2011 DODGE DURANGO

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine stall or no start

    17 stranded, 107 unsafe

    124
    incidents
    Typical range: 45,000–102,500 mi

    Median 72,000 mi, based on 197 reports (19% had no usable mileage)

    • "THE TRUCK WILL NOT TURN OVER OR START. IT HAS BEEN TOWED TO THE SHOP 3 TIMES DUE TO THIS. NOTICED THAT WHEN THE TRUCK DOES NOT WANT TO START, THE TRUCK IS HAVING ISSUES WITH CHANGING GEARS - EXAMPLE IS GOING INTO REVERSE, THERE IS A HUGE THUMP, THE TRUCK WIL…"~4,532 mi, complaint #1092217
    • "VEHICLE DOES NOT START. AND, WHEN IT STARTS IT STALLS. TOTALLY INTEGRATED POWER MODULE IS FAULTY AND DOES NOT SEND ELECTRICITY TO THE FUEL PUMP, THUS STARVING THE ENGINE. AFTER A MONTH THE CAR IS TOTALLY UNUSABLE. *TR"~48,500 mi, complaint #1090097
    • "VEHICLE WILL NOT START OR IF IT STARTS IT TURNS BACK OFF. IT TAKES SOMETIME UP TO 4 TIMES BEFORE IT WILL START. *TR"~77,000 mi, complaint #1107591
    • "IN THE LAST MONTH INCLUDING TODAY 10/28/2019 THE VEHICLE SHUT OFF ABRUPTLY IN MOTION LOST POWER STEERING AND POWER BRAKES ALL INTERIOR ACCESSORIES LIGHTS AND GAUGES REMAINED ON NO ACCELERATION VEHICLE HAD TO BE STOPPED PUT IN PARK AND RE STARTED AFTERWARDS EV…"~108,000 mi, complaint #1616213
    • "TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATEL…"~233,000 mi, complaint #1595432
  2. #2

    battery and charging

    46 stranded, 76 unsafe

    122
    incidents
    Typical range: 64,000–105,000 mi

    Median 80,000 mi, based on 194 reports (15% had no usable mileage)

    • "WHILE DRIVING THE ELECTRICAL SYSTEM WENT HAY WIRE, A/C TURNED OFF, WIPERS TURNED ON, LIGHTS FLICKERED ON AND OFF, AND THE VEHICLE DIED. THERE WAS ALSO A SMELL OF SOMETHING BURNING FROM UNDER THE HOOD. I REPLACED THE BATTERY WITH A NEW ONE, VEHICLE TURNED ON FO…"~7,200 mi, complaint #1172613
    • "THE BATTERY LIGHT CAME ON AND THEN THE VEHICLE SHUT DOWN ON THE HIGHWAY. HAD 4 KIDS IN THE CAR. COULD HAVE BEEN KILLED."~65,000 mi, complaint #1296973
    • "WHILE DRIVING THE VEHICLE, I NOTICED A BURNING SMELL AND GRINDING NOISE. I PULLED OVER TO INVESTIGATE AND WHEN I RAISED THE HOOD SMOKE WAS COMING FROM THE ALTERNATOR. ALTERNATOR OVERHEATED CAUSING VEHICLE TO BE UNDRIVEABLE. THERE HAS BEEN SEVERAL RECALLS ON TH…"~85,000 mi, complaint #1236538
    • "THERE WAS A BURNING SMELL & SMOKE COMING FROM MY CAR. AFTER I TURNED THE CAR OFF IT WENT COMPLETELY DEAD. I HAD THE ALTERNATOR AND BATTERY REPLACED BY A LOCAL MECHANIC FOR $640. THE NEXT DAY THE CAR DIED ON ME AGAIN IN THE TURNING LANE OF A BUSY STREET AT 4PM.…"~105,000 mi, complaint #1487640
    • "WHILE DRIVING ON THE NJ TURNPIKE APROX 75MPH 10/25/2016 THE BATTERY LIGHT CAME ON. SUV BEGIN TO LOSE POWER AND TACHOMETER WAS REVVING HIGH. MADE IT TO MY LOCAL TIRE SHOP UPON PULLING THERE WAS SMOKE COMING FROM UNDER THE HOOD. THE ALTERNATOR BLEW UP AND A SM…"~180,000 mi, complaint #1328976
  3. #3

    control module

    28 stranded, 66 unsafe

    94
    incidents
    Typical range: 47,000–67,000 mi

    Median 56,000 mi, based on 142 reports (6% had no usable mileage)

    • "ON JULY 30TH, 2014 MY WIFE WENT SHOPPING AND WHEN SHE CAME OUT THE CAR WAS RUNNING. I ASKED HER IF SHE WAS SURE SHE SHUT IT OFF. SHE SAID YES. THEN A FEW DAY'S LATER WE WENT TO EAT AND UPON TRYING TO START THE CAR TO LEAVE IT WOULD NOT START. IT SAID PRESS STA…"~14,520 mi, complaint #1103087
    • "TIPM MODULE FAULTY. VEHICLE HARD STARTS WHEN COLD. NOT COVERED UNDER CHRYSLER 100000 MILE EXTENDED WARRANTY. ALMOST ALL 2011 - 2012 JEEPS/DODGES AFFECTED. THIS IS BOGUS AND NEEDS TO BE RECALLED! *TR"~46,500 mi, complaint #1094816
    • "I WAS HAVING TROUBLES WITH THE AUTO START. READ ABOUT A SERVICE BULLETIN (NUMBER: 08-024-11 REV. A) THAT FIXES THE ISSUE WITH A FLASH REPROGRAM HOWEVER THE DEALERSHIP AND CHRYSLER SAID THAT MY VIN NUMBER WERE NOT AFFECTED BY THE ISSUE. THEN FIVE DAYS AGO THER…"~56,000 mi, complaint #1012258
    • "THE 2011 DODGE DURANGO STARTED HAVING ISSUES WITH FAILED STARTS. IT WOULD TAKE MULTIPLE INSTANCES TO GET VEHICLE TO START. SOMETIMES THE THE FUEL PUMP WOULD CONTINUE TO PUMP EVEN THOUGH ENGINE WAS STOPPED. THIS CAUSES A VERY SMOKY BURNING SMELL COMING FROM EXH…"~66,000 mi, complaint #1116367
    • "CAR BEGAN MISFIRING WHILE DRIVING, AND THEN WOULD NOT MOVE ONCE STOPPED AND THEN PUT BACK INTO GEAR. ENGINE LIGHT AND FCW INDICATORS CAME ON. INITIAL DIAGNOSIS WAS TO REPLACE TWO SENSORS. PROBLEM RETURNED AFTER REPLACEMENT. NEXT DIAGNOSIS WAS TO REPLACE ALL 16…"~138,000 mi, complaint #1501851
  4. #4

