2016 DODGE JOURNEY

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine stall or no start

    8 stranded, 70 unsafe

    78
    incidents
    Typical range: 21,000–71,000 mi

    Median 47,000 mi, based on 107 reports (26% had no usable mileage)

    • "MY ACCELERATION DOESN'T WORK WELL, I HAVE TO MAKE SURE THERE IS A LOT OF SPACE TO PULL IN TRAFFIC, OTHER WISE I WILL GET REAR ENDED BECAUSE THE CAR DOESN'T MOVE FAST ENOUGH, IT JUST STALLS."~500 mi, complaint #1455036
    • "THE ENGINE JUST SHUT OFF WHILE DRIVING.. NO WARNING, NO LIGHTS JUST OFF. LOSS POWER STEERING, LIGHTS, ALL POWER. LUCKILY WAS ABLE TO GLIDE OVER TO SIDE OF ROAD AND WAS ABLE TO PUT CAR IN PARK AND HIT ENGINE ON BUTTON AND IT STARTED UP AS NORMAL."~27,000 mi, complaint #1619269
    • "OUT OF FUEL VEHICLE ENDED UP IN TRAFFIC WITH CARS ZIPPING BY. POLICE WERE CALLED BECAUSE THE TRANSMISSION COULD NOT BE PLACED IN NEUTRAL TO PUSH VEHICLE OUT OF TRAFFIC. HAD POLICE NOT ASSISTED IT WOULD RESULT IN BEING REAR ENDED WITH CHILDREN IN THE VEHICLE. T…"~49,000 mi, complaint #1731908
    • "I WAS DRIVING MY 2016 DODGE JOURNEY CROSSROAD AND THE ABS LIGHTS CAME ON AND THEN I FELT MY CAR JERK LIKE IT WAS GOING TO STALL. I TRIED TO GET OFF THE FREEWAY AND MY CAR STALLED OUT. I PUT IT IN DRIVE AND IT WOULD STALL AGAIN. IT SOUNDED LIKE THE ENGINE WAS G…"~71,000 mi, complaint #1569119
    • "ENGINE KEEPS LOSING POWER AND DYING. CRUISE CONTROL REVES ENGINE TO HIGH UP AND DOWN FOR NOW REASON ON A STRAIGHT STRETCH OF STREET WHEN YOURTURN TO THE LEFT TO SHARP THE ENGINE DIES."~123,000 mi, complaint #1678419
  2. #2

    transmission automatic

    7 stranded, 37 unsafe

    44
    incidents
    Typical range: 19,000–93,000 mi

    Median 66,000 mi, based on 38 reports (33% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING HIGH SPEEDS, THE HEADLIGHTS FLICKERED WITHOUT WARNING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. WHILE ACCELERATING FROM A STOP SIGN, THE HEADLIGHTS FLICKERED AND THE VEHICLE FAILED TO MOVE. THE VE…"~600 mi, complaint #1356662
    • "WHILE DRIVING AT A SPEED OF 40 AND TRYING TO ACCELERATE THE CAR SEEMS LIKE IT WILL STALL AND HAS A HARD TIME SHIFTING TO ANOTHER GEAR. THIS HAPPENS ON HIGHWAY AND ON CITY STREETS."~30,000 mi, complaint #1743914
    • "TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE SHUDDERED, FAILED TO ACCELERATE AND STALLED WITH AN UNKNOWN WARNING LIGHT FLASHING. THE VEHICLE WAS TOWED TO POWAY CHRYSLER JEEP DODGE RAM ([…"~66,000 mi, complaint #1660653
    • "TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 20 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE FAILED TO ACCELERATE OR MOVE FORWARD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TRANSMISSION FL…"~85,000 mi, complaint #1573646
    • "TL* THE CONTACT OWNS 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE GEAR SHIFTER FAILED TO CHANGE GEARS. ADDITIONALLY, WHILE ACCELERATING THERE WAS ABNORMAL WINDING NOISE DETECTED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATE…"~146,000 mi, complaint #1712726
  3. #3

    seat mechanism

    34 unsafe, 3 broken

    37
    incidents

    Commonly reported, insufficient mileage data - n=17, median 58,000 mi, no reliable range below 25 reports.

    • "AFTER BEING REAR ENDED AT A STOPPED POSITION AND PUSHED INTO ANOTHER STOPPED VEHICLE IN FRONT, THUS CAUSING A DOUBLE COLLISION, THE DRIVER SEAT HEADREST COMPLETELY EJECTED FROM DRIVER SEAT. DRIVER SEAT ADJUSTMENT BAR CAUSED DEEP TISSUE DAMAGE TO LEGS. THIRD RO…"~28,000 mi, complaint #1494584
    • "I WENT TO GO TO TOWN, OPENED THE DRIVER'S DOOR, STARTED WORKING THE LEVER TO RAISE THE SEAT, NEXT THING I KNEW THERE WAS A LOUD BANG AND THE HEADREST EXPLODED. THERE WAS A SMALL PIECE OF BLACK PLASTIC THAT LANDED IN THE SEAT. THE VEHICLE WAS SITTING IN MY DR…"~45,000 mi, complaint #1677794
    • "WAS JUST SITTING THERE ON A TURNING LANE WHEN ALL OF SUDDEN FELT THIS WHOPPING HIT IN THE BACK OF MY HEAD THOUGHT I HAD GOTTEN REAR ENDED PUT WAS NOT HIT NOTICED THEN THAT THE HEADREST HAD DEPLOYED CAUSING DIZZINESS AND BLACKOUT"~47,000 mi, complaint #1655882
    • "I I SAT DOWN IN THE PASSENGERS SEAT AND ADJUSTED THE SEAT BACK. WHEN I LEANED BACK THE HEAD SNAPPED OUT WITH A DEGREE OF FORCE AND HIT ME IN THE BACK OF THE HEAD. IT APPEARS TO BE BROKEN AS IT WILL NOT GO BACK IN TO PLACE AND REMAIN THERE. THE CAR WAS IN PARK…"~77,000 mi, complaint #1719298
    • "THE PASSENGER SIDE HEADREST CAME APART WHILE DRIVING. IT WAS PRETTY FORCEFUL THE PLASTIC PORTION SEPERATED FROM THE REST OF HEAD REST."~117,000 mi, complaint #1738552
  4. #4

