2013 CHEVROLET IMPALA

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    stability and traction control

    84 unsafe, 1 annoyance

    85
    incidents
    Typical range: 40,000–85,000 mi

    Median 54,000 mi, based on 130 reports (17% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SERVICE ELECTRONIC STABILI-TRAC WARNING LIGHT FLASHED ON THE INSTRUMENT PANEL AND THE VEHICLE JERKED AND SHUDDERED WITH THE ACCELERATOR PEDAL DEPRESSED. THE FAILURE ALSO RECURRED WHILE T…"~9,000 mi, complaint #1685888
    • "WHEN MAKING A SHARP LEFT OR RIGHT TURN THE ONE WHEEL WOULD MAKE A POPPING OR GRINDING NOISE. HAD 37000 M7LES ON CAR. TOOK IT TO DEALER 3 TIMES BEFORE THE INSTRUMENT PANEL INDICATED TRACTION CONTROL PROBLEM. THEY REPLACD BOTH SPEED CONTROL HARNESSES. COST $750…"~37,789 mi, complaint #1353699
    • "WHEN I TURN MY CAR ON THE ABS LIGHT STAYS ON, DRIVING STABILITY LIGHT STAYS ON, AND THE EMERGENCY BRAKE LIGHT STAYS ON EVEN IF I HAVE IT DISENGAGED."~54,000 mi, complaint #1560760
    • "TRACTION CONTROL APPLIES RANDOM BREAKING WHILE TURNING ON RESIDENTIAL STREETS"~84,000 mi, complaint #1555566
    • "I HAVE A 2013 CHEVROLET IMPALA--I HAVE HAD MULTIPLE PROBLEMS WITH; MY DASHBOARD LIGHTS UP WITH SERVICE STABLITRACK, BRAKE ASSIST, TRACTION CONTROL, AND THE ABS LIGHT COMES ON WHILE DRIVING DOWN THE ROAD. I HAVE TAKEN IT TO NUMEROUS PLACES, THAT TESTED IT,…"~190,000 mi, complaint #1652253
  2. #2

    abs module

    22 unsafe

    22
    incidents
    Typical range: 59,000–84,500 mi

    Median 69,000 mi, based on 53 reports (5% had no usable mileage)

    • "WHEN ACCELERATING FROM STOPPED POSITION, ESPECIALLY WHEN TURNING TO EITHER SIDE, EXPERIENCED A GRINDING NOISE, LOSS OF POWER, DIMMING LIGHTS, AND ABS LIGHT COMING ON. GRINDING NOISE COMES FROM LOWER ENGINE AREA IN FRONT OF VEHICLE. REPEATED OCCURRENCES ARE BE…"~45,000 mi, complaint #1331125
    • "SECOND COMPLAINT. FIRST COMPLAINT WAS FILED ON 8/17/2117 NHSTS REFERENCE # 1128287. THE CAT RANDOMLY THE ABS AND TRACTIONCONYROL LIGHT COMES ON EVEN WHEN TRACTIONCONYROL IS OFF IT THEN MAKE A GRINDING SOUND WHEN MAKING TURNS AND LOOSES POWER AND HESITATES. IT…"~59,049 mi, complaint #1477907
    • "STABLE CONTROL AND ABS LIGHT COMES IN WHEN I STAR ON WET PAYMENT I HEAR NOTICE AND SLIGHT VIBRATION, BUT LIGHT GOES OFF AND ON AT VARIOUS TIMES, NOY LOG ENOUGH FOR DEALER TO CHECK IT OUT"~69,000 mi, complaint #1578060
    • "WHILE DRIVING AND USUALLY MAKING HARD TURN AND BRAKING THE SERVICE STABILITRAK, TRACTION CONTROL, BRAKE ASSIST MESSAGES APPEAR ALL AT THE SAME TIME AND THE ABS LIGHT TURNED ON. HAD DIAGNOSTICS CHECKED ON IT AND FOUND CODE FOR FRONT RIGHT WHEEL BEARING AND POSS…"~87,000 mi, complaint #1497863
    • "2013 CHEVY IMPALA LTZ HAS TO MANY ISSUES WITH UNDER DASH DOOR AGIGATOR CENSORS 2TIMES ON THIS CAR AND NOW ABS AND TRACKSTABLIZER LIGHTS COMING ON AND IT MAKES A GRINDING NOISE WHEN TURNING THE WHEEL TO THE LEFT WAS DRIVING AND THE LIGHTS CAME AND CANT G…"~1,005,000 mi, complaint #1471073
  3. #3