    wiring harness

    6 stranded, 40 unsafe

    46
    incidents
    Typical range: 45,000–81,000 mi

    Median 64,000 mi, based on 70 reports (14% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE TRAVELING 35 MPH, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL AND RADIO FAILED. MOMENTS LATER, THE POWER STEERING ALSO FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WE…"~9,000 mi, complaint #910070
    • "THE VEHICLE STARTED SMOKING WHILE PARKED. VEHICLE WILL NOT START. IT WAS TAKEN TO A COLLISION CENTER, BUT THEY COULDN'T FIGURE OUT WHAT THE PROBLEM IS. THE VEHICLE WAS LATER TAKEN TO THE DODGE DEALER AND THEY STILL HAVE NOT DETERMINED THE PROBLEM OR CAUSE. THE…"~49,000 mi, complaint #1067033
    • "AFTER SEVERAL INSTANCES OF THE CAR NOT STARTING FOR NO APPARENT REASON (I HAVE PUSH BUTTON IGNITION), I SUSPECTED AN ELECTRICAL PROBLEM. TODAY, UPON ARRIVING HOME AND SHUTTING MY VEHICLE OFF AND EXITING I FOUND THAT MY VEHICLES FUEL PUMP DID NOT SHUT OFF. IT…"~67,250 mi, complaint #1093459
    • "WHILE DRIVING THE DURANGO, THE DASH LIGHTS STARTED FLASHING, THE BATTERY LIGHT CAME ON AND HEAT STARTED COMING OUT OF THE FLOOR VENTS. PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED OFF. WHILE ATTEMPTING TO START, THE ENTIRE ELECTRICAL SYSTEM WAS NON-…"~81,000 mi, complaint #1311863
    • "THE DASH BOARD WILL LIGHT UP AND THE WINDSHELD WIPERS WILL START TO GO WITH OUT DOING ANYTHING, THEN THE DASHBOARD FAILS AND POWERS DOWN AND THEN TRIES TO START BACK UP. IT CAUSED MY DURANGO TO LOSE POWER THEN POWER BACK UP. I DO HAVE A VIDEO THAT I WILL TRY T…"~184,000 mi, complaint #1497324
  5. #5

    fuel pump

    7 stranded, 23 unsafe

    30
    incidents
    Typical range: 38,500–86,000 mi

    Median 61,000 mi, based on 72 reports (18% had no usable mileage)

    • "VEHICLE HAS ISSUES WHEN START UP. PUSH BUTTON START RESULTS IN THE STARTER ENGAGING AND CRANKING FOR LONG PERIOD UNTIL SYSTEM SHUTS IT OFF. VARIOUS WARNING LIGHTS ILLUMINATE ON THE EVIC AND DASH. CHECK ENGINE LIGHT, LOW RANGE LIGHT, TRACTION CONTROL LIGHT,…"~33,880 mi, complaint #1120717
    • "TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY STALL DURING START UP. THE CONTACT TOOK THE VEHICLE TO THE DEALER ON THREE SEPARATE OCCASIONS. THE DEALER WAS FINALLY ABLE TO DIAGNOSE THE FAILURE AND STATED TH…"~44,000 mi, complaint #1111963
    • "INITIALLY IT WOULD NOT START UP LIKE NOT GETTING FUEL. DRIVING DOWN THE HIGHWAY 65 MILES IT QUIT RUNNING JUST LOST ALL POWER. NOW THE FUEL PUMP CONTINUES TO RUN EVEN WITHOUT KEYS IN VEHICLE. *TR"~60,000 mi, complaint #1114039
    • "VEHICLE STALLED A FEW TIMES AND HAD A ISSUE WITH RESTARTING.TOOK IT TO DODGE THAT FOLLOWING WEDNESDAY TO GET DIAGNOSED THEY FOUND A COUPLE ISSUES THE MAIN ONE BEING THE RELAY TO THE FUEL PUMP LOCATED IN THE TIPM WAS INOP AND CAUSING THE NO START ISSUE THAT MAD…"~72,700 mi, complaint #1106921
    • "FUEL PUMP RELAY WAS REPLACED UNDER CAMPAIGN NUMBER: 19V813000 TO RESOLVE IGNITION TURNOVER ISSUE WHEN STARTING MY CAR. AFTER RECALL WAS FIXED IN JANUARY 2021 THE ISSUE STILL PERSISTS."~217,000 mi, complaint #1727025
  6. #6

    other

    7 unsafe, 19 annoyance

    26
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "I TRIED FOR 7 MONTHS TO GET THE BRAKE RECALL DONE ON MY TRUCK. THE AWD DID NOT WORK AS IT SHOULD DURING A SNOW STORM.. THEN THE RECALL WAS RECIEVED AND NONE OF THE DEALERS WANTED TO REPAIR THE RECALL. THEY KEPT TELLING ME THEY HADNT RECEIVED THE PARTS. THEN…"~39,000 mi, complaint #1203536
    • "AFTER DRIVING LESS THAN A MILE FROM HOME, VEHICLE BEGAN SMOKING AND A HOLE BURNED THROUGH THE HEADLINER AT THE SUN VISOR. IT HAS BEEN TOWED TO HUFFINES LEWISVILLE FOR REPAIR. RELATED RECALL 15V-879"~60,000 mi, complaint #1297305
    • "THE HEADLINER NEXT TO THE MAP LIGHTS COUGHT ON FIRE. MY WIFE HAD PARKED IT AND SMELLED SMOKE. AFTER SHE BACKED IT OUT OF THE GARAGE FLAMES STARTED UP AND A FIRE EXTINGUISHER WAS USED. THE FIRE DEPARTMENT CAME AND PUT WATER ON IT TO MAKE SURE IT WAS OUT."~65,000 mi, complaint #1270833
    • "MY WIFE WAS DRIVING ALONG WITH MY 3 KIDS. CAR BURST INTO FIRE WITHIN SECONDS.RIGHT SIDE JUST INSIDE THE FENDER. *TR"~66,190 mi, complaint #1157806
  7. #7

    engine internal

    1 stranded, 17 unsafe, 1 broken

    19
    incidents

    Commonly reported, insufficient mileage data - n=19, median 98,000 mi, no reliable range below 25 reports.

