2013 DODGE DURANGO

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine stall or no start

    10 stranded, 88 unsafe

    98
    incidents
    Typical range: 46,000–104,000 mi

    Median 80,000 mi, based on 144 reports (25% had no usable mileage)

    • "ONE MONTH AFTER PURCHASING VEHICLE, COUNTLESS PROBLEMS WITH BRAND NEW VEHICLE, BUT THE BIGGEST PROBLEM IS THE STUTTERING, OR "FISHBITE", PROBLEM WITH THE MDS SENSOR THAT OPERATES THE ACTIVE FUEL MANAGEMENT SYSTEM. THIS SUPPOSED CHARACTERISTIC, AS CHRYSLER CAL…"~2,481 mi, complaint #1104081
    • "AFTER I PURCHASED THIS VEHICLE I WAS COMING FROM THE BANK AND AS I PRESS THE GAS PEDAL TO GO FORWARD THE VEHICLE WOULDN'T DRIVE FORWARD. I CALLED THE DEALER SHIP AND I WAS TOLD THAT NOTHING WAS DETECTED SO I CONTINUE TO DRIVE THIS VEHICLE AND AGAIN I EXPERIENC…"~60,000 mi, complaint #1375200
    • "THIS CAR WILL COMPLETELY LOSE POWER RANDOMLY. IT WILL WILL SHUT OFF AND TURN BCK ON ALL BY ITSELF OR IF IT SHUTS OFF I CAN BARELY TOUCH THE KEY FOB AND IT WILL TURN BCK ON WITHOUT EVEN TURNING THE KEY!! SOMETIMES I HAVE TO PUT IT IN NEUTRAL AND TURN IT OFF AN…"~80,000 mi, complaint #1599219
    • "I WAS DRIVING IN SOME PRETTY HARD RAIN GOING ABOUT 60MPH. I SLOWED THE CAR DOWN TO ABOUT 40 AND WHEN ATTEMPTING TO ACCELERATE AGAIN THE CAR WOULD NOT ACCELERATE. THE VEHICLE THEN SEEMED TO STALL AND LOSE BOTH BREAKS AND STEERING. I WAS ON A HILL SO IT WAS V…"~105,000 mi, complaint #1558154
    • "CAR RANDOMLY SHUT OFF IN THE MIDDLE OF THE ROAD WHILE DRIVING, NO WARNINGS. SHUT OFF COULD NOT STEER AS STEERING WHILE LOCKED UP & COULD NOT BRAKE AS BRAKE PAD WAS HARD AND LOCKED UP AS WELL. GOT IT TO THE SIDE OF ROAD, IT STARTED RIGHT BACK UP BUT SHUT OFF AG…"~170,000 mi, complaint #1740666
  2. #2

    seat mechanism

    57 unsafe, 2 broken, 2 annoyance

    61
    incidents
    Typical range: 61,500–109,500 mi

    Median 89,500 mi, based on 49 reports (30% had no usable mileage)

    • "THE ACTIVE HEADREST/HEAD RESTRAINT DEPLOYED WHILE DRIVING, HITTING MY WIFE IN THE BACK OF THE HEAD. SHE WAS TRAVELING APPROXIMATELY 30-35MPH. THIS CAUGHT HER OFF GUARD BUT FORTUNATELY DID NOT AFFECT HER DRIVING AND SHE MAINTAINED CONTROL OF THE VEHICLE. THE VE…"~49,000 mi, complaint #1378456
    • "AFTER ARRIVING HOME AND PLACING THE CAR IN PARK I WAS STRUCK IN THE BACK OF THE HEAD. THE ACTIVE HEADREST RESTRAINT FAILED CAUSING IT TO RELEASE. THE PLASTIC HOLDING TABS APPEAR TO BE BROKEN OFF."~64,000 mi, complaint #1573202
    • "PASSENGER HEADREST DEPLOYED ON ITS OWN HITTING PASSENGER IN HEAD. HEADREST NOW WILL NOT CLOSE AND APPEARS TO HAVE BROKEN PLASTIC PIECES INSIDE, CAUSING IT TO REMAIN AT AN ODD ANGLE. VEHICLE WAS PARKED AT TIME OF DEPLOYMENT. *TR"~91,730 mi, complaint #1673958
    • "THE VEHICLE WAS STATIONARY, PARKED IN A GARAGE OVERNIGHT WHEN THE HEAD RESTRAINT PARTIALLY DEPLOYED. UPON TOUCHING THE HEADREST TO INVESTIGATE THE HEAD RESTRAINT FULLY DEPLOYED."~112,000 mi, complaint #1617515
    • "THE ACTIVE HEADREST RESTAINT DEPLOYED FOR NO REASON WHILE CAR WAS BEING DRIVEN. LOOKS LIKE THE PLASTIC HOLDING THE PIN FAILED."~162,000 mi, complaint #1692690
  3. #3

    battery and charging

    14 stranded, 39 unsafe

    53
    incidents
    Typical range: 61,000–109,000 mi

    Median 91,500 mi, based on 58 reports (26% had no usable mileage)

    • "ALTERNATOR DIODES IN MY VEHICLE MAY EXPERIENCE A RAPID FAILURE VARIABILITY IN THE FAILURE MODE RANGES FROM NO OUTPUT, REDUCED OUTPUT, AND /OR FULLY SHORTED TO GROUND CONDITION DEPENDING ON THE ALTERNATOR FAILURE MODE AND TIMING, ELECTRICAL SYSTEM VOLTAGE MAY D…"~22,100 mi, complaint #1165365
    • "ON 12/24/2017 I STARTED MY DURANGO TO LET IT WARM UP BEFORE LEAVING MY HOUSE, REMOTE START WAS USED. IT WAS MAKING A FUNNY NOISE SO I TURNED IT OFF AND THEN TURNED IT BACK ON. AT THIS TIME I SAW SMOKE WAS COMING FROM THE ENGINE. UPON INSPECTION I NOTICED SM…"~61,000 mi, complaint #1436311
    • "TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL REGARDING THE ALTERNATOR. THE CONTACT WAS INFORMED THAT THE ECM BOARD WAS FAULTY DUE TO THE DAMAGE ON THE VOLTAGE REGULATOR. THE FOLLOWING DAY, WH…"~88,000 mi, complaint #1618071
    • "WHILE DRIVING ON THE FREEWAY WITH MY SON, THE ELECTRICAL SYSTEM SHUT DOWN CAUSING THE VEHICLE TO LOSE ALL POWER. WITHOUT TOUCHING THE KEYS OR ANYTHING, THE VEHICLE SEEMED TO "REBOOT" AND STARTED OPERATING NORMAL AGAIN AS I PULLED OVER. THIS SEEMS TO BE THE EXA…"~108,000 mi, complaint #1494003
    • "The contact owns a 2013 Dodge Durango. The contact stated that while operating the vehicle, the battery warning light illuminated. The contact stated that after restarting the vehicle, the seat belt and ABS warning lights illuminated with a burning odor inside…"~185,000 mi, complaint #1919586
  4. #4

    fuel pump

    10 stranded, 20 unsafe, 2 annoyance

    32
    incidents
    Typical range: 32,000–114,500 mi

    Median 85,000 mi, based on 28 reports (33% had no usable mileage)

