2012 DODGE DURANGO

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine stall or no start

    12 stranded, 79 unsafe

    91
    incidents
    Typical range: 50,000–99,000 mi

    Median 80,000 mi, based on 153 reports (13% had no usable mileage)

    • "BRAND NEW VEHICLE LEASE. AT DEALERSHIP WHEN VEHICLE WAS PUT IN GEAR ENGINE STALLED 4 TIMES. SALESMAN ENTERED VEHICLE AND ACCELERATED ENGINE THEN PUT IN GEAR AND VEHICLE CONTINUED TO RUN AND STATED VEHICLE WAS OK. ABOUT 30 MILES AWAY WHEN COMING TO A STOP BECAU…"~900 mi, complaint #896354
    • "DURANGO CRANKS AND DOESN'T TURN OVER OR STARTS AND THEN STALLS AFTER SHORT DISTANCE. LOCAL DEALER HAS REPAIRED FUEL PUMP. RECALL PRESENTLY ONLY INCLUDES 2011'S AND SHOULD BE EXTENDED TO ALL EFFECTED YEARS. *TR"~46,000 mi, complaint #1113738
    • "MOTOR SHUTS OFF TRAVELING DOWN THE ROAD (HAPPENED 3 TIMES SINCE 2016). TWICE ON A CURVE 30 - 40 MPH & ONCE DOWN A STRAIGHT AWAY 60MPH (SCARY). GOT ON YOUR WEB SIGHT NHTSA RECALL # 19V-813. - MANUFACTURER RECALL # V62. WE HAVE STOPPED DRIVING THE VEHICLE. C…"~75,000 mi, complaint #1639962
    • "2012 DODGE DURANGO HAS HISTORY OF STARTING AND STALLING PROBLEM. WHILE VEHICLE WAS UNDER WARRANTY, IT WOULD STALL RIGHT AFTER YOU START IT. THE DEALER PERFORMED FUEL PUMP RELAY RECALL, AND PROBLEM WAS NOT FIXED. THE NEXT DEALER REMOVE THE EXTERNAL FUEL PUMP…"~97,150 mi, complaint #1617337
    • "MY VEHICLE STALLS AFTER STARTING THEN CONTINUOUSLY TURNS OVER UNTIL I PUSH THE IGNITION BUTTON MULTIPLE TIMES UNTIL IT TURNS OFF. I HAVE HAD THIS ISSUE SINCE APRIL OF 2018. THE VEHICLE HAS BEEN TO THE DEALER MULTIPLE TIMES FOR THIS WITH NO REPAIR AVAILABLE. NO…"~165,000 mi, complaint #1652916
  2. #2

    battery and charging

    33 stranded, 44 unsafe

    77
    incidents
    Typical range: 62,500–108,000 mi

    Median 85,500 mi, based on 108 reports (16% had no usable mileage)

    • "ALTERNATOR FAILED AND NEEDED TO BE REPLACED ALONG WITH BATTERY. PLEASE SEE RECALL P60 (NHTSA ACTION # PE14022) FOR SIMILAR RECALL FOR THIS VEHICLE. MINE WAS NOT INCLUDED IN THIS RECALL BUT, RECALL MIGHT NEED TO BE EXPANDED FOR MY VIN. CAR WITHOUT WARNING WO…"~27,000 mi, complaint #1242940
    • "FAILED ALTERNATOR ALTERNATOR FAILED AND THE CAR STALLED AND WENT DEAD ON A ROAD. COULD NOT RESTART THE CAR AND WAS BLOCKING TRAFFIC. THIS IS VERY UNSAFE CONDITION."~60,000 mi, complaint #1397298
    • "UPON ARRIVING HOME, A STRONG ODOR OF ELECTRICAL BURNING WAS PRESENT COMING FROM THE ENGINE COMPARTMENT. THE ELECTRICAL LIGHT CAME ON AND SMOKE WAS VISIBLE COMING FROM THE ENGINE COMPARTMENT. THE CAR WAS PARKED IN THE GARAGE AND WAS IMMEDIATELY TURNED OFF. S…"~80,000 mi, complaint #1368087
    • "I SMELLED BURNING WHILE DRIVING ON A CITY STREET. THE CAR JUST DIED. I GOT OUT RAISED HOOD. SMELLED BURNING AT ALTERNATOR. CAR IS COMPLETELY DEAD. CALLED TOW TRUCK.. NEXT DAY. CAR TOWED TO ALL TECH AUTO. DIAGNOSIS- 180AMP ALTERNATOR BAD AND CAUSED EXTE…"~100,000 mi, complaint #1326990
    • "I WAS TRAVELING AT A SPEED OF 55 BRAKING TO MAKE A RIGHT TURN AND I EXPERIENCED SUDDEN ALTERNATOR FAILURE, THE BATTERY LIGHT CAME UP ON DASH FOLLOWED BY RADIO SHUTTING OFF THEN ALL THE LIGHT CAME ON AS A LOSS OF POWER AND VECHILE STALLING, WASN'T ABLE TO START…"~178,000 mi, complaint #1679652
  3. #3

    control module

    9 stranded, 30 unsafe

    39
    incidents
    Typical range: 43,500–77,000 mi

    Median 50,000 mi, based on 61 reports (14% had no usable mileage)

    • "TIPM FAILED. TOOK OVER A WEEK TO ORDER PART. CAR IS UNSAFE DUE TO THIS MALFUNCTION. *TR"~28,000 mi, complaint #1086783
    • "THIS CAR DOES NOT ALWAYS START AND CAN STALL AT ANY TIME. CHRYSLER HAS RECALLED THE 2011 MODELS AS OF 2 DAYS AGO FOR A FAULTY TIPM, MY 2012 HAS THE EXACT SAME PROBLEM WITH THE EXACT SAME PART AND I AM HAVING TO PAY $1400 TO REPLACE IT. *TR"~41,000 mi, complaint #1111944
    • "CAR BATTERY IS DEAD, BATTERY IS FINE, POSSIBLE FAULTY TIPM.L *TR"~48,000 mi, complaint #1121039
    • "I HAVE BEEN TOLD THAT THE TIPM IS DEFECTIVE. THE CAR WILL CRANK AND NOT START. THE CAR SAYS THAT IS RUNNING AND IS NOT. IT HAS SHUT OFF WHILE I WAS DRIVING. *TR"~73,000 mi, complaint #1100760
    • "THE CHECK ENGINE BULB IS FUNCTIONAL (LIGHTS UP INITIALLY WHEN TURNING ON THE VEHICLE), BUT DOES NOT ILLUMINATE WHEN THERE IS AN ENGINE CODE REPORTED. I'VE ENCOUNTERED 2 DIFFERENT PROBLEMS WHERE THE CHECK ENGINE LIGHT DIDN'T ILLUMINATE. THE ELECTRONIC THROTTLE…"~100,500 mi, complaint #1460315
  4. #4

    fuel pump

    9 stranded, 22 unsafe, 1 annoyance

    32
    incidents
    Typical range: 50,000–139,500 mi

    Median 74,500 mi, based on 42 reports (13% had no usable mileage)