    • "VEHICLE HAD PROBLEMS STARTING EARLIER IN THE DAY. APROX 3AM NEIGHBORS KNOCKED ON OUR WINDOWS SAYING IT WAS ON FIRE. FIRE DEPT PUT FIRE OUT WHICH STARTED IN ENGINE COMPARTMENT. TOTAL LOSS. *TR"~52,000 mi, complaint #1042141
    • "TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, A STRANGE RESISTANCE WAS FELT IN THE ACCELERATOR PEDAL WHILE THE OIL WARNING LIGHT ILLUMINATED. THE VEHICLE BEGAN TO SHAKE VIOLENTLY WHILE AN ABNORMAL NOISE WAS HEARD.…"~87,303 mi, complaint #1257932
    • "5.7L HEMI ENGINE DEFECT: AT 105,665 MILES THE ENGINE HAS DEVELOPED A FLATTENED CAM ALONG WITH DAMAGED LIFTERS AT NUMBER EIGHT CYLINDER. I SUSPECT THAT THE ADJACENT LIFTERS AND MORE THAN ONE LOBE OF THE CAM IS DAMAGED. DODGE DEALERSHIP SERVICE GROUP IS REQUI…"~105,500 mi, complaint #1529919
    • "MY DURANGO HIT 130K MILES AND THE RPM WHERE GETTING TO ALMOST 5K BEFORE SHIFTING AND THIS WOULD HAPPEN ON FREEWAY AND IN TOWN . THEN A CHECK ENGINE LIGHT CAME ON A P306 CODE IS WHAT IT WAS GIVING ME . THAT'S A CYLINDER NUMBER 6 MISFIRE SO I HAD ALL PLUGS AN NE…"~132,000 mi, complaint #1624326
    • "I WAS DRIVING DOWN THE HIGHWAY AT 70 MPH AND THE CAR STALLED SHORTLY AFTER THE ETC INDICATOR LIGHT STARTED FLASHING NEXT TO A "FCW OFF" AND ORANGE TRIANGLES APPEARED IN MY SIDE VIEW MIRRORS. THE ENGINE LIGHT CAME ON, ACC OFF INDICATOR LIGHT CAME ON ALONG SIDE…"~325,599 mi, complaint #1677566
  8. #8

    airbag system

    16 unsafe, 1 annoyance

    17
    incidents

    Commonly reported, insufficient mileage data - n=15, median 55,000 mi, no reliable range below 25 reports.

    • "MY AIRBAG LIGHT HAS BEEN COMING ON AND OFF SINCE I BOUGHT THIS SUV BRAND NEW. I HAVE TAKEN IT BACK TO THE DEALER THEY CLEAR THE CODE CAUSE THEY SAID NOTHING WAS WRONG. WELL NOW IT IS ON AND WONT GO OFF, THE DEALER WONT SEND ME MY RECORDS I HAVE REQUESTED TH…"~5,000 mi, complaint #1110745
    • "DODGE DURANGO CITADEL 2011 INTERMITTENT AIR BAG LIGHT COMES ON WHEN DRIVING, REFER TO ODI ID NUMBER 10475864. TOOK TRUCK TO DEALER 7/9/2011, CORRECTIVE ACTION HARD WIRED CONNECTOR C3 53 UNDER SEAT, THIS DID NOT CORRECT PROBLEM. TOOK TRUCK BACK TO DEALER 8/24…"~13,537 mi, complaint #945847
    • "WHILE DRIVING MY VEHICLE AT 45MPH THE AIRBAG LIGHT CAME ON AND STAYED ON FOR SEVERAL WEEKS. I TALKED TO DODGE DEALER AND THEY SAID THAT THEY HAVE HAD A COUPLE OF COMPLAINTS ABOUT IT, BUT THERE ARE NO SAFETY RECALLS OR TSB'S ON THIS ISSUE. IT WENT OFF ON ITS OW…"~47,233 mi, complaint #1110224
    • "THE AIR BAG LIGHT GOES OFF AND ON AND ALSO DINGS...VERY ANNOYING. I SEE OTHER COMPLAINTS REGARDING THIS ISSUE. SHOULD BE A RECALL!!!! I HAVE ONLY OWNED THE VEHICLE 2 MONTH AND HAVE HAD TO REPLACE THE CLUTH FAN ON THE A/C AND THE VISOR RECALL..NOT HAPPY WITH DO…"~71,000 mi, complaint #1166331
    • "The contact owns a 2011 Dodge Durango. The contact stated that after start-up, the air bag warning light illuminated. The contact had taken the vehicle to a dealer where she was informed that the wiring on the inside of the driver’s side belt buckle was defect…"~224,000 mi, complaint #1779389
  9. #9

    starter

    4 stranded, 7 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=10, median 41,500 mi, no reliable range below 25 reports.

    • "THIS VEHICLE HAS BEEN TO THE DEALERSHIP 4 TIMES FOR THE SAME ISSUE, FAILURE TO START. THE STARTER WOULD CRANK, THE FUEL PUMP WOULD WORK, IT JUST WOULD NOT TURN OVER. THE FIRST TIME THEY REPLACED THE BATTERY. THE SECOND TIME THEY SAID THEY COULD NOT FIND A P…"~26,000 mi, complaint #1111679
    • "THIS USED VEHICLE (NO FULL FACTORY WARRANTY) WAS PURCHASED AT A LOCAL DODGE DEALER IN THE SOUTH HOUSTON, TEXAS AREA ON TUESDAY AUGUST 26, 2014 WITH 39,[REDACTED ADDRESS] HOME WAS ABOUT 96 MILES +-. THE NEXT MORNING WEDNESDAY AUGUST 27, 2014 I WENT OUT TO THE 2…"~39,425 mi, complaint #1104355
    • "THE TRUCK DON'T START IS A PROBLEM WITH THE PUSH START "~41,000 mi, complaint #1076714
    • "WHEN I PRESS THE START/STOP BUTTON THE STARTER CONTINUES TO TURN BUT THE CAR DOES NOT START. IT IS NECESSARY TO PUT THE CAR IN GEAR TO GET THE STARTER TO STOP SPINNING. VARIOUS ELECTRICAL FAILURE NOTIFICATIONS ARE DISPLAYED ON THE DASH. *TR"~45,000 mi, complaint #1114650
    • "CAR WILL NOT START, CAR NOT IN MOTION WHEN ISSUE OCCURS, AFTER THE INITIAL FAILED START MULTIPLE ATTEMPTS TO START THE CAR TAKES PLACE SOMETIMES SUCCESSFUL AFTER THE 2ND ATTEMPT. ON 12/5 AN INS. CLAIM WAS MADE TO HAVE VEHICLE TOWED TO THE DEALERSHIP AFTER MULT…"~104,000 mi, complaint #1138584
  10. #10

