2017 GMC ACADIA
What owners reported to NHTSA, ranked by how often and how seriously.
This is complaint data, not a random sample.
It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.
Component ranking
- #1
control module
3 stranded, 120 unsafe, 45 annoyance
168incidentsTypical range: 28,000–49,500 miMedian 38,000 mi, based on 164 reports (34% had no usable mileage)
- "WHEN THE CAR IS INTENTIONALLY STOPPED AND SHIFTED INTO PARK, THE DASHBOARD SHOWS A WARNING THAT THE CAR IS NOT IN PARK. IT REQUIRES MOVING THE GEAR SHIFT IN AND OUT OF DRIVE UNTIL THE ELECTRONICS RECOGNIZE THE CAR IS IN PARK. UNTIL THEN, ALL THE CAR ELECTRONIC…"~5,000 mi, complaint #1615798
- "WHENEVER I SHIFT THE VEHICLE TO PARK AND TURN OFF THE ENGINE, A MESSAGE IS DISPLAYED THAT SAYS 'ACTION REQUIRED SHIFT TO PARK.' IT DOES NOT RECOGNIZE THAT THE VEHICLE IS IN PARK AND THEREFORE WILL NOT LET ME LEAVE THE VEHICLE. SOMETIMES I HAVE TO TURN THE VEH…"~25,500 mi, complaint #1686664
- "WHEN PARKING THE VEHICLE AND ATTEMPTING TO SHUT OFF, THE ACADIA GIVES THE MESSAGE "SHIFT TO PARK". THE VEHICLE IS CLEARLY IN PARK AND I MUST START THE VEHICLE AGAIN AND SHIFT TO REVERSE OR ANOTHER POSITION AND TURN OFF. THE VEHICLE WILL NOT ALLOW ME TO LOCK TH…"~37,000 mi, complaint #1600677
- "THE 'SHIFT TO PARK' LIGHT COMES ON EVEN THOUGH MY CAR IS ALREADY IN PARK. I HAVE TO SIT THERE AND ROCK MY SHIFT BACK AND FORTH UNTIL THE WARNING LAMP GOES OFF. OTHERWISE I CAN'T TURN MY CAR OFF."~46,000 mi, complaint #1695030
- "The contact owns a 2017 GMC Acadia. The contact stated when shifting the gear into Park, a warning message indicated to place the vehicle on park, but the vehicle was already in the Park position. The vehicle was taken to the dealer for diagnosis and was insta…"~120,000 mi, complaint #1832406
- #2
transmission automatic
3 stranded, 114 unsafe, 9 annoyance
126incidentsTypical range: 28,500–47,500 miMedian 36,000 mi, based on 81 reports (50% had no usable mileage)
- "ON 2017 ACADIA WITH IT'S 6TXX TRANSMISSION, THE SHIFTS FROM 2-3 FEEL WEIRD (ESPECIALLY) WHEN DRIVING AT SLOW SPEEDS. YOU GET A FEELING AS IF TRANNY TAKES MORE THAN USUAL TIME TO ENGAGE INTO 3RD GEAR, WHEN ALREADY DISENGAGED FROM 2ND GEAR. THIS IS SIMILAR TO WH…"~5,000 mi, complaint #1348999
- "I BOUGHT MY 2017 GMC ACADIA ON AUGUST 3, 2020. WHEN I GOT HOME I PUT MY VEHICLE IN PARK AND ON THE SCREEN IT SAID "SHIFT TO PARK." I HAD PARKED ON A HILL AND I THOUGHT MAYBE THAT'S WHAT HAD CAUSED IT. SO FOR THE NEXT COUPLE WEEKS IT HAS DONE THE SAME THING MUL…"~28,000 mi, complaint #1691402
- "RANDOMLY WHEN THE CAR IS PUT INTO PARK AND THE BUTTON IS PRESSED TO STOP THE ENGINE A MESSAGE COMES UP ON DASHBOARD STATING SHIFT TO PARK... SOMETIMES YOU CAN WIGGLE THE GEAR SHIFT AND THE MESSAGE GOES AWAY, SOMETIMES YOU MUST START, MOVE, AND STOP THE CAR AS…"~36,128 mi, complaint #1650272
- "MY VEHICLE IS STARTING TO NOT RECOGNIZE THE SHIFTER BEING IN PARK, THEREFORE WILL NOT SHUT DOWN. THE SHIFTER IS MOVED TO PARK BUT THE CAR DOES NOT RECOGNIZE IT AND WILL NOT SHUT OFF. IS HAPPENING MORE AND MORE OFTEN NOW. I HAVE TO WIGGLE IT AROUND SEVERAL T…"~50,000 mi, complaint #1584172
- "TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION HESITATED TO SHIFT GEARS AND THE VEHICLE BEGAN TO VIBRATE EXCESSIVELY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT REFERENCED GMC RECALL NUMBER 17109 (REAR DIF…"~209,000 mi, complaint #1376409
- #3
horn
19 unsafe, 12 annoyance
31incidentsTypical range: 0–2,000 miMedian 500 mi, based on 36 reports (10% had no usable mileage)
- "TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING AT VARIOUS SPEEDS, THE HORN DID NOT WORK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MAXON BUICK GMC (2301 U.S. 22, UNION, NJ 07083, [REDACTED PHONE]). THE DEALER DUPLICATED THE…"~500 mi, complaint #1453220
- "HORN WILL NOT HONK UNLESS EXCESSIVE PRESSURE IS APPLIED. IT TAKES 2 HANDS TO HONK THE HORN. I HAVE NEVER SEEN A HORN THAT REQUIRED MORE THAN 1 FINGER TO HONK."~752 mi, complaint #1369222
- "TWO MONTH OLD 2017 GMC ACADIA DENALI FWD. HORN IS NEARLY IMPOSSIBLE TO OPERATE UNDER ANY CONDITIONS. IT TAKES TWO HANDS TO MAKE IT WORK AND ONLY WITH EXCESSIVE FORCE, AND IN ONLY ONE SPOT ON THE STEERING WHEEL. RECENTLY I WAS ALONGSIDE OF A BIG RIG AND T…"~2,000 mi, complaint #1419685
- "TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AT A TRAFFIC LIGHT, THE HORN PAD WAS DEPRESSED HOWEVER, THE HORN FAILED TO SOUND. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED…"~6,000 mi, complaint #1704073
- "ATTEMPTED TO USE THE HORN FOR THE FIRST TIME AND DISCOVERED IT DIDNT WORK. WHEN I RETURNED HOME, I TRIED AGAIN AND NOTICED I HAD TO USE AND EXCESSIVE AMOUNT OF FORCE TO.GET IT TO WORK. TOOK THE VEHICLE TO THE DEALER TO HAVE THEM LOOK AT OTHER ISSUES AND THEY S…"~32,000 mi, complaint #1541750
- #4
other
14 unsafe, 13 annoyance
27incidentsCommonly reported, insufficient mileage data - n=15, median 36,500 mi, no reliable range below 25 reports.
