2020 TESLA MODEL Y

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    adas collision warning

    82 unsafe

    82
    incidents

    Commonly reported, insufficient mileage data - n=11, median 30,000 mi, no reliable range below 25 reports.

    • "WE RECENTLY PURCHASE TESLA MODEL Y ON 29TH SEPTEMBER 2020. WE NOTICE MORE THAN TWICE WHILE DRIVING MODEL Y ON FREEWAY AT 65MPH AND THE CAR DECIDED TO RANDOMLY SLAM THE BRAKED (PANTHOM BRAKING) WHILE IN AUTOPILOT IN MIDDLE OF THE FREEWAY. WE WERE ON GARDEN STAT…"~900 mi, complaint #1709395
    • "OCTOBER 8 2020, 5:00PM. HEAVY TRAFFIC ON I-5 NORTH AT ANAHEIM, CA NEAR HARBOR BLVD/BALL RD EXIT. I HAD JUST CHANGED LANES TO THE RIGHT IN PREPARATION TO TAKE THE EXIT. DUE TO HEAVY TRAFFIC, MY SPEED WAS APPROXIMATELY 10 MPH. IMMEDIATELY AFTER SETTLING TO THE N…"~1,500 mi, complaint #1698623
    • "The contact owns a 2020 Tesla Model Y. The contact stated that after an update was made to the vehicle's autopilot feature, the vehicle experienced phantom braking intermittently that activated without the brake pedal being depressed. The contact stated that w…"~30,000 mi, complaint #1839540
    • "The contact owns a 2020 Tesla Model Y. The contact stated that while driving at various speeds with the cruise control activated, the vehicle experienced phantom braking. There was no warning light illuminated. The contact stated that the failure would occur b…"~30,000 mi, complaint #1842160
    • "The contact owned a 2020 Tesla Model Y. The contact stated that while driving at 60 MPH in rainy weather, the vehicle inadvertently spun in circles, and he lost control of the vehicle. The contact took his foot off the accelerator pedal. No warning light was i…"~68,000 mi, complaint #2019902
  2. #2

    unintended acceleration

    16 unsafe

    16
    incidents

    Commonly reported, insufficient mileage data - n=13, median 1,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2020 TESLA MODEL Y. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING INTO THE DRIVEWAY OF THEIR RESIDENT, THE VEHICLE ACCELERATED FORWARD WITHOUT WARNING AND CRASHED INTO THE GARAGE. NO AIR BAGS DEPLOYED. THE CONTACT MENTIONED THE SAFE…"~800 mi, complaint #1706888
    • "MY 2020 MODEL Y LUNGED FORWARD WHILE SITTING AT A RED LIGHT BEHIND A PICKUP TRUCK. I DID NOT TOUCH THE ACCELERATOR ANS THE BRAKE WOULD NOT STOP THE CAR. I IMPACTED THE PICKUP TRUCK AND DAMAGED THE LEFT CENTER OF THE CAR FRONT SLIDING UNDER THE PICKUP BUMPER.…"~1,400 mi, complaint #1711909
    • "ON THREE OCCASIONS AFTER TAKING MY FOOT OFF THE ACCELERATOR, MY CAR STARTING ACCELERATING ON ITS OWN. I COULD FEEL THE ACCELERATION AND WAS ABLE TO STOP IT BY PUTTING MY FOOT ON THE BRAKE. I DID NOT TOUCH THE LEVER TO SET THE SPEED, THE PEDAL DID NOT GET STUCK…"~2,250 mi, complaint #1745663
    • "The contact owned a 2020 Tesla Model Y. The contact stated that while pulling out of a parking space, the vehicle rolled back and crashed into a concrete wall. There was no warning light illuminated. The dealer was made aware of the failure; however, the vehic…"~7,000 mi, complaint #1863405
  3. #3

    suspension arms and bushings

    15 unsafe

    15
    incidents

    Commonly reported, insufficient mileage data - n=11, median 1,000 mi, no reliable range below 25 reports.

