2014 KIA SORENTO

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    paint and clearcoat

    62 unsafe, 117 annoyance

    179
    incidents
    Typical range: 60,500–91,000 mi

    Median 80,000 mi, based on 48 reports (77% had no usable mileage)

    • "PAINT CHIPPING AWAY AND RUST UNDERNEATH. APPEARS LIKE NO PRIMER WAS USED. THIS OCCURRING STILL ABOVE WINDSHIELD AND ACROSS LEFT TO RIGHT OF TOP CABIN, AT LEAST 8' UP. STARTED AS 1-2 SMALL SPOTS. KIA SERVICE BLAMED IT ON BEING HIT BY SOMETHING AND WOULDN'T GO…"~32,000 mi, complaint #1729699
    • "THREE YEARS AGO WHEN OUR KIA WAS AT ABOUT 60,000 MILES THE PAINT WHICH IS PEARL WHITE, AROUND THE WINDSHIELD STARTING PEELING OFF AND SINCE THEN HAS PEELED OFF IN MULTIPLE AREAS EXPOSING THE BARE METAL LEADING TO RUST. THE FORMING AROUND THE WINDSHIELD IS CAUS…"~60,000 mi, complaint #1705651
    • "SNOW WHITE PEARL PAINT IS FALLING OFF THE CAR. THE MOST NOTICEABLE AREAS ARE BEHIND THE SUNROOF AND OVER THE DRIVER'S DOOR."~75,326 mi, complaint #1689561
    • "THE PAINT ON THE RIGHT SIDE OF WINDSHIELD STARTED PEELING OFF. I WAS ABLE TO STOP ONE SMALL SPOT FROM SPREADING BY USING THE KIA PAINT PEN, BUT ANOTHER AREA OPENED UP. WIND FROM HIGHWAY DRIVING HAS STARTED TAKING OFF MUCH LARGER AREAS OF PAINT. MY CAR IS K…"~88,766 mi, complaint #1689666
    • "RAPID PAINT PEEL DUE TO DELAMINATION. IT STARTED AS A TINY DO THEN RAPIDLY BEGIN TO PEEL ON THE PANEL NEXT TO THE WINDSHIELD ON THE DRIVER'S SIDE."~160,000 mi, complaint #1685155
  2. #2

    engine internal

    28 stranded, 98 unsafe, 1 annoyance

    127
    incidents
    Typical range: 80,000–125,000 mi

    Median 94,000 mi, based on 107 reports (47% had no usable mileage)

    • "WHILE DRIVING AT POSTED HIGHWAY SPEED, A NOISE DEVELOPED, SEEMED TO COME FROM THE FRONT OF CAR, PULLED OVER TO CHECK THE SOURCE. SEEMED TO BE COMING FROM THE ENGINE, QUIET AT IDLE, MORE LIKE A KNOCKING SOUND WHEN REVING THE ENGINE ABOVE IDLE RPMS. NO CODES O…"~28,650 mi, complaint #1204504
    • "AT THE BEGINNING OF AUGUST 2019, MY AIR CONDITIONER STARTED PUTTING OUT HOT AIR. I HAD MY OIL CHANGED AT THE KIA DEALERSHIP ON 8/16 AND THEY DID THE USUAL SAFETY CHECK AND THEY DIDN'T MENTION ANYTHING (I FORGOT TO MENTION THE AIR CONDITIONING). ON 8/25 I WAS D…"~84,000 mi, complaint #1603321
    • "ENGINE STARTED KNOCKING WHILE DRIVING IT. I HAD IT TOWED TO THE DEALERSHIP WHERE THEY SAID THE BEARING IN THE ENGINE WERE SHOT. ALL OTHER MAKES AND MODELS ARE UNDER RECALL FOR THIS EXACT SMAE REASON. I'VE NOTED OTHERS FROM THE INTERNET ARE HAVING THE SAME ISSU…"~102,000 mi, complaint #1551215
    • "JANUARY 10, 2020 HAD THE RECALLS ON MY CAR CHECKED. NOTHING WAS WRONG. WHILE DRIVING HOME FEBRUARY 28, 2020, MY CAR STARTED TO MAKE A HORRIBLE KNOCKING NOISE. I WAS ONLY ABOUT 2 MILES FROM HOME. PULLED IN AND TURNED CAR OFF. CONTACT KIA WAS TOLD TO BRING CAR I…"~126,000 mi, complaint #1651244
    • "MY WIFE AND I WERE ON THE 91 FREEWAY IN LIGHT TRAFFIC AND CAME TO THE END OF THE FREEWAY WHICH BECOMES ARTESIA BLVD IN GARDENA, CA. WE WERE SITTING AT THE LIGHT AT THE END OF THE FREEWAY AND WE HEARD THIS REALLY LOUD KNOCKING NOISE SO I SHUT THE ENGINE OFF. I…"~1,001,049 mi, complaint #1617710
  3. #3

    engine stall or no start

    36 stranded, 76 unsafe

    112
    incidents
    Typical range: 66,000–127,000 mi

    Median 93,000 mi, based on 128 reports (36% had no usable mileage)

    • "AUG 5 2014 WAS DRIVING HOME ENGINE JUST STOPPED, WHICH MAKES BRAKING AND STEERING VERY DIFFICULT. GOT ENGINE STARTED AFTER A FEW TRIES ,DROVE HOME WITHOUT FURTHER INCIDENT. CALLED KIA, HAD TOWED TO LOCAL DEALER. DEALER COULD NOT FIND ANY CODES OR PROBLEMS. MIL…"~9,500 mi, complaint #1150908
    • "CAR STOPPED RUNNING, WHILE DRIVING. WAS TOWED TO REPAIR CENTER. WAS TOLD ENGINE FAILED AND NEEDS TO BE REPLACED AT A COST OF 5-10,000 DOLLARS. THIS CAR ONLY HAS 66000 MILES. *TR"~66,000 mi, complaint #1665630
    • "SOMETIMES THE CAR WILL NOT START. YOU HAVE TO TAKE THE TRANSMISSION OUT OF PARK AND PLACE INTO NEUTRAL, THEN PLACE BACK INTO PARK AGAIN IN ORDER FOR CAR TO START. I HAVE TAKEN VEHICLE TO FAIRFAX KIA MULTIPLE TIMES, BUT THEY SAY NOTHING IS WRONG. I AM ALSO A…"~90,000 mi, complaint #1685307
    • "ENGINE STARTED KNOCKING LOST POWER AND LOCKING UP ALMOST GOT REAR ENDED ON THE HWY HAD TO PULL OVER BEFORE IT COMPLETE LOCKED THE ENGINE UP"~120,000 mi, complaint #1479784
    • "CAR BEGAN RANDOMLY NOT STARTING. NEW BATTERY INSTALLED IN NOVEMBER 2016. REPEATED ISSUE 6 DAYS LATER AND AGAIN 6 DAYS AFTER THAT. REMEMBERING BACK TO FIRST TIME I PUSHED THE START BUTTON TWICE, PUT FOOT ON BRAKE AND PUT CAR IN REVERSE AND BACK INTO PARK. CAR…"~400,000 mi, complaint #1394733
  4. #4

    lighting exterior

    55 unsafe, 8 annoyance

    63
    incidents
    Typical range: 63,000–85,000 mi

    Median 75,000 mi, based on 50 reports (44% had no usable mileage)

    • "THE SPECS FOR THE ADJUSTMENT OF HID LIGHTS ARE REQUIRING THE LIGHTS BE SET TOO LOW (NOT SHINING FAR ENOUGH) THE ROAD IN FRONT OF THE VEHICLE IS ILLUMINATED FOR A FEW YARDS ONLY, AND THE HIGH BEAM LIGHT SHINES ONLY AS FAR AS THE LOW BEAM OF ME PREVIOUS VEHICLE…"~3,500 mi, complaint #1099637
    • "THE RIGHT REAR TAIL LIGHT IS INOPERABLE INTERMITTENTLY. I CHANGED THE TAIL LIGHT BULBS TWICE AND IT IS STILL INOPERABLE INTERMITTENTLY. THERE IS NO CORROSION OR BURN MARKS ON THE SOCKET. IT WAS FIRST BROUGHT TO MY ATTENTION WHEN I WAS PULLED OVER FOR A TRAFFIC…"~63,868 mi, complaint #1587345
    • "NOTICED TONIGHT DRIVING IN THE DARK THAT MY LOW BEAM HEADLIGHTS WERE NOT WORKING. THE LITTLE SMALL LED LIGHTS ABOVE THE LIGHTS WORK AND MY HIGH BEAMS WORK ALSO.I FIND IT HARD THAT BOTH LOW BEAMS WOULD BURN OUT AT THE SAME TIME. ALL THREE GREEN LIGHT INDICAT…"~72,250 mi, complaint #1511467
    • "I AM HAVING AN ISSUE WITH MY LOW BEAM HEADLIGHTS. THE BULB HAS TO BE REPLACED AT LEAST EVERY THREE MONTHS. WHEN I TURN THE LIGHTS OFF SOMETIMES THEY DO NOT COME BACK ON SO BECAUSE OF THIS ISSUE I AM FORCED TO LEAVE HEADLIGHTS ON AT ALL TIMES AND THEY STILL GO…"~80,000 mi, complaint #1680367
    • "I JUST PURCHASED THIS VEHICLE AND THE HEADLIGHTS ARE EITHER VERY DIM OR HAVE BAD DISPLAY. I CAN'T REALLY SEE ANYTHING AT NIGHT AND DRIVE WITH MY HIGH BEAMS ON AND EVEN THOSE ARE ALL THAT BRIGHT. I WAS FIGURING THERE HAS TO BE A RECALL OF SOME KIND, APPARENTLY…"~130,000 mi, complaint #1389553
  5. #5

    engine oil consumption

    1 stranded, 46 unsafe, 1 annoyance

    48
    incidents
    Typical range: 92,500–145,000 mi

    Median 112,500 mi, based on 42 reports (43% had no usable mileage)

