2014 DODGE JOURNEY

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    seat mechanism

    39 unsafe, 2 broken

    41
    incidents
    Typical range: 60,500–108,500 mi

    Median 69,500 mi, based on 32 reports (38% had no usable mileage)

    • "DRIVER'S SIDE ACTIVE HEADREST DEPLOYED WHILE VEHICLE WAS SITTING IN THE DRIVEWAY, UNOCCUPIED. REPORTED INCIDENT TO DEALER ONLINE BUT THEY NEVER RESPONDED. I ASKED ABOUT IT IN PERSON, THEY SAID THEY COULD REPLACE THE HEADREST FOR $480... NO, THANK YOU!"~20,000 mi, complaint #1718115
    • "WIFE WAS SITTING IN CAR IN SUPERMARKET PARKING LOT ...TALKING ON PHONE...CAR WAS PARKED AND NOT RUNNING...NO IMPACTS INVOLVED...DRIVERS SIDE HEADREST ACTIVATED...INSPECTION OF HEADREST SHOWS INTERIOR PLASTIC FRAME HOLDING STEEL PIN SHATTERED...HEADREST HAD TO…"~62,400 mi, complaint #1473815
    • "DRIVER SEAT ACTIVE HEADREST RESTRAINT DEPLOYED WITHOUT CAUSE WHILE VEHICLE WAS PARKED IN GARAGE. THIS WAS CAUSED BY THE PLASTIC RETAINING PIN BRACKETS BREAKING."~68,988 mi, complaint #1571761
    • "THE FRONT PASSENGER HEADREST DEPLOYED FOR NO REASON. THE CAR WASN'T EVEN RUNNING WHEN IT HAPPENED."~92,000 mi, complaint #1686326
    • "ON 5/6/21, WHILE THE VEHICLE WAS RUNNING AND STATIONARY, WAITING TO TURN LEFT THROUGH AN INTERSECTION ON CITY STREETS, THE AHR (ACTIVE HEAD RESTRAINT) RANDOMLY DEPLOYED IN THE DRIVER HEADREST. MY HUSBAND, WHO WAS DRIVING AT THE TIME, THOUGHT WE HAD BEEN REAR E…"~160,605 mi, complaint #1745923
  2. #2

    engine stall or no start

    6 stranded, 34 unsafe

    40
    incidents
    Typical range: 10,000–61,500 mi

    Median 35,000 mi, based on 74 reports (18% had no usable mileage)

    • "TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY ON SEVERAL OCCASIONS. THE CONTACT STATED THAT AFTER WAITING A BRIEF MOMENT, THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUMED NORMAL FUNCTIONED. THE VEHICLE…"~700 mi, complaint #1098203
    • "TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE ALSO WAS SHAKING AND WOULD JERK WHILE DRIVING AT 70 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT…"~10,000 mi, complaint #1233239
    • "TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,0…"~35,000 mi, complaint #1286161
    • "WHILE OPERATING THE VEHICLE IT SHUTS OFF WHILE IN MOTION. THE FRONT AND REAR WINDSHIELD WIPERS TURN ON AND OFF BY THEMSELVES AS WELL AS THE LIGHTS. IT THROWS MULTIPLE CODES THEN EVERYTHING GOES BACK TO NORMAL. IT HAS HAPPENED MANY TIMES WHILE TRAVELING AT HIGH…"~70,000 mi, complaint #1559566
    • "MY VEHICLE HAS SHUT OFF WITHOUT WARNING THREE TIMES IN THE LAST MONTH. ALL THREE TIMES WERE AT LOW SPEEDS WHILE PULLING INTO A DRIVEWAY. I THEN PUT IT IN PARK, PRESSED MY IGNITION BUTTON TO OFF, THEN PUSHED THE IGNITION BUTTON WITH MY FOOT ON THE BRAKE AND I…"~297,000 mi, complaint #1629371
  3. #3

    abs module

    35 unsafe, 1 annoyance

    36
    incidents
    Typical range: 35,000–121,000 mi

    Median 80,500 mi, based on 32 reports (52% had no usable mileage)

    • "RECIVED RECALL OF THE ABS MODUEL, PASSENGER SEAT SOMETIME FALLS FOR NO REASON. HAS BEEN TAKEN TO THE DEALER DUE TO THE CAR TO GOING INTO GEAR AND NOT COMING OUT OF GEAR. WAS TOLD BY DEALER THAT IT WAS A COMPUTER ISSUE. THEY ADVISED IT HAD BEEN FIXED BUT IT S…"~10,525 mi, complaint #1245810
    • "TWO DAYS AGO MY ABS AND ESC LIGHT CAME ON, I HAVE ALSO NOTICED SINCE THEN I HAVE NO CRUISE CONTROL. IN THE WINTER HERE THE ROADS ARE QUITE SICK, AND THE ANTILOCK BRAKES THAT ARE ON THIS VEHICLE NO LONGER FUNCTION. WHEN I WAS DRIVING INTO WORK AND CAME TO A STO…"~35,000 mi, complaint #1442333
    • "ABS AND TRACTION CONTROL, PARK BREAK AND ! INFORMATIOIN LIGHTS PERMANENTLY ON UPON STARTING. DODGE/JEEP DEALER IDENTIFIED THE ABS MODULE TO BE FAULTY AND NOT REPLACING IT EVEN THOUGH ALL AMERICAN MODELS HAVE BEEN RECALLED AND RECTIFIED OR REPLACED. AUSTRALIA…"~62,000 mi, complaint #1645381
    • "The contact owns a 2014 Dodge Journey. The contact stated that while driving at various speeds, an abnormal clunking and knocking sound was heard. The traction control, ABS, and AWD warning lights were illuminated. The contact stated that the vehicle failed to…"~109,004 mi, complaint #1978327
    • "The contact owns a 2014 Dodge Journey. The contact stated that while driving at various speeds, the ABS and Traction Control Systems malfunctioned, causing an uneven wheel spin and making the vehicle extremely difficult to steer or control. The vehicle later f…"~230,000 mi, complaint #2154054
  4. #4

