2013 TOYOTA HIGHLANDER

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    steering column

    18 unsafe, 2 annoyance

    20
    incidents

    Commonly reported, insufficient mileage data - n=16, median 54,500 mi, no reliable range below 25 reports.

    • "OUR 2013 HIGHLANDER DEVELOPED A LIGHT CLUNKING NOISE IN THE STEERING COLUMN AFTER A ACCIDENT IN OCTOBER OF 2013. WE THOUGHT NOTHING OF IT UNTIL DECEMBER 2017 WHEN THE CLUNKING INCREASED IN LOUDNESS AND FREQUENCY. WE HAVE THE PROBLEM CHECKED OUT BY GULLO TOYOT…"~15,000 mi, complaint #1362399
    • "STARTED HEARING A LOUD POPPING NOISE UNDERNEATH THE STEERING WHEEL OR PEDALS. NOISE BECAME LOUDER AS TIME WENT ON ESPECIALLY WHEN I MADE TURNS. TOYOTA RECENT DIAGNOSED THE PROBLEM AS AN INTERMEDIATE STEERING SHAFT. WAS ORIGINALL TOLD IT MIGHT BE A RACK AND…"~45,000 mi, complaint #1512848
    • "VEHICLE HAD A KNOCKING NOISE HEARD AND FELT FROM STEERING WHEEL WHEN TURNING. SEEMED TO BE MORE PROMINENT AT LOWER SPEEDS, OCCURRED WHEN TURNING RIGHT AND LEFT. TOOK VEHICLE TO TOYOTA DEALER AND DIAGNOSED AS A FAILED INTERMEDIATE STEERING SHAFT. VEHICLE WAS O…"~54,853 mi, complaint #1508767
    • "CLUNKING NOISE FROM FRONT END WHEN TURNING WHEELS, APPEARED AT APPROXIMATELY 60,000 MILES. TOOK TO SHOP FOR REPAIRS, AND WAS DIAGNOSED AS INTERMEDIATE STEERING SHAFT. MECHANIC SAID IT WAS SO LOOSE HE COULD MANIPULATE IT WITH HIS HAND AND WAS CLOSE TO CATASTR…"~60,000 mi, complaint #1573086
    • "MY COMPLAINT IS ABOUT STEERING COLUMN NOISES, PLAY, LOOSENESS AND FEEDBACK THROUGH THE STEERING WHEEL. IT IS DESCRIBED IN A SERVICE BULLETIN: TSB-0034-13 I HAVE 97,000 MILES ON THE VEHICLE AND THE PLAY IS BECOMING MORE NOTICEABLE AS MILEAGE INCREASES. IT…"~90,000 mi, complaint #1519668
  2. #2

    acceleration loss or hesitation

    18 unsafe

    18
    incidents
    Typical range: 500–7,500 mi

    Median 1,500 mi, based on 35 reports (0% had no usable mileage)

    • "WHEN TURNING LEFT OUT OF MY NEIGHBORHOOD I SLOWED DOWN AND THEN TRIED TO RETURN TO SPEED BUT THE VEHICLE HESITATED THEN SUDDENLY JERKED UP TO THE DESIRED SPEED. ONE OTHER TIME ON AN INTERSTATE I HAD TO SLOW DOWN BEHIND A TRUCK AND THEN WHEN I TRIED TO ACCELERA…"~1,146 mi, complaint #1010629
    • "THE VEHICLE HAS A HESITATION OR LACK OF ACCELERATION PROBLEM. IT OCCURS FROM A STOPPED POSITION OR A MOVING STATE. I HAVE HAD IT TO THE LOCAL TOYOTA DEALER 5 TIMES AND THEY HAVE NOT BEEN ABLE TO FIND THE PROBLEM. THEY WERE ABLE TO DUPLICATE THE PROBLEM. THEY H…"~1,500 mi, complaint #1005728
    • "VEHICLE ACCELERATED SLIGHTLY WHEN BRAKE WAS APPLIED, CRUISE ON, SPEED 60MPH, 1 TIME. HESITATED ON ACCELERATION AFTER DECELERATION, SPEED 60 MPH, CRUISE OFF, 1 TIME; SPEED 40 MPH, CRUISE OFF, 2 TIMES; SPEED 35 MPH, CRUISE OFF, 3 TIMES. HESITATED ON ACCELERA…"~3,500 mi, complaint #1039466
    • "ON THURSDAY, APRIL 3, 2013. I STOPPED AT AN INTERSECTION AND WHEN I TRIED TO ACCELERATE THERE WAS NO RESPONSE. I THOUGHT THE ENGINE HAD DIED. THERE WERE NO LIGHTS ON INSTRUMENT PANEL. I PRESSED ACCELERATOR AGAIN AND IT JERKED AND TOOK OFF. I HAVE EXPERIENCE…"~12,500 mi, complaint #1054901
    • "PERIODICALLY HESITATES WHEN ACCELERATING - DOESN'T MOVE, DOESN'T ACCELERATE - NOTHING - ALMOST LIKE CAR NOT RUNNING. DOES IT FROM STOPPED POSITION OR WHILE MOVING. HAPPENED TWICE YESTERDAY, AFTER BEING STOPPED AT RED LIGHT AND WHEN TURNING ACROSS LANE OF TRAFF…"~33,993 mi, complaint #1246040
  3. #3

    steering rack mechanical

    13 unsafe, 3 annoyance

    16
    incidents

    Commonly reported, insufficient mileage data - n=15, median 60,000 mi, no reliable range below 25 reports.

