2014 JEEP GRAND CHEROKEE

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    seat mechanism

    1 stranded, 303 unsafe, 15 broken, 4 annoyance

    323
    incidents
    Typical range: 57,000–100,000 mi

    Median 75,000 mi, based on 266 reports (29% had no usable mileage)

    • "I WAS REAR ENDED BY A CAR TRAVELING +65 MPH WHILE I WAS TRAVELING 15 MPH. THE CAR SUSTAINED OVER $15,000 IN DAMAGE, HOWEVER MY CONCERN IS OVER THE DRIVERS SEAT WHICH CAME OF TRACK AND WAS BADLY MISALIGNED. FURTHERMORE, MY CAR HAS BEEN IN THE SHOP FOR OVER…"~1,700 mi, complaint #1004276
    • "HEAD REST POPPED OPEN LIKE AN AIR BAG WHILE IN MOTION ON A HIGHWAY. *TR"~57,000 mi, complaint #1671856
    • "TO WHOM THIS MAY CONCERN, ON FEBRUARY 23, 2018 I WAS DRIVING ON I-4 IN ORLANDO, FL WHEN A PASSENGER-SEAT BRACKET INSIDE THE HEADREST GAVE WAY. MY WIFE WAS THE PASSENGER WHO ACTUALLY STAYED HOME FROM WORK THE FOLLOWING DAY HAVING NECK PAIN. NECK PAIN DIMINISHE…"~75,000 mi, complaint #1591600
    • "WHILE I WAS DRIVING MY 2014 JEEP GRAND CHEROKEE THE HEAD REST BURST OPEN WHILE DRIVING. I WAS DOING [REDACTED ADDRESS] IN NORTH CAROLINA WHEN THIS HAPPENED AND THERE WAS NO ACCIDENT. THE HEAD REST JARRED MY SURGICALLY REPAIRED NECK AND I WAS STIFF THE NEXT DAY…"~98,542 mi, complaint #1618006
    • "THE DRIVER HEAD REST DEPLOUED WHILE DRIVEING ALMOST CAUSEING THE DRIVE TO LOOSE CONTROLL"~900,000 mi, complaint #1463979
  2. #2

    transmission automatic

    6 stranded, 201 unsafe, 2 annoyance

    209
    incidents
    Typical range: 4,500–50,000 mi

    Median 18,000 mi, based on 272 reports (27% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE WOULD AUTOMATICALLY SHIFT GEARS AND THE CHECK ENGINE WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TOWED TO A DEALER WHERE…"~500 mi, complaint #1010697
    • "2014 JEEP GRAND CHEROKEE SHIFT COMPLAINT I BEGAN EXPERIENCING ISSUES AFTER OWNING MY VEHICLE FOR LESS THAN 6 MONTHS. WHILE DRIVING THE VEHICLE, ON MANY OCCASIONS, IT WOULD NOT SHIFT OR WILL ACT LIKE ITS TRYING TO BRAKE. HARSH SHIFTING WOULD OCCUR WHEN PUTTING…"~7,735 mi, complaint #1266498
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE GEAR BECAME STUCK IN PARK WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS…"~25,496 mi, complaint #1365606
    • "AFTER THE RECENT RECALL WAS COMPLETED IT'S NOT HARD FOR MY CAR TO SHIFT INTO DESIRED GEAR. IT MUST HAVE THE BREAKS FULLY APPLIED IN ORDER TO GO FROM NEUTRAL TO DRIVE ON CITY STREETS IF IT GETS BUMPED OR GOING THROUGH A CAR WASH. IT HAS CAUSED SEVERAL OCCASIONS…"~65,000 mi, complaint #1606244
    • "ON MONDAY, JANUARY 22, 2021 AROUND 3 PM, I WAS DRIVING ON THE FREEWAY AND MY JEEP AUTOMATICALLY SHIFTED INTO NEUTRAL AND THE WORDS 'AUTO PARK' DISABLED APPEARED ON THE SCREENED. I IMMEDIATELY SHIFTED IT BACK INTO DRIVE AND CONTINUED DRIVE AND EXITED AND WENT…"~326,000 mi, complaint #1729176
  3. #3

    seatbelt and pretensioner

    113 unsafe, 14 broken, 1 annoyance

    128
    incidents
    Typical range: 46,500–88,000 mi

    Median 67,000 mi, based on 77 reports (47% had no usable mileage)

    • "WAS DRIVING IN THE LAST LEG OF MY 1100 MILE TRIP AND WARNING LIGHTS OF MY SEATBELT BEING UNBUCKLED AND AIRBAG MAINTENANCE REQUIRED. DEALERSHIP IN ALABAMA SAID IT WAS THE ORC MOD THAT IS BAD. *TR"~1,900 mi, complaint #1111461
    • "MY 2014 JEEP GRAND CHEROKEE WAS LESS THAN 6 YEARS OLD AND WITH 50,000 MILES ON IT IN JULY OF 2020... THE DRIVER SIDE ACTIVE HEADREST RESTRAINT DEPLOYED WHILE THE CAR WAS PARKED AND TURNED OFF. I WAS IN THE DRIVER SEAT TALKING TO MY SON WHO WAS IN THE FRONT PA…"~50,000 mi, complaint #1712013
    • "THE FRONT PASSENGER SEATBELT ALL OF A SUDDEN STARTED TO NOT RETRACT. IT CAME TO A POINT WHERE THE PASSENGER WOULD STRAP IN THE BELT AND THEY WOULD HAVE ENOUGH ROOM ON THEIR LAP FOR AN ADDITIONAL 2 PEOPLE IN ORDER FOR BELT TO FEEL SECURE. WHEN I FINALLY GOT IT…"~67,000 mi, complaint #1547580
    • "MY 2014 JEEP GRAND CHEROKEE DRIVER'S SIDE SEATBELT BROKE WHILE PUTTING IT ON PRIOR TO STARTING THE VEHICLE AND LEAVING MY RESIDENCE . THE SEATBELT IS BACK ORDERED NATIONWIDE AND THERE ARE NO "AFTER-MARKET" PARTS. THIS IS CURRENTLY NOT LISTED AS A RECALLED PART…"~90,000 mi, complaint #1474535
    • "PASSENGER FRONT SEATBELT WILL NOT RETRACT AND DOES NOT ADJUST TO DIFFERENT SIZE PASSENGERS"~650,000 mi, complaint #1625735
  4. #4

    airbag system

    101 unsafe, 1 annoyance

    102
    incidents
    Typical range: 14,000–71,500 mi

    Median 33,500 mi, based on 132 reports (25% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT CRASHED INTO A GUARDRAIL WHEN ANOTHER VEHICLE ABRUPTLY CUT THE CONTACT OFF. THE VEIHCLE WAS THROWN 15 FEET INTO THE AIR AND THE FRONT END…"~1,000 mi, complaint #1118019
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE OC MODULE NEEDED TO BE REPLACED HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT I…"~20,168 mi, complaint #1072015
    • "TAKATA, ON APRIL 15, 2016 I HAD A HEAD ON COLLISION WITH A 2004 FORD PICK UP TRUCK ON STATE HIGHWAY 28 IN SENECA SC THE JEEP WAS TOTALLY DESTROYED AND I SUFFERED MULTIPLE SERIOUS BODILY INJURIES. THE AIRBAGS DID NOT DEPLOY. IF THE AIRBAGS HAD DEPLOYED IT WOUL…"~44,000 mi, complaint #1283852
    • "YESTERDAY OUT OF NOWHERE MY PASSENGER HEADREST DEPLOYED, I WASN'T IN AN ACCIDENT I WAS JUST PARKED AND THE HEADREST JUST POPPED OUT OF PLACE. I CALL THE DEALER AND THEY TOLD ME IS OVER $600 OF REPAIR. I DON'T UNDERSTAND WHY I SHOULD PAY THE REPAIR WHEN IT IS A…"~81,300 mi, complaint #1610165
    • "Our son, 18 years old, driving our 2014 Jeep Cherokee Limited had a rollover accident and ZERO air bags deployed. The State Patrol, Tow personal and owner of the tow yard is questioning why the air bags did not deploy. This accident was at 1030ish on 9/17/20…"~157,499 mi, complaint #1769546
  5. #5

    engine stall or no start

    12 stranded, 81 unsafe

    93
    incidents
    Typical range: 10,000–92,000 mi

    Median 55,000 mi, based on 113 reports (37% had no usable mileage)

    • "AFTER MAKING A RIGHT HAND TURN AT A FOUR WAY STOP, I BEGAN TRAVELING THROUGH A RESIDENTIAL AREA AT ABOUT 25 MPH. AFTER MAYBE 100 YARDS, THE CAR CAME TO A STOP AND THE ENGINE WAS REVVING, AS IF THE VEHICLE WERE IN NEUTRAL. THE SHIFT KNOB INDICATED THE VEHICLE W…"~680 mi, complaint #1167469
    • "I THOUGHT I PUT MY VEHICLE INTO PARK IN A PARKING LOT. I LEFT THE ENGINE RUNNING AND EXITED THE VEHICLE. IT DROVE FORWARD ON ITS OWN WITH NO ONE IN IT AND CRASHED INTO A DITCH."~25,000 mi, complaint #1263220
    • ""TAKATA RECALL" DRIVING TO WORK MY CAR MADE A LOUD WHISTLING NOISE AND THE BATTERY LIGHT CAME OUT. I LET IT SIT DURING WORK AND AFTER WORK I STARTED IT UP. I THEN HOPPED IN AND WHILE DRIVING I NOTICED A BURNING SMELL COMING INTO THE TRUCK AND IT WAS SMOKING F…"~56,000 mi, complaint #1365614
    • "HAVING EXTENDED STARTING ISSUES,SOMETIMES CAR HAS TO BE TURNED OFF AND THEN BACK ON,HAVE BEEN TO DEALER 2 TIMES ,PURGE VALVE WAS REPLACED ,WITH NO CHANGE IN EXTENDED START.VEHICLE IS STATIONARY.DEALER SEEMED TO BE MORE INTERESTED IN SELLING US OTHER SERVICES…"~92,000 mi, complaint #1508621
    • "ENGINE SHUDDERED AND STOPPED WHILE IN PARK. TRIED TO RESTART, BUT WOULD NOT START (ELECTRICAL WAS FINE). HAD IT TOWED AND FUEL INJECTOR REPLACED. DROVE FOR APPROXIMATELY 75 MILES AND ACCELERATION CEASED ON BUSY HIGHWAY AT 70MPH. WHEN ABLE TO PULL OVER AND STO…"~191,000 mi, complaint #1586954
  6. #6

    other

    2 stranded, 38 unsafe, 1 broken, 41 annoyance

    82
    incidents
    Typical range: 10,000–45,000 mi

    Median 21,000 mi, based on 63 reports (72% had no usable mileage)

    • "AT WHAT POINT DOES SOMEONE STEP IN AND SAY ENOUGH IS ENOUGH. IN 1 1/2 YEARS MY VEHICLE HAS BEEN IN 12 TIMES. BESIDES THE 7 RECALLS, THERE HAS ALSO BEEN ISSUES WITH THE GAS COVER BROKE, LEATHER SEAT ISSUES, POWER STEERING, SHOCKS, BRAKE BOOT AND REAR CAMERA.…"~1,200 mi, complaint #1124509
    • "RECEIVED NOTIFICATION OF SAFETY RECALL P14/NHTSA 14V-154 IN MAY, 2014. CALLED THE DEALER. THEY PUT THE VEHICLE ON LIST AND PROMISED TO CALL WHEN THEY RECEIVED PARTS. MULTIPLE CALLS TO DEALER HAVE YIELDED NO RESULTS. I AM TOLD REPEATEDLY THAT I AM ON LIST…"~10,000 mi, complaint #1097448
    • "4 CAR PILEUP ON I684 PUTNAM COUNTY NY, IN WHICH OUR VEHICLE WAS 3RD IN LINE, THIS IS HORRIBLE SECTION OF HIGHWAY WERE CONNECTICUT DRIVERS NEED TO MERGE TO THE FAR RIGHT LANE ([REDACTED ADDRESS]) TO EXIT TOWARDS CONNECTICUT. AS THE TROOPER AND TOW TRUCK DRIVER…"~22,000 mi, complaint #1103776
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE DRIVER WAS REVERSING FROM THE DRIVEWAY, HER DOGS WERE BEHIND THE VEHICLE AS A RESULT SHE SHIFTED INTO PART AND EXITED THE VEHICLE. THE VEHICLE THEN ROLLED AWAY AND CRASHED INTO…"~40,000 mi, complaint #1288607
    • "Odometer Fraud. The contact purchased a 2014 Jeep Grand Cherokee. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 77,795, and at the time of registration, it was discovered…"~196,000 mi, complaint #2135014
  7. #7

    engine internal

    4 stranded, 61 unsafe, 1 broken, 6 annoyance

    72
    incidents
    Typical range: 38,000–102,000 mi

    Median 75,000 mi, based on 47 reports (57% had no usable mileage)

    • "CHECK ENGINE LIGHT CAME ON, TOOK TO SERVICE GARAGE. DIAGNOSED WITH CK DTC'S-P0302 #2 CYLINDER MISFIRE. SERVICE DEPARTMENT CLAIMS THEY ROAD TESTED -ISSUE CLEARED. I PICKED UP THE VEHICLE, DROVE APPROXIMATELY 5 MILES WITH SAME ISSUE. I CALLED DEALER, THEY SA…"~1,260 mi, complaint #1038541
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT HIGHWAY SPEEDS OVER 80 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATE AND THE SPEED WAS REDUCED TO 40 MPH WITH A KNOCKING SOUND COMING FROM THE ENGINE. THE VEHCILE WAS TA…"~42,000 mi, complaint #1694027
    • "TO WHOM IT MAY CONCERN: I AM A SRT OWNER WHO LOVES HIS TRUCK, BUT NOT HAPPY WITH THE DESIGN OF THE 6.4 HEMI ENGINE. AS ONE OF THE HIGHEST COSTING JEEPS IN YOUR LINE UP I WOULD ASSUME I WOULD HAVE NO PROBLEMS WITH IT AFTER 77,000 MILES. UNFORTUNATELY, MY ENG…"~77,000 mi, complaint #1722546
    • "ENGINE FIRE OCCURRED WHILE VEHICLE WAS IN OPERATION. VEHICLE HAS 3.0L ECO DIESEL ENGINE. DODGE RAM 1500 TRUCKS WITH SAME ENGINE ARE ON RECALL (FCA VB1/NHTSA 19V-757) FOR FIRES DUE TO EGR COOLER FAILURE, BUT THIS VEHICLE HAS NOT BEEN RECALLED. I AM A PROFESSION…"~112,301 mi, complaint #1704751
    • "PULLING A SMALL HORSE TRAILER AND SUDDENLY ENGINE STARTS TO KNOCK AND A COUPLE MINUTES LATER OVERHEATS. STOPPED VEHICLE IMMEDIATELY AND HAD VEHICLE TOWED TO JEEP DEALER AS PARTS OF ENGINE ARE UNDER WARRANTY DUE TO OTHER RECALLS. JEEP DEALER SAYS ENGINE NEEDS T…"~155,000 mi, complaint #1683696
  8. #8

    control module

    2 stranded, 63 unsafe, 4 annoyance

    69
    incidents
    Typical range: 9,000–79,000 mi

    Median 45,500 mi, based on 92 reports (33% had no usable mileage)

