2018 RAM 2500

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    abs module

    2 stranded, 1587 unsafe, 19 annoyance

    1,608
    incidents

    Mileage not reported in 95% of these reports - too few people reported an actual figure to show a reliable typical mileage.

    • "The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. Additionally, there was a continuous abnormal dinging sound every 30 seconds. The contact stated that the cruise control was ino…"~5,500 mi, complaint #1895716
    • "The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds, the ABS and traction control warning lights ill…"~22,100 mi, complaint #2087009
    • "ABS CONTROL MODULE AND HYDRAULIC CONTROL UNIT FAILURE. VEHICLE INFORMATION CENTER SHOWS SERVICE ABS AND ELECTRONIC BRAKING SYSTEM, ABS MIL AND TRACTION CONTROL FLASHES ON DASH. DEALER STATED ABS CONTROL MODULE AND HCU FAILED."~42,350 mi, complaint #1684641
    • "Service Electronic Braking system and Service ABS braking system messages with accompanying chimes occur every 2-3 seconds while driving. This turns off the traction control and abs as well as the speed control. Diagnosis reveals abs control module and hydraul…"~60,000 mi, complaint #1812187
    • "The contact owns a 2018 Ram 2500. The contact located the recall for NHTSA Campaign Number: 24V896000 (Service brakes, Hydraulic). While driving at 55 MPH, another vehicle passed him on double yellow lines, and the anti-lock brakes locked up, and the vehicle…"~128,000 mi, complaint #2166538
  2. #2

    brake hydraulics

    2 stranded, 105 unsafe

    107
    incidents

    Commonly reported, insufficient mileage data - n=16, median 44,000 mi, no reliable range below 25 reports.

    • "2018 RAM 2500 HD DIESEL 13000 MILES, 3 SEPARATE OCCASIONS, UNDER ALL DRIVING CONDITIONS, BRAKE PEDAL WENT TO FLOOR REQUIRING PUMPING ACTION TO STOP VEHICLE. OTHER OCCASIONS PEDAL FEELS SPONGY. NO SERVICE AVAILABLE. ONE DEALER WAS 4 WEEKS OUT SCHEDULING TWO OTH…"~13,000 mi, complaint #1502230
    • "The contact owns a 2018 Ram 2500. The contact stated while starting the vehicle, the vehicle started beeping with the service electric brake system message displayed. The vehicle was taken to the dealer and the contact was informed that the PCU and the HECU ne…"~40,000 mi, complaint #1869626
    • "The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed,…"~48,000 mi, complaint #2153034
    • "The contact owned a 2018 RAM 2500. The contact stated that while driving at an undisclosed speed and attempting to slow while turning a corner the vehicle experienced reduced braking performance, after which the brakes seized causing the vehicle to skid. As a…"~63,000 mi, complaint #2060158
    • "The contact owned a 2018 Ram 2500. The contact stated that while driving in reverse, down a steep boat ramp with the boat and boat trailer attached, the braking system suddenly malfunctioned, causing the boat, boat trailer, and the vehicle to go into the water…"~180,000 mi, complaint #2127986
  3. #3

    stability and traction control

    84 unsafe

    84
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed and hauling a camper during windy conditions, the vehicle lost stability, and the rear end of the trailer started swaying. Despite the trailer being equipped with a…"~43,000 mi, complaint #2230766
    • "The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and stability control warning lights illuminated and flashed on and off. There was an abnormal dinging sound heard. The cruise control became inoperable. The local de…"~60,000 mi, complaint #1926143
  4. #4

    other

    19 unsafe, 24 annoyance

    43
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE 2019 TRAVATO WAS BUILT ON THIS RAM 2500 CHASSIS. WINNEBAGO GLUED HEAVY, SILVER ALUMINUM TRIM STRIPS TO THE BOTTOM OF ALL SECTIONS OF THIS VAN. WE HAD THE ONE ON THE DRIVER'S DOOR FALL OFF WHILE PARKED IN LAS VEGAS IN MARCH OF 2019. WE HAD THIS REATTACHED W…"~5,400 mi, complaint #1622572
  5. #5

