2015 CHRYSLER TOWN AND COUNTRY

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    seat mechanism

    78 unsafe, 4 broken, 1 annoyance

    83
    incidents
    Typical range: 50,000–87,500 mi

    Median 70,000 mi, based on 54 reports (46% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE THIRD ROW SEAT BELTS WERE TOO HIGH AND FAILED TO SECURE A CHILD USING A BOOSTER SEAT. THE FAILURE OCCURRED CONSTANTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEA…"~10,674 mi, complaint #1198657
    • "MY 2015 TOWN AND COUNTRY CHRYSLER MINIVAN WAS PARKED IN A HOT GARAGE IN FLORIDA IN THE EARLY MORNING, WHEN I OBSERVED THE FRONT RIGHT SIDE PASSENGER'S HEADREST TO BE OPENED AND APPEARING TO BE FORCED FORWARD. NO ACCIDENT OR MOVING WAS INVOLVED. THERE WAS NO…"~49,670 mi, complaint #1741078
    • "WHILE THE VEHICLE WAS STATIONARY, THE DRIVER SIDE HEAD REST POPPED OUT AND WILL NOT SNAP BACK IN PLACE"~69,000 mi, complaint #1586276
    • "PASSENGER SIDE HEADREST EXPLODED WHILE DRIVING (ON A PAVED ROAD IN FLORIDA) FOR NO REASON. COULD HAVE BEEN EXTREMELY BAD OR FATAL IF THEIR WAS A PASSENGER SETTING IN THE SEAT."~82,562 mi, complaint #1683344
    • "The contact owns a 2015 Chrysler Town And Country. The contact stated that after the vehicle was parked, the contact exited the vehicle and opened the driver’s side sliding door and the driver's side headrest exploded. The contact stated that the headrest expl…"~200,000 mi, complaint #2001389
  2. #2

    transmission automatic

    13 stranded, 69 unsafe, 1 annoyance

    83
    incidents
    Typical range: 49,000–99,500 mi

    Median 76,500 mi, based on 56 reports (49% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS IN TRAFFIC, IT SHIFTED INTO NEUTRAL INDEPENDENTLY AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINE…"~10,000 mi, complaint #1341355
    • "TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 45 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO STEPHEN WADE CHRYSLER JEEP DODGE RAM ([REDACTED PHONE], LOCATED AT [REDACTED ADDR…"~60,000 mi, complaint #1631227
    • "ON9/16/2020 NOTED A HIGH PITCHED WHINE STARTED WHEN BACKING OUT OF DRIVEWAY AND CONTINUED ON THE HIGHWAY APPROXIMATELY 25 MILES TO WORK. AFTER WORK, THE CHECK ENGINE LIGHT CAME ON AND WITHIN 1-1.5 MILES ON LOCAL SIDE STREETS FROM MY WORK, THE CAR BEGAN HAVING…"~74,100 mi, complaint #1693641
    • "The contact owns a 2015 Chrysler Town and Country. The contact stated while driving 35 MPH, the transmission failed to operate as needed and the vehicle stalled. The contact stated that the gear shifter remained in neutral. There was no warning light illuminat…"~100,000 mi, complaint #1994222
    • "I WAS DRIVING DOWN THE HIGHWAY AND MY VAN STARTED TO SLOW DOWN SPORADICALLY AND THEN JUST STOPPED MOVING ALL TOGETHER. I WAS STUCK ON A BUSY ROAD DURING RUSH HOUR. AFTER BEING TOWED TO A GARAGE, I WAS TOLD THAT I NEEDED A NEW TRANSMISSION BECAUSE THE PUMP HA…"~205,000 mi, complaint #1525158
  3. #3

    airbag system

    22 unsafe, 1 annoyance

    23
    incidents

    Commonly reported, insufficient mileage data - n=20, median 67,000 mi, no reliable range below 25 reports.

    • "VEHICLE STRUCK FROM BEHIND AND PUSHED INTO TRAFFIC SUSTAINING REAR, FRONT AND SIDE COLLISIONS. ONLY PASSENGER SIDE CURTAIN AIRBAG INFLATED, NO OTHER AIRBAGS INFLATED. ALSO BOTH DRIVER AND PASSENGER SEAT BACKS FAILED RESULTING IN FATAL INJURIES TO DRIVER AND…"~15,000 mi, complaint #1281421
    • "TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 55 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO THE INTERSECTION ON THE ROAD. ALL THE AIR BAGS FAILED TO DEPLOY. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE SEAT BELT FAILED TO LOCK. A P…"~37,000 mi, complaint #1397574
    • "OPEN AIR BAGS FRONT DRIVER FACE AND KNEE PLUS FRONT PASSENGER AIR BAG OPEN AT SPEED [REDACTED ADDRESS] STOP AND GO TRAFFIC"~68,000 mi, complaint #1653479
    • "TL* THE CONTACT OWNED A 2015 CHRYSLER TOWN AND COUNTRY. WHILE IDLING AT A STOP SIGN, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. T…"~88,000 mi, complaint #1346325
    • "AIRBAG LIGHT WILL NOT GO OFF, NO OTHER VEHICLE ISSUES."~208,000 mi, complaint #1503436
  4. #4

    engine stall or no start

    6 stranded, 14 unsafe

    20
    incidents
    Typical range: 70,000–94,500 mi

    Median 78,000 mi, based on 31 reports (35% had no usable mileage)

