2015 FORD FOCUS

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    transmission automatic

    14 stranded, 221 unsafe, 1 annoyance

    236
    incidents
    Typical range: 30,000–87,000 mi

    Median 59,000 mi, based on 229 reports (36% had no usable mileage)

    • "SHUTTERING, GRINDING AND JERKING OF TRANSMISSION UPON ACCELERATION. ALSO BOGGING DOWN AND STALLING. THIS HAPPENS WHEN TURNING A CORNER, TAKING OFF FROM AN INTERSECTION AND MERGING ONTO THE HIGHWAY. I FEEL UNSAFE DRIVING THIS CAR."~500 mi, complaint #1262500
    • "VEHICLE SHAKES AND TRANSMISSION SLIPS WHEN PULLING OUT FROM A STOP. IT DOES THIS EVERY TIME YOU PULL OUT FROM A STOPPED POSITION."~28,000 mi, complaint #1644862
    • "MY 2015 FORD FOCUS HAD A RECALL DUE TO A FAULTY TRANSMISSION IN 2017. THE CARS ENGINE WOULD SHUDDER WHEN SWITCHING FROM 1ST TO 2ND GEARS IN THE AUTOMATIC/MANUAL TRANSITION. I REPLACED THE TRANSMISSION UNDER THE RECALL WARRANTY. HOWEVER, ALMOST A YEAR LATER TO…"~51,652 mi, complaint #1502077
    • "THIS VEHICLE IS EQUIPPED WITH THE 6 SPEED TRANSMISSION THAT FORD AS HAD SO MUCH TROUBLE WITH, HOWEVER THEY WILL NOT REPAIR THE PROBLEM THAT CAUSES THE SHUDDER AS THEY SAY IT FALLS OUT OF THE BUILD DATES. THE CAR ONLY HAS 80,000 MILES ON IT AND SHOULD NOT BE HA…"~80,000 mi, complaint #1579859
    • "Studdering, won’t shift, stalls out , recall repaired still does the same thing, transmission doesn’t shift right and stalls out in traffic. "~157,573 mi, complaint #1983330
  2. #2

    transmission manual clutch

    4 stranded, 135 unsafe, 1 annoyance

    140
    incidents
    Typical range: 39,000–90,000 mi

    Median 74,000 mi, based on 156 reports (35% had no usable mileage)

    • "TAKATA RECALL MY CLUTCH WAS MESSED UP IN THIS CAR WHEN I FIRST LEASED IT FROM US AUTO SALES BACK IN FEBRUARY 2017 AND I HAD RENTAL FOR A WEEK ONLY BECAUSE THE WARRANTY COVERED IT. NOW THE CLUTCH IS MESSED AGAIN AND I WAS TOLD I'LL HAVE TO PAY $2000 FOR IT TO…"~4,300 mi, complaint #1496546
    • "SHORTLY AFTER PURCHASING MY FORD OWNED USED FOCUS I NOTICED A SHUDDER IN THE TRANSMISSION. I TOOK IT BACK TO THE DEALER AND WAS TOLD THE CLUTCH NEEDED REPALCED UNDER WARRANTY BUT PARTS WEREN'T AVAILABLE I WAITED 6 WEEKS FOR PARTS. THE REPAIRS TOOK ABOUT A W…"~32,000 mi, complaint #1584967
    • "I CONTACTED FORD REGARDING SAFETY RECALL NOTICE 18S07 / NHTSA RECALL 18V-169 AND ASKED WHY MY VIN NUMBER WAS NOT INCLUDED IN THIS RECALL. MY FORD FOCUS 2015 WAS MANUFACTURED ON MARCH 20, 2015, IN THE SAME MICHIGAN PLANT AND IS EXPERIENCING THE SAME CLUTCH SHU…"~70,000 mi, complaint #1512234
    • "THIS COMPLAINT IS IN REGARDS TO THE FORD FOCUS/FIESTA DPS6 TRANSMISSION ISSUE. DUE TO THE DRY DUAL CLUTCH SYSTEM ISSUE, THE VEHICLE ENGINE WOULD SHAKE AND RUMBLE VIOLENTLY WHILE MOVING. THIS MOSTLY OCCURS WHEN THE SUPPOSEDLY AUTOMATIC TRANSMISSION SHIFTING FRO…"~84,000 mi, complaint #1587714
    • "I’ve been having issues with my automatic clutch transmission since I’ve bought this vehicle. There has been numerous repairs done but the company tells me they aren’t responsive on covering another. It causes the car to jerk when accelerating aggressively and…"~200,337 mi, complaint #1923021
  3. #3

    engine stall or no start

    7 stranded, 93 unsafe

    100
    incidents
    Typical range: 42,000–82,000 mi

    Median 62,500 mi, based on 114 reports (37% had no usable mileage)

    • "THE FORD FOCUS STUTTERS AT STARTUP WHEN THE ENGINE IS WARM THE CAR GETS WORSE. THE CAR WILL STALL AND IS EXTREMELY DANGEROUS. FORD HAS NO FIX THEY JUST TELL ME IT IS A MANUAL TRANSMISSION IN AN AUTOMATIC CAR. I HAVE TRIED PREMIUM FUEL NOTHING HELPS. TH…"~1,000 mi, complaint #1251763
    • "TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING DUE TO AN ACTIVE RECALL. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT REVERSE WHEN PLACED INTO THE REVERSE GEAR. THE VEHICLE WAS INCLUDED IN NHTSA C…"~42,000 mi, complaint #1591599
    • "ENGINE STALLS WHILE DRIVING IT AND WON'T START BACK WITHOUT WARNING IT USE AFTER PUTTING GAS IN IT I SEEN WHERE THEY ARE RECALL 2012-2018 FORD FOCUS CPV BUT WHEN I PUT THE VIN IN IT DOESN'T SHOW UP BUT MY IS DOIN THE SAME THING"~60,000 mi, complaint #1744941
    • "WHEN I DRIVE FOR MORE THAT 20 MINUTES, MY CAR WILL START DYING WITHOUT WARNING. I CAN THEN PUT IT IN PARK AND START THE CAR, WHICH IT WILL THEN START UP AND I CAN DRIVE FOR ABOUT ANOTHER MINUTE AND IT WILL DIE AGAIN. IT WILL DO THIS OVER AND OVER UNLESS I STOP…"~79,000 mi, complaint #1597350
    • "CAR WILL NOT START AFTER GAS IS PUT INTO THE CAR. TAKES A FEW TIMES TO START IT BACK UP AND WILL STALL IF NOT THROWN INTO DRIVE REAL QUICK AND SPEED OFF. RPM'S WILL CONSTANTLY RUN UP. TAKES A LOT OF POWER TO PICK UP SPEED OR GO UP A HILL."~173,000 mi, complaint #1732039
  4. #4

    steering electric assist

    50 unsafe

    50
    incidents
    Typical range: 39,000–80,000 mi

    Median 62,000 mi, based on 44 reports (28% had no usable mileage)