    transmission automatic

    1 stranded, 10 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=12, median 86,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE RPM WOULD INCREASE EXCESSIVELY AND THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS. IN ADDITION, THE VEHICLE WOULD JUMP AND ABRUPTLY SHIFT GEARS. THE CONTACT EXPERIENCED THE FAILURE…"~16,000 mi, complaint #914391
    • "POWER TRAIN:AUTOMATIC TRANSMISSION FLUID LEAKING FROM TRANSMISSION OIL COOLER. SIGNIFICANT AMOUNT OF TRANSMISSION FLUID HAS LEAKED OUT BEFORE THE LEAK WAS DETECTED. TRANSMISSION PERFORMANCE / DAMAGE COULD HAVE RESULTED FROM LACK OF FLUID. THE LOSS OF TRAN…"~45,757 mi, complaint #1146999
    • "MY CAR WOULD NOT DOWNSHIFT, I WAS GOING 50 MPH ON FREEWAY AND IT WAS RAVING BY ITSELF AT 5-6000 RPMS....AT DEALER NOW THEY TELL ME I NEED A NEW TRANSMISSION COOLER!!! THIS VEHICLE HAS BEEN A COMPLETE LEMON, HEADLINER CAUGHT ON FIRE WHILE I WAS DRIVING, DUE TO…"~86,600 mi, complaint #1475324
    • "2 COMPLAINTS 1ST MY TRUCKS GEAR SHIFT HAS BEEN LOCKING UP WHEN RUNNING AN SAY I STOP AT A STORE AN RUN IT I LEAVE IT RUNNING BUT LOCKED AN WHEN I COME GET BAC IN AN TRY TO PUT IT IN DRIVE ITS LOCKED I CNT MOVE IT AS IF IT WAS REMOTELY STARTED I HAVE TO TURN T…"~90,000 mi, complaint #1650730
    • "The contact owns a 2011 Dodge Durango. The contact stated that while driving at various speeds, the vehicle would independently shift into different gears without warning. The contact stated that the check engine warning light was illuminated. The vehicle was…"~105,979 mi, complaint #1764529
  11. #11

    transfer case awd

    1 stranded, 9 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=17, median 130,000 mi, no reliable range below 25 reports.

    • "POWER TRAIN THUMP AND SHUDDER, CONSTANTLY COMPLAINED TO DEALERSHIP, DID NOT TAKE ANY ACTION UNTIL RECENTLY (JAN 2014 WITH APPROXIMATELY 58,000 MILES), WHEN THE AUTOMATIC [REDACTED ADDRESS] WOULD NOT ENGAGE IN POOR WINTER DRIVING CONDITIONS. NO CODES RELATED T…"~7,500 mi, complaint #1042322
    • "IT GOES INTO 4LOW WITHOUT TURNING THE SWITCH ON. MAKES IT UNSAFE TO TURN SHARP AND FAST. WE REPLACED THE TRANSFER CASE SWITCH AND IT STILL DOES IT."~102,000 mi, complaint #1606195
    • "I WAS DRIVING ALONG THE HIGHWAY AND THE TRUCK SUDDENLY JUMPS INTO 4LO, SO I TOGGLE WITH THE AWD TRANSFER CASE SWITCH, AND AFTER A FEW MINUTES OF DOING SO IT FINALLY STARTS DRIVING RIGHT. IT HAPPENED WITH MY WIFE AND SON, AND THEY WERE ALMOST WIPED BY A 18 WHEE…"~105,000 mi, complaint #1417673
    • "THE 4WD MESSAGE STARTING DISPLAYING ON MY DASHBOARD, THE AWD/LO NEUTRAL LIGHT WAS ON, I TRIED FOLLOWING THE INSTRUCTIONS IN THE MANUAL TO TURN IT OFF, BUT IT DID NOT WORK. WHEN I PULLED INTO MY DRIVEWAY I TRIED AGAIN TO GET THE MESSAGE TO SHUT OFF BY FOLLOWING…"~136,477 mi, complaint #1597194
    • "THE NEUTRAL BUTTON HAS BECAME STUCK WHICH SENDS A MESSAGE ON THE DASH TO SHIFT IN NEUTRAL FOR TOW MODE OR TO DRIVE 3-5MPH TO PUT IN LOW AWD SO I DID ACCORDING TO OWNERS MANUAL AND NOW THE TRANSFER CASE IS STUCK IN NEUTRAL FOR TOWING BEHIND RV NEUTRAL BUTTON IS…"~188,000 mi, complaint #1438197
  12. #12

    brake hydraulics

    9 unsafe

    9
    incidents

    Commonly reported, insufficient mileage data - n=22, median 54,500 mi, no reliable range below 25 reports.

    • "I WAS THE EXTREMELY PROUD OWNER OF A 2011 DODGE DURANGO. BY FAR THE BEST VEHICLE I HAVE EVER OWNED. ON JANUARY 11, [REDACTED ADDRESS] HOME WITH OUR (2) CHILDREN, WE WERE HEADING DOWN A MOUNTAIN COMING INTO A TURN. IT WAS FOGGY THAT NIGHT AND UNSURE IF THERE…"~37,000 mi, complaint #1052773
    • "TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN N…"~38,000 mi, complaint #1059558
    • "OCCASIONALLY WHEN BRAKING, PARTICULARLY AT SPEEDS BELOW 35 MPH, THE BRAKE PEDAL STIFFENS UP AND THE CAR CONTINUES TO TRAVEL DESPITE DEPRESSING THE BRAKE PEDAL AS HARD AS POSSIBLE. THIS IS A REPEATING PROBLEM. MY CONCERN IS THAT EVENTUALLY THIS COULD LEAD TO A…"~40,000 mi, complaint #1048861
    • "TRAFFIC SLOWING DOWN IN FRONT OF ME, I APPLIED THE BRAKES AND THE PEDAL WENT SLOWLY TO FLOOR AND THE BRAKES DID NOT WORK CAUSING ME TO HIT THE CAR IN FRONT OF ME, REAPPLIED THE BRAKES AND THEY DID WORK CAUSING ME TO HIT THAT CAR AGAIN. THOUGHT THAT MAYBE MY FO…"~51,297 mi, complaint #1323548
    • "TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. IN ORDER TO AVOID A REAR END COLLISON, THE CONTACT SWERVED TO THE LEFT AND DROVE ONTO A GRASS MEDIAN. THE CONTACT STATED THAT THE BRAKE INDICA…"~104,875 mi, complaint #1482080
  13. #13

    key fob and immobilizer

    1 stranded, 8 unsafe

    9
    incidents

    Commonly reported, insufficient mileage data - n=14, median 42,000 mi, no reliable range below 25 reports.

