2014 TOYOTA PRIUS

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    brake booster

    37 unsafe, 1 annoyance

    38
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "The contact owns a 2014 Toyota Prius. The contact stated that while driving at an undisclosed speed and attempting to stop the vehicle, the brake pedal was stiff and would not depress easily, requiring exhaustive effort to depress and bring the vehicle to a co…"~116,000 mi, complaint #2014564
    • "The contact owns a 2014 Toyota Prius. The contact stated that the ABS and the traction control warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the brake master cylinder needed to be replac…"~150,000 mi, complaint #2119683
  2. #2

    brake hydraulics

    32 unsafe, 1 annoyance

    33
    incidents
    Typical range: 3,000–74,000 mi

    Median 24,000 mi, based on 32 reports (38% had no usable mileage)

    • "I WAS CROSSING THE TRAIN TRACKS IN PALO ALTO ON CHARLESTON ST NEAR ALMA AND TRIED TO STOP AT A STOP LIGHT RIGHT AFTER THE TRACKS. WHEN I STEPPED HARD ON THE BRAKES, THE BRAKES DID NOT WORK AT ALL. MY CAR DID NOT SLOW DOWN AT ALL AND I HIT THE CAR IN FRONT OF M…"~2,900 mi, complaint #1153202
    • "WE HAVE RECENTLY PURCHASED A 2014 TOYOTA PRISM THAT NOW HAS LESS THAN 4000 MILES ON THE ENGINE. IN A VERY SHORT PERIOD WE HAVE EXPERIENCED A MASS AMOUNTS OF DEFECTS WITH THE CAR. THE FIRST REPAIR WAS TOYOTA HAD TO REPLACE THE BATTERY FROM OUR HOME. THE SEC…"~3,900 mi, complaint #1087522
    • "ON A WINTER DAY MY CAR SLID DOWN A STEEP ROAD AND WOULD NOT STOP WHILE BREAKING, BOTH FRONT FENDER FLARES BROKE OFF CAUSING THE CAR TO ACT LIKE IT WAS ON A SLED. THE CAR EVENTUALLY STOPPED AFTER I PLACED IT IN NEUTRAL AND THEN SLID AGAIN AND THEN IT FINALLY…"~27,000 mi, complaint #1442532
    • "WHEN I START THE CAR AND IT BECOMES IDLE THE BRAKE PEDAL BECOMES STIFF AND GETS STUCK. I HAVE TO PUT THE CAR BACK IN PARK AND RESTART IT FOR THE BRAKE TO WORK PROPERLY. THIS DOESN'T HAPPEN ALL THE TIME BUT HAPPENS ENOUGH FOR ME TO BE CONCERNED. I TOOK IT TO TW…"~77,000 mi, complaint #1578905
    • "THE CAR BRAKES FAILED AT LOW SPEEDS (10-15 MPH) AND BUMPED INTO THE CAR IN FRONT IN A STOP-AND-GO TRAFFIC ON THE WET FREEWAY AFTER A RECENT RAIN. THE BRAKE PEDAL WENT ALL THE WAY DOWN TO TOUCH THE FLOOR, AS IF THE BRAKE PEDAL WAS DISENGAGED FROM THE BRAKING SY…"~176,619 mi, complaint #1514963
  3. #3

    abs module

    15 unsafe

    15
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "ON AUGUST 28,2020 WE WERE DRIVING IN HEAVY RAIN FOR 1 1/2 HRS TO FAYETTEVILLE. OUR BRAKE ABS AND ENGINE LIGHT CAME ON. WE ASSUMED THE LIGHTS WOULD GO OFF, WHEN WE DID NOT DRIVE IT DOING THE NIGHT, BUT NEXT MORNING IT CAME BACK ON. WE CARRIED TO MECHANIC SHOP T…"~102,500 mi, complaint #1689117
  4. #4