    • "8/26/2020 FUEL PUMP RELAY FAILED, WAS TOWED TO DEALERSHIP, I HAD TO PAY OUT OF POCKET FOR FOR THE INTERIM REPAIR AND HAD TO SUBMIT FOR REIMBURSEMENT FROM DODGE. A WEEK LATER THE VEHICLE STALLED OUT GOING DOWN HILL, TWICE IN ONE DAY. THE VEHICLE WILL HAVE TO GO…"~11,800 mi, complaint #1695435
    • "REGARDING SAFETY RECALL R09 / NHTSA 15V-115 FUEL PUMP RELAY - 2012-2013 DODGE DURANGO & JEEP GRAND CHEROKEE THIS RECALL WAS PERFORMED ON MY VEHICLE A FEW MONTHS AGO, THE OTHER WEEK THE FIX FAILED SEVERAL TIMES STARTING THE CAR AND ONCE WHILE THE CAR WAS IN…"~50,000 mi, complaint #1499918
    • "AT ABOUT 54K/56K MILES THE AIRBAG AND CHECK ENGINE LIGHT BEGAN TO GO ON AND OFF. WHEN I GOT IT CHECKED THEY DID NOT REPORT ANYTHING OUTSIDE OF AIR IS SYSTEM BUT THAT WAS COVERED IN THE DIAGNOSTIC. THEN THE CAR WOULD MAKE SUDDEN JUMPS FOR NO REASON, AIRBAG AND…"~72,000 mi, complaint #1142915
    • "MY CAR WILL NOT START DUE TO THE FUEL PUMP RELAY RECALL"~128,000 mi, complaint #1634119
    • "MY CAR IS CURRENTLY ONE OF THE CARS IN AN OPEN RECALL WITH DODGE FOR THE FUEL PUMP RELAY. I HAD THE FUEL PUMP RELAY REPLACED LAST WEEK 8/10/2020 SINCE THAT TIME THE CAR WAS DRIVEN MAYBE 4 TIMES. THE CAR WAS PARKED FOR THE LAST FOUR DAYS IN MY GARAGE I TRIED TO…"~181,000 mi, complaint #1686466
  5. #5

    wiring harness

    3 stranded, 22 unsafe

    25
    incidents
    Typical range: 48,500–93,500 mi

    Median 63,000 mi, based on 36 reports (27% had no usable mileage)

    • "OUR 2012 DODGE DURANGO R/T WAS PURCHASED BRAND NEW AS A REPLACEMENT FOR LEMON LAW BUY BACK OF OUR 2009 DODGE JOURNEY. THE DURANGO IS PLAGUED WITH DESIGN FLAWS. THE MOST OBVIOUS IS THE TIPM TOTAL INTEGRATED MODULE. THE FAILURE OF THIS MODULE RESULTING IN OUR VE…"~800 mi, complaint #1067096
    • "TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE BATTERY WAS REPLACED, BUT THE POWER CONTINUED TO DRAIN AND CAUSED THE VEHICLE TO LOSE POWER WITHOUT WARNING. THE DEALER STATED THAT THE TIPM WAS NOT REGULATING PROPERLY AND CAUSED THE FUEL…"~50,000 mi, complaint #1138700
    • "MY 2012 DODGE DURANGO PURCHASED BRAND NEW HAS BEEN HAVING MAJOR ELECTRICAL ISSUES SINCE THE MOTOR WAS POWER WASHED AT COVERT DODGE DEALERSHIP IN NORTH AUSTIN. THEY HAD AN INEXPERIENCED CAR WASHER CLEAN UP THE OIL THAT WAS ON THE MOTOR FROM A HOSE CHANGE. HE US…"~63,000 mi, complaint #1320756
    • "FUEL PUMP RELAY INTERMITTENTLY INOPERATIONAL. MANUFACTURER AND DEALER WILL NOT ADDRESS ISSUE ON KNOWN RECALL WITHOUT BEING ABLE TO "REPLICATE" ISSUE AT SHOP. THIS IS AN INTERMITTENT FAILURE SO REPLICATING IF IS A ROLL OF THE DICE THAT COULD COST ME HUNDREDS BE…"~82,000 mi, complaint #1190218
    • "I WAS DRIVING DOWN THE ROAD AND THE CAR LOST ALL POWER AND I WAS LUCKY ENOUGH TO GET IT OFF THE ROAD TO A PARKING LOT BEFORE I WAS INVOLVED IN AN ACCIDENT. THE CAR THEN STARTED SPUTTERING AND SPITTING LIKE IT DOES WHEN THERE IS AN ISSUE WITH MY TIPM. IT TOOK 2…"~168,000 mi, complaint #1586148
  6. #6

    engine internal

    1 stranded, 22 unsafe, 1 annoyance

    24
    incidents

    Commonly reported, insufficient mileage data - n=16, median 110,000 mi, no reliable range below 25 reports.

    • "THE FRONT MAIN CRANK SEAL BEGAN TO LEAK AND EJECT OIL ALL OVER THE FRONT OF THE ENGINE COMPARTMENT. LUCKILY DISCOVERED BEFORE DAMAGE TO THE ENGINE."~63,074 mi, complaint #1409503
    • "DURING SUMMER 2017, 5.7L HEMI STARTED TO MAKE A NOTICEABLE CLICKING NOISE AT 70,000 MILES ALTHOUGH IT HAD BEEN METICULOUSLY MAINTAINED. IN SEPT 2017 AT 72,000 THE ENGINE FAILED WITH A GRINDED CAMSHAFT DUE TO A ROLLER/LIFTER FAILURE. THE ENGINE HAD TO BE REPLAC…"~72,000 mi, complaint #1638917
    • "TALKED TO A MECHANIC WHO SAID THAT MY LIFTERS ARE RUINING MY CAMSHAFT AND THAT THEY NEED TO BE REPLACED. MY FATHER IN LAW ALSO HAD THE SAME THING HAPPEN TO HIS 5.7 HEMI."~99,000 mi, complaint #1546588
    • "2012 DODGE DURANGO CREW WITH 5.7L HEMI ENGINE. 10/23/18 - VEHICLE THROUGH ENGINE ERROR CODE RELATED TO CYLINDER 8 MISFIRE. PULLED THE PLUGS AND CYLINDER 8 PLUG WAS BURNT. SINCE THE LAST PLUG CHANGE MILEAGE WAS UNKNOWN, I REPLACED ALL 16 SPARK PLUGS. VEHICLE ST…"~114,500 mi, complaint #1514066
    • "CAR WAS NOT EXPERIENCING ANY PROBLEMS. CRANKED IT TO GO TO WORK AND THE CHECK ENGINE LIGHT WAS ON AND THERE WAS A NOISE COMING FROM THE ENGINE. TOOK TO THE DEALERSHIP AND FIRST TEST INDICATED A MISFIRE IN #5. CHANGED PLUGS AND FILTER. NO CHANGE IN CAR. BA…"~136,000 mi, complaint #1414921
  7. #7