    • "HERE IS A LOVELY TESLA MODEL Y IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37278352?ROWNUMBER=0 AND GUESS WHAT? THE BACK WHEEL FELL OFF! ALL THE SUSPENSION GIBLETS HAVE SNAPPED LIKE A PRETZEL. IT SEEMS HIGHLY UNLIKELY THIS IS THE RESULT OF COLL…"~500 mi, complaint #1689227
    • "NHTSA IS CONDUCTING INVESTIGATIONS INTO TESLA SUSPENSION BREAKAGES. HERE IS FURTHER EVIDENCE THAT THE BREAKAGES ARE NOT RESTRICTED TO CERTAIN MODELS AND CERTAIN YEARS BUT ARE GENERIC TO ALL TESLAS AND CAUSED BY LOW QUALITY SUSPENSION AND STEERING COMPONENTS.…"~1,000 mi, complaint #1709565
    • "THIS IS A COMPLAINT ABOUT SYSTEMIC FAILURES IN TESLA SUSPENSION COMPONENTS THAT AFFECT ALL YEARS AND MODELS OF TESLAS ON THE ROADS. PLEASE NOTE THAT I HAVE USED THE VIN OF A RANDOM TESLA MODEL Y SINCE THE VIN OF THE CAR IN QUESTION IS UNAVAILABLE. HERE IS A…"~1,000 mi, complaint #1713029
    • "HERE IS A BADLY SMASHED MODEL Y IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39229111?TENANT=US&ROWNUMBER=21 IT IS CERTAIN THAT OCCUPANTS WOULD HAVE BEEN KILLED OR INJURED. BEARING IN MIND THE NUMEROUS MODEL Y CARS THAT HAVE BEEN REPORTED TO HAVE SU…"~1,000 mi, complaint #1730620
    • "The contact's daughter owns a 2020 Tesla Model Y. The contact stated that while driving at various speeds, an abnormal, squeaking sound would emit from the vehicle without warning. The contact called the service center where they gave the contact an estimate f…"~48,000 mi, complaint #2204576
  4. #4

    software or update

    10 unsafe, 3 annoyance

    13
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "THE OTHER DAY I WAS STOPPED AT A RED LIGHT, AWAITING GREEN IN A LEFT TURN ONLY LANE. IT WAS A LONG LIGHT AND I MAY HAVE BEEN DISTRACTED BY A CONVERSATION WITH MY PASSENGER. I AM 99% CERTAIN THAT I DID NOT HAVE MY FOOT ON THE BRAKE PEDAL BECAUSE I RARELY USE…"~5,200 mi, complaint #1723742
    • "The contact owns a 2020 Tesla Model. The contact received notification of NHTSA Campaign Number: 24V554000 (Latches/Locks/Linkages, Electrical System); however, the contact stated that the dealer diagnosed the vehicle with a System Software Update Issue. The c…"~77,334 mi, complaint #2022010
  5. #5

    airbag system

    11 unsafe

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "The contact owns a 2020 Tesla Model Y. The contact stated that while driving at 40 MPH in the right-hand lane, another vehicle was swerving towards her vehicle, and she instinctively veered to the side of the road. The contact hit a fire hydrant, drove on a si…"~14,608 mi, complaint #1790758
    • "The contact owns a 2020 Tesla Model Y. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated, indicating that the passenger’s side air bag was disabled. The manufacturer was made aware of the failure and informed…"~90,000 mi, complaint #1897199
  6. #6

    backup camera

    7 unsafe, 4 annoyance

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "MY CAR IS A 2020 MODEL Y, DELIVERED ON JUNE 27, 2020. THIS FALL, I'VE HAD AN ISSUE CROP UP THAT LOOKS LIKE IT'S BEEN ADDRESSED IN THE PAST (AT LEAST FOR MODELS S, X AND 3 BEFORE MARCH 31, 2019). THE PROBLEM IS THAT ON SEVERAL OCCASIONS (SPECIFICALLY ON 11/26/2…"~4,000 mi, complaint #1712184
    • "The contact owns a 2020 Tesla Model Y. The contact stated while driving approximately 3 MPH and in reverse gear, the rearview camera display began to drop frames and was not displaying live action. The contact stated no warning light was illuminated. The conta…"~25,000 mi, complaint #1831966
  7. #7

