2013 DODGE JOURNEY

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    seat mechanism

    53 unsafe, 5 broken

    58
    incidents
    Typical range: 72,500–115,500 mi

    Median 94,500 mi, based on 45 reports (32% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER SEAT HEAD REST DEPLOYED INTERMITTENTLY. THE FAILURE RECURRED ON ONE OCCASION. THE CONTACT SUSTAINED WHIPLASH AND NECK SPASMS FROM THE HEAD REST THAT REQUIRED MEDICA…"~20,000 mi, complaint #1216033
    • "SAFETY FEATURES OF THE FRONT HEAD REST DEPLOYED WITHOUT CAUSE, WHILE DRIVING UNDER NORMAL CONDITIONS."~72,322 mi, complaint #1644702
    • "DRIVER SIDE ACTIVE HEADREST DEPLOYED WHILE DRIVING AT ABOUT [REDACTED ADDRESS], NO ACCIDENT. FOUND THAT THE PLASTIC RETAINERS WERE BROKEN. PASSENGER SIDE HEADREST ALSO HAD DAMAGED RETAINERS. *TR"~94,000 mi, complaint #1661884
    • "THE HEADRESTS ON BOTH FRONT SEATS POPPED OPEN. THE PASSENGER SEAT OPENED WHEN THE PASSENGER STRETCHED AND TOUCHED THE BACK OF THE HEADREST. THIS WAS DURING A TRIP, MAYBE IN 2015. THE CAR WAS IN MOTION ON A HIGHWAY. WE TOOK IT TO A DEALER TO RESET THE HEADREST…"~113,000 mi, complaint #1504422
    • "DRIVER HEADREST DEPLOYED WHILE CAR WAS PARKED. LOOKED ONLINE SEEMS THIS IS A COMMON PROBLEM WITH MOST DODGE VEHICLES MADE AFTER 2010.*DT CONSUMER STATED VEHICLE HAS NOT BEEN REPAIRED AND HAD A POSSIBLE CONCUSSION.*JB"~183,000 mi, complaint #1696007
  2. #2

    airbag system

    33 unsafe

    33
    incidents
    Typical range: 36,000–90,000 mi

    Median 60,500 mi, based on 32 reports (36% had no usable mileage)

    • "OUR AIR BAG LIGHT HAS BEEN ON FOR THE LAST 4 MONTHS. WHEN WE TOOK IT TO THE SERVICE DEPARTMENT THEY STATED NOTHING WAS WRONG WITH THE AIR BAGS. WHEN THE LIGHT CAME BACK ON WE TOOK IT AGAIN TO THE SERVICE DEPARTMENT WHERE THEY SAID THERE WAS A PROBLEM WITH O…"~14,000 mi, complaint #1116695
    • "MY DRIVER SIDE HEADREST DEPLOYED WHILE DRIVING. I WAS DRIVING AND HEARD A NOISE AND WHEN I GOT TO THE STOP LIGHT I NOTICED IT HAD DEPLOYED AS WAS FULLY OPEN. CLEARLY THIS IS A DEFECT IN MANUFACTURING. LOOK AT THE DODGE JOURNEY FORUMS AND YOU'LL SEE MANY OTHE…"~43,000 mi, complaint #1667716
    • "The contact owns a 2013 Dodge Journey. The contact stated while driving approximately 30-40 MPH, the front passenger’s side headrest air bag deployed without warning or impact. There were no reported injuries. The contact called the local dealer who informed h…"~74,000 mi, complaint #1876963
    • "The contact owns a 2013 Dodge Journey. The contact stated that while driving at unknown speed, the air bag warning light illuminated continuously. The vehicle was taken to an independent mechanic where a diagnostic test was not yet performed. The dealer was no…"~108,800 mi, complaint #1774819
    • "TL* THE CONTACT OWNED A 2013 DODGE JOURNEY. WHILE DRIVING 45 MPH AT NIGHT, THE CONTACT DROVE OVER A LARGE TREE BRANCH THAT WAS NOT VISIBLE AT THE TIME. AS A RESULT, THE CONTACT CRASHED INTO A TREE THAT WAS LYING IN THE ROAD AND THEN CRASHED INTO A BRICK MAIL B…"~200,000 mi, complaint #1526393
  3. #3

    engine stall or no start

    6 stranded, 19 unsafe

    25
    incidents
    Typical range: 68,500–113,000 mi

    Median 93,500 mi, based on 34 reports (26% had no usable mileage)

    • "TURNED CAR ON AND FEELS LIKE THE ENGINE IS STUTTERING NEED TO MAKE TRIP TO DEALER. SUSPENSION NOISE COMING FROM THE FRONT. TRUCK HAS BEEN TAKEN TO THE DEALER NUMEROUS TIMES ON THE SUSPENSION ISSUE. THE FIRST TIME THEY SAID THEY LUBED THE BUSHINGS AND EVERY OTH…"~32,654 mi, complaint #1139417
    • "DRIVING ALONG AND CHECK ENGINE ,NO SKID, AND ELEC FLASH AND ENGINES HUTS OFF. TRYING TO RESTART , IT CRANKS STARTS FOR 30SECONDS AND THEN SHUTS DOWN."~66,000 mi, complaint #1657118
    • "CRANK SENSOR, CUT OUT TWICE WITHIN 2 YEARS TIME AND HAD TO GET REPLACED! EACH TIME, VEHICLE WAS IN MOTION! VERY DANGEROUS! HAD TO TOW VEHICLE EACH TIME. MY CHILD WAS IN THE VEHICLE WITH ME THE FIRST TIME. I EXPECT FULL REIMBURSEMENT FOR EACH INCIDENT. *JS"~93,000 mi, complaint #1603251
    • "VEHICLE STALLS FOR NO REASON WHILE DRIVING. MAKES BRAKING AND STEERING VERY DIFFICULT. THIS HAS HAPPENED 4 TIMES IN THE LAST 2 WEEKS. ALL TIMES THE WEATHER WAS GOOD AND DRY. THERE ARE NO CODES OR CHECK ENGINE LIGHT. THERE IS NO WAY TO DIAGNOSIS THE PROBLEM."~113,000 mi, complaint #1377193
    • "THE ENGINE HAS STARTED TO CUT OFF WHEN I DECELERATE, SUCH AS TO MAKE A TURN OR COME TO A STOP. THIS IS DANGEROUS IN MID-TRAFFIC, ESPECIALLY WHEN MY FAMILY IS IN THE CAR. IT HAS HAPPENED A FEW TIMES AND IS BECOMING MORE FREQUENT, AS IN THE LAST TIME THIS HAPPEN…"~172,000 mi, complaint #1612844
  4. #4