    • "ELECTRONIC GEAR SHIFTIER NOT RELIABLE. THERE IS NO FEELING OR SENSE OF PROPER GEAR ENGAGEMENT. I SIT EACH DAY AND REV UP ENGINE THINKING I HAVE ENGAGED DRIVE MODE. YOU NEVER KNOW WHEN YOU HAVE PROPERLY ENGAGED PARK FEATURE. I HAVE GOTTEN ONE LEG OUT OF CAR WHI…"~600 mi, complaint #1259514
    • "EVERYONE IS COMPLAINING THE SHIFTERS ARE DEFECTIVE. THEY ARE NOT, THE COMPUTER HAS THE ULTIMATE CONTROL OF THE DODGE JEEP AND CHRYSLER SHIFTERS BE IT A KNOB OR A ONE IN THE JEEP. IF THE CAR IS ROLLING IN ANYWAY THE COMPUTER WILL NOT PUT THE CAR IN PARK. THE D…"~19,000 mi, complaint #1400090
    • "IN 2018, THE A/C FIRST WENT OUT AND WE WENT TO MOPAR TO HAVE IT ASSESSED. WE WERE TOLD IT WAS NOT A "CHARGING" PROBLEM BUT ELECTRICAL AND NEED THE DEALER. A FEW WEEKS LATER, WITHOUT ANY INTERVENTION THE A/C CAME BACK ON. IN JUNE 2019, THE A/C WENT OUT AGAIN…"~46,286 mi, complaint #1592372
    • "CAR WILL NOT START, TOLD ISSUE WITH INDEPENDENT POWER DISTRIBUTION MODULE FAILURE. TOLD THERE ARE RECALLS BUT NOT ON MY VIN. READING ISSUE COULD ALSO CAUSE VEHICLE TO STALL IF ISSUE OCCURRED WHILE DRIVING. DID HAVE POWER TRAIN RECALL DONE AND WAS TOLD COULD BE…"~75,500 mi, complaint #1612644
    • "THE ELECTRONIC SHIFTER MAINTENANCE REQUIRE LIGHT KEEPS COMING ON WITH CHECK WNGINE LIGHT AND WON'T DRIVE HAD AT DEALERSHIP SEVERAL TIMES CAN'T FIX?? PLEASE HELP GETTING EXPENSIVE"~130,031 mi, complaint #1731906
  9. #9

    battery and charging

    23 stranded, 42 unsafe

    65
    incidents
    Typical range: 44,000–83,500 mi

    Median 65,000 mi, based on 101 reports (22% had no usable mileage)

    • "BOTTOM LINE: BATTERY WAS SITTING IN A POOL OF WATER 4 INCHES AWAY FROM THE NEG/POS BATTERY TERMINAL. POTENTIAL ELECTRICAL FIRE ? A NEWLY ACQUIRED 2014 JEEP LAREDO WITH LESS THAN 1000 DRIVEN MILES FROM THE DATE OF DELIVERY. WE WERE HEARING A WATER SLOSHING…"~1,820 mi, complaint #1032218
    • "HAD RAPID FAILURE OF ALTERNATOR VERY SIMILAR TO WHAT IS MENTIONED IN NHTSA 14V-634. BASED ON THE FACT THAT MILEAGE SEEMS TO BE LOW FOR AN ALTERNATOR FAILURE (44K) AND SAME ENGINE HAD SIMILAR ISSUES, I QUESTION WHY MY JEEP ISN'T COVERED IN THE RECALL OR IF THE…"~44,000 mi, complaint #1385951
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED RAPIDLY AND THERE WAS A HIGH PITCHED NOISE COMING FROM THE ENGINE. THE CONTACT NOTICED A BURNING ODOR INSIDE THE VEHICLE. IN ADDITION, THE BATTERY VOLTAGE WARNING IN…"~60,400 mi, complaint #1398709
    • "ON DECEMBER 24, 2017 MY ALTERNATOR SHORT CIRCUITED AND MY ALTERNATOR CAUGHT ON FIRE. MY CAR WAS DOING NOTHING OUT OF THE ORDINARY BY DELIVERING CHRISTMAS GIFTS TO FAMILY AND FRIENDS WITHIN A TWO MILE RADIUS. INITIALLY WHEN I STARTED THE CAR, IT SOUNDED A LIT…"~75,000 mi, complaint #1441369
    • "ALTERNATOR STOPPED WORKING, CHANGED THE BATTERY AND LIGHT TURNED ON SAYING BATTERY VOLTAGE LOW. DRIVER WINDOW AND MIRROR BUTTONS STOPPED WORKING AT THE SAME TIME, CAUSING US TO THINK IT WAS THE BATTERY THAT WAS NOT WORKING BUT STILL DOES NOT WORK AFTER THE BAT…"~165,000 mi, complaint #1704352
  10. #10

    engine oil consumption

    1 stranded, 48 unsafe, 2 annoyance

    51
    incidents
    Typical range: 53,000–91,000 mi

    Median 66,500 mi, based on 45 reports (34% had no usable mileage)

    • "THE OIL FILTER HOUSING PART NUMBER 68105583AF CRACKS ON 2014 MODELS CAUSING OIL LEAKS. THERE IS A POTENTIAL FOR FIRE WHILE DRIVING. THIS IS A KNOWN ISSUE AND THERE IS A BACK ORDER OF SEVERAL THOUSAND FOR THIS PART."~45,000 mi, complaint #1368781
    • "AT THE TIME WHEN THE MANUFACTURERS WARRANTY HAS JUST RUN - THE OIL FILTER ADAPTER BRACKET HAS STARTED LEAKING CAUSING OIL LOSS IN THE ENGINE. THIS WAS FOUND BY THE OIL SPOTS ON THE DRIVEWAY THAT WERE NEVER THERE BEFORE. I SEARCHED ONLINE AND FOUND TSB SB-1…"~51,000 mi, complaint #1549132
    • "THE OIL FILTER HOUSING ON THIS CAR IS CRACKED, LEADING TO A OIL LEAK AND POOLING PROBLEM WHICH IS A SIGNIFICANT FIRE HAZARD ISSUE TO THE PASSENGERS. THIS HAPPENS WHILE DRIVING AND WHEN THE CAR IS STATIONARY CAUSING A POOL OF OIL TO COLLECT IN CAR AND DRIP ON F…"~64,000 mi, complaint #1608524
    • "OIL FILTER HOUSING ASSEMBLY KEEPS BREAKING AND LEAKING. WONT HOLD OIL ANYMORE. 3 TIMES IT HAS DONE IT"~80,000 mi, complaint #1655725
    • "THE OIL FILTER HOUSING IS CRACKED AND IT IS A KNOWN ISSUE WITH MY VEHICLE.ONE MORNING THERE WAS A LARGE AMOUNT OF OIL UNDER MY VEHICLE. AT THIS TIME THERE ARE SO MANY OPEN ISSUES WITH THIS DEFECTED PART THAT I AM UNABLE TO GET THIS PART CAUSE THERE ARE 5800…"~145,000 mi, complaint #1737698
  11. #11

    engine cooling

    48 unsafe, 2 annoyance

    50
    incidents
    Typical range: 75,000–146,000 mi

    Median 95,000 mi, based on 38 reports (46% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS UPHILL AND TOWING A RECREATIONAL VEHICLE, THE VEHICLE OVERHEATED. PER THE MANUFACTURER, THE VEHICLE'S MAXIMUM TOWING CAPACITY WEIGHT SHOULD BE 7,200 LBS., BUT THE RECREATIONAL VEHICL…"~8,000 mi, complaint #1123924
    • "OIL WAS CONSTANTLY RUNNING LOW, AND ON 2 OCCASIONS WAS FOUND TO BE EMPTY, EVEN AFTER OIL CHANGES. NO SIGNS OF LEAKS OR OIL BURNING, SO I ASSUMED THE DEALERSHIP SCREWED UP. OVER THE SUMMER, THE CONDENSATION FROM THE A/C WAS LEAVING STAINS ON MY DRIVEWAY, BUT S…"~73,000 mi, complaint #1607373
    • "THIS MODEL CAN COME WITH THE 3.6 LITER V/6 ENGINE. THE OIL COOLER HAS A NECK ATTACHED AND THIS IS WHERE THE OIL FILTER IS LOCATED. WHERE THE NECK IS CONNECTED TO THE OIL COOLER THERE IS A O-RING TO SEAL THIS CONNECTION AND THIS LEAKS ON ALMOST ALL MODELS. THER…"~86,456 mi, complaint #1666800
    • "The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the vehicle was leaking oil. The vehicle was taken to a local mechanic where it was diagnosed with needing the oil cooler replaced however, the vehicle was not repaired. The contact had spoke…"~120,000 mi, complaint #1790546
    • "The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the fan was running excessively. The contact stated that the engine and coolant warning lights were illuminated. The vehicle was taken to an independent mechanic who determined that the failu…"~185,000 mi, complaint #2056411
  12. #12

    adas collision warning

    46 unsafe

    46
    incidents
    Typical range: 4,000–30,000 mi

    Median 20,000 mi, based on 78 reports (8% had no usable mileage)

    • "1) COLLISION AVOIDANCE SYSTEM ENGAGES FOR NO SAFETY REASON WHATSOEVER. THE 'BRAKE' WARNING ON THE DASH FLASHES, THE BRAKES CHARGE, AND THE BRAKES ENGAGE. I CAN BE THE ONLY VEHICLE ON THE ROAD AND THIS WILL OCCUR. HAS BEEN HAPPENING INTERMITTENTLY EACH AND E…"~500 mi, complaint #1178835
    • "VEHICLE HAS, ON THREE OCCASIONS SLAMMED ON BRAKES WHEN A VEHICLE SLOWS IN THE RIGHT HAND LANE ADJACENT TO THE LANE OF TRAVEL. BRAKE WARNING APPEARS WITH WARNING SOUNDS."~7,861 mi, complaint #1190117
    • "DRIVING THROUGH THE EISENHOWER TUNNEL THE BRAKE WARNING SYSTEM ACTIVATED. THE BRAKES DID NOT ENGAGE. I HAVE HAD THIS JEEP FOR OVER A YEAR AND HAVE DRIVEN THROUGH THIS TUNNEL OVER 80 TIMES AND NOW WHENEVER DRIVING THROUGH THE TUNNEL THIS BRAKE WARNING WILL FLAS…"~21,000 mi, complaint #1188924
    • "I WAS DRIVING APPROXIMATELY [REDACTED ADDRESS] IN TROY, MI IN THE MIDDLE OF THE AFTERNOON ON FEBRUARY 18, 2015. THERE WAS MINIMAL TRAFFIC ON THE ROAD AND NO ONE IN FRONT OF ME IN MY LANE OR THE LANE NEXT TO ME. SUDDENLY, MY DASH LIT UP TO BRAKE AND THE CAR S…"~29,916 mi, complaint #1191819
    • "THE FORWARD COLLISIN CONTROL WAS TURNED ON. IT STARTED BEEPING WHEN NO ONE WAS NEAR ME AT ALL FROM ANY SIDE OF VEHICLE. THEN THE BRAKES SLAMMED LIKE IT WAS PREVENTING A REAR END COLLISIN BY MY VEHICLE. MY CAR SLID TO A STOP AT APPROXIMATELY 40 MILES AN HOUR. I…"~120,000 mi, complaint #1701306
  13. #13

    interior trim

    19 unsafe, 1 broken, 18 annoyance

    38
    incidents
    Typical range: 50,000–85,500 mi

    Median 67,000 mi, based on 27 reports (39% had no usable mileage)

    • "LEATHER DASH COMING UNGLUED, BUBBLING ALL OVER."~34,000 mi, complaint #1444265
    • "I WAS DRIVING DOWN THE STREET AFTER VISITING A FRIEND WHEN I HIT A HOLE IN THE STREET AND HEARD THIS NOISE AND LOOKED OVER AND THE HEADREST HAD CAME APART WENT TO THE DEALER AND WAS TOLD THAT THEY COULD NOT FIX IT BECAUSE IT WAS COSMETIC. *JS"~50,000 mi, complaint #1482026
    • "VEHICLE WAS IN MOTION. I WAS DRIVING ON A CITY STREET WHEN MY PASSENGER HEADREST POPPED OUT OF PLACE. UNKNOWN. I HAD NO COLLISION OR WAS NO BUMPY ROAD CONDITIONS. THE PLASTIC PART HOLDING THE HEADREST TOGETHER LOOKS TO BE BROKEN. IM AFRAID MY DRIVER SIDE HEADR…"~67,000 mi, complaint #1721907
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HER HEADREST ON THE DRIVER'S SIDE EXPLODED WHILE SHE WAS DRIVING. THE CONTACT WAS ABLE TO PULL OVER AND SAW THE HEADREST COMPLETELY OPENED UP. THE CONTACT HAD A SORE NECK AND HEADACHE BUT…"~85,503 mi, complaint #1675494
    • "The contact owns a 2014 Jeep Grand Cherokee. The contact stated became aware that the upper leather instrument panel cover was delaminating and separating, causing bubbles in the instrument panel and making it difficult to see. The vehicle was taken to the dea…"~123,000 mi, complaint #1865186
  14. #14

    brake booster

    32 unsafe, 1 annoyance

    33
    incidents
    Typical range: 11,500–60,000 mi

    Median 24,500 mi, based on 29 reports (36% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PARKED WITH THE KEY IN THE IGNITION, THE VEHICLE ROLLED FORWARD WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT…"~1,000 mi, complaint #1213217
    • "I RECEIVED A NOTICE FROM CHRYSLER REGARDING THEIR RECALL P-16 INVOLVING THE CORROSION OF THE BRAKE BOOSTER HOUSING. IN LATE JUNE I CONTACTED THE DEALERSHIP WHERE I PURCHASED MY VEHICLE AND WAS ADVISED THAT CHRYSLER WAS ONLY PROVIDING BETWEEN 1 AND 5 REPAIR KI…"~11,000 mi, complaint #1105345
    • "HI-- REGARDING BRAKE BOOSTER RECALL ON JEEP GRAND CHEROKEE... ONE DAY AFTER RECEIVING RECALL FROM CHRYSLER--DEALER ADVISES PARTS ARE NOT AVAILABLE AND WILL NOTIFY WHEN THEY ARE. IT APPEARS MANUFACTURER IS "GOING THRU THE MOTIONS" TO SATISFY NHTSA....AND RED…"~22,000 mi, complaint #1072096
    • "THE BRAKES ON OUR GRAND CHEROKEE STOPPED WORKING WHILE IN A PARKING GARAGE. AFTER GETTING THE CAR TOWED BACK HOME THE DEALERSHIP SAID IT WAS A FAILED BRAKE BOOSTER. THE ISSUE I HAVE WITH THAT IS I HAD TAKEN IT IN FOR THE RECALL EARLIER IN THE YEAR AND IT WAS…"~52,985 mi, complaint #1515122
    • "I LEFT MY PLACE OF WORK AND WHEN I WENT TO USE MY BRAKES THEY DIDN'T FULLY WORK. I BARELY GOT STOPPED IN TIME TO AVOID ONCOMING TRAFFIC. THE SPUTTERED AS I PRESSED THE BRAKE DOWN. I GOT IT LOOKED AT AND THEY CHANGED THE BRAKE BOOSTER. ALL WAS WELL AFTER THAT.…"~125,000 mi, complaint #1718535
  15. #15

    wiring harness

    29 unsafe, 3 annoyance

    32
    incidents
    Typical range: 5,000–82,000 mi

    Median 36,500 mi, based on 32 reports (46% had no usable mileage)