    airbag system

    35 unsafe

    35
    incidents
    Typical range: 30,000–102,000 mi

    Median 67,000 mi, based on 51 reports (15% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S DRIVER FRONT SIDE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK AND KNEE INJURIES. THE VEHICLE WAS N…"~2,300 mi, complaint #1059885
    • "WHILE DRIVING IN NORMAL CONDITIONS ON THE HIGHWAY, THE VEHICLE BRAKES WERE APPLIED AND I BEGAN TO LOSS CONTROL OF THE VEHICLE. THE VEHICLE THEN FLIPPED OVER ON ITS SIDE AND AIRBAGS EVENTUALLY DEPLOYED. I WAS TAKEN TO THE HOSPITAL FOR POTENTIAL INJURIES FROM TH…"~46,000 mi, complaint #1244034
    • ""TAKATA RECALL" DRIVING ABOUT 55MPH, AN ACCIDENT OCCURRED WITH MY DODGE JOURNEY, HITTING A GUARD RAIL AND MAKING THE CAR CRASH AND HAVE A ROLLOVER. NONE OF THE AIRBAGS DEPLOYED, CAUSING INJURIES TO THE PEOPLE IN THE VEHICLE."~68,000 mi, complaint #1317849
    • "MY DRIVERS SIDE AIRBAG LIGHT STARTED COMING ON. I LOOKED TO SEE IF THERE IS A RECALL. THERE IS. WHEN WILL I BE NOTIFIED?"~101,000 mi, complaint #1648816
    • "WHEN I PLACED CAR IN PARK FEW MINUTES LATER A WARNING LIGHT CAME ON AND THEN WENT OFF BUT KEEPS POPPING BACK LOOKS LIKE A PERSON WEARING SEAT BELT AND BALL IN FRONT THEM"~155,197 mi, complaint #1715635
  5. #5

    wiring harness

    1 stranded, 16 unsafe, 2 annoyance

    19
    incidents

    Commonly reported, insufficient mileage data - n=19, median 92,000 mi, no reliable range below 25 reports.

    • "THE VEHICLE ERUPTED INTO FLAMES WHILE SITTING IN THE DRIVEWAY. THE CAR WAS OFF AND HAD NOT BEEN DRIVEN FOR ABOUT 12 HOURS. THE VEHICLE HAD BEEN INTO THE DEALERSHIP SEVERAL TIMES FOR THE RADIO, NAVIGATION, BACK UP CAMERA SHORTING OUT WHILE COMING TO A STOP. THE…"~20,000 mi, complaint #1211954
    • "IN THE PAST TWO YEARS I HAVE HAD MULTIPLE ELECTRICAL PROBLEMS. THE A/C TURNS ON ALL ON ITS OWN. THE RADIO CHANGES CHANNELS ON ITS OWN BUT MOST IMPORTANT THIS MORNING 23 OCT 2019 MY 2014 DODGE JOURNEY COMPLETELY SHUTDOWN WHILE I WAS MAKING A RIGHT HAND TURN.…"~56,387 mi, complaint #1614463
    • "WIFE GOT INTO CAR TO GO TO STORE TOLD ME DONE LIGHTS WOULD NOT GO OFF. I TRIED EVERY SWITCH IN THE CAR BUT NOTHING WOULD TURN THEM OFF. I SENT HER TO STORE ANYWAY KNOWING THAT BATTERY WOULD NOT DIE IN THAT AMOUNT OF TIME. WIFE RETURNED FROM GROCERY STORE STAT…"~92,000 mi, complaint #1488950
    • "WHILE INVESTIGATING A PROBLEM OF A NON-WORKING BACKUP LIGHT, IT WAS DISCOVERED THAT SEVERAL (7) WIRES FROM THE BODY TO THE REAR DECK HATCH ARE BROKEN IN THE LIFT GATE ACCORDION. DEALER SERVICE MANAGER SAID THEY HAVE SEEN SEVERAL CASES OF THIS - AN INTERNET SE…"~103,643 mi, complaint #1664352
    • "MY CRUISE CONTROL QUIT WORKING AND THE TRACTION CONTROL LIGHT CAME ON AND IT WOULDN'T TURN OFF. THE DOORS STARTED LOCKING AND UNLOCKING BY THEMSELVES. I WENT TO CHURCH AND STOPPED AT FOOD CITY AFTERWARDS. I STARTED THE VEHICLE AND PUT IT IN REVERSE AND I CAN S…"~143,000 mi, complaint #1595242
  6. #6

    other

    6 unsafe, 7 annoyance

    13
    incidents

    Commonly reported, insufficient mileage data - n=12, median 20,000 mi, no reliable range below 25 reports.

    • "BEAUTY COVER RECALL AND POSSIBLE FIRE, BROKEN FRONT SEAT HOLDING SEAT BELT, WATER COMING FROM UNDER CAR FROM AIR CONDITIONING UNIT, INTERIOR LIGHT STAYING ON, SUDDEN SURGE IN ENGINE SPEED, OUTSIDE MOLDING COMING OFF, REAR WIPER OUT OF ALIGNMENT"~6,000 mi, complaint #1214709
    • "I JUST BOUGHT THIS VEHICLE IN AUGUST 2014 AND THIS IS THE 2ND TIME THAT MY HOOD HAS COME OPENED! I CALLED THE DEALERSHIP WHERE I BOUGHT THE VEHICLE TO INQUIRE IF THERE WERE ANY RECALLS AND WAS TOLD NO. I THEN ASKED FOR THE SERVICE DEPARTMENT TO LOOK INTO WHY T…"~17,000 mi, complaint #1119194
    • "BOUGHT THIS WONDERFUL (NOT) CAR TO REPLACE MY MINIVAN. WITHIN THE FIRST MONTH, WHEN I WOULD PUT MY CELL PHONE IN THE "CAVE" UNDER THE RADIO, THE RADIO WOULD SCAN. DID THIS MULTIPLE TIMES AND EVENTUALLY WHEN I OPENED THE DOORS (A COUPLE OF TIMES), THE RADIO AC…"~20,000 mi, complaint #1190523
    • "PASSENGER HEADREST DEPLOYED. THE VEHICLE WAS SITTING IN THE DRIVEWAY AND MY TODDLER WAS GETTING INTO HIS SIT WHEN IT JUST POPPED OUT. I TOOK THE VEHICLE IN FOR RECALLS AND ASKED ABOUT IT BUT THE VEHICLE WAS PAST IT'S WARRANTY AND SINCE IT IS NOT A RECALL THE…"~32,000 mi, complaint #1507282
    • "3C4PDCBG1ET[XXX] REQUIRED FCA IS MAKING [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM "~54,717 mi, complaint #1477789
  7. #7

    control module

    1 stranded, 11 unsafe

    12
    incidents

    Commonly reported, insufficient mileage data - n=14, median 58,500 mi, no reliable range below 25 reports.