    abs module

    20 unsafe

    20
    incidents
    Typical range: 36,000–122,000 mi

    Median 99,500 mi, based on 27 reports (36% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) AT AUTONATION CHRYSLER DODGE JEE…"~30,666 mi, complaint #1490047
    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING 70 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE ABS, CHECK ENGINE, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM PEMBROKE PINES ([RE…"~36,000 mi, complaint #1493267
    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AND THE INTERIOR LIGHTING WAS ILLUMINATED. THE VEHICLE EVENTUALLY STARTED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO ARRIGO DODGE CHRYSLER JEEP RAM SAWGRASS ([RED…"~99,398 mi, complaint #1537730
    • "MY ABS / TRACTION CONTROL LIGHT IS ON. AND MY WINDOWS REFUSE TO ROLL DOWN AND MY LIGHTS ON THE INSIDE OF MY CAR FLICKER WHEN DRIVING."~111,000 mi, complaint #1623748
    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING 20 MPH AND APPROACHING A STOP SIGN, THE VEHICLE FAILED TO STOP ON COMMAND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO SLOW DOWN AND STOP THE VEHICL…"~153,000 mi, complaint #1577310
  5. #5

    battery and charging

    8 stranded, 9 unsafe, 1 annoyance

    18
    incidents

    Commonly reported, insufficient mileage data - n=18, median 60,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE CHECKING THE OIL LEVEL ON THE VEHICLE AND REPLACING THE DIP STICK, THE CONTACT TOUCHED THE BATTERY WITH THE DIP STICK AND SPARKS CAME FROM THE VEHICLE. THE END OF THE DIP STICK TURNED RED. THE VEHICLE WAS NOT PO…"~7,000 mi, complaint #1174493
    • "I PURCHASED THIS CAR IN 2012 AND SINCE THEN, I HAVE REPLACED THE BATTERY AT LEAST ONCE A YEAR AND DODGE KEEPS TELLING ME THAT THERE IS NOTHING WRONG WITH THE CAR. TO ME, THIS IS A DESIGN FLAW AS I CANNOT GET TO THE BATTERY TO CHECK WATER OR STATUS. I WAS DRIVI…"~30,000 mi, complaint #1546572
    • "PURCHASE DATE OF CAR WAS ROUGHLY 12/01/12. ON 08/23/15, THE VEHICLE WOULDN'T START AND I WAS TOLD IT NEEDED A NEW BATTERY, SO IT WAS REPLACED THE SAME DAY. PRIOR TO THAT, I WAS NOTICING STRANGE THINGS LIKE THE A/C GOING FULL BLAST AND I WASN'T ABLE TO TURN IT…"~51,000 mi, complaint #1277259
    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE INSTRUMENT PANEL LIGHTS BEGAN TO FLASH AND THE BATTERY SAFER MODE WARNING LIGHT DISPLAYED. THE VEHICLE BEGAN TO LOSE POWER AND STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT M…"~72,852 mi, complaint #1305328
    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE THE VEHICLE WAS IN PARK, AN INDICATOR ON THE INSTRUMENT PANEL ILLUMINATED, DISPLAYING THAT THE VEHICLE WAS NOT IN PARK. THE VEHICLE FAILED TO START WHEN THE INDICATOR WAS ILLUMINATED. TRI STAR MOTORS SOMERSET ([…"~115,000 mi, complaint #1528023
  6. #6

    engine internal

    12 unsafe, 1 annoyance

    13
    incidents

    Commonly reported, insufficient mileage data - n=14, median 90,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE THE CONTACT'S SON WAS DRIVING 40 MPH, THE DASHBOARD WAS EMITTING EXTREME HEAT ON THE FLOOR AND FIRE EMERGED FROM THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS NOT FILE…"~46,000 mi, complaint #1521540
    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LIGHT ILLUMINATED FREQUENTLY AND THERE WERE STRONG FUMES OF SMOKE EMITTING INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE A CODE WAS RESET MORE THAN TWICE,…"~65,000 mi, complaint #1210128
    • "CYLINDER 2 MISFIRE - ENGINE LOCK SUDDENLY AS VALVE WAS NOT INSTALLED PROPERLY AT TIME OF MANUFACTURING. THIS IS A KNOWN DEFECT IN THIS MAKE OF DODGE. MY CAR IS NOT INCLUDED PER THE DEALER AND SHOULD BE. THE VALVE IS FAULTY. CAUSING BURNT VALVE AND WARPED HEAD.…"~100,000 mi, complaint #1504880
    • "MY CAR KEEPS MISFIRING AND I REPLACED MY SPARK PLUGS AND COIL PACKS SEVERAL TIMES."~122,587 mi, complaint #1645696
    • "ABOUT OCTOBER 2019, WHILE PULLING INTO A GAS STATION, MY 2013 DODGE JOURNEY JUST SHUT OFF. NO WARNINGS, NO LIGHTS WENT OFF TO INDICATE WHAT HAPPENED. I PUT IT IN PARK, PUSHED THE IGNITION BUTTON SO THAT THE CAR WAS ACTUALLY OFF, AND THEN RE-STARTED IT. IT STAR…"~155,000 mi, complaint #1648147
  7. #7