    infotainment head unit

    19 unsafe, 14 annoyance

    33
    incidents

    Commonly reported, insufficient mileage data - n=14, median 21,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE U-CONNECT SCREEN PERIODICALLY FAILED TO FUNCTION, WHICH IMPACTED THE FUNCTIONALITY OF THE SOS FEATURE BUILT INTO THE REARVIEW MIRRORS. THE DEALER (FREMONT MOTOR, [REDACTED ADDRESS], CASPER, WY 8…"~6,030 mi, complaint #1522997
    • "TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE REARVIEW CAMERA SCREEN TURNED BLACK WHEN THE VEHICLE WAS PLACED IN REVERSE. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, "ERROR" WOULD DISPLAY OCCASIONALLY ON THE INSTRUMENT PANEL. THE…"~20,000 mi, complaint #1550648
    • "The contact owns a 2018 Ram 2500. The contact stated that the infotainment system ceased randomly without warning. The back-up camera was inoperable. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V398000 (Back Over Preven…"~23,242 mi, complaint #1760385
    • "The contact owns a 2018 Ram 2500. The contact stated that the central control system head unit malfunctioned and turned off. Additionally, the head unit would activate or deactivate other systems in the vehicle without driver input. The contact had taken the v…"~29,000 mi, complaint #1774302
    • "The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the U-Connect display screen malfunctioned, causing light to be present inside the cabin of the vehicle and causing a visibility hazard for the driver while operating the ve…"~80,000 mi, complaint #1778948
  6. #6

    steering rack mechanical

    28 unsafe, 2 annoyance

    30
    incidents

    Commonly reported, insufficient mileage data - n=15, median 37,000 mi, no reliable range below 25 reports.

    • "THE RECENT RAM 2500 RECALL NUMBER V06/NHTSA RECALL NUMBER 19V-021 REMEDY/REPAIR, HAS ME VERY, VERY, VERY UPSET AS A CONSUMER. IF I MAY BE SO BOLD, THE ENGINEER(S) THAT DEVISED THE REPAIR METHOD FOR THOSE TRUCKS EFFECTED, REALLY DIDN'T THINK THINGS THROUGH FRO…"~1,200 mi, complaint #1554753
    • "I RECENTLY RECURVED A RECALL (V06) ON MY NEW RAM 2500. THIS RECALL REQUIRED THE JAM NUTS ON THE ADJUSTER SLEEVE PORTION OF THE DRAG LINK TO BE WELDED IN PLACE. THIS AFFECTS THE SERVICEABILITY OF THE VEHICLE IN THAT IF AN ALIGNMENT IS REQUIRED THE STEERING WHEE…"~6,000 mi, complaint #1567925
    • "I HAVE THE VERY SAME ISSUE THAT HAS BEEN PREVIOUSLY EXPRESSED ON MAY 20TH, 2019. I HAD MY SERVICE DONE ON THE MAY 20TH, ONLY TO BE TOLD ABOUT THE 'SPOT WELD' WHEN I PICKED UP THE TRUCK, AFTER THE REPAIR WAS DONE. I TOO AGREE WITH THIS DESCRIPTION THE FRUSTRAT…"~9,200 mi, complaint #1573516
    • "The contact owns a 2018 Ram 2500. The contact stated while her husband was driving approximately 25 MPH the steering wheel lost functionality, the vehicle veered to the left off of the roadway. The vehicle collided with a reinforced cinder block wall on the dr…"~37,000 mi, complaint #1803857
    • "The contact owns a 2018 Ram 2500. While driving at an undisclosed speed, the locking bolts on the steering linkage had damaged the tires. The vehicle was taken to a dealer to be repaired under a related recall. The vehicle was repaired; however, additional fai…"~157,748 mi, complaint #2166652
  7. #7

