2011 HONDA PILOT

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    airbag system

    35 unsafe, 1 annoyance

    36
    incidents
    Typical range: 18,000107,000 mi

    Median 61,000 mi, based on 26 reports (45% had no usable mileage)

    • "SHORTLY AFTER PURCHASING THE 2011 HONDA PILOT MY WIFE COMPLAINED OF EYES AND THROAT IRRITATION WHEN TRAVELING IN THE CAR FOR A HALF HOUR OR LONGER. THERE IS NO ODOR. I DID NOT SEEM TO BE SENSITIVE TO THESE SYMPTOMS AT THIS TIME. WE TOOK IT TO THE DEALER TO BE…"~1,000 mi, complaint #1075086
    • "MY WIFE HAD AN ACCIDENT AND CRASHED INTO THE BACK OF A PARKED VEHICLE. THE CRASH ITSELF WAS HER FAULT, HOWEVER THE AIRBAG DEPLOYED INTO HER FACE AND CAUSED INJURIES, FRACTURING THE BRIDGE OF HER NOSE, BLEEDING IN HER LEFT EYE AND BASICALLY MADE HER WHOLE LEFT…"~42,500 mi, complaint #1034092
    • "TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHEN THE PASSENGER ENTERED THE VEHICLE AND SHUT THE DOOR, THE AIR BAG DEPLOYED INADVERTENTLY AND STRUCK THE PASSENGER ON THE HEAD AND ARM. THE FAILURE CAUSED ALL THREE OF THE CHILD PASSENGERS AN…"~61,000 mi, complaint #1097618
    • "TAKATA RECALL - FRONT DRIVER AND PASSENGER AND FRONT DASH AIRBAGS, THE SENDOR DOES NOT WORK. THEY WILL NOT DEPLOY IF WE WERE TO BE IN AN ACCIDENT. ALSO, I HAVE BEEN EXPERIENCING TRANSMISSION SHUDDER IN MY 2011 PILOT EXL. WHEN ON LIGHT THROTTLE BETWEEN 25-4…"~102,600 mi, complaint #1575742
    • "OUR VEHICLE WAS INVOLVED IN A NEAR-HEAD ON COLLISION WITH DAMAGE PRIMARILY ON THE FRONT DRIVER'S SIDE QUARTER OF THE VEHICLE. OUR VEHICLE WAS TRAVELLING AT LEAST 45 MILES PER HOUR, THE EXACT SPEED IS UNKNOWN. THE DRIVER'S SIDE CURTAIN AIRBAGS DID NOT DEPLOY,…"~174,000 mi, complaint #1565511
  2. #2

    brake pads and rotors

    17 unsafe, 2 annoyance

    19
    incidents
    Typical range: 22,00054,000 mi

    Median 24,000 mi, based on 27 reports (7% had no usable mileage)

    • "PASSENGER SIDE BACK WHEEL ROTORS MAKES A NOISE WHEN EVER I STEP ON MY BRAKES. I HAVE CALLED HONDA CUSTOMER SERVICE TODAY AND WAITING FOR THEIR CALL. I TOOK IT TO FAIRFAX HONDA AND THEY TOLD ME THAT THEY WILL NEED TO RESURFACE BACK ROTORS AND IT IS NOT COVERE…"~13,000 mi, complaint #976225
    • "ROTORS BEGAN TO PREMATURELY WARP AT ABOUT 20K MILES. DEALER RESURFACED THE ROTORS AS A COURTESY SERVICE. WARPING PROBLEM RE-APPEARED AT APPROXIMATELY 30K. WARPED ROTORS CAUSED SEVERE VIBRATIONS THROUGH STEERING COLUMN AT HIGHWAY SPEEDS MAKING FOR UNSAFE DRIVIN…"~22,000 mi, complaint #1261980
    • "TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, HE DEPRESSED THE BRAKE PEDAL AND THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC FOR INSPECTION AND THEY STATED THAT THE ROTORS HAD WARPED AND THE BRAKE HAR…"~24,000 mi, complaint #977957
    • "THE REAR BRAKE WEAR INDICATOR BEGAN EMITTING A CHIRP UPON BRAKING AT ABOUT 46000 MILES. RECENTLY THE BRAKES BEGAN "GROWLING" WHEN APPLIED AT VARIOUS SPEEDS. THE MPG APPROXIMATELY 3 MPG OVER THAT TIME PERIOD. THE DEALER REPORTED THAT THE REAR BRAKES WERE METAL…"~46,967 mi, complaint #1100229
    • "WARPING OF ROTORS CAUSES EXTREME SHAKING WHEN BREAKING ALSO WRENCHING OF STEERING WHEEL WHEN SUDDEN STOPPING OR FAST DESCENTS OF STOPPING/BREAKING. CLICKING IN STEERING COLUMN WHILE DRIVING TURNING,IN REVERSE AND STRAIGHT FORWARD DRIVING, SHUDDER IN SHIFTING 5…"~110,887 mi, complaint #1641482
  3. #3

    suspension arms and bushings

    17 unsafe, 1 broken, 1 annoyance

    19
    incidents

    Commonly reported, insufficient mileage data - n=20, median 46,500 mi, no reliable range below 25 reports.

    • "UNEVEN WORN OUT REAR RIGHT TIRE CAUSED BY SUSPENSION ROD BENDING DUE TO AN ACCIDENT RELATED AS CLAIMED BY HONDA AUTOMOBILE. THE VIDEO OF THE BEND I HAVE DO SHOWED OTHERWISE, SUSPENSION ROD DO NOT APPEAR AS ANY IMPACT RELATED, IT APPEARED AS MANUFACTURER'S DEFE…"~23,000 mi, complaint #935287
    • "2011 HONDA PILOT HAS CRACKED, LEAKING COMPLIANCE BUSHINGS. NOW WHENEVER I PRESS ON THE BREAK PEDAL AT ANY SPEED ABOVE 30MPH THE WHOLE LARGE VEHICLE SHAKES AND SHAKES UNTIL I TAKE MY FOOT OFF IT, AND ON A DOWNSLOPE IT FEELS AS IF THE PILOT DIVES FORWARD WITH N…"~45,731 mi, complaint #1074429
    • "VIBRATION UNDER BRAKING. HAVE BOTH LOWER ARM BUSHINGS REPLACED. TOTAL INVOICE $733.38 BEFORE TAX."~50,443 mi, complaint #1059134
    • "STEERING WHEEL MAKING KNOCKING NOISES WHEN TURNING AT SLOW SPEED, ESPECIALLY LEFT. ALSO HAD REALLY BAD VIBRATION NOISES WHEN BRAKING FROM HIGH SPEEDS. HAD TO CHANGE PADS AT OWN COST. COMPLIANCE BUSHINGS WERE CHANGE AS PART OF A SERVICE WARRANTY BULLETIN. "~67,400 mi, complaint #1210685
    • "I JUST PURCHASED MY 2011 LESS THAN 30 DAYS AGO. I HAVE ONLY DRIVEN IT ABOUT 5 TIMES THE PROBLEM IS WITH A KNOCKING NOISE WHEN YOU DRIVE OVER BUMPS. WHEN I PURCHASED THE CAR IT WAS A RAINY NIGHT AND YOU COULD NOT HEAR ANYTHING LIKE THAT BECAUSE THE CAR AND THE…"~81,750 mi, complaint #1256392
  4. #4

