2017 KIA SOUL

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine internal

    25 stranded, 69 unsafe, 1 broken, 1 annoyance

    96
    incidents
    Typical range: 74,000–101,500 mi

    Median 82,500 mi, based on 49 reports (60% had no usable mileage)

    • "WHILE IN MOTION ON THE HIGHWAY I EXPERIENCE ENGINE FAILURE. I WAS TOLD THAT MY ENGINE THREW A ROD AND PUNCTURED A HOLE IN MY ENGINE."~17,000 mi, complaint #1650581
    • "AT 75K MILES THE ENGINE FAILED ON MY 2017 KIA SOUL. SPECIFICALLY, IT THREW A ROD. THE CAR WAS SOLD TO ME AS A CERTIFIED USED CAR, THAT BEING THE DEALER SAID THERE WAS NOTHING WRONG WITH THE CAR. I TOOK THE CAR INTO GOSSETT KIA IN MEMPHIS, WHERE I PURCHASED TH…"~74,500 mi, complaint #1612843
    • " I am writing this letter to inform you of what I feel is an unacceptable situation. On November 17, 2022, my friend and I were heading to a veterinary specialist about 3 hours from where we live. On the way there the engine in her 2017 KIA Soul with about 85,…"~85,000 mi, complaint #1887831
    • "SOMETHING IS KNOCKING OR TICKING IN THE MOTOR FEELS LIKE UNDER MY FEET OF DRIVERS FLOOR BOARD. HAVE KEPT REGULAR OIL CHANGES ND IT STARTED OFF BY SPITTING AND SPUTTERING WHEN I WOULD COME TO A STOP TO NOW TICKING. WENT TO START IT THE NEXT MORNING TO GO TOO WO…"~105,654 mi, complaint #1682186
    • "The contact owns a 2017 Kia Soul. The contact stated that while driving approximately 65 MPH, a loud knocking sound was heard, and the vehicle's speed decreased to approximately 25 MPH. The contact was able to safely pull over into a parking lot. The vehicl…"~197,000 mi, complaint #2215492
  2. #2

    engine stall or no start

    9 stranded, 26 unsafe

    35
    incidents
    Typical range: 66,500–103,500 mi

    Median 83,000 mi, based on 25 reports (55% had no usable mileage)

    • "MY ENGINE SHUT OFF WHILE I WAS STOPPED AT A RAILROAD CROSSING, ON AN INCLINE. I HAD MY FOOT ON THE BRAKE WHEN IT HAPPENED. ONCE THE TRAIN PASSED, I LET MY FOOT OFF THE BRAKE, AND THE ENGINE SHUT OFF WITHOUT A WARNING OR INDICATION. THE CAR PROCEEDED TO ROLL BA…"~15,000 mi, complaint #1474874
    • "TL* THE CONTACT OWNS A 2017 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE JERKED AND SHUTOFF. THE VEHICLE FAILED TO RESTART AFTER PULLING OVER TO THE SIDE OF THE ROADWAY. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VE…"~48,000 mi, complaint #1684679
    • "THE ENGINE STARTED MAKING A TICKING NOISE. WHICH GOT LOUDER AND FASTER AS I DROVE. I WENT 20 MINUTES DOWN THE RODE AND THE CAR STOPPED AND STARTED ROLLING FORWARD WITH NO POWER AS IF I WAS IN NEUTRAL. I TRIED TO JUMP THE CAR AND DID NOT SUCCEED, THE OIL WAS BO…"~73,000 mi, complaint #1656415
    • "TL* THE CONTACT OWNS A 2017 KIA SOUL. THE CONTACT STATED THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TWICE TO GARDEN GROVE KIA LOCATED AT [REDACTED ADDRESS], GARDEN GROVE, CA 92843, [REDACTED PHONE], WHERE THE MECHANICS WERE UNABLE…"~93,705 mi, complaint #1674559
    • "The contact owns a 2017 Kia Soul. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The contact added oil to the vehicle; however, the vehicle went into LIMP Mode and failed to exceed 60 MPH while dr…"~128,129 mi, complaint #2201807
  3. #3

    engine oil consumption

    1 stranded, 26 unsafe, 1 annoyance

    28
    incidents

    Commonly reported, insufficient mileage data - n=12, median 80,000 mi, no reliable range below 25 reports.

