2011 JEEP COMPASS

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine stall or no start

    22 unsafe

    22
    incidents
    Typical range: 3,500–79,000 mi

    Median 52,000 mi, based on 39 reports (11% had no usable mileage)

    • "I HAVE A 2011 JEEP COMPASS,BROUGHT IT IN MAY,LESS THAN (1) MONTH IT HAS CUT OFF ON ME. THE FIRST TIME I MAKE A RIGHT TURN AND TRUCK CUT OFF,SECOND TIME IM AT RED LIGHT IT CUT OFF,THIRD TIME I STOP AT RED LIGHT ,CHANGE TO GREEN GOT READ TO TAKE OFF TRUCK HAD CU…"~1,867 mi, complaint #864948
    • "I LEFT WORK FROM DOWNTOWN PITTSBURGH AT 4:15 PM, AND WHILE CROSSING OUTBOUND ON THE VETRANS BRIDGE, MY JEEP TURNED ITSELF OFF. THE STEERING BECAME EXTREMELY TOUGH, AND I WAS BARELY ABLE TO GET TO THE SIDE OF THE ROAD. I TURNED OFF THE JEEP, TURNED IT BACK ON…"~16,080 mi, complaint #950624
    • "The contact owns a 2011 Jeep Compass. The contact stated while driving 30 MPH after refueling, the vehicle stalled. The vehicle was restarted and worked as designed; however, the failure recurred while driving after refueling. There were no warning lights illu…"~64,000 mi, complaint #2040137
    • "FIRST TIME THIS HAPPENED, I REFUELED MY VEHICLE ALL THE WAY TO FULL. I DROVE OFF AND GOT ON THE HIGHWAY ON-RAMP, WHILE I WAS ACCELERATING, THE CAR SHUT OFF, LOCKED UP THE STEERING AND THE ENGINE SHUT OFF WHILE THE CAR WAS STILL IN DRIVE, AND THE KEY WAS STILL…"~78,900 mi, complaint #1404818
    • "FILLED TANK AND CAR STALLED WHILE DRIVING AWAY THREE TIMES (AFTER DRIVING A SHORT DISTANCE) CALLED FOR A TOW AND TAKEN TO MECHANIC WHERE THEY COULDN'T IDENTIFY THE PROBLEM. THEN AGAIN, APPROXIMATELY THREE MONTHS LATER, STALLED AFTER FILLING THE GAS TANK WHILE…"~105,000 mi, complaint #1532200
  2. #2

    transmission automatic

    4 stranded, 17 unsafe, 1 broken

    22
    incidents
    Typical range: 7,000–140,000 mi

    Median 79,000 mi, based on 27 reports (16% had no usable mileage)

    • "I WAS DRIVING THE CAR AND IT TACKED HIGH 3-4 FOR A FEW SECONDS AND DID NOT DRIVE ALTHOUGH FOOT WAS TO THE FLOOR ON GAS PEDAL IT WOULD JUST NOT MOVE, KNEW IT WAS TRANSMISSION PROBLEM BUT ENGINEERING AT CHRYSLER HAS TRIED EVERY FIX THEY CAN THINK OF TO AVOID REP…"~2,025 mi, complaint #900053
    • "THE TRANSMISSION OVERHEAT LIGHT COMES ON OFTEN AND CAUSES THE CAR TO LOSE POWER AND OR STALL. THIS HAPPENS ON ANY TYPE OF DRIVING SCENARIO HIGHWAY, RESIDENTIAL OR STATIONARY. I WILL TAKE MY FOOT OFF THE GAS AND THE LIGHT WILL GO OFF. THE WINDSHIELD WIPERS WIL…"~50,000 mi, complaint #1242368
    • "WHILE TRAVELING 45 MILES AN HOUR VEHICLE STOPPED DRIVING. ENGINE WAS RUNNING CAR WAS IN DRIVE BUT THE CAR WOULD NOT ACCELERATE. SEVERAL WARNING LIGHTS WERE ON. THE TRANSMISSION CONTROL MODULE WAS NOT WORKING."~100,000 mi, complaint #1502194
    • "TRANSMISSION DIP STICK TUBE FOUND TO BE BROKEN WHEN MY VEHICLE WAS TAKEN IN FOR SERVICE"~135,000 mi, complaint #1611211
    • "TROUBLE WITH TRANSMISSION SHIFTING AND LIGHTS STOP WORKING AT TIMES."~7,500,000 mi, complaint #1596306
  3. #3

    corrosion and rust

    18 unsafe

    18
    incidents

    Commonly reported, insufficient mileage data - n=15, median 130,000 mi, no reliable range below 25 reports.

