2023 TESLA MODEL Y

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    adas collision warning

    367 unsafe, 6 annoyance

    373
    incidents

    Mileage not reported in 95% of these reports - too few people reported an actual figure to show a reliable typical mileage.

    • "The contact owns a 2023 Tesla Model Y. The contact stated while driving 75 MPH, the vehicle experienced phantom braking. The contact stated no warning light was illuminated. The contact stated he had experienced the failure three times within two days. The veh…"~500 mi, complaint #1856001
    • "The contact owns a 2023 Tesla Model Y. The contact stated while driving approximately 75 MPH, the vehicle stopped inadvertently while the cruise control was engaged with an unknown red warning light illuminated. The contact had not depressed the brake pedal. T…"~2,000 mi, complaint #1992372
    • "The contact owns a 2023 Tesla Model Y. The contact stated while pulling into the driveway, the vehicle accelerated at high-speed causing the vehicle to strike a wall at the contact resident. The contact stated the brake assist did not activate. The vehicle had…"~3,746 mi, complaint #1914977
    • "The contact owns a 2023 Tesla Model Y. The contact stated that while driving 45 MPH with the cruise control feature activated, the vehicle inadvertently decelerated without the brake pedal being depressed. The contact corrected the failure by depressing the br…"~3,950 mi, complaint #1894882
    • "The contact owns a 2023 Tesla Model Y. The contact stated that while reversing out of a parking space, the audible alarm and collision avoidance system did not activate as the vehicle drove closer to a nearby pole. The vehicle struck the pole causing minor dam…"~4,000 mi, complaint #1909104
  2. #2

    suspension arms and bushings

    5 stranded, 97 unsafe, 2 annoyance

    104
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "The contact owns a 2023 Tesla Model Y. The contact stated while driving 2 MPH, in a parking lot, the message for an alignment was displayed for several seconds before the front driver’s side wheel separated from the vehicle. The vehicle was towed to the dealer…"~36,000 mi, complaint #2127196
    • "The contact owns a 2023 Tesla Model Y. The contact stated while driving at various speeds, there was an abnormal scraping sound from the vehicle. There was no warning light illuminated. Upon inspection, the contact discovered that a bolt was hanging off the fr…"~49,000 mi, complaint #2030411
    • "The contact owns a 2023 Tesla Model Y. The contact stated that while driving at an undisclosed speed and making a right turn, the driver’s side control arm detached from the vehicle, and the contact lost control of the vehicle. The control arm was dragged for…"~72,350 mi, complaint #2154672
  3. #3

    steering electric assist

    86 unsafe

    86
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2023 Tesla Model Y. The contact stated that while the vehicle was in Self-Driving Mode and driving approximately 5-8 MPH, the vehicle suddenly turned towards the left into oncoming traffic. The contact immediately manually started steering t…"~10,500 mi, complaint #2236219
  4. #4

    adas autonomous driving system

    43 unsafe

    43
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "The contact owns a 2023 Tesla Model Y. The contact stated that while driving with the Autonomous Self Driving feature activated, the feature became inoperable. There were no warning lights illuminated. The contact used the APP, and the vehicle was repaired Ove…"~1,000 mi, complaint #2005900
    • "The contact owns a 2023 Tesla Model Y. The contact stated while driving 40 MPH with the Autonomous Self Driving feature activated, the vehicle abruptly stopped without warning. The contact was then able to accelerate, and the vehicle started operating normally…"~1,250 mi, complaint #1878818
    • "The contact owned a 2023 Tesla Model Y. The contact stated that while his wife was driving at 15 MPH and making a right turn, the Auto-Pilot had engaged independently. As a result, the vehicle steered off the road, over the sidewalk, and into a resident's lawn…"~4,400 mi, complaint #1977235
    • "The contact owns a 2023 Tesla Model Y. The contact stated while driving [REDACTED ADDRESS] with Self-Driving Assist mode engaged, the vehicle veered to the right and struck a 3–4-inch white curb. The contact stated that he immediately regained control of the v…"~14,000 mi, complaint #1997705
  5. #5

    unintended acceleration

    41 unsafe

    41
    incidents

    Commonly reported, insufficient mileage data - n=12, median 1,000 mi, no reliable range below 25 reports.

    • "The contact owns a 2023 Tesla Model Y. The contact stated that while attempting to park the vehicle, the vehicle accelerated unintendedly. As a result, the vehicle jumped the curb and crashed into a barrier wall. The air bags did not deploy. No warning lights…"~1,800 mi, complaint #1920005
    • "The contact owns a 2023 Tesla Model Y. The contact stated that while his wife was driving at a slow speed in the automatic braking mode, the vehicle experienced unintended acceleration. The contact stated that the vehicle failed to stop. The contact stated tha…"~3,800 mi, complaint #1913747
    • "The contact called on behalf of her mother who owned a 2023 Tesla Model Y. The contact stated while the mother was driving at an undisclosed speed, the vehicle independently accelerated. The contact's mother depressed the brake pedal, however the vehicle did…"~8,613 mi, complaint #2010291
    • "The contact owned a 2023 Tesla Model Y. The contact stated that while driving at 30-40 MPH, the vehicle unintendedly accelerated causing the contact to lose control of the vehicle and crash into the rear of a parked vehicle. The vehicle continued to accelerate…"~12,000 mi, complaint #2005898
  6. #6