    • "THE CAR HAS 25,000 MILES ON IT. STARTING OUT FROM MY HOUSE DOWN A HILL THE POWER STEERING AND BRAKES WERE NOT WORKING AS APPARENTLY THE ENGINE STOPPED. I RESTARTED AND DROVE ABOUT 15 MILES AND WAS ON I-26 IN TN AT 65 MPH AND THE ENGINE RPM DROPPED TO 0, POWE…"~25,000 mi, complaint #1697245
    • "THE VEHICLE WAS IN MOTION TURNING ON TO ANOTHER STREET AND ONCE FOOT WAS SET TO ACCELERATE, IT ACCELERATED WITHOUT ANY MOVEMENT. NOR DID IT MOVE FORWARD NOR REVERSE."~65,500 mi, complaint #1487832
    • "CAR WAS RUNNING PERFECTLY AT [REDACTED ADDRESS] AND ENGINE CUT OFF WITHOUT ANY WARNING OR INDICATION OF POOR OPERATION, RESULTING IMMEDIATE LOSS OF POWER STEERING AND LOSS POWER BRAKES. THIS HAS HAPPENED TWICE IN 12 DAYS ON NOV 14 AND NOW NOV 26 WHILE DRIVING…"~76,000 mi, complaint #1709136
    • "I WAS DRIVING ALONG IN MOTION, AN ALL OF A SUDDEN THE CAR JUST COMPLETELY SHUT DOWN. THE STEERING WHEEL LOCKED UP AND THE BRAKE GOT TIGHT. THANK GOD I WAS ON A SLOW STREET SO I WAS ABLE TO STOP THE CAR AND PUT IT IN PARK AND THE CAR STARTED RIGHT BACK UP AGAI…"~94,500 mi, complaint #1712323
    • "WHILE DRIVING AT APPROXIMATELY 25 MPH, I LOST ALL POWER TO ENGINE. NO POWER STEERING, NO BRAKES, NO ABILITY TO A ACCELERATE. I WAS ABLE TO PUT FLASHERS ON AND PULL OFF MAIN ROAD. I TURNED IGNITION OFF AND WAS ABLE IMMEDIATELY RESTART IT. TWO DAYS PRIOR, VAN…"~179,500 mi, complaint #1671177
  5. #5

    power windows and locks

    11 unsafe, 2 broken, 6 annoyance

    19
    incidents

    Commonly reported, insufficient mileage data - n=12, median 79,000 mi, no reliable range below 25 reports.

    • "THE PASSENGER DOOR LOCK ACTUATOR DOES NOT FUNCTION CORRECTLY AND DOES NOT RELIABLY LOCK THE DOOR. THIS STARTED ON 12/02/2019 AND THE VEHICLE HAD ONLY 35000 MILES ON IT. DOORS THAT DO NOT LOCK WHEN THE VEHICLE IS IN MOTION IS AN EXTREME DANGER AND SHOULD BE RES…"~35,000 mi, complaint #1649626
    • "WHEN VEHICLE IS PARKED AND THE AUTO-DOOR LOCK SYSTEM IS ACTIVATED BY REMOTE AND/OR MANUAL DOOR LOCK ACTIVATION, THE LOCKS WILL ACTIVATE AND THE DOORS WILL APPEAR TO BE LOCKED; HOWEVER, WHEN YOU PULL ON THE DOOR HANDLES TO CHECK THE LOCK, THE LOCKS WILL ACTIVAT…"~44,365 mi, complaint #1344021
    • "THE LOCKS ON 3 OF THE DOORS QUIT WORKING. THE RIGHT SIDE SLIDING DOOR WAS STUCK ON UNLOCK, NOT ABLE TO LOCK THE DOOR. THE LEFT SLIDING DOOR IS STUCK ON LOCK, CANNOT OPEN THE DOOR. THE FRONT PASSENGER DOOR, NEEDS TO BE UNLOCKED 3 TIMES BEFORE IT RELEASES."~73,000 mi, complaint #1546958
    • "THE PASSENGER SIDE SLIDING DOOR ACTUATOR IS GOING BAD AND IS FAILING TO UNLOCK MAKING THIS VEHICLE HAZARDOUS FOR MY CHILDREN WHO SIT IN THE BACK SEAT. WHEN THE ACTUATOR FAILS, THE DOOR WILL NOT UNLOCK AND SUBSEQUENTLY WILL NOT OPEN MAKING EXITING THE VEHICLE…"~112,000 mi, complaint #1681249
    • "I HAVE TWO DISTINCT ELECTRICAL PROBLEMS FIRST FRONT WINDOWS WHEN USING THE WINDOW BOTH SIDE WHEN ROLLING UP WINDOW HAS BROKEN LETTING WINDOW FALL BACK DOWN INTO DOOR AND WILL NOT WORK. I HAVE ALREADY REPLACED DRIVER SIDE JULY 2020 AM IN PROCESS OF REPAIRING PA…"~138,400 mi, complaint #1724041
  6. #6

    engine internal

    14 unsafe, 1 annoyance

    15
    incidents

    Commonly reported, insufficient mileage data - n=11, median 82,000 mi, no reliable range below 25 reports.