    • "WHEN DRIVING THE VEHICLE THE MAIN SCREEN RADIO/AIR CONTROL AS WELL AS DASH BOARD WILL GO BLACK, IT IS ALMOST LIKE THE VEHICLE WILL CUT OFF GOING DOWN THE ROAD AND AFTER A FEW SECONDS EVERYTHING WILL WORK AGAIN. I HAVE HAD THIS PROBLEM SINCE I BOUGHT IT AND BE…"~2,006 mi, complaint #1114766
    • "WHILE DRIVING WHEN SLOWING DOWN FROM VARIOUS SPEEDS THE ENTIRE RADIO SYSTEM WILL SHUT DOWN AND REBOOT. THE AIR AND ALL CUTS OFF WHEN THIS HAPPENS. THE SCREEN HAS WENT BLACK, AND FULLNOF WILDNCOLOR AND JUST SIMPLE FALLS WHEN THIS HAPOENS THE SYSTEM REBOOTS AFT…"~21,000 mi, complaint #1211017
    • "MY 2014 DODGE JOURNEY WAS PARKED IN MY GARAGE, I TRIED TO START UP THE CAR AND IT DID NOT WANT TO TURN ON. ON THE DASH THE FOLLOWING APPEARED AND FLASHED SEVERAL TIMES BEFORE TURNING OFF: A RED LIGHTNING BOLT AND AIRBAG. THE TRANSMISSION LIGHT ALSO FLASHED IN…"~46,000 mi, complaint #1641516
    • "WHILE DRIVING DOWN THE HIGH WAY OUR CAR SHUT OFF, MY HUSBAND COULDN'T BREAK OR STEER IT TOOK ABOUT 45 SECONDS TO TURN BACK ON. IT HAS DONE THIS ABOUT TEN TIMES SINCE, WE HAVE HAD IT LOOKED AT AND NO CODES HAVE BEEN OFF. IT HAS ALSO TURNED ON WINDSHIELD WIPERS…"~70,000 mi, complaint #1558297
    • "THE RADIO WILL RANDOMLY TURN STATIONS AND JUST COMPLETELY GO BLACK. THE A/C TURNS ITSELF ON AND OFF. THE AIRBAG LIGHTS KEEP RANDOMLY COMING UP AND THEN GO AWAY.THIS ALL HAPPENS RATHER I'M DRIVING FAST, SLOW, OR STOPPED AT A LIGHT AND HAS HAPPENED SINCE PURCHAS…"~130,000 mi, complaint #1629160
  8. #8

    battery and charging

    6 stranded, 5 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=11, median 61,500 mi, no reliable range below 25 reports.

    • "OUR 2014 DODGE JOURNEY WAS PARKED FOR 5 DAYS WHILE WE WERE ON A BUS TRIP. WE RETURNED ON A COLD WINTER NIGHT IN DECEMBER. VEHICLE BATTERY WAS DEAD. USED EMERGENCY KEY TO OPEN DRIVER'S DOOR BUT OBVIOUSLY ALL ELECTRICAL STUFF WAS DEAD. FORTUNATELY, OUR FRIEN…"~1,500 mi, complaint #1140292
    • "TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE BATTERY SAVER LIGHT ILLUMINATED AND THE RADIO SHUT OFF. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY DOOR MIGHT HAVE BEEN LEFT OPEN, WHICH CAU…"~34,400 mi, complaint #1302773
    • "SINCE 2015 THIS CAR HAS DRAINED APPROXIMATELY 5 BATTERIES. I PURCHASED THIS AUTOMOBILE BRAND NEW 11/11/14 WITH 14 MILES ON IT. THIS CAR WAS FIRST TAKEN TO ORANGE PARK CHRYSLER JEEP DODGE RAM [REDACTED ADDRESS]., [REDACTED PHONE] IN JACKSONVILLE, FL BECAUSE O…"~61,555 mi, complaint #1347485
    • "TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE BATTERY FAILED TWICE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE BATTERY WAS TESTED AND THE CONTACT WAS INFORMED THAT THERE WAS NO ISSUES FOUND WITH THE BATTERY. THE CONTACT DROVE…"~110,000 mi, complaint #1710525
    • "The contact owns a 2014 Dodge Journey. The contact stated while at a complete stop at a traffic light, the vehicle shut off. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to an independent mechanic, where the battery…"~150,000 mi, complaint #1944542
  9. #9

    transmission automatic

    4 stranded, 7 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=10, median 43,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED ON WITH THE STARTER KEY, AN INDEPENDENT MECHANIC THAT WAS NEAR INFORMED THE CONTACT THAT THE TRANSMISSION WAS SLIPPING. THE INDEPENDENT MECHANIC INSPECTED THE VEHIC…"~19,700 mi, complaint #1245116
    • "WHILE IN DRIVE FOR THE AUTOMATIC TRANSMISSION OR AUTO-SHIFT OPTION, WHETHER IN MOTION OR NOT, THE GEARSHIFT DOES NOT LOCK MOVING THE SHIFT KNOB FROM DRIVE TO ANY GEAR ABOVE NEUTRAL. MOST GEARSHAFTS IN AUTOMATIC TRANSMISSION VEHICLES LOCK AT NEUTRAL AND THE BR…"~66,948 mi, complaint #1437370
    • "TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE FAILED TO SHIFT OUT OF FIRST GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BETTENHAUSEN CHRYSLER DODGE JEEP RAM ([REDACTED ADDRESS], TINLEY PARK,…"~82,252 mi, complaint #1598895
    • "The contact owns a 2014 Dodge Journey. The contact stated while driving approximately 25 MPH, he became aware that the oil pressure gauge was fluctuating and then the vehicle stalled without warning. The contact stated that the check engine warning light was i…"~150,000 mi, complaint #1881438
    • "I was informed that it was the transmission. The vehicle does not advance going 5 mph. The vehicle stopped working in a busy intersection and I had to pull over into a parking lot. The vehicle has not been inspected by anyone. "~196,827 mi, complaint #2199168
  10. #10

    brake hydraulics

    1 stranded, 9 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=13, median 23,000 mi, no reliable range below 25 reports.

    • "OWNED THIS 'VEHICLE' FOR ALMOST A YEAR (13,500 MILES - HAD SOME MILES FROM DEALER). BRAKES HAVE BEEN REPLACED TWICE DUE TO MASTER CYLINDER AND RELATED ISSUES. ADDITIONAL FIVE RECALLS ON TOP OF THAT - ONE RELATED BUT NOT INCLUDED IN THE ACTUAL RECALL BECAUSE I…"~4,000 mi, complaint #1339839
    • "TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE BRAKES PULSATED AND PREVENTED THE VEHICLE FROM STOPPING PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 23,000. "~23,000 mi, complaint #1297151
    • "I HAD A AUTO ACCIDENT I FEEL WAS CAUSED BY THIS BRAKE RECALL. MY BRAKES HAVE FAILED AGAIN. LUCKLY NO ONE ELSE WAS AT STOP SIGN. I CALLED IMMEDIATELY WHEN I HOT THE NOTICE AND THEY CAN NOT FIX MY BRAKES UNTIL AUG 31 I WAS ON A CITY STREET EACH TIME"~44,000 mi, complaint #1306263
    • "TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT IT BECAME STUCK AND FAILED TO RELEASE. AS A RESULT, THE VEHICLE CRASHED INTO A DITCH. A POLICE REPORT WAS NOT FILED. THE CONTACT DID NOT SUSTAIN…"~110,000 mi, complaint #1246103
    • "AT FIRST, WHEN I STARTED THE CAR, IT HAD TROUBLE TURNING ON, SO I WAITED A WHILE TO TRY AGAIN AND IT DID. WHILE I WAS DRIVING IT SMELLED LIKE SOMETHING WAS BURNING AND I NOTICED THAT BOTH THE ABS AND BRAKE LIGHT WHEN OFF. I PULLED OVER ON THE SIDE OF THE HIGHW…"~112,000 mi, complaint #1513613
  11. #11