    engine internal

    2 stranded, 22 unsafe

    24
    incidents
    Typical range: 42,000–96,500 mi

    Median 80,000 mi, based on 26 reports (41% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE VEHICLE SURGED AND THE SERVICE ENGINE INDICATOR ILLUMINATED. THE VEHICLE LOST ALL POWER AND WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CAM POSITION SENSOR NEEDED TO BE REPLACED, BU…"~2,000 mi, complaint #1346335
    • "MY WIFE WAS DRIVING HER [REDACTED ADDRESS] WITH A 45 MPH SPEED LIMIT WHEN IT SUDDENLY LOST POWER AND DIED. IT WAS TOWED TO THE DEALERSHIP AND THEY REPLACED THE CRANKSHAFT SENSOR PLUG . WE PICKED UP THE VEHICLE ON 4/19/19 AND IT DIED AGAIN ON 4/22/19. THIS TIME…"~68,098 mi, complaint #1561138
    • "The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undetermined speed, there was an abnormal ticking noise detected. The engine warning light was illuminated. The vehicle was taken to an independent mechanic where they informed…"~80,000 mi, complaint #1833405
    • "The contact's daughter owns a 2016 Dodge Journey. The contact's daughter received a notification for Emissions Recall: U67 related to the catalytic converter. An appointment was scheduled to have the vehicle serviced; however, the day prior to the appointment,…"~99,000 mi, complaint #2109827
    • "The contact owns a 2016 Dodge Journey. The contact stated while starting the vehicle, the vehicle made abnormal knocking sounds. Additionally, the vehicle shuddered and hesitated while responding upon depressing the accelerator pedal. The check engine warning…"~170,000 mi, complaint #1925078
  5. #5

    abs module

    17 unsafe

    17
    incidents

    Commonly reported, insufficient mileage data - n=17, median 34,000 mi, no reliable range below 25 reports.

    • "ASB LIGHT STAYS ON AS WELL AS A DEPICTION OF VEHICLE SLIDING ON ROAD, BOTH IN MOTION AND IN PARK. MILAGE ON VEHICLE IS JUST 13K MILES"~13,000 mi, complaint #1557448
    • "TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TURNERSVILLE JEEP CHRYSLER DODGE RAM (3100 NJ-42, ERIAL, NJ 08081, [REDACTED PHONE]) WHERE THEY REPLACED THE FRONT SENSOR AND HUB…"~19,960 mi, complaint #1557089
    • "'TAKATA RECALL' IN LESS THAN A YEAR THE ABS LIGHT HAVE COME ON. THE FIRST TIME IT EVER CAME ON WAS STOPPING FOR A RED LIGHT ON THE HIGHWAY THE VEHICLE KEPT GOING. SECOND TIME LESS THAN A YEAR LATER THE LIGHT HAS COME BACK ON AND YOU HAVE TO PRESS THE BRAKES TH…"~31,000 mi, complaint #1552024
    • ""SOMETIMES" THE ABS AND TRACTION CONTROL LIGHT TURN ON. I HEAR A TICKING NOISE FOR A FEW SECONDS.. IF I PUSH ON THE BREAKS I CAN HEAR A GRINDING NOISE. THE LIGHTS ALWAYS TURN OFF AFTER A MINUTE OR TWO AND THE GRINDING NOISE ONLY HAPPENS WHEN BOTH THE ABS AND T…"~40,000 mi, complaint #1560304
    • "PULLING TO GO UP BRIDGE OR HIGHWAY. TRACKING LIGHTS CHECK ENGINE LIGHT ABS LIGHT COMES OFF AND ON. BRAKING IS HARD"~114,874 mi, complaint #1698548
  6. #6

    airbag system

    15 unsafe

    15
    incidents

    Commonly reported, insufficient mileage data - n=13, median 87,000 mi, no reliable range below 25 reports.

    • "CAR HAS 20K MILES, WHILE DRIVING THE ABS AND TRACTION CONTROL LIGHTS CAME ON. DEALERSHIP DISCOVERED THAT, IN ADDITION TO THE ABS AND TRACTION CONTROL, THE AIRBAGS WERE NOT WORKING. THE DEALERSHIP INFORMED ME THAT WATER BOTTLES HAD ROLLED UNDER THE FRONT PASSE…"~20,000 mi, complaint #1381695
    • "JUST DRIVING NORMAL DOWN THE ROAD ON A CITY STREETAND THE AIRBAG LIGHT CAME ON AND NOW STAYS ON. CAR WAS MFG 09/2015 AND HAS 44K ON IT. CANNOT FIND ANY RECALLS BUT ONE ITEM FROM MOTOR 1 DATED 07/14/2017 THAT SAID FAULTY WIRING ON JOURNEY CROSSOVER COULD CAUSE…"~44,000 mi, complaint #1542222
    • "RECALL ON AIRBAG WIRE CHAFFING IN STEERING COLUMN, ENDS UP TO 2015, MY VEHICLE IS NOT COVERED SAYS THE DEALER, BUT IF YOU LOOK AT THE DATE OF MANUFACTURE IT WAS MADE 10/15 , BUT MY TITTLE SAYS ITS A 2016, NOW I DRIVE AROUND WITH AIRBAG LIGHT INTERMITTENTLY…"~87,000 mi, complaint #1703595
    • "MY AIRBAG LIGHT KEEPS COMING ON AND GOING OFF. MY ABS LIGHT STAYS OFF AFTER STARTING AND WHILE DRIVING. NOW MY BRAKE LIGHT IS ON. THE BRAKE POPS ON AFTER I BEGAN TO DRIVE AND STAYS ON."~112,560 mi, complaint #1675463
    • "PASSENGER SEAT HEAD RESTRAINT POPPED OPEN JUST SITTING IN MY GARAGE PROMPTING AIRBAG LIGHT."~136,000 mi, complaint #1732143
  7. #7

    wiring harness

    1 stranded, 13 unsafe, 1 annoyance

    15
    incidents

    Commonly reported, insufficient mileage data - n=17, median 59,500 mi, no reliable range below 25 reports.