    • "I HAD THE RECALL DONE IN 2015 FOR THE FUEL PUMP RELAY. I WAS DRIVING MY VEHICLE WHEN IT DIED AND NOW I AM BEING TOLD THE FUEL PUMP RELAY IS OUT AND NEEDS TO BE REPLACED. I SPOKE WITH THE 800 NUMBER FOR DODGE WHO REFUSED TO COVER THE REPLACEMENT BECAUSE I HAD I…"~13,600 mi, complaint #1573655
    • "TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE KEY WOULD TURN OVER IN THE IGNITION, BUT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (GALEANA AUTOMOTIVE GROUP, [REDACTED ADDRESS], WARREN, MI 48093) WHERE IT WAS D…"~42,000 mi, complaint #1444418
    • "FUEL PUMP CHECK VALVE IS BAD. VEHICLE WILL NOT START, IT WILL NOT AUTO START NOR START WITH BRAKE+START BUTTON. IN ORDER TO START VEHICLE IT MUST FIRST BE PUT IN ON MODE TO INITIATE PRESSURE BUILD PRESSURE IN ORDER TO THEN START THE VEHICLE. THERE ARE ONLY 90,…"~89,800 mi, complaint #1731070
    • "UPON TRYING TO START MY VEHICLE IT STARTS TRIES TO START BUT SEEMS IT IS NOT GETTING FUEL TO ACTUALLY TURN THE MOTOR. THIS HAPPENS SEVERAL TIMES AND THEN IT WILL START. ONCE ALREADY I WAS DRIVING DOWN THE ROAD WHEN THE VEHICLE STARTED SPUTTERING LIKE IT WA…"~116,122 mi, complaint #1552850
    • "MY CAR OFTEN LOSES POWER, THIS IS DUE TO A FUSE/RELAY TO THE FUEL PUMP. THIS WAS A RECALL ITEM, THAT CONTINUES TO FAIL, WHILE I AM ON THE HIGHWAY, CITY STREETS, AND OTHER TRICKY LOCATIONS, SOMETIMES EVEN IN A PARKING LOT. THIS HAS BEEN A RECALL INCOMPLETE, R…"~150,000 mi, complaint #1663480
  5. #5

    airbag system

    29 unsafe

    29
    incidents

    Commonly reported, insufficient mileage data - n=16, median 98,000 mi, no reliable range below 25 reports.

    • "VEHICLE WAS INVOLVED IN A SIDE IMPACT THAT RAISED VEHICLE TO APPROXIMATELY 30 DEGREES. BODY SHOP SAID AIRBAGS SHOULD HAVE DEPLOYED. EXPLAINED TO THE DEALER ON SEVERAL OCCASIONS AND THERE WAS NO CHECK DONE TO CONFIRM THAT AIRBAGS WERE IN WORKING ORDER. DEALER S…"~12,000 mi, complaint #1227454
    • "WOULD LIKE TO FILE A COMPLAINT DUE TO MY 2013 DODGE DURANGO WAS IN A TRAFFIC ACCIDENT WHILE IN MOTION ON A STATE ROUTE AND SUSTAINED HEAVY FRONT IN DAMAGE AND NONE OF THE AIR BAGS DEPLOYED."~55,000 mi, complaint #1362345
    • "MY WIFE WAS INVOLVED IN A VERY SERIOUS ROLLOVER ACCIDENT THIS PAST WEEK (11/18) IN OUR 2013 DODGE DURANGO SUV. SHE WAS HIT IN THE REAR QUADRANT AND FLIPPED SEVERAL TIMES COMING TO A REST ON THE ROOF. WE HAVE 3 CHILDREN (WHO WERE LUCKILY NOT IN THE CAR AT THE…"~105,000 mi, complaint #1708162
    • "TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE THE VEHICLE WAS IN THE DRIVE POSITION AND WAITING FOR THE GARAGE DOOR TO OPEN, THE FRONT PASSENGER SIDE HEAD REST AIR BAG DEPLOYED WITHOUT WARNING OR AN IMPACT. AFTERWARDS, THE AIR BAG INDICATOR REMAINED ILLUMIN…"~117,000 mi, complaint #1563711
    • "The contact owns a 2013 Dodge Durango. The contact stated while driving 55–60 MPH, there was an abnormal exploding sound detected. The contact pulled over and noticed that the driver's side headrest air bag had exploded without warning or impact. The contact s…"~171,088 mi, complaint #1949689
  6. #6

    other

    6 unsafe, 1 broken, 14 annoyance

    21
    incidents

    Commonly reported, insufficient mileage data - n=11, median 35,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE BUMPER CLIP LOOSENED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE BUMPER CLIP NEEDED TO BE REPLACED. TH…"~2,000 mi, complaint #1218038
    • "RECALL NOTICE RECEIVED IN APRIL. DESPITE NUMEROUS VISITS TO THE DEALERSHIP, THE PARTS ARE NOT AVAILABLE AND NO ESTIMATED TIME FRAME HAS BEEN PROVIDED. AT THIS POINT, IT IS WELL BEYOND A REASONABLE TIME FRAME TO HAVE THIS DEFECT CORRECTED. *TR"~15,000 mi, complaint #1136922
    • "THE PASSENGER SIDE WHEEL WELL MOLDING DETACHED AND FLEW OFF WHILE DRIVING. THE TRUCK WAS RETURNED TO THE DEALER FOR SERVICE AFTER WAITING FOR 2 HOURS I WAS ADVISED THE PART WOULD NEED TO BE ORDERED AND WOULD BE COVERED UNDER WARRANTY. I RETURNED TO THE DEALE…"~27,000 mi, complaint #1228247
    • "RECENTLY I HAD A FLAT TIRE. I PULLED OUT THE JACK SUPPLIED BY DODGE, WHEN ATTEMPTING TO RAISE THE CAR THE JACK WAS RIGID. WHEN I RAISED THE CAR I TOOK THE CAR'S TIRE AND PLACED IT UNDER THE VEHICLE, WHILE I WAS BRINGING THE SPARE TIRE DOWN, THE JACK GAVE WAY A…"~35,000 mi, complaint #1296410
    • "IN REFERENCE TO RECALL T36 ON 2011-2014 DODGE DURANGO FOR ALTERNATOR MALFUNCTION. MY VEHICLE IS AT DEALERSHIP FOR REPAIRS AND THE TOTAL IS 1296.19 AND THE CHRYSLER CORP DOES NOT WANT TO PAID FOR THE REPAIRS BECAUSE MY VIN IS NOT UNDER THAT RECALL BUT MY VEHIC…"~92,000 mi, complaint #1582863
  7. #7

    wiring harness

    1 stranded, 19 unsafe

    20
    incidents
    Typical range: 36,000–136,000 mi

    Median 59,500 mi, based on 40 reports (13% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 25 MPH AT NIGHT, THE CONTACT ACTIVATED THE PASSENGER SIDE TURN SIGNAL AND THE INTERIOR AND EXTERIOR LIGHTING SHUT OFF. THE CONTACT PULLED THE VEHICLE OVER, TURNED OFF THE TURN SIGNAL AND VE…"~5,000 mi, complaint #1214736
    • "TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH, THE LEFT TURN SIGNAL WARNING LIGHT AND THE PARKING ASSIST ERROR WARNING LIGHT ILLUMINATED. THE VEHICLE BEGAN TO DECELERATE. THE CONTACT MANAGED TO MERGE OVER TO AN EMERGENCY LANE AN…"~23,000 mi, complaint #1128021
    • "I'VE HAD A FEW RECALLS ON THE TRUCK. SEVERAL LISTED WIRING. THEY'VE ALL BEEN 'CORRECTED' OR CHECKED BY A DEALER. MY TRUCK CAUGHT FIRE AND BURNED ALL THE ELECTRICAL UNDER THE HOOD TODAY. LESS THAN A MONTH SINCE THE 'ELECTRICAL' RECALL WAS SUPPOSEDLY REPAIRED. I…"~64,500 mi, complaint #1481118
    • "I HAVE 2013 DODGE DURANGO SXT AND I BOUT IT FROM MIKE ALBERTS DEALERSHIP IN CINCINNATI, OHIO. A LITTLE OVER A YEAR I BOUGHT IT, IT STARTED HAVING ISSUES WITH THE TRUCK CUTTING OFF WHEN I HIT BUMPS. THE HEADLIGHTS KEEP GOING OUT, I HAVE TO REPLACE THE THE BULBS…"~141,000 mi, complaint #1566609
    • "I HAD COME TO A COMPLETE STOP AT THE TRAFFIC LIGHT ON HHWY [REDACTED ADDRESS] IN UNION CITY, GA. ON OCT. 4, 2019 VEHICLE ELECTRICAL SYSTEM SHUTDOWN IN FRONT OF A BUSY INTERSECTION. THIS IS THE SECOND OCCURRENCE LAST REPORT FILED IN JULY 2019 IN MOBILE, AL. I…"~1,500,000 mi, complaint #1609825
  8. #8