    ev drive unit or inverter

    5 stranded, 27 unsafe

    32
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "We were driving our brand new Tesla Y long range (we picked it up by the end of November 2022, and it was less then 150 miles) on 01/22, there were 3 adults and 2 kids in the car, and the car lost power in the middle of freeway. We had to slide the car to the…"complaint #1869445
    • "Failure: rear motor disabled. Verified customer concern. Inspected rear drive unit and found inverter had internal issue causing failure. Replaced rear drive unit inverter and verified vehicle now operates as expected. Safety: car speed reduced to 68mph max a…"complaint #1872305
    • "Driving 70mph on the highway, car abruptly clunked and three warning messages appeared. APP_W009 Automatic Emergency Braking is disabled; DIF_A062 Power reduced; and BMS_a170 Acceleration and top speed recuded. Car immediately dropped to 40mph and gave me eno…"complaint #1876436
    • "I bought this Tesla model y in less than a month to be specific February 23th, I was forced to park the car due to rear motor failure. I had barely any time to find a parking lot before the car shot down on me. Until today, I have not gotten the car yet from…"complaint #1878558
    • "After just 250 miles on the car and just after one month of the purchase, my wife along with my 4 years old daughter was driving to get my 7 years old son from the school when it suddenly stopped on the road with displaying errors on the screen as follows, the…"complaint #1878589
  7. #7

    adas lane keeping

    30 unsafe, 1 annoyance

    31
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Bought 2023 Tesla Model Y on 29-Dec-2022. Noticed that when I am backing up the car, even when there is another car right behind, or any pedestrian crossing there was no warning. At first I thought some settings is turned off. Later, when I was changing lanes…"complaint #1878753
    • "The Lane Departure Avoidance system fails to trigger consistently when crossing over the lane markings. In the rare instances when the system does trigger, neither of the 2 available modes: steering correction or alert, give a significant enough input to be ma…"complaint #1892600
    • "The cruise control for keeping the car in the lane never worked correctly . The car had to be towed to [REDACTED ADDRESS], Liberty Lake, WA 99019. Tesla had our new Tesla for two days and fixed the problem. When the car steering when out I was in restaurant…"complaint #1914955
    • "I purchased my Tesla Model Y in January of this year. Tesla removed all ultrasonic sensors from the car, and is instead relying only on "Tesla Vision". However, 9 months later and I still don't have several safety features Tesla promises. Rear Cross Traffic…"complaint #1939501
    • "I read this news today and something very similar has happened to me on autopilot. https://www.sfchronicle.com/bayarea/article/tesla-crash-santa-clara-18365723.php The car suddenly speeds swerves to the right. Since I was alert I was able to pull it out of a…"complaint #1941842
  8. #8

    steering rack mechanical

    31 unsafe

    31
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2023 Tesla Model Y. The contact stated that while driving at an undisclosed speed, the power steering failed and with three error messages displayed on the instrument panel. The contact was able to safely drive the vehicle to the residence.…"~1,170 mi, complaint #1916885
  9. #9

    other

    20 unsafe, 9 annoyance

    29
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The car advertising having USS when place the pre-order. But when pick up the vehicle, USS is not there"complaint #1866492
    • "Harness is fraying from normal use; car seat is unsafe to use. Contacted company and they refused to replace it."complaint #1896506
    • "The driver floor mat that goes up on the foot rest keeps coming off and I fear it will start interfering with the brake pedal. I have contacted Tesla and they refuse to fix the issue as they say there is no way to repair it."complaint #1898684
    • "My new model y has caused numbness and tingling in both myself and passengers of my car while driving. Tesla has stated nothing is wrong with the car. It injures me every time i drive it. they forced me to take the car back and return my model y loaner car. Th…"complaint #1904747
    • "I am filing a complaint about 2 separate issues. The first issue is water leaking inside of the center console. I drove my vehicle through the car wash for the first time this morning. Apparently the process of receiving an undercarriage wash left soapy water…"complaint #1907530
  10. #10

    wiper and washer

    25 unsafe, 4 annoyance

    29
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Traversing Blewett Pass at night, in a rain storm. Auto sensing wipers don’t respond to light rain or rain at night. When they are on they don’t adjust to the amount of rain so there is significant water on the windshield for too long. There is no manual opt…"complaint #1869062
    • "Auto wiper not functioning properly heavy rain with low speed wiping and full blast with light rain"complaint #1882917
    • "This vehicle forces the “Automatic Wiper” setting to be on whenever cruise control is engaged. Wipers will come on randomly when there is no rain or when wipers are not necessary. Yesterday it happened over 30 times on a dry day distracting the driver and fi…"complaint #1889716
    • "Wipers keep turning on randomly. It is a safety hazard as you do not expect wipers to turn on when no rain or water. Asked tesla dealer and they said it is a system wide issue and they have no solution."complaint #1896239
    • "I bought this car on March 2023. The windshield blades won't stop running on auto. I kept it turned off, but when I engage the adaptive cruise control, it goes back on and I can't turn it off. I made a service request on May 10 and Tesla cancelled the appointm…"complaint #1897013
  11. #11