    airbag system

    11 unsafe

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "WHILE DRIVING ON STREET I NOTICED IN THE MIDDLE OF MY STEERING WHEEL (WHERE YOU PRESS THE HORN) THERE WERE RAISED MARKS. VERY PROMINENT CENTER OF STEERING WHEEL LEFT SIDE. SLIGHTLY RAISED ON THE RIGHT. I COULD SEE THE RAISED SHAPE AS A QUARTER OF A BUNDT CA…"~9,998 mi, complaint #1188542
    • "OTHER CAR DRIVER JUMP RED LIGHT AND T-ZONE HIT MY CAR FROM FRONT PASSENGER SIDE ,EVERYTHING FROM PASSENGER SIDE WAS BROKEN AND WHOLE INTERIOR WAS BROKEN TILL DRIVER SEAT. LATER ON THE CAR WAS DECLARED TOTAL LOSS. IN THIS BIG CRASH ALSO NONE OF THE AIR BAG WAS…"~12,000 mi, complaint #1211215
    • "MY WIFE WAS DRIVING OUR 2014 TOYOTA PRIUS EASTBOUND ON BROADWAY RD., APPROACHING SOSSAMAN RD., IN MESA, AZ, ON FRIDAY DECEMBER 13, 2019 AT ABOUT 10:00 AM. WEATHER CONDITIONS WERE CLEAR AND DRY. SHE WAS ALONE IN THE VEHICLE, WEARING HER SEAT BELT, TRAVELING A…"~70,000 mi, complaint #1642399
    • "MY AIRBAGS DEPLOYED PRIOR TO IMPACT AT A SPEED OF LESS THAN 25 MPH. I APPLIED THE BRAKES VERY FORCEFULLY AND THE AIRBAGS DEPLOYED PRIOR TO IMPACT. I HAD LITTLE FRONT END DAMAGE AND EVERY SINGLE AIRBAG DEPLOYED."~82,000 mi, complaint #1630619
    • "TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CROWN TOYOTA (LOCATED AT [REDACTED ADDRESS], DECATUR, IL 62526, [REDACTED PHONE]) AND THE CONTACT WAS INFORMED TO HAVE IT…"~113,127 mi, complaint #1583654
  5. #5

    ev drive unit or inverter

    1 stranded, 9 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=10, median 130,000 mi, no reliable range below 25 reports.

    • "I WAS DRIVING ON A FREEWAY OFF RAMP WHEN THE POWER JUST STOPPED. IT DID NOT SLOW BUT STOPPED AND I MANAGED TO PULL OVER. THE WARNING SIGNALS ALL CAME ON AND SO I COULD NOT LOOK UP THE PROBLEM. SINCE THEN THEY SAY THERE IS A PROBLEM WITH THE INVERTER BUT THE DE…"~25,000 mi, complaint #1460848
    • "GOING 70 MPH COMING DOWN A STEEP HILL ON A FREEWAY IN SOLID TRAFFIC, THE CARS AHEAD IN MY LANE SUDDENLY STOPPED. I HAD TO SLAM ON THE BRAKES. MY FOOT WAS ON THE BRAKE AND MY HANDS ON THE WHEEL. WHEN THE CAR AHEAD STARTED MOVING, I PUT MY FOOT ONTO THE GAS PEDA…"~44,250 mi, complaint #1744346
    • "The contact owns a 2014 Toyota Prius. The contact stated was unable to start the vehicle. Additionally, the hybrid system warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed wit…"~86,500 mi, complaint #1900551
    • "VEHICLE STALL . SHOW 'CHECK HYBRID SYSTEM ' STOP THE VEHICLE IN A SAFE PLACE' DEALER SAID PROBABLY INVERTER IPM FAILED."~130,000 mi, complaint #1459076
    • "THE EDR REPORT CLEARLY SHOWED THAT THE BRAKE OIL PRESSURE CHANGES DID NOT CORRELATE WITH THE PROGRESSIVELY INCREASING VEHICLE DECELERATION. THE ISSUE IS OCCASIONAL, RARE AND CANNOT BE REPRODUCED EVERY SINGLE TIME. THIS LEADS TO DISPARITY IN ASSUMED BRAKING DIS…"~176,619 mi, complaint #1535704
  6. #6