    • "The contact owns a 2017 Kia Soul. The contact stated while driving at various speeds, he noticed that the vehicle was consuming an excessive amount of engine oil. The contact was adding a quart of oil every 546 miles. The contact stated that the oil warning li…"~65,000 mi, complaint #1750242
    • "MY SON BOUGHT A 2017 KIA SOUL LESS THAN A YEAR AGO WITH ABOUT 57,000 MILES. ON TUESDAY OCT 11, 2020 THE CAR KEPT STALLING WHEN DRIVING AND THEN WOULDN'T START. ALSO, THE OIL PRESSURE LIGHT KEPT FLASHING SO HE CHECKED THE OIL. HE HAD THE OIL PREVIOUSLY CHANGED…"~68,000 mi, complaint #1701930
    • "OIL LIGHT KEEPS FLICKERING WHEN AT IDLE OR LOW SPEEDS. I HEAR THIS HAS BEEN AN ISSUE WITH THIS FOR MANY YEARS OF KIA CARS."~76,000 mi, complaint #1652168
    • "WHEN CRANKING MY VEHICLE ON MONDAY EVENING, 12/14, APPROXIMATELY 40 DEGREES OUTSIDE, I NOTICED A NOISE AFTER INITIAL STARTUP THAT SOUNDS LIKE WHEN YOU PUT A CARD OR A SODA CAN ON THE TIRE OF YOUR BIKE. THE NOISE DIDN'T CONTINUE SO I DROVE IT HOME, APPROXIMATEL…"~97,528 mi, complaint #1714250
    • "The car has been back for two for oil consumptions test at 1000 miles and is burning about 5 quarts every thousand miles. "~137,000 mi, complaint #1874512
  4. #4

    airbag system

    13 unsafe, 1 annoyance

    14
    incidents

    Commonly reported, insufficient mileage data - n=15, median 40,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT STATED THEY WERE CALLING FOR THEIR PARENTS WHO OWN A 2017 KIA SOUL. THE CONTACT STATED THAT WHILE THEIR FATHER WAS DRIVING AND ATTEMPTING TO MAKE A LEFT TURN WHEN A VEHICLE TWO CARS IN FRONT SUDDENLY STOPPED CAUSING THE VEHICLE DIRECTLY IN FRON…"~2,800 mi, complaint #1676864
    • "TL* THE CONTACT OWNED A 2017 KIA SOUL. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE T-BONED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK, SHOULDERS, AND BACK. THE CONTACT WAS T…"~12,000 mi, complaint #1459274
    • "THIS IS THE SECOND TIME THAT THE AIR BAGS HAVE NOT GONE OFF IN A CRASH ON THIS CAR THE FIRST CRASH WAS AT 55 MPH HEAD ON AND THEY DIDNT GO OFF AND THE SENSORS WERE HIT AND DAMAGED. TODAY THE CAR WAS IN ANOTHER HEAD ON CRASH WITH INJURY TO THE DRIVER AND THE A…"~40,000 mi, complaint #1624623
    • "I WAS IN A HEAD ON COLLISION WEARING MY SEAT BELT AND HIT MY HEAD ON THE SUN VISOR AND EDGE OF WINDSHIELD. BASICALLY SCALPING ME. THE AIR BAG DEPLOYED YES BUT AFTER I WAS BLEEDING AND REACHING TO UNDO MY SEATBELT. HITTING MY HAND WHICH BROKE MY WRIST HAVING TO…"~50,000 mi, complaint #1523370
    • "The contact owned a 2017 Kia Soul. The contact stated that while in stop-and-go traffic, an 18-wheeler crashed into her vehicle and sent the vehicle into a guardrail. The air bags failed to deploy upon impact and the contact hit her head on the driver-side win…"~120,000 mi, complaint #1852496
  5. #5

    catalytic converter

    1 stranded, 6 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2017 Kia Soul. The contact stated while driving approximately 70 MPH, the vehicle started to decelerate. The contact depressed the accelerator and the vehicle stalled. The contact stated that several unknown warning lights were illuminated.…"~120,000 mi, complaint #1804813
  6. #6

