2013 JEEP GRAND CHEROKEE

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine stall or no start

    10 stranded, 66 unsafe

    76
    incidents
    Typical range: 42,000–100,500 mi

    Median 70,000 mi, based on 111 reports (30% had no usable mileage)

    • "LOST ALL POWER WHILE DRIVING ON HIGHWAY ON FRIDAY OF MEMORIAL DAY WEEKEND. LOST BRAKES AND STEERING TOO. LUCKILY WAS ABLE TO COAST TO A STOP ON THE SHOULDER. TRIED TO RESTART MULTIPLE TIMES, AND STARTER JUST WHIRRED OVER AND OVER AND OVER. I COULDN'T EVEN DO A…"~1,200 mi, complaint #981638
    • "TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE DUE TO THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM), BUT…"~54,000 mi, complaint #1452825
    • "CAR SHUT DOWN/WOULD ONLY CRANK WOULD NOT START. NO FUEL TO ENGINE. CAR SHUT DOWN AT STREET LIGHT. TAPPED ON RELAYS IN RELAY BOX UNDER HOOD THE VEHICLE STARTED."~72,600 mi, complaint #1546932
    • "ON SEPTEMBER 1, 2020 SHORTLY AFTER STARTING THE VEHICLE AND WHILE IN MOTION, THE ENGINE STOPPED CAUSING LOSS OF CONTROL OF THE VEHICLE. I WAS ABLE TO BRING THE VEHICLE TO STOP IN ROADWAY WITH HARD PRESSURE ON BRAKES. FORTUNATELY, NO CONTACT WAS MADE WITH PERS…"~100,600 mi, complaint #1689060
    • "The contact's mother owns a 2013 Jeep Grand Cherokee. The contact stated that while her mother was driving 50 MPH, the vehicle stalled. The vehicle was taken to an independent mechanic, but the mechanic was unable to duplicate the failure. In addition, the fai…"~160,000 mi, complaint #1869785
  2. #2

    seat mechanism

    51 unsafe, 2 broken

    53
    incidents
    Typical range: 66,000–121,000 mi

    Median 85,000 mi, based on 34 reports (43% had no usable mileage)

    • "THE ACTIVE HEADREST RESTRAINT INSIDE THE DRIVER'S SEAT DEPLOYED DUE TO PLASTIC CLIPS INSIDE BREAKING FOR NO REASON. DEPLOYED WHILE DRIVING UNDER NORMAL CONDITIONS, HIT DRIVER IN THE BACK OF THE HEAD, STARTLING DRIVER AND NEARLY CAUSING ACCIDENT. THIS IS A WE…"~6,480 mi, complaint #1485566
    • "PASSENGER SIDE FRONT SEAT HEADREST DEPLOYED WITHOUT WARNING OR ACCIDENT CANNOT GET IT BACK IN PLACE OR TO LOCK IN"~60,547 mi, complaint #1509020
    • "WE WERE DRIVING DOWN A COUNTRY ROAD AT ROUGHLY 20MPH, MY WIFE WAS IN THE PASSENGER SEAT WHEN OUT OF NOWHERE THE HEAD REST EXPLODED AND INJURED MY WIFE IN THE BACK OF THE HEAD WITH SOME SERIOUS FORCE. AFTER PULLING OVER AND INSPECTING THE ISSUE I NOTICED THE HE…"~80,500 mi, complaint #1524366
    • "The contact owns a 2013 Jeep Grand Cherokee. The contact stated while parking the vehicle, the headrest independently exploded. The contact sustained a sore neck but did not require any medical attention. The contact stated no warning light was illuminated. Th…"~121,000 mi, complaint #1754051
    • "MY 2013 JEEP GRAND CHEROKEE OVERLAND 4X2 'ACTIVE HEAD RESTRAINT' (AHR) HEADRESTS MANUFACTURED BY GRAMMER AG SUFFER FROM A DEFECT. FCA US AND GRAMMER AG'S ACTIVE HEAD RESTRAINT IS MEANT TO SPRING FORWARD IN THE EVENT OF A REAR-END COLLISION TO CATCH A VEHICLE O…"~145,000 mi, complaint #1713193
  3. #3

    fuel pump

    11 stranded, 37 unsafe, 2 annoyance

    50
    incidents
    Typical range: 58,000–103,000 mi

    Median 81,500 mi, based on 54 reports (29% had no usable mileage)

    • "THE FIRST INCIDENT HAPPENED AT THE END OF APRIL. WHILE DRIVING, AFTER CROSSING A BUSY STREET, I SUDDENLY LOST POWER AND ENGINE RESPONSE. AFTER HAVING IT TOWED TO THE NEAREST REPAIR SHOP, I HAD TO HAVE THE FUEL PUMP AND SENDER REPLACED. THIS IS WHEN I WAS MADE…"~8,000 mi, complaint #1185450
    • "I HAD A RECALL ON THE FUEL PUMP RELAY, I HAD IT FIXED ON FEBRUARY 24,2015, TODAY I HAD TO REPLACE IT AGAIN, MY CAR STALLED 2X WHILE DRIVING,IT ALSO WOULDN'T START SEVERAL TIMES, WOULD CRANK BUT NOT START. I CALLED MOPAR AND WENT TO JEEP DEALERSHIP AND BOTH REF…"~67,000 mi, complaint #1570156
    • "RECALL NHTSA CAMPAIGN NUMBER: 19V813000 REMEDY SAYS THAT WE WILL RECEIVE A SECOND NOTICE WHEN FINAL REMEDY BECOMES AVAILABLE. IT NOTES THAT VEHICLES EXPERIENCING A FUEL PUMP FAILURE WILL RECEIVE AN INTERIM REPAIR. I HAVE BEEN TO 2 DEALERSHIPS AND CALLED FCA M…"~90,000 mi, complaint #1678449
    • "FUEL PUMP RELAY RECALL COMPLETED OVER A YEAR AGO AND FUEL PUMP STILL QUIT ON ME 30NOV2018 WHILE DRIVING OVER A BRIDGE. CAR WILL NOT CURRENTLY START DUE TO FUEL SYSTEM."~105,000 mi, complaint #1521171
    • "Took my vehicle to dealership for fuel pump recall. Was told it wasn’t the actual pump but the wiring and they fixed it. Vehicle continued to have the same issues plus a new issue where the car completely stalled out while driving. I took it back, they said th…"~196,015 mi, complaint #2191988
  4. #4

    other

    1 stranded, 21 unsafe, 28 annoyance

    50
    incidents

    Mileage not reported in 81% of these reports - too few people reported an actual figure to show a reliable typical mileage.

    • "TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SPOILER FOR THE BACK RACK FRACTURED AND CAUSED THE RACK TO MOVE IN A WAY THAT WAS OBSCURING THE CONTACT'S VISIBILITY OF THE REAR WINDOW. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSI…"~6,000 mi, complaint #1001652
    • "I RECEIVED A SAFETY RECALL FOR MY JEEP GRAND CHEROKEE LIMITED SOMETIME EARLY JANUARY 2015 (R09), AND WAS TOLD THAT THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR AT THAT TIME. TO DATE I HAVE YET TO RECEIVE ANY WORD FROM JEEP AS TO WHEN THIS REPAIR WILL BE START…"~25,000 mi, complaint #1202755
    • "I WAS DRIVING MY 2013 JEEP GRAND CHEROKEE ON A CITY STREETWHEN MY EYES AND THROAT STARTED BURNING. MY 10 MONTH OLD INFANT BEGAN TO CRY AS I REALIZED SMOKE WAS FILING THE CABIN. I PANICKED, AND PULLED OVER, TURNED OFF THE CAR AND IMMEDIATELY TOOK MY BABY OUT OF…"~44,000 mi, complaint #1232801
    • "MY 2013 JEEP GRAND CHEROKEE CAUGHT FIRE DUE TO A FAULTY VANITY VISOR MIRROR WIRING THAT HAS A RECALL AND WAS REPAIRED PER RECALL PRIOR TO THE FIRE. I WAS ABLE TO PUT OUT THE FIRE WITH A FIRE EXTINGUISHER. MY CAR HAS HAD THE RECALL PERFORMED AND WAS IN TO TWO D…"~86,000 mi, complaint #1707693
    • "HAVING ISSUES WITH PREVIOUS RECALL R09. THE PROBLEM HAS RESURFACE AGAIN. JUST TOOK THE VEHICLE FOR REPAIRS. ARE OTHERS HAVING SIMILAR ISSUES WITH THIS REPAIR"~111,281 mi, complaint #1508546
  5. #5

    battery and charging

    18 stranded, 31 unsafe

    49
    incidents
    Typical range: 52,500–118,000 mi

    Median 80,000 mi, based on 66 reports (23% had no usable mileage)