    engine internal

    17 unsafe, 1 annoyance

    18
    incidents

    Commonly reported, insufficient mileage data - n=22, median 90,500 mi, no reliable range below 25 reports.

    • "STARTING AT 9,800 MILES (8.27.2013), THE CHECK ENGINE LIGHT WOULD COME ON AND LATER GO OFF. A CHRYSLER DEALER COULD NOT DETERMINE THE CAUSE. THE OIL AND FILTER HAVE BEEN CHANGED AT JIFFY LUBE AND AT CHRYSLER DEALERSHIPS. THE PROBLEM HAS CONTINUED TO OCC…"~9,800 mi, complaint #1381474
    • "3.6L PENTASTAR ENGINE IS TICKING, FROM PERSONAL RESEARCH OF THE NOISE I'VE FOUND MANY PEOPLE WHO HAVE THIS ENGINE HAVE EXPERIENCED IT. PEOPLE WHO HAVE HAD IT FIXED SAY ITS ROCKER ARM BEARING FAILING. IT OCCURS WHILE THE VEHICLE IS RUNNING, BE IT AT IDLE OR TH…"~75,000 mi, complaint #1651179
    • "CAMSHAFT AND LIFTERS ON CHRYSLER 5.7L HEMI ENGINES NEED REPLACEMENT. I HAVE A 2013 DODGE DURANGO WITH THE 5.7L HEMI ENGINE. I HAVE THE OIL CHANGED REGULARLY AT 4000 MILES. WITH 91,000 MILES ON THE ENGINE, THE ENGINE REPORTED A MISS FIRE ON CYLINDER 5. HAD TH…"~91,000 mi, complaint #1567743
    • "LIFTER AND CAMSHAFT FAILED ON 3.6 V6 ENGINES. HAS BECOME A VERY COMMON OCCURRENCE ON 2011-2015 DODGES THIS IS A VERY EXPENSIVE FIX AND ALSO POSES A SAFETY CONCERN IF ENGINE FAILS WHILE DRIVING."~100,000 mi, complaint #1725256
    • "WE OWN A 2013 DODGE DURANGO WITH 175,000 MILE ON IT AND HAS BEEN A GREAT VEHICLE UP UNTIL IT STARTED LOSING POWER WHILE DRIVING. AFTER HAVING SEVERAL MECHANICS TROUBLE SHOOT THE ISSUE WE FOUND OUT THE THE ENGINE WAS ACTUALLY MISFIRING AND BECAUSE OF A BAD LIF…"~170,000 mi, complaint #1531178
  9. #9

    transmission automatic

    1 stranded, 16 unsafe

    17
    incidents

    Commonly reported, insufficient mileage data - n=15, median 86,000 mi, no reliable range below 25 reports.

    • "TRANSMISSION HESITATES OR "STUTTERS" WHEN GOING FROM PARK TO DRIVE AND FREEZES GOING FROM 2ND TO 3RD GEAR. WAS TOLD THERE WAS A "FLASH UPDATE" AVAILABLE AND COMPLETED. HAVE TAKEN DURANGO BACK TO SAME DEALERSHIP FOR THE SAME ISSUE 11/23/13, 06/10/14, AND HAD A…"~4,817 mi, complaint #1094580
    • "TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE MOVED INDEPENDENTLY WHILE THE GEAR SHIFTER WAS STUCK IN THE PARK POSITION. AS A RESULT, THE DRIVER CRASHED INTO A WALL IN THE GARAGE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WA…"~31,100 mi, complaint #1272167
    • "TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING, THE TRANSMISSION CAUSED THE VEHICLE TO JERK VIOLENTLY WHEN THE RPMS REACHED A CERTAIN NUMBER. THE FAILURE OCCURRED OFTEN AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDE…"~85,000 mi, complaint #1537421
    • "THE VEHICLE WILL START BUT WONT GO INTO GEAR. I HAVE TO TURN IT OFF AND ON FOR IT TO FINALLY GO INTO GEAR. WORKED FINE THE NEXT DAY. THIS HAS HAPPENED TWICE WITHIN A FEW WEEKS. OTHER THAN THAT SEEMS TO RUN FINE."~108,000 mi, complaint #1461949
    • "The contact owns a 2013 Dodge Durango. The contact stated that the vehicle was taken to the dealer for a Customer Satisfaction Campaign: V51 (Power Train) repair; however, the contact stated that after the vehicle was retrieved; while driving at an unknown spe…"~160,000 mi, complaint #1848594
  10. #10

    control module

    3 stranded, 13 unsafe

    16
    incidents
    Typical range: 43,500–100,000 mi

    Median 65,000 mi, based on 25 reports (14% had no usable mileage)

    • "VEHICLE WON'T START, TOW TRUCK DRIVER GETS IT STARTED AFTER I TRIED FOR AN HOUR. LARSON DODGE SAID EVERYTHING WAS FINE, ONE WEEK LATER IT'S DOING THE SAME THING. ACTS LIKE ITS ON, WON'T TURN OFF, BUT ENGINE WON'T START, LIGHTS, DASH, EVERYTHING ON, WON'T TUR…"~25,000 mi, complaint #1149736
    • "WHEN I USE THE KEY LESS REMOTE TO START THE CAR FROM OUTSIDE MY CAR IT IDEALS FOR ABOUT 30 SECONDS OR LESS THEN TURNS OFF. I TRY IT AGAIN THE HORN BEEPS ONCE THEN DOESN'T START. THE RADIO SETTINGS RESET ON IT'S OWN WHICH HAS HAPPENED SEVERAL TIMES. THE CONSO…"~60,000 mi, complaint #1413241
    • "VEHICLE KEPT SHUTTING OFF, TOOK IT TO DEALER THEY SAID IT WAS THE TIPM AND IT WOULD BE A $1401 CHARGE TO TAKE CARE OF IT. I GOOGLED 2013 DODGE DURANGO AND THERE'S BEEN RECALLS WITH IT AND LAWSUITS BUT THEY WILL NOT ACKNOWLEDGE IT. SO I HAVE TO PAY $1400 FOR A…"~65,000 mi, complaint #1479974
    • "VEHICLE IS HAVING ISSUES STARTING WHILE PARKED. I HAVE SEEN THAT 2012 - 2013 DODGE DURANGO'S DO HAVE A ACTIVE RECALL FROM CHRYLSER ON CERTAIN MODELS FOR THE TIPM. THE ISSUES STEMS FROM THE CARS INABILITY TO START DUE TO THE TIPM NOT PROVIDING FUEL WHEN ATTEM…"~100,000 mi, complaint #1575969
    • "ESTABA MANEJANDO SOBRE LA CARRETERA Y DE REPENTE SE PRENDIO EL VENTILADOR CON UN RUIDO MUY FUERTE LAS LUCES DEL TABLERO SE EMPESARON A PRENDER Y APAGAR EL VELOCIMETRO SUBIA Y BAJABA LA AUJA PRENDIERON TODAS LAS LUCES Y SE APAGO DE REPENTE EL CARRO LO HACE MUCH…"~130,000 mi, complaint #1619131
  11. #11

    brake booster

    11 unsafe, 1 annoyance

    12
    incidents

    Commonly reported, insufficient mileage data - n=10, median 22,000 mi, no reliable range below 25 reports.

