2014 CHEVROLET IMPALA

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    stability and traction control

    57 unsafe

    57
    incidents
    Typical range: 41,000–100,000 mi

    Median 64,000 mi, based on 100 reports (17% had no usable mileage)

    • "AT 70 MPH VEHICLE SLOWED ON ITS OWN. VEHICLE INFORMATION CENTER READ "STABILITRAK AND ENGINE POWER IS REDUCED". GOT YELLOW TRACTION CONTROL SYSTEM LIGHT ON THE INSTRUMENT PANEL WITH A "MALFUNCTION INDICATOR LIGHT" BELOW THE SPEEDOMETER.ENGINE RUNNING ROUGH AT…"~2,770 mi, complaint #1001105
    • "WHEN MAKING RIGHT OR LEFT TURNS AT TIMES YOU WILL GET A GRINDING IN THE FRONT ALSO SOME HESITATION STABILITY LIGHT ABS LIGHT ALSO THE BRAKE ASSISTANT WARNING WILL FLASH THIS IS A SAFETY FACTOR THAT HAS BEEN BOUGHT TO CHEVY'S ATTENTION WITH NO RESULTS. SAFETY I…"~35,000 mi, complaint #1359852
    • "TODAY IS THE SECOND TIME IN 6 MONTHS THAT MY CAR HAS DONE THIS. 2014 CHEVY IMPALA 62,000 MILES, 4 CYLINDER. I WAS DRIVING ON THE HIGHWAY AT 65 MILES AN HOUR AND FIRST THE "SERVICE STABILITRAK" WARNING COMES UP. THEN THE "ENGINE POWER REDUCED" WARNING APPEARS…"~62,200 mi, complaint #1462926
    • "SERVICE STABILITY TRACK CAME ON FOUR TIMES SINCE I HAVE OWNED THE CAR. THE LAST TIME I WAS ENROUTE TO MY HOME FROM A MEDICAL APPOINTMENT IN MINNEAPOLIS, MN. THIS TIME THE CAR WAS LOSING POWER. I MANAGED TO GET THE CAR TO A CHEVY DEALER, TWO HOURS FROM MY HO…"~100,000 mi, complaint #1494598
    • "THE PARK BRAKE ASSIST LIGHT,SERVICE BRAKES AND SERVICE POWER STEERING ASSIST LIGHTS CAME ON WHILE DRIVING IN THE RAIN. THE STABILTRAK AND ABS LIGHTS WERE ON PRIOR TO THIS. THE STEERING WHEEL BECAME HARD TO STEER. WAS ABLE TO GET HOME AND PARK."~280,000 mi, complaint #1692055
  2. #2

    adas blind spot

    45 unsafe, 6 annoyance

    51
    incidents
    Typical range: 56,000–102,500 mi

    Median 85,000 mi, based on 66 reports (25% had no usable mileage)

    • "I RECEIVED A RECALL LETTER FOR THE SIDE BLIND ZONE ALERT MESSAGE ON MY IMPALA AND I DID NOT UNDERSTAND THE WORDING IN THE LETTER "OF IT BEING COVERED WITHIN 6 YEARS OF THE DATE YOUR VEHICLE WAS ORIGINALLY PLACED IN SERVICE." I THOUGHT IT MEANT IT COULDN'T BE…"~26,000 mi, complaint #1609263
    • "BLIND SPOT SAFETY LIGHT MODULE WENT BAD DUE TO POOR DESIGN, GENERAL MOTORS HAS A WARRANTY UP TO 80,000 MILES, I TOOK MY CAR TO THE DEALER, THEY SAID THERE'S NO CODE READING, BUT FAILED TO ACTUALLY CHECK THE MODULE ITSELF, AFTER EXTENSIVE RESEARCH I FOUND OUT T…"~58,614 mi, complaint #1562475
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SIDE DETECTION MODULE FAILED TO OPERATE PROPERLY WHILE DRIVING. THE CONTACT DROVE TO JOE HOLLAND CHEVROLET & IMPORTS ([REDACTED ADDRESS] SW, SOUTH CHARLESTON, WV 25303, [REDACTED PHONE])…"~85,000 mi, complaint #1593703
    • "BLIND SPOT WARNING NOT WORKING, GM NOT WILLING TO REPLACE MODULES ON CAR WITH ONES THAT HAVE SINCE BEEN UPDATED. NEW MODULES ARE SEALED AND RESIST WATER INTRUSION, OLD MODULES DO NOT."~102,000 mi, complaint #1564483
    • "THE BLIND SPOT DETECTION SENSOR IS CORRODING AND SHORTING OUT. IT IS CAUSING OTHER SYSTEMS ON THE CAR TO SHOW ERROR MESSAGES AND FAILURES LIKE THE AIR BAG AND TRACTION SYSTEM WELL DRIVING. IT ALSO KEEPS BLOWING FUSES. THIS SENSOR WAS NEVER PROPERLY PROTECTED…"~149,000 mi, complaint #1642140
  3. #3

    steering electric assist

    1 stranded, 48 unsafe

    49
    incidents
    Typical range: 53,000–85,000 mi

    Median 68,000 mi, based on 77 reports (21% had no usable mileage)

    • "AT HIGHWAY SPEEDS FROM 45-70MPH ON BOTH STRAIGHT, SMOOTH PAVEMENT AND ON WIDE SWEEPING CURVES, THE STEERING "FREEZES" AND REQUIRES A TURN OF THE WHEEL TO REGAIN CONTROL. THIS "FREEZING" FEELS LIKE THE STEERING IS STUCK IN A NOTCH, OR CERTAIN POSITION. THIS H…"~3,200 mi, complaint #1171989
    • "POWER STEERING WAS LOST, STABILITY LIGHT CAME ON - WAS TOLD THIS WAS DUE TO EROSION - HAD REPAIRED AT MY COST - EXTENDED WARRANTY WOULD NOT COVER AS TECHICIAN STATED MY FAULT ALTHOUGH APPARENTLY THIS AREA IS NOT VISIBLE DURING NORMAL SERVICE. NOW THE CAR TWIC…"~53,000 mi, complaint #1480470
    • "I'VE HAD AN ISSUE WITH MY 2014 CHEVY IMPALA LTZ GETTING LOCKED UP WHEN TURNING THE STEERING WHEEL. THIS STARTED A FEW MONTHS AGO, I TOOK IT TO THE DEALERSHIP BUT THEY WERE UNABLE TO RECREATE THE PROBLEM. THE FIRST INCIDENT OCCURED 09/2017, I WAS DRIVING ON THE…"~68,000 mi, complaint #1435166
    • "WHILE DRIVING ON A RURAL ROAD APPROACHING A SHARP CURVE MY VEHICLE'S CONTROL PANEL BEGAN TO DISPLAY SERVICE POWER STEERING DRIVE WITH CARE AND SERVICE STABILITRACK MESSAGES RESPECTIVELY; IMMEDIATELY THEREAFTER I BEGAN TO EXPERIENCE DIFFICULTY WITH STEERING."~85,000 mi, complaint #1474634
    • "My steering wheel tripping , my brake light , my parking gear is triggered , stabilizing system and air bag "~238,000 mi, complaint #2072774
  4. #4

    control module

    41 unsafe, 2 annoyance

    43
    incidents
    Typical range: 48,000–98,000 mi

    Median 75,000 mi, based on 51 reports (26% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 TO 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MOVE ONTO A SIDE STREET AND RESTARTED THE ENGINE. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER WHERE SEVER…"~5,800 mi, complaint #1598897
    • "WHILE IN MOTION, 70 MPH WITH CRUISE AND A/C ON, ALL DASH INDICATORS SHUT OFF. CRUISE SHUT OFF AS WELL AS A/C. WITHIN A FEW SECONDS EVERYTHING CAME BACK ON...LIKE I RESTARTED THE CAR. IT DID THAT SEVERAL TIMES IN A ROW AND EACH TIME EVERY CONCEIVABLE MALFUNC…"~48,000 mi, complaint #1474710
    • "WARNING INDICATOR LIGHTS BEGAN FLASHING ON THE DASH AND WARNING LIGHTS IN THE MIRRORS FLASHED RANDOMLY. GM DEALER SAID IT WAS A SENSOR THAT WATER HAD LEAKED IN AND CORRODED INSIDE. SAID IT WAS SAFE TO DRIVE AND WOULD TAKE A WEEK TO GET THE PART. THE NEXT DAY I…"~75,000 mi, complaint #1448657
    • "I JUST GOT MY CAR BACK FROM THE DEALER AND NOT EVEN A DAY LATER AFTER THEY HAD IT FOR 3 DAYS THEY TOLD ME THAT THEY COULD FIND NOTHING WRONG WITH MY CAR. BUT AS I AM RIDING DOWN THE HIGHWAY I WAS GOING ABOUT 65 AND MY CAR SHUT AND CAME BACK ON. I LOST CONTRO…"~97,875 mi, complaint #1684621
    • "SIDE SECTION DOESN'T WORK LIGHT ON MIRROR IS CONSTANTLY ON TODAY EVERY LIGHT ON THE DASH WAS ON THE HEADLIGHTS WERE FLASHING ON AND OFF WHILE DRIVING DOWN THE ROAD NONE OF THE GAUGES WORKED NO HEATER CONTROLS OR HEAT WAS NOT WORKING THE AIR BAG LIGHT IS ON ALL…"~164,466 mi, complaint #1625306
  5. #5

    wiring harness

    2 stranded, 35 unsafe, 1 broken, 2 annoyance

    40
    incidents
    Typical range: 50,000–74,000 mi

    Median 57,500 mi, based on 44 reports (38% had no usable mileage)

