2010 FORD FUSION

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    steering electric assist

    3 stranded, 795 unsafe

    798
    incidents
    Typical range: 74,000–130,000 mi

    Median 100,000 mi, based on 896 reports (17% had no usable mileage)

    • "I HAVE A BRAND NEW 2010 FORD FUSION THAT HAS APPROXIMATELY 3000 MILES ON IT. I HAD A BAD EXPERIENCE WHERE THE POWER STEERING SUDDENLY STOPPED WORKING WHILE PULLING MY CAR OUT OF A PARKING GARAGE. THE VEHICLE CONSOLE DISPLAY SHOWED A 'POWER STEERING ASSIST FA…"~3,500 mi, complaint #823342
    • "THIS IS THE SECOND TIME THIS HAS HAPPENED. WE WERE DRIVING ON THE FREEWAY AT ABOUT 65 MPH WITH CRUISE CONTROL ON BUT NOT SET (ICON WAS YELLOW AND NOT GREEN). WE CHANGED LANES AND HIT A ROUGH PLACE IN THE ROAD, PERHAPS A SLIGHT POTHOLE ON THE FREEWAY. SUDDEN…"~78,000 mi, complaint #981662
    • "MOSTLY HAPPENS WHEN I START THE CAR FROM A COLD START. THE DASH DISPLAY SHOWS "POWER STEERING ASSIST FAULT". THEN I HAVE MANUAL STEERING. I SHUT THE CAR OFF AND THEN RESTART THE ENGINE AND EVERYTHING IS FINE. THIS HAS HAPPENED NOW ABOUT ONCE EVERY 1-2 MONTHS.…"~103,000 mi, complaint #1367084
    • "THE FOLLOWING ALERT APPEARS WHEN I START MY CAR: "POWER STEERING ASSIST FAULT". AT THIS POINT, THE STEERING WHEEL IS LOCKED AND TOO HARD TO TURN. AT FIRST, I WOULD TURN THE CAR OFF AND BACK ON, AND IT WOULD BE FINE. BUT FOR THE PAST FEW WEEKS, I'VE BEEN UNABL…"~130,000 mi, complaint #1674863
    • "AFTER DRIVING IN DALLAS THX, I DROVE HOME ON HIGHWAY 183. ONCE I GOT OFF [REDACTED ADDRESS] IN MY NEIGHBORHOOD WHERE KIDS AFTER SCHOOL WERE PLAYING OUTSIDE AND MY KIDS. I TURNED INTO MY DRIVEWAY BUT AS I WAS STILL DRIVING ALL STEERING WAS LOST AS SOON AS I STR…"~819,719 mi, complaint #1364896
  2. #2

    throttle and pedal

    19 stranded, 735 unsafe, 2 annoyance

    756
    incidents
    Typical range: 42,000–68,000 mi

    Median 53,000 mi, based on 1393 reports (5% had no usable mileage)

    • "TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING INTO A PARKING SPACE AT 1 MPH WHEN THE VEHICLE SUDDENLY LUNGED FORWARD AND CRASHED INTO A FENCED BARRIER. THERE WERE NO INJURIES BUT A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN AUTOMOTI…"~1,741 mi, complaint #778242
    • "I WAS DRIVING DOWN THE HIGHWAY WHEN I LOST THE ABILITY TO ACCELERATE. MY RPMS DROPPED AND I HAD TO PULL OVER. I CALLED FORD ROADSIDE SERVICES, THEY CAME AND PICKED UP MY CAR. AFTER BEING LOOKED AT BY THE FORD DEALERSHIP, IT WAS DETERMINED MY THROTTLE BODY N…"~41,440 mi, complaint #922538
    • "THROTTLE BODY MALFUNCTION CAUSED THE FORD FUSION TO STALL EVERY COUPLE BLOCKS. HAD TO TOW IT TO THE DEALER WHO DIAGNOSED THE PROBLEM AS THROTTLE BODY REPLACEMENT WAS NEEDED. *TR"~53,000 mi, complaint #985506
    • "FIRST INCIDENT OCCURRED WHILE VEHICLE WAS TRAVELING AT 50MPH W/NO CRUISE SET. VEHICLE JERKED HARD AND ABILITY TO ACCELERATE WAS LOST. VEHICLE STARTED RUNNING ROUGH AND WRENCH LIGHT WAS OBSERVED TO BE ON. SECOND INCIDENT W/ CRUISE SET AT 60MPH, VEHICLE JERKE…"~68,900 mi, complaint #950918
    • "THROTTLE ACTUATOR CONTROL SYSTEM IS STUCK OPEN. *TR"~966,394 mi, complaint #1004247
  3. #3

    power steering hydraulic

    5 stranded, 371 unsafe, 1 broken

    377
    incidents
    Typical range: 76,500–135,000 mi

    Median 102,500 mi, based on 348 reports (19% had no usable mileage)

    • "POWER STEERING TURNED WHILE DRIVING ALMOST WENT INTO A POLL"~7,800 mi, complaint #1358760
    • "POWER STEERING ASSIT FAULT ERROR DISPLAYS AFTER VEHICLE IS TURNED ON. POWER STEERING CEASES TO WORK"~80,000 mi, complaint #1565349
    • "POWER STEERING FAILS WHILE OPERATING. INTERNET SEARCH SHOWS IT'S A VERY COMMON ISSUE."~105,000 mi, complaint #1557667
    • "I TURNED MY CAR ON AND I WAS UNABLE TO MOVE THE STEERING WHEEL AT ALL, NOTIFICATION LIT UP STATING "POWER STEERING FAULT". I HAD THE POWER STEERING FLUID CHECKED AND IT WAS NOT THE ISSUE. AFTER DOING RESEARCH I FOUND THAT THIS IS YET AGAIN ANOTHER ISSUE WITH 2…"~135,000 mi, complaint #1519106
    • "I WAS DRIVING TO THE MOVIE STORE WHEN THE SERVICE POWER STEERING LIGHT CAME ON. I PULLED OFF THE ROAD INTO FAMILY VIDEO PARKING LOT TO READ THE OWNER THE MANUAL.WHEN I WENT TO BACK OUT MY CARS STEERING WHEEL WOULDN'T TURN AND SOMEONE HAD TO PUSH ME OUT THE PA…"~943,070 mi, complaint #1117182
  4. #4

    engine stall or no start

    27 stranded, 332 unsafe

    359
    incidents
    Typical range: 41,500–75,000 mi

    Median 54,000 mi, based on 642 reports (3% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THE ENGINE WOULD INTERMITTENTLY STALL WITHOUT WARNING AND LOSE ALL POWER. THE DEALER PERFORMED DIAGNOSTIC TESTING AND FOUND THE AIR FILTER WAS NOT PROPERLY INSTALLED AND WAS CAUSING THE VEHICLE TO S…"~900 mi, complaint #791183
    • "DRIVING CAR DOWN THE STREET AND IT WENT INTO IDLE MODE. HAD TO PULL OFF STREET. CAR HAD NO POWER. TURNED CAR OFF AND WAITED A COUPLE OF MINUTES AND RESTARTED. RAN FINE FOR A WHILE AFTER THAT. THE FAILURE HAPPENED MORE FREQUENTLY AS TIME WENT BY. HAD THROTTLE B…"~42,000 mi, complaint #997697
    • "2010 FORD FUSION, MAINTENANCE LIGHT COMES ON AND ALL GAS/THROTTLE IS CUT TO ROUGH IDLE WITH NO RESPONSE. THIS INCIDENT HAS ALMOST CAUSED ACCIDENTS TO STALLING WHILE TRYING TO CROSS ROADS. YOU HAVE TO REMOVE THE KEY AND RESTART 1-4 TIMES BEFORE THE LIGHT GOES…"~54,632 mi, complaint #1013724
    • "DRIVING TO WORK CAR HAD A THUMP THEN LOSS OF POWER(COULDN'T ACCELERATE ) AND AMBER WRENCH LIGHT CAME ON. PULLED OVER TO SIDE OF HIGHWAY AS QUICKLY AND SAFELY AS I COULD. ENGINE WAS IDLING ROUGH. PUT IN PARK AND TURNED OFF CAR FOR 2 SECONDS, AND TURNED BACK ON.…"~76,500 mi, complaint #1054817
    • "WAS DRIVING HOME FROM WORK AND THE CAR JUST STOPPED. UNABLE TO GET THE CAR TO START GETTING A WRENCH SHOWING LOOKED IN MANUAL SHOWS SOMETHING TO DO WITH THE THROTTLE. I AM OVER THE NEW CAR WARRANTY. I SPOKE TO THE DEALER AND THEY WERE AWARE OF THE ISSUES WIT…"~920,000 mi, complaint #946865
  5. #5

    airbag system

    252 unsafe, 2 annoyance

    254
    incidents
    Typical range: 58,500–120,000 mi

    Median 83,500 mi, based on 100 reports (67% had no usable mileage)

    • "TAKATA RECALL AT NOVEMBER 4, 2017 FORD DEALERSHIP SAID IT IS UNABLE TO GET A TAKATA REPLACEMENT FOR AIRBAGS RECALLED. I ASKED DEALERSHIP, AUTONATION IN FORT LAUDERDALE, FL IF IT WOULD REPLACE RECALLED AIRBAGS AT MY EXPENSE. I OFFERED TO PAY FOR NEW AIRB…"~15,000 mi, complaint #1421917
    • "TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WIRES FAILED AND CAUSED THE AIR BAG WARNING LIGHT TO REMAIN ILLUMINATED. THE DEALER PERFORMED A DIAGNOSTIC, WHICH LOCATED A FAILURE CODE THAT THE AIR BAG WIRES WERE LOOSE. THE DEALER…"~60,000 mi, complaint #1191990
    • "TAKATA RECALL - RECALL 16S26 - THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044.…"~80,000 mi, complaint #1419123
    • "TAKATA RECALL: FORD STILL DOES NOT HAVE A FIX FOR AIR BAG PROBLEM. WILL THIS BE RESOLVED SOON?"~113,900 mi, complaint #1412397
    • "1.) C/S AIRBAG LIGHT IS ON - LOCAL DEALERSHIP FOUND PASSENGER AIRBAG IN B PILLAR IS CAUSE - NOT RELATED TO RECENTLY COMPLETED RECALL 19S34 ON PASSENGER AIRBAG INFLATER NPA1908055946 PER DEALERSHIP. NOT SURE WHY THE AIRBAG SYSTEMS IN THESE VEHICLES ARE PROBLEM…"~190,000 mi, complaint #1669884
  6. #6

    transmission automatic

    3 stranded, 212 unsafe, 1 broken, 3 annoyance

    219
    incidents
    Typical range: 14,000–65,000 mi

    Median 36,000 mi, based on 254 reports (16% had no usable mileage)

    • "THE TRANSMISSION WOULD SEEM LIKE IT WOULD GO INTO NEUTRAL BETWEEN 1-2 SHIFTS AND ALSO ON THE HIGHWAY IT WOULD SOMETIMES ACT THE SAME IN GEAR 6. THE TRANSMISSION WAS CHANGED ONCE BY FORD. REPROGRAMMED 4-5 TIMES, AND MULTIPLE PARTS CHANGED AND STILL POOR PERFORM…"~500 mi, complaint #1136996
    • "2010 FORD FUSION. HARD SHIFT WITH SECOND GEAR, TAKEN TO DEALERSHIP AND RECALL WORK DONE. THEY REPROGRAMMED THE TRANSMISSION TWICE. THE CAR REMAINED WITH HARD SHIFT IN SECOND GEAR AND HIGH PITCH SOUND UNDER THE HOOD, HEARD IN THE VEHICLE ANY TIME OVER 100 RPMS.…"~14,000 mi, complaint #814232
    • "WAS GOING UP A SMALL HILL ABOUT 30 MILES AN HOUR WHEN THE CAR STARTED TO LOSE POWER. EVEN WITH HITTING THE GAS ALL I GOT WAS A JERK FORWARD. I MADE IT UP THE HILL LURCHING FORWARD ALL THE WAY AND GOT HOME (ONLY A BLOCK). RESEARCH ON THE INTERNET INDICATES T…"~31,000 mi, complaint #916465
    • "FORD 6F35 TRANSMISSION HAS "DEAD SPOTS", JERKINESS AND HARD SHIFTING SINCE I OWNED THE CAR. AT 56,500 MILES, TRANSMISSION FLUID WAS FOUND TO BE LEAKING FROM THE DRIVE SHAFT AXLE AND THAT HAD TO BE REPLACED UNDER WARRANTY. THE TRANSMISSION IN THIS CAR IS DEFE…"~56,500 mi, complaint #876003
    • "OVER THE PAST 6 MONTHS MY FORD FUSION'S TRANSMISSION HAS SLOWLY BEGUN TO LOSE ITS SHIFTING ABILITIES. IT FIRST STARTED WITH SLUGGISH AND JERKY MOVEMENT WHEN PUT INTO DRIVE AND THE GAS PEDAL WAS PRESSED. THEN IT STARTED SLIPPING AND JERKING WHILE DRIVING DOWN T…"~230,000 mi, complaint #1594460
  7. #7

    abs module

    195 unsafe

    195
    incidents
    Typical range: 99,000–151,000 mi

    Median 122,000 mi, based on 124 reports (49% had no usable mileage)