    • "MY CAR CONTINUED TO MAKE A SOUND AS THOUGH THE ENGINE WAS STILL RUNNING WHEN I TURNED THE IGNITION OFF. I THINK THIS COULD BE SOMETHING TO DO WITH THE RECALL ON THE ALTERNATOR DIODES. IT SEEMS THE ALTERNATOR MAY BE FAILING. THE POWER WHEN THE GAS PEDAL IS AP…"~22,000 mi, complaint #1157804
    • "THERE IS A CURRENT CHRYSLER RECALL OUT RIGHT NOW (BELOW). P60 - SAFETY RECALL - ALTERNATOR / 2011-2014 (LX) CHRYSLER 300, (LD) DODGE CHARGER, (LC) DODGE CHALLENGER, (WD) DODGE DURANGO AND 2012- 2014 (WK) JEEP GRAND CHEROKEE MY ALTERNATOR BURNED UP AN…"~51,000 mi, complaint #1359491
    • "DASH BOARD LIGHTS, INSTRUMENT PANEL, RADIO, ETC, FLICKERED THEN WENT DEAD. BATTERY WAS DEAD AND HAD TO REPLACED. TOWED CAR TO MECHANIC; BATTERY WAS DEAD, ALTERNATER WAS TOAST, AND ON BOARD COMPUTER HAD TO BE REPLACED. TOTAL COST TO REPLACE BATTERY, ALTERNAT…"~78,000 mi, complaint #1436693
    • "I SMELLED SOMETHING BURNING WHILE IDLING AT A STOP, AND THEN THE ALTERNATOR BEGAN MAKING A WHINING NOISE AFTER VEHICLE BEGAN MOVING AND VEHICLE BEGAN THROWING CODES (CHECK PARK ASSIST) . AFTER SHUTTING CAR OFF IT WOULDN'T START AGAIN. REPLACED ALTERNATOR, BA…"~108,595 mi, complaint #1409447
    • "HI ON SEPTEMBER 8, 2017, WHILE DRIVING MY BUS QUIETLY, I FEEL A STRANGE NOISE IN MY BUS JEEP, SUDDENLY WARMED UP, THEY TURNED ALL THE LIGHTS ON THE PANEL AND WENT OUT , WE CALLED THE SERVICE OF CRANE, TO TAKE IT TO THE DEALER TRIANGLE IN MAYAGUEZ, P.R. WHEN I…"~163,000 mi, complaint #1418084
  6. #6

    control module

    6 stranded, 15 unsafe, 1 annoyance

    22
    incidents
    Typical range: 29,000–94,000 mi

    Median 68,000 mi, based on 29 reports (19% had no usable mileage)

    • "MY CAR IS CURRENTLY AT 76K MILES. SINCE AROUND 20K MILES, MY CAR HAS HAD ISSUES WITH STARTING THAT HAPPENS INTERMITTENTLY, SLOW/NO RESPONSE FROM PUSH BUTTON START, SLOW/NO RESPONSE WITH SMART ENTRY SYSTEM WHEN LOCKING/UNLOCKING DOORS. ALL OF THESE ISSUES ARE V…"~20,000 mi, complaint #1390234
    • "PER MY PREVIOUS COMPLAINT (NUMBER 11114071) I STATED MY VIN WAS NOT INCLUDED IN CHRYSLER RECALL 15V-115. THAT WAS INCORRECT. MY VIN WAS INCLUDED IN CHRYSLER RECALL 15V-115. AND THE RECALL WAS COMPLETED. MEANING: THE FUEL PUMP WAS ALREADY REPLACED. SO MY PREVIO…"~63,800 mi, complaint #1486282
    • "FRONT WINDSHIELD WIPERS WOULD NOT TURN OFF, ONE SPEED ONLY, REAR WIPER NOT WORKING, BRIGHTS NOT WORKING, HAD TO REPLACE A FAULTY TOTAL INTEGRATED POWER MODULE (TIPM)."~73,843 mi, complaint #1490302
    • "INTERMITTENTLY, VEHICLE WILL TAKE A LONG TIME TO START USING THE PUSH-TO-START BUTTON. SOMETIMES THE ENGINE WILL STALL SECONDS AFTER THE LONG START HAPPENS, AFTER ENOUGH TIME TO GO INTO DRIVE/REVERSE FROM BEING STATIONARY. THIS HAS BEEN DANGEROUS AS THE VEHICL…"~93,000 mi, complaint #1465735
    • "TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING AND RESTARTED INDEPENDENTLY. THE VEHICLE WAS DIAGNOSED AS HAVING A TIPM FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS…"~129,704 mi, complaint #1379616
  7. #7

    wiring harness

    2 stranded, 20 unsafe

    22
    incidents

    Commonly reported, insufficient mileage data - n=24, median 34,000 mi, no reliable range below 25 reports.

    • "JEEP HAS AN ISSUE WITH MY 2013 JEEP CHEROKEE, WHEREIN THE ELECTRICAL SYSTEM FAILS, HEADLIGHT(S) TURN OFF AND OTHER SYSTEMS (RADIO/NAV) REBOOT. I ON MY FIFTH ATTEMPTED FIX FOR THE SAME ISSUE. CAR IS STILL IN SHOP (I AM IN MY THIRD WEEK OF A RENTAL). OBVIOUSL…"~2,500 mi, complaint #994319
    • "OCT 7, 2014: NHTSA 14V-391 OR FCA P36 SAFETY RECALL REPAIR WAS DONE AT A LOCAL CHRYSLER JEEP DEALERSHIP. APR 30, 2015: VEHICLE TAKEN TO SAME DEALERSHIP TO CHECK A BUZZING SOUND IN THE RH SUN VISOR AREA, SERVICE TECHNICIAN COULD NOT DUPLICATE THE CUSTOMER COMP…"~29,942 mi, complaint #1210607
    • "I HAVE RECEIVED A RECALL FOR MY JEEP: THE TOTALLY INTEGRATED POWER MODULE (TIPM) CONTAINS AN INTERNAL FUEL PUMP RELAY THAT COULD OPERATE INTERMITTENTLY OR FAIL WITHOUT WARNING. AN INTERMITTENT OR FAILED FUEL PUMP RELAY COULD CAUSE THE ENGINE TO STALL WHILE DRI…"~36,000 mi, complaint #1198939
    • "MY JEEP HAS REPEATEDLY SHUTTERED AND STALLED WHEN STARTING, BOTH BEFORE AND AFTER THE TIPM RECALL WAS SERVICED. THE LOCKS ALSO POP ON AND OFF REPEATEDLY AND WON'T STOP. THE REAR TAIL LIGHT BULBS HAVE HAD TO BE REPLACED MULTIPLE TIMES (IN EXCESS OF 4 TIMES). TH…"~74,000 mi, complaint #1406418
    • "TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTIFICATION REGARDING THE ELECTRICAL SYSTEM. THE VEHICLE WAS TAKEN TO TOM O'BRIEN CHRYSLER JEEP DODGE RAM GREENWOOD (750 U.S. 31 N, GREENWOOD, IN 46142, [REDACTED PHONE]),…"~180,000 mi, complaint #1629235
  8. #8

    brake booster

    19 unsafe, 2 annoyance

    21
    incidents

    Commonly reported, insufficient mileage data - n=13, median 25,000 mi, no reliable range below 25 reports.

    • "I RECEIVED A RECALL FROM CHRYSLER IN REFERENCE TO A SAFETY RECALL FOR MY VEHICLE. THE PROBLEM IS SPECIFIC TO THE BRAKE BOOSTER IN THAT THE SHELL MAY INGEST WATER IN WET CONDITIONS (RAIN, SNOW, FOG, WASHING THE CAR, ETC.) WHICH WOULD TOTALLY DISABLE ANY BRAKIN…"~1,000 mi, complaint #1103941
    • "THE END OF MAY I RECEIVED A NOTIFICATION THAT CHRYSLER HAD A DEFECT ON THERE 2011 THROUGH 2014 JEEPS BRAKE BOOSTER, WHEN I CALLED ONE OF THE DEALERSHIP THEY TOLD ME TO CALL BACK THE NEXT WEEK BECAUSE THEY DID NOT HAVE THE PART. A WEEK LATER I CALLED CHRYSLER…"~17,000 mi, complaint #1084380
    • "IN 2014 HAD A BRAKE BOOSTER RECALL ON MY VEHICLE. ALL PARTS WERE REPLACED RELATED TO THE BRAKE BOOSTER IN MAY OF 2014. ON THE FIRST BELOW FREEZING TEMPERATURE OF THE SEASON IN 2016 MY BRAKES FAILED WHEN TRYING TO STOP AT AN INTERSECTION I WENT 20 FEET PASS T…"~49,086 mi, complaint #1343896
    • "ON SATURDAY 3/11/2017 I ATTEMPTED TO BACK MY JEEP DOWN AND OUT OF MY DRIVEWAY. I IMMEDIATELY NOTICED THAT THE BRAKES FELT STRANGE, AND THAT AS I DEPRESSED THE PEDAL THE JEEP WAS NOT STOPPING. CONFUSED, I HIT THE E-BRAKE TO STOP THE JEEP AND ATTEMPTED TO PUMP T…"~66,098 mi, complaint #1362655
    • "BRAKE FAILURE DUE TO A FAULTY RECALL FIX. ATTEMPTED TO APPLY THE BRAKES AND THE PEDAL WAS HARD AND HURT MY FOOT TRYING TO STOP THE JEEP. THE BRAKE BOOSTER RECALL WAS ADDRESSED IN 2014 BUT THE SHIELD THAT WAS INSTALLED FAILED WHICH LED TO THE FAILURE OF THE BOO…"~120,000 mi, complaint #1412619
  9. #9

    airbag system

    19 unsafe

    19
    incidents

    Commonly reported, insufficient mileage data - n=13, median 50,000 mi, no reliable range below 25 reports.