    • "MY STEERING MAKES A CLUNKING SOUND, WHICH YOU CAN ACTUALLY FEEL IN THE STEERING WHEEL WHEN IT OCCURS, WHEN TURNING EITHER LEFT OR RIGHT. IT IS INCREASING IN OCCURRENCE AND INTENSITY. IT OCCURS AT ANY SPEED. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS. I TOOK…"~33,000 mi, complaint #1590798
    • "STEERING TSB BY TOYOTA: WHILE DRIVING VEHICLE AND TURNING CORNERS, I FELT POPING CLUNKING NOISE IN STEERING WHEEL. SOMETIMES MADE STEERING WHEEL VIBRATE. INSTEAD OF JUST A SERVICE BULLETIN, THIS SHOULD BE A RECALL SINCE TOYOTA HAS RE-DESIGNED THE FAILING COMPO…"~52,000 mi, complaint #1315226
    • "STEERING MAKES NOCKING SOUND (AND STEERING WHEEL VIBRATES) WHEN TURNING RIGHT WHILE IN MOTION"~60,000 mi, complaint #1396798
    • "THIS VEHICLE HAS A KNOCKING OR CLUNKING SOUND WHEN TURNING THE STEERING WHEEL. THIS IS A COMMON COMPLAINT ON TOYOTA HIGHLANDERS BUT TOYOTA IS NOT OFFERING TO FIX THESE VEHICLES WHEN OUT OF WARRANTY. THIS IS A DEFECT IN THESE VEHICLES AND SHOULD BE FIXED BY T…"~70,000 mi, complaint #1452199
    • "WHEN I TURN MY STEERING WHEEL GOING VERY SLOW OR STATIONARY MY STEERING WHEEL MAKES A POPPING SOUNDS AND MY MECHANIC SAYS IT'S THE INTERMEDIATE SHAFT. ITS GETTING WORSE AS I'M PUTTING MILES ON IT. SINCE IT'S A STEERING COMPONENT, IT'S A VERY SERIOUS ISSUE SINC…"~88,000 mi, complaint #1601820
  4. #4

    airbag system

    14 unsafe

    14
    incidents

    Commonly reported, insufficient mileage data - n=22, median 98,000 mi, no reliable range below 25 reports.

    • "MY WIFE WAS DRIVING THE CAR NEAR THE DULLES TOLL ROAD ENTRANCE RAMP AT APPROXIMATELY 10 MPH. SHE SUDDENLY LOST CONTROL OF THE VEHICLE AND HIT THE CAR AHEAD OF HER. NO BODILY INJURY TO EITHER PARTY. THE POLICE OFFICER WHO CAME TO THE SCENE SAID THAT IT WAS…"~13,000 mi, complaint #1057175
    • "VEHICLE WAS PROCEEDING THROUGH AN INTERSECTION UNDER A GREEN LIGHT. A VEHICLE TRAVELING THE CROSS ROAD PROCEEDED THROUGH THEIR RED LIGHT AND IMPACTED MY VEHICLE AT FULL SPEED. THE RESULT WAS A "T-BONE" ACCIDENT INTO THE DRIVER'S SIDE DOOR. THE FORCE OF THE COL…"~37,000 mi, complaint #1223104
    • "I GOT HIT BY A DRUNK DRIVER WHILE I WAS AT AN INTERSECTION STATIONARY. I WAS WAITING TO MAKE A LEFT TURN AND AN ONCOMING CAR GOING 35 MPH CROSSED LANES AND CRASHED INTO ME. IT WAS A BAD ACCIDENT, BOTH CARS INVOLVED TOTALLED.I HAD 4 OTHER PASSENGERS IN THE CAR,…"~96,000 mi, complaint #1549122
    • "The contact owns a 2013 Toyota Highlander. The contact stated that while driving in negative 10-degree weather at 75 MPH, the driver's and passenger’s side curtain air bags deployed without warning or impact. The local dealer was contacted, but the vehicle was…"~124,000 mi, complaint #2065434
    • "TL* THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER, THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH AND SWERVED TO AVOID A CAT, IT RESULTED IN CRASHING INTO A METAL TELEPHONE POLE. THE AIR BAGS DID NOT DEPLOY. ADDITIONALLY, THE SEAT BELT FAILED TO RETRACT. TH…"~148,000 mi, complaint #1743115
  5. #5

    power windows and locks

    8 unsafe, 3 broken, 1 annoyance

    12
    incidents

    Commonly reported, insufficient mileage data - n=10, median 51,000 mi, no reliable range below 25 reports.

    • "WHILE DRIVING ON THE HIGHWAY, MY SON OPENED THE REAR PASSENGER WINDOW, WHEN HE OPENED THE WINDOW THE NOISE AND PRESSURE ON OUR EARS WAS UNBEARABLE, IT WAS LIKE AN EXTREMELY LOUD HELICOPTER NOISE. WE EVEN TRIED OPENING OTHER WINDOWS IN THE CAR TO REDUCE THE PRE…"~800 mi, complaint #985909
    • "THE DOOR LOCKS STOPPED WORKING AND I WAS FORCED TO PAY TO REPAIR THEM AFTER OWNING CAR FOR LESS THAN 6 MONTHS. THE POWER WINDOWS FAIL TO OPERATE AT RANDOM TIMES. THERE WAS A SIMILAR PROBLEM WITH THE 2010 TOYOTA YARIS WINDOW PANEL. THE CAR JUMPS OR SKIPS WHILE…"~43,000 mi, complaint #1593054
    • "EACH OF THE FOUR DOOR LOCK ACTUATORS HAVE MALFUNCTIONED SUCH THAT THE DOOR CANNOT BE UNLOCKED/OPENED FROM EITHER THE INSIDE OR OUTSIDE OF THE CAR. THIS HAS OCCURRED DURING THE PAST 18 MONTHS. IT IS A SAFETY HAZARD IN CASE OF A WRECK/FIRE WHERE SOMEONE COULD…"~60,000 mi, complaint #1459136
    • "BACK DOOR LOCKS AND PASSENGER FRONT DOOR LOCKS QUIT WORKING WITH UNLOCK/LOCK SWITCH AND REMOTE. I HAD THE FRONT LOCKS REPLACED BEFORE WARRANTY WAS UP. THE BACK PASSENGER DOOR DIED RIGHT AFTER WARRANTY WAS UP. HOWEVER THE FRONT PASSENGER DOOR LOCK IS DEAD AGAI…"~68,000 mi, complaint #1558688
    • "I HAVE HAD TO REPLACE EVERY AUTOMATIC OPENER DOOR LOCKS ON EVERY DOOR AND SOME TWICE (EARLY 2014 TO PRESENT). THEY CAN'T TELL ME WHY THE KEEP FAILING. NOW THAT THE CAR IS OUT OF WARRANTY I NOW HAVE 2 MORE AUTOMATIC DOOR LOCKS THAT HAVE FAILED. I HAVE ANOTHE…"~83,000 mi, complaint #1368820
  6. #6