    seatbelt and pretensioner

    21 unsafe, 1 broken, 3 annoyance

    25
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2023 Tesla Model Y. The contact stated that while the vehicle was parked with the car seat installed, the technician pulled on the seat belt and the rear passenger’s side seat belt buckle fractured. The vehicle was not diagnosed or repaired.…"~3,000 mi, complaint #1993919
    • "The contact owns a 2023 Tesla Model Y. The contact stated that while driving at an undisclosed speed, an unknown seat belt message was displayed along with an audible chime while the front driver's side seat belt was securely buckled. The vehicle was taken to…"~76,792 mi, complaint #2086660
  12. #12

    airbag system

    24 unsafe

    24
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owned a 2023 Tesla Model Y. The contact stated that while driving at an undisclosed speed, the contact experienced a medical emergency and the vehicle crashed into a tree. The air bags deployed as needed. The contact and wife who was seated in the…"~28,000 mi, complaint #2229019
    • "The contact owned a 2023 Tesla Model Y. The contact stated while driving at approximately 58 MPH, the vehicle hydroplaned and the front passenger side crashed into a lamp pole however, the air bags were not deployed. The air bag warning light was illuminated.…"~57,577 mi, complaint #2212116
  13. #13

    software or update

    1 stranded, 12 unsafe, 10 annoyance

    23
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "The contact owns a 2023 Tesla Model Y. The contact stated while driving 35 MPH, the vehicle misread the Route 10 road sign for the speed limit sign and the vehicle decelerated to 10 MPH. There were no warning lights illuminated. The vehicle was not diagnosed o…"~9,000 mi, complaint #2005939
    • "The contact owned a 2023 Tesla Model Y. The contact stated that a software update (2025.44.25.5) was performed on the vehicle, which was for a temporary free self-driving mode. The contact stated that while driving at approximately 75 MPH, the vehicle independ…"~22,500 mi, complaint #2162429
    • "The contact owns a 2023 Tesla Model Y. The contact received notification of NHTSA Campaign Number: 24V051000 (Electrical System). The recall repair was performed; however, the contact stated that the warning messages "Pay Attention", and "Keep Hands on the Whe…"~25,000 mi, complaint #1990406
  14. #14

    brake hydraulics

    18 unsafe

    18
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2023 Tesla Model Y. The contact stated that while his grand-son was driving 40 MPH with his friend in the front passenger's seat, he depressed the brake pedal as he was approaching a stopped-occupied vehicle. A light indicating that the bra…"~8,000 mi, complaint #1945042
  15. #15

    adas adaptive cruise

    15 unsafe, 1 annoyance

    16
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The adaptive cruise control system routinely applies the brakes when there is no lead traffic on a completely open highway. I’ve had multiple instances where the car decelerated from 75 to 45 mph before I could react and press the accelerator to correct the st…"complaint #1883054
    • "When driving using basic autopilot (i.e., adaptive cruise control), the windshield wipers will often be automatically activated when not needed. This is damaging the windshield, the wipers, and very distracting. It makes the car much less drivable in these c…"complaint #1890625
    • "Tesla abruptly reduced speed by as much as 30 mph while using cruise control in various scenerios. @ lanes highway with oncoming traffic, divided highways with no traffic or obstacles nearby. It happened at least 6 different times while on a 1400 mile trip. Th…"complaint #1891166
    • "While using Tesla's "traffic aware cruise control", the car rapidly slowed 3 times unexpectedly and harshly. Once going 35 mph following another car on a [REDACTED ADDRESS], then 2 times today while going [REDACTED ADDRESS] highway. There was never any reason…"complaint #1893232
    • "The car drops the speed suddenly when the car is in autopilot mode .I have noticed this issues on interstate so far . I-68,I-90,I-76,I-80. It happened 6-8 times so far since i bought the car (3/7/2023 ). This is a dangerous situation and high risk of collision…"complaint #1898694
  16. #16

    wheel or rim

    13 unsafe

    13
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I purchased a brand new Tesla Model Y, I noticed that the left (driver) side mirror is shaking violently so that I can only see a blurred image while driving over 60mph. Since I don't do a lot of long distance driving I noticed the problem at our first family…"complaint #1892514
    • "I was driving through a busy nyc street very slowly. Probably 10 mph or less. I was on a red light. then i moved forward when the light turned green, my handle felt weird and the car was moving side ways. I first thought it was the tire that blew off. So I im…"complaint #1928293
    • "rims cacked . same issues with some tesla cars that posted on media. same identical cracked image, air leaking slowly at the crack. found no signs of rim damage to cause rims crack."complaint #1948316
    • "On 5/23/2024 I gradually noticed a clunking noise associated with driving, more noticeable the faster I went (max 20-30mph). Concerned for a flat tire, I check the tire pressure in my car and it was normal in all 4 tires, no obvious flat tire externally. I con…"complaint #2010437
    • "I bought aftermarket wheel covers for my Model Y from Tesmanian in August 2023. One flew off while driving in July 2024, and it was an extremely scary situation. I did not hit any pothole or strong bump or anything. It just popped right off. When I inspected m…"complaint #2014682
  17. #17