    • "MY SIDE DETECTION SYSTEM IS MALFUNCTIONING AND CAUSING ALL MY OTHER ELECTRICAL SYSTEM ACT UP."~13,000 mi, complaint #1617935
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING, ALL THE WARNING INDICATORS ILLUMINATED, THE SPEEDOMETER FAILED, AND ALL THE FUNCTIONS OF THE AIR CONDITIONING UNIT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER (SARCHIONE CHEVROLET, 1572 OH-44, RANDOL…"~49,700 mi, complaint #1445481
    • "WHILE TRAVELING 70MPH, ALL ELECTRICAL CONTROLS INSIDE THE VEHICLE TURNED OFF, INCLUDING THE HEADLIGHTS. THEY IMMEDIATELY CAME BACK ON, BUT DID NOT REGISTER THAT THE VEHICLE WAS IN GEAR (THE SPEEDOMETER WAS REGISTERING 0 BUT THE CAR WAS STILL TRAVELING). THE…"~60,000 mi, complaint #1350863
    • "SIDE DETECTION SYSTEM SENSORS ARE LOCATED ON THE INSIDE OF THE REAR BUMPER PANEL ON EITHER SIDE, THEY DETECT CARS IN THE BLIND SPOT. THE SENSORS ARE LOCATED IN A POOR LOCATION TO BEGIN WITH, THEY ARE IN DIRECT LINE OF FIRE WITH ROAD AND TIRE DEBRIS, SALT WATER…"~87,500 mi, complaint #1563864
    • "WE WERE DRIVING AND THE LIGHTS ALL DASH LIGHTS HEADLIGHTS AND MOTOR JUST CUT OUT WE WE WERE ALMOST REAR ENDED.WE FOUND OUT THE DRIVERS SIDE DETECTION IN THE REAR BUMPER WAS CORRODED AND SHORTING OUT THE ENTIRE ELECTRICAL SYSTEM."~180,000 mi, complaint #1600143
  6. #6

    airbag system

    31 unsafe

    31
    incidents
    Typical range: 59,000–115,500 mi

    Median 97,000 mi, based on 29 reports (44% had no usable mileage)

    • "I PURCHASED MY NEW 2014 CHEVROLET IMPALA FROM HAWTHORNE CHEVROLET IN HAWTHORNE, N.J. SOME FOUR (4) MONTHS AGO. I AM THE SOLE OWNER AND DRIVER OF THIS VEHICLE. LAST WEEK (AROUND SEPTEMBER 11, 2013) I NOTICED A CRACK IN THE VINYL TOWARD THE RIGHT OF THE GOLD COL…"~2,200 mi, complaint #1010517
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING AT ANY SPEED, THE "SERVICE AIR BAG" INDICATOR ILLUMINATED. THE CONTACT CALLED HEAFNER MOTORS INC AT [REDACTED PHONE] (LOCATED AT 935 MS-6, BATESVILLE, MS 38606) AND WAS INFORMED THAT THERE WAS NO REC…"~33,300 mi, complaint #1505250
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, A DEER CROSSED THE ROAD. THE CONTACT HAD TO MAKE A SHARP LEFT TURN TO AVOID THE ANIMAL AND CRASHED INTO A HILL IN THE WOODS. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT…"~77,390 mi, complaint #1502939
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG AND SERVICE AIR BAG WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE EXHIBITED DIFFICULTY STARTING AND EXPERIENCED ELECTRICAL SYSTEM FAILURE. THE CONTACT STATED THAT THE INSTRUM…"~103,000 mi, complaint #1629923
    • "I WAS DRIVING ON A RESIDENTIAL STREET, GOING NO MORE THAN 25 MPH WITH MY TWO TWO YEAR OLDS IN THEIR CAR SEATS BEHIND ME. SUDDENLY AND SIMULTANEOUSLY, ALL FOUR OF THE SIDE AIRBAGS DEPLOYED (FRONT AND BACK), KNOCKING MY GIRLS SEATS TOGETHER, THE FRONT RIGHT SIDE…"~245,000 mi, complaint #1626793
  7. #7

    lighting exterior

    21 unsafe, 4 annoyance

    25
    incidents
    Typical range: 7,500–38,000 mi

    Median 13,500 mi, based on 28 reports (22% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO PROVIDE SUFFICIENT ILLUMINATION TO THE SIDES OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING ACCORDIN…"~2,100 mi, complaint #1030621
    • "TL - THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEAD LIGHTS WERE TOO DIM CAUSING HIS VISIBILITY TO BE REDUCE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE MANUFACTU…"~10,000 mi, complaint #1030839
    • "THE HEADLIGHTS ARE SO DIM THAT I CAN DRIVE WITH THE HIGH BEAMS ON AND ON COMING VEHICLES EVER FLASH THEIR HEADLIGHTS HIGH BEAM ARE AS BRIGHT AS THE LOW BEAMS SHOULD BE. THIS IS EXTREMELY DANGEROUS WITH THIS POOR LIGHTING. THERE NEEDS TO BE A RECALL, CHECKING T…"~20,000 mi, complaint #1615731
    • "I LEASED THE CAR BRAND NEW IN OCTOBER 2014 AND MY PASSENGER HEADLIGHT BURNED OUT. I TOOK IT TO THE DEALERSHIP TO HAVE IT REPLACED AND FOUND OUT THAT IT WILL COST $350 TO REPLACE THE BULB (THE WARRANTY WAS FOR 3 YEARS OR 36K MILES, I HAVE 41K MILES ON IT). HOWE…"~41,250 mi, complaint #1351955
    • "SIDE MIRROR LIGHT STAYS ON WITH CAR OFF...ALSO SHUT DOWN OF HEATER INSTRUMENT LIGHTS WHILE DRIVING."~980,000 mi, complaint #1644868
  8. #8

    power steering hydraulic

    22 unsafe, 1 annoyance

    23
    incidents
    Typical range: 40,000–108,000 mi

    Median 65,000 mi, based on 25 reports (29% had no usable mileage)

    • "THE POWER STEERING FAILED ON A INTERSTATE RAMP, I PULLED TO THE SIDE AND RESTARTED THE CAR AND IT WORKED AGAIN. IT FAILED TWO MORE TIMES ON THE DRIVE HOME AND TWICE WHILE DRIVING TO THE DEALERSHIP. THE CAR HAD 11035 MILES AND WAS 40 MONTHS OLD. I HAD TO PAY $3…"~11,035 mi, complaint #1635581
    • "WHILE DRIVING AROUND 7:30AM ON NOV 2ND, THE VEHICLE POWER STEERING AND ABS STOPPED WORKING AND WARNING LIGHTS BEGAN TO GO OFF. I WAS TRAVELING AT 70MPH ON A WET HIGHWAY. STEERING BECAME VERY DIFFICULT. I GOT OFF AT THE VERY NEXT EXIT."~40,000 mi, complaint #1512130
    • "WHILE DRIVING POWER STEERING LIGHT CAME ON AND POWER STEERING COMPLETELY WENT OUT. *TR"~64,000 mi, complaint #1346317
    • "THE POWER STEERING WENT OUT WHILE DRIVING [REDACTED ADDRESS]. I CALLED A CHEVY DEALERSHIP AFTER DOING RESEARCH AND I FOUND OUT THERE WAS A RECALL ON MY CAR FOR THE POWER STEERING. THE CHEVY DEALER TOLD ME THAT THE RECALL HAD ALREADY BEEN FIXED. I FEEL THERE…"~69,000 mi, complaint #1349069
    • "The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at 50 MPH, the “Service Power Steering” message was displayed. The contact stated that he was able to continue to drive the vehicle. The manufacturer was notified of the failure an…"~118,000 mi, complaint #1781094
  9. #9