    transmission automatic

    1 stranded, 10 unsafe

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "THE CAR STALL AT SLOW SPEED AND SOMETIME IT WILL JERK FORWARD..TRANSMISSION MAKING NOISES...WHEN U STOP U CAN HEAR IT..THIS IS BRAND NEW CAR. I MIGHT HAVE IT MAYBE 5 MONTHS NOW..CALL THE CHRYSLER ALL THEY IS TO TAKE IT TO THE DEALER LET THEM TAKE A LOOK AT IT.…"~1,500 mi, complaint #1039119
    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, AN OIL SPOT WAS NOTICED UNDERNEATH THE VEHICLE. THE CONTACT INSPECTED THE ENGINE COMPARTMENT AND NOTICED OIL IN THE ENGINE. THE VEHICLE WAS TAKEN TO RANCO CHRYSLER JEEP DO…"~65,000 mi, complaint #1490170
    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE THE VEHICLE WAS STATIONARY, THE TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE DEALER (DESERT AUTOMOTIVES, [REDACTED ADDRESS], SIERRA VISTA, AZ 85650, [REDACTED PHONE]) WAS CONTACTED…"~68,000 mi, complaint #1506117
    • "2013 DODGE JOURNEY HAS TRANSMISSION SHIFTING PROBLEMS FROM A STOP TO A START. THE JOURNEY WAS TAKEN TO OUR LOCAL CHRYSLER DEALERSHIP. THEY TEST DROVE THE VEHICLE AND SAID THE TRANSMISSION WAS OVERFILLED. THEY DRAINED SOME FLUID OUT AND TEST DROVE. MY RECEI…"~69,585 mi, complaint #1482429
    • "TRANSMISSION ISSUES IN 2016 , 2017 , AND 2020 . THE VEHICLE WOULDN'T MOVE AND WOULDN'T SHIFT TO DRIVE IN THE MIDDLE THE STREET . THE FIRST TIME IT HAPPEN ON THE HIGHWAY COMING FROM ALABAMA"~100,000 mi, complaint #1653123
  8. #8

    brake hydraulics

    10 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=18, median 60,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES WERE DEPRESSED AND THE REAR END OF THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED BUT THE REPAIRS WERE UN…"~7,125 mi, complaint #1038640
    • "BRAKES AREN'T CATCHING AT TIMES ALMOST HAVE SEVERAL ACCIDENTS ON THE HIGHWAY AND CITY STREETS WHEN I STEP ON BRAKES I HAVE TO KEEP PUMPING THEM TO STOP .. THEN WHEN I TRY START CAR IT SAYS KEY AREN'T LOCATED EVEN WHILE DRIVING"~16,390 mi, complaint #1508287
    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 5 MPH WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE DID NOT STOP AND CHRASHED INTO A TREE. THERE WERE NO INJURIES SUSTAINED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED O…"~51,332 mi, complaint #1465330
    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES MALFUNCTIONED AND THE VEHICLE CRASHED INTO A TRAILER. THE DRIVER SUSTAINED INJURIES TO THE LEGS AND BACK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND A PO…"~80,000 mi, complaint #1318759
    • "DRIVING DOWN A STATE ROAD AND MY BRAKES BECAME SPONGY. IN ORDER TO STOP I WOULD HAVE TO SLOW DOWN AND PUSH MY BRAKES PEDAL TO THE FLOOR. THE FIRST TIME IT HAPPENED I PULLED OVER AND SHUT MY CAR OFF TOO CALL SOMEONE. AS SOON AS I STARTED MY VEHICLE AGAIN THE BR…"~103,000 mi, complaint #1393769
  9. #9

    other

    5 unsafe, 5 annoyance

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HANDLE CHROME PLATE WAS DETERIORATED. A SHARP PIECE OF MATERIAL BRUISED THE CONTACT'S HAND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF…"~25,000 mi, complaint #1178992
    • "ROOF IN BACK END IS LEAKING INTO CEILING THEN DRIPPING DOWN INTO THE FLOOR BOARD. COMPLETELY SOAKED. HAVE NOT EVEN HAD MY DODGE JOURNEY 2013 FOR A YR YET. *TR"~26,000 mi, complaint #1031428
    • "THE 2013 DODGE JOURNEY'S VIN NUMBER IS: 3C4PDCAB9DT2241. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMISTRATION HAS STATED TO ME THAT THE RECALL FOR THE ENGINES'S COVER RECALL HAS PASSED THE 60 DAY GRACE PERIOD. TO ENSURE SATISFACTORY RECALL PERFORMANCE AND RECTIFIC…"~53,000 mi, complaint #1222582
    • "DODGE JOURNEY BURST INTO FLAMES AFTER BEING REPAIRED AFTER A FACTORY RECALL, DRIVER HAD TO PULL OVER TO THE SIDE OF THE HIGHWAY STOP AND EXIT THE VEHICLE UNTIL SMOKE SUBSIDED AND FIRE WAS EXTINGUISHED."~76,000 mi, complaint #1427046
  10. #10

    wiring harness

    10 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=16, median 90,500 mi, no reliable range below 25 reports.

