2011 JEEP WRANGLER

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    airbag system

    94 unsafe, 3 annoyance

    97
    incidents
    Typical range: 52,000–104,000 mi

    Median 78,000 mi, based on 116 reports (29% had no usable mileage)

    • "TAKATA RECALL, THESE AIRBAGS REMAIN IN MY VEHICLE WITH THE RECALL OF TEMPERATURE AND HUMIDITY IN MY AREA MAKE MY VEHICLE A CONSTANT DANGER TO MY LIFE AND ALL THOSE ON ANY ROAD OR HIGHWAY I MAY DRIVE ON. THEY CONTAIN METAL COMPONENTS THAT KILL. NHTSA IS NOT DO…"~15,083 mi, complaint #1473854
    • "CLOCK SPRING IS DEFECTIVE. THE AIRBAG LIGHT AND WARNING CHIME COMES ON AND GOES OFF. THE SAME PART NUMBER WAS RECALLED ON ALL 2007 WRANGLERS AND 2008-2012 RIGHT HAND WRANGLERS. HOWEVER, THE 2008-2012 LEFT HAND JEEPS WEREN'T INCLUDED?"~51,020 mi, complaint #1272287
    • "TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED MARINO CHRYSLER JEEP DODGE ([REDACTED ADDRESS], CHICAGO, IL 60641, [REDACTED PHONE]) AND INFORMED THEM OF THE FAILURE. THE VEHICLE…"~78,000 mi, complaint #1600630
    • "MY AIRBAG WARNING LIGHT HAS BEEN RANDOMLY COMING ON WHILE DRIVING. I RESEARCHED THE TOPIC TO FIND OUT THAT THE CLOCKSPRING WAS OFTEN THE CAUSE OF THIS. I FILLED OUT A COMPLAINT MENTIONING THE CLOCKSPRING. SHORTLY AFTER, AND PERHAPS COINCIDENTALLY, I RECEIVED N…"~92,000 mi, complaint #1360430
    • "Airbag deployed, vehicle collision did not occur"~255,763 mi, complaint #2214747
  2. #2

    fuel tank and lines

    78 unsafe, 1 broken, 8 annoyance

    87
    incidents
    Typical range: 35,000–73,000 mi

    Median 49,500 mi, based on 87 reports (13% had no usable mileage)

    • "FUEL OVERFLOW AND SPIT BACK EVERY TIME I FILL UP MY GAS TANK. THE AUTO-CUTOFF DOES NOT WORK. *TR"~500 mi, complaint #1178791
    • "GAS KEEPS COMING OUT OF THE TANK WHEN FILLING UP WHICH IS A DANGER AND A HAZARD AND HAS NOTHING TO DO WITH WEAR OR TEAR OR ABUSE ITS A FAULTY PART OR BAD FUEL TANK AND IS A PROBLEM OUT THERE FOR SO MANY JEEP WRANGLERS ON EVERY FORUM.IF THERE ARE SO MANY JEEPS…"~35,000 mi, complaint #1165603
    • "AROUND THE DATE LISTED ABOVE, AND SINCE THEN WITH EVERY FUEL FILL UP, ONCE THE FUEL NOZZLE STOPS FILLING, THE VEHICLE SPILLS FUEL ALL OVER THE OUTSIDE OF THE VEHICLE AND ONTO THE GROUND, CREATING A FIRE HAZARD. IT DID NOT DO THIS WHEN IT WAS NEW, AND IT HAPP…"~45,000 mi, complaint #1026900
    • "WHEN YOU FILL THE VEHICLE, AT TIME OF AUTOMATIC SHUT-OFF AT PUMP, FUEL SPURTS OUT OF FILL. THIS IS NOT AN ISOLATED CONDITION BUT CONTINUOUS."~61,000 mi, complaint #1270861
    • "DRIVING DOWN ROAD VEHICLE STARTED TO FLAME FROM RIGHT FRONT PASSENGER SIDE NEAR FRONT. PULLED OVER. GOT OUT IN TIME AT WHICH TIME VEHICLE WENT UP IN FLAMES. CALLED 911 AND FIRE DEPARTMENT CAME PUT OUT FIRE LEFT FIRE REIGNITED AND THEY CAME BACK TO PUT OUT. CAL…"~140,000 mi, complaint #1656161
  3. #3

    alignment and pull

    29 unsafe

    29
    incidents
    Typical range: 23,000–70,500 mi

    Median 43,000 mi, based on 52 reports (16% had no usable mileage)

    • "I BEGAN DRIVING DOWN THE STREET GOING ABOUT 45 MPH WHEN THE STEERING WHEEL START TO SHAKE VIOLENTLY FROM LEFT TO RIGHT. WHICH CAUSED THE WHOLE VEHICLE TO SHAKE. I APPLIED THE BRAKES AND PULLED OVER. I THOUGHT I BLEW OUT A TIRE OR SNAPPED A LUG ON ONE OF THE WH…"~12,000 mi, complaint #1025771
    • "TODAY MY 2011 JEEP WRANGLER UNLIMITED WITH 22K MILES BOUGHT NEW BY MYSELF EXPERIENCED THE OSCILLATING FRONT END ISSUE COMMONLY REFERRED TO AS THE "DEATH WOBBLE". MY STEERING WHEEL SHOOK AND I HAD TO HOLD ON HIGHLY AT 60 MPH TO MAINTAIN CONTROL. I WAS TERRIFI…"~22,000 mi, complaint #1377401
    • "DEATH WOBBLE OCCURS RANDOMLY WITHOUT WARNING IN OUR 2008 JEEP WRANGLER UNLIMITED X, CAUSING US TO LOSE CONTROL OF THE VEHICLE. TO TRY TO CORRECT THE ISSUE, WE REPLACED THE STEERING STABILIZER AND HAD THE TIRES ROTATED AND BALANCED (WHICH WAS UNNEEDED). THIS…"~43,000 mi, complaint #842120
    • "DEATH WOBBLE - I HAD HEARD OF OTHER JEEP WRANGLER DRIVERS TALKING ABOUT THIS PROBLEM FOR YEARS, BUT HAD NEVER EXPERIENCED IT UNTIL LAST WEEKEND. IT STARTED WITH A SLIGHT SHIMMY AT AROUND 35MPH AT THE BEGINNING OF A ROUGHLY [REDACTED ADDRESS] TRIP. BEFORE HIT…"~60,000 mi, complaint #1312612
    • "TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE EXPERIENCED THE DEATH WOBBLE. THE CONTACT STATED THAT AT FIRST THERE WAS NO WARNING LIGHT HOWEVER, RECENTLY THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE…"~140,000 mi, complaint #1662822
  4. #4

    other

    12 unsafe, 11 annoyance

    23
    incidents

    Commonly reported, insufficient mileage data - n=16, median 19,000 mi, no reliable range below 25 reports.