    transmission automatic

    1 stranded, 16 unsafe

    17
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "OUR DODGE RAM 6.7 2500 2018, CASE, HARVEST EDITOR CAUGHT ON FIRE WITHIN A WEEK OF PURCHASE, WHILE DRIVING DOWN THE FREEWAY TOWING. AT TIME OF PURCHASE IT HAD 555 MILES ON IT, AND WE'D ONLY DRIVEN IT 3 TIME PRIOR TO THIS. WE WERE DRIVING BELOW THE SPEED LIMIT.…"~1,592 mi, complaint #1480913
    • "TL* THE CONTACT OWNS A 2018 RAM 2500. WHILE THE VEHICLE WAS PARKED, THE GEAR SHIFTED INTO NEUTRAL AND ROLLED DOWN THE CONTACT'S DRIVEWAY INTO A POND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (CAVENAUGH CHRYSLER JEEP DOD…"~13,200 mi, complaint #1485788
    • "THE TRANSMISSION FAILED WHILE DRIVING IN CITY STREET TRAFFIC WITH NO WARNING. THE VEHICLE WOULD NOT MOVE FORWARD OR IN REVERSE. THE VEHICLE WAS HAULED TO THE DEALERSHIP FOR REPAIRS UNDER WARRANTY."~27,000 mi, complaint #1678830
    • "The contact owns a 2018 Ram 2500. The contact stated that the vehicle was repaired at the dealer under NHTSA Campaign Number: 20V036000 (Power Train) however, the failure occurred after the recall was repaired. The transmission shifter would not shift to drive…"~30,000 mi, complaint #1775336
    • "The contact’s husband owns a 2018 Ram 2500. The contact stated that while driving at various speeds on several occasions, the vehicle started shaking and lost motive power. The contact stated that the message "Transmission Hot" was displayed and the check engi…"~79,790 mi, complaint #2062557
  8. #8

    alignment and pull

    15 unsafe

    15
    incidents

    Commonly reported, insufficient mileage data - n=12, median 18,000 mi, no reliable range below 25 reports.

    • "THE FCA RECALL V06 CONCERNING DRAG LINK SEPARATION PRESCRIBES A SPOT WELD REPAIR THAT I FEEL WILL EVENTUALLY FAIL BECAUSE OF FUTURE ALIGNMENT SERVICE. SPOT WELDING THE JAM NUTS TO THE ADJUSTER SLEEVE WORKS ONLY UNTIL THE NUT AND ADJUSTMENT SLEEVE ARE SEPARATE…"~515 mi, complaint #1554593
    • "APPARENTLY RAM WELDED THE JAM NUTS TO THE ADJUSTER SLEEVE ON MY NEW 2018 RAM 2500 HD PRIOR TO ME TAKING DELIVERY OF THE VEHICLE LAST YEAR. AFTER INSTALLING NEW TIRES, I ATTEMPTED TO HAVE MY TRUCK ALIGNED BUT WAS TOLD BY MY MECHANIC THAT HE WAS NOT WILLING TO A…"~1,200 mi, complaint #1703571
    • "TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING) BY SOUTH POINTE CHRYSLER JEEP DODGE RAM (LOCATED AT [REDACTED ADDRESS], TULSA, OK 74133, [REDACTED PHONE]). AFTER THE REPAIR,…"~7,000 mi, complaint #1600294
    • "TRUCK SLIDES AFTER BEING PARKED . IT HAS SLID ANYWHERE FROM 1 FOOT WHILE I STOOD THERE WATCHING. TO SEVERAL FEET WHERE I HAD TO JUMP BACK INTO THE TRUCK TO STOP IT. AND OVER 14 ONE NIGHT FROM THE TIME I PARKED TO WHEN I CAME OUT THE NEXT MORNING. DOES NOT FULL…"~26,018 mi, complaint #1725451
    • "TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). AS PART OF THE RECALL REPAIR, THE ADJUSTER SLEEVE NUT WAS WELDED TO THE DRAGLINK. THE REPAIR WAS PERFORMED AT BROWNING DODGE…"~53,000 mi, complaint #1692604
  9. #9

    control module

    1 stranded, 13 unsafe, 1 annoyance

    15
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2018 RAM 2500. WHILE DRIVING 60 MPH, THE CRASH SENSOR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WACONIA DODGE CHRYSLER JEEP RAM (LOCATED AT [REDACTED ADDRESS], WACONIA, MN 55387, [REDACTED PHONE]) WHERE IT WAS DIAGNOSED THA…"~1,000 mi, complaint #1533974
    • "The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the trailer brake control failed to operate as needed while hauling a trailer. No warning light was illuminated. The contact diagnosed the vehicle with a trailer brake m…"~24,000 mi, complaint #2123857
    • "The contact owns a 2018 Ram 2500. The contact stated while driving at undisclosed speed, the contact pressed the auto memory button on the front driver’s side seat and became aware that the electronic control unit on the vehicle had reset itself and radio whic…"~33,000 mi, complaint #1749334
  10. #10

