2020 GMC ACADIA

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine cooling

    16 unsafe

    16
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2020 GMC Acadia. While the vehicle was at the dealer for maintenance, the contact was informed that the radiator was leaking and needed to be replaced. In addition, the contact was advised that there was coolant intrusion. The contact stated…"~62,000 mi, complaint #2147343
  2. #2

    backup camera

    7 unsafe, 3 annoyance

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The backup and surround view cameras repeatedly fail. I took it in once and they replaced the head unit. The problem reappeared within days after this repair. The design of this truck makes visibility without the cameras difficult at best and dangerous at wors…"complaint #1758156
    • "GMC safety recall was issued in Sept. 2022. (N222378380) My backup camera (2020 GMC Acadia) has been going in and mostly out since Jan. 2021. GMC has yet to find a fix for this issue, about 4 months since the recall but almost a year and a half for my car.…"complaint #1863230
    • "Rear view camera stopped working as I was backing up and ran into a pole damaged my right rear wheel well and panel. "complaint #1863332
    • "Rearview camera is intermittently non-functional when placed in reverse gear, and shows a red triangle and red camera icon on the screen along with a circle and slash through it. See attached photo. "complaint #1869497
    • "front and rear camera not working blind spot indicator not working side mirrors warning of oncoming vehicles not working radio not working"complaint #1937336
  3. #3

    steering electric assist

    9 unsafe

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While driving, the power steering went out and a service power steering message appeared. I turned off the vehicle and waited a few minutes and when the car was turned on it went away and the power steering came back. "complaint #1786166
    • "My steering assist is reduced drive with care message is on. The AC is no longer working and the fan is constantly running and sounds horrible. The temperature gauge has not come off of cold. After researching this issue online-it looks like this is a constant…"complaint #1905363
    • "Power steering system fails intermittently. Power steering goes and comes back on without warning, causing the driver to oversteer the vehicle. Mechanic performed software update, which did not fix the problem and told me the power steering module needs to be…"complaint #2083495
    • "An error pops on the dash that says steering assist is reduced-drive with care, and the thermostat gauge does not work, nor does the air conditioner and the vehicle fan under the hood is extremely loud. This has been happening intermittently since September 20…"complaint #2089914
    • "Steering Assist reduced drive with care message. This is an extremely common issue and should be a recall. ALOT of people including my dealer service advisor has this issue with their vehicle this message comes up fans kick on high a/c stops working and temp g…"complaint #2151294
  4. #4

    transmission automatic

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHEN THE VEHICLE IS ALREADY IN MOTION, IT AUTOMATICALLY SHIFTS OUT OF DRIVE AND I AM LEFT IN THE MIDDLE OF THE ROAD UNABLE TO ACCELERATE FOR A FEW SECONDS UNTIL THE VEHICLE AUTOMATICALLY SHIFTS BACK TO DRIVE. THIS HAPPENS AFTER PULLING OUT OF MY GRAVEL DRIVEWA…"~1,100 mi, complaint #1663108
    • "The contact owns a 2020 GMC Acadia. The contact stated while driving from a complete stop and depressing the accelerator pedal, the vehicle hesitated to respond. The contact stated that the failure also occurred while driving at various speeds. Additionally, t…"~80,000 mi, complaint #1997621
  5. #5

    adas collision warning

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "The contact owns a 2020 GMC Acadia. The contact stated that while driving at various speeds, the brake was applied independently. The contact mentioned that the brake was operating when there was nothing in front of the vehicle. The vehicle was taken to a deal…"~16,000 mi, complaint #1770938
  6. #6

    engine stall or no start

    1 stranded, 2 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2020 GMC Acadia. The contact stated that while driving the vehicle, it stalled after initially adding fuel. Even though the reading indicated there was 1/8 of a tank of fuel. The fuel gauge failed to move. The thermostat was stuck open. The…"~61,699 mi, complaint #2202152
  7. #7

    infotainment head unit

    4 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TWO DAYS AFTER PURCHASING A NEW 2020 GMC ACADIA I GET AN ERROR ON THE DISPLAY "SD CARD REMOVED" ALONG WITH VARIOUS OTHER ERROR MESSAGES. DEALER TALKS TO GMC TECH LINE AND THEY ADVISE TO REPLACE RADIO. RADIO WAS REPLACED AND ERRORS BEGAN SAME DAY I PICKED IT…"complaint #1623862
    • "navigation system stops working / all cameras stop working give a triangle with exclamation in the middle / radio also shuts down "complaint #1827879
    • "Center console display does not start when you start vehicle. Stays blank! This happens occasionally. Sometimes restarting will fix, other times not. There is no rear view camera when this happens. Not sure what else is affected, such as backup warnings. "complaint #1830406
    • "My infotainment screen just has lines on it. I am the second owner of this vehicle. It just stopped working on day and has not come back. I cannot use my back up camera system now either. I have read where this has been an issue with the 2020 model and a possi…"complaint #2198013
  8. #8