    • "I RECEIVED VIA REGULAR MAIL NOTICE OF SAFETY RECALL P14/NHTSA 14V-154 FOR THE BRAKE BOOSTER PERFORATIONS DUE TO CORROSION. I HAD CONTACTED AND LEFT SEVERAL MESSAGES WITH NO CALL BACK TO MIAMI LAKES AUTOMALL, [REDACTED ADDRESS], MIAMI LAKES, FL 33018 AND PHONE…"~8,000 mi, complaint #1091002
    • "PURCHASED VEHICLE IN NOV 2013. RECEIVED RECALL FOR BRAKE BOOSTER IN MAY 2014 (P14/NHTSA 14V-154). CALLED AND SCHEDULED AN APPOINTMENT. DEALERSHIP SAID THAT THEY WOULD CALL WHEN THE PART WAS RECEIVED. NO CALL TO DATE. RECEIVED SECOND RECALL NOTICE VIA MAIL…"~13,000 mi, complaint #1142132
    • "P14 RECALL ON BRAKE BOOSTER. RECEIVED 2ND NOTICE TODAY AND HAVE BEEN TO THE DEALERSHIP 3 TIMES ALL 3 TIMES I WAS TOLD THAT THEY WILL NOT LOOK AT THE RECALLED PART AS THEY DON'T HAVE THE PARTS IN STOCK TO REPLACE. I CALLED CHRYSLER RECALL GROUP AND THEY CAN'T…"~28,349 mi, complaint #1141238
    • "BRAKE SYSTEM STOPPING POWER IS GREATLY REDUCED. THIS VEHICLE HAS ALREADY HAD THE BRAKE BOOSTER RECALL COMPLETED SEVERAL MONTHS AGO. THE PROBLEM HAS JUST OCCURRED YESTERDAY. VEHICLE WAS IN MOTION ON THE FREEWAY, THE LACK OF BRAKING POWER CAUSED ME TO SWERVE…"~80,000 mi, complaint #1534496
    • "The contact owns a 2013 Dodge Durango. The contact stated while his daughter was driving at 15 PMH and coming to a stop with his son in the front passenger seat, the brake pedal was depressed but hesitated to respond, causing a 50-60 feet in stopping distance…"~166,000 mi, complaint #1816129
  12. #12

    brake hydraulics

    12 unsafe

    12
    incidents

    Commonly reported, insufficient mileage data - n=20, median 30,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE DEALER SUGGESTED THAT THE VEHICLE MAY BE INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVIC…"~6,000 mi, complaint #1074273
    • "BROUGHT VECHILE IN FOR RECALL ON BRAKE BOOSTER RUSTING. UPON REMOVING BRAKE BOOSTER THE MECHANIC FOUND A LEAKING MASTER BRAKE CYLINDER. THE MASTERBRAKE CYLINDER WON'T BE AVAILABLE UNTIL 8-11-14 & ANOTHER PART OF THE BRAKE BOOSTER WHICH THE DEALER HAS NO IDEA W…"~9,000 mi, complaint #1091430
    • "TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP, THE BRAKES MALFUNCTIONED AND CAUSED THE VEHICLE TO CRASH INTO A CURB. ON ANOTHER OCCASION WHILE ATTEMPTING TO STOP, THE BRAKES MALFUNCTIONED AS THE VEHICLE CRASHED INT…"~10,000 mi, complaint #1070611
    • "THIS HAPPENED WHILE DRIVING TO WORK AT ABOUT 0745 GOING NORTH ON I35 FROM TEMPLE TX TO WACO. A 18 WHEELER CUT ME OFF WHILE I WAS IN THE RIGHT LANE. HE PASSED ME THEN VERY QUICKLY CHANGED LANES. I STOMPED ON THE BRAKES AND NOTHING HAPPENED THEN I LIFTED MY FE…"~53,500 mi, complaint #1167390
    • "WHEN VECHICLE IS IN CRUISE CONTROL THE BRAKE PEDDLE IS VERY STIFF AND EXTREMELY HARD TO PUSH DOWN"~84,000 mi, complaint #1598653
  13. #13

    engine cooling

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "HAD HORRIBLE SMELL COMING FROM COOLING SYSTEM. TOOK IN NUMEROUS TIMES TO DEALERSHIP TO TRY AND FIX. FINALLY STUMPED THE DEALERSHIP ASKED STAR AT CHRYSLER HEADQUARTERS. THEY IMMEDIATELY KNEW THE ISSUE AND GAVE MECHANICS STEPS TO FIX. TURNS OUT THE NEW "GREEN…"~1,500 mi, complaint #1001992
    • "ON APRIL 2013 WE PURCHASED A BRAND NEW 2013 DODGE DURANGO RS. TWO MONTHS LATER, IN JUNE, WE TOOK A TRIP, THE CAR OVERHEATED ON THE HIGHWAY. WITHIN A FEW MINUTES THE CAR SHUT DOWN- WE GOT IT TOWED TO THE CLOSEST SERVICE STATION. DODGE DETERMINED THE CAUSE OF OV…"~3,000 mi, complaint #1059422
    • "RADIATOR AND AC CONDENSER BOTH BAD BOTH LEAKING BOTH NEEDED REPLACED"~10,000 mi, complaint #1580572
    • "The contact owns a 2013 Dodge Durango. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, prompting the contact to pull over to the shoulder of the roadway and turn off the vehicle. N…"~93,000 mi, complaint #2007798
  14. #14

    starter

    2 stranded, 6 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=10, median 44,000 mi, no reliable range below 25 reports.

    • "THE VEHICLE WOULD NOT START. I AM NOW CONCERNED THAT THE VEHICLE ELECTRICAL SYSTEM IS GOING TO FAIL IN ROUTE. IF THIS HAPPENS THEN THERE IS GOING TO BE AN ACCIDENT AS THE BRAKE SYSTEM AND POWER STEERING WILL FAIL CAUSING THE VEHICLE TO CRASH. ARE THEY WAITING…"~38,000 mi, complaint #1157974
    • ""TAKATA RECALL"SOMETIMES AFTER THE CAR HAS BEEN DRIVEN LONG OR SHORT DRIVES AND TURNED OFF FOR A SHORT PERIOD OF TIME, WHEN I GO TO START THE ENGINE THE STARTER WILL GRIND/ENGINE TURNS OVER BUT WILL NOT START THIS ISSUE WAS SUPPOSE TO BE TAKEN CARE OF IN THE S…"~38,000 mi, complaint #1249515
    • "VEHICLE STATIONARY, INTERMITTENTLY NOT STARTING WHEN PUSH BUTTON HAS BEEN PRESSED, WE CAN HEAR STARTER ATTEMPTING TO ENGAGE BUT WILL NOT START. SOMETIMES THE STARTER CONTINUOUSLY RUNS FOR ABOUT 10 SECONDS ATTEMPTING TO START THE CAR AND THE ONLY WAY TO STOP TH…"~50,118 mi, complaint #1440395
    • "MY CAR BROKE DOWN I TOOK IT TO A DODGE DEALERSHIP TEL ME A START WENT BAD A FUEL PUMP AND CONDENSER THEN I DRIVE BACK FROM QUEENS NY BACK TO ALBANY MY CAR STALLS ON ME LIKE IT DID IN QUEENS NOW DODGE IS TELLING IT'S A ELECTRIC PROBLEM NOW PLUS FUEL PUMP"~74,746 mi, complaint #1655754
    • "The contact owns a 2013 Dodge Durango. The contact stated that she was unable to start the vehicle. The contact stated no warning light was illuminated. The contact stated she was able to start the vehicle after the third attempt. The contact stated she had ex…"~173,000 mi, complaint #1764484
  15. #15