    • "MY CAR BEGAN SHAKING WITH ACCELERATION AND THEN WITH IDLE. UPON AN ELECTRICAL DIAGNOSTIC CODE IT WAS REPORTED A CYLINDER 4 ISSUE. MY VAN HAS LESS THAN 67000 MILES."~66,780 mi, complaint #1549985
    • "VEHICLE IS ONLY 3 YEARS OLD AND STARTED MAKING A CONSTANT CLICKING NOISE THAT WOULD SPEED UP WITH THE SPEED OF THE CAR IN ADDITION TO THAT THE RPM SHOOTS UP BUTVEHICLE STRUGGLES TO SPEED UP, TOOK IT IN TO GET LOOKED AT, THE ENGINE AND TRANSMISSION ARE GOING OU…"~80,000 mi, complaint #1523526
    • "MY ENGINE NEEDS TO BE REPLACE. THE DEALER SAYS THE UPPER ROD HAS DAMAGED THE ENGINE AND THE ENGINE NEEDS TO BE REPLACE ($5200.00). ALSO, THE ACTUATOR IN THE RIGHT SLIDING DOOR HAD TO BE REPLACED."~82,000 mi, complaint #1739161
    • "I HAVE MY CAR FOR 2 YEARS , IT DRIVE FINE AND YET I HAVE AN ENGINE LIGHT ON ALL THE TIME, TRANSMISSION IS VERY GOOD AND SO IS THE ENGINE, MY CAR WAS CHECKED SEVERAL TIME BY MECHANIC AND NO PROBLEM HAS BEEN DETECTED . YET THE ENGINE LIGHT IS STILL ON CANNOT P…"~98,612 mi, complaint #1642064
    • "119000 MILES ON WHILE DRIVING VEHICLE SERVICE LIGHT CAME ON. HAD PLUGS AND COIL REPLACE BECAUSE OF SKIPPING. PROBLEM STILL ON GOING HAD FUEL INJECTION DONE. STILL SKIPPING, MECHANIC SUGGEST GETTING HEADS REDONE. LIFTERS MAKING TICKING SOUND."~119,008 mi, complaint #1477870
  7. #7

    door latch and hinge

    10 unsafe, 4 broken

    14
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "REAR PASSENGER SIDE DOOR DOES NOT LATCH PROPERLY SOME OF THE TIME. MOST THE TIMES IT DOES IT WHEN THE VEHICLE IS STATIONARY. BUT HAS HAPPENED WHEN I HIT A BUMP DRIVING DOWN THE ROAD."~33,000 mi, complaint #1688330
    • "THE DRIVERS SIDE REAR SLIDING DOOR (AUTOMATIC) DOES NOT FULLY LATCH, ESPECIALLY DURING HOT DAYS. IT CONTINUES TO TRY AND FULLY LATCH UNTIL I MANUALLY CLOSE IT BY HITTING THE AREA WHERE THE LATCH IS WITH A HIP OR FIST. AT TIMES IT WILL SET OFF THE ALARM WHILE S…"~43,000 mi, complaint #1684762
    • "TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR SLIDING DOOR DID NOT OPEN. THE VEHICLE WAS TAKEN TO COURTESY FORD ([REDACTED ADDRESS], DANVILLE, IL 61832) WHERE IT WAS DETERMINED THAT THE DOOR ACTUATOR NEEDED TO BE REPLA…"~53,000 mi, complaint #1629517
    • "The contact owns a 2015 Chrysler Town and Country. The contact stated that while attempting to open the rear passenger’s side door, the door failed to operate as intended and remained closed. A dealer was contacted. The vehicle was taken to the dealer, where i…"~126,000 mi, complaint #2129705
    • "ABOUT 1 YEAR AGO, A PIECE OF METAL DOOR TRIM CAME OFF THE FRONT PASSENGER DOOR OF OUR VEHICLE WHILE IN MOTION. SINCE IT WASN'T COVERED UNDER WARRANTY, WE HAD TO PAY FOR PARTS AND LABOR TO HAVE THE PIECE REPLACED (~$150). ON WEDNESDAY 10/9/19, THE SAME TYPE O…"~171,000 mi, complaint #1611438
  8. #8

    control module

    2 stranded, 5 unsafe, 1 broken

    8
    incidents

    Commonly reported, insufficient mileage data - n=10, median 72,000 mi, no reliable range below 25 reports.

    • "THE VAN STARTED HAVING ELECTRICAL ISSUES WHILE DRIVING. ALL ELECTRICAL ITEMS WOULD TURN OFF, SUCH AS A/C, DASH LIGHTS, WINDOWS WOULD NOT WORK, RADIO, BUT WINDSHIELD WIPERS TURN ON. MAY STOP INDEPENDENTLY OR AFTER YOU TURN VAN OFF AND BACK ON. ONCE HAPPENED WHI…"~35,000 mi, complaint #1499122
    • "FAULTY TIPM, RESULTING IN ENGINE TO STOP RUNNING WHILE VEHICLE WAS IN MOTION, THEN COULD NOT RESTART."~64,000 mi, complaint #1640808
    • "TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING 70 MPH, THE INSTRUMENT PANEL AND THE DISPLAY SCREEN WENT BLANK. THE CONTACT THEN STATED THAT THE VEHICLE WOULD THEN SEIZE IN PARK, NOT ALLOWING THE GEAR SHIFTER TO SHIFT GE…"~70,000 mi, complaint #1737194
    • "TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SHUTOFF CAUSING THE POWER STEERING AND POWER BRAKES TO CEASE OPERATION. AFTER GAINING CONTROL OF THE VEHICLE, THE DRIVER WAS ABLE TO STOP…"~74,500 mi, complaint #1693247
    • "THIS CAR IS A MELON. IT IS LESS THAN 4 YEARS OLD AND IN THE PAST SIX MONTHS I HAVE HAD TWO MAJOR ISSUES. THE TRANSMISSION DIED AND THERE IS A RECALL ON OTHER CHRYSLER TOWN AND COUNTRY'S FOR THIS SAME PROBLEM BUT NOT MY CAR. NOW THE ELECTRICAL CONTROL UNIT T…"~100,000 mi, complaint #1616434
  9. #9