    engine internal

    9 unsafe, 1 annoyance

    10
    incidents

    Commonly reported, insufficient mileage data - n=11, median 31,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS A BURNING ODOR COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILUR…"~12,000 mi, complaint #1255981
    • "TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT HEARD LOUD, ABNORMAL NOISES COMING FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. SMOLICH MOTORS ([REDACTED ADDRESS] 20, BEND, OR 97701, [REDACTED PHONE]) DIAGNOSED THAT THE CAMSHAFT AND L…"~15,000 mi, complaint #1550825
    • "WE PURCHASED A 2014 DODGE JOURNEY ON 8/04/2016 UNDER THE ASSUMPTION THAT THE VEHICLE WAS CERTIFIED. WE EVENTUALLY GOT THE DEALER TO AGREE FOR US TO BRING THE VEHICLE BACK TO BE CERTIFIED AND ADDRESS ALL THE OTHER CONCERNS. WE PICKED THE VEHICLE UP IN NY, H…"~31,000 mi, complaint #1340892
    • "ON MAY 15, 2018, APPROXIMATELY 10 MINUTES AFTER I CRANKED MY VEHICLE AND LEFT FOR WORK MY VEHICLE CAUGHT ON FIRE. I WAS APPROACHING A 4WAY STOP IN GAYLESVILLE AL [REDACTED ADDRESS] [REDACTED ADDRESS] 68. LUCKILY THERE WAS A TRUCK STOPPED IN FRONT OF ME AND THE…"~198,000 mi, complaint #1471608
    • "The contact's daughter owned a 2014 Dodge Journey. The contact received notification of NHTSA Campaign: 15V431000 (Engine and Engine Cooling); however, parts were not available. The contact stated that while her daughter was driving at an undisclosed speed, bl…"~230,000 mi, complaint #2172806
  12. #12

    power windows and locks

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHEN LOCKING THE VEHICLE AND EXITING, ALL FOUR DOORS UNLOCK INDEPENDENTLY. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE O…"~500 mi, complaint #1156741
    • "THE VEHICLE DESCRIBED ABOVE HAS BEEN UNABLE TO UNLOCK BY ITSELF ON A CONTINUING, BUT NOT REGULAR BASIS. THIS OCCURS UPON LEAVING THE VEHICLE ON SEVERAL OCCASION. PER THE DEALER REQUEST, WE BEGAN RECORDING THE NUMBER OF TIMES AND LOCATIONS. THE ATTEMPTS TO COR…"~1,100 mi, complaint #1239244
    • "DRIVING AT 70 MPH ON THE FREEWAY, THE DRIVER-SIDE REAR PASSENGER DOOR WINDOW SHATTERED SPONTANEOUSLY. "~15,000 mi, complaint #1218563
    • "POWER WINDOW CONTROL ON DRIVER SIDE WILL STOP WORKING AND NOT ALLOW THE WINDOWS TO CLOSE BACK UP. POWER LOCKS STOPPED WORKING. I HAVE NOTICED THAT THE POWER CORD GOING FROM THE DOOR TO THE BODY OF THE CAR KEEPS DISCONNECTING FROM THE BODY OF THE CAR. I HAVE NO…"~54,779 mi, complaint #1659593
    • "CAR CONSTANTLY LOCKS IT SELF EVEN WITH THE KEYS IN IT. WITH CAR ON OR OFF OR WHILE DRIVING YOU HEAR IT CONSTANTLY LOCKING"~70,000 mi, complaint #1537478
  13. #13

    seatbelt and pretensioner

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE VEHICLE WAS IN A CAR ACCIDENT. MY DAUGHTER WAS SITTING BEHIND ME. WHICH I WAS THE DRIVER AND SHE WAS BEHIND ME ON THE LEFT REAR. MY DAUGHTER HAD THE SEAT BELT ON AND SO DID I. MY CONCERN IS WHY DID MY DAUGHTER ENDED UP GOING ALL THE WAY FORWARD HITTING ME…"~34,599 mi, complaint #1526808
    • "THE CAR WAS STATIONARY WHEN I HAD MT 8 YEAR OLD STEP DAUGHTER TO SEAT ON THE 3RD ROW OF THE CAR AND SHE WAS PUTTING THE SEAT BELT ON THE LEFT SIDEOF THE CAR AND SHE WAS NOT ABLE TO SINCE THE BUCKLE CAME OFF. I TOLD HER TO MOVE TO THE OTHER SIDE AND SAME THING…"~45,000 mi, complaint #1495091
    • "DRIVERS SIDE HEADREST RESTRAINT DEPLOYED WHILE DRIVING IN NORMAL CONDITIONS"~92,000 mi, complaint #1692092
  14. #14

    stability and traction control

    7 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=11, median 89,000 mi, no reliable range below 25 reports.

    • "ON THURSDAY, JULY 3, 2014, I WAS LEAVING THE CITY DRIVING MY NEW 2014 DODGE JOURNEY. AFTER DRIVING FOR ONE MINUTE THE ESC DISPLAY APPEARED AND THE CAR IMMEDIATELY DECELERATED TO THE POINT OF ALMOST CUTTING OFF IN THE MIDDLE OF THE STREET. THIS OCCURRED IN THE…"~4,300 mi, complaint #1085360
    • "TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 15 MPH, THE BRAKE PEDAL WAS APPLIED AND BECAME STIFF AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO CONCRETE DIVIDERS. THE ESC WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. TH…"~41,385 mi, complaint #1442986
    • "SO WHEN I AM DRIVING DOWN THE STREET OR ON THE FREEWAY AT AN ACCELERATED RATE AND THEN I START TO PUSH ON THE BRAKES TO SLOW DOWN TO EITHER COME TO A STOPLIGHT OR AN EXIT OF THE FREEWAY AND TO EITHER TURN LEFT OR RIGHT THE CAR WILL CUT OFF BUT ALSO STAY ON THE…"~89,203 mi, complaint #1679275
    • "I WENT INTO MY CHURCH FOR ABOUT 2 HOURS AND CAME BACK OUT AND STARTED THE CAR TO LET IT COOL DOWN FOR MY KIDS. AS IT SAT IDLING ALL OF A SUDDEN MY CHECK ENGINE LIGHT IS ON, MY ETC LIGHT IS FLASHING, AND MY ESC OFF LIGHT IS ON. SHUT IT OFF AND TURNED IT BACK ON…"~93,984 mi, complaint #1579643
    • "I WAS DRIVING HOME FROM SHOPPING, AND THE TRAC CONTROL, AND A LIGHTING BOLT LIGHT CAME ON, AND I HAD NO ACCELERATION POWER, I WAS NEARLY HOME, SO I DROVE ON TO MY HOUSE AND PARKED IT."~99,910 mi, complaint #1715198
  15. #15

