2015 DODGE JOURNEY

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    seat mechanism

    82 unsafe, 7 broken

    89
    incidents
    Typical range: 46,000–96,500 mi

    Median 70,000 mi, based on 52 reports (45% had no usable mileage)

    • "ON THE PASSENGER SEAT THE HEAD REST JUST POPPED OPENED FOR NO REASON. THE VEHICLE WAS STATIONARY AT MY HOUSE MY HOUSE WHICH IS ON E WARREN ST WITHIN 1 DAY OF THE HEAD REST POPPING OPEN. THIS NEED TO BE PLACED AS A RECALL. THE REPAIR COST IS TO EXPENSIVE."~11,195 mi, complaint #1686146
    • "STOPPED AT MCDONALD'S ON WAY BACK FROM KANSAS CITY TO OMAHA. WHEN FAMILY WENT IN HEADREST WAS FINE. WHEN WE CAME OUT HEADREST WAS POPPED OUT."~50,000 mi, complaint #1577001
    • "MY CAR WAS NOT RUNNING. I HAD JUST GOTTEN IN MY CAR AND THE HEADREST DEPLOYED AND HIT ME IN THE BACK OF THE HEAD."~70,000 mi, complaint #1485164
    • "THE HEADREST DEPLOYED WHILE DRIVING WITH NO IMPACT. IT IS SPRING LOADED AND POPPED OUT VERY FAST, IT LOOKS LIKE PLASTIC HOLDING A DOING BACK BROKE CAUSING IT TO RELEASE, COULD HAVE CAUSED AN ACCIDENT"~98,000 mi, complaint #1627448
    • "The contact owns a 2015 Dodge Journey. The contact stated while driving 25 MPH, the passenger’s side headrest exploded without impact or warning. The vehicle was taken to the local dealer, where it was diagnosed and determined that the safety mechanism was err…"~134,000 mi, complaint #2106064
  2. #2

    engine stall or no start

    7 stranded, 56 unsafe

    63
    incidents
    Typical range: 16,500–71,000 mi

    Median 37,000 mi, based on 85 reports (31% had no usable mileage)

    • "I HAVE HAD MY CAR RIGHT AT 3 MONTHS AND IT JUST SHUTS OFF WITH NO WARNING. I HAVE CHILDREN IN THIS CAR GOING DOWN THE INTERSTATE AND IT JUST SHUTS OFF. THERE IS NO WARNING SIGNS AND NO WAY TO GET IT OFF THE SIDE OF THE ROAD. I'M JUST DEAD IN THE WATER HOPIN…"~500 mi, complaint #1185237
    • "WHILE DRIVING WITH MY 2 YOUNG CHILDREN MY CAR SHUT OFF OUT OF NO WHERE. I WAS DRIVING DOWN A BUSY STREET IN A LARGE CITY AND WENT TO TURN RIGHT INTO A PARKING LOT, AS SOON AS I PULLED INTO THE LOT THE CAR SHUT OFF, THE STEERING WHEEL AND BREAK LOCKED AND I COU…"~19,000 mi, complaint #1401772
    • "CAR WILL STALL ANYWHERE AND ANYTIME AND DOESN'T GIVE YOU ENOUGH TIME TO PULL OVER. LOSE ALL POWER TO ACCELERATOR AND STEERING WHEEL. CHECK ENGINE LIGHT COMES ON CAR WILL NOT SHUT OFF AND WILL NOT MOVE. IF CAR IS OFF IT WON'T START OFTEN BEING TOWED. CAMSHAFT S…"~52,000 mi, complaint #1691223
    • "STOPPED AT RED LIGHT AND WHEN I STEP ON THE GAS PEDDLE CHECK ENGINE LIGHT CAME ON AND THE CAR STALLED, THE DASHBOARD, RADIO AND A/C WERE STILL ON. ATTEMPTED TO TURN ON CAR AND IT SHAKE TO TRY TO TURN OFF BUT WOULDN'T. TOOK IT TO CARMAX AND CAR WOULD NOT RECOGN…"~78,000 mi, complaint #1667844
    • "MY 2015 DODGE JOURNEY WONT START. I CHANGED THE BATTERY AND STARTER AND STILL NOTHING. I HEAR ONE CLICK WHEN I TRY TO START IT BUT IT WONT TURN OVER AND START. IT TELLS ME THAT MY CAR IS NOT IN PARK BUT IT WONT START. THEN ONCE IT STARTED, IT DIED WHILE I WAS…"~159,000 mi, complaint #1554365
  3. #3

    airbag system

    51 unsafe

    51
    incidents
    Typical range: 31,000–80,000 mi

    Median 54,500 mi, based on 47 reports (35% had no usable mileage)

    • "I WAS RECENTLY INVOLVED IN AUTOMOTIVE COLLISION FRONT END DAMAGE. MY CAR FRAME WAS BENT AND TRANSMISSION WAS LEAKING. EVERYONE THAT HAS B=SEEN MY CAR BELIVES THAT THE AIRT BAGS SHOULD HAVE DEPLOYED BUT DIDNT. I HAVE BRUSICING ON MYARM DUE TO HITTING THE STEERI…"~1,800 mi, complaint #1277506
    • "MY SON WAS DRIVING IN HEAVY RAIN WHEN THE VEHICLE HYDROPLANED IN WHICH THE VEHICLE CRASHED AND HIT THE GUARD RAIL. DURING THE INVESTIGATION THE IT WAS ASKED IF THE THE AIR BAGS DEPLOYED. THE AIR BAGS DID NOT DEPLOY DURING THE ACCIDENT. THIS WAS A VERY SERIOUS…"~34,000 mi, complaint #1496358
    • "I AM NOT SURE IF THIS WARRANTS A COMPLAINT BUT WHEN I WREAKED MY VEHICLE MY AIRBAGS DID NOT DEPLOY. I WAS TRAVELING ABOUT 50MPH ON A MAIN ROAD IT WAS NIGHT TIME AND HAD STARTED TO RAIN AND I HIT A COW THAT WAS STANDING IN THE MIDDLE OF THE ROAD. THERE WAS ABOU…"~54,500 mi, complaint #1352318
    • "MY AIR LIGHT CAME ON OUT OF NO WHERE.AND DOES NOT GO AWAY. I WAS NOTIFIED NO RECALLS ARE ON THIS VEHICLE BY MY DEALER SHIP AND WAS INFORMED THE AIR BAGS WILL NOT DEPLOY IF WE WERE TO GET IN A ACCIDENT."~80,000 mi, complaint #1501941
    • "The contact's wife owns a 2015 Dodge Journey. The contact stated that the air bag warning light was illuminated. An unknown dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 17V432000 (Air Bags)…"~140,000 mi, complaint #1891725
  4. #4

    abs module

    1 stranded, 47 unsafe, 1 annoyance

    49
    incidents
    Typical range: 39,000–75,000 mi

    Median 60,000 mi, based on 61 reports (44% had no usable mileage)

