2010 CHEVROLET IMPALA

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    airbag system

    53 unsafe, 7 annoyance

    60
    incidents
    Typical range: 57,000–116,500 mi

    Median 82,000 mi, based on 101 reports (25% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED WHILE AT A COMPLETE STOP AND PUSHED THE CONTACT INTO A BARRIER. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT SUFFERED WHIPLASH AND BACK PAINS. THERE WAS A…"~26,000 mi, complaint #1059910
    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT'S VEHICLE WAS REAR ENDED, CAUSING IT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE…"~65,000 mi, complaint #1099353
    • "#1 EVERY TIME I MOVE THE DRIVERS SEAT MY AIRBAG LIGHT COMES ON SAYING THAT THE AIRBAG IS DISABLED. #2 THE CAR'S TRACTION WILL ACT LIKE I'M ON ICE (EVEN ON A HOT 90 DEGREE JULY DAY). THE TRACTION LIGHT COMES ON AND THE ENGINE WILL GEAR DOWN, TO THE DEGREE O…"~102,452 mi, complaint #1392112
    • "GOT IN IT THE AIRBAG LIGHT CAME ON AND IT READ THAT MY AIRBAG NEEDED TO BE SERVICE IT STAY ON FOR ABOUT 10 MINUTES AND I GOT IN LATER AND IT WAS OFF"~122,000 mi, complaint #1632496
    • "AIR BAG CHECK LIGHT GOES OFF AND ON. WHILE DRIVING ON LOCAL OR HIGHWAY ROADS THE LIGHTS WILL FLASH AND THE CHECK AIR BAG LIGHT WILL BE DISPLAYED OR IF ALREADY DISPLAYED WILL TURN OFF. THIS HAS BEEN HAPPENING FOR OVER A MONTH NOW!"~700,000 mi, complaint #1247646
  2. #2

    stability and traction control

    56 unsafe

    56
    incidents
    Typical range: 58,000–112,000 mi

    Median 84,000 mi, based on 108 reports (7% had no usable mileage)

    • "DRIVING ABOUT HALF MILE FROM HOME, SUDDENLY SERVICE ENGINE LIGHT, SERVICE TRACTION CONTROL AND REDUCE ENGINE POWER MESSAGE TURN ON. CAR START TO LOSE POWER. AFTER DRIVING ANOTHER 2 MILES, WENT TO A PARKING LOT. ENGINE BEGAN ROUGH. PARK THE CAR AND WENT SHO…"~26,600 mi, complaint #1037600
    • "2010 CHEVY IMPALA ONLY HAS 58,000 MILES ON IT. I'VE ALREADY HAD BEEN HAVING ISSUES WITH THE CAR NOT STARTING ALL OF THE TIME AND NOW AFTER PUTTING NEW TIRES ON IT, I AM DRIVING DOWN THE ROAD AND GET "SERVICE STABILITRACK," "SERVICE TRACTION CONTROL," AND "ENGI…"~58,000 mi, complaint #1422879
    • "MY CHEVY IMPALA WHEN IN MOTION HAS SIGNALS FOR SERVICE STABILITRAC, THE CHECK ENGINE COMES ON AND THE A MESSAGE THAT SAYS REDUCED ENGINE POWER SHOWS UP. IT SEEMS LIKE ALOT OF IMPALA OWNERS ARE EXPERIENCING THIS AND SOMETHING SHOULD BE DONE! THE STABILITACK GOE…"~78,000 mi, complaint #1410045
    • "IT HAD SNOWED OVERNIGHT AND I WAS DRIVING 60 MILES PER HOUR GOING DOWNHILL WHEN THE TRACTION CONTROL LIGHT AND THE ENGINE LIGHT CAME ON AND THEN WHERE THE ODOMETER READING IS IT SAID ENGINE POWER REDUCED AND THEN CHECK TRACTION CONTROL AND CHECK STABILIZER. I…"~101,500 mi, complaint #1046492
    • "CAR BEGAN SHOWING STABILITRAK SERVICE, TRACTION CONTROL SERVICE, REDUCED ENGINE POWER AND SHUT OFF WHILE DRIVING ON INTERSTATE 35, ALMOST CAUSING A MAJOR TRAFFIC ACCIDENT , PULLED TO SIDE OF INTERSTATE COMM CENTER SAYS INGNITION DISABLED CAR WONT DO ANYTHING…"~190,000 mi, complaint #1419126
  3. #3

    engine stall or no start

    9 stranded, 21 unsafe

    30
    incidents
    Typical range: 52,500–98,500 mi

    Median 72,000 mi, based on 51 reports (29% had no usable mileage)

    • "RIDING ALONG AT 70 MPH TRACTION CONTROL LIGHT AND CHECK ENGINE LIGHT COMES ON. COMPUTER SAYS ENGINE SPEED IS REDUCED. DROVE TWO MORE MILES TO PULL OVER SAFELY BUT CAR CUT OFF AND COMPUTER SAYS ENGINE START IS DISABLED AND CAR WOULD NOT RESTART UNTIL I UNHOOKED…"~44,750 mi, complaint #975750
    • "DRIVING DOWN BUSY HWY GOING 75 SPEED, ENGINE POWER REDUCE MESSAGE CAME ON ALSO TRACTION CONTROL MESSAGE, I BEEN GETTING THIS MESSAGE OVER A YEAR IN A HALF TOOK IT TO A MECHANIC THEY COULDN'T SEEM TO FIND ANYTHING WRONG WITH IT, SINCE THE MESSAGE WOULD GO AWAY…"~65,165 mi, complaint #1089681
    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE APPROACHING A STOP OR DECELERATING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN…"~81,800 mi, complaint #1107197
    • "AFTER AN ATTEMPT TO START THE VEHICLE, THE IGNITION WOULD NOT TURN OVER. SEVERAL ATTEMPTS TO START THE VEHICLE WERE MADE TO NO AVAIL. *TR"~107,000 mi, complaint #1104227
    • "MY WIFE WAS DRIVING ON A FOUR LANE IN MN WHEN THE CAR JUST QUIT,AS LUCK WOULD HAVE IT THERE WAS A OFF RAMP AND WE COASTED UP TO THE TOP. WE DIDN'T KNOW WHAT HAPPENED SO WE NEVER REPORTED IT,AND IT STARTED RIGHT BACK UP. WASN'T TILL TODAY MY WIFE SAW WHERE GM H…"~450,000 mi, complaint #1045279
  4. #4

    hv system fault reduced power

    21 unsafe

    21
    incidents
    Typical range: 51,000–120,000 mi

    Median 80,000 mi, based on 40 reports (7% had no usable mileage)