    • "I EXPERIENCED BRAKING PROBLEMS WITH MY FUSION HYBRID MULTIPLE TIMES NEARLY CRASHING INTO STOPPED CARS. THIS WAS ESPECIALLY BAD IN ROUGH CONDITIONS. THE FORD DEALER TOLD ME IT WAS MY DRIVING HABITS NOT THE VEHICLE. *TW"~550 mi, complaint #759800
    • "The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 25 MPH, the "Service Advancetrac" message was displayed and ABS warning light was illuminated. The contact pulled over and the vehicle was turned off and restarted, and the war…"~99,000 mi, complaint #1867061
    • "AFTER THE ABS ENGAGES DUE TO BRAKING ON A SLIPPERY OR BUMPY SURFACE THE BRAKE PEDAL WILL LOSE POWER TO BRAKE THE CAR EFFECTIVELY. THE PEDAL WILL HAVE TO BE PUSHED TO THE FLOOR AND THE CAR WILL ONLY SLIGHTLY SLOW. THIS HAS HAPPENED INTERMITTENTLY 2 OR 3 TIMES O…"~120,000 mi, complaint #1454244
    • "TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK BRAKE SYSTEM MESSAGE DISPLAYED WITH THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. WHILE DEPRESSING THE BRAKE PEDAL, THE PEDAL EXTENDED TO THE FLOOR…"~152,000 mi, complaint #1712443
    • "MY 2010 FUSION IS EXPERIENCING THE STICKING ABS VALVE THAT IS COVERED UNDER NHTSA IDENTIFIER 19V904 BUT THE PRODUCTION DATE IS OUTSIDE OF THE PRODUCTION DATE RANGE FOR FORD RECALL # 19S54. I AM EXPERIENCING THE LOSS OF PEDAL RESISTANCE ASSOCIATED WITH THE STIC…"~267,800 mi, complaint #1676979
  8. #8

    brake hydraulics

    1 stranded, 176 unsafe, 1 annoyance

    178
    incidents
    Typical range: 80,000–150,000 mi

    Median 112,000 mi, based on 183 reports (30% had no usable mileage)

    • "I WAS IN STOP AND GO TRAFFIC AND ENCOUNTERED A HARD BRAKING SITUATION. I SLAMMED ON THE BRAKES AND MET NO RESISTANCE FROM THE BRAKE PEDAL. THE BRAKE PEDAL WENT TO THE FLOOR WITH NO ABS ENGAGING. I NEVER EVEN GOT A SQUEAL OF THE BRAKES WORKING. I WAS AT LEAST…"~6,260 mi, complaint #1033104
    • "The contact owns a 2010 Ford Fusion. The contact stated that the front wheel was dragging. In addition, the vehicle was hard to accelerate and the tire sensor was melted. There were no warning lights illuminated. The local dealer was not contacted and the veh…"~81,000 mi, complaint #1835228
    • "TOOK VEHICLE IN TO THE LOCAL FORD DEALERSHIP TO FIX BRAKES AFTER REAR BRAKES WERE COMPLETED AND FORD REPLACED THE BRAKE MASTER CYLINDER IN ATTEMPT TO BLEEDING THE BRAKES FORD CONFIRMED THE BRAKE CONTROL MODULE IS BAD AND NEEDS REPLACED. THERE IS AN OPEN RECAL…"~111,064 mi, complaint #1732263
    • "TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT CALLED ON BEHALF OF HER DAUGHTER THE DRIVE, WHOM WAS ATTEMPTING TO PARK THE VEHICLE AND WHILE THE BRAKE PEDAL WAS DEPRESSED THE VEHICLE SUDDENLY SURGED FORWARD. THE VEHICLE ENDED UP CRASHING INTO THE SIDE OF…"~144,811 mi, complaint #1652937
    • "I WAS DRIVING MY VEHICLE DOWN THE INTERSTATE WHEN ALL OF A SUDDEN THE LIGHTS ON THE DASHBOARD CAME ON. AND THE BRAKES WENT OUT. I ALMOST HAD A CAR ACCIDENT AND NOW THE BRAKES ARE HARD TO PRESS DOWN. THE DASH SAYS ABS AND BRAKE SYSTEM FAILURE."~265,105 mi, complaint #1743836
  9. #9

    steering rack mechanical

    175 unsafe, 2 annoyance

    177
    incidents
    Typical range: 65,000–133,000 mi

    Median 99,000 mi, based on 211 reports (15% had no usable mileage)

    • "I LOST MY POWER STEERING IN MY 2010 FUSION. I TOOK IT TO THE DEALER (THINKING I HAD A WARRANTY ON IT) TO GET IT FIXED. THEY TOLD ME THAT THEY FLASHED THE COMPUTER AND IT CAME BACK WITH A HARD FAULT AND THE WHOLE RACK NEED TO BE REPLACE. NOT HAVING THE MONEY…"~10,200 mi, complaint #1117484
    • "POWER STEERING WENT OUT WHILE DRIVING. TOOK IN TO A FORD DEALER FOR DIAGNOSTIC TEST, AND THE STEERING GEAR HAD GONE BAD. HAD TO HAVE IT REPLACED. *TR"~65,000 mi, complaint #996953
    • "DIFFICULT TO TURN STEERING WHEEL. IS STILL POSSIBLE TO DRIVE, ALBEIT MORE DIFFICULT THAN NEEDED, NO WARNING LIGHTS ILLUMINATING FROM THE ISSUE, YET."~95,000 mi, complaint #1697617
    • "POWER STEERING WENT OUT WHILE I WAS DRIVING AND I HIT A POLE ON THE HIGHWAY. BROKE MY MIRROR. NO OTHER DAMAGE. TOOK MY CAR TO FORD AND THEY ARE TELLING ME THAT I HAVE 2 WRONG SIZE TIRES ON MY CAR AND THAT IS THE REASON WHY MY POWER STEERING WENT OUT. I HAVE RE…"~130,000 mi, complaint #1428192
    • "TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE SERVICE AUTO TRAC AND SERVICE POWER STEERING MESSAGES SUDDENLY DISPLAYED. MOMENTS LATER, THE SERVICE STEERING NOW MESSAGE DISPLAYED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO…"~217,000 mi, complaint #1569183
  10. #10

    acceleration loss or hesitation

    157 unsafe

    157
    incidents
    Typical range: 40,000–66,500 mi

    Median 53,000 mi, based on 281 reports (4% had no usable mileage)

    • "MY CAR IS EXPERIENCING A PROBLEM DEALING WITH ACCELERATION HESITATION. MANY TIMES I REQUIRED ACCELERATION TO TAKE OVER A CAR BY DEPRESSING THE GAS PEDAL, FOLLOWED BY NO POWER RESPONSE IN MIDDLE OF THE OVERTAKING. DURING THESE EPISODES THE ENGINE BEGAN OSCILLAT…"~5,716 mi, complaint #775315
    • "WAS DRIVING ON THE HIGHWAY AT ABOUT 65 MPH AND THE CAR LOST ALL RESPONSE TO THE ACCELERATOR, PRESSING ON THE GAS DID NOT ACCELERATE THE CAR. PULLED OVER TO THE SIDE AND CAR RAN A ROUGH. TURNED THE CAR OFF, WAITED ABOUT A MINUTE AND RESTARTED. CAR RESTARTED FIN…"~39,100 mi, complaint #1002955
    • "WAS PULLING OUT OF MY ROAD WHICH IS IN A BAD CURVE, SO YOU NEED ACCELERATION. THE CAR LOST ALL POWER, AND WAS STUTTERING. WRENCH LIGHT ON AND STILL RUNNING JUST A BAD STUTTERING. CAR BARELY MISSES ME IN THE CURVE BECAUSE I DON'T HAVE ENOUGH MOMENTUM TO GET OUT…"~52,110 mi, complaint #1026881
    • "ON AUGUST 18,2013 I WAS DRIVING ABOUT 50 MPH WHEN CAR WENT LIMP( DID NOT STALL), IDLE WAS VERY ROUGH. AFTER TRYING FOR ABOUT 10 MINUTES TO FIGURE OUT WHAT WAS WRONG, WE TURNED OFF ENGINE AND RESTARTED CAR. THE CAR WAS FINE FOR THE NEXT WEEK. THEN ON AUGUST 25,…"~67,000 mi, complaint #1007431
    • "WHILE IN MOTION MY VEHICLE DOES NOT SPEED UP WHEN COMING FROM A DEAD STOP. EVEN TRAVELING SPEEDS OF 60MPH I CAN NOT PUSH ON THE GAS AND PROCEED FAST ENOUGH TO QUICKLY SWITCH LANES. IT RUNS HIGH RPMS"~179,000 mi, complaint #1536397
  11. #11

    other

    48 unsafe, 74 annoyance

    122
    incidents
    Typical range: 50,000–110,000 mi

    Median 76,500 mi, based on 39 reports (78% had no usable mileage)

    • "2010 FORD FUSION HYBRID. FLOOR MAT AS INSTALLED AT DEALER JAMMED AGAINST ACCELERATOR. DRIVER WAS ABLE TO STOP THE VEHICLE AND CORRECT THE PROBLEM BY UNSTACKING DEEP WEATHER FLOOR MATS FROM REGULAR FLOOR MAT. *TR"~8,000 mi, complaint #790802
    • "TAKATA RECALL...FORD SENT ME A RECALL ON THIS IN JULY 2016. SENT ANOTHER ONE IN DECEMBER 2017. AS OF THIS DATE, STILL NO PARTS TO REPLACE. *TR"~50,000 mi, complaint #1440276
    • "TAKATA RECALL 18S01 / NHTSA RECALL 18V046. WHAT IS A TIME LIMIT TO WAIT FOR ANY PARTS TO COME AVAILABLE? WHAT IS FORD DOING FOR THIER CUSTOMERS? OUR BUSINESS IS WITHOUT 1 OF 4 VEHICLES IN OUR FLEET! HELP!"~80,000 mi, complaint #1467228
    • "NHTSA RECALL#:19V904 IS WAY OVERDUE. INITIAL FORD NOTICE SAID THAT PARTS WOULD BE AVAILABLE 1ST QUARTER 2020. IT'S NOW 3RD QUARTER 2020. I BELIEVE THAT FORD IS HOPING THESE OLDER CARS "JUST GO AWAY"."~114,000 mi, complaint #1677742
    • "CAR CONSTANTLY HAVE BRAKES, STEERING, FUEL, AND AIRBAGS PROBLEMS"~177,000 mi, complaint #1745872
  12. #12

    hv system fault reduced power

    2 stranded, 80 unsafe

    82
    incidents
    Typical range: 45,500–85,500 mi

    Median 58,000 mi, based on 132 reports (9% had no usable mileage)

    • "WENT TO START CAR IN DRIVEWAY AND IT STARTED IN LIMP MODE. LET IT SIT OVERNIGHT AND IT STARTED FINE AND RAN OKAY FOR ANOTHER 9 DAYS. THEN WHILE DRIVING DOWN RURAL HIGHWAY AT 60 MPH IT WENT INTO LIMP MODE AGAIN. PULLED OVER, WAITED, RESTARTED, HOPING TO GET…"~18,800 mi, complaint #996999
    • "SEVERAL MONTHS AGO, IN THE MIDDLE OF A BUSY INTERSECTION, MY CAR UNEXPECTEDLY SHOOK AND WENT TO "LIMP" MODE IN THE MIDDLE OF A BUSY INTERSECTION WITH THE WRENCH LIGHT COMING ON. I PULLED INTO THE CLOSEST DRIVEWAY AFTER PUTTING ON MY HAZARDS AND, AFTER TURNING…"~48,000 mi, complaint #1313644
    • "CAR SIMPLY STARTED TO SHAKE, A WRENCH WARNING LIGHT CAME ON AND CAR RAPIDLY DECELERATED. COMPLETE LOSS OF ABILITY TO ACCELERATE CAR, AS IF THROWN INTO NEUTRAL. ONLY WAY TO CORRECT IS TO STOP AND RESTART THE CAR. THIS NOW HAPPENS EVERY TIME I DRIVE THE CAR -…"~62,000 mi, complaint #1013402
    • "ON SEPTEMBER 30TH I WAS DRIVING HOME AND I HAD ONLY DRIVEN LESS THAN A MILE AT APPROXIMATELY 35 MILES PER HOUR WHEN THE WRENCH LIGHT APPEARED ON MY DASH AND MY CAR QUICK MOVING. I WAS ABLE TO GET IT TO MOVE ABOUT 1 MILE PER HOUR SO I GOT THE CAR OFF THE ROAD A…"~86,000 mi, complaint #900304
    • "THIS IS MY SECOND COMPLAINT IN AS MANY DAYS - ABOUT THE EXACT SAME PROBLEM. THIS INCIDENT HAPPENED TWO DAYS AFTER THE FIRST ONE. TRAVELING ON A CITY STREET APPROXIMATELY 15-20 MPH AND THE CAR SUDDENLY LOSES ALL ACCELERATION AND THE WRENCH LIGHT APPEARS. I W…"~190,000 mi, complaint #943237
  13. #13