    • "THE AIR BAGS DID NOT DEPLOY UPON AN ACCIDENT IN THE SIDE AND FRONT OF VEHICLE. THE VEHICLE WAS STOP BEFORE BEING HIT"~20,000 mi, complaint #1277305
    • "MY JEEP WAS REAR ENDED AT 50 MPH WHILE AT A STANDSTILL. I WAS READY TO TURN LEFT IN IN THE LEFT LANE. VEHICLE CAME UP BEHIND ME IN THE WRONG LANE AND DID NOT SLOW AND HIT ME FULL SPEED. . AIRBAGS DID NOT DEPLOY. HEADRESTS CAME APART AND SPLIT INTO TWO PIECES…"~50,000 mi, complaint #1283026
    • "DRIVER SIDE ACTIVE RESTRAINT HEADREST AIRBAG DEPLOYED WHILE VEHICLE WAS IN MOTION ON A CITY STREET. NO ACCIDENT OR IMPACT TOOK PLACE TO CAUSE THE DEPLOYMENT."~75,000 mi, complaint #1669172
    • "VEHICLE WAS STATIONARY, SITTING IN PARKING LOT AFTER DRIVING ON HIGHWAY FOR 4 HOURS. AIR BAG SUSPENSION EXPLODED, CAUSING VERY LOUD NOISE AND VEHICLE SUSPENSION TO DROP TO ALMOST THE TIRE. VEHICLE INOPERABLE AFTER INCIDENT. VERY HAZARDOUS TO BE NEAR WHEN…"~85,000 mi, complaint #1643317
    • "FRONT PASSENGER HEADREST ACTIVE RESTRAINT DEPLOYED RANDOMLY WHILE DRIVING UNDER NORMAL CONDITIONS. DIDN'T GET IN A COLLISION OR STOP HARD. DRIVING ON A TWO-LANE COUNTY ROAD AT AROUND 50 MPH."~107,000 mi, complaint #1708346
  10. #10

    brake hydraulics

    17 unsafe, 1 annoyance

    18
    incidents
    Typical range: 4,000–28,000 mi

    Median 18,000 mi, based on 26 reports (45% had no usable mileage)

    • "ON 4 SEPARATE TIMES I ATTEMPTED TO SLOW THE VEHICLE ON THE HIGHWAY, APPLIED THE BRAKE PEDAL AND THE PEDAL WAS LOCKED/FROZEN. I BROUGHT THE VEHICLE TO THE DEALER I BOUGHT IT FROM, THEY DIDN'T FIND A PROBLEM GAVE ME THE CAR BACK. I CALLED JEEP THEY TOLD ME TO BR…"~1,500 mi, complaint #962658
    • "I HAVE HAD THIS ISSUE OCCUR A FEW TIMES ON THE HIGHWAY. THE SPEEDS ARE GENERALLY BETWEEN 40-60 MPH. WHEN I PUT MY FOOT ON THE BRAKE, IT IS AS THOUGH IT IS LOCKED OR FROZEN. EACH TIME IT HAS BEGUN TO WORK AFTER A FEW TIMES RELEASING MY FOOT FROM THE BRAKE, B…"~2,800 mi, complaint #965323
    • "THIS IS THE 6+ TIME THIS HAS HAPPENED BUT THIS WAS THE WORST TIME, YET. WHILE TRAVELING ON THE HIGHWAY @60-70MPH, I STEPPED ON THE BRAKE PEDAL AND IT WAS FROZEN SOLID ... WOULD NOT MOVE AN INCH ... I HAD NO BRAKES. I TOOK MY FOOT OF THE BRAKE, REAPPLIED PRES…"~16,000 mi, complaint #1035349
    • "I RECEIVED A RECALL NOTICE SEVERAL WEEKS AGO ABOUT AN ISSUE WITH THE BRAKES ON MY CAR. DEALER TOLD ME THEY HAVE AN 11 PAGE WAITING LIST FOR PARTS TO CORRECT THIS PROBLEM. THE CHRYSLER GROUP RECALL CENTER TOLD ME THEY ARE RELEASING 1 PART EVERY 14 DAYS TO THE…"~27,000 mi, complaint #1105307
    • "INTERMITTENTLY THE BRAKE PEDAL WILL BE VERY STIFF WHEN STARTING THE VEHICLE AND BACKING OUT. AFTER A FEW MILES IT WILL EASE UP. BUT IF A SUDDEN STOP IS NEEDED IT IS HARD TO PUSH DOWN AGAIN. OTHER TIMES IT FUNCTIONS NORMALLY. I NOTICED THIS ON THE TEST DRIVE OF…"~77,000 mi, complaint #1612001
  11. #11

    transmission automatic

    14 unsafe

    14
    incidents

    Commonly reported, insufficient mileage data - n=14, median 80,000 mi, no reliable range below 25 reports.

    • "TRANSMISSION SLIPPED OUT OF GEAR AND KNOCKED MY WIFE DOWN. RAN OVER HER . BROKE ARM IN 2 PLACES. CUT GASH ON HEAD. CUT 8" GASH ON ARM. RAN OVER HER LEG. DIDN'T BREAK FOR SOME UNKNOWN REASON. TIRE BARELY MISSED HER HEAD. CAR THEN WENT THROUGH CHAIN LINK FENCE…"~4,000 mi, complaint #1259384
    • "DRIVING TO WORK IN STOP AND GO TRAFFIC. VEHICLE STARTED TO SOUND EXTREMELY LOUD AND ACCELERATION WAS SLUGGISH. TRAFFIC OPENED UP AND FROM 20 MPH INCREASING TO 51 MPH NOTICED (AND HEARD) THE RPM WAS AT 6. CONTINUED TO DRIVE AND THE RPM NEARED 7 (THE RED ZONE) A…"~38,000 mi, complaint #1164600
    • "WHEN TAKING OFF FROM A STOP, OR BETWEEN 1ST AND 2ND GEAR (AND OCCASIONALLY WHEN COMING TO A STOP AND DOWN SHIFTING), A LOUD THUD IS HEARD AND FELT, IT WAS BROUGHT IN TWICE FOR REPAIR.. SOFTWARE WAS UPDATED AND THE TRANNY SOFTWARE FLASHED, HOWEVER THE PROBLEM S…"~50,000 mi, complaint #1288628
    • "TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE ENGINE WAS IDLING AND THE TRANSMISSION WAS IN THE PARK POSITION, THE VEHICLE SUDDENLY DROVE FORWARD AT A SPEED OF APPROXIMATELY 10 MPH BEFORE DRIVING OVER A CURB. THE CONTACT'S…"~97,000 mi, complaint #1724515
    • "IN THE REAR, THERE IS A POPPING NOISE WHILE TURNING OR TAKING OFF FROM A DEAD STOP AT A LIGHT IT POPS REAL LOUD AND CAUSES THE VEHICLE TO JERK. I HAVE TAKEN THIS TO MULTIPLE PLACES AND NO ONE CAN FIGURE IT OUT. WHAT IS GOING TO HAPPEN IS THAT THE TRANSMISSION…"~120,000 mi, complaint #1670825
  12. #12

