2016 KIA SORENTO

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine internal

    52 stranded, 176 unsafe

    228
    incidents
    Typical range: 62,500–119,000 mi

    Median 88,500 mi, based on 102 reports (69% had no usable mileage)

    • "I PURCHASED THE CAR AS USED IN 2019 AND NO ACTIVE RECALLS WERE LISTED AND STILL ARENT. A BOUT A MONTH LATER I NOTICED MY LOW OIL PRESSURE LIGHT WAS POPPING ON AND OFF AT RANDOM INTERVALS WHILE DRIVING ON CITY AND RURAL PAVED ROADSI CHECKED AND ENGINE WAS EMPTY…"~10,600 mi, complaint #1681191
    • "The contact owns a 2016 Kia Sorento. The contact stated while driving approximately 65 MPH, the vehicle experienced a loss of automotive power. The contact was able to pull over to the shoulder of the road. However, upon further inspection, the engine oil dips…"~56,000 mi, complaint #2101274
    • "Engine failure without warning at 88,000 miles. Car has been driving fine got an oil change 4 days ago. Today was driving to work and started hearing a knocking noise and ended up having to have car towed."~88,000 mi, complaint #1808283
    • "The contact owns a 2016 Kia Sorento. The contact stated that while driving at approximately 55-60 MPH, a loud explosion was heard coming from the vehicle. The vehicle then lost motive power. No warning light was illuminated. The contact pulled over the side of…"~119,000 mi, complaint #1977468
    • "DRIVING HEARD LOUD HAMMERING SOUND CAR STOPPED RUNNING ENGINE HAD SEIZED UP FINDING NO OIL THE CAR HAD ABSORBED 5 QUARTS OF OIL BETWEEN AN OIL CHANGE IN 87199MILES NEVER HAS BEEN EVEN A PARTIAL QUART LOW SEVERAL OTHER CARS I'VE READ ABOUT HAD THE SAME PROBLEM…"~966,000 mi, complaint #1656797
  2. #2

    engine stall or no start

    58 stranded, 108 unsafe

    166
    incidents
    Typical range: 31,000–94,000 mi

    Median 57,000 mi, based on 69 reports (73% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE INSTRUMENT CLUSTER WAS REPLACED, BUT THE FAILURE RECURRED. TH…"~4,500 mi, complaint #1319404
    • "WE BOUGHT OUR CAR FROM CARVANA JUNE 19, 2018. ON JUNE 27TH THE VEHICLE WASN'T RESPONDING TO ACCELERATION. IT WAS STALLING. IT WOULD GO INTO REVERSE BUT AS SOON AS I PUT IT IN DRIVE IT WOULD STALL. UPON INSPECTION THE SERVICE PERSON HEARD A NOISE COMING FRO…"~30,000 mi, complaint #1493496
    • "TL-CONTACT OWNS A 2016 KIA SORENTO ---- VEHICLE CRASHED INTO STORE FRONT--- CONTACT WAS PULLING INTO PARKING LOT PARKING SPACE AND ENGINE REVVED UP AND CRASHED INTO STORE FRONT --- ENGINE WAS REALLY LOUD -- FOOTAGE ON CAMERA IN VEHICLE SHOWS FIRST PART OF ACCI…"~55,000 mi, complaint #1437634
    • "The contact owns a 2016 Kia Sorento. The contact stated while driving approximately 40-50 MPH, the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the residence and then to an independent mechanic. The contact was informed that…"~79,571 mi, complaint #1910458
    • "I was driving down the interstate and my car made a loud noise and then it lost power. I was able to steer it off the exit. Tried to start it it turned over but wouldn't start . Before this happened my car was using up oil like crazy I took it to a mechanic an…"~184,344 mi, complaint #2040356
  3. #3

    engine oil consumption

    3 stranded, 129 unsafe, 2 annoyance

    134
    incidents
    Typical range: 73,000–130,000 mi

    Median 91,000 mi, based on 43 reports (76% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT THE ENGINE WAS CONSUMING TOO MUCH OIL (TWO QUARTS EVERY 500 MILES). THE CONTACT STATED THAT THE DEALER (H&H KIA, [REDACTED ADDRESS], OMAHA, NE 68127, [REDACTED PHONE]) HAS HAD THE VEHICLE SINCE J…"~36,000 mi, complaint #1557457
    • "TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, SHE NOTICED AND ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED THAT CHECK ENGINE WARNING WAS LIGHT ILLUMINATED. THE CONTACT CHE…"~65,218 mi, complaint #1727306
    • "THE ISSUE BEGAN AT APPROXIMATELY 90,000 MILES AND IS ONGOING. THE ENGINE BURNS EXCESSIVE AMOUNTS OF OIL BETWEEN OIL CHANGES; UP TO SIX QUARTS. THERE ARE NO OIL LEAKS. THE ENGINE MAKES A RATTLING NOISE ON ACCELERATION AND LOSES POWER. I HAD THE VALVE COVER…"~90,000 mi, complaint #1727890
    • "TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHEN THE VEHICLE WAS STARTED, THE CONTACT NOTICED THAT THE OIL LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHANGED THE OIL GASKETS AND ADVISED THE CONTACT THAT THE ENGINE HAD A VERY HIGH…"~130,000 mi, complaint #1603079
    • "It started making a knocking noise, checked the oil and there was none in it. No warning light came and I was not due for an oil change. "~168,806 mi, complaint #1883147
  4. #4

    paint and clearcoat

    23 unsafe, 59 annoyance

    82
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "THE PAINT STARTED PEELING FROM THE HOOD OF MY CAR 2 YEARS AGO. IT STARTED AS SMALL CRACKS, SO I ORDERED PAINT REPAIR PENS FROM KIA AND TRIED TO REPAIR IT MYSELF, BUT IT DID NOT WORK. NOW IT HAS EXPANDED TO BIGGER AREAS. AFRAID TO WASH THE CAR BECAUSE ALL THE P…"~60,000 mi, complaint #1742181
    • "PEARL WHITE PAINT ON 2016 KIA SORENTO IS RAPIDLY PEELING OFF SINCE MARCH 2020. ONE HUGE SPOT ON DRIVERS SIDE BUMPER IS THE BIGGEST AND HAS HUGE CHUNKS THAT PEEL OFF. THERE IS ANOTHER SPOT ON THE PASSAGES SIDE BUMPER AND A FEW OTHER SPOTS ON BUMPER AND HOOD THA…"~70,000 mi, complaint #1681710
    • "I HAVE OWNED THIS CAR FOR ONE YEAR. THE LAMINATION AND PAINT ARE BUBBLING UP FOR NO REASON. I TAKE GOOD CARE OF THIS CAR AND IT IS NOT OLD ENOUGH THAT THE PAINT SHOULD BE FAILING. I BELIEVE THE KIA PAINT IS DEFECTIVE. THE PAINT IS BUBBLING UP ON THE REAR HATCH…"~71,395 mi, complaint #1719839
    • "PAINT CHIPPING ON THE HOOD AND TOP OF MY CAR/ COLOR IS WHITE"~94,000 mi, complaint #1696563
    • "PEARL WHITE PAINT STARTED PEELING OFF CAR"~98,000 mi, complaint #1697612
  5. #5

    engine head gasket

    7 stranded, 70 unsafe

    77
    incidents

    Commonly reported, insufficient mileage data - n=21, median 108,000 mi, no reliable range below 25 reports.