    control module

    1 stranded, 11 unsafe

    12
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2023 Tesla Model Y. The contact stated while driving 5 MPH and coming to a stop, the vehicle went into park unintendedly. The "Vehicle Automatically Parked to Prevent Roll Away" and "Automatic Emergency Braking Is Unavailable" messages were…"~2,506 mi, complaint #1988743
    • "The contact owns a 2023 Tesla Model Y. The contact stated while dropping her son off at work, she placed the vehicle in drive(D) and the “Car Unable to Charge” message was displayed. The contact stated that the driver’s side of the vehicle had no electric powe…"~6,564 mi, complaint #1937893
  18. #18

    hv system fault reduced power

    12 unsafe

    12
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I was driving at about [REDACTED ADDRESS] at rush hour, the car was put in parking mode when I made a lane change, the speed reduced to 0 rapidly and put me in extremely dangerous situation like being rear ended. then I cannot put car in drive mode and called…"complaint #1854446
    • "I went on vacation with my wife and [XXX] son to Canada on this vehicle. On August 27, 2023 around 1700 hrs while I was on highway-40 from Montreal to Quebec city the car screen suddenly displayed “ Car is shutting down , immediately pull off to a safe area,…"complaint #1930143
    • "The Tesla displays Passenger restraint system fault occasionally. The vehicle goes into turtle mode and the screen goes in park graphics. The car still drives slowly but doesn’t show any vehicle info such as speed. Took it into tesla service center last month…"complaint #1964195
    • "I brought the car home after purchasing and came back out to the car in the garage, a notice appeared on the screen and the car shut down locking me in. I had to call Tesla who instructed me to use the manual release on the door to get out. This occurred on th…"complaint #1966522
    • "I was driving my vehicle and the vehicle suddenly started giving warnings. The gas pedal lost all power immediately and the car started to slow down. I then stepped on the brake pedal to bring the car to a complete stop and turned on the hazard light. However,…"complaint #1968335
  19. #19

    tire failure

    3 stranded, 7 unsafe, 1 broken

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2023 Tesla Model Y equipped with Continental Tires, Tire Line: ContiSport Contact 5 ContiSilent, Tire Size: 255/45/R19, DOT Number: 1AF0FBJJL4321. The contact stated while parking the vehicle, the front and rear passenger’s side tires struck…"~4,000 mi, complaint #1899040
  20. #20

    backup camera

    10 unsafe

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2023 Tesla Model Y. The contact stated that while driving in reverse, the back-over protection camera was inoperable. The contact stated that due to the failure, the contact crashed into a parked vehicle which was parked behind the contact'…"~5,702 mi, complaint #1961791
    • "The contact owns a 2023 Tesla Model Y. The contact stated while attempting to reverse the vehicle, the screen failed to display a rearview image, compromising the back over prevention system. After restarting the vehicle, the vehicle returned to normal functio…"~7,500 mi, complaint #1935493
    • "The contact owns a 2023 Tesla Model Y. The contact stated while reversing out of the garage, the message "Camera Temporarily Not Available" was displayed intermittently. The contact stated that the failure progressively worsened, and the rearview camera had be…"~64,000 mi, complaint #2108321
  21. #21

    lighting exterior

    6 unsafe, 4 annoyance

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2023 Tesla Model Y. The contact stated that while driving at an undisclosed speed at night, the headlights inadvertently turned off. No warning light was illuminated. The contact parked the vehicle, and the headlights inadvertently turned on…"~16,730 mi, complaint #1948596
  22. #22

    suspension struts shocks

    7 unsafe, 3 annoyance

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2023 Tesla Model Y. The contact discovered cracks on the front-end structural casting. The contact stated that some cracks went through the structure and were close to the strut mounts, which might lead to a failure with the suspension. The…"~2,000 mi, complaint #1923005
  23. #23

    throttle and pedal

    9 unsafe

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While driving acceleration pedal got loose and fell on the floor or the car."complaint #1879416
    • "On 2 occasions, my 2023 Tesla Model Y, accelerated more than expected with the slightest pressure to the accelerator pedal. No one was injured and no damage done, however, damage and injury COULD have resulted if this happened at a different place and time.…"complaint #1919816
    • "On August 12, 2023, I went to the Plano TX Tesla Delivery Center to pick up my new TeslaY model as scheduled at about 11 am. CST . The vehicle had 3 miles on it. After taking a couple of rounds around the delivery center and becoming comfortable with the def…"complaint #1933888
    • "My car drove forward despite me selecting reverse gear. "complaint #1952833
    • "The incident: The vehicle moved forward when put in reverse, multiple times on one occasion. Details: At approximately 14:00 on 1/14/24, I parked the vehicle on a driveway that is on a hill. Normal terrain where I reside. As I was leaving 15 minutes later I…"complaint #1960687
  24. #24