    engine internal

    1 stranded, 11 unsafe

    12
    incidents

    Commonly reported, insufficient mileage data - n=15, median 125,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A FAILURE…"~45,000 mi, complaint #1681809
    • "2013 JEEP GRAND CHEROKEE HEMI ENGINE SUFFERED FROM A FAULTY TAPPET ROLLER ON THE MDS LIFTER. PART FAILED AT 89000 MILES CAUSING ENGINE ISSUE AND THE NEED FOR REPLACEMENT. THIS APPEARS TO BE A COMMON PROBLEM WITH THIS ENGINE GOING BACK TO 2011. JEEP DID NOTH…"~89,000 mi, complaint #1485238
    • "THE VEHICLE STARTED MAKING A LOUD TAPPING SOUND FROM ENGINE AT IDLE AND WHILE DRIVING. MECHANIC DIAGNOSED IT WITH BAD LIFTERS. THE NEEDLE BEARINGS IN THE LIFTERS USED IN THIS ENGINE TEND TO FAIL. THE FAILURE CAUSES THE LIFTER BEARING TO SEIZE UP AND DAMAGE THE…"~114,000 mi, complaint #1661953
    • "The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle started to shake with an abnormal knocking sound coming from the driver’s and passenger’s side of the vehicle. There was no warning light il…"~187,546 mi, complaint #1830960
    • "AUTO MECHANIC SAYS THAT THE 5TH CYLLINDER IN THIS JEEP GRAND CHEROKEE HEMI ENGINE IS PRONE TO FAIL. PROBABLY MANUFACTURER DEFECT. THE FIFTH CYLINDER MISFIRE CAUSED CYLINDER TO DETERIORATE AND LEAK METAL INTO ENGINE CAUSING FAILURE. THE CAR STALLED WHILE DRI…"~1,100,000 mi, complaint #1643346
  13. #13

    starter

    5 stranded, 4 unsafe

    9
    incidents

    Commonly reported, insufficient mileage data - n=14, median 40,000 mi, no reliable range below 25 reports.

    • "The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System). The contact stated that the vehicle failed to start while the contact's wife was attempting to start the vehicle. The contac…"~30,500 mi, complaint #1777934
    • "TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE OCCASIONALLY FAILED TO START AND ALL THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE ENGINE MADE REVVING NOISES, BUT THE VEHICLE WOULD…"~47,600 mi, complaint #1508544
    • "TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NO…"~50,000 mi, complaint #1200266
    • "VEHICLE IS STATIONARY AND NOT ON. WHEN I SIT IN THE VEHICLE AND PUT MY FOOT ON THE BRAKE TO PRESS THE START BUTTON THE VEHICLE ONLY HALF CRANKS AND THE ELECTRIC ONLY TURNS ON. IT TAKES A FEW TRIES AFTER TURNING POWER OFF AND OPENING THE DOOR UNTIL IT WILL ACTU…"~54,000 mi, complaint #1540085
    • "DROVE MY CAR ALL DAY COMPLETELY FINE ALL DAY NO ISSUES. WENT TO START IT TO GO GET FOOD AND IT WOULDN'T START. TRIED ABOUT FOUR TIMES THEN FINALLY HAD TO DISCONNECT AND RECONNECT THE BATTERY TO GET IT TO START AND I'VE HAD TO DO THIS ABOUT 15 TIMES IN THE YEAR…"~137,000 mi, complaint #1699016
  14. #14

    acceleration loss or hesitation

    8 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=13, median 17,000 mi, no reliable range below 25 reports.

    • "WHEN PULLING AWAY FROM A STOP LIGHT, THE ENGINE STARTED REVVING VERY QUICKLY (TACHOMETER REGISTERED APPROX.5 RPMS) BUT THE VEHICLE HAD ABSOLUTELY NO ACCELERATION OR SPEED. NO ENGINE LIGHT CAME ON, NO WARNINGS WERE EVIDENT. I PULLED INTO THE PARKING LOT @ WORK…"~5,000 mi, complaint #981794
    • "I AM AFRAID TO DRIVE MY VEHICLE. THE FIRST ISSUE HAPPENED A FEW MONTHS AGO, THE CAR REFUSED TO START AND HAD TO BE TOWED TO THE DEALERSHIP TO GET FIXED. THERE WAS AN ELECTRICAL FAULT, AND COULD HAVE HAPPENED AT ANY POINT. CURRENTLY THE VEHICLE HAS BEEN AT THE…"~17,000 mi, complaint #1242532
    • "STATIONARY, BUT UPON ACCELERATING THE ENGINE HESITATES ALL THE TIME. IF FEELS LIKE THERE IS HESITATION, SOMEWHAT, WHEN SHIFTING GEARS."~62,613 mi, complaint #1572758
    • "THIS VEHICLE HAS A FREQUENT ACCELERATION PROBLEM. STARTED WHEN TRYING TO ACCELERATE FROM AN ON RAMP TO THE HIGHWAY, ESPECIALLY WHEN SLOWING TO AROUND 30 MPH AND ACCELERATING TO 55. NOW IT DOES TO EVERYTHING. TURNING FROM A STOP LIGHT INTO A HIGHWAY I FIND MY…"~72,000 mi, complaint #1656039
    • "I WAS IN TRAFFIC GOING ABOUT 25-30 MPH WHEN I LIGHTLY TOUCHED MY GAS PEDAL AND MY CAR WOULDN'T ACCELERATE AT ALL. SINCE I WAS GOING TOO SLOW I WASN'T ABLE TO GET TO THE LEFT LANE AND THE SHOULDER ON THE RIGHT LANE WAS NARROW SO I SAT HALF IN THE RIGHT LANE HAL…"~141,000 mi, complaint #1707504
  15. #15

    lighting exterior

    4 unsafe, 4 annoyance

    8
    incidents

    Commonly reported, insufficient mileage data - n=12, median 54,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, BOTH DAYTIME RUNNING LIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS WHERE IT WAS DIAGNOSED THAT THE LI…"~12,000 mi, complaint #1266940
    • "TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT PASSENGER SIDE HEADLIGHT FAILED TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEADLAMP NEEDED TO BE…"~35,000 mi, complaint #1242053
    • "WHEN DRIVING AT NIGHT THE HEADLIGHTS DO NOT SHINE DOWN THE ROAD FAR ENOUGH TO SEE AT A SAFE DISTANCE AND USING THE BRIGHT LIGHTS IS NOT ALWAYS PRACTICAL. THIS IS A SAFETY ISSUE. I HAVE SPOKEN WITH OTHER JEEP OWNERS WHO EXPERIENCED THE SAME ISSUE."~70,000 mi, complaint #1471635
    • "PASSENGER SIDE HEADLAMP DOES NOT COME ON IN DAYTIME. AT DUSK, WHEN THE SENSOR TURNS ON BRIGHTER LAMPS; THIS PASSENGER SIDE HEADLAMP WORKS. AT TIME, WHEN RAINING OR WHEN I WANT TO BE SEEN, I WILL MANUALLY TURN ON BOTH HEADLIGHTS. NOW THE PASSENGER SIDE LIGH…"~80,000 mi, complaint #1318103
    • "The contact's wife owns a 2013 Jeep Grand Cherokee. The contact stated that initially the passenger’s side headlight would intermittently flash on and off while in operation without warning. The contact then stated that both headlights would intermittently fai…"~90,000 mi, complaint #1779345
  16. #16

    cruise control conventional

    6 unsafe, 1 annoyance

    7
    incidents

    Commonly reported, insufficient mileage data - n=15, median 67,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED AND THE BRAKES ENGAGED INDEPENDENTLY. THE CONTACT APPLIED THE BRAKE PEDAL TO DISENGAGE THE CRUISE CONTROL AND THE VEHICLE BEGAN TO OPERA…"~6,500 mi, complaint #1019629
    • "WHILE DRIVING ON THE HIGHWAY USING THE CRUISE CONTROL, THE CAR SUDDENLY ACCELERATED. THE GAS PEDAL WAS PINNED TO THE FLOORBOARD. I ATTEMPTED TO DISENGAGE THE CRUISE CONTROL BY PRESSING DOWN ON THE BRAKE PEDAL. IT DID NOT DISENGAGE THE CRUISE CONTROL LEAVING TH…"~67,000 mi, complaint #1430707
    • "CRUISE CONTROL MALFUNCTIONS WITH MULTIPLE ISSUES. WHEN VEHICLE IS IN MOTION ON BOTH HIGHWAYS OR ON CITY'S STREETS, THE CRUISE CONTROL WILL NOT ENGAGE MOST OF THE TIME. WHEN IT DOES ENGAGE, IT WILL RANDOMLY TURN OFF, TURN ITSELF ON, DECELERATE, ACCELERATE ON…"~68,898 mi, complaint #1530769
    • "TL* THE CONTACT OWNED A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATE THAT WHILE DRIVING AT 60 MPH WITH THE CRUISE CONTROL ENGAGED, IT FAILED TO DISENGAGE WHILE APPROACHING A RAMP. THE CONTACT DEPRESSED THE BRAKE PEDAL WHICH FAILED TO ALSO DISCONNECT THE CRUISE…"~78,000 mi, complaint #1685625
    • "I HAD CRUISE AT 80MPH ON INTERSTATE HIGHWAY AND DISENGAGED ON EXIT RAMP BY USING THE BRAKE. THE CAR SLOWED BUT I USED BRAKE AGAINN TO YIELD ONTO [REDACTED ADDRESS] AND AGAIN TO CROSS OVER 2 LANES INTO A GAS STATION. I PULLED UP TO PUMP SLOWLY. WHEN I PUT THE B…"~94,500 mi, complaint #1698410
  17. #17