    airbag system

    20 unsafe, 2 annoyance

    22
    incidents

    Commonly reported, insufficient mileage data - n=16, median 73,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WITHOUT WARNING, THE DRIVER SIDE AIR BAG DEPLOYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) BUT WAS UNABLE TO DETERMINE WHEN THE PART…"~18,000 mi, complaint #1202418
    • "TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE…"~56,044 mi, complaint #1367089
    • "SUNDAY, JUNE 3, 2018, MY AIRBAG WARNING LIGHT CAME ON WITH THE INTERMITTENT AND ANNOYING 'DING' TO SIGNAL AN ISSUE. THE VEHICLE WAS WORKING FINE WHEN I PARKED IT THE NIGHT BEFORE WITH NO WARNING LIGHTS ON. LIGHT WILL PERIODICALLY GO OUT BRIEFLY AND THEN COME B…"~74,000 mi, complaint #1475512
    • "TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE WARNING INDICATOR WAS RESET, BUT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO JEFF SCHMITT CHEVROLET NORTH ([REDAC…"~129,000 mi, complaint #1599526
    • "SECOND ISSUE WITH AIR BAG. GOT 2012 DURANGO IN JAN 2013 - IN 2014 HAD TO PAY $635 TO FIX ANGLE SENSOR IN STEERING COLUMN AS IT WAS FAULTY. IT WAS NOT COVERED NOR RECALL. NOW DECEMBER 2018 NEED TO REPLACE AIR BAG AND WIRING. NO RECALL. HOW ARE THESE ITEM NO…"~1,500,000 mi, complaint #1520574
  8. #8

    other

    1 stranded, 6 unsafe, 15 annoyance

    22
    incidents
    Typical range: 44,500–115,000 mi

    Median 61,500 mi, based on 34 reports (41% had no usable mileage)

    • "THERE'S A CRAYON SMELL WITHIN MY VEHICLE THAT CAN BE OVERBEARING. I'VE READ OTHER FORUMS ABOUT THIS. I'VE READ IT CAN BE THE GLUE THAT'S USED IN MANUFACTURING. THE SMELL STILL HASN'T GONE AWAY."~20,000 mi, complaint #1425394
    • "I HAVE TRIED ON NUMEROUS OCCASIONS WITH DODGE SERVICE DEPARTMENT IN MIDLAND, TX TO GET IN TO HAVE THE RECALL SERVICED ON MY VEHICLE AND I HAVE YET TO GET IN. THEY AT FIRST TOLD ME THAT THERE IS A WAITING LIST AND THAT THEY WOULD CONTACT ME. IN OCTOBER, I CON…"~46,523 mi, complaint #1145466
    • "TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE EXPERIENCED A FLAT TIRE. WHILE REPLACING THE TIRE ON THE VEHICLE, THE SCISSOR JACK FRACTURED. THE TIRE WAS REPLACED WITH A HYDRAULIC JACK. THE VEHICLE WAS TAKEN TO A LOC…"~63,404 mi, complaint #1241903
    • "MY WIFE WAS DRIVING DOWN THE ROAD PROBABLY ABOUT 40 OR 45 MPH WHEN SHE HEARD A LOUD POP AND THE CAR BEGAN TO HANDLE WEIRD AND MAKING ALL KINDS OF NOISE. SHE GOT IT TO A NEARBY PARKING LOT WHERE I MET HER TO LOOK AT IT. AT FIRST GLANCE I COULD NOT FIND ANYTHING…"~115,000 mi, complaint #1593468
    • "THE RECALL V62 HAS BEEN KNOWN FOR 2 YEARS. NO PARTS ARE AVAILABLE TO FIX THE RECALL. MY VEHICLE IS NON-DRIVEABLE AT THE DEALERSHIP WAITING ON A PART TO FIX IT THAT IS "UNAVAILABLE". NO RENTAL WAS OFFERED NOR ANY TIME FRAME OF WHEN THE PART WOULD BE AVAILABL…"~213,500 mi, complaint #1687222
  9. #9

    brake booster

    19 unsafe, 1 annoyance

    20
    incidents

    Commonly reported, insufficient mileage data - n=15, median 45,000 mi, no reliable range below 25 reports.

    • "BRAKING SYSTEM VACUUM BOOST IS LEAKING OVER A SHORT PERIOD OF TIME (TYPICALLY 8 HOURS). PEDAL FEEL IS FIRM AFTER THE TIME PERIOD AND DIFFICULT TO DEPRESS. AFTER VEHICLE IS STARTED THE VACUUM BOOST AND PEDAL FEEL RETURNS TO NORMAL. A DEALER SERVICE APPOINTMENT…"~4,750 mi, complaint #963035
    • "NO INCIDENT OCCURRED. I HAVE BEEN WAITING FOR EDDY'S CHRYSLER DODGE JEEP RAM IN WICHITA, KS TO REPLACE A BRAKE BOOSTER SINCE JULY. I WAS PLACED ON A LIST. I CALLED THEM AGAIN IN OCTOBER AND THEY SAID THEY WERE STILL WAITING ON PARTS. I AM CONCERNED ABOUT M…"~29,400 mi, complaint #1142698
    • "THERE HAS NOT BEEN AN INCIDENT YET - MY ISSUE IS: THERE HAS BEEN A RECALL FOR THE BRAKE BOOSTER BUT THE DEALER IS TELLING ME THAT DODGE IS NOT SENDING THE PARTS NEEDED TO FIX THE PROBLEM.APPARENTLY THE BRAKES COULD POSSIBLY FREEZE AND FAIL. I CALLED THE DEALE…"~45,000 mi, complaint #1093300
    • "BREAK BOOSTER FAILURE WITH SAME PROBLEM AS THE RECALL BUT MY VEHICLE WASNT COVERED UNDER THE RECALL"~116,515 mi, complaint #1359743
    • "DRIVING ON INTERSTATE TAKING KIDS TO SCHOOL WHEN BRAKE LIGHT SUDDENLY CAME ON AND VEHICLE BRAKES WERE LIKE PUSHING A BRICK. HAD SOMEONE PICK UP THE KIDS AND TOOK TO LOCAL REPAIR SHOP I USE. THEY INFORMED ME THAT THE POWER BRAKE BOOSTER HAD WENT OUT AND WHEN TH…"~150,000 mi, complaint #1281768
  10. #10

    starter

    9 stranded, 5 unsafe

    14
    incidents

    Commonly reported, insufficient mileage data - n=17, median 43,000 mi, no reliable range below 25 reports.

    • "RECENTLY THE STARTER HAS FAILED 2 DAYS AFTER THE RECALLS HAVE BEEN UPDATED AT THE DEALERSHIP RELATING TO THE ALTERNATOR AND THE FUEL PUMP RELAY. THE SUV ONLY HAS 24,271 MILES ON IT. THE VECHICLE WAS STATIONARY WHEN IT FAILED"~24,271 mi, complaint #1260659
    • "VEHICLE FAILED TO START. POSSIBLY RUINED THE BATTERY. *TR"~36,000 mi, complaint #1103023
    • "I BOUGHT MY 2012 DODGE DURANGO 3 WEEKS AND IT IS NOT STARTING PROPERLY. I USED THE KEYLESS REMOTE ENTRY AND STARTER BUT THE CAR WILL NOT START OR SOUNDS LIKE THE STARTER IS STUCK. I HAVE TO TURN OFF THE CAR AND TRY AGAIN. IT WILL NORMALLY TAKE 4-5 TRIES JUST T…"~43,000 mi, complaint #1145425
    • "WE HAVE TAKEN MY SUV IN FOR THIS STARTER ISSUE FOR ALMOST AS LONG AS WE HAVE HAD IT. IT ACTS AS THOUGH IT IS STARTING BUT WONT TURN OVER. WE HAVE TO POP OUT THE PUSH TO START BUTTON AND MANUALLY TURN THE CAR OFF FOR IT TO STOP. IT DOES THIS MULTIPLE TIMES IN A…"~72,000 mi, complaint #1470834
    • "TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START. THE VEHICLE WAS TOWED TO WARSAW BUICK-GMC ([REDACTED ADDRESS], WARSAW, IN 46582), TO BE DIAGNOSED. THE STARTER WAS REPLACED. THE VEHICLE WAS REPAIRED…"~190,000 mi, complaint #1689007
  11. #11

    transmission automatic

    12 unsafe

    12
    incidents

    Commonly reported, insufficient mileage data - n=12, median 105,000 mi, no reliable range below 25 reports.

