2011 FORD MUSTANG

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    transmission manual clutch

    3 stranded, 124 unsafe, 6 annoyance

    133
    incidents
    Typical range: 1,000–8,000 mi

    Median 3,000 mi, based on 136 reports (7% had no usable mileage)

    • "VEHICLE HAS BEEN IN 7 TIMES FOR MANUAL TRANSMISSION GRINDING DURING GEAR CHANGES LEADING TO AN INABILITY TO ENGAGE GEARS WITH 1ST AND 2ND BEING THE MOST PROBLEMATIC. IN EMERGENCY SITUATIONS WHEN YOU MUST ACCELERATE QUICKLY, VALUABLE TIME IS WASTED JUST TRYING…"~500 mi, complaint #843005
    • "2011 FORD SHELBY MUSTANG GT500 TRANSMISSION PROBLEMS. GRINDING AND DIFFICULTY DOWNSHIFTING INTO 4TH AND 2ND. LOUD WHINING IN 1ST GEAR. *TR"~1,600 mi, complaint #877287
    • "I OWN A 2011 FORD MUSTANG GT AND HAVE DIFFICULTY SHIFTING GEARS ,(1-2-3)WITH THE INABILITY TO GET IT INTO GEAR SEVERAL TIMES HAVE COME VERY CLOSE TO BEING REAR ENDED. THIS IS A VERY DANGEROUS PROBLEM. HAVE BEEN TO THE DEALER AND AM TOLD THIS IS NORMAL OPERATI…"~4,000 mi, complaint #860003
    • "NORMAL EVERYDAY DRIVING, MOSTLY HIGHWAY DRIVING BACK AND FORTH TO WORK. I BOUGHT THE CAR BRAND NEW AND AT THIS TIME IT HAS ABOUT 10K MILES. SINCE I BOUGHT IT I NOTICED IT WAS HARD TO SHIFT INTO GEARS. OVER TIME IT GOT WORSE. IT GOT TO THE POINT THAT I COUL…"~10,000 mi, complaint #872531
    • "The contact owns a 2011 Ford Mustang. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission, on occasion, did not shif…"~48,000 mi, complaint #2117882
  2. #2

    airbag system

    56 unsafe

    56
    incidents
    Typical range: 36,000–90,000 mi

    Median 65,000 mi, based on 31 reports (59% had no usable mileage)

    • "2011 FORD MUSTANG V-6 AFTER OWNING FOR ABOUT 2 MONTHS, WE NOTICED THAT ON OCCASION THE "PASS AIR BAG' LIGHT IN THE OVERHEAD WOULD FLICKER ON INDICATION THAT THE PASSENGER AIRBAG SYSTEM IS DISABLED. AFTER A FEW WEEKS, THE LIGHT BECAME MORE CONSISTENT TO THE P…"~2,700 mi, complaint #825220
    • "TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES, BUT THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. TH…"~42,500 mi, complaint #1223739
    • "TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. T…"~65,000 mi, complaint #1428133
    • "TAKATA RECALL: I WAS DRIVING IN RUSH HOUR TRAFFIC ON IH35 NORTH AND I ACCIDENTALLY REAR ENDED A VEHICLE TRYING TO GET ON THE EXIT RAMP. THE IMPACT WAS PRETTY MILD BECAUSE NO ONE WAS MOVING FASTER THAN 5-10 MPH. THE DAMAGE ON BOTH VEHICLES WAS MINIMAL AND B…"~90,000 mi, complaint #1318719
    • "The contact owns a 2011 Ford Mustang. The contact stated that while at a stop light, the front driver’s side seat air bag deployed upon depression of the accelerator pedal. The contact stated that the air bag warning light illuminated after the failure. The ve…"~123,000 mi, complaint #1953821
  3. #3

    throttle and pedal

    1 stranded, 42 unsafe

    43
    incidents
    Typical range: 40,000–75,000 mi

    Median 54,000 mi, based on 72 reports (4% had no usable mileage)