- "SHIFTER ASSEMBLY PROBLEM. WHEN TURNING CAR OFF, YELLOW LIGHT GOES ON AND CAR REMAINS ON AFTER SHIFTING TO PARK."~17,000 mi, complaint #1565380
- "I GET AN ERROR MESSAGE WHEN TRYING PARK MY CAR STATING "ACTION REQUIRED, SHIFT TO PARK". DISPLAY SHOWS CAR IN PARK AND SHIFTING CONSOLE IN PARK. SOMETIMES TAKES ME MULTIPLE TIMES SHIFTING AND RESHIFTING, AND DRIVING BACK AROUND TO GET THE CAR TO SHUT OFF. THIS…"~35,000 mi, complaint #1692506
- "I WILL SHIFT MY CAR TO PARK AND THEN I GO TO SHUT OFF THE CAR AND I GET A MESSAGE THAT POPS UP SAYING "SHIFT TO PARK" I CAN NOT LOCK MY CAR AND WONT SHUT OFF FILLY UNTIL I CAN GET IT TO SHIFT INTO PARK FULLY . VEHICLE WAS STATIONARY WHEN I SHIFTED TO PARK…"~36,400 mi, complaint #1687608
- "PARK TO SHIFT ISSUE WHERE CAR WILL NOT GO INTO PARK AND YOU CANNOT TURN OFF ENGINE TO LEAVE VEHICLE WITHOUT LEAVING CAR ON OR UNLOCKED. THIS HAPPENS RANDOMLY WHEN TRYING TO PARK AND SECURE VEHICLE. HAS HAPPENED IN GARAGE WHERE IT HAS TAKEN OVER 20 ATTEMPTS T…"~36,900 mi, complaint #1618779
- "MY VEHICLE HAS BEEN NOTHING BUT TROUBLE SINCE I PURCHASED IT IN JUNE 2017. FIRST, THE CAR CAME WITH THE WRONG DOOR HANDLE ON ONE OF THE DOORS THAT TOOK 3 MONTHS TO FIX BECAUSE THE DEALERSHIP SCREWED UP THE PAINT ON THE DOOR AND HAD TO PAINT PRACTICALLY THE WH…"~71,000 mi, complaint #1647618
- #5
lighting exterior
17 unsafe, 3 annoyance
20incidentsCommonly reported, insufficient mileage data - n=17, median 3,000 mi, no reliable range below 25 reports.
- "SLT-2 WITH HALOGEN PROJECTOR BEAM HEADLIGHTS. VERY VERY POOR HIGH & LOW BEAM PERFORMANCE. THE 6YR OLD EQUINOX I TRADED IN DID A BETTER JOB OF LIGHTING THE ROAD IN FRONT OF YOU. HAD THE DEALER CHECKED THEM OUT AND SAID THEY WERE OK. I HAD THEM ADJUST THE LO…"~500 mi, complaint #1364825
- "TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE UP TO STANDARDS. THE LOCAL DEALER (TODD WENZEL BUICK GMC OF GRAND RAPIDS, [REDACTED ADDRESS] SE, GRAND RAPIDS, MI, 49512) WAS MADE AWARE OF THE FAILURE, BUT NO…"~1,200 mi, complaint #1422894
- "AS MUCH AS I LOVE THE VEHICLE AS A WHOLE, IT UNFORTUNATELY HAS THE WORST HEADLIGHTS I HAVE EXPERIENCED IN ANY VEHICLE THAT I HAVE EVER DRIVEN. AS SOMEONE WHO HAS PERFECT VISION, I OFTEN FIND MYSELF SQUINTING TO SEE THE ROAD AHEAD OF ME AND VARIOUS SIGNS. IT HA…"~3,400 mi, complaint #1438339
- "I ALMOST HIT A PEDESTRIAN WALKING ACROSS THE STREET IN FRONT OF MY CAR AT NIGHT AS I DID NOT SEE HIM DUE TO,THE HEADLIGHTS BEING TOTALLY INADEQUATE TO SEE IN FRONT OF THE CAR AND THE LIGHTS HAVE A BLIND SPOT WHEN ILLUMINATED AS THE DO NOT SHINE HIGH ENOUGH. TH…"~16,000 mi, complaint #1424154
- "HEAD LIGHTS ARE VERY DIM MAKING DRIVING THE VEHICLE AT NIGHT VERY UNSAFE. TOOK VEHICLE TO GMC DEALER, TECH SAID THAT HEAD LIGHTS ARE WITHIN GMC SPECS. TOO INSANE TO DRIVE THIS VEHICLE AT NIGHT AN ACCIDENT OR EVEN DEATH CAN OCCUR."~61,000 mi, complaint #1718775
- #6
brake hydraulics
18 unsafe
18incidentsCommonly reported, insufficient mileage data - n=18, median 38,000 mi, no reliable range below 25 reports.
- "THE VEHICLE HAS HAD ONGOING ISSUES SINCE IT WAS PURCHASED IN JUNE OF 2017. THE 'SHIFT TO PARK' PROBLEM HAD TO BE FIXED TWICE, THE EMERGENCY BRAKING SYSTEM ENGAGES ITSELF FOR NO APPARENT REASON WHICH HAS ALMOST CAUSED SEVERAL ACCIDENTS, THE HORN DOES NOT WORK W…"~5,400 mi, complaint #1633466
- "2017 WAS IN GARAGE FOR 1 WEEK. WHEN TRIED TO START VEHICLE LOW BRAKE FLUID LIGHT CAME ON. CHECKED BRAKE FLUID LEVEL WAS BELOW NORMAL LEVEL. CHECKED UNDER VEHICLE AND ALL BRAKES, NO SIGN OF ANY LEAKS ."~37,353 mi, complaint #1655470
- "LOW BRAKE FLUID LIGHT COMES ON AND BRAKE FLUID WAS ACTUALLY LOW WITH NO SIGNS OF LEAKS. FILLED BRAKE FLUID AND 3 DAYS LATER IS WAS LOW AGAIN AND STILL NO SIGNS OF A LEAK."~40,000 mi, complaint #1659701
- "The contact owns a 2017 GMC Acadia. The contact stated while coming to a stop, the contact heard a loud screeching sound when the brake pedal was depressed. There was no warning light illuminated. The contact inspected the vehicle and noticed that the brake pe…"~66,000 mi, complaint #2042305
- "The contact owns a 2017 GMC Acadia. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the brake pedal was firm. The contact applied full pressure to the brake pedal, and the vehicle stopped. There was no warning…"~115,911 mi, complaint #2081411
- #7
wiring harness
16 unsafe, 2 annoyance
18incidentsCommonly reported, insufficient mileage data - n=21, median 30,000 mi, no reliable range below 25 reports.