    • "SINCE I HAVE HAD THE JEEP THE TOP HAS LEAKED AND THIS HAPPENED BEFORE I HAD EVER TAKEN THE TOP OFF. IN DOING MY RESEARCH THIS HAS HAPPENED TO 100S OF OTHER PEOPLE. ONE WAS ABLE TO SUCCESSFULLY INITIATE THE LEMON LAW AND AFTER THAT SUCCEEDED SHE FOUND CRYSLER M…"~2,350 mi, complaint #998146
    • "VEHICLE STATIONARY, FLOODING FRONT DRIVER AND PASSENGER FLOORBOARDS. 3+ INCHES. NOT A DROP OF WATER ANYWHERE ELSE. 6 ATTEMPTS AT DEALERSHIP SERVICE DEPARTMENT BY (THE WATERMAN), UNTIL COMPLETED. THE SERVICE DEPARTMENT HAS NO RECORD OF THIS IN THEIR SYSTEM ACCO…"~3,200 mi, complaint #1637678
    • "WE BOUGHT TWO 2011 JEEP WRANGLERS IN JULY 2011. STARTING IN SEPT. WE NOTICED WHEN IT RAINS THE PASSENGER SIDE FLOOR AND SEAT WOULD GET COMPLETELY SOAKED, TOOK IT TO DEALER AND THEY SAID IT WAS FIXED. NOW EVERY TIME IT RAINS BOTH OF THEM LEAK ON PASSENGER SID…"~5,000 mi, complaint #941873
    • "I, THE MOTHER OF THE CHILD THAT OWNED THE JEEP WRANGLER, MAILED PICTURES OF THE VEHICLE ENGULFED IN FLAMES, AS WELL AS, COPY OF PURCHASE OF WRANGLER. I ALSO ENCLOSED A DETAILED LETTER TO THE NHTSA OF THE INCIDENT. I AM UPDATING MY RECENT INFORMATION THAT I HAD…"~35,000 mi, complaint #1178276
    • "SO THEY (MOPAR/JEEP) HAVE HAD THIS JEEP CLOCK SPRING RECALL ISSUE FOR A WHILE NOW... WE HAVE HAD IT REPLACED TWICE NOW UNDER THE RECALL AND IT IS STILL DOING THE EXACT SAME THING... SO THE RECALL FIX WAS NOTHING BUT A SHAM... IT DID NOT FIX THE PROBLEM AND THE…"~144,000 mi, complaint #1633795
  5. #5

    wiring harness

    1 stranded, 15 unsafe, 3 annoyance

    19
    incidents
    Typical range: 50,000–72,000 mi

    Median 69,000 mi, based on 30 reports (27% had no usable mileage)

    • "I WENT TO A JEEP JAMBOREE ON THE WEEKEND OF SEPTEMBER 17TH AND AS I WAS DRIVING TO GO WASH MY JEEP MY JEEP FIRST SPEED UP AND I COULDN'T GET IT TO SLOW DOWN THEN I SMELLED A BURNING SMELL AND THEN DASHBOARD STARTED HAVING TROUBLE LIGHTS COME ON SO I GOT IT OFF…"~11,026 mi, complaint #912689
    • "I STARTED MY JEEP THIS MORNING IN MY DRIVEWAY WITH THE FACTORY REMOTE START, 10 MIN LATER I WALKED OUT OF MY HOUSE AND SAW FLAMES AND SMOKE COMING FROM MY DRIVERS SIDE DOOR. A CAR DRIVING BY HAD STOPPED AND CALLED 911. ANOTHER NEIGHBOR RAN OVER WITH A FIRE E…"~50,000 mi, complaint #1036415
    • " USING MY 2011 JEEP WRANGLER (RIGHT HAND DRIVE), I DELIVER MAIL FOR THE U.S. POSTAL SERVICE. WAS DELIVERING MAIL ON MY RURAL ROUTE. DATE WAS 4TH OF FEB.2014. THE PROBLEM WAS A FIRE IN THE ENGINE COMPARTMENT. CAUSING DAMAGE TO THE WIRING HARNESS , MANY OTHER…"~69,000 mi, complaint #1047189
    • "AFTER MY HORN STARTED GOING ON AND OFF ON ITS OWN, I DID SOME RESEARCH AND FOUND OUT THAT THIS IS TYPICALLY RELATED TO THE TIPM PROBLEM. CONTACTED MY DEALER, AND THEY QUOTED ME $1200 TO REPAIR. ALSO FOUND OUT THAT THIS HAS BEEN AN ISSUE WITH THE 08 MODELS AND…"~71,000 mi, complaint #1256452
    • "DURING THE EVENING OF OCTOBER 16, [REDACTED ADDRESS] [REDACTED ADDRESS] EXIT 46 WITH MY 5 YEAR OLD GRANDSON, MY JEEP HAD A CATASTROPHIC ELECTRICAL FAILURE. I COULD NOT GET THE TURN SIGNALS, HEADLIGHTS, WINDSHIELD WIPERS, OR HORN TO WORK. LATER I LEARNED THA…"~117,263 mi, complaint #1613455
  6. #6

    control module

    3 stranded, 12 unsafe

    15
    incidents

    Commonly reported, insufficient mileage data - n=21, median 58,000 mi, no reliable range below 25 reports.

    • "POTENTIALLY A ROOT CAUSE OF THE RASH OF FIRES IN JEEP WRANGLERS THAT ARE SITTING PARKED: FAILURE OF THE TIPM (TOTALLY INTEGRATED POWER MODULE). IN DEC 2011, MY DAUGHTER DROVE HER NEW (3000 MILES) 2011 JEEP WRANGLER UNLIMITED TO CHURCH, PARKED IT, TURNED OFF…"~3,000 mi, complaint #916094
    • "JUNE 23RD, AFTER BEGINNING TO MOVE AFTER TRAFFIC WAS THINING OUT, THE ENGINE SHUT OFF AND WOULD NOT START BACK UP. AFTER CHECKING FLUIDS AND TEMP LEVELS (ELECTRICAL GAUGES STILL WORKED), I COULD ONLY ASSUME THIS WAS A SENSOR ISSUE. AFTER THE VEHICLE HAD BEEN…"~36,000 mi, complaint #1091689
    • "TOOK 2011 JEEP JK TO CAR WASH. AFTERWARDS "SWAY" BAR LIGHT STARTED TO FLASH. SHUT CAR OFF, RESTARTED AND RAN THROUGH DISCONNECT PROCEDURES- PUT TRANS/DIFF IN NEUTRAL AND HIT DISCONNECT BUTTON- LIGHT WENT OFF. WHILE DRIVING JEEP TO WORK NEXT MORNING, ALL TH…"~60,000 mi, complaint #1222743
    • "TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE STALLED IN TRAFFIC, THE WINDSHIELD WIPERS STOPPED FUNCTIONING, AND THE VEHICLE STALLED WHILE IDLING. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER FIVE MINUTES. THE FAILURE HAPPENED WI…"~80,000 mi, complaint #1257711
    • "MY CHECK ENGINE LIGHT IS ON. AFTER TAKING IT IN FOR A DIAGNOSTIC TEST, THEY SAID MY PCM FAILED. MY JEEP WILL NOT PASS EMISSIONS THE COMPUTER IS NOT OPENING AND CLOSING MY EGR VALUE."~220,000 mi, complaint #1538239
  7. #7