    adas autonomous driving system

    10 unsafe

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "AUTOPILOT/CRUISE CONTROL DISENGAGE FUNCTION SHOULD NOT BE ON ACTIVATED BY SELECTING UP/REVERSE ON THE GEAR SELECTOR. CAR INADVERTENTLY WENT INTO R REVERSE WHEN DISENGAGE WAS COMMANDED. NARRATIVE: CAR WAS ON INTERSTATE AT HIGHWAY SPEED WITH NAVIGATE ON AUTOPILO…"~3,000 mi, complaint #1716436
  8. #8

    infotainment head unit

    8 unsafe, 1 annoyance

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE TRAVELING ON NORTHBOUND US-101, THE INFOTAINMENT/DASHBOARD SCREEN FROZE. THE CLIMATE CONTROL SUDDENLY WENT FULL BLAST ON THE COLDEST SETTING, SPEEDOMETER STOPPED UPDATING, AND ALL INFOTAINMENT/DASHBOARD CONTROLS WERE UNRESPONSIVE. THE TURN SIGNALS APPEAR…"~7,800 mi, complaint #1737872
  9. #9

    adas lane keeping

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "DRIVING SOUTH ON I5 IN SACRAMENTO AT 55-60 MPH WITH AUTO-STEER ENGAGED, THE CAR SUDDENLY VEERED TO THE LEFT. TO AVOID SIDESWIPING THE CAR IN THAT LANE I STEERED TO THE RIGHT. THE SYSTEM TRIED TO STEER TO THE LEFT AGAIN, BUT I FORCIBLY STEERED TO THE RIGHT..…"~750 mi, complaint #1701815
    • "The contact owns a 2020 Tesla Model Y. The contact received notification of NHTSA Campaign Number 23V838000 (Electrical System) however, the part to do the recall repair was not yet available. The contact was driving at an undisclosed mph up a driveway with a…"~40,000 mi, complaint #1958637
  10. #10

    ev drive unit or inverter

    1 stranded, 7 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "INCIDENT: CAR SHUTDOWN AND POWER FAILURE WITH LITTLE WARNING. TIME/DATE/PLACE OF INCIDENT: 9/7/2020, APPROXIMATELY 5:20PM IN LIVERMORE, CA. WHILE DRIVING AT A SPEED OF APPROXIMATELY 45 MPH EASTBOUND ON W JACK LONDON BLVD (PAST WOLF HOUSE DRIVE), THE CAR'S COMP…"~1,300 mi, complaint #1691953
  11. #11

    other

    7 unsafe, 1 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I REALIZED THAT MODEL Y 2020 DOESN'T NOT HAVE PEDESTRIAN WARNINGS SPEAKERS EVEN THOUGH MY CAR BUILT IS FROM 2020 (BETWEEN JUNE-AUGUST). I TOOK THIS DELIVERY OF MODEL Y IN EARLY FIRST WEEK OF SEPTEMBER. I AM WONDERING NHTSA MANDATE THIS LAW IN SEPTEMBER OF 2019…"complaint #1715731
    • "In the process of filing a claim court against Tesla for garage door closing on my vehicle (because of Homelink). Multiple damages and no help from Tesla at all. Homelink was installed on my Tesla Y in February and the door closed twice on my vehicle while I w…"complaint #1752760
    • "Side cameras have terrible glare which make them useless"complaint #1789304
    • "The welding link on the frunk is broken and while driving the frunk is pressing down while driving the car."complaint #1817170
    • "Tesla has not yet fixed the following defect for my vehicle: Sep 19,2022 Manufacturer Recall Number TBD NHTSA Recall Number22V702 Recall StatusRecall Incomplete"complaint #1878484
  12. #12