    • "HAVING PROBLEMS WITH PUSH START BUTTON AND REMOTE START WITH KEYFOB.....AT TIMES CAR CRANKS BUT IT DOESN'T TURN ON. HAVE TO TRY MANY TIMES BEFORE IT TURNS ON. *TR"~18,900 mi, complaint #1021583
    • "FROM THE PURCHASE OF THE DURANGO I HAVE HAD ISSUES WITH THE KEY FAB NOT BEING RECOGNIZED, NOT STARTING, AND THE REAR CAMERA NOT WORKING. THREE WEEKS AGO I PUT THE CAR IN REVERSE AND IT STARTED TURNING OVER (TRYING TO START AGAIN, WHILE ON). SINCE ITS A PUSH BU…"~29,000 mi, complaint #1089331
    • "MY VEHICLE HAS PUSH BUTTON START. THE BATTERY IN THE REMOTE THAT CONTROLS THE VEHICLE STARTED TO DIE AND THE VEHICLE BECAME HARD TO START. TOOK THE REMOTES TO THE DEALERSHIP TO GET THE BATTERIES CHANGED. THEY MANAGED TO DAMAGE THE PROGRAMMING TO THE VEHICLE. T…"~42,108 mi, complaint #996010
    • "MY 2011 DODGE DURANGO CREW SAYS KEY NO DETECTED WHEN I ATTEMPT TO START THE VEHICLE. I THOUGHT IT WAS THE BATTERY IN THE KEY FOB BECAUSE THE VEHICLE STATED LOW KEY BATTERY AND TOOK THE FOB TO BATTERY'S PLUS. THEY TESTED THE KEY FOB AND STATED THE BATTERY WAS F…"~72,682 mi, complaint #1183521
    • "OVER THE LIFE OF THE VEHICLE EXACT SAME YEAR MAKE AND MODEL I HAVE SEEN MORE THAN 1500 COMPLAINTS OF THE IGNITION ISSUES INVOLVING THE KEY MECHANISM ON THIS VEHICLE. SOME COMPLAINTS HAVE WARNED OF POTENTIAL FOR THE VEHICLE TO SHUTDOWN WHILE BEING DRIVEN. MY…"~83,000 mi, complaint #1110463
  14. #14

    brake booster

    8 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=10, median 64,500 mi, no reliable range below 25 reports.

    • "CHRYSLER ISSUED A SAFETY RECALL FOR THE BRAKE BOOSTER ON MY VEHICLE AND SAID THE DEALERSHIP WOULD INSTALL A PROTECTIVE BRAKE BOOSTER SHIELD TO PREVENT WATER INGESTION AND PREMATURE CORROSION. IN THE LETTER, MAILED BY CHRYSLER, I WAS INSTRUCTED TO "CONTACT MY D…"~50,000 mi, complaint #1070743
    • "WEATHER CONDITIONS WERE SNOWY AND ICY DURING MY DAILY COMMUTE. WHILE IN ROUTE TO MY PLACE OF WORK I WAS DRIVING DOWN A MILD INCLINE TOWARD A STOP LIGHT WHICH HAD JUST TURNED RED. I WAS TRAVELING AT A LOWER SPEED (30 TO 35 MPH) DUE TO DRIVING CONDITIONS. DUE T…"~55,000 mi, complaint #1052567
    • "TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND HAVING THE BRAKE BOOSTER REPLACED, THE "PUSH TO START" BUTTON MA…"~56,100 mi, complaint #1097858
    • "FOLLOW UP TO PREVIOUS COMPLAINT, RUNNING OUT OF CHARACTERS AND FILES NOT UPLOADING. THE VEHICLE HAS SLOWLY BUT INCREASINGLY BECOMING HARDER TO SLOW DOWN. DAY BY BY, THE VEHICLE REQUIRES MORE AND MORE BRAKE PRESSURE. NOT A SINGLE DEALERSHIP HAS PARTS FOR BOT…"~72,500 mi, complaint #1438991
    • "2 SEPARATE RECALLS ON MY VEHICLE AFTER MY VEHICLE HAS ALREADY HAD 2 OTHER RECALLS REPAIRED. THE FIRST ONE IS T59 REGARDING A BRAKE BOOSTER WATER SHIELD. I RECEIVED A LETTER REGARDING THE RECALL A WEEK OR SO BEFORE THANKSGIVING AND IT JUST STATED 'IMPORTANT SA…"~73,500 mi, complaint #1438932
  15. #15

    lighting exterior

    4 unsafe, 2 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "FOG LIGHTS WILL NOT WORK. WHEN YOU TURN R BLINK ON THE RIGHT FOG LIGHT BLINKS AND THE BLINKER DOES NOT. *TR"~80,000 mi, complaint #1127122
    • "TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHEN SHE TURNED ON THE FRONT PASSENGER'S SIDE SIGNAL, THE FRONT DRIVER'S SIDE AND THE FRONT PASSENGER'S SIDE FOG LIGHTS BLINKED ERRONEOUSLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPLACED THE…"~81,000 mi, complaint #1039634
    • "JUST PURCHASED THIS DURANGO AND THE FIRST NIGHT MY HEADLIGHTS STARTED FLICKERING. SOMETIMES GO OFF FOR A HALF A SECOND WHILE DRIVING ON HIGHWAY AND IN CITY STREETS AND TURNING."~99,400 mi, complaint #1654264
    • " TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE HEADLIGHT CONNECTORS BURNED AND WERE EMITTING SMOKE. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE GWINNETT CHRYSLER DODGE JEEP RAM DEALER (505…"~114,000 mi, complaint #1457154
    • "TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 45 MPH, A "TAIL LIGHT OUT' MESSAGE DISPLAYED. THE CONTACT STATED THAT THE FAILURE OCCURRED FREQUENTLY, AND THE TAIL LIGHT BULBS WOULD FAIL TO ILLUMINATE DUE TO THE WIRING OVERHEATING AND CONDENSATION WIT…"~141,379 mi, complaint #1472430
  16. #16

    adas collision warning

    5 unsafe

    5
    incidents

    Commonly reported, insufficient mileage data - n=10, median 99,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE DECELERATED WHILE DRIVING APPROXIMATELY 50 MPH. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE FAILED. THE TRANSMISSION MODULE WAS RE…"~55,000 mi, complaint #1443735
    • "The contact owns a 2011 Dodge Durango. The contact stated that while driving at various speeds, the vehicle would independently stop as the forward collision avoidance warning light would illuminate on the instrument panel. The contact then received notificati…"~87,000 mi, complaint #1749585
    • "MY CAR HAS STALLED ON ME TWICE ON THE HIGHWAY WHILE GOING 50 MPH. A LIGHT COMES ON SAYING FCW OFF AND MY WHEEL LOCKS AND MY CAR STOPS. I AM CURRENTLY 8 1/2 MONTHS PREGNANT AND AM NOW SCARED TO DRIVE MY OWN CAR. I HAPPENED TO ME WHEN I TURNED MY CAR ON THIS MOR…"~105,000 mi, complaint #1468913
    • "ALL DASH LIGHTS FLASHED AND CENTER DISPLAYED SYSTEM ERROR THEN FCW ERROR THEN THE FCW LIGHT AND BATTERY LIGHT CAME ONE. AFTER ANOTHER FEW SECONDS THE RADIO POWERS ON AND OFF AND EVERYTHING GOES BACK TO NORMAL BUT THE THE BATTERY LIGHT REMAINS ON."~183,000 mi, complaint #1470884
  17. #17

    ac compressor and refrigerant

    1 unsafe, 2 broken, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I RECENTLY PURCHASED A 2011 DODGE DURANGO. I LOVE THIS VEHICLE. ONLY PROBLEM I HAVE ENCOUNTERED JUST RECENT, IS THE REAR AC. FOR SOME REASON, IT WILL TURN TO HIGH FAN SETTING AND THE HIGHEST TEMPERATURE POSSIBLE. THE REAR CONTROLS ARE ON COOL AND THE FAN IS SE…"~44,400 mi, complaint #1064257
    • "I'VE HAD EACH OF THE 2 COMPRESSORS IN THE VEHICLE REPLACED TWICE IN ADDITION BOTH OF THE ACTUATOR DOORS ON THE FRONT A/C HAVE ALSO BROKEN."~174,000 mi, complaint #1470891
  18. #18

    alignment and pull

    4 unsafe

    4
    incidents

    Commonly reported, insufficient mileage data - n=10, median 21,000 mi, no reliable range below 25 reports.