    • "The contact owns a 2014 Kia Sorento. The contact stated that while operating the vehicle, a knocking noise was present coming from the engine and the engine experienced excessive oil consumption. The local dealer and manufacturer were notified of the failure a…"~45,000 mi, complaint #1773315
    • "MY 2014 KIA SORRENTO EX STARTED LEAKING MASSIVE AMOUNTS OF OIL AT 99,000 MILES. THE UNDERCARRIAGE AND THE BACK OF MY CAR ARE COVERED IN OIL FROM THE LEAK THAT STARTED WHILE DRIVING. HAVE TAKEN IT TO THE DEALERSHIP WHERE I PURCHASED IT LAST YEAR. IT IS THE O…"~99,000 mi, complaint #1458719
    • "OIL CONSUMPTION TEST PERFORMED AND VEHICLE IS STILL CONSUMING/BURNING OIL AT A RATE OF 1 TO 2 QUARTS EVERY FEW WEEKS / ENGINE KNOCKING CONTINUOUS / KIA OF IRVINE CONTINUES TO PROVIDE NO ANSWERS AND WASTED MY TIME ON A RECENT SCHEDULED VISIT AND SAID THERE WERE…"~119,820 mi, complaint #1695539
    • "THE ISSUE IS THE ENGINE IT'S BURNING THE OIL AND ONE OF THE RECALL THAT THIS VEHICLE HAS BEEN A KNOCKING SOUND IN THE ENGINE AND THATS THE PROBLEM THAT I'M HAVING. THE PROBLEM OCCURRED IN THE ROAD WHEN I SMELLED THE BURNING OIL. NOW MY MECHANICS SAYS THAT I HA…"~144,000 mi, complaint #1641578
    • "MY VEHICLE KEEPS HAVING ISSUES WITH OIL. I GET REGULAR OIL CHANGES AN I HAVE TO PUT OIL IN IT EITHER EVERY 2WEEKS EVEN AFTER AN OIL CHANGE. I HAVE HAD AN OIL COMPSUMPTION TEST AN HAVE BEEN TOLD THAT THERE IS NOTHING WRONG WITH MY CAR. THERE ARE NO OIL LEAKS AT…"~157,000 mi, complaint #1678337
  6. #6

    airbag system

    38 unsafe

    38
    incidents
    Typical range: 62,500–108,000 mi

    Median 83,500 mi, based on 32 reports (48% had no usable mileage)

    • "THE AIRBAGS FAILED TO DEPLOY WHEN WE HIT A CAR BROADSIDE AS THE TURNED LEFT IN FRONT OF US. THEIR AIRBAGS DEPLOYED, BUT NONE OF OUR AIRBAGS DID. *TR"~825 mi, complaint #999208
    • "MY AIRBAG LIGHTS WILL NOT GO OFF . UPON RESEARCHING I HAVE COME ACROSS MANY PEOPLE WITH THE EXACT SAME COMPLAINT YET NO RECALLS. IT ALSO SEEMS TO BE A COSTLY FIX. FOR A SAFETY PROBLEM."~58,639 mi, complaint #1566982
    • "MY AIRBAG LIGHT HAS BEEN GOING ON/OFF FOR A FEW MONTHS NOW, AND I HAVE CONTACTED SEVERAL KIA DEALERSHIPS THAT HAVE TOLD ME MY CAR IS NOT A PART OF AN AIRBAG RECALL, AND IF I WANT IT FIXED, I WILL HAVE TO COME OUT OF POCKET TO THE TIME OF ABOUT $2,000 TO GET TH…"~80,000 mi, complaint #1631698
    • "AIRBAG LIGHT CAME ON TODAY WHILE DRIVING ON THE HIGHWAY (ROUGHLY70MPH), WILL NOT SHUT OFF, VEHICLE NOT UNDER RECALL FOR AIRBAGS AT THIS TIME. HEADLIGHTS AND TAILLIGHTS RANDOMLY COME ON AND OFF, EVEN WITH BRAND NEW BULBS, HAVE CHANGED BULBS ALMOST MONTHLY IN L…"~101,900 mi, complaint #1706143
    • "The contact's wife owned a 2014 Kia Sorento. The contact stated that while driving at approximately 33-35 MPH, the air bag warning light was illuminated. The contact's passenger side fender hit a pole, the vehicle continued to a hill, and the vehicle's front p…"~140,000 mi, complaint #2034150
  7. #7

    other

    19 unsafe, 7 annoyance

    26
    incidents

    Commonly reported, insufficient mileage data - n=14, median 78,500 mi, no reliable range below 25 reports.

    • "I HAVE 2 CONVERTIBLE CAR SEATS IN THE BACK SEAT OF MY SORENTO. ONE CAR SEAT IS BEHIND THE DRIVER AND ONE BEHIND THE PASSENGER SEAT, BOTH ARE REAR FACING. THEY ARE SECURED USING THE SEAT BELTS, NOT LATCH, DUE TO WEIGHT LIMITS PER THE CAR SEAT MANUAL. THE SEATBE…"~5,000 mi, complaint #1082681
    • "UPON OPENING THE DRIVER'S DOOR, IT HIT MY LEFY EYBROW DUE TO THE UNFINSIHED AND SHARP UPPER RIGHT CORNER OF THE DOOR; I WAS TAKEN TO THE EMERGENCY ROOM AND HAD 9 STECHES "~16,800 mi, complaint #1138438
    • "HELLO, I AM WRITING HERE SINCE I DID NOT RECEIVE FOR ONLINE ACCESS. MY SITUATION IS RELATED TO MY 2014 KIA ​​SORENTO VEHICLE,VIN # [XXX] IT IS PRESENTING FAILURE INDICATORS RELATED TO 4 RECALLS REPORTED BY THE FEDERAL DEPARTMENT OF TRANSPORTAT…"~78,500 mi, complaint #1697350
    • "I WAS IN MY CAR AROUND 5:45 AM ON DEC. 23,2018, IN THE DRIVEWAY OF OUR PLACE IN THE COUNTRY ([REDACTED ADDRESS] HUNTSVILLE TX 77320) THE CAR WAS RUNNING AND IN PARK. I WAS CHECKING MESSAGES AND EMAILS FOR MAYBE 7 TO 10 MINUTES WHEN A FLASH OF LIGHT MADE ME…"~100,000 mi, complaint #1532296
    • "Well my boyfriend and I where getting the car straightened up swept out wiped down and cleaned up and drove it from one part of our yard to the other and we had to finish what we where doing before that so and hour or so later when my. Boy friend went to go fi…"~153,332 mi, complaint #1916432
  8. #8

    wiring harness

    24 unsafe, 1 annoyance

    25
    incidents

    Commonly reported, insufficient mileage data - n=24, median 82,500 mi, no reliable range below 25 reports.

    • "APPROXIMATELY ONE MONTH AGO MY CHECK ENGINE LIGHT CAME ON (P2098) IN MY 2014 KIA SORENTO EX V6 GDI WITH ABOUT 11,000 MILES ON THE ODOMETER. I TOOK IT IN TO KIA. THEY STATED IT WAS A KINKED WIRE. LAST WEEK, CHECK ENGINE LIGHT RETURNS (P2098). IT WAS CHECKED THI…"~11,000 mi, complaint #1160982
    • "CONTROLS ON STEERING WHEEL FOR RADIO, AND SPEED CONTROL AND HANDS FREE PHONE FEATURES STOPPED WORKING CORRECTLY YOU PRESS THE PHONE BUTTON AND VOLUME GOES UP OR DOWN HIT MUTE AND VOICE COMMAND GOES ON DIALS NUMBERS AT RANDOM STARTLING YOU GIVES STRANGE BURNING…"~70,000 mi, complaint #1507502
    • "WHILE DRIVING ON THE HIGHWAY, MY ENTIRE DASHBOARD WENT OUT. THIS MADE IT IMPOSSIBLE FOR ME TO SEE HOW FAST I WAS GOING. TURNS OUT, WHEN I TURN MY HEATED SEATS ON IT BLOWS THE FUSE FOR MY DASHBOARD. THIS IS VERY DISAPPOINTING, BECAUSE I JUST BOUGHT THIS CAR 6 M…"~90,660 mi, complaint #1653800
    • "The contact's fiancé owns a 2014 Kia Sorento. The contact stated the vehicle engine had been misfiring and the brake fluid had been leaking onto the fuse block. The vehicle was taken to the dealer, where they had replaced the spark plugs however, the failure c…"~126,000 mi, complaint #1753750
    • "IN THE LAST TWO YEARS I HAVE REPLACED EVERY BULB IN MY CAR AND MULTIPLE FUSES AND FOR SOME REASON THERE IS STILL A SHORT IN MY FUSE PANEL SO MY BRAKE LIGHTS CONSTANTLY POP THE FUSE. IT IS COST ME A LOT OF MONEY AND WE STILL HAVE NOT FOUND OUT WHERE THE SHORT I…"~137,000 mi, complaint #1616463
  9. #9

    engine head gasket

    19 unsafe

    19
    incidents

    Commonly reported, insufficient mileage data - n=10, median 106,000 mi, no reliable range below 25 reports.