    • "I WAS DRIVING ON A RURAL ROAD AT 55 MILES PER HOUR IN MY 2010 IMPALA AND IT WAS JUST A NORMAL ACTIVITY NO EXCESSIVE TURNING OR DRIVING . MY LIGHT CAME ON AND SAID TO SERVICE TRACTION CONTROL. THEN MY LIGHT SAID ENGINE POWER HAS BEEN REDUCED. I WAS TRYING TO GE…"~37,000 mi, complaint #986093
    • "DRIVING 65MPH ON HIGHWAY WHEN "REDUCED ENGINE POWER" AND "SERVICE STABILITRAK" LIGHTS CAME ON AND ENGINE STARTED TO THROTTLE DOWN. HAD NO CHOICE BUT TO PULL OVER ONTO LEFT SHOULDER WITH A SEMI CLOSE BEHIND. TURNED CAR OFF FOR 1 MINUTE AND RESTARTED AND THE "R…"~68,800 mi, complaint #1370884
    • "DRIVING ON A HIGHWAY, TRACTION CONTROL WARNING CAME ON, THEN A WARNING THAT ENGINE POWER REDUCED, THE CAR SLOWED DOWN FROM 65 TO 0 IN ABOUT 10 SECONDS. I WAS ABLE TO PULL OVER TO THE SHOULDER TO AVOID GETTING HIT, AND SHUT THE CAR OFF. WHEN I TRIED TO RESTAR…"~74,000 mi, complaint #1196759
    • "THE VEHICLE WAS IN MOTION ABOUT 45 MILES AN HR WHEN IT BEGAN TO SUDDENLY LOSE SPEED ONCE IT STOPPED I WAS ABLE TO COAST IT TO THE LIGHT. I CUT THE CAR OFF AN IT STARTED BACK UP. I DIDN'T UNDERSTAND WHY IT DID THAT SO I PROCEEDED TO FIND A NEAR GAS STATION.. IT…"~112,000 mi, complaint #1241536
    • "SOMETIMES WHEN DRIVING AN "ENGINE REDUCED" WARNING WILL POP UP AND WHEN IT DOES SO, THE CAR LIMITS THE AMOUNT OF POWER APPLIED WHEN ACCELERATING. I HAVE TO TURN IT OFF AND SIT A FEW MINUTES BEFORE IT GOES BACK TO NORMAL."~183,487 mi, complaint #1712106
  5. #5

    transmission automatic

    6 stranded, 14 unsafe, 1 annoyance

    21
    incidents
    Typical range: 43,000–89,000 mi

    Median 68,000 mi, based on 30 reports (21% had no usable mileage)

    • "THE TRANSMISSION GO OUT AT ANY TIME WHILE YOU'RE DRIVING IT'LL JUST STOPPED IN THE MIDDLE OF TRAFFIC WHICH CAN CAUSE AN ACCIDENT THE COMPANY CHEVROLET NEW THAT THEY PUT BAD TRANSMISSION IN THOSE CARS AND LIGHTS BLINK ON AND OFF. ELECTRICAL ISSUE THE SPEEDOMETE…"~1,679 mi, complaint #1680403
    • "VEHICLE STOPPED MOVING FORWARD AND BARELY GOT OFF THE ROAD TO SAFETY THE TRANSMISSION WAS IN DRIVE AND WOULD NOT MOVE THE VEHICLE TOWED TO GM DEALER. VEHICLE MILEAGE 50,799 TRANSMISSION MAJOR FAILURE, NO FORWARD OR REVERSE MOTION "~50,799 mi, complaint #1268814
    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE WOULD NOT OPERATE IN THE REVERSE POSITION. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION "SLIPPED" SEVERAL TIMES AND CAUSED THE CONTACT TO APPLY SIGNIFICANT PRESSURE T…"~68,000 mi, complaint #1378393
    • "MY TRANSMISSION WENT. I DROVE IT ONE DAY AND THE NEXT I GET IN IT START IT UP PUT THE CAR IN DRIVE AND PRESS THE ACCELERATOR AND THE CAR WON'T MOVE. I THEN PUT IT IN REVERSE AND I COULD USE THE ACCELERATOR TO GO BACKWARDS. NEVER HAD ANY WARNING AND NO LIGHTS E…"~94,000 mi, complaint #1268961
    • "HAVING TROUBLE WITH MY IMPALA 2010 WITH SHIFTING OF THE TRANSMISSION FROM FIRST TO SECOND GEAR. IT SEEMS TO BE SLIPPING SOMETIMES NOT ALL THE TIME."~163,000 mi, complaint #1481017
  6. #6

    wiring harness

    10 unsafe, 4 annoyance

    14
    incidents

    Commonly reported, insufficient mileage data - n=16, median 65,000 mi, no reliable range below 25 reports.

    • "WHEN STARTING THE VEHICLE THE DASH LIGHTS DO NOT IMMEDIATELY RESPOND. ADJUSTMENT TO THE LIGHT/DIMMER CONTROL DO NOT MAKE THE LIGHT COME ON. THIS WILL GO ON FOR ABOUT 30 SECONDS AND THEN THE DASH LIGHTS WILL SUDDENLY COME ON. IT IS NOT SAFE TO DRIVE AFTER DARK,…"~30,000 mi, complaint #1161556
    • "WHEN TURNING ON THE AIR, THERE IS A KNOCKING NOISE ON THE PASSENGER SIDE BY THE GLOVE BOX. SOUNDS LIKE THE AIR DOOR ACTUATOR. IT WAS THE SAME THING WITH MY 2003 CHEVY IMPALA. CHECK ON YOUTUBE. THERE MORE AND MORE PROBLEMS WITH THIS PART. JUST PURCHASE THIS…"~51,923 mi, complaint #1004709
    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR WINDOW DEFROSTING SYSTEM FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE REAR DEFROST WIRING HARNESS. THE MANUFACTURER…"~65,000 mi, complaint #974163
    • "2010, CHEVROLET IMPALA. ON A ROUTINE TRIP TO THE BANK, MY STEERING WHEEL LOCKED AND MY GEAR SHIFT WOULD NOT MOVE INTO A DRIVE POSITION. THE VEHICLE STARTED FINE, BUT WOULD NOT GO INTO GEAR. I TOOK THE CONSOLE AND GEAR SHIFT LEVER APART AND FOUND A SNAPPED WIRE…"~113,000 mi, complaint #1007628
    • "The contact owns a 2010 Chevrolet Impala. The contact stated that while the vehicle was turned off and unattended in a parking lot. After about ten minutes, the contact was unlocking the vehicle and noticed fire inside the vehicle near the front of the vehicle…"~188,000 mi, complaint #2101706
  7. #7

    acceleration loss or hesitation

    13 unsafe

    13
    incidents
    Typical range: 46,000–99,000 mi

    Median 74,000 mi, based on 57 reports (15% had no usable mileage)