    cruise control conventional

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I was driving along the highway on cruise control - plenty of space between me and the car in front of me, both of us traveling around 70 mph. My car suddenly started decelerating quickly, as if the cruise control had turned off. It slowed down to about 55-6…"complaint #1865718
    • "I was driving on the George Bush Turnpike on with cruise control set at 80mph. There were few cars on the road an no cars in front of mine. All of a sudden the car went from 80 down to 60 mph and I had to recover manually by pressing the acceleration pedal.…"complaint #1870270
    • "When using the cruise control function (not hands free) we have experienced multiple disconnects from the cruise control which puts the car into a sudden breaking condition slowing the car until the cruise control reconnects automatically. On a recent road tri…"complaint #1876078
    • "I have owned my new Tesla for about a month and it has had a recent software update. Today, I had the cruise control set to 75mph on the freeway and the car very suddenly reset the speed to 50 mph for no apparent reason, making the car rapidly and suddenly sl…"complaint #1898056
    • "During our road trip today on the HWY cruise control was engaged. without warning several times the car decelerated from 75 (speed of traffic) to 50 which could have caused an accident had other cars been following closer. We can no longer trust the cruise con…"complaint #1906400
  25. #25

    glass and windshield

    7 unsafe, 1 broken

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Hello, I was taking my car reverse and my car door was open slightly and it hit my garage door, and that was my mistake. My only problem here is, the driver side rear window broke and it broke into MILLIONS OF PIECES and shattered all over inside.the car. Not…"complaint #1877712
    • "Windshield cracked while driving on the highway The vehicle is not available for inspection as we have taken it to Tesla Service center to replace the windshield The cracked appeared in the top center. if it had happened on the driver side it could have resul…"complaint #1934542
    • "Windshield is causing a very loud whistling sound on a high speed exceeds 80mph. After multiple visits to the dealership, the windshield, cowl screen panel and sealing around the windshield was replaced but has not addressed the issue. The windshield was inspe…"complaint #1965223
    • "Small particles of chips has been causing windshield cracks I had 2 incidents of above scenario, second incidence caused entire windshield to crack across the windshield, Tesla does not replace quickly due to lack of appointments on their end, drivers driving…"complaint #2005299
    • "Incident Report: Spontaneous Shattering of Driver-Side Glass Window Incident Summary: The driver-side window of my vehicle spontaneously shattered twice while parked, producing a loud burst sound on both occasions. The first incident occurred in May 2024, and…"complaint #2022548
  26. #26

    hv battery and range

    1 stranded, 6 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Leased a brand new Tesla Model Y @ 01 Apr 2023. I put @ 2100 miles on the car. On @ 01 May 2023 I get a fault stating vehicle could not be charged. Took the vehicle to Tesla for repair on 04 May 2023, and was told that it needed a new HV battery. Original…"complaint #1897678
    • "My car is Tesla Model Y -2023. Purchased on 11/2022. Not even 1 year the car battery range went down not as Tesla announced. With Model, Y Performance range of 303 miles for 100%. But my car after updating the new Sft on July/2023 a battery range max charge of…"complaint #1915951
    • "I hit a rock at approximately 35 mph that got projected under my car and caused a bad leak in the battery coolant system. Received a low coolant warning about one minute after the incident. The alert indicated that the car was safe to drive but to schedule ser…"complaint #1958367
    • "Description of Incident: I was taking my family on a road trip from Disneyland back home to Chandler, Arizona when our 2022 Tesla Model Y displayed a battery issue. We stopped in Palm Springs to charge, but the battery would only charge very slowly and capped…"complaint #2097732
    • "My 2023 Tesla Model Y has produced concerningly loud mechanical noises while parked, plugged in, and not being driven. I’ve experienced this on two separate occasions—[XXX] and [XXX]—after the vehicle had been parked for several hours in a garage. Upon waking…"complaint #2104157
  27. #27

    infotainment head unit

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "When entering the vehicle, the touchscreen does not turn on. The vehicle can be operated but without the touchscreen on, the speedometer is not available. I believe this to be a safety issue."complaint #1866814
    • "The screen multiple times has glitches and froze. We weren’t able to use backup camera, turning lanes cameras or clearly see our screen. We couldn’t access any of the icons that allowed us to control any features of the car. It was like driving blind. "complaint #1888004
    • "I was driving my car when the touch screen completely locked and would not respond to any touch input. I had the seat heaters on high and was unable to shut them off without rebooting the screen. It seemed safest to pull over to do the rebooting since it take…"complaint #1942992
    • "Tesla has a joke feature where a song starts playing that is a parody of Saturday Night Live skit "I need more cowbell". What causes this to be played is pushing down on the right steering wheel stalk 4 times sequentially. Nothing will silence this, however.…"complaint #1988372
    • "Driving Incident with Auto High Beam: I was driving on the freeway early in the morning with the auto high beam feature activated. However, due to heavy fog, I wanted to turn it off. I asked my passenger to help me find the option on the screen. Unfortunately…"complaint #2038615
  28. #28

    key fob and immobilizer

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "In a church parking lot ( while I was about 30ft away from my car with the phone key in my hand) somebody was able to drive my car away ( she has a same color Tesla Y as me)."complaint #1915433
    • "We parked the car in parking lot of a grocery store. Someone was able to open the car using his/her phone key and drove off and when realized a mistake, parked the car a mile away. At the same time, there was another car which was responding to my Tesla phone…"complaint #1924578
    • "The vehicle completely locked me out. It was unresponsive to key card access as well as unresponsive to mobile app access. I was unable to unlock or open any door/latch/trunk or frunk. I’m no one was inside because they would’ve been stuck with no way out. Thi…"complaint #1925393
    • "My husband and I use our phones as the key to the car, which is a commonly used (and suggested) feature for Tesla vehicles. We were leaving the beach with our baby. I had our phones in one of the beach bags, which enabled me to open the trunk and side door. I…"complaint #2006965
    • "This is my 5th complaint and involves, again, the key card. This is the used key card the El Paso Tesla Dealer was kind enough to give me, and help me program, when one of the original key cards, less than a year old, stopped working. (Tesla wanted me to pay…"complaint #2079429
  29. #29