    wheel or rim

    75 unsafe, 3 broken, 1 annoyance

    79
    incidents
    Typical range: 18,500–102,000 mi

    Median 44,000 mi, based on 88 reports (14% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE OPENINGS IN THE WHEELS ALLOWED ICE TO FREEZE INSIDE AND WOULD CAUSE THE VEHICLE TO VIBRATE ABNORMALLY. THE VEHICLE WAS NOT INSPECTED OR REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTI…"~2,000 mi, complaint #851548
    • "THIS IS RELATED TO NHTSA ACTION NUMBER EA11009. WE DISCOVERED THREE BROKEN WHEEL STUDS ON OUR 2010 FORD FUSION, TWO ON THE FRONT PASSENGER WHEEL AND ONE ON THE FRONT DRIVERS SIDE WHEEL. ALL THREE HAD SHEARED OFF COMPLETELY. THE DEALERSHIP ARGUED THE STUDS HAD…"~21,900 mi, complaint #889767
    • "I WENT TO ROTATE THE TIRES ON MY 2010 FUSION AND I NOTICED ON THE FRONT LEFT THAT A WHEEL LUG STUD HAD SHEARED RIGHT INTO, ALWAYS HAD A DEALERSHIP ROTATE MY TIRES. I NOTICED THIS WHEN I WAS ROTATING MY TIRES AND THE REST OF THE LUG STUD IS INSIDE MY LUG NUT.…"~44,384 mi, complaint #892956
    • "THE WHEEL LUG STUDS ARE BREAKING (INFERIOR METAL) RECALL 11S23 WAS COMPLETED BUT DOES NOT REPLACE ALL LUG STUDS JUST BROKEN ONES .YESTERDAY 4 OF 5 ON FRONT WHEEL BROKE IN HALF. RECALL SHOULD REPLACE ALL LUG STUDS.DRIVING ON FREEWAY 55 VIBRATION OCCURED STOPPED…"~107,000 mi, complaint #1521583
    • "SEVEN WHEEL STUDS HAVE BROKEN OFF ON THE LEFT-HAND SIDE. SIX SINCE NOVEMBER, 2018. I DON'T KNOW WHEN THEY HAPPENED OR HOW, BUT NOTICED. ONE BROKE A LONG TIME AGO ON THE BACK LEFT WHEEL AND I DROVE ON IT FOR SEVERAL YEARS. I NOTICED AT THANKSGIVING TWO M…"~190,000 mi, complaint #1558306
  14. #14

    fuel tank and lines

    77 unsafe, 1 annoyance

    78
    incidents
    Typical range: 73,000–146,000 mi

    Median 105,000 mi, based on 84 reports (24% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2010 FORD FUSION. THE VEHICLE WAS EQUIPPED WITH A CAP LESS FUEL TANK. THE CONTACT OBSERVED WHENEVER DISPENSING FUEL INTO THE FUEL TANK TO THE FULL CAPACITY, THE AUTOMATIC SHUT OFF WOULD NOT FUNCTION AND FUEL CONTINUED TO SPILL OUT OF THE…"~3,600 mi, complaint #803702
    • "WE HAVE HAD AN ABNORMAL FUEL SMELL AND LEAKAGE FROM THE GAS TANK AREA. WE HAVE MENTIONED THIS TO THE FORD DEALERSHIP ON A FEW OCCASIONS. WE WERE TOLD THERE WAS A NOTICE OF RECALL #13S04 BUT WHEN WE TALKED TO THE DEALERSHIP WE WERE TOLD THIS WAS NOT FOR OUR B…"~72,795 mi, complaint #1087059
    • "TOOK CAR IN FOR SAFETY RECALL NUMBER 15534. DUE TO MYSELF AND FAMILY NOTICING A GAS SMELL IN MY CAR ALL THE TIME. TOOK TO FORD DEALERSHIP, THEY EXAMINED AND A CRACK WAS NOTED AND CORROSION OF MY FUEL TANK. WAS TOLD THEY COULD NOT RELEASE THE CAR BACK TO ME. I…"~99,000 mi, complaint #1262168
    • "TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT HE NOTICED A LEAK UNDERNEATH THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FUEL TANK WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED.…"~140,000 mi, complaint #1035697
    • "TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS AT LOGANVILLE FORD (3460 US 78, LOGANVILLE, GA 30052) FOR REGULAR SCHEDULED MAINTENANCE, THE MECHANIC FOUND A LEAK AND STATED THAT THE FUEL TANK NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF…"~250,000 mi, complaint #1543458
  15. #15

    door latch and hinge

    53 unsafe, 17 broken, 2 annoyance

    72
    incidents
    Typical range: 57,000–105,500 mi

    Median 81,000 mi, based on 82 reports (13% had no usable mileage)

    • "THE HOOD ON MY 2010 FORD FUSION HYBRID UNLATCHES ITSELF AT INTERSTATE HIGHWAY SPEED. THE SAFETY CATCH HAS SUCCESSFULLY RESTRAINED THE HOOD FROM FLYING OPEN COMPLETELY. THERE HAVE BEEN FOUR INCIDENTS WITH THREE DIFFERENT DRIVERS SINCE THE CAR WAS DELIVERED. THE…"~600 mi, complaint #732577
    • "THE DOOR LATCH HAS A BROKEN SPRING TAB POTENTIALLY RESULTING IN A CONDITION WHERE THE DOOR WILL NOT LATCH. THIS ALSO PREVENTS THE DRIVER FROM OPENING THE DOOR TO GET OUT AS TEH DOOR HANDLE NO LONGER FUNCTIONS. THIS BROKEN CONDITION IS AT ALL TIMES OF OPERA…"~56,000 mi, complaint #1324211
    • "DRIVERS SIDE DOOR WILL NOT OPEN FROM INSIDE CAR"~82,000 mi, complaint #1418905
    • "DRIVER SIDE DOOR WILL NOT OPEN FROM INSIDE. I TRIED TO OPEN THE DOOR FROM THE INSIDE AND SOMETHING SNAPPED AND I WAS TRAPPED IN MY CAR UNTIL I FIGURED OUT THAT I COULD ROLL DOWN THE WINDOW AND OPEN IT FROM THE OUTSIDE HANDLE. THE CAR WAS STATIONARY IN MY GARA…"~108,000 mi, complaint #1419541
    • "JUST REPLACED THE DRIVER SIDE DOOR HANDLE FOR THE 3RD TIME. THEY HAVE BROKEN REPEATEDLY AND DO NOT ALLOW YOU TO EXIT THE VEHICLE."~160,000 mi, complaint #1367703
  16. #16

    unintended acceleration

    25 unsafe

    25
    incidents
    Typical range: 7,000–62,000 mi

    Median 30,000 mi, based on 36 reports (10% had no usable mileage)

    • "TL*THE CONTACT OWNS A 2010 FORD FUSION SEL. THE CONTACT STATED THAT WHEN ATTEMPTING TO APPLY THE BRAKES TO PARK, THE VEHICLE SURGED FORWARD OVER TWO CURBS, HIT A FENCE, AND CONTINUED TO ACCELERATE THROUGH A FIELD. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJ…"~600 mi, complaint #810679
    • "TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT LIGHTLY DEPRESSED THE ACCELERATOR PEDAL FROM A COMPLETE STOP WHEN THE VEHICLE ABNORMALLY ACCELERATED AT A RAPID RATE OF SPEED. SHE WAS ABLE TO STOP THE UNINTENDED ACCELERATION BY APPLYING THE BRAKES AND MOVE…"~8,000 mi, complaint #795604
    • "MY WIFE WAS TURNING LEFT INTO A PARKING SPACE IN A PARKING LOT AT 2MPH OR LESS WHEN THE VEHICLE SUDDENLY ACCELERATED AT HIGH RPMS. OUR VEHICLE SLAMMED INTO THE VEHICLE TO THE RIGHT OF THE SPACE MY WIFE WOULD HAVE ENTERED. HEAVY DAMAGE WAS CAUSED TO OUR VEH.…"~30,000 mi, complaint #966842
    • "WHILE DRIVING MY 2010 FORD FUSION I EXPERIENCED SOMETHING I WAS AT A RED LIGHT. WHILE DRIVING MY CAR SHOOK HEAVY 3 TIMES I SUDDENLY PULLED OVER TO CHECK OUT THE PROBLEM I PULLED OFF AFTER PULLING OVER THE PROBLEM OCCURRED AGAIN THEN IT SUDDENLY ACCELERATED IN…"~62,000 mi, complaint #1024170
    • "ON DECEMBER 1ST I WAS DRIVING MY FORD FUSION 2 THE ACTUAL FORD DEALERSHIP TO GET A LOOK AT THEIR FIELD SERVICE ACTION THAT THEY HAD POSTED ON MY FORD APP. WHILE ON MY WAY I WAS STOPPED AT A LIGHT ON COLUMBIA DRIVE IN PORTLAND OREGON AND I HAD THOUGHT MY FOOT S…"~182,000 mi, complaint #1715181
  17. #17

    stability and traction control

    24 unsafe

    24
    incidents
    Typical range: 70,000–127,500 mi

    Median 98,000 mi, based on 82 reports (8% had no usable mileage)

    • "MY ABS AND TRACTION LIGHT STAYS ON. MY CAR SHIFTS REALLY BAD WHEN I HIT AN HOLE AND WHEN I GO OVER 65 MPH I FELL LIKE I AM LOSING CONTROL."~11,800 mi, complaint #1641415
    • "I INHERITED THIS VEHICLE A LITTLE OVER A YEAR AGO. THE VEHICLE SHUTS OFF FOR NO REASON AND THE BATTERY AND WRENCH LIGHT COME ON. AFTER MUCH RESEARCH I HAVE FOUND THAT THIS COULD BE THE ETB ASSEMBLY AND THAT SEVERAL PEOPLE HAVE COMPLAINED ABOUT THIS. THIS IS…"~70,243 mi, complaint #1470795
    • "WHILE DRIVING ON THE HIGHWAY AT 70 MPH MY CAR CUTS OFF. I MERGE TO THE SIDE OF THE ROAD AND AFTER A FEW MINUTES IT RESTARTS. I PUT IT IN DRIVE AND CONTINUE DRIVING. THE NEXT MORNING IT DOES THE SAME THING. WHEN IT LOOSES POWER THE WRENCH LIGHT, CHECK ENGINE LI…"~98,000 mi, complaint #929253
    • "INTERMITTENTLY SHOWS BRAKE/ADVANCED TRACTION FAILURE. BRAKE PEDAL MUST BE PUSHED VERY HARD WHEN IT IS NEEDED. THE VEHICLE HAS BEEN TO THE DEALER SEVERAL TIMES BUT THE PROBLEM PERSISTS. SOMETIMES THE FAILURES ARE SEVERAL MONTHS APART AND USUALLY GO AWAY AFTER O…"~126,000 mi, complaint #1655578
    • "APRIL 30, 2018 AFTER DRIVING FOR [REDACTED ADDRESS] AT APPR. 75 TO 80 MPH THE DASH LIGHTS WENT HAYWIRE, FLICKERING AND THEN THE SERVICE ADVANCETRAC WARNING CAME D. I WAS ABLE TO DRIVE IT TO MY EXIT AND DRIVE SLOWLY. I COULD STOP AND GO VERY SLOW. AFTER A MILE…"~180,000 mi, complaint #1465408
  18. #18

    brake pads and rotors

    17 unsafe, 1 broken, 1 annoyance

    19
    incidents

    Commonly reported, insufficient mileage data - n=20, median 32,500 mi, no reliable range below 25 reports.

    • "AT 2000 MILES HAD CAR BACK FOR BRAKES.ITS BEEN BACK 8 TIMES. THEY HAVE CUT THE ROTORS AND REPLACED PADS AND STILL JUMPS AFTER ABOUT 5000 MILES. VIBRATION IN CAR THAT THEY COULDNT FIND Y. REPLACED TROTTLE BODY . THERE IS AN ISSUE WITH THE BRAKES THEY NEED T…"~2,000 mi, complaint #919712
    • "NOTICED A NOISE IN THE REAR END OF OUR CAR IN DECEMBER. MADE APPOINTMENT ASAP WITH DEALERSHIP WE PURCHASED CAR AT. NOISE WAS WORSE ON DRIVE TO DEALERSHIP. INFORMED REAR BRAKES WERE METAL ON METAL. HAD BRAKE PADS AND REAR ROTORS REPLACED AND THEY GROUND DOW…"~26,046 mi, complaint #1028387
    • "MY 2010 FORD FUSION AT 33,000 MILES REQUIRED NEW REAR BRAKES AND ROTORS, BECAUSE THE BRAKES WERE GRINDING AND APPEARED UNSAFE. THIS WAS NOT COVERED BY WARRANTY BECAUSE THE CALIPERS WERE NOT FOUND TO BE DEFECTIVE. THIS APPEARS TO BE A DESIGN FLAW THAT WILL LI…"~33,000 mi, complaint #911345
    • "I HAVE A 2010 FORD FUSION WITH 48,000 MILES, WHILE DRIVING IT I NOTICED IT STARTED TO MAKE A GRINDING NOISE IN THE REAR. SO I TOOK ONE OF THE TIRES OFF AND NOTICED THAT THE PADS WERE BADLY WORN SO I WENT DOWN TO THE PART STORE, GOT NEW ROTORS AND PADS. AFTER I…"~48,906 mi, complaint #1066067
    • "PASSENGER SIDE CALIPER LOCKED UP REPLACED IT 3 DAYS LATER IT LOCKED UP AGAIN THEN THE DRIVER SIDE LOCKED UP REPLACED IT LASTED A WEEK THEN IT LOCKED UP AGAIN GOT A DEFECT REPLACEMENT 3 DAYS LATER BOTH FRONT WHEELS LOCKED UP I ALLMOST GOT HIT FROM BEHIND HAD…"~126,000 mi, complaint #1468961
  19. #19

    seat mechanism

    9 unsafe, 4 broken, 6 annoyance

    19
    incidents

    Commonly reported, insufficient mileage data - n=12, median 26,000 mi, no reliable range below 25 reports.