- "TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE OPERATING THE VEHICLE, SMOKE AND SPARKS SUDDENLY APPEARED FROM THE VENTS INSIDE THE VEHICLE. THE DRIVER STOPPED THE VEHICLE AND CALLED THE FIRE DEPARTMENT. WHEN THE FIRE DEPARTMENT ARRIVED, FLAMES WERE PRESENT UNDE…"~4,200 mi, complaint #1428422
- "TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO THE OFF POSITION WITH THE ENGINE DEPOWERED HOWEVER, THE ELECTRICAL FUNCTIONS CONTINUE TO FUNCTION. THE BRAKE ASSIST AND STEERING ASSIST WARNING INDICATORS ILLUMINATED.…"~16,000 mi, complaint #1491683
- "TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT UPON PLACING THE GEAR SHIFTER INTO THE PARK POSITION, THE SHIFT TO PARK WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. AFTER TURNING OFF THE VEHICLE, AN AUDIBLE CHIME WAS HEARD INSIDE OF THE…"~30,000 mi, complaint #1673055
- "TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, THE IGNITION FAILED TO TURN OFF. THE CONTACT STATED THAT THE VEHICLE RAN ON FOR 20 TO 30 MINUTES. KING O'ROURKE BUICK GMC LOCATED AT (756 SMITHTOWN BYPASS #102, SMITHTOW…"~40,000 mi, complaint #1657034
- "MY VEHICLE WOULD NOT SHUT OFF AFTER I PUT THE VEHICLE IN PARK. KEPT GETTING MESSAGES THAT SAID "SHIFT TO PARK" WHEN IT WAS ALREADY IN PARK. THE DEALER REPLACED THE SHIFT MECHANISM AND THE WIRING HARNESS AT MY EXPENSE."~60,000 mi, complaint #1696925
- #8
airbag system
17 unsafe
17incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=9)
- "MY HUSBAND AND I WERE IN A VERY SERIOUS CAR ACCIDENT AND I'M CONCERNED BECAUSE OUR AIR BAGS DID NOT DEPLOY. WE WERE TRAVELING ON A DIAGONAL STREET IN CHICAGO AND HE WAS GOING STRAIGHT. MY RIGHT FRONT FENDER HIT HIS RIGHT FRONT FENDER. HIS AIR BAGS DEPLOYED BU…"~4,500 mi, complaint #1578641
- "THE AIRBAG LIGHT ON THIS CAR HAS BEEN GOING OFF AND ON SINCE IT WAS PURCHASED IN OCTOBER 2017. EVERY COUPLE OF MONTHS THERE WAS ANOTHER PROBLEM WITH THE AIRBAG. THE DEALERSHIP COULD NEVER DIAGNOSE THE PROBLEM. THEY INITIALLY CLAIMED THE SENSORS WERE UNPLUGGED…"~9,674 mi, complaint #1731910
- "I STARTED NOTICEING WHEN I OPEN MY GLOVE BOX OR HAD SOMEONE SEATING IN THE PASSAGER SEAT MY AIRBAG LIGHT WOULD TURN ON WITH THE ENGINE RUNNING. THE LIGHT WOULD TURN ON AND BEEP STATING SERVICE AIR BAG. THE LIGHT WOULD SOMETIMES STAY ON OR TURN OFF. ONCE I TOOK…"~34,000 mi, complaint #1516521
- "The contact owns a 2017 GMC Acadia. The contact stated that when the front driver’s side seat was adjusted, the air bag warning light illuminated, and a message displayed on the instrument panel “Service Air Bags”. The vehicle was taken to the dealer where it…"~70,000 mi, complaint #1937080
- #9
steering electric assist
16 unsafe, 1 annoyance
17incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=5)
- "THE STEERING HAS LOCKED BRIEFLY 3 TIMES WHILE DRIVING ON THE FREEWAY WITHIN THE LAST FEW WEEKS. THE FIRST TIME I WAS CHANGING LANES ON I-8 GOING ABOUT 45 MPH. THE NEXT TIME I WAS TAKING A FREEWAY EXIT RAMP FROM I-805 TO THE I-8 DECELERATING AND HAD NO CONTROL…"~800 mi, complaint #1369712
- "'STEERING ASSIST REDUCED DRIVE WITH CARE' WARNING LIGHT SHOWS UP AT LEAST ONCE A MONTH. THE AIR CONDITIONER AND TEMPERATURE GAUGE DO NOT WORK WHEN THIS IS ON. WE HAD IT CHECKED AND THERE WAS ZERO FREON IN IT. HAD THAT REFILLED TOTALING OVER $400 BECAUSE IT'S A…"~49,000 mi, complaint #1691832
- "ON THREE SEPARATE OCCASIONS THIS VEHICLE HAS, WITH NO WARNING, EXPERIENCED A SUDDEN LOSS OF POWER STEERING FOR 2-10 SECONDS PER EVENT. #1 JUNE - 2018 (APROX MILEAGE 30K+): WHILE EXITING THE FREEWAY OFFRAMP AND SLOWING BELOW 40MPH, MY WIFE EXPERIENCED A LOSS…"~64,916 mi, complaint #1573355
- #10
engine stall or no start
1 stranded, 11 unsafe
12incidentsCommonly reported, insufficient mileage data - n=16, median 30,000 mi, no reliable range below 25 reports.
- "ENGINE FEELS LIKE ITS GOING TO STALL WHEN STOPPED AT STOP SIGNS OR RED LIGHTS. THE CAR LUNGES FORWARD WHEN IN PARK ON AN INCLINE."~2,200 mi, complaint #1476246
- "I HAVE REQUESTED AT LEAST 4 TIMES FOR REPAIR OF MY CAR 2017 ACADIA. SEVERAL CAUTION LIGHT ON THE DASHBOARD COMES ON INCLUDING THE ENGINE SENSOR(MALFUNCTION INDICATOR LAMP). WHILE DRIVING THE CAR IT LOOSES POWER TO ACCELERATE. WHEN PRESSING THE GAS PEDAL THE C…"~30,100 mi, complaint #1495500
- "VEHICLE WILL NOT TURN OFF. INSTRUCTED TO SHIFT TO PARK BUT VEHICLE IS IN PARK."~32,400 mi, complaint #1685499
- "The contact owns a 2017 GMC Acadia. The contact stated that after parking the vehicle and shifting to park(P), the vehicle failed to shut off when the START/STOP button was pressed. The cause of the failure was not yet determined. The manufacturer and local de…"~36,000 mi, complaint #2020202
- "The contact owns a 2017 GMC Acadia. The contact stated that while driving, the A/C unit became inoperable. The next day, while driving at a slow speed and approaching a stop sign, the START/STOP system engaged, and the vehicle stalled. The vehicle was restarte…"~51,000 mi, complaint #1876768
- #11
engine cooling
11 unsafe
11incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=3)
- "The contact owns a 2017 GMC Acadia. The contact stated while driving 65 MPH, the steering warning light illuminated. The contact stated that when she arrived at her destination, she became aware that the engine fan was blowing abnormally loud. The vehicle was…"~94,000 mi, complaint #1938303
- #12
tire failure
10 unsafe, 1 annoyance
11incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=6)
- "I HAVE HAD A VIBRATION IN MY CAR WHEN YOU WOULD DRIVE ALL THE TIME TOOK IT TO THE DEALERSHIP ON A NUMBER OF OCCASIONS THEY COULDN'T FIGURE IT OUT. THEY ALL SAID IT WAS NORMAL WHY THE CAR DRIVES. I THOUGHT IT WAS THE TIRES. TOOK IT TO NTB TALK TO THEM ABOUT H…"~8,200 mi, complaint #1462280