    engine oil consumption

    1 stranded, 6 unsafe, 1 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "DURING AN OIL CHANGE, WHEN THE FILTER CAP WAS REMOVED, THERE WAS A PLASTIC COMPONENT STUCK IN THE END OF THE FILTER THAT THE SERVICE TECHNICIAN DIDN'T RECOGNIZE. ONE OF THE FOUR TABS INSIDE THE CAP WAS BROKEN OFF AND NOT ABLE TO BE LOCATED. IT COULD STILL BE I…"~36,341 mi, complaint #1424425
  10. #10

    other

    4 unsafe, 2 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "VEHICLE WAS IN MOTION ON A HIGHWAY. MY 2015 TOWN AND COUNTRY WAS NOT EQUIPPED WITH A SPARE TIRE. WE HIT A STONE THAT PUNCTURED THE SIDE WALL OF A FRONT TIRE. THERE WAS NO WAY THE COMPRESSOR PROVIDED WITH THE VEHICLE WOULD INFLATE THE TIRE. THERE NEEDS TO BE…"~57,000 mi, complaint #1716902
    • "TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BODY TRIM PANEL DETACHED FROM THE VEHICLE WHILE DRIVING 50 MPH. THE MANUFACTURER STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT…"~61,000 mi, complaint #1590208
    • "AUTOMATIC SLIDING DOOR ENGAGED AND TRAPPED ARM OF CHILD REQUIRING 2 ADULTS TO FORCEFULLY OPEN. CHILD TRAPPED FOR MORE THAN 1 MINUTE."~64,871 mi, complaint #1548571
  11. #11

    unintended acceleration

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE SLOWING DOWN TO APPROXIMATELY 40 MPH, THE CONTACT LIFTED OFF THE ACCELERATOR PEDAL AND THE VEHICLE SUDDENLY ACCELERATED AND SURGED FORWARD. THE CONTACT STOPPED THE VEHICLE AND TURN OFF THE ENGINE. AF…"~4,000 mi, complaint #1176393
    • "TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE PARKING, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO A FIRE HYDRANT AND TREES. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE.…"~5,000 mi, complaint #1286094
    • "TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A CEMENT WALL. A POLICE REPORT WAS NOT FILED. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED BRUISES AND BURNS FROM T…"~10,000 mi, complaint #1420883
    • "ACCELERATES WITHOUT WARNING WHILE PARKING"~20,000 mi, complaint #1344905
    • "TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT WAS AT A DRIVE-THRU ATM, MONEY BLEW OUT OF HAND. WHEN THE CONTACT PLACED THE VEHICLE IN PARK AND OPENED THE DOOR TO RETRIEVE THE MONEY, THE VEHICLE ACCELERATED IN REVERSE. THE THE BANK T…"~76,831 mi, complaint #1532327
  12. #12

    wiring harness

    5 unsafe, 1 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "SEVERAL TIMES WHEN LIGHTS WERE ON AT NIGHT ALL OF THE GAUGES AND LIGHTS WOULD GO OFF FOR A FEW SECONDS AND THEM COME BACK ON WITH ALL OF THE GAUGES AND WARNING LIGHTS COME ON AND STAY ON FOR A MINUTE OR TWO THEN RESET THERE SELF . ONE TIME ALL POWER WAS LOST…"~43,000 mi, complaint #1551028
    • "WHILE DRIVING AT HIGHWAY SPEEDS AT NIGHT COMPLETE ELECTRICAL SHUT DOWN, ENGINE MUST BE RESTARTED. THIS IS HAPPENING SPORADICALLY ,"~71,000 mi, complaint #1485160
    • "I WAS DRIVING ABOUT 30 MPH. I HAD TURNED ON THE DEFROST FOR ABOUT 20 MIN. WEATHER WAS ABOUT 70 DEGREES OUTSIDE. ALL OF A SUDDEN I HEARD A LOUD BANG SOUNDED LIKE A GUNSHOT. THEN IT SMELLED LIKE SOMETHING BURNING AND THE REAR GLASS JUST SHATTERED. HELD TOGETHER…"~77,000 mi, complaint #1616065
  13. #13

    cruise control conventional

    3 unsafe, 2 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "CRUISE CONTROL DOES NOT HOLD A STEADY SPEED ON HILLS, EVEN SMALL HILLS LIKE WE HAVE IN MICHIGAN. THE SPEED DROPS 3-4 MPH AS IT GOES UPHILL (VERY UNSAFE FOR THOSE TRAVELING BEHIND US), THEN IT DOWNSHIFTS AND ACCELERATES 5-7 MPH (VERY UNSAFE FOR THOSE TRAVELING…"~32,908 mi, complaint #1410343
    • "TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE CRUISE CONTROL FAILED TO DEACTIVATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT AN INVERTE…"~48,000 mi, complaint #1661455
    • "DRIVING ON INTERSTATE WITH CRUISE CONTROL ON. PRESSED ON GAS TO PASS VEHICLE AND WHEN I LET OFF OF GAS, VEHICLE KEPT ACCELERATING. STEPPED ON BRAKE MULTIPLE TIMES AND TURNED CRUISE CONTROL OFF & VEHICLE STILL ACCELERATED UP TO 92 MPH. A RED LIGHTENING BOLT L…"~56,000 mi, complaint #1478476
    • "TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING THROUGH MOUNTAINOUS ROADS, THE CRUISE CONTROL WOULD NOT PROPERLY OPERATE. THE VEHICLE WAS TAKEN TO MOORE CHRYSLER JEEP FIAT ([REDACTED ADDRESS], PEORIA, AZ 85382, [REDACTED PHONE]) WHERE IT W…"~80,000 mi, complaint #1600290
  14. #14