    engine cooling

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING AT 50 MPH, THE VEHICLE OVERHEATED AND THE COOLANT WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OFF THE ROAD INTO A PARKING LOT, LOOKED UNDER THE HOOD, AND NOTICED ALL OF THE FLUID HAD DRAINED. THE…"~50,900 mi, complaint #1225639
    • "THE WATER PUMP AND RADIATOR HAVE GONE BAD, ALSO THE DRIVING LIGHTS AND THE FOG LIGHTS KEEP BURNING OUT. THERE SEEMS TO BE A MECHANICAL PROBLEM. THIS HAS COST ME APPROX. $2000.00 IN REPAIR COST. I HAVE NOTICED ON THE ROAD OTHER VEHICLES LIKE MINE THAT HAVE THER…"~59,000 mi, complaint #1155933
  18. #18

    interior trim

    3 unsafe, 4 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE PANELING WHICH IS IN LAYED ON THE DOORS AND THE FRONT DASH ARE PEELING. THESE PIECES ARE SHARP. AS THEY PEEL PASSENGERS, INCLUDING CHILDREN CAN CUT THEMSELVES. MY OWN CHILD RECEIVED AN INJURY FROM ONE OF THESE PIECES. JEEP SENT A RECALL LETTER TO MY ADDRES…"~49,000 mi, complaint #1600200
    • "I BOUGHT MY JEEP LAST YEAR SOMETIME IN TOWARDS THE END OF MARCH. IT WAS TOWARDS THE MIDDLE OF THE SUMMER I STARTED TO NOTICED THE LEATHER ON MY FRONT DASHBOARD STARTING TO LIFT AND BUBBLE IN SOME AREAS. BY THE END OF THE SUMMER U HAVE MASSIVE AREAS THAT ARE ST…"~76,000 mi, complaint #1639869
    • "LEATHER ON DASHBOARD HAS SEPARATED AND BUBBLED DUE TO MANUFACTURERS DEFECT. JEEP WILL NOT FIX THE ISSUE STATING IT IS "NORMAL WEAR AND TEAR" THIS IS UNACCEPTABLE ON THE OVERLAND TRIM THAT IS SUPPOSED TO BE A HIGH END TRIM MODEL"~85,000 mi, complaint #1588831
    • "The contact owns a 2013 Jeep Grand Cherokee. The contact stated that the leather on the dashboard had started to peel. The contact stated that she would feel the heat from the engine coming through the front vents on the dashboard. The vehicle was taken to a d…"~100,000 mi, complaint #1906220
  19. #19

    key fob and immobilizer

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "PLEASE REVIEW EMAIL CHAIN TO CHRYSLER'S CUSTOMER ASSISTANCE CENTER (NOTE: I HAD TO DELETE THEIR PASSIVE RESPONSE TO MY ORIGINAL EMAIL SINCE YOUR SYSTEM LIMITS THE NUMBER OF CHARACTERS. THEY PROVIDED NO REAL SUPPORT OTHER THAN TO GO TO A DEALER, WHICH I HAVE M…"~26,800 mi, complaint #1197036
    • "TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE "DO NOT RECOGNIZE KEY" WARNING MESSAGE ILLUMINATED AND THE ALARM ACTIVATED. THE CONTACT REPLACED THE KEY FOB BATTERY AND, AFTER SEVERAL MINUTES, THE ALAR…"~31,000 mi, complaint #1307798
    • "WHEN THE VEHICLE IS APPROACHED WITH 2 ELECTRONIC KEY FOBS FOR THE SAME VEHICLE, OR WHEN TWO KEY FOBS ARE PRESENT IN THE VEHICLE, OR IN CLOSE PROXIMITY, THE REAR LIFTGATE CAN SPONTANEOUSLY OPEN. AFTER OPENING, THE REAR LIFTGATE MAY OR MAY NOT RESPOND TO CLOSE K…"~35,000 mi, complaint #1250830
    • "TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (ST. CLAIR CHRYSLER JEEP DODGE RAM, [REDACTED ADDRESS]., ST. CLAIR, MI 48079, […"~54,500 mi, complaint #1475172
    • "KEY REMOTE WITH REMOTE START. HAS ISSUES WITH LOCATING THE REMOTE KEY LOCK AND UNLOCK/REMOTE START. REFUSES TO START (PUSH BUTTON) BECAUSE IT CANNOT LOCATE KEY. FRESH BATTERIES AND IT WILL LOCK AND UNLOCK DOORS (WHILE SITTING IN DRIVERS SEAT) AND IT STILL…"~104,100 mi, complaint #1504831
  20. #20

    power steering hydraulic

    7 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=10, median 40,000 mi, no reliable range below 25 reports.

    • "WHILE MAKING A 3-POINT TURN THE POWER STEERING FAILED WITH THE STEERING WHEEL TURNED ALL THE WAY TO THE LEFT. AN UNFAMILIAR WARNING LIGHT APPEARED ON THE DASH (WHICH WAS NOT IDENTIFIED IN THE MANUAL OR ON-LINE) CONSISTING OF A RED STEERING WHEEL OVER 2 RED LIN…"~7,500 mi, complaint #1013273
    • "I BEGAN HAVING DIFFICULTY STEERING AND TURNING MY VEHICLE AT LOW SPEEDS. I TOOK MY CAR TO THE SHOP FOR AN OIL CHANGE AND MENTIONED THE ISSUE TO THE MECHANIC. THEY FOUND THAT MY 2013 JEEP GRAND CHEROKEE LIMITED WITH 39K MILAGE, THAT I HAVE ONLY BEEN DRIVING FOR…"~39,000 mi, complaint #1367964
    • "THE PROBLEM STARTED WITH THE KEY FOB, AFTER LOCKING THE CAR THE DOORS WOULD UNLOCK AND LOCK AGAIN WITH OUT MY CONTROL. THEN MORE ELECTRICAL ISSUES OCCURRED, THE LIGHTS FLICKERED, THE REAR CAMERA STOPPED WORKING, AND THEN DRIVING THE CAR EVENTUALLY THE POWER…"~40,000 mi, complaint #1621572
    • "LEAKING POWER STEERING FLUID FROM UNKNOWN AREA CAUSED SMOKE FROM UNDER THE HOOD AND LOSS OF STEERING CAPABILITIES WHILE IN MOTION. ALSO OCCASIONAL IGNITION SWITCH ISSUES THAT OCCUR WHEN PRESSING THE START BUTTON. STARTER KEEPS TURNING THE ENGINE OVER HOWEVER T…"~58,750 mi, complaint #1440839
    • "LEAKING POWER STEERING FLUID, ONCE REPLACED INSTANTLY DRAINED RESULTING IN NEEDING FULL RACK AND PION REPLACEMENT PER DEALER"~64,000 mi, complaint #1498418
  21. #21

    transfer case awd

    1 stranded, 6 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=11, median 120,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED NUCAR AUTOMALL OF TILTON ([REDACTED ADDRESS…"~90,000 mi, complaint #1729089
    • "TRANSFER CASE ACTUATOR CAUSES THE VEHICLE TO JUMP IN AND OUT OF [REDACTED ADDRESS] CAUSES GRINDING NOISES AND JERKING. WHICH THEREFORE CAUSES A HAZARD ON THE ROAD."~96,000 mi, complaint #1554705
    • "THE 4WHEEL DRIVE, CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON AND THE VEHICLE BECAME UNRESPONSIVE. VEHICLE WOULD NOT REGISTER IT WAS IN PARK OR TURN OFF. HAD TO PULL OFF THE SIDE OF THE ROAD AS I WAS ALMOST HIT SEVERAL TIMES. SOUNDS LIKE THE TCU MAY…"~120,000 mi, complaint #1597247
    • "MY TRANSFER CASE NEEDS TO BE REPLACED, IT JERKS WHEN I BREAK AND HIT MY GAS, I CAN BARLEY TURN MY VEHICLE WITHOUT THE WHOLE CAR SHAKING. THE DEALERSHIP TOLD ME IT WOULD COST $4K TO FIX, THE PART IS BACK ORDERED, THERE'S 4 CARS BEFORE ME GETTING THE SAME PROBLE…"~120,000 mi, complaint #1676592
    • "I PULLED OUT OF MY DRIVEWAY, TURNED THE CORNER AND MY JEEP COMPLETELY SHUT DOWN AS I WAS DRIVING. THE MESSAGE THAT CAME UP TOLD ME TO SERVICE MY [REDACTED ADDRESS] AND EVERY LIGHT ON MY DASH LIT UP LIKE A CHRISTMAS TREE. IT WOULD NOT START OR DO ANYTHING. HAD…"~147,680 mi, complaint #1607865
  22. #22

    unintended acceleration

    7 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=12, median 24,000 mi, no reliable range below 25 reports.