    engine internal

    5 stranded, 9 unsafe

    14
    incidents

    Commonly reported, insufficient mileage data - n=20, median 65,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNED A 2011 JEEP WRANGLER. AFTER DRIVING 35 MPH AND PARKING THE VEHICLE, THE CONTACT EXITED THE VEHICLE. MOMENTS LATER, THE VEHICLE CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE LOCAL FIRE DEPARTMENT. THE VEHICLE WAS DESTROYED AND TOWED TO SAL…"~29,000 mi, complaint #1174596
    • "I WAS DRIVING DOWN THE ROAD GOING 55 MPH AND A HUGE GUST OF WHITE SMOKE CAME THRU THE DASH VENT SYSTEM SO I PULLED OVER AND GOT OUT OF MY JEEP SAHARA AND NOTICED A BIG MASS OF WHITE SMOKE COMING OUT FROM UNDER THE HOOD... 2 MINUTES LATER, FIRE STARTED AND WITH…"~60,000 mi, complaint #1465761
    • "TL* THE CONTACT OWNED A 2011 JEEP WRANGLER. WHILE DRIVING AT AN UNKNOWN SPEED, A CLUNKING SOUND EMITTED FROM THE VEHICLE AND IT STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE OIL LEAKED OUT AND…"~68,000 mi, complaint #1315458
    • "I OWN A 2011 JEEP WRANGLER RUBICON UNLIMITED WHICH I PURCHASED AS A NEW VEHICLE. IT PRESENTLY HAS OVER 90,000 MILES ON IT. RECENTLY, I NOTICED A TICKING SOUND COMING FROM THE MOTOR - DETECTABLE FROM OUTSIDE THE CAR, BUT NOT NOTICEABLE WHEN DRIVING. A FELLOW AT…"~90,000 mi, complaint #1075681
    • "ENGINE FAILURE. WHILE TRAVELING AT 75MPH ON THE HIGHWAY, THE VEHICLE LOST POWER AND THREW A CHECK ENGINE LIGHT. I PULLED OVER TO THE SIDE OF THE ROAD AND SHUT OFF THE VEHICLE AND ATTEMPTED TO RESTART IT. THE VEHICLE DID NOT IMMEDIATELY RESTART, BUT DID SO ON T…"~125,000 mi, complaint #1655778
  8. #8

    transmission manual clutch

    1 stranded, 12 unsafe

    13
    incidents

    Commonly reported, insufficient mileage data - n=11, median 2,500 mi, no reliable range below 25 reports.

    • "JEEP POPS OUT OF 4TH GEAR AT TIMES WHEN COLD. MORE SO AFTER HITTING BUMPS IN THE ROAD. HAS HAPPENED AT LEAST 5 TIMES NOW. *TR"~1,100 mi, complaint #834059
    • "I HAVE A 2011 RUBICON ANDT 2ND AND 4TH POPS OUT ALL THE TIME. 1ST AND 3RD LOCK IN GREAT. IF I PUSH THE CLUTCH IN I DON'T EVEN HAVE TO TOUCH THE SHIFTER AND IT WILL AUTOMATICALLY ROLL OUT OF 2ND AND 4TH. WHEN THE TEMP IS BELOW 15 OR 0 OUTSIDE. *TR"~10,000 mi, complaint #841585
    • "2011 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO VEHICLE CLUTCH ISSUES *TGW THE CONSUMER STATED WHILE SITTING IN TRAFFIC, SHE BEGAN TO SMELL TRANSMISSION FLUID AND THEN AN ELECTRICAL BURNING SMELL. THEN A YELLOW LIGHT ILLUMINATED ON THE DASHBOARD AND THERE W…"~14,158 mi, complaint #919995
    • "GEAR CABLE DISCONNECTS AND CANNOT GET CAR OUT OF DRIVE TO PUT INTO PARK. *TR"~25,100 mi, complaint #1176612
    • "I AM HAVING TROUBLE WITH MY THROW OUT BEARING PRELOAD ON MY JEEP. I HAVE NOTICED THERE IS A TSB 06-002-07 FOR THE TJ AND JK WRANGLERS YEAR 2007 AND BEFORE. I HAVE CALLED JEEP AND THEY HAVE NO RECORD ON THE THROW OUT BEARING FOR MY YEAR JEEP. AS SOON AS I GO TO…"~75,938 mi, complaint #1399674
  9. #9

    engine stall or no start

    12 unsafe

    12
    incidents

    Commonly reported, insufficient mileage data - n=20, median 57,000 mi, no reliable range below 25 reports.

    • "TWICE IN LAST 2YRS MY STANDARD WRANGLER HAS REFUSED TO SHIFT INTO GEER AND MADE A WINDING NOISE.. THEN STALLED AND REFUSED TO START FOR UPTO 10 MIN. IT HAPPEND LAST FAL WITH APPROX 2900 MILES ON IT THEN AGAIN A FEW DAYS AGO WITH 4800 MILES... NOT SURE WHY OR W…"~28,000 mi, complaint #1229213
    • "WHILE DRIVING ON THE FREEWAY MY VEHICLE LOST POWER. I WAS ABLE TO TURN THE KEY OFF THEN ON AGAIN AND START IT WHILE IN NEUTRAL. IT WAS JUST AFTER HITTING A LARGE SEAM IN THE HIGHWAY. I LATER REPLICATED THE INCIDENT IN A VACANT PARKING LOT AND FOUND THAT I…"~35,000 mi, complaint #1078177
    • "DRIVING ABOUT 40 MPH AND JEEP STALLS WHILE DRIVING, EVERYTHING TURNS OFF AND RADIO RESETS TIME BACK TO 12, DONE IT MORE THAN 10 TIMES, I TAKE IT TO A DEALER AND HAVE THE COMPUTER CONNECTED AND THEY SAY NO CODES SHOW UP. *TR"~64,000 mi, complaint #1121861
    • "MY 2011 JEEP WRANGLER UNLIMITED IS A RIGHT HAND DRIVE THAT I USE FOR MAIL DELIVERY AND PERSONAL USE. THE ENGINE STALLS SPONTANEOUSLY WHILE I'M DRIVING AND/OR DELIVERING. WHEN THIS HAPPENS, STEERING IS PRECARIOUS. TWICE THIS INCIDENT HAS HAPPENED WHILE I WAS IN…"~80,000 mi, complaint #1321776
    • "I WAS DRIVING MY 2011 JEEP WRANGLER ABOUT 5-8 MPH WHEN I HEARD A POP TYPE OF NOISE. I THEN SAW A FLAME UNDER THE HOOD ON THE PASSENGER SIDE. ALL OF A SUDDEN, MY THROTTLE LOCKED UP AND MY CAR WOULDNT STOP. I HAD BOTH FEET ON THE BRAKES, BUT MY TIRES KEPT SPI…"~85,000 mi, complaint #1185790
  10. #10

    transmission automatic

    1 stranded, 11 unsafe

    12
    incidents

    Commonly reported, insufficient mileage data - n=16, median 65,000 mi, no reliable range below 25 reports.