    • "I HAD JUST CHARGED MY CAR TO 100% BEFORE LEAVING WORK. LATER THAT DAY I WAS DRIVING HOME FROM WORK AT 40 MPH AND I DIDN'T THINK ANYTHING WAS WRONG UNTIL I MADE MY FIRST RIGHT TURN. I ATTEMPTED TO TURN ON TO A STREET THAT WAS GOING TO LEAD ME TO THE 210W FREEWA…"~800 mi, complaint #1192194
    • "I TOOK A 3 HOUR TRIP UP TO MY MOTHER'S HOUSE THAT WEEKEND AND THEN DROVE BACK ANOTHER 3 HOURS AND PARKED IT FOR THE NIGHT. I HAD NO PROBLEMS UNTIL I STARTED MY CAR UP THE NEXT MORNING. A NOTICE CAME ON THE DASHBOARD SAYING "STEERING ASSIST FAULT SERVICE REQUIR…"~36,700 mi, complaint #1607903
    • "2015 FORD FOCUS. DRIVING HOME, ALMOST CRASHED HEAD ON DUE TO LOSS OF STEERING IN MY VEHICLE. PURCHASED NEW 3 MILES IN JUNE 2015. STILL TRYING TO GET SERVICE FOR RECALL ON POWERTRAIN, ALWAYS TOLD PARTS ARE NOT AVAILABLE OR SERVICE REQUESTS BACKED UP. THE VEHICL…"~53,181 mi, complaint #1484329
    • ""STEERING ASSIST FAULT, SERVICE REQUIRED" CAME UP ON THE INFORMATION PANEL AND MADE IT VERY HARD TO STEER AS I WAS GOING DOWN THE ROAD! LUCKILY IT HAPPENED ON A [REDACTED ADDRESS] AND THERE WAS NO TURNING INVOLVED, IT WAS LIKE THE POWER STEERING WENT COMPLETEL…"~78,000 mi, complaint #1597789
    • "WHILE DRIVING LOCALLY AND ON A STRAIGHT ROAD AT 50 MILES/HR, I SUDDENLY LOST POWER STEERING ABILITY. I WAS ALSO NOTIFIED VIA THE DASHBOARD COMMUNICATION SYSTEM "STEERING LOSS - STOP SAFELY". I WAS ABLE TO MUSCLE THE CAR OFF THE ROAD AND EVENTUALLY BACK HOME. I…"~107,000 mi, complaint #1660993
  5. #5

    acceleration loss or hesitation

    34 unsafe, 1 annoyance

    35
    incidents
    Typical range: 12,500–77,000 mi

    Median 40,000 mi, based on 50 reports (24% had no usable mileage)

    • "PURCHASED 1 MONTH AGO. AT 1000 MILES THE CAR BEGAN TO HESITATE, LURCH AND JERK. ONE TIME TRYING TO MAKE A RIGHT ON RED, I PRESSED THE GAS TO GO AND IT WENT, THEN STOPPED, AND THEN CONTINUED AS IF I HIT THE BRAKE PEDAL. MY RIGHT FOOT WAS ON THE GAS PEDAL THE…"~1,000 mi, complaint #1278628
    • "HAVE HAD MY FORD FOCUS JUST OVER 2 MONTHS. WHEN I BOUGHT IT NOTICED THAT IT SEEMED TO HESITATE WITH ACCELERATION AFTER I COME TO A COMPLETE STOP. TOOK IT BACK TO DEALER THEY ASSURED ME THAT THEY RESET MY TRANSMISSION AND EVERYTHING WOULD BE FINE. IT STILL HAS…"~32,000 mi, complaint #1305038
    • "THE CAR JUMPS, SHAKES, AND JITTERS WHEN TAKING OFF FROM A START. OFTEN TIMES JERKS BADLY AND FEELS AS IF IT WILL NOT WANT TO GO!"~45,000 mi, complaint #1588407
    • "CAR JERKS AND SHUTTERS PULLING OUT OR AT A RED LIGHT. IN THE MOUNTAINS IT WOULDN'T EVEN PULL UP A BIG HILL TO THE CABIN. I'D HAVE TO GET A HEAD START AND COULDN'T JUST DRIVE NORMAL, IT WOULD JUST JERK! THIS IS DISTURBING SINCE I WAS ON THE SIDE OF A GIANT HILL…"~70,000 mi, complaint #1584749
    • "WHILE DRIVING MY CAR ON THE HIGHWAY THE ENGINE SUDDENLY LOST POWER JUST IMAGINE THAT WITH 2 KIDS IN THE BACK SEAT COMPLETELY SCARY SITUATION MY CAR FELT LIKE I WAS DRIVING A STICK"~110,000 mi, complaint #1692268
  6. #6

    fuel tank and lines

    2 stranded, 25 unsafe, 1 annoyance

    28
    incidents
    Typical range: 58,000–87,500 mi

    Median 66,000 mi, based on 42 reports (26% had no usable mileage)

    • "NHTSA RECALL NUMBER 18V735 HAS NOT BEEN CORRECTED OF SECOND RECALL TO FIX RECEIVED. THE VEHICLE GAS GAUGE IS READING DIFFERENT TO THE VOLUME IN THE GAS TANK AND CHANGES DURING A GIVEN TRIP.WHEN IS THIS RECALL GOING TO BE FIXED??? HAPPENS ALL THE TIME."~18,000 mi, complaint #1571810
    • "TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EVAPORATED PURGE VAPOR LINE WAS RESTRICTED OR BLOCKED. THE CONTACT…"~56,000 mi, complaint #1616759
    • "TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 20 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED AND AN ABNORMAL NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC…"~60,598 mi, complaint #1577813
    • "TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING, THE FUEL GAUGE WARNING INDICATOR ILLUMINATED AND FAILED TO PROVIDE AN ACCURATE READING. IN ADDITION, WHILE DRIVING, THE VEHICLE FAILED TO SHIFT GEARS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NU…"~80,000 mi, complaint #1542944
    • "The contact owns a 2015 Ford Focus. The contact stated that the fuel tank was cracked and leaking fuel. The fuel warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no as…"~246,000 mi, complaint #2218299
  7. #7

    control module

    1 stranded, 19 unsafe, 1 annoyance

    21
    incidents

    Commonly reported, insufficient mileage data - n=17, median 50,000 mi, no reliable range below 25 reports.

    • "RECALL NHTSA # 15V436 (FORD RECALL #15C06) IS ON THE C-MAX BODY CONTROL MODULE. THIS HAS CAUSED THE ENTIRE CAR TO NOT START. IT WAS BROUGHT IN FOR SERVICE 7/3/17 AND I HAVE NO UPDATES. THE RECALL WAS ISSUED 7/1/15 AND THE CAR, ITSELF, WAS PURCHASED THE NEXT 8/…"~9,900 mi, complaint #1384367
    • "FSA TITLE: TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE FIELD SERVICE ACTION NUMBER: 14M02"~27,345 mi, complaint #1403267
    • "THE TRANSMISSION IS NOT SHIFTING GEARS PROPERLY. WE TOOK IT TO THE MECHANIC AND HE SAID THAT IT IS A COMPUTER PROBLEM. THE ONLY THING THAT CAN SOLVE THE PROBLEM IS A MASTER RESET. THE MECHANIC SAID THAT THAT IT IS NOT SOMETHING THAT CAN BE FIXED AND THE VEHICL…"~50,000 mi, complaint #1734944
    • "THE TRANSMISSION AND THE TRANSMISSION CONTROL MODULE NEEDED REPLACING."~71,074 mi, complaint #1688025
    • "The contact owns a 2015 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled without warning. The contact’s daughter was unable to restart the vehicle. No warning lights was illuminated. The vehicle wa…"~140,000 mi, complaint #1927805
  8. #8

    steering rack mechanical

    21 unsafe

    21
    incidents

    Commonly reported, insufficient mileage data - n=24, median 66,500 mi, no reliable range below 25 reports.