    seatbelt and pretensioner

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 15 MPH, THE PRECEDING VEHICLE STOPPED ABRUPTLY. AS A RESULT, THE CONTACT CRASHED INTO A SPEED LIMIT SIGN AND THE SEAT BELT LOCKED UP. THERE WERE NO INJURIES AND A POLICE REPORT…"~38,000 mi, complaint #1414971
    • "SINCE THE BEGINNING OF THIS YEAR, THE DRIVER SIDE SEATBELT HAS OPENED ITSELF (UNLATCHED ITSELF) 5 TIMES WHILE DRIVING."~70,000 mi, complaint #1703156
    • "WHILE RIDING IN THE PASSENGER SEAT OF MY VEHICLE THE ' HEADREST RESTRAINT SYSTEM' INAPPROPRIATELY OUT OF NOWHERE DEPLOYED WHILE THE VEHICLE WAS MOVING BUT WAS NEVER IN AN ACCIDENT. THE HEADREST FORCEFULLY HIT ME IN THE NECK AND BACK OF THE HEAD."~72,000 mi, complaint #1475634
    • "ACTIVE HEAD RESTRAINT DEPLOYED FOR NO REASON. VEHICLE WAS STATIONARY IN MY DRIVEWAY"~143,000 mi, complaint #1689618
  15. #15

    adas blind spot

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "BLIND SPOT DETECTION SENSOR ISSUES. DASHBOARD ERROR MESSAGE STATES "SERVICE BLIND SPOT SYSTEM". THE ISSUE IS THE BLIND SPOT WARNING SIGNAL CONSTANTLY COMES ON WITH CHIME ALTHOUGH THEIR ARE NO VEHICLES AROUND THE VAN. ISSUE OCCURS WHEN STATIONARY, IN MOTION N…"~26,000 mi, complaint #1509520
    • "BLIND SPOT MONITOR - SENSOR FAILURE AFTER ONLY 2.5 YEARS - BOTH BLIND SPOT SENSORS HAVE FAILED - DUE TO THE POSITION CHRYSLER HAVE LOCATED THEM AND THE LACK OF PROTECTION PROVIDED IN THAT LOCATION. WIDESPREAD PROBLEM ON ALL THE CHRYSLER RANGE WHICH THE COM…"~36,000 mi, complaint #1485447
    • "TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BLIND STOP MONITORING SYSTEM MALFUNCTIONED AND FAILED TO ILLUMINATE IN THE MIRRORS. THE AUDIBLE BEEPING SOUND WAS ALSO INOPERABLE WHILE ANOTHER VEHICLE WAS APPROACHING. THE CAUS…"~43,000 mi, complaint #1687988
    • "The contact owns a 2015 Chrysler Town and Country. The contact stated that while operating the vehicle, the massage "Blind Spot Service Unavailable" was displayed and the blind spot arrow was present in the driver’s side mirror causing a visibility hazard for…"~120,000 mi, complaint #1856107
  16. #16

    glass and windshield

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE WINDSHIELD CHIPPED DUE TO A ROCK. THE CONTACT STATED THAT THE WINDSHIELD CHIPPED ON NUMEROUS OCCASIONS, WHICH MADE THE VEHICLE DIFFICULT TO DRIVE. THE VEHICLE WAS REPAIRED, BUT TH…"~43,000 mi, complaint #1285696
  17. #17

    tire failure

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "LEFT REAR TIRE (MICHELIN RADIAL X GREEN ENERGY SAVER A/S DOT M33T 00KX 4014, P 225 65R17), MASSIVE BLOWOUT FAILURE). NO MORE THAN 22,000 MILES ON IT. OUTSIDE SIDEWALL SHREDDED. TREAD AREA REMAINED INTACT. SPEED ABOUT 35 MPH, AIR TEMP MID 70'S. DID NO…"~22,000 mi, complaint #1412239
    • "ONE OF THE CONTINENTAL CROSSCONTACT LX TIRES 225/65 17 PURCHASED IN MAY HAS BEEN LEAKING AIR AND THE SIDEWALL IS SPLITTING BECAUSE OF THE TIRE GOING FLAT. THIS STARTED 1 MONTH AFTER PURCHASING THEM. I WOULD LIKE ALL 4 TIRES REPLACED FREE OF CHARGE. IF YOU REP…"~57,000 mi, complaint #1432362
    • "WHILE DRIVING ON HIGHWAY (APPROX 70 MPH), RIGHT FRONT MICHELIN DEFENDER TIRE SIDEWALL BLEW OUT DESTROYING TIRES AND ALMOST CAUSING CRASH, BUT PUSHING CAR INTO DITCH ON SIDE OF ROAD. THESE TIRES WERE A YEAR AND A HALF OLD AND HAD APPROXIMATELY 30,000 MILES ON T…"~65,000 mi, complaint #1514046
  18. #18

    ac compressor and refrigerant

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "REAR AIR CONDITIONING EVAPORATOR PIPING LEAKING FREON 134A INTO CAR. DYE CHECKED AND FOUND IT WAS IN TUBING NOT AT A JOINT. SHOULD BE MANUFACTURER DEFECT"~70,000 mi, complaint #1575616
    • "A/C EVAPORATOR FAILURE AT 85,148 MILES. A/C REFRIGERANT LEAK THROUGHOUT THE ENTIRE FRONT CABIN. REPLACED WITH A NEW FACTORY A/C EVAPORATOR, SERVICED AND REPLACED WITH NEW A/C REFRIGERANT. FAILURE AGAIN AT 87,200 MILES. POTENTIALLY FAULTY DESIGN IN A/C EVAPORAT…"~87,250 mi, complaint #1645185
    • "AIR CONDITIONING BLOWING HOT AIR. DEFECTIVE PARTS ARE LOCATED IN REAR ON DRIVERS SIDE. COST TO REPAIR FROM $1 -4800"~162,000 mi, complaint #1679074
  19. #19