    airbag system

    11 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=18, median 50,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, A VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. TH…"~26,000 mi, complaint #1104950
    • "RIGHT SIDE NO LONGER GETS HEAT AND ACTUATOR HAS GONE BAD CAR TICKS THE PASSENGER AIRBAG LIGHT DOES NOT SHOW ON THE SEAT BELT INDICATOR FOR PASSENGER DOES NOT GO OUT"~50,000 mi, complaint #1247942
    • "I SEE TODAY THAT A RECALL HAS BEEN ANNOUNCED FOR IMPALAS UP TO 2010 BUILD YEAR. I HAVE A LOANER CAR FOR THE SATURN IGNITION SWITCH RECALL THAT IS A 2013 IMPALA. WHILE DRIVING MY 93 YEAR OLD MOTHER AROUND, THE PASSENGER SIDE AIR BAG WOULD NOT TURN ON. THIS H…"~65,000 mi, complaint #1054434
    • "THE AIR BAGS DID NOT DEPLOY WHEN I WAS THE MIDDLE CAR IN A THREE CAR COLLISSION"~72,000 mi, complaint #1631918
    • "WHILE DRIVING AT 45 MILES AN HOUR ON A HIGHWAY ALL SIDE AIR BAGS DEPLOYED WITH NO COLLISION."~91,380 mi, complaint #1561888
  4. #4

    tire failure

    1 stranded, 10 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=11, median 38,000 mi, no reliable range below 25 reports.

    • "EAGLE LS2 TIRES HAVE HAD THE SIDEWALL FAIL AND BLOW OFF. WHILE DRIVING AT 70MPH HIGHWAY SPEED. NEARLY CAUSING A MAJOR ACCIDENT(S). APPARENTLY THIS IS MUCH MORE COMMON THEN IT SHOULD BE AFTER READING ONLINE ABOUT THESE TIRES. AND COMMONLY ON IMPALA VEHICLES FOR…"~33,000 mi, complaint #1153450
    • "TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA EQUIPPED WITH GOODYEAR EAGLE LS-2 TIRES, SIZE: P225/55R17. THE CONTACT STATED THAT THE TIRE WARNING LIGHT ILLUMINATED BECAUSE THE FRONT PASSENGER SIDE TIRE DEVELOPED A SLOW LEAK. SEVERAL DAYS LATER, WHILE PULLING OU…"~36,000 mi, complaint #1191076
    • "THE TIRES ON MY 2013 CHEVY IMPALA LTZ HAVE WEARN DOWN FROM THE INSIDE OF TIRE IN THE FRONT YOU DON'T NOTICE IT AT ALL UNLESS YOU ARE SITING DOWN AND ABOUT 10-15 FEET BACK AS MY WIFE NOTICE THEM I ROTATE MY TIRES AT EVERY OIL SERVICE WHICH IS AT EVERY 6000 MILE…"~37,900 mi, complaint #1202157
    • "PLEASE REFERENCE COMPLAINT NUMBER 10899363 FILED ON 8/29/2016. ON 8/30/2016 TWO ADDITTIONAL TIRES OF THE SAME DOT NUMBER WERE FOUND TO HAVE SIMILAR DEFECTS ON THE SAME VEHICLE, BUT HAD NOT COMPLETELY FAILED WITH A BLOWOUT OR AIR LEAKDOWN. THE TWO ADDITTIONAL O…"~39,000 mi, complaint #1312985
    • "IN SEPT OF 2015 WE HAD A BLOW-OUT WHILE ON I-71 IN OHIO WE WERE TRAVELING AT ABOUT 75 MPH AND WERE LUCKY ENOUGH TO BE ALMOST UPON AND EXIT RAMP WHERE WE COULD GET OFF AND PUT ON OUR "DONUT" AND PROCEEDED TO A TIRE STORE WHERE WE HAD TO BUY A NEW TIRE.WE DID NO…"~40,800 mi, complaint #1254188
  5. #5

    engine stall or no start

    1 stranded, 7 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING IN SNOW, THE IGNITION SWITCH INDEPENDENTLY TURNED OFF AND THE VEHICLE SHUT OFF. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE SEAT BELT WAS FRACTURED. THE CONTACT MENTIONED T…"~42,000 mi, complaint #1105133
    • "TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND MADE A GRINDING NOISE WHEN MAKING A TURN IN THE MIDDLE OF AN INTERSECTION. THE CONTACT ALSO HEARD GRINDING NOISES WHEN THE VEHICLE WAS SHIFTED IN REVERSE. THERE WERE NO…"~81,205 mi, complaint #1328648
    • "CAR STOPPED RUNNING AT INTERSTATE SPEED (70MPH) WITHOUT WARNING. GAS GAUGE SHOWS 1/4 TANK OF FUEL LEFT. THE CAR HAS ALSO DONE THE SAME THING ON A CITY STREET WITH 1/8 TANK OF FUEL LEFT."~104,000 mi, complaint #1425887
  6. #6

    wiring harness

    7 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=11, median 65,000 mi, no reliable range below 25 reports.