    • "WAS DRIVING IN MORNING. TURNED ON THE HEATED SEAT. GOT SO HOT THAT IT BURNED MY REAR. TRIED TO TURN IT OFF BUT WOULD NOT TURN OFF. COULD SMELL SEAT BURNING. HAD TO PULL OVER AND GET OUT. TURNED OFF VEHICLE AND LET SEAT COOL DOWN. STARTED CAR AND SEAT…"~25,990 mi, complaint #1016804
    • "MY DRIVERS SIDE HEATED SEAT BEGAN TO GET WARMER THAN USUAL WHEN I WOULD USE IT. IT WOULD BECOME SO WARM THAT I WOULD HAVE TO TURN IT OFF BECAUSE IT WAS GETTING TOO HOT AND I WAS AFRAID THAT IT WOULD BURN ME. AFTER A FEW WEEKS OF THIS HAPPENING THE SEAT HEATER…"~63,000 mi, complaint #1112823
    • "MY DRIVERS SEAT FEATURES ALL POWER CONTROLS. THE INCIDENT IS THAT MY DRIVERS SEAT LOST CONTROL OF THE UP AND DOWN MOTION. WHEN YOU PRESS THE BUTTON ON THE SEAT TO MOVE THE LOWER SECTION OF THE SEAT UP OR DOWN, IT MAKES NOISE (LIKE THE MOTOR IS OPERATING) BUT…"~65,000 mi, complaint #943280
    • "FRONT PASSENGER SEAT RECALL IT CAN SLIDE FORWARD AND JAM LOCK WHEN BRAKING HARD AND CAN NOT BE UNLOCK/JAMMED TO MOVE BACK AWAY FROM DASH. WHILE DRIVING QUICK SUDDEN SLAM ON BRAKES"~100,000 mi, complaint #1473513
    • "THE ELECTRIC SEAT MOTOR WILL NO LONGER RAISE OR LOWER THE FRONT HALF OF THE SEAT. THIS IS REGARDLESS OF IF THE VEHICLE IS IN MOTION OR NOT."~114,000 mi, complaint #1372757
  20. #20

    evap system

    18 unsafe

    18
    incidents
    Typical range: 48,000–99,000 mi

    Median 71,000 mi, based on 29 reports (17% had no usable mileage)

    • "MY 2010 FUSION HAS EXPERIENCED MULTIPLE ISSUES WITH THE CHECK ENGINE LIGHT. IT IS ALWAYS THE SAME PCM CODE OF P0456 WHICH DEALS WITH EVAPORATIVE EMISSIONS SYSTEM. THE SERVICING DEALER DOES NOT KNOW WHERE THE PROBLEM IS NOR HOW TO FIX IT- EVEN AFTER CALLING TEC…"~22,329 mi, complaint #860256
    • "TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT 55 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS WHO DIAGNOSED THAT THE VENT CANISTER KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUF…"~60,000 mi, complaint #1170274
    • "CHECK ENGINE LIGHT STAYS ON AS WELL AS CHECK FUEL FILL INLET MESSAGE. OBD CODE SHOWS SMALL EMISSIONS LEAK. THE CHECK ENGINE LIGHT WILL OCCASIONALLY DISAPPEAR ON ITS OWN AND THE CHECK FUEL FILL INLET MESSAGE WILL ALSO GO AWAY, BUT BOTH ALWAYS REAPPEAR EVENTUAL…"~80,000 mi, complaint #1477365
    • "TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EMITTED A FUEL ODOR AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO LOCATED FAILURE CODE: P0453 (EVAPORATED EMISSION SYSTEM PRE…"~93,000 mi, complaint #1535652
    • "TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO CAVALIER FORD GREENBRIER ([REDACTED ADDRESS], CHESAPEAKE, VA 23320) WHERE IT WAS DIAGNOSED THAT THE EVAPORATOR…"~135,676 mi, complaint #1525593
  21. #21

    driveshaft axle cv

    11 unsafe, 1 broken

    12
    incidents

    Commonly reported, insufficient mileage data - n=15, median 72,000 mi, no reliable range below 25 reports.

    • "I OWN A 2010 FORD FUSION WITH ONLY 31,500 MILES. THE LH HALF AXLE STATED TO HEMORRHAGE TRANSMISSION FLUID. IT WAS ABOUT 3 WEEKS OUT OF WARRANTY. THIS IS A COMMON ISSUE FROM WHAT MY RESEARCH SHOWS. *TR"~31,522 mi, complaint #1150642
    • "TRANSMISSION LEAK IN THE FRONT LEFT AXLE. MECHANIC AT FORD DEALERSHIP TOLD ME THIS IS THE 5TH ONE HE'S SEEN IN THE LAST WEEK (ON VARIOUS 2010 FUSION'S AND 2010 ESCAPE'S), AND HE'S FIXED MANY OF THOSE VEHICLES WITH THE SAME PROBLEM OVER THE LAST FEW YEARS. UPON…"~70,000 mi, complaint #1057844
    • "THERE WAS A POOL OF OIL ON FLOOR, UNDER CAR ( LEFT FRONT SIDE) COMING FROM THE BUSHING OF THE HALF SHAFT AXEL ASSEMBLY. THE LEAKING WAS FROM THE HALF SHAFT SEAL. REPAIR WAS PERFORMED BY FORD PER TSB 12-11-6 FORD REPLACED HALF SHAFT SEAL AND BUSHING. A…"~81,528 mi, complaint #960639
    • "TRANSMISSION FLUID LEAKS OUT OF LEFT SIDE HALF SHAFT AREA. FORD HAS ISSUE A TSB FOR THE PROBLEM. MY CAR IS PRESENTLY AT A DEALERSHIP WAITING ON PARTS. PARTS ARE ON NATIONAL BACK ORDER AND FORD PRESENTLY CANNOT GIVE ME A DATE WHEN PARTS WILL BE AVAILABLE. *TR"~90,000 mi, complaint #1035107
    • "HAVE A 2010 FORD FUSION. LF CV AXEL SEAL WAS LEAKING. TOOK CAR IN AND HAD BUSHING, SEAL, AND SHAFT REPLACED. DROVE CAR 150 MILES. SAME EXACT ISSUE. AFTER RESEARCHING THIS PROBLEM. THIS TRANSMISSION LEAK IS A "VERY" COMMON PROBLEM WITH THESE CARS. NOT ONLY DID…"~114,000 mi, complaint #1462129
  22. #22

    interior trim

    9 unsafe, 3 annoyance

    12
    incidents

    Commonly reported, insufficient mileage data - n=12, median 57,000 mi, no reliable range below 25 reports.

    • "OUR 2010 FORD FUSION IS STARTING TO SPLIT TO SPLIT AT THE SEAMS LITERALLY. ON THE PASSENGER FRONT DOOR ON THE ARMREST WHERE THE WINDOW SWITCH IS, THE PANEL IS STARTING TO SEPARATE & COME APART. THE TOP OF THE PANEL BULGES UPWARDS AS IF SOMETHING IN THE DOOR IS…"~2,000 mi, complaint #765611
    • "I HAD ONLY HAD MY CAR FOR 6 MONTHS BEFORE 3 OF THE 4 INTERIOR DOOR HANDLES BROKE. NOW, IN ORDER TO GET OUT OF THE CAR, I MUST PUT THE WINDOW DOWN, REACH OUT AND OPEN THE DOOR, AND THEN PUT THE WINDOW BACK UP. THIS HAS ALSO AFFECTED SEVERAL COWORKERS THAT HAVE…"~50,000 mi, complaint #1532985
    • "MY DRIVERS SIDE HEATED SEAT BEGAN TO GET WARMER THAN USUAL WHEN I WOULD USE IT. IT WOULD BECOME SO WARM THAT I WOULD HAVE TO TURN IT OFF BECAUSE IT WAS GETTING TOO HOT AND I WAS AFRAID THAT IT WOULD BURN ME. AFTER A FEW WEEKS OF THIS HAPPENING THE SEAT HEATER…"~55,000 mi, complaint #1305714
    • "I TURNED ON MY DRIVER SIDE SEAT HEATER AND IT GO EXTREMELY HOT IN ONE SPOT. I HAD TO TURN IT OFF AND TRIED IT AT A LATER DATE AND SAME THING. IN FACT, IT WAS AS THOUGH IT WOULDN'T TURN OFF SINCE IT FELT AS HOT AS WHEN IT WAS ON. IT DID EVENTUALLY COOL DOWN.…"~68,025 mi, complaint #1133716
    • "MY HEATED SEATS ARE SUPER DEFECTIVE. I HAVE ONLY USED MY HEATED SEATS A HANDFUL OF TIMES. EVERY TIME I TURNED IT ON IT WOULD GET SO HOT IT WAS BURNING MY BUTT, LITERALLY. I EVEN PUT A SEAT COVER ON MY SEAT AND FOLDED A BLANKET 4 TIMES (WHICH MADE 8 LAYERS OF M…"~84,000 mi, complaint #1146034
  23. #23

    battery and charging

    3 stranded, 7 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=15, median 29,000 mi, no reliable range below 25 reports.

    • "AFTER TWO DAY SOMETHING IS KILLING THE BATTERY."~12,900 mi, complaint #1551313
    • "WHILE DRIVING UPON ACCELERATION INCREASE OF SPEED AND SLOWING DOWN THERE IS A LOUD WINING SOUND. WHEN DRIVING THE VEHICLE FOR 15-20 MINUTES I CAN SMELL FUEL INSIDE THE CAR. THIS IS NOT WHEN FILLING FUEL IT'S WHILE THE CAR IS DRIVEN FOR A LENGTH OF TIME EACH…"~29,248 mi, complaint #1396035
    • "LAST WEEK WHILE BRINGING MY CHILDREN TO SCHOOL MY CAR ALL OF A SUDDEN BEGAN TO SHAKE THE WRENCH LIGHT CAME ON AND THEN IT JUST COMPLETELY DIED. I AM VERY THANKFUL THIS HAPPENED WHILE I WAS STILL ON A SIDE STREET IN OUR NEIGHBORHOOD. AFTER A FEW MINUTES I WAS A…"~50,600 mi, complaint #1018090
    • "WHILE DRIVING (8/8/15) ON I-65 AT APPROX. 75MPH, THE RPM'S DROPPED AND THERE WAS NO RESPONSE FROM THE THROTTLE PEDAL. AFTER CAREFULLY MAKING OUR WAY TO THE SHOULDER, IT WAS NOTICED THAT CHARGING SYSTEM AND THROTTLE CONTROL/TRANSMISSION INDICATOR LIGHTS HAD TU…"~64,000 mi, complaint #1207545
    • "CAR ACCELLERATION IS SLUGGISH/WEAK AFTER CAR COMES TO COMPLETE STOP. POSES REAL DANGER WHEN ENTERING TRAFFIC, ESPECIALLY LEFT TURNS WITH ONCOMING TRAFFIC. PROBLEM HAS BEEN REPORTED BY SEVERAL OTHERS. CAUSE IS DESIGN DEFECT IN VEHICLE/BATTERY AGE COUNTER IN CAR…"~77,000 mi, complaint #1655260
  24. #24

    engine internal

    8 unsafe, 1 broken

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "EXPERIENCED LOSS OF POWER (ENGINE MISSING). REPLACEMENT COST OF IGNITION COIL $330.00. ONE MONTH LATER THROTTLE BODY NEEDS REPLACING FOR $440.00. THESE ARE APPARENTLY BOTH COMMON PROBLEMS WITH FORD. *TR"~32,000 mi, complaint #996540
    • " I WAS ON I 81 SOUTH NEAR STAUNTON VA, PASSING A LINE OF TRUCKS WITH A LINE OF CARS BEHIND ME WHEN THE ENGINE LOST ALL POWER. I WAS DOWN TO 10 MPH BEFORE I COULD GET TO THE SHOULDER AND PULL OFF THE ROAD, ALL THE TIME BRACING FOR AN 80 MPH IMPACT. THE ENGINE…"~45,600 mi, complaint #1010729
    • "WITHOUT WARNING, DRIVING HIGHWAY SPEEDS WE LOST POWER. GOT THE CAR STARTED AGAIN AND REALIZED THERE WAS NO HEAT, THEN NOTICED THE TEMPERATURE GAUGE WAS ON HOT. THE BATTERY LIGHT, CHECK ENGINE LIGHT AND WRENCH LIGHT TURNED ON. WE EVENTUALLY HAD TO BE TOWED A…"~81,000 mi, complaint #1344390
    • "2010 FORD FUSION IDLER PULLEY BOLT SHEERED OFF ALONG WITH PIECE OF ENGINE BLOCK AND PULLEY RESULTING IN A NEAR ACCIDENT AS DRIVE BELT, AND POWER STEERING FAILED AND VEHICLE WOULD NOT GO PAST 20 MILES PER HOUR (ON HIGHWAY). MY WIFE (5 MONTHS PREGNANT) WAS DRIVI…"~88,000 mi, complaint #1362529
    • "TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE HAD NOT EXPERIENCED A FAILURE UNTIL THE DEALER REPAIRED IT FOR A MANUFACTURER'S RECALL TO ADDRESS THE CPV VALVE. THE DEALER INDICATED THAT THEY RESET THE CODE, BUT DID NOT REPLACE THE…"~126,439 mi, complaint #1313692
  25. #25

    control module

    8 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=15, median 81,500 mi, no reliable range below 25 reports.