    • "AFTER DRIVING THE VEHICLE TO WORK AND WAITING TO PULL INTO A PARKING SPOT, I NOTICED THAT THERE WAS A GRIND NOISE WHEN THE STEERING WHEEL WAS TURNING. NEXT I NOTICED THAT THE STEERING WHEEL WAS BECOMING MORE DIFFICULT TO TURN. SHORTLY FROM NOTICING STEERING WH…"~37,044 mi, complaint #1598140
    • "RACK AND PINION AREA MAKES A LOUD RUBBING NOISE. EVERY TURN TO THE LEFT OR RIGHT HARD TO TURN WHEN DRIVING AT LOW SPEEDS 0-20 MPH"~55,939 mi, complaint #1555219
    • "LOSS OF POWER STEERING WARNING; SUDDEN AND TOTAL LOSS POWER STEERING WHILE DRIVING ON CITY STREET. IT TOOK LOTS OF STRENGTH TO MOVE THE VEHICLE SAFELY TO THE SIDE OF THE ROAD. THIS WOULD BE AN IMPOSSIBLE TASK FOR AN ELDERLY PERSON. AT HIGHWAY SPEEDS THIS WOULD…"~68,317 mi, complaint #1530875
    • "AFTER DRIVING HOME FROM VISITING EXTENDED FAMILY, MY STEERING WHEEL BECAME INCREASINGLY STICKY, CAUSING IT TO BE SLIGHTLY JERKY WHILST ATTEMPTING TO MAINTAIN A STRAIGHT PATH. MY VEHICLE WAS STILL IN MOTION WHEN I INITIALLY DISCOVERED THE DIFFICULTY. NO INDICAT…"~77,000 mi, complaint #1699973
    • "The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, the contact stated that there was an abnormal sound while turning the steering wheel. The v…"~140,000 mi, complaint #2089687
  9. #9

    engine internal

    2 stranded, 18 unsafe

    20
    incidents

    Commonly reported, insufficient mileage data - n=14, median 69,000 mi, no reliable range below 25 reports.

    • "DRIVER WAS MAKING AN UNPROTECTED LEFT TURN INTO STOPPED TRAFFIC ON A CITY STREET. AS HE WAS TURNING SOUTH (AT APPROXIMATELY 5 MPH) A NORTH BOUND VEHICLE STRUCK IN THE FRONT DRIVER'S SIDE QUARTER PANEL. THE UNIFRAME WAS DAMAGE AND THE WHEEL WELL WAS PUSHED INTO…"~7,000 mi, complaint #1260782
    • "PARKED THE CAR, TURNED MOTOR OFF, SMELLED SMOKE, RELEASE INSIDE HOOD, MORE SMOKE COMING FROM UNDER HOOD, COULD NOT OPEN HOOD UP,FLAMES STARTED SHOOTING OUT, CALLED 911 WHO CALLED FIRE DEPARTMENT, SEVERAL SMALL EXPLOSIONS BEFORE FIRE DEPARTMENT, WHOLE FRONT CAR…"~21,000 mi, complaint #1715083
    • "WHEN ACCELERATING MY CAR SHUTTER LIKE CAUSING THE CAR TO SHAKE."~42,000 mi, complaint #1510798
    • "The contact owns a 2015 Ford Focus. The contact stated while driving 35 MPH, the engine made an abnormally loud sound. There was no warning light illuminated. The contact veered to the side of the road and turned off the vehicle. The low oil pressure warning l…"~68,362 mi, complaint #1958594
    • "TL* THE CONTACT OWNED A 2015 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN SMOKING WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND THE SMOKE AND FLAMES BECAME MORE RAMPANT. THE CONTACT CALLED THE FIRE DEPARTMENT AND HAD THE FIRE EXTINGUISHED. TH…"~70,000 mi, complaint #1609279
  10. #10

    evap system

    17 unsafe, 2 annoyance

    19
    incidents

    Commonly reported, insufficient mileage data - n=16, median 64,000 mi, no reliable range below 25 reports.

    • "The contact owns a 2015 Ford Focus. The contact stated while driving approximately 40 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine warning light was illuminated. The contact shifted into neutral and restarted the veh…"~35,000 mi, complaint #1805118
    • "MY 1.0L FOCUS HAD A DEFECTIVE CANISTER PURGE VALVE AND SUFFERED FROM STALLING AS DESCRIBED IN NHTSA CAMPAIGN 18V735000. THE ACTIVE DIAGNOSTIC CODES AND LOCAL FORD DEALER DIAGNOSIS CONFIRMED THE CANISTER PURGE VALVE HAD FAILED. THE ONLY REMEDY WAS TO PAY FOR MY…"~51,000 mi, complaint #1668425
    • "RECALL NOTICE WAS 'SOFTWARE' UPDATE TO DETECT HARDWARE ISSUE. NO ISSUE DETECTED. THE HARDWARE THAT HAD ISSUED FAILED 2 WEEKS LATER. FORD STATES THAT THE RECALL WAS COMPLETED AND CANNOT OPEN. THE EQUIPMENT (CANISTER VALVE) THAT THE RECALL WAS CREATED FOR FA…"~64,000 mi, complaint #1619208
    • "The contact owns a 2015 Ford Focus. The contact stated that while driving from a complete stop, the accelerator pedal was depressed; however, the vehicle hesitated while responding. The contact stated that the accelerator pedal was depressed to the floorboard,…"~78,000 mi, complaint #1941904
    • "The contact owns a 2015 Ford Focus. The contact stated that while operating the vehicle the engine would stall while idling causing the driver to restart the engine while in traffic. The vehicle was then taken to the local dealer who performed a reprogramming…"~92,800 mi, complaint #1781995
  11. #11

    other

    2 stranded, 10 unsafe, 7 annoyance

    19
    incidents

    Commonly reported, insufficient mileage data - n=11, median 18,000 mi, no reliable range below 25 reports.