    • "1) DRIVING ~ 45 MPH. 2) PARKING/CRASH DETECTION SENSOR ON THE FRONT DRIVER SIDE MAKES AUDIBLE NOISE FOR 2 SECONDS, THEN NOISE CEASES - THIS PARKING/CRASH DETECTION ISSUE WAS REPORTED TO THE DEALERSHIP 3 DAYS PRIOR. 3) ALL CONSOLES GO BLANK, TO INCLUDE SPEEDO…"~690 mi, complaint #1088937
    • "BOUGHT NEW IN APRIL 2013. SINCE THEN, JEEP HAS BEEN IN DEALERS SERVICE DEPT FOR MANY ELECTRICAL PROBLEMS, TRANSMISSION PROBLEMS, DOWN LOADS TO CONTROL MODULES AND FRONT AND REAR BUMPERS JUST FALLING OFF. RADIO WAS REPLACED, WIRING HARNESS REPLACED, MANY C…"~9,000 mi, complaint #1227515
    • "AFTER STARTING VEHICLE, DRIVER SMELLED SMOKE, BUT DID NOT KNOW THE SOURCE OF SMOKE. (DRIVER THOUGHT IT MIGHT BE SOMETHING BURNING IN THE NEIGHBORHOOD.) BY THE TIME DRIVER HAD DRIVEN 2.2 MILES ON CITY ROADS (AT SPEED <40 MPH), SMOKE BEGAN BILLOWING FROM THE USB…"~40,000 mi, complaint #1315689
    • "THE WINDSHIELD WIPERS WILL NOT TURN OFF AND THE TURN SIGNAL BLINKERS DO NOT WORK. ALL WAS WORKING; THE NEXT DAY THE PROBLEM STARTED. STARTED THE VEHICLE AND THE WINDSHIELD WIPERS STARTED EVEN THOUGH THE SWITCH WAS OFF. THE CONTINUED WINDSHIELD WIPER PROBLEM…"~93,051 mi, complaint #1609486
    • "The contact owned a 2014 Jeep Grand Cherokee. The contact stated that while driving 35 MPH, multiple warning lights illuminated. The contact noticed smoke emitting from under the hood. The contact pulled over to the side of the road and immediately exited the…"~225,585 mi, complaint #2115137
  16. #16

    driveshaft axle cv

    1 stranded, 29 unsafe

    30
    incidents
    Typical range: 0–1,000 mi

    Median 500 mi, based on 50 reports (9% had no usable mileage)

    • "WE PURCHASED JEEP ON APRIL 27TH, WE LOVE IT THEN FEW DAYS LATER, THE DRIVER CV AXLE WENT OFF AND SPILLED THE GREASE OVER WHEEL... TOOK IT TO DEALERSHIP AND WAITED FOR WHOLE ONE WEEK TO REPLACE THE DRIVER'S... SO, I ASKED THEM TO REPLACE BOTH FOR ONCE BUT THE…"~500 mi, complaint #1071039
    • "I PURCHASED A BRAND NEW JEEP GRAND CHEROKEE ON 4/29/14. ON 5/8/14 (694 MILES), I NOTICED BLACK GREASE ALL OVER THE INSIDE OF THE FRONT PASSENGER SIDE WHEEL. UPON CLOSER INSPECTION, I COULD SEE GREASE LEAKING FROM THE CV BOOT ALL OVER THE WHEEL, AXLE, SHOCK AND…"~694 mi, complaint #1067002
    • "FRONT CV BOOT CLAMP FAILURE: NOTED GREASE ON LEFT FRONT WHEEL, LOOKED UNDERNEATH TO FIND AXLE GREASE SPLATTERED ALL OVER INSIDE OF THE RIM, BRAKE CALIPER, AND MOST FRONT LEFT AXLE COMPONENTS. CLAMP WHICH HOLDS THE CV JOINT BOOT IN PLACE AT THE WHEEL WAS MISS…"~1,165 mi, complaint #1077470
    • "FAILURE IN DRIVERS SIDE CV JOINT. GREASE SPLATTERED EVERYWHERE. UPON INVESTIGATION, THIS IS A COMMON ISSUE THAT JEEP WILL NOT ADDRESS PROACTIVELY. I ASKED SERVICE TO REPLACE BOTH HALVES AS ONE SIDE FAILURE IS A SURE SIGN THAT THEY BOTH WILL GO. THEY REFUSED IN…"~1,475 mi, complaint #1068446
    • "MY 2014 JEEP GRAND CHEROKEE ECODIESEL SHUDDERS/VIBRATES INTERMITTENTLY AT HIGHWAY SPEEDS. EVIDENTLY, THIS IS A COMMON PROBLEM IN THIS PARTICULAR MODEL, AND SO MUCH SO THAT IT NOW HAS A NAME, "FISH BITES". AT LEAST ONE TECHNICAL SERVICE BULLETIN AND POSSIBLY E…"~10,000 mi, complaint #1125683
  17. #17

    fuel tank and lines

    1 stranded, 25 unsafe, 1 broken, 3 annoyance

    30
    incidents
    Typical range: 37,000–146,000 mi

    Median 80,000 mi, based on 29 reports (36% had no usable mileage)

    • "AFTER TAKING MY NEW JEEP INTO DEALER BECAUSE THE "CHECK ENGINE" LIGHT CAME ON, I WAS TOLD THAT THERE WERE 16 STORED CODES BUT THEY COULD FIND NO PROBLEM AND THE COMPUTER WAS RESET. TWO DAYS LATER THE CHECK ENGINE LIGHT AGAIN CAME ON. I TOOK BACK TO THE DEALE…"~2,200 mi, complaint #1002729
    • "A PART OF THE FUEL PICKUP TUBE WAS NOTED MISSING WHEN I BROUGHT THE CAR IN FOR A CHECK ENGINE LIGHT ON JUNE 3,2016. I PAID FOR THE DEALER, WEST HERR DODGE IN ORCHARD PARK, NY TO ORDER THE PART THAT DAY. I CALLED SEVERAL TIMES TO SEE IF THE PART WAS IN, INCLUDI…"~39,000 mi, complaint #1304245
    • "WHEN I WENT TO THE GAS STATION ON RT. 130 IN BURLINGTON, THE ATTENDANT TOLD ME MY GAS CAP WAS BROKEN. I DIDN'T QUITE UNDERSTAND AND THOUGHT HE MEANT THE GAS DOOR SINCE IT IS SOMETIMES HARD TO GET OPEN. I CHECK THIS MORNING TO SEE WHAT HE MEANT AND MY GAS CAP W…"~57,000 mi, complaint #1718136
    • "WHEN STOPPED AND PARKED AT THE LOCAL GAS STATION THE PLASTIC FUEL FILLER CAP BROKE OFF DURING FUELING CAUSING THE GAS NOZZLE TO FALL OUT. NOW CHECK ENGINE LIGHT IS ON. JEEP HAS SINCE CORRECTED THIS PLASTIC PART ON NEWER MODELS WITH METAL. COST OF PART ALONE IS…"~110,236 mi, complaint #1632559
    • "The contact owns a 2014 Jeep Grand Cherokee Overland. The contact received the NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) which was completed. The contact stated that after receiving the recall remedy, fluid was leaking under the vehicle. The conta…"~192,000 mi, complaint #1977239
  18. #18

    infotainment head unit

    13 unsafe, 16 annoyance

    29
    incidents
    Typical range: 4,000–60,000 mi

    Median 32,500 mi, based on 28 reports (33% had no usable mileage)

    • "?APPROXIMATELY TWENTY NINE (29) DAYS AFTER PURCHASING THE VEHICLE I BEGAN TO HAVE TROUBLE WITH THE 911 BUTTON ON THE REARVIEW MIRROR FLASHING RED WHICH WOULD LEAD TO A MESSAGE ON THE NAVIGATION SCREEN WHICH READ ?VEHICLE PHONE REQUIRES SERVICE CONTACT DEAL…"~3,450 mi, complaint #1105798
    • "MESSAGE ON NAV SCREEN SAYS "VEHICLE PHONE REQUIRES SERVICE" DEALER DOES NOT UNDERSTAND THE PROBLEM AND CANNOT REPAIR. IMAGE ON REAR VIEW CAMERA FLICKERS (DEALER CANNOT UNDERSTAND). *TR"~24,056 mi, complaint #1102264
    • "OWNER HAS BEEN HAVING ONGOING ISSUE WITH HEAD UNIT IN 2014 JEEP GRAND CHEROKEE LIMITED W/44K MILES. VEHICLE WAS ORIGINALLY BOUGHT BACK BY JEEP FOR ELECTRICAL ISSUES THEN RESOLD. RADIO UNIT WAS ALREADY REPLACED TWICE BY THE PREVIOUS OWNER AND THE NEW OWNER IS B…"~44,000 mi, complaint #1353460
    • "I RECEIVED AN OVER THE AIR UPDATE FOR MY VEHICLE, WHICH I BEGAN TO INSTALL. THE INSTALLATION FAILED, AND THE NEXT TIME I GOT IN MY CAR MANY THINGS WERE WRONG, SOME OF WHICH ARE A MAJOR SAFETY CONCERN TO ME. WHEN I PLACE THE CAR IN REVERSE THE BACKUP CAMERA SHO…"~70,000 mi, complaint #1486960
    • "NAVIGATION SYSTEM DISPLAYS INCORRECT INFORMATION. MAP IS 2012 FOR A 06/13 BUILD ON A 2014 VEHICLE. ALSO, RADIO SOFTWARE CANNOT BE UPDATED, WHICH IS NEEDED FOR MAP UPDATE. JEEP CLAIMS NEITHER IS A DEFECT OR FRAUD. NAVIGATION DISPLAYS INCORRECT ROADS (NAMES,…"~86,400 mi, complaint #1538477
  19. #19

    lighting exterior

    19 unsafe, 2 broken, 8 annoyance

    29
    incidents
    Typical range: 2,000–67,000 mi

    Median 31,500 mi, based on 28 reports (24% had no usable mileage)

    • "AUTOMATIC HEADLIGHT DIMMER SYSTEM - HIGH-BEAM TO LOW-BEAM NON-OPERABLE. I BELIEVE THE SENSOR DEVICE BEHIND THE REARVIEW MIRROR IS FAULTY. *TR"~1,500 mi, complaint #1105446
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE LOW BEAM HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILUR…"~28,000 mi, complaint #1358290
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A BURNING ODOR DETECTED FROM THE FRONT OF THE VEHICLE. THE CONTACT NOTICED THAT THE HEADLAMPS WERE OVERHEATING. IN ADDITION, THE DRIVER'S SIDE HEADLIGHT FAILED TO ILLUMINATE AND…"~59,000 mi, complaint #1596299
    • "2014 JEEP GRAND CHEROKEE OVERLAND: THE HO HEADLIGHTS TURN THEM-SELF OFF UPON NIGHT DRIVING. THIS IS WITH THE AUTO HEADLIGHT SWITCH ON AS WELL AS THE SWITCH TURNED ON. CONTACTING THE DEAL AS WELL AS MANUFACTURE ((800)-247-9753), CASE NUMBER 31082574, I WAS I…"~71,000 mi, complaint #1355594
    • "THOS IS THE SECOND TIME THAT I HAVE TO REPLACE THE DRIVER HEADLIGHT. IHAVE SEEN MULTIPLE JEEP GC IN THE STREET WITH THE SAME PROBLEM. IT IS A SAFETY ISSUE SPECIFICALLY WHEN YOUR LIGHTS ARE NOT WORKING AT NIGHT AND YOUBARE DRIVING WITH YOUR FAMILY IN RURAL RO…"~97,000 mi, complaint #1694756
  20. #20

    parking brake

    28 unsafe

    28
    incidents
    Typical range: 9,500–33,500 mi

    Median 20,500 mi, based on 30 reports (19% had no usable mileage)

    • "VEHICLE WAS IN A LEVEL PARKING LOT WITH A BOAT AND TRAILER ATTACHED. VEHICLE WAS IN PARK CONFIGURATION WITH ENGINE RUNNING. VEHICLE WAS LEFT UNATTENDED FOR ABOUT 1 MINUTE AND IT ROLLED ABOUT 100 FEET, THROUGH THE PARKING LOT AND ACROSS A ROAD AND DOWN A LEVE…"~2,210 mi, complaint #1213173
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE PARKING THE VEHICLE, IT ROLLED ON ITS OWN AND STRUCK AND DRAGGED THE CONTACT'S SPOUSE. THE VEHICLE ROLLED TO A DRAINAGE AREA WHERE IT WAS STOPPED. A POLICE REPORT WAS NOT FILED. THE CONTACT'S SPOUSE SUSTAI…"~10,000 mi, complaint #1306998
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED ON A SLIGHT HILL WITH THE EMERGENCY BRAKE APPLIED, THE VEHICLE ROLLED BACKWARDS APPROXIMATELY 30 FEET AND STOPPED. THE VEHICLE WAS DRIVEN TO THE DEALER TO BE DIAGNOSED AND THE MECHAN…"~25,000 mi, complaint #1213123
    • "ON THREE OCCASIONS IN THE SPRING OF 2016 THE VEHICLE ROLLED BACKWARDS ON A SLIGHT INCLINE WITH THE ENGINE OFF, IN PARK WITH THE PARKING BRAKE ENGAGED. ON ONE OF THOSE OCCURRENCES I WAS EXITING THE VEHICLE AND HALFWAY OUT WHEN IT BEGAN TO ROLL. I WAS ALMOST CAU…"~35,000 mi, complaint #1367140
    • "WITH THE VEHICLE RUNNING, IN PARK, ON A SLIGHT INCLINED DRIVEWAY, ROLLED BACKWARDS UNTIL FOOT BREAK WAS ENGAGED. ONLY MADE LESS THAN 1 FOOT BEFORE OPERATOR INTERVENTION. REMOVED FOOT FROM MANUAL BREAK, APPROXIMATELY 3 MINUTES LATER, THE VEHICLE ROLLED BACKWARD…"~83,000 mi, complaint #1724766
  21. #21

    fuel pump

    11 stranded, 16 unsafe

    27
    incidents

    Commonly reported, insufficient mileage data - n=13, median 81,000 mi, no reliable range below 25 reports.