    • "TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE SHUT OFF WHEN SHE DROVE OVER A POTHOLE IN THE ROAD PREFACED BY A CHIMING SOUND. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN AUTH…"~10,000 mi, complaint #778550
    • "WHILE DRIVING DOWN THE ROAD THE RPM, SPEEDO, TEMP GAUGES QUIT READING. THE CHIMES AND WARNINGS ALL WENT OFF AND LIGHTED UP AND STAY ON. ALL OF THE WARNING LIGHTS FLASHED CAR NEVER LOST POWER BUT LOST ALL WORKING GAUGES 4 WAYS FLASHED, AIR BAG FOR PASSENGER SID…"~33,000 mi, complaint #993267
    • "I WAS TRAVELING DOWN THE FREEWAY WHEN THE WRENCH LIGHT APPEARED ON MY DASH WITHOUT WARNING AND ALL THROTTLE CONTROL WAS LOST. I PULLED TO THE SIDE AND RESTARTED THE CAR. ALL LIGHTS WENT OFF AND THE CAR DROVE NORMALLY FOR LESS THAN A 1/2 MILE WHEN IT HAPPENED A…"~39,700 mi, complaint #993704
    • "ENGINE LIGHT, ADVANCE TRAC LIGHT, ABS LIGHT, BATTERY LIGHT, TIRE PRESSURE MONITORING SYSTEM LIGHT, ALARM LIGHT SUDDENLY CAME ON. THEN DASH WENT COMPLETELY BLANK. HEADLIGHTS WENT OUT,LOST CONTROL OF VEHICLE AT HIGH SPEED. DASH LIGHTS CAME BACK ON STIRRING CO…"~81,500 mi, complaint #1728092
    • "RECEIVED A LETTER A COUPLE MONTHS AGO TO GET THE PCM UPDATED ON MY VEHICLE. AND I HAVE MUCH PRIDE IN MY VEHICLE AND TRY TO TAKE GOOD CARE OF IT, BECAUSE IT'S MY FIRST ONE I'VE EVER PURCHASED. SO I TAKE IT TO THE FORD SERVICE CENTER WITHIN 24HRS OF THE FIRST DA…"~99,400 mi, complaint #1114196
  26. #26

    glass and windshield

    7 unsafe, 1 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT ON APRIL 16, 2010 WHILE DRIVING AT APPROXIMATELY 55 MPH, A ?PEA SIZED STONE? HIT THE WINDSHIELD IN THE CENTER NEAR THE WIPER BLADES. THE WINDSHIELD INITIALLY HAD A ?CHIP? IN IT WHICH EXPANDED TO A…"~968 mi, complaint #783093
    • "WHILE DRIVING OUR BRAND NEW FORD FUSION SEDAN SE ON THE FREEWAY AROUND 2PM. I WAS FAR AWAY FROM CARS AND I DON'T DRIVE NEAR SEMI'S OR DUMP TRUCKS I HEARD A NOISE IN THE WINDSHIELD FRAME ON THE PASSENGER SIDE MID WAY UP AND THEN A HORIZONTAL CRACK APPROX 14 INC…"~1,000 mi, complaint #790720
    • "TL*THE CONTACT OWNS A 2010 FORD FUSION SPORT. THE CONTACT STATED THAT THE WINDSHIELD CONTAINED A STRESS CRACK DUE TO THE HEAT. THE VEHICLE WAS PURCHASED ON APRIL 13, 2009. THE VEHICLE IS CURRENTLY AT THE DEALER BEING REPAIRED AT THE COST OF $300, WHICH IS HA…"~1,300 mi, complaint #718422
    • "ON JUNE 19, 2010 A LARGE CRACK DEVELOPED IN MY WINDSHIELD OF MY 10 MONTH-OLD 2010 FUSION HYBRID. NO FOREIGN OBJECT STRUCK IT. A FORD DEALERSHIP IS ATTEMPTING TO ATTRIBUTE THE CRACK TO A FOREIGN OBJECT WITH NO OBJECTIVE EXPLANATION. THE CRACK CONTINUED TO GR…"~14,912 mi, complaint #794625
    • "VEHICLE WAS JUST PARKED IN THE DRIVEWAY AND AS I EXITED THE CAR I NOTICED SOMETHING ODD ACROSS THE TOP OF THE WINDSHIELD. IT WAS YELLOWISH IN COLOR AND APPEARED TO HAVE A DRIPPING BUBBLE LOOK TO IT. CONTACTED MY FORD DEALERSHIP AND FORD MOTOR CO., TO SEE ABOUT…"~51,000 mi, complaint #1209520
  27. #27

    lighting exterior

    7 unsafe, 1 annoyance

    8
    incidents

    Commonly reported, insufficient mileage data - n=11, median 55,000 mi, no reliable range below 25 reports.

    • "WHILE DRIVING ON INTERSTATE I-81 THE DASH LIGHTS STARTED GOING COMPLETELY OFF AND STAYING OFF FOR QUITE SOMETIME BEFORE COMING BACK ON. I WAS NOT REALLY SURE IF I HAD HEADLIGHTS UNTIL LATER WHEN STOPPING BEHIND SOMEONE ON MY DESTINATION AND WAS ABLE TO SEE MY…"~8,000 mi, complaint #886831
    • "HEADLIGHT LOW BEAM PROJECTOR BEAMS HAVE BECOME HAZY AND CLOUDY. HEADLAMPS HAVE REDUCED BRIGHTNESS AND DECREASED VISIBILITY. MANY TIMES I CAN'T EVEN TELL THEY ARE ON IN THE EVENING AND THEY APPEAR DIM ON THE ROAD."~55,000 mi, complaint #1480606
    • "NOTICED ON WAY HOME THAT THE RIGHT REAR TURN SIGNAL WAS BLINKING FASTER THAN USUAL. HAVING HAD THE LIGHT BULB REPLACED UNDER WARRANTY AT THE DEALER LESS THAN 2 YEARS AGO, I THOUGHT THIS WAS RATHER SOON FOR THE BULB TO HAVE BURNT OUT TWICE NOW ON A 4.5 YEAR OLD…"~57,000 mi, complaint #1153343
    • "TAIL LIGHTS DO NOT TURN ON WHEN DAYLIGHT RUNNING LIGHTS ARE ON. PER OWNER'S MANUAL THERE ARE 3 POSITIONS (OFF, PARKING, LOW BEAMS). THE DRL IS ON WHEN: THE IGNITION IS ON, THE HEADLAMP CONTROL IS NOT IN THE LOW BEAM POSITION, AND THE TRASMISSION IS IN OUT OF T…"~120,000 mi, complaint #1685658
    • "TAIL LIGHTS ARE TOO HOT CAUSING BURNING OF TAIL LIGHT SOCKETS, EXPLODING BULBS AND MELTING OF TAIL LIGHT ASSEMBLY. TOXIC FUMES ARE BEING GENERATED BY THE MELTING PLASTIC. THE TAIL LIGHT/HEAD LIGHTS WERE ON AND WE WERE IN HEAVY TRAFFIC. WHILE DRIVING WE SMEL…"~168,000 mi, complaint #1268927
  28. #28

    parking brake

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "PARKING BRAKE FREEZES IN SNOWY WEATHER WHEN APPLIED MAKING IT IMPOSSIBLE TO RELEASE. REPORTED TO DEALER WHILE UNDER WARRANTY AND THEY SAID THEY "FIXED" IT BUT IT STILL FREEZES. ONLY WAY TO FREE IT IS TO DRIVE AND CAUSE HEAT BUILD UP FREE THE BRAKE. THIS CAUSES…"~1,000 mi, complaint #1359690
    • "THE PARKING BRAKE FREEZES IN FREEZING WEATHER. YOU CAN STILL LOWER (RELEASE) THE PARKING BRAKE HANDLE, THE WARNING LIGHT IN THE DASH WOULD GO OFF, BUT THE REAR RIGHT BRAKE STAYS ENGAGED. THIS LEAVES THE DRIVER TO BELIEVE THAT THE BRAKE HAS BEEN RELEASED WHEN I…"~20,223 mi, complaint #1005067
    • "THE PARKING BRAKE ON MY MANUAL 2010 FORD FUSION WILL FREEZE IN PLACE IN TEMPERATURES BELOW FREEZING. WHILE THE PARKING BRAKE IS DISENGAGED AND THE INDICATOR LIGHT GOES OFF, THE PADS REMAIN IN CONTACT WITH THE REAR TIRE, CAUSING EXCESSIVE HEAT, THREAT OF FIRE,…"~45,000 mi, complaint #1031894
    • "THE PARKING BRAKE BUTTON HAS DETERIORATED AND BROKEN FREE FROM THE PARKING BRAKE HANDLE. THIS DEFECT PREVENTS THE PARKING BRAKE FROM ENGAGING AND RISKS UNINTENDED MOVEMENT OR ROLLING OF THE CAR."~60,000 mi, complaint #1334127
    • "The contact owns a 2010 Ford Fusion. The contact stated that after parking the vehicle and removing the key from the ignition switch, the vehicle rolled away. The contact stated that the parking brake was applied to stop the vehicle and then the vehicle failed…"~200,000 mi, complaint #1857027
  29. #29

    tire failure

    1 stranded, 6 unsafe, 1 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "LEASED A NEW 2010 FORD FUSION ON 1/30/10. I HAD 2 TIRE ISSUED WITH THIS VEHICLE. FLAT LEFT REAR ON ABOUT 5/17/11 WITH 5349 MILES WHICH WAS PLUGGED AND A BLOW OUT ON A HIGHWAY ON ABOUT 11/17/2010 WHICH WAS SO BAD I HAD TO REPLACE THE TIRE (NOT OVER 10,000 MILE…"~10,000 mi, complaint #848435
    • "TL*THE CONTACT OWNS A 2010 FORD FUSION WITH MICHELIN ENERGY SAVER TIRES P225/ 50 R17. THE CONTACT STATED WHILE TRAVELING 60 MPH THE REAR DRIVERS SIDE TIRE BLEW OUT. THE CONTACT REPLACED THE TIRE WITH SPARE TIRE AND WAS ABLE TO DRIVE TO HOME. THE FAILURE WAS NO…"~15,000 mi, complaint #862615
    • "I HAVE A 2010 FORD FUSION HYBRID WHICH I LOVE DRIVING AND I BELIEVE IT IS ONE OF THE BEST CARS OUT THERE. THE PROBLEM IS WITH 12,000 MILES ON THE CAR THE TIRES WERE WEARING OUT VERY FAST AND AT 18,000 THEY WERE WORN WHERE IT WASN'T SAFE TO DRIVE THE CAR. I H…"~18,001 mi, complaint #902853
    • "TL* THE CONTACT OWNS A 2010 FORD FUSION EQUIPPED WITH MICHELIN HYDRO-EDGE TIRES, SIZE 215/60/R16. THE DOT NUMBER WAS APXN4XX0110. THE CONTACT STATED THAT THE SIDEWALLS OF ALL FOUR TIRES WERE CRACKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR ROUTINE MA…"~35,100 mi, complaint #919117
    • "PRIMEWELL VALERA TOURING II TIRES CRACKING ON THE SIDEWALLS AND INTERIOR AFTER UNDER 2 YEARS OF USE. MULTIPLE OTHER SIZES ARE RECALLED FOR THE SAME PROBLEM UNDER THE SAME MODEL AND ARE MADE OF THE SAME MATERIAL. THE ENTIRE TIRE MODEL NEEDS TO BE RECALLED NOT J…"~80,000 mi, complaint #1371440
  30. #30

    brake booster

    7 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=18, median 83,500 mi, no reliable range below 25 reports.