    • "I WAS IN THE PARKING LOT OF A PORSCHE REPAIR SHOP AND WAS FULLY AWARE OF ALL THE EXPENSIVE CARS AROUND. I WAS VERY CAREFUL AS I PUT MY CAR IN REVERSE. SUDDENLY, MY JEEP SPED ACROSS THE PARKING LOT IN REVERSE AT FULL THROTTLE. THE BREAKS DIDN'T WORK AND THE…"~10,000 mi, complaint #1062921
    • "AFTER DRIVING TO WORK 29 MILES WHILE WAITING FOR DAY SHIFT TO GET OUT SO I CAN GET A PARKING SPOT WHILE IN PARK WITH THE ENGINE RUNNING FOR AROUND 15 MINUTES I THEN PUT IT IN DRIVE WITH MY FOOT PRESSED VERY HARD ON THE BRAKE PEDAL THE ENGINE REVS UP TO A VER…"~22,000 mi, complaint #1159247
    • "2013 JEEP GRAND CHEROKEE WAS AT BANKING DRIVE THROUGH WHEN IT ACCELERATED SUDDENLY. BREAKS WOULD NOT STOP THE CAR AS IT ACCELERATED AND TRAVELED APPROXIMATELY 500 FEET ACROSS THREE LANES OF TRAFFIC. FINALLY CAME TO A STOP WHEN IT WAS PUSHED INTO NEUTRAL. DE…"~25,596 mi, complaint #1061784
    • "I WAS BACKING OUT OF MY DRIVEWAY AND I HIT THE BRAKE AND THEN SLIGHTLY HIT THE GAS PEDAL AND MY TRUCK ACCELERATED AND WENT OUT OF CONTROL SMASHING INTO TWO OF MY NEIGHBOR'S VEHICLES! IF IT WASN'T FOR MY NEIGHBOR'S TRUCK STOPPING ME, I WOULD HAVE KEPT GOING INT…"~68,000 mi, complaint #1314240
    • "WHEN PULLING OUT OF DRIVEWAY, FOOT BRAKE WAS APPLIED BUT ACCELERATOR REVVED UP AND CAR LURCHED FORWARD INTO TRAFFIC..BARELY AVOIDED AN ACCIDENT. THIS IS A SERIOUS SAFETY ISSUE. CONTACTED ORIGINAL DEALER WHO SAID THIS WAS NOT A RECALL ITEM AND WAS DISMISSIVE. I…"~75,000 mi, complaint #1406505
  23. #23

    seatbelt and pretensioner

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "DRIVING DOWN THE ROAD WITH NO OTHER ISSUES WHEN PASSENGER'S FRONT HEADREST RESTRAINT SYSTEM DEPLOYED ON PASSENGERS HEAD. CAR HAS ONLY 24000 MILES ON IT, ALWAYS GARAGED, NEVER IN A COLLISION. RESTRAINT SYSTEM DEPLOYED FOR ABSOLUTELY NO REASON ON THE PASSENGER…"~24,000 mi, complaint #1476237
    • "I BOUGHT THE CAR LESS THAN A YEAR AGO. THE CAR IS A 2013. THE AIRBAG LIGHT CAME ON. I WENT TO THE DEALERSHIP TO HAVE IT CHECKED. THEY INFORMED ME THE PASSENGER SEAT BELT NEEDS TO BE REPLACED. THIS SEEMS RIDICULOUS CONSIDEING THE CAR IS LESS THAN 5 YEARS OLD. I…"~61,816 mi, complaint #1391798
    • "THE ACTIVE HEADREST RESTRAINT DEPLOYED DESPITE NOT BEING INVOLVED IN ANY COLLISIONS, EVER. IT APPEARS THAT THE PLASTIC, THAT HOLDS IN A PIN, FAILED. THE PIN IS STILL STUCK WITHIN THE LATCH IN THE BACK OF THE HEADREST. AND THE HEADREST CANNOT HE RESET, AS THE P…"~89,000 mi, complaint #1543647
  24. #24

    tire failure

    5 unsafe, 1 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS 2013 JEEP GRAND CHEROKEE WITH GOODYEAR FORTERA P245 70/ R17 TIRES. . THE CONTACT WAS TRAVELING 55 MPH WHEN THE TIRE PRESSURE MONITORING LIGHT ILLUMINATED ON THE VEHICLE AND SHORTLY THERE AFTER THE REAR PASSENGER TIRE BLEW OUT. THE CONTACT…"~1,351 mi, complaint #947469
    • "RAN OVER SMALL PIECE OF METAL IN THE SIDEWALL OF MY MICHELIN LATITUDE TOURING P265/60 R18 TIRE AND PUNCTURED LARGE HOLE IN THE TIRE. HAD TO ORDER ANOTHER ONE DEALER ALLEN SAMUELS EAST TEXAS DODGE IN TYLER TX SAID THERE WAS NO WARRANTY COST ME ABOUT $300 TO REP…"~1,822 mi, complaint #1048672
    • "PURCHASED THIS CAR, A 2013 JEEP GRAND CHEROKEE, IN SEPT 2012 BRAND NEW FROM THE DEALER. IT CAME EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES (P265/60/R18). I HAVE ONLY DRIVEN THIS CAR AROUND TOWN AND HAVE NEVER DONE ANY OFF ROAD DRIVING. AT ABOUT 20,000 MILE…"~20,000 mi, complaint #1093493
    • "MICHELIN LATITUDE TOUR TIRES SIZE 265/60R18 ORIGINAL EQUIPMENT MOUNTED ON A 2013 JEEP GRAND CHEROKEE. AT 20,000 MILES ALL FOUR TIRES ARE EXPERIENCING TREAD SEPARATION AND CHUNKS OF TREAD FALLING OUT. TIRES NEED TO BE REPLACED"~20,000 mi, complaint #1284415
    • "THIS JEEP HAS 36,000 MILES AND MY TIRES ARE WORN COMPLETELY OUT. MOST VEHICLES WILL GET A GOOD 60,000-70,000 BEFORE NEEDING TO REPLACED. I'M VERY UNHAPPY ABOUT THIS. THIS JEEP YR AND MODEL HAS MANY RECALLS. JUST GOT ANOTHER FOR THE ALTERNATOR, WHICH DEALERSHIP…"~35,550 mi, complaint #1411029
  25. #25

    wheel or rim

    5 unsafe, 1 broken

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE FRONT DRIVER'S SIDE WHEEL DISCONNECTED FROM THE VEHICLE, CAUSING THE CONTACT TO TEMPORARILY LOSE CONTROL OF THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO A D…"~16,000 mi, complaint #957055
    • "VEHICLE IS A TWO YEAR OLD DEALER MAINTAINED VEHICLE. NEVER BEEN IN AN ACCIDENT AND GARAGE KEPT AND MAINTAINED. WAS NOTIFIED OF AN ISSUE AT MY DEALER APROX 1 YR AGO THAT ALL OF MY LUG NUTS WERE SWOLLEN AND WERE DIFFICULT TO REMOVE FROM THE VEHICLE. WAS ADVISED…"~60,000 mi, complaint #1158756
    • "LUG NUTS HAVE STARTED SWELLING OR BALLOONING AND HAVE STARTED BREAKING. 3 LUG NUTS HAVE BALLOONED WHERE THEY ARE NO LONGER TIGHT ON THE STUD. THE OTHER LUG NUTS CAN'T BE REMOVED WITHOUT BREAKING THE STUD. IF I'M HAVE A FLAT, I MAY NOT BE ABLE TO CHANGE THE TIR…"~97,000 mi, complaint #1528617
    • "TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING IN A PARKING LOT, FOUR OF THE FIVE LUG NUTS DETACHED FROM THE REAR PASSENGER TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED NOT TO MOVE…"~109,000 mi, complaint #1483095
  26. #26