    • "I GOT A RECALL FOR A RUSTED SUB FRAME, FRONT AND BACK IN WHICH ONE HAS A HOLE FROM RUST. I TAKE IT TO COURTESYS IN ALTOONA, PA. THE GUY EARNIE TELLSME THERE WILL BE PARTS SURROUNDING THE SUBFRAME NOT INCLUDED WITH THE RECALL THAT MUST BE PAID FOR OUT OF POCK…"~77,000 mi, complaint #1683435
    • "The contact owns a 2011 Jeep Compass. The contact stated while driving approximately 45 MPH, the vehicle rear end swerved to the right while driving straight. The contact stated no warning light was illuminated. The contact regained control and stopped the veh…"~105,000 mi, complaint #1831034
    • "TOOK VEHICLE TO A LOCAL SHOP FOR A KNOCKING IN THE REAR. FOUND THE REAR SUBFRAME WAS RUSTED/ROTTED OUT. ON NOV 18TH, THE 3RD WEEK AFTER GETTING THE VEHICLE BACK ON THE ROAD THE FRONT CROSS MEMBER EXPERIENCED A FAILURE WHILE STOPPING AT AN INTERSECTION. WE WERE…"~139,000 mi, complaint #1517226
    • "MY FRONT SUBFRAME /CROSSMEMBER IS RUSTED AND HAS HOLES PART OF THE FRAME SNAPED WHERE SWAY BAR IS SHOULD A PART THAT CALLED FRAME WHETHER A SUB FRAME OR NOT SHOULD LAST"~150,000 mi, complaint #1700135
    • "AFTER NOTICING MY REAR TIRES WEARING UNEVEN, WE TOOK OUR CAR IN TO HAVE THE REAR SUSPENSION INSPECTED. WE GOT A CALL TELLING US THE REAR SUBFRAME HAD RUSTED THROUGH AND BROKE."~175,000 mi, complaint #1552961
  4. #4

    other

    7 unsafe, 3 annoyance

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "REGISTERED WITH DEALER REGARDING RECALL #16V-668 ON OR ABOUT 12-09-16. I UNDERSTAND THAT NO REMEDY IS AVAILABLE AS OF YET. WHY NOT, IF THIS IS A SAFETY RECALL? I AM USING THIS FORMAT TO REGISTER A COMPLAINT REGARDING THE TIMELY FULL REMEDY OF A SAFETY RECALL R…"~37,000 mi, complaint #1349823
    • "I BROUGHT IN MY 2011 JEEP COMPASS FOR AN OIL CHANGE AND A SIMPLE REPAIR. MY MECHANIC CALLED WITH WHAT I BELIEVED WAS THE CALL THAT MY VEHICLE WAS READY TO BE PICKED UP. TO MY SURPRISE, HE STATED THAT THERE WAS A MAJOR ISSUE. HE STATED THAT THE FRAME WAS COM…"~140,000 mi, complaint #1691781
  5. #5

    suspension arms and bushings

    10 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=12, median 68,500 mi, no reliable range below 25 reports.

    • " MOST OF THE TIME WHEN MAKING A SLOW RIGHT TURN ON UNEVEN ROAD, YOU CAN HEAR A LOAD POPPING OR SNAPPING SOUND COMING FROM THE LEFT FRONT AREA, OF THE LOWER CONTROL ARM. ALMOST SOUNDS AS BOLTS ARE SNAPPING APART. *TR"~1,100 mi, complaint #896785
    • "CLUNKING NOISE IN FRONT END . TOOK IT TO THE DEALER. LOWER CONTROL ARMS AND BALL JOINTS NEEDED TO BE REPLACED, REAR SHOCKS WERE LEAKING REAR SWAY BAR NEED TO BE REPLACED. WAS NEVER OF ROAD! NEEDS A NEW FRONT END AT 65000 MILES? "~65,000 mi, complaint #1201995
    • "MY WIFE AND I JUST EXITED THE HIGHWAY WHERE WE WERE TRAVELING 70 MPH (RT 75 SOUTH TENNESSEE). WE CAME TO A STOP LIGHT THAT WAS RED AND APPLIED THE BRAKES. WE HEARD A LOAD SOUND FROM THE RIGHT FRONT WHEEL AND THE WHEEL PULLED FROM MY HANDS. I EXITED THE CAR TO…"~67,000 mi, complaint #1461143
    • "NOTICED A GRINDING SOUND IN THE FRONT END OF THE JEEP. TOLD DEALERSHIP WHEN I TOOK THE VEHICLE IN FOR OIL CHANGE. THEY REPLACED THE LOWER CONTROL ARMS THINKING THAT WAS THE PROBLEM. BEFORE LEAVING I COULD STILL HEAR THE NOISE. MAINTENANCE TECH RODE WITH ME AND…"~69,867 mi, complaint #1091892
    • "TL* THE CONTACT OWNS A 2011 JEEP COMPASS. WHILE DRIVING AT ANY SPEED, THE ENGINE RATTLED AND THE STEERING SHOOK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUBFRAME WAS RUSTED AND ROTTED OUT. THE CONTACT CALLED TRI-CITY CHRYSLER DO…"~140,000 mi, complaint #1595605
  6. #6