    • "I HAVE HAD AN INTERMITTENT TRANSMISSION/ELECTRONIC MALFUNCTION. AFTER STARTING THE VEHICLE AND MOVING THE SHIFT LEVER FROM "P" (PARK) TO "D" (DRIVE) THE NUMERAL "4" IS DISPLAYED IN THE EVIC (ELECTRONIC VEHICLE INFORMATION CENTER) WHERE ONE WOULD EXPECT TO…"~10,388 mi, complaint #1055351
    • "AFTER BACKING OUT OF PARKING SPACE PUT VEHICLE IN DRIVE. UPON PLACING MY FOOT ON ACCELERATOR I NOTED THAT VEHICLE BARELY MOVED. LOOKED TO SEE IF VEHICLE WAS IN DRIVE. DISPLAY READ 4. ATTEMPTED SEVERAL TIMES TO PUT VEHICLE IN DRIVE WITHOUT SUCCESS. HAD TO PUT V…"~38,500 mi, complaint #1080864
    • "WHILE DRIVING MY 2012 DODGE DURANGO I NOTICED MY GEAR WOULD SHIFT TO MANUAL IN THE 4TH GEAR WITHOUT ME HAVING TO MOVE THE GEAR STICK. I DID SOME RESEARCH AND FOUND THAT THIS WAS COMMON IN A LOT OF DODGE/JEEP/CHRYSLER VECHILES. I TAKE MY CARE IN FOR REGULAR INS…"~103,000 mi, complaint #1522691
    • "WHEN I DRIVE AT TIMES TRUCK CUTS OFF BUT STARTS RIGHT BACK UP AND I PROCEED LIKE NOTHING NEVER HAPPEN.... AND ANOTHER PROBLEM I'M HAVING I WILL DRIVE NORMAL AND IT SEEMS LIKE IT GOES IN ANOTHER GEAR . SO I TOOK IT TO AUTOZONE IT'S A CODE P0733."~118,000 mi, complaint #1590873
    • "WHILE DRIVING DOWN A RESIDENTIAL STREET THE VEHICLE JUMPED INTO 4TH GEAR. I WAS GOING ABOUT 10 MPH BECAUSE I WAS APPROACHING A STOP SIGN. AFTER I STOPPED I PROCEEDED TO TAKE OFF AND THE VEHICLE HESITATED. ONCE IT STARTED TO MOVE I NOTICED THE VEHICLE JERKED A…"~170,100 mi, complaint #1384537
  12. #12

    brake hydraulics

    10 unsafe

    10
    incidents
    Typical range: 25,000–63,000 mi

    Median 49,000 mi, based on 42 reports (2% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT SHE WAS DRIVING AT LOW SPEEDS AT APPROXIMATELY 3 TO 5 MPH AND PULLING INTO HER CARPORT, AS SHE WAS DEPRESSING THE BRAKES THEY DID NOT ENGAGE. THE BRAKES FAILED, AND SHE CRASHED INTO HER LAWN M…"~3,100 mi, complaint #947437
    • "TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE AND ABNORMAL FORCE WAS NEEDED FOR THE VEHICLE TO COME TO A COMPLETE STOP. IN ADDITION, THE BRAKE LIGHTS ILLUMINATED WHEN THE BRAKES WERE NOT APPLIED. THE F…"~20,000 mi, complaint #1069841
    • "TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHEN STOPPING THE VEHICLE, THE BRAKES WOULD PULSATE AND ENGAGE AN ABRUPT STOP. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR DIAGNOSIS OF THE FAILURE. THE MANUFACTURE WAS NOT NOTIFIED. THE FAILUR…"~25,000 mi, complaint #1055054
    • "WHEN DRIVING THE VEHICLE, AT DIFFERENT SPEEDS EACH TIME THE PROBLEM OCCURRED, AND APPLYING THE BRAKES, THE VEHICLE WILL SHUT OFF AND THE STEERING WHEEL WILL LOCK. REQUIRING THE VEHICLE TO BE RESTARTED EITHER ROLLING IN NEUTRAL OR FULLY STOPPED IN PARK."~60,000 mi, complaint #1437903
    • "TL* THE CONTACT OWNED A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH DURING INCLEMENT WEATHER, THE VEHICLE SLID ON ICE, INTO AN EMBANKMENT, WENT AIRBORNE, AND CRASHED INTO A TREE. THE BRAKES WERE APPLIED WITH FORCE, BUT FAILED TO STOP THE VEHICLE. NO…"~186,000 mi, complaint #1449268
  13. #13

    power steering hydraulic

    8 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=13, median 92,500 mi, no reliable range below 25 reports.

    • "LEASED 2012 DURANGO ON 12/28/11. AT 9353 MILES ON 12/7/12 THE POWER STEERING SYSTEM RUPTURED WHILE MAKING A TURN INTO A PARKING LOT. POWER STEERING FLUID COVERED ENGINE AND ENGINE COMPARTMENT. COMPLETE FAILURE OF ALL POWER STEERING, VEHICLE WAS VERY DIFFICULT…"~9,353 mi, complaint #1031693
    • "MY 2012 DODGE DURANGO HAS LOST STEERING POWER 4 TIMES SINCE I PURCHASED IT NEW. THE FIRST 3 TIMES THE REPAIR WAS PERFORMED UNDER WARRANTY BY LARRY H MILLER DODGE, [REDACTED ADDRESS], TUCSON, AZ. 85711, [REDACTED PHONE]. IN THESE CASES, THE DEALER CLAIMED A…"~38,000 mi, complaint #1247309
    • "LEAKING POWER STEERING FLUID IDENTIFIED DURING OIL CHANGE. ONLY 65000 MILE ON THE VEHICLE."~65,000 mi, complaint #1431845
    • "TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE DECELERATED WHILE DRIVING, LOST POWER, AND SHUT DOWN. THE CONTACT QUICKLY PULLED THE VEHICLE OVER TO THE ROAD SHOULDER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS…"~92,293 mi, complaint #1546591
    • "I HAVE TAKEN MY TRUCK IN FOR ALL THE RECALLS AND NOW HAVING TROUBLE WITH POWER STEERING LEAKAGE AND THE SYSTEM NOT STAYING COOLED. THE TRUCK DOES NOT STAY COOL WHEN DRIVING THE RPM GOES ABOVE 3 AT THE SPEED OF 60 MILES PER HOUR. THE POWER STEERING LEAKAGE WAS…"~112,000 mi, complaint #1465766
  14. #14

    lighting exterior

    5 unsafe, 2 annoyance

    7
    incidents

    Commonly reported, insufficient mileage data - n=11, median 23,000 mi, no reliable range below 25 reports.

