2009 JEEP GRAND CHEROKEE

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine stall or no start

    22 unsafe

    22
    incidents
    Typical range: 43,000–98,000 mi

    Median 77,500 mi, based on 43 reports (7% had no usable mileage)

    • "TL * THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE LAREDO (NA). THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE PAST 60 MPH AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE INPUT SPEED SENSOR NEEDED T…"~15,000 mi, complaint #1074456
    • "VEHICLE IS EQUIPPED WITH THE 5.7L HEMI ENGINE. UPON STARTING THE VEHICLE, IDLE WAS VERY ROUGH, AND VEHICLE SHUT OFF. CHECK ENGINE LIGHT CAME ON. IMMEDIATELY, ESTARTED THE VEHICLE AND EXPERIENCED NO FURTHER ISSUE, HOWEVER CEL STAYED ILLUMINATED. AFTER A COUPLE…"~43,000 mi, complaint #1043394
    • "THE VEHICLE SHUT OFF WHILE IN MOTION AND WILL REFUSE TO START MULTIPLE TIMES OVER A PERIOD OF 1.5 MONTHS. THE VEHICLE SHUT OFF ON ME 3 TIMES WHILE I WAS IN MOTION APPX DATE 7/1/13, 5 TIMES, 7/3/13,2 TIMES 7/4/13, 2 TIMES 7/10/13, 3 TIMES 7/12/13, 7/30/13 12…"~61,000 mi, complaint #1016998
    • "AFTER DRIVING PROLONGED TIME ON XPRESSWAY AND SLOWING DOWN OR STOPPING, THE JEEP HESITATES, MISFIRES AND LETS OUT GIANT CLOUDS OF WHITE SMOKE OUT TAILPIPE AFTER ACCELERATING WITH PARTIAL OR FULL THROTTLE. ALMOST CAUSED MAJOR FREEWAY ACCIDENT MULTIPLE TIMES TRY…"~85,000 mi, complaint #1069621
    • "VEHICLE RANDOMLY SHUTS OFF WHILE DRIVING AT ANY SPEED AND THE STEERING IS LOST. THIS HAPPENS WHILE DRIVING AND HAS HAPPENED AT 60MPH AS WELL AS 35. THERE IS NO WARNING BEFORE IT HAPPENS. EXTREMELY DANGEROUS."~160,000 mi, complaint #1493163
  2. #2

    key fob and immobilizer

    13 unsafe

    13
    incidents

    Commonly reported, insufficient mileage data - n=14, median 80,500 mi, no reliable range below 25 reports.

    • "FOB FALLING OUT OF IGNITION SWITCH. CAR WAS IN DRIVE BUT WAS NOT BEING DRIVEN AS WAS STOPPED AT GATE WHICH WAS OPENING. WHEN FOB FELL OUT ENGINE STOPPED. HAPPENED MULTIPLE TIMES NOW. THE DESCRIBED WAS THE MOST RECENT. VERY DSNGEROUS. WE PLAN TO TAKE IT TO DEAL…"~41,000 mi, complaint #1471125
    • "TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY WAS NOT WORKING PROPERLY AND IT FAILED TO OPEN THE DOOR. THE CONTACT STATED THAT THE PLASTIC HAD BEGUN TO DECAY. THE CONTACT STATED THAT DUE TO THE FAILURE TWO KEYS HAD TO BE REPL…"~48,387 mi, complaint #1083912
    • "4 ISSUES: 1.VEHICLE WILL NOT RESTART RIGHT AWAY AFTER THE KEY FOB HAS BEEN TURNED OFF AND SOMETIMES I HAVE TO GET OUT AND DISENGAGE THE BATTERY FOR IT TO START AGAIN. 2. KEY FOB WILL COME OUT OF IGNITION WHEN IT IS TURNED TO ACCESSORY. 4. KEY FOB IS ABLE…"~80,000 mi, complaint #1358758
    • "TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE KEY BECAME STUCK BETWEEN THE START AND RUN POSITION. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES.…"~127,000 mi, complaint #1212359
    • "I WAS DRIVING THE OTHER DAY AND ALL THE SUDDEN I HIT A BUMP AND THE KEY FOB FALLS OUT OF THE IGNITION CUTTING THE ENGINE COMPLETELY OFF. SO I WAS COASTING WITH NO ENGINE OR POWER. LUCKILY I PUT IT IN TO NEUTRAL AND IT STARTED BACK UP. THIS COULD HAVE BEEN VERY…"~159,110 mi, complaint #1630808
  3. #3