    • "ON SATURDAY 9/28 - I HAPPEN TO NOTICE SOME LEAKING NEAR THE FRONT OF MY SORENTO NEAR THE RIGHT WHEEL ... I OPENED THE HOOD AND NOTICE A LEAK ALL OVER THAT SIDE OF THE CAR... TOOK THE CAR TO MECHANIC ON 9/29 AND THE MECHANIC STATED OIL IS MIXING INTO ANTIF…"~78,888 mi, complaint #1607434
    • "VEHICLE IS 3,000 MILES OVER 100,000 MILE WARRANTY AND OVERHEATED WHILE DRIVING AND WAS DIAGNOSED WITH BLOWN HEAD GASKET."~103,000 mi, complaint #1735526
    • "PURCHASED A USED 2014 KIA SORENTO SHOWING 106K MILES. TEST DRIVE WITH THE SALESMAN FOR ABOUT 6 MILES VARIOUS TYPES OF ROADS. VERY IMPRESSED WITH THE CAR, PERFORMED WELL. PURCHASED IT SATURDAY AFTERNOON JUST PRIOR TO THE USED CAR DEALER CLOSING. AFTER PAPERWORK…"~106,000 mi, complaint #1627241
    • "MY ENGINE STARTED BLOWING SMOKE WHEN DRIVING OUT WITH MY FAMILY. I TOOK IT TO KIA DEALERSHIP AND THEY SAID THAT BOTH THE FRONT TIMING COVER AND THE OIL PAN GASKET HAD A LEAK AND THAT THEY NEEDED TO BE REPLACED. MY CAR HAD AN ENGINE RECALL DONE BY THEM ON WHICH…"~125,574 mi, complaint #1655505
    • "MY 2014 ENGINE OVER HEATED WHICH LEAD TO A BLOWN HEAD GASKET. I WAS ON A HIGHWAY AND ALL OF A SUDDEN, THE CAR LOST POWER AND EXCESSIVELY OVERHEATED."~134,634 mi, complaint #1611205
  10. #10

    abs module

    15 unsafe

    15
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE OPERATING THE VEHICLE, THE ABS SENSOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO SELBYVILLE HOLLY KIA ([REDACTED ADDRESS], SELBYVILLE, DE) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE SPEED SENSOR WAS FAULTY…"~28,000 mi, complaint #1631483
    • "TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE TRACTION CONTROL LIGHT, AND THE ANTILOCK BRAKE LIGHT ILLUMINATED, ON THE INSTRUMENTAL PANEL WHEN DRIVING AND CAUSED THE CONTACT TO BE UNABLE TO BRING THE VEHICLE TO STOP IN A TIMELY M…"~53,457 mi, complaint #1704075
    • "THE HYDRAULIC CONTROL UNIT (HECU) ASSEMBLY CONTROLS THE ANTI-LOCK BRAKING SYSTEM(ABS) ELECTRONIC STABILITY CONTROL SYSTEM (ESC) AND TRACTION CONTROL SYSTEM (TCS) IN YOUR VECICLE. BRAKE FLUID MAY LEAK INTRNALLY INSIDE THE HECU,WHICH,OVERTIME,CAN RESULT IN AN EL…"~59,000 mi, complaint #1711527
    • "ON NOV. 11, 2020 I TOOK THIS 2014 KIA SORENTO INTO THE LOCAL KIA DEALER FOR A FOLLOW UP ON A RECALL NOTICE I RECEIVED IN THE MAIL. THE RECALL WAS FOR AN INSPECTION ON THE HECU UNIT WHICH CONTROLS THE ABS SYSTEM, ESC SYSTEM, AND THE TCS SYSTEM. THE DASH BOARD I…"~73,220 mi, complaint #1716443
    • "THIS CAR HAS HAD NUMEROUS RECALLS INCLUDING A MAJOR ONE IN WHICH THEY HAD TO REPLACE THE ENGINE (THEY DID IT ON THIS CAR). NOW I HAVE THE ABS, ESC AND TIRE PRESSURE LIGHTS ON (WITH TIRE PRESSURE AT THE CORRECT READINGS) WHICH I BELIEVE IS RELATED TO THE LATEST…"~142,750 mi, complaint #1706761
  11. #11

    glass and windshield

    14 unsafe, 1 annoyance

    15
    incidents

    Commonly reported, insufficient mileage data - n=21, median 20,000 mi, no reliable range below 25 reports.

    • "THE TWO REAR, FIXED WINDOWS LEAKED WHILE THE VEHICLE WAS IN A TOUCHLESS CARWASH. THE DEALERSHIP AND SERVICE DEPARTMENT HAVE BEEN NOTIFIED AND ARE HAVING A GLASS EXPERT INSPECT THE TRIM AND SEAL. THE CAUSE OF THE LEAKS IS CURRENTLY UNKNOWN. *TR"~2,050 mi, complaint #1018705
    • "WHILE DRIVING ON THE HIGHWAY WITH NO OTHER CARS NEAR, THE GLASS SUNROOF ABOVE THE DRIVERS HEAD EXPLODED LEAVING A BOWLING BALL SIZED HOLE IN THE MIDDLE OF THE GLASS TOP. NOTHING HIT THE TOP, IT EXPLODED OUTWARD WITH FORCE....UPDATED 04-30-14 *BF UPDATED 10/…"~12,000 mi, complaint #1056356
    • "WE WERE DRIVING WHEN SUDDENLY THE SUNROOF EXPLODED VIOLENTLY AND ALL GLASS FELL ON US. *TR"~19,795 mi, complaint #1151949
    • "I DROVE MY KIA TO THE END OF THE DRIVEWAY TO GET THE MAIL. UPON SHUTTING THE DOOR, MY REAR WINDSHIELD EXPLODED OUTWARD. I CONTACTED KIA AND SPOKE WITH JOSE AND WAS GIVEN A CASE NUMBER. I WAS INSTRUCTED TO TAKE IT TO A KIA DEALERSHIP SO THEY COULD DETERMINE IF…"~36,000 mi, complaint #1247332
    • "I AM REPORTING MY PANORAMIC SUNROOF EXPLODING ON MY 2014 KIA SORENTO SXL. I WAS DRIVING ON A VERY SMOOTH INTERSTATE HIGH WAY IN THE MORNING WITH NO TRAFFIC AROUND ME. I WAS TRAVELING AT 70MPH AND IT WAS MORNING ABOUT 60 DEGREES. I WAS ON THE PHONE WITH MY WIFE…"~143,000 mi, complaint #1347306
  12. #12

    instrument cluster

    9 unsafe, 4 annoyance

    13
    incidents

    Commonly reported, insufficient mileage data - n=15, median 1,000 mi, no reliable range below 25 reports.

    • "WE CANNOT EASILY READ THE SPEEDOMETER IN DAYLIGHT. IT IS VERY DIFFICULT TO DETERMINE THE SPEED AT WHICH WE ARE DRIVING. THIS IS A SAFETY ISSUE. I DISCUSSED IT WITH THE KIA DEALERSHIP RIGHT AFTER WE PURCHASED THE VEHICLE AND THEY SAID THERE WAS NOTHING THAT…"~1,000 mi, complaint #1124036
    • "IN BRIGHT SUNLIGHT IT IS EXTREMELY DIFFICULT TO SEE THE SPEEDOMETER NEEDLE. THE NEEDLE IS DARK RED AGAINST A DARK BLACK BACKGROUND. ADDITIONALLY IT IS ONLY ABOUT 1/2" IN LENGTH. IF THERE IS ANY AMBIENT LIGHT STRIKING THE INSTRUMENT CLUSTER AT AN ANGLE, THE…"~1,000 mi, complaint #1021895
    • "CAN NOT SEE SPEEDOMETER IN DAYLIGHT, INDICATOR TOO DIM. *TR"~1,100 mi, complaint #1021695
    • "UNABLE TO QUICKLY READ SPEEDOMETER NEEDLE DURING DAYLIGHT, DUE TO LACK OF CONTRAST BETWEEN NEEDLE AND BACKGROUND, RESULTING IN DANGEROUS PERIOD OF EYES OFF ROADWAY TO DETERMINE ONE'S SPEED."~1,853 mi, complaint #1310060
    • "WHEN DRIVING THE SORENTO SX WEARING SUNGLASSES, THE DIGITAL SPEEDOMETER NEEDLE IS VIRTUALLY INVISIBLE. YOU CAN'T READILY CONFIRM THE VEHICLE'S SPEED. YOU HAVE TO TILT YOUR HEAD AND PEER UNDER OR OVER THE SUNGLASSES TO SEE THE NEEDLE WHICH IS TOO DARK AGAINST T…"~7,000 mi, complaint #1006177
  13. #13