    backup camera

    5 unsafe, 4 annoyance

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHEN PUTTING IN REVERSE THE BACKUP CAMERA DISPLAY GOES MULTI COLOR BLUR.THIS WAS ABOUT 20K THEN CORRECTED ITSELF WHEN PUT IN REVERSES THE NEXT TIME. DIDN'T THINK MUCH ABOUT IT. NOW AT 42 K ITS DOING IT MORE OFTEN. TOOK IT TO THE DEALER AND FRANK AT VACAVILLE…"~20,000 mi, complaint #1615154
  11. #11

    engine internal

    7 unsafe, 1 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owned a 2018 Ram 2500. The contact stated the vehicle was parked overnight on the street and unoccupied when a loud bang was heard and it was discovered that the vehicle had caught on fire. The local dealer was contacted, but the vehicle was not di…"~65,000 mi, complaint #1994712
    • "The contact owned a 2018 Ram 2500. The contact stated that while her husband was driving and pulling a fifth wheel RV, the check engine warning light and another unknown red warning light were illuminated. The contact's husband stopped in the middle of the roa…"~95,000 mi, complaint #2129076
  12. #12

    airbag system

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THIS VEHICLE WAS INVOLVED IN A FRONT END COLLISION AT SPEEDS GREATER THAN 35 MPH. THE PASSENGER FRONT SEATBELT DID NOT LOCK AND THE AIR BAGS DID NOT DEPLOY.*DT*JB *TR"~13,052 mi, complaint #1666948
    • "I WAS INVOLVED IN AN ACCIDENT TODAY THAT TOTALLED MY TRUCK AND THE AIRBAGS NEVER DEPLOYED. IMPACT DAMAGE WAS IN THE FRONT AND BOTH SIDE REAR PASSENGER DOORS. CAR RAN STOP SIGN AND THE BRUNT OF IMPACT WAS IN THE FRONT."~14,700 mi, complaint #1658057
    • "The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the air bag warning light remained illuminated, and the message "Service Air Bag" was displayed. The contact stated that the failure was intermittent. The vehicle was taken…"~127,000 mi, complaint #2021529
  13. #13

    emissions aftertreatment

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2018 Ram 2500. The contact stated while driving at approximately 35 MPH, the diagnostic trouble codes P24B0, P24B5, and P25C9 were displayed on the instrument cluster. The contact stated that he was able to continue driving. The contact stat…"~75,000 mi, complaint #2036269
  14. #14

    engine turbo supercharger

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2018 Ram 2500. The contact stated that while towing a trailer at 55 MPH, the turbo actuator failed to operate with the check engine warning light illuminated. Upon investigation, the contact discovered Technical Service Bulletin: 09-005-22 w…"~130,000 mi, complaint #1971190
  15. #15

    wheel or rim

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "The contact owns a 2018 Ram 2500 equipped with Michelin Tires, Tire Line: LTX MS2, Tire Size: 245/75/R17, DOT Number: [XXX]. The contact stated that while driving at an undisclosed speed, the low-pressure tire warning light illuminated, indicating that the pas…"~57,414 mi, complaint #2186896
    • "The contact owns a 2018 Ram 2500. The contact stated that while driving approximately 45 MPH and hauling a trailer, there was an abnormal sound coming from the rear of the vehicle. The contact stated that after stopping to inspect the vehicle, the contact disc…"~68,000 mi, complaint #2093162
    • "The contact's family owns a 2018 Ram 2500. The contact stated that while driving at 48-55 MPH with the vehicle hitched to a tow trailer transporting a vehicle, the rear driver's side wheel inadvertently detached, rolled away, and crashed into the front end of…"~86,000 mi, complaint #1791242
    • "The contact owns a 2018 Ram 2500. The contact stated that the cable detached from the spare tire while driving [REDACTED ADDRESS]. The 80-pound spare tire fell on the highway and did not cause a crash. No warning light was illuminated. The vehicle was taken to…"~111,000 mi, complaint #2235455
    • "The contact owns a 2018 Ram 2500. The contact stated that while driving at approximately 40 MPH, the front passenger's wheel detached from The vehicle and was pulled into the ditch where the the suds were replaced. The vehicle was taken to a dealer where it…"~128,000 mi, complaint #2013786
  16. #16

