2013 HYUNDAI SONATA

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine internal

    45 stranded, 175 unsafe, 3 annoyance

    223
    incidents
    Typical range: 69,000129,500 mi

    Median 103,000 mi, based on 181 reports (48% had no usable mileage)

    • "PURCHASED 2013 HYUNDAI SONATA GLS AT STREETBORO OHIO HYUNDAI DEALER NEW IN MID JUNE 2012. VEHICLE SEEMED OK BUT AT ABOUT 1500 MILES IDLE BECAME ROUGH PARTICULARLY AT IDLE IN DRIVE AT LIGHTS AND STOPS. TOOK IN TO DEALER AND WAS TOLD AFTER 4 DAYS IN SHOP THAT PR…"~1,533 mi, complaint #936794
    • "A KNOCKING SOUND COULD BE HEARD UNDER THE HOOD AS I STARTED MY CAR UP. I TOOK IT TO THE MAINTENANCE MECHANIC IMMEDIATELY, AND WAS INFORMED THE ENGINE WAS GOING BAD. I WAS INSTRUCTED TO DRIVE IT TO THE NEAREST HYUNDAI DEALERSHIP, WHICH IS 4 MILES AWAY. UPON…"~63,223 mi, complaint #1530050
    • "2.5 WEEKS AFTER 90,000 MILE SERVICE (JUNE 9, 2017) AND 3X RECALL INSPECTIONS (INCLUDING NHTSA CAMPAIGN 17V152000), WHILE DRIVING DOWN THE HIGHWAY AT HIGHWAY SPEEDS (~ 75 MPH ON I-355), I EXPERIENCED GRADUAL LOSS OF POWER. I NOTICED SOME LIGHT WHITE SMOKE FROM…"~91,000 mi, complaint #1388501
    • "MY ENGINE BLEW OUT AFTER THE RECALL WAS SAID TO BE COMPLETE. *TR"~125,900 mi, complaint #1662033
    • "The engine sounds like piston slapping. The engine still running but can not drive. "~255,619 mi, complaint #1878750
  2. #2

    engine stall or no start

    103 stranded, 117 unsafe, 1 annoyance

    221
    incidents
    Typical range: 64,000124,500 mi

    Median 94,500 mi, based on 266 reports (35% had no usable mileage)

    • "JUST BOUGHT A HYUNDAI SONATA 2013 THAT THE STEERING WHEEL LOCKS AND I CAN'T START THE CAR. I NEED ANOTHER PERSON TO TURN THE STEERING WHEEL BECAUSE IT LOCKS SO HARD. I HAVE BEEN STRANDED TWICE WHERE I NEEDED HELP. JUST TODAY I HURT MY WRIST, HAND AND ARM TRYIN…"~1,900 mi, complaint #987917
    • "WHILE DRIVING ON THE HIGHWAY, ALL LIGHTS ON THE DASHBOARD FLASHED ON, THEN ENGINE TURNED OFF. PULLED OFF TO THE SIDE OF THE ROAD. SMOKE CAME FROM THE ENGINE FOR A MOMENT. TRIED TO RESTART THE CAR, BUT IT WON'T START. ALL LIGHTS AND ELECTRONICS WORK IN CAR. NO…"~63,700 mi, complaint #1477384
    • "WHILE ON THE HIGHWAY IN MOTION, CAR STALLED WARNING. ALL LIGHTS ON THE DASHBOARD CAME ON. COULD NOT BRAKE. COULD NOT SHIFT CAR OUT OF DRIVE. COULD NOT TURN THE CAR OFF. HAD TO ENGAGE EMERGENCY BRAKE."~92,100 mi, complaint #1641742
    • "The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at 30 - 35 mph, the vehicle stalled while going up a hill. The contact was able to use the emergency brakes to pull over into a ditch, in order to stop the vehicle. No warning lights…"~117,000 mi, complaint #1766340
    • "MY LIGHTS HAVE BEEN CONTINUALLY BLOWING FOR WELL OVER A YEAR ALMOST 2.EVERY 2 OR SO MONTHS I VE HAD TO REPLACE THEM.DEALER SAID THEY COULDNT DO ANYTHING IM STILL REPLACING BULBS.TJE CONTROL ARM ON THE PASSENGER SIDE GABE ME PROBLEMS .WAS TLOD WARRANTY WAS OU…"~1,288,000 mi, complaint #1612993
  3. #3

    lighting exterior

    114 unsafe, 10 broken, 19 annoyance

    143
    incidents
    Typical range: 58,500100,000 mi

    Median 80,000 mi, based on 117 reports (49% had no usable mileage)

    • "I HAVE BEEN DRIVING THIS CAR FOR A LITTLE OVER A YEAR AND IN THE PAST MONTH IT HAD HAPPENED A FEW TIMES WHEN DRIVING AT NIGHT THE HEADLIGHTS HAVE WENT OFF WHILE DRIVING FIRST IT HAPPENED WHEN USING THE TURN SIGNALS AND THEN IT DONE IT WHILE DRIVING WITHOUT USI…"~6,000 mi, complaint #1525751
    • "BOTH OF MY BRAKE LIGHTS BURNED OUT AND MELTED THE PLASTIC HOUSING AND WIRES."~64,000 mi, complaint #1471096
    • "TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE EXTERIOR BRAKE LAMPS ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE JIM BERT HYUNDAI DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO CORROSION. THE BULBS WERE REPLACED…"~85,000 mi, complaint #1390576
    • "THIS CAR'S LEFT-REAR BRAKE LIGHT ALWAYS HAS SOME PROBLEM, IT BURNS OUT VERY OFTEN. RECENTLY, I FOUND THAT THE PLASTIC BULB HOLDER WAS BURNED AND MELTED TOO. I HAVE READ FROM THE INTERNET, THE HYUNDAI 2013 SONATAS HAVE THE SAME COMMON PROBLEMS, NOT JUST MY CAR…"~110,000 mi, complaint #1612693
    • "I HAVE TO REPLACE BOTH FRONT AND BACK LIGHTS VERY OFTEN. THEY ARE ALWAYS BLOWING OUT. VERY UNSAFE. THERE HAVE BEEN TIMES WHEN BOTH FRONT LIGHTS HAVE GONE OUT AND I'VE ENDED UP IN VERY DANGEROUS SITUATIONS."~180,000 mi, complaint #1678117
  4. #4

    steering electric assist

    1 stranded, 82 unsafe, 10 annoyance

    93
    incidents
    Typical range: 1,50069,000 mi

    Median 26,000 mi, based on 95 reports (26% had no usable mileage)

    • "WHILE GETTING ON THE ON-RAMP TO THE HIGHWAY, THE POWER STEERING FAILED, CAUSING ME TO ALMOST LOSE CONTROL OF THE VEHICLE. STEERING WAS EXTREMELY HARD TO USE. THE EPS LIGHT AND SKID CONTROL LIGHTS BOTH CAME ON, AND LATER BLUELINK NOTED ERROR ALSO. *TR"~590 mi, complaint #938853
    • "ON MAY 15TH I WAS AN ACCIDENT REGARDING MY 2013 HYUNDAI SONATA THE CAR SWAYS ALL OVER THE ROAD I HAVE NOTIFIED THE DEALER SEVERAL TIMES AND BEEN TOLD THERE IS NO FIX EVEN THOUGH THEY KNOW ABOUT THE ERROR THE SWAYING CAUSED AN ACCIDENT THAT RESULTED IN SEVERE I…"~15,000 mi, complaint #1070726
    • "THE STEERING OF THE CAR, ESPECIALLY AT HIGHWAY SPEEDS REQUIRES CONSTANT CORRECTION TO KEEP CENTERED. IT DOES NOT PULL TO THE LEFT OR RIGHT LIKE WHEN A VEHICLE IS OUT OF ALIGNMENT. WHEN THE WHEEL IS CENTERED IT FEELS "STICKY", WHICH CAUSES THE CAR TO JERK TO T…"~38,000 mi, complaint #1344629
    • "THIS HAS BEEN AN ISSUE FROM DAY ONE SINCE I PURCHASED THE CAR USED IN JANUARY 2018. FIRST DRIVE TO WORK. THE PROBLEM IS THAT THE STEERING STICKS AT HIGHWAY SPEEDS 50-75 MPH. AS ONE DRIVES DOWN THE ROAD, YOU ARE ALWAYS MAKING LITTLE ADJUSTMENTS TO KEEP THE CA…"~70,000 mi, complaint #1450399
    • "MY STEERING WHEEL STARTS SHAKING WHEN I GO OVER 60MPH AND WHENEVER I DRIVE THROUGH A SLIGHTLY BUMPY ROAD"~151,000 mi, complaint #1680950
  5. #5

    steering rack mechanical

    1 stranded, 69 unsafe, 6 annoyance

    76
    incidents
    Typical range: 50,000114,000 mi

    Median 73,000 mi, based on 60 reports (33% had no usable mileage)

    • "CAR DRIFTS TO LEFT AND RIGHT. FIGHT TO KEEP ON ROAD. HYUNDAI SAYS GET USED TO IT. GOV.'T NEEDS TO STEP IN AND FIX THIS BEFORE SOMEONE GETS KILLED!!!!! *TR"~529 mi, complaint #944828
    • "COUPLER IN THE STEERING. MAKING NOISE AND LOSE ,RESEARCH DONE AND FOUND QUITE A FEW COMPLAINTS ABOUT THIS PROBLEM. IT IS VERY DANGEROUS AND THE CAR COULD LOOSE CONTROL AT ANY TIME."~59,000 mi, complaint #1580214
    • "THE STEERING IN THIS CAR IS FAULTY AND IT'S BECOMING DANGEROUS. I DON'T HAVE THE ISSUE EVERY TIME I DRIVE IT, BUT IT'S HAPPENING MORE OFTEN AS OF LATE. WHEN MAKING A RIGHT OR LEFT TURN THE CAR WILL OVER TURN (QUICKLY JERK) TOWARDS THE CURVE OR TOWARDS ONCOMING…"~73,500 mi, complaint #1440998
    • "STEERING COUPLER WORN OUT AFTER JUST 103,000 MILES . WHEN I BROUGHT IT TO THE DEALER THEY KNEW EXACTLY WHAT THE ISSUE WAS . THEY HAVE HAD SEVERAL IDENTICAL PROBLEMS WITH THE SONATA . THIS IS A DANGEROUS PROBLEM AND IT NEEDS TO BE ADDRESSED IN A NATION WIDE REC…"~103,000 mi, complaint #1350096
    • "TAKATA RECALL THERE IS A RATTLING INSIDE THE STEERING WHEEL THAT SHOULD NOT BE TAKEN PLACE I CALLED THE HYUNDAI DEALERSHIP HERE IN CLEVELAND OHIO. RICK CASE HYUNDAI LOCATED AT EAST 200TH STREET AND THEY SAID THERE WAS NO RECALL WHEN I CALL THEM. THEY TOLD ME I…"~171,000 mi, complaint #1492073
  6. #6

    airbag system

    65 unsafe

    65
    incidents
    Typical range: 49,000105,500 mi

    Median 86,000 mi, based on 83 reports (32% had no usable mileage)