    • "The contact owns a 2016 Kia Sorento. The contact stated that while driving approximately 65 MPH, the vehicle suddenly lost motive power and stalled. While inspecting under the hood of the vehicle, there was smoke, steam, and fluids coming from the vehicle. The…"~51,248 mi, complaint #1840714
    • "BLOWN ENGINE ON MY 4 YEAR OLD KIA SORENTO. CAR STARTED BLOWING OUT A LOT OF SMOKE AND WAS RUNNING BAD OUT OF NOWHERE. TOOK TO MECHANIC AND WAS GIVEN THE BAD NEWS THAT AT THE VERY LEAST IT'S A BLOWN HEAD GASKET BUT ONCE HE STARTED GETTING INTO IT HE REALIZED TH…"~84,000 mi, complaint #1724714
    • "MY VEHICLE STARTED RUNNING HOT AFTER DRIVING DOWN THE HIGHWAY AND KEPT CUTTING OFF OUT OF THE BLUE. THEN I CHECKED ALL THE COOLANT AND RADIATOR TO SEE IF FLUID WAS LEAKING NO SIGN OF A CRACK. THEN TOOK IT TO O'REILLYS AUTO PARTS BECAUSE CHECK ENGINE LIGHR SH…"~108,000 mi, complaint #1709443
    • "Engine Failure - 3.3L Head Bolts Backed Out of Block Emissions Seeping In to Cooling System (coolant blowing out of reservoir tank) Dealer Verified Issue and Know this to Be an Issue (with various 3.3L cars) Overheating Claimed to Be the Cause - Car Maintenan…"~119,000 mi, complaint #1888935
    • "We were driving home from a road trip in November 2022 - and the heater was failing, not working. There were no warning lights showing. There was a rattling-type sound when we got nearer to home and since there were still no warning lights coming on, we got…"~165,000 mi, complaint #1871765
  6. #6

    lighting exterior

    39 unsafe, 1 broken, 8 annoyance

    48
    incidents
    Typical range: 20,000–68,500 mi

    Median 32,500 mi, based on 40 reports (42% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING 65 MPH WITH THE HIGH BEAMS ACTIVATED, THE CONTACT ATTEMPTED TO SWITCH TO THE LOW BEAMS AND THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANU…"~2,604 mi, complaint #1212464
    • "WE HAVE EXPERIENCED RANDOM EVENTS WHERE THE HEADLIGHTS GO OUT FOR 5-10 SECONDS. THIS MAKES FOR A VERY SCARY SITUATION FOR ME AND MY FAMILY WHEN DRIVING IN THE EVENING AND IT ALL GETS DARK. WE NOTICE WHEN THE VEHICLE IS IN MOTION, CITY STREET OR HIGHWAY, WE COU…"~25,000 mi, complaint #1632864
    • "THE HEADLIGHTS WENT OUT WHILE I WAS DRIVING ON THE HIGHWAY GOING 70 MILES PER HOUR. I WAS GETTING READY TO BRAKE AND TURN AND WAS UNABLE TO SEE ANYTHING OUTSIDE OF THE VEHICLE. THE LIGHTS WERE OFF FOR APPROXIMATELY 10 SECONDS."~38,097 mi, complaint #1710674
    • "TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT THE PASSENGER'S SIDE HEADLAMP SUDDENLY FAILED TO ILLUMINATE OR WAS VERY DIM. THE BULB WAS REPLACED BY AN INDEPENDENT MECHANIC HOWEVER, THE FAILURE PERSISTED. ADDITIONALLY, THE DRIVER'S SIDE HEADL…"~76,000 mi, complaint #1680280
    • "MY OUTER LIGHT BULB FROM THE PASSENGER SIDE TO THE MAIN LIGHTS IS OFF. I TOOK IT TO AUTO ZONE TO BUY A NEW BULB BUT WHEN THEY CHECKED IT AND MOVED THE BULB A BIT IT TURNED ON. TECH SAID IT'S NOT THE BULB BUT THE CONNECTOR. THAT THEY'RE USUALLY MELTING NOT CO…"~160,100 mi, complaint #1535351
  7. #7

    steering electric assist

    47 unsafe

    47
    incidents
    Typical range: 22,000–67,000 mi

    Median 42,500 mi, based on 26 reports (56% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE CONTACT STATED THAT THE LOW BEAM HEAD LAMPS WERE ACTIVATED, BUT THE INTERIOR DOME LIGHT, HEAD LAMPS, REAR LAMPS, AND INSTRUMENT PANEL FAILED TO ILLUMI…"~4,000 mi, complaint #1243622
    • "THE STEERING STICKS AT TIMES. ITS NOT SMOOTH AND I HAVE TO PUT EXTRA PRESSURE ON THE STEERING WHEEL TO GET THE STEERING TO TURN. THIS OCCURS WHEN DRIVING MOSTLY ON THE HIGHWAY."~30,000 mi, complaint #1740224
    • "I NOTICED AROUND 48,000 MILES THAT AFTER DRIVING FOR 30+ MINUTES OR ON AND OFF DRIVING FOR 45+ MINUTES, MY STEERING BECOMES "STICKY"/"NOTCHED" WHEN IT IS CENTERED AND I AM DRIVING 35 MPH OR MORE. IT BECOMES MUCH MORE PRONOUNCED WHEN ON A FLAT, STRAIGHT SURFACE…"~50,000 mi, complaint #1637206
    • "STEERING HAS A "CATCH" OR "STICKINESS" AT CENTER. CAUSES OVER CORRECTING AT HIGHWAY SPEED. THE HIGHER THE SPEED, THIS STICKINESS INCREASES. UNABLE TO MAINTAIN STEADY LANE POSITION."~60,000 mi, complaint #1561665
    • "WHILE IN MOTION THE STEARING WHEEL HAS A FEEL OF RESISTANCE TO DIRECTIONAL CONTROL THEN SECONDS LATER A FEELING OF RELEASE OF THE RESISTANCE. THIS HAPPENS INTERMITTENTLY ON STRAIGHT SECTIONS OF HIGHWAY. "~85,000 mi, complaint #1643560
  8. #8

    transmission automatic

    2 stranded, 36 unsafe

    38
    incidents

    Commonly reported, insufficient mileage data - n=12, median 62,000 mi, no reliable range below 25 reports.

    • "WHEN SLOWING DOWN TO 2ND GEAR THE TRANSMISSION DOES A HARD DOWNSHIFT RIGHT AROUND 25-31 MPH CAUSING THE CAR TO JERK."~1,500 mi, complaint #1393791
    • "TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE COULD BE SHUT OFF WHILE IT WAS ENGAGED IN ANY GEAR. ON SEVERAL OCCASIONS, THE CONTACT SHUT OFF THE VEHICLE WITHOUT IT BEING PARKED AND THE VEHICLE ROLLED AWAY. THE LAST TIME THE FAILU…"~10,300 mi, complaint #1259951
    • "MY TRANSMISSION FAILED WHILE DRIVING, STOPPING AND PICKING UP BECAME UNSAFE. I TOOK IT INTO A KIA DEALERSHIP SINCE IT BECAME DANGEROUS TO DRIVE. I WAS THEN TOLD THAT THERE WAS A TSB SA292 PATCH THAT WAS INTENDED TO PREVENT THIS EXACT ISSUE. KIA IS ONLY WILLING…"~66,000 mi, complaint #1500033
    • "MY KIA SORENTO DOES NOT SHIFT OUT OF P (PARK). THE LOCK RELEASE BUTTON DOES NOT ENGAGE UNLESS I ACTIVATE THE SHIFT-LOCK OVERRIDE. I AM EXTREMELY CONCERNED FOR THE SAFETY OF MY CHILDREN, TODDLER, AND ENTIRE FAMILY. PLEASE HELP US REPAIR THIS AND ENSURE THE MANU…"~82,000 mi, complaint #1687859
    • "TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO LOKEY KIA (27960 US-19, CLEARWATER, FL 33761, [REDACTED PHONE]) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND COMPUTER MODUL…"~92,000 mi, complaint #1589141
  9. #9

    other

    2 stranded, 20 unsafe, 8 annoyance

    30
    incidents

    Commonly reported, insufficient mileage data - n=20, median 48,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2017 (NA) KIA SORENTO. WHILE DRIVING THE VEHICLE, THE CHROME FINISH LOCATED ON THE AIR VENTS CREATED A REFLECTION FROM THE SUNSHINE. THE CONTACT WAS UNABLE TO SEE THE ROAD CLEARLY. THE CONTACT HAD NOT DRIVEN THE VEHICLE SINCE THE FAILURE…"~1,200 mi, complaint #1315809
    • "KIA KEARNY MESA, CA DEALERSHIP PERFORMED A CLASS III TRAILER HITCH TOW PACKAGE INSTALLATION WITH VIN PURCHASE THAT INCLUDED PART NUMBERS C6061-ADU00 AND RECALLED PART NUMBER C6061-ADUS9. THE CALIFORNIA LAW REQUIRED ELECTRIC BRAKE CONTROLLER WAS EXCLUDED. I COM…"~20,000 mi, complaint #1723355
    • "TL* THE CONTACT OWNED A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING OUT OF THE DRIVEWAY, WHEN SHE CRASHED INTO A STONE LINING UP THE PATHWAY. THE CONTACT PLACED THE VEHICLE INTO REVERSE WHEN THE VEHICLE SURGED IN REVERSE CRASHING INTO THE CONTACT'S…"~47,000 mi, complaint #1691683
    • "TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE STATIONARY, THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE CONTACT STATED THAT SMOKE ENTERED THE VEHICLE THROUGH THE AIR CONDITIONING VENTS AND THAT FLAMES EMERGED FROM THE FLOORBOARD AREA NEAR THE DRIVER'S SEAT. IM…"~50,000 mi, complaint #1405980
    • "TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT THERE WAS A FIBERBOARD COVER MOUNTED UNDERNEATH THE ENGINE THAT PROTECTED THE OTHER COMPONENTS UNDERNEATH THE VEHICLE. THE CONTACT MENTIONED THAT IT WAS VISIBLE UNDERNEATH THE VEHICLE AND WAS STA…"~128,000 mi, complaint #1408906
  10. #10