- "ON NOVEMBER 8TH, 2018 TOOK VEHICLE INTO CAPPELLINO GMC BUICK, FOR OIL CHANGE, TIRE ROTATION AND INSPECTION EVEN THO INSPECTION WAS NOT DUE UNTIL DECEMBER..WAS TOLD TIRES ON THESE VEHICLES WERE WARING UNUSUALLY FAST..NOTICES WERE POSTED ALL OVER THE DEALERS F…"~15,000 mi, complaint #1518968
- "BOTH REAR TIRES, MICHELIN TOTAL PERFORMANCE WITH 29,322 MILES ON THEM ARE LOSING CHUNKS OF RUBBER FROM THE TREAD. THE TREADS ARE NOT DOWN TO THE WEAR LINES. THIS IS A SAFETY ISSUE AND BECAUSE I AM THE SECOND OWNER OF THE VEHICLE, THE DEALERSHIP WILL NOT HELP M…"~25,000 mi, complaint #1687190
- "MICHELIN PREMIER LTX M/S 235/55R20 DRY ROT OR CRACKING BETWEEN TREADS ALL 4 TIRES 30,000 MILES DOESN'T SEAM RIGHT."~30,000 mi, complaint #1603196
- "The contact owns a 2017 GMC Acadia equipped with Bridgestone Tires, Tire Line: Dueler H/L Alenza Plus, Tire Size: P255/55/R20. The contact stated that rear driver’s side tire had continually experienced the loss of air pressure. While the vehicle was in for se…"~70,000 mi, complaint #1912998
- #13
adas blind spot
1 stranded, 7 unsafe, 1 annoyance
9incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=9)
- "IT SEEMS THAT ALL OF THESE CARS HAVE A FAULTY SIDE DETECTION PROBLEM. PLEASE CHECK INTO IT. IT IS A PAIN AND IS SAD THAT IT SEEMS TO HAPPEN TO ALL OF THEM. THE SIDE DETECTION PROBLEM LEADS TO OTHER KINDS OF PROBLEMS WITH THE COMPUTERS ... THE LIGHT STAYS ON AL…"~14,009 mi, complaint #1737483
- "SERVICE SIDE DETECTION SYSTEM WARNING CAME ON LAST YEAR. I TOOK IT TO DEALERSHIP SINCE I HAVE EXTENDED WARRANTY TO COVER PROBLEMS LIKE THIS. DEALERSHIP REFUSED TO FIX BECAUSE I HAD TAKEN A LIGHT HIT TO THE REAR FENDER AREA WHERE THE SENSOR IS ON 02/06/2016.…"~28,000 mi, complaint #1581832
- "THE SIDE BLIND ZONE ALERT SYSTEM FAILED LAST YEAR AND CAUSED THE CAR TO DIE AND LEAVE ME STRANDED. THE VEHICLE WAS STILL UNDER MANUFACTURERS WARRANTY AND THE DEALERSHIP STATED THAT THE SIDE BLIND ZONE SYSTEM WAS FAULTY AND REPLACED THE MODULE AND SENSORS. A LI…"~45,000 mi, complaint #1722518
- "The contact owns a 2017 GMC Acadia. The contact stated that on various occasions, the "Service Side Detection System" warning message was displayed, and the vehicle lost motive power. The vehicle failed to restart. The vehicle was towed to a local dealer, wher…"~50,000 mi, complaint #1873748
- "WHILE DRIVING IN THE RAIN ON A HIGHWAY, I EXPERIENCED THE BLIND SIDE DETECTION WARNING . THE SYSTEM SHUT ITSELF DOWN AND NO LONGER GAVE ANY SIDE DETECTION AT ALL. AFTER CONTACTING GMC, THEY SAID THERE WERE NO RECALLS ON THE VEHICLE. I SAW A SERVICE BULLETIN…"~52,000 mi, complaint #1707115
- #14
adas collision warning
9 unsafe
9incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=7)
- "STOPPED AT AN INTERSECTION FOR A RED LIGHT, UPON GREEN LIGHT, ACCELERATOR TAPPED TO ENTER INTERSECTION AND FORWARD COLLISION BRAKING SYSTEM APPLIED BRAKES. NOTHING WAS IN FRONT OF VEHICLE AT TIME OF FORWARD COLLISION BRAKING SYSTEM APPLICATION. TAPPED ACCELERA…"~18,200 mi, complaint #1410691
- "I WAS DRIVING MY [REDACTED ADDRESS] WITH MY SON IN THE VEHICLE WHEN IT SLAMMED ON THE BRAKES FOR NO REASON. WHEN I FIRST TOOK IT TO THE DEALERSHIP THEY DID NOT BELIEVE ME. THEY RESEARCHED THE ISSUE THEN INFORMED ME THAT GM WAS AWARE OF THE "PHANTOM BRAKING" PR…"~20,000 mi, complaint #1615122
- "AS I WAS MERGING ONTO A TRAFFIC CIRCLE AT ROUGHLY 25 MPH, THE FORWARD COLLISION DETECTION SYSTEM TURNED ITSELF ON WHEN THERE WAS NOTHING IN FRONT OF ME, CAUSING MY CAR TO STOP VERY SUDDENLY AND ALMOST CAUSING A VERY BAD ACCIDENT. THE VEHICLE WOULDN'T TURN THE…"~25,000 mi, complaint #1533782
- "WAS MAKING A LEFT HAND TURN AROUND A CENTER MEDIAN, WHEN THE ACCIDENT AVOIDANCE SYSTEM BEGAN FLASHING IN THE HEADS UP DISPLAY, THE SEAT VIBRATED AND THE VEHICLE CAME TO.AN ABRUPT STOP IN THE MIDDLE OF THE STREET. THERE WERE NO NEARBY VEHICLES OR PEDESTRIANS. T…"~32,000 mi, complaint #1541748
- "WE HAVE HAD NUMEROUS ISSUES WITH THE CARS BRAKES AUTOMATICALLY LOCKING UP WHEN SOMETHING TRIGGERS THE COLLISION SAFETY BREAK. SPECIFICALLY WHEN CROSSING RAIL ROAD TRACKS AFTER A TRAIN HAS PAST. AS A RESULT THE CAR STOPS COMPLETELY AND AUTOMATICALLY WHILE ON…"~35,000 mi, complaint #1569010
- #15
key fob and immobilizer
1 stranded, 6 unsafe, 1 annoyance
8incidentsCommonly reported, insufficient mileage data - n=12, median 25,500 mi, no reliable range below 25 reports.
- "VEHICLE DISPLAYS "ACTION REQUIRED - SHIFT TO PARK" IN THE DASHBOARD INFORMATION CENTER WHEN THE GEAR SHIFT IS PUT INTO PARK AND THE IGNITION PUSH BUTTON IS PUSHED TO TURN THE VEHICLE OFF. THE ALARM SOUNDS REPEATEDLY AND THE AUXILIARY POWER STAYS ON. IF THE V…"~15,160 mi, complaint #1488368
- "TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED WITH THE GEAR SHIFT LEVER IN THE PARK POSITION, THE BRAKE PEDAL WAS RELEASED AND THE VEHICLE ROLLED BACKWARDS. ADDITIONALLY, THE CONTACT STATED THAT ON SEVERAL OCCASIO…"~20,000 mi, complaint #1642260
- "I RECEIVE A 'SHIFT TO PARK' WARNING MESSAGE WHEN MY VEHICLE IS CLEARLY IN THE PARK POSITION AND IT PREVENTS MY CAR FROM BEING ABLE TO COMPLETELY TURN OFF. I HAVE HAVE HAD THIS SAME ISSUE SUPPOSEDLY REPAIRED AT THE GMC DEALERSHIP ON TWO SEPARATE OCCASIONS AND I…"~22,000 mi, complaint #1667599
- "The contact owns a 2017 GMC Acadia. The contact stated that the key fob was inoperable. The vehicle failed to start. The contact stated that the vehicle spontaneously locked. The contact was able to start the vehicle however, the vehicle failed to move. The ve…"~38,538 mi, complaint #1807437
- "THIS ISSUE HAS HAPPENED TO ME ATLEAST 4 TIMES IN THE LAST 8 MONTHS . I WILL GO TO START MY CAR AND IT WILL SHOW 'NO REMOTE ACCESS ' THEN COMPLETELY SHUT OFF OR DRAIN THE BATTERY . I HA W HAD TO HAVE MY CAR TOWED 3 TIMES AND THEN ONE TIME AFTER 45 MINUTES IT JU…"~54,000 mi, complaint #1725532
- #16
parking brake
8 unsafe
8incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=9)