    unintended acceleration

    12 unsafe

    12
    incidents
    Typical range: 11,000–24,000 mi

    Median 16,000 mi, based on 30 reports (9% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE VEHICLE ERRONEOUSLY ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED ABOUT T…"~5,600 mi, complaint #1047832
    • "AS I WAS PULLING INTO A PARKING SPACE (MAYBE 5 MILES PER HOUR) AND PUT MY FOOT ON THE BRAKE TO STOP, MY 2013 TOYOTA HIGHLANDER LUNGED FORWARD SO HARD THAT IT WENT OVER THE CONCRETE SPACER, A GRASS MEDIAN, THE CURB AND INTO THE STREET BEYOND THE PARKING LOT.…"~11,432 mi, complaint #1061782
    • "TL* THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER. THE CONTACT WAS DRIVING 5 MPH AND ATTEMPTED TO ENGAGE THE BRAKES WHEN THE VEHICLE VIOLENTLY LUNGED FORWARD AND CRASHED INTO A SUPPORT BEAM, THEN DOWN AN EMBANKMENT BEFORE FINALLY CRASHING INTO A TREE. A POLICE RE…"~14,000 mi, complaint #1032300
    • "PULLING INTO PARKING SPACE - BRAKES APPLIED - CAR LURCHED FORWARD (UNINTENDED ACCELERATION) - BRAKES DID NOT ENGAGE - CAR JUMPED THE CURB, CROSSED THE SIDEWALK AND HIT A TREE - AIRBAG DID NOT DEPLOY. *TR"~24,000 mi, complaint #1013610
    • "ON MULTIPLE OCCASIONS SINCE PURCHASING MY 2014 TOYOTA HIGHLANDER LIMITED THE CAR LURCHES FORWARD WHILE MY FOOT IS FIRMLY PRESSED ON THE BRAKE. ON TWO OCCASIONS I COULD NOT STOP THE LURCHING OF THE VEHICLE WITHOUT STANDING UP WITH BOTH FEET ON THE BRAKE PEDAL…"~35,000 mi, complaint #1403639
  7. #7

    other

    5 unsafe, 3 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "ON 2/20/2015 MY PARKED TOYOTA WAS HIT IN THE FRONT BUMPER CAUSING DAMAGE. THE PARTY THAT HIT ME CARRIED STATE FARM INSURANCE. THEY ADMITTED FAULT AND SENT ME TO ONE OF THEIR PREFERRED SHOPS. THE SHOP INFORMED ME THAT STAE FARM WOULD NOT ALLOW THEM TO INSTALL A…"~10,753 mi, complaint #1160822
    • "I WAS CUTOFF BY ANOTHER DRIVER IN HEAVY TRAFFIC AND HIT MY BRAKES TO AVOID HITTING THE DRIVER IN FRONT ME. I HEARD THE SEATBELT AND MY SONS CAR SEAT COME LOOSE. I TURNED AROUND AND SAW MY 2 YEAR OLD SONS CAR SEAT HAD BEEN EJECTED AND HIS FACE HAD SLAMMED INT…"~23,550 mi, complaint #1123234
    • "BLACK SHREDDED MATERIAL BLEW OUT OF THE AIR VENTS UPON STARTING THE CAR. IF I HAD NOT HAD THE A/C ON AND, RATHER, CHOSE TO TURN IT ON WHILE DRIVING, I MIGHT HAVE BEEN BLINDED BY THE LARGE AMOUNT OF SHREDDED MATERIAL THAT FLEW INTO MY FACE AND EYES. - THAT IS…"~24,626 mi, complaint #1191465
    • "I AM ASKING THAT THE NHTSA INVESTIGATE THE 2013 HIGHLANDER LIMITED FOR THE ABILITY TO TURN OFF THE CAR WHILE IN "DRIVE" AFTER PARKING. WE PURCHASED OUR CAR NEW FORM THE DEALER, AND EVER SINCE WE HAVE BEEN ABLE TO TURN THE CAR OFF THE VEHICLE AFTER PARKING BUT…"~50,000 mi, complaint #1464304
    • "A FEW YEARS AGO ONE OF THE 3RD ROW SEATS GOT STUCK IN THE UPRIGHT POSITION AFTER PUTTING IT FROM DOWN TO UP. I HAVE NEVER HAD IT FIXED AS IT HASN'T BEEN A HUGE INCONVENIENCE. I SAW TODAY THAT THERE WAS A RECALL ON THE MIDDLE ROW SEAT FOR SOMETHING (WHICH I DO…"~65,000 mi, complaint #1693576
  8. #8

    brake hydraulics

    7 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=11, median 30,000 mi, no reliable range below 25 reports.