    airbag system

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "INVOLVED IN SIDE IMPACT VEHICLE COLLISION ON PASSENGER SIDE OF MY 2011 JEEP COMPASS. SIDE AIR CURTAIN DID NOT DEPLOY RESULTING IN MY WIFE BEING KNOCKED UNCONSCIOUS AND SUFFERING A CONCUSSION FROM HITTING THE PASSENGER DOOR GLASS. IMPACT WAS TO HER DOOR AND S…"~4,000 mi, complaint #894555
    • "I HIT THE WALL AND THE AIR BAGS DID NOT COME OUT. *TR"~23,000 mi, complaint #998663
    • "WAS TRAVELING APPROX. 25 MPH AND WAS UNABLE TO STOP DUE TO SLIPPERY ROAD CONDITIONS AND HIT CAR IN FRONT. AIR BAGS DID NOT DEPLOY. *TR"~48,000 mi, complaint #1131913
    • "TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOU…"~98,000 mi, complaint #1334303
    • "FOR OVER TWO YEARS MY AIR BAG LIGHT HAS BEEN ON. I TRIED TO LOCATED THE A POSSINLE FUSE BUT FOUND THE FUSE BOX WAS MISLABLED ON THE DIAGRAM. CHECK YOU TUBE AND DIAGRAM IN MANUAL DID NOT MATCH. SO I LIVED WITH THE ISSUE BECAUSE FOR INSPECTION IT DID NOT AFFECT…"~120,000 mi, complaint #1691976
  7. #7

    control module

    1 stranded, 4 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "WIPERS STARTED MALFUNCTIONING,SEEMED TO GET BETTER, REACHED DESTINATION SHUT VEHICLE OFF. THREE HOURS LATER WOULD NOT START, TOWED TO REPAIR FACILITY, THEN TOWED TO DEALERSHIP. DEALERSHIP DETERMINED IT WAS THE TIPM, THEY SAID IT WAS A FIRST FOR A COMPASS.UPON…"~49,529 mi, complaint #1178863
    • "MY 2011 JEEP COMPASS THAT I BOUGHT NEW FOR $23,000.00 HAS 56,000 MILES AND WOULDN'T START. IT IS NOT RELIABLE. MANY TIMES I HAD A LOSS OF POWER. HAD IT TOWED TO THE DEALERSHIP AND THEY CHARGED ME $900.00 TO FIX IT. THEY SAID I NEEDED A NEW TOTALLY INTEGRATED P…"~56,000 mi, complaint #1044008
    • "HAVE BEEN EXPERIENCING ELECTRICAL ISSUES, HEADLIGHTS NOT WORKING, INTERIOR LIGHTS WORK AND THEN DONT, DASHBOARD LIGHTS WORK AND THEN DONT. HAD ENGINE LIGHT COME ON BUT WHEN I TIGHTENED GAS CAP IT WENT OFF. STARING HAVING REALLY HARD TIME UPON ACCELERATION, FEL…"~72,000 mi, complaint #1540088
    • "WHILE IN MOTION, I NOTED A TRANSMISSION TEMP WARNING LIGHT, AND A TRACTION CONTROL LIGHT, WHILE MY CAR WENT INTO A NEUTRAL LIKE STATE, WHICH THE MANUAL STATES IS A SAFETY MODE. DIAGNOSTICS INDICATED A COMMUNICATION ERROR, AND IT WAS INDICATED I NEEDED A NEW…"~84,000 mi, complaint #1472492
    • "THE COMPASS DOWN SHIFTED ON IT'S ON AND WOULD NOT GO. DOORS LOCKED AND UNLOCK ALONE. WHEN CAR DOWN SHIFTED OR SLOWED DOWN BY ITSELF WAS NEARLY REAR-ENDED ON INTERSTATE 10. THINKING IT WAS TRANSMISSION OIL, HAD IT CHANGED AND FILTER CHANGE. NOPE PROBLEM CONTIN…"~149,000 mi, complaint #1504459
  8. #8

    transmission cvt

    5 unsafe

    5
    incidents

    Commonly reported, insufficient mileage data - n=10, median 55,000 mi, no reliable range below 25 reports.