    seatbelt and pretensioner

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "ON AUGUST 1, 2020, THE FRONT PASSENGER SEAT ACTIVE HEAD RESTRAINT SPONTANEOUSLY DEPLOYED AND HIT THE PASSENGER (14 Y/O FEMALE) IN THE BACK OF THE HEAD. THE VEHICLE WAS IN DRIVE BUT WAS STATIONARY AT THE TIME (IN A DRIVE-THROUGH LINE)."~83,000 mi, complaint #1681425
    • "VEHICLE WAS BACKED INTO A PARKING SPOT AT A RESTAURANT WITH NO POSSIBILITY OF A REAR END COLLISION WHEN THE ACTIVE HEAD RESTRAINT ON THE DRIVERS SIDE DEPLOYED. FORTUNATELY WE WERE PARKED, OTHERWISE IT COULD HAVE VERY EASILY CAUSED AN ACCIDENT. I HAVE NOTICED A…"~108,000 mi, complaint #1450413
  16. #16

    fuel tank and lines

    1 stranded, 3 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH, THE FUEL CAP WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED ON A DAILY BASIS. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED A NEW FUEL CAP. THE VEHICLE HAD NOT BEEN…"~37,500 mi, complaint #1137097
    • "WENT TO PUT FUEL INTO THE TANK AND NOTHING MADE IT IN. OVER 10 GALLONS OF GAS SPILLED ON THE GROUND UNDER THE SUV AND THEN SPREAD ACROSS THE GAS STATION TARMAC BEFORE I REALIZED IT AND SHUT THE PUMP OFF. SCARY SITUATION AS IT COULD HAVE IGNITED CAUSING AN EXPL…"~53,687 mi, complaint #1317217
  17. #17

    transfer case awd

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "WHILE THE CAR IS IN MOTION ON A CITY STREET IT WILL ENGAGE INTO LOW MODE ALL BY ITSELF, CAUSING THE CAR TO JERK AND DRIVE VERY SLOWLY. THE TRACTION LIGHT ALSO COMES ON. I AM UNABLE DISENGAGE THE LOW MODE. I HAVE TRIED PUTTING THE VEHICLE IN NEUTRAL TO DISENGAG…"~34,500 mi, complaint #1477078
    • "IN THE AWD VERSION OF THE DURANGO THE SUV WILL SHIFT INTO AWD LOW WHILE THE CAR IS IN MOTION WITHOUT THE CONTROL KNOB BEING TURNED. THE CAR WILL FLASH THE LOW LIGHT AND THEN SHIFT INTO AWD LOW. THE CAR WILL NOT COME OUT OF AWD LOW AT ALL. THIS ISSUE RANDOMLY O…"~39,100 mi, complaint #1471017
    • "AROUND JANUARY OF 2018 MY 2013 DURANGO R/T 4WD LOW LIGHT STARTING BLINKING WHILE DRIVING ON THE HIGHWAY, PULLED OVER TO TRY AND GET IT TO TURN OFF BY PLACING IN NEUTRAL AND TURING OFF. THIS FIXED IT AND BEGAN TO DRIVE AGAIN ON THE HIGHWAY AND THE LIGHT TURNED…"~60,000 mi, complaint #1524766
  18. #18

    acceleration loss or hesitation

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "UPON PULLING OUT OF MY NEIGHBORHOOD FROM A FULL STOP, THE SUV WAS SLOW TO ACCELERATE. IT SEEMED "SLUGGISH", AS IF IT WAS NOT SWITCHING TO THE PROPER GEAR AND HAD TROUBLE SPEEDING UP. CAUSED AN ONCOMING CAR TO HAVE TO HIT THE BRAKES TO KEEP FROM HITTING ME, W…"~2,800 mi, complaint #1080412
    • "WHEN ACCERATING FROM A STOP OR EVEN SLOWING DOWN TO MAKE A TURN AND ATTEMPTING TO GET UP TO SPEED, THE VEHICLE DOGS LIKE IT WANTS TO DIE. EVEN WHEN GETTING FROM THE ONE RAMP TO THE HIGHWAY THERE IS A HESITATION. THE RPM'S GO DOWN RAPIDLY, THEN I HAVE TO PRES…"~12,277 mi, complaint #1261434
    • "WHILE DRIVING MY CAR SURGES AT TIMES. I CAN LOSE POWER AT ANY GIVEN SPEED AND THEN SUDDENLY MY CAR WILL JERK FAST. SOMETIMES WHEN DRIVING SLOW TO GO AROUND A ROUNDABOUT IT WILL JUST LOSE POWER AND BARELY GO. WHILE AT A STOP BUT IN DRIVE, THE MOTOR WILL VIBRATE…"~54,000 mi, complaint #1371783
    • "MY DURANGO STARTED TO SPURTER AROUND 30 MPH AND AGAIN AT AROUND 50 MPH. IT ALSO SEEM TO NOT HAVE TO POWER TO GET THE DURANGO TO GET UP AND GO IT SEEM TO LAG AND NOT HAVE THE POWER. I AM NOT UNDERSTANDING WHY THERE IS NO REPLACEMENT FOR THE RECALL PARTS FOR THI…"~122,000 mi, complaint #1709128
  19. #19

    infotainment head unit

    4 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "ON THE 2013 DODGE DURANGO THAT I CURRENTLY OWN WHICH I PURCHASED BRAND NEW IN JUNE 2013, THE NAVIGATION AND CAMERA SYSTEM GOES COMPLETELY BLANK WHILE DRIVING OR BACKING UP. THE VEHICLE STARTED ACCELERATING WHILE IN DRIVE GEAR, AS WELL AS THE TRANSMISSION FAILS…"~20,100 mi, complaint #1033422
    • "NAVIGATIONAL SUDDENLY STOPPED WORKING. RADIO WORKS. I WAS TOLD BY DEALERSHIP I NEED TO BUY A WHOLE NEW RADIO SYSTEM. THEN THE GENTLEMAN SAID," THAT IS SO FUNNY BECAUSE TWO OTHER CUSTOMERS ONE WITH A JEEP AND ONE WITH A DODGE CHALLENGER COMPLAINED ABOUT THE SAM…"~45,000 mi, complaint #1305717
    • "WHILE DRIVING THE RADIO FREEZES WHILE USING THE NAVIGATION AND GOS SYSTEM. SYSTEM WILL NOT RESTART UNLESS THE VEHICLE IS TURNED OFF AND RESET."~83,000 mi, complaint #1587098
  20. #20