    hv system fault reduced power

    3 stranded, 7 unsafe

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "I PULLED OUT ON THE ROAD & THE IT DIED. IT A LITTLE BIT IT STARED UP. THE SAME THING HAPPENED LAST SUMMER. *TR"~6,800 mi, complaint #1141855
    • "I WAS TRAVELING ON AN INTERSTATE HIGHWAY USING CRUISE CONTROL AND GOING ABOUT 72MPH. THE PRIUS SUDDENLY SHUT DOWN. AT FIRST I THOUGHT I HAD BUMPED THE CRUISE CONTROL SO I TRIED RESETTING IT BUT NOTHING HAPPENED. I STEPPED ON THE GAS AND NOTHING HAPPENED I C…"~50,000 mi, complaint #1505317
    • "WITHIN THE LAST SIX MONTHS, AND ABOUT FOUR TIMES, I HAD EXPERIENCED ROUGH/HIGH IDLING DURING HOT DAYS AND AFTER DRIVING OVER 80 MILES; USING AIR CONDITIONING. (I WORK OVER 70 MILES FROM HOME.) I DECIDED TO TAKE THE CAR TO THE TOYOTA OF REDLANDS DEALERSHIP ON…"~53,101 mi, complaint #1206517
    • "HYBIRD SYSTEM MALFUNCTION. CAR LOST POWER AND STALLED WHERE WE CANNOT SHIFT. THAT HAPPENED AFTER DRIVING THE CAR HOME AND LATER TRIED TO START IT IN OUR DRIVEWAY. "~105,000 mi, complaint #1733398
    • "MY 2014 PRIUS HAD A LOSS OF POWER AND CHECK ENGINE LIGHT CAME ON AND MSG CHECK HYBRID SYSTEM APPEARED WHILE STARTED IN THE MORNING AND DROVE OUT OF MY GARAGE. THAT DAY I WENT TO SAN FRANCISCO TOYOTA AND THEY DID A DIAGNOSIS AND TOLD ME THAT MY HYBRID SYSTEM BA…"~190,400 mi, complaint #1715447
  7. #7

    glass and windshield

    6 unsafe, 1 broken

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "I CLOSED THE TRUNK DOOR, AND THE BACK LIGHT GLASS (REAR WINDOW) COMPLETELY SHATTERED. WHEN THIS OCCURRED, THE GLASS WAS NOT CRACKED AND WE WERE NOT IN EXTREME TEMPERATURES (IT WAS ABOUT 65 DEGREES). I TOOK IT TO THE TOYOTA DEALERSHIP, AND THE SERVICE GUY SAID…"~15,680 mi, complaint #1158867
    • "PRIUS WINDSHIELD IS PRONE TO CRACK WHEN TRAVELING ON HIGHWAY. I WAS TRAVELING ON HIGHWAY WHEN A TINY ROCK HIT THE LOWER RIGHT SIDE OF MY WINDSHIELD. THEN I COULD SEE THE TINY CRACK GETTING LONGER UNTIL IT NEARLY REACHED THE MIDDLE IN A MATTER OF TWO MINUTES.…"~41,500 mi, complaint #1471779
    • "WINDSHIELD CRACKED FROM THE SIDE WITHOUT PROVOCATION. ITS POSSIBLE A PEBBLE CAUSED IT, BUT A VERY SMALL PEBBLE AS I NEVER HEARD ANY ROCKS HIT THE WINDOW."~90,000 mi, complaint #1619441
  8. #8