    door latch and hinge

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "SECONDARY FRONT HOOD SAFETY LATCH FAILED CAUSING MY HOOD TO OPEN WHILE ON HIGHWAY"~2,000 mi, complaint #1683283
    • "REAR PASSENGER DOORS DO NOT HAVE AN EASILY ACCESSIBLE/MARKED INTERIOR EMERGENCY MANUAL LATCH RELEASE. IN THE EVENT THAT POWER IS LOST TO THE VEHICLE, ONE MUST REMOVE A MAT IN THE DOOR POCKET, PRY OPEN A COVER, AND PULL AN UNLABELED CABLE TO RELEASE THE DOOR LA…"~5,500 mi, complaint #1743884
  13. #13

    seatbelt and pretensioner

    4 unsafe, 2 broken

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "2 weeks back one of the rear passenger seat belts stopped latching to the seat buckle. I filed a service request with Tesla and scheduled a service appointment. They have rescheduled the appointment twice already and they haven't addressed the issue as the nec…"complaint #1750535
    • "Its a known issue affecting many model 3 and model Ys front passenger safety restraint system fault. It's all over the tesla message boards. It just happened to my vehicle. "complaint #1916791
    • "Passenger rear seat seatbelt stopped working abruptly. Buckle will not click to secure. "complaint #1926647
    • "Rear seat seatbelt (behind driver) doesn't latch"complaint #1986723
    • "Subject: Complaint Regarding Faulty Seat Belt on Tesla Vehicle (VIN: [XXX] ) Dear NHTSA Vehicle Safety Hotline, I am writing to formally report a safety concern regarding my Tesla vehicle, VIN [XXX] . I have experienced issues with the seat belt system, whic…"complaint #2102678
  14. #14

    glass and windshield

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Upon driving the vehicle, there is a wavy distortion when viewing out of the windshield from the drivers side that can cause dizziness (amongst other symptoms) to a motion sensitive driver. The distortion itself is at eye level when the seat is adjusted to…"complaint #1812986
    • "We had a crack on the windshield that Safelight tried to fix, but the crack expanded and needed to get a new windshield replaced. It has been 2 months now that we have been waiting on Tesla to get the new part in. In the. meantime, the crack has expanded to…"complaint #1814001
    • "Windshield cracked from midway of windshield to the bottom. I have heard of/seen a significant number of similar cracks on Tesla Model Y. "complaint #1822091
    • "I have a Tesla Model Y and a Model 3. Both of them 2020 year purchased. The miles on Model Y is 96K and 43K respectively. In Feb 2025, my Model Y windshield had cracked and I had made a Tesla Insurance claim and paid the 500$ deductible and got it replaced. No…"complaint #2089667
    • "Interior of glass roof - dangerously hot on sunny days, capable of causing burns. This problem has caused several family members including children to yelp in pain due to brief contact with the glass (heads meeting glass surface while placing children in car…"complaint #2138390
  15. #15

    steering rack mechanical

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "HERE IS A 2020 MODEL Y IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37686849?ROWNUMBER=56 IT HAS BEEN PARTIALLY DISASSEMBLED WHICH MAKES IT HARD TO DETERMINE WHY IT ENDED UP BEING WRITTEN OFF. HOWEVER. THE FRONT MOTOR AND SUSPENSION HAS BEEN REMOVE…"~1,000 mi, complaint #1702001
  16. #16

    suspension struts shocks

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Driving on a residential street around 20 mph as we approached a stop sign , heard a loud “thump.” It appeared to come from front wheel well area. Worried we hit something we circled back around back around but there was nothing. Car began making a loud noi…"complaint #1884662
    • "The front right passenger strut knuckle axel suspension was separated. We currently have the car at Tesla's service center. Our safety was put at risk when the tire locked up and we had no control of the steering. Driving at a higher speed could have resulted…"complaint #1898205
    • "I am writing to file a complaint against Tesla, Inc. for refusing to repair recurring suspension issues that were supposedly addressed through previous recalls. As an owner of a 2020 Tesla Model Y (VIN: [XXX] ), I have experienced numerous problems related to…"complaint #1978663
    • "Front suspension issues with lots of creaking and noise when accelerating and decelerating as well as turning. Tesla had previously greased my upper control arms but this issue is now back, worse than ever"complaint #1990874
    • "While my wife was driving on a flat straight road, she heard a loud bang noise from the front of the vehicle. The vehicle made a loud grinding noise. Upon inspection, it was found the bolt securing the front right damper to the suspension had snapped and come…"complaint #2236649
  17. #17