    • "I WAS DRIVING MY CAR ON THE HWY GOING ABOUT 70-75 MPH WHEN IT HAPPENED TO ME. THE ROAD CONDITION WAS NICE WITH NO SIGNS OF WATER ON THE HIGHWAY DURING THE HOURS OF 2 PM, GREAT SUNNY DAY. THE CAR JERKED ON ME LIKE THE THROTTLE WAS GOING DOWN. AFTERWARDS THE…"~32,200 mi, complaint #1094228
    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED VIOLENTLY AND FAILED TO ACCELERATE. THE CONTACT HAD TO RELEASE THE ACCELERATOR PEDAL FOR A MOMENT AND THE DEPRESS IT AGAIN TO GAIN ACCELERATION. THE VEHICLE WAS TA…"~45,000 mi, complaint #1602517
    • "AT THE TIME OF THE FIRST INCIDENT TRACTION CONTROL LIGHT CAME ON THE LOW ENGINE POWER LIGHT CAME ON .SPEED DROPPED DOWN TO 15 MPH. HAD TO PULL OVER TURN CAR OFF . THEN RESTARTED IT AGAIN IT WAS FINE FOR A MONTH . IT REPEATED SAME PROBLEM. NOW CHECK ENGINE LIGH…"~62,000 mi, complaint #1044415
    • "I WAS DRIVING AND MY CARS ENGINE LIGHT CAME ON 1ST THEN THE TRACTION CONTROL LIGHT. WHEN THEY CAME ON IT REDUCED POWER TO MY ENGINE AND QUIT ON THE INTERSTATE. I HAD LOOKED UP POSSIBLE CAUSES WHEN I HAD A TEST RAN IT WAS SHOWING THROTTLE BODY I REPLACED IT AND…"~90,000 mi, complaint #1160364
    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING, THE VEHICLE WOULD NOT ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ALSO HEARD A CLICKING NOISE COMING FROM THE ENGINE. IN ADDITION, THE TRACTION CONTROL AND CHECK ENGINE INDICATORS I…"~155,000 mi, complaint #1334151
  8. #8

    other

    3 unsafe, 8 annoyance

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT FELL ASLEEP BEHIND THE WHEEL AND THEN SUDDENLY ENCOUNTERED RUMBLE STRIPS IN THE ROADWAY. THE CONTACT WAS AWAKENED AND HE STATED THE FAILURE WAS CONTRIBUTED TO THE FRON…"~2,000 mi, complaint #826228
    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE ENTERING THE PARKED VEHICLE, IT WAS DISCOVERED THAT THE FRONT PASSENGER FLOOR HAD A PUDDLE OF WATER AFTER IT RAINED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE WATER ENTERED THE INSIDE…"~25,000 mi, complaint #1361778
    • "TO WHOM IT MAY CONCERN: I AM WRITING THIS LETTER ON BEHALF OF MY PARENTS FOR THE GREAT ABUSE THAT HAS BEEN DONE TO THEM. ABOUT 3 YEARS AGO THEY WERE REALLY EXCITED BECAUSE FOR THE FIRST TIME IN THERE LIFE AFTER LIVING HERE FOR CLOSE TO 40 YEARS THEY WOULD H…"~72,558 mi, complaint #1146601
    • "I HAD A BLOW OUT ON A FRONT PASSENGER TIRE. WENT TO RAISE CAR ON FLAT LEVEL SURFACE. I USED THE CAR JACK FOR THE FIRST TIME SINCE BUYING THE CAR TWO YEARS AGO. THE JACK FAILED TO STAY UNDER THE FRAME RAIL RIDGE. ITS WAS HALF WAY UP AND THE CAR BENT THE FRAME O…"~74,001 mi, complaint #945788
  9. #9

    throttle and pedal

    11 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=23, median 56,000 mi, no reliable range below 25 reports.

    • "TWICE THIS WEEK WHILE DRIVING AT AROUND 55 MPH MY TRACTION CONTROL AND STABILIZATION LIGHT CAME ON ALSO THE CHECK ENGINE LIGHT. AND A MESSAGE THAT SPEED IS REDUCED. THE CAR DID SLOW DOWN AND FELT LIKE MY TRANSMISSION WAS GIVING ME PROBLEMS. WHEN I PULLED OVER…"~35,500 mi, complaint #1165553
    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 20 MPH, "SERVICE STABILITRAC AND TRACTION CONTROL, MAY LOSE SOME ENGINE POWER." WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LINE THAT GOES…"~42,000 mi, complaint #1234737
    • "MY WIFE WAS DRIVING ON INTERSTATE AND ALL OF A SUDDEN LIGHTS START FLASHING ON DASH BOARD SAYING TRACTION CONTROL, ENGINE PERFORMANCE REDUCED AND CHECK ENGINE LIGHT COMES ON. CAR COMPLETELY SHUTS DOWN ON MAJOR HIGHWAY. GM NEEDS TO DO SOMETHING!!!! BEFORE SOMEO…"~56,103 mi, complaint #1007508
    • "WHILE DRIVING DOWN I 80 WEST OF PRINCETON ILL THE CHECK ENGINE LIGHT CAME ON FOLLOWED BY THE CHECK TRACTION CONTROL LIGHT .THE DASH THEN LIGHT UP LIKE A CHRISTMAS TREE WITH LIGHTS I HAD NEVER SEEN AND CAN NOT DUPLICATE WITH TURNING THE KEY TO ON .THE CAR IMMED…"~83,000 mi, complaint #1053680
    • "DRIVING ON THE HIGHWAY WHEN THE REDUCED POWER WARNING COME ON AND CAR STATES ENGINE DISABLED... WAS ABLE TO PULL OFF TO THE SHOULD AND USE THE EMERGENCY BRAKE TO STOP... CHEVY SAYS ITS THE THROTTLE BODY AND PEDAL I HAD THIS REPLACED ONCE BEFORE... LOOKIN…"~111,000 mi, complaint #967045
  10. #10

    key fob and immobilizer

    9 unsafe

    9
    incidents

    Commonly reported, insufficient mileage data - n=12, median 70,000 mi, no reliable range below 25 reports.