    • "I WAS INVOLVED IN A T-BONE COLLISION WITH ANOTHER VEHICLE THAT RAN A REDLIGHT. WHILE I WAS TRAVELING AT APPROXIMATELY 20-25 MPH, THE VEHICLE I COLLIDED WITH WAS TRAVELING AT APPROXIMATELY 35-45 MPH. MY FRONT BUMPER WAS TORN OFF IN THE COLLISION AS WELL AS BO…"~7,500 mi, complaint #1054210
    • "TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE THE VEHICLE WAS STATIONARY AND DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. HUB HYUNDAI OF HOUSTON, TEXAS WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT…"~49,000 mi, complaint #1406106
    • "FIRST- AIRBAG LIGHT COMES ON RANDOMLY DRIVING, IN PARK OR REVERSE. SECOND MY INTERIOR LIGHT IS IN DOOR MODE DOES NOT GO OFF AS IT SHOULD THIS IS RANDOM AS WELL SOMETIMES IT WILL GO OFF OTHER TIMES IT DOES NOT. I HAVE TO KEEP IT IN OFF MODE - NOT FUN AT NIGHT…"~77,000 mi, complaint #1519012
    • "TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 75 MPH, THE CONTACT FELL ASLEEP AND CRASHED INTO A HIGHWAY BARRIER AND A CEMENT POST. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK, COLLAR BONE, AND BACK THAT REQUIRED MEDICAL…"~100,000 mi, complaint #1481554
    • "The contact owns a 2012 Hyundai Sonata. The contact stated that while driving at approximately 65 MPH, the vehicle crashed into a deer. During the crash, the front end of the vehicle was severely damaged but the air bags did not deploy. The driver sustained a…"~240,000 mi, complaint #1854939
  7. #7

    brake hydraulics

    1 stranded, 57 unsafe, 1 annoyance

    59
    incidents
    Typical range: 27,00094,000 mi

    Median 69,500 mi, based on 48 reports (52% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE ERRONEOUSLY ACCELERATED AND ALL ATTEMPTS TO DECELERATE FAILED. IN ADDITION, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE VEHICLE WAS TAKEN TO THE DEALER BUT…"~800 mi, complaint #960900
    • "TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKES WERE ENGAGED. THE CONTACT HAD TO USE EXCESSIVE FORCE SEVERAL TIMES BEFORE THE VEHICLE HALTED. THE FAILURE OCCURRED FIVE TIMES. THE DEALER STATED THAT T…"~34,800 mi, complaint #1109554
    • "PERIODICALLY LOSING BRAKE PRESSURE CAUSING THE BREAK PEDAL TO GO DOWN THE FLOOR WITH NO BREAKING ACTION. NEED TO PUMP THE BREAK IN ORDER TO STOP. PLENTY OF BRAKE FLUID."~67,000 mi, complaint #1693590
    • "THE MASTER CYLINDER FAILED WHILE IN A PARKING LOT. A HARD STOP BY HITTING THE CURB."~107,075 mi, complaint #1370279
    • "The contact owned a 2013 Hyundai Sonata Hybrid. The contact stated while driving at 20-30 MPH, he heard an abnormal beeping sound and the vehicle experienced a loss of automotive power. The brake pedal was depressed but failed to respond and remained on the fl…"~200,000 mi, complaint #1760013
  8. #8

    engine oil consumption

    3 stranded, 53 unsafe, 1 annoyance

    57
    incidents
    Typical range: 87,000142,000 mi

    Median 108,500 mi, based on 32 reports (59% had no usable mileage)

    • "The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle in front of her stopped abruptly, prompting her to slam on the brakes. The contacts vehicle was rear-ended by another vehicle, which caused her t…"~5,500 mi, complaint #1922097
    • "MY CAR TAKE MORE ENGINE OIL EVERY 400 MILES MY CAR NEED 1.5 LITERS ENGINE OIL AND MY STEERING SOME TIME STUCK AND WE FEEL NOT SAFE FOR DRIVING."~98,000 mi, complaint #1706672
    • "The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated, the vehicle had been in for service just days prior to the warning light being illuminated. After a visual inspection…"~110,000 mi, complaint #2075653
    • "FEB 2020 CHECK ENGINE LIGHT FLICKERED ON AND OFF. OIL CHANGE WAS NOT DUE AT THAT TIME. I STOPPED OFF AT A LOCAL OIL SHOP, THEY TOPPED OFF THE OIL. THEN MADE AN APPT WITH HYUNDAI REPAIR SHOP. SINCE FEBRUARY I HAVE COMPLETED MULTIPLE OIL CONSUMPTION TRIALS. WHEN…"~130,000 mi, complaint #1673516
    • "I TOOK MY CAR IN TO THE HYUNDIA DEALERSHIP FOR A RECALL FOR HEAVY OIL CONSUMPTION; THEY TOLD ME THE CATALYTIC CONVERTER WENT OUT BECAUSE IT WAS CLOGGED, I TOLD THEM IF IT WAS CLOGGED IT WAS DUE TO THE OIL LOSS THAT MADE IT WAY INTO THE CATALYTIC CONVERTER. TH…"~170,000 mi, complaint #1612956
  9. #9

    steering column

    50 unsafe, 7 annoyance

    57
    incidents
    Typical range: 65,000109,000 mi

    Median 95,500 mi, based on 50 reports (30% had no usable mileage)

    • "SEVERE LOOSE PLAY & CLUNK IN STEERING COLUMN AND STEERING WHEEL. STEERING WHEEL SHAKING WHILE DRIVING & LOSS OF CONTROL AND TROUBLE STAYING IN LANE. VEHICLE ONLY HAS 4,200MI'S."~4,200 mi, complaint #1416497
    • "THE STEERING WHEEL CLICKS THE STEERING WHEEL COUPLING HAS GONE BAD IN MOTION AND STATIONARY"~63,000 mi, complaint #1708401
    • "KNOCKING IN STEERING COLUMN, PLACING IN GEAR (PARK/REVERSE) AUTOMATIC LOCKS NOT ALWAYS WORKING AND BACK UP CAMERA BLUE AND GLITCHING."~94,000 mi, complaint #1549127
    • "STEERING COUPLER WAS RECALLED AND REPLACED AT AROUND 80,000, ENGINE FAILED AT 106,000ISH AND WAS REPLACED BY HYUNDAI WITH REMANUFACTURED MOTOR, STEERING IS MAKING NOISE AGAIN AND ACTING EXACTLY LIKE BEFORE RELATED TO THE STEERING COLUMN COUPLER. NOTICED A LOT…"~109,000 mi, complaint #1544394
    • "MY STEERING COLUMN STARTED MAKING A CLACKING NOISE WITH ANY TURNING OF THE STEERING WHEEL AND GOING OVER ANY BUMPS, DIPS IN THE ROADWAY MADE IT EVEN WORSE. THERE WAS SOME PLAY TO THE STEERING WHEEL MAKING IT SEEM LIKE YOU COULD LOSE CONTROL AT ANY MOMENT. IT W…"~130,380 mi, complaint #1634914
  10. #10

    wiring harness

    3 stranded, 46 unsafe, 2 annoyance

    51
    incidents
    Typical range: 60,000131,500 mi

    Median 95,000 mi, based on 35 reports (59% had no usable mileage)

    • "ENGINE SHUTS OFF WHILE DRIVING RESULTING IN TWO MINOR ACCIDENTS/OFF/ROAD INCIDENTS, BATTERY (WHICH HAS TESTED IN EXCELLENT CONDITION) NEEDS TO BE JUMP STARTED 4-5 TIMES A WEEK, SOMETIMES MORE. RADIO, CHARGING PORTS, AND STEERING WHEEL CONTROLS ARE NOT CURRENT…"~32,000 mi, complaint #1231840
    • "THE BREAK LIGHTS KEEP BURNING OUT. THEY HAVE MELTED THE PLASTIC THAT HOLDS THE LIGHT BULB. I REPLACE THE LIGHT BULBS ONCE A MONTH. IT SEEMS LIKE IT HAS A BAD POWER SURGE OR FAULTY WIRES. I HAVE SWITCHED TO LED LIGHT BULBS AND THEY STILL DON'T WORK. I HAVE SEEN…"~60,000 mi, complaint #1732058
    • "BRAKE LIGHTS KEEP BURNING OUT,HAVE TO REPLACE BULBS EVERY FEW WEEKS, IT HAS BURNED/MELTED THE HOUSING TO THE POINT THAT BULB CAN NO LONGER BE LOCKED IN PLACE IN THE HOUSING, INTERIOR LIGHTS START TURNING ON AND OFF ON THEIR OWN, STEERING WHEEL BUTTONS WILL PER…"~85,000 mi, complaint #1522479
    • "DRIVING [REDACTED ADDRESS] MY CAR SOUNDED LIKE IT WAS GOING TO FALL APART. THEN 2 MINS LATER IT SHUTS OFF ON ME. LEAVING ME STRANDED FOR AN HOUR ON I66. HAD TO HAVE IT TOWED BACK TO MY HOUSE. I'VE BEEN COMPLAINING ABOUT HEARING KNOCKING NOISES AND MY LIGHTS CO…"~131,589 mi, complaint #1526930
    • "The electrical system of the vehicle malfunctions regularly. When the headlights are on, the brake lights are stuck on and do not turn off, nor do they properly "activate" when braking. If the headlights are off, they work just fine. If the headlights are on,…"~235,903 mi, complaint #1881330
  11. #11

    fuel tank and lines

    2 stranded, 47 unsafe, 1 annoyance

    50
    incidents
    Typical range: 84,000182,500 mi

    Median 109,000 mi, based on 26 reports (65% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THAT THERE WAS AN ODOR OF FUEL PRESENT IN THE VEHICLE. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER, WHO WAS UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE…"~1,000 mi, complaint #1119244
    • "LATE APRIL NOTICED GAS ODOR COMING FROM CAR AFTER TURNING IT OFF. HYUNDAI WEBSITE INDICATED RECALL FOR THIS ISSUE - CAMPAIGN 189. CONTACTED HYUNDAI TO FIND OUT HOW TO GET FIXED. THIS IN PART THEIR RESPONSE: OUR RECORDS INDICATE THAT YOUR VEHICLE IS NOT AFFECTE…"~59,500 mi, complaint #1664861
    • "TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT HE SMELLED FUEL FUMES INSIDE THE VEHICLE WHILE DRIVING [REDACTED ADDRESS]. WHEN HE ARRIVED HOME, THE CONTACT SMELLED SMOKE AND SAW FLAMES UNDER THE HOOD OF THE VEHICLE. THE CONTACT EXITED THE…"~101,000 mi, complaint #1545479
    • "HELLO. MY CAR STARTED TO GET A VERY STRONG GAS SMELL COMING FROM THE ENGINE COMPARTMENT SO I MADE AN APPOINTMENT TO THE DEALER TO HAVE THEM CHECK IT. THE DAY OF MY APPOINTMENT I COULD BARELY BREATH BECAUSE THE SMALL OF GAS WAS SO STRONG. I OPENED UP THE HOOD A…"~180,000 mi, complaint #1591424
    • "MY CAR'S ENGINE CAUGHT FIRE DUE TO A HYUNDAI FUEL LINE/ ENGINE RECALL"~230,000 mi, complaint #1710711
  12. #12

    alignment and pull

    46 unsafe

    46
    incidents
    Typical range: 014,500 mi

    Median 5,500 mi, based on 70 reports (4% had no usable mileage)