    unintended acceleration

    17 unsafe

    17
    incidents
    Typical range: 18,00059,000 mi

    Median 30,000 mi, based on 27 reports (7% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE STOPPED AT A DRIVE THRU WINDOW, THE VEHICLE SUDDENLY ACCELERATED WITH THE BRAKE PEDAL WAS DEPRESSED AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE POLICE ARRIVED ON THE SCENE AND AS THE CONTACT ATTEMPTED TO MOV…"~10,000 mi, complaint #895203
    • "TODAY TUESDAY MARCH 26TH 2013 I WAS IN BROOKLYN, NY OFF MRTLE AVE. ON A RESIDENTIAL ONE WAY STREET. PULLED UP TO A LARGE OPEN PARKING SPOT WITH CARS IN FRONT AND BACK OF THE SPOT. THE SPOT WAS LARGE ENOUGH FOR 2 CARS. AS I PULLED INTO THE SPOT AND PROGRESSE…"~18,200 mi, complaint #970651
    • "WHILE SLOWING TO YIELD ONTO A HIGHWAY I WAS BEHIND ANOTHER VEHICLE WHICH WAS STOPPED TO THE ONCOMING TRAFFIC. AS I SLOWED TO A STOP, THE PILOT QUICKLY ACCELERATED TO 5000 RPM WHILE I'M PUSHING THE BRAKE TO THE FLOOR AND CAME WITHIN INCHES ON CRASHING INTO THE…"~29,800 mi, complaint #1216120
    • "STOP ON SIGNAL AND GREEN LIGHT IS ON. WHEN I RELEASED THE BREAK, SUDDENLY UNINTENDED ACCELERATE AND HIT THE FRONT CAR."~59,000 mi, complaint #1189832
    • "UPON PULLING INTO A PARKING SPOT THE VEHICLE SUDDENLY ACCELERATED, EVEN THOUGH BRAKE FULLY DEPRESSED. DRIVER WAS UNABLE TO STOP FORWARD MOTION, AND THE VEHICLE HIT THE FLOWER BED AND A SMALL TREE. CONSIDERABLE DAMAGE TO CENTER BUMPER AND FRAME UNDERNEATH. A…"~110,000 mi, complaint #1673698
  5. #5

    other

    4 unsafe, 10 annoyance

    14
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE VIEW OF THE FRONT DRIVER, PASSENGER SIDE AND THE REAR VIEW WINDOWS WERE DISTORTED WHEN SUNLIGHT SHINED ON THE WINDOW DUE TO THE TINT. THE VEHICLE WAS TAKEN TO THE DEA…"~1,000 mi, complaint #873808
    • "IM NOT SURE WHERE WATER IS COMING IN FROM NOT SURE IF ITS FROM RAIN OR THE AC BUT MY RUGS ARE DRENCHED WET. *TR"~24,000 mi, complaint #994872
    • "BOUGHT A 2011 HONDA PILOT APPROXIMATELY A YEAR AGO. RIGHT OFF NOTICED IT HAD A WEIRD SMELL TO IT. COULD NOT TRACK IT DOWN. WELL ABOUT A MONTH AGO IT RAINED FOR ABOUT FIVE DAYS STRAIGHT. THAT IS WHEN WE NOTICED THE FLOORBOARDS WERE SOAKING WET. TRIED TO LOCATE…"~70,000 mi, complaint #1255114
    • "MY HATCH DOOR WINDOW HAS EXPLODED FOR NO REASON WHAT SO EVER WHILE I AND 2 OTHER PERSONS WERE STANDING AND CONVERSING. WE ALL GOT CUTS AND WERE SHAKEN FROM WINDOW EXPLOSION. CAR WAS PARKED AND NOT ON OR MOVING. IT WAS VERY SCARY EXPERIENCE!"~76,000 mi, complaint #1409606
    • "TAKATA RECALL. WHILE VIN CHECK DOES NOT INDICATE MY 2011 HONDA PILOT IS PART OF AN ACTIVE RECALL, I'M CONCERNED ABOUT THE LOSS IN RESALE VALUE BASED ON ALL OF THE NEGATIVE MEDIA COVERAGE/INTERNET COVERAGE AND ACTIVE RECALL AND CLASS ACTION LAWSUIT AGAINST TA…"~160,000 mi, complaint #1439657
  6. #6

    engine internal

    10 unsafe, 1 annoyance

    11
    incidents

    Commonly reported, insufficient mileage data - n=13, median 80,000 mi, no reliable range below 25 reports.

    • "2011 HONDA PILOT EX-L, ENGINE IS HUMMING WHENEVER THE SPEED IS UP TO 50 MILES/HOUR. *TR"~8,500 mi, complaint #813710
    • "TL* THE CONTACT OWNS A 2011 HONDA PILOT. HALF AN HOUR AFTER THE CONTACT PARKED THE VEHICLE IN THE GARAGE, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC…"~66,000 mi, complaint #1301804
    • "THE CAR STUTTERS WHEN YOU HIT THE GAS. THEY TOLD ME IT IS THE SPARK PLUGS AND THAT THERE IS A RECALL BUT NOT FOR MY VIN# ????? SAME CAR AND YEAR AS THE RECALL STATES. IT IS THE SAME ISSUES AS THE CARS THAT HAVE THE RECALL VIN#."~84,000 mi, complaint #1306905
    • "CONTINUED REPLACEMENT OF SPARK PLUGS AND BURNING TOO MUCH OIL. I'M NOW REPLACING SPARK PLUG #2 EVERY 6 MONTHS. WITHOUT NOTICE WHILE DRIVING, ALL ENGINE LIGHTS ILLUMINATE, ENGINE BEGINS TO SPUTTER AND WILL NOT ACCELERATE. NO OPTION AVAILABLE OTHER THAN TO PU…"~149,000 mi, complaint #1494019
    • "I WAS INFORMED THAT THE WAY THE ENGINE WAS BUILT, WHEN THE VEHICLE GOES INTO ECO-MODE 2 CYLINDERS SHUT OFF. IN THE 2011 MODELS, THE SAME 2 SHUT OFF EVERY TIME, THIS CAUSES THE OTHER CYLINDERS TO WEAR PREMATURELY. ENGINES ARE NOW BUILT TO RANDOMLY SHUT OFF 2 CY…"~172,000 mi, complaint #1651494
  7. #7

    steering rack mechanical

    9 unsafe, 1 annoyance

    10
    incidents

    Commonly reported, insufficient mileage data - n=14, median 57,000 mi, no reliable range below 25 reports.