    engine stall or no start

    1 stranded, 4 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2018 RAM 2500. WHILE DRIVING 40 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED AND OPERATED NORMALLY. THE CONTACT TOOK THE VEHICLE TO NAPLETON'S NORTHLAKE CHRYSLER DODGE JEEP RAM ([REDACTED ADDRE…"~16,500 mi, complaint #1625837
    • "SPORADICALLY VEHICLE WILL NOT START. DASHBOARD LIGHTS FLASHING, DISPLAY TOGGLES THROUGH WARNINGS, IDLE NEEDLE AND SPEEDOMETER NEEDLE MOVING WHILE PARKED, VEHICLE NOT ON. THIS HAS HAPPENED SEVERAL TIMES. LOCAL DODGE DEALER IS CURRENTLY ON 3RD VISIT TO REPAIR."~38,623 mi, complaint #1739887
  17. #17

    throttle and pedal

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "PULLED OUT INTO TRAFFIC AND THE GAS PEDAL DID NOT PROPEL THE TRUCK AND I WAS ALMOST HIT BROADSIDE. IT'S LIKE THE GAS PEDAL TOOK 3-4 SECONDS TO SEND FUEL TO THE ENGINE AND CAUSED THE TRUCK TO JUST ROLL INSTEAD OF PROPELLING IT DOWN THE ROAD"complaint #1545469
    • "LOSS OF THROTTLE FROM DEAD STOP AND WHILE AT VARYING SPEEDS, VEHICLE IS NOT THROWING ANY CODES. DEALER IS STUMPED AND HAS SENT ME AWAY IN A TRUCK THAT COULD CAUSE A SERIOUS ACCIDENT. IVE FILED A COMPLAINT WITH RAM TRUCKS/CHRYSLER FIAT BUT NOT GETTING MUCH TRAC…"complaint #1652230
    • "While operating the vehicle on cruise control the electronic throttle control failed and the vehicle went to full throttle. Stepping on the gas did not fix the problem. Luckily the brake lamp were applied and the brakes slowed the vehicle to a stop eventually…"complaint #1812125
    • "On 20 Mar 2024, the vehicle throttle went to full throttle and was stuck in full throttle while on the highway. After kicking the accelerator pedal multiple times the throttle came out of full and then entered limp mode with the message “service electronic thr…"complaint #1981004
    • "Reverse camera started to act up causing my camera to not be available while I am in reverse, this has also coincided with an error message stating "Service Electronic Throttle Control". My truck has experienced slow acceleration and the maximum speed is only…"complaint #2074629
  18. #18

    brake pads and rotors

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHEN I BACK UP MY TRUCK THE BRAKE PADS CHATTER WHILE BACKING. BUT STARTED WHEN THE TRUCK HAD AROUND 7000 MILES ON IT. I HAVE HAD IT TO THE DEALER AND THEY STATED THE FIRST VISIT THAT THAT IS A NORMAL THING THAT HAPPENS. I TOOK IT IN A SECOND TIME BECAUSE IT GI…"~7,000 mi, complaint #1650188
    • "TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED WHILE DRIVING 68 MPH, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD BUT FAILED TO STOP THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT SHE DROVE ON THE SIDE OF THE ROAD UNT…"~30,000 mi, complaint #1692997
  19. #19

    engine cooling

    1 stranded, 2 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I WAS PULLING MY 5TH WHEEL TRAILER UP A STEEP HILL, AND MY ENGINE FAN SUCKED IN MY FAN SHROUD CUT IT INTO LARGE CHUNKS, THEY THEN FLEW INTO MY RADIATOR AND PUNCTURED IT RESULTING IN LOSS OF ALL ENGINE COOLANT. APPARENTLY THIS HAS BEEN HAPPENING FOR QUITE SOME…"~12,000 mi, complaint #1584074
  20. #20

