2009 CHEVROLET IMPALA

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    airbag system

    147 unsafe, 7 annoyance

    154
    incidents
    Typical range: 46,000–100,000 mi

    Median 72,500 mi, based on 215 reports (24% had no usable mileage)

    • "WE HAVE OWNED THIS CAR SINCE IT WAS NEW AND THE AIRBAG LIGHT NEVER STAY OFF AFTER SO MANY REPAIRS WE SEE NO HOPE OF IT BEING REPAIR. CHEVROLET IS DOING ANOTHER COVER UP JUST LIKE THE IGNITION SWITCH. WE HAVE SPENT OVER 700 ON REPAIRS ONLY TO STILL HAVE THE AIR…"~1,000 mi, complaint #1316389
    • "CHECK AIRBAG WARNING CAME ON. THE RIGHT FRONT SEAT BELT TENSIONER KIT WAS INSTALLED. CHECKED CODES HAD CODE B001B. REPLACEMENT AT THE COST OF $270.97. *TR"~45,698 mi, complaint #1089145
    • "SERVICE AIR BAG SENSOR INTERMITTENTLY ILLUMINATES AND REMAINS ON WHILE DRIVING, AS DOES THE AIR BAG WARNING SYMBOL. UNSURE IF AIR BAG WILL INFLATE IN A CRASH IF LIGHT IS ON DURING A CRASH. CONSIDERABLE SAFETY CONCERN FOR MYSELF AND FAMILY WHICH ARE CURRENTL…"~83,000 mi, complaint #1294460
    • "A FIX AIRBAG WARNING COMES UP ON THE DASHBOARD DISPLAY. IT IS INCONSISTENT- AS IT WILL COME ON WHEN STARTING THE CAR, BUT MOST OFTEN WHILE DRIVING. IT WILL STAY ON FOR 1 MINUTE TO MAYBE 5 MINUTES, THEN GOES OFF. IT STARTED ABOUT 2 WEEKS AGO AND HAS COME ON AP…"~107,000 mi, complaint #1313193
    • "I BOUGHT THIS CAR FROM THE CAR LOT AND THE SENSORS KEEP GOING OFF, THE SEAT BELT DOESN'T LOCK UP, SOMETIMES IT SAYS ENGINE IS HOT TURN OF AC WHEN IT ISN'T ON. AND WHEN TURNING IT'S WILL SOMETIMES MAKE A VIBRATING NOISE THAT WON'T ALLOW ME TO GO THEN THE ACCELE…"~230,000 mi, complaint #1662736
  2. #2

    stability and traction control

    81 unsafe

    81
    incidents
    Typical range: 59,000–120,000 mi

    Median 83,000 mi, based on 150 reports (9% had no usable mileage)

    • "THE VEHICLE TRACTION CONTROL SYSTEM (TCS) - "SERVICE SYSTEM" WARNING MESSAGE APPEARED ( LIT UP ) ON DASH DISPLAY AS THE VEHICLE OPERATOR ATTEMPTED TO PULL OUT INTO TRAFFIC, MAKING A LEFT TURN ONTO THE ROADWAY.THE WARNING MESSAGE WAS ACCOMPANIED BY A GRINDING N…"~7,600 mi, complaint #890507
    • "ALL CHEVROLET IMPALAS DATING BACK TO 2002-2009 HAVE PROBLEMS WITH THEIR TRACTION CONTROL SYSTEMS. THE ENGINE POWER IS REDUCED AND THE VEHICLE SLOWS IMMEDIATELY. THIS PROBLEM HAS BEEN IGNORED BY CHEVROLET SINCE 2002. FORTUNATELY, NO ONE HAS BEEN KILLED. CHEVROL…"~62,000 mi, complaint #915905
    • "MY CHEVROLET IMPALA REDUCES THE POWER OF THE ENGINE DOWN TO 20 MPH OR LESS AND INDICATES CHECK TRACTION CONTROL AND REDUCED ENGINE POWER. I WAS ALMOST REAR ENDED BECAUSE OF THIS AND HAD TO PULL OFF THE FREEWAY TO AVOID FURTHER POTENTIAL COLLISIONS. *TR"~82,654 mi, complaint #976573
    • "WHAT HAS TO HAPPEN BEFORE SOMETHING IS DONE ABOUT THIS PROBLEM ? TRACTION CONTROL LIGHT AND REDUCE ENGINE POWER LIGHT COMES ON GOING DOWN THE INTERSTATE AND THE CAR SHUTS DOWN AND YOU HAVE TO TRY AND GET CAR PULLED OVER TO THE SIDE OF THE ROAD WITHOUT HITTING…"~120,000 mi, complaint #1440015
    • "I HAVE GOTTEN SERVERAL ERROR WITH CHECK SERVICE TRACTION CONTROL SINCE I PURCHASE THE USE CHEVELOT IMPALA LS 2009 BACK IN 2012. IT ALREADY HAD 88,000 MILES ON IT AND ABOUT A YEAR AFTER I HAD THE CAR I STARTED TO GET THIS MESSAGE. THE SECOND IT OCCURED I WAS ON…"~213,666 mi, complaint #1248658
  3. #3

    hv system fault reduced power

    2 stranded, 65 unsafe

    67
    incidents
    Typical range: 68,000–111,000 mi

    Median 90,000 mi, based on 138 reports (8% had no usable mileage)

    • "SERVICE TRACTION ENGINE POWER REDUCE. *TR ## VIN FAILED ##"~8,700 mi, complaint #971134
    • "WHILE DRIVING ABOUT 35 MPH, MY CAR INSTANTLY REDUCED SPEED AND THE TRACTION CONTROL AND POWERED REDUCED TO ENGINE LIGHT DISPLAYED. MY CAR REDUCED SPEED TO ABOUT 10 MPH AND I COULDN'T ACCELERATE ANYMORE. I BEGAN COASTING. I DROVE DIRECTLY TO THE DEALERSHIP AND…"~67,000 mi, complaint #1158567
    • "I WAS DRIVING DOWN THE HIGHWAY WHEN TRACTION CONTROL AND CHECK ENGINE LIGHTS CAME ON. CAR WENT INTO REDUCED POWER MODE AND FINALLY DIED WHILE STILL MOVING. LOST POWER STEERING. THEN MY CAR SHUT DOWN, HAD A VERY DIFFICULT TIME GETTING IT OFF THE ROAD. THERE SEE…"~90,000 mi, complaint #1004152
    • "WHILE DRIVING THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT COMES ON AND REDUCE ENGINE POWER READS ACROSS THE SCREEN. CAR SLOWS TO 45 MILES AN HOUR AND TURNS OFF. I HAVE HAD THE THROTTLE REPLACED AND THE THROTTLE BODY REPLACED. THE PROBLEM STILL ON GOING..…"~112,000 mi, complaint #1324344
    • "THIS HAS BEEN HAPPENING FOR SEVERAL YEARS, AND HAPPENED AGAIN YESTERDAY..... PULLED OUT ONTO [REDACTED ADDRESS] AND TRACTION CONTROL LIGHT CAME ON, DASH SAID "ENGINE POWER REDUCED", BUT DID NOT SEEM TO BE SIGNIFICANTLY LOW ON POWER. DROVE ABOUT [REDACTED ADDR…"~204,000 mi, complaint #1679869
  4. #4

    engine stall or no start

    9 stranded, 49 unsafe

    58
    incidents
    Typical range: 64,000–111,500 mi

    Median 85,000 mi, based on 176 reports (8% had no usable mileage)