    battery and charging

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I'VE REPLACED THE BATTERY 3 TIMES IN THE PAST 8 MONTHS. THIS LAST TIME THE BATTERY ALMOST EXPLODED BECAUSE OF THE DRAW ON IT. MY MECHANIC SAYS THERE'S NOTHING WRONG WITH THE VAN AND THE PARTS STORE SAYS THERE'S NOTHING WRONG WITH ANY OF THE 3 BATTERIES THEY SO…"~80,000 mi, complaint #1729684
    • "TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE OPERATING THE VEHICLE, THE INSTRUMENT PANEL AND GAUGES SUDDENLY TURNED OFF AND ON BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER (LASONTAINE CHRYSLER IN SALINE, MI) WHERE IT WAS DIAG…"~94,000 mi, complaint #1412794
    • "TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE THE VEHICLE WAS RUNNING WITH THE CHARGING PORT BUTTON ENGAGED AND THERE WAS AN ABNORMAL BURNING ODOR DETECTED. THE VEHICLE SPONTANEOUSLY CAUGHT FIRE. THERE WERE NO REPORTED INJURI…"~103,000 mi, complaint #1715254
  20. #20

    infotainment head unit

    1 unsafe, 2 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "RADIO/DVD DON'T WORK OUT NOWHERE .. START WORKED STAYS ON FOR A FEW SECONDS THEY GOES OFF.."~60,000 mi, complaint #1675430
  21. #21

    instrument cluster

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE DRIVING ON S CITY STREET, ALL THE DIGITAL DISPLAYS (INCLUDING RADIO, SPEEDOMETER, VEHICLE INFO, ETC.) WENT BLACK WITHOUT WARNING. ALL ANALOG INSTRUMENTS CONTINUED TO WORK. EVEN AFTER STOPPING AND SUBSEQUENTLY TURNING VEHICLE ON AND OFF, DIGITAL DISPLAY…"~4,161 mi, complaint #1232652
    • "CLUSTER CONTROL PANEL WENT OUT THEN LIGHTS FLASHED ON AND MULTIPLE TIMES WITH ODOMETER AND TACHOMETER READING 00'S WHILE DRIVING THE VEHICLE. THE CENTER NAVIGATION SYSTEM WENT OUT WHILE THE HEATING AND AIR CONDITIONER LIGHTS ROLLED UP AND DOWN AS IT WAS BEIN…"~28,000 mi, complaint #1442314
  22. #22

    interior trim

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "DRIVING DOWN THE ROAD AND THE DRIVERS HEAD REST SEPARATED. IS STILL HINGED AT BOTTOM BUT REMAINS SEPARATED. CANNOT BE PUSHED BACK TOGETHER. *AS CONSUMER STATED THE FOLLOWING EMAIL AND ATTACHMENTS FOR ESCALATED FOR TICKET # 200528: ATTACHING PHOTOS OF BROKEN…"~9,972 mi, complaint #1570109
    • "TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT'S SPOUSE WAS DRIVING APPROXIMATELY 30 MPH, THE PASSENGER SIDE HEADREST SUDDENLY EXPLODED, INJURING THE PASSENGER ON THE UPPER BACK AND HEAD. THE PASSENGER EXPERIENCED SOME PAIN IN THAT RE…"~73,203 mi, complaint #1591585
  23. #23

    lighting exterior

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT NIGHT ON AN UNLITE ROAD, THE HEADLAMPS FAILED TO ILLUMINATE THE ROADWAY SUFFICIENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE CONTACT WAS CONCERNED THAT THERE WAS AN OBJ…"~500 mi, complaint #1420800
    • "HEADLIGHTS KEEP GOING OUT. I'VE HAD BOTH LOW BEAM HEADLIGHTS REPLACED TWICE IN LESS THAN 3 MONTHS. HIGH BEAMS, SIGNAL, PARKING LIGHTS ALL WORK AS THEY SHOULD. I TOOK IT TO A SHOP AND THEY SAID THE HID HEADLIGHT BALLAST NEEDED REPLACED. NO POWER GOING TO LOW BE…"~90,000 mi, complaint #1708480
    • "EVERY YEAR SINCE OWNING THIS VEHICLE I'VE HAD TO REPLACE A HEADLIGHT FROM BURNT BULBS TO FULL HEADLAMP REPLACEMENT. MY MESSAGE CENTER ON THE DASH NEVER INDICATES HEADLIGHT IS OUT. I'VE OWNED MY 2015 CHRYSLER TOWN AND COUNTTRY LIMITED PLATINUM FOR 5 YEARS AND H…"~100,500 mi, complaint #1616719
  24. #24

    acceleration loss or hesitation

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "ENGINE HESITATES AND TRANSMISSION JERKS UPON ACCELERATING AND AT TIMES DURING NORMAL HIGHWAY AND /OR STOP AND GO TRAFFIC. COMPLAINED TO DEALERSHIP WHERE CAR WAS PURCHASED TWICE (LOCATES ON ROUTE 60 BRANDON FL) AND RESPONSE WAS NO ISSUES ENCOUNTERED. MIND YOU…"~26,888 mi, complaint #1294385
    • "TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT'S WIFE WAS DRIVING 50 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE LOST ACCELERATION. THE CONTACT ATTEMPTED TO DEPRESS THE ACCELERATOR PEDAL, BUT THE VEHICLE FAILED TO ACCE…"~104,000 mi, complaint #1589224
  25. #25