    • "MY SONATA LIMITED WANDERS ALL OVER THE HIGHWAY, I CANNOT KEEP IT STRAIGHT, IT IS DANGEROUS AND I HAVE NEARLY CRASHED INTO OTHER VEHICLES. ITS AN ONGOING PROBLEM. I HAVE SPENT MANY HOURS ON CALLS AND IN THE DEALERSHIP TRYING TO GET THIS ISSUE RESOLVED AND THEY…"~500 mi, complaint #1054463
    • "CAR WONDERS IN LANE. IMPOSSIBLE TO HOLD A STEADY LINE WHILE STEERING CAR. IN WINDY SITUATIONS CAR CAN MAKE ENTIRE HALF LANE SHIFTS, BEFORE BEING ABLE TO CORRECT SITUATION. ON VERY RUTTED ROADWAYS, YOU NEVER KNOW WHICH WAY CAR IS GOING TO MOVE. CAN NOT ANT…"~3,800 mi, complaint #974439
    • "VEHICLE WILL NOT HOLD A STRAIGHT LINE AND WONDERS ALL OVER THE ROAD. *TR"~8,000 mi, complaint #1018095
    • "VEHICLE WANDERS FROM LANE TO LANE REQUIRING CONSTANT CORRECTION. THIS CONDITION CAUSES FATIGUE WHEN TRAVELING AT HIGHWAY SPEEDS. VEHICLE DRIVER CAN NOT TAKE THEIR ATTENTION OFF THE ROAD FOR MORE THAN A FEW SECONDS, ESPECIALLY IN WINDY CONDITIONS OR HEAVY TRAFF…"~13,294 mi, complaint #998211
    • "I RECENTLY TOOK MY WIFE'S CAR TO A BETA CLUB CONVENTION, WITH 4 TEENAGE CHILDREN. WHEN I HIT THE INTERSTATE IT WAS VARY HARD TO KEEP THE CAR IN MY LANE AT 70 MPH. THE STEERING WOULD CATCH AND JERK ME ONE WAY OR THE OTHER. IT WAS EXHAUSTING JUST TRYING TO CONC…"~80,000 mi, complaint #1360629
  13. #13

    other

    16 unsafe, 22 annoyance

    38
    incidents

    Commonly reported, insufficient mileage data - n=20, median 40,500 mi, no reliable range below 25 reports.

    • "THE PLASTIC TABS ON THE LEFT SIDE BUMPER COVER (SO CALLED BUMPER) BROKE COMPLETELY OFF WHEN IT APPEARS THAT THE L- SHAPED LIP OF THE PLASTIC SHIELD UNDER THE CAR RUB UP AGAINST A PARKING CURVE. THE BOTTOM OF THE BUMPER OR THE SHIELD UNDERNEATH THE CAR WAS NOT…"~4,061 mi, complaint #957415
    • "TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, A SCRAPPING SOUND EMITTED FROM THE FRONT DRIVER WHEEL. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THAT FENDER LINER NEEDED TO BE REPLACED. T…"~12,623 mi, complaint #1133051
    • "THE CAR SENT ME AN EMAIL AND IT IS NOT MY CAR. THIS HAS HAPPENED SINCE IT WAS NEW. ISN'T THIS A SEVERE SECURITY PROBLEM FOR THE REAL OWNER? NO ONE HAS EVER RESPONDED AT HYUDAI. I HAVE MADE CONTACT ON SEVERAL OCCASIONS OVER THE YEARS. I GUESS THEY DON'T CAR…"~37,107 mi, complaint #1215385
    • "I TOOK MY CAR TO WIN HYUNDAI IN EL MONTE, CA FOR RECALL CAMPAIGN 162. ON 9/16/17. I WAS TOLD IT WAS COMPLETE, AND RECEIVED IT BACK WITH OTHER PROBLEMS AND ATTEMPTS TO "UPSELL" ME. IT APPEARS THAT THE RECALL WAS NOT DONE. I SENT AN EMAIL TO HYUNDAI CORPORATE AN…"~56,895 mi, complaint #1408783
    • "Odometer Fraud. The contact purchased a 2013 Hyundai Sonata. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 180,000, and at the time of registration, it was discovered tha…"~230,000 mi, complaint #2214180
  14. #14

    hv system fault reduced power

    6 stranded, 29 unsafe

    35
    incidents
    Typical range: 86,000134,000 mi

    Median 100,000 mi, based on 32 reports (54% had no usable mileage)

    • "HYBRID DRIVE SYSTEM ALARMED AND THEN FAILED ON FREEWAY CAUSING CAR TO ROLL TO STOP.. 12V SYSTEM FAILED W/NO EMERGENCY FLASHERS, LIGHTS OR 12 VOLT ELECTRICAL SYSTEMS. ALL NON-OPERATIVE."~50,396 mi, complaint #1711157
    • "BEGINNING AT AROUND 90K MILES, THERE WAS INTERMITTENT STUTTERING, ABOUT 2 SECONDS APART, WHEREBY THE VEHICLE WOULD LOSE POWER WHILE IN MOTION; AT VARIOUS SPEEDS, BOTH ON ACCELERATION AND DECELERATION OR COASTING. THE EPISODES WERE ONLY HAPPENING AFTER THE CAR…"~91,993 mi, complaint #1674462
    • "WHILE PULLING INTO A BUSY INTERSECTION MY CAR DECIDED TO DIVE OUT. THE WARNING SIGN 'HYBRID SYSTEM WARNING /PULL OVER SAFELY AND STOP DRIVING' 'CHECK POWER CHARGING' CAME ON AND MY CAR CAME TO A HALT. I WAS PRESSING THE GAS BUT COULDN'T ACCELERATE ONLY CRUISE…"~106,335 mi, complaint #1445616
    • "I AM GETTING A ERROR - FLASHING BLUE LIGHTS SAYING ' HYBRID SYSTEM WARNING DO NOT DRIVE ' CHECK BRAKES. THE CAR WILL NOT DRIVE, AND THE BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR."~145,000 mi, complaint #1691557
    • "TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, AN AUDIBLE CHIME WAS HEARD. SEVERAL UNKNOWN WARNING LIGHTS STARTED TO FLASH. ALSO DISPLAYED WAS A MESSAGE WHICH STATED THAT HYBRID SAFELY STOP-DO NOT DRIVE…"~160,000 mi, complaint #1657989
  15. #15

    acceleration loss or hesitation

    25 unsafe, 1 annoyance

    26
    incidents
    Typical range: 43,00097,000 mi

    Median 79,000 mi, based on 40 reports (38% had no usable mileage)

    • "TL* THE CONTACT'S WIFE OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE CONTACT'S WIFE DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE HESITATED FOR A FEW SECONDS, RAPIDLY ACCEL…"~22,000 mi, complaint #1389848
    • "TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PETAL WAS DEPRESSED. IN ADDITION, WHEN PARKED, THE V…"~52,772 mi, complaint #1229383
    • "WHILE DRIVING MAKING A TURN, WHEN I GIVE THE GAS THE RPM ACCELERATE BUT THE CAR DOES NOT SPEED UP."~80,000 mi, complaint #1469639
    • "I NEED TO ADD MORE DESCRIPTION TO MY PREVIOUS COMPLAINT. I DID NOT DESCRIBE THE PROBLEM IN DETAIL WHEN DRIVING AROUND IN THE CITY, COMING TO A STOP, (SOMETIMES THE BRAKE DOESN'T ENGAGE) BUT MORE OFTEN, THE CONCERN IS WHEN TRYING TO TAKE OFF AFTER COMING TO AN…"~90,000 mi, complaint #1472708
    • "PRIOR TO THIS ALL STARTING THE ESC DASH LIGHT CAME ON. WE PULLED OVER, SHUT THE CAR OFF, TURNED IT BACK ON AND THE LIGHT WENT OFF. NOT SURE IF IT WAS RELATED BUT THE ACCELERATION ISSUES STARTED THE SAME DAY. WHEN PUSHING ON THE GAS PEDAL AT TIMES THE CAR DO…"~153,000 mi, complaint #1626075
  16. #16

    transmission automatic

    26 unsafe

    26
    incidents
    Typical range: 15,00088,500 mi

    Median 50,000 mi, based on 43 reports (9% had no usable mileage)

    • "WHERE DO I START. THIS CAR HAS BEEN MORE PF A PAIN THAN ANYTHING. AFTER DEALING WITH THE STEERING SENSITIVITY ISSUE WHICH RESULTED IN NEW TIRES AT 12000 MILES, I NOW HAVE A TRANSMISSION ISSUE THAT THE DEALER CANNOT DIAGNOSE. *TR BEGINNING ONE MONTH AGO THE…"~15,000 mi, complaint #998392
    • "TRANSMISSION HEAT SENSOR FAILURE, CAUSING CAR TO HAVE PROPULSION ISSUES IN TRAFFIC. THIS IS A COMPLAINT BY SEVERAL OWNERS FROM 2011 THROUGH 2014."~41,000 mi, complaint #1623309
    • "TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NELLEY HYUNDAI WHERE IT WAS DIAGNOSED AS A TRANSMISSION RANGE SENSOR ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTU…"~74,036 mi, complaint #1384773
    • "VEHICLE IS INTERMITTANTLY CUTTING OUT WHILE DRIVING OR AT A STOP. 88K MILES MULTIPLE EVENTS WITHIN DAYS NOW. ESC COMES ON AND WON'T TURN OFF SINCE WARM WEATHER ARRIVING. NORMAL DRY RUNNING CONDITIONS. LOSS OF POWER TO DRIVETRAIN. ACCELERATOR DEPRESSED CAUSES…"~88,300 mi, complaint #1572494
    • "OUT OF NO WHERE THE TRANSMISSION STARTED TO GIVE ME ISSUES. IT NOW TAKES LONGER FOR THE GEAR TO CHANGE FROM A STOP, REVING MY CAR PAST 4,000 RPM'S TO 5,000RPM'S. WHEN BREAKING THE GEARS JERK WHEN LOWERING, AND WHEN DRIVING WITH CRUISE CONTROL, MY CAR WILL NOT…"~193,000 mi, complaint #1674485
  17. #17

    door latch and hinge

    18 unsafe, 2 broken

    20
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "MY 2013 HYUNDAI SONATA DRIVER SIDE DOOR HANDLE WHEN I UNLOCKED MY DOOR TO GET IN MY VEHICLE IT WILL NOT OPEN AT ALL EVEN WITH THE KEY TO UNLOCK MY DRIVERS SIDE!"~53,000 mi, complaint #1633940
    • "UNLOCKED DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE"~107,000 mi, complaint #1626887
  18. #18

    unintended acceleration

    20 unsafe

    20
    incidents

    Commonly reported, insufficient mileage data - n=21, median 15,000 mi, no reliable range below 25 reports.