    • "STEERING WHEEL VIBRATES WHEN BRAKING AT OR NEAR 65 MPH, LOSS OF CONTROL. *TR"~25,000 mi, complaint #968303
    • "SAME ISSUE AS OTHERS HAVE POSTED HERE. FOR THE LAST SIX MONTHS THE CARS STEERING WHEEL AND SEAT SHAKE VIOLENTLY WHEN YOU APPLY THE BRAKES GOING OVER 50 MPH. WHEN THE WEATHER IS WARMER AND THE CAR HAS BEEN DRIVEN FOR OVER 1/2 HOUR, THE SHAKING GETS EVEN WORSE…"~42,000 mi, complaint #992295
    • "WHEN TURNING THE STEERING WHEEL TO THE FAR RIGHT OR TO THE FAR LEFT (OR ON A SHARP TURN) AS IN MAKING A U-TURN, THERE IS A CLICKING SOUND AND VIBRATION IN THE STEERING WHEEL AND FEELS LIKE IT IS TIED TO THE AXLES OR TIRES. THIS HAS BEEN HAPPENING SINCE THE VE…"~72,000 mi, complaint #1515983
    • "RATHER THAN TAKE VEHICLE BACK TO DEALERSHIP, DECIDED TO TRY LOCAL SHOP INSTEAD. CLICKING & POPPING NOISE CONTINUE IN STEERING WHEN TURNING LEFT. SOUND GETTING WORSE AND CAN NOW HEAR IN A PARKING LOT WHEREAS BEFORE, WAS JUST TURNING ON ROADS. WAS TOLD BY LOCAL…"~74,000 mi, complaint #1155341
    • "TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT STEERING FLUID WAS LEAKING FROM THE VEHICLE. THE CONTACT ADDED STEERING FLUID TO THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (HONDA OF SUM…"~97,000 mi, complaint #1507976
  8. #8

    brake hydraulics

    9 unsafe

    9
    incidents

    Commonly reported, insufficient mileage data - n=10, median 47,500 mi, no reliable range below 25 reports.

    • " WHEN SLOWING DOWN IN THE VEHICLE THE STEERING WHEEL VIBRATE AND DRIVER CAN LOSE CONTROL OF VEHICLE. THE BRAKES WHEN APPLIED TO SLOW DOWN OR STOP ALSO HAS PULSATING OR FEELS LIKE THEY MAY NOT BE STOPPING THE CAR AT ALL AND MORE PRESSURE HAS TO BE APPLIED TO TH…"~30,000 mi, complaint #993967
    • "I FEEL THAT NHTSA SHOULD LOOK INTO 2011 HONDA PILOT BRAKES AND STEERING BECAUSE WHEN SLOWING DOWN IN THE VEHICLE THE STEERING WHEEL CAN VIBRATE AND DRIVER CAN LOSE CONTROL OF VEHICLE. THE BRAKES WHEN APPLIED TO SLOW DOWN OR STOP ALSO HAS PULSATING OR FEELS LIK…"~35,000 mi, complaint #981933
    • "I BEGAN TO ACCELERATE FROM A STOP SIGN AND MY STEERING WHEEL STARTED TO SHAKE. IN AN EFFORT TO GAIN CONTROL OF THE VEHICLE, I PUSHED THE BRAKES. THE PROBLEM WAS, MY BRAKES WERE NOT RESPONDING TO ANY INPUTS. I HAD TO DRIVE MY VEHICLE IN A DITCH IN ORDER TO C…"~60,130 mi, complaint #1134282
    • "THE BRAKES DIDN'T FUNCTION PROPERLY WHICH CAUSED ME TO STRIKE A TREE WITH MY FAMILY IN THE CAR. I WAS TRAVELING AT APPROXIMATELY 45 MILES PER HOUR WHEN ANOTHER VEHICLE HIT THE FRONT PASSENGER SIDE QUARTER PANEL AND IT SENT US ON PART OF A GRAVEL ROAD AND THEN…"~62,000 mi, complaint #1131117
    • "THIS IS THE SECOND TIME MY BRAKES HAVE FAILED. THE FIRST TIME THIS HAPPENED WAS ABOUT 6 MONTHS AGO. I WAS LEAVING MY HOUSE GOING ABOUT 20MPH AND WANTED TO MAKE A RIGHT SO I APPLIED THE BRAKES, THE CAR WOULD NOT STOP OR SLOW DOWN, EVEN WITH THE BRAKE PEDAL ALL…"~80,000 mi, complaint #1382645
  9. #9

    engine stall or no start

    4 stranded, 4 unsafe, 1 annoyance

    9
    incidents

    Commonly reported, insufficient mileage data - n=10, median 55,500 mi, no reliable range below 25 reports.

    • "TL*THE CONTACT OWNS A 2011 HONDA PILOT. WHILE DRIVING 20 MPH, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND SHE WAS UNABLE TO RESTART IT. THE DEALER MADE FIVE ATTEMPTS TO DUPLICATE FAILURE. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CU…"~2,600 mi, complaint #861914
    • "WHILE DRIVING AT AROUND [REDACTED ADDRESS], MALFUNCTION INDICATOR CAME UP AND ENGINE STOPPED WORKING. TOWED TO HONDA DEALER AND AFTER THROUGH CHECKUP, THROTTLE BODY & THROTTLE GASKET WERE REPLACED. *TR"~29,352 mi, complaint #916111
    • "I PURCHASED A 2011 HONDA PILOT IN OCTOBER 2014. FROM THE FIRST DAY OF DRIVING IT, I NOTICED A VIBRATION COMING FROM THE DRIVE TRAIN/ENGINE/TRANSMISSION WHEN THE ENGINE WAS SWITCHING INTO "ECO" MODE. THE VIBRATION CAN BE FELT THROUGH THE STEERING WHEEL, GAS PE…"~33,000 mi, complaint #1133973
    • "DRIVING ONTO ON RAMP OF HIGHWAY FROM PRIOR HIGHWAY AT APPROXIMATE SPEED OF 30 MPH. DRIVER NOTICED A LURCH FROM FRONT OF VEHICLE. UNKNOWN PART THAT WAS INVOLVED. POSSIBLY TRANSMISSION OR FUEL LINE BUT ONLY SUSPICION WITH NO EVIDENCE LEFT TO INVESTIGATE (SEE PI…"~78,000 mi, complaint #1455052
    • "The contact owns a 2011 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The contact related the failure to NHTSA Campaign Number: 12V573000 (Electrical System) however, neither the…"~318,000 mi, complaint #1919604
  10. #10