    • "I HAD JUST TURNED ONTO THIS ROAD, HAD NOT EVEN GONE A MILE. NO SPEED, NO BLACK MARKS, CAR SHUT DOWN RAN OFF THE ROAD AND HIT A TREE STUMP. TOTAL THE CAR. THE STEERING WHEEL WAS BENT ALMOST IN HALF. I HAVE PICTURES OF THE CAR. I GOT THIS CAR NEW, SO ALL MIL…"~1,800 mi, complaint #1085730
    • "I HAVE NOTICED A SORT OF JERKING OR CHUGGING FEELING WHILE TRAVELING AT DIFFERENT SPEEDS AND DIFFERENT ENVIRONMENTS, SUCH AS HIGHWAY AND CITY. THE PROBLEM DOES SEEM TO BE WORSENING. THE SERVICE TECHNICIAN AT THE DEALERSHIP REFERRED TO THIS AS A "FISHBITE". I…"~63,000 mi, complaint #1082103
    • "DISPLAYS "REDUCED ENGINE POWER" ON THE DASHBOARD AND THE ENGINE LIGHT IS ON"~88,000 mi, complaint #1424512
    • "TODAY MUST OF BEEN A RECORD FOR HOW MANY TIMES MY IMPALA SHUT ITSELF OFF! I LOST COUNT AT ABOUT 20 TIMES! IM OVER A HUNDRED MILES AWAY FROM HOME AT MY PARENTS HOUSE AND ON MY ATTEMPT TO GET HOME THE IMPALA WOULDN'T LET ME DRIVE MORE THAN 10 MINUTES. BECAUSE OF…"~112,254 mi, complaint #1008764
    • "WHEN I PUT MY CAR IN PARK, I TRIED TO TURN MY IGNITION IT WILL NOT MOVE OR TURN FORWARD. I RECENTLY PAID TO HAVE IT FIXED LAST YEAR AND NOW I HAVE THAT SAME PROBLEM AGAIN. *TR"~1,445,000 mi, complaint #974744
  5. #5

    throttle and pedal

    37 unsafe

    37
    incidents
    Typical range: 65,500–125,000 mi

    Median 98,500 mi, based on 90 reports (9% had no usable mileage)

    • "WHILE ACCELERATING AFTER A STOP AT A RED LIGHT THE THROTTLE LOST RESPONSIVENESS. THE CHECK ENGINE LIGHT CAME ON AND THREE MESSAGES APPEARED ON THE DASH BOARD DISPLAY. 1. 'SERVICE STABILITRACK' 2. 'TRACTION CONTROL MALFUNCTION' FOLLOWED BY 3. 'REDUCED ENGINE P…"~35,200 mi, complaint #976622
    • "CLIMBING UP ALPOWA GRADE ON HIGHWAY 12 IN WASHINGTON STATE, THE CHECK ENGINE LIGHT CAME ON, "ENGINE POWER IS REDUCED" CAME ON IN THE ODOMETER WINDOW. APPROXIMATELY 35 MILES LATER, BEYOND DODGE JUNCTION AND BEFORE STARBUCK TURNOFF, THERE WAS ANOTHER MESSAGE F…"~80,775 mi, complaint #1076010
    • "WAS DRIVING CAR AND TRACTION CONTROL LIGHT CAME ON AND THEN CHECK ENGINE LIGHT. LOST POWER AND BRAKES. CAR WAS ABLE TO STOP BUT VERY HARD. GLAD NOBODY WAS IN FRONT OF ME OR I WOULD HAVE IT THEM. THIS IS VERY DANGEROUS AND I THINK THERE SHOULD BE A RECALL ON TH…"~104,122 mi, complaint #1039941
    • "I CRANKED MY 2009 CHEVROLET IMPALA LEAVING A NEARBY GAS STATION AND THE MESSAGE SERVICE TRACTION CONTROL FLASHED, THEN ENGINE POWER REDUCED, AND THE CHECK ENGINE LIGHT CAME ON. MY CAR DROVE SLUGGISH HOME AT A VERY SLOW SPEED. LUCKILY I WAS ONLY ABOUT 5 MINUTE…"~126,000 mi, complaint #1104368
    • "VEHICLE SERVICED BY FIRESTONE COMPLETE AUTO CARE, NOVEMBER, DECEMBER 2016 VEHICLE WAS IN MOTION, ON A CITY STREET VEHICLE EXHIBITED REDUCED ENGINE POWER, RAN ROUGH, TRIGGERED ENGINE ERROR ALARM. DIAGNOSTIC BY FIRESTONE REVEALED A PEDAL POSITION SENSOR ERRO…"~223,300 mi, complaint #1366046
  6. #6

    wiring harness

    23 unsafe, 6 annoyance

    29
    incidents
    Typical range: 60,000–147,500 mi

    Median 79,000 mi, based on 44 reports (20% had no usable mileage)

    • "ABOUT 2 WEEKS AFTER REPLACING A BAD BATTERY I NOTICED THAT MY RADIO (FACTORY INSTALLED) WOULDN'T TURN ON. UPON FURTHER INVESTIGATION I NOTICED THAT MY TURN SIGNALS DON'T MAKE THE TICKING NOISE WHEN THEY ARE BLINKING. UPON FURTHER INVESTIGATION I NOTICED THAT…"~37,000 mi, complaint #1090221
    • "TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DEFOGGER FAILED TO FUNCTION PROPERLY. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE WIRING HARNESS THAT SUPPLIES POWER TO THE REAR DEFOGGER WAS MELTED…"~60,000 mi, complaint #1058871
    • "2009 CHEVROLET IMPALA. MARCH 2015 KEY FAILED TO DISENGAGE FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SHIFT PARK FUSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THIS AFTER THE RECALL FOR IGNITION SWIT…"~78,251 mi, complaint #1286054
    • "WHEN STATIONARY AND WHEN INITIALLY MOVING, THE VEHICLE MAKES A LOUD CLICKING SOUND WHICH SEEMS TO ORIGINATE INSIDE DASH BOARD. UPON LOOKING THIS ISSUE UP ONLINE MANY HAVE STATED A BAD ACTUATOR BEING THE CAUSE. THIS DEFINITELY APPEARS TO BE A MANUFACTURER DEFEC…"~140,000 mi, complaint #1268086
    • "WHILE DRIVING ONTO A HIGHWAY WHEN I REACH 56 MILES PER HOUR MY VEHICLE LOST POWER AND SLOW DOWN THE BRAKES LOCKED AND THE ELECTRICAL SYSTEM WENT HAYWIRE. THE LOCKS STARTED LOCKING AND UNLOCKING WHILE THE VEHICLE WAS IN MOTION. THE LIGHTS STARTED FLICKERING ON…"~303,303 mi, complaint #1173383
  7. #7

    power windows and locks

    23 unsafe, 1 broken, 4 annoyance

    28
    incidents
    Typical range: 36,000–86,000 mi

    Median 49,000 mi, based on 41 reports (31% had no usable mileage)

    • "DOOR LOCKS WORK INTERMITTENTLY WITH REMOTE, ESPECIALLY OVER 75 DEGREES. USUALLY DRIVER DOOR LOCK BUT CAN BE ANY. ALL STILL WORK MANUALLY. THIS CAN BE VERY DANGEROUS BECAUSE HANDICAPPED PEOPLE ARE OFTEN IN THIS VEHICLE AND CAN'T GET OUT ON THEIR OWN. ALSO INTER…"~18,000 mi, complaint #1544811
    • "DOOR LOCKS! THE REAR CAR DOOR LOCKS (ACTUATORS) WILL NOT OPEN WITH THE KEY FOB, OR WITH THE POWER DOOR LOCK BUTTON. THIS HAPPENED WITH THE CAR STOPPED. MY CHILDREN NOW HAVE TO WAIT FOR ME TO PUT THE WINDOW DOWN TO UNLOCK THEIR DOORS MANUALLY. THIS HAPPENED…"~32,000 mi, complaint #1298091
    • "TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DOOR LOCK ACTUATOR ON THE FRONT PASSENGER DOOR FAILED TO LOCK AND UNLOCK USING THE KEY FOB. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL CLICKING NOISE COMING FROM THE AIR CONDITIO…"~49,000 mi, complaint #1343035
    • "TRIED TO LOCK DOORS WITH KEY FOB AND BOTH REAR DOORS AND SOMETIMES PASSENGER SIDE WOULD NOT LOCK. ATTEMPTED TO LOCK FROM INSIDE VEHICLE AND WOULD STILL NOT LOCK OR UNLOCK. *TR"~74,800 mi, complaint #1048772
    • "MY CAR OCCASIONALLY MAKES A TICKING NOISE FROM THE DASH. THIS COMES AND GOES PERIODICALLY. IT STARTS WHEN I OPEN THE DOOR (ANY DOOR) AND CONTINUES FOR ABOUT A MINUTE. IN THE PERIOD WHEN THIS NOISE COMES AND GOES THE DOORS WILL AUTOMATICALLY LOCK, I.E. IF I…"~140,000 mi, complaint #1474225
  8. #8

    brake hydraulics

    16 unsafe

    16
    incidents
    Typical range: 11,000–44,000 mi

    Median 25,000 mi, based on 35 reports (8% had no usable mileage)