- "TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE THE VEHICLE WAS ENGAGED IN PARK WITH THE ENGINE RUNNING, IT INADVERTENTLY ROLLED AWAY. AS A RESULT, THE OCCUPANT WAS STRUCK BY THE DOOR AND THE VEHICLE RAN OVER THE OCCUPANT'S FOOT. MEDICAL ATTENTION WAS REQUIRED.…"~3,002 mi, complaint #1489087
- "THIS ISSUE HAS HAPPENED 3 TIMES NOW AND IS BECOMING A SAFETY CONCERN FOR MY FAMILY AND I AND FOR OTHERS ON THE ROAD. I PURCHASED THE CAR BRAND NEW IN MAY 2017 AND THE ISSUE OCCURED FOR THE FIRST TIME ON OCTOBER 02, 2017. SECOND TIME WAS FEBRUARY 15, 2018 AND T…"~7,500 mi, complaint #1479132
- "AFTER RELEASING ELECTRONIC PARKING BRAKE, THE SERVICE PARKING BRAKE LIGHT COMES ON AND THE PARKING BRAKE LIGHT FLASHES. PARKING BRAKE IS NO LONGER OPERATIONAL."~9,840 mi, complaint #1443714
- ""SHIFT TO PARK" ISSUE AS DESCRIBED BY OTHERS. GM DEALER SAYS IT NEEDS TO REPLACE A $20.00 HARNESS + LABOR OF OVER $200.00. "SERVICE PARKING BRAKE" ISSUE THAT RANDOMLY PRESENTED ITSELF ONE DAY. I WAS UNABLE TO USE THE PARKING BRAKE. GM DEALER HAD TO "UPGR…"~50,000 mi, complaint #1604907
- "TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE FAILED TO SHIFT INTO PARK. THE CONTACT MENTIONED THAT THE VEHICLE WAS PUT INTO NEUTRAL AND APPLIED THE PARKING BRAKE TO PARK THE VEHICLE. IN ADDIT…"~60,000 mi, complaint #1700573
- #17
power steering hydraulic
7 unsafe
7incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=5)
- "POWER STEERING FAILED/ LOSE OF POWER STEERING ON 5 TIMES RANGING FROM 2 SECOND TO AT LEAST 6 SECOND/STEERING LOST AT LOW SPEED GOING INTO DRIVEWAY OF GARAGE/STEERING LOST WHILE CAR AT RED LIGHT IN TRAFFIC WAITING FOR GREEN LIGHT TO GO"~7,799 mi, complaint #1409026
- "WOULD NOT SHIFT INTO PARK. WAS ABLE TO SHUT OFF ENGINE BUT ELECTRICAL SYSTEM WOULD NOT SHUT OFF. THE VEHICLE WAS STATIONARY. DEALER HAD TO REPLACE FLOOR SHIFTER AND ELECTRICAL HARNESS."~37,933 mi, complaint #1649647
- "LOST THE POWER STEERING ...44050 "~44,050 mi, complaint #1741371
- "1 MONTH AGO RECEIVED "SHIFT TO PARK" NOTICES THAT WOULD NOT ALLOW THE VEHICLE TO BE POWERED OFF. WOULD RESTART ENGINE, MOVE SHIFTING LEVER MULTIPLE TIMES, AND EVENTUALLY WOULD ALLOW VEHICLE TO BE POWERED OFF (ELECTRICALLY). TOOK TO DEALERSHIP AND THEY REPLAC…"~56,000 mi, complaint #1692215
- #18
seatbelt and pretensioner
7 unsafe
7incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=2)
- "TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT AND THE SECOND ROW MIDDLE SEAT BELTS BOTH FAILED TO RETRACT. THE CONTACT TOOK THE VEHICLE TO AUTONATION BUICK GMC WEST SAHARA ([REDACTED ADDRESS], LAS VEGAS, NV 891…"~1,400 mi, complaint #1423691
- "I HAD A DRIVER SEATBELT MALFUNCTION RIGHT AFTER I PURCHASED THE VEHICLE. I NOW HAVE A SECOND ROW, DRIVERS SIDE SEAT BELT MALFUNCTION. THEY HAVE NOT BEEN ABLE TO REPAIR OR REPLACE THE SEATBELT FOR OVER A YEAR. I WAS TOLD AT THE DEALERSHIP THAT THEY WERE REDE…"~30,000 mi, complaint #1677609
- #19
battery and charging
3 stranded, 3 unsafe
6incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=4)
- "I PURCHASED A NEW 2017 GMC ACADIA ON DECEMBER 14TH 2017. ON OCTOBER 11TH 2018, MY ACADIA WAS RENDERED COMPLETELY DISABLED BY A WHAT HAS BEEN DESCRIBED BY THE DEALERSHIP AS A " DEAD BATTERY" I WAS ALMOST LOCKED IN THE VEHICLE BECAUSE THE ENTIRE ELECTRICAL SYST…"~13,274 mi, complaint #1507468
- "BATTERY DIED, HAD TO HAVE REPLACED. CAR WAS APPROXIMATELY AT 2 YEAR MARK WHEN IT DIED."~24,000 mi, complaint #1629108
- "1. THE BATTERY TOTALLY DIES AFTER SITTING FOR 3 DAYS. 2. SOMETIMES A WARNING MESSAGE APPEARS "SHIFT INTO PARK" WHEN THE SHIFTING HANDLE IS IN PARK AND SOMETIMES PREVENTS TURNING THE ENGINE OFF. SOMETIMES AFTER TRYING SEVERAL TIMES IT STOPS THE ENGINE BUT DAS…"~37,500 mi, complaint #1678912
- #20
driveshaft axle cv
1 stranded, 5 unsafe
6incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=9)
- "FRONT RIGHT DRIVESHAFT SEPARATED WHILE DRIVING CAUSING A PULL TO THE RIGHT."~15,885 mi, complaint #1469238
- "TL* THE CONTACT'S FATHER OWNS A 2017 GMC ACADIA. WHILE THE CONTACT'S FATHER WAS MAKING A RIGHT TURN, THE FRONT PASSENGER SIDE TIRE BENT INWARDLY INTO THE WHEEL WELL. AS A RESULT, THE VEHICLE CRASHED INTO A CURB. THE VEHICLE RECEIVED BODY DAMAGE. THE AIR BAGS D…"~17,000 mi, complaint #1613270
- "TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT UPON PULLING INTO HIS DRIVEWAY AT 10 MPH, THE CVC AXLE DETACHED FROM THE VEHICLE. THE CONTACT RESEARCHED AND DISCOVERED NHTSA CAMPAIGN NUMBER: 17V516000 (POWER TRAIN) WHICH HE LINKED TO THE FAILUR…"~75,680 mi, complaint #1697060
- "The contact owns a 2017 GMC Acadia. The contact stated that after making a left turn and stopping at a traffic sign, there was an abnormal clicking sound coming from underneath the vehicle. The contact stated that there was no warning light illuminated. Additi…"~160,000 mi, complaint #2058452
- #21
instrument cluster
1 unsafe, 5 annoyance
6incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=8)
- "WITH MY VEHICLE STATIONARY AND SHIFTER IN THE PARK POSITION, I TURN MY CAR OFF AND THE VEHICLE TURNS OFF BUT THE INSTRUMENT CLUSTER SAYS "ACTION REQUIRED - SHIFT TO PARK". THIS MESSAGE ALSO DOES NOT ALLOW THE DAY TIME RUNNING LIGHTS TO TURN OFF AND IF THE LIGH…"~7,200 mi, complaint #1638551
- "TL* THE CONTACT OWNS A 2017 GMC ARCADIA. THE CONTACT STATED WHILE STOPPED WITH THE VEHICLE IN PARK, THE SHIFT TO PARK MESSAGE DISPLAYED ON THE INSTRUMENT PANEL WITH AN ABNORMAL CHIME HEARD. ADDITIONALLY, THE DOORS FAILED TO LOCK SECURELY. THE CONTACT CALLED SH…"~25,000 mi, complaint #1689891
- "INSTRUMENT CLUSTER DISPLAYS "SHIFT TO PARK" EVEN AFTER PUTTING THE CAR ON PARKING. BECAUSE OF THIS, DRIVER CAN BE STRANDED, UNABLE TO SHUT THE ENGINE OFF WHICH MAY DRAIN BATTERY, OR EVEN VEHICLE MAY ROLL OVER IF THE VEHICLE WASN'T PARKED PROPERLY BECAUSE OF TH…"~27,500 mi, complaint #1704027
- "WE PURCHASED A 2017 ACADIA AWD SLT ON DECEMBER 28, 2017. THERE WAS A RECALL ON GM BULLETIN #19-NA-206 FOR (SHIFT TO PARK) ISSUE. DEALER MICHAEL HOHL GMC [REDACTED ADDRESS], CARSON CITY, NV 89701 ORDERED PART BUT WAS NOT INSTALLED UNTIL 1/13/20. DAY AFTER REP…"~27,762 mi, complaint #1641993