    • " MY 2013 CHEVROLET IMPALA'S ELECTRICAL SYSTEM FAILED. THERE WERE NO LIGHTS, RADIO, AIR CONDITIONER, GAUGE LIGHTS, POWER STEERING OR POWER BRAKES. THE ENGINE REMAINED RUNNING AS DID THE TRANSMISSION. THIS LASTED ABOUT FIVE MINUTES.(THERE ARE NO PLACES TO STO…"~28,830 mi, complaint #1088781
    • "UPON USING THE KEY FOB TO LOCK OR UNLOCK DOORS, OR JUST OPENING AN UNLOCKED DOOR, A LOUD CLICKING SOUNDS STARTS FROM UNDER THE DASH AND CAN LAST FOR A COUPLE OF MINUTES AND SHIFT SIDE FROM DRIVE SIDE TO PASSENGER SIDE AND BACK. THE A/C NOR HEAT WORKS WHILE TH…"~60,000 mi, complaint #1635940
    • "THE SERVICE STABILITRAK/ABS/BRAKE CONTROL LIGHTS TURN ON AND OFF INCESSANTLY REGARDLESS OF WHETHER I'M MOVING, TURNING, BREAKING, ETC. IT'S SEEMINGLY COMPLETELY RANDOM. EVERY IME THEY DO, THE CAR DINGS, MAKING THE RIDE UNBEARABLE ("DING, DING, DING...DING, D…"~65,000 mi, complaint #1624583
    • "The contact owns a 2013 Chevrolet Impala. The contact stated that the driver 's side power master door lock switch was inoperable. The messages "Monitor Tie System" and "Monitor Battery System" were displayed. The contact stated that the windshield wipers were…"~111,366 mi, complaint #1885331
    • "FAULTY WIRING HARNESS FOR THE STABLE LINK SYSTEM FRONT DRIVER SIDE. WHILE DRIVING THE VEHICLE THE CHECK ENGINE LIGHT WILL COME ON ALONG WITH THE STABLE LINK SYSTEM AND LOSE POWER TO THE ENGINE AND SHUT DOWN."~168,000 mi, complaint #1681910
  7. #7

    alignment and pull

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "I PURCHASED A 2013 IMPALA IN NOVEMBER WITH 19,000 MILES ON IT. I NOTICED A BANG IN THE FRONT END WHEN BACKING OUT OF DRIVEWAY CUTTING TO THE RIGHT OR LEFT. THE DRIVERS TIRE IS WEARING UNEVEN BECAUSE THE ALIGNMENT IS OFF "BUT ONLY SLIGHTLY AND WITHIN SPECS". ST…"~19,000 mi, complaint #1084566
    • "UPON TURNING LEFT AT AN INTERSECTION, THE VEHICAL HESITATES AND MAKES A GRINDING NOISE IN THE FRONT END. THIS HAS AT TIMES, COME TO A NEAR ACCIDENT OF BEING REAR ENDED."~38,000 mi, complaint #1278018
    • "FOR THE PAST 2 MONTHS MY CAR IS HAVING MAJOR TROUBLE. IT STARTED WITH ME HEARING A GRINDING NOISE WHEN I MADE LEFT TURNS. THIS HAS NOW DEVELOPED TO MAKING A NOISE WHEN I MAKE LEFT TURNS TO MAKING IT WHEN I AM BACKING OUT, AND OCCASIONALLY STALLING WHEN PULLING…"~60,000 mi, complaint #1267998
  8. #8

    steering rack mechanical

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO LUPIENT CHEVROLET ([REDACTED ADDRESS], BLOOMINGTON, MN) FOR ROUTINE MAINTENANCE. THE MECHANIC DISCOVERED THAT THE STEERING GEAR WAS LEAKING FLUID. THE STEERING GEAR…"~20,080 mi, complaint #1548439
    • "WHEN TURNING THE STEERING WHEEL TO THE LEFT, THE CAR LURCHES SLIGHTLY FORWARD AND MAKES A TERRIBLE NOISE---LOUD ENOUGH TO BE HEARD OUTSIDE OF THE CAR. A MECHANIC CHECKED THE BALL BEARINGS IN THE WHEELS AND THEY WERE OKAY HE SAID. THIS NOISE STARTED A MONT…"~25,000 mi, complaint #1292512
    • "TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE VEHICLE WAS TAKEN IN FOR AN INSPECTION AND THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MI…"~46,900 mi, complaint #1315903
    • "WHEN MAKING LEFT TURNS, THE CAR HESITATES, AND THERE IS A GRINDING NOISE, WHILE TURNING. THE PROBLEM IS HAPPENING MORE OFTEN."~57,000 mi, complaint #1289733
  9. #9

    brake hydraulics

    5 unsafe

    5
    incidents

    Commonly reported, insufficient mileage data - n=13, median 52,000 mi, no reliable range below 25 reports.

