR - SURGING AND LURCHING NOTICED. SLIGHT OI…"~7,200 mi, complaint #967142
    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICED, IT WAS FOUND THAT THERE WAS AN OIL LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE MAIN SEAL, CLUTCH PACK AND FRONT SEALS HAD FAILED. T…"~10,000 mi, complaint #1024746
    • "VEHICLE HAS HAD OIL LEAKING INTO ENGINE COMPARTMENT SINCE PURCHASED IN NOVEMBER 2012. AT 3000 MILES, REAR ENGINE SEAL REPLACED - LEAKS CONTINUED. REAR MAIN ENGINE SEAL REPLACED AGAIN AT 8000 MILES - ENGINE COMPARTMENT LEAKS CONTINUED. AFTER TWO MORE VISITS…"~11,251 mi, complaint #980219
    • "CHECK ENGINE LIGHT IS CONSTANTLY ON AND THE ENGINE LEAKS OIL. THE TRANSMISSION DOES NOT CHANGE GEARS, SHUDDERS EXCESSIVELY AND LACKS POWER GOING UPHILL."~45,207 mi, complaint #1600617
    • "TRANSMISSION SHUDDER THEN DRIVING ON HIGHWAY LOW OIL LIGHT CAME ON RANDOMLY HAPPENED BEFORE TOOK TO SHOP AND SAID THE REAR MAIN SEAL WENT OUT WHICH CAUSED OIL TO LEAK INTO TRANSMISSION AND MAKING THE CLUTCH SLIP"~80,000 mi, complaint #1479594
  24. #24

    instrument cluster

    7 unsafe, 2 annoyance

    9
    incidents

    Commonly reported, insufficient mileage data - n=15, median 5,000 mi, no reliable range below 25 reports.

    • "MY 2013 FORD FOCUS HATCHBACK, IN THE DAYTIME YOU CAN NOT READ THE SPEEDOMETER GAGE IN THE CLUSTER PANEL. THE GAGE LIGHTING NEEDS TO BE BRIGHTER. THE SPEEDOMETER GAGE IS SET BACK IN THE DASH AND THE DIM LIGHTING MAKE IT VERY HARD TO SEE HOW FAST YOU ARE TRAVEL…"~500 mi, complaint #983906
    • "WHILE DRIVING , INSTRUMENT CLUSTER LIGHTS AND NOTIFICATION LIGHTS BLINKED OFF AND ON 5 TIMES CAR CONTINUED TO RUN NORMAL . ALSO POSSIBLE THAT THE TACH AND SPEED NEEDLE DROPPED TO ZERO AND THEN WENT BACK UP TO NORMAL . ALSO STARTING FROM A STOP HESITATION…"~5,000 mi, complaint #1062209
    • "INSTRUMENT PANEL WENT OUT, UNABLE TO TELL HOW FAST YOUR GOING OR IF LIGHTS ARE ON, OR BLINKERS. UNABLE TO DETERMINE MILEAGE OF VEHICLE"~40,000 mi, complaint #1546069
    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HAD BEEN REPAIRED UNDER EITHER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) OR 19V515000 (FUEL SYSTEM, GASOLINE) AT JACKY JONES FORD LINCOLN, INC. ([REDACTED ADDRESS] 68, S…"~50,997 mi, complaint #1737460
    • "INSTURMENT CLUSTER STOPPED WORKING. NOTICED IT WHEN I STARTED UP THE CAR SEVERAL DAYS AGO"~65,000 mi, complaint #1452333
  25. #25

    battery and charging

    3 stranded, 4 unsafe, 1 broken

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW BATTERY CABLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE O…"~35,000 mi, complaint #1303623
    • "VEHICLE COMPLETELY DIED WHILE DRIVING. REPLACED BATTERY VEHICLE STARTS BUT SHUTS RIGHT OFF ON ITS OWN. VEHICLE ALSO STARTED ON ITS OWN WITH KEYS JUST IN THE ON POSITION."~140,000 mi, complaint #1496005
    • "MY BATTERY UNEXPECTEDLY DIED. UPON FURTHER DIAGNOSTICS MY BATTERY IS CHARGE AND IS FINE. CAR CODE READER INDICATES TCM POWER LEVEL LOW. MY VEHICLE WAS STATIONARY IN A PARKING LOT WHERE I RECIEVED A JUMP."~141,000 mi, complaint #1611081
    • "THE BATTERY LIGHT CAME ON WHILE DRIVE, BUT WENT OFF AFTER TURNING THE CAR OFF AND ON. THE LIGHT CAME BACK OFF AND ON THE NEXT DAY, WHILE DRIVING HOME THE NEXT DAY, THE LIGHT CAME ON AGAIN AND THE CAR BECAME REALLY HARD TO TURN. ONCE I GOT THE CAR HOME PARKED,…"~182,000 mi, complaint #1482778
  26. #26

    engine internal

    8 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=12, median 66,500 mi, no reliable range below 25 reports.