    power windows and locks

    12 unsafe, 1 annoyance

    13
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TL* THE CONTACT OWNS A 2014 KIA SORENTO. ON SEVERAL OCCASIONS, THE KEY FOB FAILED TO PROPERLY OPERATE THE HATCH AND WOULD OPEN OR CLOSE INDEPENDENTLY WITHOUT WARNING. ON ONE OCCASION, THE CONTACT HAD TO MANUALLY OPEN THE HATCH AND THE HATCH INDEPENDENTLY CLOSE…"~22,000 mi, complaint #1378918
    • "POWER LOCKS DO NOT WORK PROPERLY. DOORS DO NOT LOCK AND THIS OCCURS VARIABLY. THIS IS A SAFETY CONCERN AS DOORS DO NOT LOCK AND I HAVE SMALL CHILDREN. KIA DEALERSHIP STATES THERE ARE NO RECALLS ALTHOUGH MULTIPLE CONSUMERS REPORT SIMILAR ISSUES."~50,000 mi, complaint #1634736
    • "INTERMITTENT DOOR LOCK & TAILGATE ISSUES ... SOMETIMES THEY FUNCTION PROPERLY AND SOMETIMES NOT. PROBLEM IS I SPEND THE ENTIRE DAY AT THE DEALERS AND THE PROBLEM OF COURSE DOES NOT HAPPEN ... SO THEY CAN'T DIAGNOSE OR FIX THE PROBLEM ! THEY TELL ME TO BRING IT…"~54,000 mi, complaint #1607399
    • "TODAY, I WAS PUTTING MY SON IN HIS CAR SEAT BEHIND THE DRIVERS SEAT. I HAD PLACED THE KEY IN THE FRONT SEAT WHILE PUTTING HIM IN THE CARSEAT. WHEN I HAD SHUT THE BACK DRIVER SIDE DOOR, THE CAR AUTOMATICALLY LOCKED. EVERY DOOR OF OUR VEHICLE LOCKED AUTOMATICALL…"~54,000 mi, complaint #1466340
    • "THE FRONT PASSENGER AND THE THE TWO BACK DOOR AS WELL AS THE BACK (ENTRY TO CRGO AREA) LOCKS DO NOT OPEN WITH ANY DEVICE....ONLY THE DRIVERS DOOR UNLOCKS., THE AFOREMENTIONED HAVE TO BE OPENED BY HAND.. THEY DO CLOSE WHEN THE KEY IS IN IGNITION AND THE DRIVE…"~79,800 mi, complaint #1474312
  14. #14

    battery and charging

    3 stranded, 9 unsafe

    12
    incidents

    Commonly reported, insufficient mileage data - n=14, median 70,000 mi, no reliable range below 25 reports.

    • "SOMETHING IS DRAINING THE BATTERY. IF THE CAR ISN'T DRIVEN FOR A FEW DAYS, IT WILL NOT START. *TR"~3,000 mi, complaint #1662124
    • "CAR WAS PARKED IN GARAGE OVER THE WEEKEND, FROM FRIDAY 4PM TILL MONDAY 6AM, STARTED CAR SUNDAY NIGHT, BACKED OUT OF THE GARAGE TO PUT OUT THE TRASH FOR MONDAY PICKUP, PULLED THE VEHICLE BACK IN THE GARAGE AND SHUT IT OFF. MONDAY AT 6AM BATTERY WAS DEAD. NOTHI…"~20,000 mi, complaint #1236434
    • "IN THE PAST 3-4 MONTHS I HAVE REPLACED MY BATTERY TWICE THE 1ST TIME I HAD MY TRUCK ABOUT 2.5YRS SO I DIDN'T THINK MUCH OF IT BUT I HAD THE SAME PROBLEM AFTER REPLACING BATTERY WITHIN 3-4 MONTHS BATTERY WOULD DIE I WOULD GET A BOOST AFTER A FEW DAYS SAME THING…"~60,000 mi, complaint #1425808
    • "TODAY I WAS DRIVING TO MY PARENTS HOUSE ON A LONG STRAIGHT AWAY HIGHWAY (55MPH SPEED LIMIT). I BEGAN PASSING ANOTHER VEHICLE AND AS SOON AS I GOT AROUND HIM MY CHECK ENGINE LIGHT, OIL LIGHT, AND BATTERY LIGHT CAME ON. I PROMPTLY PULLED OVER ON THE SIDE OF THE…"~94,000 mi, complaint #1640977
    • "MY BATTERY DISCHARGE LIGHT CAME ON WHILE DRIVING WITHIN 5 MINUTES MY CAR SHUT OFF WHILE DRIVING. I LOST MY POWER STEERING AND BRAKE SYSTEM. THE ABS, TRACTION CONTROL, DOOR OPEN LIGHTS, AND SEVERAL OTHER WARNING LIGHTS CAME ON ALL AT THE SAME TIME. I HAVE REPLA…"~116,000 mi, complaint #1612822
  15. #15

    brake hydraulics

    12 unsafe

    12
    incidents

    Commonly reported, insufficient mileage data - n=10, median 129,000 mi, no reliable range below 25 reports.

    • "WHEN BRAKING, BRAKES GIVE OUT AND CAR SKIDS. ON TURNS, I HAVE TO PUMP BRAKES TO TRY AND REGAIN CONTROL."~40,000 mi, complaint #1678044
    • "The contact owns a 2014 Kia Sorento. The contact stated that while driving on several occasions at various speeds, the brake pedal was depressed and traveled further than normal intermittently. The vehicle was taken to an independent mechanic, where the failur…"~103,000 mi, complaint #2214815
    • "I HAVE A 2014 LX WITH NOTHING SPECIAL OTHER THAN HEATED FRONT SEATS. REGULAR IGNITION, 6CYL WITH ALMOST 148K MILES. ISSUE 1- AT APPROX 100K MY DASH STARTED LIGHTING UP WITH ABS, E-BRAKE, TRAC, AND TPS LIGHTS. EBRAKE AND TPS WERE INTERMITTENT AND ONLY CAM…"~142,000 mi, complaint #1513776
    • "TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT WAS PULLED OVER BY THE POLICE ON NUMERUS OCCASIONS AND NOTIFIED THAT THE BRAKE LIGHTS FAILED TO ILLUMINATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN T…"~180,000 mi, complaint #1700071
    • "The contact owns a 2014 Kia Sorento. The contact stated that the malfunction indicator light (MIL) was illuminated. The contact stated while driving 55 MPH, the wheels locked up. There was an abnormal plastic burning odor. The contact called the local dealer,…"~226,983 mi, complaint #1958547
  16. #16

    engine cooling

    11 unsafe

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The vehicle was towed to an independent mechanic, where the thermostat was replaced twice; however, the failure recurred. The contact re…"~21,000 mi, complaint #1868506
    • "CAR DOES PERFECTLY FINE FOR TWO WEEKS THEN RUNS THROUGH RADIATOR FLUID AND OIL LIKE IT'S CRAZY HAS NOT THROWN A CHECK ENGINE LIGHT HAS HAD MULTIPLE MAINTENANCE IS FIXES WE HAVE LITERALLY ALMOST HAD A SEVERE ACCIDENT BECAUSE THE CAR STARTED TO SMOKE AND HAD THE…"~76,556 mi, complaint #1698364
    • "The contact’s girlfriend owns a 2014 Kia Sorento. The contact stated while driving 70 MPH, the engine overheated. The contact pulled over and checked the vehicle. The coolant reservoir was low on coolant, the engine oil level was low, and there were metal sha…"~77,842 mi, complaint #1975190
    • "CAR STARTED OVERHEATING AND COOLANT BACKED UP AND OVER FLOWED COOLANT RESERVOIR. ALSO BEING WINTER THERE WAS NO HEAT COMING FROM THE HEATER. THIS HAPPENED WHETHER TRAVELING 70 MILES AN HOUR, STOPPED AT A STOP SIGN, OR IDLING IN PARK. TEMPERATURE GAUGE WOULD GO…"~109,000 mi, complaint #1651264
    • "The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle overheated without warning. The contact added coolant. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the…"~115,000 mi, complaint #1785475
  17. #17

    sunroof

    11 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=11, median 57,500 mi, no reliable range below 25 reports.