    • "2010 FORD FUSION HYBRID PURCHASED 08/07/09 IF I AM READING THE PAPERWORK CORRECTLY IT WAS MANUFACTURED IN HERMOSILLO, MEXICO 6/23/09 10/20/09 BRAKES FAILED (PEDAL GOES TO FLOOR & WARNING DASH LIGHTS LIT), SLOWED WITH PARKING BRAKE, BRAKES OKAY AFTER ENGINE T…"~1,602 mi, complaint #757997
    • "I OWN A 2010 FORD FUSION AND I HAVE BEEN HAVING PROBLEMS WITH THE BRAKE PEDAL GOING DOWN TO THE FLOOR. THE BRAKES ARE SOFT, AND THE BRAKE PEDAL IS NOT OPERATING CORRECTLY. I TOOK IT TO A SHOP TO HAVE THE BRAKES CHECK TO SEE IF I NEEDED NEW BRAKE PADS OR WHAT T…"~35,882 mi, complaint #972278
    • "CAR BRAKES ARE SQUISHY AND PEDAL IS EASILY PUSHED TO FLOOR WHEN BRAKING AT HIGH SPEED OR IN PANIC STOP. FEELS LIKE THE BRAKE BOOSTER IS NOT OPERATING PROPERLY. TOOK TO FORD AND THEY ADVISED IT WAS OPERATING PROPERLY. STILL DOES NOT FEEL RIGHT AND TAKES TOO LON…"~56,473 mi, complaint #1218406
    • "THIS IS A FORD FUSION HYBRID 2010 VEHICLE. THE PROBLEM I HAVE IS VEHICLE WON'T STOP AFTER DEPRESSING THE BRAKE PEDAL. THIS PROBLEM HAS OCCURRED FEW TIME BUT NOT ALWAYS. WE CAN'T DRIVE THIS VEHICLE DUE TO THIS SAFETY ISSUE. ALSO WE WENT LANDERS FORD COLLIER…"~110,000 mi, complaint #1746578
    • "TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED, WHICH CAUSED DIFFICULTY STOPPING THE VEHICLE. IN ADDITION, THE SERVICE WRENCH AND BRAKE SYSTEM WARNING INDICATORS ILLUMINATED. IN O…"~137,000 mi, complaint #1498398
  31. #31

    ac compressor and refrigerant

    2 unsafe, 1 broken, 3 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "HEATER/AC MAKING A VERY LOUD NOISE WHEN TURNED ON ANY SETTING AND WILL NOT SPEED UP WHEN FAN SPEED IS TURNED UP OR DOWN."~110,000 mi, complaint #1255919
    • "TL-CONTACT OWNS A 2010 FORD FUSION... BOUGHT VEHICLE USED... CONTACT HAD NOT RECEIVED ANY RECALL LETTERS.... VEHICLE WAS PURCHASED IN APRIL OF 2017 ..... A/C FAILING.... WHEN VEHICLE KNOB IS TURNED ON FOR AC THE VEHICLE BLOWS HOT AIR.... POWER STEERING IS…"~110,511 mi, complaint #1433617
    • "The contact owns a 2010 Ford Fusion. The contact stated that after repairing an unknown recall, there was an abnormal noise coming from the A/C. In addition, the A/C was operating heat and not cool air and the contact mentioned the A/C failed to operate. The v…"~161,288 mi, complaint #1817831
    • "FORD HAS HAD A PROBLEM WITH THEIR AC EQUIPMENT SINCE 2006. THEY HAVE IGNORED THIS PROBLEM AND HAVE LEFT TO OWNER FOR REPAIRS. THE PROBLEM HAS NOTHING TO DO WITH THE AC BUT WITH THE TEMPERATURE SENSOR EVAPORATOR. WHICH CAN EITHER OVER HEAT OR FREEZE UP BEHIND…"~6,389,500 mi, complaint #1085603
  32. #32

    cruise control conventional

    6 unsafe

    6
    incidents

    Commonly reported, insufficient mileage data - n=10, median 30,500 mi, no reliable range below 25 reports.

    • "TRAVELING AT HIGH SPEED WITH CRUISE CONTROL ON. APPLIED BRAKE TO SLOW DOWN FOR TRAFFIC, VEHICLE CONTINUED TO SLOW AND WOULD NOT RESPOND WHEN I APPLIED THE ACCELERATOR. I HAD TO PUT THE TRANSMISSION IN NEUTRAL AND HAD TO PUSH GAS PEDAL SEVERAL TIMES HARD BEF…"~10,000 mi, complaint #861940
    • "TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ENGAGED DOWN HILL IT WOULD NOT ADJUST THE SPEED; YET, THE RPMS INCREASED TO 4000 WHILE THE ENGINE MADE A HIGH PITCH SCREAMING NOISE. THE VEHICLE WAS TA…"~13,000 mi, complaint #798283
    • "CRUISE CONTROL ON 65MPH@2000RPM WITH NO INPUT FROM DRIVER, RPM SUDDENLY JUMPS TO 3500 NO SPEED CHANGE, LOSS OF POWER OR JERKING OF CAR. TURN OFF CRUISE CONTROL, RPM DROPS TO 2000 SMOOTHLY,ALL SEEMS FINE. TURN ON CRUISE CONTROL AGAIN, RPM JUMPS IMMEDIATELY TO 2…"~20,500 mi, complaint #995339
    • "NO CRASHES OR INJURIES YET! I DRIVE A 2006 FORD FUSION>>> WELL DRIVING DOWN THE HIGHWAY WHILE ON CRUISE CONTROL THE CRUISE CONTROL TOTALLY STOPS AND IT THE SPEED WHEN FROM 70 DOWN TO I DON'T KNOW WHAT RIGHT AWAY.. THE REASON I DON'T KNOW IS BECAUSE THE ODOMETE…"~66,273 mi, complaint #823048
    • "MY CAR SAYS CHECK CRUISE CONTROL AND HAS ALMOST CAUSED ME TO WRECK WITH MY CHILD IN THE CAR THIS IS A FORD DEFECT AS THE POWER STEERING IS ELECTRICAL."~123,000 mi, complaint #1721556
  33. #33

    engine cooling

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "I HAVE A 2010 FORD FUSION I BOUGHT IT BRAND NEW IN JULY 2010, ALREADY I HAVE HAD TO REPLACE THE RADIATOR IT WAS NOT COVERED UNDER THE MANUFAC WARRANTY. THERE IS SLOTS IN THE GRILL OF THE CAR PRETTY BIG THEY TOLD ME A ROCK MUST OF WENT THRU THERE WHEN I WAS DRI…"~6,000 mi, complaint #843027
    • "THE AREA OF THE HEATER / DASHBOARD MAKES A GURGLE OR SLOSHING NOISE AT STARTUP AND UPON ACCELERATION. THERE IS CLEARLY AIR IN THE HEATING/COOLING SYSTEM THAT COULD BE DAMAGING INTERNAL PARTS. FORD DOES NOT CURRENTLY HAVE A REPAIR FOR THIS ISSUE. *TR"~10,000 mi, complaint #836279
    • "WATER PUMP IN MY 2010 FORD FUSION SPORT (3.5 LITER V6 ENGINE) FAILED, CAUSING SEVERE ENGINE DAMAGE AND SUDDEN OVERHEATING. THE VEHICLE WAS IN MOTION ON A CITY STREET WHEN I NOTICED THE TEMPERATURE GAUGE RISING QUICKLY TO THE TOP. I HAD TO PULL OVER IMMEDIATELY…"~54,300 mi, complaint #1297735
    • "WHILE I WAS DRIVING IN THE FAST LANE ON THE HIGHWAY MY 2010 FORD FUSION SPORT OVERHEATED AND CUT OFF DUE TO A FAULTY HEAT PUMP WHICH RESULTED IN COOLANT LEAKING INTO IT AND WARPING MY ENGINE. THERE WAS NO CHECK ENGINE LIGHT OR ANY OTHER INDICATOR THAT THERE W…"~87,560 mi, complaint #1634703
    • "WHILE DRIVING I NOTICED THE TEMP GAUGE WAS ON HIGH. NO WARNING LIGHTS PRECEDING THIS AND NOW LOW COOLANT ALARM. TURNED A CORNER TO PULL OFF AND BEFORE I COULD, CHECK ENGINE LIGHT CAME ON AND ENGINE SHUDDERED TO A STOP CAUSING ME TO LOOSE STEERING AND BRAKES. W…"~88,000 mi, complaint #1225900
  34. #34

    fuel injector

    5 unsafe, 1 broken

    6
    incidents

    Commonly reported, insufficient mileage data - n=10, median 40,000 mi, no reliable range below 25 reports.

    • "WHILE DRIVING ENGINE CUT OUT CAUSING THE CAR TO STALL IN TRAFFIC. I BROUGHT THE CAR TO THE FORD DEALERSHIP AND IT WAS DIAGNOSED AS A FAULTY FUEL INJECTOR #2. SAME ISSUE HAPPENED APPROXIMATELY 5000 MILES LATER THEN AGAIN 10000 MILES LATER. EACH TIME THE VEHICLE…"~36,100 mi, complaint #934335
    • "I HAVE A 2010 FUSION THAT HAS ACTED UP PREVIOUSLY BUT QUIT AND NOW ITS DOING IT CONSISTENTLY. THE CAR THROWS A LIGHT THAT'S A WRENCH SPITS SPUTTERS AND WILL NOT RECEIVE ANY FUEL NO MATTER HOW MUCH YOU PRESS THE THROTTLE. I AM A FORD LOVER AND BOUGHT THIS CAR F…"~40,000 mi, complaint #988901
    • "APPROXIMATELY 3 WEEKS AGO I NOTICED A SMALL BUCKING TYPE SYMPTOM WHILE SITTING AT AN IDLE AT STOPS LIGHTS. TODAY WHILE PULLING OUT FROM MY STREET ONTO THE MAIN ROAD MY CAR BEGAN BUCKING VERY BAD AND STALLED. I WAS ABLE TO GET IT RESTARTED AND CONTINUED ON TO…"~63,000 mi, complaint #994261
    • "IT 68000 MILES HAD TO REPLACE THE THROTTLE BODY ON THIS 2010 FORD FUSION 2.5 .THIS IS NOT UNDER THE 80000 MILE COVERAGE,AND IT IS A PART OF THE FUEL SYSTEM THAT IS COVERED. *TR"~68,000 mi, complaint #1002939
  35. #35

    instrument cluster

    2 unsafe, 4 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "MY TRIP ODOMETER CONTINUES TO MALFUNCTION DESPITE BEING REPLACED WITH A BRAND NEW INSTRUMENT CLUSTER. I WILL PARK THE VEHICLE, RESET THE TRIP ODOMETER TO 0.0, AND WHEN I RETURN THE NEXT DAY OR SEVERAL HOURS LATER THE TRIP ODOMETER WILL INCREASE IN MILEAGE BY I…"~5,500 mi, complaint #894719
    • "WHILE UNDER NORMAL DRIVING CONDITIONS AND HABITS, WE EXPERIENCED A COMPLETE INSTRUMENT CLUSTER FAILURE IN OUR 2010 FORD FUSION HYBRID THIS PAST SATURDAY, FEB 20. 2010. DURING THE SAME INCIDENT WE EXPERIENCED A SYMPTOM OF DIMINISHED POWER WHILE ACCELERATING AS…"~6,700 mi, complaint #766250
    • "Odometer Fraud. The contact purchased a 2010 Ford Fusion. It was discovered that there was a mileage discrepancy. While attempting to trade the vehicle, the contact was informed that the odometer had been rolled back, as indicated on the Carfax Report. The veh…"~125,121 mi, complaint #2199697
  36. #36

    wiring harness

    6 unsafe

    6
    incidents

    Commonly reported, insufficient mileage data - n=11, median 95,000 mi, no reliable range below 25 reports.

    • "PULLED INTO PARKING SLOT OF TOWNHOUSE COMPLEX. BEFORE I COULD SHIFT INTO "P" THE ENGINE RACED AND SURGED FORWARD INTO A BUILDING. I WAS STUNNED. $4600 DAMAGE TO MY CAR. $7000 DAMAGE TO BUILDING. I TOLD THE SERVICE MANAGER AT DEAN SELLERS-TROY WHERE I BOUG…"~40,595 mi, complaint #971556
    • "I AM HAVING PROBLEMS WITH SEVERAL THINGS. AIR BAG WAS RECALLED SO I TOOK IT TO THE FORD DEALERSHIP AND THEY REPLACED IT BUT THE LIGHT WON'T GO OFF, AFTER GETTING MY CAR BACK FROM THE DEALERSHIP THE RADIO/SPEAKER AND SEAT WARMERS WENT OUT, SOON AFTER THE HEAT/A…"~92,000 mi, complaint #1542697
    • "IN MOTION ON HIGHWAY WITH CRUISE CONTROL CAR DASHBOARD SHOWS 'STOP SAFELY NOW' LOOSE ACCELERATION. TURN CAR OFF THEN BACK ON AND CAN DRIVE. CHECK ENGINE LIGHT ON. TOLD VACUUM PUMP CREATING ISSUE. REPLACED AND CAR OKAY. WHILE IN MOTION ON HIGHWAY DURING ACCELER…"~95,000 mi, complaint #1637666
    • "THIS VEHICLE WAS DRIVEN AT HIGHWAY SPEED OF 50 MPH. THE ADVANCED TRAC LIGHT CAME ON THE INSTRUMENT PANEL, SAYING TO SERVICE THE ADVANCE TRAC IS NEEDED, WHEN THE TRANSMISSION DOWN SHIFTED HARSHLY AN THE ENGINE LIGHT CAME ON, AN WOULD NOT GO OF…"~99,710 mi, complaint #1019509
    • "ALL OF A SUDDEN ONE DAY ONE LIGHTS ON MY RADIO WENT OUT SCREEN IS BLANK MY AIR / HEAT GO IN AND OUT INTERMITTINGLY MY HORN ALSO IS NO LONGER WORKING NONE OF MY OUTLETS HAVE POWER . I HAVE HAD A SYSTEM TEST DONE SEVERAL TIMES AND NOTHING CAN BE FOUND . I LOOKE…"~158,000 mi, complaint #1614228
  37. #37

    alignment and pull

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHEN APPLYING THE BRAKES FROM ANY SPEED, THE STEERING WHEEL WOULD SLIGHTLY TURN TO THE RIGHT. THE VEHICLE WAS NOT DIAGNOSED AND THE CONTACT STATED HE NOTICED THAT FAILURE SINCE PURCHASING THE VEHICLE.…"~1,300 mi, complaint #795228
    • "CAR HAS HEAVY VIBRATION DURING HIGHWAY DRIVING. CAR HAS BEEN IN FOR SERVICE TWICE IN THIRTY DAYS WITH A FOUR WHEEL ALIGNMENT AND TIRES BEING REBALANCED, BRAKES HAVE ALSO BEEN CHECK. VIBRATION STILL THERE 1000 MILES LATER. LOOKING FOR SOME ANSWERS BEFORE CONCRE…"~47,800 mi, complaint #1062366
    • "I HAVE JUST HAD THIS FIXED 2 WEEKS AGO FOR THE SAME PROBLEM. JANUARY 24, 2013 MY POWER STEERING AND ADVANCE TRAC LIGHT CAME ON AGAIN. I TOOK IT TO THE MECHANICS TODAY AND THEY TELL ME THAT THE TIRES MAY NEED TO BE REPLACED AND I HAVE EVEN DONE 60,000 MILES…"~83,381 mi, complaint #1035064
    • "I WENT AROUND A LEFT HAND TURN IN THE ROAD AND THE CAR CONTINUED TO VEER LEFT RUNNING ME OFF THE ROAD WHERE I GLANCED OFF A ROAD SIGN BEFORE I WAS ABLE TO REGAIN CONTROL OF THE CAR. I HAVE NOTICED THIS PROBLEM IN THE PAST WHERE IT FEELS LIKE I HAVE BLOWN OUT…"~94,000 mi, complaint #1157685
  38. #38