    lighting exterior

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "BREAK LIGHT BUILDS UP CONDENSATION AND OBSCURES THE LIGHTS FROM BEING SEEN. I REACHED OUT TO TESLA TO HAVE THE PART REPLACED UNDER WARRANTY. THEY CLAIM THAT CONDENSATION TO THAT LEVEL IS NORMAL. I THINK IT'S A SAFETY RISK."~5,900 mi, complaint #1736484
  18. #18

    wheel or rim

    1 stranded, 3 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "HERE IS A 2020 MODEL Y TERDSLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38946687?ROWNUMBER=12 THE BACK WHEEL HAS GONE WALKABOUT. THE HUB CARRIER HAS CRACKED OFF FROM THE BRAKE ROTOR. THIS IS A MANUFACTURING SUPPLY CHAIN FAILURE. THIS COULD EAS…"~1,000 mi, complaint #1725295
    • "HERE IS A MODEL Y IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38263120?ROWNUMBER=1 THE BACK WHEEL HAS FALLEN OFF BECAUSE THE HUB CARRIER HAS CRACKED OFF THE BRAKE ROTOR. IT LOOKS AS THOUGH THE CAST MONKEY METAL ASSEMBLY IS MADE TO THE USUAL TESLA…"~6,000 mi, complaint #1711077
    • "PLEASE NOTE THAT I HAVE SUBSTITUTED THE VIN OF ANOTHER DAMAGED TESLA MODEL Y IN ORDER TO MAKE THIS SUBMISSION. THIS IS NOT DONE WITH ANY FRAUDULENT MOTIVE AS HAS BEEN ALLEGED BY ELON MUSK IN REGARD TO SOME OF MY OTHER GENUINE PUBLIC SPIRITED COMPLAINTS. NOW,…"~10,000 mi, complaint #1708056
    • "HERE IS A TESLA MODEL Y IN ITS NATURAL ENVIRONMENT THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38164352?ROWNUMBER=7 THE FRONT WHEEL HAS FALLEN OFF. THE COMPLETE HUB AND WHEEL BEARING ASSEMBLY WHICH SHOULD BE SECURED BY 3 BOLTS HAS POPPED APART. THE…"~11,000 mi, complaint #1708054
  19. #19

    climate control module

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Heating / defrosting unit failed. While driving to work in 1 degree freezing weather my heating / defrosting unit would not provide a clear fog free windshield so i could safely see outside. Dealer has me scheduled for a date for repair but this is the secon…"complaint #1785940
    • "Cabin climate control and preconditioning for the battery have failed. Message: "cabin climate control needs service". First noticed around 1/5/22 and report to Tesla Service. Car interior will not heat up at all, causing the car to be unusable due to: no h…"complaint #1790102
    • "HVAC "dog mode" failed for the second time after repair. Manufacturer says this is a known issue but no alert sent to owners. Screen indicates rising temp, notification sent to phone of failure. No known timetable for fix but no alerts to owners"complaint #1823605
  20. #20

    control module

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "SINCE MY WIFE AND I TOOK DELIVERY OF OUR NEW MODEL Y, WE HAVE HAD MULTIPLE ISSUES WHICH HAVE REQUIRED SERVICING. THESE ISSUES RANGE FROM WIRES HANGING FROM UNDERNEATH THE VEHICLE TO WINDOW ALIGNMENTS TO OUR TURN SIGNAL NOTE WORKING AND MANY OTHER ISSUES.…"~1,600 mi, complaint #1687600
  21. #21

    heater core and blower

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "After driving the vehicle in cold temperatures (below 28 degrees) the HVAC stops heating the car and a warning appears on the center screen that heating/cooling is limited or unavailable. Only cold air flows through the vents providing no heat. the heat does n…"complaint #1791641
    • "Total failure of HVAC system which could put driver in danger in extreme temperatures. "complaint #1828187
    • "Heat and A/C. VCFront_a447 code Can't defrost windshield / can't drive in the cold "complaint #2065104
  22. #22