    • "WHILE TRAVELING AWAY FROM HOME I PARKED MY CAR AND THE KEY IS STUCK IN THE IGNITION. THIS IS A SAFETY HAZARD DUE TO I HAD TO LEAVE THE KEYS IN THE CAR. THE NEXT MORNING THE CAR WOULD NOT START DUE TO THE BATTERY BEING DRAINED BECAUSE THE KEY WAS NOT IN THE O…"~38,173 mi, complaint #959942
    • "KEY WONT TURN CAR OFF COMPLETELY, WONT COME OUT OF IGNITION, I SEE WHERE MANY PEOPLE HAVE HAD THIS SAME PROBLEM WITH CHEVY, WHY NO RECALL? OBVIOUSLY ITS A PROBLEM COMING FROM GM. *TR"~54,000 mi, complaint #975050
    • "MY KEY IS STUCK IN THE IGNITION AND WILL NOT TURN BACK TO THE OFF POSITION SO I CAN GET THE KEY OUT. I HAVE TO DISCONNECT MY BATTERY TO KEEP THE BATTERY FROM DRAINING COMPLETELY WHEN NOT IN USE AND RECONNECT MY BATTERY WHEN I NEED TO DRIVE MY CAR, AND I CANN…"~70,000 mi, complaint #963393
    • "I WAS TAKING A RIGHT TURN WITH MY CAR AND MY LEG BUMPED MY KEY CHAIN, WHICH IN TURN CAUSED THE IGNITION TO SHUT OFF. THANKFULLY I WAS ABLE TO PULL OVER AND RE-START THE CAR! *TR"~85,000 mi, complaint #1072714
    • "TL* THE CONTACT CALLED ON BEHALF OF HER MOTHER WHO OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT HER MOM WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION AFTER PARKING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT W…"~150,000 mi, complaint #1645262
  11. #11

    control module

    7 unsafe, 1 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "MY WIRING ON MY PASSENGER SEAT SENSOR IS FAULTY! IT SOMETIMES DETECTS RANDOMLY THAT SOMEONES THERE, WHEN NOBODY IS THERE AND THUS TURNS THE AIRBAGS ON AND OFF CONSTANTLY. I HAVE TO KEEP THE PASSENGER SIDE SEAT BELT BUCKLED, OTHERWISE IT WILL MESS UP MY SENSORS…"~33,000 mi, complaint #1471130
    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE PASSENGER'S SEAT WAS OCCUPIED, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MODULES ON THE LOW SPEED BUS CIRCUIT FAILED. THE VE…"~78,000 mi, complaint #1100997
    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 45 MPH, THE ENGINE STALLED AND VARIOUS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE W…"~78,140 mi, complaint #1282927
    • "WHILE DRIVING AT NIGHT SPEED 55 MPH ALL THE INSTRUMENT GAUGES WENT TO ZERO NOTHING WAS REGISTERING AT ALL THIS HAPPENED SEVERAL TIMES WHILE DRIVING. IT HAPPENED SEVERAL TIMES AFTER THAT FOR THE NEXT 2 MONTHS. THEN IT WOULD NOT START. HAD TO TOW TO DEALER. *T…"~130,000 mi, complaint #1123282
    • "I OWN A 2010 IMPALA WITH WHAT SEEMS TO BE A WIRING PROBLEM WHICH CAUSES A HUGE SAFETY CONCERN. WHEN I GOOGLE THE PROBLEM TO TRY AND FIND OUT WHAT IS WRONG IT SEEMS OTHER PEOPLE HAVE HAD THIS SAME ISSUE WITH THE IMPALA. THE PROBLEM CAUSES THE CAR TO COMPLETELY…"~130,000 mi, complaint #961608
  12. #12

    power steering hydraulic

    8 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=15, median 43,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL AND THE POWER STEERING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APP…"~14,801 mi, complaint #1099879
    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING COLUMN BECAME LOOSE AND THE STEERING WHEEL MADE A NOISE EACH TIME THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE POWER STEE…"~30,000 mi, complaint #1158220
    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT POWER STEERING FLUID HAD TO BE CONTINUOUSLY ADDED TO THE VEHICLE. IN ADDITION, THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED WHEN THE TRACTION CONTROL AND ENGINE WARNING LIGHTS ILLUMINATED. TH…"~32,000 mi, complaint #985982
    • "MY 2010 CHEVROLET IMPALA HAS ONLY 43, 279 MILES AND BEGAN MAKING A LOUD HIGH PITCHED SCREECHING NOISE WHILE ACCELERATING. AFTER TWO VISITS TO TWO SEPARATE MECHANICS IT WAS DETERMINED BOTH TIMES THAT A NEW POWER STEERING PUMP WAS NEEDED. BOTH MECHANICS WERE IN…"~43,279 mi, complaint #895091
    • "POWER STEERING BEGIN TO GO OUT AND NOW FLUID IS CONTINUOUSLY LEAKING HAD IT CHECKED BY A MECHANIC WHICH STATED THAT IT WAS A MANUFACTURED MALFUNCTION AND SHOULD CHECK FOR A RECALL."~100,000 mi, complaint #1279518
  13. #13

    starter

    4 stranded, 2 unsafe, 1 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "I TRIED TO START THE CAR BUT EVERYTHING WAS DEAD. NO WARNING LIGHTS WERE ON. THE KEY WOULD NOT COME OUT OF THE IGNITION. THE BATTERY WAS ONLY TWO DAYS OLD AND IT CHECKED GOOD. I HAD IT TOWED TO THE CHEVY DEALER. THE DEALER HAD THE CAR FOR ALMOST A WEEK ,THEY…"~48,000 mi, complaint #1116555
    • "PULLED INTO THE GAS STATION TO PUMP GAS, AFTER PUMPING GAS, THE CAR WOULD NOT START. HAD THE CAR TOWED TO A MECHANIC WHO LOOKED AT THE VEHICLE AND DETERMINED THE FAULTY IGNITION SWITCH IS CAUSE OTHER PROBLEMS WITH THE VEHICLE. I CAN NOT GET THE OTHER ISSUES…"~57,000 mi, complaint #1118579
    • "IGNTION STARTERMAKES THE CAR NOT TO START IT WILL RUN THE BATTERY DOWN AND EFFECTS THE STARTER AND ALTENATOR"~89,300 mi, complaint #1457369
    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND SMOKE EMITTED UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STARTER WAS FAULTY AND OVERHEATED. THE STARTER WAS REPLA…"~100,000 mi, complaint #1204623
    • "VEHICLE WILL NOT START. ALL ELECTRICAL THINGS WORK, THE LIGHTS, DASHBOARD, ETC.. BUT THERE IS NO POWER TO STARTER. THIS VEHICLE HAS 150000 MILES ON IT AND HAS HAD 6 NEW BATTERIES INSTALLED. THE NO START ISSUE WAS BELIEVED TO BE OCCURRING AFTER CAR WAS BROUGHT…"~150,000 mi, complaint #1545819
  14. #14

    steering rack mechanical

    7 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=13, median 47,000 mi, no reliable range below 25 reports.