    • "IN JUNE 2010 I WAS DRIVING ON THE INTERSTATE 90 WEST TOWARD DENVER CO. THE TERRAIN WAS STEEP AND WINDING AND DUE TO HEAVY TRAFFIC THE PACE WAS FAST. THE TRAFFIC AHEAD OF ME BEGAN SLOWING AND I BEGAN TO SLOW BY STEADY LIGHT PRESSURE ON THE BRAKE PEDAL. MY BRAKE…"~2,600 mi, complaint #829663
    • "THERE APPEARS TO BE MANY ISSUES RELATED TO BRAKES AND SUSPENSION FOR THE CHEVY IMPALA. AFTER ONLY 10K MILES, THE BRAKES BEGAN TO PULSATE. THE DEALERSHIP RESURFACED THEM. THEY WERE FINE FOR A BIT LONGER BUT THEN THE ISSUE REOCCURED. I AM NOT SURE IF ITS A OVERH…"~10,000 mi, complaint #905657
    • "I TOOK THE VEHICLE FOR MAINTENANCE AND FOR A PROBLEM WITH THE BRAKES VIBRATING AND GRINDING. THE VEHICLE HAS BEEN TO THE DEALER SIX TIMES. I HAVE CONTACTED GM TWICE. THE FIRST TIME, THEY AUTHORIZED SERVICES. THEY ARE LOOKING IN TO IT NOW. I DO NOT FEELS SAFE I…"~15,316 mi, complaint #859800
    • "TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHENEVER YOU ARE DRIVING DOWN A HILL THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND THE BRAKES OVERHEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSTALLED NEW ROTORS UNDER THE WARRANTY BUT WITHI…"~25,000 mi, complaint #877854
    • "WHEN MAKING A LEFT TURN THE VEHICLE LOCKS UP AND WILL NOT MOVE FORE ONE MINUTE."~191,854 mi, complaint #1567020
  9. #9

    brake pads and rotors

    15 unsafe

    15
    incidents

    Commonly reported, insufficient mileage data - n=14, median 43,500 mi, no reliable range below 25 reports.

    • "I WAS TRAVELING SOUTH ON 395 GOING TO BISHOP CA. WHEN ON THE DOWNHILL SIDE ON STEPPED ON MY BRAKES TO SLOW DOWN WHEN THE CAR STARTED TO VIBRATE AND SHUTTER VIOLENTLY,WHEN I TOOK THE CAR 2009 CHEVY IMPALA TO THE DEALER THEY SAID MY ROTORS WERE WARPED,THIS WAS A…"~4,200 mi, complaint #836212
    • "TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE BRAKES, ROTORS AND CALIPERS FAILED AND WERE REPLACED. THE FAILURE RECURRED 15,100 MILES LATER AND THE ROTORS AND CALIPERS WOULD REQUIRE REPLACING A SECOND TIME. THE MANUFACTURER WAS NOTI…"~15,000 mi, complaint #966451
    • "BOUGHT CERTIFIED IMPALA WITH 38000 MILES. HAS 12MONTH/12000 MILE WARRANTY. NOTICED PULSATING IN BRAKES AND THEY SAID IT WAS ROTORS NEEDED TURNING, BUT CERTIFICATION PAPERS STATE CAR IS SOLD AS IF NEW. SO ROTORS SHOULD BE COVERED. THEY WANTED TO CHARGE ME TO FI…"~40,000 mi, complaint #774754
    • "COST OVER $483. TO HAVE DEALER REPLACE BRAKES ON THIS VEHICLE. THEY ALSO SAID THEY WERE REPLACING REAR ROTORS IN THE DEAL. WHEN CAR WAS RETURNED WE NOTICED THAT WHILE GOING DOWNHILL, APPLYING THE BRAKES THAT THE FRONT SHOOK VIOLENTLY. CALLED SERVICE MGR AT GM…"~57,320 mi, complaint #900188
    • ""TAKATA RECALL" HAVING PROBLEMS WITH THE ROTORS, TIRE END RODS, AND MOTOR MOUNT."~200,000 mi, complaint #1562576
  10. #10

    key fob and immobilizer

    1 stranded, 10 unsafe, 1 broken, 3 annoyance

    15
    incidents

    Commonly reported, insufficient mileage data - n=14, median 79,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO OPEN WITH THE KEY FOB. IN ADDITION, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED, BUT THE TIRES APPEARED NORMAL. THE CONTACT STATED THAT THE FAILURES MIGHT…"~32,195 mi, complaint #1104968
    • "KEY WENT AND TURNED VEHICLE ON . WHEN I STOPPED TO PULL KEY OUT IT WOULD NOT RELEASE. *TR"~71,000 mi, complaint #1146422
    • "ON 12/11 THE KEY WOULD NOT DISENGAGE FROM IGNITION ALTHOUGH GEAR SHIFT IS IN PARK. ON 12/12 THE CAR WAS ABLE TO START WITH KEY STILL STUCK. I TOOK THE CAR TO THE DEALER AND WHEN THE TECHNICIAN WENT TO GET BASIC INFORMATION TO START THE SERVICE PROCESS THE GEAR…"~79,681 mi, complaint #1138765
    • "MY KEY KEEP GETTING STUCK IN THE IGNITION. AFTER A COUPLE OF TRIES OF WIGGLING IT OUT, IT CAME OUT. BUT WHEN I'D GONE HOME FOR THEN END OF THE DAY MY KEY WOULDN'T COME OUT AT ALL ! I HAD TO LEAVE MY KEY PARTIALLY STARTED BECAUSE THE KEY WOULDN'T COME OUT. SO M…"~97,000 mi, complaint #1058366
    • "KEY STUCK IN IGNITION FOR NO APPARENT REASON,NO ISSUE OR WARNING. *JS"~119,336 mi, complaint #1142928
  11. #11

    steering rack mechanical

    12 unsafe

    12
    incidents

    Commonly reported, insufficient mileage data - n=14, median 46,000 mi, no reliable range below 25 reports.

    • "SINCE I BOUGHT THE CAR IN 2011 USED WITH 23,000 MILES ON I HAVE HAD TO HAVE TWO NEW RACKET PINION STEERING MOTORS/(UNITS) REPLACED AND IF I'M NOT MISTAKEN IT APPEARS A THIRD IS ON IT'S WAY.. THIS IS NOT IN ANY WAY THE CAR IS BEING DRIVEN. THIS IS A FLAW THAT C…"~26,000 mi, complaint #1051931
    • "HEARD A 'WHINING' NOISE FROM UNDER HOOD, THAT CHANGED PITCH WITH ENGINE SPEED. DEALER REPORTED THAT THE STEERING RACK WAS LEAKING, & HAD TO BE REPLACED & TIRES REALIGNED, AT A COST OF $1070. OWNER WAS CONCERNED THAT POWER STEERING LOSS COULD BE A POTENTIAL S…"~42,300 mi, complaint #830029
    • "WAS DRIVING 35 MPH,IN A 40 MPH ZONE,STEERING LOCKED UP AND HIT A CURVE..COULD NOT STEER,THEN AFTER I HIT CURVE . STEERING WENT BACK TO NORMAL..I'M NOT GOING TO DRIVE A CAR THATS UNSAFE... *TR"~46,000 mi, complaint #949673
    • "TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE DRIVING 5 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE RACK AND PINION WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE C…"~50,000 mi, complaint #911689
    • "AFTER I GETTING THE TRANSMISSION FULLY REPAIRED AFTER IT WENT OUT OF NOWERE ANYWAY I WAS DRIVING AND THE STEERING WHEEL LOCKED UP ON ME AND THE SINS ARE STARTED GOING CRAZY IN THE CAR AND I AM ONE PAYMENT AWAY FROM OWNING THE VEHICLE AND THE LAST FEW MONTHS S…"~140,000 mi, complaint #1600370
  12. #12

    transmission automatic

    3 stranded, 9 unsafe

    12
    incidents

    Commonly reported, insufficient mileage data - n=13, median 89,000 mi, no reliable range below 25 reports.