    • "HAVE RECEIVED TWO NOTICES REGARDING THE DEFECTIVE ANTI-LOCK BRAKE SYSTEM MODULE. DEALER SAYS THEY WILL CALL WHEN PART IS AVAILABLE. SHOULD I BE CONCERNED FOR MY SAFETY? WHY IS THIS TAKING SO LONG TO RESOLVE?"~5,000 mi, complaint #1253555
    • "TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. REEDMAN TOLL CHRYSLER/JEEP ([REDACTED ADDRESS], LANGHORNE, PA) AND THE MANUFACTURE…"~42,000 mi, complaint #1559128
    • "THE ABS AND ESC ALARM AND WARNING LIGHTS CAME ON AT THE SAME TIME, WHILE I WAS DRIVING AND I HAD JUST APPLIED THE BRAKES FOR A CAR TURNING LEFT THAT WAS IN FRONT OF ME."~59,940 mi, complaint #1558822
    • "I HAVE JUST PAID TO HAVE MY GRANDSON'S DODGE JOURNEY REPAIRED. THE DEALER SAID THERE WAS A RECALL ON THIS PROBLEM BUT NOT FOR OUR VIN NUMBER. HE COULD NOT START THE VEHICLE AND THERE WERE MULTIPLE FLASHING LIGHTS. THEY FOUND WATER IN THE ABS UNIT, WIRE SHO…"~73,000 mi, complaint #1554752
    • "TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 10 MPH, THE ABS INDICATOR ILLUMINATED. THE VEHICLE WAS PLACED IN PARK, TURNED OFF, AND RESTARTED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BUTLER CHRYSLER DODGE JEEP ([REDACT…"~135,000 mi, complaint #1436234
  5. #5

    transmission automatic

    1 stranded, 26 unsafe, 1 annoyance

    28
    incidents
    Typical range: 48,000–90,000 mi

    Median 83,500 mi, based on 25 reports (44% had no usable mileage)

    • "PURCHASED NEW JUNE 2015,. IN JULY 2015 CHECK ENGINE LIGHT CAME ON- AC PROBLEM -IT WOULD BLOW HOT AIR. THE SERVICE DEPT RESET THE CODES. THIS PROBLEM STILL OCCURRS INTERMITTENTLY. THE TRANSMISSION FAILED IN AUGUST 2015- SERVICE REPLACED THE ENTIRE TRANSMISSI…"~4,200 mi, complaint #1224466
    • "I HAVE A 2015 DODGE JOURNEY THAT HAS HAD MAJOR PROBLEMS WITH IT. BEFORE THE CAR WAS EVEN A YEAR OLD IT WAS TAKING INTO THE SHOP FOR TRANSMISSION PROBLEMS. THE CAR COMPLETELY SHUT OFF ON ME WHILE DRIVING IN THE MIDDLE OF A BUSY INTERSECTION WHILE I WAS TURNING…"~48,000 mi, complaint #1480220
    • "TRANSMISSION IS SLIPPING HAD IT LOOKED AT SEVERAL TIME AND CANT FIND ANYTHING HAD THE OIL CHECKED AND ITS STILL GOOD"~83,352 mi, complaint #1696292
    • "COMPLETE POWER LOSS WHILE DRIVING THE WHOLE TRANSMISSION HAD TO BE REPLACED. SINCE THAT EVENT WE HAD HAVE CONSTANT PROBLEMS WITH MISFIRES AND FUEL INJECTORS. AIRBAG LIGHT KEEPS COMING ON. ELECTRICAL PROBLEMS."~90,000 mi, complaint #1743433
    • "TL* THE CONTACT'S WIFE OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN IND…"~149,000 mi, complaint #1725611
  6. #6

    engine internal

    3 stranded, 17 unsafe, 1 annoyance

    21
    incidents
    Typical range: 10,500–90,000 mi

    Median 76,000 mi, based on 28 reports (18% had no usable mileage)

    • "WAS DRIVING OUTT OF STATE IN A 5 MONTH OLD VEHICLE. WE THEN STOPPED AT A FOOD PLACE FOR ABOUT 25 MINUTES. WHEN I TRIED TO START THE CAR, BRAKE PEDAL WAS HARD AND WOULD NOT GIVE WAY, DASH LIGHTS LIT UP RUN LIGHT AS WELL BUT VEHICLE DID NOT START. ON SEVERAL OCC…"~10,520 mi, complaint #1204724
    • "MY JOURNEY WILL TURN OFF SITTING A STOP LIGHT OR JUST TURN OFF WHILE ACCELERATING FROM A STOP POSITION. ENTERING OR EXITING TRAFFIC. WHEN CHECKING ENGINE LIGHT THE CAMSHAFT SENSOR WAS DEFECTIVE. THIS CAUSING MY CAR TO TURN OFF."~59,000 mi, complaint #1510054
    • "MY 16-YEAR-OLD SON WAS DRIVING OUR 2015 DODGE JOURNEY TO SCHOOL. HE BEGAN TO HEAR A NOISE THAT SOUNDED AS IF SOMETHING WAS DRAGGING UNDERNEATH THE VEHICLE. THE DRIVER BEHIND HIM WAS FLASHING HIM TO PULL OVER, HE BEGAN HAVING ISSUES CONTROLLING THE VEHICLE FORT…"~86,000 mi, complaint #1562398
    • "TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT SHE HAD TAKEN HER VEHICLE IN TO THE DEALER HAWK CHRYSLER DODGE JEEP RAM ([REDACTED ADDRESS], FOREST PARK, IL 60130, [REDACTED PHONE]) FOR AN UNKNOWN RECALL REPAIR REGARDING THE CATALYTIC CONVER…"~114,000 mi, complaint #1696907
    • "DRIVING DOWN THE INTERSTATE MY JOURNEY JUST 'SHUT DOWN.' ONCE GETTING IT TO A SHOP THEY INFORMED ME THAT THE ENGINE WAS PROBABLY THE CAUSE. THE VEHICLE IS AT 119,323 MILES AND DROPPED A CYLINDER RESULTING IN HAVING TO REPLACE THE ENTIRE ENGINE. "~199,323 mi, complaint #1673352
  7. #7

    other

    8 unsafe, 7 annoyance

    15
    incidents

    Commonly reported, insufficient mileage data - n=14, median 28,000 mi, no reliable range below 25 reports.