    • "THE VEHICLE SHUDDERS AND MAKES NOISE WHEN SHIFTING GEARS. WHEN ACCELERATING AT AROUND 15MPH, THE VEHICLE BOGS DOWN AND LACKS POWER. ENGINE OIL LEAKS ALSO."~19,164 mi, complaint #1601213
    • "GRINDING/RATTLING NOISE AND HEAVY SHUDDERING/SHAKING/LURCHING OCCURS AT LOW SPEEDS. NOT NORMAL SOUNDS. I DROVE MANUAL VEHICLES FOR OVER 15 YEARS AND NEVER EXPERIENCED THIS OCCURRENCE, WITH THE EXCEPTION OF FIRST LEARNING HOW TO DRIVE A MANUAL. IT IS CURRENTLY…"~22,900 mi, complaint #1131254
    • "VEHICLE JERKS AND SHUDDERS ON ACCELERATION FROM STOPS. VEHICLE ALSO HESITATES AND LACKS POWER AT TIMES. IT ALSO OVERHEARS AND LEAKS COOLANT."~66,509 mi, complaint #1602849
    • "THIS CAR EXCELARATED ON MY WIFE JUMPED A CURB AND SHE ENDED UP ON A STEEP EMBANKMENT IN A PILE OF LANDSCAPING ROCKS.KNOCKED A HOLE IN OILPAN AND DAMAGED AIRCONDITIONER AND COMPRESSOR.IT ALSO JUMPS OUT OF GEAR GOING DOWN THE HIGHWAY.HAPPENED 2 TIMES THE VEHICLE…"~83,000 mi, complaint #1411079
    • "I WAS DRIVING THE CAR STARTED ON FIRE 39MINS AFTER I STARTED THE VEHICLE . THE CAR WAS IN MOTION AND I HAD AN ENGINE FIRE"~140,000 mi, complaint #1470029
  27. #27

    engine cooling

    1 stranded, 5 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "ENGINE LIGHT CAME ON AND CAR SAID TO GET OUT BECAUSE THE CAR WAS OVERHEATING. THE DEALERSHIP EVENTUALLY FIXED THE CAR AND CLAIMED IT WAS THE TRANSMISSION. TRANSMISSION ISSUE IS STILL CAUSING ISSUES."~80,000 mi, complaint #1531677
    • "I WAS DRIVING ALONG WITH MY 3 CHILDREN WHEN MY FORD EXPLORER 2011 SUDDENLY TURNED OFF IN THE MIDDLE OF A BUSY STREET ALMOST CAUSING AN ACCIDENT. HAD TO HAVE THE VEHICLE TOWED AND WAS INFORMED THE WATER PUMP HAD FAILED AND CAUSE CATASTROPHIC ENGINE PROBLEMS."~107,000 mi, complaint #1682749
    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK ABNORMALLY AND…"~120,000 mi, complaint #1738801
    • "I HAVE BEEN HAVING COOLING PROBLEMS FOR MONTHS. IT WOULD RUN HOT WITHOUT ANY SIGNAL OF IT GETTING TO HOT. NOW IT WONT CRANK. I WAS TRAVELING ON INTERSTATE AT ABOUT 65 MPH AND SMELLED BURNING PULLED OVER AND WOULDN'T CRANK AGAIN."~175,000 mi, complaint #1696858
  28. #28