    • "PASSENGER SIDE LOW BEAM HEADLIGHTS GOES OUT EVERY TWO WEEKS. I HAVE HAD EVERYTHING DONE STILL STOP WORKING. ALSO ABS SYSTEM CONTINUES TO LIGHT UP AND BRAKES ACT UP ."~9,500 mi, complaint #1522055
    • "TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE ACCELERATING FROM A STOP POSITION, A GRINDING NOISE WAS HEARD AND THE VEHICLE JERKED. THE ABS, TRACTION CONTROL/STABILITRAK, AND BRAKE ASSIST WARNING INDICATORS ILLUMINATED. ALSO, A MESSAGE WARNING OF ICY CON…"~52,000 mi, complaint #1365343
    • "MY CAR MAKES A GRINDING SOUND WHEN I TURN LEFT AND LOSES POWER, ALSO TODAY THE SERVICE BRAKE ASSIST AND THE TRACTION LIGHTS ALL CAME ON WHEN I WAS DRIVING. I HAVE READ MANY THINGS FROM MANY PEOPLE ABOUT THIS CERTAIN PROBLEM AND IT IS COSTLY TO GET THIS FIXED A…"~52,000 mi, complaint #1367451
    • "Driving home on 9/3/22 I began to turn into a curve in the road at which time the brake light on dash came on and felt as though one wheel in the rear locked up.2 seconds later It caused my car to spin uncontrollable down the road and slide into ditch however…"~126,000 mi, complaint #1842629
    • "DAYS AFTER PURCHASING MY 2013 CHEVY IMPALA LTZ 2 YEARS AGO FROM FIRST CAR IN BAKERSFIELD I HAVE HAD NOTHING BUT PROBLEMS WITH IT. AS I WOULD DRIVE IT , IT STARTED TO AUTOMATICLY BRAKE ON ITS OWN AND LOSE TRACTION SPEED. BLOWS WHITE SMOKE ALL THE TIME IT IS RUN…"~150,000 mi, complaint #1730163
  10. #10

    hv system fault reduced power

    4 unsafe

    4
    incidents

    Commonly reported, insufficient mileage data - n=12, median 64,000 mi, no reliable range below 25 reports.

    • ""SERVICE TRACTION CONTROL" AND "REDUCED ENGINE POWER" WARNING DURING NORMAL DRIVING ON MY WAY TO WORK THIS MORNING. THE CAR SUDDENLY DECELERATED AND STARTED RUNNING TERRIBLY, CAUSING A POTENTIAL SAFETY ISSUE. I'VE ONLY HAD THE CAR FOR 2 MONTHS! APPARENTLY THIS…"~4,200 mi, complaint #989884
    • "MY 2013 IMPALA LTZ WILL SUDDENLY DECELERATE TO AROUND 35 MPH AND HESITATE WHEN YOU HIT THE GAS. THREE MESSAGES POP UP, "TRACTION CONTROL OFF", "ENGINE POWER IS REDUCED" AND "SERVICE STABILITRAK". THIS HAPPENED TO ME A FEW MONTHS AGO AND I BROUGHT IT RIGHT IN T…"~48,000 mi, complaint #1260894
    • "MY CAR BASICALLY JUST CUTS OFF ON ME WHILE DRIVING ALL KINDS OF SIGNS KEEP POPPING UP ON THE DASH THEN THEY'LL GO AWAY. IT HAS TOLD BE TO SERVICE MY STABILITY TRACK AND I WENT TO GET SERVICE AND THE PEOPLE SAY THAT'S NOT A PROBLEM AND THEY HAVE BUT IT ON THE M…"~80,000 mi, complaint #1276827
    • "WAS DRIVING THEN ALL OF A SUDDEN THE CAR STOPPED ACCELERATING. I WAS GETTING THE FOLLOWING WARNINGS: SERVICE TRACTION CONTROL, TRACK STABILITY, AND ENGINE POWER REDUCED."~103,976 mi, complaint #1426459
  11. #11

    other

    2 unsafe, 2 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2013 Chevrolet Impala equipped with an OEM jack, Part Number: 13500018. The contact stated while jacking up the vehicle to change a tire, the jack folded and caused the vehicle to fall. There were no injuries sustained. The vehicle was not d…"~100,000 mi, complaint #1815637
  12. #12

    suspension arms and bushings

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "2013 CHEVY IMPALA WITH APPROXIMATELY 38860 MILES. 3.31.2015 DEVELOPED A GRINDING NOISE IN THE FRONT END WHEN TURNING SHARP LEFT, CAUSES THE CAR TO HESITATE, MAKING IT A VERY DANGEROUS. OCCURRED A FEW TIMES BEFORE THE DEALERSHIP OPENED. I TOOK IT INTO BOWMAN CH…"~38,476 mi, complaint #1174235
    • "I TOOK MY CAR TO THE DEALERSHIP BECAUSE I HAD A FEW NOISES FROM THE FRONT END. ONE WAS A CLUNKING NOISE WHEN I REACHED SPEEDS OF APPROX 25 MPH, THE FRONT END WAS MAKING A POPPING NOISE, WHEN I WOULD BACK UP THEN PULL FORWARD THERE WAS A GRINDING NOISE, AND ALS…"~60,323 mi, complaint #1308977
  13. #13