    • "FIRST OCCURRENCE I WAS SITTING AT A STOP LIGHT AND STARTED TO MOVE, CAR LUNGED FORWARD WITH AN UNATTENDED ACCELERATION. SECOND OCCURRENCE I WAS AT AN INTERSECTION WAITING TO PROCEED THROUGH, STEPPED ON THE GAS PEDAL AND CAR DID NOT ACCELERATE. THIRD OCCURREN…"~950 mi, complaint #1021023
    • "MY WIFE HAD AN ACCIDENT TODAY WHICH SEEMS TO BE CAUSED BY SOME KIND OF MECHANICAL ACCELERATION WHEN SHE WAS PULLING INTO A PARKING SPACE. IT ALL HAPPENED SO FAST THAT, AT FIRST, SHE THOUGHT SHE MIGHT HAVE PUSHED THE ACCELERATOR INSTEAD OF THE BRAKE. BUT, AS…"~9,800 mi, complaint #1071396
    • "ON MAY 19, 2014, AROUND 9:20 AM. I WAS COMING HOME AND DRIVING INTO THE GARAGE WHEN I PUT MY RIGHT FOOT ON THE BRAKE. THE CAR ACCELERATED LIKE A ROCKET! I PUT MY LEFT AND RIGHT FOOT ON THE BRAKE SCREAMING FOR THE CAR TO STOP. THE CAR DIDN'T STOP TILL THE BUMPE…"~15,000 mi, complaint #1070302
    • "ON 5/24/2016, MY VEHICLE UNEXPECTEDLY ACCELERATED WHILE IN THE REVERSE POSITION. I WAS REVERSING INTO A PARKING SPOT WHEN THE ENGINE REVVED AND FLUNG ME FORWARD INTO A BRICK WALL. LUCKILY NO ONE WAS HURT AND DISTANCE BETWEEN THE PARKING SPOT AND THE WALL WASN'…"~60,000 mi, complaint #1398041
    • "FEBURARY 28 2019 COMING HOME FROM MY MOTHERS BIRTHDAY DINNER MY 2013 HYUNDAI SONATA ACCELERATED ON IT'S OWN. THE VEHICLE WENT FROM 35MPH TO 65MPH IN A FEW SECONDS. BETWEEN THE RAIN AND SUDDEN ACCELERATION THE VEHICLE LOST TRACTION. I TRIED THE BRAKES, EMERGENC…"~90,000 mi, complaint #1664661
  19. #19

    seatbelt and pretensioner

    18 unsafe, 1 broken

    19
    incidents

    Commonly reported, insufficient mileage data - n=17, median 65,000 mi, no reliable range below 25 reports.

    • "THE VEHICLE WAS IN MOTION ON A CITY STREET. WE WERE TRAVELING APPROXIMATELY 25 MILES AN HOUR THROUGH A GREEN LIGHT WHEN ANOTHER VEHICLE RAN THE RED LIGHT AND HIT US AT APPROXIMATELY 45+ MILES AN HOUR. THE FRONT OF THE VEHICLE WAS SIGNIFICANTLY DAMAGED AND THE…"~21,043 mi, complaint #1314204
    • "SEATBELT FAILED TOO RETRACT CORRECTLY ALLOWING DOOR TO BE SHUT ON IT LEADING TOO DOOR AJAR SENSOR DAMAGE OR FAILURE LEAVING RED LIGHT AT BOTTOM OF DRIVER DOOR ALWAYS TURNED ON DRAINING BATTERY EVERY TIME OVERNIGHT. ONLY FIX FOR THIS WAS TOO REMOVE SENSOR TO PR…"~65,000 mi, complaint #1745851
    • "MY SEAT BELT IS FRAYING THIS STARTED HAPPENING IN JULY. WE HAVE OWNED THIS CAR SINCE 2014. THE FIRST IMAGE IS MY CARS SEAT BELT THE SECOND IMAGE IS THE ONE I BOUGHT USED FROM A AUTO REPAIR SHOP AND IT APPEARS TO HAVE THE SAME ISSUE."~100,000 mi, complaint #1615476
    • "THE REAR SEAT MIDDLE SEATBELT DOES NOT LOCK. IT SLIPS IN AND OUT, THEREFORE ELIMINATING THE POSSIBILITY OF A SAFETY RESTRAINT FOR THE MIDDLE REAR PASSENGER. THIS OCCURED WHEN SITTING STILL, AND ATTEMPTING TO SECURE A CHILD INTO THE SEAT."~107,120 mi, complaint #1459064
    • "The contact owns a 2013 Hyundai Sonata. The contact stated that the chest strap failed to tighten after locking the seat belt into place. The vehicle was taken to a local dealer where it was diagnosed with needing the seat belt retractor to be replaced. The ve…"~179,000 mi, complaint #1789094
  20. #20

    suspension struts shocks

    1 stranded, 15 unsafe

    16
    incidents

    Commonly reported, insufficient mileage data - n=19, median 75,000 mi, no reliable range below 25 reports.

    • "I RECEIVED A LETTER FROM HYUNDAI EXTENDING THE WARRANTY FOR THE FRONT COIL SPRINGS FOR 2011-2014 SONATAS AS WELL AS 2012-2016 ELANTRAS; NOTE THEY DID NOT REFER TO IT AS A "RECALL" AND THERE IS NO DATE ON THE LETTER. I FOLLOWED THE INSTRUCTIONS ON HOW TO FILE A…"~39,623 mi, complaint #1576760
    • "DRIVERS SIDE COIL SPRING BROKE FROM CORROSION. SEE PHOTO NOTICED AT 43,600 MILES, NOT SURE HOW LONG IT WAS BROKEN."~43,600 mi, complaint #1494724
    • "COIL SPRINGS. WE LIVE IN A COLD CLIMATE STATE AND OUR CONCERNED THAT OUR COIL SPRINGS MIGHT BE DEFECTIVE OR CORRODED LIKE THE SPRING PROBLEMS IN THE 2011 SONATA MODELS. WE OWN THE 2013 SE SONATA MODEL WHICH ONE WOULD THINK HAS A BETTER SUSPENSION THAN THE S…"~70,000 mi, complaint #1363438
    • "WHILE DRIVING, THE FRONT COIL SPRING FRACTURED, WHICH RESULTED IN THE BROKEN COIL PUNCTURING THE TIRE. THIS OCCURRED ON A WINDING COUNTRY ROAD AROUND A HAIRPIN TURN AT 6PM IN THE EVENING. HOWARD COUNTY POLICE WERE CALLED UNTIL A TOW TRUCK ARRIVED DUE TO THE…"~80,000 mi, complaint #1347599
    • "WHILE PARKED AT THE AIRPORT FOR 2 WEEKS, THE RIGHT FRONT SUSPENSION COIL BROKE. I NOTICED THE PROBLEM WHEN I ATTEMPTED TO LEAVE THE PARKING LOT AND HEARD A HORRENDOUS METAL SCRAPING NOISE. UPON STOPPING THE CAR AND INSPECTING, I COULD SEE THE COIL SPRING HANGI…"~116,000 mi, complaint #1635161
  21. #21

    battery and charging

    5 stranded, 10 unsafe

    15
    incidents

    Commonly reported, insufficient mileage data - n=15, median 90,000 mi, no reliable range below 25 reports.

    • "LIGHTS FLICKER ON AND OFF. WHEN YOU TURN THE BRIGHTS ON IT SEEMS TO DO IT MORE. THEY HAVE NO IDEA WHAT THE PROBLEM IS AS THEY HAVE REPLACED THE BATTERY AND THE ALTERNATOR TO TRY AND RESOLVE THE PROBLEM, BUT NEITHER HAVE WORKED. THEY HAVE ALSO TRIED TO RESET TH…"~43,326 mi, complaint #1223625
    • "STARTING INTERMITENTLY. STARTING PROCEDURE IS TO ENGAGE BRAKE AND THEN PRESS - ENGINE SART STOP BUTTON. AUTO WILL THEN START . FIRST INCIDENT STARTED ABOUT TWO WEEKS AGO. TOOK VEHICLE TO TEST BATTERY, BATTERY WAS BAD, REPLACE BATTERY. WORKED FINE FOR A WEEK.…"~74,450 mi, complaint #1584146
    • "I WENT TO DRIVE MY CAR TO WORK FRIDAY MORNING 6/27/2018 AND IT WAS DEAD. MY HUSBAND HAD MY BATTERY TESTED, THEY SAID IT WAS LOW SO WE BOUGHT A NEW BATTERY AND IT WORKED. CAR RAN FINE FOR THE NIGHT AND NEXT AFTERNOON, THEN OUT OF THE BLUE MY CAR STALLED AND WOU…"~90,000 mi, complaint #1487880
    • "THE BULBS ON MY VEHICLE AS WELL AS SEVERAL OTHERS SONATA'S OF THE SAME MODEL ARE HAVING ELECTRICAL FAILURE WHEN THE LIGHTS ARE SWITCHED FROM OFF TO ON WHILE DRIVING . THIS CAUSES THE CAR TO DECELERATE . I'VE ALSO NOTICED ELECTRICAL ISSUES WITH BULBS FOR THE BR…"~130,000 mi, complaint #1546664
    • "06NOV2018 FULL CAR ELECTRICAL FAILURE. CAR DIED, AND WOULD NOT RESTART. 151000, HYUNDAI, SAYS PART IS ON BACK ORDER TILL MIDDLE OF DEC 2018. I HAVE TO PAY ALL COSTS."~151,000 mi, complaint #1517261
  22. #22

    starter

    8 stranded, 5 unsafe

    13
    incidents

    Commonly reported, insufficient mileage data - n=20, median 74,000 mi, no reliable range below 25 reports.