    • "MANY OF THE FORD FOCUS ST 2015 MODELS HAVE PROBLEMS WITH THE FRONT GRILL POPPING OUT. THIS CREATES A SAFETY ISSUE IN THE EVENT THE GRILL POPS OUT WHILE DRIVING WHICH COULD THEN DAMAGE THE CAR, PUNCTURE TIRES, OR HIT OTHER VEHICLES, DRIVERS, OR MOTORCYCLIST WH…"~640 mi, complaint #1209204
    • "AFTER STOPPING TO GET GAS ON I-80 AT A SERVICE AREA IN INDIANA WITH THE CAR IN PARK AND NOT RUNNING THE ENGINE CAUGHT ON FIRE. THE CAR IS A NEW VEHICLE, STILL UNDER WARRANTY WITH ABOUT 5,000 MILES ON IT. FORD DETERMINED THAT THE FIRE WOULD NOT BE COVERED…"~5,000 mi, complaint #1258701
    • "SOME MONTHS AGO, WHILE HAVING REPAIRS TO MY TRANSMISSION, THE SERVICE MANAGER STATED THERE WAS A RECALL ON THE DOOR LOCK (HANDLE), BUT THEY DID NOT HAVE THE REPLACEMENT PART. HE STATED I WOULD BE CONTACTED. I WAS AGAIN AT FORD HAVING REPAIRS AND ASKED ABOUT T…"~25,000 mi, complaint #1399543
    • "THE PUSH OPEN GAS COVER WON'T OPEN LEAVING ME STRANDED AT GAS STATION."~50,400 mi, complaint #1736426
    • "MULTIPLE FORD DEALERSHIPS ARE REFUSING TO COMPLETE RECALL WORK (RECALL 18S32) ON MY 2015 FORD FOCUS SE. I HAVE THE PAPER THEY SENT ME DETAILING THE PROBLEMS, AND I AM CURRENTLY EXPERIENCING THESE ISSUES WHILE DRIVING, HOWEVER FORD SAYS THAT SINCE THEY "LOOKED…"~82,000 mi, complaint #1690157
  12. #12

    airbag system

    14 unsafe

    14
    incidents

    Commonly reported, insufficient mileage data - n=11, median 40,000 mi, no reliable range below 25 reports.

    • "MAJOR ACCIDENT WITH NO AIR BAY DEPLOYMENT."~5,000 mi, complaint #1624804
    • "OCTOBER 15 2015 I BOUGHT A FORD FOCUS 2015 S 4DR FROM THE DEALERSHIP. RIGHT AWAY HAD ISSUES WITH IT STALLING AND SHORTING OUT THE COMPUTER AND KEEPING A CHARGE. HOWEVER ON JANUARY 4TH 2018, I WAS SIDESWIPED GOING 45 MPH AND COLLIDED INTO A TREE AND A FEW OTHER…"~40,000 mi, complaint #1490418
    • "TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT HER SON WAS DRIVING AT APPROXIMATELY 65 MPH WHEN A JEEP UNEXPECTEDLY ENTERED HIS LANE AS A RESULT HE REAR ENDED THE JEEP CAUSING IT TO ROLLOVER. THE CONTACT STATED THAT THE AIR BAGS DEPLOYED. THE…"~44,000 mi, complaint #1643503
    • "TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE CRASHED INTO A DEER. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAG DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE RIGHT LEG AND BACK AND WAS TRAN…"~84,000 mi, complaint #1516733
    • "The contact owns a 2015 Ford Focus. The contact stated that upon entering an intersection with a green light, the contact crashed into another oncoming vehicle at approximately 30 MPH. The air bags did not deploy upon impact. No medical attention was rendered…"~100,000 mi, complaint #1997620
  13. #13

    transmission cvt

    1 stranded, 12 unsafe

    13
    incidents

    Commonly reported, insufficient mileage data - n=10, median 18,500 mi, no reliable range below 25 reports.

    • "I PURCHASED THE CAR WITH 6K MILES 18 MONTHS AGO AND HAVE DRIVEN IT FOR APPROXIMATELY 15K MILES SINCE THEN. DURING THAT TIME I'VE EXPERIENCED A RECURRING, PERSISTENT AND SEVERE TRANSMISSION SHUDDER THAT MAKES THE CAR LURCH AND LAG WHEN STARTING FROM A STOP OR S…"~6,000 mi, complaint #1609005
    • "TWO WEEKS AFTER PURCHASING THE CAR IN OCTOBER 2015 THE TRANSMISSION STARTED RATTLING AND WOULD HESITATE AND SHUDDER IN TRAFFIC WHEN ACCELERATING AT LOW SPEEDS. THE FORD DEALER SAID IT WAS WITHIN SPECS. THE PROBLEM IS INTERMITTENT . IN MARCH, 2016 IT FELL OUT O…"~14,000 mi, complaint #1288226
    • "POWERSHIFT DUAL CLUTCH AUTOMATIC TRANSMISSION.. I PURCHASED MY 2015 FOCUS A YEAR AGO WITH 17K MILES ON IT. AT 21K MILES I HAD TO REPLACE THE POWER SHIFT DUAL CLUTCH, AND I AM NOW AT 33K MILES AND I AM ON MY SECOND CLUTCH REPLACEMENT DUE TO SLIPPING, BUCKING, K…"~22,000 mi, complaint #1391755
    • "2015 FORD FOCUS DUAL CLUTCH POWERTRAIN TRANSMISSION SHUTTERS AND SPUTTERS UPON TAKEOFF, REVS UP AT VERY LOW SPEEDS. DOESNT WANT TO ACCELERATE RIGHT AWAY. I BOUGHT THE CAR WITH 55000 MILES ON IT AND HAS BEEN AN ISSUE SINCE. NOW ITS GOING TO COST 1500 DOLLARS TO…"~55,000 mi, complaint #1526936
    • "WHILE IN RUSH HOUR TRAFFIC THE VEHICLES DPS6 DUAL-CLUTCH "POWERSHIFT" TRANSMISSION FAILED TO DOWNSHIFT PROPERLY CAUSING THE CAR TO REAR ENDED THE CAR IN FRONT OF IT. IMPACT WAS ROUGHLY 15-25 MPH."~79,900 mi, complaint #1626240
  14. #14

    door latch and hinge

    7 unsafe, 2 broken, 2 annoyance

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "DRIVER SIDE DOOR LATCH WILL NOT ACTUATE AND THE DOOR WILL FLY OPEN WHILE DRIVING. FORD CLAIMS THIS PROBLEM IS NOT COVERED ON THIS VIN FOR A FOCUS ST EVEN THOUGH 2015 FOCUS DOOR LATCHES ARE LISTED ON AN EARLIER RECALL."~17,900 mi, complaint #1502576
    • "IT SOUNDS AS IF A BOLT HAS COME LOOSE INSIDE THE DRIVER'S SIDE DOOR. IT ROLLS FORWARD AND BACK WITH EVERY ACCELERATION AND STOP. IT HAPPENED WHEN I TOOK MY CAR INTO THE SHOP TO HAVE THEM REPAIR THE CLUTCH THAT HAD BEEN RECALLED. IT DIDN'T DO IT WHEN I DROPPED…"~22,000 mi, complaint #1668878
    • "TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE CONTACT WAS TRANSPORTING HER GRANDSON AND DRIVING 30 MPH, THE REAR DRIVER'S SIDE DOOR FLEW OPEN WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO CLOSE AND REMAINED AJAR. THE C…"~38,000 mi, complaint #1439780
    • "TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR DRIVER'S DOOR FLEW OPEN WITHOUT WARNING. THE DOOR FAILED TO LATCH CLOSED AND HAD TO BE PHYSICALLY HELD SHUT WHILE DRIVING. THE CONTACT CALLED A COUPLE OF DEALERS, INCLUDING O.…"~70,000 mi, complaint #1536550
    • "TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE SCARF SHE WAS WEARING BECAME CAUGHT IN THE DRIVER'S SIDE DOOR AND WAS UNABLE TO EXIT THE VEHICLE FROM THE DRIVER'S SIDE DOOR. THE CONTACT EXITED THROUGH THE PASSENGER'…"~72,000 mi, complaint #1732831
  15. #15

    engine cooling

    11 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=12, median 47,000 mi, no reliable range below 25 reports.