    • "VEHICLE WAS STATIONARY AND REMOTE STARTED FOR ABOUT 5 MINUTES. WE LOADED UP OUR CHILDREN IN THE CAR AND STARTED SMELLING A STRONG PLASTIC/RUBBER BURNING SMELL THAT STINGS IN THE THROAT. THE SMELL WAS COMING OUT OF THE HEAT VENTS, COULD BE SMELLED OUTSIDE THE C…"~38,500 mi, complaint #1630156
    • "THE WIRING HARNESS ON THE DRIVER DOOR, IS A PIECE OF CRAP. CHEAP CHINA THIN WIRE. BREAKS IT'S TERRIBLE. I NEVER SAW CHEAP#SS WIRE LIKE THAT. IT'S MORE BRITTLE, THAN PEANUT BRITTLE. THEN, I SEE ABOUT GETTING IT FIXED. WITH LABOR OVER $500.00 I DIDN'T PAY FOR CH…"~55,000 mi, complaint #1570185
    • "CLOCK SPRING CAUSING ALL LIGHTS AND MENU BUTTONS TO NOT WORK ALONG WITH THE RAIDO CONTROLS ON THE STEERING WHEEL."~59,283 mi, complaint #1531613
    • "I WAS DRIVING THE VEHICLE WHEN IT SUDDENLY STOPPED. IT LOST ALL ELECTRIC POWER, NO EMERGENCY LIGHTS, CAN NOT SHIFT TO NEUTRAL, NO BRAKES, NO LIGHTS, CAN NOT UNLOCK DOORS, AND THE VEHICLE DOES NOT DETECT THE KEY FOB. THIS HAPPEN WHILE TRAVELING ON A RESIDENTIAL…"~63,000 mi, complaint #1735208
    • "The contact owns a 2016 Dodge Journey. The contact stated while driving at various speeds, the doors continuously locked and unlocked, and the windows continuously rolled up and down unintendedly. Additionally, the interior lights and the exterior lights were…"~120,000 mi, complaint #2067505
  8. #8

    seatbelt and pretensioner

    9 unsafe

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT BUCKLE FAILED TO LOCK IN PLACE. THE VEHICLE WAS TAKEN TO GILLIS AUTO CENTER (LOCATED AT [REDACTED ADDRESS], SHELTON, WA 98584, [REDACTED PHONE]) WHERE IT WAS D…"~26,448 mi, complaint #1564265
    • "WE BOUGHT A BRAND NEW 2016 JOURNEY. AFTER TWO YEARS OF OWNING (WITH NO ACCIDENTS OR ISSUES) WE HAD A SITUATION WHERE WE HAD TO SLAM ON THE BRAKES DUE TO THE CAR IN FRONT OF US RANDOMLY SLAMMING ON THEIR BRAKES. MY CHILD WAS IN THE BACK SEAT IN A SEAT BELT AND…"~56,000 mi, complaint #1507989
    • "WHILE DRIVING THE DRIVER'S SEAT BELT KEEPS COMING OFF. THE A/C KEEPS TURNING ON RANDOMLY WHEN I TURN IT OFF. *TR"~60,000 mi, complaint #1658526
    • "WHILE MY CAR WAS PARKED IN THE DRIVE WAY AT MY HOUSE, THE PASSENGER SIDE HEAD REST RESTRAINT DEPLOYED WHEN NO ONE WAS IN THE VEHICLE. PARKED THE VEHICLE MONDAY (11/23/2020) AT 6:[REDACTED ADDRESS] THE CAR ON TUESDAY (11/24/2020) AT 11:30 CST AND THE HEAD RES…"~91,600 mi, complaint #1708688
  9. #9

    battery and charging

    2 stranded, 5 unsafe, 1 annoyance

    8
    incidents

    Commonly reported, insufficient mileage data - n=12, median 15,500 mi, no reliable range below 25 reports.

    • "VEHICLE NOT USED 4 DAYS, TRIED TO START, THE BATTERY TOTALLY DISCHARGED, ZERO VOLTS MEASURED WITH A VOLTMETER. NO APPARENT REASON, NOTHING WAS LEFT CONNECTED OR POWERED ON (I.E COMPUTER, PHONE, ETC.) STARTED WITH THE HELP OF ANOTHER VEHICLE, THE BATTERY CHA…"~2,800 mi, complaint #1521535
    • "DRIVING MY DAUGHTER TO SCHOOL THIS MORNING, SLOWED FROM 25 MPH FOR UPCOMING STOP SIGN. LOST ALL POWER AND STEERING. ALL ELECTRICAL COMPONENTS IN THE VEHICLE WERE BLANK. SEEMED A BIT DIFFICULT TO STOP BUT NOT SURE IF THAT WAS A BRAKE ISSUE. STORED VEHICLE. PUT…"~14,800 mi, complaint #1441690
    • "WITH LESS THAN 16000 MILES HAVE HAD BATTERY DRAIN DOWN ON 3 OCCASIONS, IN ONE OCCASION LESS THAN 16 HOURS PARKED IN A HEATED GARAGE. BATTERY DISCHARGED TO THE THE POINT ONCE IGNITION TO START IS PRESSED, LIGHTS FLICKER, CLICKING SOUND FORM ENGINE COMPARTMENT…"~15,811 mi, complaint #1529036
    • "The contact owns a 2016 Dodge Journey. The contact stated that after several attempts, the vehicle failed to start. Due to the failure, the contact was forced to jumpstart the vehicle. There were several messages displayed on the instrument panel. The contact…"~90,000 mi, complaint #2090487
    • "EITHER SITTING OR DRIVING, THE CARS LIGHTS COME ON AND IT LOSES POWER AND STOPS. SOMETIMES WHEN I TRY TO START IT, IT WON'T START AND I JUST GOT A NEW BATTERY! THERE ARE SEVERAL PEOPLE HAVING THIS PROBLEM. I JUST GOT MY JOURNEY 2 MONTHS AGO, IT WAS US…"~122,000 mi, complaint #1721033
  10. #10