    engine stall or no start

    1 stranded, 5 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WHEN CAR STALLS ...THERE ARE NO BRAKES..HAPPENED TO ME 4 TIMES. HIT OBJECTS 3 TIMES TO STOP."~1,100 mi, complaint #1261457
    • "WHILE DRIVING ON THE FREEWAY AT HIGHWAY SPEEDS A SERIES OF YELLOW TRIANGLES SUDDENLY FLASHED ON THE DASHBOARD ALONG WITH SOME BEEPS. THE ENGINE THEN STALLED AND THE GAS PEDAL NO LONGER RESPONDED TO ANY INPUTS. DUE TO A COMBINATION OF SHEER LUCK AND DRIVER PRES…"~8,858 mi, complaint #1056242
    • "TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. WHILE DRIVING 40 MPH, THE VEHICLE STALLED ON THE ROAD. THE CONTACT WAS ABLE TO VEER TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS LATER TOWED TO WHITE RIVER TOYOTA ([REDACTED ADDRESS], WHITE RIVER JUNCTION, VT 05001, [R…"~63,000 mi, complaint #1588591
    • "WE ARE DRIVING HOME IN THE 55 SOUTH WITH MY FAMILY I HAD FOURTH MONTH OLD AND 2 YEAR OLD AND MY WIFE ALL OF SUDDEN THE CAR WAS STALLED IN THE CARPOOL LANE.IT WAS SCARY PART ME WHAT CAN DO.I NEED TO REACT FAST.WE WHERE THANKFUL THAT WE PULLED OUT SAFELY.THE NEX…"~172,000 mi, complaint #1481254
  9. #9

    other

    2 unsafe, 3 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "ON FRIDAY, JANUARY 12, 2018 I FOUNT THE CAR SEAT SEVERELY SMOLDERING ON THE PASSENGER SIDE. THE CARE WAS FILLED WITH BROWN SMOKE AND TOXIC FUMES. THE SEAT WAS COMPLETELY BURNED AND MELTED AND TOXIC RESIDUE. FIRE DEPARTMENT PUT OUT FIRE WITH WATER. CAR SEAT…"~40,000 mi, complaint #1441657
  10. #10

    unintended acceleration

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "I WAS IN A PARKING LOT AND PUT THE CAR IN REVERSE. THEN I HEARD A "BOOM" AND I THOUGHT THAT I BACKED INTO SOMETHING, SO I QUICKLY PUT THE CAR INTO DRIVE. I THEN FELT THE CAR EXCELERATING FAST AND I WAS PUSHING THE BRAKE AS HARD AS I COULD AND COULD NOT STOP…"~11,560 mi, complaint #1181122
    • "TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. WHILE DRIVING AT 5 MPH, THE VEHICLE ACCELERATED UNEXPECTEDLY. THE FAILURE PREVIOUSLY OCCURRED ONCE BEFORE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 11,687. "~11,687 mi, complaint #1192599
    • "PULLING INTO A PARKING STALL ALMOST STOPPED. MY CAR SUDDENLY ACCELERATED AND JUMPED THE CURB."~53,400 mi, complaint #1462301
    • "IN NOV 22 2017 I PARKED MY CAR AT [REDACTED ADDRESS]. SOUTH IN SEATTLE, WASHINGTON IN A CITY STREET. APPROXIMATELY AT 1500 PM, I PULED THE CAR FROM THE STREET PARKING I-ORDER TO PICK A PASSENGER ABOUT 4 FEET AND THE CAR ACCELERATED BY ITSELF TOWARD RIGHT INT…"~106,000 mi, complaint #1430899
  11. #11

    wiring harness

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. THE CONTACT STATED THAT THE WIRE HARNESS WIRING WAS BEING DAMAGED BY ANIMALS BITING THE WIRING. THE VEHICLE WAS KEPT AT THE DEALER FOR DIAGNOSTIC TESTING FOR OVER A MONTH, BUT IT WAS NOT REPAIRED. THE MANUFACTURER WAS…"~7,000 mi, complaint #1219382
    • "DRIVING HOME (APPROXIMATELY 100 MILE JOURNEY) - THE "CHECK HYBRID SYSTEM" LIGHT CAME ON AND CAR WARNINGS INDICATED NEEDED TO STOP DRIVING AND HAVE CAR TAKEN TO SERVICE IMMEDIATELY. HAD CAR TAKEN TO DEALER FOR "WARRANTY" SERVICE - WAS TOLD A RODENT HAD EATEN T…"~14,775 mi, complaint #1211248
    • "SEAT BELT LIGHT STAYED ON, SWERVE LIGHT OCCASIONALLY. PROVED TO BE RODENT DAMAGE ON WIRE INSTRUMENTS AND BLOWER, PANEL INSTRUMENT, ANTENNA ASSEMBLIES REACHING $3,900. VEHICLE PARKED OUTSIDE RESIDENTIAL BUILDING ON PUBLIC STREET IN COLD RAINY WEATHER. VEHICLE I…"~22,512 mi, complaint #1350991
    • "RODENTS CHEWED ELECTRICAL WIRING MAKING THE VEHICLE UNSAFE TO DRIVE. THE ELECTRONIC SENSORS WERE RENDERED INOPERABLE. THE VEHICLE WAS PARKED IN MY GARAGE FOR THE WEEK END. NEVER HAD THIS PROBLEM WITH MY OTHER VEHICLES PARKED IN SAME GARAGE! REPAIR COST,NOT COV…"~35,000 mi, complaint #1378415
  12. #12