    • "I WAS TURNING ON TO SMITH SWITCH ROAD IN ASHBURN VIRGINIA FROM WAXPOOL ROAD. I REACHED TO TURN ON THE EMERGENCY FLASHERS DUE TO BICYCLIST ON THE ROADWAY AND I BUMPED THE STARTER SWITCH FOR THE CAR AND IT SHUT THE CAR OFF WHILE IT WAS STILL IN MOTION. THIS CAUS…"~5,000 mi, complaint #1090840
    • "(KEYLESS ENTRY) THE CAR INTERMITTENTLY STARTS. WHEN THIS OCCURS, THE CAR WILL TURN ON, BUT WILL NOT START. THE DASHBOARD LIGHTS WILL COME ON AND THE STEERING WHEEL AND BRAKES WILL LOCK. SOMETIMES AFTER A COUPLE TRIES, THE CAR WILL START. THERE HAS BEEN A FEW I…"~33,000 mi, complaint #1194110
    • "WHEN I WENT TO PARK THE CAR AND TURN THE ENGINE OFF THE HORN BEGAN TO HONK AS I TRIED TO EXIT THE VEHICLE. THE HAZARD LIGHTS WHERE FLASHING AT THE SAME TIME THE HORN WAS HONKING. I RE EBTERED THE VEHICLE AND TRIED STICKING THE KEY BACK IN THE IGNITION. NO SOU…"~74,000 mi, complaint #1274821
    • "IT STARTED WITH RANDOM ELECTRICAL/WIRING PROBLEMS. RADIO VOLUME, AC SUDDENLY STOPS WORKING, THEN STARTS AGAIN, ETC... NOW IT STARTS OR DOESN'T START AT RANDOM. WHEN IT DOESN'T START, I WAIT A FEW MINUTES TO AN HOUR, THEN IT RANDOMLY STARTS WITHOUT ANY BATTERY…"~90,000 mi, complaint #1725099
    • "The contact owns a 2013 Hyundai Sonata. The contact stated while driving 55 MPH, the vehicle shut off unexpectedly and failed to restart. The engine warning light was illuminated. The vehicle was towed to an independent mechanic who determined that the failure…"~198,000 mi, complaint #2140716
  23. #23

    glass and windshield

    9 unsafe, 2 broken, 1 annoyance

    12
    incidents

    Commonly reported, insufficient mileage data - n=11, median 8,500 mi, no reliable range below 25 reports.

    • "I WAS DRIVING & HEARD SOMETHING FALLING DOWN ON MY BACK WINDOW - IT SOUNDED LIKE ICE FALLING DOWN FROM THE ROOF. I GET TO WORK & PARK IN A PARKING SPOT ONLY TO REALIZE THAT MY PANORAMIC SUNROOF HAS COMPLETELY SHATTERED! THE MIDDLE WAS CRACKED & STICKING UP & T…"~3,915 mi, complaint #970699
    • "ON MAR 18, 2014, AT APPROXIMATELY 11:25PM MY WIFE AND I HEARD A VERY LOUD NOISE, IE; EXPLOSION, THAT WE KNEW CAME FROM THE TOP OF OUR CAR. WE PULLED OVER AND NOTICED THAT OUR SUNROOF HAD EXPLODED; OVER HALF THE GLASS WAS GONE AND STREWN ALL OVER THE ROOF AND…"~8,300 mi, complaint #1055476
    • "LOCKED UNOCCUPIED VEHICLE WAS PARKED OUTSIDE IN A CLEAR OPEN AREA AND PANORAMIC GLASS ROOF SPONTANEOUSLY SHATTERED."~25,574 mi, complaint #1198373
    • "WHILE DRIVING I HIT A POT HOLE AND MY SUN ROOF GLASS BROKE"~42,500 mi, complaint #1558995
    • "THE GLASS SUNROOF EXPLODED FOR NO REASON.. I WAS DRIVING 9/5/18 ABOUT 5PM, NO ONE IN FRONT OF ME, NOTHING OVERHEADS, AND I HEARD A LOUD SOUND (LIKE A BULLET) DIDN'T SEE ANYTHING AROUND ME, THE WINDSHIELD LOOKED FINE, BUT THE GLASS SUNROOF HAD SHATTERED. THA…"~115,000 mi, complaint #1498251
  24. #24

    key fob and immobilizer

    10 unsafe, 2 annoyance

    12
    incidents

    Commonly reported, insufficient mileage data - n=10, median 78,000 mi, no reliable range below 25 reports.

    • "CAR KEY WILL GET STUCK AT IGNITION DUE THE CAR'S ELECTRICAL SHIFTER MALFUNCTION. THE CAR'S ELECTRICAL SHIFTER HAS A SAFETY FEATURE THAT LOCKS THE KEY IN WHILE THE CAR IS OUT OF "PARK", BUT WHEN IT IS MALFUNCTIONING, IT WILL NOT RELEASE THE KEY AT ALL. DRIVE…"~20,700 mi, complaint #1393247
    • "TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE ENGINE START PUSH BUTTON FAILED AND PREVENTED THE VEHICLE FROM STARTING AND THE DOORS FROM UNLOCKING. THE CONTACT STATED THAT THE FOB BATTERY WAS REPLACED; HOWEVER, THE FAILURE WAS NOT COR…"~65,000 mi, complaint #1402748
    • "TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE THE VEHICLE WAS STATIONARY, IT WOULD NOT START WHEN PROMPTED. THE VEHICLE WAS TOWED TO RICK CASE CAR INC (LOCATED AT [REDACTED ADDRESS] IN DULUTH, GEORGIA, 30096), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETE…"~72,000 mi, complaint #1391155
    • "CANNOT ENTER CAR FROM KEY REMOTE. THEN CRANKING THE CAR BECAME A REAL PROBLEM ESPECIALLY AFTER IT GOT HEATED. NOT ABLE TO START CAR ONCE IT CUT OFF."~84,000 mi, complaint #1530664
    • "WHEN PLACING THE CAR IN PARK, UNABLE TO REMOVE KEY FROM IGNITION. AS IF SYSTEM THINKS CAR NOT IN PARK. "~143,000 mi, complaint #1605633
  25. #25

    abs module

    11 unsafe

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "I HAVING A SPONGY BRAKE PEDAL AND MY ABS,BRAKE, TRACTION CONTROL LIGHT KEEP COMING ON THE DASH. THEN THEY WILL DISAPPEAR.THIS HAPPENED ABOUT SIX TIMES IN ONE DAY.WHAT MAY BE THE PROBLEM.I TOOK IT TO DEALER AND THEY COULD NOT PULL UP A CODE. *TR"~3,800 mi, complaint #1153127
    • "I WAS IN LINE AT A FAST FOOD RESTAURANT AND AS I APPROACHED THE DELIVERY WINDOW, I BRAKE THE CAR TO 3 MPH, PREPARING TO STOP BEHIND THE CAR IN FRONT. MY FOOT WAS ON THE BRAKE, BUT I FELT THE BRAKE SUDDENLY GIVING WAY, HAVING A SPONGY FEEL AS IT WAS BECOMING I…"~13,500 mi, complaint #1049931
    • "ABOUT A WEEK AGO I WAS DRIVING HOME ON MY LUNCH BREAK AND WAS HEADING DOWN MAIN STREET IN SAUGUS, MA DRIVING ABOUT 35MPH. I CAME TO THE END OF THE ROAD, AND AS THE LIGHT TURNED YELLOW, I PROCEEDED TO SLOW DOWN AND COME TO A STOP. AS I WAS SLOWING DOWN MY BRAKE…"~64,400 mi, complaint #1411378
    • "YESTERDAY, I NOTICED DRIVING THAT 3 SENSORS CAME ON IN MY CAR . THE SENSORS WERE ABS, ECS, AND LOW TIRE PRESSURE. I CALLED MY DEALERSHIP IMMEDIATELY AND STATED THE PROBLEM THE GENTLEMAN TOLD ME TO COME IN THURSDAY JULY 25TH 2019 AND THAT IT WILL BE FREE OF CHA…"~95,000 mi, complaint #1588302
  26. #26

    brake pads and rotors

    11 unsafe

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE INSPECTING THE VEHICLE, IT WAS FOUND THAT THE FRONT PASSENGER BRAKE PAD WAS CUTTING INTO THE ROTOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION. HOWEVER, THE DEALER ADVISED THAT THE BRAKE PAD CUT…"~17,000 mi, complaint #1178852
    • "VEHICLE WAS NOT USED FOR ABOUT 4 WEEKS IN FEBRUARY. THEN THE CAR WAS STARTED IN REVERSE WITH THE FOOT ON THE BRAKE PEDAL. PEDAL WENT MUSHY WITH LITTLE TO NO PRESSURE RESULTING BASIC LOSS OF BRAKE FUNCTION WHILE MAKING LOUD NOISES. HAD TO STOP VEHICLE WITH P…"~21,085 mi, complaint #1270790
    • "TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DEPRESSING THE BRAKE PEDAL, A GRINDING NOISE WAS HEARD COMING FROM ALL FOUR WHEELS AND THE STOPPING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE DRUMS, BRAKE…"~22,500 mi, complaint #1286041
    • "WE BOUGHT THE CAR IN SEPTEMBER 2012. WITHIN DAYS, WE STARTED TO NOTICE RUST SPOTS ON THE BODY OF THE CAR THAT APPEARED TO BE COMING FROM BRAKE DUST. WE CONTACTED THE DEALER AND INFORMED THEM OF THE ISSUE, AND OUR CONCERN THAT IT WOULD DAMAGE THE CLEAR COAT OR…"~40,250 mi, complaint #1313673
    • "REAR PASSENGER SIDE TIRE AREA HAS BURNING SMELL AFTER DRIVING AROUND TOWN. SMELLS LIKE BRAKES. DEALERSHIP CHECKED IT WITH NO RESOLUTION."~50,000 mi, complaint #1408178
  27. #27

    interior trim

    11 unsafe

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND OTHER SECTIONS STARTED MELTING. THE FAILURE RECURRED CONTINUOUSLY IN WARM WEATHER. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. T…"~28,000 mi, complaint #1181900
    • "The contact owns a 2013 Hyundai Sonata. The contact stated that there were three cracks on the front dashboard. The contact stated that two cracks were on the front passenger’s side airbag and the other crack was in the middle of the front dashboard and was sp…"~99,900 mi, complaint #2082884
  28. #28

    cruise control conventional

    5 unsafe, 5 annoyance

    10
    incidents

    Commonly reported, insufficient mileage data - n=12, median 31,500 mi, no reliable range below 25 reports.

    • "I BOUGHT NEW HYUNDAI SONATA HYBRID LIMITED IN SEPTEMBER 2013. CAR ACCELERATES IN UNCONTROLLED MANNER WHEN CRUISE IS ON AND SET AND CAR IS DRIVING UP SIDE ON A ROAD. ACCELERATION GOES 2 TO 10 MILES (OR MORE) ABOVE THE PRESET SPEED AND NEVER COMES BACK TO PRESET…"~5,000 mi, complaint #1115989
    • "THE CRUISE CONTROL MALFUNCTIONS WHILE THE CAR IS IN MOTION. WHEN YOU ENGAGE THE STEERING WHEEL CONTROLS IT MAY STAY ON EVEN THOUGH YOU PUSH CANCEL., IF YOU PUSH THE REDUCE SPEED BUTTON, IT MAY CANCEL CRUISE CONTROL, SPEED IT UP, OR REDUCE SPEED. WHEN THIS OCC…"~30,000 mi, complaint #1410235
    • "THE CRUISE CONTROL BUTTONS ON THE STEERING WHEEL DO NOT WORK 50% OF THE TIME UNTIL YOU HIT THE STEERING WHEEL THEN THE SET BUTTON WILL WORK. I FOUND SEVERAL COMPLAINTS ABOUT THIS SEARCHING ONLINE FOR 2011-2014 HYUNDAI SONATA'S"~34,000 mi, complaint #1540946
    • "WHEN USING CRUISE CONTROL FOR MORE THAN ONE HOUR, THE CRUISE OR LESSEN SPEED BUTTON STOPS WORKING. THIS CAUSES DRIVER TO EITHER APPLY BRAKES TO SLOW VEHICLE DOWN, OR TURN OFF CRUISE CONTROL. THE CRUISE CONTROL SPEED NO LONGER WORKS. I TOOK VEHICLE TO DEALER,…"~35,000 mi, complaint #1095029
    • "CRUISE CONTROL WORKS ERRATICALLY. WILL TURN ON, BUT THE "SET" AND "CANCEL" BUTTONS OFTEN DO NOT RESPOND WHEN PRESSED. WHEN ATTEMPTING TO ENGAGE THE "SET" BUTTON, IT EITHER DOES NOT WORK, OR WILL ENGAGE BUT THE CAR WILL START ACCELERATING AND REQUIRES A TAP…"~62,500 mi, complaint #1492364
  29. #29

    fuel pump

    1 stranded, 9 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=13, median 90,000 mi, no reliable range below 25 reports.