    seat mechanism

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2023 Tesla Model Y. The contact stated that while driving at approximately 30 MPH, the front driver-side seat inadvertently adjusted the seat repeatedly; the contact had to pull over and allow the vehicle temperature to cool down for several…"~14,500 mi, complaint #2035945
  30. #30

    mirror

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Drivers side mirror glass vibrates while driving causing blurry image, and has done so since vehicle was new. Tesla service center indicated that it is working as designed. However the passenger side mirror doesn’t vibrate at all and the image is perfect. This…"complaint #1893094
    • "What component or system failed or malfunctioned, and is it available for inspection upon request? — Driver’s side rear view mirror. Mirror vibrates to a point where rear view is blurred and no longer clearly visible to driver. How was your safety or the sa…"complaint #1901596
    • "When driving 60+ mph, the driver side view mirror vibrates. This causes the mirror to show a blurry image and impacts the safety of seeing vehicles on the left side/rear. There isn’t a current issue with passenger side view mirror. I brought this to the dealer…"complaint #1917307
    • "The driver's side mirror vibrates when in movement making it nearly impossible to see anything with it. I have tried to get it repaired but Tesla has stated that "there is no update on this. The concern arose earlier this year for new delivery Model Y's. Fo…"complaint #1953707
    • "MY SIDE MIROR WILL NOT ADJUST BACK TO NORMAL LEVELS WHERE I CAN SEE VEHICLES ON THE LEFT SIDE. EVERYTIME I BACKUP AND MOVE FORWARD THE LEFT SIDE MIRROR DOES NOT ADJUST BACK TO ORIGINAL POSTION THEREFORE LEAVING ME EFFECTIVELY BLIND AND NOT BEING ABLE TO SEE ON…"complaint #1977938
  31. #31

    trunk or liftgate

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2023 Tesla Model Y. The contact stated while parked and loading personal items into the rear cargo space, the automatic liftgate independently closed, and the contact was hit on the top of the head. The contact stated that the liftgate featu…"~7,251 mi, complaint #1901730
    • "The contact's dad owned a 2023 Tesla Model Y. The contact stated the owner opened the liftgate, attempting to unload the vehicle after a trip, when the liftgate inadvertently fell on the head near the left ear area, fracturing his skull on the left side, causi…"~17,273 mi, complaint #2165908
  32. #32

    ac compressor and refrigerant

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "First cold day of the year and the heater stopped working. With the heater not available the windshield couldn’t be cleared it would always fog and cover the windshield blocking the view infront of the vehicle. Next couple days it was even cooler and the winds…"complaint #2148460
    • "Rear AC fails or does not turn on reliably, even with proper settings and a child in the back seat. • I live in Texas; inside temps can rapidly become dangerous, and a child’s body heats several times faster than an adult’s, increasing the risk of heatstrok…"complaint #2154726
    • "My wife was driving our Tesla Model Y when she suddenly became very lightheaded, headache and had trouble breathing. She also noticed a strong chemical smell coming from inside the cabin. She rolled down the windows and the smell started going away immediately…"complaint #2182341
    • "My Model Y has an intermittent HVAC issue that occurs only when there are more than 4 occupants in the vehicle. I first reported this while the car was still under warranty, at just over 46,000 miles. We had changed the filter as we thought it was resolved. T…"complaint #2242047
  33. #33

    adas blind spot

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The Tesla Model Y Blind Spot warning system does not accurately detect the position of cars in the lanes next to the car. The display shows the car as behind the vehicle while it is actually at the rear quarter panel. There is only an audio warning if the tu…"complaint #1877231
    • "When their is a car in my blind spot the car does not beep or try to pull the car back unless you are basically hitting the car next to you. It also does not beep or show me space out side my range of view to prevent backing into another car. My car (tesla m…"complaint #1950264
    • "Statement of Facts Regarding Tesla Accident [XXX] On [XXX], I was involved in an accident with a Tesla that I had rented directly from Tesla’s rental program. The vehicle was equipped with Tesla’s full software capabilities, including AutoDrive and the Smart…"complaint #2124646
    • "While traveling on the freeway with Full Self-Driving (Supervised) engaged, my vehicle attempted to initiate an automatic lane change to the left. At that exact moment, another vehicle was already traveling parallel to me, fully established in the adjacent lef…"complaint #2227386
  34. #34