    wiring harness

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHEN I AM DRIVING I WILL RANDOMLY GET A WARNING "SERVICE AIRBAG SYSTEM" AND THEN IT WILL TURN OFF RANDOMLY. AFTER DOING SOME RESEARCH AND SPEAKING TO A DEALERSHIP THIS IS A KNOWN ISSUES WITH THE WIRING UNDER THE SEAT. THE DEALER DIDN'T KNOW IF THE AIRBAGS WOUL…"~36,000 mi, complaint #1721577
    • "LOSS OF COMMUNICATIONS BETWEEN SEVERAL MODULES. ERRORS ARE TPMS LOSS OF COMMO AT ALL 4 SENSORS, NOT ABLE TO LOCK DOORS LOSS OF KEY FOB COMMUNICATIONS CAUSEING ENGINE TO TURN OFF. STATIONARY OR MOVING ON ANY ROAD OR SPEED. THESE BEGAN WHEN THE VEHICLE WAS FIRST…"~56,000 mi, complaint #1616682
  21. #21

    cruise control conventional

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I'm just reporting the failure of my HRU as many RAM owners have experienced. The dealer ship replaced the part with the new model. When this fails it happened at highway speeds disabling the cruise control while towing a trailer. Becuase of busy traffic and u…"complaint #1954050
    • "I'VE BEEN OPERATING MY TRUCK SEVERAL TIMES NOW WHERE THE CRUISE CONTROL HAS WENT OFF OR DISENGAGED WHILE DRIVING, CAUSING A SLIGHT PANIC FROM NOT KNOWING WHAT WAS GOING ON IN THAT MOMENT. THIS HAS ALSO HAPPENED WHILE TOWING, WHICH MADE THINGS EVEN WORSE. MY CR…"complaint #2057560
    • "The cruise control on our truck does not work when the Hydraulic Control Unit is not working. It has started having issues this past summer which causes the message to be displayed on our dash with a warning sound. This may cause the ABS and ESC not to work pr…"complaint #2148633
  22. #22

    adas collision warning

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Constant warning to service electronic braking system kicks out cruise control. According to ram this is a known problem with related module "complaint #1777669
    • "Automatic electrical braking system failure while towing. "complaint #1995369
  23. #23

    battery and charging

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the intelligent battery sensor (IBS) warning light illuminated. The vehicle was taken to an independent mechanic; however, the mechanic was unable to duplicate the…"~9,000 mi, complaint #1875792
    • "The contact owns a 2018 Ram 2500. The contact stated that after two weeks of not driving the vehicle, the vehicle failed to start up after several attempts. Several unknown warning lights were illuminated on the instrument panel. The contact jumpstarted the ve…"~19,000 mi, complaint #1847278
  24. #24

    brake booster

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Dodge/Chrysler/Ram has known about this issue for a long time. I experienced the conditions outlined in the recall on my personal vehicle, before there was a recall issued. I took it to my local dealership to have the issue repaired in August 2024. They said t…"complaint #2079120
    • "This recall has no parts issued in well over a year the safety of the vehicle is a worry to my family and the dinging of the bell the whole time your driving as well as no use of the cruise control is an uncomfortable situation we would like this resolved."complaint #2184795
  25. #25

    differential

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "DRIVELINE WHINE AT 70-80 MPH CAUSED BY BAD REAR END SETUP/BEARINGS"~3,500 mi, complaint #1567548
  26. #26

    fuel tank and lines

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE FUEL TAKE DOES NOT ALLOW PRESSURE TO RELEASE CAUSING A ENGINE LIGHT AND REFILLING PROBLEMS. I CAN GET ABOUT HALF A GALLON IN AT THE PUMPS AT A TIME. THIS PROBLEM OCCURRED RANDOMLY ABOUT 8 MONTHS AFTER PURCHASE OF THE NEW TRUCK. THE DEALER HAS HAD THE VEHIC…"~28,000 mi, complaint #1631637
  27. #27