    • "HI I RECEIVED VARIOUS FCA NOTIFICATION THE LAST TIME I LEFT THE CAR AT DADELAND DODGE DEALER IN MIAMI FLORIDA AND THE SUPPOSEDLY FIX A ELECTRICAL PROBLEMS BUT NOW DID I TURN OFF THE AC THE AC TURN ON AUTOMATICALLY WITHOU I PUSH ANY BOTTOM NOW I RECEIVED ANOTHE…"~40,000 mi, complaint #1358770
    • "WHILE I WAS DRIVING I SMELLED SOMETHING BURNING. NOTICED SMOKE COMING OUT OF AIR VENT (DRIVER SIDE NEAR WINDOW). PULLED OVER AND NOTICE BROWN\BLACK SMOKE COMING OUT OF DRIVER'S SIDE DOOR (WHERE WINDOW AND LOCK CONTROLS ARE). GOT KIDS OUT OF THE VEHICLE AND…"~46,000 mi, complaint #1190398
    • "MY WHOLE STEERING COLUMN IS CAUSING PROBLEMS FROM AIRBAGS, MY WIPERS NOT WORKING NOW, SPEED-CONTROL WONT WORK., TRACTION CONTROL . CAUSING MY CAR TO SWERVE OUT OF CONTROL AND CAUSING MY CAR TO ALMOST ROLLOVER AS IT WENT INTO ONCOMING TRAFFIC, I KEEP HAVING TO…"~85,968 mi, complaint #1684447
    • "FOR OVER 2 YEARS I'VE TRIED VARIOUS THINGS TO GET MY REVERSE LIGHTS TO WORK. CHECKED FUSES, CHECKED THE BULBS. ONE DAY MY REVERSE LIGHTS STOPPED WORKING, MY HATCH STOPPED LOCKING AND UNLOCKING WHILE ALL OTHER DOORS COMPLIED. AND SOME OF MY BRAKE LIGHTS STOPPED…"~110,000 mi, complaint #1470977
    • "The contact owned a 2013 Dodge Journey. The contact received a notification of NHTSA Campaign Number: 17V432000 (Air Bags). The contact stated that previously, while driving at an undisclosed speed, the vehicle would hesitate to accelerate as intended while th…"~267,000 mi, complaint #2181980
  11. #11

    stability and traction control

    8 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=23, median 60,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNED A 2013 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 60 MPH, THE STABILITY CONTROL FAILED WITHOUT WARNING. THE CONTACT ATTEMPTED TO APPLY THE BRAKES; HOWEVER, THE BRAKES FAILED AND A CRASH OCCURRED. THE CONTACT WAS UNABLE TO PROVIDE DETAILS…"~26,000 mi, complaint #1317790
    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE BEGAN TO JERK UNCONTROLLABLY WHILE THE ENGINE STALLED. THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR RE…"~40,000 mi, complaint #1245176
    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT ESC (ELECTRONIC STABILITY CONTROL) WARNING LIGHT ILLUMINATED AS WELL AS THE VEHICLE WOULD SUDDENLY BRAKE WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO COLONIAL DODGE CHRYSLE…"~65,000 mi, complaint #1386095
    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT AND DURING RAINY WEATHER CONDITIONS AT APPROXIMATELY 20 MPH, THE VEHICLE BEGAN SPINNING UNCONTROLLABLY WITHOUT WARNING. THE CONTACT WAS ABLE TO BRING THE VEHICLE TO A STO…"~65,000 mi, complaint #1241948
    • "The contact owns a 2013 Dodge Journey. The contact stated that while driving at various speeds and driving through slush or snow on the ground, the traction control failed to operate as designed. The message to check all-wheel drive was displayed. The contact…"~89,000 mi, complaint #1960178
  12. #12

    control module

    6 unsafe, 1 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TAKATA RECALL SOMETIMES MY VEHICLE WILL NOT STAR,T BASICALLY EVERY WEEK. I CANNOT PUSH THE PEDAL DOWN NOTHING LIGHTS UP THE WINDSHIELD WIPERS WILL NOT STOP GOING OFF AIRBAG LIGHT, ENGINE, AND TIRE PRESSURE SENSOR ALL COME ON. IF CAR DOES START THE WINDSHIELD…"~48,500 mi, complaint #1484834
    • "I OWN A 2013 DODGE JOURNEY. ON OCTOBER 5TH MANY ELECTRICAL ISSUES BEGAN AND CONTINUE EVEN AFTER THE RECALLS HERE ADDRESSED. ABS LIGHT CAME ON, TRACTION CONTROL DISABLED, CRUISE CONTROL FUNCTION QUIT WORKING DASH DISPLAYS/TOUCHSCREEN BEGAN TO FLICKER, BLUETOOTH…"~50,000 mi, complaint #1327252
    • "ALL CONTROLS FOR THE HEAT/AIR/DEFOG WILL NOT WORK. THE SYSTEM WILL NOT TURN ON. THIS PROBLEM WAS FIXED ONCE BY DISCONNECTING AND RECONNECTING THE BATTERY, BUT THIS NO LONGER WORKS. THIS WAS NOTICED UPON STARTING THE VEHICLE. I HAVE READ ABOUT NUMEROUS FAIL…"~67,000 mi, complaint #1293282
  13. #13