    • "WHILE DRIVING MY 2011 DODGE DURANGO, THE STEERING WHEEL STARTED SHAKING VIOLENTLY AND PULLING THE VEHICLE TO THE RIGHT CAUSING ME TO MOMENTARILY LOSE CONTROL OF THE VEHICLE AND ALMOST CRASHING INTO A PARKED VEHICLE. I HAVE HAD THIS UNSAFE ISSUE WITH THE STEER…"~1,429 mi, complaint #873450
    • "THE FRONTEND OF MY 2011 DODGE DURANGO SHAKES AT 45 MPH AND INCREASES IN STRENGTH WITH AN INCREASE IN SPEED??WHY? THIS IS NOT A ONE TIME / SHORT TIME THING IT HAS BEEN DOING IT FOR A WHILE. I NEED TO KNOW WHAT TO DO TO FIX IT!! *TR"~8,000 mi, complaint #911853
    • "TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED WHEN THE VEHICLE REACHED 70 MPH THE FRONT END BEGAN TO SHAKE. DURING A ROAD FORCE BALANCE TEST THE DEALER STATED THE FAILURE WAS A CHARACTERISTIC OF THE VEHICLE. AN INDEPENDENT MECHANIC PERFORMED AN…"~10,000 mi, complaint #986704
    • "DODGE DURANGO 2011 CREW-TRACTION DEFECT. GOT THE CAR 12/23/11. ON 1/12/12, DURING SNOW STORM. I LEFT WORK, CAR WOULD NOT STAY ON THE ROAD, SLID SIDEWAYS AS I TURNED. I WAS ON THE PHONE W/CO-WORKER WHO WAS BEHIND ME. I ASKED IF HE SAW MY CAR SLIDE, HE SAID YES,…"~20,900 mi, complaint #962274
  19. #19

    engine cooling

    1 stranded, 2 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS A LOUD NOISE. THE CONTACT PULLED INTO THE DRIVEWAY, LOOKED UNDER THE VEHICLE, AND NOTICED A LARGE PUDDLE. THE VEHICLE WAS DRIVEN TO A MECHANIC WHO DIAGNOSED THAT THE WATER…"~89,600 mi, complaint #1322718
    • "The contact owns a 2011 Dodge Durango. The contact stated while driving approximately 50 MPH, the temperature gauge was rising and the vehicle was overheating. There was also an antifreeze odor coming from the vehicle. The contact pulled off the road safely an…"~210,000 mi, complaint #1800218
  20. #20

    software or update

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "THE PAST 2 MONTHS, MY VEHICLE HAS BEEN GIVEN ME PROBLEMS STARTING ENGINE- I TURN KEY TO START AND IT JUST CRANKS! IN OCTOBER, I BROUGHT TO DODGE DEALERSHIP AND THEY TOLD ME IT NEEDED A "SOFTWARE UPDATE"- THAT DIDN'T DO ANYTHING. IT RANDOMLY STARTS WHEN IT WANT…"~40,000 mi, complaint #1024617
    • "WE HAVE HAD MANY PROBLEMS WITH THIS SUV SINCE DATE OF PURCHASE. OUR LATEST ISSUE IS THE REAR HATCH WILL NOT STAY OPEN AND IT JUST SLAMS SHUT AND OVER RIDES THE SAFETY FEATURE OF IF AN OBJECT OR PERSON IS IN THE WAY IT WOULD GO BACK OPEN. CURRENTLY AS IT IS IT…"~76,000 mi, complaint #1206672
    • "MY 2011 DODGE DURANGO HAS TROUBLE STARTING ON THE FIRST START. MECHANIC SAID THERE WAS A BULLETIN REGARDING THE ISSUE AND INFORMED ME THAT WE SHOULD TRY UPDATING THE SOFTWARE. THAT DID NOT WORK. DURANGO CONTINUES TO SPUTTER WHEN IT IS STARTED. IT EVENTUALL…"~170,000 mi, complaint #1635081
  21. #21

    stability and traction control

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WE ARE GETTING A CHECK ENGINE LIGHT IMMEDIATELY FOLLOWED BY A TRACTION CONTROL WARNING LIGHT WHICH IS THEN FOLLOWED BY A LOSS OF POWER. YOU CAN PUSH THE GAS PEDAL TO THE FLOOR WITHOUT ANY ACCELERATION. THIS HAS HAPPENED NUMEROUS TIMES ON THE HIGHWAY. YOU CAN B…"~52,000 mi, complaint #1128325
    • "MY 2011 DODGE DURANGO WAS IN PARK AND RUNNING WHEN MY FRONT WINDSHIELD WIPERS CAME ON, AND I COULD NOT SHUT THEM OFF. I ALSO CAME TO REALIZE MY STEERING WHEEL AND DASH ACCESSORIES WERE INOPERABLE (INCLUDING MY HORN AND BLINKERS). MY TRACTION CONTROL LIGHT CAME…"~82,000 mi, complaint #1659646
  22. #22

    suspension struts shocks

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "SOUND WHEN THE CAR STOPS AND STARTS AND WHEN IT PASSES THROUGH UNEVEN FLOORS, ALSO WHEN THE CAR IN THE CITY AND TO AND AFTER A WHILE ARRACO EMPIESA TO CHANGE THE TRANSMISSION VERY STRONG AND FEEL LIKE HITTING. *TR"~1,200 mi, complaint #909067
    • "RIGHT FRONT STRUT HAS STARTED TO LEAK OIL. POSSIBLE FIRE HAZARD DUE TO VICINITY OF THE BRAKE. AFTER SPEAKING WITH SERVICE ADVISOR AT DEALERSHIP HE STATED THIS IS THE 3RD STRUT HE SEEN REPLACED FOR LEAKAGE. *TR"~33,000 mi, complaint #987977
    • "WHILE DRIVING ON THE HIGHWAY WHEN I COME ACROSS A ROUGH SPOT THAT IS UNAVOIDABLE (WITH ALL THE CONSTRUCTION ON THE ROADS) MY STEERING WHEEL STARTS ROCKING AND IT BECOMES VERY DIFFICULT TO MAINTAIN CONTROL OF THE CAR. IT RESEMBLES A FLAT TIRE. I HAVE TO REALLY…"~45,000 mi, complaint #1209345
  23. #23