    • "2009 CHEVROLET IMPALA,BOUGHT IN JULY OF 2010 WITH 18,000 MILES ON IT. WHEN I STOP TO PARK THE CAR, MY FOOT IS ON THE BRAKE, I PUT THE GEAR SHIFT INTO PARK AND WHEN I TAKE MY FOOT OFF THE BRAKE THE CAR WILL ROLL FORWARD 8 TO 10 INCHES. IT ALSO DOES IT IN REVERS…"~18,300 mi, complaint #816228
    • "ON 18 APR 2015, MY 2009 CHEVROLET IMPALA EXPERIENCED COMPLETE AND TOTAL FAILURE OF THE TRANSMISSION. SINCE THE WARRANTY IS 5 YEARS/100,000 MILES, I WAS NOT ELIGIBLE FOR REPAIR DUE TO BEING 8 MONTHS BEYOND THE WARRANTY PERIOD. THIS DESPITE THE FACT THAT THE V…"~74,000 mi, complaint #1182522
    • "BAD SOLENOID IN TRANSMISSION CAUSES CAR TO JERK UPON ACCELERATION. TRANSMISSION SLIPS. USUALLY HAPPENS TAKING OFF FROM A STOP WITH A SLOW ACCELERATION. FEELS LIKE BEING REAR ENDED AND CAN CAUSE SLUGGISH ACCELERATION. PROBLEM NEEDS TO BE ADDRESSED WITH A RECALL…"~89,000 mi, complaint #1485245
    • "I BOUGHT THIS CAR USED IN 2012. THIS CAR HAD PERIODIC ELECTRICAL ISSUES AND A CO2 SENSOR FAILURE, BUT THERE WERE NO ISSUES COMPARABLE TO A TOTAL TRANSMISSION FAILURE. EARLIER IN THE WINTER OF 2015, I NOTICED THAT THE TRANSMISSION WOULD NOT SHIFT UP INTO FOURTH…"~115,484 mi, complaint #1186516
    • "POWER REDUCES IN HEAVY TRAFFIC. IF I SLOW BECAUSE OF TRAFFIC IT JERKS LIKE BRAKES ARE STILL ENGAGED. ACTS LIKE TRANSMISSION GOING OUT. THIS CAN CAUSE SOMEONE TO GET RUN INTO FROM BEHIND. THERE WAS A RECALL EARLIER THIS YEAR. THE MILEAGE WAS NOT ENOUGH TO COVER…"~150,000 mi, complaint #1668721
  13. #13

    acceleration loss or hesitation

    10 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=18, median 95,000 mi, no reliable range below 25 reports.

    • "PURCHASED VEHICLE ON 9/6/2012 USED WITH 27,479 MILES. ON 9/19/2012 WITH 27,960 MILES, I WAS ACCELERATING ON AN ONRAMP GETTING ON A HIGHWAY AND TWO MESSAGES APPEARED ON MY DASH: "REDUCED ENGINE POWER" AND "SERVICE TRACTION CONTROL AS WELL AS THE CHECK ENGINE LI…"~27,960 mi, complaint #946827
    • "I HAD CAME TO A STOP AT FOUR WAY INTERSECTION. WHEN IT WAS MY TIME TO PROCEED MY IMPALA WOULD NOT MOVE AT FIRST TRY, AFTER A SECOND TRY I WAS ABLE TO PROCEED WITH LITTLE MOMENTUM AND THEN IT JERKED FORWARD WITH OUT ANY ADDITIONAL GAS PEDDLE MOVEMENT. THIS HAS…"~77,000 mi, complaint #1042711
    • "THIS INCIDENT HAS HAPPENED SEVERAL TIMES LEADING UP TO THE CHECK ENGINE LIGHT REMAINING ON. AS I WOULD BE DRIVING DOWN THE ROAD AT APPROXIMATELY 45 MPH. THE VEHICLE WOULD SUDDENLY START TO JERK TO ACCELERATE AND DECELERATE WITHOUT ME WANTING TO CHANGE SPEEDS.…"~95,056 mi, complaint #1123627
    • "I WAS DRIVING DOWN THE HIGHWAY, AND THE TRACTION CONTROL LIGHT CAME ON AND THE REDUCED ENGINE POWER LIGHT CAME ON. I DROVE A FEW MILES FURTHER GOING ABOUT 65 MILES AND HOUR, AND THE ENGINE DIED IN THE MIDDLE OF THE HIGHWAY. I HAD TO PULL THE CAR OFF THE ROAD…"~97,000 mi, complaint #1007831
    • "CAR IS CURRENTLY AT 134K MILES AND JUST GAVE ME A "REDUCED POWER ENGINE", "CHECK TRACTION CONTROL", AND A CHECK ENGINE LIGHT. I GOOGLED AROUND AND CAME ACROSS A LOT OF CHEVY IMPALAS AROUND THE SAME YEAR (07-10) ARE HAVING THE SAME PROBLEM. IT SEEMS TO BE SOMET…"~134,000 mi, complaint #1287477
  14. #14

    tire failure

    9 unsafe, 1 annoyance

    10
    incidents

    Commonly reported, insufficient mileage data - n=12, median 21,000 mi, no reliable range below 25 reports.

    • "I HAVE A 2009 IMPALA WITH BARELY 15000 MILES. TOOK IN FOR OIL CHANGE AND TIRE ROTATION AT A FIRESTONE BUSINESS. MECHANIC STATES THAT FRONT TIRES WOULD NOT PASS INSPECTION, AND RECOMMENDED 2 FRONT TIRES AND LIFETIME FRONT END ALIGNMENT FOR A COST OF ALMOST 750.…"~15,000 mi, complaint #816622
    • "TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA 1LT WITH THE ORIGINAL GOODYEAR INTEGRITY TIRES, SIZE P225/60/R16. THE CONTACT NOTICED PREMATURE AND UNEVEN WEAR ON THE INSIDE AND OUTSIDE OF THE TIRES. TWO DEALERS WERE NOTIFIED, THE FIRST WAS UNRESPONSIVE AND THE…"~20,000 mi, complaint #839811
    • "A FRONT TIRE DEVELOPED A BUBBLE PROTRUDING FROM A SIDEWALL CRACK ON THE INSIDE OF MY GOODYEAR LS-2 TIRE. A SECOND LS-2 FAILED FROM A SIMILAR SIDEWALL CRACK AT JUST OVER 30,000 MILES. MY 3RD LS-2 IS CURRENTLY FAILING ON THE INTERIOR SIDEWALL WITH ABOUT 48,000…"~21,000 mi, complaint #1017312
    • "TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE EXPERIENCED A TIRE BLOW OUT. THE CONTACT ALSO STATED THAT HE FELT THE VEHICLE WAS CAUSING THE TREADING ON BOTH TIRES TO WEAR EXCESSIVELY. THE VEHICLE WAS NO…"~33,000 mi, complaint #873012
    • "TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA EQUIPPED WITH GOODYEAR EAGLE 2 TIRES, SIZE 225/55/R17. THE CONTACT STATED THAT THE DRIVERS FRONT AND THE PASSENGER REAR TIRES STEEL BELT SEPARATED CAUSING THE TIRE TO BLOW OUT. THE VEHICLE WAS TAKEN TO A DEALER. THE…"~49,510 mi, complaint #1100114
  15. #15

    control module

    7 unsafe, 1 annoyance

    8
    incidents

    Commonly reported, insufficient mileage data - n=11, median 95,000 mi, no reliable range below 25 reports.