    • "I WAS PULLING OUT FROM A BUSINESS ON TO A MAJOR HIGHWAY. THERE WERE NO WARNINGS, SUDDENLY THE CAR JUST WOULD NOT GO FORWARD. I WAS IN THE MIDDLE, CROSSWISE OF THE ROAD. I FINALLY GOT THE CAR TO GO FORWARD IN LITTLE INCREMENTS UNTIL I GOT OFF THE ROAD. THE…"~18,888 mi, complaint #1032933
    • "I BOUGHT MY CAR USED AT THE BEGINNING OF THIS YEAR, 2014. SHORTLY AFTER MY CAR STARTED BREAKING DOWN. I TOOK IT TO A SHOP TO HAVE A DIAGNOSTIC TEST RAN, NO CODES CAME UP. A FRIEND OF MINE THAN LET ME BORROW HIS MOBILE DIAGNOSTIC MACHINE. THE NEXT TIME I BROKE…"~43,000 mi, complaint #1124277
    • "DEFECTIVE ELECTRONIC THROTTLE BODY (ETB) AS PER DEALERSHIP DIAGNOSIS. FORD CUSTOMER SERVICE IS EXCLUDING MUSTANGS FROM THE CUSTOMER SATISFACTION PROGRAM 13N03 - WHICH CLEARLY STATES THERE IS A PROBLEM WITH ETBS DURING THIS TIME. LOOKING OVER THE INTERNET, IT I…"~54,000 mi, complaint #1102999
    • "WHILE DRIVING DOWN THE LEFT LANE OF THE SAWGRASS EXPRESSWAY, A VERY BUSY HIGHWAY BETWEEN FT. LAUDERDALE AND MIAMI, I LOST ALL THROTTLE RESPONSE. THE WRENCH LIGHT CAME ON THE DASHBOARD AND I WENT FROM 60 MPH DOWN TO NOTHING BY THE TIME I WAS OFF TO THE SIDE OF…"~72,000 mi, complaint #1218990
    • "2011 FORD MUSTANG 3.7L V6 CONVERTIBLE, PREMIUM, AUTOMATIC TRANSMISSION THROTTLE BODY FAILURE (PART # AT4Z-9E926-B) WHILE DRIVING, THE CAR SUDDENLY DECELERATES, THE DASHBOARD 'WRENCH LIGHT' COMES ON, THE FRONT END OF THE CAR RUMBLES AND SHAKES, AND THE CA…"~126,600 mi, complaint #1616546
  4. #4

    transmission automatic

    1 stranded, 32 unsafe, 1 annoyance

    34
    incidents
    Typical range: 2,000–44,000 mi

    Median 7,000 mi, based on 40 reports (5% had no usable mileage)

    • "I WAS PROCEEDING FROM A STOP SIGN TO MERGE WITH ON-COMING TRAFFIC AND WAS NOT ABLE TO ENTER 2ND GEAR AND ONLY AFTER SHIFTING INTO 3RD INSTEAD WAS ABLE TO AVERT BEING HIT. IT WAS NOT DUE TO THE 1ST TO 4TH SKIP SHIFT FEATURE. THE CAR HAS ALREADY BEEN INTO FORD (…"~1,012 mi, complaint #852917
    • "VEHICLE WILL NOT ENGAGE 1ST GEAR FROM A STOP LIGHT INTERMITTENTLY, GEARS 2,3,5 ON UP OR DOWNSHIFT ARE HIGH EFFORT WITH OCCASIONAL GRIND IN 3RD. IN MANY INSTANCES THE VEHICLE BEHIND ME IN HIGH TRAFFIC COMES CLOSE TO REAR ENDING MY VEHICLE. DOWN AND UNSHIFTING P…"~3,000 mi, complaint #857808
    • "AFTER I FIRST PURCHASED THE VEHICLE I NOTICED A VIBRATION IN THE SHIFTER WHICH EMINATED FROM THE TRANSMISSION. I TOOK IT BACK TO THE FORD DEALERSHIP APRROXIMATELY A MONTH OR MORE LATER AND WAS INFORMED THERE WAS NO ISSUE WITH THE TRANSMISSION. HOWEVER, TO THIS…"~13,750 mi, complaint #932273
    • "AT HIGH RPM'S IN 2ND GEAR WOULD NOT SHIFT INTO 3RD TWICE THIS HAPPENED. ON NORMAL ROAD CONDITIONS NOTICED 3RD WAS LIKE NEUTRAL SO I WOULD HAVE TO GO FROM SECOND TO FOURTH THEN IN DOING THAT 4TH GEAR WAS HAVING ISSUES WHETHER I'M UP SHIFTING OR DOWNSHIFTING 3RD…"~46,500 mi, complaint #1090714
    • "WRENCH INDICATOR LIGHT CAME ON YESTERDAY AS WELL AS MY SERVICE ENGINE SOON LIGHT AND I HAVE NO POWER IN REVERSE OR DRIVE. IT STARTS TO WORK AND WILL GO OFF FOR A BIT BUT DOES THE SAME AGAIN. APPARENTLY THERE WAS A CUSTOMER SATIS. PROGRAM 16B23 LETTER THAT WE…"~178,000 mi, complaint #1422121
  5. #5

    steering electric assist

    15 unsafe

    15
    incidents

    Commonly reported, insufficient mileage data - n=18, median 61,500 mi, no reliable range below 25 reports.