    trunk or liftgate

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE LIFT GATE WILL NOT STAY OPEN. IT HAS INJURED A NUMBER OF PEOPLE."~68,000 mi, complaint #1336165
    • "THE POWER LIFTGATE OPENED THEN PROMPTLY FAILS AND COLLAPSES WITH NO RESISTANCE OR WARNING ON THE OCCUPANT. THE INCIDENT HAS RE-OCCURRED OVERTIME SINCE THE INITIAL PROBLEM WAS IDENTIFIED AND CAUSED MINOR INJURY TO RELATED PARTY. POWER LIFT GATE WILL MAKE CAUT…"~69,978 mi, complaint #1144077
    • "REAR BOLT THAT ATTACHES ELECTRIC LIFT STRUT SHEERED OF AND THE REAR LIFTGATE SLAMMED DOWN ON MY HAND."~174,000 mi, complaint #1470886
  24. #24

    engine head gasket

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I HAVE A 2011 DODGE DURANGO ONLY HAD IT FOR TWO YEARS BOUGHT IT BRAND NEW. STARTED HAVING TROUBLE WITH IT NOT STARTING. I WOULD PUSH THE BUTTON AND SOME TIMES IT WOULD START THEN IT WOULD DIE, SO I TOOK IT TO CHRYSLER TOLD THEM WHAT IT WAS DOING, SO THEY CHEC…"~23,000 mi, complaint #1009826
    • "The contact owns a 2011 Dodge Durango. The contact stated that upon starting the vehicle, the engine overheated after idling for 10 minutes. A mobile mechanic arrived at the residence and replaced the upper and lower coolant hoses and the thermostat; however,…"~260,000 mi, complaint #2127518
  25. #25

    engine oil consumption

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I WAS DRIVING THE SUV IN ABOUT 30 DEGREE WEATHER ATTEMPTING TO ENTER THE HIGHWAY WHEN I LOST ALMOST ALL ENGINE POWER SIMULTANEOUSLY THE CHECK ENGINE LIGHT TRIPPED. LUCKILY THERE WERE NO VEHICLES BEHIND ME, I WAS ABLE TO MAKE IT TO THE NEXT EXIT. THE CODE TRIPP…"~44,750 mi, complaint #1148670
    • "OIL FILTER ADAPTOR HOUSING RECALL - WHEN I TOOK THIS TO MY LOCAL MECHANIC HE STATES THIS HAS BEEN ON BACK ORDER FOR 6 MONTHS. PER THE INTERNET THIS AFFECT MODELS FROM 2011 TO 2019. THIS IS CAUSING AN OIL LEAK. THIS CAN CAUSE THE WHOLE ENGINE TO SEIZE AND IS…"~170,000 mi, complaint #1579901
  26. #26

    fluid leak unspecified

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TRANSMISSION FLUID IS LEAKING FROM THE AC CONDENSER OF MY 2011 DODGE DURANGO. THERE IS PURPLISH FLUID ON MY DRIVEWAY AND THE CONDENSER IS COVERED IN FLUID. WHEN I CALLED TO INQUIRE ABOUT THE CONDENSER, THE DEALERSHIP STATED THAT THERE IS NO RECALL ON THIS PA…"~73,950 mi, complaint #1182019
  27. #27

    heater core and blower

    1 broken, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "PASSENGER SIDE CONTINUES TO BLOW HOT AIR NO MATER WHAT THE SETTING IS ON. NO COLD AIR WILL COME OUT WHEN IT IS SWITCHED TO AIR CONDITIONING AND HEAT TEMP CANNOT BE REGULATED."~98,000 mi, complaint #1374003
  28. #28

    lighting interior

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2011 DODGE DURANGO. UPON ENTERING THE VEHICLE, THE CONTACT NOTICED THAT THE LED LIGHT FOR THE INTERIOR OF THE DRIVER COMPARTMENT OF THE VEHICLE FAILED TO ILLUMINATE WITHOUT WARNING. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. T…"~50,000 mi, complaint #1197690
    • "TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING OUT OF A PARKING SPACE IN THE RAIN, WATER WAS NOTICED ENTERING THROUGH THE OVERHEAD MAP LIGHT UNIT. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AT…"~111,326 mi, complaint #1386169
  29. #29

    power windows and locks

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN I SHUT OFF ENGINE AND EXIT THE VEHICLE, I LOCK THE DOORS. WHEN I PUT THE KEY IN MY POCKET AND WALK AWAY, THE VEHICLE WILL EITHER LOCK OR UNLOCK JUST BY WALKING WITH THE KEY IN MY POCKET. MOST RECENTLY, WHEN WALKING WITH IN POCKET, THE FRONT WINDOWS ROLL D…"~60,000 mi, complaint #1415218
  30. #30

    unintended acceleration

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "ENGINE LIGHT COMES ON, FCW LIGHT COMES ON, RPM'S RUN HIGH AND CAR ACCELERATES ON ITS OWN. MUST RIDE THE BRAKE AND BE EXTREMELY CAREFUL WHEN THAT HAPPENS AS CAR TRIES TO JUMP/ACCELERATE ON ITS OWN. WORRY THAT THIS WILL CAUSE ACCIDENT. CAR HAS BEEN IN AND OUT…"~21,659 mi, complaint #948292
    • "WHILE DRIVING AT A CONSTANT SPEED OF 25, THE VEHICLE SUDDENLY ACCELERATED, LURCHING FORWARD, THEN BACKED OFF, THEN ACCELERATED AGAIN. IT DID THIS A NUMBER OF TIMES THAT DAY. I PULLED OFF THE ROAD AND STOPPED UNTIL THE VEHICLE QUIT TRYING TO ACCELERATE. I WAS D…"~62,183 mi, complaint #1160587
  31. #31

    acceleration loss or hesitation

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE LOST POWER AND SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SIDE AND WAS RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKE…"~65,000 mi, complaint #1435498
  32. #32

    brake pads and rotors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Had an oil check in which they checked the breaks. Reported breaks as a 3. They recommended new brake pads. I only put 6000 miles on the car since I purchased it. It has 24747 miles and needs new rear brakes. I spoke to the service rep Jake and he could…"complaint #2147019
  33. #33