    • "MY STABILITY CONTROL LIGHT CAME ON WHEN I STEERED TO THE LEFT. STEERING WAS DIFFICULT IN THE VEHICLE AND THE STEERING WHEEL/ CAR SHOOK AT LOW SPEEDS. DEALER WAS INFORMED OF STEERING NOISE AFTER PURCHASE OF VEHICLE. DEALER DID NOT RECOGNIZE ANY ISSUE. RACK AND…"~30,000 mi, complaint #1201215
    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE MADE LOUD ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED TO THE CONTACT THAT THE PINION NUT NEEDED TO BE REPLACED. TH…"~47,000 mi, complaint #1000438
    • "TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT AN ABNORMAL NOISE EMITTED FROM THE RACK AND PINION. THE RACK AND PINION HAD TO BE REPLACED TWICE ON THE VEHICLE. THE FAILURE MILEAGE WAS 72,000. "~72,000 mi, complaint #1159680
    • "TAKATA RECALL I WAS GETTING SO WORK DONE TO MY CAR,OIL CHANGE THE MECHANIC NOTICED MY TIRES WERE SHAKING HE TOLD ME IT WAS MY BALL JOINTS,AND RACK AND PINION ,POWER STEERING LEAKING ALL OF THIS CAME FROM MY CONTROL ARMS ,IT'S ALL CONNECTED TO THE BALL JOINTS"~130,000 mi, complaint #1506374
    • "I LIVE IN MEMPHIS TN. I LEASED A VEHICLE FROM IFINANCE IN NESBIT, MS. AFTER GETTING VEHICLE TOWED BY THEM I CALLED TO INFORM THEM OF LEAK AND CLUNKING NOISES COMING FROM UNDER VEHICLE.SO, AS IM DRIVING IN MY APARTMENT COMPLEX WITH MY KIDS I LOOSE POWER OF STEE…"~172,000 mi, complaint #1518159
  15. #15

    seatbelt and pretensioner

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "DRIVER AND PASSENGER SEAT BELTS HAVE CUTS IN THE OUT SIDE EDGES. SEEMS TO BE CAUSED BY THE RE-TRACTOR MECHANISM AS THE CUTS ARE INSIDE THE DOOR PILLARS WHEN THEY ARE RETRACTED. HAS THIS HAPPENED ON ANY OTHER IMPALAS AND WHAT SHOULD WE DO? *TR"~27,000 mi, complaint #1106837
    • "THE DRIVER SEAT BELT IS STICKING AND WILL NOT LATCH. IF YOU DO GET IT TO LATCH IT WILL UNLATCH WITH THE SLIGHTEST MOVEMENT. I TOOK THE VEHICLE TO THE DEALERSHIP TO HAVE IT LOOKED AT. THEY TOLD ME THE TECHNICIAN WAS UNABLE TO GET THE LATCH UNSTUCK. THEY TOL…"~56,000 mi, complaint #1179487
    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE SERVICE AIR BAG SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SEAT BELT PETITIONER SENSOR WAS FAULTY. THE SENSOR…"~63,000 mi, complaint #1198616
    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT FAILED TO RESTRAIN THE PASSENGER AND ALLOWED THEM TO MOVE FORWARD AND HIT HIS FOREHEAD ON THE EYE GLASS HOLDER LOCATED ON THE SUN VISOR. THE MANUFACTURER INFORM…"~95,000 mi, complaint #1019861
    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SEAT BELT INDEPENDENTLY DISCONNECTED AND THE COVERING EXPOSED THE WIRES UNDERNEATH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TENSION ASSEMBLY FAILED AND NEEDED T…"~157,798 mi, complaint #1345445
  16. #16

    engine internal

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "THE CAR EXPERIENCED A REDUCTION IN POWER AND THE ENGINE BEGAN MAKING A "KNOCKING" NOISE. THE CHECK ENGINE LIGHT CAME ON AS WELL AS A "REDUCED ENGINE POWER, SERVICE TRACTION CONTROL" ALERT. *TR"~81,060 mi, complaint #1112716
    • "ON THIS DAY CAME OUT OF WORK, STARTED MY CAR AND STARTED HEARING A KNOCKING, TICKING NOISE COMING FROM WHAT APPEARED AS THE PASSENGER SIDE DASH. I HAVE YET TO GET IT CHECKED OUT BUT LOOKING ON THE INTERNET OTHERS DESCRIBE IT AS THE ACTUATOR. THERE WERE SO MA…"~86,748 mi, complaint #1069543
    • "I OWN A 2010 CHEVROLET IMPALA. I STARTED MY CAR AND IT WAS SPUTTERING AND KNOCKING WHICH IT HAS NEVER DONE BEFORE. THE MESSAGE ON MY COMPUTER DISPLAY READ " REDUCED ENGINE POWER " AND " SERVICE TRACTION CONTROL" I TURNED IT OFF AND LET IT SIT FOR A MOMENT AN…"~111,873 mi, complaint #1127677
    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHEN THE CONTACT TURNED OFF THE VEHICLE, A LOUD ABNORMAL, TICKING NOISE WAS HEARD. THE NOISE ALSO OCCURRED WHEN THE ENGINE WAS STARTED AND LASTED AT LEAST ONE MINUTE. THERE WERE NO WARNING INDICATORS ILLUMINATED. T…"~160,000 mi, complaint #1556577
  17. #17

    brake hydraulics

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THE VEHICLE BEGAN TO SHAKE VIGOROUSLY WHILE DRIVING DOWN HILL WHILE ATTEMPTING TO STOP THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER TWICE AND THEY TURNED AND REPLACED THE ROTORS. THE C…"~2,000 mi, complaint #882007
    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED WHEN DRIVING 50 MPH DOWN HILL, HE NOTICED THAT THE BRAKES WERE PULSATING. THE DEALER WAS CONTACTED AND ADVISED HIM THAT THIS VEHICLE WAS A FREE ROLLING VEHICLE AND HE HAD TO GEAR DOWN WHEN DRIVIN…"~8,300 mi, complaint #886266
    • "DURING A ROAD TRIP, STOPPED FOR LUNCH. UPON CONTINUING THE DRIVE TO HOME, THE BRAKE PEDAL SUDDENLY FADED AWAY AND SMOKE BEGAN TO COME FROM UNDER THE HOOD - WE FOUND A PARKING LOT AND PULLED IN AND SHUT THE CAR OFF. AFTER OPENING THE HOOD, WE DISCOVER THE TOP…"~8,900 mi, complaint #1014538
    • "THERE WAS NO ACCIDENT THE DRIVER SIDE REAR BRAKE LINE DEVELOPED A LEAK BECAUSE IT WAS RUBBING AGAINST THE SEAM ON THE SIDE OF THE GAS TANK. THE LINE IS IN GREAT SHAPE OTHERWISE. STILL HAS A BLACK COATING ON IT OTHER THAN THE AREA THAT WAS RUBBING THE PLASTIC…"~182,730 mi, complaint #1549149
  18. #18