    • "THE "SERVICE AUTOTRACK" LIGHT CAME ON AS I WAS PULLING OUT FROM A PARKING SPACE IN THE MORNING, AND THE POWER TO THE BACK WHEELS WAS REDUCED. I TOOK THE VEHICLE TO THE DEALERSHIP FOR SERVICE, AND WAS INFORMED OF A MANUFACTURER DEFECT IN THE GPAS SYSTEM THAT C…"~5,200 mi, complaint #908510
    • "TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE PULLING INTO THE DRIVEWAY AT 5 MPH, THE POWER STEERING FAILED AND SEIZED WITHOUT BEING ABLE TO TURN THE WHEEL. A MESSAGE THAT STATED "SERVICE TRAC CONTROL" AND OTHER UNKNOWN WARNING INDICATORS ILLUMINATED. THE LO…"~51,000 mi, complaint #1410096
    • "TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING 50 MPH, THE ABS INDEPENDENTLY ENGAGED AND THE VEHICLE PULLED TO THE RIGHT. THE ADVANCETRAC (ELECTRONIC STABILITY CONTROL SYSTEM) INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE STEERING ANGLE SENSOR…"~62,000 mi, complaint #1365446
    • "WHILE DRIVING, THE POWER STEERING ASSIST FAILURE INDICATOR CAME ON ALONG WITH THE SERVICE ADVANCE-TRACK INDICATOR AND THEN THE STEERING WHEEL LOCKED COMPLETELY. THIS FORCED ME INTO ONCOMING TRAFFIC AND WITH NO ABILITY TO STEER THE CAR AT ALL. I WAS FORCED OFF…"~68,450 mi, complaint #1082842
    • "ELECTRIC BRAKE SYSTEM. STARTED CAR BEGAN BACKING OUT OF MY GARAGE IT DISPLAYED ON MY DASH , STEERING FAILURE. AFTER RESURCHING , I FOUND THIS HAS BEEN A PROBLEM ON SEVERAL FORD VEHICLES AND HAS CAUSED DEATH. PLUS THEY COST TO REPAIR IS INSANE. THEY CAR ONLY H…"~118,000 mi, complaint #1527691
  6. #6

    engine stall or no start

    14 unsafe

    14
    incidents
    Typical range: 43,000–60,000 mi

    Median 50,000 mi, based on 27 reports (4% had no usable mileage)

    • "DRIVING AT NORMAL SPEEDS (45 MPH), SUDDENLY ENGINE LIGHT AND WRENCH LIGHT BOTH ILLUMINATED AND SIMULTANEOUSLY LOST ALL POWER TO THE CAR. I WAS ALMOST CRUSHED BY A SEMI TRUCK AS I WAS IN THE PROCESS OF TURNING. I WAS TOLD BY FORD DEALER TO JUST RESTART ENGINE A…"~32,651 mi, complaint #1130054
    • "CAR HAS A LONG CRANK TIME, BEFORE THE ENGINE STARTS. CAUSING WARE ON STARTER AND FLYWHEEL MAKING A NOISY START. THE HOOD HAS PAINT BUBBLES ON THE FRONT RIGHT SIDE AND NOW AT 70K MILES NEEDS A REPAINT. CAR WOULD STALL AT THE STOP LIGHT, OR WOULD NOT GO WHEN…"~45,000 mi, complaint #1042176
    • "THIS BEGAN AS OF LAST THURSDAY. I HAVE A 2011 FORD MUSTANG THAT I BOUGHT JUST LAST AUGUST. AS I WAS DRIVING ON THE FREEWAY, A WRENCH LIGHT CAME ON AND MY CAR SEEMED TO HAVE STALLED ON ME. I THOUGHT MAYBE IT WAS BECAUSE IT WAS POURING DOWN RAINING SO I WAS A…"~55,100 mi, complaint #1112910
    • "TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE WRENCH WARNING INDICATOR ILLUMINATED AND THE VEHICLE DECELERATED UNTIL IT CAME TO A COMPLETE STOP. THE VEHICLE WOULD IDLE ROUGHLY AND BECAME VERY DIFFICULT TO…"~67,000 mi, complaint #1079812
    • "WAS TRAVELING ON A FREEWAY WHEN A THE CARE LOST POWER AND BEGAN SLOWING DOWN. A LITTLE WRENCH ICON APPEARED. I THERE WAS NO PLACE TO PULL OVER SO I TURNED ON FLASHERS AND RODE ON THE HIGHWAY UNTIL THE CARE STOPPED. TRAFFIC BEHIND ME SWERVED TO AVOID MY CAR. I…"~79,800 mi, complaint #995005
  7. #7

    other

    3 unsafe, 11 annoyance

    14
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE CAR HAS A MANUAL 6 SPEED TRANSMISSION. WHEN WEARING LOAFERS AND WITH DEPRESSION OF THE CLUTCH TO SHIFT, THE HEEL OF THE LOAFER UPON RELEASING THE CLUTCH WILL CATCH ON THE FLOOR MAT AND THE SHOE WILL DISLODGE FROM MY FOOT. THIS HAS HAPPENED MORE THAN A DOZE…"~3,600 mi, complaint #851593
    • "WHILE DRIVING ON I-95 IN FT. LAUDERDALE, FLDURING RUSH HOUR I REAR ENDED THE CAR IN FRONT, SPEED APPROXIMATELY 30MPH OR LESS BEFORE APPLYING BRAKES. CAR NOSE DIVED AND HIT REAR OF OTHER CAR GOING UNDER THE REAR BUMPER. MY CAR SUFFERED MINOR DAMAGE OF BOTH FE…"~76,000 mi, complaint #1413917
  8. #8

    stability and traction control

    10 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=14, median 25,000 mi, no reliable range below 25 reports.