    wiring harness

    1 stranded, 8 unsafe

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "VEHICLE WOULD NOT START. COMPLETELY DEAD. VEHICLE WAS TOWED TO DEALER. DEALER SAID BATTERY WAS BAD. REPLACED BATTERY. VEHICLE WAS OK FOR 3 DAYS. SAME PROBLEM OCCURRED. THIS TIME DEALER FOUND VEHICLE WAS NOT GETTING PROPER VOLTAGE TO TRANSMISSION. NEEDED…"~29,718 mi, complaint #1136917
    • "TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE STALLED. THE VEHICLE ALSO FAILED TO START ON SEVERAL OCCASIONS. THE ELECTRONIC THROTTLE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CHRYSLER…"~53,000 mi, complaint #1641343
    • "WHILE EXITING THE EXPRESSWAY AND COMING TO A STOP AT A LIGHT ALL THE GAUGES ON MY VEHICLE WENT OUT. I NO LONGER HAVE THE FOLLOWING: BRAKE LIGHTS, TURN SIGNALS, SPEED CONTROL, KEY FOB, POSSIBLY AIR BAGS AND GENERAL ELECTRICAL COMPONENTS. THIS IS THE 2ND OCCU…"~89,000 mi, complaint #1204969
    • "09 JEEP GRAND CHEROKEE ELECTRICAL ISSUE - SECOND OCCURRENCE: LOST ALL DASH GAUGES, SPEEDOMETER, LIGHTING, RADIO, TURN SIGNALS, NO BRAKE LIGHTS AND HEAT/AC WHILE DRIVING DOWN THE HIGHWAY. I TOOK THE VEHICLE IMMEDIATELY TO THE DEALER WITH THE ISSUE SHOWING. I W…"~110,000 mi, complaint #1304613
    • "CAR IN PARK, REMAINS ON AFTER KEY HAS BEEN TURNED OFF AND REMOVED. KEY IS NEW AND REPLACED THIS YEAR. APPEARS TO BE SOMETHING IN THE IGNITION/ELECTRICAL SYSTEM."~171,000 mi, complaint #1328633
  4. #4

    airbag system

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V176000 (AIR…"~117,000 mi, complaint #1645215
    • "The contact owns a 2009 Jeep Grand Cherokee. The contact stated that after starting the vehicle, the driver’s side air bag warning light remained illuminated. The vehicle was taken to an independent mechanic who diagnosed that the air bag was faulty and needed…"~130,000 mi, complaint #1896476
    • "TAKATA RECALL - AIR BAG WARNING LIGHT BEGAN BEING INTERMITTENT WHEN TRAVELING ON SECONDARY ROADS AND HIGHWAYS. IT IS NOW LIT AT ALL TIMES. I HAVE ALREADY HAD TO REPLACE THE SPEED CONTROL OPERATOR LEVER."~138,000 mi, complaint #1464985
    • "MY LIGHT FOR AIR BAGS WHEN I TURN WHEEL IT COMES ON"~1,270,000 mi, complaint #1275154
  5. #5