    engine stall or no start

    4 stranded, 17 unsafe

    21
    incidents
    Typical range: 9,000–92,500 mi

    Median 68,500 mi, based on 34 reports (13% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TYPE OF FUEL NEEDED TO BE SWITCHED TO REGULAR. THE…"~800 mi, complaint #1149509
    • "WE WERE MERGING ONTO THE HIGHWAY WHEN THE DRIVER LIGHTLY BUMPED THE KEY OR KEY CHAIN CAUSING THE IGNITION TO MOVE OUT OF RUN AND THE CAR TO LOSE ALL POWER. WE WERE ABLE TO PULL OVER SAFELY BUT THE CAR HAD TO COME TO A COMPLETE STOP, BE PLACED INTO "PARK", AND…"~10,800 mi, complaint #1056746
    • "ON OCTOBER 4 WHILE DRIVING ON A [REDACTED ADDRESS] IN ASH FLAT, ARKANSAS,MY 2014 CHEVROLET IMPALA'S ENGINE QUIT RUNNING SUDDENLY. I HAD NO POWER WHATSOEVER. FORTUNATELY, I WAS ABLE TO REACH THE SHOULDER OF THE ROAD. AFTER TURNING THE KEY OFF I THEN BACK ON…"~55,000 mi, complaint #1505167
    • "VEHICLE IS IDLING HARD ON START UPS AND SHUTTING OFF WHEN BRAKE. RESTARTS BUT WILL SHUT OFF AGAIN WHEN I BRAKE."~86,000 mi, complaint #1670686
    • "CAR STALLS WHEN I TURN OFF THE A/C IN THE MIDDLE OF TRAFFIC SOMETIMES THIS STARTED A WEEK AFTER I PURCHASED THE VEHICLE I SPENT A LOT OF MONEY TRYING TO GET IT FIXED BY THE DEALER BUT IT STILL SHUTS DOWN"~117,000 mi, complaint #1594360
  10. #10

    engine internal

    2 stranded, 15 unsafe

    17
    incidents

    Commonly reported, insufficient mileage data - n=21, median 60,000 mi, no reliable range below 25 reports.

    • "2014 CHEVY IMPALA NEEDS A ROCKER ARM OIL CONTROL VALVE PART# 12633613. GM SAYS THERE IS NO ETA ON THE PART BUT DEALER SAYS PART IS NOT BEING PRODUCED. CHECK ENGINE LIGHT STAYS ON, THE CAR STUTTERS DURING MOTION ALSO WILL SHAKE SUDDENLY. ALSO, HAS A LACK OF ACC…"~32,000 mi, complaint #1651334
    • "OIL CONTROL SOLENOID VALVE FAILURE CAUSING LOSS OF POWER, INSTABILITY AT ALL SPEEDS, AND SURGING OF ENGINE. GM DOES NOT HAVE ANY PARTS TO REPAIR THIS ITEM AND DOES NOT HAVE A ETA ON WHEN THEY WILL GET THEM, THERE ARE NO AFTERMARKET OPTIONS AVAILIBLE EITHER DUE…"~48,000 mi, complaint #1641197
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A LOUD ROARING NOISE WAS HEARD, THE ENGINE VIBRATED, AND WHEN DEPRESSING THE ON-STAR BUTTON A CLANKING METAL NOISE WAS HEARD UNDER THE VEHICLE. THE ENGINE WA…"~77,000 mi, complaint #1430390
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE MISFIRED AND THE VEHICLE STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO DAVID CHEVROLET BUICK LOCATED AT ([REDACTED A…"~91,000 mi, complaint #1653442
    • "MY WIFE WAS DROPPING OUR KIDS OFF AT SCHOOL AND OWN HER WAY BACK HOME THE CAR STARTED SMOKING. SHE WAS ABLE TO PULL INTO A WALMART. I GOT THE CAR TOWED TO A ELITE AUTO REPAIR SHOP IN CYPRESS, TX. I WAS TOLD THAT MY CAR NEEDED A ENGINE VARIABLE VALVE TIMING OIL…"~122,000 mi, complaint #1642456
  11. #11

    other

    8 unsafe, 8 annoyance

    16
    incidents

    Commonly reported, insufficient mileage data - n=11, median 70,000 mi, no reliable range below 25 reports.

    • "DURING A LONG TRIP I HAD MY HEATED SEATS ON HIGH. I HAD HURT MY BACK AND THE HEAT HELPED KEEP THE BACK MUSCLE LOOSE. I HAD REMOVED MY COAT, BUT STILL HAD A LONG SLEEVE SHIRT ON. NO BARE SKIN WAS TOUCHING THE SEAT. AFTER ABOUT [REDACTED ADDRESS], I STARTED FEEL…"~4,300 mi, complaint #1025031
    • "MY NEW CAR DEVELOPED A HORRIBLE ODOR AFTER ONLY ABOUT 1.5 YEARS OF OWNING IT. I HAD MIDAS MUFFLE LOOK FOR THE ODOR BECAUSE I THOUGHT IT MIGHT BE A DEAD MOUSE OR SQUIRREL. AT FIRST THEY COULDN'T FIND IT BUT ON THE SECOND VISIT (YOUR NOT GOING TO BELIEVE THI…"~12,198 mi, complaint #1155096
    • "THE GASKET ON A REAR LIGHT DETERIORATED CAUSING A LEAK IN THE TRUNK OF THE CAR. FIRST ADDRESSED IT WITH THE DEALERSHIP IN THE FALL OF 2019. THEY SAID THEY COULDN'T FIND ANYTHING. HAPPENED AGAIN AS COVID BEGAN. WHEN THE DEALERSHIP WAS ABLE, THEY TRIED TO REPAIR…"~26,500 mi, complaint #1679083
    • "THE VEHICLE HAD WATER DAMAGE FROM 'CLOGGED SUNROOF DRAINS', WHICH CAUSE WATER TO RUN ALL DOWN THE SIDE AND BACK PANELS CAUSING AN EXTENSIVE AMOUNT OF DAMAGE FROM ONE HORRIBLE DESIGN FLAW. SOME OF THE THINGS EFFECTED WAS ELECTRICAL COMPANY'S SUCH AS ELECTRONIC…"~70,000 mi, complaint #1645966
    • "IN MY 2014 CHEVY IMPALA LT I HAVE NOTICED THAT WHEN IT RAINS OR WHEN WASHING THE CAR WATER SEEMS TO LEAK INTO THE CAR IN THE TRUNK AND INTO THE AREA WHERE THE SPARE TIRE SITS. HOWEVER IT'S NOT NOTICEABLE AS THE CARPET IN THE TRUNK DOES NOT APPEAR TO BE BET UN…"~129,900 mi, complaint #1574173
  12. #12

    trunk or liftgate

    9 unsafe, 5 annoyance

    14
    incidents

    Commonly reported, insufficient mileage data - n=12, median 40,000 mi, no reliable range below 25 reports.

    • "I KEPT ON BLAMING MY FAMILY FOR SPILLING WATER IN THE BACK SEAT OF MY CAR. I KEEP MANY ITEMS IN THE TRUNK OF MY CAR, TO INCLUDE MY CAMERA. MY CAR WAS SMELLING AWFUL. I DID NOT THINK TO LOOK IN THE TRUNK. I WENT IN THE TRUNK, AND ALL MY ITEMS WERE WET, AND…"~11,653 mi, complaint #1057202
    • "2014 CHEVROLET IMPALA TRUNK LEAKS. WATER FILLS INTO THE SPARE TIRE WHEEL WELL AND WETS ALL FABRIC IN THE TRUNK. SPARE TIRE STARTING TO RUST AND MILDEW SMELL IN TRUNK."~21,000 mi, complaint #1520484
    • "THE TRUNK FILLS UP WITH WATER EVERY TIME IT RAINS. UP TO A GALLON OF WATER COLLECTS IN THE SPARE TIRE AREA WITH ALL OF THE CARPETED AREA BECOMING WET."~45,000 mi, complaint #1583877
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. DURING RAINY WEATHER CONDITIONS, WATER LEAKED INTO THE TRUNK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY EXPIRED. THE FAILURE WAS NOT REPAIR…"~67,000 mi, complaint #1448941
    • "THE AREA IN MY TRUNK WHERE THE SPARE TIRE IS KEPT, KEEPS FILLING UP WITH WATER. IT HAS ALSO PRODUCE AN ODOR THAT AS THE ENTIRE CAR SMELLING LIKE MILDEW. THE VEHICLE HAS BEEN PARKED IN MY DRIVEWAY FOR THE PAST YEAR."~122,000 mi, complaint #1711348
  13. #13