    • "MY SISTER AND I PURCHASED A DODGE JOURNEY 2015 , WE ONLY HAD IT APPROX 3 WEEKS, BRIEFLY AFTER RETURNING HOME WE FOUND THE CAR ON FIRE WHICH CAUGHT THE CARPORT AND EVENTUALLY THE HOUSE. FIRE INSPECTOR RULED CAR WAS STARTED BY THE VEHICLE. EVERYTHING WAS DESTROY…"~500 mi, complaint #1218695
    • "WHILE MY HUSBAND WAS DRIVING HOME FROM WORK ON 3/14/17, HE STOPPED TO HELP A FELLOW OFFICER THAT WAS STRANDED, HE GOT OUT OF THE VEHICLE AND WAS HELPING THE OTHER OFFICER HE SMELLED SMOKE AND LOOKED BACK AND SAW THAT IT WAS OUR CAR ON FIRE. THE FIRE OCCURRED I…"~28,000 mi, complaint #1369729
    • "TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 70 MPH, WITH CARGO ON THE LUGGAGE RACK, THE LUGGAGE RACK DETACHED FROM THE VEHICLE AND LEFT HOLES IN THE ROOF. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. TH…"~43,000 mi, complaint #1308758
    • "MY COMPLAINT IS ABOUT THE DEALERSHIP THAT I WENT TO TO GET MY CARS RECALL REPAIRED. A SIMPLE QUESTION ABOUT A RECALL RESULTED IN THE SERVICE MAN TELLING ME THERE IS NO RECALL AND THE PARTS IN MY 2015 ARE FROM 1996 AND THAT THEY CAN NOT FIND A RECALL. I WAS TO…"~51,000 mi, complaint #1567351
    • "EVERYTIME IT RAINS THE CAR FLOODS ON EITHER THE PASSENGER SIDE OR DRIVER SIDE. THIS IS CAUSED ELECTRICAL MALFUNCTIONS AND LIGHTS TO FLICKER. MAY LEAD TO EARLY CORROSION AND FRAME INSTABILITY."~62,000 mi, complaint #1512466
  8. #8

    wiring harness

    11 unsafe, 1 annoyance

    12
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "DODGE RECALL R61 WELL I HAVE A 2015 DODGE JOURNEY AND I WAS HAVING TORQUE CONVERTER PROBLEMS IN WHICH THE DEALER COVERED BUT WHILE THEY WERE IN THERE THEY ALSO DISCOVERED THERE WAS AN ENGINE WIRING HARNESS IN WHICH WATER LEAKED ON FROM A MANUFACTURER MADE H…"~41,000 mi, complaint #1475730
    • "I HAVE BEEN HAVING ELECTRICAL ISSUES SINCE I BOUGHT THE CAR NEW. CAR WILL NOT START AT TIME, BLOWN FUSES, BAD COOLING FANS, PCM ISSUES, TCM ISSUES, FUSE JUNCTION BOX ISSUES. CAR IS CURRENTLY AT THE LAREDO DODGE DEALER BEING FIXED AND THEY ARE HAVING HARD TIME…"~55,000 mi, complaint #1665618
    • "The contact owns a 2015 Dodge Journey. The contact stated the radio had an electrical shortage. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 59,0…"~59,000 mi, complaint #1840354
    • "TAKATA RECALL . I WAS DRIVING MY CAR AND I NOTICED IT SMOKING I LOOK AND THE BACK WINDOW WAS ON FIRE SMOKING AND MY WIRING TO DOOR IS FRIED AND WINDOW SWITCH IS FRIED. *DT UPDATED 12/06/18*JB"~60,000 mi, complaint #1512579
  9. #9

    control module

    1 stranded, 9 unsafe, 1 annoyance

    11
    incidents

    Commonly reported, insufficient mileage data - n=11, median 50,500 mi, no reliable range below 25 reports.

    • "WHILE DRIVING HOME MY 2015 DODGE JOURNEY (WHICH ONLY HAD 2,108 MILES ON IT) DIED WHILE DECELERATING TO TURN INTO MY NEIGHBORHOOD. PRAISE GOD, NO ONE WAS BEHIND ME AND I HAD TO CRANK THE WHEEL TO PULL OVER TO THE SIDE OF THE ROAD AS THE POWER STEERING AND BRAKE…"~2,108 mi, complaint #1193493
    • "TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 55 MPH, THE INSTRUMENT PANEL INDICATED THAT THE VEHICLE WAS IN PARK. THE INDICATOR REMAINED ILLUMINATED FOR APPROXIMATELY 10 TO 15 MINUTES. THE VEHICLE ALSO SHIFTED OUT OF GEAR WITHOUT THE…"~50,343 mi, complaint #1499345
    • "TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO DECREASE IN SPEED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT STATED THAT THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO AN IND…"~62,000 mi, complaint #1428048
    • "I OWN A 2015 DODGE JOURNEY 63000 MILES. WHEN THE VEHICLE WAS IN MOTION ON A MAJOR STREET TRAVELING 49MPH THE CAR JERKED, DEACCELERATED ABRUPTLY AND THE STEERING WHEEL BECAME TIGHT. IT DID NOT SLOW DOWN IT DEACCELERATED. THERE WAS NO WARNING OR CODE ON PRIOR T…"~64,200 mi, complaint #1689491
    • "AIR CONDITIONING COMES ON BY ITSELF WHEN DRIVING. RADIO VOLUME DECREASE WITHOUT TOUCHING IT WHILE DRIVING. CRUISE CONTROL DOES NOT WORK WHEN DRIVING."~106,000 mi, complaint #1580717
  10. #10

    battery and charging

    4 stranded, 6 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=12, median 45,000 mi, no reliable range below 25 reports.

    • "AN UNKNOWN ISSUE IS COMPLETELY DRAINING THE BATTERY. THUS, RENDERING THE TRUCK INOPERABLE. THE AUTO DOOR LOCKS WOULD NOT WORK AND THE VEHICLE WOULD NOT START. THE FIRST OCCURRENCE TOOK PLACE ROUGHLY TWO MONTHS AGO. THE SERVICE DEPARTMENT AT DARCARS TEMPLE HI…"~26,000 mi, complaint #1426999
    • "I HAVE HAD THIS CAR 5 TIMES IN TWO MONTHS TO THE DEALERSHIP FOR THE SAME THING. SOMETHING HAS BEEN KILLING THE BATTERY. THE DEALER HAS NOT BEEN ABLE TO FIND WHAT IS WRONG OUTSIDE OF REPLACING THE NEW BATTERY. IT IS AT YUCCA VALLEY CHRYSLER CENTER IN YUCCA VALL…"~29,000 mi, complaint #1359950
    • "BATTERY LIGHT CAME ON FOLLOWED BY CHECK ENGINE LIGHT. THEN RECEIVED A MESSAGE SAYING BATTERY SAVER MODE. CAR FUNCTION SUCH AS REMOTE START AND RADIO WERE NOT WORKING. MY BATTERY WAS COMPLETELY DEAD AND REPLACED IT WITH A NEW ONE. 4 DAYS LATER, SAME PROBLEMS OC…"~42,300 mi, complaint #1395795
    • "CAR SUDDENLY TURNED OFF WHILE IN MOTION CAUSING WHEEL AND RIM DAMAGE AS WELL AS BACK NUMBER DAMAGE. REPLACED BATTERY AFTER CHECK ENGINE LIGHT CAME ON AT WHICH TIME THE VEHICLE OPERATED FINE THE PREVIOUS DAY AND HAD BEEN SITTING OVERNIGHT(DIAGNOSED BY AUTO ZONE…"~46,000 mi, complaint #1483711
    • "REPEATED SYSTEM LOW VOLTAGE ISSUES, VEHICLE STALLS WHILE DRIVING - DOES NOT MATTER THE SPEED - IT HAS DONE IT AT 50 - 60 MILES A HOUR RENDERING POWER BRAKES AND STEERING USELESS. STALLS AT RED LIGHTS OR STOP SIGNS WHILE MOVING OR STILL. IT IS WORSE DURING CO…"~68,000 mi, complaint #1527403
  11. #11

    stability and traction control

    10 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=20, median 31,000 mi, no reliable range below 25 reports.