    stability and traction control

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "DRIVING UP LOMBARD STREET IN SAN FRANCISCO, WHEN I STEP ON BRAKES ON STOPS WHILE UPHILL, THEN STEP ON GAS TO DRIVE AGAIN, THE VEHICLE'S TIRES SPINS (NOT CATCHING) THEN VEHICLE WOULD DROP BACKWARDS 2 TO 5 FEET. THIS IS A VERY BUSY STREET BECAUSE IT IS A TOURIST…"~5,000 mi, complaint #1509277
    • "WHILE DRIVING VEHICLE ON CITY STREET IT SHUT OFF, STEERING LOCKED UP AND HAD TO COAST TO A STOP. WHEN I TRIED TO RESTART THE VEHICLE IT SHOOK AND ACTED LIKE IT WAS TRYING TO TURN OVER FOR ABOUT 30 SECONDS THEN SHUT OFF. PUSH BUTTON START REMAINED ON RUN. TOOK…"~30,000 mi, complaint #1457211
    • "WHILE THE VEHICLE IS IN MOTION ON THE HIGHWAY THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT APPEAR. WHEN THIS HAPPENS, THE VEHICLE LOSES ALL POWER AND BRAKES. AT THIS POINT I AM UNABLE TO ACCELERATE TO MOVE TO A SAFE AREA WHERE THE CAR NEEDS TO BE TURNED O…"~30,000 mi, complaint #1484974
    • "DRIVING IN A PARKING LOT AT A LOW SPEED, NO BREAKING AND 2 SENSORS CAME ON. ANTI-LOCK BRAKE AND TRACTION CONTROL LIGHT. NO REASON FOR THEM TO ENGAGE AND HAVE NOT TURNED OFF."~49,000 mi, complaint #1740814
    • "CAR IS LOSING POWER. RED LIGHTNING BOLT, CAR AND ENGINE LIGHT ON"~70,000 mi, complaint #1603931
  11. #11

    control module

    5 unsafe, 1 broken, 1 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE APPROACHING A STOP LIGHT ,THE STEERING COLUMN LOCKED WITHOUT WARNING. IN ADDITION, THE ACCELERATOR PEDAL WAS APPLIED AND FAILED TO ACCELERATE. THE CONTACT HAD TO TURN THE VEHICLE OFF TO RESET THE COMPUTER. THE D…"~6,000 mi, complaint #1315020
    • "TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS AN INTERNAL FAILURE AND THE RADIO SHORTED OUT. THE DEALER (LAWTON CHRYSLER JEEP DODGE RAM, [REDACTED ADDRESS], LAWTON, OK 73501, [REDACTED PHONE]) DIAGNOSED THAT IT WAS DUE TO A HARDW…"~17,300 mi, complaint #1404365
  12. #12

    acceleration loss or hesitation

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING ON AN INCLINE AT 25 MPH, THE VEHICLE LOST POWER AND ROLLED BACK INTO A DITCH. THERE WERE NO INJURIES. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALE…"~26,000 mi, complaint #1444095
    • "TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE MADE A WHINING NOISE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTA…"~53,000 mi, complaint #1463738
    • "TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHEN THE VEHICLE WAS STARTED, IT HESITATED AND SOUNDED AS IF IT WOULD SHUT DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONTACTED DARCARS CHRYSLER DODGE JEEP R…"~74,000 mi, complaint #1603880
  13. #13

    catalytic converter

    5 unsafe, 1 broken

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "I HAVE BEEN HAVING ISSUES WITH SEVERAL THINGS. FIRST WHEN I STOP THE CAR IT ACTS LIKE IT DOESN'T WANT TO STOP. IT WILL ACTUALLY COME TO A BUMPY STOP FINALLY. ANOTHER ISSUE IS THAT THE CHECK ENGINE LIGHT KEEPS COMING ON. AFTER HAVING THE COMPUTER CHECKED THE CO…"~61,000 mi, complaint #1464998
    • "The contact owns a 2016 Dodge Journey. The contact stated that while driving at various speeds, or while the vehicle was idling while depressing the accelerator pedal, the vehicle made a chugging and choking sound. The vehicle hesitated before accelerating as…"~97,000 mi, complaint #2069607
  14. #14

    other

    2 unsafe, 4 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THIS VEHICLE WAS SOLD TO ME BY CENTRAL FLORIDA CHRYSLER JEEP DODGE, [REDACTED ADDRESS], ORLANDO, FL 32819 WITH AN OPEN RECALL. I PURCHASED AND DROVE THIS VEHICLE HOME ON 8/20/2016. THIS CAR WAS A NEW VEHICLE AND SHOULD NOT HAVE BEEN SOLD WITH AN EXISTING RECAL…"complaint #1324149
    • "TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FO…"complaint #1370484
    • "AFTER DOWNLOADING THE REPORTS FOR TEST 9471 AND 9472, I AM UNABLE TO OPEN THE PDF. I GET AN ERROR THAT THE FILE IS DAMAGED. THIS HAPPENS TO ME ON NUMEROUS OCCASIONS WHEN DOWNLOADING VEHICLE TEST REPORTS."complaint #1569911
    • "STOLEN VEHICLE STOLEN PLATES [REDACTED ADDRESS] PHOENIX ARIZONA 85037"complaint #1572813
    • "My care has an acceleration issues, I had the transmission fixed twice and still does the same thing, I been having electrical issue's, my dome light comes on when I put car in reverse, my car compartment on drivers side back seat fills up with water, front se…"complaint #1929747
  15. #15

    steering rack mechanical

    6 unsafe

    6
    incidents

    Commonly reported, insufficient mileage data - n=10, median 37,000 mi, no reliable range below 25 reports.