    • "PLS USE THIS COMPLAINT JEEP COMPASS 4X2 YEAR 2011, TODAY, SUNDAY, SEPT. 14, 2014, I HEARD A NOISE BOTTOM OF MY JEEP AND FOUND A LONG METAL PIECE MANUFACTURE STICKER CVT TRANSMISSION USE ONLY CHRYSLER. IT WAS A METAL PIPE TRANSMISSION OIL FILLER TUBE, HANGING O…"~34,037 mi, complaint #1109212
    • "TODAY, 4/20/2016, I HEARD WHAT SOUNDED LIKE METAL DRAGGING THE GROUND IN MY 2011 JEEP COMPASS. AFTER PARKING, I INSPECTED UNDER THE CAR TO FIND A METAL PIPE HANGING DOWN TO THE GROUND NEAR THE FRONT LEFT TIRE. I EASILY PULLED THE PIPE OUT, AND DISCOVERED IT…"~41,000 mi, complaint #1276947
    • "MARKED BY AN AUDIBLE WHINE AND THE ILLUMINATION OF THE TRANSMISSION OVERHEAT LIGHT, THE CVT ON THE 2.4L 4-CYLINDER ENGINE IN THE 2011 JEEP COMPASS EXPERIENCES SIGNIFICANT AND DRAMATIC POWER LOSS. THIS IS ESPECIALLY PREVALENT AT SUSTAINED HIGHWAY SPEEDS CREATIN…"~55,000 mi, complaint #1218646
    • "VEHICLE IS PRONE TO CVT TRANSMISSION OVERHEATING AT HIGH RATE OF SPEED IN WARM WEATHER. THIS HAS HAPPENED 4 SEPARATE TIMES NOW ON THE INTERSTATE HIGHWAY SYSTEM, THE LATEST ON INTERSTATE 95 SOUTH 50 MILES NORTH OF THE FLORIDA LINE IN GEORGIA. CAR WILL STOP ANY…"~79,101 mi, complaint #1408118
    • "ON THE REPORTED DATE MY 2011 JEEP COMPASS 2.4L 4X4 WAS REMOTE STARTED AND RAN FOR APPROXIMATELY 15-20 MINUTES BEFORE GETTING IN AND DRIVING OFF. THE ENGINE HAD WARMED UP ABOUT HALF WAY TO OPERATING TEMPERATURE. THE TEMPERATURE WAS 13 DEGREES FAHRENHEIT OUTSIDE…"~130,000 mi, complaint #1341182
  9. #9

    wiring harness

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "ON 8/20/2014, MY WINDSHIELD WIPERS STOPPED WORKING AFTER A COUPLE MILES DRIVING IN A DOWNPOUR. I FEARED FOR MY SAFETY AND THE SAFETY OF OTHER VEHICLES ON THE HIGHWAY FROM THE POINT THE WINDSHIELD WIPERS "FROZE" VERTICALLY IN MY FIELD OF VISION UNTIL I COULD P…"~52,000 mi, complaint #1107509
    • "ENGINE WILL STUMBLE AND STALL WHEN DRIVING AND HEADLIGHTS ARE ILLUMINATED, WINDOWS ARE ROLLED DOWN OR ANY ELECTRICAL DRAIN OCCURS. THIS IS AN INDICATION OF TIPM FAILURE."~115,000 mi, complaint #1183115
    • "WE (MY HUSBAND AND I) WERE DRIVING DOWN THE FREEWAY TO WORK AT 7:00AM WHEN IT IS STILL DARK OUTSIDE, WHEN ALL THE LIGHTS SHUT OFF (HEADLIGHTS, DASH LIGHTS AND THE HAZARDS WOULD NOT WORK). THE WINDSHIELD WIPERS THEN SHUT OFF AND IT WAS RAINING OUTSIDE. WE HAD T…"~153,000 mi, complaint #1520635
  10. #10

    catalytic converter

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "CATYLIAC CONVERTER RECALL MY JEEP HAD SUDDEN ISSUES WITH ACCELERATION ON HIGHWAY UNTIL IT BROKE DOWN AND I WAS NEARLY IN A ACCIDENT TOOK JEEP TO MIDAS WHO FOUND THAT MY ENGINE OVERHEATED DESTROYING OTHER COMPONENTS IN ENGINE COMPARTMENT AND ENGINE HAD BLOWN…"~99,000 mi, complaint #1600335
    • "TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GLOBAL AUTO MALL (LOCATED AT 1099 RT. 22 WEST, NORTH PLAINFIELD, NJ 0706, [REDACTED PHONE]) WHERE IT WAS DIAGNOSED THAT T…"~117,000 mi, complaint #1580229
    • "TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY OVER SEVERAL MONTHS. THE VEHICLE WAS TAKEN TO (DIEHL CHRYSLER DODGE JEEP RAM FUSO OF MOON [REDACTED ADDRESS], MOON, PA 15108) TO BE DIAGNOSED. THE CO…"~150,000 mi, complaint #1643975
  11. #11

    abs module

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "VEHICLE DASH RED LIGHTNING AND STABILITY CONTROL LIGHTS TURNED ON WITH WARNING CHIME UPON BRAKING AT THE TRAFFIC LIGHT ON THE FREEWAY OFF RAMP WHILE EXITING INTERSTATE 10. THIS WAS ACCOMPANIED WITH ROUGH ENGINE IDLE AND LACK OF POWER FOR ACCELERATING. TURNING…"~97,000 mi, complaint #1173705
    • "DID NOT KNOW THAT WAS A RECALL ON THECATALYTIC CONVERTER THEY FIX IT THEY HAD THE PART IN IM WOUDERING ABOUT THE ANTILOCK BRAKES BECAUSE MY BRAKE LIGHT COMES ON AND THE ADS LIGHT BECAUSE COURTESY DODGEJEEP RAM IN CONYERS GA IS CHARGING ME ABOUT 800.00 HUNDRED…"~98,000 mi, complaint #1571115
  12. #12