    • "SUDDEN SHUTDOWN OF ECO-DIESEL WITH FUEL STILL PRESENT IN TANK, DEALER IDENTIFIED FAULTY FUEL TANK PUMP. NO REPLACEMENT PART AVAILABLE, NO ESTIMATED TIME FRAME FOR AVAILABLE REPLACEMENT. LESS THAN 3000 MILES ON CAR. JEEP TECH IN DETROIT KNEW OF PROBLEM INDICATI…"~2,900 mi, complaint #1103535
    • "CAR COMPLETELY SHUT OFF WHILE DRIVING ON A BUSY STREET WITHOUT WARNING. DEARLERSHIP SAYS NOTHING IS WRONG WITH IT AND WAIT FOR THE CAR TO SHUT OFF ON A REGULAR BASIS. THEN MAYBE THEY WILL BE ABLE TO PIN POINT THE ISSUE. THIS IS THE SECOND ISSUE WITH THE CAR O…"~20,699 mi, complaint #1234011
    • "MY VEHICLE HAS A LONG CRANK BUT WILL NOT TURN OVER. STUCK NUMEROUS TIMES. THE DEALER SAID THEY CAN'T FIND THE PROBLEM BUT I SEE ONLINE THAT EARLIER MODELS WERE RECALLED FOR THE SAME PROBLEM. IT WAS SAID A FAULTY FUEL PUMP RELAY. AM WONDERING IF THIS IS THE SAM…"~72,000 mi, complaint #1573626
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 15 MPH, THE VEHICLE SHOOK VIOLENTLY AND THE ENGINE STALLED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO HENDRICKSON CHRYSLER DODGE JEEP RAM (LOCATED AT [REDACTED ADDRESS], MONTIC…"~104,000 mi, complaint #1404512
    • "The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at approximately 70, the vehicle lost motive power. The contact pulled over to the side of the road and the vehicle stalled. The vehicle was not able to be restarted. The vehicl…"~120,000 mi, complaint #2017874
  22. #22

    acceleration loss or hesitation

    25 unsafe

    25
    incidents
    Typical range: 2,000–95,000 mi

    Median 53,000 mi, based on 35 reports (17% had no usable mileage)

    • "JANUARY 13, 2013 CHRYSLER GROUP LLC. CUSTOMER CENTER P.O. BOX 21-8004 AUBURN HILLS, MI 48321 RE: CASE# [XXX] TO WHOM IT MAY CONCERN; BELOW, YOU WILL FIND A BRIEF SYNOPSIS OF MY PREVIOUS AND CURRENT ISSUES WITH MY NEW 2014 GRAND JEEP CHEROKEE; UPO…"~893 mi, complaint #1032040
    • "WHEN ATTEMPTING TO ACCELERATE THE THROTTLE BECOMES UNRESPONSIVE AS IF THE CAR IS OUT OF GEAR. THIS IS WORSE WHEN ATTEMPTING TO ACCELERATE TO MERGE INTO TRAFFIC. THE CAR WILL SLOW DOWN QUITE A BIT BEFORE THE THROTTLE STARTS RESPONDING AGAIN. I NOTIFIED THE D…"~34,000 mi, complaint #1424835
    • "The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the vehicle was operated by diesel fuel. The contact stated while merging onto the highway the accelerator pedal was depressed however, the vehicle failed to increase to 75 MPH. The contact s…"~57,000 mi, complaint #1779940
    • "The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at unknown speed, the engine was loud, and the vehicle was hesitating while attempting to accelerate. There were no warning lights illuminated. The contact received notification of N…"~98,000 mi, complaint #1901688
    • "AFTER HAVING THE V08 EMISSIONS RECALL DONE THE VEHICLE HAS A MAJOR LOSS IN POWER. THERE IS A DANGEROUS AMOUNT OF LAG WHEN TRYING TO ACCELERATE. IT IS NOT SAFE TO PULL OUT IN TRAFFIC DUE TO THE LAG. THE FUEL MILEAGE HAS DROPPED SIGNIFICANTLY ALSO. THE INFORMATI…"~121,000 mi, complaint #1656871
  23. #23

    brake hydraulics

    22 unsafe

    22
    incidents
    Typical range: 2,000–58,000 mi

    Median 12,000 mi, based on 28 reports (30% had no usable mileage)

    • "I WAS DRIVING APPROX 30MPH ON A SURFACE STREET AND ATTEMPTED TO BRAKE AS A MOVED INTO A LEFT TURN LANE. THE BRAKES DID NOT RESPOND TO TOUCH AND MY FOOT NEARLY WENT TO THE FLOOR. THE JEEP DECELERATED TO ALMOST A STOP UNTIL I BRIEFLY REACCELERATED TO APPROX 5MPH…"~1,000 mi, complaint #1084733
    • "WE RECEIVED A NOTIFICATION THAT THE BRAKES COULD BE FAULTY ON MY VEHICLE LISTED ABOVE. I HAVE ALREADY HAD ISSUES WITH THE BRAKES LOCKING UP AND NOT WORKING CORRECTLY IN A THUNDER STORM.I WENT TO THE DEALERSHIP TODAY TO REQUEST THE REPAIR LIKE THE MAILER SENT…"~4,886 mi, complaint #1072081
    • "I HAVE A 2014 OVERLAND JEEP. IT HAS 15000 MILES ON IT. IT'S 2 YRS OLD. I PAID $50,000 FOR IT. I PURCHASED THE HIGH END LIFE TIME WARRANTY. THE REAR BRAKES ARE TOTALLY NOT WORKING AND THE FRONT ARE VERY SOFT. I HAVE TAKEN IT TO A DEALER AND HE CHECKED THE UNIT…"~15,000 mi, complaint #1312050
    • "THE VEHICLE WENT IN FOR 4 RECALLS THAT I WAS NEVER NOTIFIED OF, OTHER THAN A FLIER FROM AUTONATION SAYING I HAVE 4 OPEN RECALLS. I CONTACTED AND SCHEDULE THIS IMMEDIATELY UPON RECEIPT. THEY WERE LOOKING AT THE BRAKE BOOSTER RECALL AND FOUND THE MASTER CYLIND…"~45,000 mi, complaint #1364528
    • "The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at approximately 80 MPH, the rear passenger’s side tire detached from the vehicle. The contact stated that the ABS warning light was illuminated. The contact was able to cruise to th…"~134,505 mi, complaint #1870559
  24. #24

    instrument cluster

    19 unsafe, 3 annoyance

    22
    incidents
    Typical range: 500–38,000 mi

    Median 10,000 mi, based on 32 reports (24% had no usable mileage)

    • "INSTRUMENT CLUSTER WENT OUT WHILE DRIVING. THIS INCLUDED THE SPEEDOMETER, FUEL GAUGE, RPM. AND ENGINE TEMPERATURE GAUGE. I HAD NO IDEA THE SPEED IN WHICH I WAS DRIVING. I HAVE HAD THE CAR FOR 10 DAYS. I WAS HEADING IN THE SAME DIRECTION AS THE DEALERSHIP WHEN…"~500 mi, complaint #980169
    • "WHOLE PANEL GOES BLANK LOSE ALL INFO FOR DRIVING BRAKES SEEM ABNORMAL DOES NOT BRAKE EASY. NAVIGATION INSTRUMENT PANELS GO BLANK AND FREEZE ALSO CAR SHIFTER FROM AUTO DRIVE TO SUPER WHILE DRIVING. 3RD ATTEMPT TO FIX REPLACED WHOLE CLUSTER BUT STILL HAVE THE SA…"~876 mi, complaint #1078893
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE CONTACT ALSO STATED THAT THE VEHICLE ERRONEOUSLY STARTED. THE VEHICLE WAS BEING DIAGNOSED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE.…"~10,000 mi, complaint #1025316
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE OPERATING THE VEHICLE, THE SPEEDOMETER DISPLAYED AN INACCURATE SPEED AND DISPLAYED SPEEDS MUCH HIGHER THAN THE SPEED THE VEHICLE WAS ACTUALLY TRAVELING. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUF…"~55,000 mi, complaint #1488930
    • "The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed on the highway, the instrument cluster became inoperable. The vehicle was taken to the dealer but was informed by the dealer that they could not diagnose the…"~94,000 mi, complaint #1750965
  25. #25

    unintended acceleration

    22 unsafe

    22
    incidents
    Typical range: 4,000–62,000 mi

    Median 13,500 mi, based on 39 reports (19% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING UP AN INCLINE AT APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY ACCELERATED TO ABOUT 77 MPH. THE CONTACT DEPRESSED THE BRAKE PEDAL NUMEROUS TIMES, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CODE SERV…"~850 mi, complaint #1110126
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE EXITING A RESIDENTIAL GARAGE, THE VEHICLE SUDDENLY ACCELERATED IN REVERSE AND CROSSED THE STREET, CRASHING INTO A CHURCH BUILDING. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE…"~4,000 mi, complaint #1027208
    • "I DROVE MY CAR TO MY NEIGHBOR'S HOUSE, PUT MY JEEP IN PARK (WHILE IT WAS RUNNING), GOT OUT OF THE VEHICLE, WENT TO THE BACK PASSENGER DOOR AND GOT MY DAUGHTER OUT OF THE VEHICLE, WE WALKED IN FRONT OF THE VEHICLE, I DROPPED HER OFF AT THEIR HOUSE AND WHILE TAL…"~13,500 mi, complaint #1261583
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO MERGE INTO TRAFFIC FROM A PARKING LOT, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT STATED THAT EXCESSIVE EFFORT WAS NEEDED TO STOP THE VEHICLE…"~49,999 mi, complaint #1572666
    • "ON 9/23/20 MY 2014 GRAND JEEP CHEROKEE ACCELERATED ON ITS OWN CAUSING ME TO CRASH INTO A FOUNTAIN WALL. I WAS PARKING AND ALMOST AT A COMPLETE STOP WHEN MY CAR WENT HAYWIRE. IT FELT AS IF I GOT HIT FROM BEHIND, MY DASH LIT UP, MY ENGINE REVVED REAL LOUD AND MY…"~101,000 mi, complaint #1697867
  26. #26

    transfer case awd

    19 unsafe, 1 annoyance

    20
    incidents

    Commonly reported, insufficient mileage data - n=18, median 71,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE ROLLED DOWN A HILL INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TEST BUT THERE WAS NO REPAIR OR DIAGNOSIS. THE CONTACT STATED THAT THE FAIL…"~15,000 mi, complaint #1149987
    • "STARTED TO HEAR A LOUD CLICKING NOISE COMING FROM THE ENGINE COMPARTMENT. TOOK IT TO BYERS JEEP DEALERSHIP IN COLUMBUS OHIO TO HAVE IT EVALUATED . MECHANICS SAY THAT THE TRANSFER CASE IS BAD AND THE TRANSFER CASE MODULE NEEDS TO BE REPLACED IMMEDIATELY. THE JE…"~68,000 mi, complaint #1598307
    • "THE JEEP WAS STATIONARY, STARTED, PUT INTO NEUTRAL, PUT INTO [REDACTED ADDRESS] AND IT LOCKED INTO IT. UNABLE TO GET IT OUT OF [REDACTED ADDRESS] . DEALER SAYS ITS TRANSMISSION SENSOR AND CLUTCH ON TRANSFER CASE."~81,000 mi, complaint #1486544
    • "VEHICLE WAS IN FOR 100,000 MILE SERVICE AT DEALERSHIP. DURING INSPECTION TECH NOTED THERE WAS SEEPAGE COMING FROM THE INPUT/OUTPUT SHAFT SEALS ON THE TRANSFER CASE. AFTER READING JEEP FORUMS I NOTICED THIS SEEMS TO BE A COMMON OCCURRENCE."~107,000 mi, complaint #1542749
    • "The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at various speeds and making a turn, the rear wheels suddenly locked. The contact was able to pull over to the side of the road. The contact turned off and restarted the vehicle and…"~167,000 mi, complaint #2029343
  27. #27

    suspension struts shocks

    15 unsafe, 2 annoyance

    17
    incidents

    Commonly reported, insufficient mileage data - n=17, median 60,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE FAILURE ONLY OCCURRED WHEN TOWED BY A MOTOR HOME. IN ORDER FOR IT TO STOP, THE MOTOR HOME HAD TO BE BROUGHT TO A COMPLETE STOP. T…"~8,000 mi, complaint #1237514
    • "MY 2014 JEEP GRAND CHEROKEE'S AIR RIDE SUSPENSION HAS FAILED TWICE AND I ONLY HAVE 11,670 MILES ON IT. WHEN THE DEALERSHIP HAD VEHICLE BOTH TIMES IT TOOK OVER A WEEK TO COMPLETE REPAIRS. SUSPENSION JUST FAILED WAS AT ITS LOWEST LEVEL AND THERE WAS NO WARNING…"~11,670 mi, complaint #1735753
    • "THIS WINTER THE AIR SUSPENSION LIGHT CAME ON STATING TO SERVICE AIR SUSPENSION. THE SUSPENSION DOES NOT WORK IN COLD WEATHER AND FREEZES AT RIDING LEVEL. THE RIDE IS ROUGH DUE TO AIR SUSPENSION NOT WORKING. WHEN IT IS WARM THIS DOESN'T HAPPEN. THIS LIGHT ALSO…"~60,555 mi, complaint #1652051
    • "IN COLD TEMPERATURES, THE JEEP QUADRALIFT AIR SUSPENSION SYSTEM FREEZES AND SHORTS OUT THE RELAY. THIS RENDERS THE AIR SUSPENSION USELESS AND MAKES DRIVING UNSAFE. MY VEHICLE WAS FIXED ONLY TO HAVE THE UNIT FAIL A WEEK LATER WITH THE SAME ISSUE. THERE IS CL…"~91,000 mi, complaint #1553821
    • "WARNING LIGHT COMES ON "SERVICE AIR SUSPENSION IMMEDIATELY" VEHICLE IS AT THE DEALER, THEY HAVE REPLACED A SENSOR AND MODULE, NOW THEY ARE SAYING IT'S THE COMPRESSOR. TOTAL TO REPAIR WILL BE ABOUT $4600. VEHICLE IS NOT HANDLING AND DRIVING AS WELL AS IT HAD…"~120,437 mi, complaint #1655961
  28. #28

    transmission manual clutch

    17 unsafe

    17
    incidents

    Commonly reported, insufficient mileage data - n=18, median 25,000 mi, no reliable range below 25 reports.

    • "PARKING VEHICLE AND PUTTING INTO PARK. EXITED THE VEHICLE AND CAR STARTED MOVING. SHIFTER WAS NOT IN PARK. VERY FUSSY SHIFTER. YOU CAN NOT TELL IT'S IN PARK UNLESS YOU LOOK EACH TIME. EVEN THOUGH YOU PUSH IT ALL THE WAY UP SOMETIMES IT IS NOT IN PARK. I HAD TH…"~2,000 mi, complaint #1043290
    • "HAD ISSUES WITH GEAR SHIFTER SINCE PURCHASE. HAD AN ACCIDENT IN A PARKING LOT. I PARKED MY CAR AND WANTED TO LEAVE IT RUNNING, PUT THE CAR IN PARK. STEPPED OUT OF MY CAR AND WALKED INTO THE STORE. I WAS ALERTED THAT MY CAR HAD BACKED ACROSS THE PARKING LOT AND…"~11,000 mi, complaint #1277516
    • "I PARKED THE CAR & PLACED THE GEAR SHIFT IN PARK. THE ENGINE WAS STILL ON. I EXITED THE CAR TO MAIL A LETTER. THE CAR SUDDENLY ROLLED BACK HITTING A CAR THAT WAS WAITING FOR MY PARKING SPOT. THE ACCIDENT REPORT STATES THE CAR WAS "DRIVERLESS". I CONTACTED…"~20,000 mi, complaint #1291372
    • "SHIFTER DOESN'T WORK. CAR WOULDN'T SHIFT TO PARK AND THE CAR ENGINE WOULDN'T SHUT OFF"~55,000 mi, complaint #1369179
    • "WHEN SHIFT INTO PARK, VEHICLE DOES NOT GO INTO PARK. STAYS IN REVERSE AND MOVES WHEN LET OFF THE BREAK. HAVE HAD PROBLEMS WITH THIS SINCE THE SHIFT MECHANISM RECALL 'FIX' WAS DONE (1016?) BUT IT IS NOW GETTING WORSE...IS NOW EVERY TIME I DRIVE IT."~140,683 mi, complaint #1680956
  29. #29

    steering electric assist

    16 unsafe

    16
    incidents
    Typical range: 14,000–90,000 mi

    Median 69,000 mi, based on 25 reports (4% had no usable mileage)

    • "THE WAY THE STEERING WHEEL ON THE NEW JEEP IS DESIGNED, WHEN YOU GO TO MAKE A TURN, ITEMS ON YOUR SLEEVES (ZIPPERS, BUTTONS, OR BRACELETS) CAN GET WEDGED IN BETWEEN THE PAD THAT COVERS THE HORN AREA OF THE STEERING WHEEL AND THE WHEEL IT SELF. ONCE THIS HAPPE…"~2,133 mi, complaint #1034574
    • "THE STEERING IS LOOSE AND UNSTABLE. EVERY TIME YOU HIT ANY BUMP THE STEERING WIGGLES FROM LEFT TO RIGHT. PER JEEP THIS IS NORMAL FOR THE VEHICLE. THE STEERING IS CONSTANTLY FEELING AS IF IT WILL LOSE CONTROL. THE ONLY WAY I CAN DESCRIBE THIS IS THAT THE STEER…"~40,000 mi, complaint #1683611
    • "The contact owns a 2014 Jeep Grand Cherokee. The contact stated while operating the vehicle, the power steering malfunctioned, and the steering wheel became difficult to turn in either direction. The cause of the failure was not determined. The local dealer an…"~80,000 mi, complaint #1764914
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE DRIVER WAS ATTEMPTING TO MAKE A LEFT TURN, THE INSTRUMENT PANEL LIGHTING FLICKERED. IN ADDITION, THE SERVICE SHIFTER INDICATOR ILLUMINATED AND THE STEERING LOST POWER. THE STEERING POWER RETURNED TEMPO…"~89,000 mi, complaint #1584395
    • "WHILE DRIVING LOST POWER STEERING. VEHICLE WAS IN A PARKING LOT WHEN THIS OCCURRED."~123,000 mi, complaint #1559692
  30. #30

    software or update

    14 unsafe, 1 annoyance

    15
    incidents

    Commonly reported, insufficient mileage data - n=21, median 49,000 mi, no reliable range below 25 reports.