    • "WHEN DRIVING MY VEHICLE ON A STRAIT LEVEL ROAD DOING 25 MPH I TAPPED THE BRAKES THEN MY TRACTION CONTROL LIGHT CAME ON AND THE CAR BEGAN TO SURGE FORWARD AND BACK. I TRIED TO ACCELERATE BUT THE CAR WAS HAVING ISSUES. WHEN I WENT TO PULL OVER I PRESSED THE BRAK…"~1,200 mi, complaint #908682
    • "TWICE WHILE ACCELERATING TO GET UP TO HIGHWAY SPEEDS, ON CLEAR, FLAT, DRY, AND SMOOTH PAVEMENT THE ADVANCTRAC SYSTEM ACTIVATED FOR NO REASON. IT STARTS BY VERY AGGRESSIVELY PULSING THE FRONT RIGHT BRAKE, FOLLOWED BY THE REAR LEFT BRAKE, THEN ALTERNATING BRAKES…"~25,000 mi, complaint #932125
    • "MY ADVANCED TRAC LIGHT WAS ON-DASHBOARD. I TOOK IT INTO DEAN SELLERS FORD ([REDACTED ADDRESS], TROY, MICH 48084) AND WAS TOLD THAT I NEEDED TO REPLACE THE EPAS BECAUSE IT FAILED. THIS CAR HAS ONLY 25,400 MILES ON IT AND THE COST WAS $1047.00 PLUS LABOR OF $505…"~25,400 mi, complaint #1070637
    • "THE TRACTION CONTROL ENERGIZED AND APPLIED BRAKES TEMPORARILY WHILE BACKING OUT OF A PARKING SPACE ABOUT MAY 20, 2014. YESTERDAY, IT TEMPORARILY ACTIVATED AGAIN DURING A U-TURN ON A CITY STREET. ABOUT A BLOCK LATER I ENTERED THE FREEWAY AND APPROACHED 70MPH…"~43,000 mi, complaint #1076800
    • "I WAS DRIVING AT APPROXIMATELY 35 MPH WHEN THE VEHICLE STARTED VIBRATING WITH TRACTION CONTROL LIGHTS COMING ON. PULLED INTO A PARKING LOT TURNED OFF CAR AND RAN FINE AFTERWARDS. I HAVE HAD TO PULL OVER ON SEVERAL OCCASIONS DUE TO THE SAME PROBLEM. THEN I HAD…"~57,000 mi, complaint #1571218
  9. #9

    acceleration loss or hesitation

    8 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=17, median 57,500 mi, no reliable range below 25 reports.

    • "WHEN SLOWING TO TURN LEFT INTO A PARKING LOT WAITING FOR TRAFFIC IN THE OTHER DIRECTION TO PASS SO THAT I COULD SAFELY TURN...ONCE IT IS SAFE TO TURN, WHEN I STEP ON THE ACCELERATOR PEDAL, THERE IS A VERY SLOW RESPONSE TIME FOR THE VEHICLE TO START ACCELERATIN…"~9,000 mi, complaint #1122507
    • "TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE VEHICLE WOULD SUDDENLY LOOSE POWER AND WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO…"~50,000 mi, complaint #1226711
    • "I WAS DRIVING ON THE INTERSTATE AND MY VEHICLE STOPPED ACCELERATING. IT WAS AS THOUGH IT HAD SWITCHED TO NEUTRAL. I HAD TO QUICKLY TURN ON MY EMERGENCY LIGHTS AND PULL OVER ON THE SIDE OF THE ROAD. I TURNED OFF THE ENGINE, THEN TURNED IT BACK ON AND PULLED ON…"~57,623 mi, complaint #1130084
    • "The contact owns a 2011 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle experienced a sudden loss of power and hesitated to accelerate. The dealer was made aware of the failure and scheduled an upcoming appointment for…"~58,000 mi, complaint #1797657
    • "THE CAR WAS IN MOTION GOING DOWN THE INTERSTATE ABOUT 70 MPH. ALL OF THE SUDDEN THE CAR SPEED DROPPED SLOWLY UNTIL IT REACHED ABOUT 20 MPH WITH THE GAS PEDAL ALL THE WAY TO THE FLOOR AND IT WOULD NOT PICK SPEED BACK UP. THE SERVICE LIGHT CAME ON AND I PULLED O…"~97,000 mi, complaint #1303437
  10. #10

    hv system fault reduced power

    8 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=12, median 47,000 mi, no reliable range below 25 reports.

