2014 CHRYSLER TOWN AND COUNTRY

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    seat mechanism

    79 unsafe, 4 broken

    83
    incidents
    Typical range: 58,500–110,000 mi

    Median 82,000 mi, based on 51 reports (46% had no usable mileage)

    • "WE PURCHASED OUR NEW 2014 CHRYSLER TOWN AND COUNTRY MINI VAN FROM OUR LOCAL CHRYSLER DEALER WITH TWO DEFECTIVE OUTBOARD REAR SEAT HEADRESTS. THE OUTBOARD ATTACHMENT OF THE STEEL HORSESHOE SHAPED ATTACHING ROD TO THE SEAT FRAME IS BROKEN. RETURNED VEHICLE TO D…"~6,157 mi, complaint #1183305
    • "WHILE DRIVING. I WAS SLOWLY APPROACHING A RED LIGHT. MY PASSENGER SIDE HEADREST EXPLODED OPEN. IT WAS A LOAD BANG SOUND. I TOOK IT IMMEDIATELY TO THE CHRYSLER DEALERSHIP. THEY TOLD ME IT WOULD COST ME $846.00 NOT INCLUDING LABOR FEES. THEN THEY GAVE ME A PI…"~58,570 mi, complaint #1481831
    • "DRIVING MY CAR ABOUT [REDACTED ADDRESS] AND THE HEAD REST POPPED OUT FOR NO REASON AND HIT THE BACK OF MY HEAD. THIS IS A 2014 CHRYSLER TOWN AND COUNTRY AT THE TIME OF THE INCIDENT IT HAD 80,000 MILES ON THE CAR. I BROUGHT IT TO THE CHRYSLER DEALERSHIP AND TH…"~80,000 mi, complaint #1408753
    • "I WAS STOPPED AT A STOPLIGHT & SUDDENLY THE HEADREST IMPLODED INTO THE BACK OF MY HEAD. AT FIRST, I THOUGHT I HAD BEEN HIT FROM BEHIND. LOOKED IN THE MIRROR, NOBODY BEHIND ME. THEN I THOUGHT SOMEONE HAD GOTTEN INTO MY CAR & STRUCK THE BACK OF MY SEAT, WHICH WA…"~106,000 mi, complaint #1485805
    • "THE HEADREST ON THE DRIVERS SIDE DEPLOYED WHILE DRIVING ON A SMOOTH ROAD AND DISORIENTED ME FOR A FEW SECONDS. THE STREET IS CURVY AND IS ON A CAUSEWAY. I DRIVE IT EVERYDAY AT A SPEED LIMIT OF 45."~144,000 mi, complaint #1692923
  2. #2

    engine stall or no start

    9 stranded, 50 unsafe

    59
    incidents
    Typical range: 30,500–85,000 mi

    Median 62,500 mi, based on 101 reports (22% had no usable mileage)

    • "MY 2014 CHRYSLER TOWN AND COUNTRY SHUTS OFF WHILE I AM DRIVING AND THE STEERING LOCKS UP. IT HAS HAPPENED ON 3 DIFFERENT OCCASIONS. AFTER IT HAPPENED THE FIRST TIME, I TOOK IT TO THE DEALER AND THEY COULDN'T FIND ANYTHING WRONG WITH THE VEHICLE AND DIDN'T KNOW…"~4,800 mi, complaint #1240667
    • "MY CAR IS JUST SHUTTING OFF WHILE GOING 60MPH ON THE HIGHWAY. JUST SHUTS OFF WHILE IN PARK, REMOTE START, DRIVING. WILL DO IT AT 20MPH, WILL DO IT AT 60MPH. ONCE IT SHUTS OFF, I LOOSE POWER STEERING."~46,000 mi, complaint #1635683
    • "*NOTE REPORTING THREE DIFFERENT DISCREPANCIES DATES INCLUDED* AFTER DRIVING VEHICLE APPROXIMATELY 1 MILE, VEHICLE WHICH WAS IN MOTION BEGAN TO STUTTER AND EVENTUALLY STALLED OUT. THE STALL CAUSED THE VEHICLE TO LOSE BRAKE FUNCTION AND POWER STEERING. VEHICL…"~66,000 mi, complaint #1431061
    • "The contact owns a 2014 Chrysler Town and Country. The contact stated that while his wife was driving approximately 20-30 MPH, the vehicle stalled. There were no warning lights illuminated. The contact's wife veered to the side of the road and parked the vehic…"~90,000 mi, complaint #1794593
    • "THE VAN SHUTS OFF WHILE DRIVING, TONIGHT I WAS TRAVELING AND AS I STARTED DE ACCELERATION FOR A STOP LIGHT THE VAN SHUT OFF AND I LOST POWER STEERING AND BREAKS. THISNCOUKDVE BEEN VERY BAD ESPECIALLY IF I HAD MY KIDS IN THE CAR."~138,000 mi, complaint #1561579
  3. #3

    airbag system

    55 unsafe

    55
    incidents
    Typical range: 37,000–85,000 mi

    Median 61,000 mi, based on 59 reports (36% had no usable mileage)

    • "SUBJECT VEHICLE (2014 CHRYSLER TOWN AND COUNTRY VAN, VEHICLE 2) WAS INVOLVED IN COLLISION ACCIDENT WITH 2005 FORD MUSTANG (VEHICLE 1). VEHICLE 1 PULLED OUT FROM A STOP SIGN TO TURN LEFT ONTO 4 LANE THOROUGHFARE WITH A LARGE TRUCK TURNING RIGHT ONTO STREET WHER…"~2,995 mi, complaint #1088392
    • "THE HEADREST DEPLOYED WHILE PARKED IN MY DRIVEWAY OVERNIGHT. ITS APPARENT IT WAS DEFECTIVE. I CAN SEE BROKEN PIECES INSIDE. CHRYSLER REFUSES TO EVEN LOOK AT THE CAR."~44,500 mi, complaint #1379232
    • "THE DRIVER SIDE HEADREST'S AIRBAG DEPLOYED WITHOUT ANY PARTICULAR REASON. THE VAN WAS PARKED IN THE DRIVEWAY, AND MY WIFE WAS TAKING OUT HER BAG FROM THE PASSENGER SECTION WHEN SUDDENLY THE HEADREST DEPLOYED."~64,000 mi, complaint #1633891
    • "UPON TURNING ON THE IGNITION OF MY VEHICLE IN THE GARAGE, THE AIRBAG INDICATOR LIGHT WENT ON IN THE DASHBOARD. WHILE DRIVING WHETHER IT BE ON THE HWY/CITY THE LIGHT STAYED ON AND WOULDN'T TURN OFF. THIS CAR HASN'T BEEN IN AN ACCIDENT ACCORDING TO MY KNOWLEDG…"~87,000 mi, complaint #1514269
    • "I BOUGHT VAN USED BUT THE RED GUY WITH THE AIR BAG IS ON ALL THE TIME ON THE DASH SINCE I BOUGHT IT. BUT READING ABOUT IT, IT'S A SAFETY ISSUE IN A LOT OF TOWN AND COUNTRY'S THIS YEAR."~117,000 mi, complaint #1524980
  4. #4

    door latch and hinge

    38 unsafe, 1 broken, 1 annoyance

    40
    incidents

    Commonly reported, insufficient mileage data - n=19, median 69,500 mi, no reliable range below 25 reports.