    lighting exterior

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE HEADLIGHTS ON PRIUS ARE NOT BRIGHT ENOUGH TO SEE THE ROAD AHEAD OF THE CAR. THE ARE ON BUT SOMEWHAT DIM. OTHER DRIVERS CAN SEE THE LIGHTS, BUT THE LIGHTS ARE NOT BRIGHT ENOUGH TO ILLUMINATE THE ROAD IN FRONT OF THE CAR. THIS OCCURRED AFTER I TOOK THE CAR…"~61,000 mi, complaint #1432002
  13. #13

    steering rack mechanical

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STEERING WHEEL BECAME EXTREMELY LOOSE CAUSING THE VEHICLE TO SWAY ABNORMALLY. THE CONTACT INDICATED THAT THE STEERING WHEEL WAS DIFFICULT TO MANEUVER WHEN MAKING A TUR…"~1,100 mi, complaint #1110474
    • "TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DROVE OVER A POTHOLE, WHICH CAUSED THE REAR OF THE VEHICLE TO ELEVATE. THE CONTACT LOST CONTROL OF THE STEERING AND BRAKES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE…"~1,500 mi, complaint #1113182
    • "TURNING THE STEERING WHEEL MORE THAN QUARTER TURN. RATTLING, CLICKING NOISE IS APPARENT OUT OF CENTER STEERING CONSOLE. TURNING THE STEERING WHEEL MORE THAN 360 DEGREES. THERE ARE SEVERAL RATTLES AND CLICKS IN THE WHEEL. DRIVING IS NOT AFFECTED. IT FEELS AS IF…"~7,000 mi, complaint #1453302
    • "Lost steering on car while driving. Shop noted right control arm completely corroded through and broken axle. Entire undercarriage rusted and corroded. Available for inspection. Sudden loss of steering is a risk factor for serious injury or death. Problem…"~57,900 mi, complaint #1824477
  14. #14

    ac compressor and refrigerant

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "MUSTY SMELL IN VEHICLE, SICK W/ RESPIRATORY SYMPTOMS, INCLUDING DISTRESS AFTER USING AIR CONDITIONING OR HEATING SYSTEM OR DEFROSTERS. I BROUGHT MY CAR TO DEALER FOR 5000 MILE SERVICE AND MANAGER TOLD ME THE "THERE IS MOLD INSIDE THE AIR CONDITIONER AND HEATIN…"~5,100 mi, complaint #1151313
  15. #15

    control module

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "2014 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO PUSH START IGNITION SYSTEM. *TGW THE CONSUMER STATED THE VEHICLE BELONGS TO HIS PARENTS. HE NOTICED THE ENGINE TURNED ON BY ITSELF. HE WAS ABLE TO OPEN THE DOOR AND NOTICED THE POWER PUSH BUTTON WAS LIT WHICH I…"complaint #1115229
    • "THIS VEHICLE IS A LITTLE OVER 3 MONTHS OLD AND HAS HAD ELECTRICAL PROBLEMS THROUGH THIS PERIOD. WHEN PUT IN REVERSE ON OCCASION IT FREEZES AND ALL THE LIGHTS ON THE DASH GO ON AND STAY ON (INCLUDING THE YELLOW TRIANGLE) AND THE CAR DOES NOT MOVE. THE PRIUS C…"complaint #1195335
    • "I was dropping my daughter off at school and the car completely shut down on me and turned off in the middle of an intersection. I have just had brakes and oil changed but ever since I got the car codes keep popping up and when checked it’s all good. Front lig…"complaint #1964610
  16. #16