    hv system fault reduced power

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Def warning light comes on for no reason and derates your speed to 5mph while traveling on interstate pulling trailer. You have only 85 miles to get to a dealer to erase codes. This is a very unsafe computer programing setting that the EPA states must be done.…"complaint #1854108
    • "The electronic throttle control light and check engine light are on. I took it to a mechanic and had the accelerator pedal replaced. The lights remained on and the truck remains in "limp mode" and will not go over 59mph. The mechanic stated that this is due…"complaint #2230023
  28. #28

    power steering hydraulic

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TRUCK LOSES POWER STEERING COMPLETELY WHILE DRIVING MAKING IT 10X HARDER TO MANEUVER THE VEHICLE MAKING TIGHT TURNS VERY DIFFICULT. LACK OF BRAKING POWER. TRUCK HAS A VERY EVIDENT AERATION NOISE EVERY TIME STEERING WHEEL IS TURNED AT ANY TIME. TRUCKS POWER STE…"~15,000 mi, complaint #1670315
  29. #29

    suspension struts shocks

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "VIBRATION AT VARIOUS SPEEDS. CAN BE FELT AND NOTICED IN STEERING WHEEL. FEELS LIKE A SHAKING OF THE VEHICLE. HAPPENS ON DIFFERENT ROAD SURFACES (ASPHALT VS CONCRETE) UPGRADES, DOWNGRADES, FLAT, LEFT TURN'S RIGHT TURNS STRAIGHTAWAYS. TYPICALLY STARTS AT 55 MPH…"~750 mi, complaint #1582857
  30. #30

    transmission manual clutch

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2018 Ram 2500. The contact stated that the vehicle had failed to start up after multiple attempts. The contact also discovered that the gear shifter would move while the engine was turned off and without depressing the brake pedal. The conta…"~80,000 mi, complaint #1875020
  31. #31

    climate control module

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2018 Ram 2500. The contact stated while driving 65 MPH, the defroster was engaged, however, the Automatic Climate Control display independently switched from defrost to A/C due to the delamination of Automatic Climate Control touchpad screen…"~99,000 mi, complaint #1864782
  32. #32

    engine oil consumption

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Truck only has 66,000 miles and developed a bad oil leak from the timing cover/crank front of engine. Repair is going to cost around $4000 and dealer says there have been several cases of the same thing."complaint #2065657
  33. #33

    fuel injector

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "NEW VEHICLE WITH 57 MILES ON ODOMETER DIED WHILE PARKED IDLING. TRIED RESTARTING VEHICLE, RAW FUEL RUNNING OUT OF TAIL-PIPE. TOWED TO I5 DODGE FOR DIAGNOSIS. FOUND PCM BAD. #7 INJECTOR BEING HELD OPEN CONSTANTLY. PCM REPLACED AFTER 1 WEEK WAIT FOR RELEASE FROM…"complaint #1525300
  34. #34

    instrument cluster

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE WINTER STORM WARNING KEEPS POPPING UP ON MY SCREEN AND IVE SEARCHED EVERYTHING TO NO AVAIL OF DISCONNECTING.... THIS IS AGRAVATING AND DISTRACTING HELP THIS IS ALSO DANGEROUS WHILE MOVING ,,,DISTRACTING"~500 mi, complaint #1732290
  35. #35

    interior trim

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "AFTER BUYING THIS VEHICLE I NOTICED THAT THE PLASTIC TRIM AROUND INSTRUMENT CLUSTER IS COCKED TO THE POINT WHERE IT IS VERY NOTICEABLE. IS IT A SAFETY ISSUE NO BUT IT IS AN APPEARANCE ISSUE. TOOK IT TO THE DEALER WHERE I PURCHASED IT ON 1/21/19. THEY SAID IT W…"complaint #1556049
  36. #36

    key fob and immobilizer

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE THE TRUCK IS RUNNING AND PARKED PASSENGER GETS OUT OF VEHICLE AND SHUTS DOOR CAUSING THE KEY FOB HAS LEFT THE VEHICLE WARNING ON THE DASH TO APPEAR. BUT THE KEY FOB IS CLEARLY SETTING IN THE CUP HOLDER IN THE CENTER CONSOLE AND HAS NOT LEFT THE VEHICLE.…"~4,000 mi, complaint #1548841
  37. #37