    alignment and pull

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Took delivery of new Tesla Model Y on Friday, March 24th. While driving it to my residence (205 miles away) noticed that the alignment was off and vehicle pulled to the left at highway speeds on flat, level sections of roadway. I was not informed of the 100 m…"complaint #1884454
    • "Upon receiving the car the steering wheel never matched the way the wheels pointed. The steering wheel needed to be around 10-15 degrees to the right to go straight. After 3 wheel alignment's, the steering wheel still isn't straight to get the car to travel st…"complaint #1891217
    • "Took delivery for a brand new Tesla Model Y LR 2023 on Apr 20 2023. Wheel alignment issues since the day took delivery. Opened a service request on April 24th to fix the issues. 1st appointment scheduled for May 1. Technician offset the steering wheel to fix t…"complaint #1892903
    • "I have been advised by Tesla my tires on the Tesla Model Y Performance 2023 vehicle with 23,506 miles are wearing out on the inner half of the tire due to a camber issue. They acknowledge the car’s weight causes the issue which can only be rectified with an ad…"complaint #2039273
  35. #35

    door latch and hinge

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2023 Tesla Model Y. The contact stated while driving a variable speed with the front passenger's seat unoccupied, the front passenger's side door made abnormal rattling sounds. There was no warning light illuminated. The contact stated that…"~1,000 mi, complaint #1903353
    • " The contact owns a 2023 Tesla Model. The contact stated that whether driving, or while the vehicle was parked, the hood and the trunk of the vehicle occasionally opened independently. The vehicle was not taken to an independent mechanic or dealer to be diagno…"~13,000 mi, complaint #2028279
  36. #36

    wiring harness

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While driving down the road in traffic, several errors started appearing on the Tesla screen, and the vehicle lost power brakes and steering, rendering it impossible to drive safely. The complete set of car systems that were disabled all at once was: stabilit…"complaint #1891308
    • "This is to inform you of the incomplete tow package that Tesla sells/installs as a factory option on Model Y and Model 3 vehicles. The 12 volt auxiliary power pin on the standardized 7 pin trailer wiring plug/outlet is non-functional, and this can pose a sign…"complaint #1953559
    • "The front trunk (frunk) actuator failed due to an under voltage condition. During repair, Tesla technicians also found corrosion in the wiring harness connectors. The vehicle has been garaged its entire life and has never been exposed to harsh environmental…"complaint #2185590
    • "The rear subframe wiring harness on my Tesla contains a significant design flaw that creates an unreasonable safety risk. The factory-installed corrugated protective tubing (wire loom) terminates prematurely, leaving approximately 1 inch of critical wiring com…"complaint #2197267
  37. #37

    climate control module

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Received vcfront_a447 error which shut off heating and air in the car. We were returning to Indiana from Tennessee on the [XXX] and lost all ability to heat the cabin or keep windows clear. The temperatures in the car were as low as 27degF by the time we rea…"complaint #1958161
    • "Heat pump tends to fail when temperatures reach out temperatures below 0ºF. This is a safety risk as at these temperatures, a failure to the vehicle heat pump could lead to death. There are many reports in forums and social media, such as here: [XXX] and [XXX…"complaint #2057397
    • "Our tesla y is under warranty but despite a baby seat and an adult sitting in the back seats the rear AC wont turn on automatically and thus providing extreme danger to my toddler. Tesla tried to fix but refuses to continue further citing a software update is…"complaint #2144245
  38. #38

    driveshaft axle cv

    1 stranded, 2 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "1)2 weeks into owning the car had a powertrain error message which was fixed by replacing the front drive unit oil pump. 2)Static noise behind the display unit was due to the harness of the circuit not being tightened properly. 3)Left hand drive side LatheralL…"complaint #1891921
    • "The front driver’s side wheel came off of the axel while parking. Lug nuts/studs appear intact, suggesting a suspension component failure. This is a serious safety hazard that could have caused loss of control and injury."complaint #2130678
    • "Catastrophic Axle Failure, I was driving out from my driveway when this happened. Just the day before my wife was driving on the highway, and I was driving with my two boys. I have video of the complete failure of the left driver's side axle. The vehicle wa…"complaint #2188871
  39. #39

    engine cooling

    1 stranded, 2 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "3 day old Tesla y coolant warning light came on, went to the service center and car has been there for 24 hours no update and now they extended to another 24 hours no reason given. "complaint #1931467
    • "Car acquired [XXX]. Drive train warranty till [XXX]. Car stopped on the highway in Arizona. Got it towed to Tesla Service. They claimed coolant leak but never showed me or returned the parts even tho I specifically asked for return of parts. They gave me a p…"complaint #1996209
    • "This vehicle radiator protection is defective where rocks are able to hit the radiator and at some point the Tesla notified me that the radiator had leaked and it is safe to continue driving. I continue to drive and monitor the radiator level as I waited for a…"complaint #2046401
  40. #40

    ev charging system

    1 stranded, 2 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Charging system has become defective over last month. Two weeks ago, gave error that charging cover was open when it wasn't. Couldn't get it to charge for a while. Eventually, it worked. Yesterday, would not charge at all on any charger. Being towed to service…"complaint #1975950
    • "Got a new battery for the car due to an accident I had back in Feb 2024. The battery lasted me up to August 2024 before I received an error saying that my car won’t charge any more and it’s at maximum charge. I took my car in and the Tesla service center expla…"complaint #2032094
    • "My Tesla was unable to access Supercharging due to a payment system error, even though I had just made a payment. The battery level was critically low, and a severe storm warning was active. Supercharging access was blocked, and I could not reach Tesla custom…"complaint #2160424
  41. #41