    • "I WAS DRIVING DOWN THE STREET AND CAME UPON A RED LIGHT, THERE WERE TWO CARS AHEAD OF ME, A LINCOLN AND A CHRYSLER. I STARTED TO SLOW DOWN AT A DISTANCE, WHEN I APPLIED THE BRAKE, MY VEHICLE ACCELERATED, I LOOKED DOWN TO MAKE SURE THAT MY FOOT WAS ON THE BRAKE…"~12,030 mi, complaint #1037535
    • "I AM THE ONE AND ONLY,'ORIGINAL NEW CAR OWNER'. AT 25K MILES I NEEDED TO REPLACE BRAKE PADS AS WELL AS ROTORS. REAR PADS WERE LESS THAN HALF WORN, HOWEVER BOTH REAR ROTOR HAD 0.8 CM, PERIPHERAL CIRCULAR UNUSED RUSTY RINGS ON BOTH SURFACES.BOTH, LEFT + RIGHT…"~26,000 mi, complaint #1479685
    • "I HAVE A 2013 TOYOTA HIGHLANDER AND RECENTLY WHILE DRIVING TOWARD A STOP SIGN, I WENT TO SLOW MY VEHICLE TO STOP AND MY BRAKE PEDAL WAS STUCK. ALSO, THE BRAKE PEDAL SEEMED TO BE IN A HIGHER THAN NORMAL POSITION BECAUSE I REMEMBER HAVING TO RAISE MY LEG TO REAC…"~30,000 mi, complaint #1454481
    • "AS I BEGIN DRIVING AND COME TO STOP IT TENDS TO REV UP AND THEN DROPS BACK TO NORMAL. IT FEELS LIKE VEHICLE REVS UP A LITTLE WHILE YOU ARE TRYING TO STOP IT BY PRESSING THE BRAKE PEDAL.IT FEELS LIKE VEHICLE DOES NOT WANT TO STOP AND YOU HAVE THE FEELINGS TO PR…"~103,000 mi, complaint #1714993
    • "TL* THE CONTACT OWNED A 2013 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE DRIVING INTO A PARKING SPACE, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE BRAKES FAILED TO ENGAGE. DUE TO THE FAILURE, THE VEHICLE WENT OVER THE PARKING SPACE, TRAVELING DOWN A HILL ABOUT…"~730,000 mi, complaint #1656913
  9. #9

    glass and windshield

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "THE REAR WINDOW OF THE VEHICLE SHATTERED WHILE IT WAS PARKED FOR NO APPARENT REASON. *TR"~4,901 mi, complaint #1065044
    • "WATER IS LEAKING INTO THE VEHICLE SOAKING CARPET AND ELECTRONICS. CAN BE A DAMAGED WINDSHIELD. WORRIED ABOUT SAFETY ON ROADS. *TR"~26,500 mi, complaint #1174349
    • "The contact owns a 2013 Toyota Highlander. The contact stated while his wife was driving 60 MPH, she heard an abnormally loud sound coming from the vehicle. The driver veered to the side of the road and inspected the vehicle but found no issue with the vehicle…"~186,000 mi, complaint #1790249
  10. #10

    engine oil consumption

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE CAR HAS BURNED 1 QT OF OIL EVERY 1500 MILLES OR SO SINCE DAY1... TOYOTA WILL DO NOTHING TO REPAIR THE INTERNAL ENGINE PROBLEM AS THEY SAY IT IS ACCEPTABLE PER THEM TO BURN 1 QT EVERY 1200??"~2,500 mi, complaint #1279567
    • "The contact owns a 2013 Toyota Highlander The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact was concerned that due to the excessive oil consumption, that the vehicle could catch on fire. The contact stated that th…"~97,000 mi, complaint #1764797
  11. #11

    seat mechanism

    2 unsafe, 2 broken, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "BACK SEAT IS STUCK IN FOLDING POSITION. RAIL IS STUCK"~69,500 mi, complaint #1698503
    • "DRIVERS SEAT DOES NOT LOCK INTO PLACE PROPERLY."~72,000 mi, complaint #1545712
  12. #12

    ac compressor and refrigerant

    4 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "BURNT SMELL COMING FROM THE AC VENTS, WHICH HAPPENS MOST OF THE TIME THE AFTER THE NOTED FIRST TIME OF INCIDENT, ESPECIALLY WHEN I TAKE MAJOR FREEWAYS, LAST TIME NOTED THIS AFTERNOON 8/31/2014 WHILE TAKING I-75 IN FLORIDA. WHEN I ACCELERATE TO 70-80MPH, ME AN…"~3,000 mi, complaint #1104490
    • "THE AC UNIT DOES NOT FUNCTION PROPERLY, IT IS NOT DRAINING, RESULTING IN A FOUL MOLDY MILDEW SMELL DUE TO THE BUILT UP CONDENSATION. TOYOTA OFFERED TO CHANGE THE AIR FILTER AS A SOLUTION TO THE ISSUE, UNFORTUNATELY IT DID NOT SOLVE THE PROBLEM. WITHIN DAYS,…"~7,000 mi, complaint #1124363
    • "TL* THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER. WHILE THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED THAT THE CARPET WAS SOAKED WITH WATER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONING DRAIN WAS CLOGGED AND NEEDED TO BE F…"~23,000 mi, complaint #1195187
  13. #13