    • "SUNROOF SHATTERED WHILE DRIVING ON I-35 NORTH. WE HAVE KIDS ON BOARD WHILE THAT HAPPENED. IT SOUNDED LIKE A GUN FIRE WHEN IT HAPPENS. WE CAN PROVIDE YOU THE PHOTOS. *TR"~3,939 mi, complaint #1020894
    • "DRIVING ON THE FREEWAY THIS MORNING I HEARD A VERY LOUD NOISE AND THEN MY SUNROOF SHATTERED. IT WAS THE BACK PORTION OF THE PANORAMIC SUNROOF AND IT COMPLETELY SHATTERED. SOME SMALL GLASS PARTICLES FELL INTO THE CAR, BUT MOST OF THE GLASS STAYED ATTACHED. I PU…"~14,800 mi, complaint #1154021
    • "DRIVING DOWN HIGHWAY AND SUNROOF EXPLODED. NO CARS OR OVERPASS NEARBY AND NO OBJECT SEEN OR FOUND TO HAVE HIT SUNROOF. SUNROOF APPEARS TO HAVE EXPLODED OUTWARD AS THERE IS VERY LITTLE GLASS TRAPPED IN THE SUNROOF SCREEN WHICH WAS CLOSED WHEN THE SUNROOF EXPL…"~57,600 mi, complaint #1435043
    • "THIS PAST SATURDAY MY CHILDREN AND I WERE DRIVING BACK HOME TO UTAH COUNTY FROM IDAHO AND WHILE ON THE FREEWAY 3/4MILE FROM THE PROVO CENTER STREET EXIT GOING 75MPH WE ALL OF A SUDDEN HEARD A VERY LOUD BOOM! IT SOUNDED LIKE A BOMB WENT OFF IN OUR CAR, I WAS SO…"~84,140 mi, complaint #1591573
    • "TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING APPROXIMATELY 70 MPH, A LOUD EXPLOSION SOUND WAS HEARD AS THE SUN ROOF SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TAKEN TO AN INDEPEN…"~97,000 mi, complaint #1476159
  18. #18

    catalytic converter

    10 unsafe

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "COMPLAINT NO.WHILE TRAVELING DOWN HWY 377 TOWARD GRANBURY, TEXAS. THE UNDERSIDE OF MY CAR BURST INTO FLAMES. FORTUNATELY I WAS TRAVELING AT 70MPH AND THE PERSON WHO WITNESSED THE FLAMES BEHIND ME, RAN UP TO MY CAR WHEN I STOPPED AT A RAIL CROSSING TO TELL ME W…"~32,550 mi, complaint #1507772
    • "CATALYTIC CONVERTER NEEDING TO BE REPLACED AT 88K MILES. LOST POWER/ACCELERATION ON HIGHWAY"~88,200 mi, complaint #1594331
    • "TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 3 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DRIVEN TO WAGNER KIA OF SHREWSBURY (730 BOSTON TURNPIKE, SHREWSBURY, MA 01545, [REDACTED PHONE]) HOWEV…"~130,000 mi, complaint #1716111
    • "2014 SORENTO ENGINE WAS REPLACED 9/2017@ SHAWNEE MISSION KIA PER RECALL SC147. BEFORE REPLACEMENT, THERE WERE NO CATALYTIC CONVERTER ISSUES. AFTER SINCE 3/2018, IT HAD FOUR (4) CATALYTIC CONVERTER FAILURES IN TEN (10) MONTHS & 4 REPLACEMENTS @4 DIFFERENT SHO…"~136,500 mi, complaint #1545680
  19. #19

    key fob and immobilizer

    1 stranded, 7 unsafe, 2 annoyance

    10
    incidents

    Commonly reported, insufficient mileage data - n=13, median 84,000 mi, no reliable range below 25 reports.

    • "DOOR LOCKS ONLY LOCK AND UNLOCK OCCASIONLY. BATTERIES REPLACED IN FOBS STILL NOT OPERATING PROPERLY. READ THAT SLOT OF PEOPLE HAVE OR HAD THE SAME ISSUE. DOORS WOULD TYPICALLY LOCK WHEN YOU DRIVE. USE TO NOT ANYMORE. HAD CAR IN FOR RECALL ON ENGINE THIS YEAR."~25,000 mi, complaint #1632592
    • "I HAVE BEEN LOCKED OUT OF CAR DUE TO KEYFOB NOT WORKING. I HAVE HAD TROUBLE OOENING THE HATCH AND SUNROOF. PRESET COMFORT SETTINGS IE SEAT, MIRROR, DOOR AND WINDOW LOCKS HAVE REVERTED TO ONES PREVIOUS TO WHAT I PUT IN FOR MYSELF. THE GPS KEPT GETTING STUCK ON…"~75,000 mi, complaint #1720620
    • "The contact owns a 2014 Kia Sorento. The contact stated that the doors failed to lock securely. There were no warning lights illuminated. The vehicle was taken to the dealer where the remedy for the antitheft recall issued by the manufacturer was performed. Th…"~100,000 mi, complaint #1997280
    • "The contact owns a 2014 Kia Sorento. The contact stated that the Push to Start button failed to function as intended, and the vehicle failed to start. The contact called the Lien holder and was informed that the key was not connecting. The Lien holder replaced…"~114,000 mi, complaint #2144625
    • "TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE KEY FOB AND AUTOMATIC LOCKS FAILED TO LOCK THE DOORS. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO WILSON AUTO GROUP ([REDACTED ADDRESS], JACKSON, MS 39232, [REDACTED PH…"~126,000 mi, complaint #1685688
  20. #20

    control module

    9 unsafe

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • " I BOUGHT A 2014 KIA SORENTO IN NOV. 2013. 2MONTHS I STARTED HAVING ISSUES WITH THE DOOR LOCKS NOT WORKING PROPERLY AND THE BLUE TOOTH. I TOOK IT TO THE DEALER FOR SERVICE AND TOLD THEM ABOUT IT AFTER 3-4 TRIPS AND BEING TOLD EACH TIME THAT THERE WAS NOTHING W…"~4,873 mi, complaint #1150832
    • "MY CAR HAS 69000 MILES ON IT. WHEN DRIVING A DIAGNOSTIC COMES UP WHILE DRIVING ON THE RADIO TELLING ME THERE IS AN ISSUE WITH THE TRANSMISSION MODULE SYSTEM THE SHIFTING NOTIFIER ON DASH DISAPPEARS. THE YELLOW CHECK ENGINE LIGHT COMES ON. TODAY WHILE DRIVING…"~69,900 mi, complaint #1463067
    • "I HAVE A 14 KI SORENTO LX THE ELECTRIC SYSTEM FAULTY AND CAUSED MY VEHICLE TO CATCH FIRE IN ONE CABIN NEAR THE GEAR SHIFT THE COMPUTER HAS SHUT DOWN NO LONGER RECOGNIZING THE CHIP AND THE VEHICLE IS FULLY DISABLED.*DT"~131,000 mi, complaint #1732499
  21. #21

    differential

    3 stranded, 5 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE ROLLED BACK AND RAISED UP. THE CONTACT HEARD A LOUD NOISE AND PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT CHECKED THE TIRES AND FOUND NO FAILURE.…"~34,685 mi, complaint #1607067
    • "WHILE DRIVING AT 25 - 30 MPH A LOUD NOISE SOUNDED FROM UNDER THE CAR. A REPETITIVE BANGING SOUND THEN OCCURRED. I PULLED OVER TO INSPECT THE CAR BUT FOUND NO DAMAGE OR ANYTHING UNUSUAL. WHEN PULLING AWAY ALL WAS QUIET BUT I THEN HEARD THE SOUND OF METAL GRINDI…"~48,500 mi, complaint #1382900
    • "WHILE DRIVING [REDACTED ADDRESS] I HEARD A LOUD BANG AND THE CAR RAPIDLY DECREASED SPEED. I MANAGED TO PULL OVER TO THE SHOULDER AND THE CAR WAS LEAKING FLUID FROM THE DIFFERENTIAL AND WOULD NO LONGER GO. WAS TOWED TO A KIA DEALER WHERE THEY DETERMINED THE REA…"~64,000 mi, complaint #1545361
    • "WHILE DRIVING 45 MILES PER HOUR ON A STRAIGHTAWAY, I HEARD A LOUD BANG AND THEN A CLUNKING NOISE FROM THE REAR OF THE VEHICLE. I HAD THE VEHICLE TOWED TO THE LOCAL KIA DEALER AND IT WAS DETERMINED THAT BOTH AXLES SHEARED OFF AND THAT THE REAR DIFFERENTIAL WAS…"~105,000 mi, complaint #1465080
  22. #22