    • "WHILE DRIVING ON THE EXPRESSWAY THE BOLTS THAT HOLD HOOD LATCH IN PLACE BECAME LOOSE AND THE HOOD LIFTED WHILE IN MOTION. VEHICLE WAS GOING AT A SPEED OF ABOUT 70MPH. THE HOOD HIT THE WINDSHIELD WITH A STRONG FORCE AND INSTANTLY SHATTERED THE FRONT WINDSHIELD."~20,000 mi, complaint #1257590
    • "THE REAR PASSENGER SLIDING DOOR CONTINUES TO TRY TO LATCH AFTER CLOSED, GENERALLY ONLY ON VERY HOT DAYS. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY OR IN MOTION. THIS IS A WELL KNOWN PROBLEM WITH THESE VEHICLES. PLEASE READ THE COMMENTS ON THE SITE BELOW TO S…"~65,000 mi, complaint #1689001
    • "DRIVER SIDE REAR SLIDING DOOR WILL NOT LATCH ALL THE WAY. KEEPS POPPING IN AND OUT. WHEN DRIVING THE DOOR AJAR LIGHT COMES WHEN WHEN I HIT A BUMP. I HAVE READ ONLINE THIS HAPPENING TO MANY OTHER TOWNS AND COUNTRIES."~86,000 mi, complaint #1693727
    • "SLIDING DOORS HAVE DIFFICULTY OPENING AND CLOSING ON BOTH SIDES. PLASTIC COVERING BREAKS OFF EVERY TIME THE DOORS OPEN/CLOSE, LEAVING EXPOSED WIRES ON THE OUTSIDE OF THE VEHICLE."~99,000 mi, complaint #1700377
    • "SLIDING RIGHT SIDE DOOR OPENING BY ITSELF (MOSTLY HAPPENING OVERNIGHT), REAR LIFT GATE HAS OPENED BY ITSELF TWICE (SO FAR), DRIVER'S SIDE SLIDING DOOR HAS OPENED BY ITSELF ONCE (OVERNIGHT). I SHUT THE POWER SWITCH TO IT OFF, BUT IT'S STILL HAPPENING. SO FAR, T…"~136,000 mi, complaint #1653726
  5. #5

    wiring harness

    1 stranded, 32 unsafe, 2 annoyance

    35
    incidents
    Typical range: 20,000–81,000 mi

    Median 47,000 mi, based on 45 reports (20% had no usable mileage)

    • "I RENTED A TOWN AND COUNTRY FROM ENTERPRISE. DROVE 2,000 MILES FROM PA TO FL. ON THE WAY BACK WHILE DRIVING ON THE HIGHWAY THE IGNITION GOT DISCONNECTED BRIEFLY AND CAME BACK AFTER 1-2 SECONDS. AT THAT TIME I DIDN'T REALIZE HOW DANGEROUS IT COULD BE (WE HAD NO…"~2,000 mi, complaint #1051762
    • "RADIO, GAUGES, TURN SIGNALS, AND AC RANDOMLY STOP WORKING. WIPERS TURN ON AT THE SAME TIME. SOME TIMES FOR SECONDS, SOMETIMES FOR HOURS."~28,900 mi, complaint #1301268
    • "TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING, A NOISE OCCURRED THAT WAS COMING THROUGH THE VEHICLE VENT DRIVER SIDE FRONT DOOR AND SMOKE WAS COMING THROUGH THE VENT SWITCH. THE CONTACT ALSO STATED THAT ON THE DRIVE…"~64,700 mi, complaint #1665725
    • "THE 'NO FUSE' INDICATOR COMES ON AT RANDOM TIMES. IT MAY STAY ON FOR MONTHS AT A TIME AND SOMETIMES WILL JUST FLUCTUATE BETWEEN THE ODOMETER AND NO FUSE INDICATION. EVERYTHING ELECTRICAL STILL WORKS WHILE THE NO FUSE INDICATION IS ON. THE FUSE HAS BEEN CHANGED…"~104,250 mi, complaint #1533926
    • "The contact's wife owned a 2014 Chrysler Town and Country. The contact stated while his wife was driving 30 MPH, there was an electrical fumes odor inside the vehicle. The contact stated no warning light was illuminated. The driver was able to park on the side…"~200,000 mi, complaint #1834561
  6. #6

    engine oil consumption

    32 unsafe, 1 broken, 1 annoyance

    34
    incidents
    Typical range: 57,500–97,500 mi

    Median 80,000 mi, based on 33 reports (23% had no usable mileage)

    • "I HAD A OIL CHANGE. 6 DAYS LATER I FOUND OIL ON MY GARAGE FLOOR. ONE DAY BEFORE NO OIL. TOOK VAN TO DEALER AND WAS TOLD OIL COOLER LEAKING. HAD TO ADD 2 QUARTS OF OIL TO MAKE IT DEALER. NO WARNING LIGHTS OF LOW OIL. OIL CAME OUT REAL FAST. LUCKY TO WATCH…"~28,000 mi, complaint #1255560
    • "TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT NOTICED AN OIL LEAK COMING FROM THE VEHICLE WHILE IT WAS PARKED IN THE GARAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A CRACK IN THE HOUSING THAT NEEDED TO BE…"~53,000 mi, complaint #1355988
    • "OIL FILTER ADAPTER HOUSING FAILURE, LEAKS OIL ALL OVER THE MOTOR AND EXHAUST"~80,000 mi, complaint #1544749
    • "I NOTICED OIL UNDER MY VEHICLE. I CRAWLED UNDERNEATH THE VEHICLE AND NOTICED OIL WAS COATING ALL VISIBLE PARTS OF MOTOR. UPON FURTHER INSPECTION THE OIL FILTER HOUSING ASSEMBLY HAS DEVELOPED A CRACK IN IT. THIS IS A PLASTIC PIECE THAT IS AFFIXED TO THE ENGINE…"~107,000 mi, complaint #1727351
    • "LEAKING OIL SO I TOOK IT IN AND MECHANIC SAYS THE OIL FILTER HOUSING IS CRACKED AND NEEDS TO BE REPLACED. APPARENTLY IT'S PRETTY COMMON AMONG THESE VEHICLES AND HE'S HAVING A HARD TIME GETTING THE PART TO FIX IT. IT'S ON BACK ORDER."~160,000 mi, complaint #1734959
  7. #7

    power windows and locks

    24 unsafe, 5 broken, 4 annoyance

    33
    incidents

    Commonly reported, insufficient mileage data - n=22, median 63,500 mi, no reliable range below 25 reports.

    • "DRIVER SIDE SLIDING DOOR MOTOR BEGINS TO OPERATE ON ITS OWN WHILE THE VEHICLE IS ON OR OFF. THE VEHICLE HAS NOW BEEN AT A DEALER 3 TIMES FOR REPAIR WITHOUT ANY SUCCESS. THIS TIME IT ALSO HAS CAUSED COMPLETE FAILURE OF SEVERAL BATTERY CELLS CAUSING THE VEHICLE…"~26,000 mi, complaint #1313233
    • "OUR VAN WAS PARKED IN OUR DRIVEWAY WITH OUR KIDS INSIDE. WHEN MY WIFE OPENED THE DRIVER'S DOOR IT BEGAN TO ROLL DOWN THE DRIVEWAY, DRAGGING MY WIFE AND WITH OUR TWO SMALL CHILDREN IN THE VAN. THE VAN WENT ACROSS THE STREET STRIKING A NEIGHBORS AC UNIT. MY WI…"~51,000 mi, complaint #1277519
    • "WHILE I WAS WAITING TO PICK UP SOMEONE ON A SCHOOL PARKING LOT (BEING PARKED, AND ENGINE WAS ON), I SUDDENLY HEARD VERY(!!) LOUD, SEVERAL THUNDER-LIKE OR SHOT-GUN SOUNDS. AS I ROLLED DOWN THE DRIVER'S SIDE WINDOW, I HEARD AGAIN THAT SAME SOUNDS AND THE SOUND I…"~60,379 mi, complaint #1529382
    • "MY VAN WAS PARKED IN MY DRIVEWAY. I GOT IN IT AND TURNED IT ON. I WENT TO UNROLL THE DRIVER SIDE WINDOW AND I HEARD GLASS BREAKING. THE ENTIRE DRIVER SIDE WINDOW SLID DOWN INTO THE DOOR FRAME AND WOULD NOT ROLL BACK UP AND I HEARD THE GLASS BREAKING ON THE…"~86,000 mi, complaint #1476286
    • "THE REAR SLIDING DOOR MAKES A LOUD BUZZING NOISE WHEN THE DOOR LOCKS AND UNLOCKS. I'VE BEEN TOLD THAT IT IS THE ACTUATOR. IT HAPPENS EVERY SINGLE TIME THE DOOR IS LOCKED OR UNLOCKED, WETHER DRIVING OR STATIONARY."~118,000 mi, complaint #1682187
  8. #8

    engine internal

    4 stranded, 25 unsafe, 1 broken, 1 annoyance

    31
    incidents
    Typical range: 80,000–130,000 mi

    Median 90,000 mi, based on 25 reports (26% had no usable mileage)