    door latch and hinge

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "THE DOOR OPEN ALERT AND ALERT BEEPING CAME ON AS WELL AS ALL OF THE INTERIOR LIGHTING AS I WAS DRIVING. IT SHOWS GLASS DOOR ON THE DISPLAY. I CHECKED ALL DOORS AND NONE OF THE DOORS ARE OPEN. IT WAS VERY DISTRACTING AND DANGEROUS TO BE DRIVING AT NIGHT ON…"~36,300 mi, complaint #1141834
    • "OUR 2013 TOYOTA HIGHLANDER HAS HAD 3 OF THE 4 DOOR ACTUATORS FAIL IN A 26 MONTH PERIOD. THE FIRST ACTUATOR FAILED IN IN MARCH 2017 (CAR WAS ONLY 3 YEARS, 8 MONTHS OLD), THE SECOND ACTUATOR FAILED IN FEBRUARY 2018 (CAR WAS 4 YEARS, 7 MONTHS OLD) AND THE THIRD…"~45,449 mi, complaint #1563918
    • "DRIVER DOOR STARTED POPPING AFTER 100,000 MILES WHEN OPENING AND CLOSING. RESEARCHED AND IT'S THE DOOR CHECK. INTERNET RESEARCH SHOWS THIS IS A FAMILIAR PROBLEM THAT NO ONE IS RECALLING."~100,000 mi, complaint #1623554
    • "THE POWER BACK DOOR HINGE ON THE LEFT SIDE BROKE. THE HINGE IS NO LONGER ATTACHED TO THE DOOR. THE KEYLESS ENTRY WILL NOT WORK."~125,000 mi, complaint #1480605
  14. #14

    engine stall or no start

    1 stranded, 3 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "AFTER PRESSING THE IGNITION BUTTON TO TURN OFF THE ENGIN WHEN IN PARK, I CAME BACK TO THE CAR TO FIND IT RUNNING. THIS HAPPENED SEVERAL TIMES. I REPORTED IT TO THE DEALER WHO SAID THAY HAD NO INFORMATION NOR WERE THERE ANY BUILTINS FRO TOTOTA. PARKED THE CAR A…"~50,000 mi, complaint #1292100
  15. #15

    steering electric assist

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "I TURNED ON MY CAR, PUT IT ON DRIVE WHEN I TRIED TO PRESS THE GAS AND TURN THE WHEEL TO GET OUT OF THE PARKING LOT THE STEERING WHEEL LOCKED SO HARD I COULD NOT TURN IT. I PRESSED ON THE BRAKES BUT THE BRAKES WERE NOT FUNCTIONING AT ALL AS I WAS PRESSING ON TH…"~30,500 mi, complaint #1171220
    • "TL* THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE POWER STEERING FAILED AND THE INSTRUMENT PANEL DISPLAYED THAT THE POWER STEERING NEEDED ASSISTANCE. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHN…"~48,500 mi, complaint #1215103
    • "AROUND A YEAR AGO, AT APPROXIMATELY 58000 MILES, I BEGAN TO NOTICE A KNOCKING SOUND AND STEERING VIBRATION WHEN I TURNED IN EITHER DIRECTION AT LOW SPEED IN CITY DRIVING. I TOOK THE VEHICLE IN FOR EVALUATION AT RICE TOYOTA. THE TECHNICIANS COULD NOT HEAR ANYTH…"~58,000 mi, complaint #1520692
    • "CLUNKING NOISE FROM STEERING WHEEL. INTERNET SEARCH REVEALED POSSIBILITY OF STEERING WHEEL COMING OFF RESULTING IN ACCIDENT. THIS COULD BE A SEVERE PROBLEM AND NEEDS A RECALL."~64,000 mi, complaint #1532048
  16. #16

    throttle and pedal

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "OCCASIONAL THROTTLE NO RESPONSE WHEN TRYING TO ACCELERATE MODERATELY FROM A STOP, OR FROM A VERY LOW SPEED (I.E.-COASTING AROUND A 90 DEGREE TURN WITH THE ENGINE AT IDLE SPEED.) I THEN PUSH HEAVILY ON THE ACCELERATOR PEDAL, AND IT REVS UP, DOWNSHIFTS, AND RACE…"~1,000 mi, complaint #1020656
    • " JULY 20, 2013 I PUSHED THE IGNITION BUTTON TO TURN OFF THE ENGINE. I EXITED THE VEHICLE AND IMMEDIATELY REALIZED IT WAS STILL MOVING. I ATTEMPTED TO GET BACK IN THE VEHICLE TO STOP IT. I FELL AND THE BACK TIRE RAN OVER MY FOOT/LEG. A MAN CAME AND JUMPED I…"~4,650 mi, complaint #1041449
    • "VEHICLE FAILED TO ACCELERATE FROM A STOP. IT JUST ROLLED ALONG, ACCELERATOR DEPRESSED TILL ABOUT HALFWAY, THEN IT ACCELERATED RAPIDLY SPINNING THE TIRES, THIS HAS OCCURED 3 TIMES. IT HAS ALSO HESITATED BADLY WHILE ACCELERATING WITH NO RESPONSE TO PEDAL POSITIO…"~6,395 mi, complaint #1044616
  17. #17

    trunk or liftgate

    3 unsafe, 1 broken

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "WHEN THE LIFT GATE OF MY TOYOTA HIGHLANDER WAS CLOSING I HEARD A CLUNK AND SAW THE LIFT ARM DETACH FROM THE BODY OF THE VEHICLE. I TOOK IT TO THE DEALER AND WAS TOLD NO WARRANTY OR EXTENDED WARRANTY WOULD COVER THE DAMAGE. I HAVE 41,000 MILES ON THE VEHICLE…"~41,490 mi, complaint #1292212
    • "The contact owns a 2013 Toyota Highlander. The contact stated while attempting to close the liftgate, the contact was unable to close the liftgate. The contact had not activated the power assist liftgate motor. The contact used force to close the liftgate. The…"~100,000 mi, complaint #1851206
    • "THE POWER HATCH BACK DOES NOT WORK. IT IS SO FREQUENT PROBLEM AND SO MANY COMPLAINTS BUT NO SOLUTION OFFERED BY THE TOYOTA COMPANY. *TR"~106,000 mi, complaint #1671830
  18. #18