    engine oil consumption

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE IN PARK, THE CONTACT NOTICED OIL LEAKING UNDERNEATH THE VEHICLE. THE CONTACT PREVIOUSLY NOTICED AN ENGINE OIL ODOR EMITTING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE OIL…"~21,000 mi, complaint #1255436
    • "THURSDAY FEB 26 2015' 6:00 PM NOTICED ENGINE LIGHT ON FRIDAY FEB 27 - 8:00 AM TAKE CAR TO VILLAGE CHRYSLER' AJAX FOR ASSESSMENT MAKE APPOINTMENT FOR SAT FEB 28 2015 AT 1:30 PM TO ASSESS ENGINE LIGHT ON OK TO DRIVE CAR PER VILLAGE CHRYSLER AJAX SERVICE ADVISO…"~32,732 mi, complaint #1164371
    • "THESE CARS HAVE MASSIVE OIL LEAKS FROM BAD SEALS ON THE OIL COOLER AND FILTER HOUSING ASSEMBLY. THIS CAN CAUSE YOUR ENGINE FAILURE OR A FIRE."~60,000 mi, complaint #1463102
    • "OUR 2014 DODGE JOURNEY'S ENGINE IS CONSUMING OIL WITH NO WARNING. WITH NO WARNING LIGHT/ALARM OR PUDDLES OF OIL ON THE GROUND, I HAD TO ADD OVER 3 QUARTS OF OIL TO THE ENGINE. DUE TO THIS, THE ENGINE HAS FAILED BEYOND REPAIR. THIS WAS PRESENTED IN THE MANNE…"~138,000 mi, complaint #1610260
  16. #16

    infotainment head unit

    1 unsafe, 5 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "UPON STARTING THE VEHICLE THE RADIO AND CLIMATE CONTROL SCREEN FREEZING NOT ALLOWING ANY USE. AFTER A PERIOD OF TIME IT STARTS WORKING. CAN NOT ADJUST AIR HOT OR COLD AND CAN NOT CHANGE RADIO STATIONS. AT DEALER ON 8/13/14 AND ADVISED NO UPDATES FOR SYSTEM.…"~1,000 mi, complaint #1097452
    • "DVD SYSTEM STOPPED WORKING. THOUGHT DVD WAS JUST STUCK IN THE PLAYER. TOOK THE VEHICLE TO THE DEALER TO FIX AND WAS INFORMED IT JUST QUIT WORKING. HAVE NOT HAD THE VEHICLE 3 MONTHS AND NOW HAVING TO WAIT FOR A NEW DVD SYSTEM, HOPING NO OTHER ISSUES ARISE!…"~8,500 mi, complaint #1092156
    • "TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE RADIO FAILED WITHOUT WARNING. THE RADIO ACTIVATED AFTER DRIVING APPROXIMATELY FIFTEEN MINUTES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MAD…"~30,000 mi, complaint #1252689
  17. #17

    tire failure

    1 stranded, 5 unsafe

    6
    incidents

    Commonly reported, insufficient mileage data - n=10, median 34,000 mi, no reliable range below 25 reports.

    • "DRINING DOWN INTERSTATE AT 70 MPH AND THE TIRE BLEW OUT. *TR"~16,800 mi, complaint #1158306
    • "MY TIRES ARE LEAKING AIR AND COMPLETELY BALLED, MY CAR HAS 27,000. I THINK SINCE WE'VE DONE ALL THE PROPER MAINTENANCE THEY SHOULD HAVE LASTED A LOT LONGER."~27,000 mi, complaint #1305863
    • "TL* THE CONTACT OWNS A 2014 DODGE JOURNEY EQUIPPED WITH KUMHO SOULUS KH16 TIRES, SIZE: 225/55/R16. THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE WAS LOW. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT ALL OF THE TIRES WERE LEAKING AIR. THE V…"~32,000 mi, complaint #1213156
    • "REAR PASSENGER SIDE TIRE'S TREAD JUST PEELED UP AND PULLED OFF THE UNDER SKIRT, PULLED PART OF BACK BUMPER LOOSE. PULLED OFF THE PLASTIC UP IN SIDE THE WHEEL CARRIAGE AND ALSO BUSTED MY GAS LINE. I WAS DRIVING ON A STRAIGHT ROAD AND IT JUST HAPPENED. I DIDN'T…"~67,000 mi, complaint #1578197
    • "GOODYEAR ASSURANCE ALL-SEASON TIRE INCURRED A BLOWOUT WHILE OPERATING THE VEHICLE. THE TIRE WAS NEW WITH APPROXIMATELY 100 MILES OF USE. THERE WAS NO OBSERVATION OF MATERIAL IN THE ROADWAY AND NO OBJECT FOUND IN THE TIRE."~78,988 mi, complaint #1694986
  18. #18

    backup camera

    1 unsafe, 4 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE BACK UP CAMERA IS INTERMITTENT AND DOES NOT WORK. THE OUTSIDE TEMPERATURE GAUGE IS OFF BY 20 DEGREES THE TIRE PRESSURE GAUGE DOES NOT WORK. THIS ALL HAPPENS WHEN THE VEHICLE IS STARTED. THE BACK UP CAMERA DOES NOT WORK WHEN I PUT IT IN REVERSE."~102,000 mi, complaint #1617185
  19. #19