    mirror

    7 unsafe, 1 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "The contact owns a 2011 Honda Pilot. The contact stated that the rearview mirror was dimmed, causing visibility issues while driving. The dealer was made aware of the failure and informed the contact that the rearview mirror needed to be replaced. The vehicle…"~5,300 mi, complaint #1803352
    • "2011 MAIN REAR VIEW INTERIOR MIRROR. THE ORIGINAL MIRROR BEGAN TO DEGENERATE OVER TIME, WITHIN 3 YEARS OF OWNING CAN, CAUSING MIRROR TO LOOSE ABILITY TO VISIBLY SEE WHAT WAS BEHIND YOU. MIRROR WAS REPLACED BY HONDA, NOW 2ND MIRROR IS DOING THE SAME THING. H…"~66,000 mi, complaint #1474089
    • "INTERIOR REAR VIEW MIRROR OF MY HONDA PILOT EX-L 2011 LOST MOST OF THE REFLECTIVE COATING/ MATERIAL. THE MIRROR IS CLEAN BUT LOOKS DIRTY AS IT LOST MOST OF THE REFLECTIVE MATERIAL. IT HAS BECOME DANGEROUS TO DRIVE WITH NO PROPER REAR VIEW MIRROR AND THE REPLAC…"~70,000 mi, complaint #1522577
    • "THE INSIDE REAR VIEW MIRROR HAS DEGRADED TO THE POINT WHERE THE MIRROR IS CLOUDY WITH BLACK SPOTS THAT APPEAR LIKE DIRT, BUT ARE ACTUALLY JUST THE DEGRADATION OF THE MIRROR ITSELF. I'VE SEARCHED ONLINE AND SEE THAT THIS IS A COMMON PROBLEM WITH THE 2011 HONDA…"~100,000 mi, complaint #1523021
    • "PURCHASED AS USED AND THE INTERIOR REAR VIEW MIRROR LOOKS BLURRED AND CANNOT SEE. IT LOOKS LIKE IT IS SCRATCHED BUT IT IS INSIDE OF THE MIRROR. THIS HAS ALMOST CAUSED AN ACCIDENT AS I COULD NOT SEE THE CAR COMING UP BEHIND ME AND DID NOT BRAKE. LUCKILY THEN VE…"~170,718 mi, complaint #1699458
  11. #11

    paint and clearcoat

    2 unsafe, 6 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2011 Honda Pilot. The contact stated that the paint was peeling throughout the vehicle. The contact spoke with an independent mechanic regarding the paint. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The ma…"~118,000 mi, complaint #1761658
    • "PAINT CHIPPING AND GETTING WORSE. INTERNET SEARCH SHOWS A LOT WITH SAME ISSUE HONDA WHITE PAINT."~119,078 mi, complaint #1725754
    • "PAINT IS PEELING ON DRIVER SIDE DOOR AND TOP OF VEHICLE (MOONROOF AREA). STATIONARY IN MY GARAGE."~126,000 mi, complaint #1716233
  12. #12

    transmission automatic

    1 stranded, 7 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TRAVELING AT APPROXIMATELY 70 MPH WITH THE VSA (VEHICLE STABILITY ASSIST) OFF, THE AUTOMATIC TRANSMISSION SUDDENLY SHIFTED INTO NEUTRAL. I LOST POWER AND FORWARD MOMENTUM. I WAS STARTLED AND WHEN I LOOKED AT THE GEAR SELECTOR, THE INDICATOR SHOWED THE SELECT…"~22,500 mi, complaint #953789
    • "ON JULY 19, 2014 I HAD AN OIL APPOINMENTAT 1:30 TO HAVE MY FREE OIL CHANGE. OF COURSE THE DEALERSHIP HAS TO MAKE MONEY SOME HOW, SO MY SERVICE ADVISOR OFFERED THAT I HAVE THE TRANSMISSION SERVICED. SINCE I WAS GETTING THE FREE OIL I FELT AS THOUGH I NEEDED T…"~37,000 mi, complaint #1177274
    • "THE TRANSMISSION IN THE VEHICLE IS SHUDDERING OR SHIFTING ABNORMALLY WHEN DRIVING. *TR"~45,000 mi, complaint #1131599
  13. #13

    glass and windshield

    5 unsafe, 1 broken

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "2011 HONDA PILOT, SPONTANEOUS STAR CRACK IN LOWER CENTER WINDSHIELD, SPONTANEOUS REAR HATCH AND PASSENGER DOOR OPENING WHILE DRIVING WITH MY YOUNG CHILD IN THE REAR PASSENGER SEAT (WITH "LOCKED" DOORS), TRANSMISSION RATTLE UPON SLOW ACCELERATION OR COAST AT SE…"~3,800 mi, complaint #821500
    • "TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE GARAGE WHEN AN EXPLOSION WAS HEARD. THE CONTACT DISCOVERED THAT THE REAR TAILGATE WINDOW HAD EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE WINDOW UN…"~4,500 mi, complaint #864641
    • "TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THE REAR WINDOW ON THE HATCH EXPLODED AS SHE ENTERED THE VEHICLE. THE EXPLODING GLASS CAUSED THE CONTACT TO SUSTAIN CUTS AND LACERATIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE WINDOW WAS REPAIRE…"~6,500 mi, complaint #891166
    • "THE CAR WAS PARKED ON THE DRIVE WAY. THE GLASS HATCH WAS EXPLODED AS WE CLOSED THE TAILGATE. IT CAUSED CUTS ON HAND AND LEG ON LITTLE BOY STANDING BY. TAKE THE VEHICLE TO THE HONDA DEALER AND DEALER SAID IT WAS NOT UNDER WARRANTY. CALL AMERICAN HONDA AND THE A…"~28,240 mi, complaint #988360
    • "The contact’s wife owns a 2011 Honda Pilot. The contact stated that while the vehicle was parked and turned off, the rear window unexpectedly shattered. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the…"~150,000 mi, complaint #2126984
  14. #14

    engine oil consumption

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE ENGINE WAS CONSUMING OIL EXCESSIVELY AND SEVERAL MONTHS LATER, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHORT BLOCK…"~3,000 mi, complaint #971024
    • "EXCESSIVE OIL CONSUMPTION RESULTING IN SPARK PLUG MALFUNCTIONS. PROBLEM HAS OCCURRED DURING ALL DRIVING CONDITIONS AS WELL AS WHILE BEING STATIONARY WITH VEHICLE RUNNING."~100,000 mi, complaint #1325969
    • "HONDA ISSUED TECHNICAL SERVICE BULLETIN (TSB #11-033) RELATED TO EXCESSIVE ENGINE OIL CONSUMPTION AND THE MAKE AND MODEL OF MY CAR AND VIN WAS IN THE RANGE OF THE VINS AFFECTED. I HAD TO REPLACE PISTON RINGS AND SPARK PLUGS TO FIX THE PROBLEM. WHEN I CONTAC…"~168,000 mi, complaint #1281645
  15. #15