    lighting exterior

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I PURCHASED THE TOYOTA HIGHLANDER IN DECEMBER OF 2012. IMMEDIATELY WE KNEW SOMETHING WAS WRONG WITH THE HEADLIGHTS. THEY ARE FOCUSED DOWN TOWARD THE ROAD AND HAVE A LINE OF "SHADE" ABOVE. THE HIGHLANDER LIGHTS ARE SO DIM, WE DON'T KNOW IF THEY ARE WORKING.…"complaint #1016278
    • "WHEN THE HEADLIGHTS ARE ON DIM, VISIBILITY IS NOT ADEQUATE. A DISTINCT BLACK LINE APPEARS ACROSS THE HORIZON ABOVE WHICH THE DRIVER CANNOT SEE. *TR"complaint #1017055
    • "WHEN I TURN THE SIGNAL LEFT BOTH FLASHERS BLINKS. WHEN I TURN THE SIGNAL RIGHT BOTH FLASHERS BLINKS. I CHECKED HAZARDS LIGHT BUTTON AND IT IS NOT PRESSED. BOTH SIGNALS FLASHERS ARE BLINKING AT SAME TIME."complaint #1385705
  19. #19

    abs module

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ABS SYSTEM ISSUE. WHEN APPLYING BRAKES THE ABS MAKES VERY LOUD NOISES LIKE KNOCKING VERY LOUD. LOCAL MECHANIC FOUND THAT THE ROUND DRUM ATTACHED TO THE ABS WAS VERY HOT. VEHICLE HAD BEEN DRIVEN TO MECHANIC AND WAS STATIONARY WHEN HE CHECKED IT. BRAKE FLUI…"~143,800 mi, complaint #1552648
  20. #20

    brake booster

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "All ABS brake lights on indicating a brake malfunction. Toyota has a customer support program to change out parts for free if vehicle is in USA. This should be a recall as it is a major safety concern and affects vehicles that may also be outside of the USA…"complaint #1849924
    • "After a hard braking session because of a car that pulled quickly in front of me the ABS light and check engine light came on with a code of C1391 - Abnormal leak in Accumulator. A warning message came on the info center saying I needed to take it to the deal…"complaint #2203212
  21. #21

    control module

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I BOUGHT MY 2013 BRAND NEW 9/27/12. SHORTLY AFTER I RECEIVED IT I NOTICED SONGS WOULD SKIP OR START OVER ON THE IPOD AS WELL AS THE CD. A FEW MONTHS LATER THE RADIO STATION WOULD CHANGED CHANNELS FOR NO REASON. THESE THINGS HAPPENED IF I WAS BACKING OUT OF…"~5,300 mi, complaint #1025667
    • "THE COMPLAINT HAS TO DO WITH COMPUTER SYSTEMS ON THIS VEHICLE. SOME OF THE COMPLAINT IS CONVENIENCE, BUT WORRISOME BECAUSE OTHER SYSTEMS SEEM TO BE INVOLVED AS WELL. THE COMPUTER SCREEN HAS ALWAYS BEEN SLOW/HESITENT, WITH VARIOUS "GLITCHES". VEHICLE HAS GPS…"~10,000 mi, complaint #1245120
  22. #22

    corrosion and rust

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "BOUGHT VEHICLE 'CERTIFIED' ON 04/20/17 AND FIRST OIL CHANGE 06/30/17 CORROSION ON BATTERY TERMINAL NOTATED. NEW BATTERY PURCHASED. 05/25/17, CORROSION IS AGAIN NOTATED. VEHICLE HAS BEEN THROUGH 2 SEPARATE OIL CHANGES AND NO CORROSION NOTATED. NOW DEALER IS STA…"~51,125 mi, complaint #1474783
  23. #23

    engine head gasket

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "HEAD GASKET LEAKED CAR LESS THAN 100K MILES AND LESS THAN 5 YEARS. GOOGLE SEARCH SHOWED SIMILAR PROBLEMS WITH OTHER HIGHLANDERS."complaint #1490269
    • "HEAD GASKET CRACKED, LEAKING COOLANT INTO 5TH CYLINDER. THE REASON FOR A PO305 MISFIRE CODE ON READER. AUTO SHOP REMOVED HEAD GASKET AND SAW THAT THE FINISH ON THE ENGINE BLOCK WAS HORRIBLE. THEY CALLED TOYOTA THEMSELVES TO FILE A COMPLAINT AND HAVE THEM REPLA…"complaint #1642454
  24. #24

    paint and clearcoat

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2013 Toyota Highlander. The contact stated while the vehicle was parked, the contact discovered that the paint on the top of the vehicle was peeling. The contact did research and was made aware of the Customer Support Program: ZKG however, t…"~99,000 mi, complaint #2063082
  25. #25

    parking brake

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "MY WIFE WAS MANEUVERING THE SUV INTO SMALL AREA PARKING LOT ONTO A CORNER SPACE, ON THE FIRST FORWARD AND BACK MOTION TO MANEUVER THE BRAKE WAS OK, THEN ON THE SECOND MANEUVER THE BRAKE DIDN'T WORK AND THE TIRE WENT OVER THE CONCRETE PARKING BLOCK THEN HITTING…"~4,500 mi, complaint #983993
    • "I STARTED MY VEHICLE, IN MY GARAGE, TO WARM IT UP FOR ITS FIRST SCHEDULED MAINTENANCE AT THE DEALERSHIP. THE PARKING BRAKE WAS ENGAGED FROM MY LAST USE OF THE VEHICLE THE NIGHT PRIOR (I ALWAYS APPLY THE PARKING BRAKE BEFORE EXITING MY CAR). AS MY HIGHLANDE…"~4,600 mi, complaint #1021152
  26. #26