    brake hydraulics

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHEN I BRAKE AT A LIGHT THERE IS A JERKING AND HESITATION.. ONE TIME IT STALLED OUT COMPLETELY RIGHT AFTER BREAKING AT THE LIGHT ON A BUSY CITY STREET"~43,000 mi, complaint #1590831
    • "TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WOULD NOT STOP ON COMMAND AND THE FRONT END SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAK…"~100,225 mi, complaint #1476530
  26. #26

    engine mounts

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE COWLING OR ENGINE COVER BROKE AT APPROX 28K MILES FOR NO KNOWN REASON. IT WAS REPLACED BY BRANHAVEN JEEP/DODGE OF BRANFORD, CONNECTICUT AFTER SEVERAL VISITS AND TEST DRIVES. THE LAST TEST DRIVE WAS FOR [REDACTED ADDRESS] SPEEDS, WITH MY WIFE AND THE MECHAN…"~28,000 mi, complaint #1388615
  27. #27

    heater core and blower

    1 broken, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I HAVE STARTED HAVING PROBLEMS WITH THE DRIVERS SIDE HEAT NOT WANTING TO WARM UP WHILE THE PASSENGER SIDE STILL GETS HOT. AFTER A WHILE OF LETTING THE HEAT RUN ON DEFROST YOU CAN TURN THE HEAT TO THE VENTS AND THE DRIVERS SIDE WILL BE LUKE WARM WHILE THE PASSE…"~90,000 mi, complaint #1634460
  28. #28

    key fob and immobilizer

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I HAVE A SAFETY PROBLEM WITH MY CAR WE PURCHASED 2 MONTHS AGO THIS IS THE SECOND TIME IT HAS HAPPENED AND IT SHOULD BE REPAIRED WITH A RECALL. THE IGNITION SWITCH ON MY 2015 CHRYSLER TOWN & COUNTRY VIN 3 [XXX] WORKS PERFECTLY UNTIL YOU SHUT OFF THE ENGINE, THE…"~44,000 mi, complaint #1289144
    • "WHEN USING THE VEHICLE PUSH BUTTON START, IT SOMETIMES DOES NOT START WHEN THE KEY FOB IS IN THE VEHICLE. THE ENGINE STOPPED RUNNING ON ONE OCCASION WHILE MY SPOUSE WAS DRIVING AND SHE FELT LIKE SHE DID NOT HAVE ANY STEERING. MY SPOUSE FEELS THAT THE KEY FOB…"~53,000 mi, complaint #1475937
  29. #29

    suspension arms and bushings

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WAS ON A BUSY HIGHWAY AND THE WELD HOLDING THE STABILIZER BRACKET TO THE AXLE SEPARATED ABOUT CAUSING A VERY SERIOUS ACCIDENT AND CAUSING THE CAR TO BE UN DRIVABLE AND HAVING TO BE TOWED. CAR WAS IN PERFECT CONDITION BEFORE THIS HAPPENED."~12,400 mi, complaint #1209187
    • "BOLTS WERE MISSING AND LOOSE ON STABLIZER BAR CAUSING ME TO LOOSE CONTROL OF THE CAR. WAS LUCKY NO DAMAGE JUST A SCARE, BUT COULD HAVE BEEN BAD."~12,500 mi, complaint #1230174
  30. #30

    throttle and pedal

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "ON NOVEMBER 25 AT 4:30PM, I WAS DRIVING ON ROUTE 80 GOING WESTBOUND APPROACHING EXITS 27 A AND B IN NORTHERN NEW JERSEY. I WAS PLANNING TO USE EXIT 26 AND GENTLY ACCELERATED MY TOWN AND COUNTRY VAN IN ORDER TO PASS A VEHICLE TO MY RIGHT AND TRANSITION TO THE…"~1,270 mi, complaint #1134802
  31. #31

    adas lane keeping

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE LANE DETECTION SYSTEM HAS CORRODED AND NO LONGER FUNCTIONS. I TURNED THE SYSTEM OFF BUT NOW A ELECTRICAL SHORT IS BEING CAUSED BY THE PROBLEM. THIS SHORT CAUSES THE WIPERS TO ENGAGE, THE WARNING LIGHTS (MULTIPLE) TO GO OFF ON THE DASH, AND THE SPEEDOMETE…"~64,500 mi, complaint #1553259
  32. #32

    alignment and pull

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN TO PULL TOWARDS THE RIGHT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE FOUR TIRE RIMS WERE REPLACED AND AN ALIGNMENT WAS PERFORMED. TH…"complaint #1206152
  33. #33

    backup camera

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Back up camera and dash display quit working. Had near miss when backing up vehicle and almost ran over someone."complaint #1928606
  34. #34

    brake booster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "ON ONE OF OUR LAST VISITS ON JUNE 12, 2019, I TOOK MY VEHICLE IN BECAUSE IT WAS MAKING AN AWFUL WHINING NOISE AND JOLTING WHEN ACCELERATED AND WHEN I WOULD BRAKE IT WOULD SHAKE. UPON INSPECTION THE DEALER INFORMED US THAT THE WHINING AND JOLTING WAS DUE TO THE…"complaint #1605239
  35. #35