    brake hydraulics

    13 unsafe

    13
    incidents

    Commonly reported, insufficient mileage data - n=17, median 6,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS 2014 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V541000 (BRAKES). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT THAT THE PARTS WOULD NOT BE AVAILABLE U…"~527 mi, complaint #1125681
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT SMOKE STARTED TO EMIT FROM THE REAR OF THE VEHICLE AND SHORTLY AFTER A FIRE STARTED. THE FIRE DEPARTMENT WAS CONTACTED AND THE FIRE EXTINGUISHED ON ITS OWN. THE VEHICLE WAS TOWED TO AN AUTHO…"~6,000 mi, complaint #1097957
    • "BREAKS SQUEAL CONSTANTLY THEY ARE NEW PADS AND BREAKS CAN FIND ANY PROBLEMS HAVE TAKEN IT TO SEVERAL AUTO SHOPS AND DEALERSHIPS AND AS ABOUT ANY RECALL ISSUES IT SEEMS AS IF THEY ARE LOCKED UP I CAN NOT TAKE IT THROUGH A DRIVE THROUGH CAR WASH IT WILL NOT GO U…"~25,000 mi, complaint #1527146
    • "WHILE ENGINE RUNNING AND VEHICLE IS STATIONARY AND/OR IN MOTION THE BRAKE LIGHTS FLASH INTERMITTENTLY. BRAKES DO NOT ENGAGE, BUT IT DOES CAUSE CRUISE CONTROL TO DISENGAGE. SAW A RECALL FOR THIS, BUT MY VIN NOT INCLUDED."~46,000 mi, complaint #1548020
    • "THEY RECENTLY HAD A RECALL FOR THE 2014 CHEVY IMPALA FOR THE BRAKES NOT DISENGAING THE ROTORS CAUSING NOT VERY GOOD DRIVABLE CONDTIONS, BUT WHEN I CALLED AND HAVE THEM MY GIN NUMBER IT SAYS MINE DOES NOT HAVE A RECALL BUT MY CAR IS DOING THE VERY EXACT THING.…"~154,000 mi, complaint #1606972
  14. #14

    parking brake

    12 unsafe

    12
    incidents

    Commonly reported, insufficient mileage data - n=15, median 65,000 mi, no reliable range below 25 reports.

    • "ON THREE SEPARATE OCCASIONS, I HAVE STARTED MY NEW 2014 CHEVROLET IMPALA AND THE PARKING BRAKE WILL AUTOMATICALLY BE ON. THESE HAVE BEEN COMPLETELY RANDOM OCCURRENCES. *TR"~500 mi, complaint #1068430
    • "THE PARKING BRAKE WILL NOT DISENGAGE THE REAR BRAKES AFTER PRESSING THE ELECTRONIC PARKING BRAKE BUTTON. THE RED PARKING BRAKE LIGHT ON THE DASH GOES OUT BUT THE REAR BRAKES ARE STILL ENGAGED. THE DRIVER WILL BE UNAWARE THAT THE PROBLEM EXISTS UNTIL SMOKE B…"~4,000 mi, complaint #1085655
    • "PARKING BRAKE IS SETTING ITS SELF AT TIMES. RECALL WAS DONE IN JANUARY 2015 BUT STILL HAVING THE SAME ISSUE MAY 2015."~5,000 mi, complaint #1185334
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ELECTRONIC PARKING BRAKE INDICATOR ILLUMINATED. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TWICE TO STOP THE VEHICLE. THE…"~64,970 mi, complaint #1380328
    • "PARKING BRAKE WARNING LIGHT STAYS ON. STATIONARY. GM RECALL #15259. ROOT ISSUE ELECTRONIC PARKING BRAKE DRAG."~82,826 mi, complaint #1566987
  15. #15

    transmission automatic

    1 stranded, 10 unsafe

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "DURING BRAKING, THE CAR WILL SOMETIMES LURCH FORWARD DUE TO THE TRANSMISSION DOWNSHIFTING HARD. THE FEELING CREATED IS LIKE BEING HIT IN THE REST BY ANOTHER CAR AT LOW SPEED. THIS COULD CAUSE THE VEHICLE TO REAR-END ANOTHER VEHICLE OR CAUSE AN ACCIDENT AT INTE…"~46,000 mi, complaint #1551437
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT HE WAS UNABLE TO SHIFT INTO ANY GEARS. THERE WERE NO WARNING INDICATORS ILLUMINATED. HERITAGE CHEVROLET BUICK OWINGS MILLS ([REDACTED ADDRESS], OWINGS MILLS, MD 21117, [REDACTED PHONE]) DIAG…"~47,000 mi, complaint #1556462
    • "MY 2014 CHEVEROLET IMPALA WITH 57,000 MILES HAS A TRANSMISSION SLIP/STUTTER ON GRADUAL ACCELERATION IT APPEARS TO HAPPEN IN 2ND 3RD 4TH GEAR. SOME TIMES IT SHIFTS VERY HARD OR ACTS LIKE IT DOESN'T WANT TO SHIFT. THIS HAPPENS MOSTLY IN CITY DRIVING WHERE IT HAS…"~57,000 mi, complaint #1688623
    • "THIS CAR HAS BEEN A LEMON SINCE WE OWNED IT. FIRST THE ELECTRICAL SYSTEM SHUT DOWN (WHILE WE WERE DRIVING AT 70 MPH), THEN THE WHEEL BARRINGS NEEDED REPLACING AT 60,000 MILES, AND NOW THE SOLENOID HAS GONE BAD PREVENTING THE CAR FROM SHIFTING."~80,000 mi, complaint #1451226
    • "DEALERSHIP COULD NOT FIND PROBLEM WITH TRANSMISSION STALLING OUT ON PULLING OUT. NOW WITH WARRANTY LAPSED TRANSMISSION SOLENOID IS BAD. $1300 TO REPAIR"~86,000 mi, complaint #1392794
  16. #16

    abs module

    10 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=22, median 49,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT WAS USING THE VEHICLE AS A RENTAL. THE CONTACT WAS DRIVING 20 MPH WHEN THE BRAKES INDEPENDENTLY SEIZED. THE VEHICLE CAME TO A COMPLETE STOP THEN EVENTUALLY RESUMED PROPER FUNCTION. THE NEXT DAY THE FAIL…"~2,500 mi, complaint #1049565
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE ABS LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED AND REPLACED THE LEFT MAGNETIC RING, WHICH HAD DETACHED FROM THE VEHICLE. WHILE DRIVING APPROXIMATELY 30 MPH AG…"~41,500 mi, complaint #1202614
    • "I WAS DRIVING AND I PRESSED ON THE BRAKES THE CARS STARTS JERKING AND IT FELT AND SOUNDED LIKE IT WAS DRAGGING SOMETHING OR SCRAPPING THE GROUND. THE ABS LIGHT COMES ON AND THE STABILITY LIGHT POPS ON. I'M OUT IN THE MIDDLE OF THE ROAD DOING A LEFT OR A RIGH…"~50,000 mi, complaint #1540749
    • "STARTED MY VEHICLE AND POWER STEERING WARNING CAME ON, DISMISSED IT, STABILITY CONTROL WARNING APPEARED, DISMISSED IT, TRACTION CONTROL LIGHT AND ABS LIGHT REMAINED ON. THIS OCCURRED WHEN LEAVING A FRIEND'S DRIVEWAY AND DRIVING ONTO A COUNTY ROAD. THE POWER S…"~50,215 mi, complaint #1592823
    • "THE ABS LIGHT COMES ON. EVERYTHING ON DASHBOARD LIKE THE ARROWS GO TO ZERO AND DOESN'T MOVE. THE OXYGEN SENSOR IS NOT WORKING. AND SOME TRANSMISSION PROBLEMS. ALSO THE CAR HAS PROBLE!S MOVING AT FIRST. THIS HAPPENS WHEN I AM DRIVING."~130,456 mi, complaint #1736120
  17. #17

    glass and windshield

    9 unsafe, 1 annoyance

    10
    incidents

    Commonly reported, insufficient mileage data - n=11, median 69,000 mi, no reliable range below 25 reports.