    hv battery and range

    1 stranded, 2 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Vehicle has 51,126 mi as of this writing. When new (June 2020) 250 miles of freeway range was typical in typical California weather for an efficiency rating of 280 Wh/mi for 100% to 1% state of charge (SoC). This was tested repeatedly, numerous times, on mult…"complaint #1929506
    • "On [XXX], I identified a severe and unacceptable loss of driving range in my 2020 Tesla Model Y (VIN: [XXX] , mileage: 59,127 miles). The vehicle now shows only ~180 miles of range at 100% charge, compared to the original advertised 316 miles — representing a…"complaint #2119637
    • "Problem: I purchased a 2020 Tesla Model Y Long Range AWD, EPA-certified at 316 miles. My vehicle consistently delivers only 120–150 miles per full charge, and just ~80 miles from the recommended daily 80% → 20% SOC window. This is less than half the advertised…"complaint #2124006
  23. #23

    stability and traction control

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "AUTOMATIC VEHICLE HOLD DISABLED. REGENERATIVE BRAKING DISABLED. TRACTION CONTROL DISABLED. STABILITY CONTROL DISABLED.STEERING ASSIST REDUCED. I WAS TURNED 360 DEGREES WHEN TRYING TO TURN LEFT. CAR WAS SLIDING DURING DRIVE."~4,932 mi, complaint #1727863
  24. #24

    steering electric assist

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Tesla Model Y 2022 lost steering control April 20, 2024 Vehicles - Model Y While backing out of indoor parking garage Steering wheel locked up! Before I could hit the brake the car collided with the cement wall in the garage. Causing some damage to right s…"complaint #1993213
    • "While driving on the freeway was unable to steer. It has happens multiple times. Once on the freeway while I was trying to exit, I suddenly couldn’t steer. Another time, I was merging when again I could not move the steering wheel. The third time was when I wa…"complaint #2023561
    • "After being parked on a suburban street for about 3 hours, our Tesla Model Y experienced a complete loss of power-steering assist, requiring extreme hand-over-hand effort to turn the wheel and making it dangerous to drive. Warnings of "Steering assist reduced…"complaint #2035133
  25. #25

    adas adaptive cruise

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2020 Tesla Model Y. The contact stated that while driving at an undisclosed speed with the cruise control set at a designated speed, the cruise control feature would malfunction and reset the speed to 20 MPH slower than desired. The contact…"~20,000 mi, complaint #1792187
  26. #26

    alignment and pull

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "On 5/24/21, I was driving in the rain on a busy [REDACTED ADDRESS]I was driving under speed limit. The car hydroplaned across 3 lanes, past the divider and spun 180 degrees and I was able to bring it to a halt with fierce braking just before it crossed onto t…"complaint #1748974
    • "When I picked up my Tesla Y from a body shop I was informed that my two front tires were worn down, to the core, on the inside rim of the tire. It was as though they were aligned wrong. I was strongly encouraged to drive straight to a tire shop for new tires.…"complaint #1972852
  27. #27

    battery and charging

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Tesla completely shut down and my wife got locked inside with windows closed. Windows will not roll down. She called me and I asked for help with roadside assistance. They showed the manual door open latch. I called the tow truck and heard that this is a co…"complaint #1924187
    • "We had a terrifying moment today. Low-voltage battery died instantly, leaving the driver locked inside a completely blacked-out car. No electronic door response, phone app & keycards completely frozen. Luckily, we got out safely after calling Roadside Assistan…"complaint #2239936
  28. #28

    driveshaft axle cv

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "HERE IS ANOTHER MODEL Y IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39862499?TENANT=US&ROWNUMBER=65 THE BACK WHEEL HAS FALLEN OFF. ALL THE MONKEY METAL SUSPENSION GIBLETS ARE STRETCHED AND SNAPPED. ONE WHOMPY WHEEL CAN REALLY SPOIL YOUR DAY. WOUL…"~15,000 mi, complaint #1745619
  29. #29