    • "AUTOMATIC HEADLIGHTS WILL SHUT OFF UNPREDICTABLY AT NIGHT, REQUIRING THE DRIVER TO REACH DOWN AND TURN THE HEADLIGHTS ON MANUALLY. POTENTIALLY VERY DANGEROUS AS IT IS A DISTRACTION TO THE DRIVER EVEN IF HE KNOWS WHERE THE LIGHT SWITCH IS. VERY DANGEROUS IF YOU…"~5,000 mi, complaint #1053445
    • "I NORMALLY DRIVE W/THE HEADLIGHTS IN THE AUTO ON POSITION AND ALL OF THE SUDDEN THE HEADLIGHTS AND MY DASH LIGHT TURNED OFF, WHEN I SWITCHED TO MANUALLY TURN THEM ON THEY CAME ON. THIS HAS BEEN HAPPENING INTERMITTENTLY BUT I HAVE NOT YET CONTACTED THE DEALER.…"~15,000 mi, complaint #1033330
    • "TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 29 MPH, THE VEHICLE FAILED TO ACCELERATE PAST 29 MPH. IN ADDITION, THE PASSENGER SIDE TURN SIGNAL AND THE DRIVER SIDE TAIL LIGHT INTERMITTENTLY OPERATED. THE VEHICLE WAS TAKEN TO THE DEALER…"~22,000 mi, complaint #1158664
    • "WITH THE HEADLIGHT SWITCH IN THE AUTO POSITION THE LIGHT SHUT OFF WHILE DRIVING, CAUSING A SLIGHT PANIC TO GET THEY SWITCH TO THE MANUAL POSITION"~32,000 mi, complaint #1441375
    • "RIGHT TURNING SIGNAL TURNS ON BY ITSELF AND IS HARD TO TURN OFF, COULD CAUSE AN ACCIDENT BY HAVING A CAR PULLING OUT IN FRONT OF US BELIEVING WE ARE TURNING. CRUISE CONTROL DOES NOT MAINTAIN SPEED. *TR"~64,000 mi, complaint #1121514
  15. #15

    seat mechanism

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE ACTIVE HEAD RESTRAINT ON THE DRIVERS SIDE OF THE VEHICLE DEPLOYED WHILE THE VEHICLE WAS SITTING IN PARK IN MY DRIVEWAY. WE HAD JUST STARTED THE CAR WHEN IT DEPLOYED. NOTHING HIT THE VEHICLE OR MADE THE VEHICLE MOVE IN A NONE NORMAL WAY. THANK GOODNESS W…"~36,696 mi, complaint #1697541
    • "I HAD A PASSENGER SITTING IN THE FRONT PASSENGER SEAT MOVING THE SEAT BACK WITH POWER CONTROLS AND THE HEADREST DEPLOYED WHILE I WAS DRIVING LESS THAN 30 MPH IN A RESIDENTIAL AREA, DID NOT KNOW WHAT IT WAS AT FIRST, IT WAS LOUD POPPING SOUND...ONCE I LEARNED W…"~52,000 mi, complaint #1457776
    • "MY WIFE AND SON WAS SITTING IN OUR 2012 DODGE DURANGO CITADEL IN A PARKING LOT WAITING ON MY DAUGHTER WHEN THE HEADREST MADE A LOUD NOISE AND ACTIVATED WITH NO WARNING. LUCKY IT DID NOT HIT THEM. IT'S COULD HAVE BEEN A VERY DANGEROUS SITUATION IF IT HAD HIT MY…"~129,000 mi, complaint #1626473
    • "AS DRIVING DOWN THE ROAD MY PASSENGER SIDE HEADREST DEPLOYED INTO THE BACK OF MY PASSENGER'S HEAD.*DT CONSUMER HAD A WHIPLASH. DEALER WAS CONTACTED.*JB"~287,815 mi, complaint #1702239
  16. #16

    engine cooling

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "RADIATOR CATASTROPHICALLY FAILED AT 119200 MILES WHILE DRIVING. UPON INSPECTION IT WAS DETERMINED THAT THE WHOLE DRIVERS SIDE OF THE RADIATOR RIB FAILED WHERE THE METAL MEETS THE PLASTIC HOUSING RESULTING IN A MASSIVE COOLANT LEAK."~11,908 mi, complaint #1695438
    • "TWICE IN THREE YEARS TIME THE UPPER RADIATOR HOSE HAS BEEN DESTROYED BY THE CLOSEST PULLEY ON THE ENGINE. WHEN INSTALLED CORRECTLY THERE IS LESS THAN 1 INCH OF CLEARANCE BETWEEN THE HOSE AND PULLEY. THIS SEEMS LIKE A VERY SERIOUS DESIGN FLAW ON THE HEMI 5.7."~75,000 mi, complaint #1612170
    • "The contact owns a 2012 Dodge Durango. The contact stated while driving approximately 70 MPH, the vehicle started overheating. The contact pulled safely off the highway and turned the vehicle off and waited for nearly an hour before restarting the vehicle and…"~122,400 mi, complaint #1804667
    • "The contact owns a 2012 Dodge Durango. The contact stated while driving approximately 25 MPH, the vehicle started lagging. The contact stated that the check engine warning light was illuminated. The contact parked the vehicle on the side of the road and notice…"~140,000 mi, complaint #1803777
  17. #17

    key fob and immobilizer

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "2012 DODGE DURANGO, 5.7. HEMI, KEYLESS START, AUTO TRANSMISSION. SINCE VEHICLE WAS RELATIVELY NEW, WOULD OCCASIONALLY NOT START, STARTER WOULD ENGAGE, BUT TO IGNITION. WITHIN THE LAST 2 MONTHS HAS GOTTEN WORSE, NOW APPROXIMATELY 70% OF THE TIME, VEHICLE WILL…"~10,000 mi, complaint #1105260
    • "TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE KEY FOB FAILED TO UNLOCK THE DOORS. AFTER THE DRIVER SIDE DOOR WAS OPENED MANUALLY, THE PUSH TO START FAILED TO OPERATE WITHOUT WARNING. ON ANOTHER OCCASION, THE ALARM SOUNDED INDEPENDENTLY…"~58,000 mi, complaint #1214360
    • "THE VEHICLE DOES NOT START WHEN YOU PRESS THE KEYLESS IGNITION SWITCH. THIS HAPPENED LAST NIGHT IN A PARKING LOT, THIS MORNING IN MY GARAGE, AND TWICE TODAY IN PARKING LOTS. IT ALSO HAS HAPPENED INTERMITTENTLY OVER THE PAST SEVERAL MONTHS, BUT I DIDN'T THINK…"~90,776 mi, complaint #1366057
    • "OUR DODGE DURANGO STALLED AS I WAS TURNING LEFT. WHEN I WENT TO PUSH THE TRIGGER BOX, IT DID NOT WORK AND WILL NOT COME BACK ON. I RESTARTED THE CAR AND WAITED, BUT THE TRIGGER BOX NO LONGER WORKS. THIS IS OF COURSE STRANGE BECAUSE ONCE AGAIN, NOTHING CAN BE…"~94,017 mi, complaint #1376856
  18. #18