    • "AFTER STARTING CAR BY REMOTE, I ATTEMPTED TO DRIVE, GETTING ABOUT 10 FEET WHEN I HEARD A LOUD EXPLOSION INSIDE MY CAR ALONG WITH A BRIGHT FLASH. STOPPING MY CAR I LOOKED AROUND INSIDE AND OUT AND SAW NOTHING UNUSUAL. GETTING OUT OF VEHICLE, I EXAMINED MY REAR…"~32,000 mi, complaint #1519504
    • "ON THE MORNING OF MONDAY JANUARY 29, 2018, I WAS DRIVING IN A SCHOOL ZONE AT 20MPH AND ALL OF A SUDDEN I HEAR A POP SO LOUD THAT IT SOUNDED LIKE A GUN SHOT. I LOOK BACK THROUGH THE REAR VIEW MIRROR AND THE BACK GLASS IS COMPLETELY SHATTERED! THERE WERE NO CARS…"~69,000 mi, complaint #1445053
    • "The contact owns a 2014 Chevrolet Impala. The contact stated that while approaching the vehicle, it was discovered that the rear window had shattered. The contact stated that there was no impact on the glass to cause the rear glass to shatter. The cause of the…"~75,000 mi, complaint #2148438
    • "TODAY WAS COLD AND SNOWING AND I STARTED UP MY CAR AND THE HEATERS AND DEFROSTS. I WAS IN MY CAR PARKED COMPLETELY STATIONARY WHEN THE REAR WINDOW MADE A LOUD SOUND I LOOKED BACK AND IT APPEARED BROKEN. I STEPPED OUT OF THE VEHICLE AND SHUT MY DOOR AND THE GLA…"~91,000 mi, complaint #1708082
    • "The contact owns a 2014 Chevrolet Impala. The contact stated that after she started the vehicle, she smelled a burning odor and then heard a popping sound. The contact then stated that she turned the vehicle off and waited then restarted the vehicle and procee…"~139,428 mi, complaint #1888352
  18. #18

    sunroof

    7 unsafe, 2 annoyance

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "WHILE DRIVING ON FREEWAY ABOUT [REDACTED ADDRESS] HOME I OPENED SUNROOF. AS NORMAL THE CLOTH SUNROOF RETRACTED AND SECONDS LATER THE ACTUAL GLASS ROOF OPENED. HALF WAY THOUGHT OPENING. THE CLOTH CAUGHT OR GOT STUCK AND I HEAR TEARING SOUNDS ALL AROUND MY HEAD.…"~40,125 mi, complaint #1595019
    • "WHILE OPENING THE SUNROOF THE SUNSHADE DISLODGED FROM SLIDER CAUSING THE COPPER METAL RETRACTABLE PIECE TO SNAP LOUDLY AND HIT ME IN THE HEAD ASIDE FROM SCARING ME NEAR DEATH AS I WAS DRIVING DOWN THE HIGHWAY. THE SUNSHADE NOW SAGS BLOCKING THE VISIBILITY OF T…"~65,000 mi, complaint #1625299
    • "THE SUNROOF SUNSHADE WON'T RETRACT PROPERLY AND THE FABRIC HANGS DOWN SO I CAN'T SEE OUT MY REAR WINDOW FROM THE REAR VIEW MIRROR. THIS HAPPENED WHILE DRIVING ON THE HIGHWAY. I HAD TO EXIT AND PARK MY CAR. THE SHADE HAD ISSUES CLOSING HOWEVER I WAS FINALLY ABL…"~74,000 mi, complaint #1682756
    • "WHILE DRIVING ON THE EXPRESSWAY MY SUNROOF SHATTERED INTO PIECES."~75,000 mi, complaint #1368424
    • "TAKATA RECALL PROBLEM WHEN SUNROOF SHADE NOT WORKING. CAN NOT OPEN SUNROOF SHADE"~99,000 mi, complaint #1467962
  19. #19

    acceleration loss or hesitation

    8 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=20, median 50,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE SURGED WITH HESITATION. THE FAILURE RECURRED WHENEVER TRAVELING AT THE SPEED OF 35 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE V…"~4,000 mi, complaint #1026262
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE VEHICLE LOST POWER AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE VEHICLE SPEED DECREASED TO APPROXIMATELY 15 MPH AND THEN REGAINED SPEED. THE VEHICLE…"~42,000 mi, complaint #1486427
    • "ON 12/21/16 WHILE MERGING ONTO INTERSTATE 10 IN TUCSON, AZ, THE VEHICLE WAS GOING APPROXIMATELY 65 MPH WHEN A "ENGINE POWER REDUCED" SIGN POPPED UP, THE VEHICLE SLOWED DOWN TO 30 MPH WITHOUT WARNING AND SHIFTING DOWN THROUGH ALL GEARS NEARLY RED LINING THE RPM…"~50,000 mi, complaint #1343054
    • "2014 CHEVY IMPALA - 50,000 MILES - THE VEHICLE WILL LOSE POWER WHEN TRYING TO ACCELERATE. IT WILL SUDDENLY REGAIN POWER AND THE ENGINE WILL SURGE. ON 8/20/18 I CAN TO A STOP AT A STOP SIGN IN A RESIDENTIAL NEIGHBORHOOD. I PRESSED THE ACCELERATOR, BUT THE CAR D…"~50,000 mi, complaint #1493161
    • "WHEN DRIVING IN TRAFFIC, MY STABILI TRACK LIGHT SENSOR LIGHT CAME ON AND MY REDUCED ENGINE POWER LIGHT ALSO CAME ON AND COULDN'T ACCELERATE IN TRAFFIC. I TURNED INTO A PARKING LOT AND RESTARTED THE CAR. SAME THING HAPPENED AGAIN. I HAVE ON STAR, REPORTED THE P…"~55,708 mi, complaint #1411891
  20. #20

    adas collision warning

    7 unsafe, 1 annoyance

    8
    incidents

    Commonly reported, insufficient mileage data - n=15, median 2,000 mi, no reliable range below 25 reports.

    • "EXPERIENCE ON MULTIPLE OCCASIONS THE FORWARD COLLISION AVOIDANCE ACTIVATION OF A FLASHING A RED LIGHT FROM DASH INTO THE FRONT WINDSHIELD AND SOUNDING AN ALARM WITH THREE OR FOUR BEEPS. REFERRING TO THIS AS PHANTOM BRAKING ACTIVATED BY THE FORWARD COLLISION A…"~800 mi, complaint #1066175
    • "ON MULTIPLE OCCASIONS MY 2014 IMPALA INDICATED IMMINENT CRASH BY FLASHING A RED LIGHT FROM DASH INTO THE FRONT WINDSHIELD AND SOUNDING AN ALARM WITH 3 OR 4 BEEPS. THE FIRST COUPLE OF TIMES I THOUGHT MAYBE THE SENSOR WAS PICKING UP A SHADOW OR PARKED CAR BUT A…"~2,000 mi, complaint #1061577
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CRASH AVOIDANCE ENGAGED WITHOUT AN OBJECT BEING IN FRONT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEA…"~4,000 mi, complaint #1106418
    • "WHILE DRIVING ON TEXAS HIGHWAY 287, SOUTHBOUND, MY ANTI-COLLISION ALERT SYSTEM ACTIVATED. IT SOUNDED A LOUD BEEPING, FOLLOWED BY A FULL APPLICATION OF ALL BRAKES. STARTLED, I WAS ABLE TO APPLY THE ACCELERATOR PEDAL TO RESUME MY SPEED. APPROXIMATELY 5 MILES…"~11,250 mi, complaint #1059289
    • "WATER WAS LEAKING DOWN FROM OVER HEAD DOME LIGHT AND FROM DOOR JAM, ALL THE MAIN ELECTRICAL SAFETY CONTROLS ARE HOUSED WHERE THE LIGHT IS IN THE ROOF. CALLED DEALERSHIP WAS TOLD FIRST AVAILABLE DATE TO GET THE CAR IN FOR REPAIRS IS FEBRUARY 22ND. ON MY DRI…"~23,500 mi, complaint #1256740
  21. #21

    fluid leak unspecified

    8 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=10, median 40,000 mi, no reliable range below 25 reports.

    • "BATTERY LEAKED DOWN THE FRAME AND WAS EATING THE 2 TRANY COOLER ALUMINUM LINES. AUTONATION CHEVROLET SUPERSTITION SPRINGS IN MESA, AZ PUT A NEW BATTERY AND 2 NEW TRANY COOLER LINES ON, BUT AFTER THE 4TH ATTEMPT CAN NOT GET ALL OF THE ACID CLEANED UP. ENGINE C…"~2,010 mi, complaint #1035882
    • "I STARTED NOTICING A VERY BAD ODOR OF MOLD AND MILDEW COMING FROM THE A/C VENTS. I TOOK THE CAR INTO THE DEALER I PURCHASED IN EARLY 2014. THE DEALER SAID THEY LOOKED AT IT AND COULD NOT FIND ANYTHING WRONG. AFTER I TOOK IT IN AGAIN FOR A BAD ODOR, THEY SAID T…"~22,000 mi, complaint #1097653
    • "NOTICED A SMELL OF MOLD IN THE TRUNK. NOTED WATER IN THE SPARE TIRE AREA AND MOLD. TOOK TO THE DEALER AND FOUND THE REAR TAILLIGHT SEALS LEAKING. NOTICED THERE IS TSB G-191495 AND NHTSA 10092869 REGARDING THE ISSUE. ITS COSTING OVER $400 TO FIX AND THAT DOES N…"~57,804 mi, complaint #1662532
    • "I NOTICED WATER/DAMPNESS ON TWO LOCATIONS OF MY 2014 CHEVROLET IMPALA (WHILE IT IS STATIONARY) 1. FLOOR CARPET ON PASSENGER SIDE FRONT SEAT IS THOROUGHLY WET (SEE ATTACHED PHOTOS), WITH THE DAMPNESS EXTENDING TO THE REAR SEATS. 2.INSIDE THE TRUNK IN AREA B…"~71,325 mi, complaint #1560808
    • "WATER LEAKING INTO TRUCK MOLD IS GROWING I KNOW THERE'S BEEN A LOT OF CASES THIS PROBLEM NEED TO GET FIXED MY CAR SMELLS REALLY BAD LIKE MOLD THIS IS A HEALTH ISSUE."~99,600 mi, complaint #1656305
  22. #22

    wheel bearing

    1 stranded, 7 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=16, median 104,000 mi, no reliable range below 25 reports.