    • "2009 CHEVY IMPALA LT MALFUNCTIONS 'BLEND DOOR ACTUATOR NOT TURNING CAUSING THE TEMPERATURE CONTROL SYSTEM TO NOT WORK PROPERLY: *THE HEATER BLOWS COLD AIR WHEN IN PARK *THERE IS A LOUD KNOCKING SOUND COMING FROM THE DASHBOARD. WHEN I START MY CAR, UNLO…"~10,999 mi, complaint #1478194
    • "I HAVE A 2009 CHEVY IMPALA LT WITH FLEX-FUEL. OVER THE LAST FEW MONTHS WHILE DRIVING AT ALL SPEEDS I'VE NOTICED THAT THE ENTIRE DASH BOARD (SPEEDOMETER AREA) WILL LOSE POWER AND ALL THE GAUGES WILL GO OUT AS IF THE CAR WAS TURNED OFF. THE TURN SIGNALS DON'T…"~57,000 mi, complaint #920038
    • "I PLACED THE CAR IN PARK ON THE STREET IN MY COMMUNITY, AND LEFT IT RUNNING WHILE DROPPING SOMETHING IN A MAILBOX. TRIED TO SHIFT INTO DRIVE TO LEAVE, AND IT WOULD NOT SHIFT. MY FOOT WAS FIRMLY ON THE BRAKE BUT THE CONSOLE SHIFTER WOULD NOT BUDGE. I WAS FORCED…"~85,000 mi, complaint #1609018
    • "WE PURCHASED A USED 2009 CHEVY IMPALA AROUND FEBRUARY 2014. WITHIN A WEEK OF DRIVING IT WE STARTED HEARING A LOUD CLICKING NOISE ANYTIME WE UNLOCKED THE DOORS OR CUT ON THE HEAT BUT EVERYTHING SEEMED TO BE WORKING FINE SO WE JUST DEALT WITH NOISE. I DID LOOK O…"~98,000 mi, complaint #1117496
    • "AFTER 1 MONTH OF HAVING MY THROTTLE BODY RESET BY THE DEALER, THE CAR ACTS UP AGAIN. YES AGAIN IN THE RAIN. WELL, I HAVE AN IDEA WHY IT MAY BE ACTING UP. THE FREAKING COMPUTER IS LOCATED WERE THE AIR INTAKE IS. SO WHEN THE CAR STARTS, YOU GUESSED IT GM IT SUCK…"~132,000 mi, complaint #1006259
  16. #16

    other

    1 unsafe, 7 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I HAVE OWNED MY IMPALA SINCE MARCH 2010 AND WHILE IT IS AN ATTRACTIVE CAR, I HAVE HAD NOTHING BUT ISSUES. FIRST MONTH A SENSOR GOES OUT IN THE ACCELERATION, $230 TO REPLACE, IN THE LAST 2 YEARS WE HAVE HAD AN ANNOYING TICKING NOISE WHEN YOU TURN THE CAR ON SOM…"~82,463 mi, complaint #1067059
  17. #17

    suspension arms and bushings

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "A 2009 CHEVY IMPALA POLICE PACKAGE CRUISER CAR CAME INTO OUR SHOP THIS MORNING . THE COMPLAINT WAS OF CHIRPING TIRES SOUND AROUND TURNS.UPON INSPECTION WE FOUND THAT THE RIGHT LOWER CONTROL ARM HAS BROKEN AWAY FROM THE BUSHING AREA. CAUSING THE ALIGNMENT TO BE…"~49,603 mi, complaint #873877
    • "TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING 20 MPH, AN ABNORMAL NOISE EMITTED FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FRONT PASSENGER AND DRIVER LOWER CONTROL ARMS AND PINIONS NEED…"~62,000 mi, complaint #1209436
    • "WHILE DRIVING HEARD A LOUD CLUNKING SOUND AS I TURN THE STEERING WHEEL. UPON INSPECTION, RIGHT HAND LOWER CONTROL ARM BUSHING FOUND TO BE DEFECTIVE. USING NHTSA DATABASE FOUND RECALL ON ONLY POLICE VEHICLES AND CANNOT GET ANSWER WHY ONLY THOSE VEHICLES WERE RE…"~87,261 mi, complaint #1083376
    • "I TAKE A LEFT HAND TURN I HEAR CRACKING; BACKING UP I HEAR CRACKING; LIKE THE FRONT AXLE IS FALLING APART. THERE IS A CONTROL ARM RECALL BUT NOT ON MY CAR JUST POLICE CARS. THE ISSUE WITH MY CAR SOUNDS LIKE THE POLICE ISSUE CAR. I AM KINDA OF SCARED PULLIN…"~109,022 mi, complaint #1094454
  18. #18

    ac compressor and refrigerant

    3 unsafe, 3 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHEN THE CONTACT TURNED ON THE AIR CONDITIONER, AFTER A FEW MINUTES A STRONG ODOR CAME OUT OF THE AIR VENTS IN THE VEHICLE. THE DEALER INFORMED HER THAT THERE WAS A BUILD UP OF MOLD IN THE AIR DUCTS; HOWEVER, NO REP…"~5,712 mi, complaint #736429
    • "TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR CONDITIONER WOULD ONLY BLOW AIR FROM THE WINDSHIELD VENT, AND AS A RESULT, THE WINDSHIELD WOULD FREEZE. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S SIDE DOOR LATCH WOULD NOT ALL…"~16,000 mi, complaint #867853
    • "THERE IS A CLICKING SOUND COMING FROM THE A/C OR DASH AREA OF THE VEHICLE. IT CLICKS FOR ABOUT 5 MINUTES AND THEN GOES AWAY. IF YOU TRY CHANGE THE TEMPERATURE, IT STARTS AGAIN. I HEARD MANY OTHER IMPALAS HAVE THIS SAME ISSUE. I HOPE CHEVY FIXES THIS, IT CO…"~45,085 mi, complaint #1062705
    • "TL* THE CONTACT OWNS A 2009 CHEVROLET. THE CONTACT STATED THAT WHEN OPERATING THE AIR CONDITIONER A BURNING ODOR WAS PRESENT INSIDE THE VEHICLE COMING FROM THE VENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MIL…"~62,000 mi, complaint #1102963
    • "I KNOW THIS SHOULDNT BE A SAFETY ISSUE BUT ON MOST EVERY IMPALA THE AC DOES A CLICKING NOISE AND BLOWS HOT WHEN THE AC IS ON AND BLOWS COLD WHEN THE HEAT IS ON ( WHICH COULD BE A SAFETY ISSUE BECAUSE YOU CANT GET THE WINDOWS TO DEFROST) MOST PEOPLE I KNOW THE…"~150,000 mi, complaint #1679983
  19. #19

    alignment and pull

    6 unsafe

    6
    incidents

    Commonly reported, insufficient mileage data - n=11, median 27,000 mi, no reliable range below 25 reports.

    • "MY CAR PREMATURELY WEARS FRONT TIRES OUT. BY 4200 MILES, MY FRONT TIRES WERE SHOWING THE CORDS. I HAD OWN A 2008 IMPALA (SAME MODEL) AND AT 4000 MILES THE FRONT TIRES WERE BALD. THIS HAS BEEN CONSTANT WITH THIS VEHICLE AND THE PREVIOUS VEHICLE. THE DEALER…"~4,283 mi, complaint #790058
    • "TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE DEALER PERFORMED A FRONT END ALIGNMENT AND THE VEHICLE CONTINUED TO PULL TO THE RIGHT WHILE DRIVING 25 MPH. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO HAVE THE WHEELS REALIGNED. THE MANUFACTURER ADVISED THE CON…"~21,981 mi, complaint #796709
    • "FRONT TIRES HAVE EXCESSIVE WEAR ON THE INSIDE AND OUTSIDE OF THE TIRES ONLY. ORIGINAL GOODYEAR INTEGRITY TIRES ARE STILL ON THE CAR. REAR TIRES ARE FINE AND LOOK "NORMAL". AFTER READING ABOUT OTHER ISSUES LIKE THIS IT MAKES ME BELIEVE THERE IS SOME SORT OF ISS…"~24,220 mi, complaint #879423
    • "VEHICLE HAD BAD SHIMMY AND EXTREME TIRE WEAR ON INNER EDGES AND OUTER EDGES. TOOK TO THE DEALER WHO ADVISED NEEDED A TIRE ROTATION AND AN ALIGNMENT KIT - BOTH OF WHICH WOULD BE A CUSTOMER PAY ITEM. I COMPLAINED TO THE SERVICE MANAGER THAT THIS WAS A FACTORY…"~39,312 mi, complaint #1084931
    • "HORRIBLE SHIMMY/SHAKE WHEN COMING TO A STOP, EVEN AFTER REPLACING BRAKES AND ROTORS. UNEVEN WEAR PATTERN ON TIRES (ESPECIALLY THE FRONT). INNER TREAD AND OUTER TREAD BALD, EVEN AFTER FRONT END ALIGNMENT. ALSO FEELS LIKE THERE'S SOME STEERING ISSUES TO WORK OUT…"~171,200 mi, complaint #1103630
  20. #20