    steering rack mechanical

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "RACK AND PINION LEAKING SUDDENLY. FUEL PUMP RELAY WENT OUT AGAIN. WHILE DRIVING ON FOUR LANE."~58,982 mi, complaint #1425493
    • "I WAS IN THE PROCESS OF TURNING LEFT AT AN INTERSECTION. AS I TURNED THE WHEEL LOCKED UP AND THE CAR SLOWED DOWN AND EVENTUALLY STOPPED. I HAD TO VEER TO THE RIGHT AS MUCH AS I COULD. I PUT THE CAR IN PARK AND WHEN I STARTED IT AGAIN, IT SHOOK. I PROCEEDED TO…"~89,939 mi, complaint #1352843
  19. #19

    suspension struts shocks

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "SINCE THE VEHICLE WAS BRAND NEW ITS HAS HAD A VIBRATION IN THE STEERING WHEEL AND PULLS HARD TO THE RIGHT. I HAVE HAD THE VEHICLE TO THE DEALER MANY TIMES WITH NO SUCCESS. I FOUND THE ISSUE MYSELF ONCE I LOOKED UNDER THE CAR. BOTH FRONT STRUTS ARE BLOWN, SPRAY…"~9,500 mi, complaint #949459
    • "WE PUT OUR DURANGO AWAY EACH WINTER AND DOESN'T GET DRIVEN UNTIL WE BRING IT OUT IN THE SPRING. 2 YEARS AGO I PULLED IT OUT IN THE SPRING. I FOUND 2 OIL PUDDLES WHERE THE REAR WHEELS SAT. ALL THE OIL HAD LEAKED OUT OF THE REAR SHOCKS. I HAD THEM REPLACED BY MY…"~35,000 mi, complaint #1729862
    • "CHRYSLER HAS PUBLISHED A TECHNICAL SERVICE BULLETIN (TSB) NUMBER 17-007-14. I EXPERIENCED THE SYMPTOM OF THIS TSB AS A CLUNKING SOUND FROM THE REAR OF THE VEHICLE. IT IS CAUSED BY THE SELF LEVELING SUSPENSION (SLS) SHOCK STRUT UPPER MOUNT FAILING. THE SLS IS A…"~55,000 mi, complaint #1216514
    • "MY DURANGO STARTED MAKING NOISE IN THE BACK END, AND SEEMED UNSTABLE AT TIMES HANDLING, AND EVEN WORSE WHEN TOWING. THE NOISE WAS MOST PRONOUNCED GOING SLOW OVER BUMPY ROADS, LIKE A CLUNKING NOISE. UPON RESEARCHING I DISCOVERED THAT THESE VEHICLES ARE KNOWN…"~60,000 mi, complaint #1279400
  20. #20

    throttle and pedal

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ON SEVERAL OCCASIONS, THE VEHICLE STALLED IMMEDIATELY AFTER STARTING. THE CONTACT STATED THAT THE VEHICLE WOULD S…"~17,000 mi, complaint #1386368
    • "TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DEPRESSING THE ACCELERATOR PEDAL, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS RESTARTED AND THE ACCELERATOR PEDAL REQUIRED BEING DEPRESSED IN ORDER TO START. THE FAILURE RECURRED SEVERAL…"~50,000 mi, complaint #1177242
    • "SEVERAL TIMES WHILE DRIVING, THE ELECTRONIC THROTTLE LIGHT COMES ON ALONG WITH THE CHECK ENGINE LIGHT AND IMMEDIATELY BEGINS TO JERK WHILE ON THE FREEWAY/SURFACE STREETS. IT NEARLY CAUSED AN ACCIDENT ONCE DUE TO THE DRASTIC REDUCTION IN POWER AND SPEED. SERVIC…"~52,000 mi, complaint #1189603
  21. #21

    tire failure

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2012 DODGE DURANGO EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES, SIZE: P265/60R18 (NA). UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT ALL FOUR TIRES WERE DRY ROTTED. THE TIRES WERE NOT DIAGNOSED NOR REPLACED. THE MANUFACTURER WAS…"~23,811 mi, complaint #1295987
    • "MICHELIN TIRES 265/60/R18 DRY ROT TIRE CHUNKING.THESE TIRES ARE THE ORIGINAL TIRES FROM THE PURCHASE OF THE 2012 DURANGO 35000 MILES WITH 65000 MILES WARRANTY MICHELIN REFUSES TO REPLACE THEM.WITHOUT ME PAYING 47 PERCENT OF THE COST.THE ISSUE IS THE TIRES ARE…"~35,601 mi, complaint #1396519
    • "HANKOOK ROADHANDLER H/T TIRES ON AN SUV -SEVERE TIRE DEFECT THIS TIRE WAS NOT LISTED IN CHOICES SO I CHOOSE ROADHANDLER SPORT -MY TIRES ARE ROADHANDLER H/T , THEY ARE SUV TIRES, UNSURE OF SIZE CAR WAS NOT HANDLING WELL AND FELT FUNNY AT TIMES WHEN DRIVING,…"~40,000 mi, complaint #1481822
  22. #22

    trunk or liftgate

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "MY ISSUES BEGAN LAST NOVEMBER WITH THE LIFT GATE. WHILE DRIVING THROUGH MY NEIGHBORHOOD, THE LIFT GATE DECIDED TO OPEN. ALARMED, I STOPPED QUICKLY AND CLOSED THE LIFT GATE. AFTER I ARRIVED HOME IT WOULD NOT OPEN AGAIN. THIS CONTINUED FOR A WEEK. THE LATCH, INT…"~37,000 mi, complaint #1257672
    • "UPON OPENING MY TRUCK USING THE BUTTON ON MY KEYLESS ENTRY, THE TAILGATE DOOR WHEN SLOWLY UP JUST LIKE NORMAL. MY MOTHER WENT TO PUT SOMETHING IN THE TRUCK AND THE TRUNK DOOR SLAMMED DOWN ON HER HEAD AND NECK AREA. I WANTED TO SEE IF THIS WAS JUST ONE TIME, S…"~59,000 mi, complaint #1178342
  23. #23

    fluid leak unspecified

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I PURCHASED THIS USED VEHICLE AROUND THE TURN OF THE YEAR. IT CAME ON THE FERRY JANUARY 15, 2016. BY MONDAY, THE CHECK ENGINE LIGHT HAD TURNED ON. C&F RAN A DIAGNOSTIC ON JANUARY 20, AND FOUND CODE PO456. WITHIN SEVERAL DAYS, I NOTICED WATER INTRUSION. THE FLO…"~35,496 mi, complaint #1270729
    • "I BROUGHT MY VEHICLE IN FOR A PROBLEM WITH THE TIRES OR BRAKES AND THEY FOUND A LEAK. AT FIRST THEY QUOTED ME ON THE TRANSMISSION COOLER AND ALL OF THE HOSES. IT WAS AROUND $1,100. MY HUSBAND BROUGHT IT BACK AND COME TO FIND OUT IT WAS ONLY LEAKING FROM THE AC…"~72,530 mi, complaint #1147250
    • "TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT AN ABNORMAL BURNING ODOR WAS PRESENT IN THE VEHICLE. THE VEHICLE WAS TAKEN TO SUMTER CHRYSLER DODGE JEEP & RAM ([REDACTED ADDRESS], SUMTER, SC, 29150) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSI…"~100,000 mi, complaint #1409161
  24. #24