    fuel pump

    1 stranded, 3 unsafe, 1 broken, 1 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "DRIVING AT HIGHWAY SPEEDS AND CAR ACTS AS IF STARVED OF FUEL AND RAPIDLY DECREASES SPEED. THERE WAS NO POWER, BUT VEHICLE WAS ON. THERE HAVE NOW BEEN THREE INCIDENTS WHILE ON FREEWAY AT SPEED THAT THE VEHICLE HAS DONE THIS AND EACH TIME I HAVE HAD TO PULL OFF…"~32,000 mi, complaint #1150037
    • "I WAS DRIVING IN TOWN, HAD NOT HAD ANY INDICATION PREVIOUS TO THIS THAT THERE WAS ANYTHING WRONG WITH MY CAR. AS I WAS AT AN INTERSECTION, PULLING AWAY FROM A FULL STOP, THE CAR JUST QUIT. 100% WOULD NOT MOVE ANOTHER INCH EVEN WITH COAXING ETC. AFTER TRYING T…"~60,082 mi, complaint #1220003
    • "FUEL PUMP WENT OUT AND HAD TO BE REPLACED IN APRIL 2019. RECENTLY RECEIVED A LETTER OF FUEL PUMP RECALL ON MY 2014 FORD FOCUS VIN [XXX]. MY 2013 FORD FOCUS DOES NOT HAVE A RECALL BUT IS HAS THE SAME ENGINE, BUILT AT THE SAME PLANT, AND BUILT WITHIN THE SAME Y…"~70,000 mi, complaint #1612673
    • "CHECK ENGINE LIGHT CAME ON INDICATING AN ERROR WITH THE FUEL SYSTEM. POTENTIALLY RELATED TO RECALL ID 298189. CPV WAS REPLACED."~74,000 mi, complaint #1610599
    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE VEHICLE WAS TURNED OFF, AN ABNORMAL NOISE WAS DETECTED UNDER THE HOOD. THE VEHICLE WAS TAKEN TO MARTIN DODGE JEEP CHRYSLER ([REDACTED ADDRESS], BOWLING GREEN, KY 42104, [REDACTED PHONE]) WHERE IT WAS DETERMINED…"~140,000 mi, complaint #1610971
  29. #29

    software or update

    2 stranded, 4 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "THIS IS ACTUALLY THE 3RD TIME IN A MONTH THIS OCCURRED. THE "STOP SAFELY NOW" WARNING COMES UP. 1ST TIME ON 7/29, I WAS ABLE TO SAFELY PULL INTO A PARKING LOT. THE CAR WOULD NOT RESTART, AND THE WRENCH SYMBOL DISPLAYED. TURNED OFF AND TRIED AGAIN 5 MINUTES…"~3,637 mi, complaint #1003791
    • "I WAS STOPPED IN LINE AT A LIGHT. WHEN THE LIGHT CHANGED I PUSHED ON THE GAS AND THE CAR WOULD NOT MOVE- IT SOUNDED LIKE THE ENGINE WAS STUCK IN NEUTRAL. I SHUT THE CAR OFF AND RESTARTED IT AND THAT'S WHEN THE CHECK ENGINE LIGHT CAME ON. I WAS ALMOST REAR-ENDE…"~50,301 mi, complaint #1090309
    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO W…"~160,000 mi, complaint #1598530
    • "WRAY FORD IN BOSSIER TESTED IT, SAID IT WAS A PCM SOFTWARE AND THAT IT WILL COST ME 1600 DOLLARS TO FIX IT. I GAVE FORD THE RECALL NUMBER. THEY TOLD ME THAT MY CAR IS OVER 150,000 MILES AND THAT I WOULD HAVE TO PAY OUT OF POCKET. NOW THIS IS MY SECOND RECALL O…"~161,000 mi, complaint #1598426
  30. #30