    driveshaft axle cv

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "RIGHT @ ABOUT 10 MILES AND HOUR THERE IS A CLUCK NOISE @ THE REAR OF THE TRUCK. DODGE TECHS CAN PIN POINT THE CAUSE. IT CAUSE SOME PERFORMANCE ISSUE BETWEEN 60 AND 75. I TOOK THE TRUCK IN MULTIPLE TIME AND THEY FIRST TOLD ME IT WAS THE DRIVE SHAFT. AFTER FI…"~119,000 mi, complaint #1608017
  34. #34

    ev drive unit or inverter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "CAR DIED WHILE DRIVING ELECTRIC MODULE FRIED THERE IS A CLASS ACTION LAWSUIT SOMEONE WILL DIE IN THE FUTURE OF CAR SHUTS DOWN WHILE DRIVING FAST ON INTERSTATE. *TR"~43,867 mi, complaint #1097927
  35. #35

    instrument cluster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE DRIVING AT 70MPH ON A FLAT ROAD (81 SOUTH IN VIRGINIA) IN THE RAIN, THE INSTRUMENT CLUSTER AND GPS WENT DEAD. THE DIALS ALL WENT DOWN TO ZERO, THE COMPUTER READ-OUT IN THE CENTER CLUSTER WENT BLACK, AND THE GPS WENT BLACK. AT THE SAME TIME, THE VEHICLE L…"~60,500 mi, complaint #1156950
  36. #36

    noise or vibration unspecified

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "UNDER LIGHT ACCELERATION THESE IS A RATTLING/ VIBRATION FROM FRONT DRIVER'S SIDE. TYPICALLY BETWEEN 1000-3000RPM IN ANY GEAR OR ROAD CONDITION. SOUND IS EASILY AUDIBLE FROM INSIDE FROM ALL PASSENGERS. HAVE REPLACED WHEEL BEARINGS, STRUTS, SWAY BARS TRYING TO F…"~62,000 mi, complaint #1425195
  37. #37

    parking brake

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE EMERGENCY BRAKE CABLE SIMPLY BROKE UPON REGULAR DEPLOYMENT. THE FAILURE HAPPENED ON A LOW GRADE HILL, NOT A STEEP HILL. THE DEALERSHIP, KING'S DODGE, CINCINNATI, REPORTED THE CAUSE OF FAILURE WAS WEATHER CORROSION TO THE COMPONENTS. THE ESTIMATE TO REPA…"~260,000 mi, complaint #1628222
  38. #38

    power steering hydraulic

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS A PREMATURE LEAK DUE TO THE POWER STEERING LINES THAT HAD FRACTURED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE POWER STEERING LINES NEEDED TO BE REPLACED. THE DEALER (BOB BRADY AUTO…"complaint #1455093
  39. #39

    steering electric assist

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TRADED IN 2005 TOWN AND COUNTRY IN NOV 2010 TO 2010 TOWN AND COUNTRY NUMEROUS PROBLEMS ALSO HAD MAJOR BRAKE ISSUES NEARLY CAUSING ACCIDENT AT FOUR WAY INTERCHANGE. TRADED IT IN TAKING NEG.EQUITY TO 2011 DURANGO IN OCT 2011 IT HAS NUMEROUS ISSUE INCLUDING UP AN…"complaint #982834
  40. #40

    steering rack mechanical

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I was in a blizzard a few days ago on the freeway & got caught in a ditch, but thankfully got out. I wasn’t going that fast & couldn’t due to not being able to see through the snow well so I can drive safely. In order not to crash because there were semi truck…"complaint #2059746
  41. #41

    sunroof

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I HAD SMELLED SOMETHING IN MY CAR FOR A WHILE AND COULD NOT FIGURE OUT WHAT IT WAS. ABOUT 15 MINS INTO MY TRIP, MY EYES STARTED TO BURN AND TEAR, AND MY NOSE FELT LIKE IT WAS ON FIRE. BUT I GOT IT SUBSIDED. ANOTHER 15 MINS LATER I LOOKED OVER AT MY PASSENGER…"~84,500 mi, complaint #1192346
  42. #42

    suspension arms and bushings

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "WHILE BACKING OUT OF THE DRIVEWAY HEARD A LOUD POP, THOUGHT I HAD RUN OVER SOMETHING. CHECKED AND SAW NOTHING. PROCEEDED AND HEARD ANOTHER POP AND THE BACK TIRES BEGAN TO RUB. HAD THE TRUCK TOWED TO THE NEAREST REPAIR SHOP AND WAS INFORMED THAT THE REAR SUSPEN…"complaint #1501791
  43. #43

    throttle and pedal

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHILE DRIVING, THE CAR WILL ABRUPTLY SPEED UP AND SLOW DOWN WITHOUT ANY PRESSURE OR CHANGE IN MOVEMENT ON THE GAS PEDAL. THIS HAS HAPPENED NUMEROUS TIMES SINCE ABOUT EARLY 2012. I HAD A REPAIR DONE ON THE CAR BY THE DEALERSHIP AS PART OF MY WARRANTY NOW THESE…"~52,000 mi, complaint #1202851
  44. #44

    tire failure

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2011 DODGE DURANGO, EQUIPPED WITH KUHMO TIRES LINE SOLUS, SIZE 265-50-R20. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE REAR DRIVER'S SIDE TIRE BLEW DUE TO BEING DRY ROTT. THE CONTACT STATED THAT THE REMAINING TIRES ALSO EXHIBITED D…"~15,000 mi, complaint #977086
  45. #45

    tpms

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "STARTED OUT WHILE I WAS DRIVING DOWN THE HIGHWAY, AND THAT'S WHEN MY TIRE PRESSURE WARNING LIGHT CAME ON SAYING MY REAR DRIVERS SIDE TIRE HAD ZERO PRESSURE. PULLED OVER, CHECKED IT, AND IT WAS STILL FULL. SO THEN I CALLED A MECHANIC AND HE SAID IT SOUNDED LIKE…"~120,000 mi, complaint #1382716
  46. #46

    unknown

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "CAR HAS PROBLEMS STARTED. BUT NOT ALWAYS. *TR"~44,217 mi, complaint #1089343
  47. #47

    wheel or rim

    1 broken

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT ALL FOUR RIMS OF THE TIRES WERE REPLACED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THE RIMS WERE NOT COMPLETELY MADE OF ALUMINUM…"~7,481 mi, complaint #1225510
  48. #48

    wiper and washer

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE WIPER DELAY DOES NOT FUNCTION CORRECTLY. WHEN THE CONTINUOUS NORMAL OR FAST CYCLES ARE SELECTED, THE WIPER WORKS CORRECTLY. HOWEVER, WHEN ONE OF THE THREE DELAY WIPER CYCLES IS SELECTED, THE WIPER MALFUNCTIONS. WHEN ONE OF THE THREE DELAY WIPER CYCLES IS…"~35,000 mi, complaint #1643036

NHTSA investigations

Search NHTSA's own recall and complaint database for DODGE DURANGO directly.