    • "I WAS DRIVING THROUGH A WATER PUDDLE ON A TWO LANE CITY STREET WHEN THE BACKWASH OF WATER FROM A TRUCK IN FRONT ENTERED MY ENGINE THROUGH THE AIR INTAKE DUCTING AND CAUSED THE ENGINE TO LOCK UP (HYDROLOCKED) DISABLING MY CAR AND LEAVING IT INOPERABLE. THIS IM…"~14,500 mi, complaint #1230853
    • "MY VEHICLE HAS A TICKING PROBLEM (LIFTER) FOR OVER 8 MONTHS. I NEED TO GET IT FIXED AND NO ONE WORKS ON THE ENGINE. ONLY THE DEALER. SECONDLY, MY ENGINE LIGHT COMES ON FOR THE THERMOSTAT GAUGE."~80,000 mi, complaint #1726065
    • "I AM HAVING A CYLINDER 2 MISFIRE WITH 90K MILES ON VEHICLE. VEHICLE IS CLEARLY MISSING AT IDLE WITH HEAVY SHAKING AND STRONG ODOR OF EXHAUST FUMES. I HAVE REPLACED SPARK PLUGS AND NEW IGNITION COILS WITH NO CHANGES. I HAVE ALSO REPLACED THE OIL FILTER HOUSING…"~90,000 mi, complaint #1742243
    • "RECEIVE OBD ERROR CYLINDER 4 MISFIRE (P0304). MECHANICS HAVE REPLACED ALL PLUGS & IGNITION COIL ON CYLINDER 4. CEL WITH SAME ERROR CAME BACK. ROUGH IDLE AT STATIONARY POSITION. CAR AS 127K MILES ON IT. CHRYSLER EXTENDED ENGINE WARRANTIES ON 2011-2013 T&CS…"~127,000 mi, complaint #1644547
    • "TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL UNDERNEATH THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT HAD THE OIL FILTER HOUSING REPLACED. RECENTLY WHILE DRIVING 28 MPH, THE VEHIC…"~144,000 mi, complaint #1728095
  9. #9

    other

    12 unsafe, 7 annoyance

    19
    incidents

    Commonly reported, insufficient mileage data - n=12, median 11,500 mi, no reliable range below 25 reports.

    • "MY TOWN AND COUNTRY HAS THE POWER FOLDING THIRD ROW SEATS. MY KIDS AND I WERE SITTING IN THOSE SEATS ON JULY 4TH FOR THE FIREWORKS SHOW. I WAS SHIFTING IN THE SEAT WHEN MY KNEE ACCIDENTALLY PRESSED THE SEAT FOLD BUTTON WHICH STARTED COLLAPSING THE THIRD ROW SE…"~2,200 mi, complaint #1212956
    • "TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING 60 MPH, A CHILD'S FINGER BECAME STUCK IN THE HEADPHONES THAT WERE EQUIPPED FOR THE FACTORY DVD PLAYER. THE CONTACT MENTIONED THAT THERE WAS A DEFECT IN THE HEADPHONES. THE…"~8,000 mi, complaint #1069332
    • "I WAS CHANGING THE LEFT FRONT TIRE BECAUSE THE TIRE HAD A NAIL IN IT. I USED THE TIRE JACK FROM THE VEHICLE. THE VEHICLE WAS RAISED AND THE TIRE WAS REMOVED AND THE JACK COLLAPSED. THE VEHICLE WAS PERFECTLY LEVEL IN A GARAGE WITH A CEMENT FLOOR. THE VEHICLE W…"~12,000 mi, complaint #1147324
    • "WE HAVE MULTIPLE ELECTRICAL PROBLEMS INVOLVING DIFFERENT SYSTEMS. ORC AND SEAT BELT TENSION-ER NEEDS TO BE REPLACED. BLIND SPOT SENSOR AND HARNESS NEEDS TO BE REPLACED. ALONG WITH LEFT SIDE MODULE. LOCK ACTUATOR ON PASSENGER SIDE DOOR NEEDS TO BE REPLACED…"~62,898 mi, complaint #1455120
    • "ON MARCH 12, 2019 MY VAN BURST INTO FLAMES WHILE PARKED IN MY DRIVEWAY. THE VAN WAS A TOTAL LOSS AND MY VW WHICH WAS PARKED IN FRONT OF THE VAN WAS DEEMED TO BE A TOTAL LOSS BY THE INSURANCE COMPANY. THERE WAS ALSO EXTENSIVE DAMAGE DONE TO THE FRONT WALL OF M…"~120,000 mi, complaint #1683695
  10. #10

    transmission automatic

    5 stranded, 14 unsafe

    19
    incidents

    Commonly reported, insufficient mileage data - n=14, median 85,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. ON SEVERAL OCCASIONS, THE VEHICLE WAS PLACED IN DRIVE AND FAILED TO RESPOND. THE CONTACT NOTICED HESITATION BEFORE THE TRANSMISSION ENGAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS…"~24,000 mi, complaint #1375027
    • "WHILE BACKING VEHICLE OUT OF DRIVEWAY, I STOP AND CHANGE GEARS FROM REVERSE TO DRIVE AND HEAR A CLUNKING SOUND. OUR ROADWAY AND DRIVEWAY IS NOT ON AN INCLINE AND I DID COMPLETELY STOP. THIS INCIDENT HAS HAPPENED A TOTAL 3 TIMES IN THE PAST 3 MONTHS. TOOK THE V…"~49,000 mi, complaint #1190452
    • "GOES DEAD WHEN COMING TO A STOP. ALSO HESITATES AFTER STOPPING, THEN ACCELERATING. DOES THIS ABOUT 2X/DAY. LOCAL DEALER COULD NOT DETERMINE THE PROBLEM. TOOK TO LOCAL TRANSMISSION MECHANIC, WHO HAS DETERMINED TRANSMISSION NEEDS REPLACING"~77,000 mi, complaint #1637205
    • "IN OCTOBER THE FLEX [REDACTED PLATE], REPAIRED. IT CRACKED AGAIN IN DECEMBER, REPAIRED. THEN CRACKED AGAIN IN FEBRUARY, REPAIRED AND TOLD THE TRANSMISSION WAS BAD CAUSING FLEX PLATE TO CRACK. CRACKED AGAIN THIS MONTH THEY ARE NOW ARE STATING IT IS THE ENGINE.…"~99,368 mi, complaint #1579025
    • "TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TRANSMISSION PUMP WENT OUT WITHOUT WARNING. THE CONTACT CALLED LAURA CHRYSLER DODGE JEEP RAM AT [REDACTED PHONE] (LOCATED AT [REDACTED ADDRESS] W, SULLIVAN, MO 63080) AND WAS IN…"~129,000 mi, complaint #1628552
  11. #11

    control module

    3 stranded, 12 unsafe, 1 annoyance

    16
    incidents
    Typical range: 44,000–94,000 mi

    Median 70,000 mi, based on 25 reports (11% had no usable mileage)