    driveshaft axle cv

    1 stranded, 4 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "ON THE REAR HUBS, THE THREADS ON THE SHAFT FOR THE AXEL HAVE COMPLETELY RUSTED OFF THE SHAFT. LEAVING JUST THE SHAFT AND NO THREADS. *TR"~53,000 mi, complaint #1346861
    • "REAR DRIVESHAFT CV JOINT FAILURE AT ~78,500 MILES. THE BOOT THAT CONTAINS THE BEARING GREASE FAILED AND LEFT A RING OF GREASE ON NEIGHBORING COMPONENTS. FAILED JOINT IS THE ONE THAT CONNECTS TO THE TRANSFER CASE. FROM ONSET OF SYMPTOMS (MILD CLICKING NOISE)…"~78,500 mi, complaint #1605310
    • "DRIVE SHAFT FAILURE AT 80,000 MI. MIDDLE SUPPORT BEARING FAILED. THIS IS A 2013 HOW MANY HAVE ALL READY FAILED AND THEY ARE SITTING ON THIS INFO BECAUSE THE PART ALONE IS $ 875.00 + LABOR. I HAVE HAD CARS WITH OVER 150,000 AND NEVER HAD THIS PROBLEM."~80,000 mi, complaint #1468663
    • "WHEN AT A STOP AND THEN ACCELERATE THERE IS A LARGE CLICKING NOISE-LIKE SOMETHING ISN'T CATCHING-I AM TOLD I NEED A NEW DRIVE SHAFT-WHICH ARE ON BACK ORDER FOR 3 MONTHS-"~120,000 mi, complaint #1617447
  27. #27

    engine oil consumption

    1 stranded, 3 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "A KNOWN PROBLEM WITH A DEFECTIVE OIL FILTER HOUSING. THIS SUBSTANDARD DESIGN DEFECT CRACKS AND CAUSES OIL TO LEAK ON THE ENGINE MANIFOLD AND PUDDLE. THIS COULD CAUSE OIL SENDING UNIT TO FAIL AND LOOSE ENGINE OIL. THIS IS A PROBLEM WITH THE 3.6 L SIX CYLINDER E…"~23,000 mi, complaint #1681872
    • "ENGINE LIGHT CAME ON. P0520 DEFAULT CODE RE OIL PRESSURE SENSOR/SWITCH. IN RESEARCHING THIS ISSUE, IT APPEARS THAT DESPITE NUMEROUS COMPLAINTS BY OTHERS FOR EXACT SAME ISSUE, NO RECALL BY JEEP. MY MECHANIC ALSO NOTED THIS IS A VERY COMMON ISSUE FOR JEEP.…"~77,000 mi, complaint #1548728
    • "I DROPPED OF MY 2013 JEEP GRAND CHEROCKEE TO A MECHANIC TO INSPECT FOR AN OIL LEAK. THE OIL FILTER HOUSING WAS FOUND TO BE CRACKED WHICH WAS CAUSING THE LEAK. THE MECHANIC STATED HE HAD REPLACED MORE OF THESE HOUSING BECAUSE THEY ARE PLASTIC AND WERE MADE TO T…"~102,000 mi, complaint #1738266
    • "THE ENGINE OIL COOLER DETERIORATES AND BRAKE LEAVING YOU STRANDED ON A POODLE OF OIL AND WATER WITHOUT ANY NOTICE WHATSOEVER OTHER THAN A GREAT SUPERHEATING CONDITION THAT WILL LEAD TO COMPLETE MOTOR FAILURE AND POSSIBLE FIRE WHILE ON THE HIGHWAY WHILE ON MY W…"~105,000 mi, complaint #1648083
  28. #28

    power windows and locks

    3 unsafe, 2 annoyance

    5
    incidents

    Commonly reported, insufficient mileage data - n=11, median 30,000 mi, no reliable range below 25 reports.

    • "TL*THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO LOCK THE DOORS, THE FRONT DRIVER SIDE DOOR FAILED TO AUTOMATICALLY AND MANUALLY LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASI…"~800 mi, complaint #1162808
    • "TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL EXTERIOR LIGHTS FAILED TO ILLUMINATE. IN ADDITION, THE CONTACT STATED THAT THE REAR HATCH FAILED TO LATCH. THE CONTACT HAD TO FASTEN THE REAR HATCH WITH A CORD. THE VEHICLE WAS TAKEN…"~30,000 mi, complaint #1312975
    • "THE JEEP HAS BEEN LOCKING ON ITS OWN WHEN IN PARK, WHILE STILL RUNNING OR TURNED OFF WITH THE KEYS STILL INSIDE THE VEHICLE. WHEN I PARK, TURN OFF THE CAR, GET OUT OF THE DRIVER SEAT, CLOSE THE DRIVER DOOR, IT LOCKED BEFORE I COULD OPEN THE REAR DOOR TO GET MY…"~83,500 mi, complaint #1507902
    • "THE PASSENGER SEAT HEATER LIGHT KEEPS TURNING OFF AFTER PUSHING THE BUTTON. I CHECKED UNDER THE SEAT AND ALL WIRES SEEM FINE. TURN THE CAR BACK ON AN IT WORKS FOR A LITTLE BIT THEN DOES IT AGAIN. SOMETHING ODD IS GOING ON WITH IT BECAUSE THE AC SEAT WORKS STIL…"~120,869 mi, complaint #1747384
  29. #29

    throttle and pedal

    5 unsafe

    5
    incidents

    Commonly reported, insufficient mileage data - n=12, median 8,000 mi, no reliable range below 25 reports.

    • "JEEP WAS STOPPED AT LIGHT AND I STEPPED ON ACCELERATOR AFTER LIGHT CHANGED. ENGINE REVVED UP AND CAR TOOK OFF AND PICKED UP SPEED AND I PRESSED ON THE BRAKE, BUT THE RPMS WOULDN'T GO DOWN, EVEN WITH THE BRAKE PRESSED AND THE CAR NOT MOVING THE RPMS WERE AT AL…"~1,247 mi, complaint #973462
    • "The contact owns a 2013 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the Electronic Throttle warning light illuminated and the vehicle experience loss of motive power and decelerated. There was an abnormal sound coming from th…"~7,000 mi, complaint #1800131
    • "The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while depressing the accelerator pedal, there was a delay, and the vehicle lunged forward. The RPM was extremely high. The brake pedal was depressed, but the vehicle was slow to respond. The…"~8,000 mi, complaint #1977412
    • "WHILE PARKING IN A PARKING LOT WITH MY FOOT ON THE BRAKE PEDAL, THE ENGINE RPM'S SURGED AND I HAD TO APPLY EXTREMELY HARD FORCE ON THE BRAKE PEDAL AND SHIFT INTO NEUTRAL TO STOP AFTER TRAVELING 10 TO 15 FEET. THIS HAPPENED AGAIN AND I TOOK THE JEEP TO YARK SER…"~8,170 mi, complaint #1008157
  30. #30

    steering electric assist

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE MY WIFE WAS BACKING OUT OF THE DRIVEWAY SHE ATTEMPTED TO TURN THE STEERING WHEEL TO THE RIGHT WHEN SHE NOTICED THE STEERING WHEEL WAS TO HARD FOR HER TO TURN. A RED LIGHT SHOWING A PICTURE OF A STEERING WHEEL WAS DISPLAYED IN THE INSTRUMENTAL SCREEN AND…"~17,500 mi, complaint #1020354
  31. #31

    engine head gasket

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "2013 JEEP GRAND CHEROKEE WITH A 3.6 LITRE PENTASTAR V6 ENGINE AND 56,500 MILES DID NOT PRODUCE HEAT FROM THE VENTS AND OVERHEATED.THE VEHICLE WAS TOWED TO SEAVIEW JEEP IN OCEAN NEW JERSEY.THE FIRST TWO TIMES THE VEHICLE WAS TOWED TO THE DEALERS SERVICE DEPARTM…"~56,200 mi, complaint #1442515
    • "JEEP SPUTTERED DURING A RED LIGHT. CHECK ENGINE LIGHT ILLUMINATED. HEAD CYLINDER FAILURE AT 66 THOUSAND MILES. ENGINE MADE TICKING NOISE. BROUGHT TO JEEP REPAIR IN MASS. DIAGNOSED AND REPAIRED LEFT HEAD CYLINDER. STARED OTHER VINS HAD RECALLS, MY JEEP WASN'T I…"~66,000 mi, complaint #1713927
    • "The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving at various speeds or while stopped at a stop sign, the vehicle was rough idling and would stall intermittently. The vehicle was taken to an independent mechanic and diagnosed as…"~128,000 mi, complaint #1766572
  32. #32