    • "THE ABS WARNING LIGHT IS ILLUMINATED, BUT THERE IS NO TROUBLE CODES. THERE HAS BEEN A RECALL ALERT, ABOUT THE ELECTRONIC STABILITY OF SUCH I FOUND ONLINE."~23,000 mi, complaint #1475801
    • "ELTRONIC STABILITY CONTROL LIGHT RANDOMLY COMES ON WHILE DRIVING AND FRONT PASSENGER HUB IS GOING OUT AT ONLY 30K MILES"~30,000 mi, complaint #1385114
    • "TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE ANTI-SKID AND ABS WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE VEH…"~32,040 mi, complaint #1592731
    • "2015 DODGE JOURNEY. LIGHTS FOR AWD, ABS AND STABILITY CONTROL SYSTEM COME ON WITH NO NOTICE AS I ENTER A MAJOR INTERSECTION. LOSS OF POWER NO ACCELERATION. THE VEHICLE FINALLY STARTED TO MOVE. THE. WARNING LIGHTS WENT OFF. CONTACTING DEALER FOR REPAIR."~33,000 mi, complaint #1590279
    • "THE VEHICLE WILL LOSE POWER WHILE DRIVING DOWN THE ROAD AND SIMULTANEOUSLY THE TRACTION CONTROL LIGHT ACTIVATES FOLLOWED BY THE CAR LAUNCHING FORWARD AND THE SERVICE AWD AND ABS LIGHTS ACTIVATING. THE VEHICLE WAS TAKEN TO A CHRYSLER GARAGE WHICH DUPLICATED THE…"~87,000 mi, complaint #1465194
  12. #12

    infotainment head unit

    1 unsafe, 6 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "ONE WEEK AFTER PURCHASING VEHICLE, NAVIGATION SYSTEM HAD ERRORS. WHEN ATTEMPTING TO FIND ROUTE, RECEIVED TWO ERROR MESSAGES. "CAN'T UNLOCK MAPS" AND "DETAILED MAPS ARE REQUIRED FOR ROUTING. NO DETAILED MAPS FOUND ON THIS UNIT." TOOK VEHICLE TO THE DEALERSHIP…"~16,700 mi, complaint #1398132
    • "NAVIGATION SYSTEM DEFECTIVE. UNIT STOPPED WORKING LESS THAN YEAR AFTER PURCHASING NEW. DEALER STATED ENTIRE UNIT NEEDS TO BE REPLACED. RESEARCHED ISSUE ONLINE AND THE DEFECT IS REPORTED REPEATEDLY BY OWNERS OF 2015 DODGE JOURNEYS. DEFECT APPEARS TO BE SYSTEMIC…"~21,000 mi, complaint #1397201
    • "TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL MALFUNCTION CONCERNING THE U-CONNECT FUNCTION. LITHIA CHRYSLER DODGE JEEP RAM FIAT OF BRYAN COLLEGE STATION (301 N EARL RUDDER FWY, BRYAN, TX 77802, [REDACTED P…"~31,000 mi, complaint #1576095
    • "THE NAVIGATION SYSTEM IN MY 2015 DODGE JOURNEY STOPPED WORKING. IT SHOWS NO MAP INPUT/NAVIGATION SYSTEM NOT ON VEHICLE. I HEARD THIS HAS BEEN HAPPENING A LOT ON DODGE JOURNEYS. I TOOK IT IN AND THE WILL HAVE TO REPLACE THE WHOLE RADIO/SYSTEM. I WAS DRIVING WHE…"~36,000 mi, complaint #1557132
    • "THE PHONE AND BLUETOOTH DO NOT WORK. THE TOUCHSCREEN WILL NOT PROMPT TO THE NEXT SCREEN WHEN YOU PRESS "PHONE" AND IF YOU GO INTO THE SETTINGS MENU, IT DOES NOT REGISTER THAT YOU ARE SELECTING "PHONE/BLUETOOTH." I HAVE TRIED DOING THIS WHEN THE VEHICLE IS BOTH…"~47,500 mi, complaint #1616510
  13. #13

    acceleration loss or hesitation

    6 unsafe

    6
    incidents

    Commonly reported, insufficient mileage data - n=18, median 11,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO JERK EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILUR…"~1,000 mi, complaint #1179166
    • "I WILL DESCRIBE THE 'PROBLEM' TO THE BEST OF MY ABILITY: AT COMPLETELY RANDOM TIMES IF THE CAR HASN'T WARMED UP EXTENSIVELY IT LOSES POWER AND THE FEELING IS AS IF YOU HAVE BEEN REAR-ENDED BY ANOTHER CAR. YOUR FOOT IS STILL ON THE GAS AND THE CAR DOESN'T REV I…"~8,245 mi, complaint #1277178
    • "THERE IS A BUCKING, JOLTING ACTION AT INTERVALS. AFTER STOPPING, VEHICLE LOSES PICKUP ACTION"~22,000 mi, complaint #1506155
    • "WHEN ACCELERATING IT HAS A HESITATION LIKE THE FUEL SUPPLY SHUTS OFF BRIEFLY OR IT IS MISFIRING OR SOMETHING THAT IS CAUSING ME TO NOT BE ABLE TO ACCELERATE UP TO SPEED WHEN TAKING OFF OR DURING DRIVING. IT HAS HAPPENED MULTIPLE TIMES OVER THE PAST SEVERAL MO…"~67,000 mi, complaint #1663765
    • "POWER SURGING OR FUEL SURGING DURING ACCELERATING. WHEN I TRY TO GET UP TO SPEED IT IS LIKE IT CUTS OUT ON FUEL AND SURGES."~78,900 mi, complaint #1678967
  14. #14