    • "AT 29K THE RIGHT REAR WHEEL BEARING BECAME DEFECTIVE AND NEEDED REPLACEMENT. THIS SHOULD NOT HAPPEN AT SUCH LOW MILEAGE. YES THIS VEHICLE IS EXPOSED TO NYS WINTERS BUT THE CAR IS GARAGED AND WELL MAINTAINED. THE REAR OF THE KNUCKLE IS WIDE OPEN TO THE ELEMENT…"~29,000 mi, complaint #1329621
    • "A FEW PROBLEMS. WHEEL BEARING SENORS GO BAD EFFECTING POWER STEERING AND STABILITY CONTROL. REPLACED 3 WHEEL BEARING ON DIFFERENT WHEELS IN PAST 12 MONTHS. ALSO 20" RIMS WITH LOW PRO TIRES ARE A PROBLEM. HAD 2 PLOW OUTS IN PAST 6 MONTHS WHEN HITTING POT HOLES…"~83,074 mi, complaint #1564548
    • "AT ABOUT 85,000 MILES I AM GETTING A GRINDING NOISE FROM THE LEFT FRONT SIDE. DEALER SAID IT WAS BEARINGS, WHICH I HAD REPLACED AT A PRIVATE GARAGE. NOW THE SOUND IS BACK AFTER ONLY A THOUSAND MILES OR SO. TYPICALLY, IT HAPPENS AT LOW SPEED, AND MOSTLY WHEN…"~89,000 mi, complaint #1336749
    • "WE I PURCHASED THE CAR THEY HAD CHANGED THE WHEEL BEARINGS AND SINCE THEN I HAVE HAD TO TAKE IT BACK AND HAVE IT SERVICED FOR THE SAME THING SEVERAL TIMES. I CHANGED OUT THE HUB ASSEMBLY FOR THE SAME PROBLEM AND NOW JUST LIKE BEFORE THE TRACTION CONTROL LIGHT…"~118,642 mi, complaint #1559981
    • "WHEEL BEARINGS HAD TO BE REPLACED HOUSING ALSO ON 6 DIFFERENT OCCASIONS. STABILTRAK ISSUES ON 4 OCCASSIONS SWAY BAR LINKS TIE ROD. SHOCKS STRUTS... BIGGEST ISSUE IS WHEEL BEARINGS MOST RECENTLY LASTED 2 WEEKS BEFORE NEEDED WARRANTY WORK AGAIN FOR THE 6TH TIM…"~160,000 mi, complaint #1572400
  23. #23

    adas lane keeping

    7 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=10, median 78,000 mi, no reliable range below 25 reports.

    • "WHILE DRIVING 70 MPH, MY SIDE DETECTION LIGHT REMAINED ON AND STAYED THAT WAY FOR A FEW DAYS THEN COMPLETELY STOPPED WORKING. I WAS STILL UNDER 36,000 BUT OVER 36 MONTHS. I MADE AN APPOINTMENT WITH THE DEALERSHIP BUT CANCELLED AFTER TALKING WITH MY FRIEND WHO…"~35,000 mi, complaint #1533861
    • "SAFETY SYSTEMS THAT SENSE CARS AROUND CAR STOPPED WORKING. FRONT, SIDE, AND REAR SENSORS FAILED. INDICATOR LIGHTS IN MIRRORS CEASED TO FUNCTION. DEALER STATES PARTS ARE ON NATIONAL BACK ORDER AND HAVE TO WAIT TO GET THEM."~60,000 mi, complaint #1278986
    • "THE LANE DEPARTURE MODULES GET WET AND ARE LOCATED BEHIND THE REAR TIRE. AS A RESULT THE ELECTRICAL SYSTEM IS NOW FAILING I GET MESSAGES THAT MY AIRBAG HAS DEPLOYED. THE GAS GAUGE DROPS TO EMPTY. THE HEAT IN THE DRIVERS SEAT DOES NOT WORK. NOW I HAVE UNEXPLAI…"~70,000 mi, complaint #1549914
    • "AROUND 3 YEARS AGO. [REDACTED ADDRESS] DEPARTURE MODULES CONTROL ARE THE BLIND SPOT SENSORS, REAR BACKUP SENSORS AND A FRONT CAMERA. MY LANE DEPARTURE MODULES GOT WET AND MESSED UP MY CAR WHERE THERE WERE MANY THINGS GOING WRONG. WHILE I WAS DRIVING MY CAR SAI…"~87,000 mi, complaint #1678327
    • "I WAS DRIVING AND THE SIDE DETECTION SYSTEM WARNING CAME UP AND MY CAR STARTED TO MALFUNCTION RIGHT IN THE MIDDLE OF AN INTERSECTION. IT WOULD SHUT OFF, COME BACK ON, LIGHTS WERE FLICKERING, AND I LOST BRAKING CONTROL. HAD TO LIMP MY CAR INTO A NEARBY PARKING…"~125,000 mi, complaint #1703103
  24. #24

    key fob and immobilizer

    2 stranded, 4 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "THE CAR HAS PUSH BUTTON START FORGOT TO SHUT THE CAR OFF THE CAR KEPT RUNNING FOR OVER AN HOUR WITH THE DOORS OPEN SOMEONE COULD HAVE VERY EASILY STOLE THE CAR BY JUST GETTING IN AND DRIVING AWAY NOTE THE KEY FAB WAS NOT IN THE CA…"~15,000 mi, complaint #1312553
    • "KEY IS STUCK IN THE IGNITION, CAN NOT START CAR OR REMOVE THE KEY. BATTERY IS IN GOOD CONDITION."~37,000 mi, complaint #1520404
    • "KEY IS STUCK IN IGNITION AND CALL WILL NOT TURN ON"~40,000 mi, complaint #1572761
    • "THE KEY IS STUCK IN THE IGNITION. YOU CAN TURN IT FORWARD BUT IT WILL NOT COME OUT AND THE CAR WILL NOT START. YOU CAN'T PUT THE CAR IN NEUTRAL TO HAVE IT TOWED. THERE HAVE BEEN SEVERAL RECALLS RELATED TO THIS ISSUE FOR GM CARS."~67,000 mi, complaint #1390258
    • "WHILE DRIVING MY CAR ON A MAIN STREET MOVING ALONG AT APPROXIMATELY 50 MPH THE CAR COMPLETELY SHUT DOWN, ELECTRICAL SYSTEM AND MOTOR. THE CAR WOULD NOT RECOGNIZE THE FOB. THEREFORE, IT WOULD NOT RESTART. I PUT THE CAR IN PARK TO RESTART. THEREFORE, IT WAS STUC…"~73,000 mi, complaint #1494812
  25. #25

    brake booster

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "WHILE DRIVING THE CAR THE ELECTRONIC PARKING BRAKE ENGAGED. WE WERE ON A CITY STREET ON A HILL. HAD TO BE TOWED. ENGINE FAULT LIGHT WAS ON. ON 6/22/16 EBRAKE MESSAGE ON DASH. CAR HAD DIFFICULTY PASSING INSPECTION ON5/31/16"~6,400 mi, complaint #1324395
    • "MASTER CYL AND BOOSTER FAILURE WHILE IN MOTION"~68,630 mi, complaint #1523811
    • "WHEN I START MY CAR MY EPB IS STUCK TO MY ROTORS AND WILL NOT DISENGAGE WHILE DRIVING OR WHEN I APPLY THE BRAKE. I AM IN FEAR THAT MY BRAKES WILL CATCH FIRE FROM THE FICTION. THE RECALL THAT WAS ON THIS ISSUE, WHEN MY VIN WAS CHECKED IT SAID MY CAR WASN'T AFF…"~94,000 mi, complaint #1472046
    • "BROUGHT CAR TO COOK'S BRAKES IN PORTLAND, OR BECAUSE OF ROTATIONAL NOISES HEARD WHEN BRAKING. MECHANIC CONFIRMED THE ELECTRONIC PARKING BRAKE PISTON ACTUATION ARM IS NOT FULLY RETRACTED CAUSING THE BRAKE PADS TO STAY PARTIALLY ENGAGED AND PREMATURELY DAMAGE TH…"~113,000 mi, complaint #1662018
  26. #26