    • "I WAS DRIVING ON A CITY STREET AND ALL OF A SUDDEN WITH NO PRIOR WARNING AT ALL, SEVERAL LIGHTS POPPED UP ON MY DASH ALERTING ME OF AN ISSUE AND MY CAR JUST SHUT COMPLETELY DOWN. I IMMEDIATELY PULLED OVER CONCERNED IT MAY BE DUE TO THE ENGINE RECALL. I HAD N…"~69,000 mi, complaint #1456885
    • "TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. AFTER STARTING THE VEHICLE, IT STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT ALSO HEARD A KNOCKING NOISE COMING FROM THE ENGINE THAT BECAME LOUDER AS THE VEHICLE ACCELE…"~80,000 mi, complaint #1389880
    • "The contact owns a 2013 Hyundai Sonata. The contact’s wife stated that while driving at an undisclosed speed, there was a fuel odor coming from the vehicle. There was no warning light illuminated. After inspecting the vehicle, the contact became aware that the…"~81,000 mi, complaint #2187839
    • "The contact owns a 2013 Hyundai Sonata. The contact stated after refueling the vehicle and driving 40-45 MPH, the low fuel warning light was illuminated. The contact pulled into a gas station and attempted to fill the fuel tank however, the tank seemed as if i…"~138,140 mi, complaint #1830390
    • "WHILE ACCELERATING FROM A STOP, LOSS OF POWER. WHILE ACCELERATING GOING UP A HILL EXTREME LOS OF POWER AND 'CHUGGY' AND 'SPITTING' TO GET UP HILL. NOW THIS WEEK, ANY ACCELERATION FROM A STOP... CHUG SPITS AND EXTREME LOSS OF POWER. AS IF NO FUEL TO ENGINE. PUM…"~186,000 mi, complaint #1672552
  30. #30

    sunroof

    10 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=13, median 68,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE SUNROOF EXPLODED. THE SUNROOF WAS TILTED OPEN AND THE GLASS FROM THE EXPLOSION FELL INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT AND PASSENGER WERE INJURED FROM THE…"~2,896 mi, complaint #965929
    • "TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 62 MPH, THE SUNROOF EXPLODED MAKING A LOUD NOISE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE.…"~23,000 mi, complaint #1123372
    • "WHILE I WAS DRIVING MY CAR, I HEAR A LOUD SOUND FROM THE ROOF OF MY CAR. I PULLED ASIDE AND SAW THAT THE PANORAMIC SUNROOF ON MY CAR (HYUNDAI SONATA 2013) WAS BROKEN. AT FIRST I THOUGHT SOMETHING MIGHT HAVE HIT THE CAR BUT THERE WAS NOTHING THAT HIT THE CAR. I…"~53,000 mi, complaint #1542826
    • "ON 2/19/[REDACTED ADDRESS] MY SUNROOF SPONTANEOUSLY EXPLODED. THERE WERE NO PRIOR INDICATIONS OF PROBLEMS AND NO WARNING. IT WAS NOT BELOW FREEZING, IT WAS RAINING(I WASN'T USING IT), AND THERE WAS NO FALLING DEBRIS OF ANY KIND. IT SOUNDED LIKE A GUNSHOT WENT…"~81,000 mi, complaint #1453510
    • "SUN SHADE FAILURE ON PANORAMIC ROOF. I WAS DRIVING AND DECIDED TO OPEN THE SUNROOF, I HEARD A LOUD POPPING NOISE. THE SHADE CAME OFF TRACK AND WOULD NOT ROLL UP. SUNROOF OPENED UP LIKE NORMAL, I IMMEDIATELY PULLED NOT VERY SAFE WITH THE EXCESS HANGING MATERIAL…"~125,000 mi, complaint #1747498
  31. #31

    brake booster

    9 unsafe

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "BRAKE LIGHT STAYS ON AND STEERING COLUMN IS VERY LOOSE . ALSO IT IS IN RECALL FOR POWERTRSIN AND AIR BAGS."~59,500 mi, complaint #1321759
    • "BRAKE LIGHTS WILL NOT TURN OFF STOP BRAKE LIGHT SWITCH MALFUNCTIONS"~67,000 mi, complaint #1444837
    • "WHILE DRIVING ON THE HIGHWAY, I'VE HAD SEVERAL INSTANCES WHERE I PUSH THE GAS PEDAL DOWN AND THE CAR DOES NOT ACCELERATE. THIS IS A KNOWN ISSUE IN OTHER HYUNDAI VEHICLES WITH THE BRAKE PEDAL STOPPER AND I'M WONDERING IF MY 2013 HYUNDAI SONATA IS HAVING THIS SA…"~104,000 mi, complaint #1708300
  32. #32

    throttle and pedal

    9 unsafe

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "THE GAS PEDAL AND THE BRAKE ARE VERY CLOSE TO EACH OTHER ON THIS CAR. IT IS VERY EASY WHEN VIEWING BLIND SPOTS DURING BACKING TO ACCIDENTALLY HAVE THE FOOT DEPRESS THE BRAKE AND THE GAS PEDAL AT THE SAME TIME. I HAD THIS HAPPEN TO ME SO FAR 2 TIMES."~30,000 mi, complaint #1267948
    • "THE BRAKE PEDAL AND ACCELERATOR PEDAL ARE SO CLOSE TOGETHER AS TO INTERFERE WITH EACH OTHER. SPECIFICALLY, AS ONE COMES TO A STOP, THE BRAKE PEDAL IS SO CLOSE TO THE ACCELERATOR BOTH LATERALLY AND VERTICALLY, THAT THE OPERATORS FOOT MAY HIT BOTH PEDALS AT THE…"~39,500 mi, complaint #1402383
    • "WAS SLOWLY PULLING INTO RESTAURANT PARKING SPACE WITH SLIGHT PRESSURE ON BRAKE THE CAR JUST SHOT FORWARD HITTING WALL OF RESTAURANT.CAUSEING DAMAGE TO BOTH CAR&WALL SEEMS AS THOUGH IT JUMPED GEARS BEEN DRIVING FOR YEARS THE MOST SCAREST THING TO HAPPEN TO M…"~84,000 mi, complaint #1658349
    • "ABOUT 3 WEEKS AGO AROUND 6AM I WAS DRIVING TO WORK WHILE ON THE HIGHWAY WHEN SUDDENLY THE CHECK ENGINE LIGHT POP UP AND THE THROTTLE PEDAL WENT DOWN AND IT WON'T PEDAL OR MOVE NO MORE. DIDN'T KNOW WHAT WAS GOING ON UNTIL MY CAR WAS TOWED THE DEALERSHIP PLACE W…"~234,500 mi, complaint #1600683
  33. #33

    tire failure

    1 stranded, 5 unsafe, 2 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "BRAND NEW TIRE WITH 500 MILES ON IT SUFFERED CATASTROPHIC FAILURE. SIDEWALL BLEW OUT AND COMPLETELY DISCONNECTED FROM THE TREAD AND THE BEAD. I HAVE PICS."~68,900 mi, complaint #1511579
  34. #34

    noise or vibration unspecified

    3 unsafe, 4 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "2013 HYUNDAI SONATA GLS CONSUMER IS EXPERIENCING NOISES COMING FROM TIRES *CN THE CONSUMER BELIEVED THERE WAS AN DESIGN ISSUE. THE CONSUMER BELIEVED THE FLAT SPOTS COULD REACH A POINT WHERE THE TIRES WOULD BECOME SUSCEPTIBLE TO BLOWING UP AND CAUSING SIGNIFIC…"~14,000 mi, complaint #1132969
    • "I RECEIVED A LETTER REGARDING ABOUT SAFETY RECALL 160, REGARDING FRONT SEAT ANCHOR AND EXTENDED WARRANTY TXX7, FOR MOTOR DRIVEN POWER STEERING COUPLING.I ALSO WANT TO MENTION THAT THE CAR HAS HAS HAD A WEIRD "CLAN NOISE" THAT I THINK COMES FROM THE NEAR W…"~15,000 mi, complaint #1384470
    • "CLATTERING NOISE, CHATTER? NOISY! CONCERNED WITH PROBLEMS. APPROX. 31500 MILES!"~29,682 mi, complaint #1277541
    • "UPON START UP THE VEHICLE IS PRETTY LOUD TO BE FAIRLY NEW, THE NOISE INCREASED BY DAY. BRAKES WOULD GRIND. NO CONTROL OVER STEERING CAR WOULD PULL AND DRIFT AS DRIVING. REMOTE BARELY WORKED RADIO WOULD RANDOMLY INCREASE AND DECREASE. *TR"~80,217 mi, complaint #1350712
    • "HEAR A CLICKING NOISE AROUND 2000-3500 RPMS, AND GOING UP SLIGHT INCLINES. IT'S ABOUT 4-7 CLICKS BACK TO BACK"~116,111 mi, complaint #1484231
  35. #35

    power steering hydraulic

    6 unsafe, 1 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE HYUNDAI SONATA HAS A KNOWN STEERING ISSUE. THERE IS A LOOSE CLICKING SOUND WHEN STEERING. IT APPARENTLY IS CAUSED BY A FAULTY RUBBER COUPLING IN THE POWER STEERING MECHANISM. (PART # 57315 2K000FFF 'FLEXIBLE COUPLING'). THERE ARE MANY COMPLAINTS ONLINE ABO…"~70,000 mi, complaint #1698501
    • "POWER STEERING COUPLING FAILURE AT 74K MILES."~74,000 mi, complaint #1378498
    • "I DROVE MY CAR TO WORK AND AFTER I PARKED, I WAS UNABLE TO REMOVE MY KEY FROM THE IGNITION.SINCE THE KEY WAS UNABLE TO BE REMOVED, THE CARE WAS ON ACC, WHICH MEANS, YOU WOULD NEED TO LEAVE YOUR CAR RUNNING, IF NOT YOUR BATTERY WOULD DRAIN/DIE. IT TOOK 20-30 MI…"~117,000 mi, complaint #1546401
    • "POWER STEERING COUPLE PART# 563152K000FFF WILL BREAK AND STEERING WHEEL WILL BECOME LOOSER WITH A FEW MORE DEGREES OF PLAY BEFORE ABLE TO CORRECT STEERING. WHEN GOING OVER BUMPS VEHICLE WILL MAKE AUDIBLE CLUNKS, WHEN CHANGING DIRECTION OF STEERING WILL MAKE AU…"~120,000 mi, complaint #1739255
  36. #36