    engine head gasket

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I WAS DRIVING SUDDENLY I STARTED TO LOSE POWER WITHIN FEW SECOND THE CAR STALLED AND GOT AN HYBRID ERROR AND THE CAR WENT IN SAFE MODE THE CAR DOESN'T GO IN D ONLY N OR P, ALSO THE DASHBOARD LIGHTING GOES ON AND OFF AND SMOKING SO I TOWED THE CAR TO LARRY H MI…"~124,491 mi, complaint #1539779
  17. #17

    engine oil consumption

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "CAR IS BURNING OIL INTERNALLY. OIL IS BURNING UP IN 4 WEEK S TUME"~125,000 mi, complaint #1631938
  18. #18

    paint and clearcoat

    1 unsafe, 2 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE BLIZZARD PEARL PAINT BEGAN SPLITTING AND FLAKING OFF MY PASSENGER SIDE DOOS. THE LOCATION ON BOTH DOORS IS THE AREA RIGHT BELOW THE WINDOWS. THIS STARTED SEVERAL MONTHS AGO AND NOW LARGE CHUNKS ARE COMING OFF DESPITE HAVING USED A 3 PAINT TOUCH UP PROCESS.…"~60,250 mi, complaint #1617265
  19. #19

    power windows and locks

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. WHILE DRIVING 55 MPH, ALL FOUR DOOR WINDOWS HAD LONG SCRATCHES THAT CREATED HOLES IN THE WINDOWS. THE SCRATCHES WOULD NOT ALLOW THE CONTACT TO SEE THROUGH THE REARVIEW MIRROR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE…"~21,300 mi, complaint #1280664
  20. #20

    adas collision warning

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "ACCELERATION DRIVING EAST ON US RTE. 50 AT ABOUT 60 MPH: VEHICLE ACCELERATED FOR NO APPARENT REASON. I NEARLY RAN INTO THE CAR AHEAD OF ME. THIS CAR IS EQUIPPED WITH RADAR ADAPTIVE CRUISE CONTROL, WHICH WAS ENGAGED AT THE TIME. I TURNED OFF THE CRUISE CONTROL…"~4,100 mi, complaint #1109433
  21. #21

    battery and charging

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "HEADLIGHTS AND CABIN LIGHTS FAILED TO TURN OFF WHEN REMOTE LOCK WAS ACTIVATED. LIGHTS WERE THEN TURNED OFF MANUALLY. FIVE HOURS LATER, IN THE PARKING LOT, THE CAR WAS NEARLY COMPLETELY DEAD. LAST TIME IT HAPPENED, WE LEFT IT AND IT RECHARGED ITSELF. THIS T…"~19,483 mi, complaint #1297535
    • "ELECTRIC BURNING SMELL EMANATING FROM FRONT OF CAR SMELL COMING QUESTIONABLY THROUGH AIR DUCTS WHICH COMES/GOES AND IS NOTED UPON STARTING CAR AND FOR FIVE MINUTES DURATION AFTER START. INCREASE INCIDENCE OF BURNING SMELL ON DAYS WHEN AMBIENT AIR TEMPERATURE I…"~36,000 mi, complaint #1401044
  22. #22

    engine internal

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The air temperature was probably about 50 or 60 F. On a route I routinely drive , I accelerated up hill normally from 0mph to about 45 to 55 mph. I did not accelerate aggressively. Just after climbing the short hill, The engine suddenly loses all power. I…"complaint #1822039
    • "misfire code along with rough starts/light load. T-SB-0116-15 "complaint #2159186
  23. #23