    tpms

    5 unsafe, 1 broken, 1 annoyance

    7
    incidents

    Commonly reported, insufficient mileage data - n=12, median 51,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE TIRE PRESSURE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. IMMEDIATELY FOLLOWING, THE FRONT PASSENGER SIDE TIRE LOST AIR PRESSURE. THE DEALER STATED THAT THE VALVE STEM WAS CORRODED A…"~28,200 mi, complaint #1106963
    • "AS I WAS DRIVING MY 2009 JEEP GRAND CHEROKEE ON A HIGHWAY AT APPROX 70 MPH MY LEFT REAR TIRE INSTANTLY WENT FLAT IMMEDIATELY FOLLOWING A LOW TIRE PRESSURE INDICATOR. WHEN I STOPPED MY CAR TO CHECK THE FLAT I NOTICED THAT THE TIRE VALVE (TIRE PRESSURE MONITOR W…"~50,100 mi, complaint #920959
    • "SECOND INCIDENT REGARDING TIRE SENSOR MONITOR. MECHANIC CHECKED TIRE PRESSURE AND TSM DEFLATED TIRE AND HAD TO BE REPLACED. WHILE DRIVING AT 40 MPH, TIRE PRESSURE LIGHT COMES ON AND TIRE IMMEDIATELY DEFLATES. *TR"~51,000 mi, complaint #1178632
    • "TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE EXITING THE VEHICLE, THERE WAS A HISSING NOISE COMING FROM THE REAR DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS ADVISED THAT THE VALVE STEM SENSOR N…"~65,000 mi, complaint #1000603
    • "DRIVING [REDACTED ADDRESS] AT 65 MPH. RIGHT FRONT TIRE INSTANTLY WENT FLAT PRECEEDED BY A LOW TIRE PRESSURE INDICATOR. AUTO CLUB INSTALLED SPARE AND NOTED THAT THE TIRE VALVE (TIRE PRESSURE MONITOR WHEEL SENSOR) WAS GONE. TIRE DEALER CHECKED TIRE (NOW DAMAGED…"~65,300 mi, complaint #968161
  6. #6

    transfer case awd

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "DEALER PERFORMED N23 RECALL IN AUGUST 2013, SINCE RECALL PERFORMED, JEEP HAS BEEN BACK TO SEVERAL DEALERS 10-11 TIMES. SINCE RECALL, CAN NOT PUT JEEP INTO FREEWHEEL OR 4 LOW. JEEP WAS PURCHASED SPECIFICALLY FOR TOWING BEHIND MOTORHOME. HAVE SPENT HUNDREDS…"~34,699 mi, complaint #1036098
    • "THE FOLLOWING INCIDENTS OCCURRED AFTER PERFORMANCE OF CHRYSLER SAFETY RECALL N23/NHTSA 13V-175. WE USE OUR 2009 GRAND CHEROKEE AS A TOWED VEHICLE BEHIND OUR MOTORHOME. PRIOR TO RECALL EXECUTION THE 4WD SYSTEM PERFORMED AS EXPECTED BY GOING INTO THE "N" POSITIO…"~52,488 mi, complaint #1085819
    • "I BROUGHT MY VEHICLE INTO MY DEALERSHIP FOR A RECALL THAT I WAS SUGGESTED TO DO. THE RECALL # IS: N23. NOW, THERE IS ANOTHER PROBLEM WITH LOW GEAR 4X4 AND NEUTRAL POSITION. I CANNOT USE THESE MODES. THIS IS A COMMON PROBLEM, WE FOUND OUT THROUGH THE DEALER, T…"~69,500 mi, complaint #1035913
    • "AFTER RECEIVING N23 SAFETY RECALL "FIX" LOST USE OF 4WD LOW RANGE (WHICH ALSO ALLEGEDLY COMPROMISES CLUTCH PACKS CONTROLLING HIGH-RANGE 4WD SYSTEM TORQUE/POWER DISTRIBUTION). JEEP DEALER DIAGNOSED AND REPLACED TRANSFER CASE ACTUATOR. "FIX" LASTED 1MO. RETUR…"~86,241 mi, complaint #1045264
    • "WHILE DRIVING MY CAR SUDDENLY WOULD NOT GO INTO GEAR, I HAD TO PUT MY CAR IN NEUTRAL MY DRIVING. ENGINE LIGHT CAME ON AS WELL. THIS HAPPENED APPROXIMATELY THREE DAYS AFTER I HAD THE RECALL DONE FOR THE TRANSFER CASE AT CHAMPION CHRYSLER DEALERSHIP. I TOOK…"~102,200 mi, complaint #1114192
  7. #7