    acceleration loss or hesitation

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "I PURCHASED MY 2017 KIA SOULS BASE MODEL ON JUN 28 THIS YEAR FROM QUIRK KIA IN BRAINTREE, MA. AFTER JUST 2 WEEKS THIS ISSUE HAPPENED FOR THE FIRST TIME. I WAS AT A GAS STATION GASSING UP THE CAR, ONCE I WAS DONE, I TURNED THE CAR ON, PUT IT IN DRIVE AND THE CA…"~6,500 mi, complaint #1412681
    • "WHEN PLACED IN DRIVE, AND GAS PEDAL IS DEPRESSED THE CAR JERKS FORWARD AND BACK AND WILL NOT ACCELERATE. IT SHAKES THE WHOLE CAR.. DOES IT IF CAR IS COLD OR HOT BUT SEEMS TO HAPPEN MORE WHEN CAR IS NOT FULL HOT. UNSAFE WHEN PULLING INTO TRAFFIC."~15,000 mi, complaint #1638681
  7. #7

    paint and clearcoat

    3 unsafe, 2 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The paint on my 2017 Kia Soul is peeling (delaminating) on the hood of the vehicle. The paint color is Pearl White, mileage is 81k, photos taken August 13, 2022."complaint #1833422
    • "Paint on the car is delaminating and chipping off and the vehicle is becoming compromised due to the paint coming off the car. This has been confirmed by my dealership where I take the vehicle for service. Kia dealership has inspected the vehicle No, there are…"complaint #1914382
    • " I have a white 2017 Kia Soul. I bought it new in 2017. The paint is peeling off really badly. Something is not right. This is not wear and tear paint peeling it is massive all around the car, especially the hood. The whole hood is peeling. My friend has an…"complaint #2154647
    • "Owner of 2017 White Kia Soul that has peeling paint. I've never owned a vehicle that paint peeled like this. I understand there are other owners with the same issue. This issue first started in May 2025 on driver's side near roof that I paid out of my pocket…"complaint #2163421
    • "The paint is continuing to peel off and its getting worse. When I called Kia they said it is not covered. Apparently this is a manufacturing defect. I would really like this to be corrected if possible. T;hank you, Gail LeBrun"complaint #2195567
  8. #8

    brake hydraulics

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "ON FRIDAY, APRIL 20, 2018, ON A MAJOR HIGHWAY, TRAFFIC BEGAN TO SLOW AND AS I APPLIED MY BRAKES, THEY FELT AS THOUGH THEY TRAVELED TO THE FLOOR, AND EVEN THOUGH I HAD PLENTY OF SPACE TO STOP, I WAS UNABLE TO AND WAS IN AN ACCIDENT. THE CAR WAS REPAIRED BY A…"~9,100 mi, complaint #1492577
    • "WHEN ATTEMPTING TO BRAKE, THE BRAKE'S WILL RELEASE AND THEN GRAB ONTO THE ROTORS AGAIN. ALSO HAVE A SOFT PETAL AND HISSING WHEN PRESSING ON THE BRAKE. THE DEALERSHIP WHERE PURCHASED STATES THAT NOTHING IS WRONG; HOWEVER, I AM EXPERIENCING GRINDING, MY CAR SHAK…"~17,890 mi, complaint #1459485
    • "The contact owns a 2017 Kia Soul. The contact stated that while driving at approximately 25 mph, the brake pedal was depressed but failed to stop the vehicle. The contact mentioned that her foot was taken off the brake pedal and that she had to repeatedly pump…"~50,133 mi, complaint #1761497
  9. #9

    other

    1 unsafe, 3 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT RENTED A 2017 KIA SOUL. WHILE DRIVING THE VEHICLE, THE CONTACT BECAME AWARE OF A BRUISE AROUND THE TAIL BONE AREA. THE CONTACT HAD AN X-RAY PERFORMED AND WAS INFORMED THAT HE HAD SUSTAINED A FRACTURED TAIL BONE. THE CONTACT WAS TREATED FOR THE…"~18,000 mi, complaint #1444215
    • "MY VEHICLE HAS THE SPEAKER LIGHTS PACKAGE... FOR THE PAST FEW MONTHS, I HAVE NOTICED THAT WHEN IM DRIVING MY SPEAKER LIGHTS WILL SOMETIMES FLASH EVEN WITH THE SWITCH SET TO OFF. OTHER TIMES IT WILL CYCLE THROUGH THE MOOD SETTING...AGAIN WHILE THE SWITCH IS OFF…"~52,300 mi, complaint #1725756
  10. #10