    • "WHILE DRIVING UNDER 30 MPH ON ASPHALT, DASH DISPLAY INDICATED "HOT OIL" WITH AN AUDIBLE DING. PLACED IN PARK AND ALLOWED THE TRANSMISSION TO COOL DOWN. FIRST TIME THIS HAS HAPPENED TO MY JEEP, HOWEVER AFTER RESEARCH THIS IS A COMMON ISSUE DUE TO THE TRANSMISSI…"~15,200 mi, complaint #997445
    • "TL*THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, HE NOTICED A LEAK FROM THE TRANSMISSION LINE. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID…"~47,772 mi, complaint #1152015
    • "VEHICLE JUMPS OUT OF FIRST GEAR AT RANDOM TIMES."~60,000 mi, complaint #1465173
    • "JEEP DOES NOT GO INTO REVERSE. WHEN IN REVERSE IT IS LIKE PARK.. ALL THE POSITIONS ARE OFF AND NOT WHAT THEY SHOULD BE . COULD IT BE SHIFT CONTROL. ALSO WHY WASN'T PASSENGER AIRBAG INFLATOR PROBLEM NOTIFIED TO JEEP OWNER ? WILL A LOANER AUTO BE GIVING WHIL…"~67,000 mi, complaint #1336447
    • "THERE IS A BAD CONNECTION WITH THE GEARS ACCORDING TO THE TRANSMISSION. IT'S SLIPPING AND DELAYED MOVEMENT TO THE VEHICLE. FROM TIME TO TIME, THE VEHICLE WILL SLOW DOWN OR STOP ALL OF A SUDDEN WHEN DRIVING OR TURNING A CORNER. IT'S VERY DANGEROUS ESPECIALLY IF…"~100,000 mi, complaint #1719914
  11. #11

    abs module

    11 unsafe

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ABS BRAKES ENGAGE WHILE DRIVING AT HIGHWAY SPEEDS WITHOUT TOUCHING BRAKES. THIS CAUSES THE ABS LIGHT TO TURN ON AND ALL FOUR WHEELS GO THROUGH THE ANTI-LOCK STUTTER PATTERN AND CAN DRAMATICALLY AFFECT STEERING CONTROL WHEN IT IS UNEXPECTED, PULLING THE VEHICL…"~60,000 mi, complaint #1312563
  12. #12

    steering rack mechanical

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHILE ATTEMPTING TO DOWNSHIFT WHILE DRIVING 25 MPH UPHILL, THE CONTACT LOST CONTROL AND CRASHED INTO A WALL. THE CONTACT SUSTAINED INJURIES TO THE NOSE. THE POLICE WERE CALLED AND A POLICE RE…"~6,000 mi, complaint #893382
    • "TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL ON AN ELEVATED ROAD. THE VEHICLE WENT AIRBORNE AND CRASHED INTO A FIELD WHERE THE VEHICLE ROLLED OVER. THE AIR BAGS DID NOT DEPLOY. TH…"~14,600 mi, complaint #922341
    • "FRONT END: I REPLACED TRACK BAR AND STEERING DAMPER AT 27,221 MILES ON THE VEHICLE. BAR BENT UNDER NORMAL DRIVING AND ROAD CONDITIONS WHICH IS UPON PAVED ROADS. THIS CAR DOESN'T GO OFF ROAD AND I REPLACED A PART THAT SHOULD LAST FOR WELL OVER THIS SHORT MILEAG…"~27,221 mi, complaint #1365746
    • "I WAS TRAVELING NORTH IT HAD SNOWED THE DAY PRIOR ROADS WERE SLICK OR SO I THOUGHT THE JEEP WAS STEERING STRANGE I WAS TRAVELING UP A SMALL INCLINE AND TOOK THE FIRST OF TWO TURNS I MADE THE FIRST AND LOST ALL CONTROL GOING INTO THE SECOND IN TO THE DITCH MIS…"~61,000 mi, complaint #1142473
    • "The contact owned a 2011 Jeep Wrangler. The contacts son stated while driving 25 mph the contact was making a right turn when the contact was unable to return the steering wheel back into neutral position. The vehicle had crashed into a guardrail where it came…"~205,000 mi, complaint #1754082
  13. #13

    brake hydraulics

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING 40 MPH AND DEPRESSING THE BRAKE PEDAL WITH FORCE, THE VEHICLE FAILED TO SLOW DOWN AND THE BRAKE LIGHT ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED T…"~4,000 mi, complaint #1290289
    • "2011JEEP WRANGLER SAHARA LEFT REAR BRAKE HAS FROZEN WHILE APPLIED AND CAUSED EXCESSIVE HEAT AND PARTS DAMAGED ON 3 SEPARATE OCASSIONS. ENTIRE BRAKE ASSEMBLY WAS REPAIRED AND REPLACED WITH NEW COMPONENTS AFTER EACH FAILURE BUT CONTINUES TO BE A PROBLEM. VEHICLE…"~30,000 mi, complaint #1576835
    • "I WAS DRIVING [REDACTED ADDRESS] 101 IN CALIFORNIA. I STARTED SMELLING A BURNING SMELL FROM UNDER THE HOOD. I WAS COMING UP TO TRAFFIC AND BEGAN TO PRESS THE BRAKE PEDAL AND REALIZED THAT I HAD VERY LITTLE BRAKE PRESSURE. I THEN SWITCHED LANES IN PREPARATION T…"~125,000 mi, complaint #1495238
  14. #14

    engine oil consumption

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "EXCESSIVE OIL CONSUMPTION. JEEP BOUGHT NEW, HAS LESS THAN 25,000 MILES. ENGINE OIL LEVEL WAS 2 QUART LOW, 2400 MILES AFTER OIL AND FILTER CHANGE. NO ENGINE LEAKS OR EXHAUST SMOKE. 3.8 ENGINE. GOOGLE OIL CONSUMPTION 3.8 ENGINE, A WELL KNOWN PROBLEM NOT BEING A…"~24,750 mi, complaint #1133892
    • "I WAS DRIVING UP A SLIGHT INCLINE (OFF ROAD) FOR APPROXIMATELY 3-4 MILES WHEN THE "HOT OIL" WARNING LIGHT CAME ON. I WAS NOT IN FOUR-WHEEL DRIVE. I WAS NOT TOWING ANY TRAILER OR DEVICE. THE ROAD CONDITIONS DID NOT WARRANT FOUR-WHEEL DRIVE OPERATION. THIS S…"~40,100 mi, complaint #1018643
    • "I HAVE BEEN TOLD EVERYTIME I HAVE MY OIL CHANGED THAT MY OIL LEVEL IS VERY LOW, I ASKED THE DEALER IF THERE WAS A LEAK AND I WAS TOLD THAT THE 3.8L V6 ENGINES ALL CONSUME OIL AND IT IS NORMAL. THIS IS THE FIRST TIME I HAVE EVER BEEN TOLD THAT AN ENGINE CONSUMI…"~42,419 mi, complaint #959506
    • "EXCESSIVE OIL CONSUMPTION CAUSED ENGINE TO FAIL, HAD 4000 MILES TO NEXT OIL CHANGE AND ONLY HAD 1/2 QUART OF OIL REMAINING. NO SMOKE OR OIL ON GROUND WERE DETECTED."~72,240 mi, complaint #1382998
  15. #15