    transmission automatic

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "DOES NOT SHIFT INTO GEAR SMOOTHLY. I CAN FEEL A JERK WHEN TRANSMISSION CHANGES GEARS. THERE IS A DELAYED RESPONSE WHEN WHEN EXCELERATING FROM A STANDSTILL. THIS VEHICLE HAD 36000 MILES WHEN WE NOTICED THE PROBLEM 4 MONTHS AGO. PROBLEM CODE P0989 SHOWN W…"~37,000 mi, complaint #1597408
    • "WHEN DRIVING AT LOW SPEEDS (EG 20MPH) AND THEN RE-APPLYING GAS PEDAL TO ACCELERATE THERE IS A LARGE JUMP/KICK FROM WHAT SEEMS TO BE THE LOCK UP O F TRANSMISSION AND ENGINE. ALSO THE POWERTRAIN DOESNT FEEL SMOOTH WHEN DRIVING AT HIGHWAY SPEEDS. IT SEEMS AS THO…"~43,000 mi, complaint #1402678
    • "CAR WAS HARD SHIFTING ALWAYS WAS GETTING TO HIGH WAY SPEED LOST POWER ON ENGINE WARNING CODE CAME ON HAS ONLY LOWER 3 GEARS FORWARD NO REVERSE NOW, CHEVY WANTS ME TO PAY 3660 THEM PAY 1600 AND CALL IT A WARRENTY ,HAS LOT LEFT ON MILEAGE SHORT 5MONTHS ON WARRE…"~78,246 mi, complaint #1435952
    • "ABLE TO SHIFT GEAR POSITIONS BUT THE INDICATED SHIFT POSITION DOES NOT REPRESENT THE GEAR POSITION THE VEHICLE IS IN. WHEN I STOP AND PARK THE VEHICLE, I AM ABLE TO SHIFT THE LEVER TO THE "PARK" POSITION, BUT THE VEHICLE IS NOT ACTUALLY IN PARK POSITION. I CU…"~128,000 mi, complaint #1708462
  14. #14

    wheel bearing

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "I HAVE HAD THIS WORKED ON ABOUT 1 MONTH OF PURCHASE. I WAS TOLD THE CHEAP BALL BEARINGS IN THE WHEELS ARE FAULTY. MY CAR MAKES A STRANGE NOISE WHEN I TURN THE STEERING WHEEL AND IT LUNGES FOR A SPLIT SECOND AND THEN ENGAGES FORWARD. ALSO WHEN I AM BRAKING DO…"~38,050 mi, complaint #1237596
    • "2013 CHEVY IMPALA WITH APPROXIMATELY 43000 MILES DEVELOPED A GRINDING NOISE IN THE FRONT END WHEN IT WAS TURNED SHARPLY TO THE LEFT AT LOW SPEEDS (5MPH), ALSO THE TRACTION CONTROL LIGHT WOULD BEGIN TO FLASH. IT BECAME SO SEVERE THAT IT CAUSED THE FRONT END OF…"~43,568 mi, complaint #1112431
    • ""TAKATA RECALL" WHEN I TURN MY WHEEL TO THE LEFT AND PROCEED TO DRIVE . THE TRACTION CONTROL LIGHT COMES ON AND I HEAR A RUBBING NOISE. I HAVE HAD IT LOOKED AT AND THEY DON'T BELIEVE THE WHEEL HUB OR BEARINGS IS BAD. I HAVE NOTICED OTHER IMPALA OWNERS ARE HAV…"~76,000 mi, complaint #1339510
  15. #15

    control module

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I DONT UNDERSTAND WHY MY CAR SHOWS NO MISFIRES UNTIL TODAY AND ITS THE FUEL CONTROL MODULE BUT IT RESETS AND GOES AWAY THEN BACK AGAIN LIKE ITS REMOTE CONTROL. WHILE STATIONARY BATTERY IS FAIR/ ALTERNATOR FAIR"~213,000 mi, complaint #1697714
  16. #16