    engine mounts

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2011 Jeep Compass. The contact stated while driving at various speeds, he heard an abnormal sound coming from the engine. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that…"~90,000 mi, complaint #1798987
    • "VEHICLE CANNOT BE INSPECTED DUE TO AN INSPECTION DONE BY SHANNON TIRE. VEHICLE WAS STATIONARY ON A LIFT WHEN THE PERSON FOUND THE SUBFRAME COMPLETELY GONE. THE MOTOR IS CLOSE TO FALLING OUT AND WE HAVE READ NUMEROUS OCCASIONS WHERE THIS SAME ISSUE HAS TAKEN PL…"~110,000 mi, complaint #1582178
  13. #13

    fuel tank and lines

    1 stranded, 2 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "JEEP STALLED AFTER FILLING IT WITH GAS. STEERING WHEEL LOCKS UP, DUE TO OVERFLOW OF GAS. FIX WOULD REQUIRE REPLACING WHOLE GAS TANK AND SYSTEM."~95,000 mi, complaint #1598517
    • "The contact's son owns a 2011 Jeep Compass. The contact stated while his son was exiting the parking lot and driving approximately 15-25 MPH, the vehicle inadvertently stalled and the steering wheel locked-up. The contact did not know whether there were warnin…"~105,000 mi, complaint #1762920
  14. #14

    hv system fault reduced power

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "MY CAR IS GOING INTO LIMP MODE WHILE DRIVING, GOING DOWN REALLY QUICKLY BASICALLY. WHILE DRIVING ON INTERSTATE CAR DECIDED TO GO INTO LOW SPEED TWICE NO ALMOST CAUSING A REAR-ENDED COLLISION THANKFULLY DRIVER BEHIND WAS PAYING ATTENTION AND I ONLY RECEIVED RO…"~149,000 mi, complaint #1507314
    • "THE CAR WENT INTO LYMPH MODE WHILE DRIVING ON THE HIGHWAY. IT WAS VERY DANGEROUS. THE CAR WAS STILL RUNNING AND ON, BUT WOULDN'T ACCELERATE. AFTER RESEARCHING ONLINE, THIS HAS HAPPENED TO MULTIPLE PEOPLE. IT IS A PROBLEM IN THE TRANSMISSION. EVEN IF THE TRANSM…"~150,000 mi, complaint #1543494
    • "THE VEHICLE WENT IN TO LIMP MODE CAUSING NO ACCELERATION, NO POWER. THE CAR IS NOW STICKING IN LOW GEAR. THIS IS ON GOING AND COSTLY. AND ABOVE ALL DANGEROUS WHEN THE VEHICLE DECIDES NOT TO WORK ON THE INTERSTATE. CHRYSLER KNOWS ABOUT THIS AND CONTINUES TO IGN…"~150,000 mi, complaint #1555302
  15. #15

    seatbelt and pretensioner

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "S61/NHTSA 16V-668 OCCUPANT RESTRAINT CONTROLLER - THERE WAS AN ACCIDENT ABOUT 1 YEAR PRIOR TO THIS RECALL AND THE SAFETY BELTS DIDN'T RESTRAIN PROPERLY, AS BOTH DRIVER AND PASSENGER WERE INJURED AND AFTER 19 MONTHS LATER ARE STILL BEING TREATED FOR INJURIES.…"complaint #1374767
    • "TH E COVERAGE OF THE SEATS BELT IS EXPOSED. THAT IS IN THE TWO FRONTS SEATS. THE MIRROR OF THE WINDSHIELDS WERE TAKEN OFF PARTLY AND/ OR TOTALITY BROKEN."complaint #1636892
    • "2011 JEEP COMPASS, A RENTAL VEHICLE. THE FRONT RIGHT SEAT SAFETY BELT, WHILE APPEARING TO BE BUCKLED, WAS NOT SECURELY FASTENED. WHEN THE VEHICLE CAME TO A SUDDEN STOP, THE BELT UNBUCKLED ALLOWING THE PASSENGER TO MOVE FORWARD TOWARDS THE DASHBOARD. NO INJU…"complaint #867886
  16. #16