    fluid leak unspecified

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "1.TOP INTERMITTENTLY LEAKS ON/NEAR THE PASSENGER DOOR, AND WHEN THERE IS SNOW THE TOP ACTS LIKE A SPONGE AND SATURATES LEAKING WATER EVERYWHERE INSIDE THE JEEP. I HAVE DRIVEN AND BEEN IN SOFT TOPS MOST OF MY LIFE AND I HAVE NEVER SEEN A SOFT TOP SATURATE THAT…"~600 mi, complaint #898806
    • "PURCHASED THE VECHICLE NEW, WITHIN 2500 MILES VECHICLE LEAKED WITH OVER 1INCH OF WATER ON THE PASSENGER SIDE FLOOR BOARD, THE DEALER REPLACED THE SEALS MOVE FORWARD 40K MILES DRIVE SIDE DOES THE SAME, REPLACED THE SEALS. AS SOON AS THE SEALS HAVE WERE REPLACED…"~2,500 mi, complaint #1236013
    • "VEHICLE HAS BEEN TAKEN IN FOR LEAKING 5 TIMES AND FIVE TIMES THE DEALER RETURNED IT STILL LEAKING. *JS"~3,000 mi, complaint #1083419
    • "WATER STANDING IN FRONT PASS. FLOOR. TOOK TO DEALER STILL LEAKING. GOING TO TAKE IT BACK 4 MORE TIMES THEN... ITS LEMON LAW TIME. *TR"~10,500 mi, complaint #896788
    • "MY JEEP HAS BEEN IN FOR THE 3RD TIME THIS MONTH FOR THE SAME THING. LEAKING TRANSMISSION FLUID ON THE GARAGE FLOOR. THE 1ST TIME DEALER FOUND THE LEAK BETWEEN TRANSMISSION ADAPTOR HOUSING AND TRANSFER CASE INPUT, REPLACED TRANS. REAR ADAPTOR SEAL AND TRANS…"~10,573 mi, complaint #911325
  16. #16

    parking brake

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHILE ALLOWING THE ENGINE TO RUN WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE ROLLED AWAY INTO A NEIGHBOR'S YARD. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE EMERGENCY BRAKE WA…"~16,000 mi, complaint #971966
    • "TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT AFTER PARKING ON A SLIGHT INCLINE AND TURNING THE ENGINE OFF, THE VEHICLE ERRONEOUSLY ROLLED FORWARD AND CRASHED INTO A TREE. DURING THE INCIDENT THE EMERGENCY BRAKE WAS ENGAGED AND THE GEAR SH…"~50,000 mi, complaint #1573603
    • "TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE EMERGENCY BRAKE FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE LOCATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FA…"~75,000 mi, complaint #1235826
  17. #17

    suspension struts shocks

    5 unsafe

    5
    incidents

    Commonly reported, insufficient mileage data - n=14, median 34,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING OVER A BUMP, THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE BUT DECIDED TO PERFORM A TIRE ROTATION, WHICH FAILED TO REMED…"~7,268 mi, complaint #866434
    • "AROUND 12/14/2011 HIT A BUMP IN THE ROAD MY JEEP STARTED TO SHAKING LOST CONTROL WAS ABLE TO SLOW DOWN AND REGAIN DEATH WOBBLE THEY CALL IT BROUGHT IT TO THE DEALER THEY REPLACED STEALING DAMPER THING WHERE GOOD TO AROUND 09/01/2011 SAME THING HAPPENED BROUGHT…"~23,466 mi, complaint #943293
    • "THE VEHICLE WHEN DRIVING IF YOU HIT A BUMP IT HAS A CHANCE OF THE FRONT END SHAKING VIOLENTLY UNTIL YOU STOP THE VEHICLE SO IT WILL STOP SHAKING"~45,000 mi, complaint #1517620
    • "TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING BETWEEN 35-75 MPH, THE VEHICLE VIBRATED VIOLENTLY ON HARD SURFACE ROADS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE HAD BEEN TAKEN TO A DEALER, WHERE IT WAS REPAIRED SEVER…"~46,000 mi, complaint #1135902
    • "THIS HAS HAPPENED ON A FEW OCCASIONS I WAS AND AM TERRIFIED THAT THE VEHICLE SHAKES UNCONTROLLABLY TO THE POINT IT FEELS LIKE JEEP WILL FALL APART AND YOU ARE GOING TO GET INTO A SERIOUS ACCIDENT. *TR"~53,000 mi, complaint #1162532
  18. #18

    throttle and pedal

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AS THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED BUT WOULD NOT ACCELERATE BEYOND 40 MPH. THE VEHICLE WAS NOT I…"~3,500 mi, complaint #856190
    • "TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 65 MPH, THE ACCELERATOR PEDAL BECAME STUCK IN A PARTIALLY DEPRESSED POSITION. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND WAS ABLE TO PULL THE PEDAL OUT OF ITS DEPRESSED POSITION…"~3,700 mi, complaint #886987
    • "WHILE ACCELERATING THE THROTTLE STUCK IN THE ACCELERATED POSITION. THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED. WITHOUT ANY ACTION THE VEHICLE WENT BACK TO NORMAL THROTTLE. HAVE NOT YET TAKEN VEHICLE TO DEALER FOR REVIEW. *TR"~14,650 mi, complaint #889682
    • "I COULD NOT SHUT THE POWER TO THE CRUISE CONTROL OFF UNTIL I SHUT THE JEEP IGNITION OFF. ... WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 90 MPH ... GAS PEDAL WAS "FLOORED" ON ITS OWN, AND THE ETC WARNING LIGHT WAS ACTIVATED."~85,000 mi, complaint #1353847
  19. #19

    transfer case awd

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "AFTER SHIFTING FROM [REDACTED ADDRESS] TO [REDACTED ADDRESS], THE VEHICLE REMAINED IN [REDACTED ADDRESS] AT ALL SPEEDS. THIS RESULTED IN A REDUCED STEERING RANGE AND, I BELIEVE, IMPAIRED THE VEHICLE IN AN AVOIDANCE SITUATION. THIS WAS ESPECIALLY NOTICED AT SLO…"~19,800 mi, complaint #921542
    • "WHILE TRAVELING IN TRAFFIC LANE, ATTEMPTED TO SHIFT TRANSFER CASE (NOT TRANSMISSION!) TO HIGH RANGE FROM LOW RANGE.THIS IS A 4-WHEEL DRIVE VEHICLE WITH A MANUAL X-FER CASE. (MANUFACTURER OK'S SHIFT WHILE IN MOTION) VEHICLE ENDED UP COASTING IN NEUTRAL, AN…"~22,412 mi, complaint #931047
    • "SLUGGISH JOLTING OF THE CAR DRIVING IN 4WD, ESPECIALLY IN REVERSE. *TR"~28,000 mi, complaint #1104347
  20. #20