    suspension struts shocks

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "IN THE LAST SIX WEEKS THE "STRUTS" HAVE FAILED. THE FIRST TIME WE WERE CHARGED TO REPLACE THEM. THEN WITHIN TWO WEEKS APPROXIMATELY, THEY BROKE AGAIN. NOW THE CAR IS BACK IN THE SHOP AGAIN FOR THE SAME REASON. WE DON'T KNOW MUCH ABOUT CARS, BUT THIS DOESN'T…"~6,500 mi, complaint #1063614
    • "REAR SUSPENSION IS LEAKING. MY SUV IS LESS THAN 3 YRS OLD AND ONLY HAS 21351 MILES. *TR"~21,351 mi, complaint #1017271
    • "I WAS TOWING A TRAILER WITH A MOTORCYCLE IN IT. I WAS DRIVING ABOUT 60 MPH AND THE FRONT END STARTED TO VIBRATE REALLY BAD. I DROVE TO A FRIENDS HOUSE AND LEFT MY TRAILER THERE BECAUSE I WAS ON MY WAY OUT OF TOWN. I DIDN'T NOTICE THE VIBRATION ONCE THE TRAILER…"~31,000 mi, complaint #1047228
  16. #16

    tire failure

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "TIRES WEARING ODD DOWN THE MIDDLE OF THE TREAD, NO TRACTION ON WET ROADS IN RAIN. TWO FRONT TIRES REPLACED AND FRONT ALIGNMENT. SHOULD NOT HAVE TO PURCHASE NEW TIRES WITH LESS THAN 3,000 MILES. *JS"~2,800 mi, complaint #1155340
    • "I DRIVE A 2011 HONDA PILOT. IT WAS PURCHASED NEW. ON THE MORNING OF JUNE 7, 2011, A FAMILY MEMBER DISCOVERED THAT THE VEHICLE, WHICH WAS IN THE DRIVEWAY OF THE HOUSE, HAD A FLAT IN THE FRONT, DRIVER-SIDE TIRE. THE VEHICLE WAS PLACED ON A FLAT BED AND TAKEN…"~6,500 mi, complaint #862981
    • "TL* THE CONTACT OWNS A 2011 HONDA PILOT EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: 245/65 /R17. THE CONTACT WAS TRAVELING 60-65 MPH WHEN THE LOW TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT CONFIRMED THAT THE PASSENGER SIDE REAR TIRE WAS FLAT. THE…"~18,000 mi, complaint #922393
    • "THE FOUR GOOD YEAR TIRES ON MY 2011 HONDA PILOT ARE DEFECTIVE (PREMATURE WEAR). THE DEALER RECOMMENDED I DISCUSS THE PROBLEM WITH MY LOCAL GOOD YEAR DEALER WHICH I DID. I WAS INFORMED BY GOOD YEAR THAT THE TIRES ON MY PILOT WERE SUBSTANDARD AND SAID THE REAS…"~19,100 mi, complaint #963239
    • "TIRES ON 2011 HONDA PILOT ARE NEEDED TO BE REPLACED AT LESS THAN 35000 MILES. THE GOODYEAR FORTERA HL TIRES THAT CAME STANDARD ARE LISTED AT A 60000 MILE WARRANTY IF BOUGHT NEW. THEY HAVE ALSO WORN COMPLETELY UNEVEN, DESPITE ROTATION, WHERE THREE OF THE TIR…"~33,000 mi, complaint #984971
  17. #17

    battery and charging

    3 stranded, 1 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO PARK WITH THE ENGINE IN OPERATION WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC TEST WAS PERF…"~27,000 mi, complaint #996418
    • "MY 2011 PILOT WAS PURCHASED NEW IN AUG 2011, HAS LESS THAN 68000 MILES AND I LIVE IN SOUTHERN CA, YET: MY BATTERY DIED AND HAD TO BE REPLACED APR 2018 (CAR WAS PARKED < 1HR AND WOULD NOT START, BUT STARTED FINE THE HOUR BEFORE). MY ENGINE CHECK TRANSMISSION…"~67,848 mi, complaint #1588688
    • "WENT TO START VEHICLE. BATTERY DEAD. DEALER SAID TO JUMP START AND BRING TO DEALER. DEALER SAID AIR CONDITIONER RELAY STUCK AND DRAINED BATTERY. JULY 28, 2013 SAME PROBLEM. CHARGED BATTERY, CAR STARTED. 6 DAYS LATER, SAME PROBLEM. BATTERY COMPLETELY DEAD AFTER…"~80,000 mi, complaint #999670
  18. #18

    interior trim

    2 unsafe, 2 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "THE MATERIAL INSIDE ON DOOR CRANKING PLUS THE ARM REST CRANK A DEFAULT IN THE MATERIAL NOTHING HAS BEEN DID ABOUT IT. PAID TO MUCH MONEY FOR THAT TO HAPPEN . I TOOK IT TO THE DEAL WERE I GOT IT FROM THEY SAY THE SUN DID BUT IT ON THE FRONT PART OF THE TRUCK…"~4,000 mi, complaint #1251106
    • "AFTER PURCHASING MY 2011 HONDA PILOT TOURING I QUICKLY CAME TO REALIZE HOW UNCOMFORTABLE THE SEATS ARE. MY BOYFRIEND FIRST NOTICED THIS ON AN HOUR TRIP AND THEN THAT IS WHEN I PUT TWO AND TWO TOGETHER AND REALIZED THAT IS WHAT HAS BEEN CAUSING MY HIP, LEG AND…"~55,000 mi, complaint #1151280
    • "BOUGHT 2011 PILOT IN MAY 2010, BRAND NEW. THE BROCHURE STATED THE VEHICLE HAS LEATHER INTERIOR TRIM. TO MY DISMAY TWO YEARS LATER, THE CENTER SEAT DEVELOPED A CRACK AND WAS TAKEN TO THE DEALER, AND WAS TOLD THE SEAT WAS VINYL. NOT LEATHER! THE HAND REST ON AL…"~109,000 mi, complaint #1589763
  19. #19