    heater core and blower

    2 unsafe, 4 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "GOING DOWN HIGHWAY GO TO ADJUST AC TEMP. AND THIS LOUD TAP TAP TAP TAP STARTS SOUNDING OFF IN DASH. SCARED ME CAUSED ME TO JUMP AND ALMOST LOSE CONTROL OF CAR. TOOK TO CHEVROLET DEALER THEY REPLACED BLEND DOOR ACTUATOR. I HAVE HAD THIS REPLACED FIVE DIFFER.…"~4,700 mi, complaint #1183880
    • "HEAT / AIR ACTUATOR. THE MOTOR THAT CONTROLS THE HEAT / AIR IN THE DASH ON THE PASSENGER SIDE STARTED TO MAKE A HORRIBLE CLICKING NOISE WHEN THE CAR WAS OFF OR ON. IT WOULD START WHEN THE CAR DOOR WAS OPENED OR WHEN THE CAR WAS STARTED. I HAD TO TAKE IT TO…"~35,000 mi, complaint #1298092
    • "MY VEHICLE STARTED HAVING A KNOCKING NOISE FROM THE GLOVE BOX AREA OF THE VEHICLE WHICH I FOUND OUT TO BE THE BLEND DOOR ACTUATOR. THERE ARE TONS OF COMPLAINTS ABOUT THIS PART FAILING IN IMPALAS WITH NOT THAT MANY MILES ON THEM. *TR"~75,000 mi, complaint #1076064
    • "IN APPROX 2013-2014 ACTUATOR AFFECTING HEATING AND COOLING IN THE VEHICLE NEEDED REPLACED, THEN AGAIN ACTUATOR NEEDED REPLACEMENT IN 2016-17 AND AGAIN NOW. THE PROBLEM KEEPS OCCURRING. THIS IS AFFECTING THE ABILITY TO OPERATE THE VEHICLE DURING EXTREME TEMPERA…"~90,000 mi, complaint #1742217
    • "THERE IS A CONSTANT KNOCKING IN THE DASHBOARD, WHEN I ATTEMPT TO TURN ON THE AIR CONDITION OR THE HEATING SYSTEM IN THE VEHICLE. THIS KNOCKING CAUSES THE HEAT TO BE PASSED THREW THE VEHICLE, IN THE SUMMER TIME I WOULD HAVE TO TURN THE CAR OFF AND ON, THEN KEE…"~100,000 mi, complaint #1077514
  21. #21

    power steering hydraulic

    6 unsafe

    6
    incidents

    Commonly reported, insufficient mileage data - n=15, median 45,500 mi, no reliable range below 25 reports.

    • " I WENT TO A STORE AND WHEN I CAME BACK OUT TO LEAVE IT WOULDN'T SHIFT OUT OF PARK. SO, TO GET IT OUT OF PARK I HAVE TO REACH INTO THE CONSOLE FROM THE PASSENGER SIDE TO PUSH THE RELEASE BUTTON WHILE IT'S IN NEUTRAL WITH THE EMERGENCY BRAKE ON. I HAVE HAD TO…"~40,000 mi, complaint #1088629
    • "TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REP…"~40,000 mi, complaint #1130381
    • "CHEVY IMPALA. 3.5 6CYL. VEHICLE STUCK IN PARK. ELECTRIC PIGTAIL GROUND WIRE FOR SHIFTING BROKE. VEHICLE CANNOT BE MOVED OUT OF PARK UNLESS SOLENOID IS PRESSED BELOW CENTER CONSOLE. WIRES LOOSE COULD BE POTENTIAL FIRE HAZARD. GM REFUSES TO ISSUE RECALL. TALK…"~65,600 mi, complaint #990558
    • "TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS NOT ABLE TO CHANGE GEARS FROM PARK TO REVERSE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE WIRES AND CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REP…"~92,600 mi, complaint #1118199
    • "TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE STARTING THE VEHICLE, THE INTERLOCK FAILED AND IT WAS UNABLE TO SHIFT GEARS FROM DRIVE TO PARK. THE SHIFTER FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE…"~121,000 mi, complaint #1236961
  22. #22

    engine internal

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "I WAS DRIVING ON THE FREEWAY WHEN THE TRACTION CONTROL LIGHT CAME ON AND MESSAGE CAME ACROSS SAYING SERVICE TRACTION CONTROL: THEN CHECK ENGINE LIGHT STARTED FLASHING RAPIDLY AT THE SAME TIME. FOLLOW BY A VERY LOUD KNOCKING NOISE FROM THE ENGINE. THEN SPEED WO…"~87,000 mi, complaint #1296375
    • "WAS DRIVING WHEN THE TRACTION CONTROL LIGHT CAME ON AND MESSAGE CAME ACROSS SAYING SERVICE TRACTION CONTROL: THEN CHECK ENGINE LIGHT STARTED FLASHING RAPIDLY AT THE SAME TIME. FOLLOW BY A VERY LOUD KNOCKING NOISE FROM THE ENGINE. THEN SPEED WOULD NOT ACCELERAT…"~106,000 mi, complaint #1112338
    • ""LOW OIL PRESSURE LIGHT, SHUT OFF ENGINE" KEEPS COMING ON. OIL IS FULL. SO FAR I HAVE AIR BAG LIGHT, TRACTION CONTROL LIGHT, ENGINE LIGHT, ENGINE SPEED REDUCED LIGHT ALL ON! HOW ARE THESE AUTO'S NOT BEING RECALLED! I WILL NEVER OWN A CHEVY AGAIN! UNSAFE PIECE'…"~140,000 mi, complaint #1474227
    • "The contact owns a 2009 Chevrolet Impala. The contact stated that upon purchasing the vehicle from an independent mechanic, the check engine warning light was illuminated. The mechanic informed her that the vehicle was included in an unknown recall. The indepe…"~156,000 mi, complaint #1827087
    • "WE RECEIVED A LETTER SAYING THIS YEAR AND MODEL HAVE A POOR SOLDER CONNECTION THAT CAUSES REDUCTION IN ENGINE POWER AND TRACTION CONTROL FAILURE. OUR CAR HAS THIS PROBLEM. HOWEVER, CHEVROLET WILL ONLY PAY FOR THE FIX IF IT IS UNDER WARRANTY AND HAS LESS THAN…"~185,000 mi, complaint #1181794
  23. #23

    door latch and hinge

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHENEVER THE CONTACT ATTEMPTED TO OPEN THE DRIVER SIDE DOOR, THE METAL LATCH PINCHED HER FINGER. THE REAR PASSENGER REAR WINDOW SQUEALED WHENEVER THE CONTACT ATTEMPTED TO MOVE THE WINDOW UPWARD OR DOWNWARD. THE CON…"~36,000 mi, complaint #1107870
    • "TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO CHECK THE OIL LEVEL, THE HOOD LID WAS OPEN AND INADVERTENTLY CRASHED DOWN ONTO THE CONTACT'S HEAD WITHOUT WARNING. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL AT…"~47,000 mi, complaint #1208614
    • "AT ABOUT 50000 MILES THE REAR DOOR ACTUATOR BEGAN TO WORK INTERMITTENTLY. WITHIN MONTHS IT DID NOT WORK AT ALL. THE DEALER SAID IT WAS EXPENSIVE TO FIX. AT ABOUT 66000 MILES THE SERVICE AIR BAG WARNING LIGHT BEGAN TO COME ON INTERMITTENTLY. AT 68000 MILES I…"~50,000 mi, complaint #1086788
  24. #24