    phone connectivity

    1 unsafe, 3 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "2017 KIA SOUL BLUETOOTH. DOESN'T WORK WITH ANDROID"complaint #1409418
    • "I PURCHASED A NEW 2017 KIA SOUL +. I HAVE AN ANDROID PHONE AND TOLD THE SALES PERSON I WANTED 2 THINGS. 1) HANDSFREE DIALING AND A BACKUP CAMERA. THEIR DESCRIPTION NEVER STATED, NOR DID YOURS ON YOUR WEBSITE, THAT THE HANDSFREE ONLY WORKS WITH IPHONES. I HAD A…"complaint #1416644
    • "VOICE ACTIVATION DOES NOT WORK ON BASE RADIO WITH ANDROID PHONE"complaint #1421057
    • "THE HANDS-FREE BLUETOOTH TELEPHONE CONNECT SYSTEM IN MY CAR, AND ALL 2017 KIA SOUL AND SEDONA MODELS WITH THE BASE STEREO SYSTEM, DOES NOT ALLOW HANDS-FREE OPERATION WITH ANDROID PHONES. ONLY APPLE PHONES ARE SUPPORTED. TO MAKE A CALL WITH AN ANDROID PHONE O…"complaint #1425475
  11. #11

    steering rack mechanical

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "THE STEERING WHEEL GO LOCKED WHEN IN CURVE RESULTING IN A CRASH WHERE I HIT A POLE IN THE RIGHT SIDE OF THE STREET."~14,523 mi, complaint #1513734
    • "MY CAR FEELS LIKE IT STEERS SIDEWAYS DOWN THE ROAD,IT BOUNCES,HARD TO CONTROL,IT LOSES POWER IN 3RD GEAR,THE BRAKES DON'T WORK WELL AT ALL,ENGINE PINGS LOUDLY CONSTANTLY.I TOOK MY CAR TO CARFAX IN MODESTO CALIFORNIA WHOM I PURCHASED FROM AND THEY COULDN'T FIND…"~19,990 mi, complaint #1697729
    • "FAILURE TO ACCELERATE,JURKING,STALLING WHILE DRIVING ON HIGHWAY. WAS TOLD THERE A RACK AND PINION TIE ROD SYSTEM NEEDS TO BE REPLACED AND STEERING PIN. CAR DOES DECELERATION, OIL BURNS UP IN A WEEK."~121,000 mi, complaint #1724969
  12. #12

    control module

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "This is the second time I have had to take my vehicle in to have the speed sensors fixed. Now Kia is trying to charge me $400+ for something that is obviously a defect within the system. They have failed to respond to my many complaints, and I am hoping you al…"complaint #1761830
    • "Despite 22V031000 being repaired, the car randomly displays the following warnings, tire pressure, traction control, abs brake failure, check engine, power steering. The speedometer and tachometer cease to function at this point and power steering assistance…"complaint #1806425
    • "Multiple stations failed emission inspection in texas for fuel not completed and evap not completed. Tried multiple things to fix. Took it to shop that kept for days and diagnosed with logic lock with the ecm/ecu. Basically bad ecm which is common problem w…"complaint #2029249
  13. #13

    tire failure

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WE DROVE THE CAR FOR 5900 MILES WHEN WE NOTICED A BUBBLE ON THE SIDE WALL FOR ONE OF THE TIRES. THE TIRES ARE KUMHO SOLUS TA31. WE CONTACTED THE USA REP AND WERE DIRECTED TO A SEARS AUTOCENTER FOR AN INSPECTION. WE WERE TOLD THAT THE SEARS CENTRE WILL OPEN TH…"~5,900 mi, complaint #1467332
    • "TL* THE CONTACT OWNS A 2017 KIA SOUL EQUIPPED WITH KUMHO SOLUS TIRES, SIZE: P205/65R16 (NA). THE CONTACT STATED THAT THERE WAS A LARGE BUBBLE ON THE FRONT DRIVER'S SIDE TIRE. THE CONTACT WAS CONCERNED THAT THE TIRE COULD BLOW OUT. THE VEHICLE WAS DRIVEN SLOWL…"~18,000 mi, complaint #1593281
  14. #14