    key fob and immobilizer

    1 stranded, 1 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I WENT TO START MY CAR THE KEY WAS IMMEDIATELY "LOCKED" INSIDE THE IGNITION ..LOCKING EVERYTHING IN THE CAR UP, FROM THE BRAKES TO THE ELECTRICAL . YOU SHOULD BE ABLE TO TURN IT 4X (A,B,C,D(ON) IT WOULD NOT LET YOU GO PAST C. THE KEY WOULD NOT COME OUT, I H…"~43,256 mi, complaint #1175508
    • "I ATTEMPTED TO TURN ON MY VEHICLE WHILE IN THE PARKED POSITION THE KEY WOULD NOT TURN AND THE WHEEL WAS IN THE LOCKED POSITIION. MADE SEVERAL ATTEMPS TO TRY AND TURN THE KEY WITH NEGATIVE RESULTS. HAD TO HAVE THE VEHICLE TOWED AND A FEW DIFFENT MECHANICS ATTEM…"~98,978 mi, complaint #1585756
  17. #17

    noise or vibration unspecified

    3 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I HAVE A LOUD TICKING NOISE INSIDE THE DASH (PASSENGER SIDE) THAT STARTS WHEN THE A/C IS TURNED OFF. ALSO HAPPENS IF THE A/C IN THE ON POSITION WHEN THE VEHICLE IS TURNED OFF FOR QUITE SOMETIME. VERY ANNOYING AND SCARY.THIS HAPPENS WHILE DRIVING OR WHEN THE…"~12,000 mi, complaint #1470636
    • "I BOUGHT A 2013 CHEVY IMPALA. I HAVE NOT HAD THE CAR FOR EVEN A YEAR YET, AND EVERY TIME I TURN THE CAR ON YOU CAN HEAR A KNOCKING NOISE COMING FROM THE DASHBOARD. EVERY TIME I TURN THE CAR ON OR OFF. I CHECKED WITH A MECHANIC, HE TOLD ME THAT THEY HAVE TO REM…"~60,000 mi, complaint #1279493
    • "TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE EXITING A PARKING SPACE, THE VEHICLE MADE A POPPING NOISE WITHOUT WARNING. THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE…"~66,000 mi, complaint #1560187
  18. #18

    ac compressor and refrigerant

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "ACTUATOR FAILS UNDER DASH CAUSING A/C TO FAIL IN THE ARIZONA DESERT. THIS IS THE 4 OR 5TH-TIME CHEVROLET HAS REPLACED UNDER MY EXTENDED WARRANTY AND THEY CLAIM IT IS A COMMON PROBLEM WITH NO RECALL AS IT IS NOT SAFETY RELATED. A/C FAILURE IN THE ARIZONA DESE…"~60,000 mi, complaint #1478324
    • "TAKATA RECALL- FAULTY AC FLAP. CAUSES THE AC TO MAKE LOUD POPPING NOISE AND DRAINS ENERGY FROM THE BATTERY."~65,000 mi, complaint #1337141
  19. #19

    adas collision warning

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "AUTO BRAKING SYSTEM CONSTANTLY GOES ON / OFF TOLD IT'S HUB SENSOR. REPLACE HUB SAME PROBLEM INTERNET HAS MANY PEOPLE WITH SAME PROBLEM, AND SPENT MORE THAN ME TROUBLESHOOTING THE PROBLEM AND STILL CAN'T RESOLVE THIS PROBLEM. HOW CAN YOU TELL IF BRAKES ARE…"~18,000 mi, complaint #1373621
  20. #20

    fuel pump

    2 stranded

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WHILE HEADING SOUTH ON OHIO I675 JUST SOUTH OF I35, THE GAS WAS NO LONGER BEING PUMPED TO THE ENGINE. I WAS IN THE OUTSIDE LANE AND WAS ABLE TO GET THE CAR TO THE BREAKDOWN LANE ON THE RIGHT SIDE WITHOUT INCIDENT, BUT THE CAR WAS ALMOST STOPPED BY THE TIME I G…"~21,671 mi, complaint #1088118
    • ""TAKATA RECALL" I PURCHASED A 2013 CHEVROLET IMPALA 02/2015. ONE MONTH LATER MY CAR STOPPED IN ME. I GOT THE CAR TOWED TO SERRA CHEVROLET. THEY SAID I WAS OUT OF GAS WHICH I DIDN'T BELIEVE CAUSE I WAS AT QTR OF TANK. THEY SAID WITH THE KIND OF ENGINE I HAD QT…"~86,028 mi, complaint #1393250
  21. #21

    heater core and blower

    1 unsafe, 1 broken

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "BLEND DOOR ACTUATORS FAIL TO OPERATE CORRECTLY WHILE DRIVING VEHICLE ON THE HIGHWAY CHANGING CABIN TEMPERATURE DRASTICALLY LOSING VISIBILITY OF FOGGED UP WINDSHIELD AND CRASH OCCURS."~102,000 mi, complaint #1529295
    • "The contact owns a 2013 Chevrolet Impala. The contact stated that for the past nine years, the blower fan had been replaced several times. The contact stated that prior to the failures, the blower fan was making abnormal tapping and clicking sounds. The contac…"~140,000 mi, complaint #2058813
  22. #22