    • "WHILE DRIVING ON THE HIGHWAY SUDDENLY THE CAR SHIFTED DOWN ON ITS OWN WITH A BIG 'THUD" AND WOULD NOT COME OUT OF THE GEAR AND STAYED IN THE 2ND GEAR TILL WE GOT TO A CHRYSLER DEALER AND HAD TO LEAVE THE CAR FOR ABOUT 3 DAYS WHILE THEY CHECKED THINGS OVER AND…"~2,000 mi, complaint #1202732
    • "CAR CUT OFF AND WOULD NOT START. TOOK THE CAR TO A CHRYSLER DEALERSHIP AND THEY SAID IT WAS THE BATTERY. THEY CHARGE THE BATTERY AND THE CAR STILL WOULD NOT START. THEN THEY SAID IT WAS THE TIPM, THEY HAD TO ORDER THE PART AND 39 OTHER WAS WAITING ON THE PART…"~52,533 mi, complaint #1214156
    • "TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 50 MPH, THE REAR DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE DOOR WAS NOT OPEN; HOWEVER, THE INDICATOR REMAINED ILLUMINATED UNTIL THE VEHICLE CAME TO A STOP. THE VEHI…"~78,200 mi, complaint #1481531
    • "1. VAN IS RANDOMLY NOT STARTING 3-5 TIMES PER WEEK. REPLACED BATTERY ISSUE OF NOT STARTING STILL REMAINED. USING A JUMP STARTER BATTERY PACK TO START VEHICLE--STARTS RIGHT UP AFTER FEW MINUTES OF IT BEING CONNECTED. TOOK IT TO OWEGO, NY ROYAL CHRYSLER WAS…"~93,847 mi, complaint #1597275
    • "MY VEHICLE RANDOMLY SHUT OFF WHILE DRIVING. IT HAPPENED 15 TIMES OVER THE PAST YEAR CREATING EXTREMELY DANGEROUS SITUATIONS. BECAUSE IT WAS NOT THROWING ANY CODES, AND WOULD NOT REPLICATE OFTEN, IT WAS HARD TO DIAGNOSE UNTIL I DEVELOPED AN ISSUE WITH STARTIN…"~160,000 mi, complaint #1690606
  12. #12

    tpms

    7 unsafe, 8 annoyance

    15
    incidents

    Commonly reported, insufficient mileage data - n=14, median 56,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT TIRE PRESSURE MONITORING SYSTEM FAILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INFLATED THE TIRE AND STATED THAT THE VEHICLE NEEDED TO BE RUN WITH THE AIR LEVEL CORRECT…"~6,000 mi, complaint #1171617
    • "THE TIRE PRESSURE MONITORING SYSTEM TPMS IS NOT FUNCTIONING CORRECTLY, THE SYSTEM DOES NOT DETECT A LOW PRESSURE OR ZERO PSI EVENT OR WHEEL REMOVAL FOR ALL FOUR TIRES WHILE STATIONARY OR MOVING. THE SYSTEM CONSTANTLY REPORTS ALL TIRE PRESSURES ARE OK AND WITHO…"~36,900 mi, complaint #1240521
    • "THE TIRE SYSTEM LIGHT STAYS ON. THE DEALER STATE TIES ARE NEW. I INFLATED ALL THE TIRES TO THE RECOMMENDED PRESSER. CHRYSLER CORPORATION SAID VEHICLE VIN NUMBER NOT UNDER THE SAME RECALL # P63"~48,700 mi, complaint #1294940
    • "TIRE PRESSURE MONITORING LIGHT CAME ON. CHECKED TIRES. ALL WITHIN NORMAL RANGE. LOOKED UP RECALLS AND FOUND RECALLS ON MARCH AND APRIL OF 2014 TOWN AND COUNTRY BUT MY CAR WAS MADE IN JULY OF 2014 SO WAS NOT INCLUDED. I WILL HAVE TO PAY TO FIX IT.. HAVE NO…"~58,000 mi, complaint #1417315
    • "The contact owns a 2014 Chrysler Town and Country. The contact stated that the TPMS warning light was illuminated and when the tires were rotated, the passenger’s side rear sensors could not be located, failing to identify a low tire pressure failure. The deal…"~119,000 mi, complaint #1972926
  13. #13

    seatbelt and pretensioner

    12 unsafe

    12
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE SEAT BELT WAS JAMMED IN THE LATCH. THE SEAT BELT WAS ABLE TO BE UNLATCHED FROM THE VEHICLE; HOWEVER, UPON INSPECTION, THERE WAS A TEAR IN THE SEAT BELT. THE VEHICLE WAS TAKEN TO THE…"~13,368 mi, complaint #1262207
    • "THE SECOND ROW PASSENGER SEAT BELTS DID NOT LOCK IN A SEVERE FRONT CRASH RESULTING IN SEVERE INJURIES TO THE TWO PASSENGERS SEATED THERE. THE RIGHT PASSENGER HIT THE REAR OF THE FRONT PASSENGER SEAT RESULTING IN BROKEN STERNUM, RIBS AND SOME INTERNAL INJURIES…"~40,000 mi, complaint #1358484
    • "A COUPLE MONTHS AGO, THE SRS LIGHT STARTED COMING ON INTERMITTENTLY. THE LIGHT COMES ON RANDOMLY, WHILE DRIVING, WHILE PARKED, WHILE MAKING LEFT-TURNS, WHILE BRAKING, WHILE ACCELERATING, ETC... BECAUSE NO ACCIDENT HAD OCCURRED, I ASSUMED IT WAS FAULTY CONNECTO…"~68,000 mi, complaint #1444141
    • "WHILE THE VEHICLE WAS IN MOTION, THE BUCKLED SEAT BELT ON THE PASSENGER SIDE THIRD ROW SEATING LOCKED IN PLACE AS MY AUTISTIC GRANDSON WRAPPED IT AROUND HIS NECK. I LOOKED IN THE REAR VIEW MIRROR, PULLED TO THE SIDE OF THE ROAD WHICH LUCKILY HAPPENED TO BE A…"~70,000 mi, complaint #1616144
    • "The contact owns a 2014 Chrysler Town and Country. The contact stated that the third-row passenger’s and driver’s side seat belts were not sitting across the passenger's chest correctly. The seat belts were mounted from the front of the seat rather than mounte…"~118,861 mi, complaint #1751141
  14. #14

    engine head gasket

    11 unsafe

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "I OWN A 2014 TOWN AND COUNTRY. THE CHECK ENGINE LIGHT HAS COME ON AT AROUND 59800 MILES. BROUGHT TO MECHANIC AND HE INFORMED ME CYLINDER 6 WAS MISFIRING. UPON FURTHER INVESTIGATION HE SAID THE CYLINDER HEAD WAS CRACKED. I CALLED CHRYSLER BECAUSE MECHANIC SAID…"~59,800 mi, complaint #1637883
    • "I HAVE EXPERIENCED A FAILURE IN THE NUMBER TWO CYLINDER HEAD. CHRYSLER REFUSES TO ACKNOWLEDGE ANY PROBLEMS WITH THIS MOTOR FOR THIS YEAR. EVEN THOUGH IT IS THE SAME MOTOR THAT THEY HAVE USED IN 2011 2012 AND 2013 AND DURING THOSE YEARS THEY HAVE COVERED SUCH F…"~100,800 mi, complaint #1612365
    • "I HAVE GOT A #2 CYL MISFIRE THAT HAS BEEN DIAGNOSED AS A BAD HEAD AND NEEDS TO BE REPLACED. AFTER DOING A LITTLE BIT OF RESEARCH I HAVE FOUND THAT CHRYSLER DID A FIX ON SEVERAL OTHER YEARS FOR THIS SAME ISSUE BUT DOES NOT COVER THE 2014 MODEL PER CHRYSLER. C…"~120,000 mi, complaint #1575721
    • "TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STARTED SHAKING ABNORMALLY, AND LOSS MOTIVE POWER. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPE…"~127,000 mi, complaint #1737190
    • "THE ENGINE IN MY CHRYSLER TOWN & COUNTRY MINIVAN, 3,6L ENGINE, DEVELOPED A SERIOUS "MISS" CAUSING POWER LOSS AND VIOLENT VIBRATION WHEN TRYING TO ACCELERATE. IT HAS BEEN DETERMINED TO BE A MISSFIRE IN CYLINDER #2. BY TESTING, IT IS DETERMINED TO BE A FAULTY…"~128,000 mi, complaint #1737185
  15. #15

    adas blind spot

    9 unsafe

    9
    incidents

    Commonly reported, insufficient mileage data - n=11, median 52,000 mi, no reliable range below 25 reports.