    key fob and immobilizer

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "THE VEHICLE DOORS WILL OFTEN UNLOCK AFTER LEAVING THE VEHICLE. THE DOORS ARE LOCKED, THE DOORS ARE CLOSED AND WHEN ABOUT 3 FEET FROM THE CAR, SOMETIMES THE DOORS WILL UNLOCK THEMSELVES. THIS HAPPENS INTERMITTENTLY. THE KEY FOB IS IN THE DRIVERS POCKET, BY I…"~500 mi, complaint #1195489
    • "CAR LOCKING AND UNLOCKING ON ITS OWN, NO KEY DETECTED, THE CAR WAS STATIONARY, IN MY YARD AND AT DIFFERENT STORES, THE CAR HAS BEEN LOOKED AT SEVERAL TIMES IN THE PAST 2 YRS, UNKNOWN,"~28,000 mi, complaint #1489698
    • "KEY FOB DOESNT ALWAYS UNLOCK/LOCK/START WITH PUSH START, USUALLY ITS DELAYED OR VEHICLE WILL SAY VEHICLE IS RUNNING BUT THE IGNITION WONT KICK ON START WITH PUSH START. WILL BE DROPPING MY DAUGHTER OFF AT SCHOOL AND WITH AN OPEN OF THE DOOR THE VEHICLE SIGNALS…"~60,000 mi, complaint #1366254
    • "TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY FOBS FAILED AND THE VEHICLE WOULD LOCK INDEPENDENTLY. ON ONE OCCASION, THE CONTACT LEFT THE KEYS IN THE VEHICLE ACCIDENTLY WHILE AN INFANT WAS IN THE VEHICLE. THE VEHICLE LOCKED INDEPEN…"~97,050 mi, complaint #1196373
  20. #20

    catalytic converter

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "I BOUGHT MY VEHICLE IN 2017. BEFORE A YEAR OF OWNING IT I GOT INTO A WRECK BECAUSE MY CRUISE CONTROL WOULDNT TURN OFF AND INSTEAD STARTED ACCELERATING MORE. THEN I STARTED HAVING ISSUES WITH MY CATALYTIC CONVERTER TOOK IT TO THE DEALERSHIP AND THEY SAID THERE…"~60,000 mi, complaint #1603253
    • "CATALYTIC CONVERTER BEGAN MAKING A POPPING NOISE AFTER DRIVING ABOUT 2 WEEKS AGO. THEN ON JULY 14 2020 WAS DRIVING TO THE DENTIST WHEN I NOTICED A RATTLING SOUND IN THE AREA WHERE THE CATALYTIC CONVERTER WOULD BE."~104,000 mi, complaint #1677031
    • "DODGE STATES THERE IS A RECALL ON THE CATALYTIC CONVERTER. THE DEALER WILL REPLACE THE PART BUT STATES THAT IT IS A BOLT IN BOLT OUT PART AND THE LABOR TO GET TO THE PART WILL BE $1100. THE LABOR IS NOT COVERED. I ALSO CONTACTED CORPORATE DODGE AND I WOULD NEE…"~165,000 mi, complaint #1626340
    • "THE CATALYTIC CONVERTER HAS BEEN REPLACED 2 TIMES IN LESS THAN 7 MONTHS BECAUSE IT KEEPS BURNING UP. THERE NEEDS TO BE A RECALL ON THE 2014 DODGE JOURNEY BECAUSE THIS IS NOT A CHEAP FIX!!!"~176,000 mi, complaint #1616451
  21. #21

    engine head gasket

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "ENGINE LIGHT ON: THE ISSUE IS A DESIGN FLAW IN THE HEAD AND CYLINDERS OF THE 2014 V6 ENGINE OF THE DODGE JOURNEY 2014. THE FLAW ALLOWS BURNING FUEL VAPOR TO ESCAPE AND CAUSE BURNING AND CARBON AROUND THE CYLINDER HEAD. THE HAZARD HERE IS THE CONTINUED DISINTEG…"~6,300 mi, complaint #1539963
    • "LIKE OTHERS ON THIS SITE, I EXPERIENCED A CHECK ENGINE LIGHT INDICATING A MISFIRE ON CYLINDER 3. I HAD THE VEHICLE REPAIRED UNDER WARRANTY AT CHAMPION DODGE IN INDIANAPOLIS, IN. THE SHOP STATED THEY REPLACED THE ENTIRE CYLINDER HEAD DUE TO A LEAKING VALVE.…"~89,000 mi, complaint #1546509
    • "TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO NOTICED THAT OIL WAS LEAKING UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO COURTESY CHRYSL…"~100,000 mi, complaint #1574606
    • "APPEARS THAT THE GASKET BETWEEN THE ENGINE AND TRANSMISSION IS LEAKING OIL. THIS VEHICLE IS ONLY 4 YEARS OLD. I STILL OWE ALOT OF MONEY ON THIS VEHICLE AND HAVE CHANGED THE OIL ON A REGULAR BASIS. NOW THIS !!!! NOT RIGHT !!!!"~105,000 mi, complaint #1524912
  22. #22

    hv system fault reduced power

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "PROBLEM STARTED WITH 2014 DIDGE JOURNEY SXT GOING INTO LIMP MODE. CODE THAT APPEARED WERE THROTTLE BODY SENSOR, CHANGED THAT. IT WENT INTO LIMP MODE IMMEDIATELY AFTER AND CODE WAS THROTTLE BODY, CHANGED THAT. IT WENT INTO LIMP MODE IMMEDIATELY AGAIN. SAME COD…"~99,000 mi, complaint #1630548
    • "WHILE DRIVING THE ANTI SKID SHOWED ON INSTRUMENT PANEL AS OFF THEN A LIGHTNING SYMBOL CAME IN AND CAR WENT INTO LIMP MODE NIT LETTING ME ACCELERATE MUCH AT ALL SO I WAS FORCED TO PULL OFF THE ROAD. AS IT WENT INTO LIMP IT DEACCELERATED VERY QUICKLY CAUSING A T…"~109,774 mi, complaint #1710557
  23. #23

    power steering hydraulic

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "LOSS OF POWER STEERING FLUID BEGAN IN THE FALL. THEN THE CHECK ENGINE LIGHT BEGAN TO COME ON WHEN I WOULD DRIVE AROUND A BEND. NOW ABOUT 2 MONTHS LATER THE TRACTION CONTROL RANDOMLY TURNS OFF WHILE DRIVING."complaint #1435291
    • "Powersteering return line failed In recent Cold weather, causing loss of Powersteering."complaint #1801379
    • "While I was driving the car suddenly lost power steering and acceleration, the bolts broke off from the pulley and the serpentine belt came off while driving down a busy street"complaint #1824758
    • "Power steering lines rupture in cold weather, causing you to loose power steering when driving. "complaint #1853892
  24. #24

    steering rack mechanical

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "AS I WAS PARKING MY 2014 DODGE JOURNEY IN FRONT OF MY HOME THE STEERING WENT OUT ON ME. I COULD NO LONGER STEER THE CAR. PREVIOUS TO IT GOING OUT I HEARD A KNOCKING NOISE EVERY TIME I TURNED THE WHEEL. AFTER THE STEERING WENT OUT WHEN I TURNED TO THE LEF…"~44,400 mi, complaint #1468492
    • "WHEN DRIVING THE VEHICLE STEERING WILL LOCK UP, LOSE POWER AND LOSE BRAKES. HAVE TO FORCE TO TURN AND USE EMERGENCY BRAKES TO STOP THE CAR. NOT THE FIRST TIME IT'S NOW HAS HAPPEN A TOTAL OF 5 TIMES."~71,000 mi, complaint #1689584
  25. #25