    brake pads and rotors

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I OWN A 2010 CHEVY IMPALA ON A SHORT TRIP TO SHANKVILLE, PA. AS I TRIED TO SLOW DOWN BY TAPPING THE BRAKES AND THE VEHICLE BEGAN TO SHAKE AND PULSATE VIOLENTLY. THIS HAPPENED AGAIN AS I WAS TAKING MY WIFE TO THE AIRPORT. THE VEHICLE WILL BEGIN TO SHAKE VIO…"~20,000 mi, complaint #933406
    • "2010 IMPALA LT. BRAKING VERY DANGEROUS, HAVE ORIGINAL BRAKE ROTORS AND ARE WARPED. SEVERE FRONT END SHAKING VERY POOR ROTOR QUALITY ON NEW/USED CAR. NEEDED TO REPLACE ROTOR DUE TO WARPED CONDITION. OCCURS GOING DOWN MOUNTAIN HILLS EXTREMELY DIFFICULT TO CO…"~35,000 mi, complaint #874206
    • "BRAKE ROTORS WARPING AFTER EVERY 10,000 MILES. HAPPENS AFTER DRIVING ON MOUNTAIN ROADS.(DESENDING) DEALER SERVICE DEPARTMENT STATED IT IS A DESIGN FLAW. THIN ROTORS. *TT"~50,000 mi, complaint #882532
  19. #19

    noise or vibration unspecified

    1 unsafe, 3 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "LOUD TICKING SOUND COMING FROM PASSENGER SIDE VENT. I HAVE CHECKED WITH OTHER OWNERS OF CHEVYS WHO HAVE THE SAME PROBLEMS GOING BACK ABOUT 6 YRS+- WITH IMPALAS AND MALIBU'S. THERE ARE 3 MOTORS ON THE PASSENGER SIDE THAT GO BAD, WHEN ONE IS FIXED THEN AND OTHE…"~41,000 mi, complaint #1170296
    • "The contact owns a 2010 Chevrolet Impala. The contact stated that the vehicle made an abnormal grinding sound while starting and while driving. There was no warning light illuminated. The contact stated that the grinding sound persisted after turning off the v…"~77,000 mi, complaint #1996633
    • "MAKES A TICKING SOUND WHEN OPEN DOOR OR JUST SITTING WHEN OFF. HAVE HAD FIXED $400 AND DOING SAME THING AGAIN. EVERYONE I KNOW WHO HAVE IMPALA DOING SAME THING SOMETHING NEED TO BE DONE .CAN'T KEEP PAYING $400 .I LOVE IMPALA BUT ABOUT READY TO TELL EVERYONE I…"~140,000 mi, complaint #1188793
  20. #20

    abs module

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHILE ON A MEDIUM DOWNGRADE ON HWY 101 IN MARIN COUNTY, CA AT APPROX 65 MPH I SLOWLY APPLIED BRAKES TO REDUCE SPEED. THE BRAKES IMMEDIATELY STARTED TO "CHATTER" AND I THOUGHT THE ABS SYSTEM WAS ACTIVATING. I CONTINUED TO JUST "TAP" ON THE BRAKES TO KEEP MY SP…"~23,000 mi, complaint #940293
    • "INTERMITTENT ABS, TRACTION CONTROL, STABILITRAK ISSUES HAVE BEEN HAPPENING FOR THE LAST FEW YEARS. IT STARTYED AT ABOUT 80K MILES. I HAVE REPLACED THE WHEEL HUB TWICE DUE TO A LOOSE BEARING. THIS SIGNIFICANTLY REDUCED THE PROBLEM THE FIRST TIME, BUT HAS NOT…"~140,000 mi, complaint #1348746
  21. #21

    alignment and pull

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TOOK 2010 IMPALA LTZ TO HAVE OIL CHANGED AND TIRES ROTATED. THEY FOUND THE FRONT TIRES TO BE WORN BADLY ON THE INSIDE OF EACH TIRE. THE DRIVER'S SIDE HAD MUCH WORSE WEAR WITH THE STEEL CORDS VISIBLE. WE BOUGHT THE CAR FROM A DEALERSHIP WITH OVER 10,000 MILE…"~19,701 mi, complaint #863642
    • "EXCESSIVE INSIDE REAR TIRE TREAD WARE AND HYDROPLANING IN RAIN AT 65 MILES AN HOUR. HAD CAR ALIGNMENT REPAIRED BY MOVING AND REDRILLING HOLES FOR REAR STRUTS. ALSO HAD TO REPLACE MY SECOND SET OF TIRES. THIS WAS ALL AT MY EXPENSE BECAUSE GM WOULD NOT ACKNOWL…"~35,000 mi, complaint #1088772
    • "WHEN I BROUGHT THE CAR IS STARTED BURNING ALOT OF GAS . I DIDN'T KNOW THE CAR HAVE BEEN RECALL BY THE DEALERSHIP GM CORP. UNTIL AFTER A FEW MONTHS LIKE NOV 10, 2014. WHEN THE LOCAL DEALERSHIP BMG SOLD ME THE CAR ,, THEY DIDN'T TELL ME OF ANY DEFECT REGARDING T…"~57,240 mi, complaint #1129999
  22. #22

    lighting exterior

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "RIGHT LOW BEAM HEADLIGHT SOMETIMES DOESN'T LIGHT UP. TOOK THE VEHICLE FOR A BULB REPLACEMENT AND MECHANICS COULDN'T FIGURE OUT WHY A WORKING BULB FAILED. SEEMS TO BE CONNECTED TO THE AIRBAG, IGNITION, INFORMATION PANEL GLITCH. *TR"~105,565 mi, complaint #1113714
    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS NEEDED TO BE REPLACED WEEKLY. THE CONTACT STATED THAT CORROSION BUILT UP AROUND THE BULB, WHICH CAUSED IT TO FAIL OFTEN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFA…"~130,000 mi, complaint #1306897
  23. #23

    suspension arms and bushings

    3 unsafe

    3
    incidents

    Commonly reported, insufficient mileage data - n=14, median 4,000 mi, no reliable range below 25 reports.