    engine cooling

    3 stranded, 18 unsafe

    21
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "MY TEMPERATURE GAUGE BEGAN READING HOT WHILE DRIVING. AFTER REPLACING THE THERMOSTAT AND THE ETC SENSOR, MY CAR WAS DIAGNOSED AS HAVING A FAULTY COOLING FAN. THIS SHOULD NOT HAPPEN ON A QUALITY CAR THAT IS JUST A FEW YEARS OLD. I HAVE BEEN WITHOUT A CAR FOR OV…"~70,000 mi, complaint #1598228
    • "My engine needed to be replaced after they said it overheated and was beyond repair."~79,896 mi, complaint #1871847
    • "ENGINE RANDOMLY STARTED OVERHEATING WHILE DRIVING, EVEN THOUGH CAR WAS REGULARLY MAINTENANCED/SERVICED. TOOK TO DEALERSHIP WAS TOLD WHEN THEY TORE DOWN THE ENGINE, FOUND REAR CYLINDER LEAKING COOLANT; THREADS TO ENGINE CAME OUT WITH BOLT ITSELF CAUSING IRREVER…"~92,840 mi, complaint #1700646
    • "Traveling from Cheyenne, WY to Houston, TX my SUV overheated without warning and bubbling coolant sprayed everywhere. I was 200 miles south of Pueblo, CO in the middle of nowhere in New Mexico. I then had my SUV towed to the Kia dealership in Pueblo, CO and wa…"~128,166 mi, complaint #1874211
    • "The contact owns a 2016 Kia Sorento. The contact stated while driving 25 MPH, the vehicle was overheating. The contact veered to the side of the road. Upon inspecting the vehicle, the contact noticed that there was sufficient coolant in the coolant reservoir,…"~130,000 mi, complaint #1967958
  11. #11

    door latch and hinge

    12 unsafe, 7 broken

    19
    incidents

    Commonly reported, insufficient mileage data - n=14, median 47,000 mi, no reliable range below 25 reports.

    • "TAKATA RECALL RENTED CAR FROM BUDGET. EXITED CAR AND THE BOTTOM CORNER OF THE DRIVER'S SIDE DOOR CAUGHT MY LEG PRODUCING A LARGE GASH IMMEDIATELY. UPON INSPECTION IT WAS CLEAR THAT THERE WAS A VERY SHARP PLASTIC MATERIAL AT THE BOTTOM CORNER OF THE DRIVER'S…"~4,800 mi, complaint #1318284
    • "MY KIA SORENTO 2016 HATCH DOOR WILL NOT OPEN. I HAVE TO GET IN AND CRAWL OVER TWO ROW TO GET UNLOCK FROM THE INSIDE. SINCE THIS STARTED HAPPENING I HAVE FOUND NUMEROUS COMPLAINTS ABOUT THIS HAPPING TO OTHER PEOPLE."~43,000 mi, complaint #1466189
    • "THE PASSENGER DOOR DOES NOT OPEN FROM THE EXTERIOR. THIS A SERIOUS SAFETY ISSUE IF ONE NEEDS TO GET INTO VEHICLE IMMEDIATELY. THE DOOR DOES OPEN FROM THE INTERIOR. THIS IS A COMMON COMPLAINT ON MESSAGE BOARDS AT WWW.CARGURUS.COM. I WILL SUBMIT A 'REPAIR INVOIC…"~48,000 mi, complaint #1703043
    • "EXTERIOR DOOR HANDLE STICKING AND NEEDING REPLACED MULTIPLE TIMES."~61,250 mi, complaint #1727687
    • "TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER'S DOOR REMAINED LOCKED WITHOUT WARNING. THE DOOR ONLY OPENED FROM INSIDE THE VEHICLE AND THE TRUNK WAS LOCKED. THE VEHICLE WAS TAKEN TO JEFF WYLER KIA ([REDACTED ADDRESS], FAIRFIELD,…"~89,300 mi, complaint #1598218
  12. #12

    control module

    16 unsafe

    16
    incidents

    Commonly reported, insufficient mileage data - n=14, median 70,000 mi, no reliable range below 25 reports.

    • "2016 KIA SORRENTO PURCHASED ON JUNE 30, 2015. TIME LINE 6/30/2015- PURCHASED VEHICLE AT FREDY KIA IN HOUSTON, TEXAS. 7/3/15- STARTED HAVING ISSUES WITH INDICATOR LIGHTS/BROUGHT IN CAR TO DEALERSHIP 7/11/15- VEHICLE WOULD NOT SHIFT GEARS AND WAS UNMOVAB…"~1,083 mi, complaint #1199737
    • "UNABLE TO MOVE SHIFTER FROM PARK WITHOUT USING THE MANUAL SHIFT LOCK OVERRIDE. KIA DEALER INSPECTED ISSUE. ADVISES THAT THERE IS NO SIGNAL BEING SENT FROM THE BCM (BODY CONTROL MODULE) TO THE SHIFTER AND THAT I WILL NEED A NEW BCM AT A COST OF $1,050. CAR IS O…"~65,000 mi, complaint #1643224
    • "10 MONTHS NOW I'VE GONE WITH DRIVING MY 2016 KIA SORENTO BY ENTERING A SCREW DRIVER IN THE OVERRIDE MODE BECAUSE I CAN'T GET OUT OF PARK THE MORAL WAY. I'VE TAKEN THIS CAR INTO SHAWNEE MISSION KIA SO MANY TIMES I'VE LOST COUNT AND THEY HAVE NOT ONLY REFUSED T…"~70,000 mi, complaint #1702458
    • "After parking and turning the car off, when restarting the vehicle the shift lock would no longer release to shift out of park. In order to shift out of park it requires the shift lock clip to be removed, a screw driver placed down and pressure applied to rel…"~122,357 mi, complaint #1950661
    • "The contact owns a 2016 Kia Sorento. The contact stated that either while driving or while parked, the body control module failed to respond as designed while depressing the brake pedal. The vehicle was taking to an independent mechanic where it was diagnosed…"~135,000 mi, complaint #2047133
  13. #13

    acceleration loss or hesitation

    15 unsafe

    15
    incidents

    Commonly reported, insufficient mileage data - n=15, median 24,000 mi, no reliable range below 25 reports.

    • "VEHICLE FAILS TO ACCELERATE PROPERLY, ESPECIALLY WHEN ACCELERATING RAPIDLY. VEHICLE EXHIBITS EXACT SAME PROBLEMS AS IN NHTSA RECALL # 15V-089 AND MANUFACTURER RECALL #SC115. THE MANUFACTURE DATE FOR THE AUTOMOBILE ON THE DOOR STICKER IS FEBRUARY 16, 2015 -…"~12,000 mi, complaint #1335032
    • "WHILE MERGING ON TO A HIGHWAY, THE VEHICLE LOST PROPULSION, WHEN GAS PEDAL WAS PRESSED VEHICLE WOULD NOT RESPOND AND ACCELERATE. THIS HAPPENED WHILE DRIVING ON A BUSY HIGHWAY OUTSIDE OF BOSTON AND MY WIFE NARROWLY AVOIDED A SIGNIFICANT CRASH WITH MULTIPLE VEH…"~20,100 mi, complaint #1468246
    • "I TOOK MY 2016 KIA SORENTO IN 2MOS (3/16) AFTER I PURCHASED FOR ACCELERATION ISSUES. THE FIRST TIME IT WAS LUNGING WHEN ACCELERATING AND THE RPM'S WOULD GO TO 5-6 THEN DROP TO 0, THEN STABILIZE AT 2. KIA DID SOME RE-COMPUTER PROGRAM TO ADDRESS ISSUE. IT IS ST…"~24,400 mi, complaint #1368965
    • "WHEN PRESSING ON THE ACCECLARATOR PEDAL, THE VEHICLE WILL START TO ACCELERATE THEN IT WILL NOT ACCELERATE. CHECK ENGINE LIGHT COMES ON. THIS HAPPENS WHEN I AM IN MOTION GOING OVER 20 MPH."~83,000 mi, complaint #1624819
    • "The contact owns a 2016 Kia Sorento. The contact stated that she heard an abnormal sound at the front of the vehicle. The contact then stated that while driving at an undisclosed speed, the vehicle hesitated. The contact was unsure of any warning lights being…"~123,000 mi, complaint #1858465
  14. #14