    seatbelt and pretensioner

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • " THE AIR BAG LIGHT ILLUMINATED . WE TOOK THE VEHICLE TO GMC -BUICK DEALER WHO SAID THERE WAS A PROBLEM WITH SEATBELT ANCHOR ASSEMBLY AND HAS HAD A RECALL. THEY SAID THE CAR HAD BEEN IN FOR THE RECALL ID # 89931 AND HAD BEEN CHECKED. WE DID NOT OWN THE VEHICLE…"~40,000 mi, complaint #888855
    • "AIR BAG WARNING LIGHT ON. DEALER SAYS THE SEAT BELT NEEDS TO BE REPLACED DUE TO A BAD SENSOR IN IT. I WAS TOLD THEY SEE THIS PROBLEM A LOT ON THIS MODEL. I HAVE ALSO BEEN TOLD THE BAGS WON'T DEPLOY IN AN ACCIDENT UNLESS THIS IS FIXED. I SIMPLY CANNOT AFFOR…"~60,000 mi, complaint #1054464
    • "CLEANED INTERIOR OF CA WHILE SITTING STILL IN DRIVEWAY. SERVICE SEAT BELT WARNING APPEARED IN INFORMATION CENTER DISPLAY. HAD THE CODE READ AT MECHANIC. SEAT BELT PRETENSIONER WAS FOUND TO BE THE ISSUE."~91,000 mi, complaint #1505873
    • "TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT LOW SPEEDS, THE FRONT DRIVER'S SIDE SEAT BELT DETACHED FROM THE BASE CONNECTED TO THE SEAT. THE CONTACT OBSERVED THAT THE SEAT BELT PRETENSIONER DETACHED. THE VEHICLE WAS TAKEN TO A DEALER WHERE I…"~190,700 mi, complaint #1270479
  25. #25

    steering column

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I HAVE A 2008 CHEVY IMPALA AND MY CAR JUST CUTS OFF WHILE IM DRIVING AND THE KEY GETS LOCKED IN THE IGNITION AND THE DEALERSHIP SAID IT WAS THE AFTERMARKET STEREO SO I TOOK IT OUT IT HAS HAPPENED 4 TIMES SINCE I HAVE SPENT CLOSE TO $700 TO FIX THIS PROBLEM AND…"~60,000 mi, complaint #742474
    • "I DRIVE A 2009 CHEVROLET IMPALA. ON 8-6-[REDACTED ADDRESS] ON THE HIGHWAY I EXPERIENCED A SERIES OF WARNING MESSAGES ON THE DASHBOARD. THE MESSAGES WERE, "SERVICE TRACTION CONTROL, ENGINE POWER REDUCED AND SERVICE ENGINE." AS THE SPEED OF THE CAR BEGAN TO REDU…"~72,874 mi, complaint #1000192
  26. #26

    unintended acceleration

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. HE STATED THAT THE VEHICLE ACCELERATED ON ITS OWN WHILE DRIVING AT ANY SPEED. HE EXPERIENCED THE FAILURE FIVE TIMES. THE MOST RECENT FAILURE OCCURRED WHILE DRIVING 60 MPH WHEN THE VEHICLE ACCELERATED UP TO 65 MPH…"~10,000 mi, complaint #769554
    • "I BEGAN MAKING A LEFT TURN, WHEN THE VEHICLE LOST CONTROL. THE ACCELERATION PICKED UP AND I LOST CONTROL OF THE ABILITY TO STEER. THE BRAKE WOULD NOT PRESS DOWN AND THE VEHICLE PICKED UP SPEED FASTER BEFORE HITTING A TREE. *TR"~78,000 mi, complaint #1167300
    • "TL* THE CONTACT'S BOYFRIEND OWNS A 2009 CHEVROLET IMPALA. ON SEVERAL OCCASIONS, WHILE THE CONTACT WAS DRIVING HER BOYFRIEND'S VEHICLE AT NORMAL SPEEDS, THE VEHICLE INDEPENDENTLY SLOWED DOWN. THE CONTACT PULLED OVER TO RESTART THE VEHICLE. WHILE THE ACCELERATOR…"~150,000 mi, complaint #1379188
    • "I CRASHED HEADING DOWN A HILL .I CRASHED INTO A TELEPHONE POLE AFTER MY CAR SUDDENLY REVVED UP,GAINED SPEED AS I HEADED TOWARDS A TELEPHONE POLE ,WITH LOSS OF POWER STEERING ,BRAKES BECAUSE MY CAR QUIT AFTER GAINING SPEED DUE TO THE RPMS AMPING UP ON THEIR OWN…"~180,000 mi, complaint #1690453
  27. #27

    abs module

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "WHEN SLOWING DOWN AT ANY SPEEDS ABOVE 30 MPH AT TIMES TOO OFTEN I'M GETTING A VIOLENT SHAKING OF THE STEERING WHEEL LEFT TO RIGHT ABOUT 1" IN BOTH DIRECTIONS. IT'S NOT CAUSING ME TO LOSE CONTROL OF THE VEHICLE BUT IT IS NOTICEABLE WHEN RIDING AND DOESN'T FEEL…"~53,000 mi, complaint #920036
    • "IN FEBRUARY 2014,THE TRACTION CONTROL AND ABS WARNING LIGHT BEGAN COMING ON, IN MY 2009 IMPALA, WHEN MAKING A LEFT TURN. THE LIGHTS BEGAN TO COME ON MORE FREQUENTLY AND WOULD STAY ON FOR LONGER TIMES. I TOOK THE CAR TO THE DEALER AND THEY REPLACED THE LEFT HU…"~58,725 mi, complaint #1063346
    • "ABS AND TRACTION CONTROL LIGHTS INTERMITTENTLY COME ON CAUSING CAR TO JERK WITH ACCELERATION, OR OCCASIONALLY, TO SLIP DURING BRAKING. WHEEL HUB ASSEMBLIES HAVE BEEN REPLACED MULTIPLE TIMES AND THE SAME FAULTY ISSUE KEEPS REOCCURRING. LOW QUALITY WIRING AND PO…"~85,000 mi, complaint #1526998
  28. #28

    corrosion and rust

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The support frame rusted due to water collection from rain. This has caused the entire frame to rust through and collapse when the car was jacked up, with the manufacturer supplied scissor jack, to replace a tire. Because of this the DRIVER SIDE door is no lon…"complaint #1920369
    • "the frame of the car is rusted . in places almost all the way through the frame. this was confirmed by chevy dealer. this car has always kept in a garage. I kept the car clean going through a car was with under wash."complaint #2008500
    • "I PURCHASED A 2009 CHEVY IMPALA FROM A LOCAL DEALERSHIP ON 05/12/10 THE CAR WAS SOLD AS NEW 32 MI. ON 05/20/10 CAR WAS TAKEN BACK TO DEALERSHIP FOR DRIVEABILITY PROBLEMS, A REAR SWAY BAR WAS INSTALLED AT FIRST OIL CHANGE I WAS ALERTED BY SERVICE ATTENDA…"complaint #813553
  29. #29

    seat mechanism

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "NOTICED THAT FRONT DRIVER'S SEAT APPEARED TO BE LOOSE. TOOK VEHICLE TO CHEVROLET DEALER WHERE IT WAS PURCHASED. UPON INSPECTION BY THE DEALERSHIP THE FOLLOWING WAS DISCOVERED '" SEAT FRAME BOLTS IN THE REAR AND SLIDES INTO SLOTS IN THE FRONT FOUND METAL FATIGU…"~26,765 mi, complaint #963453
  30. #30

    starter

    2 stranded, 1 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. AN ABNORMAL NOISE WAS ALSO HEARD WHEN THE VEHICLE WAS STARTED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) EXCEED…"~70,000 mi, complaint #1112542
    • "IT WILL NOT CRANK I INSTALLED A BRAND NEW STARTER THE IGNITION SWITCH IS THE PROBLEM"~206,576 mi, complaint #1610583
  31. #31

    suspension struts shocks

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS BEING INSPECTED BY A LOCAL MECHANIC, WHEN SHE WAS INFORMED THAT THE FRONT SUSPENSION FAILED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS N…"~16,000 mi, complaint #872012
  32. #32

    battery and charging

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE RADIO HAS A SHORT IN IT AND HAS DRAINED TWO BRAND NEW BATTERIES AFTER IT SIT FOR OVER 12 HOURS."~120,000 mi, complaint #1229187
    • "STARTED WITH THE AUTOLOCK DOORS FAIL SOMETIMES, THEN THE CAR STARTED SHUTTING OFF AND NOT STARTING I'VE HAD IT IN THE GARAGE TWICE,TO NO AVAIL IT ENDED UP BEING TOWED BACK TO MY RESIDENCE TWO DAYS AFTER REPAIR. REPLACED THE BATTERY, THE BATTERY CABLE AND A REL…"~131,000 mi, complaint #1548087
  33. #33