    • "SIDE MONITOR SENSORS FAIL AFTER LESS THAN 30K MILES. SYSTEM BEEPS EVERY 5 SECONDS AND SPEEDOMETER FLASHES WARNING TO GET THE SYSTEM SERVICED. IT WILL NOT STOP BEEPING. THE MONITORS ROT OUT BECAUSE THEY ARE NOT SEALED PROPERLY. THIS SHOULD DEFINITELY BE A R…"~28,000 mi, complaint #1462059
    • "BLIND SPOT DETECTION MONITOR FAILING DUE TO CORROSION ON THE TERMINALS"~39,000 mi, complaint #1694966
    • "BLIND SPOT SENSORS ON BOTH SIDES ARE NOT WORKING. I HAVE NOT HEARD OF ANY RECALLS FOR THIS PROBLEM. I'VE HAD THEM IN FOR SERVICE SEVERAL TIMES. PASSENGER SIDE SENSOR WAS REPLACED ONCE AND DRIVERS SIDE TWICE BUT PROBLEMS KEEP REOCCURING. INDICATOR ON DASH READS…"~52,000 mi, complaint #1372707
    • "THE VEHICLE'S ENTIRE ELECTRICAL SYSTEM SHUT DOWN ONE DAY UPON STARTING IN MY GARAGE. IT WAS STILL DRIVEBLE, BUT THERE WERE NO WORKING ELECTRICAL COMPONENTS. I TOOK IT TO AN EXCELLENT INDEPENDENT SHOP AND THEY WERE UNABLE TO DIAGNOSE THE PROBLEM, AND SAID IT NE…"~93,000 mi, complaint #1652110
    • "THE BLIND SPOT MONITORING SYSTEM QUIT WORKING. THIS WAS NOTICED WHEN ENGAGING A VEHICLE FROM MY BLIND SPOT AND WHEN OVER TAKING ME ON THE LEFT LANE."~110,000 mi, complaint #1626847
  16. #16

    engine cooling

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "AT 91,614 MILES ENGINE IS LEAKING OIL, TOOK TO CHRYSLER DEALER THEY SAID IT IS OIL COOLER/FILTER ADAPTER . THEY WANT OVER $1000. TO FIX IT, I HAVE A EXTENDED WARENTEE THEY SOLD ME FOR OVER $2000., AND THEY WON,T COVER IT. PLASTIC PART ON ENGINE, BAD DESIGN."~90,000 mi, complaint #1625083
    • "VEHICLE OVERHEATS TO THE POINT WHERE I HAVE TO PULL OVER, OPEN THE HOOD, OPEN THE RADIATOR CAP, LET IT DRAIN AND ADD MORE WATER/ANTIFREEZE. I HAVE T DO THIS EVERY DAY ONCE OR TWICE A DAY. I DRIVE 7 MILES TO WORK. THE THERMOSTAT HAS BEEN REPLACED AND THE CAR…"~90,000 mi, complaint #1469666
    • "THE OIL PUMP COOLANT LINE AND HOUSING NEEDS TO BE REPLACED - COSTING ABOUT $1K FOR PARTS AND LABOR. THE VAN ONLY HAS 115K MILES AND HAS BEEN WELL-MAINTAINED. I HEARD FROM BOTH THE AUTO REPAIR SHOP AND THE DEALER THAT THIS IS A KNOWN ISSUE AMONG MANY OTHER VANS…"~115,000 mi, complaint #1732954
    • "INVOICE DATE 02/28/2019: WHILE DRIVING THE OIL FILTER/COOLER ON TOP THE ENGINE CRACKED OPEN AND STARTED PUMPING OIL OUT AND ALL OVER THE TRANSMISSION. HAD ADAPTER ENGINE OIL FILTER COOLER (68105583AF) REPLACED. THIS COULD HAVE TRASHED THE ENGINE HAD I NOT SMEL…"~128,020 mi, complaint #1576695
    • "WHILE DRIVING, THE VEHICLE TEMPERATURE JUMPED INTO THE RED. WE PULLED OVER IMMEDIATELY AND FOUND OIL AND COOLANT SPRAYED ON THE ENGINE COMPARTMENT. FURTHER INSPECTION SHOWED OIL IN THE RADIATOR MIXED WITH THE COOLANT. THE OIL COOLER FAILED AND OIL WAS BEING P…"~144,688 mi, complaint #1743645
  17. #17

    brake hydraulics

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "I GOT INTO THE CAR WHICH HAD BEEN PARKED ON A HILL. THE FRONT OF THE VEHICLE FACED UPWARD. I TURNED ON THE ENGINE AND PUT MY FOOT ON THE BRAKE. (AT THAT MOMENT I DIDN'T NOTICE THAT THE BRAKE WAS STIFF). I SWITCHED GEARS INTO DRIVE AND IT SLOWLY SLID BACKWARD D…"~4,000 mi, complaint #1175871
    • "I STARTED FEELING A WEIRDNESS IN MY BRAKES WHEN I WENT TO STOP NORMALLY AT STOP SIGNS, WHEN COMING UP TO CARS & STOP LIGHTS, AND JUST BASIC BRAKING WHILE TURNING INTO PARKING LOTS, DRIVEWAYS, ETC. NO SLAMMING OF BRAKES JUST NORMAL BRAKING. THE BRAKES SEEM…"~8,000 mi, complaint #1213317
    • "BREAKS GET HARD IN UPHILL POSITION WHEN COLD"~10,000 mi, complaint #1233782
    • "ON AUGUST 7TH, 2015 I WAS DRIVING OUR 2014 CHRYSLER TOWN AND COUNTRY ON A HIGHWAY IN SPRINGFIELD, MO FROM TEXAS, WITH MY THREE CHILDREN WITH ME, GOING ABOUT 65 MPH, WHEN A CAR CUT IN FRONT OF ME. WHEN I PRESSED ON THE BRAKES, THEY WENT ALL THE WAY TO THE FLOOR…"~30,000 mi, complaint #1209532
    • "TAKATA RECALL. .ON 04/03/2019 APPROXIMATELY 3:45 PM I WAS ON A CITY RESIDENTIAL STREET MOVING AT 30 MPH. I WAS COMING UP TO A STOP SIGN GOING DOWNHILL AND I PRESSED ON THE BRAKE PEDAL AND IT WENT TO THE FLOOR. I PRESSED AGAIN AND THE SAME THING HAPPENED I PUMP…"~68,500 mi, complaint #1565523
  18. #18

    key fob and immobilizer

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "THIS IS NOT AN ACCIDENT. THIS IS A SAFETY CONCERN REGARDING THE ENGINE STARTING/STOP BUTTON WHEN OPERATING THE VEHICLE USING THE START/STOP BUTTON YOU CAN EXIT THE VEHICLE WITH THE ENGINE RUNNING WITHOUT ANY TYPE OF WARNING SIGNAL THAT THE ENGINE IS STILL RUN…"~6,000 mi, complaint #1097059
    • "ON THE KEYLESS START SYSTEM THERE IS NO WARNING THAT THE ENGINE IS RUNNING WHEN YOU OPEN THE DOOR. THE DOOR CAN BE LOCKED AND YOU WALK AWAY WITH THE VERY QUIET ENGINE RUNNING. HAD THIS HAPPENED WITH THE VEHICLE PARKED IN MY GARAGE THE HOUSE WOULD FILL WITH CAR…"~11,500 mi, complaint #1178318
    • "WHILE OUT OF TOWN (200 MILES FROM HOME) AND STOPPING FOR A BRAKE, I EXITED THE CAR. I RETRIEVED SOME PERSONAL BELONGINGS AND ACCIDENTALLY PUT MY HAND ON THE DOOR LOCK SWITCH. WHILE CLOSING THE DOOR, I NOTICED THAT THE KEY FOB WAS STILL ON THE CONSOLE, BUT IT…"~11,970 mi, complaint #1125219
    • "WE RENTED A 2014 CHRYSLER TOWN AND COUNTRY TO DRIVE TO FLORIDA WITH OUR 2 YEAR OLD SON. WHILE DRIVING 68 MPH, MY HUSBAND'S KNEE HIT THE KEY, WHICH TURNED THE ENGINE OFF AS WELL AS ALL POWER TO THE MINIVAN. LUCKILY, TRAFFIC WAS LIGHT AND WE WERE ABLE TO COAST…"~28,000 mi, complaint #1102149
    • "HUGE SAFETY ISSUE. I HAD A HORRIBLE EXPERIENCE THIS PAST SATURDAY. HAD MY ARMS FULL; GRANDCHILD, 2 DIAPER BAGS, PURSE, KEYS. VAN WAS LOCKED. STARTED VAN WITH AUTO STARTER. OPENED BOTH BACK DOORS OF T AND C WITH KEY FAUB. SET BAGS IN BACK. PUT KEY ON F…"~62,200 mi, complaint #1198308
  19. #19

    unintended acceleration

    6 unsafe

    6
    incidents

    Commonly reported, insufficient mileage data - n=11, median 22,500 mi, no reliable range below 25 reports.