    acceleration loss or hesitation

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "VEHICLE SUFFERS LOSS OF ACCELERATION. THIS CAN OCCUR WHEN MERGING INTO TRAFFIC, ATTEMPTING TO PASS. ROUTINELY HAPPENS AFTER TRAVELING ON INTERSTATE AT CONSISTENT SPEED BUT HAS HAPPENED WHEN ATTEMPTING TO MERGE ONTO OR OFF INTERSTATE. THERE HAVE ALSO BEEN OC…"~12,500 mi, complaint #873293
    • "TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECELERATED WITHOUT ANY WARNING. THE CONTACT MENTIONED THAT THE VEHICLE WAS EXHIBITING THE SAME FAILURES AS MENTIONED IN RECALL NHTSA CAMPAIG…"~26,000 mi, complaint #1155949
    • "VEHICLE WILL LOSE POWER WHILE DRIVING. SOMETIMES WILL LOOSE POWER WHILE PULLING OUT. VERY DANGEROUS WHEN PULLING ONTO THE HIGHWAY. HAVE TO PULL TO SHOULDER TO AVOID BEING REAR ENDED."~151,000 mi, complaint #1459410
    • "HAVE OWNED USED 2009 JEEP GRD.CHRKE. FOR 10 MONTHS 2 MONTHS IN TO OWNING NOTICED AT TIMES VEHICLE WOULD LOOSE POWER. PRESSING GAS PEDAL DID NOTHING. HAD TO PULL OVER SHUT JEEP OFF, WAIT A MINUTE THEN START JEEP BACK UP. THIS WORKED AND THE PROBLEM WENT AWAY. B…"~157,700 mi, complaint #1494297
  8. #8

    control module

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "AT TIMES, THE IGNITION SWITCH TURNS OFF UNEXPECTEDLY WHILE DRIVING. ALSO, WHEN STARTING, THE IGNITION SWITCH WILL, AT TIMES, TURN OFF, RESULTING IN A FAILURE TO REMAIN RUNNING."~110,000 mi, complaint #1286879
    • "TOOK OUR JEEP TO THE DEALERSHIP AFTER THE KEY FOB KEPT GETTING STUCK IN THE IGNITION AND WOULDN'T RELEASE. THEY SAID IT WAS THE WIN MODULE THAT NEEDS TO BE REPLACED AND THE KEY WOULD HAVE TO BE REPROGRAMMED FOR THAT WIN MODULE! WELL, SINCE THEN, WE'VE NOTICED…"~139,821 mi, complaint #1606819
  9. #9

    transmission automatic

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "VEHICLE SHIFTS INTO LOWER2ND GEAR WHILE DRIVING AT HIGHWAY SPEEDS ACCORDING TO OWNERS MANUAL THIS IS CALLED LIMP MODE AND NEEDS TO BE STOPPED PLACED IN PARK AND TURN IGNITION OFF AND RESTARTED TO CONTINUE DRIVING THIS HAS HAPPENED TO ME AND OTHERS"~14,134 mi, complaint #1434546
    • "TL* THE CONTACT OWNS A 2009 JEEP GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULD NOT DOWN SHIFT. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS APPLIED THE VEHICLE WOULD OVERHEAT. THE VEHICLE WAS TAKEN TO THE DEAL…"~20,000 mi, complaint #1005532
    • "TRANSMISSION WILL DISENGAGE WHILE DRIVING AT ANY GIVEN SPEED. THE ONLY WAY TO CORRECT IT IS TO COAST TO A STOP, PUT THE TRANSMISSION IN PARK THEN SHUT OFF THE ENGINE AND RESTART. ONLY THEN WILL CAR BECOME DRIVABLE AGAIN. THIS IS EXTREMELY HAZARDOUS WHEN ON…"~56,685 mi, complaint #1410551
  10. #10