    unintended acceleration

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2017 Kia Soul. The contact stated that while attempting to park on an incline, the vehicle experienced unintended acceleration which resulted in a crash. The contact crashed into a handicap ramp. The vehicle then unintended accelerated in re…"~12,114 mi, complaint #1953252
  15. #15

    adas blind spot

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE BLIND SPOT DETECTION FAILS TO SEE MOST BUSES, RVS, AND LARGE TRUCKS WITH TRAILERS. IT SEEMS THAT ABOUT 90% OF THESE VEHICLE TYPES IT DOES NOT SEE. CARS ARE NOT A PROBLEM. WE NOTICED THAT HIS WAS THE CASE NEARLY EVERY TIME WE PASSED A SEMI OR BUS. I COULD…"~6,000 mi, complaint #1465862
    • "The contact owns a 2017 Kia Soul. The contact stated that while operating the vehicle, the "Blind Spot Detection" failure message was displayed, and the feature became inoperable. The cause of the failure was not yet determined. The manufacturer and local deal…"~11,600 mi, complaint #1855251
  16. #16

    backup camera

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "REAR CAMERA STAYS ON WHEN DRIVING FORWARD. THIS HAS HAPPENED ABOUT 5 TIMES OVER THE PAST YEAR, WHILE 7000 MILES WERE DRIVEN. I HAVE TO STOP THE CAR, GO IN TO PARK, THEN DRIVE, SOMETIMES MORE THAN ONCE, FOR THE CAMERA TO SWITCH OFF, REGULAR DISPLAY TO LIGHT UP…"complaint #1487705
    • "Backup camera no longer works; when in reverse, the screen is totally blank, no image and no guide lines."complaint #2117244
  17. #17

    door latch and hinge

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "THE FRONT DOOR ON THE DRIVERS SIDE DOESN'T LATCH OR LOCK COMPLETELY WHEN THE DOOR IS CLOSED/SHUT FROM INSIDE. MANY TIMES WHEN EXITING THE VEHICLE FROM THE DRIVERS SEAT I DISCOVER THE DOOR HADN'T BEEN LATCHED AT ALL BECAUSE I CAN OPEN THE DOOR WITHOUT USING THE…"~600 mi, complaint #1594357
    • "WHILE CAR WAS IN MOTION BACKING IN MY DRIVEWAY, I WAS ABLE TO PULL DRIVERS HANDLE WHILE LOCK ENGAGED AND DOOR OPENED WHILE VEHICLE WAS STILL MOVING. ALTHOUGH I PLANNED ON OPENING THE DOOR AS CAR CAME TO A REST I WAS SURPRISED HOW EASY IT WAS TO OPEN WHILE CAR…"~20,000 mi, complaint #1541956
  18. #18

    starter

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I am reporting the problem with the starters used in the Kia Soul. My starter went out with no warning. My vehicle had less than 25,000 mi. This occurrence happened 1 yr ago. January of 2023. The temp outside was a blistering 13°below 0. I was stumped b…"complaint #1971299
    • "I reported the issue yesterday, but we have additional information. Here is a timeline of the incident as recorded by the doorbell camera: 2026-05-03 085400 Car parked 101423 Car is already trying to start by itself 101713…"complaint #2203647
  19. #19

    wiring harness

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2017 Kia Soul. While the contact was asleep, they were awoken by an abnormal burning smell. Upon investigation, the contact discovered that the rear end of the vehicle had caught fire. A neighbor called the authorities and the fire departmen…"~63,000 mi, complaint #2019712
  20. #20

    abs module

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "This is the second time I have had to have the traction and ABS sensors go bad. The first time it was fixed under warranty, this time I'm being told I have to pay $400 for a $37 part. This is a safety issue as I do not have ABS and traction control at all. You…"complaint #1759091
  21. #21

    ac compressor and refrigerant

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Smoke will come from the vents and it fogs up the window to the point of no visibility while driving. The sent smell sweet "complaint #1794365
  22. #22

    engine turbo supercharger

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "On or about June 20, 2022, I began an approximate 700 mile roundtrip from my home to the Oregon Sunstone Mines in SE Oregon. Approximately half way into the trip (and in the mountainous area where cell service is spotty at best and non-existant at most) my KIA…"complaint #1838896
  23. #23

    exhaust system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The exhaust manifold with catalytic converter cracked and almost caught on fire. This after I had at a Kia dealership to diagnose why the car was smoking. They replaced an Oxygen sensor and the valve cover gasket telling me that was all that was wrong with it.…"complaint #1808398
  24. #24