    tire failure

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WE PURCHASED A NEW TOYOTA PRIUS THAT CAME WITH YOKOHAMA ALL SEASON RADIALS. BECAUSE THE TIRE LIGHT CAME ON, I CHECKED THE AIR PRESSURE IN THE TIRES AND SET THEM TO THE PSI AS RECOMMENDED AT ABOUT 1000 MILES. THERE WAS A MINOR IMBALANCE OF 3-4 PSI IN SOME TIR…"~2,990 mi, complaint #1139038
    • "TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS EQUIPPED WITH TOYO PROXES A20 (NA) TIRES, SIZE: P215/50/R17 (NA). WHILE THE TIRES WERE BEING REPAIRED AT GATEWAY TIRE ([REDACTED ADDRESS], CORDOVA, TN 38018; [REDACTED PHONE]), THE CONTACT WAS INFORMED OF A SLIGHT TEAR…"~40,694 mi, complaint #1405953
  24. #24

    transmission automatic

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WOULD REVERSE WHEN SHIFTED TO DRIVE WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,…"~3,000 mi, complaint #1067196
    • "I PURCHASED THIS CAR USED, IN MAY 2017 WITH 14,500 MILES. I AM HAVING AN INTERMITTENT PROBLEM OF THE CAR SHIFTING BACK INTO REVERSE WHEN I AM TRYING TO SHIFT FROM REVERSE TO DRIVE. IT HAS HAPPENED APPROXIMATELY A DOZEN TIMES SINCE IN 5 WEEKS. I HAVE BROUGHT IT…"~14,700 mi, complaint #1385375
  25. #25

    heater core and blower

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I FREQUENTLY GET A MUSTY SMELL OUT OF MY VENTS THAT I HAVE NOTICED FROM TIME OF TAKING OWNERSHIP. I WAS TOLD AT THAT TIME TOYOTA WAS AWARE OF IT AND THE SOLUTION WAS TO TAKE THE SYSTEM OUT OF RECIRCULATE A FEW MILES FROM HOME ALLOWING OUTSIDE FRESHER AIR IN TO…"complaint #1184746
  26. #26

    hv battery and range

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE AND HYBRID BATTERY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO LITHIA TOYOTA OF MEDFORD ([REDACTED ADDRESS], MEDFORD…"~112,971 mi, complaint #1696468
  27. #27

    infotainment head unit

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TOYOTA'S ENTUNE NAVIGATION SYSTEM RANDOMLY FREEZES AND RESETS. WHEN THIS HAPPENS AT HIGH SPEEDS ON A HIGHWAY WHERE A PERSON IS DEPENDING ON THE SYSTEM TO GET SOMEWHERE, IT CAUSES A MASSIVE DISTRACTION AND A RISK TO LIFE AND LIMB. TOYOTA IS OFFERING NO RESOLUTI…"~1,500 mi, complaint #1119409
  28. #28

    instrument cluster

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. THE CONTACT STATED THAT IT WAS DIFFICULT TO VIEW ANY OF THE GAUGES ON THE INSTRUMENT PANEL WHILE OPERATING THE VEHICLE. ADJUSTING THE DIMMER SWITCH DID NOT REMEDY THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEA…"complaint #1103987
  29. #29

    interior trim

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "PURCHASED 'LEATHER' PACKAGE UPGRADE. SEATS STARTING SEPARATING A YEAR AGO. GOT TIRED OF RUN AROUND WITH DEALER TO MAKE REPAIRS. TOOK IT TO ANOTHER DEALER TO BE TOLD SEATS WERE SIMULATED VINYL LEATHER. GOT SEATS REPAIRED OUT OF MY OWN POCKET. NO MORE TOYOTA'S F…"~25,000 mi, complaint #1445061
  30. #30

    key fob and immobilizer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "SOMETIMES THE CAR NOTHING IN THE CAR WILL LIGHT UP NOR WILL IT START. WE REPLACED THE BATTERY IN THE REAR. WE REPLACED THE FOB BATTERY. SOMETIMES WE OPEN THE DRIVER'S DOOR AND SHUT IT AND IT WILL MAKE THE DASH LIGHTS GO ON AND THE CAR WILL THEN STAT WHEN TH…"~39,450 mi, complaint #1607483
  31. #31