    brake hydraulics

    6 unsafe

    6
    incidents

    Commonly reported, insufficient mileage data - n=15, median 65,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 70 MPH, THE CONTACT ATTEMPTED TO APPLY THE BRAKES; HOWEVER, THEY FAILED TO STOP THE VEHICLE. THE VEHICLE STRUCK A DOG. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPO…"~18,000 mi, complaint #1255416
    • "3 SEPARATE INCIDENTS, ALL INVOLVING BRAKING WHILE IN MOTION, SPREAD OVER ABOUT 2 MONTHS. 1., TOOK TOO LONG TO COME TO A STOP WHILE BRAKING AT A RED LIGHT (6 CAR LENGTHS); 2., LIGHT TAP CAUSED CAR TO SCREECH TO A STOP; 3. COMPLETE FAILURE; NO RESPONSE TO REPEA…"~23,295 mi, complaint #1374566
    • "TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE BRAKE PEDAL WAS NOT RESPONDING WHEN DEPRESSED. IN ADDITION, WHILE DRIVING 15 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEH…"~28,556 mi, complaint #1288318
    • "WHEN ACCELERATING VEHICLE PULLS MORE ONE WAY (RIGHT). WHEN AT STEADY SPEED VEHICLE HOLDS DIRECTION BUT IF GETTING ON THE FREEWAY OR ACCELERATING AFTER STOPPING, I HAVE TO STRONGLY CORRECT THE VEHICLE'S DIRECTION. CONCERNED THERE IS A POSSIBILITY OF BRAKES NOT…"~65,000 mi, complaint #1472544
    • "The contact owns a 2015 Dodge Journey. The contact stated while depressing the brake pedal, the brakes made an abnormal grinding sound. The contact also stated that the steering wheel was misaligned and would not return to center. The vehicle was taken to an i…"~84,000 mi, complaint #1938679
  15. #15

    interior trim

    4 unsafe, 2 broken

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "MY HEADREST ON THE PASSENGER SIDE POPPED OPEN AND CAN'T BE RESET. LOOKS LIKE A PLASTIC PIECE BROKE ON THE INSIDE. THE VEHICLE HAD A PASSENGER IN THE SEAT. WE WERE DRIVING ON A CITY STREET, STOPPED AT A RED LIGHT."~30,000 mi, complaint #1525858
    • "A WHILE BACK MY PASSENGER SIDE HEADREST EXPLODED, NOT SURE WHEN OR HOW? MY CAR WAS UNDER WARRANTY SO THE DEALERSHIP I PURCHASED IT FIXED IT, HOWEVER RECENTLY WHEN DRIVING DOWN THE INTERSTATE OUT OF NO WHERE MY DRIVER SIDE HEADREST ALSO EXPLODED, IT SCARED THE…"~44,000 mi, complaint #1574766
    • "THE HEAD REST ON MY PASSENGER SIDE JUST POPPED OFF AND NEEDS TO BE REPLACED. IT SEEMS THAT THE PLASTIC BREAKS SO EASILY. ALSO THE PLASTIC PARTS ON THE SIDE OF THE TWO FRONT SEATS BREAK AND CRACK SO EASY. ON MY CAR IT'S HANGING IN BY A SINGLE PIECE."~45,762 mi, complaint #1693948
    • "MY 2015 DODGE JOURNEY HEADREST EXPLODED WHILE I WAS DRIVING. WANT TO BRING IT IN BUT SEEING THAT ITS NOT A RECALL."~75,000 mi, complaint #1601611
    • "THE HEADREST ON THE PASSENGER SEAT HAD DISLODGED WITHOUT ANY MAJOR FORCE. THE PLASTIC THAT HOLDS THE BAR HAS CRACKED LEAVING THE HEADREST UNABLE TO SECURE BACK IN PLACE. THE TINY BAR THAT IS LOCKED INTO PLACE WITH TWO PLASTIC PIECES ARE STILL INTACT AND THE TW…"~95,427 mi, complaint #1662846
  16. #16

    key fob and immobilizer

    6 unsafe

    6
    incidents

    Commonly reported, insufficient mileage data - n=14, median 85,000 mi, no reliable range below 25 reports.

    • "ON SEVERAL OCCASIONS, MY JOURNEY HAS JUST SHUT DOWN WHILE IN MOTION. THIS HAS HAPPENED TO ME AND MY HUSBAND. LIGHTS GO OFF, ENGINE WILL NOT START, CANNOT PUSH THE BRAKE TO INITIALIZE STARTUP. ONLINE I HAVE FOUND MANY OTHERS WITH THE SAME PROBLEM. SOME BELIEVE…"~25,000 mi, complaint #1418477
    • "VEHICLE,IN GARAGE OVERNIGHT, WHEN TRYING TO ENTER VEHICLE IN THE MORNING IT WOULD NOT RECOGNIZE KEY FOB AND NO ELECTRICAL POWER IN VEHICLE. JUMP STARTED AND TOWED TO REPAIR SHOP. THEY DID AN ELECTRICAL SYSTEM TEST AND FOUND NO PROBLEM AND RECHARGED THE BATTERY…"~29,186 mi, complaint #1661863
    • "WHILE DRIVING ON THE EXPRESS WAY I CHANGED LANES AND SUDDENLY THE CAR JERKED AND STARTED GOING FASTER, THE CHECK ENGINE LIGHT STARTED BEEPING , I PUT MY FOOT ON THE BRAKE BUT THE CAR DID'NT SLOW DOWN FAST ENOUGH, SOON AS I LOOKED UP I CRASHED ON MY DRIVER SIDE…"~74,795 mi, complaint #1691672
    • "KEY FOB SHOULD NOT GO OUT SO SOON. CAR DO NOT START. I CHANGED BATTERY. IT WILL UNLOCK AND LOCK DOORS BUT DO NOT START. I CALLED DODGE 8004236343 AND THEY TOLD ME THAT I CAN START IT WITH THE KEY BUT THERE IS NO WHERE TO PUT THE KEY OTHER THAN THE DOOR. THEN T…"~96,273 mi, complaint #1496517
    • "HAD NOT STARTED THE VEHICLE FOR 1 WEEK. WITH FOB IN HAND I OPENED THE DOOR. WITH DOOR OPEN I PUT MY FOOT ON THE BRAKE (IT DID NOT COMPRESS), THEN PUSHED THE START BUTTON. THE DASH FLASHED ON AND OFF SAYING FOB NOT DETECTED. TRIED PUSHING FOB, TRIED STARTING CA…"~98,000 mi, complaint #1717747
  17. #17

    seatbelt and pretensioner

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT WAS TEARING IN TWO PARTS. IN ADDITION, THE REAR MIDDLE SEAT DID NOT HAVE THE BUCKLE HARNESS TO SECURE THE SEAT BELT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED…"~20,360 mi, complaint #1328797
    • "WE SLID A FOLDING TABLE IN FROM THE BACK OF THE CAR AND BUMPED THE PASSENGER HEADREST AND THE ACTIVE HEADREST RESTRAINT DEPLOYED."~86,880 mi, complaint #1698723
    • "1. THE DRIVER SEAT BELT DOES NOT STAY LOCKED IN. PERIODICALLY I WOULD PUT THE SEATBELTS ON AND IT WILL UNBUCKLE AS IF IT WASN'T SECURED IN. I HEARD IT CLICK. IT HAS HAPPENED SEVERAL TIMES. LUCKILY I WAS NOT MOVING AT THE TIME. 2. I RECEIVED AN TUNE…"~111,000 mi, complaint #1479346
  18. #18