    • "SINCE I BOUGHT THIS VEHICLE WHEN ONE TURNS A CORNER AND THE PADDLE SHIFTER IS IN ADVERTENTLY TOUCHED THE CAR CAN DROP INTO ANY GEAR AND CAN SLOW SO THAT ONE STANDS A RISK OF BEING REAR ENDED AS HAS NARROWLY HAPPENED TO ME . THERE IS A REAL NEED TO PREVENT THIS…"~600 mi, complaint #1057036
    • "ON 8/3/2015 A EMPLOYEE OF DISCOUNT TIRE OF LAKE WORTH,TX DROVE OUR 2014 JEEP GRAND CHEROKEE LAREDO INTO A CONCRETE POLE. THE EMPLOYEE STATED THAT HE THOUGHT HE WAS IN REVERSE, WHEN IN ACTUALITY THE VEHICLE WAS IN DRIVE. WHEN HE STEPPED ON THE GAS HE DROVE FORW…"~30,000 mi, complaint #1291037
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 25-30 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO NORMANDIN CHRYSLER JEEP DODGE (LOCATED…"~40,000 mi, complaint #1389840
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE WINDSHIELD WIPERS TURNED ON, THE RADIO AND INSTRUMENT CLUSTER WENT BLANK WITHOUT WARNING. THE AUTO PARK DISENGAGED AND THE LOW VOLTAGE BATTERY WARNING MESSAGES WERE DISPLAYE…"~67,000 mi, complaint #1637589
    • "WHILE USING THE NAVIGATION I AM WARNED OF TURNS OR EXITS AHEAD WITH INSTRUCTIONS LIKE: "TURN RIGHT IN 1/2 MILE" ON MULTIPLE OCCASIONS I HAVE STARTED APPROPRIATE LANE CHANGES TO FOLLOW THE VERBAL INSTRUCTIONS WHEN I GLANCED AT THE MAP AND FOUND I WAS ACTUALL…"~95,000 mi, complaint #1626723
  31. #31

    throttle and pedal

    15 unsafe

    15
    incidents

    Commonly reported, insufficient mileage data - n=21, median 8,000 mi, no reliable range below 25 reports.

    • "THIS SITUATION HAS HAPPENED 5 OR 6 TIMES BETWEEN JUNE-DEC 2014 ON OUR JEEP GRAND CHEROKEE SUMMIT 4X4 ECODIESEL. AFTER COMING TO A COMPLETE STOP A SERVICE ELECTRONIC THROTTLE WARNING FLASHES ON DASH BOARD. WHEN THE ACCELERATOR IS PRESSED TO CONTINUE FORWARD…"~800 mi, complaint #1138996
    • "VEHICLE IS AN ECO-DIESEL MODEL. ENGINE CHECK LIGHT CAME ON AND THE VEHICLE ABRUPTLY LOST POWER AS WE ACCELERATED AWAY FROM A STOP LIGHT. INITIALLY THE VEHICLE WOULD NOT GO OVER 20 MPH. IT GRADUALLY ALLOWED US TO GET UP TO ABOUT 50 MPH, BUT WITH NOTICEABLE V…"~5,000 mi, complaint #1217218
    • "AFTER BACKING THE CAR OUT OF THE GARAGE I WAS GOING TO GET OUT TO GO BACK INTO THE HOUSE.. I PUT THE CAR (I THOUGHT) IN PARK, MY FOOT WAS STILL ON THE BRAKE. I STARTED TO REMOVE MY FOOT FROM THE BRAKE AND THE CAR SLIGHTLY STARTED FORWARD I REALIZED THE CAR…"~17,000 mi, complaint #1182759
    • "DRIVER PROCEEDED FROM A FROM A 4-WAY STOP TO THE POSTED SPEED LIMIT OF 55 MPH. SHORTLY AFTER GETTING UP TO SPEED, THE VEHICLE'S DASHBOARD ILLUMINATED WITH SEVERAL WARNING INDICATORS (SERVICE ELECTRONIC THROTTLE CONTROL, SERVICE AIRBAG SYSTEM, LOW OIL PRESSURE…"~21,300 mi, complaint #1183241
    • "TWO MONTHS AGO, OUR JEEP DEALERSHIP PERFORMED THE V08 RECALL AS PER THE EPA/DOJ FCA ECODIESEL SETTLEMENT. SINCE THEN, I'VE EXPERIENCED LACK OF THROTTLE RESPONSE (LAG), CAUSING UNPREDICTABLE AND UNSAFE CONDITIONS WHEN MAKING A LEFT TURN AT AN INTERSECTION."~87,000 mi, complaint #1593432
  32. #32

    emissions aftertreatment

    1 stranded, 13 unsafe

    14
    incidents

    Commonly reported, insufficient mileage data - n=18, median 32,500 mi, no reliable range below 25 reports.

    • "HIT A PUDDLE AT APPROXIMATELY 50 MPH AND SHORTLY AFTER THE CHECK ENGINE LIGHT ILLUMINATED AND SERVICE DEF SYSTEM - SEE DEALER MESSAGE APPEARED ON DASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND TOLD THE DEF (DIESEL EXHAUST FLUID) INJECTOR NEEDED TO BE…"~1,400 mi, complaint #1063343
    • "I HAVE A 2014 JEEP GRAND CHEROKEE WITH THE ECO DIESEL OPTION. AT 7100 MILES AFTER OIL CHANGE AND REFILL OF DIESEL EXHAUST FLUID INDICATOR ON DASH DISPLAYED INCORRECT DEF FLUID AND SERVICE DEF NEEDED OR VEHICLE WILL NOT RESTART IN 200 MILES. IT TOOK A WEEK AN…"~7,100 mi, complaint #1218147
    • "I TOOK MY VEHICLE TO THE DEALER FOR SERVICE AND TO ALLOW THEM TO PERFORM A RECALL TO THE EMISSIONS SYSTEM PER THE NOTICE I RECEIVED. I PICKED UP THE VEHICLE AND WENT TO PULL OUT INTO TRAFFIC AND DESPITE LEAVING PLENTY OF ROOM TO ACCELERATE, THE VEHICLE TOOK A…"~45,000 mi, complaint #1601786
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT TOOK THE VEHICLE TO THE DEALER THREE TIMES FOR AN UNKNOWN EMISSIONS RECALL. THE CONTACT STATED THAT THE VEHICLE HAD TO WARM UP FOR TEN MINUTES BEFORE PULLING OUT AND ACCELERATING INTO TRAFFIC. THE CO…"~65,182 mi, complaint #1604546
    • "The contact owns a 2014 Jeep Grand Cherokee. The contact stated while his wife was driving 70-75 MPH, the check engine warning light illuminated. The contact’s wife was able to continue driving. The contacted used an OBD reader to diagnose the vehicle. The con…"~118,800 mi, complaint #1873728
  33. #33

    engine head gasket

    1 stranded, 12 unsafe

    13
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the cylinder head had failed and nee…"~41,451 mi, complaint #2066654
    • "P0032 CODE CAME UP WENT FOR CHECK ENGINE LIGHT. WENT TO GET IT LOOKED AT. TECH THEN TOLD ME THAT IT WAS A MISS DRILL OF THE HEADS CAUSING THE MISFIRE TO HAPPEN. THE TECH THEN ALSO STATED IT WAS A KNOWN MOPAR ISSUE IN JEEP GRAND CHEROKEE LINE."~56,000 mi, complaint #1656187
    • "ON 9/24/2016 I WAS DRIVING IN FLORIDA GOING ON VACATION AND THE MOTOR (PENTASTAR V-6) STARTED MISFIRING. TOOK IT TO A JEEP DEALERSHIP IN FORT WALTON, FL AND WAS TOLD THAT IT NEED A TUNE UP. WAS CHARGED $308.67 FOR THE TUNE UP. DROVE THE VEHICLE ABOUT 10 MIL…"~62,724 mi, complaint #1322974
    • "FIAT CHRYSLER AUTOMOBILES (FCA) ISSUED A RECALL FOR THE RAM 1500 ECODIESEL, MODEL YEAR 2014-2019, FOR POTENTIAL FIRES. THEIR RECALL STATES THAT THE EMISSIONS GAS RE-CIRCULATION (EGR) COOLER CAN DEVELOP CRACKS AND THERE IS RISK OF AN ENGINE FIRE AND POTENTIAL…"~99,000 mi, complaint #1622170
    • "CYLINDER HEAD MISFIRE #[REDACTED ADDRESS] LIGHT. I HAD TAKEN IT IN TO OUR LOCAL MECHANIC HE SAID THE HEAD NEEDS TO BE REPLACED THERE IS A CURRENT RECALL AND EXTENDED WARRANTY OUT NOW WITH THE SAME PROBLEMS BUT OUR JEEP IS NOT ON THE VIN LIST (PENTASTAR TIC) IS…"~108,000 mi, complaint #1731011
  34. #34

    stability and traction control

    13 unsafe

    13
    incidents
    Typical range: 10,000–67,000 mi

    Median 41,000 mi, based on 40 reports (0% had no usable mileage)

    • "THE ESC WARNING LIGHT CAME ON WHILE TRAVELING DOWN THE HIGHWAY, AND I TRIED THE FIX, TO TURN THE VEHICLE ON AND OFF A COUPLE OF TIMES (IT HAD WORKED WHEN THE LIGHT CAME ON BEFORE) BUT IT DID NOT FIX THE ISSUE. *TR"~6,750 mi, complaint #1157957
    • "TRAVELING AT REDUCED SPEEDS ON INTERSTATE, AFTER PASSING AN ACCIDENT (WET CONDITIONS/RAIN), I FOUND THE CAR STARTING TO LOSE TRACTION WITH THE ROAD. I LIVE IN SOUTHERN CALIFORNIA WITH POTENTIALLY TROUBLED ROADWAYS, HOWEVER THIS WAS INTERSTATE 15 IN SAN DIEGO,…"~13,100 mi, complaint #1140503
    • "MY GIRLFRIEND WAS TRAVELING 60 MILES PER HOUR DOWN INTERSTATE 167 OUTSIDE OF PUYALLUP, WASHINGTON ON MONDAY, DECEMBER 5, 2016. WINTER HAD FINALLY ARRIVED WITH A LIGHT SNOW AND ICY ROADS. WHILE DRIVING DOWN THE FREEWAY THE DASHBOARD ILLUMINATED AND THE SPEEDOME…"~59,700 mi, complaint #1434115
    • "WHEN DRIVING HIGHWAY SPEEDS STEERING AND MAINTAINING CONTROL VERY HARD. COMPUTER KEEPS CHANGING DOES NOT STAY WHEN SET, HAS TO BE CONSTANTLY RESET. WHEN PARKED AND RUNNING, OR OVER NIGHT ON RESTART. WHEN MOVING ALSO SEEN THINGS CHANGE ONCE."~69,200 mi, complaint #1702752
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V483000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE STABILITY CONTROL WARNING LIGHT I…"~200,900 mi, complaint #1026356
  35. #35

    glass and windshield

    10 unsafe, 2 annoyance

    12
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "I SEE DOUBLE LIGHT SOURCES OUT MY FRONT WINDSHIELD. THIS OCCURS BOTH IN THE DAYTIME AND INTENSIFIES AT NIGHT. THIS EFFECT IS CALLED GHOSTING AND ORIGINALLY I THOUGHT MY EYESIGHT WAS GOING BAD SO I WENT TO AN EYE SPECIALIST WHERE THEY SAID MY VISION IS NEAR PER…"~10,500 mi, complaint #1339313
    • "BACK PANEL OF DUAL PANE MOON ROOF SHATTERS FOR NO REASON"~33,000 mi, complaint #1388673
    • "THE SUNROOF TEMPERED GLASS SPONTANEOUSLY EXPLODED SHATTERING GLASS DOWN ON THE DRIVER WHILE DRIVING ON A THE FREEWAY AT 65 MPH. THERE WERE NO BRIDGES AND IT WAS LIGHT TRAFFIC. DRIVER WAS IN SHOCK AND ALMOST CRASHED. CAR INTERIOR IS FILLED WITH GLASS. THERE…"~48,000 mi, complaint #1424309
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, THERE WAS A LOUD EXPLOSION AS THE SUN ROOF EXPLODED WITHOUT WARNING. GLASS FELL ONTO THE CONTACT'S HEAD, BUT THERE WERE NO INJURIES. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD…"~49,214 mi, complaint #1478659
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE ENTERING THE VEHICLE THROUGH THE DRIVER'S DOOR, THE REAR HATCH WINDOW EXPLODED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT D…"~80,406 mi, complaint #1465152
  36. #36

    power steering hydraulic

    11 unsafe, 1 broken

    12
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "ON 9/12/14, WHILE DRIVING HOME FROM THE GROCERY STORE, MY POWER STEERING WENT OUT MID-TURN. THIS IS THE 7TH TIME MY POWER STEERING HAS GONE OUT. IN PREVIOUS INCIDENTS IT WOULD SAY "SERVICE POWER STEERING" AS SOON AS I TURNED ON THE CAR THEN THE LIGHT WOULD GO…"~9,500 mi, complaint #1109288
    • "2014 GRAND CHEROKEE LAREDO WITH <57K MILES. AFTER TAKING IT IN TO HAVE RECALLS DONE AND FLUIDS CHECKED/OIL CHANGE, CAR WAS HAVING STEERING ISSUES AT SLOW SPEEDS (THINK PULLING IN/OUT OF PARKING SPOTS). BROUGHT IT INTO THE THE SAME DEALERSHIP AND THEY SAID THAT…"~56,799 mi, complaint #1596385
    • "POWER STEERING FAILED, POWER STEERING UNIT CRACKED AND LEAKING WAS DRIVING 55MPH ON US 40 NEARING ELKTON. POWER STEERING BECAME HEAVY, CAME TO A STOP AT A RED LIGHT. TURNING INTO A SHOPPING CENTER FOR A AUTOZONE. AT THIS POINT THE VEHICLE WAS NEAR IMPOSSIBLE…"~78,995 mi, complaint #1505271
    • "DEALER TOLD ME I HAVE A SLOW POWER STEERING LEAK WITH RACK AND PINION STEERING. SEEMS TO BE A COMMON ISSUE WITH THIS MODEL AND YEAR VEHICLE THAT HAS POTENTIAL SAFETY IMPACTS FOR POTENTIAL FIRE, YET I DON'T SHOW THIS AS A RECALL AFFECTING MY VEHICLE."~85,000 mi, complaint #1601451
    • "POWER STEERING FAILURE: 2014 JEEP GRAND CHEROKEE 2 WEEKS PRIOR, WE HAD OUR JEEP IN FOR AN OIL CHANGE AND ALL FLUID LEVELS WERE CHECKED. WHILE ON A ROAD TRIP, AN INDICATOR LIGHT FOR "POWER STEERING SERVICE NEEDED" CAME ON SUDDENLY JUST BEFORE I WAS ABOUT TO GE…"~120,000 mi, complaint #1482425
  37. #37