    seatbelt and pretensioner

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "ONCE I SECURE MY SEATBELT, IT RIDES UP AROUND MY NECK AND UNDER MY RIGHT ARMPIT WITHIN 5 TO 10 MINUTES. I HAVE MOVED MY SEAT FORWARD AND BACK, UP AND DOWN AND CHANGED THE BACK TO RECLINE MORE AND LESS. THE RESULT IS ALWAYS THE SAME! NO ONLY IS THIS UNCOMFOR…"~85,000 mi, complaint #1391446
    • "TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SEAT BELT MALFUNCTIONED AND WOULD NO LONGER RETRACT TO SECURE THE PASSENGER IN THE SEAT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUF…"~140,000 mi, complaint #1409230
    • "The contact owns a 2011 Honda Pilot. The contact stated that while parked, the front driver-side seat belt retractor failed to retract as intended. The contact related the failure to NHTSA Campaign Number: 11V468000 (Seat Belts). The vehicle was not diagnosed…"~149,775 mi, complaint #2223807
    • "SEAT BELT BUCKLES COME UNDONE AFTER CLICKING THEM INTO PLACE. THEN HAVE TO REPEAT CLICKING AND SOMETIMES DO NOT EVEN KNOW IT'S NOT PROPERLY CLICKED UNTIL SEATBELT COMES UNDONE."~175,000 mi, complaint #1739799
  20. #20

    steering column

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "EXPERIENCING THE SAME ISSUE MANY 2011 PILOTS ARE REPORTING- EXCESSIVE VIBRATION ON THE STEERING COLUMN WHEN BREAKING OVER 60MPH. WE WERE RATHER FORTUNATE IN THAT OUR RELIABLE AUTO REPAIR SERVICE MAN TOLD US THAT A CAR WITH THIS LOW MILEAGE SHOULD NOT HAVE ROTO…"~57,000 mi, complaint #1258298
    • "STEERING WHEEL SHAKES WHEN I BRAKE. I HAVE HAD THIS PROBLEM SINCE IT HAD 25K MILES ON IT. I TOOK TO DEALER AND SAID STEERING COLUMN NEEDS TO REPLACE AT $400 DOLLARS OR WAIT FOR RECALL. THEY THINK. RESEARCHING THIS ON LINE SEEING ALL THE OTHER PILOTS HAVING THE…"~58,000 mi, complaint #1003135
    • "I WAS EXPERIENCING SOME CLUNKING AND POPPING NOISES AS I TURNED MY STEERING WHEEL RIGHT OR LEFT, AS I TURNED ONTO CITY STREET; PRIVATE PARKING LOTS, U-TURNS AND SUCH. I HAD MY FATHER TEST DRIVE IT AND HE THOUGHT IT MAY BE THE CV AXLES AND HAD IT CHECKED AT AU…"~110,000 mi, complaint #1482164
  21. #21

    acceleration loss or hesitation

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE STOPPED AT A TRAFFIC STOP, THE CONTACT NOTICED THAT THE VEHICLE WOULD HESITATE WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES FOR DIAGNOSTICS BUT THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAI…"~2,000 mi, complaint #894802
    • "ENGINE HESITATION WHEN COMING OFF A STOP. VERY SPORADIC, BUT SEEMS TO HAPPEN MORE OFTEN COMING THROUGH A SLOW TURN FROM A STOP."~50,000 mi, complaint #1224044
  22. #22

    alignment and pull

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE WOULD VEER TO ONE SIDE WITHOUT EXPLANATION. IN ADDITION, WHEN DEPRESSING THE ACCELERATOR AND STEERING TO THE LEFT HE WOULD MOMENTARILY LOSE CONTROL OF THE VEHICLE. THE…"~1,000 mi, complaint #848564
    • "I BOUGHT THIS USED CERTIFIED VEHICLE ON 4/20/2013 AND WAS DRIVING HOME FROM THE DEALER. THE GAS PEDAL STARTED TO VIBRATE A LITTLE AT SPEED BETWEEN 40 AND 50. AND I ALSO COULD HEAR A GRINDING NOISE FROM FRONT RIGHT. NEXT DAY MY WIFE WAS DRIVING AND I WAS SITTIN…"~21,500 mi, complaint #976847
    • "I WAS TOWING A TRAILER WITH A MOTORCYCLE IN IT. I WAS DRIVING ABOUT 60 MPH AND THE FRONT END STARTED TO VIBRATE REALLY BAD. I DROVE TO A FRIENDS HOUSE AND LEFT MY TRAILER THERE BECAUSE I WAS ON MY WAY OUT OF TOWN. I DIDN'T NOTICE THE VIBRATION ONCE THE TRAILER…"~31,000 mi, complaint #1047699
  23. #23

    key fob and immobilizer

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I HAD RECENTLY DISCOVERED THAT ALL OF MY WINDOWS WOULD ROLL DOWN TO A THIRD OPEN EQUALLY IF THE KEY FOB ALARM WAS CONTINUOUSLY PUSHED (BY SOMETHING IS A PURSE OR BACKPACK) AND I MIGHT ALREADY BE AWAY FROM THE CAR. SO I WAS NOW MORE AWARE OF LOCKING MY CAR AND…"~22,000 mi, complaint #1219049
    • "MOVING KEY BACK AND FORTH IN DRIVER'S DOOR LOCK WILL RESULT IN ENGINE REPEATEDLY TURNING OVER, EVEN WITH NO KEY IN IGNITION. ENGINE DOESN'T ACTUALLY START BUT WILL CRANK BY ITSELF. CAR DOES NOT HAVE ANY TYPE OF REMOTE START INSTALLED. VIDEO OF EXAMPLE HERE:…"~50,000 mi, complaint #1465790
  24. #24

    power windows and locks

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "DRIVER DOOR LOCK ACTUATOR FAILED CAUSING MULTIPLE DOORS TO STAY LOCKED OR UNLOCKED INCLUDING THE REAR DOOR AND COULD POTENTIALLY CAUSE PERSONS TO BE TRAPPED INSIDE. *TR"~47,000 mi, complaint #1130261
  25. #25

    seat mechanism

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I AM COMPLAINING OF THE HORRIBLE HEAD RESTRAINTS THAT PUSH MY HEAD AND NECK FORWARD. I HAVE VERY GOOD POSTURE AND AM ONLY COMFORTABLE SEATING UP STRAIGHT. I JUST PURCHASED THIS CAR USED TO REPLACE MY BELOVED JEEP GRAND CHEROKEE. I HAVE OWNED TWO CHEROKEES BUT…"complaint #1104985
    • "DRIVERS SEAT HEIGHT ADJUSTMENT LOWERS ON IT'S OWN WHILE DRIVING. THIS HAPPENS EVERY TIME IT IS DRIVEN, CREATING A SAFETY ISSUE SINCE DRIVER SINKS TO LOWEST POSITION WHILE VEHICLE IS IN MOTION. OCCURRED WHILE DRIVING NEW CAR OFF THE DEALERS LOT. DEALER WAS UNS…"complaint #833927
    • "HONDA PILOT HEADREST IS CANTED TOO FAR FORWARD. A PERSON WEARING THEIR HAIR IN A BUN, PONYTAIL OR CLIP CANNOT FIT SAFELY IN THE SEAT WITH THE HEAD REST IN PLACE. THIS IS A DANGEROUS DEFECT BECAUSE THE MOST TEMPTING SOLUTION IS TO RAISE THE HEADREST TO AN U…"complaint #896964
  26. #26