    trunk or liftgate

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The trunk hatch door does not stop moving (opening or closing) when it comes into contact with an object. Incident #1: I closed the trunk not realizing that my husband was under the hatch door. The hatch door came down on his head and did not stop closing unti…"complaint #1750504
    • "The rear trunk smashed my fingers. I pressed the open button on the rear trunk and heard it unlatch. I stuck my hand under the trunk to try to help it open up. The trunk quickly reached, smashing my fingers. I was able to press the open button again and lift t…"complaint #2128533
  30. #30

    wiper and washer

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Tesla has automatic windshield wipers that are supposed to engage at various wiper speeds when rain is detected. The system does not activate soon enough or at an appropriate speed. Example: In rain situations on a highway when passing a large truck, the am…"complaint #2015353
    • "Was driving in rain, had windshield wipers on, suddenly windshield wipers stopped working; could not see through windshield because of the rain; almost had collision before being able to move to the side of the road to safety. Cost $255 to have windshield wip…"complaint #2107960
  31. #31

    ac compressor and refrigerant

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Component or System Failure: The HVAC system, specifically the compressor and supermanifold, failed on my 2020 Tesla Model Y. Tesla retained the replaced components during service, so they are not available for inspection. Safety Risk: This failure caused a l…"complaint #2086757
  32. #32

    adas blind spot

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "When activating the turn signal at night, the blind spot warning image will display a glare that obfuscates the view of approaching vehicles."complaint #1804706
  33. #33

    brake hydraulics

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "When I went to my local garage to have a wheel rotation and wheel alignment done, they discovered that my rear driver side break hose was leaking. They also discovered that the rear passenger side break hose was showing similar wear/damage. I had the car towe…"complaint #1999385
  34. #34

    brake pads and rotors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I noticed a screeching sound from the rear of the vehicle when brakes were being applied in September 2022. I took the vehicle to a local tire/ brake store where the mechanic informed me that a brake caliper nut is missing and that brake caliper is bent. He s…"complaint #1842641
  35. #35

    cruise control conventional

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Nearly Every Single day on my drive home north on AZ hwy 90 my 2020 Tesla Model Y abruptly disengages and breaks from cruise control. it is especially startling when I pass a vehicle and then return to my lane only to have the car dramatically slow. I could…"complaint #1882911
  36. #36

    ev charging system

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I brought the car to the dealership to work on the recalls that are all done by over the air download. The car is not receiving the updates so I brought the car to the dealership to force the download on their computers. They stated they will not do any work o…"complaint #2149799
  37. #37

    instrument cluster

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • " Odometer Fraud. The contact purchased a 2020 Tesla Model Y. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 78,823, but after driving the vehicle from the dealer's lot, th…"~80,810 mi, complaint #2198438
  38. #38

    power windows and locks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY CAR WAS PARKED IN A SECURED GARAGE AND THE REAR PASSENGER WINDOW SHATTERED DURING THE NIGHT WHEN NO ONE WAS WITHIN 100 FEET OF THE VEHICLE."~1,554 mi, complaint #1699353
  39. #39

    tire failure

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My Tesla Y lost one of the rear tires pressure suddenly, without any warning. Tire was totally flat. There is no spare tire and I had to get it towed to workshop around [REDACTED ADDRESS] side assistance did not help at all. "complaint #1820506
  40. #40

    wheel bearing

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "There was a grinding sound coming from the LF wheel. This was progressively getting worse. Car was shaking while driving so dropped it off with my mechanic due to safety concerns. Per the mechanic that fixed the issue: Inspection found LF wheel bearing is l…"complaint #2199178
  41. #41

    wiring harness

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2020 Tesla Model Y. The contact stated that while her daughter was driving at an undisclosed low speed, the vehicle suddenly shut off and failed restart. The vehicle was towed to Tesla service center, where it was diagnosed that the front an…"~76,000 mi, complaint #2013695

NHTSA investigations

Search NHTSA's own recall and complaint database for TESLA MODEL Y directly.