    • "WHILE DRIVING, WITHOUT WARNING, THE VEHICLE'S WRENCH WARNING LIGHT COMES ON AND THE VEHICLE GOES INTO IDLE MODE. THE CAR WILL NOT ACCELERATE AND YOU HAVE TO PULL OVER, TURN THE ENGINE OFF, AND THEN RESTART THE CAR."~30,200 mi, complaint #1296572
    • "2011 MUSTANG 3.7. AT VARIOUS SPEEDS THE VEHICLE WENT INTO LIMP MODE. DISPLAYED CODE P2111. *JS"~39,000 mi, complaint #1083299
    • "WRENCH LIGHT COMES ON LOOSES POWER GOES INTO LIMP MODE VERY DANGEROUS CANT MOVE OFF THE ROAD MY BOOK SAYS ITS THE THRODDLE CONTROL TOOK IT TO THE DEALER SAID THEY CANT FIND ANY PROBLEM NO CODE ."~49,000 mi, complaint #1229568
    • "WHILE DRIVING MY 2011 FORD MUSTANG (WITH A V6 ENGINE AND AUTOMATIC TRANSMISSION) AT 40MPH ON A LOCAL STREET, I EXPERIENCED THE VEHICLE UNEXPECTEDLY LOSING POWER AND A FAULT LIGHT IN THE FORM OF A WRENCH APPEARING ON THE DASHBOARD. THE ENGINE SPEED DROPPED DOW…"~53,434 mi, complaint #1712481
    • "DRIVING DOWN AN INTERSTATE A WRENCH CAME ON THE DASHBOARD AND CAR WENT INTO LIMP MODE. PULLED OFF TURNED THE CAR OFF AND RESTARTED IT. GOT TO THE DESTINATION OK BUT ON THE WAY BACK HOME THE WRENCH CAME ON AGAIN. LOOKED AT THE CODE AND SAW IT WAS THE P2111 CODE…"~78,000 mi, complaint #1192328
  11. #11

    engine internal

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "WHEN I AM BRAKING AT ABOUT 3-5 MPH THE CAR WILL LUNGE FORWARD (FEELS LIKE I WAS REAR ENDED BUT NO CARS BEHIND ME) OCCASIONALLY I WILL GO TO ACCELERATE AND CAN'T GET ABOVE 15 MPH I HAVE TO TURN THE CAR OFF AND BACK ON THEN IT'S FINE. THE AIR BAG LIGHT OFF FO…"~700 mi, complaint #881616
    • "2011 MUSTANG GT WITH MANUAL TRANSMISSION- INABILITY TO SHIFT INTO 3RD GEAR. IT ALMOST CAUSED AN ACCIDENT AS I WAS STUCK SLOWING DOWN INTO ON COMING TRAFFIC. THE CAR IS BEEN IN THE SHOP MULTIPLE TIMES. ALSO HAS SEVERE KNOCKING IN THE ENGINE THAT GOES WAY AFTER…"~4,700 mi, complaint #872838
    • "TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE STARTING THE VEHICLE THERE WAS AN ABNORMAL TICKING NOISE DETECTED FROM THE ENGINE AREA. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED METRO FORD 9000 NW (7TH AVE, MIAMI, FL 33150, [REDACTED PHONE])…"~92,800 mi, complaint #1638209
    • "WHILE DRIVING WITH CRUISE CONTROL SET AT 55 MPH, CAR BEGAN TO DECELERATE, YELLOW "WRENCH" ADVISORY LIGHT ILLUMINATED AND ENGINE APPEARED TO BE RUNNING ROUGH. CAR SLOWED TO A STOP AND I PULLED THE CAR OFF THE ROADWAY. I SWITCHED OFF THE IGNITION AND WAITED AP…"~122,000 mi, complaint #1324913
  12. #12

    seat mechanism

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE VEHICLES DRIVERS SEAT MOTOR STOPPED WORKING. CANNOT MOVE THE SEAT TO A SAFE DRIVING POSITION. WAS TOLD BY MECHANIC THAT THE TRACK WAS BAD. THE CAR HAS 55,000 MILES ON IT."~55,000 mi, complaint #1325076
    • "TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT THE DRIVER'S SEAT LEVER WAS DEFECTIVE. THE CONTACT WAS UNABLE TO ADJUST THE DRIVER SEAT FORWARD, WHICH PREVENTED THE CONTACT FROM BEING ABLE TO REACH THE BRAKE AND ACCELERATOR PEDALS. THE MANUFA…"~59,000 mi, complaint #1264337
    • "ELECTRIC SEAT WON'T MOVE. HAVE READ COUNTLESS OTHERS HAVING SAME PROBLEM ONLINE. THE ISSUE IS A FACTORY DEFECT. MAGNETS INSIDE ELECTRIC MOTOR OF POWER SEATS ARE PUT IN PLACE WITH GLUE THAT COMES UNDONE EASILY INSIDE MOTOR CAUSING IT TO BE UNABLE TO MOVE. DEALE…"~95,000 mi, complaint #1719216
  13. #13

    paint and clearcoat

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I NOTICED A YEAR AND A HALF AGO THE PAINT ON THE HOOD WAS BUBBLING UP SO I WENT TO 2 DEALERSHIPS AND ASKED WHAT CAN BE DONE. BOTH SAID NOTHING. IT HAS TO RUST BEFORE SOMETHING CAN BE DONE. NOW, HALF OF THE FRONT OF THE HOOD'S PAINT HAS BUBBLED UP AND PEELED OF…"~40,000 mi, complaint #1322883
    • "I HAVE A 2011 MUSTANG THAT I KEEP COVERED AND CLEAN ALWAYS. THIS MONTH THE PAINT ON THE FRONT EDGE OF THE HOOD STARTED BUBBLING. I TOOK IT TO MY LOCAL FORD DEALERSHIP AND WAS TOLD THAT THEY HAVE KNOWN ABOUT THIS PROBLEM FOR YEARS AND HAVE DONE NOTHING AND WO…"~49,000 mi, complaint #1374576
  14. #14