    throttle and pedal

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TL- THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHENEVER TRAVELING UPHILL, THE VEHICLE WOULD ROLL AWAY IN REVERSE. THE CONTACT STATED THAT THE FAILURE OCCURRED WHENEVER SWITCHING FROM THE BRAKE PEDAL TO THE ACCELERATOR PEDAL. THE CONTACT TOOK T…"~500 mi, complaint #951036
    • "I'VE REPORTED THIS ISSUE SEVERAL TIMES. IT IS GOING TO CAUSE AN ACCIDENT!! WHEN STOPPED AT A STOP LIGHT, OR STOP SIGN, THE CAR WANTS TO KEEP MOVING, EVEN THOUGH HEAVY BRAKE PRESSURE IS BEING APPLIED. WHEN I AM AT A STOP LIGHT AND THE LIGHT TURNS GREEN TO MOV…"~7,500 mi, complaint #1109009
    • "DRIVING INTO WORK ONE MORNING, I WAS FOLLOWING BEHIND ANOTHER VEHICLE AT A LOW RATE OF SPEED, ALMOST TO A STOP WHEN I THEN TURNED INTO A PARKING SPOT, PUSHED THE GAS PEDAL AND THE VEHICLE DID NOT ACCELERATE SO I THEN PUSHED THE GAS PEDAL AGAIN AND THE VEHICLE…"~9,676 mi, complaint #1012031
    • "MY 2013 FORD FOCUS HAS THE 2.0 6 SPEED AUTOMATIC, DON'T KNOW IF THAT IS THE PROBLEM. BUT WHEN DRIVING THIS CAR IN WARM TO HOT WEATHER, THIS CAR WILL GET YOU KILLED!!!!!!!! AFTER DRIVING AROUND 10 MILES AND COMING TO A STOP EVERYTHING IS FINE. BUT WHEN YOU GET…"~45,250 mi, complaint #1202035
    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHENEVER THE ACCLERATOR PEDAL WAS DEPRESSED, THE VEHICLE JERKED AND MADE A TICKING NOISE BEFORE ACCELERATING. THE VEHICLE WAS PREVIOUSLY INCLUDED IN A RECALL THAT CAUSED A SIMILAR FAILURE. THE VEHICLE RECEIVED THE RECALL…"~61,000 mi, complaint #1324702
  31. #31

    tire failure

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS SE. THE VEHICLE WAS EQUIPPED WITH CONTINENTAL CONTIPRO TIRES, SIZE 215/55/R16. THE DOT NUMBER WAS CNB3WBPC0913. THE CONTACT STATED THE TIRES HAD LIMITED TRACTION AND FAIL TO GRIP THE ROAD. THE TRACTION CONTROL LIGHT ILLUM…"~6,000 mi, complaint #1028637
    • "I NOTICED A LARGE BUBBLE - THE APPROXIMATE SIZE OF A TENNIS BALL - IN MY PASSENGER SIDE TIRE SIDEWALL. HAD TO CALL NUMEROUS DEALERS TO FIND A TIRE IN STOCK. TOOK THE CAR TO A LOCAL FORD DEALERSHIP AND HE SAID THE TIRE WAS ABOUT TO BLOW. $170.00 FOR A NEW TI…"~14,000 mi, complaint #1074796
    • "2 CONTINENTAL CONTIPROCONTACT TIRES HAVE SIDEWALL BUBBLES ON MY 2013 FORD FOCUS. FEAR I WILL HAVE A BLOWOUT ON THE FREEWAY. *TR"~25,000 mi, complaint #1097483
  32. #32

    wheel or rim

    3 unsafe, 2 broken, 1 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "HAD TO BUY TWO NEW FRONT TIRES DUE TO WEAR AT ONLY 24,000. TIRE PERSON SAYS THEY WERE JUST DISCUSSING THIS RASH OF 2013 FORD FOCUS OWNERS WITH THIS SAME PROBLEM. THIS VEHICLE SHAKES, AND VIBRATES EXCESSIVELY UPON ACCELERATION. TAKING OFF SLOWLY IS THE MOST N…"~25,000 mi, complaint #1148486
    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN ONE OF THE FRONT TIRES BECAME FLAT, THE CONTACT NOTICED THAT THE FRONT WHEEL LUG NUTS WERE SWOLLEN AND UNABLE TO BE REMOVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAIL…"~56,000 mi, complaint #1367094
    • "MY 2013 FORD FOCUS TIRE ROD "SLIPPED OUT" AND WAS REPLACED. THE PART WAS NOT BROKEN BUT THE THREADS ON THE MALE BOLT SLIPPED OUT AND BECAME DISCONNECTED WHILE EXITING A PARKING. THE PART CAME OUT DURING THE TRANSITION FROM REVERSE TO DRIVE WHILE STOPPED AND S…"~84,000 mi, complaint #1552029
  33. #33

    catalytic converter

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE HESITATED WHILE ACCELERATING. ADDITIONALLY, THE CONTACT STATED THAT IT WAS AS IF THE VEHICLE WAS IN NEUTRAL. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC TO BE DIAG…"~105,000 mi, complaint #1689374
    • "The contact owns a 2013 Ford Focus. The contact stated that the fuel quickly evaporated soon after refueling. Additionally, the contact stated that while driving at various speeds, the vehicle hesitated upon depressing the accelerator pedal. The contact also s…"~135,000 mi, complaint #1829142
  34. #34

    engine mounts

    5 unsafe

    5
    incidents

    Commonly reported, insufficient mileage data - n=10, median 40,000 mi, no reliable range below 25 reports.