    instrument cluster

    3 unsafe, 3 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "MY 2013 HYUNDAI SONATA HAS A SPEEDOMETER THAT READS TOO FAST. I HAVE TESTED MY SPEED VIA GPS AND THE SPEEDOMETER ALWAYS READS 4.5% HIGHER THAN THE SPEED I'M DRIVING."~17,000 mi, complaint #1458289
    • "VEHICLE IN QUESTION IS THE LIMITED 2.0T TRIM LINE. SPEED DISPLAYED ON THE SPEEDOMETER IS CONSISTENTLY 5% HIGHER THAN TRUE SPEED OF VEHICLE, AS VERIFIED BY INDEPENDENT EQUIPMENT. SPEED CONTROL IS EQUALLY AFFECTED. ODOMETER READINGS ARE ALSO OFF BY THE SAME AM…"~25,000 mi, complaint #1102476
    • "THE DASHBOARD ON THE PASSENGER SIDE HAS DEVELOPED TWO LARGE CRACKS. IT APPEARS TO BE OVER THE AIRBAG. MY CONCERN IS THAT IT MAY DAMAGE THE UNDERLYING AIRBAG SINCE IT IS NOW EXPOSED TO THE "ELEMENTS" , SUNLIGHT, CLEANING SOLUTIONS ETC."~66,600 mi, complaint #1605042
  37. #37

    lighting interior

    4 unsafe, 2 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "RECOMMENDED SERVICES BY KEYES MOTORS IN VAN NUYS IS TO REPLACE THE RIGHT AND LEFT TAILLIGHT LENS ASSEMBLIES BECAUSE. ON INSPECTION,THEY WERE FOUND TO BE BROKEN AT THE COST OF $1183.03. THERE HAS NEVER BEEN ANY IMPACT TO THESE LIGHTS. HYUNDAI REFUSES TO ADDRES…"~54,952 mi, complaint #1682994
    • "TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE EXTERNAL AND INSTRUMENT PANEL LIGHTING FLICKERED RANDOMLY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTHTOWNE HYUNDAI, 7665 GA-85, RIVERDALE, GA 30274). THE CONTACT WAS INF…"~80,000 mi, complaint #1405974
    • "HEAD LAMPS TURN OFF AND DASH GO TO MAX ILLUMINATION, TEMPORARILY BLINDING THE DRIVER. THE DURATION IS UP TO 5 SECONDS. THIS CAN HAPPEN JUST ONCE OR SEVERAL TIMES PER OCCURRENCE. INSIDE THE CAR CAN BE LIKE A SLOW STROBE LIGHT EFFECT. THIS OCCURS WHILE…"~101,000 mi, complaint #1533452
    • "I HAVE A 2013 HYUNDAI SONATA AND FOR THE PAST YEAR AND A HALF EVERY MONTH I'M HAVING TO REPLACE THE DRIVER SIDE BRAKE LIGHT IT KEEPS BURNING UP AND MELTING I HAVE CONTACTED HYUNDAI NUMEROUS TIMES ABOUT THIS WITH NO RESOLUTION TO THE PROBLEM FROM THEM.. FOR TH…"~116,000 mi, complaint #1650638
  38. #38

    engine head gasket

    1 stranded, 4 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE STARTED TO VIBRATE WHILE DRIVING AFTER BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REMEDIED AT RICK CASE HYUNDAI ([REDACTED ADD…"~71,872 mi, complaint #1453855
  39. #39

    parking brake

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "WHEN TURNING OFF CAR W PUSH BUTTON , IF NOT IN PARK CAR WILL ROLL ROLL ROLL A MILD ALARM WILL SOUND BUT IT WILL STILL ROLL LET U OUT OF CAR AND ROLL."~13,000 mi, complaint #1214575
    • "I PULLED INTO A PARKING SPACE AND SHUT OFF THE ENGINE WITH MY PUSH BUTTON START, WITHOUT PUTTING THE SHIFTER INTO THE PARK POSITION. THE VEHICLE ALLOWED ME TO EXIT AND THE CAR STARTED ROLLING BACKWARDS. I TRIED TO RE-ENTER THE VEHICLE TO ENGAGE THE BRAKE AND W…"~27,750 mi, complaint #979860
    • "ALTHOUGH MY VIN WAS NOT IDENTIFIED IN THE HYUNDAI SONATA DRIVE TRAIN RECALL, I AM REPORTING WHAT I BELIEVE IS RELATED TO THAT RECALL. ON WEDS., DEC. 14, 2016, WHILE TAKING MY MOTHER TO A DOCTOR'S APPOINTMENT, I STOPPED MY VEHICLE BY THE BUILDING ENTRANCE TO AS…"~44,300 mi, complaint #1341471
    • "SOME 2013 SONATAS ARE UNDER NHTSA RECALL 14V43400 FOR A VEHICLE THAT MAY ROLL WHILE IN PARK. (WORN PARKING PAWL?). MY VEHICLE (70K MILES) IS NOT LISTED BUT MY CAR WILL ROLL CONTINUOUSLY ON AN INCLINE WITH THE TRANSMISSION IN PARK. CAN I GET MY VEHICLE INCL…"~70,000 mi, complaint #1341760
  40. #40

    power windows and locks

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "CAR TRUNK POPS OPEN WHEN CAR IS OFF. CAR CONSTANTLY LOCKS WHEN OFF AMD WHEN ON. SONETIMES TAKES 5 MINUTES TO GET IT YO UNLOCK SO I CAN GET OUT. SOME TIMES THE DOOR STARTS TO UNLOCK AND THEN DOESN'T FULLY .LIGHTS INSIDE ON CEILING WON'T GO OFF UNTIL CAR IS REST…"~37,910 mi, complaint #1464890
    • "TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR LOCKED AND PREVENTED THE DRIVER FROM UNLOCKING THE DOOR FROM THE INSIDE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. TH…"~105,000 mi, complaint #1292011
  41. #41

    engine cooling

    1 stranded, 3 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "WHEN DRIVING 45 MINUTES TO A HOUR THE ENGINE HEAT POURS INSIDE OF CAR FROM LEG AREA UP LIKE THE WINDOWS ARE DOWN IN A 85 DEGREE TEMPERATURE OUTSIDE. WHILE USING TURN SIGNALS MOST OF THE TIME AFTER SIGNALING FOR A LEFT TURN TO CHANGE LANES I MANUALLY TURN OFF S…"~23,789 mi, complaint #1399131
    • "DRIVING MY CAR 2013 HYUNDAI SONATA FROM NYC TO OHIO, CAR OVERHEATED AND SHUT DOWN ON INTERSTATE 80 WEST BOUND POLICE MANDATED A TOW TO NEARBY MECHANIC WHERE THEY SAID MY THERMOSTAT ALONG WITH THERMOSTAT HOUSING WAS FRIED UP. IT WAS REPLACED ONLY TO 3 MONTHS LA…"~100,555 mi, complaint #1693321
  42. #42

    engine turbo supercharger

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 40-45 MPH, THE VEHICLE DECELERATED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO STERLING MCCALL HYUNDAI (LOCATED AT 10505 SOUTHWEST FWY, HOUSTON, TX 77074, [REDACTED PHON…"~81,000 mi, complaint #1533499
  43. #43

    paint and clearcoat

    4 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "THE WHITE PAINT IS CHIPPING AWAY FROM THE TRUNK AND RIGHT REAR PANEL. MAACO'S EVALUATION INDICATED A PAINT DEFECT WITH CERTAIN CAR BRANDS, WHICH INCLUDES HYUNDAI. THE PAINT BUBBLES AND THEN BREAKS. MAACO STATED THE LIKELIHOOD IS THAT IT WILL HAPPEN IN OTHER PA…"~16,218 mi, complaint #1432994
    • "THE PAINT IS PEELING ON THE HOOD OF THE CAR. ON THE DASH THERE ARE 2 CRACKS ONE ON EITHER SIDE OF THE AIRBAG ENCLOSURE. THE STEERING WHEEL HAS THE RUBBER PEELING OFF. THE PAINT ON THE TOP OF THE ROOF PANEL IS CRACKED/READY TO PEEL OFF. THE CAR WAS IN MY DRIVEW…"~42,017 mi, complaint #1683872
    • "THE PAINT IS CHIPPING ACROSS THE WHOLE VEHICLE. SOME AREAS ARE JUST LITTLE SPOTS BUT OTHERS ARE LARGE CHUNKS. THE VEHICLE HAS BEEN PROPERLY MAINTAINED YET THE PAINT IS CHIPPING."~63,389 mi, complaint #1589025
  44. #44

    suspension arms and bushings

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY AT 70 MPH, THE SWING ARM FRACTURED AND DETACHED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE, AND CRASHED INTO A MEDIAN STRIP. THE AIR BAGS FAILED TO DEPL…"~40,000 mi, complaint #1232155
    • "JUST RECENTLY MY STEERING WHEEL STARTED HAVING A CLICKING SOUND WHEN TURNED IN EITHER DIRECTION IT IS GETTING WORSE EVERY DAY.STEERING IS REAL LOOSE SEEMS LIKE I HAVE LESS CONTROL.I WAS TOLD IT'S PROBABLY A BUSHING AND THAT THERE WAS A RECALL BUT I HAVEN'T FO…"~90,000 mi, complaint #1613389
    • "A COUPLE WEEKS BACK MY STEERING WHEEL STARTED CLICKING WHEN TURNED SLOWLY IN EITHER DIRECTION WHILE NOT MOVING. NOW ITS A HUGE CLANKING LOUD RATTLE EVERY TIME ANY BUMP IS HIT WITH FRONT TIRES. THE FRONT END GUY NOTICED BUT SAID IT WAS NOT THE FRONT SUSPENSION.…"~142,000 mi, complaint #1610505
  45. #45

    trunk or liftgate

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE TRUNK NO LONGER OPENS AUTOMATICALLY WHEN PUSHING THE BUTTON ON REMOTE KEY AND/OR TRUNK BUTTON INSIDE THE CAR. ADDITIONALLY, THE CAR'S DISPLAY SYSTEM NO LONGER OPERATES PROPERLY AND WHEN TOUCHING THE SCREEN TO SELECT AN OPTION, IT OPERATES A DIFFERENT FUNCT…"~86,000 mi, complaint #1680373
  46. #46