    seatbelt and pretensioner

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE PRETENSIONER ON THE SEAT BELT WAS EXCESSIVELY TIGHT. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000…"~50,000 mi, complaint #1323106
    • "WAS HIT IN THE REAR END ON THE HIGHWAY, I WAS MOVING PROBABLY 8-10 MPH THROUGH A DEBRIS FIELD FROM AN ACCIDENT. THE CAR DID NOT SLOW AND HIT ME PROBABLY AROUND 35-40 MPH. MY AIRBAGS DID NOT FIRE SINCE IN A REAR END IMPACT THEY SHOULD NOT TRIGGER. I DID NOT…"~95,000 mi, complaint #1696340
  27. #27

    sunroof

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "SIMILAR TO OTHER COMPLAINTS I HAVE READ VIA THIS SITE, WATER HAS COLLECTED BENEATH MY FLOORMATS FROM THE DRAINAGE TUBES RUNNING FROM SUNROOF. THE DEALERSHIP HAS STATED THAT THEY HAVE BEEN CLOGGED WITH DIRT AND THEY HAVE "UNCLOGGED" THEM 3 TIMES IN 10 MONTHS. F…"~49,000 mi, complaint #1574000
  28. #28

    transmission automatic

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "PURCHASED 2013 TOYOTA HIGHLANDER 11/24/12; TRANSMISSION HAS MALFUNCTIONED APPROXIMATELY 16 TIMES SINCE DATE OF PURCHASE. WHEN REDUCING SPEED TO APPROXIMATELY 30 TO10 M.P.H. AND THEN TRY TO ACCELERATE, THE TRANSMISSION APPEARS TO GO INTO NEUTRAL; THE DRIVE STIC…"~3,500 mi, complaint #1083380
  29. #29

    wheel or rim

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "DEAR SIR, I PURCHASED A NEW 2013 TOYOTA HIGHLANDER. THE SPARE TIRE IS MOUNTED UNDER THE VEHICLE & HELD IN PLACE BY A CABLE. THE SPARE TIRE BECOMES LOOSE AND IT DROPS DOWN WHEN DRIVING. I JUST RECENTLY HAD RIVERHEAD TOYOTA (WHERE I PURCHASED THE HIGHLANDER)…"~5,000 mi, complaint #1074217
    • "TL-THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE WHEELS HYDOPLANNED CAUSING THE CONTACT TO LOSS CONTROL AND CRASH INTO A CENTER CONCRETE WALL. NO AIRBAG DEPLOYED. THE CONTACT SUSTAINED INJURIES TO THE C…"~35,000 mi, complaint #1725011
  30. #30

    wiring harness

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I PURCHASED A 2013 TOYOTA HIGHLANDER FROM CABE TOYOTA, A TOYOTA DEALER IN LONG BEACH, CALIFORNIA, ON MARCH, 2013. I ALWAYS USE CABE TOYOTA FOR THE MAINTENANCE OF THIS VEHICLE. I BROUGHT THIS VEHICLE TO CABE TOYOTA ON JULY 5TH, 2014 FOR 20,000 MILES SERVICE AND…"~20,437 mi, complaint #1114231
  31. #31

    alignment and pull

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Unable to align vehicle correct due to driver's side rear camber. Caused uneven tire wear and costly replacement for tires for 6 years."complaint #1814400
  32. #32

    driveshaft axle cv

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE VEHICLE HAS AROUND 37K MILES AND STARTED TO GET A BUMP OR THUD SOUND WHEN TURNING TO RIGHT AND TURNING OVER ALL BEGIN TO GET SLUGGISH. I TOOK IT TO THE DEALSHIP FRED HAAS IN HOUSTON AND IT WAS DIAGNOSED WITH A DRIVE SHAFT PROBLEM AND REQUIRED A EXPENSIVE…"~37,000 mi, complaint #1450577
  33. #33

    engine cooling

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE VEHICLE DID NOT ALERT TO ANY ENGINE AND/OR VEHICLE PROBLEM (NO CAUTION LIGHT, NO ENGINE LIGHT, ETC.) THE DRIVER HAPPENED TO LOOK DOWN AT THE FUEL TANK AND NOTICED THAT THE TEMPERATURE GAUGE EXCEED THE MEASURING MARK (OVER THE RED ZONE) AND WAS STILL RUNNI…"~10,000 mi, complaint #1055033
  34. #34

    engine internal

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE 2013 HIGHLANDER WAS SERVICED IN FLORIDA MONDAY 10/27 FOR 15000 MILES SERVICE, TODAY MY SISTER WAS DRIVING SINCE SERVICE, THE TRACTION LIGHT CAME ON ,THE ENGINE LIGHT WAS FLASHING , THE HIGHLANDER WAS NOT STABLE DRIVING STRAIGHT ON THE ROAD AND SEEMED LI…"~15,000 mi, complaint #1125248
  35. #35

    ev drive unit or inverter

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "POWER TRAIN FAILED WHILE DRIVING ALONG A CITY STREET AT 30MPH- CAR HAD NO POWER- CHECK HYBRID COMPONENTS AND CHECK BRAKE SYSTEM LIGHTS APPEARED ON THE CENTER CONSOLE- I BELIEVE IT FAILED DUE TO THE HYBRID ELECTRICAL SYSTEM AND IS IDENTICAL TO DESCRIPTIONS OF E…"~44,700 mi, complaint #1438312
  36. #36