    driveshaft axle cv

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "THERE HAS BEEN A VERY HARD JERK FORWARD AFTER A STOP (OR STOP AND TURN I. E. AT STOP SIGN) WHEN I START TO ACCELERATE GENTLY. THIS JERK HAS ALWAYS HAPPENED AFTER A STOP WITHIN 75 - 150 FEET. THE SPEED OF THE VEHICLE HAS ALWAYS BEEN AROUND 10- 15 MPH. JERK FOR…"~1,500 mi, complaint #1100969
    • "AFFECTED PART IS THE RIGHT FRONT AXLE DRIVESHAFT. A SAFETY RECALL NOTICE HAS BEEN ISSUED FOR THE PROBLEM. AS A RESULT OF THIS PROBLEM, AS I WAS EXITING MY VEHICLE (WHICH WAS TURNED OFF AND IN PARK), IT STARTED ROLLING DOWN MY DRIVEWAY. THE DRIVER'S SID…"~2,869 mi, complaint #1014328
    • "WHILE REVERISING INTO A DRIVEWAY THE VEHICLE EXPERIENCED LOW POWER, WHEN THE GAS PEDAL WAS PRESSED FOR ADDITION POWER THERE A CLUNKING NOISE WHICH RESULTED FROM A BROKEN AXLE AND ENGINE MOUNTING POINT ON THE ENGINE ITSELF."~40,000 mi, complaint #1435065
    • "WHEN VEHICLE IS NOW IN REVERSE AND YOU BEGIN TO TURN TO THE RIGHT OR LEFT, THERE IS THIS UNUSUAL GRATING NOISE EMANATING FROM THE FRONT AXLE. THIS DOES NOT HAPPEN AGAIN ONCE VEHICLE IS IN FORWARD MOTION ( DRIVE) . THIS PROBLEM IS ON THE INCREASE."~60,000 mi, complaint #1639168
    • "IN LATE DECEMBER OF 2017 I BEGAN TO NOTICE THAT MY CAR STARTED TO VIBRATE UPON ACCELERATION OF MORE THAN 55 MPH. I TOOK THE CAR IN FOR A SUSPENSION ANALYSIS TO PEP BOYS AT [REDACTED ADDRESS] IN TORRANCE, CA AND THEY EVALUATED MY ISSUE. IT WAS DISCOVERED IN M…"~113,000 mi, complaint #1444481
  23. #23

    backup camera

    2 unsafe, 4 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "APPROXIMATELY 5 SECONDS AFTER THE VEHICLE IS INITIALLY PLACED INTO REVERSE GEAR, AND WHILE THE VEHICLE IS LIKELY ALREADY IN REVERSE MOTION, THE BACKUP CAMERA GOES BLACK FOR 2-3 SECONDS (AND CONSEQUENTLY, THE DRIVER IS BLIND) WHILE THE CAMERA IS APPARENTLY SWIT…"~7,250 mi, complaint #1122356
    • "BACKUP CAMERA STOPPED WORKING AND TRUNK WILL NOT OPEN WITH WHEN YOU HIT THE HANDLE"~48,000 mi, complaint #1556232
    • "MY REARVIEW CAMERA WORKS WHEN IT WANTS TO. (IT DOESNT WORK MORE THAN IT ACTUALLY WORKS). THE CONTROLS ON THE STEERING WHEEL ARE SCRAMBLED EX. I PREE THE VOLUME UP OR DOWN, AND THE VOICE COMMAND ACTIVATES, I CAN'T EVEN MUTE THROUGH THE BUTTONS ETC. THE ELECTRI…"~60,000 mi, complaint #1579980
    • "BACKUP CAMERA MALFUNCTION. LINES SHOW UP ON SCREEN BUT VISUAL IS BLACK. THIS ISSUE IS MENTIONED ON MANY KIA FORUMS AS WELL."~80,000 mi, complaint #1556955
  24. #24

    fuel pump

    1 stranded, 5 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE VEHICLE DECELERATED AND WOULD NOT GO EVEN WHEN THE GAS WAS APPLIED. WHEN I CAME TO A STOP OIL WAS LEAKING ALL OVER THE GROUND. WHEN LOOKING UNDER THE HOOD, THE HIGH PRESSURE FUEL PUMP BOLT HAD BEEN SHEERED OFF AND GAS AND OIL WERE SPEWING OUT. HAD THE C…"~35,000 mi, complaint #1552792
    • "The contact owns a 2014 Kia Sorento. The contact stated that while driving at 30 MPH, there was an abnormal fuel odor detected coming from the vents. The contact pulled over and inspected under the hood of the vehicle and saw that there was a leak coming from…"~60,800 mi, complaint #1772425
  25. #25

    throttle and pedal

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TRIED TO ACCELERATE TO MAKE LEFT TURN, GAS PEDAL WENT TO FLOOR, NO RESPONSE FOR 4 SECONDS THEN TOOK OFF. THIS HAS HAPPENED 7 TIMES IN THE WEEK I STARTED KEEPING A LOG. IT HAPPENS AT SLOW SPEED EITHER TRYING TO ACCELERATE STRAIGHT RN. TUOR STARTING A LEFT. *TR"~4,965 mi, complaint #1078693
    • "TL* THE CONTACT OWNS A 2014 KIA SORENTO. UPON STARTING THE VEHICLE, THE GEAR WAS SHIFTED INTO REVERSE AND THE ENGINE REVVED WHEN THE CONTACT LIGHTLY DEPRESSED THE ACCELERATOR PEDAL. AS A RESULT, THE VEHICLE BACKED INTO A STEEL POST. THE FRONT PASSENGER HAD TO…"~12,900 mi, complaint #1118702
    • "CAR WAS IN DRIVE IN A PARKING LOT, WHEN ACCELERATOR PEDAL WAS PUSHED IT STUCK AND WOULD NOT RELEASE, CAR SPED AT A HIGH RATE OF SPEED EVEN WITH BRAKE AND EMERGENCY BRAKE ON. I TRIED TAKING CAR OUT OF GEAR AND IT WENT INTO REVERSE AT A HIGH RATE OF SPEED. FINAL…"~30,000 mi, complaint #1606978
    • "I WAS DRIVING [REDACTED ADDRESS] WHEN CAR SHUTDOWN AND STERLING LOCKED, UNABLE TO CONTROL VEHICLE. COME TO FIND OUT NEXT FEW DAYS IT WAS THE ACCELATOR THAT CAUSED IT. I HAD NO CONTROL AND ALMOST GOT KILLED BY A [REDACTED ADDRESS]."~31,000 mi, complaint #1289639
    • "ENGINE MALFUNCTION PERTAINING TO THROTTLE BODY. VEHICLE STARTED TO SKIP WHILE SITTING STATIONARY IN PARKING SPACE AS IF NOT RECEIVING ENOUGH FUEL THEN HAS REDUCED POWER. TOOK VEHICLE TO DEALER TO INQUIRE ABOUT POSSIBLE COVERAGE FOR REPLACEMENT SINCE VEHICLE HA…"~70,442 mi, complaint #1652270
  26. #26

    acceleration loss or hesitation

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "BOUGHT A PRE-CERTIFIED USED 2014 KIA SORENTO SXL. PASSED ALL 150 INSPECTION. LESS THAN 24 HRS AFTER BUYING THE CAR, THE FOLLOWING MORNING MY PREGNANT WIFE WAS DRIVING TO WORK IN RUSH HOUR TRAFFIC ON THE HIGHWAY AND ALL A SUDDEN THE CAR WOULD NOT ACCELERATE. S…"~28,105 mi, complaint #1289886
    • "LACK OF ACCELERATION FROM A STOP. WHEN STARTING FROM A STOP, THE VEHICLE WILL VERY SLOWLY MOVE FORWARD WITH THE RPM STALLING AT APPROXIMATELY 1500 RPM AND FURTHER DEPRESSING OF THE GAS PEDAL FAILS TO ALLOW IT TO ACCELERATE FURTHER. WIFE HAD ISSUE WITH TRYIN…"~46,060 mi, complaint #1566873
    • "ACCELERATION. WHEN I ACCELERATE IT HESITATES TO PICK UP. VERY DANGEROUS AS I WAS TRYING TO MERGE INTO THE HIGHWAY OR MERGE INTO A DIFFERENT LANE IT DID NOT ACCELERATE QUICKLY ENOUGH AND THE VEHICLES IN THAT LANE HAD TO BRAKE HARD AS I ENTERED THAT LANE ALMOST…"~49,000 mi, complaint #1528387
    • "TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE IN TRAFFIC, THE VEHICLE DECELERATED AND LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO VICTOR VALLEY KIA ([REDACTED ADDRESS], VICTORVILLE, CA 92395, [REDACTED PHONE]) WHERE IT WAS DIAGNOSED; HOWEVER, THE CON…"~70,000 mi, complaint #1600492
    • "IN MOTION WHILE PASSING ANOTHER VEHICLE MY 2014 KIA SORENTO LOST ACCELERATION. WHEN I GOT BACK IN THE LANE ON A TWO LANE ROAD, WITH MY FOOT ON THE GAS THE CAR CONTINUED TO DECLINE IN SPEED. I WAS NOT ABLE TO ACCELERATE TO CONTINUE TO PASS THE CAR AT WHICH POIN…"~130,000 mi, complaint #1584892
  27. #27

    fuel tank and lines

    1 stranded, 4 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNED A 2014 KIA SORENTO. AFTER THE VEHICLE WAS PARKED FOR FIVE HOURS, THE FUEL TANK CAUGHT FIRE WITHOUT WARNING. THE VEHICLE WAS DESTROYED. NO INJURIES WERE REPORTED. THE FIRE DEPARTMENT CONFIRMED THAT THE FUEL TANK CAUSED THE FIRE. THE FAILUR…"~21,000 mi, complaint #1192877
    • "TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 35 MPH, THE CONTACT STARTED SMELLING FUMES INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT WHEN SHE EXITED THE VEHICLE, SHE…"~86,700 mi, complaint #1690635
  28. #28

    stability and traction control

    5 unsafe

    5
    incidents

    Commonly reported, insufficient mileage data - n=12, median 66,500 mi, no reliable range below 25 reports.