    instrument cluster

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "DASHBOARD INDICATOR SHOWS 88 MILES FUEL RANGE REMAINING. CAR RAN OUT OF GAS. FUEL RANGE INDICATOR KEPT INCREASING THE RANGE DURING THE LAST 20 MILES OF DRIVING. NO ALARM SOUNDED. CAR HAS LESS THAN 50,000 MILES ON IT. WE CAN NO LONGER TRUST THE FUEL RANGE…"~49,200 mi, complaint #1362972
  23. #23

    lighting exterior

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "2013 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO POOR PERFORMANCE OF VEHICLE. *LD THE CONSUMER STATED THE LEFT FRONT SIDE LOW BEAM WAS NOT LIGHTING. THE BULB WAS REPLACED. *JS"complaint #1566023
    • "LOW BEAM HEADLIGHT KEEPS GOING OUT EVERY 2 WEEKS, NOT BLOWING BULBS JUST STOPS WORKING. HAVE CLEANED CONNECTORS SEVERAL TIMES, WORE GLOVES WHEN CHANGING BULB AND CHECKED FUSE. *TR"complaint #1669614
  24. #24

    power windows and locks

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "DRIVER'S SIDE BACK DOOR LOCKING MECHANISM WILL BECOME STUCK, AND DOOR WILL REMAIN LOCKED DESPITE ATTEMPTING TO UNLOCK IT WITH THE KEY FOB OR MANUALLY. FIRST NOTICED WHEN THE DOOR WOULD NOT UNLOCK AFTER BEING PUT IN PARK AFTER DRIVING APPROXIMATELY 10 MILES. OT…"~128,000 mi, complaint #1690492
  25. #25

    steering column

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "CAR WAS MAKING A SQUEAKING NOISE WHEN YOU TURNED THE WHEEL. TOOK IT IN TO DEALER. THEY SAID STEERING COLUMN WAS LEAKING AND COULD RESULT IN LOSS OF STEERING IF NOT REPAIRED. 1300.00 TO REPAIR. THIS IS A 3 YEAR OLD CAR WITH 44,000 MILES ON IT. WAS NOT COVERED U…"~44,000 mi, complaint #1321695
    • "TOOK VEHICLE TO DEALERSHIP FOR STANDARD OIL CHANGE. WHILE COMPLETING INSPECTION FORM THEY INDICATED THAT THE STEERING COLUMN IS LEAKING. THEY RECOMMEND IMMEDIATE REPLACEMENT FOR $1,300.00. THIS VEHICLE ONLY HAD 57,000 MILES ON IT. I TOLD THEM NOT TO REPLAC…"~57,000 mi, complaint #1287395
  26. #26

    wiper and washer

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE WIPERS HAD ICE ON THEM AS WELL AS THE RIGHT HAND SIDE OF THE WINDSHIELD ON 01/25/14 A WEEK AFTER I BOUGHT MY CAR. THE DEFROSTER HAD BEEN ON ALL THE TIME DURING MY DRIVE HOME, ABOUT 1 HOUR. I HAD TO STOP A NUMBER OF TIMES TO KNOCK THE ICE OFF THE WIPERS AND…"~21,900 mi, complaint #1061172
    • "TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE DEFROSTER FAILED AND CREATED POOR VISIBILITY. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE…"~41,000 mi, complaint #1147342
  27. #27

    battery and charging

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE ATTEMPTING TO START THE ENGINE, THE BATTERY FAILED. THE BATTERY WAS ABLE TO BE JUMPSTARTED. THE DEALER DIAGNOSED THE VEHICLE, BUT FOUND NO FAILURE. THE MECHANIC SUGGESTED THAT THE CONTACT REPLACE THE GRILL TO…"~54,000 mi, complaint #1314553
  28. #28

    climate control module

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THE AIR CONTROL KNOB MAKES A TICKING SOUND. IT DOES WHEN YOU OPEN THE CAR DOOR OPENS, IF THE WIND SHIFTS, OR WHEN YOU ARE ADJUSTING THE TEMPERATURE IN THE CARR"complaint #1516994
  29. #29

    cruise control conventional

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "A FEW WEEKS AGO OUR DAUGHTER WAS DRIVING OUR 2013 CHEVROLET IMPALA. SHE INFORMED US THAT THE CAR JUST "TOOK OFF BY ITSELF." WE JUST ATTRIBUTED IT TO HER NOT BEING FAMILIAR WITH THE CAR. A COUPLE DAYS LATER, WHILE MY WIFE WAS DRIVING AND I WAS IN PASSENGER SEA…"~60,000 mi, complaint #1303243
  30. #30

    engine internal

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WAS DRIVING HOME ON THE INTERSTATE WITHIN NORMAL SPEED LIMIT. ALL OF A SUDDEN HIT SOMETHING RAN OVER SOMETHING AND THE CAR BEGIN TO LOSE OIL AND SHUT OFF. WHEN TOWED TO REPAIR SHOP WAS TOLD THE ENGINE HAD A DEFECT IN IT BC IT THREW A ROD AND RUINED THE ENGINE.…"complaint #1462187
  31. #31