- "SHIFT INTO PARK INDICATOR LIGHT COMES ON EVEN THOUGH IT HAS BEEN SHIFTED INTO PARK. CLUSTER WON'T SHUT OFF UPON EXIT."~37,000 mi, complaint #1645733
- #22
engine internal
5 unsafe
5incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=2)
- "TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING, THE CHECK ENGINE AND TRACTION WARNING INDICATORS ILLUMINATED. IN ADDITION, THE VEHICLE HESITATED AND STALLED. THE FAILURE RECURRED THREE TIMES AND THE VEHICLE WAS TAKEN TO BRENENGEN CHEVROLET CADILLAC ([RE…"~57,720 mi, complaint #1620724
- "The contact owns a 2017 GMC Acadia. The contact stated she noticed that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic for diagnostic test, but no failure was found. The computer was reset but after 60 miles of…"~60,000 mi, complaint #1851458
- #23
stability and traction control
4 unsafe, 1 annoyance
5incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=8)
- "WHEN I PUT MY CAR IN PARK I GET A WARNING THAT SAYS MY CAR IS NOT IN PARK ACTION REQUIRED. THE VEHICLE BELL CONTINUES TO DING AND WILL NOT ALLOW ME TO LOCK THE CAR. MY FEAR IS GETTING OUT THE VEHICLE AND IT STARTING TO ROLL NOT KNOWING IF THE VEHICLE IS ACTUAL…"~27,401 mi, complaint #1623093
- "KEEPS TELLING ME TO PUT VEHICLE IN PARK WHEN IT'S ALREADY IN PARK. ALSO NOT CONSISTENT ABOUT TELLING YOU TO CHECK BACK SEAT. SOMETIMES IT DOES AND SOMETIMES IT DOESN'T. IT'S TURNED ON."~33,000 mi, complaint #1597810
- "THE FIRST PROBLEM I HAD WAS THE SHIFT. I GOT IT FIXED. I HAVE IT ALL DOCUMENTED. NOW FOR THE SECOND TIME IN THE PAST 2 WEEKS MY CAR HAS FLASHED EVERY WARNING LIGHT POSSIBLE. I TOOK IT IN THE FIRST TIME AND WAS TOLD THE CODES DID NOT STORE AND TO KEEP DRIVING I…"~69,476 mi, complaint #1662577
- #24
fuel pump
1 stranded, 3 unsafe
4incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=4)
- "STARTING VEHICLE AFTER 10 HOURS OF VEHICLE NOT RUNNING, THE VEHICLE CRANKS/HAS A DELAYED START FOR APPROXIMATELY 4 TO 8 SECONDS. BATTERY, ALTERNATOR AND START WAS CHECK AND ALL WAS IN WORKING ORDER. I WAS TOLD THE ISSUE MAY BE A DEFECTIVE FUEL PUMP, DUE TO THE…"~36,500 mi, complaint #1685798
- "The contact owns a 2017 GMC Acadia. The contact stated that while parked at her work, she had attempted to start the vehicle and was unable. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the fuel pum…"~150,000 mi, complaint #2187140
- #25
noise or vibration unspecified
1 unsafe, 3 annoyance
4incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=2)
- "WHEN THE SUV GOES FROM 6 CYLINDERS TO 4 IT MAKES A VIBRATING NOISE LIKE A HELICOPTER OVER HEAD THEY SAY THIS IS NORMAL BUT IT IS EXTREMELY IRRITATING I FOUND OUT THAT OTHER PEOPLE HAVE COMPLAINED BUT IT APPEARS NOTHING IS BEING DONE THIS NOISE HAS TO BE FIXED"complaint #1362671
- "MY 2017 GMC ACADIS 6 CYLINDER AWD HAS EXCESSIVE VIBRATIONS THAT OCCUR AT 1400-1600 RPM AND AT VARIOUS SPEEDS.IT SEEMS LIKE THE TRANSMISSION REFUSES TO SHIFT AND IT LASTS FOR UP TO A QUARTER MILE.VIBRATION IS MOST PRONOUNCED AT SPEEDS OF 55-60 MPH THE DEALER DI…"complaint #1377718
- "HARMONIC VIBRATION AT AROUND 1500 RPM WHILE HOLDING SPEED ANY GEAR OR MPH"complaint #1401825
- "The vehicle makes a clunk and pop noise when making turns and upon acceleration and deceleration. Both dealer and repair shop could not visually locate the problem after checking. Suggested the problem was internal. Vehicle purchased March 2022 with 63,500 mi…"complaint #1808726
- #26
seat mechanism
2 unsafe, 1 broken, 1 annoyance
4incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=3)
- "MANUAL DRIVERS SEAT WILL NOT STAY UP.I SET THE SEAT HIGH SO I CAN SEE.GOING DOWN THE ROAD HITTING NORMAL BUMPS ,THE SEAT SLOWLY SINKS ALL THE WAY DOWN.DEALERSHIP TRIED FIXING BUT IT DID NOT WORK.HAVE RECORD OF REPAIRS JUST IN CASE THIS CAUSES ME TO HAVE A ACCI…"~6,000 mi, complaint #1481386
- "The contact owns a 2017 GMC Acadia. The contact stated that the middle passenger’s seat belt failed to retract. There was no warning light illuminated. The vehicle was taken to the local dealer and was diagnosed that the seat belt mechanism needed to be repair…"~60,000 mi, complaint #1769333
- #27
torque converter
4 unsafe
4incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "The contact owns a 2017 GMC Acadia. The contact stated that while driving at an undisclosed speed, the vehicle shuddered abnormally. No warning light was illuminated. The contact stated that the transmission and torque converter were previously replaced twice;…"~138,000 mi, complaint #2216210
- #28
acceleration loss or hesitation
3 unsafe
3incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=9)
- "VEHICLE HAD MULTIPLE (MORE THAN 2) WARNING LIGHTS FLASHING ON AND OFF, WHILE RPM AND MPH NEEDLE WOULD FLUCTUATE SIMULTANEOUSLY. THIS WOULD HAPPEN WHILE IN THE DRIVEWAY AND ALSO WHILE IN MOTION. VEHICLE WOULD NOT ACCELERATE WITH ACCELERATOR PEDAL FULLY PRESSE…"~35,596 mi, complaint #1559255
- "BETWEEN 1300-1500 RPM THERE IS A HESITATION FOR ACCELERATION. IT SEEMS THE TRANSMISSION SHUDDERS AT THIS RPM AT DIFFERENT SPEEDS. THIS WILL BE THE SECOND TIME THE VEHICLE HAS BEEN TO THE DEALERSHIP WITH THIS COMPLAINT. THE 1ST TIME THIS OCCURRED THE TECHNICIA…"~41,000 mi, complaint #1645600
- "The contact owns a 2017 GMC Acadia. The contact stated while driving approximately 70 MPH, the vehicle decelerated independently. The contact depressed the accelerator pedal however, the vehicle failed to respond. The parking brake warning light illuminated. T…"~65,000 mi, complaint #1807237
- #29
door latch and hinge
3 unsafe
3incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=2)
- "PLACE THE VEHICLE INTO PARK. GO TO SHUT VEHICLE OFF AND THE DASH TELLS YOU TO SHIFT TO PARK. YOU HAVE TO KEEP SHIFTING IN AND OUT OF PARK TILL IT REGISTERS ITS IN PARK OTHER THE ELECTRONICS DON'T TURN OFF AND IF NOT PARKED ON LEVEL GROUND VEHICLE WILL ROLL. I…"~16,000 mi, complaint #1685291