    transfer case awd

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I WAS DRIVING 65 MPH WHEN I NOTICED THE 4WD LOW LIGHT COME ON WITHOUT HAVING SWITCHED TO THAT SETTING. THE CAR ENGINE WAS RACING. I CAME TO A STOP AT A SAFE SPOT, SHIFTED INTO PARK AND SWITCHED THE 4WD LOW KNOB TO THE NORMAL POSITION OF AWD. I DIDN'T NOTICE AN…"~100,000 mi, complaint #1599498
  25. #25

    unintended acceleration

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "USING THE PUSH BUTTON START SYSTEM, WITH THE ENGINE OFF, THE BRAKE PEDAL NOT DEPRESSED, AND THE TRANSMISSION GEAR SELECTOR SET TO P(ARK). WHEN THE PUSH BUTTON START IS PRESSED TWICE, THE VEHICLE ATTEMPTED TO START UP, AND STARTED TO MOVE ON IT'S OWN. THERE W…"~49,500 mi, complaint #1477003
    • "I WAS TAKING MY CHILDREN TO SCHOOL. WE WERE IN MORNING TRAFFIC ON A MAJOR HIGHWAY GOING NORTH. WE WERE IN THE SECOND FARTHEST LEFT LANE. I WAS DRIVING ABOUT 65 MPH WHEN THE CAR SUDDENLY BEGAN TO SLOW DOWN ON ITS OWN. THE STEERING WHEEL LOCKED UP. THIS TIME WE…"~85,000 mi, complaint #1339250
    • "WELL THERE'S SEVERAL ISSUES MAIN ONES BEING THE SELF ACCELERATIONS, NOT TO MENTION MAJOR FACTOR SCARY ONE IS MY VEHICLE GOES FROM P TO D WITHOUT MY FOOT ON THE BRAKE FOUND THIS OUT WHILE CAR WAS OFF MY 3YR OLD MOVED THE SHAFT FROM PARK TO NEUTRAL WHILE CLIMBIN…"~110,000 mi, complaint #1544649
  26. #26

    ac compressor and refrigerant

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "SINCE THE VEHICLE WAS PURCHASED IN 2012 THE AIR CONDITIONING DOES NOT ACTUALLY COOL WHEN THE REMOTE START IS USED. WE LIVE IN ARIZONA WHERE AMBIENT AIR TEMPERATURE IS OVER 110 DEGREES FAHRENHEIT, AND HAS BEEN SEEN IN THE 130S, 4 MONTHS A YEAR. I HAVE USED A TH…"~2,000 mi, complaint #1154493
    • "THERE'S THIS WEIRD LOOKING ALUMINUM TUBE ABOUT 7 FEET LONG THAT TWISTS AND TURNS UNDER THE VEHICLE THAT CARRIES THE FREON THAT SUPPLIES THE COLD AIR CONDITIONING IN MY TRUCK. SO EXACTLY WHERE THE TUBE GOES NEXT TO THE MUFFLER IT GOT CORRODED AND I HAD TO REPLA…"~60,000 mi, complaint #1405415
  27. #27

    acceleration loss or hesitation

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, THERE WAS A DELAY IN ACCELERATION WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELE…"~30,000 mi, complaint #1188958
    • "I CURRENTLY PURCHASED A 2012 DODGE DURANGO WITH THE V-6 ENGINE. I NOTICED A SIMILAR ISSUE WHEN STARTING OUT, AT ABOUT 22 MPH TO 27MPH IT FEELS LIKE THERE IS A POWER DROP-OFF IF ACCELERATING NORMAL. IF YOU ACCELERATE FASTER THE DROP-OFF IS NOT PRESENT BUT A SPE…"~36,270 mi, complaint #1141344
  28. #28

    adas collision warning

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "WHILE TRAVELING ON I-75, HAD THE VEHICLE ON ADAPTIVE CRUISE CONTROL, THE VEHICLE SLAMMED THE BRAKES AND THEN ACCELERATED BACK UP TO 75MPH. NO VEHICLES IN FRONT, NOT DEBRIS, NO REASON WHY IT DID IT. VEHICLE HAS HAD CONSTANT ISSUES WITH THE FORWARD COLLISION S…"~24,000 mi, complaint #1125533
    • "THE FORWARD CRASH WARNING SHUTS OFF AUTOMATICALLY WHILE I'M GOING DOWN THE ROAD. IT ALSO GETS STUCK IN PARK IF THIS HAPPENS WHILE I'M SITTING STILL. I HAVE TO RESTART THE CAR TO GET IT OUT OF GEAR. IT ALSO RANDOMLY TELLS ME THAT ADAPTIVE CRUISE IS NOT AVAILABL…"~125,000 mi, complaint #1739888
  29. #29

    catalytic converter

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE CATALYTIC CONVERTER WENT BAD 10/2018. THE CHECK ENGINE LIGHT CAME ON AND THE DEALERSHIP PERFORMED A DIAGNOSTIC TESTING AND IT INDICATED THAT THE CATALYTIC CONVERTER WAS BAD AND NEEDS REPLACEMENT ASAP. WITHIN THE STATE OF PA. IT IS IMPORTANT TO KEEP THE EMI…"~134,000 mi, complaint #1595490
  30. #30

    driveshaft axle cv

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHEN DRIVING THE VEHICLE DURING THE FIRST SNOW STORM OF THE SEASON WHEN I REACHED MY DESTINATION I WAS UNABLE TO SHIFT THE VEHICLE INTO PARK OR REVERSE. THE ONLY THING I COULD DO IS DRIVE OR NEUTRAL. AFTER TAKING THE VEHICLE TO THE DEALERSHIP I WAS TOLD THAT S…"~21,000 mi, complaint #958177
    • "TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING AT 35 MPH, THE DRIVESHAFT WAS FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000. "~27,000 mi, complaint #1220359
  31. #31

    engine oil consumption

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "SITTING IDLE ON A DRIVEWAY VEHICLE BEGAN TO SMOKE AND SMELL. PUNCHED GAS THREE TIMES AND EACH TIME HUGE WHITE BLUE CLOUD OF SMOKE PUSHED OUT. SMELL OF BURNING METAL CAME WITH CLOUD OF SMOKE. TOOK TO DEALERSHIP WHERE THEY AT FIRST COULD NOT RECREATE THE PROBL…"~504 mi, complaint #923869
  32. #32

    infotainment head unit

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE UCONNECT KEEPS CONNECTING AND DISCONNECTING WHICH IS A SAFT HAZARD DUE TO THE HANDS FREE. DEALER STATED THAT THE COMPUTER NEED TO BE UPDATED FOR WELL OVER $100. I BELIEVE THIS IS AN ISSUE THAT NEEDS TO BE ADDRESSED. THIS IS HAPPEN ALL THE TIME."~94,000 mi, complaint #1657711
  33. #33