    steering rack mechanical

    5 unsafe, 1 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "WHILE DRIVING (IN MOTION) ON THE HIGHWAY, STEERING WHEEL LOCKED UP AS IF THE VEHICLE WAS IN PARK, AND THE ENGINE WAS OFF. I HAD JUST 5 MILES PREVIOUSLY TURNED THE STEERING WHEEL TO GET ON THE HIGHWAY. I HAD TO COME TO A STOP, PLACE VEHICLE IN PARK AND TURN THE…"~30,000 mi, complaint #1471717
    • "I HAD MY VEHICLE FOR A YEAR AND ALL OF A SUDDEN MY VEHICLE WILL NOT STEER CORRECTLY. IT WONT TURN RIGHT AT ALL IT JUST GOES STRAIGHT. I FEEL THE SAFETY FOR MY CHILDREN AND I ARE AT RISK. SOMETHING ABOUT A RACK & PINION NOT WORKING DUE TO POWER STEERING FAILURE…"~36,000 mi, complaint #1459790
    • "HAVE A 2015 JOURNEY. SUSPENSION HAS BEEN REPLACED, COOLING SYSTEM REPLACED, AND NOW TRANSMISSION REPLACED. SEAT BELTS KEEP NOT WORKING RIGHT WITH LIGHTS COMING ON. AIR CONDITIONING WILL NOT SHUT OFF ON IT'S OWN. HAVE HAD IT TO THE DEALER FOR AT LEAST 11 WEEKS…"~60,000 mi, complaint #1609336
    • "STEERING SUDDENLY STOPPED WORKING. TOOK TO DEALERSHIP AND WAS TOLD THE POWER STEERING PUMP WAS OUT. A FEW DAYS LATER THEY CALLED (CAR WAS STILL AT THE SHOP) AND SAID THAT THE PUMP GOING OUT CAUSED A RUPTURE IN THE RACK AND PINION."~81,000 mi, complaint #1474385
    • "RACK AND PINION STEERING BLEW OUT WHILE DRIVING. WILL COST $1500 TO REPAIR. THE 2015 DODGE JOURNEY HAD A RECALL FOR THIS, BUT THEY SAY SOMEHOW MY VIN IS NOT INCLUDED."~83,000 mi, complaint #1743006
  19. #19

    ac compressor and refrigerant

    1 unsafe, 4 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "AIR CONDITIONER RANDOMLY TURNS ON. UPON ACCELERATION AND OR STARTING OR STOPPING CAR. AT A STOP SIGN OR LIGHT."~36,000 mi, complaint #1396521
    • "WHILE DRIVING THE AIR CONDITIONING AUTOMATICALLY COMES ON. I WAS DRIVING TO WORK ON A RESIDENTIAL STREET, DECIDED TO OPEN THE WINDOW EVEN THOUGH IT WAS 8:30AM AND IT WAS ALREADY 95 DEGREES OUTSIDE HERE IN VEGAS. DIDN'T GET OUT OF MY COMPLEX BEFORE THE AIR COND…"~65,000 mi, complaint #1584558
  20. #20

    engine cooling

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I PUT THE CATEGORY AS "UNKNOWN" BECAUSE I DONT KNOW WHAT EXACTLY IT FALLS UNDER BESIDES STUPIDITY. MY CAR BEGAN OVER HEATING LAST WEEK. THAT WAS FRUSTRATING ON TOP OF ALL OF THE OTHER PROBLEMS INCLUDING THE CONSTANT JERKING FROM THE CRAP ABS SYSTEM. I PUT RADI…"~100,000 mi, complaint #1608794
  21. #21

    fluid leak unspecified

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "AFTER A HEAVY RAIN AND SUBSEQUENT RAINS, THERE WAS A HEAVY LEAK DOWN THE INTERIOR WALL BETWEEN THE FRONT SEAT AND THE BACK SEAT, FLOODING UNDER THE FRONT SEAT, DRIVER-SIDE FRONT SEAT, AND DRIVER-SIDE BACK SEAT FLOOR UNDER THE CARPET. EACH TIME THIS HAPPENED, T…"~55,000 mi, complaint #1703175
  22. #22

    power steering hydraulic

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO TURN AND FAILED TO MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (TURPIN DODGE CHRYSLER AND JEEP, [REDACT…"~60,000 mi, complaint #1456394
    • "WHEN THE WEATHER TURNED COLD THE POWER STEERING WAS NOT WORKING CORRECTLY. ONE DAY IT WAS FINE AND THE NEXT IT WAS DIFFICULT TO TURN WHEN GOING AT A LOW SPEED OR REVERSING. IT STARTED OUT AS ONLY THE RIGHT TURN WAS DIFFICULT AND THE ONLY WAY TO GET IT TO WORK…"~68,000 mi, complaint #1616648
    • "STEERING NOT WORKING; VERY DIFFICULT TO TURN, ESPECIALLY TO THE RIGHT. SINCE 30K MILES THE POWER STEERING HAS INCREASED IN GETTING LOUDER AND LOUDER. WE COMPLAINED TO THE DEALERSHIP IN 2016. THEY CHECKED IT AND SAID EVERY THING WAS FINE, CHRYSLER SAYS IT'S J…"~93,300 mi, complaint #1652633
  23. #23

    steering electric assist

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "KNOWING THAT CERTAIN MODELS OF JOURNEY ARE INCLUDED IN A STEERING LINES PROBLEM MINE IS NOT BUT IT'S EXPERIENCE SOME WEIRD ISSUES WHEN YOU TURN RIGHT IN THE STANDING STILL MODE IT OFFERS ABSOLUTELY NO ASSISTANCE FROM THE SYSTEM. YOU START RIDING AND THEN IT'S…"~70,000 mi, complaint #1747494
    • "MY VEHICLE IS EXPERIENCING STEERING ISSUES. THE STEERING WHEEL IS VERY HARD TO TURN AND SOMETIMES IT FEELS LIKE IT'S LOCKED AND IT WON'T TURN AT ALL. IT HAPPENS WHEN PULLING OUT OF PARKING SPACE AND TURNING (ESPECIALLY SHARP TURNS) AT LOW SPEED. THIS ISSUE S…"~71,000 mi, complaint #1527406
    • "OUR CAR HAS A LOSS OF POWER STEERING ASSIST THAT REQUIRES EXTRA STEERING EFFORT, ESPECIALLY AT LOWER SPEEDS AND WHEN TURNING OR PARKING. THE STEERING WHEEL IS ALMOST COMPLETELY STIFF AND CANNOT BE TURNED WITHOUT USING EXCESSIVE FORCE TO TURN THE WHEEL. POWER S…"~74,500 mi, complaint #1689336
  24. #24