    • "I TRADED THIS VEHICLE IN FROM A 2012 FORD FIESTA, WHICH AFTER THREE YEARS HAD BECOME A ROLLING DISASTER, FROM THE FAULTY TRANSMISSION TO THE ALWAYS-DYING BATTERY AND TWO RECALLS. THE DEALER ASSURED ME THE 2015 FOCUS WAS REDESIGNED AND MUCH BETTER. I'LL ADMIT…"~500 mi, complaint #1194480
    • "COOLANT RESERVOIR CRACKED, LOST A LOT OF COOLANT WHICH CAUSED MY ENGINE TO OVERHEAT. WAS DRIVING DOWN ROAD AND NOTICED MY COOLANT ENGINE SENSOR OVERHEATING. STOPPED THE CAR IN A PARK."~37,000 mi, complaint #1524255
    • "TAKATA RECALL, MY CAR JUST STARTS TO LOSE BREAK FLUID REAL QUICK AND NOW THE ENGINE HAS BEEN OVER HEATING FOR THE PAST COUPLE DAYS AND IT HAS STARTED OFF OF KNOW WHERE. I'VE BEEN KEEPING UP WITH THE MAINTENANCE AND IT HAS BEEN MESSING UP LATELY. IT'S A PRACTA…"~69,000 mi, complaint #1584625
    • "The contact owns a 2015 Ford Focus. The contact stated while driving 5 MPH in traffic, the air condition vents started to blow hot air inside the vehicle. The contact stated that the engine overheated, and the “Pull Over Safely” message was displayed. The cont…"~127,000 mi, complaint #1905926
    • "MY CAR APPEARS TO OVER HEAT WHILE IDLED; SITTING IN THE DRIVEWAY AND AGAIN WAITING IN A DRIVE THROUGH. THIS HAD HAPPENED BEFORE OVER A YEAR AGO AND IT IS HAPPENING AGAIN. I WAS TOLD THAT IT WAS A RECALL TRANSMISSION ISSUE AND IT WAS FIXED. I RECEIVE A WARNING…"~158,233 mi, complaint #1674024
  16. #16

    fuel pump

    3 stranded, 8 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=13, median 60,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE VEHICLE…"~30,000 mi, complaint #1660527
    • "I THINK I HAVE A FAULTY FUEL MODULATOR RELATED TO THE RECALL OF THE BOSCH FUEL PUMP SYSTEMS THAT'S AFFECTED THE 2014 FORD FOCUS AND THE 2015 VW'S. MY CAR WON'T START TURN OVER IMMEDIATELY AFTER FULL REFILL OF GAS TANK. I'VE NOTICED THAT GAS ACTUALLY SPILLS O…"~40,000 mi, complaint #1474744
    • "TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AND RESTARTED INDEPENDENTLY. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO WINDWARD FORD OF HAWAII ([REDACTED ADDRESS],…"~60,000 mi, complaint #1649686
    • "THE CPV IS STUCK OPEN . DAMAGE TO THE FUEL PUMP AND GAS TANK. YEARS MODELS FROM 2012 -2018 WITH SAME PROBLEM ARE ON THE RECALL, BUT MY VEHICLE IS NOT FOR SOME REASON. I HAVE BEEN UNABLE TO GET SOMEONE TO EXPLAIN THIS TO ME. THE PROBLEM CAUSES THE CAR TO SHACK…"~60,000 mi, complaint #1680817
    • "ON OCT. 11, 2020, WHILE DRIVING ON THE HIGHWAY THE CAR LOST POWER AND STALLED MULTIPLE TIMES. TOWED TO DEALERSHIP AND DIAGNOSED AS FAULTY LOW PRESSURE FUEL PUMP. SIX WEEKS EARLIER THE FUEL PRESSURE SENSOR WAS REPLACED, TOO."~81,000 mi, complaint #1701049
  17. #17

    infotainment head unit

    5 unsafe, 2 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "EVERY 4 DAYS THE STEREO DROPS THE BLUETOOTH CONNECTION. THOUGHT MAYBE IT NEEDED A SOFTWARE UPDATE. THEN I NOTICED MY MPG WAS ONLY AT 13.3MPG WHILE HIGHWAY DRIVING. FURTHER INVESTIGATION I NOTICED MY DISTANCE TO E WOULD SOMETIMES READ 415 MILES AFTER FILLING UP…"~62,354 mi, complaint #1672203
    • "I LITERALLY JUST BOUGHT THIS CAR AND THE STEREO IS POPPING VERY LOUDLY WHEN IT IS TURNED OFF , LOUD, LOW NOTHING SEEMS TO WORK BUT TURNING THE CAR OFF AND ON. THIS A EXTREME SAFETY HAZARD FROM BEING SCARED FROM THE POPPING NOTICES OUT OF NO WHERE TO MY HEARING…"~68,000 mi, complaint #1636610
    • "THE RADIO QUIT WORKING BUT MORE IMPORTANTLY IT MAKES INTERMITTENT POPPING NOISE SO LOUD IT HURTS YOUR EARS. IT EVEN DOES IT WITH NO KEYS IN THE IGNITION. AFTER INTERNET RESEARCH THIS HAS BEEN HAPPENING IN MODELS SINCE 2012, MINE IS A 2015. IT IS MY DAUGHTER…"~70,000 mi, complaint #1651880
    • "I LITERALLY JUST BOUGHT THE CAR WITH THE SHUDDERING WHEN COMING OFF OF A COMPLETE STOP AND WAS TOLD IT WAS MY TIRES. I HAVE GOTTEN ALL NEW TIRES AND IT IS THE SAME PROBLEM NOT SOLVED. THEN MY CAR STARTED TO HAVE A BIGGER PROBLEM WITH THE RADIO ONE DAY OUT OF…"~72,000 mi, complaint #1668607
  18. #18