    • "I HAD PURCHASED A 2010 CHEVROLET IMPALA IN JULY, 2010. THE FIRST ATTEMPT AT REPAIR OF THE FRONT END VIBRATION WAS ON 10/22/2010. THE DEALERSHIP DID NOT RECOGNIZE THE VIBRATION. THE VEHICLE TIRES WERE ROTATED ON 01/26/11 IN AN ATTEMPT TO STOP THE VIBRATION I…"~3,838 mi, complaint #942984
    • "I HAVE NOT HAD AN ACCIDENT YET, BUT I CONTINUE TO HAVE AN ISSUE WITH THE CONTROL ARM. I HAVE RECEIVED NUMEROUS LETTERS FROM MY INSURANCE COMPANY REGARDING THIS ISSUE BUT NONE FROM GM. THE ONLY CORRESPONDENCE I HAVE RECEIVED IS THE RECALL REGARDING THE SEAT B…"~41,000 mi, complaint #1020367
    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO VIBRATE UNCONTROLLABLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT BOTH FRONT LOWER CONTROL ARMS FAILED AND…"~88,000 mi, complaint #1332963
  24. #24

    wheel bearing

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHEN THE CONTACT PLACED THE VEHICLE IN REVERSE, THE ABS AND SERVICE TRACTION WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT ANOTHER UNKNOWN WARNING INDICATOR ALSO ILLUMINATED. THE CONTACT TOOK THE VEHICLE…"~74,000 mi, complaint #1375409
    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THE DRIVER'S SIDE AND PASSENGER'S SIDE WHEEL HUB BEARINGS WERE REPLACED SEVERAL TIMES. WHILE DRIVING 5 MPH AND MAKING TURNS THERE WAS AN ABNORMAL DRY RUBBING NOISE DETECTED. THE TRACTION CONTROL…"~80,000 mi, complaint #1683459
  25. #25

    ac compressor and refrigerant

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 10 MPH, THE AIR CONDITIONER FAILED TO ACTIVATE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. AFTER A FEW MINUTES, THE AIR CONDITIONING OPERATED NORMALLY. THE FAILURE OCCURRED TWICE. THE MANUFACT…"~26,000 mi, complaint #1097426
    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR CONDITION UNIT CAUGHT FIRE AND THE FLAMES EMITTED THROUGH THE VENT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ACTUATOR…"~39,000 mi, complaint #1105887
  26. #26

    battery and charging

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE BATTERY WAS SHOWING A LOT OF CORROSION. IT WAS ALSO LEAKING BATTERY ACID. WE TOOK THE CAR TO A GARAGE IN FL. THE MECHANIC SAID GM HAD A REAL PROBLEM WITH THIS CAR AS THEY HAVE PUT THE BATTERY TOO CLOSE TO THE RADIATOR. THE BATTERY BECOMES EXCEEDINGLY HOT…"~27,560 mi, complaint #1122655
    • "ON 8/15/14 WE CAME OUT TO THE VEHICLE AND IT WOULD NOT START. NO POWER AT ALL AND THE KEY WOULD NOT COME OUT OF IT. LEFT THE VEHICLE SIT OVERNIGHT AND SAME THING IN THE MORNING ON 8/16/14. WE CALLED AND GOT A JUMP FROM A TOW TRUCK AND DROVE THE VEHICLE HOME…"~45,000 mi, complaint #1098516
  27. #27

    corrosion and rust

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "REAR BUMPER STEEL FRAME RUSTED OUT AND IS COMPLETELY USELESS IN A REAR END CRASH."~145,950 mi, complaint #1683065
  28. #28

    evap system

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE EVAPORATOR VENT NEEDED TO BE REPLACED. THE VEHI…"~76,964 mi, complaint #1067668
  29. #29

    exhaust system

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "2ND AIR INJECTION CHECK & SHUT OFF VALVE HAS FAILED FOR THE 3RD TIME ON THIS VEHICLE. I CONTACTED A FRIEND OF MINE AT GM AND A GLOBAL TECHNICAL SPECIALIST IN THE EXHAUST MANIFOLDS/HEAT SHIELDS/SAI DIVISION OF THE GENERAL MOTORS GLOBAL PROPULSION SYSTEMS STATE…"~46,737 mi, complaint #1420320
    • "AUTO TOTALED SEPT 8, 2020. LOST CONSCIENCE WITH TAILPIPE LOOSE AT BACK OF CAT CONVERTER. DIAGNOSED WITH LOW BLOOD SUGAR AT HOSPITAL. SEVERE INJURIES: SPINAL, RIGHT ARM, LEFT LEG. DO NOT REMEMBER ACCIDENT, EVEN TODAY. TOOK DOWN ELECTRIC POLE AND PINE TREE.…"~92,000 mi, complaint #1747209
  30. #30

    heater core and blower

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHEN THERE IS ANY MOVEMENT TO THE CAR BEFORE STARTING THERE IS A KNOCKING THAT SOUNDS LIKE IT IS COMING FROM THE AIR VENT ON THE PASSENGER SIDE; POSSIBLE ACTUATOR DOOR ?? ALSO, WHEN SWITCHING BETWEEN FRESH AND RECIRCULATED AIR THE KNOCKING STARTS AND LASTS 1 -…"~18,500 mi, complaint #1062732
    • "MY IMPALA HEATING AND AIR CONDITION UNIT DOES NOT WORK PROPERLY AND MAKES CLICKING NOISE WHEN I DO THE FOLLOWING: GET IN THE CAR, START THE CAR, TOUCH THE HEATING AND AC KNOBS. I WAS ADVISED BY THE MECHANIC THAT THEY CAN'T TELL ME WHAT IT WOULD COST BUT THIS I…"~70,000 mi, complaint #1358848
  31. #31

    parking brake

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "GEAR WILL NOT GO OUT OF PARK. THIS ISSUE HAS HAPPENED ON NUMEROUS OCCASIONS AND THE CAR HAS TO BE TOWED. THIS IS NOT SAFE AS THERE IS NO WARNING AND THIS CAN OCCUR AT ANY GIVEN TIME OR PLACE. "~136,000 mi, complaint #1257941
  32. #32

    power windows and locks

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "I HAD TO HAVE AN ACTUATOR REPLACED ON MY 2010 CHEVROLET IMPALA. WHEN I CALLED OTHER MECHANIC SHOP (INCLUDING GM), WAS UNINFORMED THAT THIS IS A COMMON ISSUE WITH IMPALAS. I ALSO HAD SEVERAL COWORKERS WITH IMPALAS HAVE THE SAME ISSUE. CONSIDERING THIS ISSUE I…"~63,000 mi, complaint #1065283
    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRUNK LOCKED AND WAS UNABLE TO BE OPENED. WHEN THE FAILURE OCCURRED, THE TURN SIGNALS ALSO FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE 12 VOLT RELAY TO THE TRUNK RELE…"~90,000 mi, complaint #1185323
  33. #33