    wiring harness

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "I AM HAVING MAJOR ELECTRICAL ISSUES WHICH FORD WILL NOT ADDRESS. SOMETIMES THIS IS INTERMITTENT, SOMETIMES IT IS CONSTANT. HERE IS WHAT HAPPENS: I GET A BARRAGE OF ERRORS ON THE DASH, THE RADIO AND AIR CONDITIONER WILL CYCLE ON AND OFF MULTIPLE TIMES (SOMET…"~70,000 mi, complaint #1462723
    • "ELECTRICAL SYSTEM PROBLEM. THERE DOES NOT SEEM TO BE A TRIGGER IN REGARD TO RAIN, HOT, OR COLD WEATHER CONDITIONS OR HOW IT IS BEING DRIVEN. I HAVE HAD A FORD DEALERSHIP WORK ON THIS TO NO AVAIL. I WILL START WITH THE SAFETY ASPECT THAT IS AFFECTED. IT WIL…"~70,000 mi, complaint #1398681
    • "THE LAST TWO MUSTANGS I PURCHASED (BOTH WERE NEW CARS) DEVELOPED ELECTRICAL ISSUES AFTER THE WARRANTY EXPIRED. MY CURRENT 2011 MUSTANG HAS HAD NUMEROUS ELECTRICAL ISSUES WITHIN THE CABIN OF THE CAR. IN ADDITION TO THE ELECTRICAL ISSUES, THE HOOD DEVELOPED PR…"~85,000 mi, complaint #1709221
  15. #15

    alignment and pull

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHENEVER THE BRAKES WERE ENGAGED, THE STEERING WHEEL WOULD DIRECT THE VEHICLE SHARPLY TO THE LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE…"~1,800 mi, complaint #877947
    • "WHILE ATTEMPTING TO MAKE A LANE CHANGE ON THE FREEWAY AT 70 MPH,, I HAD TO MAKE A CORRECTION AND MOVE BACK INTO MY ORIGINAL LANE DUE TO SOMEONE WANTING TO CHANGE INTO THE SAME LANE AT THE SAME TIME. THE FRONT END SWAYED BACK AND FORTH OUT OF CONTROL. ALMOST HA…"~20,000 mi, complaint #944457
    • "THERE WERE MANY INCIDENTS WITH MY MUSTANG 5.0 BUT THIS WAS THE MOST SIGNIFICANT. THE PROBLEM IS AS I FOUND OUT TWO YEARS LATER IS THAT THE WIDTH OF THE OEM TIRES AND WHEELS ARE TOO NARROW FOR THE WEIGHT AND POWER OF THIS VEHICLE. I WAS DRIVING ON EL CAMINO REA…"~30,000 mi, complaint #1067302
  16. #16

    steering rack mechanical

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • " MY 2011 MUSTANG WHEN DRIVING AT AROUND 40MPH THE TRACTION CONTROL LIGHT COME ON AND THE FRONT END STARTS TO WOBBLE IT DON'T HAPPEN ALL THE TIME. I TOOK IT TO HAVE IT CHECK AND WAS TOLD THE RACK AND PINION NEEDED TO BE REPLACED. THE DON'T HAVE BUT 5600…"~56,000 mi, complaint #1593107
    • "The contact owns a 2011 Ford Mustang. The contact stated that while driving at speeds above 55 MPH, the front end of the vehicle would violently shake and vibrate. The vehicle was taken to the local mechanic who replaced the brake pads and brake calipers howev…"~93,000 mi, complaint #1844661
    • "TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL LOCKED UP AND THE ADVANCE TRACK LIGHT AND SERVICE STEERING NOW LIGHT ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND WAS LATER TOWED TO THE CONTAC…"~104,000 mi, complaint #1283024
  17. #17

    unintended acceleration

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE STOPPED AT A STOP SIGN WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT PLACED THE VEHICLE INTO NEUTRAL AND TURNED THE VEHICLE OFF TO STOP THE ENGINE. THE VEHICLE RESTARTED; HO…"~21,000 mi, complaint #1178354
    • "VEHICLE MOTOR ACCELERATES WHILE SETTING STILL AT HIGH RATE. HAD TO PUT VEHICLE IN NEUTRAL AND CUT IGNITION KEY OFF. IF I HADN'T HAD MY FOOT ON BRAKE WOULD HAVE RAN INTO BUILDING. *TR"~35,000 mi, complaint #1123367
    • "TODAY I WAS ACCELERATING TO GET ON THE FREEWAY. I TOOK MY FOOT OFF THE PEDAL TO SLOW DOWN AND THE CAR KEPT ACCELERATING. I THEN STEPPED ON THE BRAKES AND THE CAR KEPT ACCELERATING. I SLAM ON THE BRAKES AD THE CAR FINALLY STARTED TO SLOW DOWN. TOOK MY PHONE OFF…"~42,267 mi, complaint #1115838
  18. #18