    power steering hydraulic

    1 stranded, 6 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "THE POWER STEERING ASSIST HAS COMPLETELY STOPPED FUNCTIONING. THE VEHICLE IS EXTREMELY DIFFICULT TO STEER AT SPEEDS BELOW ABOUT TEN TO FIFTEEN MPH, SUCH AS IN PARKING LOTS AND INTERSECTIONS OF ROADS AND WHILE ATTEMPTING TO PARK AT HOME OR IN PUBLIC LOTS."~14,000 mi, complaint #1412049
    • "THE POWER STEERING WENT OUT ON THIS VEHICLE ALONG WITH THE TRANSMISSION. WE LIVED IN THE DESERT AT THE TIME (PHOENIX METRO/SAN ANTONIO TO BE EXACT); YET WHEN WE TOOK IT IN FOR WORK THE MECHANIC HAD FOUND EXTENSIVE RUST DAMAGE TO EVERYTHING. PAID OUT-OF-POCKET…"~30,000 mi, complaint #1662935
    • "POWER STEERING MOTOR HAS GONE OUT ON THE CAR AND NEEDS TO BE REPLACED ACCORDING TO THE DEALERSHIP, AT A COST OF $2000 TO THE CONSUMERS. THE CAR IS NOT DRIVEABLE WITHOUT THE ELECTRONIC POWER STEERING."~54,000 mi, complaint #1412455
    • "POWER STEERING FAILED ON 2015 FORD FOCUS. SAFETY ISSUE LOOSING STEERING CAPABILITIES DRIVING FROM ROAD INTO DRIVEWAY. STEERING ASSIST FAULTY MESSAGE APPEARED ON DASH. CALLED FORD MOTOR COMPANY AND SAID NO RECALL ON DEFECTIVE STEERING. TOOK TO FORD. DEALER AND…"~68,000 mi, complaint #1680483
    • "THE POWER STEERING WOULD SPORADICALLY FAIL WHILE DRIVING CAUSING DANGEROUS CONTROL ISSUES. IT FINALLY FAILED COMPLETELY. THE TRANSMISSION HAS BEEN REPAIRED TWICE FOR ISSUES WITH SLIPPING AND CONTINUES TO DO SO"~75,000 mi, complaint #1499466
  19. #19

    wiper and washer

    5 unsafe, 2 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I OWNED THE VEHICLE 2 YEARS AND THEN REPLACED THE WIPER BLADES AT NAPA. THEN THEY STARTED STOPPING MIDWAY ON THE GLASS OR SLOWING AND STOPPING. I REPLACED THE BLADES WITH GENUINE FORD BLADES AT THE DEALER'S QUICK LANE, BUT THE PROBLEM CONTINUED. THE SERVICE…"~6,000 mi, complaint #1415445
    • "WHEN I TURN ON THE WINDSHIELD WIPERS, THE WIPER BLADES SOMETIME STOP, WITH THE BLADES IN A VERTICAL POSITION OR ANOTHER ANGLE ON THE WINDSHIELD. THEY MAY REMAIN IN THAT POSITION FOR A MINUTE OR MORE. THIS HAS HAPPENED MANY TIMES WHILE DRIVING ON CITY STREETS A…"~10,300 mi, complaint #1581786
    • "THE DRIVER'S SIDE WIPER IS FREEZING AND DOES NOT OPERATE PROPERLY NO MATTER WHAT OPERATION IT IS IN: LOW, MEDIUM OR HIGH. I HAVE HAD THE WIPER BLADES, WIPER ARM, AND WIPER MOTOR REPLACED AND NONE OF IT HAS FIXED THE PROBLEM. IT HAS LEFT ME IN SEVERAL DANGERO…"~35,000 mi, complaint #1490692
    • "The contact owns a 2015 Ford Focus. The contact stated that while driving in the rain, the front windshield wipers were inoperable. The failure occurred intermittently prior to the complete failure. The vehicle was taken to an independent mechanic, where it wa…"~130,000 mi, complaint #2223770
  20. #20

    ac compressor and refrigerant

    1 broken, 3 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "A/C NOT HEATING PROPERLY, DEALER SAYS CAN'T FIND PROBLEM, I EXPECT AS MUCH FOR WARRANTY WORK. SOUNDS LIKE STRANGE NOISES UNDER DASH."~7,500 mi, complaint #1383021
    • "AIR CONDITIONING SYSTEM, AFTER ABOUT 45 MINUTES OF USE, WILL GREATLY REDUCE FAN SPEED. DEALER SAYS CONDENSOR MAY BE FREEZING UP DUE TO A BAD SENSOR. THE CAR DOES NOT STORE A CODE FOR THE DEALER TO DIAGNOSE WHICH SENSOR IS BAD SO THEY WON'T FIX IT. DEALER SAY…"~25,000 mi, complaint #1510219
    • "A/C SOMETIMES REDUCES TO ALMOST NO AIR AND LITTLE COOLING, DEALER SAYS THE A/C CONDENSOR IS FREEZING INTO A BLOCK OF ICE DUE TO FAILING SENSOR(S), BUT THE COMPUTER DOES NOT STORE A CODE SO THEY WON'T REPLACE ANY SENSORS UNTIL THE A/C FAILS AND I BRING IT IN WH…"~34,000 mi, complaint #1583924
  21. #21

    seatbelt and pretensioner

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "SEAT BELT ON PASSENGER SEND DOES NOT RET TACT AND SOME TIMES DOES NOT COME OUT."~35,000 mi, complaint #1439881
    • "I HAVE CONTACTED YOU ON THIS MATTER BEFORE AND I HAVE JUST TALKED TO FORD REGARDING THE SEATBELT ISSUE AND WAS TOLD THAT THEY CANT MAKE AN INDEPENDENT DEALER STAND BY A WARRANTY I BELIEVE SEATBELTS ARE A SAFETY ISSUE MY SEATBELT DOESN'T RETRACT IT HAS LOCKED…"~40,000 mi, complaint #1440298
    • "TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY, THE REAR MIDDLE SEAT BELT WOULD NOT LATCH WHEN PROMPTED. IN ADDITION, THE POWER STEERING FAILED ON MORE THAN OCCASION. OXMOOR FORD IN LOUISVILLE, KENTUCKY WAS MADE AWARE OF THE FAILURE A…"~70,000 mi, complaint #1452296
  22. #22

    wheel or rim

    1 stranded, 2 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 65 MPH AND MAKING A RIGHT TURN, THE CONTACT HEARD AN ABNORMAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN ALIGNMENT AND WAS NOTIFIED THAT THE…"~56,066 mi, complaint #1616513
    • "THE LUG NUTS ON ALL TIRES HAD TO BE REPLACED TWICE IN LESS THAN A THREE YEAR PERIOD."~71,000 mi, complaint #1454042
    • "FLAT TIRE WHILE PARKED. VEHICLE STRANDED IN DRIVEWAY. LUG WRENCH THAT CAME WITH THE VEHICLE DOES NOT FIT LUG NUTS. UNABLE TO REMOVE WHEEL TO INSTALL SPARE. TRIED USING SOCKET WRENCH. COULD NOT FIND A SOCKET THAT FIT. TRIED THE FOLLOWING SOCKETS: 3/4", 13/16',…"~101,123 mi, complaint #1720423
  23. #23

    wiring harness

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE INSTRUMENT CLUSTER BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN WIRE WAS DISCONNECTED. NO FURTHER INFORMATION WAS AVAILABLE. THE MAN…"~15,000 mi, complaint #1326416
    • "THE CAR SPEAKERS HAVE BEEN MAKING POPPING AND CRACKLING SOUNDS SO LOUD THAT I HAVE JUMPED WHILE DRIVING, INCLUDING ONCE JERKING THE STEERING WHEEL. THERE DOES NOT APPEAR TO BE ANY PATTERN (NO TIES TO TURNING, ACCELERATING, BRAKING, BUMPS IN THE ROAD, ETC.) TO…"~49,500 mi, complaint #1353582
  24. #24