    backup camera

    1 unsafe, 2 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE REAR BACK-UP CAMERA WOULD NOT DISPLAY, MAKING IT DIFFICULT TO VIEW ADDITIONAL VEHICLES AND/OR POSSIBLE PEDESTRIANS LOCATED AT THE REAR OF THE VEHICLE. THE CONTACT INDICATED THAT THE DEFECT…"~27,000 mi, complaint #1045155
  47. #47

    control module

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "There are multiple issue with this car since last a year or more. ( picture attached) * At times computer flashes below message .. " Hyundai System Warning Safety Stop Do not Drive" * Steering Lock up * While driving a screeching sound and then it goes awa…"complaint #1754989
    • "Without warning, all of the vehicles warning alarms and indicator were triggered and the car shut off with now power or engine running while i was in motion driving in traffic. Absolutely no prior indications before this occurred. I had to have to vehicle push…"complaint #1790975
    • "Car is in park, refuses to shut off due to car saying car is not in park"complaint #2092241
  48. #48

    driveshaft axle cv

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I HAD TO REPLACE THE CV JOINT ON ONE SIDE OF THE CAR AND THEN MONTHS LATER THE OTHER SIDE. I WAS TOLD BY MY BODY SHOP THAT THIS WAS HAPPENING WITH ALOT OF THE HYUNDAI SONATAS. ALSO, I HAVE REPLACED LIGHT BULBS BLOWING MONTHLY IN MY CAR AND ONE HA ACTUALLY BU…"~40,000 mi, complaint #1538881
  49. #49

    software or update

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "AN ENGINE SOFTWARE UPDATE WAS ADDED TO MY SONATA TO PREVENT NON-COLLISION ENGINE FIRES. THE SOFTWARE WAS NECESSARY AFTER A MANUFACTURING DEFECT REQUIRED A RECALL FOR INSPECTION THAT HYUNDAI ADMITTED WERE NOT ALL DONE CORRECTLY. IF THE RIGHT CONDITIONS ARE DET…"~90,000 mi, complaint #1555666
  50. #50

    stability and traction control

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "POOR TRACTION CONTROL IN SNOW CONDITIONS. UNABLE TO STOP CAR FOR A RED LIGHT. UNABLE TO GET UP A SMALL INCLINE WITH OUT FISHTAILING. *TR"~10,000 mi, complaint #1030378
    • "ELECTRICAL ISSUE IS CAUSING TRACTION CONTROL LIGHT TO REMAIN ON AND THE BURNING OUT AND MELTING OF BRAKE LIGHT SOCKET. SHORT IS CAUSING EXTREME HEAT TO THE TAIL/BRAKE LIGHT HOUSING."~100,000 mi, complaint #1403404
  51. #51

    tpms

    1 unsafe, 2 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "ON 6 OCCASIONS THE TPMS WARNING LIGHT HAS COME ON, ALL AT SPEEDS 75-80, ALL AFTER DRIVING ABOUT 2 HOURS. (TRIPS TO LA, TUCSON). THE TIRE PRESSURE CHECKED OUT OK WHEN I STOPPED EACH TIME. I BROUGHT THE CAR TO THE DEALER 4 TIMES, BUT EACH TIME THEY COULD NOT…"~2,000 mi, complaint #957913
    • "WHILE DRIVING AT 65MPH ON INTERSTATE HIGHWAYS, TPNS INDICATOR LIT UP ON DASHBOARD. VEHICLE WAS AT CONSTANT SPEED, I.E., NOT UNDER ACCELERATION OR BRAKING, ROADS WERE STRAIGHT. WE HAD THE TIRE PRESSURES CHECKED AT COSTCO, AND THEY WERE ADEQUATE AT 33PSI PER WHE…"~80,000 mi, complaint #1234079
  52. #52

    wheel bearing

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "MY SONATA IS MAKING NOISE LIKE THE BEARINGS ARE BREAKING WHILE I AM DRIVING IT ON CITY STREETS AND THE HIGHWAY. I CALLED THE DEALERSHIP TO TRY TO GET AN APPOINTMENT, AND THEY SAID THEY WOULD NOT HAVE AN APPOINTMENT FOR 2 WEEKS AND THAT THEY WOULD NOT GIVE ME A…"~50,000 mi, complaint #1394256
    • "FOUND OUT TODAY FROM A NON-DEALER MECHANIC THAT I NEED A WHEEL BEARING ON THE FRONT-RIGHT OF MY 2013 HYUNDAI SONATA GLS. MILEAGE 56K. VEHICLE IS GARAGE KEPT, AND WHEN I'M AT WORK IT'S IN A COVERED PARKING GARAGE. SYMPTOM: EXCESSIVE ROAD NOISE, EVEN AFTER TI…"~56,000 mi, complaint #1377404
    • "LOUD POP WHEN TURNING A CORNER AND THEN CONSIDERABLE SHAKING OF THE STEERING WHEEL AFTER THAT."~58,000 mi, complaint #1597451
  53. #53

    exhaust system

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I HAVE BEEN NOTICING A EXHAUST SMELL EVERY TIME I START MY CAR, IT GETS WORSE AFTER I DRIVE, THEN GET OUT OF THE CAR... I CAN'T STAND ON THE PASSENGER SIDE OF MY CAR BECAUSE THE SMELL IS SO BAD. ITS A 2013 I GET REGULAR OIL CHANGES AND CHECK UPS... ALSO, I…"~39,000 mi, complaint #1472551
    • "ANYTIME CAR IS RUNNING STATIONARY OR IN MOTION ITS A THICK WHITE/GRAY SMOKE COMING FROM MY EXOST ENGINE RUMBLES AS WELL."~123,900 mi, complaint #1704884
  54. #54

    hv battery and range

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "PURCHASED USED 2013 HYUNDAI SONATA HYBRID ON 1/18/2019. ON 5/22/19 HAD OIL CHANGED & REQUESTED DIAGNOSTIC DUE TO ACCELERATOR ISSUES AND HITTING HIGH SPEED BUMP. SAME ISSUE OCCURRED ALONG WITH CAR NOT STARTING ON 5/28 AND BROUGHT CAR TO DEALER ON 5/29/19. DEALE…"~104,513 mi, complaint #1590869
  55. #55

    infotainment head unit

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "AFTER STARTING TO DRIVE I WANTED TO TURN THE VOLUME UP. AS I TRIED TO TURN UP THE VOLUME THE SYSTEM WOULD ACTUALLY TURN IT DOWN. ALSO, SO FAR THREE TIMES AS I ATTEMPTED TO TRY TO TURN THE VOLUME UP THE VOICE PROMPT COMMAND WOULD ASK FOR A COMMAND. THIS DOES NO…"~57,000 mi, complaint #1208784
  56. #56

    transmission manual clutch

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "ON AUGUST 8, 2014 AT APPROXIMATELY 5:00PM, MY VEHICLE WAS PARKED ON A FLAT GRAVEL DRIVEWAY. FRONT TIRES WERE STILL TURNED RIGHT FROM INITIAL PARKING OF CAR. I GOT IN THE CAR AND STARTED IT WHEN I REALIZED I HAD LEFT SOMETHING IN THE HOUSE AND EXITED THE CA…"~10,000 mi, complaint #1096574
    • "I WAS LEAVING A PARKING LOT AND MY GEAR SHIFT WOULD NOT MOVE, I HAD TO PUT A PAIR OF SCISSORS IN THE SHIFT LOCK SO IT WOULD MOVE, THEN MY BRAKE LIGHTS WENT OUT. I HAVENT HAD IT FIXED YET. MY ENGINE BLEW ALSO A FEW YEARS AGO, I HAD THAT FIXED BUT I SHOULD NOT B…"~65,000 mi, complaint #1544314
  57. #57

    ac compressor and refrigerant

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "AIR CONDITIONER BLEW HARD, INTERMITTENT AND WOULD NOT RESPOND TO CONTROLS. CAR DRIFTS LEFT TO RIGHT, HAVE TO FIGHT TO KEEP IT ON THE ROAD. *TR"~560 mi, complaint #944298
  58. #58

    adas collision warning

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE BRAKING SYSTEM ENGAGED INDEPENDENTLY WHILE DRIVING AT VARIOUS SPEED. THE VEHICLE WAS TAKEN TO DEALER FOR INSPECTION HOWEVER THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE BRAKE FAILUR…"~2,000 mi, complaint #1024980
  59. #59

    engine mounts

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "MY CAR WAS SHAKING, ENGINE MOUNTS MOVING AND VIBRATING."complaint #1423271
  60. #60

    ev charging system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE DRIVING DOWN A RESIDENTIAL STREET, I RECEIVED A NOTIFICATION THAT MY CAR ESSENTIALLY WAS NO LONGER CHARGER AND WOULD CUT OFF. I WAS PROMPTED TO PULL OVER AND STOP THE CAR. I CUT THE CAR OFF. WHEN TRYING TO RESTART, IT WOULD NOT CUT BACK ON. AFTER ABOUT 2…"~150,000 mi, complaint #1727584
  61. #61

    fluid leak unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "MY VEHICLE HAS BEEN AN ISSUE SINCE I PURCHASED IT. I HAVE TAKEN IT IN FIVE TIMES FOR THE SAME ISSUE WITH THE SUNROOF LEAKING AND DAMAGING THE INTERIOR OF THE VEHICLE. I HAVE ALSO TAKEN IT IN FOR REPLACEMENT OF CV JOINTS TWICE AND AS OF YESTERDAY FOR THE THIRD…"complaint #1235576
  62. #62

    fuel injector

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I WAS TRAVELING TO HOUSTON TEXAS ON APRIL 17, 2020 WHEN I NOTICED MY SERVICE ENGINE CHECK LIGHT WENT ON. I HAD JUST PASSED SWEETWATER TEXAS SO I DRIVE TO THE NEAREST AUTOZONE WHICH WAS LOCATED AT STORE #1367 311 E COMMERCE, BROWNWOOD, TEXAS 76801AND HAD IT CH…"~131,000 mi, complaint #1661820
  63. #63

    horn

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • ". The horn on steering wheel only works when steering wheel is turned completely right, and it is available for inspection upon request. . My safety and others put at risk, when needing to use horn to warn pedestrian or another driver of near miss incidents.…"complaint #2218428
  64. #64

    unknown

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Been told for 4 weeks now that they have to wait for parts them being suntrup Hyundai south in st louis MO"complaint #1751797
  65. #65

    wiper and washer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "MY CAR BURNS BULBS LIKE CRAZY. WHEN I WENT TO CHANGE MY TAIL LIGHT, I NOTICED THAT IT HAD COUGHT ON FIRE. IVE PUT 6 HEADLIGHT BULBS BOTH HIGH AND LOW BEEMS IN MY CAR IN THE LADT 2 YRS.. AND CHANGED MY TAIL LIGHT 2 TIMES. TAIL LIGHT HAD CAUGHT FIRE AND BURNED.…"complaint #1722628

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 12V352000, 14V434000, 17V152000, 17V226000, 17V617000, 18V137000, 18V934000, 20V121000, 22V312000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for HYUNDAI SONATA directly.