    throttle and pedal

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED. ADDITIONALLY, THE CONTACT STATED THAT THE ACCELERATOR PEDAL SEIZED FOR SEVERAL SECONDS CAUSING THE VEHICLE TO FAIL TO DECELERATE. THE VEHI…"~8,300 mi, complaint #1072820
    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING THE VEHICLE, THE THROTTLE BODY SEIZED AND THE SPEED DROPPED BELOW 120 RPMS. THE DEALER DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWAR…"~28,700 mi, complaint #1351604
    • "VEHICLE WON'T START ON FIRST TRY. AFTER FIRST TRY LIGHTING BOLT WARNING LIGHT COMES ON AND CAR IDLES ROUGH. I TURN VEHICLE OFF WAIT FOR ABOUT 2 MIN. THEN RETRY TO START VEHICLE. VEHICLE STARTS UP AND LIGHT DOES NOT COME ON. FOR THE REST OF THE DAY THE CAR STAR…"~38,800 mi, complaint #1149134
    • "The contact owns a 2013 Dodge Journey. The contact stated that on numerous occasions while driving at various speeds, the vehicle stalled without warning. The contact then stated that her husband was able to tow the vehicle to the residence. The vehicle was th…"~82,000 mi, complaint #1840092
    • "IT WILL STALL WHEN IDLING. TWO SEPARATE OCCASIONS I COULD HAVE BEEN SERIOUSLY INJURED. WHEN TURNING LEFT INTO AN INTERSECTION IT WOULD NOT GIVE ANY GAS AND THE PERSON COMING THRU THE LIGHT HAD TO SLAM ON THE BRAKES TO KEEP FROM BROADSIDING MY VEHICLE. SECOND…"~130,000 mi, complaint #1409515
  14. #14

    power steering hydraulic

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "POWER STEERING PRESSURE LINE RUPTURED IN FREEZING WEATHER CAUSING THE PUMP TO FAIL. PUMP AND LINE NEED TO BE REPLACED."~56,081 mi, complaint #1726758
    • "BLEW ANOTHER (NHTSA ID INCIDENT NUMBER: 11061972) POWER STEERING HOSE THIS MORNING, SIX WEEKS AFTER GETTING IT FIXED ON 1/08/2018 IN THE NORTHWESTERN MINNESOTA. COLD WEATHER. RELATED TO RECALL RECALL #16V-273. IT WAS RUNNING STATIONARY, JUST WARMING UP TO LEA…"~89,000 mi, complaint #1449058
    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE MAKING A TURN, THE POWER STEERING MALFUNCTIONED. THE CONTACT FELT THAT THE POWER STEERING WAS SEIZING AND THERE WERE NO SIGNS OF ANY LEAKS. IN ADDITION, THE FLUID LEVEL WAS FULL. DAYTONA DODGE CHRYSLER JEEP RAM…"~93,000 mi, complaint #1585288
    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE RETURN HOSE ON THE POWER STEERING UNIT FAILED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO R. M. STOUDT, INC. ([REDACTED ADDRESS] SW, JAMESTOWN, ND 58401, [REDACTED PHONE]) TO HAVE THRE…"~180,000 mi, complaint #1619354
  15. #15

    steering rack mechanical

    5 unsafe

    5
    incidents

    Commonly reported, insufficient mileage data - n=10, median 59,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING RETURN HOSE NEEDED TO BE REPLACED AND THE RACK AND…"~35,000 mi, complaint #1336954
    • "WAS MAKING A LEFT TURN WHEN A GRINDING NOISE OCCURRED. IT HAS BECOME MORE FREQUENT WHEN TURNING. AND NOW THIS GRINDING NOISE OCCURS BOTH WHEN ATTEMPTING TO MAKE A LEFT OR A RIGHT TURN. NOISE HAS OCCURRED AT IDEAL TURNING SPEEDS OF 5-15 MPH. "~38,500 mi, complaint #1191917
    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING 25 MPH, THE VEHICLE JERKED VIOLENTLY. THE CONTACT LOST CONTROL OF THE STEERING WHEEL AND CRASHED INTO A CONCRETE BARRIER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE INSTRUMENT PANEL LI…"~50,000 mi, complaint #1288162
    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING LOW OR HIGH SPEEDS, THE STEERING BECAME DIFFICULT TO MANEUVER. ON SEVERAL OCCASIONS, THE CLOCK SET ITSELF AT DIFFERENT TIMES AND THE TIRE PRESSURE FLUCTUATED UP AND DOWN WITHOUT WARNING. THE DEALER WAS N…"~68,695 mi, complaint #1405700
  16. #16

    catalytic converter

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "AT 80K MILES THE CATALYTIC CONVERTER SENSOR WENT BAD. ALSO BREAK SYSTEM LIGHT AND TIRE PRESSURE LIGHT WONT GO OFF."~82,000 mi, complaint #1320204
  17. #17

    driveshaft axle cv

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "AXLE NUTS - 2013 DODGE JOURNEY, FELT AS THOUGH THE VEHICLE WAS GOING TO BUCKLE UNDER THE FRONT END, ESPECIALLY IF I HAD TO MAKE A SUDDEN STOP. I LOUD CLUNK TYPE NOISE WOULD ACCOMPANY THE JOLT FEELING. BEGAN OCCURRING MORE OFTEN, TO INCLUDE WHEN VEHICLE WOULD…"~50,000 mi, complaint #1313333
    • "AT 110,000 MILES VEHICLE STARTED MAKING A RATTLING SOUND COMING FROM THE ENGINE COMPARTMENT, NO NOISE WHEN COLD BUT GETS LOUDER AS THE VEHICLE WARMS UP. GETS LOUDER WHEN THE AC IS ON OR STEERING IS TURNED AT LOW SPEEDS. BUT GOES AWAY WITH INCREASED ENGINE SPEE…"~110,000 mi, complaint #1364662
    • "WHILE DRIVING 75MPH ON THE HIGHWAY THE CAR SUDDENLY LOST POWER, LOSING ALL GAS PEDAL FUNCTION. I HAD MY CHILDREN IN THE VEHICLE AND WAS DRIVING IN HEAVY TRAFFIC. THIS IS A HUGE SAFETY ISSUE! AFTER GETTING PULLED OVER, ONCE THE CAR WAS TURNED OFF IT WOULD NO LO…"~110,000 mi, complaint #1677090
  18. #18