    fuel pump

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE CAR ENGINE STOPPED RUNNING WHILE TRAVELING IN TRAFFIC, STEERING AND BRAKING EFFECTED, QUICKLY ROLLED TO A STOP. ENGINE TOTALLY AND QUICKLY LOST ALL POWER. HIGH PRESSURE FUEL PUMP FOUND TO HAVE BROKEN BY KIA DEALER, AND REPLACED."~72,000 mi, complaint #1737824
  25. #25

    fuel tank and lines

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2017 Kia Soul. The contact stated that while either stopped at a stoplight or while making a turn, the vehicle would lose motive power. The vehicle was taken to the dealer and diagnosed with fuel system failure due to trash in the fuel tank.…"~23,000 mi, complaint #1785195
  26. #26

    hv system fault reduced power

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My vehicle check engine came on and it went into limp mode, and I was unable to accelerate over 60mph on my trip from Greensboro, NC to Wilmington, NC. I drove the entire [REDACTED ADDRESS] with my flashers on. To have it towed would have cost me over $600, so…"complaint #1953044
  27. #27

    key fob and immobilizer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "JUST PURCHASED FIST KEYLESS ENTRY VEHICLE. DEALER TOLD ME IF THE CAR IS RUNNING AND I WALK AWAY WITH KEYS IN MY POCKET THAT THE ENGINE WOULD SHUT OFF. AT WORK NEXT DAY GOT OUT OF CAR WITH HANDS FULL, WENT INTO BUILDING AND EXPRECTED CAR TO SHUT DOWN THREE HOUR…"complaint #1396483
  28. #28

    power steering hydraulic

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2017 KIA SOUL. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL CEASED WITH THE POWER STEERING ASSIST FAILURE WARNING LIGHT ILLUMINATED. THE FAILURE DISCONTINUED INDEPENDENTLY AND THE VEHICLE RETURNED TO OPERATIN…"~44,000 mi, complaint #1663380
  29. #29

    steering electric assist

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The power steering fails while driving. Steering suddenly and without notice becomes very difficult when the power steering stops working. STEERING FAILURE must be a serious safty issue."complaint #1881115
  30. #30

    suspension arms and bushings

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "When I bought my car in 2018, I didn’t like the way it drives. I had to take it back the next day to return it, but the dealer in North Aurora Gerald Kia said they wouldn’t take it back & I paid cash. I’ve been taking it back and forth from Gerald North Aurora…"complaint #1835606
  31. #31

    suspension struts shocks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My struts we’re going through my dash board and I had it repaired and my engine light is just constantly on."complaint #1842385
  32. #32

    throttle and pedal

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • " Sudden Acceleration (SUA--3 times same day); almost went through storefront, almost hit by truck @ stop sign, almost hit fence in parking lot twice, had difficulty in highway traffic jam. Vehicle currently at dealership. Car and brakes became uncontrollable…"complaint #1866535
  33. #33

    timing belt or chain

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I STOPPED AT A RED LIGHT AND MY CAR CUT OFF. I WOULD NOT CRANK BACK UP. THE. MECHANIC SAID THE TIMING CHAIN BROKE. MY CAR WILL NEED A NEW MOTOR. I HAVE ONLY 80,000 MILES. NEVER HAD ANY PROBLEM AND LOVED MY CAR."~80,000 mi, complaint #1681888
  34. #34

    transmission automatic

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2017 Kia Soul. The contact stated that while starting the vehicle, there was a judder coming from the transmission. Additionally, while decelerating to come to a stop, the vehicle shook abnormally before accelerating while continuing to driv…"~51,986 mi, complaint #2149647
  35. #35

    wheel or rim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TIRE COMPLETELY SEPARATED FROM RIM WHILE DRIVING ON INTERSTATE, NO WARNINGS, HAS LESS THAN 1000 MILES , 70MPH HEARD A THUMPING NOISE THEN A LOUD EXPLOSION TYPE SOUND, VEHICLE WAS HARD TO CONTROL AFTER GETTING OFF TO SIDE OF ROAD THE TIRE SEPARATED AT RIM ALL T…"~1,000 mi, complaint #1450130

Search NHTSA's own recall and complaint database for KIA SOUL directly.