    • "WHILE DRIVING MY 2016 DODGE JOURNEY 12MPH, THE CAR JERKED TO THE LEFT CAUSING ME TO HIT A CEMENT LIGHT POLE. I WAS IN A ROUNDABOUT TURNING TO BRING MY CHILD TO SCHOOL WHEN THIS HAPPENED. NO INJURIES."~4,000 mi, complaint #1282890
    • "I WAS DRIVING ON THE HIGHWAY, AT ABOUT 60MPH, WAS SLOWLY THE CAR DOWN BECAUSE I WAS GOING TO BE MAKING A RIGHT TURN. OUT OF NOWHERE MY STEERING WHEEL STARTED TO LOCK UP, AS DID THE BRAKES. I HAD NO CONTROL OF MY CAR. MY CAR CAME TO A STOP BY ITSELF AND I DID N…"~13,000 mi, complaint #1403563
    • "TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION, ESPECIALLY WHILE TURNING LEFT. THE DEALER (BROWN-DAUB DODGE/CHRYSLER/JEEP/RAM OF BATH AND DODGE TRUCK CENTE…"~61,000 mi, complaint #1462876
    • "WE WERE DRIVING THE CAR WHEN STEERING SUDDENLY BECAME ALMOST IMPOSSIBLE. IT WAS FRIGHTENING AND DANGEROUS. WE WERE FINALLY ABLE TO MUSCLE THE CAR TO THE SIDE OF THE ROAD, DODGING TRAFFIC ALL THE WAY, AND STOP. WE TOOK IT TO THE SHOP AND WERE INFORMED THE RACK…"~64,000 mi, complaint #1663541
    • "MY VEHICLE WAS IN MOTION ON A CITY STREET WHEN SUDDENLY MY STEERING WHEEL LOCKED AND BRAKE WERE HARD TO PUSH CAUSING ME TO SIDE SWIPE A PARKED CAR."~130,000 mi, complaint #1674054
  16. #16

    throttle and pedal

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 20 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE CONTROL WARNING INDICATOR WAS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE…"~56,237 mi, complaint #1590579
    • "The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undisclosed speed and the RPM was between 2,500 - 3,500 RPM, the vehicle started decelerating. There was a red lightning bolt illuminated on the instrument panel, indicating a f…"~90,000 mi, complaint #2018677
  17. #17

    backup camera

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2016 Dodge Journey. The contact stated that while reversing, the rearview camera image was completely black. There was no warning light illuminated. The contact stated that the failure had been recurring. The vehicle was taken to an independ…"~59,000 mi, complaint #1972757
    • "TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE BACK UP CAMERA IMAGE WOULD NOT DISPLAY OR WOULD SUDDENLY SHUT OFF WHILE DRIVING IN REVERSE. ALSO, WHILE ATTEMPTING TO START THE VEHICLE, THE BATTERY SAVING MODE MESSAGE DISPLAYED AND T…"~64,000 mi, complaint #1618550
  18. #18

    brake pads and rotors

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "BRAKES STARTED TO SQUEAK AND GRIND. THE FRONT WAS REPLACED AFTER 3 VISITS TO THE DEALERSHIP. THE TRUCK IS DELAYED WHEN ACCELERATING AND SLIPS WHEN ACCELERATING IN DRIVE. THIS ISSUE HAS NOT BEEN FIXED FOR THE PROPULSION. THIS HAPPENS IN MOTION ON CITY STREETS…"~1,000 mi, complaint #1383013
    • "BRAKES AND PUCKS, DRUMS, BOTH FRONT AND REAR. NEEDED REPLACEMENT AT 19500 MILES, VERIFIED THE REMOVED PARTS, WERE TOTALLY RUSTED AND DEFORMED. NUMEROUS VEHICLES AND MOST HAD 50,000 MILES PLUS BEFORE REPLACEMENT. THE ITEMS REMOVED BORDERED ON SAFETY ISSUES."~19,500 mi, complaint #1598336
    • "HAD ABOUT 20,000 MI ON THE ODOMETER AND BRAKES START TO PULSATE VERY BAD, CAUSING LOTS OF VIBRATION IN THE STEERING WHEEL. HAD DEALER CHECK BRAKES AND SHOWED LITTLE SIGNS OF WEAR ON THE PADS. THIS CONTINUED TILL I FINALLY HAD THE BRAKES AND ROTORS REPLACED…"~25,000 mi, complaint #1631395
    • "WHILE DRIVING/TURNING MY CAR SEEMS TO HALT AND MAKE A GRUNTING/RUBBING NOISE. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES WHO SAYS THERE IS NOT A PROBLEM. HOWEVER, THEY HAVE HAD ME REPLACE MY BRAKES PADS AND ROTORS TWICE IN THE LAST 10 MONTHS. SOMETHING IS…"~38,000 mi, complaint #1475779
  19. #19