    stability and traction control

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "DRY, HOT SURFACE ON HIGHWAY. IN CONSTRUCTION MOVING THROUGH STOP AND GO AS TWO MAJOR ROUTES WERE MERGING. APPROACHED AREA GOING UNDER A OVERPASS, SLIGHT DOWNWARD AND SWEEPING LEFT CURVE. SPEED WAS APPROXIMATELY 20 MPH OFF AND ON DUE TO HEAVY TRAFFIC FLOW. GENT…"~44,000 mi, complaint #1583750
    • "ABS, TRACTION CONTROL, AND 4X4! CAME ON WHEN I STARTED THE CAR. DROVE OUT OF WORK'S DRIVEWAY STOP AT SIGN THEN ACCELARATE DOWN A STEEP WINDING HILL AND MY CAR WAS ACCELERATING BY ITESELF..RPMS WENT FROM 3 TO 4 AND I WAS NOT PRESSING THE GAS PEDDLE..I PULLED O…"~65,000 mi, complaint #1595618
    • "THE ETC LIGHT COMES ON AND THE VEHICLE WON'T GO WHEN STEPPING ON THE GAS. THE ENGINE CUTS OFF IN THE MIDDLE OF DRIVING. SOME DAYS IT STARTS SOME DAYS IT DOESN'T. REPLACED THE RELAY SWITCHES TWICE AND THE ETC. NEITHER SEEMS TO HELP. I DRIVE A HIGHWAY TO WORK…"~115,000 mi, complaint #1563331
  17. #17

    tpms

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE TIRE PRESSURE MONITORS ARE SENDING FALSE INFORMATION TO THE COMPUTER. DEALER IS NOT ABLE TO FIND PROBLEM OR CORRECT. IT IS A SAFETY ISSUE BECAUSE IT IS GIVING FALSE INFORMATION TO THE DRIVER AND HE/SHE MAY BE DRIVING WITH A TIRE THAT IS NOT PROPERLY INFL…"~42,000 mi, complaint #1086062
  18. #18

    transmission manual clutch

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "POWER TRAIN ISSUE - THE VEHICLE WOULD BE AT A STOP AND IN FIRST GEAR, WHEN TAKING OFF AND MOVING AND SHIFTING INTO SECOND, ONCE IN SECOND OR SOMETIMES EVEN IN FIRST WHEN VEHICLE MOVING THE VEHICLE WOULD COME OUT OF GEAR CAUSING THE WHOLE CAR TO JERK AND FEEL…"~7,000 mi, complaint #1374794
    • "AT 45000, THE THROWOUT BEARING WENT ON MY JEEP COMPASS. THIS WILL ALSO CAUSE A NEED FOR A NEW CLUTCH PLATE. I HAVE BEEN READING ONLINE, AND THIS IS A VERY COMMON PROBLEM, FOR A LOT OF JEEPS WITH MANUAL TRANSMISSIONS. *TR"~44,000 mi, complaint #1062286
    • "2011 MANUAL TRANSMISSION WITH 115K MILES. HIT A POTHOLE AND BEGAN MAKING NOISE IN ENGINE. TOOK TO REPAIR SHOP. THEY FOUND METAL FRAGMENTS IN TRANSMISSION FLUID RESERVOIR. STILL SHIFTS OK."~115,000 mi, complaint #1556114
  19. #19

    unintended acceleration

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION. THE BRAKE PEDAL WAS ENGAGED REPEATEDLY UNTIL THE VEHICLE CAME TO A STOP. THE VEHICLE HAD NOT BEEN DIAGNOSED O…"~34,151 mi, complaint #1037191
    • "I WAS DRIVING MY CAR AND STARTED TO PRESS ON THE GAS AND THE RPM WENT UP REALLY HIGH AND MY CAR WASN'T MOVING. I WAS GETTING ONTO A MAIN HIGHWAY. I HAD LOTS OF CARS BEEPING AT ME. IT WAS SCARY BECAUSE I THOUGHT I WAS GOING TO BE STUCK THERE FOREVER."~76,000 mi, complaint #1708777
    • "I STARTED UP MY VEHICLE AND THE ETC LIGHT CAME ON, LET ME REMIND YOU THAT IT'S BEEN GOING ON AND OFF EVERY DAY, WELL, I PUT THE CAR IN DRIVE AND AS SOON AS I LET OFF THE BRAKE, MY CAR ACCELERATED TO 4 RPM'S AND I HIT THE BACK END OF A FAMILY FRIEND WHO WAS PAR…"~98,000 mi, complaint #1215947
  20. #20

    alignment and pull

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "Front wheel assembly with broken connection to frame which was caused by a rusted out frame that mechanic said make vehicle extremly dangerous to drive. Front Wheels buckled outward. Can't drive car any more."complaint #1924619
    • "TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT THE STEERING WHEEL WOULD PULL HARD TOWARD THE RIGHT WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS STATED THAT THE FAILURE WAS CAUSED BY A C…"complaint #861535
  21. #21

    engine cooling

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2011 JEEP COMPASS. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE COOLING SYSTEM WARNING INDICATOR ILLUMINATED. THE CONTACT SHIFTED INTO NEUTRAL AND THE HEATING SYSTEM HAD TO BE TURNED ON IN ORDER FOR THE WARNING INDICATOR TO TURN OFF. TH…"~94,000 mi, complaint #1481282
  22. #22