    • "WHILE AGGRESSIVELY SHIFTING FROM 1-2 AND EVEN SOMETIMES 2-3 THERE IS A HARD THUMPING BANG THAT OCCURS WHEN SHIFTING OVER 3K...MULTIPLE FORD OWNERS ARE AWARE OF THE ISSUE AND STATE THAT THE PROBLEM DEPENDS ON THE BUILD DATE OF THE VEHICLE...SUPPOSEDLY STATING I…"~1,179 mi, complaint #985395
    • "VEHICLE PURCHASED IN 2015 WITH LESS THAN 20K MILES. 1ST PROBLEM, EXPLODED TIRE CAUSING MINOR BODY DAMAGE AND SENSOR DAMAGE. THANKFULLY JUST CAME FROM A STOP SIGN AND NOT TRAVELING FAST, NO INJURY. 2ND PROBLEM, DRIVING DOWN ROAD AT APPROX 35MPH WHEN AIRBAGS SUD…"~40,000 mi, complaint #1528097
    • "TRANSMISSION MOUNTS AND PASSENGER SIDE MOUNT NEED TO BE REPLACED,CAR IS JERKING WHILE DRIVING ESPECIALLY WHEN YOU HIT THE GAS PEDAL TO PICK UP A LIITLE MORE SPEED."~56,984 mi, complaint #1282274
    • "I'M AT THE TAIL END OF A BUYBACK FOR MULTIPLE RECALL ISSUES THAT SEEM TO BE UNFIXABLE. THEY HAD ALSO REPLACED A WEEK ENGINE MOUNT THAT IS FAILING NOW THEY HAD TO REPLACE A SAFETY RECALL FOR GAS FUEL. ALL OF WHICH IN THE PAST DOWNTOWN FORD IN SACRAMENTO DID FOR…"~89,000 mi, complaint #1564819
  35. #35

    glass and windshield

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "2013 FORD FOCUS WINDSHIELD DEVELOPED BUBBLES AFFECTING DRIVER AND PASSENGER VISIBILITY. BUBBLES PRESENT IN A EVENLY DISTRIBUTED PATTERN THROUGHOUT THE WINDSHIELD. BUBBLES ARE ROUGHLY 2-5MM IN DIAMETER. THE PRESENCE OF THE BUBBLES COULD AFFECT DRIVER VISIBILI…"~35,000 mi, complaint #1222648
    • "CAUSE: UNKNOWN. DRIVING DOWN THE HIGHWAY AT A NORMAL SPEED, WITH NO KNOWN DEBRIS OR BUMPS IN THE ROAD, I HEARD A LOUD POP. SUDDENLY, MY REAR WINDOW STARTED CAVING IN, CRUMBLING FROM THE TOP-MIDDLE OF IT, BREAKING OFF GRADUALLY FROM THERE. I WAS DRIVING SAFELY…"~57,000 mi, complaint #1315801
  36. #36

    horn

    1 unsafe, 4 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "FORD FOCUS S 2013 HORN WAS NOT WORKING STARTING IN APRIL 2015. CAR WAS PURCHASE NEW IN JULY 2013. IN MID APRIL HORN WAS WORKING AGAIN, BUT ONLY FOR ABOUT 3 DAYS. HORN WAS INOPERATIVE ENTIRE MONTH OF APRIL AND BEGAN WORKING AGAIN IN MID-MAY. ABOUT 3 WEEKS LATER…"~20,000 mi, complaint #1195787
    • "HORN BEGAN INTERMITTENTLY FAILING, WHEN DOUBLE LOCKING THE CAR THE HORN CHIRP WOULD EITHER NOT SOUND OR WOULD SOUND BUT QUIETLY AS IF IT WAS DYING. THE SAME THING OCCURRED WHEN TRYING TO ENGAGE THE HORN BY DEPRESSING THE CENTER OF THE STEERING WHEEL. SOMETIMES…"~32,900 mi, complaint #1396999
  37. #37