    • "THE ACCELERATOR JAMMED AT FULL THROTTLE AS WE WERE MAKING A RIGHT TURN. THERE WAS NOTHING DEPRESSING THE ACCELERATOR, BUT THE ENGINE WAS RACING AT FULL SPEED. THE LIGHT WAS RED, SO I WAS FORCED TO USED THE BRAKES TO KEEP FROM HITTING THE CAR STOPPED AT THE L…"~10,900 mi, complaint #1140000
    • "THE VEHICLE WAS PARKED IN THE GARAGE WHEN THE DRIVER ENTERED THE VEHICLE. THE DRIVER PRESSED THE IGNITION BUTTON TO TURN THE VEHICLE, KEEPING HER FOOT ON THE BRAKE. AS THE VEHICLE STARTED, THE WIPERS CAME ON AT HIGH SPEED WITHOUT HAVING BEEN TURNED ON AT THE…"~22,691 mi, complaint #1208916
    • "I WAS PULLING INTO A PARKING SPACE IN A BUSY SHOPPING CENTER. FORTUNATELY I WAS PARKING IN FRONT OF A GRASSY AREA WHERE THERE WERE NO PARKED CARS OR PEOPLE PRESENT. AS I SLOWLY PULLED IN WITH MY FOOT ON THE BRAKE, MY CAR ACCELERATED IN AN ABRUPT MANNER UP IN…"~38,000 mi, complaint #1257849
    • "MULTIPLE OCCASIONS THE VAN ACCELERATED ON ITS OWN WITH BRAKES APPLIED, OVER ACCELERATED, AND WENT IN REVERSE WHILE IN DRIVE. IT HAS FAILED TO ACCELERATE WHILE STATIONARY AND WHILE IN MOTION. IT LOST POWER WHILE DOING [REDACTED ADDRESS], AND ALSO MULTIPLE TIM…"~54,767 mi, complaint #1364232
    • "WHEN DRIVING ON THE HIGHWAY AT A CONSTANT SPEED AND THEN ACCELERATING THE VEHICLE CONTINUES TO ACCELERATE EVEN WHEN THE ACCELERATOR IS RELEASED AND THE BRAKE IS DEPRESSED. AFTER PRESSING THE BRAKE PEDAL SEVERAL TIMES THE VEHICLE SPEED DECREASES. THE ACCELERATI…"~89,000 mi, complaint #1526629
  20. #20

    battery and charging

    1 stranded, 4 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "ELECTRICAL SYSTEM GOES HAY WIRE. THE BATTERY LIGHT CAME ON AND 12 HRS LATER THE CAR DIED. THE BATTERY WAS JUMP STARTED 3 TIMED AND IT RAN FOR A WHILE BUT THE CAR WOULD NOT CHANGE GEARS, ITS AUTOMATIC, SEVERAL WARNING LIGHTS TURNED ON. I FINALLY WOULD NOT MOVE…"~38,900 mi, complaint #1289268
    • "ONE MORNING BEFORE WORK WHEN I STARTED THE VAN I NOTICED THE BATTERY LIGHT WAS ILLUMINATED. THE VEHICLE DROVE FINE AND AFTER WORK,THE LIGHT WAS NOT ON ANYMORE. THE VAN SAT ALL WEEKEND AND WHEN I STARTED IT UP 2 DAYS LATER THE BATTERY LIGHT WAS AGAIN ILLUMINATE…"~66,000 mi, complaint #1682230
    • "WHILE DRIVING THE CAR IT WILL STOP IN MOTION IN THE MIDDLE OF TRAFFIC ON A CITY STREET AND ALL THE POWER TO THE ENTIRE CAR WILL GO OUT INCLUDING ALL FLASHERS AND AIRBAG SYSTEMS. THIS HAS OCCURRED ON MULTIPLE OCCASIONS WHILE DRIVING OUR VEHICLE. THE FAULT IS UN…"~75,500 mi, complaint #1399810
    • "ALTERNATOR FAILED PREMATURELY, BUT OUT OF WARRANTY. ALL OTHER MODELS IN THIS YEAR RANGE WITH THE SAME ENGINE AND ALTERNATOR WERE RECALLED, BUT THIS MODEL WAS EXCLUDED FROM THAT RECALL. HOWEVER, SAME ENGINE AND SAME ALTERNATOR. STILL FAILED PREMATURELY. REL…"~81,500 mi, complaint #1614605
  21. #21

    torque converter

    1 stranded, 3 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "AT 50,700 MILES AND 6 MONTHS OUT OF WARRANTY, MY FLEX [REDACTED PLATE]. THE FLEX [REDACTED PLATE] TO THE END OF THE CRANKSHAFT AND THE TORQUE CONVERTER. IF YOUR VEHICLE IS RUNNING WHEN THE FLEX [REDACTED PLATE] YOUR TRANSMISSION WILL NOT RECEIVE THE ROTATIONA…"~50,700 mi, complaint #1673783
    • "CAR STARTED SHUDDERING AND STALLING WHILE BRAKING/AT LIGHTS AND STOP SIGNS. CHECK ENGINE LIGHT SHOWED IT WAS TORQUE CONVERTER. CAR WAS REPAIRED UNDER WARRANTY. JUST DAYS AFTER THE REPAIR THE CAR WAS WORSE. THEY REPAIRED AGAIN. CAR STILL STALLS JUST DAYS AFTER…"~63,000 mi, complaint #1577671
    • "WHILE DRIVING THE CAR FAILED TO GO IN MOTION. THE TRANSMISSION NO LONGER MOVED THE VEHICLE. WE WERE ON A STREET. IT STOPPED IN THE MIDDLE OF THE ROADWAY. TRANSMISSION FRONT PUMP AND TORQUE CONVERTER FAILED AND HAD TO BE REPLACED INCLUDING THE CLUTCH PACK."~73,547 mi, complaint #1603469
  22. #22

    wiper and washer

    1 unsafe, 1 broken, 2 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT WINDSHIELD WIPERS ACTIVATED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMA…"~3,000 mi, complaint #1175950
    • "I WAS DRIVING ON HIGHWAY AND IT WAS RAINING. MY WINDSHIELD WIPERS WERE ON BUT THEN STARTED ACTING FUNNY. THEY WERE GOING OFF THE SIDE OF MY CAR, GOING VERY SLOW, ONLY GOING 1/2 WAY. THEY WERE GOING SO HARD THAT I COULD FEEL IT IN MY BRAKES. MY WINDSHIELD BROKE…"~42,000 mi, complaint #1217537
    • "WINDSHIELD WIPERS WILL NOT COME ON IN RAIN AS DESIGNED. WHEN OPERATED MANUALLY THEY ONLY WORK IN VERY SLOW MODE. THIS ISSUE OCCURS BOTH IN MOTION AND WHEN STATIONARY. NO WARNING OR CODE FROM THE CARS DASH."~51,000 mi, complaint #1393002
  23. #23

    brake pads and rotors

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "ALMOST IN ACCIDENT AFTER CAR WOULD NOT STOP PROPERLY. FOUND OUT THAT ALL 4 BRAKE ROTORS NEEDED TO BE REPLACED AT UNDER 12,000 MILES. 3 INDEPENDENT AUTO MECHANICS DIAGNOSED AND DETERMINED THAT THE LEVEL OF DAMAGE HAD TO BE FROM FACTORY AND NOT FROM NORMAL WEA…"~11,500 mi, complaint #1268073
    • "EVEN DRIVING DOWN MILD GRADE FRONT DISC BRAKES ROTORS BECOMES WARPED UNDER NORMAL BRAKING ( HEAT) CONDITION. THIS CREATES UNUSUAL SHAKING , VIBRATION OF STEERING WHEEL AND THE WHOLE FRONT SUSPENSION. I WAS TOLD BY FEW MECHANICS THERE IS NOTHING THAT CAN BE DON…"~57,000 mi, complaint #1453179
  24. #24