    airbag system

    13 unsafe

    13
    incidents

    Commonly reported, insufficient mileage data - n=16, median 59,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNED A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE VEHICLE REAR ENDED ANOTHER VEHICLE CAUSING A CRASH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE INJURIES SUSTAINED TO THE HEAD, BACK AND SHOULD…"~14,000 mi, complaint #1301250
    • "I WAS INVOLVED IN A REAR END COLLISION ON FRIDAY, JAN. 3, 2020. I WAS STOPPED/STATIONARY BEHIND A VEHICLE TURNING LEFT ON A ONE LANE (IN BOTH DIRECTIONS) ROAD TRAVELING SOUTH. THE CAR BEHIND ME STRUCK MY VEHICLE GOING BETWEEN 30-35 MPH. MY VEHICLE WAS THRUST…"~46,000 mi, complaint #1635054
    • "WAS TRAVELING ON THE INTERSTATE AT AROUND 60MPH WHEN A LARGE DEER RAN OUT ACROSS THE ROAD. I ATTEMPTED TO SWERVE AND AVOID HITTING THE ANIMAL BUT WAS NOT SUCCESSFUL. I HIT THE DEER AROUND 55-60 MPH WITH A DIRECT IMPACT TO THE FRONT OF THE VEHICLE. THERE WAS EX…"~59,151 mi, complaint #1478706
    • "I HAD A CAR ACCIDENT IN FEBRUARY 2017 AND MY DRIVER AIRBAG WAS DEPLOY BUT FAILED TO INFLATE IN CONSEQUENCE I HAVE SOME INJURIES THAT INCLUDED MY ARM BROKEN IN 3 PARTS AND MY NOSE BROKEN,MY WRIST OF THE HAND BROKE, A LOT OF BRUISES, MY FACE WAS VERY SWOLLEN"~70,000 mi, complaint #1465841
    • "The contact owned a 2016 Kia Sorento. The contact stated that while stopped at a red light, the signal turned green and they proceeded through the intersection when another driver ran the red light and collided with the vehicle. The impact occurred on the ri…"~180,000 mi, complaint #2207975
  15. #15

    glass and windshield

    12 unsafe

    12
    incidents

    Commonly reported, insufficient mileage data - n=11, median 30,000 mi, no reliable range below 25 reports.

    • "TRAVELING AT HIGHWAY SPEED, THE WINDSHIELD SEEMED TO HAVE SUFFERED A STRESS CRACK STARTING IN THE LOWER CORNER OF THE PASSENGER SIDE (ABOUT 1- 2" FROM THE SIDE), AND SPREAD TO THE MIDDLE OF THE WINDSHIELD (ABOUT HALF WAY UP). THE WINDSHIELD WAS NOT IMPACTED BY…"~900 mi, complaint #1178055
    • "[XXX] 2016 KIA SORENTO (VIN # [XXX]) SUNROOF EXPLODED WHILE ON INTERSTATE 55 NORTHBOUND IN JACKSON, MS ON 10-21-15 AT APPROX. 8:30PM CST WITH NO TRAFFIC OR OBSTRUCTIONS OR OVERHEADS. OUR MILEAGE AT THE TIME WAS LESS THAN 200 MILES. [XXX] WAS DRIVING AND I WAS…"~1,900 mi, complaint #1231576
    • "IT WAS COLD OUTSIDE AND WENT TO GET IN THE PARKED CAR IN THE MORNING AND THE BACK WINDSHIELD SHATTERED WHEN I CLOSED THE DRIVER SIDE DOOR."~24,000 mi, complaint #1440832
    • "MY REAR WINDOW SHATTERED FOR WHAT APPEARS TO BE NO REASON AT ALL. MY VEHICLE WAS PARKED ON THE STREET, AND WHEN I WENT OUT TO LEAVE, I NOTICED MY WINDOW WAS CRACKED. BY DAY 2, THE GLASS WAS CAVING, AND HAD A HOLE THE SIZE OF A QUARTER IN THE MIDDLE."~38,000 mi, complaint #1413317
    • "The contact owns a 2016 Kia Sorento. The contact stated that while driving approximately 65 MPH, an abnormal booming sound was heard which startled the driver. After stopping to inspect the vehicle, it was discovered that the glass sunroof had shattered. The c…"~85,000 mi, complaint #1805927
  16. #16

    steering column

    9 unsafe

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "HEADLIGHTS CUTTING OFF RANDOMLY WHILE DRIVING AT NIGHT . TOOK TO KIA DEALER AND THEY SAID IT WAS A FAULTY LIGHT SWITCH LOCATED IN THE STEERING COLUMN . IT WAS REPLACED . ONE WEEK LATER , IT HAPPENED AGAIN WHILE WIFE WAS DRIVING , THE LOCAL DEALERSHIP WHO DID…"~29,854 mi, complaint #1513955
    • "STEERING STICKS WHILE DRIVING. THERE IS A TIGHT SPOT IN THE STEERING THAT MAKES DRIVING IN A STRAIGHT LINE DIFFICULT. THE VEHICLE REQUIRES CONSTANT CORRECTION TO CONTINUE DRIVING IN A STRAIGHT LINE. THIS IS NOT ONLY UNSAFE IT IS EXHAUSTING TO DRIVE. THE ISS…"~50,000 mi, complaint #1660995
  17. #17

    sunroof

    7 unsafe, 1 broken, 1 annoyance

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "The contact owns a 2016 Kia Sorento. The contact stated while she was at the red light a day after purchasing the vehicle, the sunroof failed to close properly. The vehicle was taken to the dealer who diagnosed that the sunroof had a faulty tilt lever. The con…"~19,000 mi, complaint #1761311
    • "WHEN DRIVING ON THE HIGHWAY AT 55 MPH THE SUNROOF OVER THE DRIVER AND FRONT PASSENGER COMPARTMENT EXPLODED. GLASS SHOWERED INTO THE CAR (2016 KIA SORENTO XLS). WE DROVE THE CAR A LOWER SPEEDS TO THE DEALERSHIP IN BELLINGHAM, WA (SMITH KIA)."~30,000 mi, complaint #1436320
    • "PANORAMIC SUNROOF MALFUNCTIONED A THIRD TIME. THE FIRST TWO TIMES THEY STATED IT WAS FIXED BUT THIS THIRD TIME THEY DECIDED TO SAY MY CAR WAS SOMEHOW VANDALIZED CAUSING THE SUNROOF NOT TO FUNCTION PROPERLY. SO THAT MEANS THEY WON'T FIX IT ANYMORE. SOUNDS LI…"~30,000 mi, complaint #1494094
    • "WHILE DRIVING THE PANORAMIC SUNROOF IMPLODED SUDDENLY WITH OUT WARNING OR BEING STRUCK BY ANYTHING. MY HUSBAND WASN'T DRIVING AT A HIGH RATE OF SPEED OR UNDER BAD WEATHER CONDITIONS OTHER THAN BASIC RAIN, LUCKILY OUR INNER SUN SHADE HAD BEEN CLOSED OR THE GLAS…"~49,000 mi, complaint #1533393
    • "THIS MORNING 5/8/19, WHILE DRIVING TO WORK, THE SUNROOF IN MY 2016 KIA SORENTO EXPLODED WHILE I WAS DRIVING ON THE FREEWAY. I WAS COVERED IN GLASS ALONG WITH THE INSIDE OF MY CAR. LUCKILY I WAS ABLE TO PULL OVER FROM A HIGH RATE OF SPEED AND GET OFF THE FREEWA…"~109,000 mi, complaint #1564513
  18. #18