    power windows and locks

    3 unsafe, 2 broken

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "THE ELECTRONIC DOOR LOCK ENGAGES WHEN THE CAR IS IN GEAR AND MOVES FORWARD OR REVERSE. WHEN THE CAR IS DRIVING, AT ANY SPEED, INCLUDING MAXIMUM HIGHWAY SPEEDS, THE DOORS CAN BE OPENED BY PULLING IN THE INTERIOR DOOR HANDLES. ALL DOORS CAN BE OPENED THIS WA…"~26,000 mi, complaint #1137117
    • "DRIVER SIDE WINDOW REPAIRED ONES AND BROCKE AGAIN. 2 TIMES TRANSMISSION PROBLEMS AND HAD THE CLUCH REPLACED. AND DRIVER SIDE DOOR RUBBER SEAL KEEPS FALLING OFF"~35,000 mi, complaint #1698917
    • "BEEN HAVING THE TRANSMISSION SHUDDER FOR THE PAST FEW MOUTHS AND LAST WEEK I WENT TO PUT MY SEATBELT ON AND IT WOULDN'T LOCK .DRIVER SIDE SEATBELT BROKE ON THE FEMALE END. *TR"~49,121 mi, complaint #1120975
    • "DRIVER SIDE POWER WINDOW STOPPED WORKING"~75,000 mi, complaint #1639768
    • "The contact owns a 2013 Ford Focus. The contact stated that the doors failed to stay locked, and the trunk failed to unlock as needed. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was made aware of the f…"~143,000 mi, complaint #1876405
  38. #38

    alignment and pull

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "VEHICLE WAS PURCHASED BRAND NEW. CAR HANDLED ERRATICALLY ON WET / SLICK SURFACES. ORIGINALLY THOUGHT THE PROBLEM WAS TRACTION CONTROL RELATED. BROUGHT THE CAR IN FOR SERVICE AND FORD SERVICE (ALL AMERICAN FORD, HACKENSACK, NJ) SAID THE TRACTION CONTROL WAS…"~5,000 mi, complaint #1053180
    • "EXCESSIVE REAR TIRE WEAR: THE VEHICLE MADE A TRIP FROM GREENVILLE TX. TO LOUISVILLE KY AND BACK (APPROX. 1400 MILES) IN SEPTEMBER OF 2016 (WITH HIGH AMBIENT AND ROAD TEMPERATURE). THE INSIDE SHOULDER OF BOTH REAR TIRES WERE WORN DOWN TO THE CORDS. THE TIRES H…"~27,111 mi, complaint #1374112
    • "WENT TO GET TIRES ROTATED. I WAS CALLED TO MY VEHICLE TO SHOW EXCESSIVE TIRE WEAR ON REAR TIRES. ESPECIALLY RIGHT REAR .I WENT TO FORD DEALER AS THIS VEHICLE STILL UNDER WARRANTY. THEY CHECKED AND SAID IT WAS WITIIN LIMITS. I WAS TO ROTATE MORE OFTEN. I ROTATE…"~31,000 mi, complaint #1203109
  39. #39

    stability and traction control

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "I WAS DRIVING ABOUT 40 MPH. SUDDENLY AN ERROR MESSAGE POPPED UP "SERVICE ADVANCETRAC". THEN THE CAR WAS DISABLED. THE SPEED AUTOMATICALLY REDUCED. THE SPEED DID NOT RESPOND OR INCREASE AT ALL WHEN I STEPPED ON THE ACCELERATOR PEDAL. LUCKILY, I WAS ABLE TO PULL…"~1,600 mi, complaint #977631
    • "I WAS BACKING OUT OF MY DRIVEWAY AND WAS PUTTING SOME GAS ON TO MAKE IT THROUGH THE DEEP SNOW TO THE CENTER OF THE ROAD WHERE THE SNOW WAS COMPACTED. I WOULD HAVE MADE IT TO THE CENTER; HOWEVER THE TRACTION CONTROL REDUCED THE POWER TO THE DRIVE WHEELS GETTING…"~2,000 mi, complaint #1019820
    • "WHEN TRYING TO DRIVE IN ABOUT 5 INCHES OF SNOW, THE TRACTION/STABILITY CONTROL KICKED IN AND MADE MY CAR GO ABOUT AN 1 INCH A MINUTE. EVER SINCE THAT INCIDENT, WHENEVER I START FROM A STOPPED POSITION, THE CAR WILL STUTTER AND SOMETIMES SLOW DOWN AFTER STARTI…"~10,000 mi, complaint #1100419
  40. #40

    brake hydraulics

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 20 MPH IN AN ICE STORM, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND WITHOUT WARNING. AS A RESULT THE CONTACT CRASHED INTO THE MEDIAN AND ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURI…"~43,000 mi, complaint #1358528
  41. #41