- "ON DECEMBER 29, 2020, I WAS GOING TO VISIT A FRIEND ABOUT 5:30PM. THEY HAVE A DRIVEWAY THAT IS A DOWNWARD SLOPE. I PUT MY CAR (2017 GMC ACADIA DENALI) IN PARK AND TURNED IT OFF. I STEPPED OUT AND LOCKED THE DOORS. I WAS TALKING TO MY FRIEND'S HUSBAND FOR A COU…"~101,600 mi, complaint #1717389
- #30
sunroof
2 unsafe, 1 broken
3incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=3)
- "PANORAMIC ROOF EXPLODED.CLEAR DAY, NO OVERHEAD TREES WIRES ETC. [REDACTED ADDRESS] IN NC."~5,000 mi, complaint #1452051
- "SUNROOF SPONTANEOUSLY SHATTERED WHILE ON HIGHWAY. NO EVIDENCE OF ANY ROCKS OR EXTERNAL OBJECTS CAUSING THE GLASS TO SHATTER."~34,019 mi, complaint #1622176
- "SUNROOF WON'T OPEN, EVERY TIME I TRY TO OPEN THE SUNROOF IT MAKES A LOUD POPPING SOUND. WHEN I TRY TO TILT THE ROOF ONE SIDE GOES UP AND THE OTHER SIDE STAYS FLAT."~38,700 mi, complaint #1648165
- #31
transmission manual clutch
2 unsafe, 1 annoyance
3incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=2)
- "WHEN SHIFTING TO PARK AND SHUTTING THE VEHICLE OFF MESSAGE DISPLAYS SHIFT TO PARK. I HAVE HAD THE SHIFTER CABLE REPLACED AND 3 MONTHS LATER IT IS DOING IT AGAIN. OBVIOUSLY THERE IS ANOTHER ISSUE BUT GM CANNOT FIGURE THE ISSUE OUT."~28,000 mi, complaint #1583298
- #32
wiper and washer
3 unsafe
3incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=2)
- "I WAS DRIVING FOR APPROXIMATELY [REDACTED ADDRESS] WITH MY WINDSHIELD WIPERS IN THE INTERMITTENT POSTION. THERE WAS A LIGHT SNOW COMING DOWN. THE WIPERS WORKED UP TO THIS TIME. THE DRIVER SIDE WINDSHIELD WIPER STOPPED WORKING. THIS AFFECTED VIABILITY DRAMATIC…"~2,000 mi, complaint #1433774
- "THE PASSENGER WIPER BLADE DOES NOT COVER SUFFICIENT AREA OF THE WINDSHIELD TO PERMIT THE PASSENGER TO SEE THE 'RIGHT' PORTION OF THE ROAD. THE UNWIPED AREA ACCUMULATES DIRT AND ADDS TO THE VISUAL OBSTRUCTION OF FALLING RAIN. AN UNBELIEVABLE VISUAL DISTORTION…"~2,000 mi, complaint #1367881
- #33
adas lane keeping
2 unsafe
2incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=2)
- "WHILE IN MOTION ON A CITY OR FREEWAY APPROXIMATELY 35-70 MPH, MY GMC ACADIA WILL RANDOMLY DISABLE THE STEERING ASSIST, LANE KEEP ASSIST, AND FORWARD COLLISION AUTOMATIC BRAKING AS WELL AS DISABLE THE CRUISE CONTROL FEATURE. THE ERROR WOULD SHOW THAT THESE FEAT…"~30,000 mi, complaint #1672690
- #34
backup camera
1 unsafe, 1 annoyance
2incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "The contact owns a 2017 GMC Acadia. The contact stated that while in reverse occasionally the vehicles rearview cameras do not function properly as they should. The steering assist is not fully functional warning light was illuminated. The vehicle was not take…"complaint #2040211
- "Backup camera often does not have a clear picture. Very grainy and static. "complaint #2145536
- #35
climate control module
1 unsafe, 1 annoyance
2incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "ON A RECENT TRIP. GOING [REDACTED ADDRESS], 28 DEGREES OUTSIDE. WE CONSTANTLY HAD TO KEEP TURNING DOWN THE INSIDE TEMP. STARTED AT 72 DEGREES INSIDE AND FINALLY GOT TO A COMFORTABLE INSIDE TEMP AT 66 OR 67 DEGREES. ANYTHING ABOVE THAT WAS WAY TO HOT. WHEN YOU…"~2,600 mi, complaint #1345909
- #36
engine oil consumption
2 unsafe
2incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "Oil is burning through. I have to get an oil change once a month or it goes completely empty. Spoke to multiple macanics now and all tell me that's a defect with the 2017 arcadia. I just bought this in August. I love it and don't want to get rid of it. Please…"complaint #2056687
- "The engine is spewing oil from the sides of the engine. This is causing overheating and check engine light to come on. Mechanics cannot get an error read on it. There is no oil leak coming from under the engine. "complaint #2179323
- #37
fluid leak unspecified
2 unsafe
2incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "At roughly 50,000 there is a transmission line leak in the vehicle. GM has already recalled 2018-2020 model-year GMC Acadia SUVs and other models for this problem due to risk of fire. Whether it is the same cause or not, such a problem leads to the same risk."complaint #1863608
- "This vehicle has a severe water leak after rain event from body. Leaks into electrical, floor boards, roof. Dealership not able to locate water leak location. Have been working on it going on a month. We recently purchased the vehicle used."complaint #1939180
- #38
infotainment head unit
2 unsafe
2incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "THE RADIO IS DANGEROUSLY BRIGHT WHEN DRIVING AT NIGHT. THE BRIGHTNESS IS AFFECTED BY THE BACKUP CAMERA; ONCE THE BACKUP CAMERA IS ACTIVATED THE RADIO BRIGHTNESS IS INCREASED AND WILL NOT DIM UNTIL YOU SHUT THE CAR OFF. THERE IS NO EASY WAY TO SHUT THE DISPLAY…"~1,700 mi, complaint #1406371
- #39
timing belt or chain
1 unsafe, 1 annoyance
2incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=3)
- "The contact owns a 2017 GMC Acadia. The contact stated that while driving at various speeds, the transmission was slipping, and the vehicle would not properly accelerate. The vehicle was taken to the local dealer who replaced the camshaft and timing chain howe…"~78,588 mi, complaint #1901973
- #40
abs module
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "The ABS system indicated a problem. When I took it into the dealership, they told me the ABS was bad and needed to be replaced."complaint #1834801
- #41
adas adaptive cruise
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "THE ADAPTIVE CRUISE CONTROL (ACC) IN MY 2017 ACADIA DENALI WILL SHUT OFF AND EVEN CAUSE THE VEHICLE TO BREAK FOR NO REASON. THIS HAS HAPPENED NUMEROUS TIMES, EVEN WITH NO OTHER VEHICLE ON THE ROAD OR OBSTACLES IN THE ROAD. WHEN IT HAPPENS THE ACC WILL SHUT OFF…"~7,241 mi, complaint #1447813