    catalytic converter

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "MY CATALYTIC CONVERTOR IS BAD, AND I'M ONLY AT 85,286 MILES. I CAN'T BELIEVE THIS PART IS ALREADY BAD ON A 2 YEAR OLD CAR. THIS HAPPENED WHEN I WAS DRIVING, AND MY CHECK ENGINE LIGHT CAME ON. NOTHING SPECIFIC HAPPENED THAT SHOULD CAUSE THIS ISSUE. ALSO, MY STR…"~84,985 mi, complaint #1437841
    • "The contact owns a 2015 Dodge Journey. The contact stated that there was an abnormally strong exhaust odor coming from the vehicle. While attempting to accelerate, the vehicle was hesitating and experiencing a loss of motive power. The check engine warning lig…"~209,000 mi, complaint #2025693
  25. #25

    climate control module

    4 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "MY AC WILL UNSYNC ITSELF AND WHEN I HIT SYNC IT UNSYNC AGAIN. ALSO IF I TURN IT OFF IT WILL TURN IT BACK ON. I DONT KNOW WHAT IS GOING ON BUT I SEE THAT I AM NOT THE ONLY ONE. I AM SCARED BEEN HAPPENING FOR MONTHS"~65,000 mi, complaint #1606676
    • "TAKATA RECALL. THE HEATER/AC JUST KEEP TURNING ON BY IT SELF."~67,655 mi, complaint #1533534
    • "TAKATA RECALL: WHEN TRYING TO ADJUST THE CLIMATE CONTROL TO "SYNC THE PASSENGERS" AND TURN OFF THE REAR CONTROLS, WITHIN SECONDS THE COMPUTER IS TURNING THE VEHICLE'S "SYNC" OFF AND TURNING ON THE REAR CONTROL. AS I WAS TRYING TO ADJUST THE TEMPERATURE IT WILL…"~69,980 mi, complaint #1560575
  26. #26

    cruise control conventional

    2 unsafe, 1 broken, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS, THE CRUISE CONTROL FAILED TO DISENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL AGAIN BEFORE THE CRUISE CONTROL W…"~3,900 mi, complaint #1273062
    • "THE SWITCH ON MY CRUISE CONTROL WENT OUT ON MY 2015 CROSSROAD DODGE JOURNEY ONLY 39000 MILES ON IT"~39,000 mi, complaint #1609467
  27. #27

    engine oil consumption

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "OIL FILTER ADAPTER HOUSING IS LEAKING. WE HAVE BEEN TOLD BY DEALERSHIP, THIS IS A NATIONWIDE ISSUE AND THE PART IS ON BACK ORDER FOR UP TO 4 MONTHS OR LONGER. AND WAS TOLD BY DEALERSHIP VEHICLE CANNOT BE DRIVEN."complaint #1743215
    • "I was told by Bob Steele Chevrolet that the oil change housing is a known problem and cracking which causes oil leakage"complaint #1790763
    • "This vehicle has a known design defect with the oil filter housing and cooler assembly. This plastic assembly will crack and leak oil into a valley in the engine compartment and eventually will leak oil over the rest of the engine and onto the floor. Other tim…"complaint #1864526
    • "Vehicle has oil cooler leak which plastic oil filter casing and oil cooler adapter cracked and leaked. Oil pooled up on top of engine casing channel below intake plenum and dripped down to electrical connectors that go into transmission. Engine oil heated an…"complaint #2047241
  28. #28

    power windows and locks

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT OBSERVED THAT ALL OF THE WINDOWS WERE SEPARATING FROM THE VEHICLE. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE…"~3,000 mi, complaint #1212650
  29. #29

    heater core and blower

    3 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "DRIVER SIDE CONTINUES TO BLOW HOT AIR WHILE THE PASSENGER BLOWS COOL AIR WHILE THE A/C IS RUNNING. TOLD IT WAS THE BLEND DOOR MOTOR AND GOT IT FIXED. A FEW DAYS LATER, THE SOME PROBLEM BEGAN AGAIN."~50,248 mi, complaint #1478145
  30. #30

    torque converter

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. AFTER THE CONTACT OWNED THE VEHICLE FOR A YEAR, THE TRANSMISSION FAILED AND THE TORQUE CONVERTER CRACKED. THE VEHICLE WAS TAKEN TO SLIMAN'S SALES & SERVICE ([REDACTED ADDRESS], AMHERST, OH 44001, [REDACTED PHONE]) WHE…"~15,000 mi, complaint #1607678
  31. #31

    differential

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE GEAR BOX & DIFFERENTIAL WENT OUT WHEN WE WERE TRYING TO PARK. APPLIED THE GAS PEDAL, FELT LIKE THE VEHICLE WOULDN'T MOVE, APPLIED THE GAS MORE & HEARD A LOUD 'BOOM.' WE'RE ABLE TO GET THE VEHICLE PARKED, THEN SMOKE STARTED COMING FROM THE ENGINE. LOOKED T…"~122,000 mi, complaint #1619659
  32. #32

    driveshaft axle cv

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "MY DODGE JOURNEY HAS LESS THAN 70,000 MILES ON IT. AT THIS POINT THE ENTIRE REAR DRIVE SHAFT AND ALL MOTOR AND TRANSMISSION MOUNTS HAVE BEEN REPLACED. THEY WERE ALL SEVERELY DAMAGED. TIRES SHOW SIGNIFICANT WEAR EVEN THOUGH VEHICLE IS WITHIN ALIGNMENT STANDARDS…"~60,000 mi, complaint #1468289
    • "The contact owns a 2015 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and the steering wheel was vibrating. The contact pulled over and noticed that the driveshaft had detached. The local dealer was not c…"~91,000 mi, complaint #1804938
  33. #33

    engine head gasket

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • " @roughly 87500 miles p0302 error with check engine light and slight vibration felt. Replaced all plugs + all coils no effect. additional research found known flaw in earlier years ref: service bulletin and extended warranty (X56) - 3.6L Left Cylinder Head -…"complaint #1786159
    • "This was not an overnight thing. The hoses were being exposed to maximum temperatures each time i drove the car. The hoses going from that extreme heat to cold over and over again which caused little air bubbles in the hoses. As time went on the hoses were for…"complaint #1932216
  34. #34

    evap system

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THIS IS THE THIRD TIME IN 3 MONTHS... THE CHECK ENGINE LIGHT TURNS ON, GOES OFF, THEN THE FUEL CAP LIGHT COMES ON. THE FIRST TIME WE WERE TOLD IT WAS A SENSOR AND THERE WAS A MINOR VAPOR LEAK DETECTED SO DODGE REPLACED THE SENSOR. THE SECOND TIME IT HAPPENED,…"~5,200 mi, complaint #1218159
    • "THIS VEHICLE HAS HAD A RE-OCCURRING ENGINE LIGHT FOR CODE FOR THE PAST YEAR AND A HALF. THE CODE IS P0441. NOT ONLY HAS THIS CODE BEEN A NUISANCE IT IS ALSO CAUSING THE VEHICLE TO STALL. I BELIEVE THE EMISSION SYSTEM IS PURGING THE FUEL VAPORS AT THE WRONG TIM…"~57,000 mi, complaint #1595828
  35. #35