    torque converter

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2020 GMC Acadia. The contact stated that while driving at various speeds, the vehicle was shuddering. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the torque converter needed to be…"~2,000 mi, complaint #1876820
  9. #9

    adas blind spot

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHILE IN MOTION- BLIND SPOT SENSORS TURN ON WHEN THEY SHOULD NOT AND VICE VERSA. TRACTION CONTROL HAS FAILED MULTIPLE TIMES WHILE DRIVING. PREDICTIVE BRAKING HAS ACTIVATED IMPROPERLY MULTIPLE TIMES WHILE DRIVING. CAMERAS WENT OUT AND THEN BATTERY COMPLETELY DI…"~3,300 mi, complaint #1682811
  10. #10

    fuel pump

    1 stranded, 2 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The car would not start. It would power on but would not turn over. We had it checked out by a mechanic who tested it and found that the fuel pump module was not operable. When he went to replace it, he found that the one he was removing was aftermarket so thi…"complaint #2006707
    • "Once again (for the second time in a few months) the vehicle put me and my passenger in an extremely dangerous situation. We were driving down a 55mph country highway catching speed, somewhere around 45-50 mph and the car jerked so violently that it shook us e…"complaint #2025554
    • "I believe my car should be included in this recall. I've had the dealer check and they say it's nothing wrong with my car. 2020 GMC Acadia Fuel Pump Recall GMC has announced that 2781 vehicles have been affected by a Fuel Pump recall. General Motors LLC (GM)…"complaint #2220069
  11. #11

    other

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The contact owns a 2020 GMC Acadia. The contact received notification of NHTSA Campaign Number: 22V709000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable…"complaint #1921331
    • "The car has parking brake on unable to disable.Have to put in drive force the system to move. Same with reversing the car. Air bags not working. Seat belt restraint on when we are wearing them. Left turn signal failure. Steering limited caution sign on. ESC s…"complaint #1960344
    • "While trying to reinstall the evenflo car seat, the latch to lock the car seat into place failed. The metal on the car seat is broken. The car seat has been used in the vehicle for less than a year, and if I had not noticed this upon trying to move the car sea…"complaint #2055596
  12. #12

    fuel tank and lines

    1 stranded, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "DRIVING ALONG NO ISSUES, CAR SAYS 60 MILES TO EMPTY NO FUEL WARNING LIGHT OR ANYTHING, WHEN CAR JUST SUDDENLY LOSES POWER, WAS ABLE TO GET TO SIDE OF ROAD. TOLD ME TO RESTART ENGINE, AND IT WOULDNT FIRE BACK UP. PUT A GALLON OF GAS IN AND IT FIRED BACK UP. OWN…"~1,118 mi, complaint #1641546
    • "FUEL GAUGE READS AT 3/4 OR 1/2 TANK AFTER REFILLING FUEL."~9,000 mi, complaint #1736050
  13. #13

    parking brake

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2020 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, WITHOUT WARNING THE PARKING BRAKE ENGAGED INDEPENDENTLY. THE CONTACT MANUALLY RELEASED THE PARKING BRAKE AND THE VEHICLE OPERATED AS INTENDED. DEALER RUSTY WALLACE KIA LOC…"~6,276 mi, complaint #1651478
  14. #14

    power windows and locks

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2020 GMC Acadia. The contact stated that the doors failed to open from outside the vehicle while using the key fob or while attempting to open the doors manually. The contact entered the vehicle from the rear hatch door and discovered that t…"~68,140 mi, complaint #2183653
  15. #15

    seatbelt and pretensioner

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "SQUEAKING NOISE FROM THE FRONT END DRIVER SIDE JUST APPEARED WHILE DRIVING. DRIVER SEATBELT WILL NOT LATCH ON THE FIRST COUPLE OF TRIES. "~1,600 mi, complaint #1677094
    • "The contact owns a 2020 GMC Acadia. The contact stated that the front driver's side and front passenger’s side seat belt locking mechanism failed to remain latched. The contact stated that while driving, the seat belts would erroneously become unlatched. The v…"~35,000 mi, complaint #1976230
  16. #16