    battery and charging

    1 stranded, 2 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE HORN BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO VAUGHN MOTORS ([REDACTED ADDRESS], BUNKIE, LA 71322) WHERE IT WAS DIAGNOSED THAT THE BATTERY CAUSED THE VEHICLE'S COMPUTER TO BECOME INOPERA…"~9,876 mi, complaint #1464369
    • "I HAD JUST DROPPED MY 6 YEAR OLD OFF SCHOOL, WENT TO LEAVE WITH MY 7 MONTH OLD AND ENDED UP STRANDED BECAUSE THE ALTERNATOR WENT OUT, JUST TO FIND OUT THAT THERE IS A SENSOR IN THE COMPUTER AND ISN'T SOMETHING THAT CAN BE FIXED REAL QUICK. SO NOW AM IN A MAJOR…"~83,000 mi, complaint #1601051
    • "The contact owns a 2011 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, he heard an abnormal whistling sound emanating from the engine compartment, after which he observed smoke emanating from the engine compartment, prompting him…"~156,000 mi, complaint #1999324
  21. #21

    door latch and hinge

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WHENEVER I AM TRAVELING ON A TWO LANE ROAD AT APPROXIMATELY 55 MPH AND AM PASSED FROM THE OPPOSITE DIRECTION BY A LARGE SEMI, ALSO TRAVELING AT APPROXIMATELY THE SAME SPEED, THE HOOD ON MY WRANGLER LIFTS OFF ITS SEAT FROM THE GUST OF WIND CREATED BY THE SEMI.…"~500 mi, complaint #972753
    • "Hood latches failed 3 days after vehicle purchase. Hood blew into the windshield obstructing my view at highway speeds. Dealership claims they are not responsible for damages as the vehicle was sold as is, but states the vehicle passed safety inspections and w…"~94,984 mi, complaint #2231975
    • "THE OE HOOD LATCHES DEGRADE OVER TIME ALLOWING THE HOOD TO VIBRATE AND "LIFT" ESPECIALLY AT HIGHWAY SPEEDS. THIS IS WELL DOCUMENTED ANECDOTALLY - GOOGLE "WRANGLER JK HOOD FLUTTER". I SAW THE FRONT OF MY HOOD MOVING AT LEAST 1" TO THE POINT WHERE I FEARED IT WO…"~120,000 mi, complaint #1564864
  22. #22

    heater core and blower

    1 unsafe, 1 broken, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE HEATER CORE FAILED. THE VEHICLE WAS TAKEN TO A DEALER ON SEVERAL OCCASIONS WHERE IT WAS DIAGNOSED THAT THE HEATER CORE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURR…"~15,000 mi, complaint #1142084
    • "THE HEATER IN MY JEEP HAS NEVER WORKED SINCE WE BOUGHT IT! THE DRIVER SIDE ESPECIALLY! WE TOOK IT BACK WHERE WE BOUGHT IT AND THEY SAID THE VENT WAS STUCK AND IT JUST CONTINUES TO GET WORSE NOW ITS FREEZING. ONLINE THE INTERNET IS BLOWING UP W/ PEOPLE W/ THE S…"~45,000 mi, complaint #1341484
  23. #23

    seat mechanism

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "WHILE DRIVING ON A STRAIGHT ROAD, I SHIFTED IN MY DRIVER'S SEAT AND THE SEAT BACK COLLAPSED TO THE REAR SEAT. THIS CAUSED A MOMENTARY LOSS OF CONTROL OF THE VEHICLE. I ATTEMPTED TO RAISE THE SEAT BACK WITH THE RECLINER MECHANISM. THIS ALLOWED ME TO SIT UP I…"~9,547 mi, complaint #906572
    • "TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT FRACTURED WHILE THE CONTACT WAS SECURED IN THE DRIVER SEAT. THE CONTACT DISCOVERED THAT THE DRIVER SEAT MOUNT WAS ALSO FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHER…"~60,000 mi, complaint #1208633
    • "HEATED SEATS NOT WORKING PROPERLY. OVERHEATING ON OCCASION WITH SMELL OF "BURNING" PLASTIC, AND NOT HEATING ON OTHER OCCASIONS."~140,000 mi, complaint #1727830
  24. #24

    seatbelt and pretensioner

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "FRONT PASSENGER SEAT BELT IS DEFECTIVE. GETS STUCK WHEN TRYING TO PULL IT OUT. TAKES A FEW TRIES TO PULL IT OUT. SOMETIMES IT WONT UNLOCK. VERY SERIOUS SAFETY HAZARD. JEEP IS ALWAYS STATIONARY WHEN TRYING TO USE THE SEATBELT. THIS HAS BEEN HAPPENING FOR…"~70,000 mi, complaint #1606084
    • "I AM A RURAL CARRIER I WAS ON THE JOB WORKING AND MY SEAT BELT BROKE ON MY RHD 2011 JEEP WRANGLER! I WORK FOR USPS I AM REQUIRED TO USE MY JEEP ON A DAILY BASIS THIS IS COSTING ME MONEY COULD OF COST ME MY LIFE ALSO! I USE MY JEEP RUN LIKE 250 MILE PLUS PER DA…"~183,000 mi, complaint #1671498
  25. #25

    stability and traction control

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "DEAR[XXX] A VERY HIGH PROFILE ACCIDENT OCCURRED IN THE CHATTANOOGA, TENNESSEE AREA ON APRIL 30, 2011. ON THAT DATE A [XXX] DROVE OFF A CLIFF ON SIGNAL MOUNTAIN AND WENT MISSING FOR 7 MONTHS... T-3.4 SECS, THE YAW RATE SENSOR SHOWED A SUDDEN CHANGE IN TH…"~16,800 mi, complaint #943269
    • "I WAS STOPPED AT A STOP LIGHT, EST AND ESP LIGHTS TURNED ON. EVER SINCE I PURCHASED THE VEHICLE IN 2013 MY AIRBAG LIGHT SIGNALS OFF AND ON. DID NOT KNOW ABOUT THIS SITE UNTIL NOW, I AM CONCERNED IT WAS NEVER TAKEN IN FOR REPAIRS ON KNOWN ISSUES WITH THE AIR BA…"~52,000 mi, complaint #1274465
    • "I HAVE A 2011 JEEP WRANGLER UNLIMITED RUBICON, I BOUGHT IT NEW AND IT HAS NOT BEEN OFF ROAD EXCEPT IN A FIELD OR TWO AND THE ONLY MUD IT HAS SEEN IS FROM THE ROAD. IT HAS NOT BEEN LIFTED NOR DOES IT HAVE OVER SIZED TIRES. I HAVE HAD MY ELECTRONIC STABILITY CON…"~80,300 mi, complaint #1422604
  26. #26