    lighting interior

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN THE HEADLIGHTS - NOT DRL - ARE ON AND THE DASH LIGHTS ARE ON LOW THE INSTRUMENT PANEL LIGHTS GO DARK WHILE CROSSING UNDER SHADOWS (BRIDGES, TREES, ETC.) IN DAYLIGHT AND AT NIGHT WHEN GOING FROM BRIGHT LIGHTS ON HIGHWAY EXCHANGES BACK TO DARK. TOYOTA DEAL…"~29,000 mi, complaint #1263534
  32. #32

    seat mechanism

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I FINALLY REALIZED THAT THE DRIVERS SIDE HEAD RESTRAINT ON THIS CAR IS CAUSING ME CHRONIC NECK AND HEAD PAIN. IT PUSHES MY HEAD FORWARD, WRECKING MY POSTURE. SITTING PARKED, WITH THE HEADREST REMOVED, THE SEAT IS COMFORTABLE AND ALL THE CONTROLS ARE WITHIN R…"~1,000 mi, complaint #1110759
  33. #33

    seatbelt and pretensioner

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2014 Toyota Prius. The contact stated that the seat belts would not lock properly. The vehicle was taken to a local mechanic where it was diagnosed with needing the buckles replaced. The manufacturer was informed of the failure and informed…"~88,000 mi, complaint #1779833
  34. #34

    software or update

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • " WE FLEW TO SEA TAC (SEATTLE WA ) AIRPORT FROM SLC UT. WE PLANNED ON ATTENDING A FAMILY GATHERING AND RENTED A CAR FROM HERTZ. WE HAVE OWNED A 2006 PRIUS AND ASKED IF THEY MIGHT HAVE A NEW MODEL TO RENT FOR COMPARISON ON OUR PART, WHICH THEY DID, HOWEVER IT T…"~16,249 mi, complaint #1170881
  35. #35

    stability and traction control

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE TRAVELING IN SLIPPERY CONDITIONS I ATTEMPTED TO NAVIGATE A RIGHT HAND TURN. THE CAR BEGAN TO SLIDE WHILE BRAKING INDICATING POSSIBLE SNOW BUILDUP IN FRONT OF TIRES. I ATTEMPTED TO ACCELERATE OUT OF THE SLIDE WHICH IS PROPER IN FRONT WHEEL DRIVE VEHICLES.…"~125,000 mi, complaint #1074935
  36. #36

    steering electric assist

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "AS I TRIED TO MAKE A RIGHT TURN AT A VERY BUSY INTERSECTION, I HEARD A STRANGE NOISE AND TOTALLY LOST CONTROL OF THE STEERING WHEELING. I TURNED THE STEERING WHEEL [REDACTED ADDRESS], AROUND AND AROUND, BUT THE CAR KEPT GOING STRAIGHT... AFTER A MINUTE OR SO,…"~21,000 mi, complaint #1432850
  37. #37

    sunroof

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE SUN VISORS WERE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED BECAUSE THE MILEAGE WAS OUT OF WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF T…"~42,000 mi, complaint #1279628
  38. #38

    suspension struts shocks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE PARKED, THE STRUTS THAT HOLD OPEN THE REAR LIFT HATCH FAILED SUDDENLY, CAUSING THE HATCH TO FALL ON THE HEAD OF PERSON LOADING THE CAR. THE HATCH WAS CAUGHT BY A SECOND PERSON, PREVENTING SERIOUS INJURY. ON INSPECTION, THE STRUTS WERE LEAKING OIL."~49,500 mi, complaint #1382212
  39. #39

    wiper and washer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THERE IS A VISIBILITY ISSUE ON BOTH THE RIGHT HAND AND LEFT HAND SIDE OF THE WINDSHIELD. THE RIGHT HAND SIDE HAS A GLARE/BLURRY EFFECT WHEN MAKING TURNS. THE LEFT SIDE HAD SOME SORT OF CIRCULAR EFFECT THAT NEGATIVELY EFFECTS MY VISION. THE DEALER ATTEMPTED TO…"~1,300 mi, complaint #1145086

NHTSA investigations

Search NHTSA's own recall and complaint database for TOYOTA PRIUS directly.