    acceleration loss or hesitation

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "2020 GMC ACADIA. CONSUMER WRITES IN REGARDS TO LOSS OF POWER AT LOW SPEEDS AND JERKING WITH BRAKE LIGHT ILLUMINATED. *LD *JS"complaint #1710589
  17. #17

    airbag system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2020 GMC Acadia. The contact stated that she was rear-ended by another vehicle at a high rate of speed while attempting to make a left turn. As a result, the front passenger seat fractured. The air bags failed to deploy upon impact; the cont…"~10,000 mi, complaint #1762525
  18. #18

    battery and charging

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2020 GMC Acadia. The contact stated that the AC was inoperable. The message “Driving Assist Reduced - Drive with Care” was displayed. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the battery needed t…"~47,000 mi, complaint #2187155
  19. #19

    catalytic converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I'm not sure of the exact sequence of events here, but there are multiple exhaust leaks. One is a crack somewhere in the catalytic converter that is now leaking exhaust from the back of the engine into the passenger compartment. The other leak is at the point…"complaint #2128008
  20. #20

    engine internal

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Car keeps throwing Poo14 code for VVt sensor, I’ve replaced the sensors and checked wiring on the side of the road and no damage found, went online and read multiple complaints and recalls on the same issue I’m having with my car. I enter my vin and no recalls…"complaint #2118819
  21. #21

    exhaust system

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While idling, my vehicle has a strong exhaust smell inside the cabin. Per the GM Dealer, this is due to faulty flex hose. "complaint #2194583
  22. #22

    heater core and blower

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Rear heater line leak detected during evaluation of engine code P01F0 and empty expansion tank was noted. There was never any puddle in my garage prior to the incident, and nothing detected after the fact either. Pictures included demonstrate a leak at the d…"complaint #2176185
  23. #23

    instrument cluster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The vehicle was purchased brand new from Serra GMC in Washington Michigan in April 2020. It has been back to the dealer 5 times for the same issue, with another 4 times that it was not taken into dealer! Reoccurring issue involves the instrument cluster, All…"complaint #1770864
  24. #24

    key fob and immobilizer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "After heavy rain or a carwash, the door locks and lift gate don't work from key fob. And the vehicle says no remote detected and has trouble starting. After a day or two they start working again. It caused U0422 (invalid data received from body control module)…"complaint #2171607
  25. #25

    noise or vibration unspecified

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "PURCHASED NEW 2020 GMC ACADIA DENALI IN DEC 2019. VEHICLE WAS EQUIPPED WITH SEVERAL DEALER ACCESSORIES INCLUDE ROOF RAIL CROSS-BEAMS. THESE WERE NOT IN STOCK AT TIME OF PURCHASE AND RETURNED AFTER 1 WEEK TO INSTALL. AFTER PICKING UP THE VEHICLE ON MY DRIVE HOM…"complaint #1635185
  26. #26

    power steering hydraulic

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Received a power steering reduced notice when starting the car, noticed shortly after driving the temperature gauge had not moved from its resting position. A few trips later it still had not moved and the check engine light came on. Mechanic looked at it said…"complaint #2238410
  27. #27

    tire failure

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TRAVELING AT HIGHWAY SPEED AND HAD A CATASTROPHIC LOSS OF AIR SUDDENLY AND WENT FROM 40PSI TO 0 PSI IN ABOUT 15 SECONDS. OCCURRED ON PASSENGER SIDE REAR. UPON INSPECTION OF TIRE NOTHING WAS FOUND IN EVIDENCE TO HAVE CAUSED THIS FAILURE. TWO DIFFERENT AGENCY'S…"~14,058 mi, complaint #1738796
  28. #28

    unintended acceleration

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The ACADIA 2020 while in slow motion approaching my private condominium parking spot, accelerated autonomously and then slammed into the cement wall. Airbags deployed, no warning of collision, seriously damaged both car and cement wall. No bodily injuries. I r…"complaint #1751011
  29. #29

    wiring harness

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "When it rains(or car wash) my power locks don't work. I get locked out of my car. My car reset itself in the middle of an intersection(like I turned it off and back on again). One of my gauges is always not working. The sunroof doesn't work right. Water is get…"complaint #2071413

NHTSA investigations

Search NHTSA's own recall and complaint database for GMC ACADIA directly.