    steering column

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "AIR BAG WARNING LIGHT COMES ON INTERMITTENTLY, AND SPEED CONTROL WORKS INTERMITTENTLY. PROBLEM WAS DIAGNOSED AS A DEFECTIVE CLOCK SPRING IN THE STEERING COLUMN. *TR"~49,000 mi, complaint #1170080
    • "TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE CLOCK SPRING FRACTURED AND CAUSED THE STEERING WHEEL FUNCTIONS TO BE DISABLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 57,000. "~57,000 mi, complaint #1323373
  27. #27

    suspension arms and bushings

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "14MM BOLTS WERE INSTALLED ON THE ASSEMBLY LINE OF THE MANUFACTURER (CHRYSLER/DODGE/JEEP) IN THE TRACK BAR BUSHINGS AND LOWER CONTROL ARMS OF THE JEEP WRANGLER SUSPENSIONS, WHICH ACTUALLY CALLS FOR A 9/16" BOLT. NOT ONLY WERE THE WRONG SIZE BOLTS USED, THE WRO…"~4,500 mi, complaint #904623
    • "AT APPROXIMATELY 3,000 MILES I PERFORMED THE FIRST OIL CHANGE. I FOUND THE DRAIN PLUG, WHICH IS TYPICALLY TIGHT, TO BE LOOSE. I WAS ABLE TO REMOVE IT WITH MY FINGERS. AT APPROXIMATELY 6,000 MILES, I BEGAN TO HEAR A CLUNKING NOISE AT LOW SPEEDS. AFTER TRYING…"~6,000 mi, complaint #895256
    • "TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE TRAVELING BETWEEN 55-65 MPH, THE VEHICLE SHOOK UNCONTROLLABLY. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO I.G. BURTON CHEVROLET OF MILFORD ([REDACTED ADDRE…"~84,000 mi, complaint #1429551
  28. #28

    unintended acceleration

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "UNINTENDED ACCELERATION CAUSING ACCIDENT AND RISK OF LIFE !"~23,000 mi, complaint #1283858
    • "JEEP ACCELERATION WAS UNCONTROLLED AND CONTINUE TO RAISE TO HIGH RPM WHILE DRIVING IN THE HIGH WAY AND TOOK IT DEALER AND REPORTED TO JEEP CUSTOMER SERVICE AND WE WERE BY JEEP CUSTOMER CARE MANAGERS CHRIS AND SAMATHA IS THAT THE OEM MAT EVEN THOUGH STILL HOOK…"~70,000 mi, complaint #1412393
    • "ON TWO OCCASIONS, WITHIN A TWO WEEK PERIOD, THE VEHICLE CONTINUED TO ACCELERATE AFTER THE ACCELERATOR PEDAL HAD BEEN RELEASED. THE MOST SEVERE OCCURRED WHILE PASSING AND OVERTAKING ANOTHER VEHICLE. THE APPLICATION OF THE BRAKES AND THE PARKING BRAKE DID NOTHIN…"~84,000 mi, complaint #1293822
  29. #29

    wheel bearing

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 70 MPH, THE REAR OF THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR AXLE SEAL WAS LEAKING AND THE BEARING, BRAKE PADS, EMERGENCY…"~46,151 mi, complaint #1215193
    • "TL* THE CONTACT OWNS A 2011 JEEP WRANGLER EQUIPPED WITH FEDERAL COURAGIA A/T TIRES, SIZE: 265/75R16. WHILE DRIVING AT ANY SPEED, THE VEHICLE VIBRATED AND MADE A LOUD NOISE. THE VEHICLE WAS TAKEN TO A MECHANIC, BUT WAS NOT DIAGNOSED. THE TIRES WERE NOT REPLACED…"~60,000 mi, complaint #1298384
    • "DEATH WOBBLE- CHRYSLER/JEEP AS LONG COVERED UP THE ISSUE WITH THEIR WRANGLERS "WOBBLING" UNCONTROLLABLY WHEN DRIVING OVER THE SLIGHTEST BUMP IN THE ROAD. THIS IS DUE TO FAULTY WHEEL BEARINGS/TRACTION BARS/ AND STEERING. THIS ISSUE HAS BEEN GOING ON FOR YEAR AN…"~83,800 mi, complaint #1298934
  30. #30

    brake pads and rotors

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "PURCHASED 2011 SAHARA MANUAL 2DR IN 3/2016. ON 2/24/2021 NOTICED SMOKE AND BURNING SMELL COMING FROM LEFT FRONT SIDE AS I WAS RETURNING HOME FROM A DOCTOR VISIT ON LOCAL [REDACTED ADDRESS]. STOPPED AT LOCAL JEEP DEALER,ROSS JEEP, 2 BLOCKS AWAY AND FIRE WAS VIS…"~22,000 mi, complaint #1729343
    • "I WENT FOR BRAKES PRIOR TO 30,000. VEHICLE HAD 25,000 MILES AND THE ROTOR COULD NOT BE CUT... IT ROTTED THROUGH. I HAD TO REPLACE 1 ROTOR ALL OTHERS WERE FINE. COULD HAVE POSSIBLY AFFECTED MANY OTHER VEHICLES."~25,138 mi, complaint #1242176
  31. #31

    engine cooling

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL STIFFENED AND BECAME DIFFICULT TO TURN. IN ADDITION, THE BATTERY AND OVERHEAT WARNING INDICATORS ILLUMINATED AND THE TEMPERATURE GAUGE INCREASED. THE VEHICLE WAS T…"~36,580 mi, complaint #1385806
  32. #32

    glass and windshield

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I HAVE A 2011 JEEP WRANGLER. I HAVE HAD MY JEEP INTO THE DEALERSHIP FOUR TIMES SO FAR FOR A LEAKING ROOF. EACH TIME I GET IT BACK IT IS SUPPOSED TO BE FIXED AND THE PROBLEM IS WORSE. I PD THEM $1500. ON THE FIRST VISIT. THEY EVEN SENT IT BACK TO ME WET ONCE. I…"~5,000 mi, complaint #1329237
  33. #33

    noise or vibration unspecified

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I HAVE A 2007 JEEP COMPASS AND TODAY MY HUSBAND NOTICE A LITTLE BIT OF RATTLING IN THE FRONT END. WHEN WE REV UP THE ENGINE IT FADES THE RATTLING OUT. HAVEN'T HAD THE CHANCE TO TAKE IT TO A MECHANIC JUST YET, BUT READING SOME OF THE RESPONSES IT SEEMS TO BE A…"~83,000 mi, complaint #847787
  34. #34

    power windows and locks

    1 broken, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE FRONT POWER DOOR LOCK MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FRONT POWER DOOR LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTU…"~50,000 mi, complaint #1203747
    • "DRIVERS DOOR LOCK ACTUATOR IS MALFUNCTIONING. REPAIR SHOP SAID IT IS BAD"~150,000 mi, complaint #1488789
  35. #35

    cruise control conventional

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "CRUISE CONTROL DOES NOT WORK (MULTIPLE TIMES FIXED).*JS"~6,594 mi, complaint #1142908
  36. #36