    ac compressor and refrigerant

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE OVER 50 MPH, THE VEHICLE RELEASED A BURNING ODOR THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE AND THE DEALER STATED THAT THE…"~800 mi, complaint #921001
    • "TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE REAR AIR CONDITIONING SYSTEM (A/C) WOULD NOT SHUT OFF FROM THE FRONT CONTROL PANEL. THE CONTACT HAD TO REACH BEHIND HER AND FEEL AROUND THE CONSOLE TO SHUT OFF THE AIR CONDITIONER. IN ADDITIO…"~1,000 mi, complaint #818391
  27. #27

    control module

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "MY 18 YEAR OLD DAUGHTER WAS DRIVING HOME 6/28/19 AT MIDNIGHT. CAR DIED WHILE DRIVING. COASTED TO SIDE OF ROAD. RESTARTED AND DROVE SOME. SAME THING. MANY LIGHTS CAME ON. COASTED TO SIDE OF HIGHWAY. TRIED ONE MORE TIME AND MADE IT HOME. MILES ON ODO: 118,2…"~118,279 mi, complaint #1611778
  28. #28

    door latch and hinge

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE DRIVING APPROXIMATELY 20 MPH, THE DRIVER SIDE DOOR FAILED TO LOCK. THE CONTACT ALSO STATED THAT THE VEHICLE SHOOK AND VIBRATED. THERE WAS NO WARNING INDICATOR. THE CONTACT STATED THAT THE PREVIOUS OWNER TOOK THE V…"~67,500 mi, complaint #1268152
    • "DRIVER DOOR SLIGHTLY LIFTS AT TOP LEFT CORNER DURING WINDY CONDITIONS WHILE DRIVING ON HIGHWAY. SEEMS LIKE DOOR ALIGNMENT IS IMPROPER."~118,000 mi, complaint #1522136
  29. #29

    fuel tank and lines

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE FUEL CAP WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE SERVICE TECHNICIAN STATED THAT THE FUEL CAP NEEDED TO BE UNS…"~2,000 mi, complaint #1344214
  30. #30

    steering electric assist

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "NOTICED THE CARS STEERING WHEEL SHAKES WHEN BRAKE IS APPLIED AT APPROXIMATELY 65-70 MILES PER HOUR WHICH IS VERY SCARY. BROUGHT THE CAR TO THE DEALERSHIP AND WAS TOLD THE ROTORS NEED TO BE RE-SURFACE. I ASK WHY BECAUSE IT'S A BRAND NEW CAR WITH VERY LOW MILEAG…"~20,125 mi, complaint #922924
    • "WHEN VEHICLE CROSSING THROUGH A FEW INCHES DEPTH OF WATER PUDDLE, THE STEERING WHEEL WAS SUDDENLY LOCKED WITH ODD NOISE AND FLASHING BATTERY WARNING. THIS HAPPENED SEVERAL TIMES AND COULD CAUSE FATAL ACCIDENT. THE STEERING WHEEL RESUMED OPERATION AFTER TURNING…"~79,000 mi, complaint #1287734
  31. #31

    sunroof

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL*THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE SUN ROOF WINDOW SHATTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE.…"~48,000 mi, complaint #1153839
    • "THE SUNROOF SPONTANEOUSLY CRACKED WHILE DRIVING ON A CITY STREET. WHEN I TOOK THE CAR TO THE DEALERSHIP, ONE OF THE MECHANICS MENTIONED THAT THIS WAS A COMMON PROBLEM. NEVERTHELESS, I HAD TO PAY FOR THE ENTIRE REPLACEMENT. THE SUNROOF IS REGULARLY EXPOSED T…"~79,000 mi, complaint #1294909
  32. #32

    throttle and pedal

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "STARTED CAR AND STARTED TO DRIVE THE CAR AND IT HAD A MIND OF IT'S OWN. THE ENGINE WOULD START AND STOP INDEPENDENTLY FROM ME TOUCHING THE GAS PEDAL. APPARENTLY, THIS 2011 DON'T NOT HAVE AN ACCELERATOR CABLE ANYMORE AND IT IS COMPUTERIZED. I AM THANKFUL I W…"~40,711 mi, complaint #964119
    • "The contact owns a 2011 Honda Pilot. The contact stated that while in the process of parallel parking, he shifted into drive(D) and slightly depressed the accelerator pedal however, the vehicle accelerated forward unintendedly and hit the rear driver's side fe…"~140,000 mi, complaint #1915507
  33. #33

    torque converter

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE ACCELERATING, THE VEHICLE VIBRATED VIOLENTLY WITHOUT WARNING. CROWN MOTORS ([REDACTED ADDRESS], REDDING, CA 96001, [REDACTED PHONE]) REPAIRED THE TRANSMISSION SWITCH, BUT THE FAILURE RECURRED. THE DEALER INFORMED…"~62,000 mi, complaint #1541596
    • "PURCHASED 2011 HONDA PILOT EX-L NEW IN MID-2010. FOR THE PAST SEVERAL MONTHS, WE FELT A SHUDDER IN THE TRANSMISSION AT/AROUND 25 MPH WHEN ACCELERATING LIGHTLY FROM A FULL STOP. GOT PROGRESSIVELY WORSE OVER TIME; EVEN PASSENGERS NOTICED IT. CAR IS JUST UNDER 5…"~72,000 mi, complaint #1246387
  34. #34

    wheel bearing

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE AUTO IS MAKING A ROARING SOUND AT THE FRONT END DRIVERS SIDE DUE TO A FAULTY WHEEL BEARING . THIS AUTO WAS PRODUCE IN ALABAMA DURING THE MONTH OF JULY ,2010 . THE AUTO HAS HAD THIS ISSUE FOR SOME TIME SINCE WE BROUGHT IT HOME. *TR"~30,000 mi, complaint #1074341
  35. #35

    backup camera

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THE REAR VIEW MIRROR BUILT IN CAMERA WAS DEFECTIVE. THE CAMERA WAS MISLEADING AND INDICATED THAT THE OBJECTS APPEARED FARTHER AWAY, BUT THEY WERE ACTUALLY VERY CLOSE. THE CONTACT WAS ABLE TO AVOID CRA…"~1,000 mi, complaint #893735
  36. #36

    cruise control conventional

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE CRUISE CONTROL WAS SET AT 60 MPH. WHEN THE CONTACT DEPRESSED THE BRAKE TO DEACTIVATE THE CRUISE CONTROL, THE VEHICLE SUDDENLY ACCELERATED TO 80 MPH. THE CANCEL BUTTON WAS ALSO DEPRES…"~1,175 mi, complaint #890354
  37. #37