    steering rack mechanical

    8 unsafe, 3 broken

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "WHEN I DROVE THE CAR AT AROUND 60 MPH THE STEERING WHEEL SHAKES SIDE TO SIDE AGGRESSIVELY. THE DEALERSHIP CHANGED TWO DRIVE SHAFTS AND CHECKED THE BALANCE OF THE TIRES. AFTER ALL THAT IT STILL SHAKES THE DEALERSHIP SAID IT JUST HOW THE JEEP RIDES NO CAR OR TRU…"~500 mi, complaint #1009996
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE GLENDALE CHRYSLER JEEP LOCATED AT ([REDACTED ADDRESS], SAINT LOUIS, MO 63122) FOR AN INSPECTION AND IT WAS DETERMINED THAT THE POWER STEERING RACK WAS LEAKIN…"~54,108 mi, complaint #1653000
    • "2014 JEEP GRAND CHEROKEE HAS A RACK AND PINION LEAK AFTER A FEW YEARS OF OWNING THE VECHICLE NEW .RACK AND PINION NOW HAS TO BE REPLACED."~79,000 mi, complaint #1634693
    • "I WAS DRIVING ON ROADWAY AT ABOUT 40-45 MPH. I TRIED TO TURN INTO WAWA PARKING LOT. WHEN TURNING INTO PARKING LOT, NOTICED STEERING WAS VERY DIFFICULT. I STOPPED IN PARKING LOT BUT COULDNT TURN INTO PARKING SPACE. TRUCK DRIVES BUT IS NEARLY IMPOSSIBLE TO STEER…"~92,000 mi, complaint #1630787
    • "VEHICLE HAS 107,000 AND WAS TOLD THERE IS A PIN HOLE LEAK IN THE RACK AND PINION CAUSING A LOSS OF POWER STEERING FLUID. AFTER LOOKING ON THE JEEP FORUMS THIS SEEMS TO BE A COMMON ISSUE WITH THE GENERATION JEEP."~107,000 mi, complaint #1542748
  38. #38

    exhaust system

    9 unsafe, 1 annoyance

    10
    incidents

    Commonly reported, insufficient mileage data - n=12, median 17,000 mi, no reliable range below 25 reports.

    • "TL * THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND STALLED. THERE WERE TWO MESSAGES THAT APPEARED ON THE INSTRUMENT PANEL: EXHAUST FILTER NEARING FLOW AND DRIVE AT HIGHWAY SPEED TO REMEDY. THE V…"~4,294 mi, complaint #1094499
    • "UPON STARTING CAR BLUE/GRAY SMOKE COMES OUT OF EXHAUST. SMOKE BILLOWS FOR 30-40 SECONDS. RECURRING ISSUE SPECIFICALLY WHEN CAR IS PARKED ON INCLINE IN DRIVEWAY. BEEN TOLD BY DEALER THERE IS NO RECALL BUT IT IS A COMMON PROBLEM."~13,000 mi, complaint #1208069
    • "VEHICLE HAD AN AEM RECALL PERFORMED AND NOW THE INTERIOR OF VEHICLE AS WELL THE EXTERIOR REAKS OF DIESEL FUMES ALL THERE IS A TERRIBLE HESITATION AND AT TIMES ALMOST A DELAY IN THE THROTTLE WE HAVE MADE NUMEROUS COMPLAINTS AND TRIPS TO THE JEEP DEALER THEY SAY…"~61,944 mi, complaint #1633304
    • "CHRYSLER (JEEP) HAS A LONG RUNNING PROBLEM WITH EXHAUST MANIFOLD BOLTS BREAKING PREMATURELY AS IN MY CASE (75,000 MILES). IT IS A COMMON PROBLEM AND PLACES THE OCCUPANTS OF THE VEHICLE IN DANGER DUE TO EXHAUST FUMES ENTERING THE PASSENGER COMPARTMENT, IN ADDI…"~75,021 mi, complaint #1589391
    • "The contact owns a 2014 Jeep Grand Cherokee. While operating the vehicle the contact became ill and had headaches, nasal drip, and burning eyes. The contact suspected that carbon monoxide was leaking into the cabin of the vehicle. The cause of the failure was…"~162,000 mi, complaint #1817437
  39. #39

    key fob and immobilizer

    1 stranded, 9 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=10, median 27,000 mi, no reliable range below 25 reports.

    • "DOUBLE PARKED MY VEHICLE IN A BUSY URBAN RETAIL COMMERCIAL AREA IN HOBOKEN, NJ AND LEFT IT RUNNING WHILE I WENT INTO A STORE TO PICK SOMETHING UP QUICKLY. WHEN I RETURNED THE CAR WAS GONE. IT HAD BACKED ITSELF UP HALFWAY DOWN THE BLOCK AND TURNED INTO TRAFFI…"~2,500 mi, complaint #1292057
    • "I HAVE HUGE PROBLEMS WITH THE KEY-LESS IGNITION AND THE ENGINE NOT TURNING OFF IN TWO CIRCUMSTANCES. FIRST, THE ENGINE IS VERY QUITE AND THE RADIO DOES NOT TURN OFF WHEN THE CAR IS TURNED OFF. IF YOU MISS THE SHUT OFF BUTTON THE CAR CONTINUES TO RUN EVEN WHEN…"~14,000 mi, complaint #1256901
    • "ON SATURDAY, SEPTEMBER 5, 2015, I ARRIVED AT A GAS STATION WITH ONE ADDITIONAL PASSENGER IN MY VEHICLE. WHEN WE FULLY STOPPED IN THE PARKING SPACE, THE JEEP GRAND CHEROKEE WAS PLACED IN PARK. THE SCREEN DISPLAY WAS STILL DISPLAYING THE CURRENT SATELLITE STATIO…"~24,500 mi, complaint #1218270
    • "I HAD THE KEYLESS BOB IN MY PURSE, WALKED UP TO THE CAR AND IT UNLOCKED. I OPENED THE REAR DOOR AND BUCKLED MY 3 YEAR OLD IN HER CARSEAT. I PLACED MY PURSE (WHICH CONTAINED THE FOB AND MY CELL PHONE) ON THE PASSENGER SEAT. I CLOSED THE REAR DOOR AND WENT AR…"~37,000 mi, complaint #1208645
    • "SERVICE KEYLESS ENTRY. AFFECTING MANY JEEP GC MODELS. I WAS LEFT STRANDED."~87,000 mi, complaint #1548723
  40. #40

    noise or vibration unspecified

    4 unsafe, 6 annoyance

    10
    incidents

    Commonly reported, insufficient mileage data - n=11, median 500 mi, no reliable range below 25 reports.

    • "THE CAR MAKE AN AWFUL SOUND WHEN DRIVING . ONCE THE SPEED IS OVER 30 MILES PER HOUR THE WINDSHIELD COWL MAKE A VERY LOUD NOISE IT HAS BEEN DOING IT FOR A LONG TIME I JUST COULDN'T FIGURE OUT WHAT IT WAS UNTIL I TOOK IT TO A DEALER AND THEY SAID THAT IT WAS CO…"~500 mi, complaint #1637499
    • "VEHICLE HAS AN OSCILLATING VIBRATION AT ANYTIME WITH NO REASON. IT HAPPENS AT ALL DIFFERENT SPEEDS AND ROAD CONDITIONS. *TT"~500 mi, complaint #1005534
    • "THERE IS A LOUD BUMPING NOISE COMING FROM THE UNDER CARRIAGE AT START-UP "~14,800 mi, complaint #1160340
    • "AS PREVIOUSLY REPORTED, THIS VEHICLE MAKES A LOUD POPPING SOUND AND LURCHES AT COLD START UP. THE SOUND IS AUDIBLE INSIDE THE VEHICLE AND OUTSIDE FROM ABOUT TEN FEET. DEALER HAD IT IN SERVICE FOR THREE WEEKS BEFORE BEING INFORMED BY CORPORATE THAT THE PROBLE…"~15,000 mi, complaint #1334483
    • "VIBRATION COMING FROM WINDSHIELD/ WIPER AREA ON DRIVERS SIDE WHEN TRAVELING AROUND 65/70 MPH. VERY LOUD AND ANNOYING."~64,000 mi, complaint #1576759
  41. #41

    abs module

    9 unsafe

    9
    incidents

    Commonly reported, insufficient mileage data - n=14, median 8,000 mi, no reliable range below 25 reports.

    • "I'VE OWNED MY '14 JEEP GRAND CHEROKEE LIMITED FOR FOUR MONTHS. IT HAS NOW BEEN AT THE DEALERSHIP TWICE FOR THE SAME ISSUE. I TURN ON THE JEEP AND ALL OF THE EMERGENCY LIGHTS GO ON, INCLUDING THE ABS, EMERGENCY BRAKE, TRACTION CONTROL, AIRBAG ETC. THE SPEEDO…"~2,000 mi, complaint #1013343
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED HE RECEIVED A TELEPHONE CALL FROM THE DEALER SHORTLY AFTER PURCHASING, ADVISING HIM TO BRING BACK THE VEHICLE BECAUSE OF AN ABS MODULE DEFECT. THE VEHICLE WAS TAKEN TO THE DEALER BUT HAS NOT B…"~3,000 mi, complaint #1012681
    • "FIRST INSTANCE: AT VEHICLE STARTUP, ELECTRONIC GAUGE CLUSTER IMMEDIATELY POSTED "SERVICE IMMEDIATELY" WARNINGS FOR ABS, AIR BAGS, 4X4 SUSPENSION, PARKSENSE, AMONG OTHERS. SPEEDOMETER WAS NOT OPERATIONAL. UNSURE IF BLIND SPOT MONITORING WAS OPERATIONAL. CHECK…"~7,774 mi, complaint #1009610
    • "ABS AND STABILITY LIGHT CAME ON WHILE DRIVING 45 MPH ALSO THE DASH SAYS SERVICE FOUR WHEEL DRIVE IT ALL HAPPENED AT THE SAME TIME I THINK IT MIGHT BE PART OF THE ABS RECALL"~86,576 mi, complaint #1554790
    • "SERVICE 4WD ILLUMINATED ON THE DASH. TRACTION CONTROL AND ABS LIGHTS LIT UP AND CRUISE CONTROL DISENGAGED WHILE GOING DOWN THE ROAD. THE VEHICLE IS NOW IN THE SHOP FOR AN EXPECTED ABS MODULE FAILURE."~95,000 mi, complaint #1594739
  42. #42

    sunroof

    8 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=10, median 30,000 mi, no reliable range below 25 reports.

    • "THE SUNROOF ON MY LESS THAN 1 MONTH OLD 2014 GRAND CHEROKEE EXPLODED WHILE GOING DOWN THE INTERSTATE WITH NO OTHER CARS AROUND AND NO OVERPASSES ABOVE ME. IT JUST SHATTERED INTO A THOUSAND PIECES. IT SOUNDED LIKE A SHOTGUN BLAST. CHRYSLER DOESN'T SEEM TO TH…"~1,700 mi, complaint #1126918
    • "SUN ROOF EXPLODED. HOT HOT, NOT HOT, NOT SPEEDING. WARRANTY WOULD NOT COVER THE COST!"~29,700 mi, complaint #1414031
    • "THE SUNROOF ON MY 2014 JEEP GRANDE CHEROKEE SRT SPONTANEOUSLY EXPLODED AS I WAS DRIVING 70MPH ON INTERSTATE 5 IN OREGON. TRAFFIC WAS MINIMAL AT 3:45 PM. IT WAS 54 DEGREES OUTSIDE AND THE WEATHER WAS CLEAR. IT HAD RAINED EARLIER IN THE DAY. THE EXPLOSION SOUND…"~40,000 mi, complaint #1423915
    • "DRIVING DOWN THE INTERSTATE THE SUNROOF EXPLODED."~44,247 mi, complaint #1622397
    • "I WAS DRIVING APPROXIMATELY 40MPH ON A US HIGHWAY WHEN I HEARD WHAT SOUNDED LIKE A SHOTGUN. MY SUNROOF HAD EXPLODED FROM THE INSIDE OUT. NOTHING AT ALL HIT THE GLASS."~102,000 mi, complaint #1684192
  43. #43

    fluid leak unspecified

    7 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=11, median 28,500 mi, no reliable range below 25 reports.