    suspension arms and bushings

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 10 MPH, THE FRONT END OF THE VEHICLE MADE AN ABNORMAL CLANKING NOISE. ADDITIONALLY, WHEN TRAVELING 80 MPH ON UNEVEN SURFACES, THE VEHICLE SWAYED. THE VEHICLE WAS TAKEN TO WELLS MOTOR COMPANY ([REDACTED A…"~26,000 mi, complaint #1410788
  36. #36

    transfer case awd

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE DRIVING ON HIGHWAY APPROXIMATELY 45-50 MPH, BEGINNING TO ASCEND A SMALL HILL, AN EXTREMELY LOUD SQUEAK WAS HEARD AND THERE WAS A BRIEF PERIOD OF RESISTANCE BEFORE THE VEHICLE "LURCHED" FORWARD AND CONTINUED TO MAKE A CLACKING NOISE, FOLLOWED BY A LOUD CR…"~52,000 mi, complaint #1518208
  37. #37

    unintended acceleration

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE THE VEHICLE WAS REVERSING, IT INDEPENDENTLY ACCELERATED AND CRASHED INTO THE CONTACT'S GARAGE DOOR. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS UNABLE TO DI…"~6,500 mi, complaint #1216668
    • "The contact owns a 2015 Dodge Journey. The contact stated while driving at various speeds, the vehicle would independently accelerate without warning. The contact stated that the check engine warning light was illuminated. The vehicle was diagnosed but not yet…"~113,000 mi, complaint #1758378
  38. #38

    adas collision warning

    1 unsafe

    1
    incident

    Commonly reported, insufficient mileage data - n=10, median 50,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIA…"~8,904 mi, complaint #1244702
  39. #39

    alignment and pull

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2015 DODGE JOURNEY EQUIPPED WITH KUMHO SOLUS KH16 TIRES, SIZE: P225/65 R17. THE CONTACT TOOK THE VEHICLE TO EXECUTIVE DODGE JEEP ([REDACTED ADDRESS], WALLINGFORD, CT 06492, [REDACTED PHONE]) FOR A TIRE ROTATION AND WAS INFORMED THAT THE…"~24,000 mi, complaint #1479232
  40. #40

    backup camera

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The review camera stopped working in the early Summer 2026. Sporadically, the image would display and then cut out to a blank/black screen. The warning beeps also we're not working all the time. No warning messages displayed. Eventually it almost entirely sto…"complaint #2235664
  41. #41

    brake pads and rotors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TAKATA RECALL FRENA DE GOLPE O COMO KE BRINCA"~40,000 mi, complaint #1441651
  42. #42

    engine mounts

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE IN REVERSE, THE VEHICLE WOULD NOT IMMEDIATELY STOP WHEN PROMPTED. ALSO, WHILE SWITCHING THE TRANSMISSION TO THE DRIVE POSITION, A LOUD NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN…"~44,000 mi, complaint #1609806
  43. #43

    exhaust system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ENGINE EXHAUST/ CARBON DIOXIDE ENTERING IN THE CABINET OF CAR."~63,000 mi, complaint #1352302
  44. #44

    fuel tank and lines

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THIS OCCURRED IN A DRIVEWAY UPON START-UP OF VEHICLE. THE VEHICLE REFUSED TO START DURING CRANKING OF ENGINE. DEALERSHIP WAS CONTACTED FOR ADVICE, THEY RECOMMENDED TO JUMP THE VEHICLE. DIRECTIONS WERE FOLLOWED WITH HOOD IN THE OPEN POSITION AND FUEL WAS OBSE…"complaint #1241649
  45. #45

    lighting interior

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I AM EXPERIENCING INTERMITTENT ISSUES WITH THE ILLUMINATION OF TNE INTERIOR LIGHTING TO INCLUDE THE 4.3-INCH TOUCH SCREEN DISPLAY, THE TS DISPLAY HAS AT TIMES NOT ILLUMINTATED FOR UP TO A FULL MINUTE. ALSO AT TIMES THE INTERIOR LIGHTING WILL DIM FOR NO REASON…"~18,000 mi, complaint #1256793
  46. #46

    parking brake

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WAS PARKING ON AN INCLINE, I HAD COME TO A COMPLETE STOP. WHEN I APPLIED THE PARKING/EMERGENCY BRAKE THE CABLE DISCONNECTED FROM THE PARKING/EMERGENCY BRAKE PEDAL. THERE WAS AN AUDIBLE POP AND THE PEDAL FELL TOWARDS THE FIREWALL. THE PEDAL NO LONGER RETRACTS W…"~32,179 mi, complaint #1457968
  47. #47

    starter

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHEN I LOOK AT THE MESSAGE BOARDS FOR THIS DODGE MAKE OF CAR THERE ARE ENDLESS MENTIONS OF THIS PROBLEM AND SOMETHING NEEDS TO BE DONE ABOUT PEOPLE ENDLESSLY SPENDING MONEY TO FIX A PROBLEM THAT DODGE KNOWS IS CAUSING THESE PROBLEMS. JUST BOUGHT MY SON THIS CA…"~56,595 mi, complaint #1662580
  48. #48

    steering column

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Airbag warning light goes on and off at times, sometime remains on for a minute or two and other times goes off immediately. This happens when the turn signal is turned on or when I run over a bump in the road. I had the codes run on it and it shows up as the…"complaint #1920952
  49. #49

    throttle and pedal

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Electronic throttle control is malfunctioning need to get replaced I was driving on a highway and lost acceleration this is very dangerous as I have young kids who are in the car with me. I've seen online where other people who own The same vehicle is having t…"complaint #1803582
  50. #50

    timing belt or chain

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL RATTLING SOUND WHILE BEING OPERATED. ALSO, THE VEHICLE LEAKED OIL, THERE WAS A HOLE IN THE TRANSMISSION, AND THE CHECK ENGINE WARNING INDICATOR AND BRAKE LIGHTS ILL…"~78,000 mi, complaint #1555426
  51. #51

    tire failure

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TIRES HAVE HAD SEPARATION ISSUES ON TWO SEPARATE OCCASIONS - STEERING WHEEL HARD TO HANDLE AND VEHICLE SHAKING"~15,000 mi, complaint #1389119
  52. #52

    trunk or liftgate

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The liftgate just stops opening. No emergency bypass will release it. It raises risk on entrapment. The repair shops are unsure why it is happening."complaint #1873732

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 14V711000, 15V431000, 15V675000, 16V273000, 17V432000, 18V332000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for DODGE JOURNEY directly.