    lighting exterior

    1 unsafe, 2 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "PASSENGER SIDE TAIL LIGHT IS OUT (BRAKE LIGHT BULB FAULT WARNING LIGHT IS ON). AFTER SEVERAL BULB CHANGES, THE BRAKE LIGHT EITHER DOES NOT COME ON OR IT BURNS OUT VERY QUICKLY. AN ON-LINE SEARCH REVEALED THAT THIS IS A COMMON PROBLEM AND FORD HAS DONE NOTHIN…"~30,000 mi, complaint #1568567
    • "BRAKE LAMP BULB FAULT, REPLACE BOTH BRAKE LAMP BULBS WITH NEW ONES, THEY BOTH WORK BUT EVERY TIME THE CAR IS STARTED SAME MESSAGE COMES UP"~94,438 mi, complaint #1574637
  42. #42

    noise or vibration unspecified

    1 unsafe, 2 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHENEVER THE FRONT DRIVER AND PASSENGER SIDE EXTERIOR DOORS WERE OPENED, AN UNUSUAL NOISE WAS HEARD FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR THE PROBLEM…"~564 mi, complaint #958322
  43. #43

    sunroof

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE SUNROOF EXPLODED AND SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT…"~1,400 mi, complaint #1001385
    • "MOON-ROOF EXPLODED OUTWARD FROM FULLY CLOSED POSITION, TRAVELING ON I-5 N, 4:42PM SAT 8/20/16 AT DUPONT WA. GLASS EXPLODED OUTWARD AND GLASS DEBRIS WAS WITNESSED EXITING OUT AND AWAY FROM THE ROOF THROUGH THE REAR VIEW MIRROR. THERE WERE NO VEHICLES IN FRONT T…"~28,752 mi, complaint #1310177
    • "MOON/SUNROOF SHATTERED WHILE DRIVING- NO VEHICLES, ROCKS OR OTHER OBSTRUCTIONS WERE NEAR"~52,000 mi, complaint #1380668
  44. #44

    adas collision warning

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE DECELERATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION BUT NO ISSUES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTUR…"~15,000 mi, complaint #1039340
    • "WHILE DRIVING A FULLY-CHARGED 2013 FORD FOCUS BEV, THE "STOP SAFELY NOW" MESSAGE APPEARED, RESULTING IN THE STEERING WHEEL LOCKING AS I SLOWED THE CAR. CAR HAD DIFFICULTY SHIFTING TO PARK ONCE STOPPED. *TR"~31,000 mi, complaint #1671315
  45. #45

    backup camera

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The rear backup camera is malfunctioning and is unsafe when backing up. "complaint #1958736
    • "The reverse Camera assist and alerts are faulty. The camera when you put the car into Reverse is upside down all of a sudden. The alerts continue to beep when I put the car in reverse as well. It's very dangerous because you think something is behind you even…"complaint #2138040
  46. #46

    brake pads and rotors

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I WAS DRIVING DOWN THE HIGHWAY WHEN MY VEHICLE STARTED LAGGING AND THE RPM WAS GOING UP TO 60. STOP AT RED LIGHT THE PASSENGER SIDE FRONT WHEEL CAUGHT A FIRE. BRAKE CALIBER LOCKED"~81,780 mi, complaint #1566149
  47. #47

    engine head gasket

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "VEHICLE BUCKED OR SHUDDERED WHEN STARTING FROM A COMPLETE STOP OR IF COASTING AND THEN GAS APPLIED. ISSUE WAS SAID TO BE FIXED AT THIS TIME 4/30/14, WHICH IT DID RUN BETTER UNTIL IT HAPPENED AGAIN ON 9/6/14 WHEN I POINTED OUT THE SAME ISSUE. IT WAS DETERMINE…"~10,750 mi, complaint #1122359
    • "WHILE DRIVING ONLY [REDACTED ADDRESS] THE ENGINE LIGHT CAME ON. PULLED OVER IMMEDIATELY AND TURNED OFF THE CAR. THE CAR WAS TOWED TO THE NEAREST SHOP. THEY SAID THEY NEED TO REPLACE THE FAILED WATER PUMP AND THERMOSTAT. THE NEXT DAY THEY SAID THAT DIDNT FIX TH…"~84,329 mi, complaint #1692450
  48. #48