    seatbelt and pretensioner

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY 10 YEAR OLD DAUGHTER WENT TO PUT ON HER SEAT BELT (2ND ROW PASSENGERS SIDE) I WAS IN PARK CAR TURNED OFF. THE SEAT BELT FELL FROM THE WALL IN WHICH IT WAS CONNECTED. ALL DAMAGE SEEN WAS LOCATED WITHIN THE WALL. UPON FURTHER INVESTIGATING OF ALL OTHER SEAT B…"~44,900 mi, complaint #1349607
  34. #34

    steering column

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE DRIVING LOST ALL STEERING - STEERING WHEEL SPINNED WITH NO CONTROL TO THE WHEELS. VEHICLE WAS IN MOTION ON ROAD LOST ALL CONTROL OF STEERING. WAS ABLE TO STOP VEHICLE BEFORE VEHICLE VEERED INTO OTHER LANE OR DITCH. HAD TO CALL TOW TRUCK TO MOVE VEHICLE O…"~98,500 mi, complaint #1590710
  35. #35

    steering electric assist

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "AS I WAS TURNING LEFT INTO A COMMUNITY THE STEERING WHEEL LOCKED UP WHILE THE VEHICLE WAS STILL IN DRIVE. I IMMEDIATELY PUT THE EMERGENCY LIGHTS ON. I PUT MY FOOT ON THE BRAKE FOR SAFETY WHILE THE VEHICLE WAS STILL IN DRIVE. I LIFTED MY FOOT FROM THE BRAKE AND…"~88,952 mi, complaint #1345102
  36. #36

    abs module

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHAT HAPPENS: INCONSISTENT AND INTERMITTENT TEMPORARY BRAKE/POWER FAILURE. BRAKE PEDAL TEMPORARILY BECOMES EXTREMELY HARD AND HIGH WITH ALMOST NO PEDAL MOVEMENT OR NO/MINIMAL PERCEIVED BRAKING. SUSTAINED MAXIMUM PEDAL PRESSURE (UP TO 5 SECONDS) AND THE BRAKES…"~600 mi, complaint #956154
  37. #37

    adas blind spot

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "BLIND SPOT DETECTION SYSTEM FAILED. LOCATION OF MODULES CAUSE IT TO DETERIORATE"complaint #1463234
  38. #38

    engine head gasket

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "ON SEVERAL OCCASIONS UPON PULLING OUT IN TO TRAFFIC THE VEHICLE EITHER STOPPED ACCELERATING OR WOULD NOT ACCELERATE AT ALL. THIS HAS ALSO HAPPENED ON A FEW OCCASIONS ATTEMPTING TO PASS ANOTHER VEHICLE. UPON PULLING OUT TO PASS THE VEHICLE WOULD NOT ACCELERATE.…"~23,500 mi, complaint #1094522
  39. #39

    evap system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "CHECK ENGINE LIGHT ON. TEST RAN. DETECTOR-EVAPORATIVE SYSTEM ISSUE. DETECTOR VALVE FAULTY. LEAK COMING FROM GAS CAP AND ESIM CORRECTION. REPLACED ESIM SEAL AND GAS CAP. THERE WAS A RECALL FOR SIMILAR ISSUE. ANOTHER RECALL WARRANTED?"~28,000 mi, complaint #1242942
  40. #40

    exhaust system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WE HAD AN EXHAUST LEAK, AND WE DIDN'T THINK THAT IT WAS A BIG DEAL MAYBE A BROKEN SEAL. I NOTICED THE LEAK WHEN I USED MY REMOTE START IN THE MORNING.TURNS OUT THE EXHAUST MANIFOLD WARPED AND BROKE BOLTS! THIS COULD HAVE CAUSED SOME SERIOUS SAFETY ISSUE IF IT…"~63,000 mi, complaint #1459317
  41. #41

    heater core and blower

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN ATTEMPTING TO TURN THE HEAT ON IN THE DURANGO, DRIVER'S SIDE HEAT WORKS WELL, BUT PASSENGER AND BACKSEAT HAVE COLD AIR BLOWING OUT. DURANGO WAS PLACED ON SYNC TO HAVE THE WHOLE VEHICLE WARM TO THE SAME TEMP. I HAVE HEARD AND READ ABOUT MANY COMPLAINS O…"~83,000 mi, complaint #1447876
  42. #42

    hv system fault reduced power

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "PULLED OUT INTO TRAFFIC AND VEHICLE WENT INTO "LIMP MODE". WAS ABLE TO SLOWLY MOVE TO THE SIDE OF THE ROAD BUT ALMOST GOT HIT. THIS IS NOT THE FIRST TIME THIS VEHICLE HAS DONE THIS. THIS IS THE THIRD TIME IT HAS BEEN IN THE SHOP FOR THIS PROBLEM. *TR"~8,950 mi, complaint #941520
  43. #43

    instrument cluster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE SPEEDOMETER MALFUNCTION AND THE ENTIRE INSTRUMENT CLUSTER FAILED. THE DEALER KOLOSSO CHRYSLER JEEP DODGE RAM ([REDACTED ADDRESS], APPLETON, WI 54914 [REDACTED PHONE]) STATED THAT THEY WOULD…"~56,000 mi, complaint #1565855
  44. #44

    interior trim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A BURNING ODOR AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED NUMEROUS TIMES. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THERE WAS…"~70,000 mi, complaint #1264803
  45. #45

    power windows and locks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I PURCHASED MY 2012 DODGE DURANGO, USED, WITH APPROXIMATELY 75K MILES. SINCE PURCHASING THE VEHICLE, I'VE EXPERIENCED NUMEROUS PROBLEMS THAT BEGAN WITH THE TRANSMISSION. ADDITIONALLY, THE CAR GOES INTO "LOW GEAR" EVEN WHEN YOU DON'T TURN THE KNOB. OVER THE…"complaint #1677185
  46. #46

    software or update

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 25 MPH EXITING THE FREEWAY, THE VEHICLE STARTED TO ACCELERATE AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CONTINUED DRIVING AND DID NOT COAST OVER TO THE SIDE OF THE ROAD. THE CONTACT STATE…"~70,599 mi, complaint #1441661
  47. #47

    sunroof

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I WAS DRIVING ALONG THE HIGHWAY AT THE POSTED SPEED LIMIT. THERE WAS NOT ANOTHER VEHICLE WITHIN A MILE OF ME IN ANY DIRECTION. THERE WAS THIS LOUD BANG AND THEN THE SUNROOF SLIDER STARTED VIBRATING SOMETHING AWFUL. I HAD TO SLOW MY SPEED DRASTICALLY IN ORDER T…"~42,335 mi, complaint #1147512
  48. #48

    timing belt or chain

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2012 Dodge Durango. The contact stated that when the vehicle was started, the check engine warning light illuminated. Approximately three weeks later, while stopped at a light, the vehicle accelerated unintendedly. The gear shifter was shift…"~190,000 mi, complaint #2182038
  49. #49

    wheel or rim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WHEEL FAILED WHILE DRIVING 30 MPH AND CAUSED THE REAR PASSENGER SIDE TIRE TO BLOWOUT. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER EXAMINED THE VEHICLE AND FOUND THAT…"~795 mi, complaint #903034

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 11V487000, 14V104000, 14V154000, 14V391000, 14V634000, 15V115000, 15V879000, 17V435000, 17V572000, 19V813000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for DODGE DURANGO directly.