    adas collision warning

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "PLAIN AND SIMPLE, I BOUGHT MY JEEP NEW IN 2014. IT WAS EQUIPPED WITH READY ALERT BRAKING (RAB). IN 2016 IT FAILED TO STOP CAUSING AN ACCIDENT AND INJURING MY WIFE. THEN RECENTLY I DISCOVERED THE RAB SYSTEM ON MY CAR HAD BEEN RECALLED (14V104000) BACK IN 2014 A…"~12,000 mi, complaint #1735666
    • "MY VEHICLE IS EQUIPPED WITH CHRYSLER'S READY ALERT BRAKING SYSTEM (RAB) WHICH CHRYSLER SAYS IS NOT INSTALLED ON MY VEHICLE ACCORDING TO IT'S VIN. THE RAB SYSTEM ON MY VEHICLE (WHICH WAS RECALLED UNDER YOUR CAMPAIGN 14V104000) CAUSED AN ACCIDENT WITH INJURIES E…"~16,000 mi, complaint #1726339
  33. #33

    infotainment head unit

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE NAVIGATION SYSTEM IS UNRELIABLE IN THAT THE "GUIDANCE" IT GIVES IS GROSSLY WRONG. *TR"complaint #1123305
    • "The radio cuts in and out. Many people I hear are having this problem with jeep grand Cherokee radio not working.Its the factory radio"complaint #1975068
  34. #34

    stability and traction control

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "CHECK LIGHT CONTINUOUSLY COMES ON EVEN AFTER BEING CLEARED AND THE JEEP TECHNICIAN TOLD ME THAT IT FAULTY SENSOR. THE OIL PRESSURE SENSOR WHICH IS A $30-40 BUT WOULD COST OVER $550 TO REPAIR IT. THE TECHNICIAN EVEN SAID THIS A PROBLEM THAT HAPPENS ALL THE TIM…"~97,000 mi, complaint #1360667
  35. #35

    suspension struts shocks

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WARNING LIGHT WHILE DRIVING, "IMMEDIATE ATTENTION REQUIRED AIR SUSPENSION SYSTEM". OVERLAND MODEL AIR COMPRESSOR LEAK AFTER 31 MONTHS. AIR COMPRESSOR IS NOT COVERED DUE TO MILEAGE, BUT IS NOT A WEAR/TEAR RELATED PART. DEALER REPAIR $2266.07. MULTIPLE CALLS…"~95,200 mi, complaint #1254393
  36. #36

    abs module

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Brought my 2013 Jeep grand Cherokee in for braking issues, was told abs module has failed. Dealership/Mopar does not have a replacement part for the module and no aftermarket support is available. As a father with a 2y/o and a newborn, this seems unacceptabl…"complaint #1921329
  37. #37

    ac compressor and refrigerant

    1 broken

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "AC STOPPED WORKING AND WAS MAKING NOISE. ENDED UP TO BE THE COMPRESSER. I ONLY HAVE 21,000 MILES ON MY 2013 GRAND CHEROKEE. DEALER IS CHARGING ME $ 1,000.. CHRYSLER SHOULD COVER THIS. MY UNDERSTANDING IS THIS PART IS ON BACK ORDER. THIS TELLS ME THERE IS A PRO…"~21,000 mi, complaint #1675057
  38. #38

    alignment and pull

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY JEEP GRAND CHEROKEE OVERLAND WITH QUADRA LIFT SUSPENSION , HAS HAD A FRONT STEERING SHIMMY EVER SINCE I HAVE OWNED IT.IT HAS HAD FOUR ,FOUR WHEEL ALIGNMENTS IN SIX MONTHS, AND IS ON THIRD SET OF TIRES.THERE ARE NO LOOSE PARTS , I HAVE BEEN INFORMED,THAT THE…"~64,000 mi, complaint #1697430
  39. #39

    backup camera

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE DRIVING FORWARD MY BACKUP CAMERA CAME ON AND WOULD NOT SHUT OFF. WHEN IT DID SHUT OFF, I HEARD THIS SIZZLING NOISE AND THE ENTIRE SYSTEM WENT OUT AND THE CHECK ENGINE LIGHT CAME ON THEN IT WENT OFF AND CAME BACK ON AND HAS BEEN ON EVER SINCE."~90,000 mi, complaint #1548991
  40. #40

    brake pads and rotors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "2013 JEEP GRAND CHEROKEE. CONSUMER WRITES WITH REGARDS TO DEFECTIVE REAR BRAKES. *AS NHTSA CC'D WITH REGARDS TO PREMATURE WEAR OF REAR BRAKES. NO ANSWER REQUIRED. *EA *TR"complaint #1504105
  41. #41

    catalytic converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "There are several recalls on jeeps catalytic converter. I keep having on going issues with my grand jeep cherokee 2013. This vehicle should also have a recall like the others. This isn't cheap to fix. Can someone please help me with this on going issue with th…"complaint #2095646
  42. #42

    differential

    1 broken

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "This is the second time I’ve replaced the rear end differential in this car. Seems to be a know issue among mechanics that Jeep’s are know to need this rare pair often "complaint #1840034
  43. #43

    fluid leak unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "FLUID LEAKS FROM THE TRANSMISSION AND AC CONDENSER UNIT, DRIVER SIDE EDGE. SEVERAL SMALL POINTS LEAKS. MECHANIC SAID IT'S A COMMON TRANSMISSION FLUID LEAK PROBLEM DUE TO POOR MANUFACTURE AND HAVE TO REPLACE THE COMBINED UNIT AT JEEP DEAR. SEARCH THE INTERNET,…"~120,000 mi, complaint #1661176
  44. #44

    glass and windshield

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE TRAVELING ON A ROADWAY AT APPROXIMATELY 20 MPH, WHAT APPEARED TO BE A TINY PEBBLE STRUCK MY FRONT WINDSHIELD, WHICH RESULTED IN A CHIP IN MY WINDSHIELD. SHORTLY THEREAFTER, THE CHIP RESULTED IN A CRACK THAT SPANNED THE ENTIRE HORIZONTAL LENGTH OF MY WI…"~1,000 mi, complaint #985135
  45. #45

    instrument cluster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "2013 JEEP CHEROKEE LAREDO. THE SPEEDOMETER AND TACHOMETER NEEDLES ARE DARK RED AGAINST A DARK SLATE/BLACK BACKGROUND. VERY DIFFICULT TO SEE UNDER NIGHTTIME CONDITIONS AND WHEN SUN SHINES INTO CAR FROM THE REAR. THIS IS ADDED TO THE FACT THAT THE INSTRUMENTS…"complaint #938434
  46. #46

    lighting interior

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "No dome light no vanity or sunroof power but when I open the door the dome lights come on. When I shut the door n try to press the lights to turn them on they does not come on. My sunroof will not open at all also my sunroof certain will not close many jeep ow…"complaint #2072450
  47. #47

    paint and clearcoat

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, A BURNING ODOR AND SMOKE WERE PRESENT INSIDE THE VEHICLE. THE ROOF PAINT BEGAN TO BUBBLE AND MELT. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THERE WERE NO INJURIES AND A FIR…"~35,450 mi, complaint #1287618
  48. #48

    parking brake

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN SECURED IN PARK, THE VEHICLE WOULD ROCK BACK AND FORTH WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE PROBLEM WOULD ALSO OCCUR WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO A D…"~500 mi, complaint #1026744
  49. #49

    steering rack mechanical

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY CHECK ENGINE LIGHT CAME ON, SO I TOOK MY JEEP INTO THE DEALER, MY JEEP HAS APPROX. 61K MILES, VERY GOOD CARE TAKEN, OIL CHANGES, ETC., HAS NOT EVEN NEEDED NEW BRAKES YET. DEALERSHIP SAYS THER IS SMALL EVAP LEAK IN EXHAUST SYSTEM - $285 LATER, THE LIGHT IS…"~61,000 mi, complaint #1409380
  50. #50

    sunroof

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL-THE CONTACT OWNS A 20013 JEEP GRAND CHEROKEE OVERLAND. THE SUN ROOF EXPLODED, SHOOK THE VEHICLE.. *BF SUNROOF NOT STRUCK BY DEBRIS OR FOREIGN OBJECT MANUFACTURER CONTACTED, OFFERED TO REPAIR FREE OF CHARGE (INCORRECT). JEEP CHRYSLER DUBLED RESPON…"~47,760 mi, complaint #1567562
  51. #51

    suspension arms and bushings

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "On 5/18/26 at 6:45 am Eastern Time While driving, both left and right sides of the rear lower control arms completely detached from the vehicle due to severe internal rust perforation of the rear subframe/cradle assembly. The structural mounting bracket on the…"complaint #2207930

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 14V104000, 14V154000, 14V391000, 14V634000, 15V115000, 15V879000, 17E061000, 17V435000, 17V572000, 19V813000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for JEEP GRAND CHEROKEE directly.