    brake pads and rotors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "SOME TYPE OF RUMBLING NOISE AND FEELING AT DRIVER SIDE WHEEL. ROTOR SCORED ON FRONT DRIVER SIDE, BUT SMOOTH ON FRONT PASSENGER SIDE. WHILE IN MOTION."~42,000 mi, complaint #1607982
  36. #36

    corrosion and rust

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "A 2015 CHRYSLER TOWN AND COUNTRY VAN FROM MIAMI, FLORIDA DRIVEN ONLY IN NON-SALT, SNOW CONDITIONS OF FLORIDA HAS TOTAL CORROSION OF STRUT TOWER AND STRUT ACCESSORIES TO THE POINT THAT STRUT IS NOT CONNECTED DUE TO THE CORROSION AND PERFORATION OF STRUT TOWER C…"~53,918 mi, complaint #1736000
  37. #37

    engine head gasket

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My van has a leak at the valve seat in cylinder 1 on the intake side. It has been inspected my a mechanic and available for anyone else to look at it. My car is not old and low mileage. The mechanic said he had someone recently in with the same problem on the…"complaint #1858605
  38. #38

    fluid leak unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Noticed the vehicle was leaking fluid. The vehicle temperature GAUGE was also running HOT. Went to a garage on 9 18 2024 and was told the 2 transmission hose lines were leaking and needed replacing. Was a significant leak. Was not able to use the vehicle due t…"complaint #2047321
  39. #39

    fuel injector

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I HAVEN'T REACHED 50,000 MILES YET BUT MY FUEL INJECTOR HAS GONE BAD. WHILE DRIVING MY ENGINE LIGHT CAME ON THEN THE CAR STARTED TO VIBRATE. I CHECKED THE MANUAL AND IT DIDN'T HELP. I'VE CALLED SEVERAL TO THE LOCATION CLOSES TO ME AND THE LOCATION I BROUGHT I…"~48,428 mi, complaint #1433999
  40. #40

    fuel pump

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Car has intermittent start issues related to the fuel pump relay in fuse box. Many reports & fixes on YouTube including engineers manufacturing parts & fixes. My van is sketchy & I use it for business travel 3 or four hours away where I get stuck. I’m not happ…"complaint #1809566
  41. #41

    noise or vibration unspecified

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "NOISE COMING FROM ENGINE EVERY TIME I GO OVER 55 SPEED, ALSO NOISE FROM WINDSHIELD AS IF THERE IS AIR COMING INTO THE CAR. NOISE FROM SPEAKERS AS THE CAR SPEEDS"~8,000 mi, complaint #1286353
  42. #42

    paint and clearcoat

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE PAINT ON THE LOWER EDGE OF THE HOOD HAS BUBBLED AND HAS STARTED RUSTING. WITH ONLY 29K MILES , THIS IS VERY UNACCEPTABLE."~29,000 mi, complaint #1483959
  43. #43

    parking brake

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE EVENTS DESCRIBED TAKE PLACE ON THE LOT OF AN AUTO AUCTION. ON 11/27/18 A COUPLE CO-WORKERS OF MINE APPROACH ME REGARDING LOOKING AT OUR SECURITY CAMERA FOOTAGE TO SEE SOMETHING IN PARTICULAR. WE TAKE A GANDER AND WHAT WE SEE SHOCKS US. A 2015 CHRYSLER TOWN…"~119,259 mi, complaint #1518924
  44. #44

    power steering hydraulic

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While driving at [REDACTED ADDRESS] on 8/13/23, the car electrical system failed. Power steering immediately failed. Brakes unresponsive. Lost control and almost veering into a semi beside us. Coasted and lane changed with no means to signal to others. Once w…"complaint #1918694
  45. #45

    steering electric assist

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I OBSERVED THE STEERING CONTROLS WERE NOT WORKING FOR THE RADIO OR ANY OTHER CONTROLS ASSOCIATED WITH THE BUTTONS ON THE STEERING WHEEL WHILE DRIVING TO WORK. I COULD NOT CHANGE THE MENU FOR THE SPEEDOMETER AND OTHER FUNCTIONS WHEN PARKED. I ALSO COULD NOT USE…"~64,000 mi, complaint #1587930
  46. #46

    steering rack mechanical

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "After Transmission failure 6 Months ago problems with Steering Vehicle, finally System locked up and unable to make a Left Turn."complaint #1804176
  47. #47

    suspension struts shocks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 50 MPH DOWNHILL, THE VEHICLE VIOLENTLY SHOOK AND THE STEERING COLUMN VIBRATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NO…"~13,700 mi, complaint #1237636
  48. #48

    torque converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "my vehicle was going up hill when it started smoking. I pulled over and found a leak under the van which was transmission fluid. I had to pay $2200.00 to have the vehicle towed home to my local mechanic and now it is costing an additional 1800.00 to fix the to…"complaint #2008369
  49. #49

    tpms

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WITHIN LESS THAN A MONTH OF OWNING THE VEHICLE, THE TPMS WARNING LIGHT RANDOMLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THE SENSOR WAS RESET MORE THAN TWICE, BUT THE DEALER WAS U…"~1,000 mi, complaint #1275320
  50. #50

    trunk or liftgate

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2015 Chrysler Town And Country Touring. The contact stated that on several occasions while parked and turned off, the tailgate button was depressed from inside of the vehicle, and the tailgate closed inadvertently. On one occasion while park…"~110,000 mi, complaint #2054931

NHTSA investigations

Search NHTSA's own recall and complaint database for CHRYSLER TOWN AND COUNTRY directly.