    • "WATER LEAKING INTO THE BATTERY BOX AND VEHICLE FRAME."~11,950 mi, complaint #1201465
    • "VEHICLE RECENTLY PURCHASED AS CERTIFIED PRE-OWNED, BUMPER TO BUMPER WARRANTY, 28K MILES: AFTER DRIVING VEHICLE LESS THAN 100 MILES DISCOVERED THE FOLLOWING DEFECTS: RADIATOR LEAKS POWER STEERING RACK LEAKS LOOSE OBJECT ROLLING BACK IN FORTH INSI…"~28,514 mi, complaint #1253736
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE 4X4 WARNING INDICATOR ILLUMINATED AND THE VEHICLE CONSTANTLY LEAKED 4X4 FLUIDS, INCLUDING OIL, FUEL, AND COOLANT. THE VEHICLE WAS DRIVEN TO DARCARS OF WALDORF ([REDACTED ADDRESS], WAL…"~77,412 mi, complaint #1596406
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THERE WAS PUDDLE OF FLUID UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CONDENSER LEAKED. THE CONDENSER, AIR CONDITIONER, AND TRANSMISSION F…"~83,000 mi, complaint #1355205
    • "BOUGHT THE VEHICLE USED FROM A LOCAL USED LOT. NOTICED ABOUT A WEEK LATER AFTER IT HAD RAINED A COUPLE OF TIMES THAT WATER LEAKS INTO VEHICLES FRONT, DRIVER AND PASSENGER SIDE FLOOR BOARDS AND ALSO FILLING UP THE BATTERY BOX WHEN IT RAINS OR VEHICLE IS WASHED.…"~100,000 mi, complaint #1565439
  44. #44

    trunk or liftgate

    5 unsafe, 1 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I LEASED MY CAR FROM MAY 9 2013. I HAVE PROBLEMS WITH TAIL GATE (TRUNK ) AND REAR VIEW CAMERA TALL GATE UNEXPECTEDLY OPENING ON THE ROAD AND IMPOSSIBLE TO CLOSE IT. SOME TIMES IMPOSSIBLE TO OPEN TALL GATE. THIS PROBLEM OCCURRED ALREADY FEW TIMES ON ROAD AND…"~3,800 mi, complaint #1071765
    • "WHILE PARKED THE REAR HATCH HAS RECENTLY STARTED TO GO UP ALMOST ALL THE WAY AND THEN COME BACK DOWN, SOMETIMES VERY FAST OTHER TIMES SLOWLY. IT HIT ME IN THE BACK THE FIRST TIME. I CALLED THE DEALER TO INQUIRE ABOUT RECALL R27 / NHTSA 15V-393, THEY SAID IT…"~96,850 mi, complaint #1707082
  45. #45

    wiper and washer

    2 unsafe, 4 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "ON 1/11/2016 AFTER A GOT INTO MY GRAND CHEROKEE IN GRAND RAPIDS WINTER WITH TEMP 12 F. I NOTICED WHAT LIKE STREAKS ON THE FRONT WINDSHIELD, INITIALLY I THOUGHT IT'S STREAKS OF ICE THAT DID NOT GO AWAY EVEN WHEN FLUSHED BY WIPERS, AND WHILE I WAS DRIVING I WAS…"~25,000 mi, complaint #1252465
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE WINDSHIELD WIPERS ONLY FUNCTIONED ON THE HIGHEST SETTING. IN ADDITION, WHEN THE WIPERS WERE NOT ACTIVATED, THEY WOULD STOP IMMEDIATELY IN THE POSITION THEY WERE IN AT THE TIME OF USE.…"~53,000 mi, complaint #1443789
    • "MY CARS WINDSHIELD WIPERS SUDDENLY TURNED ON AND WOULD NOT TURN OFF. EVEN AFTER TURNING THE CAR OFF AND TURNING IT BACK ON THEY WOULD STILL NOT TURN OFF. I TOOK IT INTO THE DEALERSHIP I BOUGHT IT FROM AND THEY TOLD ME THAT THE SWITCH AND MOTOR WOULD NEED TO BE…"~70,000 mi, complaint #1596055
    • "THIS IS MY SECOND JEEP AND MY PREVIOUS HAD THE SAME ISSUE. THE WIND SHIELD FLUID KIND DRIZZLES OUT AND NEVER REACHES THE TOP OF THE WIND SHIELD"~115,000 mi, complaint #1728599
  46. #46

    ac compressor and refrigerant

    1 unsafe, 4 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "VEHICLE TRAVELING AT 5 MPH, A/C ON MAX, FAN SPEED AT HIGHEST SETTING. A LOUD "POP", FOLLOWED BY A RUSH OF REFRIGERANT THROUGH THE VENTS. THE VENTS HAD BEEN POINTED DIRECTLY AT MY FACE AND I IMMEDIATELY STARTED CHOKING. WITHIN 3 SECONDS, THE ENTIRE INTERIO…"~3,452 mi, complaint #1079237
    • "THE AIR CONDITIONER BLOWS HOT AIR IN THE SUMMER AND COLD AIR IN THE WINTER. ALSO, THE POWER LOCKS DO NOT WORK AT TIMES ON THE DRIVER SIDE DOOR."~38,000 mi, complaint #1525695
    • "THE AIR CONDITIONING WENT OUT ON MY 2014 JEEP GRAND CHEROKEE. APPARENTLY THIS IS A COMMON PROBLEM WITH THESE VEHICLES. THE DEALER'S SERVICE WRITER IMMEDIATELY TOLD ME THAT 85% OF THE TIME WHEN THE A/C GOES OUT IN THIS VEHICLE IT'S THE EVAPORATOR INSIDE THE CAR…"~45,000 mi, complaint #1381799
    • "DRIVER SIDE AIR CONDITIONER BLOWS HOT AIR EVEN WHEN TEMP IS SET AS LOW AS 63 DEGREES WHILE THE PASSENGER SIDE WORKS NORMALLY. SERVICE REP AT DEALERSHIP INFORMED ME THAT THIS IS A COMMON PROBLEM WITH JEEP VEHICLES. WAS TOLD REPAIRS COULD BE OVER $1000. IF JE…"~100,900 mi, complaint #1556445
  47. #47

    door latch and hinge

    4 unsafe, 1 broken

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "PULLED THE VEHICLE INTO PERSONAL GARAGE TO CHANGE OIL. PLACED VEHICLE IN PARK AND EXITED THE VEHICLE. THE VEHICLE WAS NOT IN PARK (ELECTRONIC SHIFTER) AND THE DOOR HIT THE DRIVER AND THEN CAUGHT THE CEMENT WALL OF THE GARAGE CAUSING THE VEHICLE TO STOP. CAUSED…"~36,000 mi, complaint #1296874
    • "I THOUGHT I PUT THE CAR INTO PARK BUT WHEN I STEPPED OUT THE CAR ROLLED AWAY AND HIT A PALM TREE. THIS CAUSED BODY DAMAGE TO MY PASSENGER FENDER AND BUMPER. ALSO PAINT DAMAGE TO MOST OF THE PASSENGER SIDE OF THE VEHICLE."~58,000 mi, complaint #1292395
    • "I PUT THE CAR INTO PARK, AND AS I WAS EXITING THE CAR, AT A DEAD END ROAD IN MY NEIGHBORHOOD, I REALIZED THAT THE CAR WAS GOING IN REVERSE, AS I WAS HALF IN AND HALF OUT OF THE CAR. THE DOOR KNOCKED ME TO THE GROUND, AND THE CAR ALMOST RAN OVER MY FOOT. I GOT…"~61,000 mi, complaint #1316371
  48. #48

    suspension arms and bushings

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "NOTICED VEHICLE HAS CREAKING NOISE FROM THE REAR PORTION OF THE CAR. ESPECIALLY WHEN DRIVING AT LOW SPEED. SUSPECTED WAS THE REAR SUSPENSION BUSING. MADE AN APPOINTMENT AT THE DEALERSHIP TO CHECK UP. *TR"~7,000 mi, complaint #1108348
    • "WHEN DRIVING ON ANY TYPE OF ROAD, YOU BEGIN TO FEEL VIBRATIONS WHEN HITTING 65 OR FASTER. THE VIBRATIONS ARE VISIBLE IN THE STEERING WHEEL. WHEN TURNING THE WHEEL RIGHT YOU HEAR A POPPING NOISE."~79,000 mi, complaint #1694337
    • "ABOUT TWO MONTHS AGO MY SUSPENSION STARTED TO ACT UP. NOW MY SUSPENSION IS STUCK COMPLETELY AT THE LOWEST POINT. THE ENGINE HAS A TICKING SOUND AND NOW IT DOESNT RUN RIGHT."~80,000 mi, complaint #1638456
    • "THE TRANSMISSION WOULD DISENGAGE WHEN DRIVING IN THE MOUNTAINS CAUSING SEVER DECELERATION ALMOST KILLED ME IN TRAFFIC. THE SUSPENSIONS FRONT AND REAR ARE ABSOLUTELY HORRENDOUS. SUSPENSIONS MAKES LOUD SCREECHING NOISES. REAR SUSPENSION IS ALMOST NON EXISTENT. R…"~230,000 mi, complaint #1616677
  49. #49

    adas blind spot

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "BLIND SPOT MONITORING SYSTEM IS ERRATIC AND HAS BEEN SINCE DAY 1 OF OWNERSHIP. WORKS WHEN IT FEELS LIKE IT. VERY DANGEROUS. "~1,000 mi, complaint #1198291
    • "LIGHTS KEEP FLASHING INTERMITTENTLY AND BLIND SPOT MONITORING SYSTEM WORKS INTERMITTENTLY. THESE ARE SAFETY HAZARDS. *TR"~8,500 mi, complaint #1138560
  50. #50

    engine turbo supercharger

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "I RECENTLY HAD THE ECODIESEL UPDATE INSTALLED ON OUR 2014 ECODIESEL JEEP GRAND CHEROKEE. THE STATEMENT FROM THE MANUFACTURER IS THE DRIVING CONDITIONS, FUEL MILEAGE, AND PERFORMANCE WILL NOT BE IMPACTED DUE TO THE ECM UPDATE. THESE ARE FALSE STATEMENTS AS TH…"~65,000 mi, complaint #1593291
    • "I RECENTLY DID THE EMISSIONS RECALL UPDATE FOR THE ECODIESEL. SINCE THE UPDATE I HAVE HAD VERY ABRUPT SHIFTING AND NOTICEABLY BAD TURBO LAG. WHEN I PULL OUT SOMETIMES I DON'T GET UP TO SPEED IN TIME BECAUSE THE LAG IS SO.BAD BAD FROM MY PEDAL TO THE ENGINE. L…"~83,000 mi, complaint #1621861
    • "TURBOCHARGER WATER COOLING INLET, MOPAR PART NUMBER 68242889AA, IS EXPOSED TO HIGH TEMPERATURES ON THE HOT SIDE OF THE TURBO, AND THE RUBBER HEATER HOSE THAT JOINS THE TWO METAL SECTIONS SUBSEQUENTLY FAILS. THIS RESULTS IN A COMPLETE LOSS OF COOLANT, ENGINE FA…"~91,000 mi, complaint #1539734
  51. #51

    mirror

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE DRIVER'S SIDE MIRROR OBSTRUCTS OBJECTS ON THE LEFT FORWARD SIDE OF THE VEHICLE. THE POSITION OF THE MIRROR IS TOO HIGH AND TOO LARGE, THEREFORE BLOCKING THE RANGE OF VISION ON THE LEFT FORWARD SIDE OF VEHICLE. I'M OF AVERAGE HEIGHT (5 FT, 8IN), AND HAVE…"~5,000 mi, complaint #1353758
    • "I HAVE A PROBLEM WITH THE LEFT FRONT MIRROR IT GIVES ME A PROBLEM SEEING TRAFFIC COMING FROM THE LEFT WHEN I STOP THE MIRROR IS RIGHT IN MY LINE OF SIGHT I MUST LEAN FORWARD TO GET A BETTER VIEW THE MIRROR IS TOO HIGH."~21,000 mi, complaint #1471380
    • "THE DRIVER'S SIDE MIRROR AND WINDSHIELD COLUMN CREATE AN 18 INCH BLIND SPOT. AND, THE MIRROR IS SO TALL IT IS ALMOST IMPOSSIBLE FOR A 5'6" DRIVER TO SEE OVER IT. THERE IS NO SEAT HEIGHT ADJUSTMENT. THE BLIND SPOT MAKES IT VERY UNSAFE TO MAKE LEFT TURNS. I HAVE…"~40,000 mi, complaint #1452049
  52. #52

    adas adaptive cruise

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING WITH THE ADAPTIVE CRUISE CONTROL ACTIVATED AT 70 MPH, THE BRAKES ENGAGED INDEPENDENTLY. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL IN ORDER TO OVERRIDE THE SYSTEM. THE VEHICLE WAS TAKEN TO TH…"~17,200 mi, complaint #1160502
    • "WHILE DRIVING WITH THE ADAPTIVE CRUISE CONTROL ENGAGED THE VEHICLE BRAKED ITSELF HARD EXTREMELY SLOWING THE CAR DOWN ON THE HIGHWAY. THERE WERE NO CARS IN FRONT OR IN OTHER LANES WHEN THIS HAPPENED. HAD A CAR BEEN FOLLOWING ME I WOULD MOST LIKELY BEEN REAR END…"~18,500 mi, complaint #1201038
    • "WHILE TRAVELLING ON OPEN HIGHWAY WITH NO VEHICLES IN FRONT OF ME, THE ADAPTIVE CRUISE CONTROL WILL DRAMATICALLY SLOW DOWN AS IF IT'S DETECTING A VEHICLE IN FRONT. THIS WAS REPORTED TO THE DEALER WHO RESPONDED THAT THEY WOULD NEED TO TAKE MY VEHICLE HOME ON A 2…"~20,000 mi, complaint #1215369
  53. #53

    catalytic converter

    3 unsafe

    3
    incidents

    Commonly reported, insufficient mileage data - n=10, median 20,000 mi, no reliable range below 25 reports.

    • "WHILE DRIVING UP A GRADE AT 50 MPH, VEHICLE BEGAN TO SHAKE/SHUDDER/VIBRATE. I HAD TO TRAMP THE ACCELERATOR TO ENGAGE THE TRANSMISSION TO WORK THROUGH THE SITUATION. THIS HAS HAPPENED AT LEAST A DOZEN TIMES. DEALER HAS NOT BEEN ABLE TO REPLICATE THE CONDITION.…"~8,000 mi, complaint #1086449
    • "EVENT OCCURRED DECEMBER 22, 2014. AFTER MULTIPLE MONTHLY CHECK ENGINE LIGHTS AND "REPLACE" OF THE COMPUTER, THE VEHICLE INFORMATION CENTER GAVE A WARNING OF "INCORRECT DEF DETECTED." (ONLY MOPAR DEF HAD BEEN USED). WITHIN 10 MILES THE VIC WARNING STATED "VE…"~20,100 mi, complaint #1202645
    • "I HAVE A 2014 JEEP GRAND CHEROKEE DIESEL. CHECK ENGINE LIGHT CAME ON... TOOK TO DEALER. THEY FLASHED IT . CHECK ENGINE LIGHT CAME ON AGAIN. THIS TIME THE CAR GAVE ME A WARNING THAT IT WOULD GO INTO LIMP MODE IN 150 MILES. TOOK TO DEALER. IT IS PARKED THEY…"~22,000 mi, complaint #1149096
  54. #54

    climate control module

    1 unsafe, 2 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "HVAC SYSTEM NOT WORKING CORRECTLY; SYSTEM CYCLES OFF/ON RAPIDLY AND UNABLE TO MAINTAIN DESIRE INTERNAL TEMPERATURE OF JEEP. HAS BEEN TAKEN TO JEEP DEALER TWICE IN 3 WEEKS WITHOUT HAVING SITUATION FIXED. JEEP SERVICE MANAGER STATES "WE KNOW OF ISSUE, HAVE NO…"~13,000 mi, complaint #1177548
  55. #55

    cruise control conventional

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "CRUISE CONTROL PLACED AT 55 CONTINUALLY ACCELERATES & SPEEDS UP TO 80 PLUS ONCE IT CRESTS A HILL BEFORE DOWN SHIFTING OR I HAVE TO BREAK HARD TO SLOW DOWN AND SHUT CRUISE OFF."~500 mi, complaint #1202232
    • "TRYING TO SET CRUISE CONTROL ON 2014 JEEP GRAND CHEROKEE LAREDO, PUSHED THE SET + BUTTON TO SET CRUISE SPEED, BUT WOULD NOT SET. ALSO TRIED TO JUST ACCELERATE USING THE SET + BUTTON AND THIS WOULD ALSO NOT INCREASE CRUISE SPEED. AFTER NUMEROUS TIMES OF PUSHI…"~18,500 mi, complaint #1100338
  56. #56

    differential

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I PULLED IN TO MY BROTHERS DRIVEWAY THERE WAS SNOW ON THE GROUND. PUT THE CAR IN PARK TURNED IT OFF AND EXITED THE CAR. IT STARTED ROLLING FORWARD SO I JUMPED BACK IN THE CAR AND PUT ON THE BRAKE THEN MOVED IT BACKWARDS A LITTLE AND EXITED THE CAR AGAIN. AG…"~20,000 mi, complaint #1212747
  57. #57