    heater core and blower

    3 unsafe, 1 broken, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "PURCHASED A NEW 2010 FORD FUSION SE I-4 IN OCTOBER, 2009. I DROVE THE VEHICLE FOR 4 MONTHS AND NOTICED A WATER-SLOSHING/WATERFALL SOUND (SIMILAR TO A DISHWASHER) COMING FROM THE DASHBOARD AREA UPON START-UP AND LOW ACCELERATION IN COLD WEATHER. TOOK THE VEHI…"~5,000 mi, complaint #835153
    • "2010 FORD FUSION SEL. 2010 FORD FUSION SEL. AT APPROXIMATELY 50,000 MILES I EXPERIENCED A DRIVER HEATED SEAT FAILURE WHILE IN A COLD CLIMATE BELOW 40 DEGREES, HEATER ELEMENT GOT REALLY HOT TO THE POINT WHERE IT WAS UNCOMFORTABLE AND BURNING SKIN ON BACK AND SE…"~50,001 mi, complaint #1158581
    • "2010 FORD FUSION HAS PINHOLE IN EVAPORATOR CORE/VALVE. THE CHEAPEST ESTIMATE IS OVER $900.00 AND THIS CAR IS 3 YRS OLD WITH 65,000 MILES. *TR "~65,500 mi, complaint #934074
    • "DRIVER'S SIDE SEAT HEATER MALFUNCTIONED CAUSING SEAT LINING MATERIAL TO IGNITE AND BURN HOLE IN SEAT LEATHER AND UNDERLYING MATERIAL. ALSO SCORCHED DRIVER'S COAT AND PRODUCED ACRID SMOKE. THIS HAPPENED WHILE DRIVING ON CITY STREET. DRIVER WAS WEARING HEAVY…"~88,000 mi, complaint #1435068
    • "INTERIOR AC BLOWER MOTOR FAILURE. SAME ISSUE IN A PREVIOUS 2010 FORD FUSION. AIR WOULD FLUCTUATE ON AND OFF AND THEN WILL DIE COMPLETELY. NOTHING FIXES THE ISSUE BESIDES REPLACING BLOWER MOTOR AND RESISTOR."~110,000 mi, complaint #1676121
  39. #39

    power windows and locks

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "DRIVERS SIDE POWER SEAT QUICK WORKING. *TR"~70,000 mi, complaint #975756
    • "I CURRENTLY HAVE OWNED MY 2010 FORD FUSION FOR ABOUT A YEAR NOW. I LOVE MY CAR BUT I HAVE ONE PROBLEM. TODAY FEBRUARY 3RD, 2018 MY DRIVER SIDE POWER SEAT HAS STOPPED MOVING FORWARD OR BACKWARDS. I HAD BROUGHT MY SEAT ALL THE WAY BACK WHILE CLEANING MY CAR AND…"~74,500 mi, complaint #1445158
    • "THE DRIVER SIDE FRONT DOOR LOCK AND HANDLE TO OPEN THE DOOR STAYS OUT. IT WILL NOT LOCK OR OPEN FROM THE INSIDE, HAVE TO ROLL DOWN THE WINDOW AND OPEN IT FROM THE OUTSIDE AND US MY KEY TO LOCK THAT DOOR ONLY. THE REST OF THE DOORS LOCK WITH THE AUTOMATIC KEY L…"~85,887 mi, complaint #1512673
    • "DRIVER SIDE INTERIOR DOOR HANDLE STOPPED WORKING. UNABLE TO OPEN THE DOOR FROM THE INSIDE. THIS IS VERY DANGEROUS IF THERE WAS AN EMERGENCY NEED TO EXIT THE VEHICLE. THIS HAPPENED WHEN I STOPPED TO BUY GAS AND WAS UNABLE TO GET OUT WHEN I TURNED OFF THE CAR."~142,000 mi, complaint #1747377
    • "TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN ATTEMPTING TO UNLOCK THE VEHICLE, THE DOORS FAILED TO UNLOCK PROPERLY. THE CONTACT HAD TO REACH OUT THE WINDOWS AND USE THE EXTERIOR DOOR HANDLES TO EXIT THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE…"~160,000 mi, complaint #1318825
  40. #40

    seatbelt and pretensioner

    4 unsafe, 1 broken

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ATTEMPTING TO TAKE OFF THE FRONT DRIVER'S SIDE SEAT BELT, IT FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RETRACTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED…"~25,000 mi, complaint #1400690
    • "TAKATA RECALL, RECEIVED TWO NOTICES IN MAIL. DO NOT WANT TO CONTINUE TO DRIVE THIS AUTO IF IT IS NOT SAFE. THE SEAT BELT LIGHT JUST KEEPS COMING ON."~100,000 mi, complaint #1422252
    • "DAUGHTER WAS DRIVING ON FM ROAD ON COMING VEHICLE ON WRONG SIDE STRUCK DAUGHTER CAR HEAD ON. DAUGHTERS CAR CAUGHT ON FIRE, SEAT BELTS LOCKED OR FROZE PASSENGER UNABLE TO UNLOCK SEAT BELT. DAUGHTER DIED PASSENGER RECEIVED BURNS TO HANDS.DAUGHTERS CAR WAS IN MOT…"~100,421 mi, complaint #1227086
    • "TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT HIS FIVE YEAR OLD GRANDCHILD WAS SEATED IN A BOOSTER SEAT. THE CONTACT'S SPOUSE ATTEMPTED TO UNLATCH THE VEHICLE'S SEAT BELT THAT WAS OVER THE CHILD'S SEAT. THE SEAT BELT WAS TOO TIGHT AND THE CH…"~130,000 mi, complaint #1529701
  41. #41

    steering column

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED TO FUNCTION AND THE STEERING WHEEL TIGHTENED UP AND WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE EPS WARNING INDICATOR WAS NOT ILLUMINATED. THE DEALER (AUTONATION TOYO…"~100,000 mi, complaint #1478490
    • "ON STARTING THE CAR, THE STEERING COLUMN WAS LOCKED UP AND WOULD NOT TURN. TOWED TO FORD DEALERSHIP, THEY ASSESSED THAT THE WHOLE STEERING COLUMN HAD TO BE REPLACED. COST ME $2000. THIS IS A COMMON PROBLEM AND I AM SURPRISED THAT FORD HAS NOT ISSUED A RECALL.…"~107,021 mi, complaint #1057878
    • "TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE WITH THE POWER STEERING ASSIST FAILURE MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE STEE…"~150,000 mi, complaint #1727430
    • "RECEIVED A "SERVICE POWER STEERING NOW" ALONG WITH "SERVICE ADVANCETRAC" ERROR DURING THE MIDDLE OF A LONG DRIVE. LUCKILY I HAD ENOUGH STRENGTH TO GET THE VEHICLE BACK HOME, BUT AS I ATTEMPTED TO MOVE THE CAR THE NEXT DAY, THE STEERING COLUMN HAD LOCKED COMPLE…"~176,730 mi, complaint #1717356
  42. #42

    sunroof

    3 unsafe, 2 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE SUN ROOF GLASS DETACHED FROM THE VEHICLE AND FRACTURED OUTWARD. THE SUN ROOF VISOR WAS CLOSED AND THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS NOT TAKEN TO…"~63,000 mi, complaint #991484
    • "MY 2010 FORD FUSION HAS A POWER SUNROOF AND ONE DAY, WHEN I TRIED TO CLOSE THE SUNROOF, IT WOULD NOT CLOSE ALL THE WAY. AFTER INSPECTION, I VERIFIED THAT A PIECE OF PLASTIC HAD BROKEN OFF THE SUNROOF RAIL THAT IS CRITICAL TO PUSHING DOWN THE AUTOMATIC WIND DE…"~66,000 mi, complaint #943279
    • "THE DRIVERS SIDE SUN VISOR BECOMES LOOSE AND FALLS DOWN IN MY DRIVERS VIEW WITHOUT ME EVEN PULLING IT DOWN WHILE I AM DRIVING.THIS ALSO HAPPENS ONCE IN A WHILE ON THE PASSENGER SIDE TOO. THIS HAPPENS AS THE CAR IS IN MOTION USUALLY ON THE HIGHWAY BUT HAS HAPPE…"~82,000 mi, complaint #1296976
    • "SUN ROOF..ARMS THAT ARE HOLDING WINDOW ARE MADE OF PLASTIC AND ARE BREAKING DOWN...AFRAID THIS WILL CAUSE WINDOW TO FLY OFF CARS AND SERIOUSLY HURT SOMEONE."~140,000 mi, complaint #1598283
  43. #43

    suspension struts shocks

    3 unsafe, 1 broken

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "DRIVING AT ABOUT 15 MPH STRAIGHT AHEAD, WENT OVER A VERY SMALL BUMP, A BIG NOISE AND THE FRONT END ON THE DRIVERS SIDE SUDDENLY DROPPED. INSPECTION REVEALED THE DRIVER'S SIDE FRONT SPRING HAD RUSTED OUT AND BROKEN NEAR THE BOTTOM CAUSING THE SPRING TO SLIP OU…"~86,800 mi, complaint #1362402
    • "WHILE PARKED IN MY GARAGE, THE CAR MADE A VERY LOUD BANG. I LOOKED AT THE CAR TO FIND THE FRONT DRIVERS WHEEL WAY UP INTO THE FENDER WELL. I THOUGHT IT MIGHT HAVE BEEN A BROKEN BALL JOINT. ONCE THE CAR WAS LIFTED, I FOUND THE COIL SPRING HAD SNAPPED, JUST SITT…"~105,000 mi, complaint #1130889
    • "HAD MY FUSION PARKED IN MY GARAGE WHEN THE DRIVERS COIL SPRING BROKE / COLLAPSED. TOOK COIL AND STRUT ASSAY TO LOCAL MA FORD DEALER AND ASKED ABOUT ANY WARRANTY OR HELP FROM FORD, THEY TOLD ME THIS ISSUE WASN'T COVERED BY ANY RECALLS AND THAT I WOULD ASSUME RE…"~105,000 mi, complaint #1130924
    • "I HAVE HAD TO REPLACE MY SPRINGS ON MY CAR AFTER IT IS ONLY 9 YEARS OLD. THS DOES NOT SEEM TO BE NORMAL."~177,000 mi, complaint #1561672
  44. #44

    transmission manual clutch

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "VEHICLE SLIPS/HESITATES WHEN SHIFTING FROM 1ST TO 2ND GEAR. TRANSMISSION CLUTCHES WERE FOUND 'BURNT' AND NEEDED TO BE REPLACED. PROBLEM PERSISTS AND NOW I AM TOLD THIS IS 'NORMAL' OPERATION. IN ADDITION, MY WHEELS ARE NOW VIBRATING/WOBBLING. I WILL NEED ADDITI…"~6,000 mi, complaint #884181
    • "WHEN I GO TO SHIFT FROM 1ST TO 2ND, 2ND TO 3RD, ETC, IT SEEMS LIKE THE CAR IS NOT REGISTERING THE CHANGE IN GEARS. AS SOON AS I SHIFT AND ATTEMPT TO CONTINUE ACCELERATING, THE ENGINE WILL REV UP TOO FAST AND THEN DROP DOWN AND REV UP NORMALLY. *TR WHENEVER…"~23,000 mi, complaint #879382
  45. #45

    adas collision warning

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "EVERY TIME ENGINE STARTS, FORD FUSION DASH DISPLAYS TWO (2) FAULT CODES: CROSS TRAFFIC SYSTEM FAULT, AND CHECK REAR PARK AID. BOTH FAULT ALERTS CLEAR AFTER PRESSING CONTROLS ON THE STEERING WHEEL. HOWEVER, BOTH, THE REAR PARK AID, AND THE CROSS TRA…"~8,400 mi, complaint #1038173
    • "EVERY TIME ENGINE STARTS, FORD FUSION DASH DISPLAYS TWO (2) FAULT CODES: CROSS TRAFFIC SYSTEM FAULT, AND CHECK REAR PARK AID. BOTH FAULT ALERTS CLEAR AFTER PRESSING CONTROLS ON THE STEERING WHEEL. HOWEVER, BOTH, THE REAR PARK AID, AND THE CROSS TRAFFIC SYSTEM…"~75,000 mi, complaint #1043130
  46. #46

    engine head gasket

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE VEHICLE STARTING HAVING A ROUGH IDLE AND STALLING OUT AT A RED LIGHTS. I IMMEDIATELY HAD IT CHECKED, AND THE TECHNICIAN CLEANED THE THROTTLE BODY WHICH SEEMED TO HELP FOR A FEW DAYS. THEN, WITH NO WARNING I SAW SMOKE/STEAM POURING OUT FROM UNDER THE HOOD S…"~130,000 mi, complaint #1274545
    • "The contact owns a 2010 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle shuddered and hesitated to respond while depressing the accelerator pedal. The vehicle was taken to an independent mechanic, where it was diagnosed that…"~147,000 mi, complaint #1887721
  47. #47