    power windows and locks

    4 unsafe, 1 broken

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE DOOR LOCKS CONTINUE TO LOCK EVEN IF THE KEY FOB IS IN THE VEHICLE. THIS HAPPENS ESPECIALLY IN THE MORNINGS WHEN IT IS COLD. *BF*JB "~20,000 mi, complaint #1522206
    • "THE DRIVERS SIDE MASTER PANEL WILL NOT ALLOW THE WINDOWS TO ROLL DOWN. THERE IS A CLICKING NOISE WHEN TRYING TO ROLL DOWN, AND A HUMMING NOISE WHEN TRYING TO ROLL UP. NONE OF THE WINDOW SWITCHES ON ANY OF THE WINDOWS WILL WORK NOW. THE LOCK/ UNLOCK BUTTONS AN…"~41,789 mi, complaint #1544727
    • "THE REAR RIGHT SIDE PASSENGER WINDOW ISN'T WORKING. FOR A WHILE IT WAS ROLLING UP AND DOWN SLOWLY, AND SEEMED TO BE STICKING. AFTER A COUPLE OF WEEKS IT GOT WORSE, WE LOCKED THE WINDOWS AND WOULDN'T ALLOW THE KIDS TO ROLL DOWN THEIR WINDOWS. THERE WERE 3 TIMES…"~70,000 mi, complaint #1467323
    • "DRIVERS SIDE WINDOW SWITCH WOULD NOT WORK EVERY ONCE IN A WHILE. THEN STARTED MAKING CLICKING NOISE AND NOT WORKING. WILL NOT CONTROL ANY WINDOWS AND NO WINDOWS WILL GO UP OR DOWN. I HAVE SPENT ALOT OF MONEY REPLACING PARTS AND NOTHING IS FIXING THE PROBLEM AN…"~110,000 mi, complaint #1653560
  20. #20

    brake hydraulics

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TAKATA RECALL, RESEARCHING MY CAR VIN 3 RECALLS FLAGGED UP AND I HAVE NEVER BEEN NOTIFIED OF THE RECALLS MY CAR HAS BREAKING ISSUES THE BREAKS WORK AT TIMES AND NOT OTHER TIMES , THE TRANSMISSION WILL NOT CHANGE GEAR RANDOMLY AND WILL LUNG FORWARD WHEN STOPPIN…"~20,203 mi, complaint #1431071
    • "The contact owns a 2016 Dodge Journey. The contact stated while driving at 55 MPH, the ABS warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the brake pads needed to be replaced. The contact stated that the brake pa…"~35,000 mi, complaint #1778638
    • "ON JULY 22, 2017, I TRIED TO START MY CAR AND IT WOULDN'T START. I CALLED A TOW TRUCK COMPANY AND THEY TRIED TO CHARGE THE VEHICLE TO NO AVAIL. THEY TOWED THE VEHICLE TO KENDALL DODGE CHRYSLER AND JEEP. THE VEHICLE SAT AT THE DEALER FOR OVER 8 DAYS. WHEN I REC…"~40,000 mi, complaint #1470808
  21. #21

    power steering hydraulic

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "The contact owns a 2016 Dodge Journey. The contact stated that while driving approximately 40-45 MPH and turning the steering wheel to the left or to the right, the steering wheel was resistant. The contact stated that the failure progressively increased, and…"~36,000 mi, complaint #2100035
    • "VEHICLE WAS STATIONARY IN DRIVE WAY. STARTED THE VEHICLE (VERY COLD OUTSIDE), POWER STEERING FLUID STARTING POURING OUT THE BOTTOM OF THE CAR AND THE CAR IS VERY HARD TO STEER. TOOK IT TO THE SHOP AND THEY SAID IT WAS SOMETHING WITH THE POWER STEERING POWER AS…"~48,000 mi, complaint #1641656
    • "WHILE DRIVING ON COUNTY ROAD I CAME TO SHARP CURVE WITH AN INCLINE. AS I ENTERED THE CURVE THE POWER STEERING STOPPED WORKING, BRAKES WERE VERY HARD TO DEPRESS AND THE VEHICLE CAME TO A STOP AND WOULD NOT ACCELERATE, THE ENGINE WAS STILL RUNNING. I WAS ABLE TO…"~50,000 mi, complaint #1492492
    • "The contact owns a 2016 Dodge Journey. The contact stated that while the vehicle was started and running, there was an abnormal popping sound coming from the vehicle. The contact exited the vehicle and noticed a puddle of fluid on the ground underneath the veh…"~100,000 mi, complaint #2155708
  22. #22

    transfer case awd

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD ABNORMAL NOISES UNDERNEATH THE HOOD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSFER CASE…"~59,000 mi, complaint #1548424
    • "BACKING OUT OF DRIVEWAY IN REVERSE AND THE TRANSFER CASE TWISTED OUT OF THE VEHICLE, SNAPPING HARDWARE AND BREAKING OFF ALUMINUM CASING ALSO FOUND LOSE HARDWARE. VEHICLE ONLY HAS 65,000 MILES ON IT. THIS OCCURRED ON LEVEL GRADE THERE WAS NO INCLINES"~65,000 mi, complaint #1524335
  23. #23

    torque converter

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TIPM RELAY, SOLENOID CIRCUIT, AND TORQUE CONVERTER CLUTCH PRESSURE CONTROL CIRCUIT HAD AND HAS TO BE REPLACED WHICH ON SEVERAL AUTOMOTIVE FORUMS IS NOT AN ISOLATED INCIDENT AND A TECHNICIAN AT A REPAIR SHOP AS STATED AS MUCH. WITH IT BEING A CAR A YEAR OLD I…"~82,639 mi, complaint #1507292
    • "The contact owns a 2016 Dodge Journey. The contact stated that while driving at approximately 47 - 50 MPH, the vehicle would not shift above the second gear and hesitated to accelerate. The vehicle was taken to an independent mechanic and diagnosed with transm…"~82,850 mi, complaint #1803896
  24. #24

    climate control module

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE AIR CONDITIONING TURNS ON BY IT SELF. WE'VE TRIED MANY DIFFERENT THINGS AND IT STILL JUST TURNS ON BY ITSELF. *TR"~40,000 mi, complaint #1666444
  25. #25

    differential

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING AT UNKNOWN SPEEDS, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TAKEN TWICE TO THE LOCAL DEALER (FURY MOTORS, [REDACTED ADDRESS] SOUTH, SAINT PAUL, MN 55075) WHERE I…"~26,035 mi, complaint #1444394
  26. #26