    key fob and immobilizer

    4 unsafe

    4
    incidents

    Commonly reported, insufficient mileage data - n=17, median 87,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHEN ATTEMPTING TO ENGAGE THE PUSH TO START BUTTON, THE VEHICLE FAILED TO START AND REQUIRED MULTIPLE TIMES ATTEMPTS. THE CONTACT ALSO NOTICED WHEN THE VEHICLE WAS SHUT OFF, THE INTERIOR LIGHTS AND THE RADIO WOULD SHU…"~25,000 mi, complaint #1202324
    • "THE IGNITION KEY REPEATEDLY LOSES CONTACT WHILE THE ENGINE IS RUNNING. WHEN STARTING THE ENGINE IT WILL DIE REPEATEDLY IF YOU DO NOT LIFT UP ON THE KEY WHILE IT IS IN THE IGNITION. ALSO, THE CAR WILL SHUT OFF AS YOU DRIVE DOWN THE ROAD WITHOUT ANY WARNING.…"~75,000 mi, complaint #1405934
    • "FOR WEEKS MY 2013 DURANGO SXT WON'T LOCK WHEN PRESSING THE KEY FOB AND SOMETIMES WHEN I UNLOCK THE CAR, THE HORN GOES OFF SEVERAL TIMES, AS IF I'M LOCKING THE CAR. I'VE REPLACED THE BATTERY IN THE FOB, SO NOT SURE WHY IT'S NOT WORKING PROPERLY. MY LIFTGATE LOC…"~115,000 mi, complaint #1618041
  21. #21

    lighting exterior

    2 unsafe, 2 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I HAVE A 2013 DODGE DURANGO, TOOK IT TO THE DEALERSHIP AND THEY TOLD ME I HAVE AN ELECTRIC PROBLEM.. FOR THIS TRUCK TO ONLY BE 6 YEARS OLD AND FULLY LOADED IM NOT UNDERSTANDING WHY ITS A PROBLEM SO BIG... THE LIGHTS WENT OUT WITHOUT ANY WARNINGS."~13,000 mi, complaint #1566483
    • "THE DASH INDICATOR FOR THE RIGHT TURN SIGNAL BEGAN FLASHING RAPIDLY. UPON INSPECTION I FOUND THAT THE RIGHT REAR TURN SIGNAL WAS NOT FUNCTIONING. SINCE MY DEALER IS OVER 50 MILES AWAY I WAS ABLE TO EASILY REMOVE THE TAIL LIGHT AND REPLACE THE BULB. SINCE THAT…"~19,000 mi, complaint #1064283
    • "The contact owns a 2013 Dodge Durango. The contact stated while driving at 15-20 MPH and making a left turn, the turn signal was engaged but the driver's side blinker failed to illuminate, causing the driver who was driving behind the contact to honk at her. A…"~111,000 mi, complaint #1807129
  22. #22

    stability and traction control

    1 stranded, 3 unsafe

    4
    incidents

    Commonly reported, insufficient mileage data - n=11, median 92,000 mi, no reliable range below 25 reports.

    • "WHILE IN MOTION (DRIVE) ON A CITY STREET AND EXPRESSWAY THE VEHICLE HAS SHUT OFF ON ME FOUR DIFFERENT TIMES ON 11/24/2019 ONE WEEK AFTER BECOMING THE NEW OWNER. THE VEHICLE ALSO STALLED WHEN TURNING THE KEY FOB TO START THE VEHICLE NUMEROUS TIMES AFTER SHUTTIN…"~78,480 mi, complaint #1623594
    • "IM HERE IN ALABAMA FROM GA, CAR SYSTEM LIGHTS UP LIKE A CHRISTMAS TREE COMPLETELY SHUTDOWN IN THE MIDDLE OF A BUSY INTERSECTION WHILE DRIVING TRYING TO MAKE A LEFT TURN ON GOVERNMENT BLVD IN MOBILE, AL."~92,000 mi, complaint #1582093
    • "VEHICLE TURNS OFF WHEN DRIVING. VEHICLES LOSSES COMPLETE ELECTRICITY/POWER WHILE DRIVING."~118,000 mi, complaint #1512355
    • "TL* THE CONTACT OWNED A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH IN THE RAIN, THE VEHICLE SEEMED TO SUDDENLY LOSE POWER AND THE REAR OF THE VEHICLE BEGAN TO SKID ON THE ROAD. THE CONTACT ATTEMPTED TO REGAIN CONTROL OF THE VEHICLE, BUT WAS UNSUCCE…"~150,901 mi, complaint #1620093
  23. #23

    sunroof

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "DRIVING DOWN 101 SOUTHBOUND APPROX 10 MILES NORTH OF CRESCENT CITY, CA AT APPROX 55MPH SUNROOF SUDDENLY SHATTERED WITH A LOUD AUDIBLE POP. SUNROOF WAS CLOSED AT THE TIME, WITH MANUAL ROOF SLIDER IN PLACE AS WELL. VEHICLES BEHIND WERE STRUCK BY GLASS BUT DID NO…"~1,000 mi, complaint #1024252
    • "AS I WAS DRIVING ON I-35 NORTH IN IOWA - RAIN WAS JUST STARTING - NO OTHER VEHICLES NEARBY, NO BIRDS, OVERPASSES, ETC - THE SUNROOF EXPLODED INTO A THOUSAND TINY PIECES. LUCKILY, THE SUNROOF COVER WAS CLOSED AS IT KEPT ALL THE GLASS FROM FALLING INTO THE CAR.…"~4,700 mi, complaint #998856
    • "WE WERE TRAVELING ON THE HIGHWAY WHEN WE HEARD A POP THEN IT SOUNDED LIKE A BAG WAS STUCK TO THE ROOF OF OUR CAR AND WAS FLAPPING IN THE WIND. WE STARTED TO OPEN THE SUNROOF SHADE WHEN WE NOTICED THE SUNROOF GLASS WAS BROKEN. WE WERE NOT HIT BY ANY ROAD DEBRI…"~22,600 mi, complaint #1141180
    • "TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING AT VARIOUS SPEEDS, THE SUN ROOF GLASS SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. "~38,000 mi, complaint #1176169
  24. #24

    glass and windshield

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WALKED OUT TO MY VEHICLE TUESDAY MORNING 11/25/14 AND NOTICED A CRACK IN THE WINDSHIELD. FROM THE EDGE OF THE PASSENGER SIDE TO 14 INCHES INWARD. THERE IS NO IMPACT HIT ALSO NO SPIDERING OUT. WINDSHIELD HAS TO BE REPLACED WITH A OUT OF POCKET COST OF $300.00.…"~17,000 mi, complaint #1134747
    • "TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WATER ENTERED THE VEHICLE ASSOCIATED WITH THE SUN ROOF AND FRONT WINDSHIELD. THE DEALER WAS UNABLE TO PREVENT THE FAILURE AFTER REPLACING A SEAL. THE CONTACT WAS REFERRED TO A GLASS REPAIR SHOP…"~57,000 mi, complaint #1376953
  25. #25

    interior trim

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I WAS DRIVING THROUGH AN ALMOST EMPTY PARKING LOT (MAYBE 8-10 MPH) WHEN MY DRIVERS SIDE HEADREST EXPLODED OPEN. IT THREW MY HEAD FORWARD AND SCARED THE EVER LIVING OUT OF ME."~76,000 mi, complaint #1634158
    • "WHILE DRIVING, MY HEADREST SUDDENLY DEPLOYED AND GAVE MY HEAD A JOLT AND LEFT ME WITH NECK PAIN AND DISCOMFORT IN MY SHOULDER."~89,000 mi, complaint #1608484
  26. #26