    exhaust system

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE EXHAUST HANGER ALLOWED THE EXHAUST TO SHIFT UP INTO THE BUMPER CAUSING THE REAR BUMPER TO MELT/BURN. MY FAMILY'S LIVES WERE PUT IN DANGER AND MY BUMPER WAS RUINED BECAUSE OF THIS ENGINEERING DEFECT. [XXX], CEO OF TOWN & COUNTRY DEALERSHIPS IN OREGON SEN…"~34,055 mi, complaint #948620
    • "THE EXHAUST HANGER ALLOWED THE EXHAUST TO SHIFT UP INTO THE BUMPER CAUSING THE REAR BUMPER TO MELT. I JUST NOTICED IT HAS GONE UP UNDER THE TAILGATE TOO, CAUSING IT TO NOT SHUT COMPLETELY. WHEN I AM DRIVING IT I CAN SMELL EXHAUST COMING INTO THE CAR. I HAVE CA…"~40,000 mi, complaint #1001088
  23. #23

    glass and windshield

    1 unsafe, 1 broken

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I SHUT THE HATCH ON MY 2011 JEEP COMPASS THAT WAS SITTING IN MY DRIVEWAY AND THE BACK WINDOW SHATTERED. I TOOK IT UP TO THE DEALERSHIP WHERE I GOT IT, THEY TOOK PICTURES AND SUBMITTED THEM TO CHRYSLER AND THEY REFUSED TO REPLACE AND REPAIR THE WINDOW BECAUSE…"~2,195 mi, complaint #870820
    • "TL* THE CONTACT OWNS A 2011 JEEP COMPASS. WHILE DRIVING 1 MPH OUT OF A PARKING LOT, THE CONTACT HEARD A LOUD CRACKING NOISE COMING FROM THE REAR WINDOW. THE CONTACT STATED THAT THE WINDOW SHATTERED AND CAUSED A HOLE THE SIZE OF A VOLLEYBALL IN THE REAR WINDOW.…"~91,000 mi, complaint #1433680
  24. #24

    steering electric assist

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WIFE WAS DRIVING ON THE HIGHWAY WHEN CAR STARTED TO SWERVE FROM SIDE TO SIDE AND THE BRAKES LOCKED. SHE SMASHED INTO THE BARRIER AND WHOLE CAR WAS TOTALLED. DON'T EVEN KNOW HOW WE CAN GET COMPENSATION FOR THIS. *DT*JB"~29,000 mi, complaint #1531220
    • "3 TIMES NOW OVER A 9 MONTH SPAN WHILE IN A TURN THE STEERING WHEEL HAS LOCKED UP AN UNABLE TO BE MOVED, YOU HAVE TO SLAM BRAKES IN ORDER TO STOP AND HOPE NO BODY IS IN FRONT OF YOU ."~145,000 mi, complaint #1596541
  25. #25

    steering rack mechanical

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "2011 JEEP COMPASS 4WD. HAD SHAKING IN STEERING WHEEL AND A WHEEL WOBBLE. EVEN AT DRIVING 40MPH OR LOWER. MECHANIC SAID THE CRADLE/CROSSMEMBER WAS RUSTED OUT. AT 8 YEARS OLD, THE ENGINE CRADLE SHOULD NOT BE RUSTED OUT. HUGE SAFETY HAZARD."~130,000 mi, complaint #1623727
  26. #26

    suspension struts shocks

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "-The vehicles front subframe failed to support the vehicles stability, structure, weight, and momentum, during normal driving ,braking, acceleration from a stop, etc. -The corroded and complete 'rusted thru metal' subframe is available for visual/safety insp…"complaint #1808068
    • "The suspension has completed rusted through. My mechanic can stick his arm all of the way through. There was a recall on other VINs but not mine so far. There needs to be one since I wasn't told about this safety problem until my mechanic went to replace other…"complaint #1886316
  27. #27

    throttle and pedal

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "ELECTRONIC THROTTLE CONTROL LIGHT KEEPS COMING ON. CAR LOOSES POWER AND CUTS OFF WHILE I AM DRIVING. CAR ONLY HAS 49,415 MILES ON IT. TOOK TO DEALER, CAPITAL CHRYSLER, JEEP, DODGE, AND THEY HAVE HAD IT FOR 2 DAYS. STATED CANNOT TRACE DOWN THE PROBLEM SO THEY…"~49,215 mi, complaint #1368677
    • "ENGINE LIGHT, TRACTION LIGHT AND FLASHING LIGHTNING BOLT LIGHT CAME ON WHILE DRIVING AND VEHICLE WOULDN'T EXCEED 30 MPH. OCCURRENCE FIRST HAPPENED WHEN TURNING OUT OF A DRIVEWAY. I CONSTANTLY HAVE TO SHUT DOWN/RESTART VEHICLE IN THE MIDDLE OF TRAFFIC, AT TIME…"~55,000 mi, complaint #1582988
  28. #28