    trunk or liftgate

    8 unsafe, 1 annoyance

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "2016 KIA SORENTO POWER LIFTGATE WILL NOT ALWAYS OPEN WHEN KEYFOB OR BUTTON INSIDE THE CAR IS PUSHED. I HAVE TO MANUALLY OPEN IT AND THEN IT WILL WORK FINE FOR A FEW DAYS. PROBLEM HAS EXISTED FOR A FEW YEARS. DEALERSHIP CANNOT REPLICATE THE ISSUE, SO THEY NO…"~30,000 mi, complaint #1605210
    • "TAILGATE ELECTRIC RELEASE FAILS TO UNLATCH THE TAILGATE. PULLING THE EMERGENCY RELEASE DOES NOT OPEN THE TAILGATE EITHER. A WARNING APPEARS IN THE GAUGE CLUSTER SUGGESTING THAT THE TAILGATE IS NOT CLOSED, AND THE VEHICLE DOES NOT SIGNAL THAT ALL DOORS ARE CO…"~55,650 mi, complaint #1734162
    • "REAR TAILGATE LATCH WILL NOT LOCK, THE ACTUATOR HAS STOP WORKING. I HEAR THE CLICKING BUT NOTHING MOVES. I CALLED THE DEALER AND OF CAUSE NO INFORMATION THAT THIS EXISTS OR HAS HAPPEN TO ANYONE ELSE, WHY BECAUSE THEY WANT YOU BRING IT IN TO THEN CHARGE THE CU…"~61,000 mi, complaint #1672377
    • "The contact owns a 2016 Kia Sorento. The contact stated that the vehicle was parked when the contact attempted to open the trunk, however, the trunk failed to open. The contact stated that the failure recurred multiple times and after multiple attempts, the tr…"~110,000 mi, complaint #1976854
  19. #19

    wiring harness

    8 unsafe, 1 annoyance

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE THE VEHICLE IS IN MOTION, ON BOTH CITY STREETS AND INTERSTATES, AND AT BOTH LOW OR HIGHER SPEEDS THE VEHICLE'S HEADLIGHTS, TAIL LIGHTS AND OTHER LIGHTING WILL TURN OFF ON THEIR OWN. THIS IS EXTREMELY DANGEROUS SPECIFICALLY AFTER SUNSET WHEN IT IS COMPLET…"~65,000 mi, complaint #1527585
    • "MY WIFE AND I HAD JUST BEEN HOME FOR AN HOUR AFTER A [REDACTED ADDRESS]. SOMETHING HAD MADE ME LOOK OUT SIDE OF OUR SECOND STORY APARTMENT AND I ASKED MY WIFE IS YOUR CAR RUNNING? THE ENTIRE REAR END WAS ENGULFED IN BLUE SMOKE. SHE SAID NO! SO THEN BEGAN PANIC…"~125,000 mi, complaint #1642820
  20. #20

    power windows and locks

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2016 Kia Sorento. The contact stated that while driving at 20 MPH, the front passenger’s side door was unintendedly unlocked, causing the door to open independently. The contact stated that the failure had occurred on several occasions. The…"~50,000 mi, complaint #1953595
    • "THE DRIVERS DOOR WILL NOT OPEN FROM THE OUTSIDE. WHEN INSIDE VECHILE I CAN PUSH THE UNLOCK BUTTON ON MY DOOR AND KEY FOB BUT THE LOCK WILL NOT UNLOCK. THE BUTTON FOR THE DRIVERS WINDOW BUTTON ISN'T WORKING PROPERLY EITHER THE DRIVER WINDOW BUTTON STAYS SLIGHTL…"~79,000 mi, complaint #1612111
    • "DRIVER DOOR WILL NOT UNLOCK OR OPEN FROM THE OUTSIDE. YOU CAN ONLY O PO ON THE DOOR FROM THE INSIDE THEN WHEN HITTING THE LOCK OR UNLOCK ON KEY FOB YOU HEAR A CLICK, CLICK, CLICK NOISE."~83,000 mi, complaint #1640790
  21. #21

    throttle and pedal

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO ACCELERATE THE VEHICLE WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY ACCELERATE RANDOMLY. THE VEHICLE WAS TAKEN…"~1,500 mi, complaint #1387980
    • "TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING APPROXIMATELY 50 MPH, THE ACCELERATOR PEDAL FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE OCCURRED AFT…"~4,500 mi, complaint #1185440
    • "NO IMMEDIATE RESPONSE FROM ACCELERATOR PEDAL WHEN PRESSED AT IDLE WITH CAR STATIONARY IN GEAR. PRESSING MORE ON ACCELERATOR TO GET CAR MOVING CAUSES CAR TO THEN ACCELERATE RAPIDLY. THIS HAS HAPPENED AT LEAST SIX TIMES IN THE PAST YEAR."~20,000 mi, complaint #1460861
    • "WHILE COMING TO A STOP WITH THE BRAKE PEDAL ENGAGED THE ENGINE STARTED TO ACCELERATE. I STOOD ON THE BRAKE BUT THE CAR KEPT CREEPING FORWARD. I THREW THE SHIFTER INTO NUETRAL AND THEN INTO PARK. THE ENGINE QUIT ACCELERATING AND EVERY THING WORKED AS IT WAS SUP…"~31,200 mi, complaint #1528450
  22. #22

    timing belt or chain

    1 stranded, 7 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2016 Kia Sorento. The contact stated that while operating the vehicle, the vehicle lost motive power and would not properly accelerate. The vehicle was taken to the local mechanic who diagnosed and determined that the timing chain had failed…"~110,000 mi, complaint #1997632
  23. #23

    brake hydraulics

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "YOU CAN SHIFT THE CAR FROM PARK TO REVERSE/DRIVE WITHOUT PUTTING ENOUGH PRESSURE ON THE BRAKE PEDDLE TO ACTUALLY ENGAGE THE BRAKE PADS TO THE BRAKE ROTORS. IF YOU AREN'T PAY ATTENTION TO HOW HARD YOU ARE PRESSING ON THE BRAKE PEDDLE, THE CALL WILL START TO MOV…"~10,000 mi, complaint #1250903
    • "WHILE DRIVING ON THE HIGHWAY A PERSON SUDDENLY BRAKES IN FRONT OF ME DRIVING NORMAL SPEED OF ABOUT 35- 55, MILES PER HR, , I SLAMMED ON MY BRAKES AND MY SUV, DID NOT STOP, I MERGED TO LEFT NOT TO HIT THE CAR IN FRONT OF ME , GOD DID THE REST. I SLUMPED OVER WI…"~69,000 mi, complaint #1710970
    • "I WAS DRIVING ON THE HIGHWAY AND WHEN THE VEHICLE IN FRONT OF ME STOPPED SHORT MY KIA WOULD STOP I HAD TO SWERVE TO THE SIDE OF THE ROAD TO STOP. I NOTICED SMOKE FROM THE HOOD SO I WAITED UNTIL IT STOPPED AND SLOWLY MOVED INTO THE ALREADY SLOWED TRAFFIC AND WE…"~69,000 mi, complaint #1720173
    • "I WAS GETTING OVER INTO THE TURN LANE TO THE HWY THE BRAKES LOCKED UP AND I COULDN'T PUSH ON THE BRAKES THEY WERE REALLY HARD TO PRESS DOWN IT WAS LIKE A STONE THAT I WAS TRYING TO PUSH ON THE CAR WOULDN'T STOP I HAD TWO CHOICES RUN INTO THE VEHICLE IN FRONT O…"~76,000 mi, complaint #1581409
  24. #24

    fuel tank and lines

    2 stranded, 5 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE ATTEMPTING TO REFUEL THE VEHICLE, FUEL SPEWED OUT OF THE FUELING HOLE. THE FUEL NOZZLE WOULD CONTINUE TO CLICK WHILE FUELING. THE CONTACT INDICATED THAT THE FAILURE WOULD OCCUR REGARDLESS OF HOW MUCH FUEL WAS IN T…"~16,500 mi, complaint #1517239
    • "STRONG FUEL SMELL IN CABIN WHEN DRIVING AND STATIONARY."~39,656 mi, complaint #1569531
    • "TL* THE CONTACT OWNED A 2016 KIA SORENTO. WHILE DRIVING 25 MPH, THE CONTACT WAS INFORMED BY AN ONCOMING MOTORIST THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT WAS INFORMED BY ONE OF THE FIREFIGHTERS THAT THE FIRE ORIGINAT…"~67,000 mi, complaint #1498509
    • "TL* THE CONTACT OWNED A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING ANOTHER VEHICLE CONTINUED TO FLASH THEIR LIGHTS AND BLOW THEIR HORN AT THEM. THE CONTACT STATED THEY DECIDED TO PULL OVER TO FIND OUT THAT THEIR VEHICLE WAS FIRE COMING FROM UNDERN…"~74,000 mi, complaint #1698116
  25. #25