    battery and charging

    1 stranded, 2 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "CAR WAS STATIONARY LOST POWER AND COULD NOT START ENGINE. INSPECTED UNDER HOOD AND THERE WAS WHITE POWDER EVERY WHERE AROUND ENGINE. REMOVED BATTERY COVER AND POSITIVE TERMINAL WAS EXTREMELY CORRODED. DEALER REPLACED BATTERY"~8,722 mi, complaint #1462262
    • "CAR WAS STATIONARY. NO POWER AND COULD NOT START THE ENGINE. INSPECTED UNDER THE HOOD AND THERE WAS WHILE POWDER SPOTS EVERY WHERE AROUND THE ENGINE. REMOVED THE BATTERY COVER AND BATTERY APPEARED TO HAVE EXPLODED. POSITIVE TERMINAL WAS COMPLETELY CORRODED…"~8,722 mi, complaint #1462558
  25. #25

    instrument cluster

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE DRIVING MY CAR THE CENTER DISPLAY WHICH HAS MY ODOMETER AND DIGITAL SPEED AS WELL AS ANY WARNINGS FOR MY CAR SHOWED LINES ACROSS IT AND IT IS DIFFICULT TO READ. IN RESEARCHING IT I FOUND THIS IS A COMMON OCCURRENCE WITH THESE CARS AND IT WILL EVENTUALLY…"~60,000 mi, complaint #1712492
  26. #26

    timing belt or chain

    2 stranded, 1 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I TOOK MY FOCUS IN FOR AN OIL CHANGE AND WAS INFORMED THAT THE FRONT TIMING COVER HAS A LEAK THE CAR HAS ONLY 39068 MILES ON IT BUT I HAVE A FRIEND WHO HAS THE SAME VEHICLE AND SAID SHE EXPERIENCED THE SAME PROBLEM HAD 41K MILES"~39,068 mi, complaint #1486744
  27. #27

    trunk or liftgate

    2 unsafe, 1 broken

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE VENTS IN THE REAR BUMPER WERE DEFECTIVE. THEY ALLOWED SQUIRRELS/RODENTS TO ENTER THE TRUNK COMPARTMENT OF THE PARKED CAR OVER A WEEKEND. THEY ATE THE LINING AND SEAT BELTS. THE BUMPER, TRUNK LINING, BOTTOM OF SEATS WHERE THEY MEET THE TRUNK, AND REAR SEAT…"~10,000 mi, complaint #1461303
  28. #28

    backup camera

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE BACK-UP CAMERA FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT THE IMAGE FROM THE BACK-UP CAMERA WAS NOT CLEAR WHEN THE VEHICLE WAS SHIFTED INTO REVERSE. THE VEHICLE WAS NOT DIAGNOSED N…"~65,500 mi, complaint #1696611
    • "The contact owns a 2015 Ford Focus. The contact stated while reversing out of her driveway, the “Contact Dealership” appeared on the rearview camera of the vehicle. The dealer was notified of the failure and referred the contact to the manufacturer. The manufa…"~77,000 mi, complaint #1769837
  29. #29

    brake hydraulics

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE BRAKE PEDAL DEPRESSED ALL THE WAY TO THE FLOOR BUT DECELERATION WAS SIGNIFICANTLY DELAYED. THE STEERING SHUDDERED AND THE CAR JERKED FROM SIDE TO SIDE. FRONT END SHUDDERED REPEATEDLY."~14,000 mi, complaint #1376500
    • "MY CAR WAS PART OF A RECALL I TOOK IT TO FORD AND SUPPOSEDLY IT WAS A QUICK FIX TIL THEY COULD INVESTIGATE AND FIND AN ACTUAL FIX FOR IT. IMMEDIATELY AFTER I GOT IT BACK FROM FORD I STARTED CALLING THE DEALER AS WELL AS FORD THEMSELVES TO INFORM THEM THAT MY C…"~90,000 mi, complaint #1624629
  30. #30

    driveshaft axle cv

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "PASSENGER SIDE FRONT BALL JOINT SNAPPED, CAUSING LOWER CONTROL ARM BOLT TO SNAP-SEPARATED AND DAMAGED AXLE. CAR SKIDDED APPROXIMATELY 70 FT BEFORE STOPPING. VEHICLE WAS MOVING FORWARD ON A CITY STREET."~17,668 mi, complaint #1391564
  31. #31

    engine oil consumption

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THE ENGINE IS STARTING TO LEAK OIL. THE SERVICE WRITER DID STATE IT'S A COMMON PROBLEM WITH THESE CARS."complaint #1454700
    • "My vehicle is having the same issues as the recall associated with the 2016 ford focus with the 1 liter 3-cylinder turbo engine with the oil pump tensioner. I am not sure why this recall is not associated with my vehicle. "complaint #2081804
  32. #32

    key fob and immobilizer

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2015 Ford Focus. The contact stated that while driving approximately 10 MPH, the key fob was inadvertently touched and the rear lift gate erroneously opened. The contact indicated that the fob was not pressed twice as needed to open the hatc…"~15,000 mi, complaint #1798880
    • "The contact owns a 2015 Ford Focus. The contact stated that after exiting the vehicle and locking the doors, the contact was unable to reopen the doors using the key fob. The contact used the key located inside the fob to open the doors. The contact stated tha…"~75,000 mi, complaint #1946833
  33. #33

    lighting exterior

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2015 Ford Focus. The contact stated that while parked the fault in rear tail light signal illuminated. The contact changed the bulb and upon inspecting the vehicle contact noticed lighting panel was burned and damaged however the failure rec…"~8,200 mi, complaint #2029876
    • "MY HAZARD LIGHTS DID NOT WORK BECAUSE THE SWITCH DIDN'T WORK. HAD TO GET IT REPLACED SO I COULD USE THEM IF I HAD A BREAK DOWN."~65,345 mi, complaint #1434036
  34. #34

    parking brake

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "VEHICLE IS A MANUAL TRANSMISSION AND PARKING BREAK MALFUNCTIONED. PARKING BREAK IS NEEDED TO BE ON DUE TO SLIGHT DECLINE INTO THE GARAGE. VEHICLE COLLIDED WITH GARAGE WALL DAMAGING BACK LEFT LUMINESCENT LIGHTS, BUMPER, AND TRUNK OF THE VEHICLE. THE GARAGE W…"~991 mi, complaint #1205056
    • "TL* THE CONTACT RENTED A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS PLACED IN PARK WITH THE ENGINE OFF AND THE KEY IN THE IGNITION. THE CONTACT EXITED THE VEHICLE AND TWO PASSENGERS REMAINED IN THE VEHICLE. THE VEHICLE INDEPENDENTLY ROLLED BACKWA…"~17,650 mi, complaint #1232024
  35. #35

    tire failure

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "11/4/15 MY WIFE WHILE DRIVING IN HER WORK PARKING LOT AT A SPEED OF APPROXIMATELY 10 MPH EXPERIENCED A TIRE BLOWOUT ON THE LEFT FRONT TIRE. THE BLOWOUT CAUSED A SMALL TEAR IN THE TIRE AT THE SEAM WHERE THE SIDEWALL JOINS THE TREAD. WE COULD FIND NO EVIDENCE…"~1,364 mi, complaint #1235560
    • "I PURCHASED THIS CAR FROM SCHALLER AUTO WORLD ON 11/14 18 AND THE FOUR TIRES ON THE CAR BY STATE LAW ARE UNSAFE TO BE ON THE ROAD,STATE LAW IS 5.0 AND ABOVE,ALL FOUR WERE MEASURED TO BE 2.0 AND ABOVE TO BE BELOW 3.0. I WENT TO THEM WITH MY COMPLAINT AND THEY W…"~28,198 mi, complaint #1536152
  36. #36