    seat mechanism

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE HEAD RESTRAINT WERE NOT ADJUSTABLE AND WOULD PUSH HIS HEAD FORWARD TO THE POINT WHERE HE WAS UNABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHO SUGGESTED THAT THE…"complaint #950359
    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER AND PASSENGER'S SIDE SEAT HEADREST BLOCKED THE REARVIEW MIRROR VISIBILITY WHEN REVERSING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THERE WAS NOT AN A…"complaint #968327
  49. #49

    abs module

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I WAS TRAVELING A LOCAL HIGHWAY, 195 EAST, AND OVER A BRIDGE WHEN THE TWO VEHICLES IN FRONT OF ME HIT THEIR BRAKES AND STARTED TO SPIN OUT - THE ROADS HAD APPEARED WET, BUT THE BRIDGE HAD BECOME ICY AND A VEHICLE IN FRONT OF THEM HAD ALREADY SPUN OUT. I WAS A…"complaint #1138456
  50. #50

    engine turbo supercharger

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "P0236 , p0238, p007d, p0456, charged air sensor A fault, boost sensor range/performance fault, and other faults , crank car engine service now pops up everytime, clear codes pops rite back up, car stumbles ,misfires , no boost, no throttle shuts off . Only had…"complaint #2033394
  51. #51

    exhaust system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 70 MPH, THE DRIVER HEARD A LOUD SCRAPING SOUND FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO NORTH BROTHERS FORD ([REDACTED ADDRESS], WESTLAND, MI 48185) WHERE IT WAS DIAG…"~19,000 mi, complaint #1387817
  52. #52

    key fob and immobilizer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "INCIDENT HAPPENED WHILE IN PARK - STOPPED THE CAR AND PLACED IT IN PARK (THOUGHT I DID) SHUT THE CAR OFF AND LOCKED THE VEHICLE AND ENTERED THE STORE. THE VEHICLE ROLLED BACKWARDS AND HIT ANOTHER VEHICLE. VEHICLE WAS OBVISIOUSLY NOT IN PARK BUT ALLOWED ME TO…"~5,200 mi, complaint #956569
  53. #53

    parking brake

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE CAR ROLLED DOWN OUR DRIVEWAY WHILE PARKED WITH PARKING BREAK ON. THERE WERE NO KEYS IN THE CAR. WE WERE IN THE HOUSE WHEN IT HAPPENED."~39,394 mi, complaint #1485197
  54. #54

    starter

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE VEHICLE WAS BOUGHT USED,IT HAD A BATTERY BOIL OVER ISSUE,THE BATTERY HAS BEEN REPLACED,THE VEHICLE WILL NOT START."~68,395 mi, complaint #1589436
  55. #55

    steering column

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2013 FORD FOCUS. AFTER STARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE POWER STEERING SENSOR ALSO ILLUMINATED. IN ADDITION, WHILE DRIVING, THE TRANSMISS…"~106,000 mi, complaint #1496838
  56. #56

    suspension arms and bushings

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WITHIN A FEW DAYS OF INITIAL PURCHASE I NOTICED A RATTLE/CRUNCHING/GRINDING NOISE FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE NOISE IS PREVALENT DURING REVERSE AS A RATTLE AND DURING LEFT TURNS AS CRUNCH AND SOMETIMES GRINDING NOISE. *TR"~600 mi, complaint #1097070
  57. #57

    suspension struts shocks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "SAME COMPLAINT AS MANY OTHERS. SHIMMYS, SHAKES WHEN GOING INTO 2ND. NOT ALL THE TIME. SEEMS TO HAPPEN WHEN NOT ENOUGH EXCELLERATION. FROM A COMPLETE STOP."~15,000 mi, complaint #1186937
  58. #58

    torque converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE DRIVING 40 MPH BEHIND A PICKUP TRUCK, I CAME OVER THE TOP OF A HILL AND DOWN TO BOTTOM WHERE ROAD IS FLAT AND WAS ABLE TO PASS THE TRUCK. I SLOWED DOWN TO 30 MPH WHEN ATTEMPTING TO MAKE THE PASS (I HAD MY FOOT OFF GAS AND BRAKE BOTH). I COULD START THE P…"~28,643 mi, complaint #1174866

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 12E035000, 13V085000, 13V335000, 14V495000, 15V813000, 16V643000, 16V698000, 18V735000, 19V515000, 20V331000, 26V011000, 26V369000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for FORD FOCUS directly.