    • "I PRESSED ON MY BRAKES TO AVOID HITTING THE CAR IN FRONT OF ME. THE CAR VEERED LEFT AND STARTED TO SWERVE. IT STARTED SPINNING OUT OF CONTROL."~24,000 mi, complaint #1205886
    • "MY STABILITY LIGHT COMES ON WHILE DRIVING AND MY BRAKE LIGHTS DO NOT FUNCTION, HAVE BEEN LOOKING ON INTERNET AND THERE SEEMS TO BE A LOT OF PROBLEMS OF THE EXACT SAME NATURE. YOU WILL BE REAR ENDED IF YOU HAVE NO BRAKE LIGHTS. MY VEHICLE HAS 33000 MILES ON IT.…"~33,000 mi, complaint #1697578
    • "ABS, TRACTION, AND TIRE WARNING LIGHTS ALL COME ON AT SAME TIME, THE TIRE WARNING LIGHT BLINKS FOR A MINUTE OR SO. I CHECKED FOR LOW PRESSURE IN TIRES AND IT WAS NOT THE PROBLEM VEHICLE SEEMS TO FUNCTION FINE NO TRACTION ISSUES NO ABS ISSUES THAT I CAN SEE OR…"~66,380 mi, complaint #1737633
    • "THE CAR IS MOVING PROCEEDS TO COME TO A CRAWL AND STOP I HAVE A VIDEO AND THE DEALERSHIP IS CLUELESS. THIS HAS HAPPENED MULTIPLE TIMES "~69,000 mi, complaint #1433011
    • "BROUGHT MY VEHICLE BACK TO DEALERSHIP FOR KIA RECALL SC148. TECH APPLIED SILICONE, A 'SUGGESTION' IN RECALL. IF PROBLEM PERSISTS, WHICH IT DID IN OUR CASE, REAR WHEEL HUBS NEED REPLACING. WHEN BROUGHT IN ORIGINALLY FOR RECALL, VEHICLE HAD 84,972 MILES. STABILI…"~107,014 mi, complaint #1571942
  29. #29

    steering electric assist

    5 unsafe

    5
    incidents

    Commonly reported, insufficient mileage data - n=12, median 103,000 mi, no reliable range below 25 reports.

    • "1ST OCCURRENCE: ON JULY 10, 2017, AT ABOUT 11:30 A.M., I MADE A LEFT TURN ON A CITY STREET IN LAS CRUCES, NM, WHICH TOOK ME THROUGH AN UNDERPASS. IT WAS A 'WIDE' TURN AND I WAS PROBABLY MOVING AT ABOUT [REDACTED ADDRESS] THROUGH THE TURN I LOST POWER STEERIN…"~17,720 mi, complaint #1396588
    • "WHILE DRIVING DOWN AN INTERSTATE HIGHWAY AT APPROXIMATELY 5:00PM ON 4/26/18 THE CAR DIED. FIRST THE STEERING LOCKED UP; ALL DASHBOARD LIGHTS CAME ON, STEREO SYSTEM WENT OUT AND SOON COULD NOT GAS/BRAKE APPROPRIATELY. WAS ABLE TO GET TO SIDE OF ROAD AND HAVE CA…"~59,000 mi, complaint #1468931
    • "The contact owns a 2014 Kia Sorento. The contact stated that while operating the vehicle, the traction control, ABS and the tire pressure warning lights remained illuminated. Additionally, while operating the vehicle, the power steering inadvertently deactivat…"~120,000 mi, complaint #1761505
    • "WHILE DRIVING ON A CITY STREET AND MAKING A RIGHT HAND TURN MY STEERING WENT OUT IN THE CAR. I COULD NOT TURN THE VEHICLE AT ALL AND COULD ONLY PROCEED STRAIGHT. I CAME REALLY CLOSE TO A HEAD ON COLLISION. I WAS ABLE TO PULL OFF THE ROAD AND STOP THE CAR AND W…"~127,000 mi, complaint #1740683
  30. #30

    door latch and hinge

    3 unsafe, 1 broken

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH FAILED TO PROPERLY OPEN FROM INSIDE AND OUTSIDE OF THE VEHICLE. IN ADDITION, THE FRONT PASSENGER SIDE DOOR PANEL WAS LOOSELY CONNECTED AND THE REAR DOOR LATCHES FAILED…"~27,000 mi, complaint #1310818
    • "WHILE DRIVING THE HOOD UNLATCHED AND WE WERE UNABLE TO SEE"~90,000 mi, complaint #1688318
  31. #31

    seat mechanism

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SIDE SEAT BEGAN TO WOBBLE WHILE TURNING THE VEHICLE OR GOING OVER SPEED BUMPS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER SEAT FRAME F…"~64,000 mi, complaint #1351941
    • "GOT IN MY CAR AND THE DRIVER SEAT BROKE. IT SITS SIDEWAYS AND CAN'T ADJUST SEAT. THEN I STARTED MY VEHICLE AND THE AIRBAG LIGHT IS ON AND HASN'T WENT OFF."~103,000 mi, complaint #1589151
    • "ON REGULAR TERRAIN THE DRIVERS SEAT BECAME NOTICEABLY LOOSE, AND UPON GOING OVER A SPEED BUMP AND SLIGHTLY ROUGHER TERRAIN, THE SEAT IS UNSTABLE AND MOVES OUT OF PLACE. A FEW DAYS LATER THE SENSOR LIGHT APPEARED ON THE DASHBOARD FOR THE AIRBAGS. UNCERTAIN WITH…"~186,243 mi, complaint #1612584
  32. #32

    steering column

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THERE IS AN APPARENT ISSUE WITH THE STEERING COLUMN CAUSING THE AIRBAG TO NOT FUNCTION. IT IS ALSO CAUSING ALL OF THE CONTROL SWITCHES ON THE STEERING WHEEL TO NOT FUNCTION PROPERLY, INCLUDING THE CRUISE CONTROL. IT CAME ON WHEN SET BUT THEN WOULDN'T GO OFF US…"~71,000 mi, complaint #1590505
    • "TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING COMPLETELY FAILED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO PRIDE KIA OF LYNN (793 LYNNWAY, LYNN, MA 01901, [REDACTED PHONE]) WHERE IT WAS DIAGNOSED THAT THE ENTIR…"~75,000 mi, complaint #1586028
  33. #33

    timing belt or chain

    1 stranded, 3 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "KIA SAFETY RECALL (#17V224) I HAD PREVIOUSLY FILED A COMPLAINT WITH THE NHTSA REGARDING AN ENGINE FAILURE. PLEASE SEE COMPLAINT #10993259. THE PURPOSE OF THIS COMPLAINT IS A FOLLOW-UP TO THE PREVIOUSLY FILED COMPLIANT. AS YOU ARE AWARE, KIA FAILED TO…"complaint #1396129
    • "Car timing failed on the 3.3 and stalled car in the road. This is a very common problem and these need to be fixed. These cars randomly jump timing with no warning what so ever. Kia knew these were an issue and should replace the engine in my car along with ev…"complaint #1943693
    • "My vehicle has always been well-maintained with the dealer with regularly scheduled oil changes. On the captioned date, my vehicle failed the state emissions test. Immediately after leaving the testing facility, the check engine light came on and the engine be…"complaint #2038903
    • "Engine stopped working at a red light. I was told the timing chain shattered inside the engine. This vehicle only has 150k miles on it and has been well maintained. "complaint #2070138
  34. #34

    noise or vibration unspecified

    3 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "RATTLING SOUND COMING FROM ENGINE. NO DETERMINATION AS TO WHAT IT IS."~17,000 mi, complaint #1678042
  35. #35

    steering rack mechanical

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "MY 2014 KIA SORENTO HAD 38,283 MILES ON IT AND THE RACK AND PINION NEEDED TO BE REPLACED. PRIOR TO TAKING INTO THE MECHANIC FOR REPAIR I NOTICED A CLICKING/POP SOUND WHEN I WOULD TURN MY STEERING WHEEL. I WAS ADVISED BY THE MECHANIC THAT IT WAS FAULTY PART AND…"~38,283 mi, complaint #1645928
    • "WHENEVER I START THE VEHICLE AND TURN THE STEERING I AM HEARING A CLUNKING NOISE.RECENTLY WHENEVER I TURN THE STEERING WHILE DRIVING I AM HEARING THIS SOUND. IT WAS STATED IN THE APRIL 2018 ISSUE OF CONSUMER REPORTS THAT THE 2014-2016 KIA SOUL HAS THE SAME PR…"~38,739 mi, complaint #1455919
  36. #36