    glass and windshield

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I HAVE A 2009 CHEVY IMPALA LT. RIGHT AFTER I BOUGHT THIS CAR, I FOUND THAT THERE IS A VISION DISTORTION WITH THE WINDSHIELD. THE DEALER REPLACED IT RELUCTANTLY, AFTER I DISCUSSED WITH THEM. HOWEVER, THERE IS STILL VISION DISTORTION WITH THE NEW ONE, JUST AT…"~1,000 mi, complaint #794461
    • "WINDSHIELD CRACKED INSIDE WITHOUT ANY VISIBLE IMPACT. CRACK WIDENED WHILE DRIVING AT 65 MILES ON I 78 WHEN HEAT WAS TURNED ON. OUTSIDE TEMPERATURE WAS AROUND 40 DEGREES. NOW CRACK IS ALMOST ALL ACROSS WINDSHIELD. THE CRACK IS INSIDE."~17,330 mi, complaint #1250402
  34. #34

    instrument cluster

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE ENTIRE DASH BOARD (SPEEDOMETER AREA) WILL LOSE POWER AND ALL THE GAUGES WILL GO OUT AS IF THE CAR WAS TURNED OFF WHILE DRIVING. THE RADIO WILL STILL WORK, I CAN'T USE THE TURN SIGNAL WHEN THIS HAPPENS. THE CAR WOULD EVENTUALLY GO BACK TO WORKING ON THE DA…"~101,671 mi, complaint #1040099
  35. #35

    lighting exterior

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE DRIVER'S SIDE LOW BEAM HEADLIGHT BURNS OUT AFTER A SHORT PERIOD OF TIME (WITHIN A FEW DAYS UP TO LESS THAN A WEEK). I HAVE REPLACED THE BULB MULTIPLE TIMES WITHIN A SHORT PERIOD. ALSO, REPLACED THE WIRE HARNESS AND IT STILL BURNS OUT THE BULB."~212,000 mi, complaint #1456697
  36. #36

    noise or vibration unspecified

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHEN THE DIRECTION OF THE AIR FLOW CHANGED FROM THE AIR CONDITIONER, A LOUD KNOCKING NOISE EMITTED FROM THE DASHBOARD. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILE…"~106,000 mi, complaint #1306886
  37. #37

    tpms

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "AFTER GETTING NEW BRAKES PUT ON MY CAR, THE LOW TIRE PRESSURE LIGHT WOULD COME ON FOR DIFFERENT TIRES. IT WAS RANDOM AND AFTER CHECKING THE TIRE PRESSURE THEY WERE ALL FINE. THE LIGHT IS ON ALL THE TIME AND WHEN I CHECK MY TIRE PRESSURE ON THE DASH PANEL THEY…"~98,000 mi, complaint #1028811
    • "THE SERVICE TIRE MONITOR SYSTEM LIGHT COMES ON, AND FROM ASKING MECHANICS AND OTHERS THAT HAVE HAD THIS ISSUE, IT IS NOT JUST THE REPLACEMENT OF A SENSOR OR PART. WAS VERY NERVE RACKING WHEN IT FIRST HAPPENED SINCE I THOUGHT THAT THERE WAS A SERIOUS PROBLEM W…"~138,000 mi, complaint #1209549
  38. #38

    wheel bearing

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "CAR WAS PURCHASED IN MAY OF 2009; FRONT TIRES BECAME SEVERELY WORN AS I ADDED MILES TO IT, AS WELL AS THE VEHICLE SHAKING MY ENTIRE BODY WHILE DRIVING IT. (MY PASSENGERS ALSO REPORTED TO ME THAT THEIR WHOLE SEAT AREA WAS SHAKING.) HAD TIRES ROTATED AND BALANC…"~9,148 mi, complaint #878652
    • "TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE INSPECTING THE TIRES, HE NOTICED THAT ALL FOUR TIRES WERE WEARING UNEVENLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE WHEEL CHAMBERS HAD FAILED CAUSIN…"~23,000 mi, complaint #941129
  39. #39

    wheel or rim

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THIS IS A COPY OF A COMPLAIN THAT HAS BEEN SENT TO THE CHEVROLET DIV. OF GENERAL MOTORS. CHEVROLET CUSTOMER ASSISTANCE CENTER PO BOX 33170 DETROIT, MI 48232-5170 [XXX] SEPT. 23, 2010 RE: WARRANTY DECEPTION ( VEHICLE 2009 IMPALA) THIS VEHICLE…"~27,000 mi, complaint #816231
  40. #40

    adas collision warning

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • ""TAKATA RECALL " EVERYTIME I DRIVE MY VEHICLE 5 SECONDS THE CAR JERKS MAKES LOUD SOUND, STARTS BEEPING, MESSAGES APPEAR FLASHING BACK AND FORTH ENGINE POWER REDUCED, SERVICE TRACTION CONTROL, CAR SLOWS DOWN, CAR JERKS AND CHUGS, MAKES LOUD SOUND, BEEPING NOISE…"complaint #1486191
  41. #41

    emissions aftertreatment

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TURNED CAR ON AND THE CHECK ENGINE LIGHT CAME ON. TOOK TO MECHANIC WHO SAID IT WAS THE AIR INJECTION SOLENOID VALVE AND THAT IT IS SUCH A COMMON PART REPLACEMENT ON THESE MODELS THAT THEY KEEP THE EXACT PART IN STOCK! THEY WANT OVER $400 TO REPAIR. *TR"~25,886 mi, complaint #969940
  42. #42

    engine cooling

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, IT MADE AN ABNORMAL THUMPING SOUND LASTING THIRTY SECONDS. THE PROBLEM RECURRED MULTIPLE TIMES. THE VEHICLE WAS THE TAKEN TO A DEALER. THE TECHNICIAN D…"~37,006 mi, complaint #1108366
  43. #43

    engine head gasket

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT ANTI-FREEZE FUMES WERE ENTERING THE VEHICLE AND THE LOWER ENLIST LINE WAS REPLACED. MOST RECENTLY, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED TH…"~56,000 mi, complaint #1021795
  44. #44

    engine oil consumption

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT OIL WAS LEAKING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT ENGINE OIL WAS LEAKING ONTO THE EXHAUST MANIFOLD. THE REMEDY WAS UNK…"~63,000 mi, complaint #1277496
  45. #45

    horn

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HORN FAILED TO ACTIVATE INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. "~65,000 mi, complaint #1117972
  46. #46

    lighting interior

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TAKATA RECALL - DRIVER VANITY LIGHTS NO LONGER COME ON. SERVICE TIRE MONITOR SYSTEM MALFUNCTION AND CLICKING NOISE WHEN AC IS TURNED ON. CLICKING NOISE CONTINUE EVEN WHEN CAR IS OFF."~80,000 mi, complaint #1288346
  47. #47

    steering electric assist

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ESC POWER STEERING WARNING INDICATOR ILLUMINATED AS THE STEERING WHEEL BECAME HARD TO MANEUVER. THE CONTACT STATED THAT THE FAILURE WAS THE SAME AS DESCRIBED IN NHTSA CAMPAIGN NUMBER: 14…"~75,030 mi, complaint #1466144
  48. #48

    trunk or liftgate

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "A DEAD BATTERY AT THE AIRPORT PARKING LOT IN A 2009 CHEVROLET IMPALA MAY NOT SEEM LIKE A PROBLEM, HOWEVER THERE IS NO MECHANICAL TRUNK RELEASE FROM INSIDE THE VEHICLE AND MY BACK SEAT DOESN'T FOLD DOWN, SO I COULDN'T CRAWL INTO THE TRUNK TO TRIP THE EMERGENCY…"~8,165 mi, complaint #749609
  49. #49

    unknown

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2009 Chevrolet Impala. The contact stated while driving 60 MPH, there was an abnormal sound coming from underneath the vehicle. The traction control, ABS, and check engine warning lights were illuminated. The vehicle was taken to a local mec…"~81,000 mi, complaint #1964983
  50. #50

    wiper and washer

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Front defroster not working AND windshield wiper not working consistently. "complaint #1959774

Search NHTSA's own recall and complaint database for CHEVROLET IMPALA directly.