    parking sensors

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I ordered the car with parking sensor feature standard similar to my daughter car model Y 2022 which she bought a couple of months earlier. Tesla removed the parking sensor without advising me. This sensors are vital for safety of pets, children and obstacle…"complaint #1868591
    • "Tesla removed the parking sensors and replaced them with a "Vision" system. My last Tesla has the parking sensors and the parking distance and chimes worked great. The new Vision system works rarely. I've run into stuff in the garage while parking, it doesn…"complaint #1888931
    • "While reversing my Tesla Model Y, the rear parking sensors failed to alert me to a stationary obstacle (fence). No audible warning or visual alert was triggered. The vehicle had recently received a software update prior to the incident. The failure resulted in…"complaint #2205064
  42. #42

    steering column

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "We leased the brand new Model Y on Tuesday January 24th at Tesla, Rockville, MD. On Friday January 27th at approximately 4:30pm we were driving on RT773 Riverside Parkway in the right hand lane and the steering wheel came totally out of the column with wires a…"complaint #1878582
    • "Had my vehicle for under 1 month. I was driving on a busy highway and the steering wheel completely seized up. It was unable to respond to turns or even curves in the road. Luckily, I was eventually able to pull over gradually, stop the car and contact road…"complaint #1920738
    • "The Tire losing with steering shaft . The bolt come off , my vehicle can’t make hard turn make it unsafe to able to drive."complaint #2038951
  43. #43

    wheel bearing

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Intermittent shaking from the two front wheels while driving. "complaint #1876346
    • "while driving in light city traffic at low speed the right front wheel developed a terrible grinding noise and would not steer properly, pulled off of the road and called a tow truck car is now at a Tesla service center waiting on repair service"complaint #2163806
  44. #44

    battery and charging

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "On Memorial Day weekend, my car was parked outside, and apparently back passenger window was left open, which caused the backseat area of the car to be soaked in water. We noticed that in the morning, and parked the car inside the garage, and kept the door and…"complaint #2109606
  45. #45

    engine oil consumption

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Vehicle displayed alert “Powertrain requires service - vehicle speed and power may be limited” at 1664 odometer miles. Vehicle had to be towed to the service center and the cause was a faulty oil pump."complaint #1879628
  46. #46

    engine stall or no start

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2023 Tesla Model Y. The contact stated that while driving approximately 60 MPH, the vehicle lost motive power, stalled, and shutoff. The vehicle was restarted. The message, "Vehicle Will Shut Down - Pull Over Safely" was displayed. The vehic…"~5,100 mi, complaint #1922754
  47. #47

    heater core and blower

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "What component or system failed or malfunctioned, and is it available for inspection upon request? HVAC heat pump and defrost/defog system failure. The failure caused immediate fogging/condensation on the windshield and door windows. The vehicle is available f…"complaint #2143639
  48. #48

    horn

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The horn is not working properly. When pressing the left side horn button the horn does not activate. The right side horn button does work properly."complaint #1934646
  49. #49

    instrument cluster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Driving at highway speed, the screen went black on my Tesla Model Y. The car did not completely shut down and eventually rebooted itself. After numerous calls with customer service I was told that this is not common, but not unheard of. The car has no physical…"complaint #1938595
  50. #50

    interior trim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I am writing to file a complaint regarding a safety issue with my 2023 Model Y Performance Tesla vehicle. The steering wheel's faux leather covering is peeling and bubbling, causing the material to come off while driving. This poses a significant hazard as it…"complaint #2156596
  51. #51

    noise or vibration unspecified

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Hi Team, I bought a new car Model Y- [XXX] from Tesla on 27 Dec 2022 and after driving 50 miles itself with in 3 days, I reported so many manufacturing issues to Tesla in my new Car. All the issues that I have reported at that time either all of them are still…"complaint #1895396
  52. #52

    paint and clearcoat

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Defective factory paint. Dirt under the clear coat on hood - inspected by a reputable auto detailer/body shop. "complaint #1958230
  53. #53

    parking brake

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "On August 28, 2023, driving back from golf at Tijeras Creek, the vehicle noted several faults: cruise control disabled, autopilot disabled, parking brake disabled, and others. We parked in Newport Beach and the vehicle failed to move—appears the parking brake…"complaint #1938554
  54. #54

    power steering hydraulic

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Power steering went out twice, both from changing gears once was mid drive second time was going from park to reverse. "complaint #1928486
  55. #55

    power windows and locks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My Tesla model Y rear passenger window on the right side exploded, and glasses were shattered on February 14, 2025. I was driving on [XXX] and near the exit of [XXX] at approximately 11:40AM.，I was driving at approximately 65 mph. I heard an explosion sound…"complaint #2066887
  56. #56

    stability and traction control

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "It was raining on I-287 North bound in Bridgewater Township, NJ. I was driving my Tesla Model Y well below the posted speed as it was raining. Suddenly my car took a spin, i lost control of the steering. Car took a 360 degree turn from right most lane on 3-lan…"complaint #2137837
  57. #57

    tpms

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I am filing a complaint for my 2023 Tesla Model Y (VIN: [XXX] ) due to TPMS failure after update 2026.2.9.1. Tesla denied recall 24V935 coverage. I request review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)"complaint #2212562

NHTSA investigations

Search NHTSA's own recall and complaint database for TESLA MODEL Y directly.