    alignment and pull

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "WHILE TRAVELING AT HIGHWAY SPEEDS, THE SORENTO CONSTANTLY SWAYS BACK AND FORTH. IT IS EXTREMELY DIFFICULT TO KEEP THE VEHICLE TRAVELING IN A STRAIGHT LINE. I TOOK THE VEHICLE IN FOR THIS CONCERN AND THEY SAID THE TIRE AIR PRESSURE WAS TOO HIGH, SO THEY RELEA…"~2,000 mi, complaint #1180773
    • "THE VEHICLE WHILE TRAVELING AT VARIOUS SPEEDS WILL VIOLENTLY AND SUDDENLY TRY TO MOMENTARILY MOVE EITHER LEFT OR RIGHT FROM ITS NORMAL STRAIGHT AHEAD FORWARD MOVING POSITION. THE MOVEMENT IS MUCH LIKE WHEN A CAR EXPERIENCES A VERY STRONG GUST OF WIND FROM THE…"~9,300 mi, complaint #1262956
    • "TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING ABILITY BECAME VERY LOOSE AND THE VEHICLE PULLED TO THE RIGHT. CAR ROCKS BACK AND FORTH AND MAKES QUICK MOVEMENTS FROM SIDE TO SIDE. THIS HAPPENS FROM 50 MPH UP TO 75-80…"~26,280 mi, complaint #1558325
    • "CANNOT KEEP VEHICLE GOING IN STRAIGHT LINE WITHOUT MAKING CONSTANT MINOR ADJUSTMENTS. SOMETIMES, THE STEERING DOES NOT RESPOND IMMEDIATELY TO THE ADJUSTMENTS CAUSING THE VEHICLE TO WANDER DANGEROUSLY CLOSE TO THE CENTER LINE OR THE SIDE OF THE ROAD. IT WILL AL…"~60,000 mi, complaint #1666211
    • "WHILE DRIVING AT HIGHWAY SPEEDS OVER 50 MPH THE STEERING FEELS LOOSE AND HAS A LOT OF PLAY IN IT. HARD TO KEEP THE CAR GOING STRAIGHT IN THE LANE WITHOUT EXCESSIVE MANUAL CORRECTIONS. THE STEERING ISN'T VERY RESPONSIVE EVEN WITH THIS. *TR"~65,480 mi, complaint #1672282
  26. #26

    fuel pump

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHILE ENTERING HIGHWAY VEHICLE WOULD NOT PICK UP SPEED. ENGINE WOULD REV SLOWLY. PULLED OVER SHUT VEHICLE DOWN AND RESTARTED IT AND THE PROBLEM RESOLVED. CONTACTED DEALER AND WAS TOLD TO BRING IT IN. TOOK TO DEALER AND IT HAD A HIGH PRESSURE FUEL PUMP HIS…"~35,000 mi, complaint #1495060
    • "I BROUGHT MY 2016 KIA SORENTO IN THE DEALER FOR CHECK ENGINE LIGHT (CODE P0172). AFTER THE EVALUATED IT, THEY SAID THE FUEL PUMP AND FUEL LINES NEED TO BE REPLACED BECAUSE IT'S LEAKING FUEL INTO THE ENGINE AND THE ENGINE NEEDS AN OIL CHANGE BECAUSE THE OIL IS…"~68,000 mi, complaint #1662368
  27. #27

    unintended acceleration

    6 unsafe

    6
    incidents

    Commonly reported, insufficient mileage data - n=14, median 31,000 mi, no reliable range below 25 reports.

    • "MY CAR HAS BEEN IN MOTION MULTIPLE TIMES RECENTLY ON THE HIGHWAY. ONCE I WAS GETTING READY TO MERGE AND WAS SLOWING DOWN WHEN MY VEHICLE STARTED ACCELERATING ON ITS OWN AND MAKING A REVVING SOUND. THIS HAS ALSO HAPPENED ON CITY STREETS. IT DOES NOT HAPPEN ALL…"~7,000 mi, complaint #1375797
    • "The contact owns a 2016 Kia Sorento. The contact stated that while driving at less than 10 MPH, the vehicle accelerated unintendedly without warning. The contact was able to shift into neutral (N), which stopped the unintended acceleration and caused the vehic…"~27,093 mi, complaint #1847252
    • "TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE LUNGED FORWARD AND ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE LAST TIME THE FAILURE OCCURRED, THE VEHICLE CRASHED INTO THE GARAGE AND CAUSED EXTENSIVE…"~27,123 mi, complaint #1302917
    • "TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE THE VEHICLE WAS IDLING WITH THE BRAKE PEDAL DEPRESSED, THE ENGINE REVVED UP AND THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND OCCURRED WITHOUT WARNING. T…"~29,200 mi, complaint #1359418
    • "The contact owns a 2016 Kia Sorento. The contact stated that while the brake pedal was depressed, she placed the vehicle in park; however, the RPM’s increased rapidly and the engine revved. No warning light was illuminated. The contact stated that her husband…"~110,000 mi, complaint #1854949
  28. #28

    abs module

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHILE DRIVING OUR KIA SORENTO AT 45 MILES PER HOUR, ALL SYSTEMS SHUT DOWN AND THE BRAKE ENGAGED BRIEFLY."~62,000 mi, complaint #1595132
    • "THE ABS AND TRACTION CONTROL LIGHT HAS BEEN COMING ON AND OFF MY DASHBOARD FOR A FEW MONTHS NOW. IT WILL BE ON ONE DAY AND THEN OFF THE NEXT OR ON FOR A FEW DAYS THEN SHUT OFF. I LOOKED ONLINE AND SEEN THAT I AM NOT THE ONLY ONE HAVING THIS ISSUE."~63,000 mi, complaint #1732825
  29. #29

    cruise control conventional

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A [REDACTED ADDRESS] SPEEDS WITH THE CRUISE CONTROL ACTIVATED, THE SYSTEM WOULD NOT DEACTIVATE WHEN PRESSING THE CANCEL BUTTON. THE CONTACT INDICATED THAT THE BRAKE PEDAL NEEDED TO BE DEPRESSED TO DEACTIVATE THE CRUISE CONTROL. ON SOME OCC…"~3,000 mi, complaint #1386428
    • "ON 6 SEPARATE OCCASIONS I HAD MY CRUISE CONTROL ON ON THE HIGHWAY.AFTER EITHER TOUCHING MY BRAKE OR TOUCHING THE CANCEL BUTTON THE CONTROL CANCELLED ITSELF.HOWEVER 5 TIMES GOING UP THE HILL BY MY HOUSE AND ONCE ON A SIDE STREET THE CRUISE CONTROL ENGAGED ITSEL…"~15,000 mi, complaint #1380423
    • "CANCEL BUTTON ON STEERING WHEEL FOR SPEED CONTROL IS INOPERATIVE ABOUT 30% OF THE TIME WHILE THE VEHICLE IS IN MOTION ON HIGHWAY AND THE SPEED CONTROL IS ACTIVE. NOTE: STEPPING ON THE THE BRAKE WILL DEACTIVATE THE SPEED CONTROL."~48,000 mi, complaint #1498524
  30. #30

    engine turbo supercharger

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "LOSE OF POWER. MECHANICAL PUT IN COMPUTER. TURBO DEFECTIVE. TOLD SHOULDN'T DRIVE, AS LOSE OF POWER WHILE DRIVING, SEVERE SAFETY ISSUE. THIS ISSUE IS APPLICABLE TOWARD DRIVER AND ORHER VEHICLES AND ITS DRIVER/PASSENGERS ON THE ROAD."~66,000 mi, complaint #1675897
    • "The engine was smoking. I had smoke coming through the vents in my car. The turbo is leaking and now it’s dangerous to drive. The dealership isn’t even recommended fixing it. The car is not safe to drive and has not been since I purchased it. "~102,016 mi, complaint #2049037
    • "The contact owns a 2016 Kia Sorento. The contact stated after pulling into the driveway, he noticed an abnormal burning oil odor. The contact stated that he inspected the engine compartment and underneath the vehicle, but no oil leak was found. The contact sta…"~143,000 mi, complaint #1949769
  31. #31