    driveshaft axle cv

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "DRIVING THE CAR AT A SPEED OF 35-40MPH AND 45-50MPH THERE IS A SHUDDERING AND VIBRATION FEELING COMING FROM THE DRIVETRAIN. I TOOK IT TO THE DEALER WHERE I BOUGHT IT AND I ASKED FOR A TECH TO TAKE A TEST RIDE WITH ME AND THEY SAID NO ONE WAS AVAILABLE. I LEFT…"complaint #900259
  38. #38

    engine cooling

    1 broken

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL*THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE RADIATOR WAS DAMAGED WHEN A SMALL STONE BOUNCED OFF OF THE GROUND AND ENTERED THE GRILL. THE CONTACT FEELS THAT THE GRILL HAS OPENINGS THAT ARE TOO LARGE AND ALLOW ROAD DEBRIS TO COME THROUGH…"~750 mi, complaint #823802
  39. #39

    engine head gasket

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The front cylinder head valve cover developed an erosion hole adjacent to the middle spark plug (#5) tube cutout. The valve cover is available for inspection. This portion of the valve cover is directly above the oxygen sensor on the exhaust manifold. Engine…"complaint #1800276
  40. #40

    engine mounts

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "MY 2011 HONDA PILOT TOURING HAD TO HAVE ALL 3 ENGINE MOUNTS AND THE TRANSMISSION MOUNT REPLACED. THE WHOLE FRONT END OF THE VEHICLE WOULD SHAKE UNCONTROLLABLY ON ACCELERATION AND ESPECIALLY AT HIGH SPEEDS. I BOUGHT THE VEHICLE BRAND NEW. I DO A LOT OF HIGHWAY…"~126,700 mi, complaint #1207557
  41. #41

    exhaust system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "AFTER THE BREAK-IN PERIOD OF THE VEHICLE, AND EVER SINCE THEN, WHEN THE AIR-CONDITIONING IS SET ON RECIRCULATE, IF THE GAS PEDAL IS PUSHED HARD (FOR EXAMPLE TO GO UP A STEEP HILL), A SMELL OF ROTTEN EGGS ENTERS INTO THE CABIN. IT DOES NOT DO IT AS BAD IF THE…"~500 mi, complaint #997877
  42. #42

    fluid leak unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE'S DASHBOARD WAS LEAKING WATER INTO THE CABIN OF THE VEHICLE WHILE RAINING. THE FAILURE CAUSED MOLD TO FORM ON THE FLOOR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE HONDA OF CL…"~131,000 mi, complaint #1413585
  43. #43

    infotainment head unit

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The contact owns a 2011 Honda Pilot. The contact stated that the navigation system clock failed to adjust to the correct time. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The dealer inf…"complaint #1871593
  44. #44

    instrument cluster

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "Odometer Fraud. The contact purchased a 2011 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was…"~166,000 mi, complaint #2086980
  45. #45

    lighting exterior

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE TAIL LIGHTS ONLY WORK INTERMITTENTLY. WE STOPPED BY THE HIGHWAY PATROL ON THE NIGHT OF APRIL 7. THE NEXT DAY WE TOOK IT TO THE HONDA DEALER, HONDA OF BOWIE AND THEY REFUSED TO CHECK ANYTHING BECAUSE AT THAT TIME THE LIGHTS WERE WORKING. YESTERDAY APRIL 13…"~30,000 mi, complaint #973888
  46. #46

    noise or vibration unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "MY 2011 HONDA PILOT SHAKES GOING 80 OR MORE MILES PER HOUR. THE DASHBOARD SHAKES SO BAD THAT IT LOOKS LIKE ITS ABOUT TO POP OUT."~148,000 mi, complaint #1460561
  47. #47

    power steering hydraulic

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE LEAVING A PARKING RAMP AT A SLOW WALKING PACE HEARD A LOUD BANG, FOLLOWED BY THE STEERING WHEEL SPINNING RAPIDLY TO THE RIGHT FOLLOWED BY THE VEHICLE TURNING INTO THE EXIT DOOR FRAME. I BACKED UP, TRYING TO DETERMINE WHAT CAUSED THE LOUD BANG. NOTHING OU…"~107,000 mi, complaint #1496173
  48. #48

    starter

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "VEHICLE PURCHASED NEW IN 2011. NO ISSUES UNTIL MID 2012. WHEN ATTEMPTING TO START CAR, THE STARTING SEQUENCE WORKS BUT ENGINE DOES NOT TURNOVER. THE STARTER CLICKS, BUT NOTHING ELSE HAPPENS. THE FIRST TIME THIS HAPPENED, CAR HAD TO BE JUMPSTARTED TO GET STARTE…"~6,000 mi, complaint #1040303
  49. #49

    timing belt or chain

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "OUR 2011 HONDA PILOT STALLED IN TRAFFIC AND HAD TO BE TOWED TO THE CLOSEST HONDA DEALERSHIP. AFTER SEVERAL DAYS OF SENSORS AND A STARTER BEING REPLACED IT WAS DETERMINED THAT ENGINE FAILURE CAME FROM A SHREDDED TIMING BELT. SERVICE DEPARTMENT PUT ON NEW BELT…"~26,100 mi, complaint #998369
  50. #50

    wheel or rim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "MY WIFE AND I WERE DRIVING HOME ON THE NIGHT OF JUNE 2ND, 2010 AND WERE TURNING ON THE STREET WE LIVE ON WHEN THE RIGHT FRONT WHEEL JUST LAID OVER. WE HAD IT TOWED TO THE DEALERSHIP AND THEY INFORMED US THAT THEY THOUGHT THAT EITHER THE BOLTS WERE NOT PROPERLY…"complaint #791434
  51. #51

    wiper and washer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE MAXIMUM SPEED SETTING ON THE WINDSHIELD WIPERS IS COMPLETELY INSUFFICIENT WHEN DRIVING ON THE HIGHWAY / INTERSTATE DURING PERIODS OF RAIN AND AT SPEEDS IN EXCESS OF 45 MPH. IT IS IMPOSSIBLE TO MAINTAIN A REASONABLY UNOBSTRUCTED VIEW OF THE ROADWAY. WH…"complaint #887346
  52. #52

    wiring harness

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHEEL SENSOR WIRES ON 2011 HONDA PILOT ARE EXPOSED AND UNPROTECTED UNDER THE VEHICLE WHICH WHEN DAMAGED, DISABLE ANTI-LOCK BRAKING SYSTEM (ABS), VEHICLE STABILITY ASSIST (VSA), AND THE VARIABLE TORQUE MANAGEMENT (VTM-4) SYSTEMS. EXPOSED WIRES ARE PRONE TO BE…"~2,600 mi, complaint #819375

Search NHTSA's own recall and complaint database for HONDA PILOT directly.