    instrument cluster

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Dashboard lights and control screen blacks out"complaint #2078510
    • "The EVIC lights will turn off while driving. Doesn’t matter if it’s daylight or evening. During evening hours it poses a risk due to not seeing speed or any other lights on dashboard. The EVIC will stay on after car is shut off and key fob is moved away from v…"complaint #2140606
  27. #27

    lighting exterior

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING WITH THE HEADLIGHTS ACTIVATED, THE DRIVER'S AND PASSENGER'S SIDE HEAD LIGHTS WOULD INTERMITTENTLY FLICKER AND TURN OFF AND ON. THE CONTACT REPLACED THE BULBS SEVERAL TIMES HOWEVER…"~48,000 mi, complaint #1727365
  28. #28

    starter

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "CAM RELAY - CAR DIES, WHEN TRY TO START AGAIN IT "JUMPS" AND MAKES NOISE - IT HAS HAPPENED WHLE SITTING IN A PARKG LOT AND WHILE DRIVING ON CITY STREETS. HAD A RECALL S89 ON THE DODGE JOURNEY FOR THIS ISSUE - BUT HAVE BEEN TOLD IT DOES NOT APPLY TO MY VEHICLE…"~38,200 mi, complaint #1475348
    • "MY CAR STARTED SHAKING STOPPED ABRUPTLY THE MIDDLE OF THE ROAD AND I WAS ALMOST REAR ENDED. I FOUND OUT THAT THE PROBLEM WAS A 'CRANK SENSOR' I HAVE SINCE HAD IT REPAIRED BUT WANTED TO REPORT HOW DANGEROUS THIS IS. I DID SOME RESEARCH AND FOUND THAT THE SAME…"~58,000 mi, complaint #1648231
  29. #29

    suspension arms and bushings

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WHEN YOU DRIVE THE CAR ACCELERATE AND WHEN YOU BREAK THE CAR GOS SIDE BY SIDE AND THE BACK PASSENGER SIDE WHEEL MAKES A LOAD NOISE LIKE ITS LOSSE THIS HAPPEN AFTER THE FIRST RECALL"~13,000 mi, complaint #1491893
    • "TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE HAD NOT EXPERIENCED A FAILURE UNTIL IT WAS REPAIRED BY CROWN CHRYSLER DODGE JEEP RAM GREENSBORO ([REDACTED ADDRESS], GREENSBORO, NC 27407, [REDACTED PHONE]). THE DEALER INDICATED TH…"~60,000 mi, complaint #1563252
  30. #30

    trunk or liftgate

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WE WERE DRIVING THROUGH AN INTERSECTION AND THE BACK HATCH BACK OPENED EVEN THOUGH THE VEHICLE LOCKS WERE ENGAGED AND LOCKED SHUT. THE DOOR LOCKS WERE ENGAGED. THERE WAS NO WARNING LIGHT, NO AUDIBLE ALARM-NOT A WARNING OF ANY KIND. AT THAT POINT, WE HAD…"~2,000 mi, complaint #1264900
    • "THE LIFT GATE PROP RODS WENT OUT UNEXPECTEDLY AND CAME BACK DOWN ON MY NECK, SHOULDERS AND BACK. I WAS TRYING TO LOAD GROCERIES IN THE BACK WHEN IT FELL BACK DOWN ON ME."~62,277 mi, complaint #1572474
  31. #31

    unintended acceleration

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE ATTEMPTING TO PARK THE VEHICLE, IT ACCELERATED INDEPENDENTLY WHILE THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE DROVE OVER A CONCRETE BUMPER AND STRUCK A BUILDING. THE AIR BAGS DID NOT DEPLOY. A POLIC…"~10,545 mi, complaint #1400650
    • "TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE ACCELERATED ON ITS OWN. ALSO, WHEN THE CRUISE CONTROL WAS ENGAGED, IT WOULD SEIZE AND FAIL TO DEACTIVATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN…"~38,123 mi, complaint #1541878
  32. #32

    adas collision warning

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING ABOUT 35 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO VATLAND CHRYSLER DODGE JEEP RAM (855 SOUTH, US-1 VERO BEACH, FL 32962) HOWEVER, THE VEHICLE WAS NOT REPAIR…"~108,000 mi, complaint #1644549
  33. #33

    adas lane keeping

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TAKATA RECALL FOR A 2016 DODGE JOURNEY. MY DODGE JOURNEY IS EXPERIENCING MULTIPLY ISSUES THAT MAY BE DEEMED AS ELECTRICAL ISSUES. THE FIRST ISSUE IS THE CRUISE CONTROL IS STILL MALFUNCTIONING FROM A PREVIOUS RECALL UNDER RECALL NUMBER 18U49182. WHETHER CRUISE…"~66,000 mi, complaint #1527027
  34. #34

    alignment and pull

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY NEW CAR "JUMPS" WHEN IT HITS A BUMP GOING AROUND 40-60 MPH. IT FEELS LIKE IT LIFTS UP INTO THE AIR AND IT COMES DOWN IN ANOTHER PLACE, FAIRLY CLOSE BUT DIFFERENT.I SUSPECT THE FRAME IS WARPEDBECAUSE OF AN ACCIDENT BUT PERHAPS IT IS THE ALIGNMENT?"~13,000 mi, complaint #1403223
  35. #35

    driveshaft axle cv

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "VEHICLE WHILE DRIVE FINE FOR MANY MILES USUALLY AFTER DRIVING ON THE HIGHWAY BUT WHEN I NEED TO MAKE A TURN IT BECOMES DIFFICULT FOR THE VEHICLE TO ACCELERATE AND WILL SUDDENLY JERK FORWARD OR POP. MY CAR WAS RECENTLY SERVICED DUE TO THE DRIVE SHAFT CRACKING I…"~40,000 mi, complaint #1529066
  36. #36

    engine cooling

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owned a 2016 Dodge Journey. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated and the security alarm sounded. Shortly afterward, the temperature gauge began to indicate the vehicle was overheating,…"~132,000 mi, complaint #2083458
  37. #37