    engine cooling

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "MY BATTERY AND ALTERNATOR HAD TO BE CHANGE RECENTLY ....PLUS THERE WAS HOLE. ON THE COOLANT LINE WHICH CAUSE. MY CAR TO OVER HEAT ...CAN YOU PLEASE CHECK FOR THE COOLANT WIRE AND THE ALTERNATOR ON 2013 MODELS"~42,000 mi, complaint #1537261
    • "COOLANT LEAKAGE WHILE VEHICLE WAS IN MOTION CAUSING THE VEHICLE TO OVERHEAT."~87,000 mi, complaint #1540671
  19. #19

    power windows and locks

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "JUST ENTERED THE FREEWAY TO GO HOME FROM WORK. I HEARD AN EXPLOSION THINKING IT WAS A TIRE.,PULLED OVER AND REALIZED MY DRIVER SIDE BACK DOOR WINDOW WAS EXPLODED FROM THE INSIDE OUT.I WAS THE ONLY ONE IN THE CAR AT THE TIME, THERE IS NO REASON THIS SHOULD HAVE…"~13,200 mi, complaint #1057075
    • "EXISTING PROBLEM ~DOORS WILL NOT UNLOCK.SOMETIMES I CANNOT GET IN MY VEHICLE, THEN SOMETIMES THE PERSONS IN BACK SEAT CANNOT GET OUT. THERE IS NO PATTERN IT MAY WORK FOR A WEEK DAY OR MONTH THEN START MESSING UP AGAIN. THIS TO ME COULD BE A SAFETY ISSUE BECAUS…"~15,000 mi, complaint #1101621
    • "WHILE UNDER WARRANTY THE REAR PASSENGER AUTOMATIC DOOR LOCK STOPPED WORKING AND IT WAS REPLACED. AFTER THE WARRANTY EXPIRED THE PASSENGER AUTOMATIC FRONT DOOR LOCK STOPPED WORKING AND I PAID TO HAVE A NEW ONE INSTALLED. NOW THE DRIVERS SIDE REAR AUTOMATIC DOOR…"~65,000 mi, complaint #1246829
  20. #20

    seatbelt and pretensioner

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 20 MPH OVER A BUMP IN THE ROAD, THE FRONT PASSENGER SIDE SEAT BELT PRETENSIONER FRACTURED AND DETACHED FROM THE BASE OF THE SEAT. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT M…"~35,000 mi, complaint #1496522
    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT INTERMITTENTLY JAMMED IN THE LATCH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF T…"~45,000 mi, complaint #1381151
    • "THE ACTIVE HEADREST RESTRAINT DEPLOYED FOR NO APPARENT REASON WHILE DRIVING STRAIGHT ON A CITY ROAD."~100,000 mi, complaint #1683843
    • "FRONT PASSENGER SEAT SEATBELT LATCH HAS FAILED PREMATURELY. IT NO LONGER LATCHES, PREVENTING THE FRONT SEAT PASSENGER FROM BEING PROTECTED.VEHICLE HAS ONLY 124,000 MILES ON IT."~124,000 mi, complaint #1571109
  21. #21

    engine head gasket

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "MISFIRE, LOSS OF POWER, AND STALLING WHILE IN MOTION AND WHILE IDLING . HAD VEHICLE INSPECTED. CYLINDER #2 HAS A MISFIRE AND THE CYLINDER HEAD NEEDS REPLACED. I WAS INFORMED THAT MY YEAR MAKE AND MODEL WAS INVOLVED IN AN EXTENDED WARRANTLY FROM CHRYSLER TO COV…"~110,000 mi, complaint #1550616
    • "RADIATOR BLEW THE TOP OFF AND HEAD GASKET BLEW. THE CAR WAS IN MOTION."~111,341 mi, complaint #1688549
    • "MY VEHICLE HAS A PENTASTAR 3.6L V6 AND 117000APPX. MILES. IT WAS RECENTLY DIAGNOSED WITH A CRACKED CYLINDER HEAD. THIS HAS BEEN AN ISSUE WITH THESE ENGINES BUT, FOR SOME REASON, I'M BEING TOLD IT IS NOT COVERED UNDER SERVICE BULLETIN 09-002-14."~117,000 mi, complaint #1737296
  22. #22

    key fob and immobilizer

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL* THE CONTACT RENTED A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A KEYLESS PUSH TO START BUTTON FEATURE. AFTER THE CONTACT PRESSED THE KEY FOB TO LOCK THE DOORS, THE VEHICLE FAILED TO INDICATE THAT THE ENGINE WAS STILL RUNNING…"~39,301 mi, complaint #1114837
    • "MY 2013 DODGE JOURNEY HAS A RANDOM NO START. IT WILL JUST CLICK. THE BATTERY, ALTERNATOR, AND STARTER ARE ALL GOOD. I USUALLY HAVE TO JUMP IT TO GET IT TO START. SOMETIMES THAT DOESN'T EVEN WORK. IT WILL MAKE THE LIGHTS START TO GO HAYWIRE. THEY WILL FLICKER O…"~77,000 mi, complaint #1619628
    • "WE HAVE OWNED OUR JOURNEY FOR THREE YEARS. STARTING LAST YEAR WE HAVE HAD A SIGNIFICANT ELECTRICAL ISSUE THAT NO ONE CAN FIX. IN ORDER TO UNLOCK OUR DOORS, ONE HAS TO PRESS UNLOCK AN UPWARD OF 5 TIMES. THIS HAS BECOME AN EVERYDAY OCCURRENCE AND POSES A THRE…"~99,000 mi, complaint #1454987
  23. #23

    acceleration loss or hesitation

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I HAVE OWNED MY DODGE JOURNEY SINCE MAY 2013, AND AFTER TWO YEARS I BEGAN TO HAVE PROBLEMS. THE VEHICLE DOES NOT PICK UP AND GO. AT TIMES WHEN THE VEHICLE IS IN IDLING MODE (LIKE IF I AM SITTING AT A TRAFFIC LIGHT) IT ACTS AS IF IT WANTS TO STOP. ON OTHER OCCA…"~79,157 mi, complaint #1481889
    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 40-60 MPH, THE VEHICLE BEGAN TO JERK INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GREGGCO AUTO SALES ([REDACTED ADDRESS], MOODY, AL 35004, [REDACTED PHONE]) WH…"~152,000 mi, complaint #1720849
  24. #24