    catalytic converter

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "I WAS DRIVING TO MY SISTER'S HOUSE ON SEPT. 27 2020. WHEN MY CAR STARTED MAKING A LOUD NOISE FROM THE ENGINE AND I NOTICED THE ENGINE LIGHT CAME ON. I PULLED OVER CALLED MY HUSBAND, WHEN HE GOT THERE HE OPENED THE HOOD AND NOTICED THE CATALYTIC CONVERTER BROKE…"~58,000 mi, complaint #1700585
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT AT 81,000 MILES, THE CATALYTIC CONVERTER FRACTURED AND WAS REPLACED AT PATRIOT CHEVROLET BUICK GMC DEALER, ([REDACTED ADDRESS], HOPKINSVILLE, KY 42240, [REDACTED PHONE]) HOWEVER, THE FAILURE…"~121,000 mi, complaint #1639557
  27. #27

    steering rack mechanical

    5 unsafe

    5
    incidents

    Commonly reported, insufficient mileage data - n=23, median 70,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING FAILED. THE STEERING WHEEL BECAME HARD TO MANEUVER. THE VEHICLE WAS TOWED TO A DEALER, WHO REPLACED THE STEERING RACK AND PINION. THE MANUFACTURE…"~9,000 mi, complaint #1105272
    • "WHILE DRIVING, STEERING BECOMES STIFF AND POWER STEERING FAILED. UNABLE TO TURN STEERING IN DESIRED DIRECTIONS. MECHANIC DETERMINED BAD STEERING RACK DUE TO SOME COMPONENT WITHIN THE RACK WHICH CANNOT BE REPLACED EXCEPT THE ENTIRE RACK IS REPLACED. ON ONE OCCA…"~46,000 mi, complaint #1376811
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING, THE STEERING WHEEL SEIZED WHILE MAKING A LEFT TURN. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME…"~100,000 mi, complaint #1555971
  28. #28

    battery and charging

    1 stranded, 3 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL*THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE FOR SEVERAL DAYS, THE BATTERY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THERE WAS NOT FAILURE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.…"~900 mi, complaint #1168739
    • "IT WOULD CUT OFF AND WILL NOT START WITH EVERYTHING GOING BLANK THOUGHT IT WAS THE BATTERY GOT A NEW ONE TO REPLACE THE OLD ONE BUT STILL DOING THE SAME THING THEN THE POWER STEERING LIGHT WILL COME ON SOMETIMES WHEN DRIVING AND WE PUT IN A NEW ALTERNATOR THI…"~65,000 mi, complaint #1497120
  29. #29

    mirror

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE CENTER INTERIOR REARVIEW MIRROR AND NOTICED IT WAS PARTIALLY DETACHED FROM THE WINDSHIELD. THE DEALER STATED THAT THE REARVIEW MIRR…"~1,000 mi, complaint #1113892
    • "THE REAR VIEW MIRROR FELL OFF THE WINDSHIELD WHILE DRIVING DOWN CITY STREET AT 25 MILES PER HOUR. AFTER FIRST SEEKING HELP AT THE LOCAL AUTO GLASS DEALER WHO TOLD US THEY COULD NOT FIX WE WENT TO THE DEALERSHIP. THE DEALERSHIP TOLD US THE WINDSHIELD HAS TO B…"~35,000 mi, complaint #1389558
    • "REAR VIEW MIRROR DETACHED FROM WINDOW. IT WAS STATIONARY."~50,000 mi, complaint #1372345
  30. #30

    seatbelt and pretensioner

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT BECAME DETACHED FROM THE FLOOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TENSIONER NEEDED T…"~45,847 mi, complaint #1279791
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER'S SEAT BELT UNLATCHED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KELLY CHEVROLET ([REDACTED ADDRESS]., FORT WAYNE, IN 46805, [REDACTED PHONE]) WHERE IT WAS DETERM…"~48,000 mi, complaint #1471656
    • "THE OUTBOARD DRIVERS SEAT BELT TENSION CABLE FAILED AT THE POINT WHERE THE CABLE WAS CRIMPED (PHOTOS ATTACHED) WHICH APPEARS TO BE THE SAME FAILURE WHY OUR CHEVY TRAVERSE IS CURRENTLY BEING RECALLED, RECALL WAS ISSUED FIVE YEARS AGO AND COVERED 1.4 MILLION CHE…"~53,357 mi, complaint #1606618
  31. #31

    ac compressor and refrigerant

    3 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "AC UNIT, IT MAKE A LOUD TAPPING NOISE THE ACTUATOR IS BAD."~75,000 mi, complaint #1497173
  32. #32

    alignment and pull

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I WAS TRAVELING FORWARD GOING ABOUT [REDACTED ADDRESS] WHEN SUDDENLY, AFTER GOING OVER A DIP, THE VEHICLE SEEMED TO DROP ON THE FRONT RIGHT HAND SIDE. SIMULTANEOUSLY, THE SIDE AIRBAGS (BOTH FRONT AND BACK) DEPLOYED. I COMPLETELY LOST CONTROL OF THE VEHICLE, B…"~20,000 mi, complaint #1619924
    • "ROUTINE ROTATION OF TIRES AT PEPBOYS AFTER ALIGNMENT REVEALED RADIAL PULL IN ALL 4 TIRES. PEPBOYS SENT ME TO GOODYEAR SERVICE STORES, GIRVIN RD. JAX FL.. THEY DEPTH GAUGED ALL 4 TIRES AT 25% AND STATED "THE EAGLE LS2 TIRES INSTALLED ON NEW CARS ARE NOT OF THE…"~20,000 mi, complaint #1196067
  33. #33

    exhaust system

    1 stranded, 1 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE, SMOKE STARTED TO EMIT FROM THE ENGINE COMPARTMENT. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPAIRED THE EXHAUST BU…"~634 mi, complaint #1105895
    • "ON COLD START VEHICLE EXHAUST AT THE Y FLEX PIPE WILL RATTLE FOR APPROX. 15-20 SECONDS UNTIL EXHAUST BECOMES WARM."~20,000 mi, complaint #1236062
    • "I WAS DRIVING MY CAR AND IT LOSS POWER. THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO NELSON HALL CHEVROLET IN MERIDIAN, MS. THEY TOLD ME THAT I NEEDED AN EXHAUST SOLENOID PART NUMBER 12633613. IT WAS SITTING THERE AT THE CHEVY DEALER FOR A MONTH AND A HALF. TH…"~122,000 mi, complaint #1655130
  34. #34

    suspension struts shocks

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE TURNING VEHICLE TO THE RIGHT OR LEFT, WHIRRING NOISE OCCURS COMING FROM FRONT SUSPENSION. NOTABLE POWER LOSS WHEN ACCELERATING TO THE RIGHT OR LEFT INTO ONCOMING TRAFFIC CREATING A DANGEROUS SITUATION FOR OCCUPANT AND ONCOMING TRAFFIC. WHEN THIS INCIDENT…"~40,230 mi, complaint #1199323
  35. #35

    wheel or rim

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "WHILE TRAVELING AT HIGHWAY SPEED IN LIGHT BLOWING SNOW, VEHICLE BEGAN TO VIBRATE. VIBRATION WAS EXTREME AND CONSTANT. AFTER CONTACTING TWO CHEVROLET DEALERSHIPS WE WERE ADVISED IT WAS A COMMON PROBLEM WITH SNOW BUILDING UP ON RIMS. WE WERE ADVISED TO POWER…"~5,000 mi, complaint #1060212
    • "THE GM FACTORY INSTALLED 20" WHEELS RUB ON THE WHEEL WELLS WHEN CORNERING. IMPACTS STEERING AND COULD WEAR TIRES. THE CLEARENCE SHOULD BE MEASURED + INVESTIGATED ON 2014 IMPALA VEHICLES WITH THE 20" PREMIUM WHEELS INSTALLED. *TR"~7,500 mi, complaint #1119646
    • "I CAN DEAL WITH THE POOR VISIBILITY HEADLAMPS, THE FRONT CAMERA THAT KEEPS FLAGGING "SERVICE FRONT CAMERA" AND CAMERA FALSE ALARMS BUT THE HUGE 19 INCH WHEELS AND TIRES WITH HARDLY ANY SIDEWALL TO ABSORB ROUGH ROADS ARE A RECIPE FOR DISASTER AND DANGEROUS. I L…"~10,000 mi, complaint #1170118
  36. #36