    wheel or rim

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TIRE HAD GONE FLAT TWICE FOR WITH NO DAMAGE TO THE TIRE IT SELF. WITH FURTHER INSPECTION THERE WAS A CRACK FOUND ON THE REAR FACE OF THE WHEEL STARTING FROM THE INSIDE AND WORKING OUT TO THE TIRE SEALING SURFACE. THERE IS NO DAMAGE TO THE TIRE AND NO BEND OR…"~44,090 mi, complaint #980170
    • "TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RUBBER ON THE SIDEWALL OF THE SPARE TIRE THAT CAME EQUIPPED WITH THE VEHICLE WAS WORN. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTICED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,0…"~48,000 mi, complaint #925998
    • "TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE FRONT DRIVER'S SIDE TIRE LOST AIR QUICKLY AND ABRUPTLY. THE CONTACT PULLED OVER AND NOTICED THAT THE VALVE STEM ON THE TIRE HAD FAILED AND FRACTURED APART. TH…"~102,850 mi, complaint #1397033
    • "I HAVE MICHILEN TIRES WHICH ARE LAODED WITH DRY ROT CRACKS. THERE IS PLENTY OF THREAD STILL LEFT ON TIRES BUT NEED TO BE REPLACED DUE TO ROT ON THETIRES I HAVE HAD SEVERAL ISSUES WITH FLAT TIRES. THE VALVE STEM ARE LITERALLY BREAKING OFF WHEN ADDING AIR TO…"~136,000 mi, complaint #1270344
  11. #11

    engine cooling

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT CONSTANTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR OCCASIONS AND A NEW THERMOSTAT WAS INSTALLED. THE FAILURE RECU…"~40,000 mi, complaint #896011
    • "UPPER RADIATOR HOSE ELBOW FAILED ALLOWING IMMEDIATE LOSS OF ALL COOLANT FLUID. THE BARB ON THE END OF THE PLASTIC ELBOW BROKE OFF ALLOWING THE HOSE TO SLIP OFF THE ELBOW. THIS OCCURRED WHILE DRIVING AND RESULTED IN IMMEDIATE CHECK ENGINE LIGHT AND OVERHEATIN…"~61,780 mi, complaint #1237101
    • "ON TWO OCCASION MY CHECK ENGINE LIGHT CAME ON. BOTH TIMES THE THERMOSTAT GAGE KEPT GOING UP AND DOWN. ON BOTH OCCASION I TOOK THE VEHICLE TO HAVE IT CHECKED. ON THE SECOND OCCASION THAT THIS HAPPENED I WAS TOLD THAT A TECHNICAL SERVICE BULLETIN HAD BEEN ISSUE…"~139,650 mi, complaint #1108017
  12. #12

    power steering hydraulic

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "PURCHASED NEW IN 2009. THE JEEP GRAND CHEROKEE 2009 LIMITED 8 CYLINDER HEMI ENGINE STARTED LEAKING POWER STEERING FLUID FROM THE POWER STEERING LINE WITH VERY LOW MILEAGE. THE MECHANIC BACK IN 2012 SAID THERE WAS A PROBLEM WITH THE POWER STEERING LINE LEAKIN…"~25,000 mi, complaint #1148771
    • "HAD TO HAVE THE LEAKING POWER STEERING PUMP LINE REPLACED DUE TO HOLE IN THE LINE. *TR"~51,700 mi, complaint #1162407
    • "SUDDEN LOSS OF POWER STEERING WHILE DRIVING IN JAN . POWER STEERING PUMP REPLACED. IN MAY SAME PROBLEM OCCURRED WHILE EXITING I-91 ON RAMP. THE CAR IS PRESENTLY AT DEALERS NOW FOR , HOPEFULLY , A SOLUTION. *TR"~54,000 mi, complaint #1070242
  13. #13

    throttle and pedal

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING TO ENTER THE FREEWAY, THE THROTTLE BODY FAILED TO RELEASE CAUSING THE VEHICLE ACCELERATED. THE CONTACT REMOVED HER FOOT FROM THE ACCELERATOR PEDAL BUT THE VEHICLE DID NOT…"~24,455 mi, complaint #1163940
    • "I WAS DRIVING ON THE LONG ISLAND EXPRESSWAY AND AS I WAS TRYING TO ACCELERATE, THE GAS PEDAL STOPPED WORKING AND THE CAR SLOWED DOWN. I ATTEMPTED TO PRESS DOWN ON THE GAS PEDAL AGAIN, TO NO AVAIL. THE CAR STARTED TO DECELERATE. I HAD TO PUT MY HAZARD LIGHTS ON…"~60,000 mi, complaint #1020591
    • "WHILE ATTEMPTING TO PARK VEHICLE, WITH ONLY BRAKE BEING APPLIED, AND MOTOR ALLOWED TO IDLE, VEHICLE ACCELERATED. ALL ATTEMPTS TO STOP VEHICLE BY HARD APPLICATION OF FOOT BRAKE FAILED, AND VEHICLE COLLIDED WITH A BUILDING. SUBSEQUENT INVESTGATION BY INSURANCE…"~90,000 mi, complaint #1000836
  14. #14