    acceleration loss or hesitation

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "CUANDO ESTOY CON EL VEHICULO EN MARCHA SUBEN LAS REVOLUCIONES DEL VEHICULO ESTE DIMINUYE LA VELOCIDAD CORRIENDO, LO CUAL PODRIA OCACIONAR UN ACCIDENTE"complaint #1998685
  29. #29

    brake pads and rotors

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THE READ SHOE BRAKES CONTINUOUS NOISE IN THE BRAKES. JEEP PAID FOR REPLACEMENT OF DRUMS AND PADS. ONLY RESOLUTION BY CAR DEALERSHIP TO GO IN REVERSE TO REMOVE THE NOISE. "complaint #1471316
  30. #30

    engine internal

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL*THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT WHILE IDLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED, THERE WAS A CHIME THAT SOUNDED AND THE VEHICLE STALLED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO…"~59,000 mi, complaint #1162189
  31. #31

    fuel pump

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "VEHICLE WAS NOT ACCELERATING PROPERLY. BUCKING AND JERKING FOR THE FIRST APPROX. 500' OF ACCELERATION. VERY UNSAFE WHEN PULLING OUT INTO TRAFFIC. ACTED AS IF IT WERE OUT OF GAS, THEN WOULD FINALLY KICK IN. THE PROBLEM WAS REPORTED 1/22/13, AND A COMPUTER UPDAT…"~23,911 mi, complaint #996640
  32. #32

    instrument cluster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "TL* THE CONTACT OWNS A 2011 JEEP COMPASS. WHILE PARKING, THE INSTRUMENT PANEL LIGHTS TURNED OFF AND THE HORN MALFUNCTIONED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING WHEEL COMPASS MODULAR WAS DEFECTIVE AND…"complaint #1260042
  33. #33

    lighting exterior

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN CHANGING BURNED DAYTIME RUNNING BULB I NOTICED THAT THE SOCKET WAS VERY HOT AND BURNED BROWN. AT THE SAME TIME I NOTICED THAT THE FRAME REFLECTOR HAD LOST ITS REFLECTING SURFACE. I CONTROLLED THE OTHER SIDE AND THE SAME HAD HAPPENED TO THE OTHER SIDE FRAM…"~52,000 mi, complaint #1198290
  34. #34

    power steering hydraulic

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "IT STARTS WITH THE STEERING WHEEL IS LOOSE AND AT FIRST WE HAD NO IDEA WHAT WAS GOING ON. THIS ISSUE I HAVE WITH MY JEEP COMPASS 4X2 YEAR 2011, IS THE SAME EXACT RECALL ON THE JEEP WRANGLER STATED BELOW: I CALLED CHRYSLER GROUP LLC, [REDACTED PHONE] TODAY SEPT…"~34,037 mi, complaint #1109187
  35. #35

    seat mechanism

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2011 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT STATED THAT THE DRIVER SIDE HEAD REST SEPARATED. THE HEAD REST STRUCK THE CONTACT'S NECK AND HEAD, CAUSING THE CONTACT TO SUFFER A DISLOCATED NECK. THE VEHICLE WAS TAKEN…"~74,519 mi, complaint #1190670
  36. #36

    steering column

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THERE IS A POPPING NOISE IN MY STEERING COLUMN, WHEN TURNING THE WHEEL WILL LOCK UP AND THEN THERE IS A POPPING NOISE."~110,000 mi, complaint #1600786
  37. #37

    trunk or liftgate

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "AS I WAS PUTTING ITEMS IN THE REAR OF MY COMPASS THE REAR HATCH FELL ON MY BACK. I SAW IT START TO COME DOWN AND CAUGHT IT WITH MY ARM AND TRIED TO LIFT IT OFF OF ME, BUT IT WOULD NOT STAY IN THE UPRIGHT POSITION. THE DEALERSHIP HAS ORDERED AND RECEIVED THE PA…"~10,400 mi, complaint #942162
  38. #38

    wheel or rim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE DRIVING ON INTERSTATE 5 TRAVELING AT 65 - 70 MPH THERE WAS A LOUD EXPLOSION TYPE SOUND AND THE FRONT DRIVERS SIDE OF OUR 5 WEEK OLD 2011 JEEP COMPASS SUDDENLY DROPPED. UPON COMING TO A SKIDDING STOP IN THE CENTER DIVIDE IT WAS DISCOVERED THAT THE WHEEL A…"~4,726 mi, complaint #867887
  39. #39

    wiper and washer

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WIPERS RANDOMLY COME ON (AND STAY ON FOR SEVERAL MINUTES) WHEN TAKING LEFT HAND TURNS. THE WIPER CONTROL IS ON THE RIGHT SIDE. WHEELS LOSE AIR PRESSURE AND DEFLATE FREQUENTLY. *TT"~22,000 mi, complaint #887540

NHTSA investigations

Search NHTSA's own recall and complaint database for JEEP COMPASS directly.