    unintended acceleration

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "WHILE PARKING MY TRUCK, I REMOVED MY FOOT FROM THE ACCELERATOR AND THE TRUCK ACCELERATED UNEXPECTEDLY, WENT OVER A CURB, INTO A TREE AND BACK OVER A CURB. THERE WAS OVER $19,000 WORTH OF DAMAGE TO THE TRUCK. A CASE WAS OPENED WITH DODGE/CHRYSLER AND THE RESPO…"~28,700 mi, complaint #1227771
    • "TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE THE VEHICLE WAS IDLING IN PARK, IT ERRONEOUSLY ACCELERATED TO 5 MPH AND CRASHED INTO ANOTHER VEHICLE. THERE WAS NO DRIVER IN THE VEHICLE AT THE TIME OF THE CRASH, BUT THERE WAS A FRONT PASSENGER AND A SECOND ROW…"~33,000 mi, complaint #1112587
    • "DRIVER AND PASSENGER STOPPED AT REST AREA ON INTERSTATE I-75. WHEN RETURNING TO VEHICLE, DRIVER AND PASSENGER CONNECTED SEATBELTS. DRIVER CHECKED SURROUNDINGS FOR CLEARANCE BEFORE PUTTING DURANGO IN REVERSE, WITH FOOT ON BRAKE TO SLOWLY EXIT PARKING SPACE. W…"~35,000 mi, complaint #1379398
  27. #27

    alignment and pull

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "SINCE DAY ONE OF OWNING THE DURANGO I HAVE HAD A BAD VIBRATION IN THE STEERING WHEEL, LARRY H MILLER DODGE IN AVONDALE TOLD ME I HAD BAD TIRES SO I REPLACED THE TIRES (@450 MILES) THEN THEY TOLD ME THAT I HAD BAD WHEELS SO I REPLACED THEM WITH NEW TIRES AND WH…"complaint #1017030
    • "When I am at a complete stop and then I go to take off as I accelerate the vehicle pulls hard to the right it doesn’t do this every time but it pulls hard to the right and if I don’t catch it in time I will end up in the side of another car or in a ditch this…"complaint #1863704
  28. #28

    evap system

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS PREMATURE EXPOSURE NEAR THE UNDERBODY OF THE VEHICLE CLOSE TO THE WIRING. ALSO, THE EMISSIONS HOSE WAS EATEN THROUGH BY RODENTS. THE PARTS WERE REPLACED ONCE, BUT THE FAILURE RECURRED…"~50,000 mi, complaint #1314005
    • "TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE THE CONTACT WAS HAVING AN EMISSIONS TEST PERFORMED ON THE VEHICLE, HE WAS INFORMED THAT THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY CHRYSLER DODGE JEEP RAM ([REDACTED ADDRESS] S…"~227,118 mi, complaint #1622482
  29. #29

    fuel injector

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "IN SEPTEMBER 2019 AFTER MY CHECK ENGINE LIGHT CAME ON AND THE VEHICLE WAS IDLING ERRATICALLY, I TOOK MY 2013 DODGE DURANGO INTO A REPAIR SHOP WHERE I WAS TOLD A FUEL INJECTOR NEEDED TO BE REPLACED. AT THE TIME I ASKED IF THEY ALL NEEDED TO BE REPLACED AND WAS…"~108,500 mi, complaint #1631008
  30. #30

    instrument cluster

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "ALL LIGHT ON CLUSTER COME ON SHOWING TIRE PRESSURE SYSTEM AND BLIND SPOT SYSTEM NEED SERVICE. I TOOK CAR TO DEALER MULTIPLE TIMES AND THEY FIND NO PROBLEMS. WHEN THIS PROBLEM OCCURS, ALL FUNCTIONS IN VEHICLE STOP WORKING."~93,000 mi, complaint #1618968
    • "Odometer Fraud. The contact purchased a 2013 Dodge Durango. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 136,000. It was later discovered that the mileage on t…"~168,000 mi, complaint #2134035
  31. #31

    noise or vibration unspecified

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "RATTLING NOISE FROM DASHBOARD ON DRIVER'S SIDE NOTED EARLIER, BUT BROUGHT TO SERVICE ATTENDANT'S ATTENTION ON THE GIVEN DATE. WAS TOLD THE SOUND/NOISE COULD NOT BE DUPLICATED, BUT IF I COULD BRING IN VIDEO WITH SOUND THEY WOULD BE ABLE TO DETERMINE ISSUE. I…"~24,281 mi, complaint #1094583
    • "I HEAR A VERY LOUD KNOCKING NOISE WHEN I ACCELERATE, I THOUGHT IT WAS COMING FROM THE FRONT WINDOW WHICH I HAD REPLACED AND IT CONTINUES TO MAKE THE LOUD NOISE WHEN YOU REACH LIKE 50 MPH AND SOMETIMES EVEN LESS."~56,000 mi, complaint #1350271
  32. #32

    steering rack mechanical

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owned a 2013 Dodge Durango. The contact stated her husband was attempting to start the ignition but it was a "hard start". The driver started the following day while driving 25 mph when the vehicle and the steering wheel seized. The driver stated h…"~69,000 mi, complaint #1750873
  33. #33

    suspension struts shocks

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "WE PURCHASED OUR VEHICLE ON 5/31/13. LESS THAN THREE MONTHS LATER, THE FIRST SET OF REAR SHOCKS WERE ORDERED FOR REPLACEMENT. WE HAVE NOW OWNED THE VEHICLE JUST OVER 2 YEARS AND WILL BE HAVING THE SHOCKS REPLACED FOR THE FOURTH TIME. NOBODY AT THE DEALERSHI…"~3,741 mi, complaint #1209222
  34. #34

    torque converter

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "OUR DURANGO WAS PURCHASED BRAND NEW IN 2013. BY THE FIRST 10,000 MILES I COULD TELL THAT THE TRANSMISSION WAS SLIPPING. IT WOULD SOUND OUT OF GEAR A LOT OF TIMES, AND WOULD LACK POWER WHEN ACCELERATING AS IF I WEREN'T GIVING IT GAS. I REPORTED THIS TO THE DEAL…"complaint #1506327
    • "THE CHECK ENGINE LIGHT CAME ON, AND IT WAS TAKEN TO THE DEALER A FEW DAYS LATER FOR SERVICE. I WAS TOLD THAT IT WAS CODE P0741: TORQUE CONVERTER CLUTCH CIRCUIT PERFORMANCE AND THAT IT WAS A CHRYSLER STAR CASE: S1321000013, WHICH MEANT THAT THE ONLY SOLUTION WA…"complaint #1706489
  35. #35

    abs module

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL BECAME ABNORMALLY HARD TO DEPRESS AND PREVENTED THE VEHICLE FROM BEING STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOS…"complaint #1057492
  36. #36

    adas collision warning

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "FORWARD COLLISION WARNING (FCW) OFF LIGHT GOING ON CAUSING TRANSMISSION TO DOWN SHIFT GEARS WHILE DRIVING; CAUSING YOU TO HAVE TO COME COMPLETELY TURN OFF THE VEHICLE TO STOP THE ISSUE FROM HAPPENING. IT APPEARS A FAULTY SENSOR IS TRIPPING THE TRANSMISSION/EL…"~129,000 mi, complaint #1576045
  37. #37

    catalytic converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "MY VEHICLE IS RUNNING PROPERLY AFTER WRONG RECALL WAS PUT IN ON AUGUST 1 2019 WHICH WAS THE PCM AND ON AUGUST 2 2019 THEY PUT IN THE ACCURATE RECALL AN ALTERNATOR THAT WENT OUT WHILE DRIVING STARTED SMOKING ON AUG 27 2019 WENT BACK ON AUG 23 WHEN BATTERY LIGHT…"~149,272 mi, complaint #1600470
  38. #38