    ac compressor and refrigerant

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "AC COMPRESSOR CLUTCH WENT OUT CAUSING COMPRESSOR MOTOR TO LOCK UP SENDING METAL SHAVINGS INTO AC! *JS"~49,607 mi, complaint #916966
    • "MY BACK PASSENGER FLOOR IS SOAKING WET FOR NO REASON. I HAVE HAD ISSUES WITH MY AIR CONDITIONING. DEALERSHIP SAID I HAD A LEAK BUT COULD NOT FIND THE PROBLEM. I RESEARCHED WHEN THEY COULDN'T FIND IT. MY CAR STARTED TO NOT ONLY BLOW HOT AIR, BUT STARTED SME…"~71,200 mi, complaint #1258318
  19. #19

    brake hydraulics

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2011 Ford Mustang. The contact stated that while driving out of the driveway, the brake pedal was depressed, but the vehicle was slow to respond. The contact stated that she noticed that an unknown fluid was leaking from the vehicle. The tra…"~164,877 mi, complaint #1937198
  20. #20

    corrosion and rust

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "CORROSION ISSUES UNDER THE PAINT ON THE HOOD OF MY MUSTANG, 18050 MILE, GARAGE KEPT. FORD HAS HAD SO MANY PROBLEMS WITH CORROSION ISSUES UNDER THE PAINT ON SO MANY VEHICLES. SOMEONE NEEDS TO ADDRESS THIS FOR THE CONSUMER. OUT OF WARRANTY IS THE ONLY ANSWER YOU…"~18,050 mi, complaint #1344765
    • "BODY CORROSION ON THE HOOD / DOOR CAUSING PAINT TO CHIP"~36,000 mi, complaint #1231876
  21. #21

    driveshaft axle cv

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "OCCASIONAL AND SOMETIMES SEVERE SHUDDER/VIBRATION WHEN DOWNSHIFTING, PARTICULARLY WHEN GOING DOWN HILL, FELT THROUGHOUT THE CAR, SEAT AND SHIFTER. WHEN IT HAPPENS, IT FEELS LIKE THE VIBRATION IS IN THE DRIVETRAIN AREA. SEEMS LIKE IT ALWAYS HAPPENS ABOVE 40M…"~1,020 mi, complaint #841521
  22. #22

    glass and windshield

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "REAR WINDOW EXPLODED WHEN TURNED ON REAR DEFROST. SHORTLY AFTER TURNING ON REAR DEFROST, HEARD LOUD POP AND MIDDLE OF REAR WINDOW BEGAN TO SHATTER IN SPIDER WEB DESIGN WHICH SPREAD AND ENTIRE WINDOW EXPLODED. DRIVING ON HIGHWAY AT ABOUT 65 MPH. *TR"~28,852 mi, complaint #1351082
    • "DRIVING NORMAL SPEED, NO CARS PRESENT 60 DEGREE DAY, REAR CONVERTIBLE WINDOW MADE A LOUD POP AND THEN SHATTERED. THE REAR DEFROST WAS ON AT THE TIME. *TR"~35,460 mi, complaint #1113784
  23. #23

    instrument cluster

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "VEHICLE SPEEDOMETER SEEMS TO BE 8-15 MPH TOO FAST . DEFINITELY OFF . *TR"~29,000 mi, complaint #1171229
    • "Odometer Fraud. The contact purchased a 2011 Ford Mustang. The contact stated that while attempting to service the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was…"~298,000 mi, complaint #2103819
  24. #24

    seatbelt and pretensioner

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I HAVE BEEN HAVING MORE AND MORE TROUBLE WITH BEING ABLE TO UNBUCKLE MY SEATBELT FROM THE BELT BUCKLE AFTER PARKING AND ATTEMPTING TO GET OUT, IT KEEPS GETTING STUCK AND DOESN'T RELEASE LIKE IT'S SUPPOSED TO. I HAVE NEVER SPILLED ANYTHING ON IT, OR INSIDE THE…"~29,201 mi, complaint #1462944
    • "THE FRONT SEAT PASSENGER SEAT BELT IS STUCK AND WILL NOT RELEASE TO ALLOW BUCKLING. I CONTACTED THE LAKELAND FORD DEALER AND THEY SAID THAT THEY WOULD NOT REPLACE IT, WITHOUT ME PAYING $505, EVEN THOUGH THEY KNEW IT WAS A SAFETY ISSUE AND OFFERED A RENTAL CAR…"~80,000 mi, complaint #1492651
  25. #25

    steering column

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "COMPLETE POWER STEERING FAILURE. RESEARCH ON FORUMS INDICATES THAT THIS IS A VERY WIDE SPREAD, HIGH IMPACT, AND UNSAFE ISSUE. MANY OTHER MODELS FROM COMMON YEAR HAVE HAD RECALLS FOR STEERING ISSUE. THIS IS ALSO A VERY COSTLY FAULT. THE FAILURE HAPPENED WHE…"~90,000 mi, complaint #1379931
  26. #26

    control module

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I WAS DRIVING THE CAR ON A CITY STREET AT APPROXIMATELY 30 MPH. WHEN I ACCELERATED, THE ENGINE STARTED EXTREME SHAKING AND THEN SHUT DOWN. FORTUNATELY, NO ONE WAS BEHIND ME, SO I DID NOT GET HIT. I THEN WAS ABLE TO RESTART THE CAR, BUT EACH TIME I STOPPED AT A…"~27,000 mi, complaint #1057583
  27. #27