    tire failure

    1 stranded, 2 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TIRE GAUGES BROKE OFF / 3 CRUMBLED OFF THE TIRES AND 4TH JUST BROKE OFF IN THE MECHANICS HAND! THESE BROKE OFF BETWEEN MAY & NOV 2010. ALSO AIR BAG SIDE CONTACTS IN STEERING COLUMN {AIR BAG LIGHT IS ON} JULY 2015."~974 mi, complaint #1284252
    • "FRONT TIRES SEPARATED AT THE INNER SECTION OF TIRE. THE GROOVED SECTION OF TIRE SEPARATED FROM SIDEWALL CAUSING AN INSTANT BLOWOUT AND LOSS OF STEERING CONTROL. PASSENGER TIRE FAILED COMPLETELY. DRIVER SIDE HAS SAME WEAR AND SEPARATION BUT DID NOT FAIL AT T…"~13,685 mi, complaint #882144
    • "THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING AT LOW SPEEDS, THE INNER TREAD OF THE TIRE SEPARATED AND LOST ALL PRESSURE WITHIN SECONDS. THE DEALER WHERE THE TIRES WERE PURCHASED NOTIFIED THE MANUFACTURER BUT THEY OFFERED NO ASSISTANCE. THE VIN WA…"~21,000 mi, complaint #781812
  15. #15

    unintended acceleration

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHILE DRIVING ON U.S. HIGHWAY 270 IN ARKANSAS THIS DATE, MY 2009 JEEP GRAND CHEROKEE EXPERIENCED SUDDEN UNINTENDED ACCELERATION. I WAS PRESSING SLIGHTLY ON THE ACCELERATOR PEDAL WHILE GOING UP A HILL WHEN THE ENGINE WENT INTO A WIDE OPEN THROTTLE CONDITION.…"~24,100 mi, complaint #924628
    • "I WAS DRIVING ON THE HIGHWAY AND THE VEHICLE PULLED AWAY AS IN DRIVING ITSELF. MY ONLY CONTROL WAS THE BRAKES. IT WAS SCARY THANK GOD NO ONE GOT HURT. ITS NOT THE FIRST TIME. I'VE BROUGHT THIS TO THE ATTENTION OF THE DEALER AND THEY TOLD ME NOTHING IS WRON…"~60,000 mi, complaint #967922
  16. #16

    door latch and hinge

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "FRONT DOOR HANDLES AND PANELS ARE COMING APART. THE PLASTIC PANEL IS VERY BRITTLE AND BOTH HANDLES ARE JUST HANGING WITHIN THE PANEL COMPARTMENT WITH NO SUPPORT OR ATTACHMENT. RESEARCH ON THIS SITUATION HAS SHOWN ME THAT THIS IS A "VERY COMMON" PROBLEM AND SH…"~20,000 mi, complaint #992880
    • "BOTH OF OUR FRONT DOOR PANELS AT THE DOOR HANDLES ARE BROKE. THIS MAKES IT DIFFICULT SOMETIMES TO GET OUT OF THE VEHICLE WITHOUT EITHER ROLLING DOWN THE WINDOW AND REACHING OUT, OR SOMEBODY OUTSIDE OF THE VEHICLE OPENING THE DOOR. IF WE WERE TO BE IN AN ACCI…"~60,000 mi, complaint #983134
  17. #17

    instrument cluster

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TEMPERATURE GAUGE DID NOT RESPOND RAPIDLY TO OUTSIDE TEMPERATURE CHANGES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING A…"~13,000 mi, complaint #864040
    • "TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE ELECTRONIC DASHBOARD FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT MADE…"~130,000 mi, complaint #1266507
  18. #18