    wiper and washer

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "NAPA HYBRID WIPER BLADE LOCK DOES NOT STAY CLOSED AND ALLOWS WIPER BLADE TO SLIP IN THE WIPER ARM HOOK. IT COULD COME OFF. NAPA ASSOCIATE KNEW OF THIS PROBLEM AND OFFERED TO REPLACE THE BLADE IF I WOULD BY A MORE EXPENSIVE BLADE. I AM STILL USING THE BLADE…"~13,500 mi, complaint #1504585
  37. #37

    backup camera

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR BACK UP CAMERA FAILED. THE CONTACT STATED DUE TO THEIR HEIGHT THAT IT IS MORE DIFFICULT OUT THE REAR WINDOW. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE COLONIAL SOUTH CHEVROL…"~37,000 mi, complaint #1429431
  38. #38

    fuel pump

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL*THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE'S SPEED DECREASED AS THE TRACTION CONTROL SYSTEM WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACC…"~17,100 mi, complaint #1159813
    • "FUEL PUMP HAS BEEN REPLACED TWICE. 1ST TIME ON NOV 28,2014(12,314 MILES) AND THEN AGAIN ON DEC 28,2015(30,311 MILES). THE ENGINE LIGHT CAME ON 12/04/15(29,448 MILES) AND THE DENTON,TX DEALERSHIP SERVICE DEPT WAS CLOSED SINCE IT WAS A SATURDAY AFTERNOON.HOWEVER…"~29,845 mi, complaint #1248698
  39. #39

    horn

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "HORN IS VERY DIFFICULT TO ACTIVATE. IT IS VIRTUALLY IMPOSSIBLE TO USE THUMBS TO ACTIVATE WHILE KEEPING HANDS ON THE STEERING WHEEL. I MUST TAKE MY HAND OFF THE WHEEL AND USE THE PALM OF MY HAND TO EXERT ENOUGH PRESSURE TO ACTIVATE THE HORN, WHICH WOULD BE DANG…"~5,300 mi, complaint #1114443
  40. #40

    infotainment head unit

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE INFOTAINMENT SYSTEM FAILED AND CAUSED THE AIR CONDITIONER, RADIO, NAVIGATION, SPEEDOMETER, AND ONSTAR TO MALFUNCTION. AS A RESULT, THE CONTACT WAS UNABLE TO VIEW THE BACKUP CAMERA. IN OR…"~32,565 mi, complaint #1406301
  41. #41

    instrument cluster

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE DRIVING AT ANY SPEED THE INSTRUMENT CLUSTER WILL COMPLETELY DIE OUT. BLINKERS NOT FUNCTIONING. SEEMS LIKE SOME SORT OF SHORT. ALSO BLIND SPOT ALERT NOT WORKING , FORWARD FACING CAMERA, PARK ASSIST."~56,000 mi, complaint #1546865
  42. #42

    throttle and pedal

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WHEN DECELERATING AT A RED LIGHT WHICH TURNED GREEN, ATTEMPTED TO ACCELERATE WITH NO THROTTLE RESPONSE, EVEN WHEN PUSHED TO THE FLOOR FOR APPROXIMATELY 2 SECONDS OR MORE (SEVERAL SIMILAR INCIDENTS). SECOND INCIDENT, CAR STALLED AT A SLOW SPEED. THIRD INCIDENT,…"~10,000 mi, complaint #1219648
    • "TRAVELING AT APPROXIMATELY 65 MPH WITH CRUISE CONTROL ENGAGED, I PRESSED THE ACC BUTTON TO INCREASE SPEED. I RELEASED THE BUTTON WHEN I REACHED THE DESIRED SPEED (72 MPH) AND THE VEHICLE CONTINUED TO ACCELERATE. THE PACE OF THE ACCELERATION WAS MUCH FASTER THA…"~33,255 mi, complaint #1251524
  43. #43

    torque converter

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION WOULD NOT PROPERLY SHIFT INTO GEAR AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. ADDITIONALLY, A SCREECHING SOUND WAS PRESENT COMING FROM U…"~122,000 mi, complaint #1739523
  44. #44

    unintended acceleration

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "AS A RENTAL VEHICLE TO USE WHILE WARRANTY REPAIRS WHERE BEING PERFORMED ON MY TRAVERSE; I HAD BEEN RENTED A 2014 IMPALA. TO MY SURPRISE THE FOLLOWING MORNING I CAME TO A STOP AND THE ENGINE QUITE, THERE WAS A CLEAR LANE WITHIN SITE THAT I FIGURED I COULD PUSH…"~750 mi, complaint #1080903
    • "I WAS PULLING INTO A PARKING SPACE HAD MY FOOT ON THE BRAKE AND THE CAR ACCELERATED QUICKLY. EVEN WITH MY FOOT ON THE BRAKE I COULDN'T STOP IT. THE CAR SLAMMED INTO A STONE PILLAR."~51,000 mi, complaint #1443575
  45. #45

    corrosion and rust

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WAS DRIVING HOME WITH MY KIDS FROM THE STORE AND TURNED THE A/C DOWN. ALL THE SUDDEN WE NOTICED A POIGNANT SMELL. THIS CAN NOT BE GOOD FOR MY FAMILY. IT HAS HAPPENED SEVERAL TIMES SINCE. ALSO MY TRUNK IS WET, THE SPARE TIRE AND JACK ARE RUSTED FROM BEING WET.…"~14,596 mi, complaint #1107516
  46. #46

    engine cooling

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN IT RAINS HARD OR AFTER A CAR WASH WATER SEEMS TO ENTER SOMEWHERE NEAR THE DRIVER SIDE FRONT BY THE RADIATOR CAUSING STEAM ON THE LEFT SIDE OF THE FRONT GRILL.. LOOKS LIKE CAR IS OVER HEATING BUT IS NOT... THIS ONLY HAPPENS WHEN THERE IS HEAVY RAIN OR AFTE…"~26,000 mi, complaint #1417544
  47. #47

    fuel tank and lines

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "MY TRUNK KEEPS GETTING WET AND CHECK ENGINE LIGHT KEEPS COMING ON BECAUSE OF GAS CAP OR LEAK"complaint #1725283
  48. #48

    heater core and blower

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "To whom it may concern: I have had my vehicle fixed twice for the same problem . The automotive service shop that fixed it said it was a part called an autonator. It makes a clicking sound when the vehicle shuts off. It has been repaired twice and eventually i…"complaint #1929086
  49. #49

    hv system fault reduced power

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Very loud abnormal ticking sound coming from the vehicle, failed actuators. Resulting in hvac loss. Arecall issued in 2014 for stabilitrak /abs for bad grounds on 2014 Chevy Impalas. HOWEVER 2.5 and 3.6 L engines were not included, BUT NEED TO BE!!! the car…"complaint #2096004
  50. #50

    noise or vibration unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "MY IMPALA 2014 WAS MAKING A LOUD NOISE FROM, THE REAR OF THE VEHICLE AS IF IT WAS THE MUFFLER. THE NOISE COULD ONLY BE HEARD WHILE I WAS INSIDE THE VEHICLE. I HAD MY WIFE STAND OUTSIDE WHILE I DROVE THE VEHICLE DOWN OUR STREET AND THE LOUD NOISE COULD NOT BE H…"~85,000 mi, complaint #1427778
  51. #51

    parking sensors

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I received an alert to service the sideview sensors. Also, the sideview alert keeps flashing in the side mirrors even when there's no vehicle present."complaint #2084353
  52. #52

    starter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNED A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED AT CARTER CHEVROLET, INC. ([REDACTED ADDRESS], SHELBY, NC 28152) FOR A STARTER REPLACEMENT. AFTER GETTING THE VEHICLE BACK FROM THE DEALER, THE CONTACT WAS DRIVING…"~116,981 mi, complaint #1740448
  53. #53

    tire failure

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA EQUIPPED WITH GOODYEAR EAGLE LS-2 TIRES, SIZE: P225/55R17. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER SIDE TIRE. THE CONTACT PULLED OVER AND DISCOVERED THAT THERE WAS…"~33,000 mi, complaint #1225429
  54. #54

    transmission manual clutch

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "PURCHASED MY IMPALA NOV. 2013, BRAND NEW, ORDERED FROM DEALER. ONE MONTH LATER AS I STOPPED AT A STOP SIGN AND PROCEEDED TO PULL OUT ONTO THE NEXT STREET, THE CAR STARTED GOING VERY SLOWLY, HARDLY MOVING AND THEN JUST STOPPED. THE ENGINE WAS RUNNING BUT THE CA…"~25,000 mi, complaint #1267908

NHTSA investigations

Search NHTSA's own recall and complaint database for CHEVROLET IMPALA directly.