    transfer case awd

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE ABS LIGHT CAME ON AND THE SKIDDING LIGHT CAME ON AND IT SAID TO CHECK THE AWD IVEHICLE WAS IN MOTION ON A CITY STREET AND WOULDN'T GO OVER 10 MILES PER HOUR.GARAGE PUT TESTERS ON IT SAID SENSOR WAS BAD- WE REPLACED IT AND THEN IT HAPPENED AGAIN AND THE T…"~122,910 mi, complaint #1716745
  26. #26

    alignment and pull

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I BOUGHT THIS CAR ON NOVEMBER 2013. AFTER FIRST/SECOND WEEK OF USE I REALIZED THAT WHEN DRIVING THE CAR WAS PULLING TO THE RIGHT. I WENT TO THE DEALERSHIP AND TRIED TO MAKE AN ALIGNMENT WITHOUT SUCCESS. THEN THE PROBLEM CAME BACK AND WENT TO DEALERSHIP (LIKE 5…"~1,500 mi, complaint #1203497
    • "TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THERE WAS AN ABNORMAL VIBRATION IN THE FRONT OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE FRONT TIRES ON THE VEHICLE WERE WEARING OUT UNEVENLY AND FASTER THAN THE R…"~4,200 mi, complaint #1262845
    • "TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE PASSENGER SIDE TIRES SHOOK VIOLENTLY WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTRO…"~44,000 mi, complaint #1248469
  27. #27

    brake pads and rotors

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THIS CAR HAS JUST A LITTLE OVER 33145 MILES AND I JUST FOUND OUT THAT THE ROTORS ON THE BACK HAVE RUSTED SO BAD THAT THEY WORE OUT THE BACK BRACKS AND CANNOT BE TURNED DOWN THEY HAVE TO BE REPLACED. I HAD MY GRANDCHILDREN IN THIS CAR LESS THAN 2 WEEKS AGO AND…"~33,145 mi, complaint #1425989
  28. #28

    engine cooling

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHILE DRIVING ON THE FREEWAY I'VE NOTICE WHIT SMOKE COMING OUT OF MY ENGINE. I PULLED OVER AND FOUND THAT THE HEATER HOSE FITTING BROKE OFF CAUSING COOLANT TO LEAK."~96,452 mi, complaint #1522926
  29. #29

    throttle and pedal

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THIS ISSUE WITH THE THROTTLE POSITION SENSOR HAS BEEN GOING ON FOR ME, SINCE I BOUGHT THE CAR FROM DEALERSHIP LAST YEAR 2019. HAS HAPPENED [REDACTED ADDRESS] AND THE CAR STALLS, LOSES IT POWER TO DRIVE, CAR SHAKES WITH ACCELERATION. HAD TO HAVE THE DEALER CL…"~63,000 mi, complaint #1680849
    • "I'VE HAD MY THROTTLE BODY FAIL TWICE IN 8 MONTHS. BOTH WHILE DRIVING, IT CAUSES THE CAR TO NOT BE ABLE TO ACCELERATE. ALMOST WAS IN A HORRIBLE ACCIDENT."~76,754 mi, complaint #1565028
  30. #30

    acceleration loss or hesitation

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE BEING OPERATED AT A LOW SPEED, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO ARRIGO DODGE CHRYSLER JEEP RAM WEST PALM BEACH ([REDACTED ADDRESS],…"~45,000 mi, complaint #1481272
    • "THE CAR STARTED TO LOSE POWER. I WAS DRVING ON A BUSY HIGHWAY THEN THE ELECTRONIC THROTTLE LIGHT CAME ON . NO PREVIOUS WARNING THAT SOMETHING WAS WRONG.THE SPEED LIMIT IS 60 MPH I WAS IN A CURVE SO I HAD SLOWED DOWN TO 45. I SAW WHERE THERE WERE OTHER COM…"~104,000 mi, complaint #1593259
  31. #31

    brake booster

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING UPHILL AND DEPRESSING THE BRAKES, THE VEHICLE ROLLED BACKWARD EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THERE WAS NO DEFECT. THE MANUFACTURE WAS ALERTED OF…"~1,500 mi, complaint #1048176
    • "I HAVE HAD MY CRUISE CONTROL SENSOR REPLACED MULTIPLE TIMES WITHIN THE LAST TWO YEARS DUE TO IT NOT ACTIVATING. AFTER THE LAST REPAIR WITHIN 3 MONTHS IT AGAIN STOPPED ACTING ATING. THIS WAS ABOUT 8 MONTHS AGO. 3 WEEKS AGO I WENT TO RELEASE MY PARKING BRAKE AND…"~76,000 mi, complaint #1632004
  32. #32

    cruise control conventional

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE ON A FAMILY TRIP TO SAN DIEGO FROM MY HOME IN RIOLINDA CA WE EXPERIENCED A STRONG JERK MOTION FOLLOWED BY A ACCELERATION WHILE THE CAR WAS DRIVING IN CRUISE CONTROL. MY HUSBAND TRIED TO REMOVE THE CRUISE CONTROL SO THAT HE CAN RETURN TO CONTROLLING THE…"~63,000 mi, complaint #1479694
    • "WHILE DRIVING MY CAR 2014 DODGE JOURNEY I TESTED MY CRUISE CONTROL AT 30 MILES AN HOUR AND TWO LANE ROAD HEADING IN THE SAME DIRECTION AND IT INCREASE SPEED FROM 30 MILES PER HOUR ON ITS OWN I'LL PRAISE TO ABOUT 50 TWO SMALL CHILDREN IN THE BACK AND WIFE COULD…"~85,000 mi, complaint #1579286
  33. #33

    instrument cluster

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICL…"~9,000 mi, complaint #1249751
    • "TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE GAUGES AND METERS FAILED TO FUNCTION. ALL THE LIGHTS ON THE INSTRUMENT CLUSTER FAILED TO ILLUMINATE. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE JERKED AND HESITATED BEF…"~47,000 mi, complaint #1258124
  34. #34

    parking brake

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "HAVE HAD THE HOOD RELEASE NEXT OT THE PARKING BRAKE PEDAL. OPEN THE HOOD WITHOUT NOTIFICATION.THE BRAKE PEDAL IS TO CLOSE IN PROXIMITY TO THE HOOD LATCH. EACH TIME YOU RELEASE THE PARKING BRAKE THE HOOD RELEASES. *TR"~3,413 mi, complaint #1115757
    • "TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE THE VEHICLE WAS STATIONARY IN THE DRIVE POSITION ON AN INCLINE, IT ROLLED BACKWARDS. THE DEALER DIAGNOSED THAT THE VEHICLE WAS OPERATING NORMALLY AND NO FAILURE WAS IDENTIFIED. THE MANUFACTURER WAS NOTIFIED OF T…"~30,000 mi, complaint #1336850
  35. #35