    unintended acceleration

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle experienced unintended acceleration with the air bag warning light illuminated. The dealer was made aware of the failure; however, the vehicle was not dia…"~77,778 mi, complaint #1827202
  37. #37

    abs module

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I WAS MAKING A RIGHT HAND TURN ON A CITY STREET AT APPROXIMATELY 20 MILES PER HOUR WHEN THE STEERING GOT VERY HEAVY, THE ABS AND TRACTION CONTROL LIGHTS ILLUMINATED, A MESSAGE ON THE DASH STARTED THAT HILL START ASSIST WAS DEACTIVATED AND THE SPEEDOMETER STOPP…"~38,500 mi, complaint #1490686
  38. #38

    adas collision warning

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "MY VEHICLE ACCELERATED WHEN I WAS SLAMMING FULL PRESSURE ON THE BRAKE AND CAUSED ME TO HIT A STORE, THANK THE LORD I HAD FULL COVERAGE AND IT ONLY DID COSMETIC DAMAGE TO THE VEHICLE, I'VE ALSO HAD TIMES WHERE IT WILL SAY THE TRACTION CONTROL IS OUT OR IT HAS N…"~86,074 mi, complaint #1626927
  39. #39

    adas lane keeping

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I WAS DRIVING ON THE HIGHWAY GOING 60 AND MY STEERING WHEEL LOCKED UP AND AN ALERT POPPED UP ON MY DASH SAYING 'DRIVER ASSIST FAULT. REPAIR REQUIRED', IT WENT AWAY AFTER ABOUT 30 MINUTES BUT IT HAS HAPPENED ONCE AGAIN SINCE THEN AND THE FIRST OCCURRENCE ONLY H…"complaint #1675495
  40. #40

    engine head gasket

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY CAR WAS DRIVING VERY SLUGGISH ON 10/24/2018, I HAD MY CAR TOWED 42 MILES TO THE LAST FORD DEALERSHIPS THAT WORKED ON MY CAR LAST FOR A ENGINE ISSUE. AFTER THEY DID SOME TEST THEY SAID THAT MY ENGINE HAS BLOWN DUE TO THE HEAD GASKET WARPED AND THE CYLINDERS…"~85,000 mi, complaint #1511102
  41. #41

    engine mounts

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "What happened? I purchased a 2015 Ford Focus from Carvana in November 2022 with about 70,000 miles on it. Since then, the vehicle has experienced numerous and severe mechanical failures. The engine mount and transmission mount have both failed and required rep…"complaint #1992536
  42. #42

    ev drive unit or inverter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "MY CAN USED TO GET 400 PLUS MILES WHEN THE HAS TANK IS FULL. NOW IT GETS LESS AND STUDY GET LESS WHEN I FILL UP. WHEN I STEP ON THE ACCELERATOR THE CAR SOUND LIKE AIR RUSHING IN AND THE RPM'S REV UP WAY TO HIGH. THIS BEEN GOING ON FOR A FEW WEEKS. THIS HAPPEN…"complaint #1596465
  43. #43

    fuel injector

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ON AUG. 25, 2020,WHILE DRIVING IN CITY TRAFFIC, CAR STALLED MULTIPLE TIMES, CIL CAME ON, CAR WOULD NOT DRIVE. TOWED TO DEALERSHIP AND DIAGNOSED AS FAULTY FUEL PRESSURE SENOR."~75,854 mi, complaint #1701048
  44. #44

    glass and windshield

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THE SUNROOF GLASS EXPLODED, NOTHING HIT IT AND THERE WERE NO OTHER VEHICLES NEARBY."complaint #1308050
  45. #45

    hv system fault reduced power

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I WAS DRIVING 70 MILES AN HOUR ON THE EXPRESSWAY. THE CAR WITHOUT WARNING STOPPED ACCELERATING AND REDUCED TO 40 MPH IN SECONDS AS IF SOMEONE SLAMMED ON THE BRAKES. THE CAR WOULD NOT ACCELERATE. ADDITIONALLY, THIS SAME CAR HAS THE AIR CONDITIONING THAT WENT OU…"~90,000 mi, complaint #1583725
  46. #46

    mirror

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THERE IS EXTREME DISTORTION OF THE IMAGE ON THE INSIDE MANUAL (NON-ELECTRONIC) REAR-VIEW MIRROR WHEN THE MIRROR IS SET TO THE "NIGHT" POSITION. THE MIRRORS ARE OK WHEN SET TO THE "DAY" POSITION. I HAVE OBSERVED THIS DEFECT IN THE MIRROR OF MY PERSONAL FORD F…"complaint #1343385
  47. #47

    noise or vibration unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHEN TURNING THE CAR VIBRATES AND SHAKES A LOTS AND MAKE SOME NOISE.NOT SURE WHAT THIS COULD BE BUT NEED HELP WITH THIS BEFORE SOMETHING HAPPENS. THIS HAPPENED UPON TURNING TAKE OFF,HIGHWAY, EXHILARATION IN CITY ALSO TOO. I JUST BOUGHT THE CAR I NOTICE THIRD…"~32,000 mi, complaint #1589001
  48. #48

    seat mechanism

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THE UPPER HALF WHEN I ADJUST IT SOMETIMES DOESN'T CLICK IN ALL THE WAY AND AS I'M DRIVING ONE SIDE WILL GIVE OUT AND CLICK INTO ONE BEHIND THE ONE I SET IT AS AND IT'S ONLY ONE SIDE."complaint #1521750
  49. #49

    software or update

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND SPUN OUT IN THE MIDDLE OF TRAFFIC. THE CONTACT HAD HIT THE BARRIER AND THEN MOVED THE VEHICLE TO THE SIDE OF THE HIGHWAY. THE C…"complaint #1640084
  50. #50

    stability and traction control

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "MY CAR STALLS SHAKES AND STUDDERS WHEN I ACCELERATE, EVEN AFTER I TURN THE TRACTION CONTROL OFF IT CONTINUES ,I'VE NEARLY BEEN REAR ENDED PLENTY OF TIMES. I DON'T FEEL SAFE AND EITHER DOES MY PASSENGERS AS AND I'M SURE THIS JERKING AS AND TIRE SPINNING WILL C…"~45,000 mi, complaint #1368748
  51. #51

    throttle and pedal

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "CAR CONSTANTLY HAS ISSUES STUTTERING WHEN TRYING TO ACCELERATE. IT CAUSES SHAKING IN THE CAR AND ONLY LIGHTLY LESSENS WHEN THE GAS TANK IS OVER HALFWAY FULL AND/OR HAS A RECENT OIL CHANGE. ALREADY HAD A FEW PARTS REPLACED CONCERNING THE CPV BECAUSE THE GAS PED…"complaint #1560131

NHTSA investigations

Search NHTSA's own recall and complaint database for FORD FOCUS directly.