    alignment and pull

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "2013 DODGE JOURNEY APPROXIMATELY 100000 MILE. UNEVEN WEAR ON REAR TIRES (EXCESSIVE INSIDE WEAR) DUE TO CAMBER. FOR SOME REASON THE REAR WHEELS ON BOTH THE PASSENGER AND DRIVER SIDE TILT INWARD CAUSING EXCESSIVE WEAR ON THE INNER TIRE. THE VEHICLE HAD BEEN REC…"~100,000 mi, complaint #1587545
  25. #25

    cruise control conventional

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I COULD NOT SET THE CRUISE CONTROL WITHOUT HITTING THE STEERING WHEEL. ONCE I GOT THE CRUISE CONTROL SET TO 75 MPH I COULD NOT GET IT TO TURN OFF. I HIT THE BRAKES 5 TIMES BEFORE IT WOULD DECELERATE. ONCE THE CRUISE CONTROL TURNED OFF THERE WAS A SUDDEN HARD…"~29,364 mi, complaint #1096656
    • "CRUISE CONTROL STOPPED WORKING. NOT A FUSE PROBLEM. LOSS OF ENGINE POWER WHEN TRAVELING 28 MPH, NOT PICKING UP SPEED. CLOSE DRIVERS DOOR AND ALARM GOES OFF 3 TIMES. BLUE TOOTH DISENGAGES. DROPS CALL OR CAN NOT HEAR OTHER PARTY. *TR"~58,400 mi, complaint #1179259
  26. #26

    engine oil consumption

    1 unsafe, 1 broken

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THE VEHICLE'S ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE OIL PRESSURE SWITCH FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER…"~1,600 mi, complaint #1721297
  27. #27

    fluid leak unspecified

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THIS CAR IS BRAND NEW AND HAS MAJOR FLAW LEAKS WATER THROUGH ROOF SOMEWHERE AND WHOLE HEADLINER IS FULL OF WATER IS COMING OUT OF HEATER VENTS IN CEILING AS WELL AS DVD ENTERTAINMENT SYSTEM WHICH I BELIEVE IS A ELECTRICAL HAZARD .VEHICLE WAS BROUGHT TO DEALER…"~1,800 mi, complaint #1026995
    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS OIL LEAKING FROM THE VEHICLE BUT IT WAS UNKNOWN FROM WHICH COMPONENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAIL…"~41,200 mi, complaint #1252461
  28. #28

    glass and windshield

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE AT A STOP LIGHT WITH THE REAR DEFROSTER ACTIVATED, SHE HEARD A LOUD POPPING SOUND AS THE REAR WINDSHIELD STARTED CRACKING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANU…"~150,000 mi, complaint #1742276
  29. #29

    steering electric assist

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE DRIVING THE VEHICLE THERE IS A LACK OF POWER STEERING ASSIST. WHEN TURNING RIGHT THERE IS NO POWER STEERING ASSIST AT ALL, WHEN TURNING LEFT THERE IS SOME ASSIST. MY WIFE DRIVES THIS VEHICLE & TAKES OUR KIDS TO & FROM SCHOOL DAILY. I HAVE SWITCHED CARS W…"~55,000 mi, complaint #1607785
    • "WHEN TURNING TO THE LEFT THE POWER STEERING GOES OUT AND SOMETIMES COMES RIGHT BACK . IN WHICH ALL OF A SUDDEN THE CAR SNAPES TO THE LEFT VIOLENTLY. THIS HAPPEN ON THE HIGHWAY, AS WELL AS CITY STREETS."~164,000 mi, complaint #1647006
  30. #30

    tire failure

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "2013 DODGE JOURNEY WAS LEASED NEW, WITH KUMHO SOLUS KH16 TIRES FROM THE FACTORY. VEHICLE WERE INFLATED WITH NITROGEN AND VALVE STEMS CAPPED WITH SIGNIFYING GREEN CAPS. WINTER ENSUED AND NOTICED THAT PRESSURE WAS DECREASING IN ONE OF THE TIRES. UNABLE TO LOCATE…"~20,000 mi, complaint #1205445
    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY EQUIPPED WITH KUMHO SOLUS KH16 TIRES, SIZE 225/65/R17 (NA). WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE AND VIBRATE AND THE PSI SENSOR LIGHT WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNO…"~30,000 mi, complaint #1194046
  31. #31

    tpms

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE TPMS WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT MENTIONED THAT AIR WAS ADDED TO THE TIRES BUT THE TPMS WARNING LIGHT REMAINED ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURE…"~48,000 mi, complaint #1244782
    • "TIRE PRESSURE CONTINUES TO DEFLAT DURING WEATHER CHANGE COLD WEATHER CAUSES TIRES TO LOOSE PRESSURE"~91,000 mi, complaint #1519424
  32. #32

    backup camera

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Recently I have been having issues with the rear back up camera in the vehicle not working turning off beeping when nothing is around, also glitching and showing the camera upside down. I am also experiencing battery drainage in the vehicle I have just had th…"complaint #2046371
  33. #33

    brake booster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THERE ARE 2 DIFFERENT PROBLEMS I HAVE BEEN DEALING WITH SINCE DAY ONE OF OWNING MY DODGE JOURNEY. THE FIRST BEING ELECTRICAL, MY CLOCK RUNS FAST BECAUSE OF THE POWER FLOW TO IT. I HAVE 2 POWER OUTLETS IN MY CAR THAT DO NOT WORK PROPERLY AND 1 OF THEM THE DEALE…"~84,000 mi, complaint #1652917
  34. #34