    interior trim

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "DRIVER-SIDE AND PASSENGER-SIDE INTERIOR DOOR HANDLES BOTH (AT DIFFERENT TIMES) JUST BROKE FOR NO REASON AND STARTED CRUMBLING IN PIECES. IT STARTED ABOUT A YEAR AGO. I ASKED ABOUT IT AT OUR DEALERSHIP. THEY INFORMED ME THERE WERE NO RECALLS OR ANYTHING. I LO…"~45,000 mi, complaint #1244787
    • "FRONT PASSENGER AND DRIVERS DOOR INTERIOR HANDLES ARE CRACKING. THE CRACKING IS GOING TO LEAD TO A FAILURE OF THE INTERIOR DOOR HANDLE, MAKING IT IMPOSSIBLE TO GET OUT OF THE VEHICLE IN A EMERGENCY. WHILE CLEANING THE DOOR PANELS I NOTICED THE PROBLEM AND CHEC…"~62,940 mi, complaint #992626
  19. #19

    lighting exterior

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO AUTOMATICALLY ADJUST FOR MAXIMUM VISIBILITY DURING NIGHT DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRE…"~51,000 mi, complaint #1034028
    • "VEHICLE EQUIPPED WITH HIGH INTENSITY DISCHARGE LAMPS,WITH AUTOMATIC HEADLAMP LEVELING SYSTEM,THE SYSTEM HAS BECOME IN OPERATIVE AND HEAD LIGHTS DO NOT SEARCH OUT FAR ENOUGH TO PROVIDE A SAFE VIEWING AREA ON LOW BEAM. A POTENTIAL SAFETY ISSUE WITH NIGHT DRIVI…"~85,425 mi, complaint #1231789
  20. #20

    other

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THE PLASTIC BUMPER IS HELD IN PLACE BY PLASTIC SNAPS WHICH EASILY FALL APART. THE BUMPER THEN FALLS DOWN WHERE THE SNAPS NO LONGER HOLD IT IN PLACE RENDERING IT USELESS UPON IMPACT. THE SMALLEST IMPACT WOULD BREAK THE SNAPS WHICH CANNOT BE REPLACED OR REPAIR…"complaint #799149
    • "TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA RECALL NOTICE FOR CAMPAIGN NUMBER 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN) SEVERAL MONTHS AGO BUT WAS INFORMED BY THE DEALER THAT THE PARTS FOR THE REMEDY WERE NOT AVAILABLE. THE MA…"complaint #992727
  21. #21

    steering rack mechanical

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHILE DRIVING THE CAR THE CAR LOOSES THE ABILITY TO STEER AND DROPS INTO NEUTRAL. THE DEALERSHIP SWEARS THAT THEY CAN'T DUPLICATE THE PROBLEM. I TOOK IT IN FOR THE N23 RECALL TODAY AND AS I WAS DRIVING INTO THE DEALERSHIP IT HAPPENED AGAIN - YET THEY STILL COU…"~55,000 mi, complaint #1253860
    • "MY VEHICLE HAS UNDER 65K MILES AND HAS GONE THROUGH 3 RACK AND PINION UNITS UNDER WARRANTY. THEY GO OUT EVERY 20K MILES OR SO. EACH TIME THEY DO, STEERING BECOMES LOOSE AND UNPREDICTABLE AND HAS THE POTENTIAL TO CAUSE A LOSS OF CONTROL OF THE VEHICLE. THIS ISS…"~60,000 mi, complaint #1357342
  22. #22

    brake booster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "BRAKE SAFETY SWITCH FAILED, CAR IS UNABLE TO SHIFT OUT OF PARK. *TR"~68,000 mi, complaint #909602
  23. #23

    brake hydraulics

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH DOWN HILL WITH PRESSURE APPLIED TO THE BRAKE PEDAL, THE VEHICLE WOULD NOT STOP. REPEATED PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND A GRINDING NOISE WAS HEARD BUT THE VEHICLE…"~9,000 mi, complaint #800430
  24. #24

    corrosion and rust

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE'S UNDERCARRIAGE WAS RUSTED DUE TO SALT EXPOSURE. THE VEHICLE WAS TAKEN TO CAR LINE ([REDACTED ADDRESS], STAFFORD, VA 22554) WHERE IT WAS DIAGNOSED THAT THE SHOCKS AND CONTROL…"~132,000 mi, complaint #1475510
  25. #25