    evap system

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "AT 37,500 MILES WHILE MOVING THE CHECK ENGINE AN TRACTOR OFF WARNING LIGHT CAME ON. THE DEALER CHARGED $125.00 TO REPLACE THE GAS CAP. IF THIS IS A SYSTEMIC PROBLEM WITH TOYOTA I BELIEVE IT SHOULD BE RECALLED. THANK YOU *TR"~371,500 mi, complaint #1353432
  37. #37

    fluid leak unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "CHECKED OIL LAST WEEK ALSO DEALER SUPPOSEDLY CHANGED OIL COUPLE DAYS AGO YELLOW TRIANGLE LIGHT CAME ON IT WAS JUST BOUGHT SO UNFAMILIAR WITH THE WARNING LIGHTS TRIED TO LOOK UP TOLD ME NOTHING. TODAY I LEFT A FRIENDS HOUSE (3MILES ) SHE CALLED AND SAID I LEF…"~75,000 mi, complaint #1712937
  38. #38

    fuel injector

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "A persistent smell of fuel occurred while in slow moving traffic and after vehicle was parked after use. Upon close inspection, the fuel injector fuel rail end cap exhibited a slow fuel leak. This component caused a recall for year model highlanders for 2014 p…"complaint #2114417
  39. #39

    fuel tank and lines

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "UPON ENTERING INTO CAR AFTER IT HAD BEEN PARKED I SMELLED GASOLINE. WIFE SAID SHE HAD JUST FILLED UP BEFORE COMING HOME AND PERHAPS SPILLED SOME. I GOT OUT OF VEHICLE AND CHECKED AND SAW SMALL PUDDLE OF GASOLINE WHERE CAR HAD BEEN PARKED. MOVED CAR AWAY FRO…"~63,000 mi, complaint #1348989
  40. #40

    horn

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "This is related to the Faulty Spiral Cable Assembly (HORN) that on line evidence suggests should have been a Toyota Recall item for this year and model. In 2014, Toyota issued a recall for 97,000 Hylanders for this very thing however it only covered 2008-2010…"complaint #2221844
  41. #41

    infotainment head unit

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE DRIVING TO MICHIGAN FROM ILLINOIS WHILE USING VEHICLE BUILD IN JBL NAVIGATION UNIT ON A NEWLY PURCHASED 2013 TOYOTA HIGHLANDER LIMITED WITH ONLY 300 MILES AT THE TIME, IN THE MIDDLE OF THE TRIP NAVIGATION UNIT REBOOTED/CRASHED AFTER COMING BACK UP THE PR…"complaint #1010964
  42. #42

    interior trim

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "ON APRIL , 2015, MY VEHICLE WAS PARKED IN MY DRIVEWAY. THE LEATHER PANEL ON THE DOOR ON THE DRIVERS' SIDE MELTED WITH THE SUN REFLECTING ON IT. I HAVE BEEN LIVING IN THIS HOUSE FOR 33 YEARS AND HAVE PARKED MANY CARS IN THE SAME LOCATION. IT ALSO IT NOT VERY…"complaint #1181975
  43. #43

    key fob and immobilizer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I HAVE A 2013 TOYOTA HIGHLANDER LIMITED. THE ACTUATOR ON THE FRONT PASSENGER AND DRIVER SIDE HAVE STOPPED WORKING. THE SYMPTOM IS THAT WHEN YOU APPROACH THE DRIVER'S SIDE DOOR WITH THE KEY FOB, THE DRIVER'S DOOR WILL NOT OPEN. THE DOOR ONLY OPENS USING THE BYP…"~70,999 mi, complaint #1373704
  44. #44

    mirror

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE SIDE MIRROR ON THE DRIVERS SIDE CREATES A TERRIBLE BLIND SPOT WHEN MAKING LEFT HAND TURNS. MYSELF AND HUSBAND HAVE BOTH NEARLY BEEN IN ACCIDENTS HAD THE PERSON IN PASSENGER SEAT NOT YELLED AT THE DRIVER. A CAR IS EASILY HIDDEN BEHIND THE MIRROR."~55,000 mi, complaint #1400271
  45. #45

    noise or vibration unspecified

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER. THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE INSIDE THE VEHICLE. THE NOISE WAS A CONSTANT DISTRACTION, WHICH MADE DRIVING DIFFICULT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PLANNED ON TAKING THE…"~60,188 mi, complaint #1533488
  46. #46

    suspension struts shocks

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY 2013 TOYOTA HIGHLANDER WAS PURCHASED USED IN 2015 WITH ABOUT 40,000 MILES ON IT. IN 2016 THE CAR STARTED TO MAKE A "THUMPING" NOISE WHEN I MAKE A LEFT TURN OVER A BUMP BUT IT DIDN'T HAPPEN OFTEN AND I THOUGHT IT WAS RELATED TO MY GARAGE ENTRY OF A 1.5" BUM…"~48,000 mi, complaint #1526559
  47. #47

    tire failure

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Michelin Defender LTX M/S Tire 245/55R19 While driving on the freeway at 70 mph, the tire below and tread separated causing significant damage to vehicle. The tread appears to have separated from the tire, which caused the tire to hit the sidewall and rear…"complaint #1779504
  48. #48

    tpms

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "MY PROBLEM IS WITH THE LOW TIRE WARNING SYSTEM. MY ISSUE IS THAT YOU CANNOT MANUALLY RESET THIS WARNING LIGHT AS WITH OTHER CARS. I HAVE HAD TO TAKE MY CAR TO THE DEALER TWICE IN THE LAST 12 MONTHS FOR THEM TO PROPERLY INFLATE/RESET THE SYSTEM. ALL MY TIRES…"~35,000 mi, complaint #1337812

NHTSA investigations

Search NHTSA's own recall and complaint database for TOYOTA HIGHLANDER directly.