    driveshaft axle cv

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE AXEL ASSEMBLY. JEEP HAS EXTREMELY LOW MILES AND I HAVE NOTHING BUT ISSUES WITH THE AXELS AT THE FRONT OF MY JEEP"~74,000 mi, complaint #1596215
  37. #37

    emissions aftertreatment

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "RECEIVED A RECALL LETTER L35 EMISSIONS. CALLED TO GET THE REPAIRS AND WAS TOLD I WOULD NEED TO SHIP THE JEEP TO ANOTHER ISLAND AS CHRYSLER HAS NO REPAIR SERVICE ON MOLOKAI. THE COMPANIES SHOULD HAVE TO MAKE ARRANGEMENTS WITH A REPAIR SERVICE ON THIS ISLAND. W…"complaint #894898
  38. #38

    engine head gasket

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I STARTED TO HEAR A KNOCKING NOISE FOR 3-5 SECONDS ON A COLD START. IT DID NOT DO THIS ON ANY SEQUENTIAL STARTS FOR THAT DAY. TOOK IT TO THE DEALER, WHO CHANGED OIL FILTER AND OIL. STILL MADE SOUND ON RECEIVING VEHICLE. TOOK IN AGAIN AND DEALER REPLACED THE LI…"~60,540 mi, complaint #1030324
  39. #39

    evap system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "DECEMBER 2013, WHEN TEMPERATURES REACHED FREEZING AND LOWER, VEHICLE STARTED OVERFLOWING DURING REFUELING. THIS OCCURRED ON EVERY REFUELING OCCURRENCE THAT THE GAS PUMP SHOULD HAVE SHUT OFF ONCE THE TANK WAS FULL. THIS OCCURRED FROM DECEMBER 2013 UNTIL MARCH 2…"complaint #1149197
  40. #40

    fuel pump

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "2011 JEEP WRANGLER IS VERY HARD TO FUEL. WHEN FUELING FUEL PUMP CONTINUALLY SHUTS OFF. MUST REDUCE TO A VERY SLOW RATE AND EVEN THEN IT WILL SOMETIMES SHUT OFF NO MATTER WHAT PUMP IS USED. OCCURS AT EVERY GAS STATION AND EVERY PUMP. SO NOW I HAVE TO PUMP GAS…"~133,714 mi, complaint #1295666
  41. #41

    horn

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE HORN STOPPED WORKING, TO MY KNOWLEDGE SINCE WE NEVER HAD TO USE IT UNTIL11/8/18, THE DAY WE HAD TO ESCAPE THE CAMP FIRE. MAYBE IT NEVER WORKED! IS THIS A RECALLED ISSUE? IN MOTION CITY STREET."~48,000 mi, complaint #1648856
  42. #42

    interior trim

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED WHEN A PASSENGER EXIT THE REAR PASSENGER SEAR THEY WOULD FALL OVER THE CARPET, DUE TO IT CURLING UP FROM THE FLOORBOARD. THE DEALER ADVISED THE CONTACT THAT IT WAS A COSMETIC FAILURE AND DID NOT O…"~2,600 mi, complaint #884762
  43. #43

    mirror

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "AT THE TIME MY VEHICLE WAS RECALLED FOR SIDE MIRROR/BACK DEFROSTER RECALL, MY REAR WINDOW DEFROSTER WAS WORKING PROPERLY. WHEN THE RECALL REPAIR WORK WAS COMPLETED, THE REAR DEFROSTER DID NOT WORK SINCE. I HAVE TAKEN IT TO JEEP ON MORE THAN ONE OCCASION & THEY…"complaint #1566579
  44. #44

    software or update

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "FOR SOME TIME THE VEHICLE HAS HAD AN INTERMITTENT ELECTRICAL STARTING PROBLEM, WHICH RESULTS IN A PERSONAL SAFETY ISSUE. MOST TIMES THE VEHICLE STARTS PROPERLY. AT TIMES, HOWEVER, WHEN THE KEY IS INSERTED AND TURNED, NOTHING HAPPENS. SOMETIMES THE VEHICLE C…"~15,000 mi, complaint #1002505
  45. #45

    starter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "JEEP WAS TOWED TO SHOP DUE TO STARTER RANDOMLY CATCHING ON FIRE. ASKED MECHANICS TO CHECK THE ROAD WALK. THEY SAID EVERYTHING WAS FINE BUT JEEP BOUNCES ALL OVER THE ROAD. I HAVE DROVE MANY KEEPS AND THIS ISN'T NORMAL AND IS UNSAFE TO DRIVE. ELECTRICAL ISSU…"~94,000 mi, complaint #1728228
  46. #46

    steering electric assist

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY JEEP WAS EXPERIENCING A WOBBLE AND LOOSE STEERING THE FIRST TIME AT 2900 MILES (5OCT2011). AFTER MY SECOND VISIT (15NOV2011) TO THE DEALER TO ADDRESS THE CONTINUED ISSUE, THEY REPLACED THE STEERING DAMPENER. THE THIRD AND FOURTH VISIT (22 AND 29NOV2012), T…"~2,964 mi, complaint #911025
  47. #47

    tire failure

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WE HAD THREE BLOW OUTS ON GOODYEAR TIRES WITH LESS THAN 15,000 MILES ON A 50000 MILE TIRE IN LESS THAN 1 MILE ON A STATE GRAVEL ROAD. WE WERE ONLY GOING 20 MPH AND THE BELTS BROKE IN THE THICKEST PART OF THE TIRE. I WAS BEING FOLLOWED BY ANOTHER PERSON ON T…"~15,000 mi, complaint #999216
  48. #48

    tpms

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE DOOR LOCKS ARE SPORADICALLY LOCKING AND UNLOCKING AND NOT RESPONSIVE SOME OF THE TIME. ONLINE RESEARCH INDICATES THAT MANY OTHER 2011 JEEPS ARE ALSO HAVING FAULTY TIPMS."~30,000 mi, complaint #1212076
  49. #49

    unknown

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I HAVE UPLOADED A PDF DOCUMENT THAT EXPLAINS MY PROBLEM. THANKS FOR YOUR HELP."~33,816 mi, complaint #1252646
  50. #50

    wheel or rim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Wheel studs sheared off on the highway and the tire dismounted from the vehicle while in transit. Wheel studs are being replaced but will be available for inspection. The wheel hit another car and this could have caused a worse accident as there were no funct…"complaint #1900990
  51. #51

    wiper and washer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "RE: NHTSA RECALL #14V-631, MY MIRRORS, AND THE DEFROSTING ON THEM AS WELL AS MY REAR WINDOW WORKED FINE BUT I RECEIVED 2 OR 3 RECALL NOTICES IN THE MAIL EARLY 2015. I TOOK MY RUBICON (WRANGLER) INTO A DEALERSHIP, HAWK JEEP IN FOREST PARK, IL (CHICAGO) FOR THE…"~50,000 mi, complaint #1241327

NHTSA investigations

Search NHTSA's own recall and complaint database for JEEP WRANGLER directly.