    engine cooling

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I ARRIVED HOME FROM WORK AND NOTICED SOME COOLANT LEAKING OUT OF MY CAR. I POPPED THE HOOD AND SAW COOLANT SEEPING FROM THE WEEP HOLE. WHEN I CRANKED THE CAR BACK UP, COOLANT STARTED POURING OUT UNDERNEATH THE CAR, BAD WATER PUMP. I HAD IT TOWED TO DEALERSH…"~57,800 mi, complaint #1197094
  28. #28

    fluid leak unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "FORD RECALLED 202,000 VEHICLES AND HAS A TSB FOR THE BULKHEAD CONNECTION LEAKAGE IN TRANSMISSION, HOWEVER MY YEAR 2011 WAS NOT, HOWEVER I JUST PAID OVER 600 FOR THE REPAIR AND COULD'VE BEEN KILLED HAD ALL THE FLUID LEAKED OUT. I THINK FORD NEEDS TO TAKE RESPO…"~59,930 mi, complaint #1348490
  29. #29

    fuel tank and lines

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Leaking fumes from plastic fuel tank. Micro cracks on top and seam. Had to replace the fuel tank and the sender and fuel pump inserts because of cracks. "complaint #1844476
  30. #30

    key fob and immobilizer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "2011 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO UNATTENDED VEHICLE ROLL-AWAY. *SMD THE CONSUMER STATED HE PARKED THE VEHICLE IN THE GARAGE. A FEW MINUTES LATER, HE HEARD A NOISE AND WHEN HE OPENED THE GARAGE, HE DISCOVERED HIS VEHICLE WAS TIGHT AGAINST THE…"complaint #1321087
  31. #31

    lighting exterior

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THE OPERATING FREQUENCY OF PWM (PULSE WIDTH MODULATION) LED'S (LIGHT EMITTING DIODE) IS TOO LOW FOR SOME VIEWERS! THE EXTERNAL LIGHTING DOES NOT COMPLY WITH FMVSS NO. 108 SPECIFIES THAT LAMPS MUST BE STEADY BURNING. FORD HAS FAILED TO MEET THIS REQUIREMENT MAK…"complaint #911650
  32. #32

    noise or vibration unspecified

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING IN A LOW GEAR, A TICKING SOUND COULD BE HEARD COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE SOUND WAS NORMAL. THE MANUFACTURER WAS MADE AWARE OF…"~1,800 mi, complaint #868844
  33. #33

    power windows and locks

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AND REAR WINDOW TINT WERE DETERIORATING. THE TINT WAS IMPACTING VISIBILITY AND WAS REMOVED ON THE FRONT PASSENGER SIDE. THE REAR WINDOW TINT WAS NOT REMOVED AND NEEDED T…"~29,000 mi, complaint #1107464
  34. #34

    software or update

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING 75 MPH, THE WRENCH ICON ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE DECELERATED IMMEDIATELY. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TURNED OFF. THE CONTACT RESTARTED THE VEHICLE AND T…"~58,000 mi, complaint #1231028
  35. #35

    suspension arms and bushings

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS GOING OVER SPEED BUMPS, THE VEHICLE WOULD MAKE A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE LEFT FRONT LOWER CONTROL ARM…"~33,000 mi, complaint #1074012
  36. #36

    timing belt or chain

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "VEHICLE HAS LESS THAN ONE YEAR SINCE IT BROKE DOWN LAST AND NOW I HAVE ANOTHER PROBLEM. THE SECONDARY TIMING CHAIN TENSIONER HAS FAILED AND LEAD TO SECONDARY TIMING CHAIN FAILURE BROKEN ROCKER ARM AND MAYBE DAMAGE TO THE PISTON IT HAS BEEN PROBLEM AFTER PROBLE…"~90,000 mi, complaint #1681617
  37. #37

    tire failure

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THIS CAR HAS 26,600 MILES ON IT AND THE PIRELLI P ZERO NERO ALL SEASON RADIAL TIRES ARE SEPARATING BETWEEN THE TREADS. THIS HAS HAPPENED ON ALL FOUR TIRES. I FEAR FOR MY SAFETY THAT THESE TIRES WILL BLOW OUT. I ASKED THE SALESMAN THAT SOLD ME THE CAR AND HE…"complaint #1096008
  38. #38

    wheel bearing

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT WAS DRIVING 30 MPH WHEN A THUMPING NOISE EMITTED FROM THE FRONT DRIVER'S TIRE. THE VEHICLE STEERED TO THE RIGHT DESPITE THE CONTACT HOLDING THE STEERING WHEEL IN A STRAIGHT POSITION. THE CONTACT ALSO STATED…"~2,000 mi, complaint #915253
  39. #39

    wheel or rim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "MIKE RICKENBACK Ford dealership service shop declined me a tire rotation because they assessed my OEM lug nuts to be swollen and in need of replacement. Unbeknownst to me this is a well documented safety hazard."complaint #1927272

NHTSA investigations

Search NHTSA's own recall and complaint database for FORD MUSTANG directly.