    transfer case awd

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "DRIVING ON HIGHWAY GOING ABOUT 65MPH WHEN I HEARD A LOAD BANG FROM THE REAR AND FELT HARD JERK FROM CAR , I STOPPED THE CAR LOOKED UNDERAND SAW FLUID LEAKING FROM AWD COUPLING, TOOK IT IN TO KIA FRESNO REAR DIFFERENTIAL BROKEN METAL IN DIFFERENTIAL FLUID, DIFF…"~69,600 mi, complaint #1315730
    • "REAR ALL WHEEL DRIVE COUPLER WILL START A KNOCKING SOUND WHEN ACCELERATING SLOWLY AND TURNING EITHER LEFT OR RIGHT FROM A STOP."~113,000 mi, complaint #1519789
    • "The contact owns a 2014 Kia Sorento. The contact stated while starting the vehicle, the all-wheel drive (AWD) warning light illuminated. The vehicle was taken to the dealer to be diagnosed, and the dealer stated that the all-wheel drive (AWD) switch was faulty…"~160,000 mi, complaint #1876569
  37. #37

    brake booster

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "SINCE BUYING THE 2014 KIA FWD 4-CYL VEHICLE, I HAVE HAD ABOUT 5 INSTANCES WHERE THE CAR WOULD NOT START AFTER I PRESSED THE BRAKE PEDAL AND THEN THE IGNITION SWITCH. KIA AND HYUNDAI HAD BRAKE SWITCH ISSUES IN MODELS CIRCA 2011 AND EARLIER, BUT I COULD NOT FIND…"~4,200 mi, complaint #1019230
    • "The contact owns a 2014 Kia Sorento. The contact stated the while driving at unknown speeds the brake pedal was applied but, it depressed to the floorboard happened several times and crashed into an oak tree on his property. The contact engaged the emergency b…"~94,463 mi, complaint #1756885
  38. #38

    brake pads and rotors

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO ENGAGE THE BRAKE PEDAL, THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT THE BRAKE PEDAL AND STEERING WHEEL STARTED TO VIBRATE WITHOUT WARNING. THE FAILURE…"~3,000 mi, complaint #1126994
  39. #39

    fuel injector

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE DRIVING AND WHILE RUNNING BUT STANDING STILL THE ENGINE LIGHT COMES ON. WHILE DRIVING AT HIGHWAY SPEED, THE UVO/ONBOARD VOICE ALERT CAME ON AND ALERTED TO A SERIOUS ENGINE ISSUE/OR FAILURE. ENGINE CODE P0263 (CONTRIBUTION BALANCE) & P0301 (CYLINDER 1 MIS…"~75,000 mi, complaint #1697077
  40. #40

    seatbelt and pretensioner

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHEN DRIVING VEHICLE UPON COMING TO STOP WHEN YOU STEP ON BRAKE TO STOP CAR THE SHOULDER STRAP OF SEAT BELT WILL NOT ENGAGE UNLESS A CERTAIN AMOUNT OF PRESSURE IS USED, AND, EVEN THEN IT WILL NOT ENGAGE ALL THE TIME.THE TECHNATION SAID THIS IS THE WAY THE SHOU…"~34,192 mi, complaint #1248176
    • "PASSENGER SEAT BELT ALARM/WARNING NOT INDICATED WHEN FRONT SEAT PASSENGER IS NOT BUCKLED. ALARM/WARNING GOES ON ONLY WHEN THE DRIVER'S BELT IS NOT BUCKLED. HAD THE CAR CHECKED AT THE LOCAL DEALER AND THEY WERE NOT AWARE OF THIS AS A PROBLEM. I EMAILED KIA…"~52,000 mi, complaint #1459017
  41. #41

    transmission automatic

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "ACCELERATION WHEN SHIFTING INTO DRIVE MODE STARTS OFF WITH A HIGH REV THEN AFTER A FEW SECONDS A HARD SHIFT INTO A NORMAL DRIVE PATTERN"complaint #1624409
    • "I own a 2014 KIA Sorento 2.4L LX FWD. I have been experiencing a problem with my car for about two years. This usually occurs when driving up a hill and the transmission downshifts and I experience a jerk, either from the transmission or engine and the rpm dro…"complaint #2000166
  42. #42

    unintended acceleration

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TURNING TO PARK MY CAR IN A PARKING LOT, TOOK A SLIGHT TURN INTO THE SPOT AND THE CAR SHOT UP THE INCLINE LIKE A ROCKET BY ITS SELF."~11,000 mi, complaint #1229716
  43. #43

    adas blind spot

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE VEHICLE WAS IN MOTION. RANDOM BLIND SPOT BLINKING OR SOUND WHEN MAKING A RIGHT TURN. REPEATED VISITS TO STEVENSON KIA. SHOWED VIDEO OF PROBLEM. TECHNICIAN OBSERVED PROBLEM CASE #T3038955. DEALER SAYS THEY CAN,T DO ANYTHING TO SOLVE PROBLEM. SAFETY HAZARD W…"~31,206 mi, complaint #1303513
  44. #44

    cruise control conventional

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "CRUISE CONTROL MECHANISM IS WORKING IMPROPERLY. DOES NOT ALWAYS TURN ON, SOME TIMES CAN SET CRUISE WITH THE CANCEL BUTTON. CAN NEVER SET WITH THE ACTUAL SET BUTTON. VERY FAULTY AND DANGEROUS"~98,000 mi, complaint #1603991
  45. #45

    engine mounts

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2014 Kia Sorento. The contact stated that while the engine hood was opened and raised, the hydraulic hood lift struts failed causing the hood to close down onto the contact's right hand. The contact's hand was trapped under the hood for appr…"~30,000 mi, complaint #1931176
  46. #46

    engine turbo supercharger

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "SIMPLE, JUST LIKE EVERYONE ELSE HERE THAT COMPLAINED ABOUT LOSS OF POWER. BUT I HAD A DIAGNOSIS BOTH BY AUTOZONE AND THE KIA DEALER. THE DIAGNOSIS IS: ERROR CODE P0717 TURBINE INPUT SHAFT SPEED SENSOR AND WIRING HARNESS FAULTY DUE TO CORROSION FROM MOISTURE GE…"~96,807 mi, complaint #1525606
  47. #47

    fluid leak unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "ENGINE LEAK FROM UNDER THE MOTOR. THAT WAS SUMMER TIME 2019"complaint #1606608
  48. #48

    heater core and blower

    1 broken

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "MOTOR WENT OUT ON THE HEATING UNIT IN THE PASSENGER SEAT. *TR"complaint #1671996
  49. #49

    lighting interior

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "SOMETIME TOWARD THE END OF 2018, I NOTICED THAT MY DOME LIGHT NO LONGER ILLUMINATED WHEN THE DOORS WERE OPENED. I CAN STILL USE THE INTERIOR LIGHTS MANUALLY, THOUGH THIS USUALLY LEADS TO FORGETTING AND LEAVING THEM ON. I LIVE IN WA, IT IS OFTEN DARK AROUND 4 P…"~65,000 mi, complaint #1581914
  50. #50

    mirror

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, BOTH SIDE MIRRORS INDEPENDENTLY ADJUSTED INWARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE…"~1,500 mi, complaint #1050445
  51. #51

    power steering hydraulic

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "POWER STEERING FAILED TWICE WHILE VEHICLE WAS IN OPERATION AT APX. 60 MPH."~89,000 mi, complaint #1481741
  52. #52

    starter

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TURN THE VEHICLE OFF SO I COULD PULL IN MY DRIVEWAY AS I UNLOCKED MY GATE CAR WOULD NOT START BACK IT WAS STUCK IN THE MIDDLE OF THE ROAD I HAD PURCHASED A NEW BATTERY AND I HAVE ALSO BOUGHT A NEW STARTER"~80,000 mi, complaint #1490548
  53. #53

    suspension struts shocks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE SUSPENSION IN THE SLIGHTEST BUMP THAT FALLS, IT DOES NOT PROTECT IT HITS DRY IT HAS NO SUPPORT, THE STEERING WHEEL FROM ZERO MILES IS A RATTLE EVEN THOUGH WE TAKE IT TO ITS GUARANTEE THEY NEVER FIXED IT, IN THE SAME WAY THE BRAKE DISCS TO THE EMERGENCY BR…"~8,000 mi, complaint #1689223
  54. #54

    tire failure

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE TRAVELING 70 MPH, I SUFFERED A FRONT TIRE FAILURE. A NARROW STRIP 1" WIDE BY 6" LONG SEPARATED FROM THE TIRE. I WROTE TWICE TO KUMHO WITH NO RESPONSE. I HAVE DRIVEN 50+ YEARS AND I HAVE NEVER HAD SUCH A TIRE MALFUNCTION. I DID NOT DRIVE OVER ANYTHIN…"~28,254 mi, complaint #1274296
  55. #55

    tpms

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

  56. #56

    trunk or liftgate

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT ATTEMPTED TO CLOSE THE LIFT GATE BY PRESSING THE CLOSE BUTTON, BUT WHEN IT CLOSED IT OPENED INDEPENDENTLY. THE CONTACT ATTEMPTED TO CLOSE IT MANUALLY BUT THE LIFT GATE WOULD NOT CLOSE. THE VEHICLE WAS TAKEN…"~525 mi, complaint #1009147
  57. #57

    unknown

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I got my car fixed and I’m still having the same issue. Seems like they just turned off the lights on my car and it’s still giving me issues.. "complaint #2150671

NHTSA investigations

Search NHTSA's own recall and complaint database for KIA SORENTO directly.