    fuel tank and lines

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "EVERY TIME I FUEL MY CAR FUEL BACKS UP THE THE FUEL FILLER NECK AND SPILLS ALL OVER THE GROUND THIS SEEM TO BE A PROBLEM NOT ONLY IN JEEP CHEROKEES BUT IN THE WRANGLER TOO FROM WHAT I UNDERSTAND THIS IS A EVERY FUEL UP ONGOING PROBLEM"complaint #1335281
  26. #26

    glass and windshield

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THERE IS A LEAK COMING FROM THE MAPLIGHT, AND THE A POSTS ON THE DRIVER AND PASSENGER SIDE. THE LEAK GETS WORSE THE FASTER YOU DRIVE. DEALERSHIP STATES THIS IS A KNOWN ISSUE CAUSED BY THE SUNROOF DRAINS. THE DRAINAGE TUBE GETS FROZEN OR CLOGGED AND THEN LEA…"complaint #960113
  27. #27

    mirror

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Passenger mirror did not pass state safety inspection because it became cloudy from the automatic defroster mechanism. Vehicle inspector informed us this was the case, mirror has not been otherwise damaged in an accident, we will pay $500 to replace it. Compon…"complaint #1842725
  28. #28

    paint and clearcoat

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "PAINT PEELING OFF ON ROOF. PAYED A LOT OF MONEY FOR THIS JEEP, NEVER HAD A PAINT PROBLEM ON ANY JEEP OR CAR I HAD BEFORE, GOING TO COST ME 1,258.00 TO FIX, STILL MAKING PAYMENTS ON THIS JEEP, SHOULD BE RECALLED, I AM NOT HAPPY, DON'T THINK I AM GETTING ANOTHE…"complaint #1566457
  29. #29

    power windows and locks

    1 broken

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE POWER LOCKS, WINDOWS, AND INTERIOR LIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT A WIRE IN DRIVER'S SIDE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAI…"~65,652 mi, complaint #1044793
  30. #30

    seat mechanism

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Driver's heated seat fire burned holes in seat and burnt pants. Burnt marks shown to Jeep dealer and problem confirmed. "complaint #1998228
  31. #31

    software or update

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "JEEP SHIFTED TO NEUTRAL UPON STARTUP AND ROLLED DOWNHILL IN PARK. (JAN. 2013) NOTE THERE IS A RECALL ON THIS ISSUE CHRYSLER/JEEP "N23". I HAD NOT HAD THE RECALL SERVICE PERFORMED. I SCHEDULED THE RECALL SERVICE, WHICH WAS DONE AT BOSAK JEEP, MERRILLVILLE…"~82,000 mi, complaint #1061805
  32. #32

    stability and traction control

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TRACTION CONTROL LIGHT (SKIDDING CAR) FLASHES, FEELS LIKE ABS IS BEING APPLIED TO PASSENGER FRONT WHEEL EVEN THOUGH I AM NOT APPLYING THE BRAKES AND EVEN WHEN ACCELERATING. USUALLY ONLY STOPS WHEN THE EAS/BAS LIGHTS COME ON. ALWAYS WORSE ON WARM DAYS. JEEP SA…"~32,000 mi, complaint #981282
  33. #33

    starter

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I PURCHASED A USED 2009 GRAND CHEROKEE LIMITED ABOUT 1 YEAR AGO. SINCE THEN, I HAVE HAD NOTHING BUT ELECTRICAL PROBLEMS WITH THE VEHICLE. OVER THE PAST 6 MONTHS, I HAVE HAD IT INTO THE SAME DEALERSHIP APPROXIMATELY 10+ TIMES FOR THE SAME REASON, ELECTRICAL.…"~68,000 mi, complaint #1109888
  34. #34

    sunroof

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHENEVER IT WOULD RAIN, WATER WOULD ENTER THE INTERIOR OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WOULD CAUSE THE RADIO AND ALL OTHER ELECTRICAL COMPONENTS TO BECOME INOPERABLE…"complaint #898828
  35. #35

    wheel bearing

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE NOTICED A LOUD SQUEAKING NOISE FROM THE RIGHT FRONT WHEEL WELL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE WHEEL WELL HAD RUBBED AGAINS…"~21,000 mi, complaint #792395

Search NHTSA's own recall and complaint database for JEEP GRAND CHEROKEE directly.