    steering electric assist

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "2010 CHEVROLET IMPALA LS: MY IMPALA SEEMS TO STEER HARD AND HURTS MY HANDS WHEN TRAVELING ON TRIP GOING TO TAKE TO LOCAL GARAGE AND SEE WHAT IT IS ,ALSO THE DRIVER SEAT SNAPS WHEN YOU SIT IN IT."~49,943 mi, complaint #1249322
    • "STEERING IS HARD TO TURN AND MAKES A WHINING NOISE WHEN DRIVING."~100,000 mi, complaint #1424288
  34. #34

    suspension struts shocks

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE REAR OF THE VEHICLE MADE A RATTLING NOISE. AS TIME PROGRESSED, THE RATTLING NOISE CHANGED TO A BANGING NOISE. ALSO, WHILE DRIVING AT HIGH SPEEDS, THE TRANSMISSION SUDDENLY DOWNSHIFTED TO A…"~4,000 mi, complaint #1108714
  35. #35

    tire failure

    1 stranded, 1 broken

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA EQUIPPED WITH GOOD YEAR RADIAL TIRE P225-55R17 95T, DEPARTMENT OF TRANSPORTATION NUMBER M643HHDR061, SERIAL NUMBER 0266496130292535. THE CONTACT NOTICED THE PASSENGER FRONT TIRE FAILED. THE VEHICLE WAS TAKEN TO A LOC…"~3,500 mi, complaint #837715
  36. #36

    unintended acceleration

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • " I WAS DRIVING AT APPROXIMATELY 30MPH WHEN I APPROACHED A CURVED AND TOOK MY FOOT OF THE GAS PEDAL AND THE CAR SPED UP TO 40 WHEN I HIT THE BRAKE .I AM THE BRAKE WORKED.NOW IT HAPPENS MORE OFTEN .I BELIEVE THIS SHOULD BE INVESTIGATED BEFORE SOMEONE GET HURT.…"~27,000 mi, complaint #960154
    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE SUDDENLY ACCELERATED, THE STEERING WHEEL AND BRAKES WERE UNRESPONSIVE. THE CONTACT MENTIONED THAT THE DRIVER LOST CONTROL OF THE VEHICLE CAUSING IT TO ROLL…"~40,445 mi, complaint #1076744
  37. #37

    wiper and washer

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHILE DRIVING ON THE INTERSTATE MY VISIBILITY BECAME VERY DIFFICULT TO BE ABLE TO CONTINUE DRIVING. MY WINDSHIELD WIPERS STOP WORKING, SO I HAD TO PULL OFF THE INTERSTATE BECAUSE OF POOR VISIBILITY. THE MOTOR AND THE TRANSMITTER IN THE WIPERS ARE WORKING BUT T…"~54,856 mi, complaint #1145620
    • "WIPER STOPPED WORKING WHILE DRIVING ON EXPRESSWAY ON HEAVY RAIN THERE IS NO POWER FROM FUSE TO WIPER HAVE CHECKED EVERYTHING POSSIBLE .SEATBELT SOMETIMES DOESN'T LOCK ON PASSENGER SIDE AND SOMETIMES IT COMES OFF ON ITS OWN KNOCKING NOISE IN FRONT DASH BOARD AN…"~114,000 mi, complaint #1336706
  38. #38

    catalytic converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN YOU CRANK IT UP IT SOUNDS LOUD. AS YOU PRESS THE GAS IT HAS RATTLING NOISE UNDERNEATH THE CAR. LOSS OF POWER YOU HAVE TO PRESS THE PEDAL DOWN TO THE FLOOR JUST TO GET UP SOME SPEED. USING TONS OF GAS. HAS SMOKE COMING OUT OF THE TAIL PIPE. STRONG ODOR OF…"~107,000 mi, complaint #1212662
  39. #39

    engine cooling

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE ANTIFREEZES IT GUM UP THE MOTOR THE ORANGE ANTIFREEZES."~145,000 mi, complaint #1254798
  40. #40

    engine oil consumption

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2010 Chevrolet Impala. The contact stated that while driving at various speeds, the front-end of the vehicle would lower and the front end was unstable. In addition, the check engine warning light would remain illuminated. The vehicle was al…"~120,000 mi, complaint #1800715
  41. #41

    fuel tank and lines

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I WAS NOTICED THAT THE CAR IF IT SETS WITHOUT BEING RAN. THAT IT WAS LOSSING GAS ON THE GAS GAUGE. I WOULD PARK THE CAR OVER THE WEEKEND AND WHEN I CHECK THE MONDAY BEFORE WORK THAT THE GAUGE HAD DROPPED. I HAD A FRIEND CHECK AND HE SAID THAT THE FUEL LINES WH…"complaint #1568951
  42. #42

    instrument cluster

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE TRAVELING WITH THE CRUISE CONTROL ACTIVATED AT SPEEDS OF 75 MPH, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL WAS EXTREMELY DIFFICULT TO READ ON A VERY SUNNY DAY, EVEN WITH HIS SUNGLASSES ON. THE VEHICLE WAS…"~1,000 mi, complaint #794639
  43. #43

    seat mechanism

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "1 MY DRIVER SIDE SEAT BEAT WILL NOT LATCH NO MATTER WHAT I HAVE DONE DOES IT MOVING OR SITTING STILL JUST WILL NOT LATCH. 2 THE READ OUT ON MY DASH SAY'S ENGINE POWER REDUCED AT TIMES THIS WILL COME ON WHEN STARTED AND STAY ON FOR SHORT AND EXTENDED TIMES PLEA…"~107,000 mi, complaint #1436604
  44. #44

    steering column

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. UPON STARTING THE VEHICLE, THE STEERING COLUMN SEIZED. THE CONTACT WAS UNABLE TO TURN OR REMOVE THE KEY FROM THE IGNITION. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS DRIVEN TO A DEALER FOR DIAGNOST…"~53,000 mi, complaint #1226583
  45. #45

    tpms

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I AM THE OWNER OF 3 QUICK LUBE CENTERS AND SERVICE THOUSANDS OF VEHICLES PER MONTH. THERE IS A PROBLEM WITH THE VALVE STEMS ON THE NEWER TIRES WITH THE TPMS. THE METAL USED IS SUBSTANDARD, THEY BREAK VERY EASILY. I HAVE SEEN THEM BREAK BY TAKING OFF THE MET…"complaint #876275
  46. #46

    trunk or liftgate

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "2010 CHEVROLET IMPALA CUSTOMER IS CONCERNED WITH THE REMOTE ELECTRIC TRUNK LID RELEASE MECHANISM FAILING AND NO BACKUP MANUAL RELEASE MECHANISM FROM EITHER OUTSIDE ON THE CAR TRUNK LID OR INSIDE THE PASSENGER COMPARTMENT OF THE CAR. *MW "~17,978 mi, complaint #1156787

Search NHTSA's own recall and complaint database for CHEVROLET IMPALA directly.