    starter

    2 stranded

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "REFUSES TO START. NO CLICK, NO TURN OVER, DEAD. STATIONARY. PARKING LOT. NEW BATTERY. MULTIPLE TIMES. KNOWN ISSUE BY CHRYSLER"complaint #1682417
    • "When trying to start the car in the past every now in then I would get a one click and no start I tried to shift into neutral and nothing the same , I played with the button by turning g off and back on a few time and it would start and it started to get hard…"complaint #1980868
  36. #36

    steering electric assist

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "JOURNEY WILL DRIVE AND TURN JUST FINE, THEN WITHOUT WARNING IT BECOMES EXTREMELY HARD TO TURN OR WILL NOT TURN AT ALL, ESPECIALLY ON A RIGHT TURN. IT HAPPENS MOST OFTEN WHEN GOING 20MPH OR LESS (EVEN MORE OFTEN WHEN BACKING UP). I ALMOST HIT SOMEONE SATURDAY B…"~30,000 mi, complaint #1232060
  37. #37

    tpms

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE TPMS WARNING INDICATOR ILLUMINATED NUMEROUS TIMES. THE DEALER REFILLED THE AIR, BUT DID NOT INSPECT THE FACTORY TIRES TO DETERMINE IF THEY HAD A LEAK. THE CONTACT CONSTANTLY HAD TO REFILL T…"complaint #1319021
    • "KEPT LOSING AIR PRESSURE IN THE FRONT DRIVER SIDE TIRE. WHEEL SENSOR DEFECTIVE. A/C KEPT COMING ON BY ITSELF AND THE FRONT BUMPER PAINT PEELING OFF."complaint #1382062
  38. #38

    wiper and washer

    1 broken, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WINDSHIELD WIPERS ONLY WORK ON HIGH, MUST CAREFULLY, PURPOSEFULLY TIME TURNING THEM OFF OR THEY GET STUCK ANYWHERE BETWEEN THE TOP AND BOTTOM OF THE WINDSHIELD. ARE NOT CONSISTENT WITH TURNING ON. PARTS ARE ON BACKORDER, PLEASE RECALL THIS"~38,000 mi, complaint #1341487
    • "The contact owns a 2014 Dodge Journey. The contact stated that after purchasing the vehicle, it was discovered that both the front windshield wipers and rear windshield wipers were inoperable. The local dealer was notified of the failure. The vehicle was not d…"~133,707 mi, complaint #1861626
  39. #39

    door latch and hinge

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "ONE OF THE BIGGEST PROBLEM IS THE BACK DOORS NOT LOCKING WHEN IN DRIVE LIKE THEY USE TO. MY SONS DOOR DIDN'T LOCK LIKE NORMAL (INSIDE DOOR CHILD LOCK WAS LOCKED TOO) BUT WORSE OF ALL MY CAR DIDN'T EVEN SHOW THAT THE DOOR WAS OPEN IN THE BACK AND I DIDN'T HEAR…"~36,000 mi, complaint #1228239
  40. #40

    driveshaft axle cv

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ON 03/24/19 WE WERE MAKING A LEFT HAND TURN WHEN THE WHOLE CAR SHUDDER AND A LOUD SOUND WAS MADE. WE GOT OUT TO INVESTIGATE AND BURNING OIL COULD BE SMELLED. THE VEHICLE WAS BROUGHT TO FIRESTONE AUTO CARECENTER. THE BUT IT UP ON THE LIFT. THE TRANSMISSION…"~60,000 mi, complaint #1551622
  41. #41

    fluid leak unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "DRIVING ALONE A CITY STREET AND PULLED INTO A SHOP AND THE CAR HAD A CLOUD OF SMOKE, AS I WAS PARKING, THEN NOTICED FLUID RUNNING FROM UNDERNEATH. I DIDN'T KNOW WHAT HAD HAPPEN. A REFUND FOR REPAIRS ON THIS VEHICLE WOULD HELP. AND EFFORT TO SOMEONE LETTING…"~96,310 mi, complaint #1577137
  42. #42

    glass and windshield

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I PURCHASED A 2014 DODGE JOURNEY JUNE 6, 2014. THE FOLLOWING DAY MY WIFE NOTICED LARGE SPOTTING ON THE (6) SIDE GLASS PANELS- PROBLEM WITH THE POLARIZATION PROCESS. I RETURNED THE VEHICLE FOR REPLACEMENT ON JUNE 9, 2014- THE CAR HAD 35 MILES ON THE ODOMETER. T…"complaint #1137340
  43. #43

    lighting exterior

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE FACTORY INSTALLED HEADLAMPS ARE TOO DIM IN COMPLETE DARKNESS. I REPLACED MINE OUT WITH SYLVANIA BRIGHT WHITE LIGHTS AT A COST OF AROUND $50.00. I ALSO REPLACED THE HEADLIGHTS ON MY PREVIOUS CAR, A 2013 DODGE AVENGER. I THINK DODGE NEEDS TO CONSIDER HOW…"~33,500 mi, complaint #1438038
  44. #44

    suspension arms and bushings

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "OUR VEHICLE WOULD VIBRATE WHILE WE WERE DRIVING AT HIGHWAY SPEEDS. WE THOUGHT THIS WAS A NORMAL THING WITH THE DODGE JOURNEY BUT ASKED THE DEALERSHIP TO LOOK AT THE ISSUE ANYWAYS. AFTER AN INSPECTION, OUR TIRES ON OUR 6-MONTH OLD CAR HAD BEEN WORN DOWN AND NEE…"~9,500 mi, complaint #1173007
  45. #45

    transmission manual clutch

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN SHIFING THE VEHICKLE TO PARK IT DOES NOT LOCK INTO THE PARK POSITION, IT GOES INTO THE REVERSE POSITION. THIS HAS HAPPENED THREE TIMES, TWO RECENTLY. THE SHIFT LEVER DOES NOT GO TO THE LEFT LOCKING IT IN THE PARK POSITION."~30,000 mi, complaint #1291244
  46. #46

    unintended acceleration

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE AT A RED LIGHT, THE VEHICLE ACCELERATED INDEPENDENTLY WHILE THE CONTACT'S FOOT WAS ON THE BRAKE PEDAL. IN ORDER TO STOP THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE FAILURE RECU…"~14,500 mi, complaint #1245595

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 14V711000, 15V431000, 15V675000, 16V273000, 17V432000, 17V824000, 18V332000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for DODGE JOURNEY directly.