    engine mounts

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TAKATA RECALL WHEN I BOUGHT THE CAR FROM A CAR LOT IT WAS SAID THAT IT WAS INSPECTED AND READY. ENDED UP HAVING TO REPLACE (2) MOTOR MOUNTS AND (1) TRANSMISSION MOUNT. WAS HAVING A VIBRATION FROM CAR, RUNNING, IN GEAR, AT STOPS, HOLDING BRAKE."~74,000 mi, complaint #1439587
    • "TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE REVERSING INTO A PARKING SPACE, THE ENGINE SUDDENLY REVVED VERY HIGH BEFORE THE VEHICLE SUDDENLY ACCELERATED. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY; HOWEVER, THE FA…"~90,000 mi, complaint #1531794
  48. #48

    tpms

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "WHILE DRIVING DOWN A HIGHWAY, MY LOW TIRE PRESSURE LIGHT CAME ON AND I COULD TELL IT WAS VERY LOW DUE TO MY ABILITY TO STEER. I PULLED IN A GAS STATION AND TRIED TO FILL THE TIRE WITH AIR, BUT IT WAS BLOWN OUT ON THE INSIDE WALL AND REMAINED FLAT. I PUT THE SP…"~70,200 mi, complaint #1134258
    • "I WAS DRIVING ON A CITY STREET WHEN I GET AN ALERT OF LOW TIRE PRESSURE LESS THAN 1 MINUTE MY POWER STEERING BECAME EXTREMELY HARD DIFFICULT TO TURN I HAD PULL TO THE CLOSET PARKING I COULD FINE. IF I HAD BEEN ON THE FREEWAY I WOULD HAVE EASILY CAUSED AN ACCI…"~100,000 mi, complaint #1375422
  49. #49

    transfer case awd

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "MY CAR WAS HAVING MULTIPLE ISSUES. FIRST THE EPAS SYSTEM WENT OUT AS I WAS DRIVING. THERE WAS A RECALL FOR PREVIOUS VERSIONS BUT WHEN I LOOKED UP THE 2010 FORD FUSION 3.0LV6 AWD IT WAS NOT INCLUDED EVEN THOUGH IT WAS ONE OF THE PIONEER VEHICLES OF FORDS TO HAV…"~88,900 mi, complaint #1470063
    • "AS WE DROVE OVER THE OVERPASS, SLOWING TO COME TO A STOP SIGN ONTO THE FOUR LANE INTO TOWN, OUR CAR SUDDENLY STOPPED IN THE DRIVING LANE. WE WERE LATER TOLD THE PTU ASSEMBLY LOCKED UP INTERNALLY, MAKING THE CAR IMMEDIATELY UNMOVABLE FORWARD NOR BACKWARDS UNTIL…"~102,752 mi, complaint #1434895
    • "I HAVE NOTICED A VIBRATION IN MY CAR AT ABOUT 55-65 MPH, UPON FURTHER INVESTIGATION I FOUND OUT IT IS THE POWER TRANSFER UNIT FOR MY AWD. I AM A MECHANIC AND CALLED FORD FOR THEM TO VERIFY THAT THE FLUID IS NON SERVICABLE AND IS GOOD FOR A LIFE TIME. THIS IS C…"~107,000 mi, complaint #1425210
  50. #50

    fuel pump

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I WAS DRIVING ON THE HIGHWAY AT NORMAL SPEED WHEN THE CAR ACTED AS IF IT WAS NOT GETTING FUEL CONNECTION. THE CAR THEN STARTED A JERKING MOTION AND I HAD TO STEER IT OFF THE ROAD IN ORDER TO GET IT OUT OF THE WAY OF ON MOVING TRAFFIC. I HAD TO PUT THE CAR IN P…"~78,000 mi, complaint #998829
    • "MY CAR IS HAVING TANK ISSUES. IT WILL NOT GO EVEN IF YOU PRESS THE GAS. IT BEGIN TO JERK THEN CUT OFF AND CONTINUE TO DRAIN MY BATTERY. IF TRY TO START WON'T STAY STARTED WAS TOLD IT WAS FUEL PUMP LEAKING. IT WAS BEING DRIVEN ON THE HIGHWAY BEGIN TO SMELL…"~142,000 mi, complaint #1572203
  51. #51

    key fob and immobilizer

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I STOPPED THE CAR TO CLOSE THE GAS FILL LID, ENGINE RUNNING, WENT TO GET BACK IN AND ALL DOORS WERE LOCKED, THEY LOCKED THEMSELVES. IT WAS OVER 90 DEGREES OUT, LUCKY I HAD MY CELL PHONE TO CALL MY WIFE TO BRING HER KEYS SO I COULD GET BACK IN. IF MY GRANDKIDS…"~19,945 mi, complaint #932168
    • "ON MAY 30, 2015 THE DRIVER OF THE VEHICLE LEFT THE GEAR SHIFT IN DRIVE; TURN OFF THE VEHICLE; REMOVED THE IGNITION KEY AND EXITED THE VEHICLE. THE VEHICLE THEN ROLLED DOWN A GRASSY HILL RUNNING OVER A PARK BENCH AND THE HITTING A BUILDING CAUSING DAMAGE. THE…"~48,695 mi, complaint #1187839
  52. #52

    timing belt or chain

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "VARIABLE VALVE TIMING NEEDS REPLACED VEHICLE SHAKES. SHOULD NOT BE A PROBLEM WITH A VEHICLE 7 YEARS OLD"~85,000 mi, complaint #1424159
    • "ON 5/22 DASHBOARD MESSAGE TO CHECK GAS INLET AFTER FUELING. AFTER DOING THAT THE MESSAGE WENT AWAY. 5/23 CHECK ENGINE LIGHT CAME ON, TOOK IT BY THE DEALER. 5/24 DEALER CLEARED CODES AND SAID THEY COULDN'T FIND A PROBLEM. 6/4 MY CAR STARTED SPUTTERING, LOST AC…"~86,500 mi, complaint #985599
  53. #53

    wheel bearing

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "UNUSUAL WHEEL VIBRATION ON 2010 FORD FUSION CONTINUOUS SINCE SUMMER 2015."~50,000 mi, complaint #1240607
    • "THERE HAS BEEN AN INVESTIGATION ON THIS COMPLAINT BUT IT NOT UNDER MY VIN NUMBER. MY CAR IS SHAKING CAUSING VIBRATION WHEN I'M DRIVING. THE TIRE SEEMS IF IT'S GOING TO FALL OFF THE CAR AS I'M DRIVING. THERE IS NO LIGHT INDICATING THERE IS SOMETHING WRONG. IT D…"~80,000 mi, complaint #1503161
  54. #54

    adas blind spot

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE BLIND SPOT INFORMATION SYSTEM (BLIS) AND CROSS TRAFFIC ALERT (CTA) HAVE STOP WORKING. THIS A SAFETY SYSTEM. ALTHOUGH IT IS NOT STANDARD EQUIPMENT, I DID NOT ORDER THE CAR WITH THIS. I WOULD NOT BE COMPLAINING IF IT WAS NOT FOR THE OTHER PROBLEMS I HAVE HAD…"~37,350 mi, complaint #1151978
  55. #55

    catalytic converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • " SHORTLY AFTER PURCHASE OF BRAND NEW 2010 FORD FUSION OWNER NOTICED A STRANGE "GRINDING" TYPE SOUND UPON ACCELERATING BETWEEN 35 MPH AND 40 MPH WHILE ENGINE RPMS ARE APPROXIMATELY 1500. SOUND ONLY OCCURS WHILE ACCELERATING OR CLIMBING GRADE AT 35-40 MPH. D…"complaint #1203681
  56. #56

    corrosion and rust

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2010 Ford Fusion. The contact stated that while the vehicle was at the dealer for an oil change and tire rotation, the contact was informed that the tires were unable to be rotated due to severely corroded rear jacking points, preventing the…"~109,755 mi, complaint #1997374
  57. #57

    differential

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE DIFFERENT GEAR SELECTION OPTIONS STARTED TO ILLUMINATE ON THE INSTRUMENT PANEL. THE SERVICE ADVANCE TRACK WARNING INDICATOR ALSO ILLUMINATED. THE VEHICLE STARTED TO DECELERATE, AL…"~180,000 mi, complaint #1466080
  58. #58

    engine oil consumption

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "HELLO, MY NAME IS [XXX]. RECENTLY I BOUGHT A FORD FUISION 2010. I AM PRETTY FAMILIAR WITH CARS SO I UNDERSTAND THE COMMONLY ROUTINE OF TAKING CARE OF A CAR. IT'S BEEN ONLY 30 DAYS. THE FIRST FIRST INCIDENT THAT HAPPENED ON THE PARKWAY MY CAR SHUT COMPLETELY DO…"complaint #1736686
  59. #59

    ev drive unit or inverter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "CAR NO LONGER CONVERTING TO ELECTRIC VEHICLE AS IT USED TO UNDER SIMILAR CIRCUMSTANCES. ONLY TIME IT SWITCHES TO ELECTRIC VEHICLE IS WHEN BRAKE IS DEPRESSED, COASTING DOWN HILL OR AT A STOP. DEALER HAS RUN FORD DIAGNOSTICS AND HAS NO IDEA WHAT IS WRONG. THE…"~144,000 mi, complaint #1621153
  60. #60

    exhaust system

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN ACCELERATING UPHILL A GAS SMELL PERMEATES INSIDE CAR"~85,200 mi, complaint #1488381
  61. #61

    fluid leak unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "HARD SHIFTING AND GEAR SLIPPING DUE TO FLUID LEAK. *TR"~62,500 mi, complaint #1053095
  62. #62

    horn

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THE HORN NO LONGER WORKS. WE HAVE CHANGED THE FUSE SEVERAL TIMES AND NOTHING HAS HELPED. THE MANUAL HAS NO INFORMATION ABOUT IT"complaint #1380903
  63. #63

    hv battery and range

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

  64. #64

    infotainment head unit

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "MY CD PLAYER STOPPED WORKING WITHOUT ANY WARNING. I TOOK MY CAR TO THE DEALER ON 1/31/12 TO SEE WHAT WAS THE PROBLEM. I WAITED ALL DAY AND FINALLY GOT A PHONE CALL SAYING THAT THE CD PLAYER WAS BEING REPLACED. I ASKED WHAT THE PROBLEM WAS AND MY QUESTION WA…"complaint #904040
  65. #65

    mirror

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I WAS DRIVING IN MY NEIGHBORHOOD WHEN THE RIGHT PASSENGER MIRROR EXPLODED WITH A LOUD BOOM. THE OUTSIDE PORTIONS OF THE MIRROR WERE LYING ON THE SIDE OF THE ROAD INTACT. THE INTERIOR PLASTIC WAS BLOWN TO SEVERAL PIECES. HAD SOMEONE OR SOMETHING BEEN ON THE…"~53,000 mi, complaint #1149378
  66. #66

    software or update

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "BOUGHT USED FORD FUSION ON 9/16/19 FROM FRED BEAN CADILLAC- BUICK IN DOYALSTOWN PA. AFTER ABOUT DRIVING IT FOR 950 MILES ON 10/04/19 AN YELLOW WRENCH ICON APPEARED ON THE DASH BOARD AND THE CAR SEEMED TO LOSE POWER. THE CAR WAS PARKED AND THE CAR WAS TURNED OF…"~23,651 mi, complaint #1609840
  67. #67

    starter

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "JUST PURCHASED THE VEHICLE USED ON APRIL 15, 2013. I HAVEN'T EVEN MADE THE FIRST PAYMENT. I GET OFF WORK AT 11:15 P.M. AND GO TO GET IN THE CAR AND IT WON'T START. THANK GOODNESS FOR SOME CO-WORKERS THAT WERE HANGING OUT. THEY TRY TO JUMP IT BUT IT WASN'T THE…"~16,002 mi, complaint #977959
  68. #68

    torque converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAI…"~53,000 mi, complaint #939214
  69. #69

    transmission cvt

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I have a 2010 Ford Fusion Hybrid that has approximately 90k miles. The car started randomly shutting off while driving. No combustion engine, no electric motor propelling the car. Suddenly shutting off while driving is incredibly unsafe. I took it to a For…"complaint #1911217
  70. #70

    unknown

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "DATE OF INCIDENT OR CRASH WAS 4/18/2013, NOT ON APRIL 18, 2012 AS WAS PREVIOUSLY STATED... *TR"complaint #982510
  71. #71

    wiper and washer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "IN COLD/INCLEMENT WEATHER, THE WIPERS WILL NOT STAY DEFROSTED AND WILL FREEZE TO THE WINDSHIELD & NOT COME ON, OR WILL NOT CLEAN THE WINDSHIELD FOR ENOUGH VISIBILITY TO SEE THE ROAD WHILE DRIVING WHICH CAN CAUSE A CRASH. THIS IS DUE TO THE FACT THAT THE WIPERS…"~45,000 mi, complaint #900856

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 10V161000, 10V222000, 11V574000, 14E028000, 15V793000, 16V384000, 18V046000, 18V775000, 19V001000, 19V904000, 21E013000, 21V081000, 21V158000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for FORD FUSION directly.