    parking brake

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2016 KIA SORENTO. AFTER PARKING THE VEHICLE ON AN INCLINE, THE DRIVER EXITED THE VEHICLE. APPROXIMATELY 15 MINUTES LATER, THE VEHICLE BEGAN TO ROLL DOWN THE HILL AND CRASHED INTO SEVERAL TREES. A POLICE REPORT WAS FILED AND THERE WERE NO…"~1,000 mi, complaint #1250378
    • "MY WIFE HAD THE VEHICLE PARKED ON A SLIGHT SLOPE IN HER MOMS DRIVE WAY MAYBE A 10 DEGREE HILL. SHE PLACED THE VEHICLE IN PARK AND LEFT IT RUNNING WHILE MY DAUGHTER FINISHED A BIRTHDAY CARD SHE WAS MAKING IN THE BACK SEAT. MY WIFE STEPPED OUT OF THE VEHICLE TO…"~9,000 mi, complaint #1305247
  32. #32

    seatbelt and pretensioner

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, NO AUDIBLE ALARM WAS PRESENT WHEN THE FRONT PASSENGER SEATBELT WAS NOT SECURED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED…"~10,000 mi, complaint #1351021
  33. #33

    power steering hydraulic

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "POWER STEERING WILL RANDOMLY TURN OFF, MAKING IT NEAR IMPOSSIBLE TO STEER. TURNS BACK ON IN APPROX. 3 SECONDS WITH A JERK. DATES ARE ALL 2016. MILEAGE REFERENCES ARE INCLUDED 4/6 1141 AM DRIVING TO WORK FIRST DRIVE OF THE DAY 5 MILES. SLOWING DOWN TO MAKE…"~10,951 mi, complaint #1361245
    • "TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE DRIVER PARKED AT A NEARBY GAS STATION. THE…"~90,000 mi, complaint #1700037
    • "POWER STEERING FAILED WHILE DRIVING. EXTREME DIFFICULTY TO STEER, DANGEROUS SITUATION SINCE IT HAPPENED WHEN I WAS TRYING TO TURN LEFT FROM THE LEFT TURNING LANE ON A FREEWAY OFFRAMP. WAS ABLE TO TURN CAR LEFT AND CHANGE TO RIGHT LANE THEN MOVED TO SIDE OF ROA…"~90,200 mi, complaint #1697610
  34. #34

    suspension arms and bushings

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUSPENSION BRACKETS WERE NOT WELDED. THE VEHICLE WA…"~5,000 mi, complaint #1283013
    • "DEFECTIVE LOWER BALLJOINTS CAUSED A ROUGH RIDE. NOTICED 'CLANKING' SOUND FROM FRONT WHEELS WHEN PARKING VEHICLE. SUNROOF MALFUNCTION CAUSED THE SUNROOF TO NOT FULLY CLOSE AND OFTEN TIMES, REMAIN OPEN. DEALER INITIALLY CLAIMED THAT DRY TRACK CHANNELS WITH DEBR…"~39,000 mi, complaint #1349654
  35. #35

    tire failure

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "ABNORMAL TIRE WEAR. CHUNKS OF TREAD MISSING FROM TWO FRONT TIRES. I AM ORIGINAL OWNER OF VEHICLE. AS INSTRUCTED BY DEALER, VEHICLE SERVICED ON 5/19/17 AT 15,345 MILES. SERVICE INCLUDES TIRE ROTATION AND ALIGNMENT. MULTIPOINT INSPECTION REVEALS TIRES AT 7 LF…"~17,972 mi, complaint #1409574
    • "MY 2016 HAD APPROXIMATELY 40,000 MILES WHEN IT DEVELOPED A SHIMMY ON THE HIGHWAY. AFTER INSPECTION AT SULLIVAN TIRE, AN AUTHORIZED KUMHO DEALER IT WAS DETERMINED THAT 2 OF MY ORIGINAL EQUIPMENT KUMHO KRUGEN 235/55/19 TIRES WERE OUT OF ROUND AND UNBALANCEABLE.…"~40,000 mi, complaint #1461703
  36. #36

    transmission manual clutch

    1 stranded, 3 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "The contact owns a 2016 Kia Sorento. The contact stated that the gear shifter would not shift out of PARK. The contact had to use a screwdriver to override the gear shifter. The vehicle was taken to the dealer; however, the diagnosis was unknown. The vehicle w…"~75,000 mi, complaint #1786842
  37. #37

    fuel injector

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "VEHICLE ENGINE BROKE DOWN ON HIGHWAY AT 62K MILES WITH LOSS OF POWER AND HEAVY SMOKE. ULTIMATELY HAD TO GET NEW ENGINE INSTALLED BY THE DEALER BUT LITERALLY DAY AFTER THEY RETURNED THE VEHICLE, IT LOST POWER ON THE ROAD AGAIN WITH HEAVY SMELL OF GAS. DEALER SA…"~62,625 mi, complaint #1696160
  38. #38

    interior trim

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING 45 MPH, THE CONTACT NOTICED THAT THE COATING ON THE AIR CONDITIONING VENT HOUSINGS WAS REFLECTING INTO BOTH SIDE VIEW MIRRORS, WHICH MADE IT VERY DIFFICULT TO SEE. THE DEALER STATED THAT THEY COULD PAINT A…"~12,529 mi, complaint #1379162
    • "The contact owns a 2016 Kia Sorento. The contact stated that the dashboard was cracked in the shape of an air bag on both the left and right sides, causing concerns about a potential inadvertent air bag deployment. There were no warning lights illuminated. The…"~86,711 mi, complaint #2142095
  39. #39

    stability and traction control

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THIS 2016 KIA SORENTO (MFG 10/27/14) WILL LOSE POWER/TRACTION IN A PARKING LOT WHEN TRYING TO PULL OUT INTO CROSS TRAFFIC, CREATING A SERIOUS SAFETY PROBLEM. THE DEALER SAYS HE IS UNABLE TO REPLICATE THE PROBLEM AND THEREFORE CANNOT FIX IT. I CANNOT SELL/GIV…"~19,509 mi, complaint #1412654
    • "TRACTION CONTROL - OUR VEHICLE HAS SUSTAINED TWO INCIDENTS INVOLVING THE TRACTION CONTROL SYSTEM. THE FIRST INCIDENT INVOLVED THE TRACTION CONTROL LIGHT ON THE DASH ILLUMINATED INTERMITTENTLY WHILE THE VEHICLE WAS MOVING. THE VEHICLE WAS TURNED OFF THEN BAC…"~22,000 mi, complaint #1385371
  40. #40

    steering rack mechanical

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY 2016 SORENTO (EX) HAS STICKY STEERING. KIA IS AWARE OF THIS PROBLEM AND ISSUES AN UPGRADE TO THE CARS COMPUTER SYSTEM BUT IT DID NOT FIX THE PROBLEM. WHEN TRYING TO MOVE THE STEERING WHEEL, IT INITIALLY STICKS AND REQUIRES EXTRA FORCE TO GET IT TO PROVI…"~30,000 mi, complaint #1635699
  41. #41

    adas blind spot

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Unknown. The blind spots warning sometimes works and sometimes it doesn’t. The same goes for the backing warning. The car will not lock itself with the key control or manually. This problem has happened a few times already. One of the lights at the driver side…"complaint #1793791
    • "Usually when raining I get a "Blind spot detection CANCELED " notice on the dash and BSD does not work"complaint #1800210
  42. #42

    backup camera

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The rear back up camera screen just went black when in reverse and hasn’t worked since."complaint #1840847
    • "The rear camera on my 2016 Kia Sorento no longer works. Over the past year, the camera images have been getting blurry and smaller. Now, there is no indication or warning of cars or people behind my vehicle, which is a safety concern. I found online that there…"complaint #2060100
  43. #43

    battery and charging

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "SPARKS COMING FROM BATTERY BOX, LIGHTS IN DASH GO OFF AND ON CAN NOT ACCELERATION AND BACK AXLE IS LOOSE. I BOUGHT THIS USED IN DOTHAN KIA LAST YR. THE CAR JUST WENT DOWN PAST [REDACTED ADDRESS] MY EXPENSIVE CAR"~50,000 mi, complaint #1540585
  44. #44