    engine head gasket

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The engine stalled and overheated. The vehicle has 81k miles. The dealership said it needs a head gasket. The check engine light came on. "complaint #2013604
  38. #38

    engine mounts

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "CAR VIBRATE WHEN ON THE FREEWAY, I WAS TOLD MY MOTOR MOUNTS WHICH WERE REPLACE 2018. *TR"~69,000 mi, complaint #1661553
  39. #39

    engine oil consumption

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Engine oil filter housing made of cheap plastic. Sitting under the intake in the V part of the engine between the cylinder heads. PLASTIC housing with hot oil trapped in the middle of the engine. Dries out the seals and causes housing to crack. Well known issu…"complaint #1951512
  40. #40

    evap system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I WAS DRIVING TO WORK AND THERE WAS A STRANGE SMELL AS IF GAS FILLED THE CAR UP AND I GOT OUT AND MY HEAD WAS HURTING FROM THE SMELL AND I GOT NAUSEOUS AND THREW UP. WHILE I WAS DRIVING IT I ALMOST PASSED OUT. ALSO MY VOLUME GOES UP AND DOWN BY ITSELF AND THE…"~77,736 mi, complaint #1621611
  41. #41

    exhaust system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON AND OFF. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LARRY H. MILLER DODGE LOCATED AT [REDACTED ADDRESS], DENVER, CO 80234, WHO DIAGNO…"~103,000 mi, complaint #1694314
  42. #42

    fluid leak unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "BOTH DRIVER AND PASSENGER FLOORS ARE SOAKED ALL THE WAY TO THE BACK ...I WILL LET THEM DRY AND IN A FEW WEEKS IT'S BACK AGAIN . THIS WAS BOUGHT AS A NEW CAR ...WHAT THE HECK IS GOING ON ...I HAVE HAD THE DRAIN TUBE CLEANED OUT AND THE AIR CONDITIONING DRIP CON…"~45,000 mi, complaint #1455956
  43. #43

    fuel pump

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I HAVE A 2016 DODGE JOURNEY ABOUT A MONTH AGO RAN OVER A LARGE RAIN PUDDLE WHILE TURNING IN TO GET SOME GAS. FILLED UP AND AS I'M DRIVING OFF ABS, BRAKE, AND THE SWERVING CAR SIGNAL KEPT COMING ON. MY FUEL GAUGE READER WENT ALL THE WAY DOWN TO EMPTY AND THE SP…"complaint #1517025
  44. #44

    key fob and immobilizer

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THE REVERSE HAS QUIT WORKING AND THE RADIO GOES IN AND OUT AND CHANGES ON OWN AND TURNS VOLUME UP AND DOWN KEYS POP UP NOT DETECTED WHILE DRIVING"complaint #1559631
  45. #45

    noise or vibration unspecified

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN I FIRST START THE VEHICLE IT MAKES A LOUD WHINE NOISE FOR ABOUT 2 TO 5 MIN. THEN SEEMS TO GO AWAY. IF THE VEHICLE SITS FOR 3 TO 4 HOURS IT WILL DO THE SAME NOISE AGAIN. DEALER TOLD ME THAT ALL THE SIX CYLINDERS MAKE THAT NOISE AND IT'S NORMAL. HAVE NEVER…"~6,000 mi, complaint #1344529
  46. #46

    steering electric assist

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN TURNING THE STEERING WHEEL RIGHT OR LEFT WHILE TRYING TO PARK IT MAKES A WHINING NOISE"~16,300 mi, complaint #1378187
  47. #47

    suspension struts shocks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN DRIVING DOWN HILL ON THE FREEWAY ( 65 MPH OR FASTER) AND BRAKING TO SLOW THE CAR, A HEAVY VIBRATION AND WOBBLING OCCURS ON THE FRONT RIGHT SIDE ( TIRE, SUSPENSION). ALSO OCCURS WHEN CAR IS WASHED AND THE WHEEL IS WET. APPLYING BREAKS MAKES IT WOBBLE GOING…"~24,000 mi, complaint #1708337
  48. #48

    timing belt or chain

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY TENSION PULLEY BOLTS BROKE OFF HALF THE BOLTS ARE STILL LEFT INSIDE. I'VE NEVER HAD THIS CAR WORKED ON NEVER HAD TO FOR NO MORE THAN JUST A OIL CHANGE FOR NO REASON THE TENSION PULLEY JUST DROPPED OFF WITH THE BELT WHEN I STARTED THE CAR AT MY JOB"~88,281 mi, complaint #1610898
  49. #49

    wheel bearing

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE ABS AND TRACTION CONTROL INDICATORS REMAINED ILLUMINATED. ALSO, THE CRUISE CONTROL STOPPED OPERATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASS…"~39,000 mi, complaint #1569196
  50. #50

    wheel or rim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I HAD A FLAT TIRE AND I WENT TO CHANGE THE FLAT FOR THE SPARE BUT I FOUND OUT THAT THE LUG NUT WRENCH THAT DODGE SUPPLIED WITH MY DODGE JOURNEY CROSSROAD WAS THE WRONG SIZE. I HAD TO THEN DRIVE THE VEHICLE OFF THE MAIN ROAD TO SAFETY CAUSING MORE DAMAGE TO THE…"~33,000 mi, complaint #1558367
  51. #51

    wiper and washer

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "INSIDE MIDDLE DOME LIGHT STAYS ON ON SOME OCCASIONS TURNS ITSELF ON EVEN AFTER CAR IS LOCKED. ANOTHER ISSUE THAT JUST STARTED WHILE DRIVING THE CAR OR PREARRANGED MUCH JUST BEING ON IS THE REAR WIPER COMES ON BY ITSELF AND STAYS RUNNIN TILL IT WANTS TO STOP AN…"~50,000 mi, complaint #1530539

NHTSA investigations

Search NHTSA's own recall and complaint database for DODGE JOURNEY directly.