    engine oil consumption

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "VEHICLE IS 5 YEARS OLD AND ONLY 90,000 MILES AND THE ENGINE HAS DEVELOPED AN OIL LEAK ON THE RIGHT SIDE OF THE ENGINE. THE DEALER HAS ALWAY DONE THE OIL CHANGES ETC, AND NEVER MENTIONED IT. THIS IS A FIRE HAZARD AND NEEDS TO BE CORRECTED. I SEE FROM OTHERS TH…"~90,000 mi, complaint #1463561
  32. #32

    fuel injector

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE VEERED TO THE LEFT AND RIGHT. THE CONTACT ALSO STATED THAT SMOKE WAS BEING EMITTED FROM THE E…"~39,386 mi, complaint #1119273
  33. #33

    fuel tank and lines

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE FLOATING GAS GAUGE DOESN'T PROPERLY READ THE GAS LEVELS, EVEN AFTER REPLACING THE FUEL PUMP SYSTEM AND HOUSING. ONE MINUTE MY GAUGE SAYS I HAVE 120 MILES WORTH OF GAS WHEN I CUT THE CAR OFF. THE NEXT MORNING WHEN I GET IN THE CAR TO LEAVE, MY GAS GAUGE SHO…"~120,000 mi, complaint #1409151
  34. #34

    glass and windshield

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "AS I WAS DRIVING ON I 294 I HEARD A LOUD BANG SORT OF LIKE A GUN SHOT AND GLASS FROM THE SUNROOF CAME RAINING DOWN ON ME. I PULLED OVER AND LOOKED AROUND IN THE CAR TO SEE IF SOMETHING LANDED ON IT HOWEVER THERE WAS NOTHING BUT GLASS."~94,800 mi, complaint #1389625
  35. #35

    interior trim

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "HARD POPPING IN THE DASHBOARD.... I KNOW 3 OTHER PEOPLE THAT HAVE HAD THE SAME PROBLEM.... IS THIS NOT MEANS FOR A RECALL.... JUST COST ME 1000 DOLLARS. WITH A WARRANTY SO WHY ISN'T THIS COVERED IN A BUMPER TO BUMPER WARRANTY?"complaint #1366658
  36. #36

    power steering hydraulic

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I HAVE HAD PROBLEMS WITH STEERING CONTROL IN THIS VEHICLE EVER SINCE I BOUGHT IT FROM SERPENTINI CHEVROLET IN STRONGSVILLE, OHIO. CHEVROLET SERVICE DEPARTMENT REPLACED THE LEFT FRONT HUB AND BEARING ASSEMBLY ON 6/9/16 AT 34,770 WHEN THE CAR WAS STILL UNDER WA…"~34,770 mi, complaint #1612292
  37. #37

    starter

    1 broken

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "IGNITION STICKS IN THE 'START' POSITION & HAS TO MANUALLY BE TURNED TO THE 'RUN' POSITION. NEW IGNITION HAD TO BE INSTALLED."~95,000 mi, complaint #1437986
  38. #38

    steering electric assist

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN THE STEERING WHEEL IS TURN LEFTMOST OR RIGHTMOST AND TURN OFF THE ENGINE, YOU CAN'T TURN ON THE IGNITION BECAUSE THE STEERING WHEEL IS STUCK. WITHOUT REMOTE START, MY CAR WILL ALWAYS BE STUCK ON THE SIDEWAY OF A SLOPE."~48,666 mi, complaint #1269839
  39. #39

    throttle and pedal

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "DRIVING ON INTERSTATE 95 GOING BETWEEN 60 AND 65 ALL OF A SUDDEN ENGINE LIGHT CAME ON, THE ENGINE REDUCTION POWER LIGHT, THE STABILITY TRACTION CONTROL LIGHT CAME ON AND THE ENGINE SLOWS DOWN FROM 60 TO 20 MILES WHILE DRIVING ON A CROWED HIGHWAY DURING RUSH HO…"~48,000 mi, complaint #1173544
  40. #40

    timing belt or chain

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WITH NO WARNING THE ENGINE OF MY CAR HAD A CATASTROPHIC FAILURE. DUE TO DEFECTIVE TIMING CHAINS AND GEARS. KNOWN TO BEING PROBLEMATIC AND BREAKING AROUND 85,000 MILES. MANY ON LINE COMPLAINTS WITH THIS ENGINE, BUT GM WILL NOT ACKNOWLEDGE IT AND DO A SAFETY REC…"~84,000 mi, complaint #1657534

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 14V355000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

Search NHTSA's own recall and complaint database for CHEVROLET IMPALA directly.