- #42
brake booster
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "THE BREAK LIGHTS WOULD STAY ON AFTER PARKING THE CAR RESULTING IN A DEAD BATTERY IN ONE OCCASION. THE DEALER HAS REPLACED BREAK PARTS TWO TIMES AND EVEN KEPT THE CAR FOR ONE WEEK FOR SAFETY REASONS. THE PROBLEM IS BACK AND SCHEDULED FOR SERVICE ON 10/14/19."complaint #1611256
- #43
cruise control conventional
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "TL* THE CONTACT OWNED A 2017 GMC ACADIA. WHILE DRIVING WITH THE CRUISE CONTROL SET AT 60 MPH, THE CONTACT ATTEMPTED TO DEACTIVATE THE CRUISE CONTROL, BUT WAS UNSUCCESSFUL. THE CONTACT ALSO ATTEMPTED TO DEACTIVATE THE CRUISE CONTROL BY DEPRESSING THE BRAKE PEDA…"~27,200 mi, complaint #1484025
- #44
differential
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING THE VEHICLE, THE WHEELS LOCKED UP IN 4WD MODE. THE DEALER DIAGNOSED THAT THE WHEEL DIFFERENTIAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,500. "~2,500 mi, complaint #1342748
- #45
evap system
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "GM issued Special coverage N192210240 for repair/replacement of the evaporative emissions purge valve because it may not fully close. The special coverage states that the dealer is to replace the part at no cost to the customer as necessary until 150,000 miles…"complaint #2045474
- #46
fuel tank and lines
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "THE GAS GAUGE INDICATOR SHOWED 90 MILES UNTIL EMPTY, BUT WAS ACTUALLY EMPTY. THIS OURRED DURING A FAMILY TRIP FROM NORTHERN CALIFORNIA TO SOUTHERN CALIFORNIA. WE RAN OUT OF GAS ON TOP OF THE GRAPEVINE. FINALLY, AFTER A 3 HOUR WAIT, ROAD SERVICE BROUGHT GAS AND…"~7,000 mi, complaint #1391249
- #47
hv system fault reduced power
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "My Acadia went into limp Mode displaying low power mode on the screen and wouldn’t start for a couple days after. Lights started illuminating on the dash as abs, traction control, and stanilitrack, then check engine light came on and my gmc app displayed code…"complaint #2227288
- #48
interior trim
1 annoyance
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=2)
- "HEARING RATTLE SOUND FROM 2ND AND 3RD ROW FROM DAY1 FOR 2017 GMC ACADIA DENALI. PRIMARY SOURCE SEEMS(SOMETHING INSIDE) SEATS IN 2ND ROW AND MAY BE 3RD ROW. RATTLE CAN BE HEARD WHEN GOING OVER BUMPS OR BAD ROAD PATCHES ON USUAL CITY ROADS. SEEMS WHENEVER VEHICL…"complaint #1325975
- #49
power windows and locks
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "Shift to park message appears and unable to lock doors. "complaint #1879442
- #50
software or update
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "I WENT TO A LOCAL DEALER AND COMPLAINED ABOUT A VIBRATION/RUMBLE WHILE DRIVING. IT HAPPENED MOSTLY AROUND 1200-1700 RPM. THE SERVICE MANAGER HEARD OF THE PROBLEM. THERE WAS A MANUFACTURERS BULLETIN OUTLINING THE PROBLEM AND SUGGESTING A FUEL MANAGEMENT SOFT…"complaint #1473139
- #51
steering column
1 annoyance
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=2)
- "LESS THAN 30 DAYS OF TAKING POSSESSION OF THE VEHICLE BRAND NEW, WE NOTED A WHINE WHEN YOU TURNED THE STEERING WHEEL. WE BROUGHT THE VEH IN TO DEALERSHP AND IT WAS REPORTED THE AIRBAG COIL WAS WRAPPED AROUND STEERING COLUMN CAUSING THE NOISE. THE COIL WAS RE…"~800 mi, complaint #1364031
- #52
steering rack mechanical
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "Shift to park take forever to get it to recognize that vehicle is in park. my lane departure only works sometimes. "complaint #2225590
- #53
suspension arms and bushings
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "The rear knuckles have a casting defect that does not allow the lower most forward control arm bolt to be tightened fully. This causes the bolt to be 1/8” from being fully tightened. After removing the casting defect you are able to tighten the bolt fully. Th…"complaint #1985027
- #54
suspension struts shocks
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "PERSISTENT GROANING AND CREAKING FROM FRONT END SUSPENSION. DEALER REPAIR SHOP COULD NOT DIAGNOSIS ISSUE HOWEVER THERE IS A REPAIR BULLETIN PUBLISHED ON THIS ISSUE AT GMREPAIRINSIGHTS.COM WHICH LEADS ME TO BELIEVE THIS IS A KNOWN DEFECT WITH THE SUSPENSION OF…"complaint #1887461
- #55
throttle and pedal
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT AFTER SHIFTING THE GEAR SELECTOR TO THE PARK POSITION, A MESSAGE DISPLAYED ON THE INSTRUMENT PANEL WHICH STATED THAT THE VEHICLE WAS NOT IN THE PARK. THE CONTACT STATED THAT THE FAILURE CAUSED THE…"~56,000 mi, complaint #1666307
- #56
trunk or liftgate
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "POWER LIFTGATE MALFUNCTION- LIFTGATE WAS OPERATED FROM THE REAR SWITCH. UPON ACTIVATION IT ROSE ALMOST FULLY AND THEN SLAMMED DOWN ON A PERSON WHILE THEY WERE ACCESSING THE REAR CARGO AREA, INJURING THEIR NOSE AND FACE. LIFTGATE FAILED TO STOP AT OBSTRUCTION.…"~2,100 mi, complaint #1368502
- #57
unintended acceleration
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "I BROUGHT IT IN TO SERVICE DEPARTMENT A COUPLE MONTHS AGO BECAUSE THE ACCELERATOR WOULD ACCELERATE WITH OUT ME PUSHING THE GAS EVEN SLAMMING ON THE BRAKES WOULD GET TO 85 90 MILES AN HOUR. FINALLY GOT IT OFF THE ROAD AND OFF HUGE QUANTITIES OF WHITE SMOKE FROM…"~14,000 mi, complaint #1428875
- #58
wheel or rim
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "SHIFT TO PARK PROBLEM, THE DEALER TRIED FIXING IT 3 TIMES NOW AND HAVING A PROBLEM WITH THE WHEEL. WHEN SOMETIMES TURNING THE CAR. I CAN FEEL SOMETHING IS LIKE STOCK ON TGE WHEEL MAKING ME FEEL LIKE THE WHEEL IS GONNA GET OFF. I TRUED CONTACTING THE DEALER AND…"complaint #1646003
Search NHTSA's own recall and complaint database for GMC ACADIA directly.