    fluid leak unspecified

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE TRANSMISSION COOLING LINES ARE LEAKING ON MY WIFE'S 2014 CHRYSLER TOWN AND COUNTRY TOURING AND I'VE LOOK THIS UP ONLINE THERE ARE PLENTY OF COMPLAINTS BUT THERE HAS NOT BEEN A RECALL ON THIS PROBLEM YET I AM WONDERING WHY THERE HAS NOT BEEN A RECALL ISSUED…"~69,000 mi, complaint #1447323
    • "LEAK IN THE TRANSMISSION LEAK IN THE OIL FILTER ADAPTER HOUSING THIS ADAPTER HOUSING ISSUE IS HAPPENING TO EVERYONE I KNOW OR HAVE READ ABOUT THAT HAS THIS ENGINE IN THEIR CHRYSLER PRODUCT. SOME HAVE DRIPS, AND OTHERS HAVE OIL EVERYWHERE"~80,000 mi, complaint #1542661
  25. #25

    fuel tank and lines

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE GETTING ON THE HIGHWAY THE GAS PEDAL WAS PRESSED TO FULL AND EXHAUST SMELL OR A GAS SMELL WAS WITNESSED IN THE BACK SEAT. AFTER SEVERAL DELIBERATE TIMES OF PRESSING THE GAS TO FULL EVERY TIME THE SAME SMELL WAS WITNESSED IN THE BACK SEATS OF THE VEHICLE.…"~4,500 mi, complaint #1042147
    • "GAS WAS POURING OUT OF THE FLUE LINE LINE DOWN OVER THE GAS TANK ONTO THE FREEWAY WHILE DRIVING EMPTYING OUT THE GAS TANK. DID NOT KNOW THE EXTENT OF THE SERIOUSNESS OF THE PROBLEM UNTIL ROADSIDE ASSISTANCE WAS CALLED. IT WAS THEN THAT I WAS INFORMED THAT THE…"~12,300 mi, complaint #1316616
  26. #26

    steering electric assist

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "WHILE DRIVING ON THE HWY SUDDENLY I FELT THE STEERING VERY HARD AND I AM LOSING SPEED. I PULLED TO THE SIDE OF THE HWY WHICH WAS VERY HARD, HARD TO STOP (NO BRAKES). I ASKED MY MECHANIC AND HE TOLD ME TO PUT IN PARK OR NEUTRAL AND START THE CAR, AFTER IT HAPP…"~29,000 mi, complaint #1326197
    • "TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED AND OPERATED AS DESIGNED. ADDITIONALLY, AFTER COMING TO A STOP…"~115,000 mi, complaint #1700628
  27. #27

    brake booster

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE VAN NEEDS A NEW BREAK BOOSTER AND I HAVE BEEN TOLD BY THE DODGE WHOLESALE PARTS WAREHOUSE THAT NONE ARE AVAILABLE AND 128 ARE ON BACK ORDER WITH NO DATE ON WHEN THEY WILL BE AVAILABLE. MY CAR IS UNSAFE AND THE BREAKS COULD GO OUT AT ANYTIME AND IT COULD BE…"~85,000 mi, complaint #1608971
  28. #28

    climate control module

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "DEFOGGER INEFFICIENT AND UNSAFE WHEN RAINING IN SUMMER CAUSED BY KNOWN PROBLEM WITH A/C HEAT BLEND DOOR STICKING. AC ON ONE SIDE HIGH HEAT ON OTHER..CONDENSATION FORMS ON INSIDE WHILE DRIVING ON HIGHWAY. FCA FIXING FOR FREE ON SOME 2014 -2105 MODELS BUT NOT…"~58,000 mi, complaint #1571952
  29. #29

    cruise control conventional

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL*THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENGAGE THE CRUISE CONTROL, IT FAILED TO TURN ON. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAG…"~51,000 mi, complaint #1151208
    • "IN MOTION THE CURSE CONTROL WILL NOT TURN ON OR IT WILL TURN OFF WITHOUT ANY NOTICE. I HAVE HAD IT IN THE SHOP ABOUT SIX MONTHS AFTER I PURCHASED THE VAN . THE AUTO DEALER SAID THEY COULD NOT FIND ANYTHING WRONG. NOW IT HAS BEEN 4 YEARS AND I'M STILL HAVING…"~56,000 mi, complaint #1474617
  30. #30

    glass and windshield

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 70 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER SIDE DASHBOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED T…"~46,000 mi, complaint #1297863
    • "TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH, THE WINDSHIELD CRACKED WITHOUT WARNING OR AN IMPACT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFAC…"~67,000 mi, complaint #1541694
  31. #31

    infotainment head unit

    1 broken, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE FUNCTION BUTTON ON THE STEERING WHEEL FAILED TO WORK RANDOMLY ALONG WITH THE RADIO. THE RADIO SHORTED OUT SEVERAL TIMES WITH A MESSAGE ON THE DISPLAY INDICATING THAT THE SCREEN…"complaint #1258585
    • "THE RADIO HAS STOPPED WORKING. THE SCREEN WILL SOMETIMES COME ON TO ALL WHITE THEN GO OFF AGAIN AND OTHER TIMES THE CHRYSLER SYMBOL WILL SHOW THEN GO OFF AFTER A FEW MINUTE. NO SOUND, NO BACK UP CAMERA, NOTHING . BEEN DOING THIS FOR 3 DAYS."complaint #1731482
  32. #32

    lighting exterior

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTY. WHILE DRIVING 50 MPH, THE LOW BEAM HEADLIGHTS SEIZED WITHOUT WARNING. THE CONTACT TURNED THE LIGHT SWITCH ON AND OFF SEVERAL TIMES UNTIL THE LIGHTS WERE OPERATIONAL. THE VEHICLE WAS NOT TAKEN TO A DEALER TO…"~46,000 mi, complaint #1484961
    • "The contact owns a 2014 Chrysler Town and Country. The contact stated while reversing from his garage, his wife notified him that the rear driver’s side taillight and the [REDACTED PLATE] bulb were not illuminated. The contact stated that there was no warning…"~102,000 mi, complaint #1758914
  33. #33

    parking brake

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WE HAVE HAD TO REPLACE THE PARKING BRAKE ASSEMBLY TWICE ON THIS VAN. THE FIRST TIME WAS IN DECEMBER 16, 2016 WHICH WAS REPLACED UNDER WARRANTY THE SECOND TIME WAS DECEMBER 30,2017 BUT, WAS NOT COVERED UNDER WARRANTY. OUR VAN ONLY HAS 30,000 MILES ON IT AND…"~30,000 mi, complaint #1443122
    • "EMERGENCY BRAKE PEDAL ASSEMBLY FAILED WHEN PEDAL WAS DEPRESSED. VEHICLE HAS NO EMERGENCY BRAKE/PARKING BRAKE UNTIL EMERGENCY BRAKE PEDAL ASSEMBLY IS REPLACED. VEHICLE IS 38 MONTHS OLD AND HAS 31,000 MILES. VEHICLE STATIONARY, PARKED ON GRADE. HAD TO BLOCK T…"~31,000 mi, complaint #1433930
  34. #34

    stability and traction control

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "THE SYSTEM DASH FLASHES AND THE.WHOLE CAR SHUTS DOWN COMPLETELY OFF WHILE DRIVING OR SITTING STILL. THE SYSTEM FLICKERS AND THEN TURNS ENGINE OFF OR LIGHTS GO OFF AND ENGINE IS ON. THE CAR HAS BEEN HESITATING SINCE 2015 AND LIGHTS FLICKERING IN 2016."~35,000 mi, complaint #1441516
    • "MY 2014 T&C WILL SHUT DOWN WHEN DRIVING. THE POWER STEERING AND ALL ELECTRICAL GOES OUT. THIS HAPPENS MOST FREQUENTLY WHEN I'M SLOWING DOWN FOR A TURN, LEAVING ME IN A VERY DANGEROUS SITUATION. IT HAS HAPPENED SEVERAL TIMES WITHOUT WARNING IN BOTH CITY DRIVING…"~52,000 mi, complaint #1357464
  35. #35

    suspension struts shocks

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact's mother owns a 2014 Chrysler Town and Country modified for wheelchair accessibility. The contact stated while driving 55-65 MPH, he smelled an abnormal burning odor. There were no warning lights illuminated. The contact opened the windows, drove t…"~67,000 mi, complaint #1819122
  36. #36