    brake pads and rotors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "BOUGHT THE CAR BRAND NEW AND HAVE HAD TO DO BRAKES 4 TIMES. TRAVEL WITH VEHICLE IS MOSTLY LOCAL TO AND FROM WORK AND SCHOOL SPORTING EVENTS FOR THE KIDS. HAD TO REDO THEM IN 6 MONTH PERIOD."complaint #1574280
  35. #35

    climate control module

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "CLIMATE CONTROL SYSTEM BLOWS HOT TO ONE SIDE COLD TO THE OTHER CANNOT BE TURNED OFF OR CONTROLLED"~44,000 mi, complaint #1245394
  36. #36

    engine mounts

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Transmission mount and engine mount and drive shaft mount breaking all the time. Transmission going out on vehicle. "complaint #1887540
  37. #37

    evap system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF AN INCORRECT PURGE FLOW AND LOSS VE…"~117,000 mi, complaint #1657021
  38. #38

    heater core and blower

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "HAD A 2013 DODGE JOURNEY FROM AVIS CAR RENTAL WHILE MY VEHICLE WAS BEING REPAIRED. MY 3 YEAR OLD SON WAS IN THE FAR BACK SEAT ON THE PASSENGER SIDE OF THE CAR. AFTER OUR TRIP HOME FROM THE HOLIDAYS, I SAW MY SON HAD A 2ND DEGREE BURN ON HIS RIGHT LEG. IT HAD B…"complaint #1024810
  39. #39

    infotainment head unit

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY RADIO KEEPS CHANGING STATIONS AS I AM DRIVING. SOMETIMES IT HAPPENS WHEN I HIT A BUMP, SOMETIMES IT JUST DOES IT RANDOMLY ON ITS OWN. IT HAPPENS WHEN DRIVING OR STATIONARY. VERY FRUSTRATING!"~44,412 mi, complaint #1625077
  40. #40

    instrument cluster

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE SPEEDOMETER DISPLAYED INCORRECT SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. "complaint #1048160
  41. #41

    interior trim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I WAS DRIVING ALL THE SUDDEN I HEAR THIS POP SOUND MY HEADREST BUSTED OPEN THE PLASTIC BROKE INSIDE. I HAVE READ LOOKED UP THAT IT HAS HAPPEN TO A LOT OF PEOPLE"~79,489 mi, complaint #1588756
  42. #42

    lighting exterior

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 70 MPH, THE PROJECTION OF THE HIGH BEAM HEADLIGHTS WAS SO WEAK THAT THE CONTACT COULD NOT READ THE EXIT SIGNS. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO TH…"~33,000 mi, complaint #1404960
  43. #43

    lighting interior

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "GLOVE BOX ILLUMINATION LIGHT STAYS ON. THE SWITCH DOES WORK WHEN DEPRESSED BY HAND, HOWEVER, THE GLOVE BOX DOES NOT SIT HIGH ENOUGH WHEN LATCHED TO DEPRESS THE SHUTOFF SWITCH FAR ENOUGH TO TURN OFF THE LIGHT. ATTEMPTED SEVERAL FIXES SUCH AS AN EMPTY GLOVE BOX…"~36,000 mi, complaint #1120393
  44. #44

    noise or vibration unspecified

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED, THE CONTACT HEARD A LOUD WHINING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIRED. THE DETAILS OF THE REPAIR WERE UNKNOWN. THE MANUFAC…"~34,536 mi, complaint #1188941
  45. #45

    software or update

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE TRANSMISSION WOULD EXHIBIT AN ABNORMAL CLUNKING NOISE AND WOULD SHIFT HARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THERE WERE SOFTWARE FAILURES. THE DEALER…"complaint #1054685
  46. #46

    suspension struts shocks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS A VIOLENT VIBRATION COMING FROM THE FRONT OF THE VEHICLE CAUSING THE VEHICLE TO BECOME UNSTABLE. THE VEHICLE WAS TAKEN TO A DEALER ON THREE OCCASIONS WHERE THE FAILURE WAS UNABLE TO B…"~25,000 mi, complaint #1139877
  47. #47

    torque converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "SOMETHING HAS GONE VERY WRONG IN MY TRANSMISSION. POSSIBLY TORK CONVERTER OR A PUMP CAUSING 2 ERROR CODES AND A HUGE WINDING NOISE UPON STARTING THE VEHICLE. THE ERROR CODES ARE P083B FOR THE TFPS AND P0944 HYDRAULIC PRESSURE UNIT. MY CAR IS 2013 AND WAS PURC…"~58,000 mi, complaint #1603781
  48. #48

    transmission manual clutch

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THE TRANSMISSION STICK SHIFT DOES NOT LOCK IN POSITION ONCE YOU PLACE THE CAR IN DRIVE. I NOTICED THIS WHEN I WAS IN A PARKING LOT AND WAS LEAVING WHEN I ACCIDENTALLY BUMBED THE SHIFTER. IT MOVED TO NEUTRAL. MY WIFE SAID THIS HAPPENED TO HER ANOTHER TIME WHEN…"complaint #1245885
  49. #49

    wiper and washer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE ON VACATION AND DRIVING IN RAINY CONDITIONS, WIPERS STOPPED MIDWAY ON WINDOW. MOTOR,WENT OUT. TOOK TO DEALERSHIP ON THE ROAD AND HAD NO PARTS,SO DROVE TO FINAL DESTINATION AND IT TOOK 4 DAYS TO EXPIDITE PARTS TO REPAIR CAR."~15,900 mi, complaint #1253471

NHTSA investigations

Search NHTSA's own recall and complaint database for DODGE JOURNEY directly.