    corrosion and rust

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "2013 DODGE DURANGO WAS SHOWING RUST BUBBLES ON PASSENGER DOOR. VEHICLE WAS IN THE BODY SHOP FOR ACCIDENT REPAIR AND WE ASKED FOR RUST SPOTS TO BE REVIEWED. AUTOBODY MANAGER CONFIRMED THAT RUST IS CORRODING THE DOOR FROM THE INSIDE OUT AND WATER IS ENTERING T…"complaint #1590754
  39. #39

    cruise control conventional

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE SLOWED DOWN INTERMITTENTLY TO 25 MPH WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER W…"~21,000 mi, complaint #1205847
  40. #40

    driveshaft axle cv

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TO WHOM THIS MAY CONCERN: THE AXLE SHAFT NUT IS NOTORIOUS FOR RUSTING BADLY ON THESE VEHICLES. WATER GETS TRAPPED BEHIND THE CENTER CAP ON THE WHEEL AND MOISTURE CAUSES THE SHAFT ENDS AND NUTS TO CORRODE AT AN ACCELERATED RATE. MINE ARE ALMOST COMPLETELY UN…"~130,000 mi, complaint #1487260
  41. #41

    engine head gasket

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My 2013 Durango with 124,000 miles has a check engine light on, that indicates cylinder 4 miss fire. The Airpark Dodge service department where I purchased the vehicle has done a diagnostic evaluation and determined that the left cylinder head needs replacing.…"complaint #2030611
  42. #42

    engine oil consumption

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Leaking oil filter housing which seems to be a very common manufacturer defect. "complaint #1793082
  43. #43

    exhaust system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "AC CONDENSER/ TRANSMISSION FLUID COOLER FAILED AT 49,000 MILES CAUSING TRANSMISSION FLUID TO LEAK OUT ON RIGHT UPPER SIDE CAUSING TRANSMISSION TO NOT SHIFT DURING DRIVING OPERATION. LOOSING CONTROL OF ACCELERATION IN THE HIGHWAY. THERE WAS A STRONG DOWN SHIFT…"complaint #1628214
  44. #44

    fluid leak unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE TRANSMISSION OIL COOLER HAS BROKEN AT THE SEAMS AND LEAKED TWICE ON MY VEHICLE, RESULTING IN A LOSS OF TRANSMISSION FLUID, CAUSING THE VEHICLE NOT TO MOVE AND TO POTENTIALLY BE A FIRE HAZARD. THIS FIRST HAPPENED IN 2017 AND I HAD THE UNIT REPLACED; THEN HA…"~106,000 mi, complaint #1642371
  45. #45

    lighting interior

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "WE HAVE A 2013 DODGE DURANGO WITH APROX 1600 MILES ON IT. I HAVE NOTICED ON TWO DIFFERENT DAYS NOW THAT WHEN I GET INTO THE VEHICLE AND START IT THAT THE "READING LAMPS" THAT ARE UP BY THE SUNGLASSES HOLDER LOCATED IN THE FRONT TOP OF THE VEHICLE, I NOTICED TH…"complaint #1043164
  46. #46

    mirror

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owned a 2013 Dodge Durango. The contact stated that while the vehicle was in the driveway parked unattended, it caught fire without warning. The contact's husband noticed the vehicle was on fire while approaching the resident. The fire department w…"~123,000 mi, complaint #1838687
  47. #47

    parking brake

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE LINES FOR THE PARKING BRAKE RUSTED THROUGH AND BROKE. VEHICLE IS ONLY 6 YEARS OLD."~79,000 mi, complaint #1619678
  48. #48

    power steering hydraulic

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "POWER STEERING FAILS, THEY HAVE REPLACED PUMP AND FLUID STILL FAILS UNABLE TO TURN THE WHEEL WITHOUT MAJOR FORCE."~133,585 mi, complaint #1263791
  49. #49

    power windows and locks

    1 broken

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "POWER LIFT GATE FAILED TO WORK. WHEN RETURNED TO THE DEALER FOR SERVICE THE ELECTRONIC ARM REQUIRED REPLACEMENT"~15,000 mi, complaint #1228245
  50. #50

    steering electric assist

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "WHEN DRIVING THE CAR JUST SHUTS DOWN THE STEERING WHEEL GETS REALLY HARD AND POWERS OFF THE WHOLE CAR,IT HAPPENES A COUPLE OF TIMES BUT THE WORST ONE I WAS GOING 50MILES IN A BUSY STREET AND THIS HAPPENED ALMOST HAD A CAR ACCIDENT,THIS IS CONSTANTLY HAPPENING…"complaint #1684307
  51. #51

    suspension arms and bushings

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THERE IS A BUMPING NOISE UNDER THE RIGHT FLOORBOARD THAT YOU CAN FEEL UNDER YOUR FEET WHEN APPLYING THE BRAKE OR TURNING CAN'T FIGURE OUT WHAT IT IS.... *TR"~4,000 mi, complaint #974158
  52. #52

    throttle and pedal

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ON START, THE ENGINE REVVED UP TO 4000 RPM AND STAYED THERE. IT TOOK SEVERAL TAPS ON THE ACCELERATOR TO GET THE ENGINE TO RETURN TO NORMAL IDLE SPEED. THIS HAS HAPPENED INTERMITTENTLY AT LEAST A DOZEN TIMES SINCE. RANDOM - DIFFERENT TIMES OF DAY AND TEMPERATUR…"~4,500 mi, complaint #1147163
  53. #53

    tpms

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "VEHICLE HAS LESS THE MILES ON IT. VEHICLE LOW TIRE PRESSURE LIGHT CAME ON. THERE WAS EXCESSIVE VIBRATION IN THE WHEEL AND BODY WHICH CAUSED PASSENGERS AND VEHICLE TO SHAKE. DASH BOARD INDICATED THAT ALL 4 TIRES NEEDED AIR. TOOK VEHICLE TO HAVE PROPER AIR PRES…"~3,842 mi, complaint #1031499
  54. #54

    trunk or liftgate

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE PARKED IN OUR DRIVEWAY WITH THE VEHICLE OFF, MY WIFE OPENED THE REAR LIFTGATE USING THE EXTERIOR LATCH HANDLE. THE LIFTGATE RAISED TO THE OPEN POSITION AUTOMATICALLY, BUT THEN SLAMMED SHUT WITHOUT WARNING. WHEN THE PNEUMATIC STRUT THAT HOLDS THE LIFTG…"~94,000 mi, complaint #1427004
  55. #55

    unknown

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Please see attached, and advise if you need additional information. As you will see, I've tried to contact someone on multiple occasions in regards to this issue. And as of yet, I have had NO response."complaint #2052082
  56. #56

    wiper and washer

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • " IN MARCH OF 2013 I BOUGHT A BRAND NEW DODGE DURANGO AND I'VE HAD AN ONGOING PROBLEM SINCE I BOUGHT IT. WHEN I'M DRIVING IN THE EVENING THE REFLECTION OF OTHER HEADLIGHTS, BRAKE LIGHTS, AND STREETLIGHTS CAUSE A SHADOW SO THAT I HAVE DOUBLE VISION OF THOSE…"complaint #1034391

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 12V391000, 12V560000, 14V104000, 14V154000, 14V391000, 14V634000, 15V115000, 15V879000, 17V435000, 17V572000, 19V813000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for DODGE DURANGO directly.