    parking brake

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNED A 2018 DODGE PRO-MASTER RAM 2500. THE CONTACT STATED HE STARTED THE VEHICLE AND RELEASED THE EMERGENCY BRAKE, UPON EXITING AND RETURNING TO THE VEHICLE NOTICED THAT THE VEHICLE AHD ROLLED AWAY DOWN A HILL AND MADE A RIGHT TURN. THE VEHIC…"~29,000 mi, complaint #1647718
  38. #38

    phone connectivity

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "CARPLAY STOPS WORKING AT RANDOM. WAS WORKING FINE, THEN STOPS. ONLY CHARGES PHONE FOR A SECOND. THEN STOPS ALTOGETHER. WE'VE BOUGHT SEVERAL NEW CHARGES, APPLE NAME BRAND, TRIED SEVERAL DIFFERENT PHONES & IT STILL ISN'T WORKING."complaint #1661025
  39. #39

    software or update

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE FCA BASED UCONNECT SYSTEM WITH THE 5 YEAR SIRIUSXM TRAVEL LINK SUBSCRIPTION HAS A FATAL SOFTWARE ERROR WITH NO SOLUTION. IT FORCES PERSISTENT "WEATHER UPDATES", EVERY COUPLE OF MINUTES, WHICH ARE A FULL SCREEN BLOCKING NOTIFICATIONS REQUIRING THE DRIVER TO…"~500 mi, complaint #1522726
  40. #40

    steering electric assist

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "On 10/07/2022, I took the vehicle VIN number in reference for tire change at FIRESTONE Auto Care ([REDACTED ADDRESS]., Wichita, KS 67202-3720 - [316] 265-6659]). I also requested, wheels alignment and wheels/tire balance, and brake inspection. Upon those inspe…"complaint #1846459
  41. #41

    sunroof

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TODAY (SUNNY, 65 DEGREES) WHILE DRIVING AT 60 MPH, ON HIGHWAY 120 IN MANTECA, CA (A [REDACTED ADDRESS]) WITH NO OTHER VEHICLES AROUND MY SUNROOF SPONTANEOUSLY SHATTERED. THE DOOR WINDOWS WERE NOT OPEN BUT THE REAR SLIDER WINDOW MAY HAVE BEEN OPEN. I WASHED TH…"~10,800 mi, complaint #1654260
  42. #42

    suspension arms and bushings

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Vehicle has massive sway when carrying payload in bed of truck. Not a problem pulling trailor with a load just when loaded in bed. Is not the death wobble associated with Dodge pickups have had checked by local mechanic and no problems found on suspension, sw…"complaint #2009125
  43. #43

    tire failure

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

  44. #44

    tpms

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Hi I have been driving for over 42 years & never had a tire valve fail on me. This past winter we drove cross country, form Pennsylvania to Arizona, pulling a 26' trailer. I am meticulous about monitoring my tire air pressure. We were heading back home in Apr…"complaint #2113438
  45. #45

    transfer case awd

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I STARTED MY 2018 RAM 2500 IN THE EARLY MORNING AND A MESSAGE POPPED UP IN MY MESSAGE CENTER ( SERVICE 4X4 SYSTEM) . USUALLY IT WOULD NOT BE A BIG DEAL BECAUSE YOU SHOULD SERVICE YOUR VEHICLE TO KEEP UP WITH MAINTENANCE , BUT I JUST BOUGHT THE TRUCK 10 MONTHS…"~5,900 mi, complaint #1633897
  46. #46

    unintended acceleration

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2018 RAM 2500. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MENTIONED THAT THE VEHICLE WAS OPERATING INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM AND FIAT JOHNSON…"~600 mi, complaint #1614559
  47. #47

    wheel bearing

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE FRONT END OF THE TRUCK STARTED VIOLENTLY SHAKING WITHOUT WARNING. THE CONTACT LOSS CONTROL OF THE STEERING WHEEL. THE CONTACT SLOWLY REGAINED CONTROL OF THE VEHICLE AND DRO…"~4,000 mi, complaint #1742062

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 17V824000, 18E096000, 18V100000, 18V332000, 18V398000, 19V021000, 19V347000, 24V896000, 25V010000, 25V592000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for RAM 2500 directly.