    catalytic converter

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Vehicle inspection catalytic converter fumes coming inside vents causing fire an frame issues "complaint #1911114
    • "Just bought the car, was perfectly fine during the test drive, no lights on or engine codes present. On my way home check engine light came on showing code P0420 , catalyst system efficiency below threshold (bank 1), saying the catalytic converter needs to be…"complaint #2130269
  45. #45

    driveshaft axle cv

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING 25 MPH AND MAKING A RIGHT TURN, THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PART OF THE AXLE DETACHED DUE TO A MISSING LOCKING RING THAT NEEDED TO BE REPLAC…"~9,079 mi, complaint #1236642
    • "WHILE TRAVEL IN RIGHT MOST LANE NORTH ON 15 IN JEFFERSON TOWNSHIP, NJ, I HEARD A LOUD BANG FROM CAR. IMMEDIATELY ALL POWER WAS LOST. GIVEN ROAD HAD NO SHOULDER, I STOP THE CAR IN THE TRAVEL LANE. TURNED CAR OFF THEN TRIED TO RESTART. ALL DASH LIGHTS LIGHT UP I…"~18,000 mi, complaint #1382364
  46. #46

    emissions aftertreatment

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Primary Emission test Performed:OBD - Fail OBD SYSTEM - READYNESS STATUS Fuel System not ready My 2016 Kia Sorento repeatedly fails for above cause. Kia dealer proposed driving the car varying speed (Highway, City etc.) Their first recommendation was to driv…"complaint #1917033
    • "I went in a few months ago for a routine oil change. My car has had zero operating issues since I had the engine replaced around 5 years ago. They told me that I need to have a voluntary emissions update performed, so I gave consent. (The letter I received a f…"complaint #2238733
  47. #47

    instrument cluster

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The instrument cluster blacks out in the middle of a drive or will not come on when initially started. Seems to work when it wants to. Yes, vehicle is available for inspection and we have a video of this defect. Yes, this is a safety issue because no other war…"complaint #2072363
    • "Odometer Fraud. The contact purchased a 2016 Kia Sorento. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was…"complaint #2115705
  48. #48

    wiper and washer

    1 unsafe, 1 broken

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "2016 KIA SORENTO V6 LX FWD AUTOMATIC -- ONE DAY, SUDDENLY, THE WIPER FLUID LEAKED ALMOST THE ENTIRE TANK ON OUR GARAGE FLOOR IMMEDIATELY AFTER FILLING. NO OTHER SMALL LEAKS WERE NOTICED BEFORE THIS MAJOR FAIL. I FOUND KIA BLOGS IN ABUNDANCE AND A LARGE NUMBER…"~57,000 mi, complaint #1716283
  49. #49

    adas collision warning

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "2016 KIA SORENTO. CONSUMER WRITES IN REGARDS TO VEHICLE "FORWARD COLLISION WARNING" SYSTEM ISSUES. *SMD THE CONSUMER STATED THE FORWARD COLLISION WARNING SYSTEM DOES NOT APPLY THE BRAKES AUTOMATICALLY IN A NEAR CRASH SITUATION AND THE SYSTEM MAY NOT PROVIDE…"complaint #1209858
  50. #50

    brake booster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2016 Kia Sorento. The contact stated that the Electronic Parking Brake (EPB) System had failed, causing the Auto Park, the electronic parking brake, the Adaptive Cruise Control, and the automatic emergency braking system to become inoperable…"~100,000 mi, complaint #2044722
  51. #51

    brake pads and rotors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Drive side brake light keeps burning out, even after several replacements. The bulb becomes black each time. Not sure if it's related, but headlight will intermittently turn off when in Auto light mode, even at night."complaint #1853964
  52. #52

    corrosion and rust

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Paint peeliing and car rust has stated as soon as warranty ran out."complaint #1893642
  53. #53

    exhaust system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE CAR WAS STATIONARY WITH THE ENGINE RUNNING, WAITING FOR ABOUT 2 MINUTES WHEN I SMELLED A STRONG EXHAUST SMELL. I BEGAN TO DRIVE, AND WITHIN 30 SECONDS SMOKE STARTED COMING FROM UNDER THE HOOD. I PULLED OVER AND STOPPED THE ENGINE JUST AS FLAMES CAME OUT FR…"~72,000 mi, complaint #1554461
  54. #54

    fluid leak unspecified

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I NOTICED A GREENISH LIQUID LEAKING ON 12/4/20 AFTER I HAD PUT THE CAR IN PARK. NOT SURE WHAT IT IS BUT I DO SEE THERE IS A RECALL BUT NOT ON MY CAR SPECIFICLLY"~77,000 mi, complaint #1711461
  55. #55

    heater core and blower

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "MY AC/HEATER FAN IS NO LONGER BLOWING OUT AIR. IN ADDITION, WHILE BRAKING, THE BRAKES HAVE ALWAYS SEEMED TO HAVE NOT BEEN PERFORMING AS IT SHOULD."complaint #1646028
  56. #56

    hv system fault reduced power

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "P1336, limp mode suddenly lost power while driving on the freeway. They need to taker of this issue, I’m not the only one with this problem! I’d almost crash!! "complaint #1875344
  57. #57

    infotainment head unit

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "KIA RADIO PLAYS BUT WILL NOT SHOW ANYTHING AND CAN NOT CHANGE ANYTHING."~40,000 mi, complaint #1509171
  58. #58

    key fob and immobilizer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "In March of 2023, my 2016 Kia Sorento was stolen in Shorewood, Wisconsin as several teenagers broke the window and ripped open the ignition system. Due to a design flaw in the ignition system and no immobilizer in Kia vehicles that were created from 2011-2022…"complaint #1885643
  59. #59

    mirror

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "DRIVER'S SIDE MIRROR: SIDE MIRRORS AUTOMATICALLY LOWER WHEN IN REVERSE, BUT THE DRIVER'S SIDE MIRROR WILL OFTEN AIM TOO LOW--ALMOST STRAIGHT DOWN AT THE GROUND. ONCE IN DRIVE, THE MIRROR WILL RESET TO THE INCORRECT POSITION, OFTEN TOO HIGH - AIMING TOWARD THE…"~65,000 mi, complaint #1692675
  60. #60

    noise or vibration unspecified

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ON 3/21/19 I WAS DRIVING THROUGH A EZ PASS TOLL PLAZA. I HEARD A VERY LOUD SOUND ALMOST LIKE AN EXPLOSION COMING FROM THE FRONT PASSENGER SIDE OF THE CAR. MY CAR STARTED TO VIBRATE. I PULLED TO THE SIDE TO CHECK OUT THE CAR. I THOUGHT MY TIRE BLEW. THERE NOTHI…"~48,000 mi, complaint #1563728
  61. #61

    seat mechanism

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My front driver seat slips out of recline position to another position on its own Had engine replaced, got car back, made humming noise, took back to dealer, could not find noise, car still makes noise and now there’s seems to be louder noise coming from stee…"complaint #2015730
  62. #62

    software or update

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My 2016 Kia Sorento was stolen because it wasn’t updated and also the engine caught fire because it wasn’t updated "complaint #2200621
  63. #63

    suspension struts shocks

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THUMPING NOISE AND SENSATION FROM REAR AXLE/SUSPENSION AREA WHILE ACCELERATING FROM STOP OR LIGHTLY ACCELERATING ON LOCAL ROADS. I REVIEWED A PREVIOUS RECALL FOR THIS YEAR AND WHILE MY VIN WAS NOT IN THE RECALLED LIST, THE DESCRIPTION OF THE ISSUES SOUNDS VERY…"~140,560 mi, complaint #1638323
  64. #64

    tpms

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I HAVE HAD 4 SITUATIONS WHERE WHEN MY CAR IS STARTED, THE DASHBOARD WARNING LIGHTS VOME ON. ON TWO OF THESE 4 OCCASIONS, WHEN I ATTEPTED TO SHIFT FROM PARK, I COULD NOT AND THE POWER LOCKS STARTED MALFUNCTIONING. ALL TIMES THE CAR WAS STATIONARY. THE DASHBOARD…"~53,494 mi, complaint #1502882

NHTSA investigations

Search NHTSA's own recall and complaint database for KIA SORENTO directly.