    tire failure

    1 broken, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY EQUIPPED WITH KUMHO TIRES, SIZE: P225/65R/17 (NA). WHILE THE VEHICLE WAS BEING INSPECTED FOR ROUTINE MAINTENANCE, THE TECHNICIAN INFORMED THE CONTACT THAT THE FRONT DRIVER SIDE TIRE EXPERIENCED EXCESSIVE WE…"~43,579 mi, complaint #1232792
    • "HAD TO REPLACE TIRES ON 2014 TOWN AND COUNTRY MINIVAN. FOUND THAT THE ORIGINAL EQUIPMENT TIRES, TWO WERE MANUFACTURED IN 2010 AND TWO WERE MANUFACTURED IN 2012. ALL SHOWED SIGNS OF DRY ROT ON SIDE WALLS."~66,000 mi, complaint #1256554
  37. #37

    ac compressor and refrigerant

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "REAR AC EVAPORATOR MADE OUT OF ALUMINUM AND EXPOSED TO ELEMENTS BY PLACEMENT HAS CORRODED AND THERE IS NOW A LEAK. THIS SEEMS TO BE A REOCCURRING PROBLEM IN THIS VEHICLE, YET STILL MADE YEAR AFTER YEAR THE SAME WAY. THIS IS ALSO A COSTLY REPAIR, COSTING BETWE…"~85,000 mi, complaint #1386895
  38. #38

    acceleration loss or hesitation

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE VEHICLE WILL SHUDDER AND LOSE POWER WHEN ACCELERATING. YOU HAVE TO BASICALLY MANUALLY SHIFT IT IF ON A BIG HILL. I DIDN'T SOME RESEARCH AND SEEMS TO BE A PROBLEM WITH THIS VEHICLE. SOME PEOPLE REPORTED THE PROBLEM STARTING AROUND 12000 MILES"~68,000 mi, complaint #1644754
  39. #39

    adas collision warning

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "BOTH CHRYSLER AND THE DEALERSHIP KNEW THAT THE COMPUTER MODULE WAS DEFECTIVE AND WENT OUT OF THEIR WAY TO KEEP THIS INFORMATION FROM US LEAVING OUR ENTIRE FAMILY AND THE GENERAL PUBLIC IN DANGER. OUR INSURANCE COMPANY HAD US TAKE THE CAR TO A NUETRAL 3RD…"~52,678 mi, complaint #1406393
  40. #40

    adas lane keeping

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "A USED VEHICLE, 2014 TOWN COUNTRY, JUST GOT ON THE ROAD FROM AN INTER CHANGE, SPEED LIMIT WAS 70 MPH, THUS ONLY GOING 65, PUT CRUISE CONTROL ON, WEATHER AND PAVMENT WAS DRY AND EXCELLENT CONDITIONS, PASSING GEAR KICKED IN CAUSING SPINNING OF FRONT T…"~15,000 mi, complaint #1638538
  41. #41

    backup camera

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Back-Up camera/alert system fails frequently. Yes, I can make it available for inspection. Safety concern is obvious Problem has not been reproduced or confirmed No inspection has been performed No prior warning. "complaint #2136537
  42. #42

    catalytic converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE VAN STALLS A LITTLE BIT I WENT AND HAD A DIAGNOSTIC DONE ON IT AND THE CATALYTIC CONVERTER KEEPS CLOGGING UP CAUSING THE VAN TO SLOW UP OR TO SWITCH GEARS. ALSO THE DOORS DON'T CLOSE ALL THE WAY THE SLIDING DOORS DO NOT CLOSE ALL THE WAY YOU HAVE TO OPEN A…"~38,000 mi, complaint #1466596
  43. #43

    engine mounts

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "VEHICLE WAS PURCHASED BRAND NEW FROM DEALER WITH 199 MILES ON ODOMETER AS IT WAS DELIVERED FROM ANOTHER DEALERSHIP. FIRST TIME DRIVING VEHICLE FROM DEALERSHIP TO HOME APPROX 100 MILES A LOUD CLANKING NOISE WAS HEARD AT LOW SPEEDS DURING INITIAL ACCELERATION…"complaint #1135439
  44. #44

    evap system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Dear evaporator coil going out. This is a very common issue on these vehicles and needs to be addressed."complaint #2004127
  45. #45

    fuel injector

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE DID NOT REACH THE ADVERTISED NUMBER OF CITY AND HIGHWAY MILES PER GALLON. THE CONTACT DID NOT INDICATE SPECIFIC SPEEDS. THE DEALER AND MANUFACTURER WERE NOTIFIED. TH…"~2,500 mi, complaint #1078517
  46. #46

    fuel pump

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Hole in the top of the fuel pump from electrical connection getting too hot."complaint #1777382
  47. #47

    hv system fault reduced power

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHILE MY WIFE AND CHILDREN WERE MAKING A LEFT-HAND TURN IN THE FAR LEFT LANE THE VAN COMPLETELY WENT DEAD. THEY LOST ALL POWER TO THE ENGINE, LOST ALL POWER STEERING, LOST ALL ABILITY TO ACCELERATE, AND LOST ALL ABILITY TO BREAK. THE CAR TRAVELED ACROSS BOTH L…"~107,000 mi, complaint #1571774
  48. #48

    instrument cluster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "WHILE IN MOTION ON A CITY STREET, MY INSTRUMENT CLUSTER PANEL LIT UP, WINDSHIELD WIPERS TURNED ON AND COULDN'T BE TURNED OFF, TURN SIGNALS STOPPED WORKING, AS WELL AS THE SPEEDOMETER, ODOMETER, TEMPERATURE GADGE, RADIO, AND HEATING/COOLING SYSTEM. THE VEHICLE…"complaint #1561932
  49. #49

    noise or vibration unspecified

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE WAS MAKING A SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INFORMED THE CONTACT THAT THE NOISE WAS NORMAL. THE…"~5,500 mi, complaint #1079394
  50. #50

    steering column

    1 broken

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The steering wheel controls stopped working. Had a mechanic look at it and said it was the clock spring contacts were compromised."complaint #2044179
  51. #51

    sunroof

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I WAS DRIVING ON THE HIGHWAY WITH MY CHILDREN IN THE CAR. IT WAS A VERY HOT DAY, BUT WE HAD JUST HAD A RAINSTORM. THERE WERE NO CARS AROUND ME ON THE ROAD AND ALL OF A SUDDEN A HEARD LOUD BOOM. I CHECKED MY WINDOWS NOTHING AROUND ME. I LOOKED UP AND OPENED…"~38,000 mi, complaint #1302017
  52. #52

    throttle and pedal

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I was driving on I95 and the car completely shut down. The RPM went to 0. It started up again after about twenty minutes. I had the car repaired (throttle body replaced) and since that incident I have had this same thing happen four more times. The car seems t…"complaint #1976696
  53. #53

    timing belt or chain

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "VEHICLE HAD LEAKING PLASTIC OIL FILTER HOUSING AT 110K MILES. AFTER REVIEW ONLINE, NOTICED THIS IS A VERY COMMON DESIGN ISSUE ALL OVER THE 3.6 PENTASTAR V6. THEN AT 127K, I HAVE NOW BEEN INFORMED AFTER ENGINE STARTED TICKING WHILE DRIVING THAT TIMING CHAIN, CA…"~127,000 mi, complaint #1707916
  54. #54

    trunk or liftgate

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The rear hatch on my 2014 Town & Country opens randomly, without my pressing the key. It has happened about 7 times this year. It started in late January. I was out of town and my van was parked in a residential parking lot. When I came out the hatch was u…"complaint #1883455
  55. #55

    wheel bearing

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE VEHICLE VIBRATES EXCESSIVELY WHEN DRIVEN. THE SEATS ALL MOVE VIOLENTLY. CAR DEALERS HAVE BALANCED THE TIRES TO NO AVAIL. THE TIRES WEAR OUT UNEVENLY, CUPPING BECAUSE OF THIS ISSUE. WE JUST HAD NEW TIRES INSTALLED TO CORRECT THE PROBLEM, ACCORDING TO THE…"~6,000 mi, complaint #1264813

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 14V234000, 14V632000, 17V824000, 25V876000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for CHRYSLER TOWN AND COUNTRY directly.