    engine mounts

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHILE DRING IN MY HOMETOWN AT ABOUT 30 MPH THE TRANSMISSION STARTED JERKING AND I NOTICED SMOKE FROM UNDER THE HOOD. THE CAUSE WAS LATER DETERMINED TO BE A HYDRAULIC FILLED MOTOR MOUNT BREAKING ON DRIVERS SIDE AND LANDING ON EXHAUST PIPE."~47,309 mi, complaint #1699527
    • "The contact owns a 2014 Jeep Grand Cherokee. The contact stated while the vehicle was receiving routine maintenance at the local dealer, the contact was informed that the motor mounts needed to be replaced. The vehicle was not repaired due to the parts being o…"~69,300 mi, complaint #1835208
    • "WHILE DRIVING IN MY HOMETOWN ABOUT 30 MPH THE TRANSMISSION STARTED JERKING AND SMOKE CAM FROM UNDER THE HOOD. THE CAUSE WAS A HYDRAULIC FILLED MOTOR MOUNT BREAKING AND OIL BLEW OUT."~74,309 mi, complaint #1696737
  58. #58

    fuel injector

    1 stranded, 2 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "THE DEF INJECTOR FOR THE 2014 JEEP GRAND CHEROKEE ECODIESEL IS LOCATED UNDERNEATH THE VEHICLE BEHIND THE REAR WHEELS. IT IS VERY BRITTLE AND SENSITIVE AND IF A ROCK OR SPLASHING WATER FROM THE TIRE HITS THE INJECTOR IT WILL BREAK. THE JEEP WILL THEN GIVE ONLY…"~899 mi, complaint #1089030
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO BREEDEN DODGE CHRYSLER JEEP RAM (LOCATED AT 5900 US-71 BUS, FORT S…"~95,000 mi, complaint #1577096
    • "I HAVE A 2014 JEEP GRAND CHEROKEE WITH A 3.0L ECODIESEL ENGINE THAT HAD THE APPROVED JEEP V08 RECALLED INSTALLED. SINCE HAVING A CERTIFIED TECHNICIAN INSTALL THE V08 EMISSIONS RECALL, MY VEHICLE HAS BEEN BACK TO THE DEALER REPEATEDLY TO HAVE THE FOLLOWING PAR…"~135,000 mi, complaint #1627397
  59. #59

    paint and clearcoat

    3 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "MY DASHBOARD OUT OF NO WHERE JUST GOT BUBBLE AND WRINKLED.."complaint #1540850
    • "BUBBLING OF PAINT IN MULTIPLE LOCATIONS ON THE FRONT RIM OF HOOD. JEEP WILL NOT COVER SINCE JUST OUT OF 5 YEAR WARRANTY, HOWEVER IT IS A KNOWN ISSUE. *DT *TR"complaint #1601673
    • "I DON'T GET THIS I JUST GOT THIS PART REPLACEMENT AND IS ALREADY PEELING OFF AND I CALL MY DEALER AND THEY SAY THE RECALL ALREADY EXPIRED"complaint #1656964
  60. #60

    power windows and locks

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "ON FRI., 1/16/15 @ 6:20AM - I STOPPED AT THE END OF MY DRIVEWAY, PUT THE VEHICLE IN PARK AND OPENED THE DRIVERS SIDE DOOR AND STEPPED OUT, AS I PUT MY LEFT FOOT ON THE GROUND TO GET OUT THE VEHICLE STARTED TO ROLL BACKWARDS AND THE DOOR CAUGHT ME AND IT DRUG M…"~7,000 mi, complaint #1212746
    • "The contact owns a 2014 Jeep Grand Cherokee. The contact stated while attempting to open the liftgate manually, the liftgate failed to operate as designed. The contact was however able to use the key fob to operate the liftgate. The contact stated whenever the…"~85,000 mi, complaint #1821861
  61. #61

    steering column

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "WHILE ACCELERATING ONTO CURVE OF FREEWAY ENTRANCE RAMP, FELT A SLIGHT JERK OR POP ON THE STEERING WHEEL THEN LOST ALL CONTROL OF STEERING WHEEL. STEERING WHEEL DID NOT CONTROL CAR, SO I VEERED STRAIGHT OFF RAMP AND INTO GRASS/PLANT AREA. I DID TAKE A VIDEO SHO…"~18,248 mi, complaint #1148989
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING, THE STEERING WHEEL JERKED INADVERTENTLY. THE CONTACT HEARD A SCREECHING NOISE COMING FROM THE WHEELS AND THE WHEELS BEGAN TO ADJUST INADVERTENTLY. ALSO, THE WINDSHIELD WIPERS AND THE BLINKERS MALF…"~55,000 mi, complaint #1402877
    • "THE STEERING SHAFT SPLINE STRIPPED. STEERING WHEEL TURNS FREELY IN BOTH DIRECTIONS WITHOUT MOVING THE FRONT WHEELS. HAPPENED BACKING OUT OF IN DRIVEWAY THANKFULLY INSTEAD OF THE INTERSTATE WE WERE HEADING FOR. THE CAR IS AS OEM AS CAN BE AND NO MODIFICATION O…"~70,000 mi, complaint #1745023
  62. #62

    tire failure

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE EQUIPPED WITH PIRELLI SCORPION ALL SEASON RUN FLAT TIRES (NA), SIZE 295/45/20R 110W (NA). THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER SIDE TIRES EXPERIENCED EXCESSIVE WEAR, WHICH CAUSED DIPS TO DEVELOP…"~6,000 mi, complaint #1213255
    • "2014 JEEP GRAND CHEROKEE CAME WITH OEM GOODYEAR FORTERA HL 265/50R20 TIRES. THE TIRES HAD ONLY 15K MILES AND WERE INADEQUATE DURING EVEN SMALL AMOUNTS OF RAIN OR SNOW. THE CAR WAS CONSTANTLY LOSING GRIP ON THE ROAD EVENTUALLY LEADING TO ME CRASHING INTO A PO…"~15,000 mi, complaint #1180818
    • "THE GOODYEAR WRANGLER SR-A TIRES HAVE ALL STARTED TO DRY ROT AND BECAUSE OF THAT THE VEHICLE HAS HAD 2 FLAT TIRES IN 3 DAYS. THE TIRES ARE 2 YEARS OLD AND NO WHERE NEAR THE 50,000 MILE TREAD LIFE. SO 2 TIMES IN 3 DAYS WE WHERE DRIVING AND WE HAVE GOTTEN A FLAT…"~57,000 mi, complaint #1583774
  63. #63

    tpms

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TIRE PRESSURE MONITORING SYSTEM REQUIRES TIRE PRESSURE ADJUSTMENT ABOUT EVERY TWO WEEKS BECAUSE OF LOW PRESSURE IN ONE OR MORE WHEELS. DEALER EITHER CANNOT OR DOES NOT WANT TO FIX IT BUT HOPES FOR A JEEP ADVISORY OR RECALL. OWNER BELIEVES ELECTRONIC CONNECT…"~7,000 mi, complaint #1224949
    • "AS I WAS DRIVING ON A CITY STREET THE TIRE PRESSURE LIGHT TURNED ON INDICATING THAT THE FRONT LEFT TIRE PRESSURE SENSOR WAS NOT FUNCTIONING AND NEEDED TO BE SERVICED."~36,451 mi, complaint #1297656
  64. #64

    wheel or rim

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "AFTER DRIVING VEHICLE FOR FIRST WEEK OF PURCHASE, WHILE CLEANING VEHICLE I NOTICED AN INCREDIBLE AMOUNT OF GREASE ON THE INSIDE OF THE FRONT RIMS. LOOKED UNDER THE VEHICLE THE RIGHT DRIVERS BOOT WAS SPLIT AND THE CLAMP WAS HANGING AROUND THE AXLE. WHEN I RET…"~1,100 mi, complaint #1070851
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE PASSENGER SIDE OF THE VEHICLE. THIS FAILURE RECURRED TWICE WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE W…"~3,000 mi, complaint #1183577
    • "RIMS WILL COLLECT MUD, DIRT, SNOW AND BECOME SEVERELY OUT OF BALANCE. LIVING ON A GRAVEL/DIRT ROAD MAKES THIS A RE-OCCURRING. REQUIRING THE INSIDE OF THE RIMS TO BE WASHED OUT. NEVER IN 54 YEARS OF DRIVING HAVE I OWNED A VEHICLE WITH THIS PROBLEM. IT MAKES…"~82,000 mi, complaint #1540364
  65. #65

    backup camera

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE REAR BACKUP CAMERA HAS BECOME DEFECTIVE AS CONDENSATION HAS GOTTEN INTO IT. REPLACEMENT IS NEEDED BUT THIS IS CLEARLY SOMETHING THAT SHOULD BE COVERED UNDER A RECALL. THE CAMERA IS VERY BLURRY AND YOU CANNOT SEE THINGS IN FOCUS AS YOU ARE BABBLING UP THE V…"~59,000 mi, complaint #1444410
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE LIMITED FUNCTIONALITY WARNING INDICATOR ILLUMINATED. IN ADDITION, THE FORWARD FACING CAMERA THAT WAS ATTACHED TO THE WINDSHIELD WAS DEFECTIVE. THE CONTACT DROVE TO ST. CLAIR CHRYSLER…"~60,900 mi, complaint #1591658
  66. #66

    corrosion and rust

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "ON 03/04/2014, THE VEHICLE, A 2014 JEEP GRAND CHEROKEE WAS OBSERVED TO HAVE EXTENSIVE RUST ON THE BRAKE ROTOR HUBS. THE RUST IS DETERIORATING THE PAINT EXPOSING THE METAL HUB TO SEVERE CORROSION. THIS MAY OVER TIME MINIMIZE THE SAFETY OF THE BRAKING SYSTEM. TH…"~6,200 mi, complaint #1042971
    • "EXCESSIVE CORROSION ON THE OUTER THREADS AND NUT THAT HOLD THE HUB (ROTOR/WHEEL & TIRE) ON THE AXLE. I HAVE PICTURES FROM THE FIRST TIME I NOTICED IT ON MARCH 10TH 2018. IT LOOKS EXPONENTIALLY WORSE TODAY. LEFT WITHOUT REPLACEMENT THE WHEEL & HUB WILL FAIL…"~65,000 mi, complaint #1514898
  67. #67

    evap system

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "EVAP LEAK SMALL P0456 - DEALERSHIP IS UNABLE TO FIND ISSUE."~59,000 mi, complaint #1432812
    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING BETWEEN 5-15 MPH, THE VEHICLE STALLED AND LOST POWER WITHOUT WARNING. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED AFTER A BEEPING NOISE WAS HEARD INSIDE THE VEHICLE. THE CONTACT…"~100,000 mi, complaint #1507083
  68. #68

    heater core and blower

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE AIR CONDITIONING SYSTEM WAS ACTIVATED, IT WOULD ONLY DISBURSE AIR AT TEMPERATURES OF 130-150 DEGREES FAHRENHEIT. THE VEHICLE WAS TAKEN FOR DIAGNOSIS HOWEVER, THE DEALER WAS UNABL…"~3,000 mi, complaint #1038428
    • "SITTING IN PARKING LOT WITH AIR CONDITIONER ON & SUDDENLY AC STARTED BLOWING HOT AIR. CLIMATE CONTROL AUTOMATICALLY TURNED ITSELF OFF. WHEN I TURNED IT TO MAX AC IT BLEW COLD AIR. THEN I RETURNED IT BACK TO AC AND IT BLEW COLD AIR AGAIN. APPROXIMATELY 2 WE…"~8,800 mi, complaint #1128207
  69. #69

    hv system fault reduced power

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THIS IS THE SECOND TIME WHERE WE HAVE COMPLETE LOSS OF POWER, STEERING, BRAKES ETC AFFECTED AND IS A SERIOUS SAFETY DEFECT. BOTH INCIDENTS REPORTED TO THE NHTSA SITE AND BOTH INCIDENTS OCCURRED AFTER APPROXIMATELY 90 MILES OR 1.5 HOURS OF TRAVEL. THIS IS A SER…"~2,100 mi, complaint #1098573
  70. #70

    starter

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "OUR DAUGHTER PURCHASED THIS 2014 JEEP GRAND CHEROKEE AND WITHIN 18HRS OF PURCHASE THE JEEP WOULDN'T START. THE JEEP DOES NOT RESPOND TO THE PUSH BUTTON START AND NO CODES APPEAR ONCE THE JEEP IS ABLE TO START. ON ONE OCCASION DRIVING DOWN THE ROAD THE DASH LIG…"~88,000 mi, complaint #1608212
  71. #71

    brake pads and rotors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE FRONT ROTORS AND THE REAR ROTORS TURNED BLACK WHILE OPERATING THE VEHICLE UNDER NORMAL HIGHWAY DRIVING CONDITIONS. THE FRONT AND REAR BRAKES PADS ARE NOT WORN WHERE THEY REQUIRED REPLACEMENT. THE ROTORS APPEAR TO BE DEFECTIVE. I SAVED THE ROTORS FOR IN…"~52,000 mi, complaint #1194424
  72. #72

    lighting interior

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "MY LIGHTS OUTSIDE/INSIDE GO BLACK/NO LIGHTS WITH NO WARNING. OTHER CARS FLASH THEIR LIGHTS AT ME AND ALL I CAN DO IS TURN ON OVERHEAD LIGHT, AND DRIVE VERY SLOW. ALSO MY BRAKES WON'T WORK, THIS HAPPENED THREE TIMES. I'M SCARED TO DRIVE AT ANY TIME AFTER DARK.…"~4,000 mi, complaint #1146024
  73. #73

    parking sensors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "PARK ASSIST LIGHT REMAINS ON EVEN IF PRESSED TO TURN OFF TO ACTIVATE, WHILE MOTOR RUNNING IN PARK OR NEUTRAL WITH MY FOOT ON THE BREAK. NOTHING WORKS TO ACTIVATE THIS SENSOR. HELP PLEASE."~137,218 mi, complaint #1738519
  74. #74

    torque converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "AFTER ENTERING THE FREEWAY, THE CAR AUTONOMOUSLY SHIFTED ITSELF INTO NEUTRAL AND THE ENGINE SHUT OFF. THIS INCIDENT HAS REPEATED ITSELF DOZENS OF TIMES IN VARIOUS DRIVING SITUATIONS SINCE JUNE OF LAST YEAR (2014), JUST AFTER BEGINNING MY LEASE. SOMETIMES, AS I…"~18,966 mi, complaint #1213441
  75. #75

    transmission cvt

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I HAVE REAL PROBLEMS WITH THE "ELECTRIC" GEAR SHIFT. I CANNOT TELL WHAT POSITION IT IS IN. LATEST EPISODE OCCURRED WHEN I WAS VALETING THE CAR. I LEFT THE CAR RUNNING AND PUT THE CAR IN PARK (AT LEAST I THOUGHT I DID). WHEN I OPENED THE DOOR TO LET THE CAR…"~14,000 mi, complaint #1256883
  76. #76

    wheel bearing

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE 2014 GRAND CHEROKEE SUMMIT, WAS SERVICED ON 7/30/15. I HAD THE TIRES ROTATED AND AN OIL CHANGE. THE NEXT DAY, I GOT ON THE FREEWAY AND PROCEEDED TO DO 65MPH WHEN THE FRONT END AND OR THE STEERING WHEEL STARTED SHAKING VIOLENTLY. I AM GETTING THE TIRES BALA…"~16,850 mi, complaint #1209892

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 13V289000, 13V483000, 14V154000, 14V293000, 14V391000, 14V634000, 14V636000, 14V643000, 15V461000, 16V240000, 17E061000, 17V435000, 17V572000, 17V741000, 18V332000, 20V475000, 20V699000, 22V406000, 23V411000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for JEEP GRAND CHEROKEE directly.