2016 FORD EXPLORER

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    exhaust system

    227 unsafe, 17 annoyance

    244
    incidents
    Typical range: 5,000–30,000 mi

    Median 16,000 mi, based on 257 reports (21% had no usable mileage)

    • "EXHAUST SMELL IN THE INTERIOR COMING OUT OF THE HVAC VENTS DURING SUSTAINED ACCELERATION SUCH AS GETTING ONTO THE HIGHWAY. HAS BEEN TO FORD AND HAD RELATED TSB PERFORMED AS WELL AS THE EXHAUST CHANGED WITH NO CHANGE IN THE PROBLEM."~500 mi, complaint #1375175
    • "OUR EXPLORER HAS ROUGHLY 10K MILES ON IT AND WE PURCHASED IT JAN 2016. WHEN WE ACCELERATE RAPIDLY TO GET UP HILLS OR ON A FREEWAY, WE GET FLOODED WITH AN EXHAUST SMELL THROUGH THE AC VENTS. WE STARTED TO NOTICE THIS ON A FAMILY ROAD TRIP FEB 17, 2017 TO THE Z…"~10,000 mi, complaint #1360523
    • "DURING ACCELERATION, A STRONG ODOR FILLS THE CABIN. ACCORDING TO THE CARBON MONOXIDE MONITOR WE USED, IT REGISTERED AT 5-9 PPM AS THE ODOR CAME THROUGH THE AIR VENTS. THE AIR WILL RETURN TO 0 PPM AFTER DRIVING WITH THE WINDOWS DOWN FOR ~1 MINUTE."~21,000 mi, complaint #1393759
    • "STRONG EXHAUST SMELL LEAKING INTO THE CABIN."~37,000 mi, complaint #1451861
    • "WHEN SITTING IDLE AND STATIONARY, A STRONG ODOR OF ROTTEN EGGS/EXHAUST ENTER THE CABIN THROUGH THE AIR VENTS. THE CAR CONTINUES TO HAVE A STRONG ODOR AFTER BEING TURNED OFF. THE ODOR WAS SO STRONG OUTSIDE THE VEHICLE THAT WE HAD TO PARK IT FAR AWAY FROM THE HO…"~658,905 mi, complaint #1654930
  2. #2

    steering rack mechanical

    227 unsafe, 3 broken, 1 annoyance

    231
    incidents
    Typical range: 42,000–78,000 mi

    Median 58,000 mi, based on 199 reports (38% had no usable mileage)

    • "WENT TO THE DEALER COMPLAINED ABOUT FRONT END NOISE ALSO FUMES IN CABIN THEY FIXED THE STEERING RACK I ASKED THEM ABOUT THE FUMES THEY TOLD ME TO USE PREMIUM GAS. THIS WAS IN JULY 2017 WITH 11500 MILES NOW IN SEPT STILL 'LL ING WITH FUMES AND STEERING NOIS…"~900 mi, complaint #1408725
    • "AT 40,906 MILES THE STEERING TOTALLY FAILED. I WAS DRIVING HOME FROM WORK AND LOST ALL STEERING CAPABILITY, THE WHEEL EFFECTIVELY LOCKED UP. TOWED TO DEALER. A STEERING MODULE INSIDE THE GEARBOX FAILED. FROM WHAT I HAVE READ, THIS IS A COMMON ISSUE WITH TH…"~40,906 mi, complaint #1595896
    • "STEERING RACK/STEERING GEAR FAILURE CAUSING CAR TO LOSE CONTROL AND RUN OFF ROAD INTO SHOULDER/DITCH. ALLOY WHEEL BENT WITH RUNNING OFF ROAD. NO INJURY OR BODILY HARM AS THIS OCCURRED IN A LOW TRAFFIC AREA AT ABOUT 30MPH. STEERING WHEEL WOULD LOCK INTO TURNS.…"~53,250 mi, complaint #1592833
    • "2016 EXPLORER XLT WITH 70K MILES AND THE POWER STEERING STARTED TO FAIL REQUIRING THE STEERING RACK AND PINION TO BE REPLACED. SYMPTOM INCLUDED STICKING AND UNPREDICTABLE STEERING WHILE STOPPED AND AT ALL DRIVING SPEEDS AND CONDITIONS. *TR"~70,000 mi, complaint #1663973
    • "As I was driving down the highway my steering got stuck in a turning position and I had to pull really hard for it to go straight almost crashing"~150,000 mi, complaint #1989349
  3. #3

    steering electric assist

    166 unsafe

    166
    incidents
    Typical range: 44,000–96,500 mi

    Median 62,000 mi, based on 149 reports (35% had no usable mileage)

    • "I RECENTLY RECEIVED A 2016 FORD POLICE UTILITY (EXPLORER) AS A NEW PATROL VEHICLE. WHILE ON PATROL I SUDDENLY LOST POWER STEERING. I RECEIVED A STEERING ASSIST FAULT MESSAGE ON THE DASH, AS WELL AS A TRACTION AND STABILITY CONTROL ERROR MESSAGE. THE VEHICLE…"~935 mi, complaint #1267528
    • "A WEEK AGO WHILE BACKING OUT OF MY GARAGE THE "STEERING FAULT" ALARM CAME ON MY DASH, SO I STOPPED PUSHED THE OK BUTTON AND IT WENT AWAY. CONTINUED TO BACK OUT AND STEERING THE WAS FINE. THIS WEEK IT HAS HAPPENED TWICE AGAIN ALREADY. ONE TIME WAS WHEN I JUST…"~42,000 mi, complaint #1491067
    • "CERTIFIED PRE-OWNED 2016 FORD EXPLORER WITH 56,000 MILES. ELECTRONIC STEERING GEAR FAILED. LOST POWER STEERING. LUCKILY IT HAPPENED AT LOW SPEED WHILE EXITING A PARKING LOT NEAR HOME - NO ACCIDENT. $2,200.00 REPAIR COST; NO WARRANTY COVERAGE."~56,000 mi, complaint #1616145
    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 60 MPH, THE STEERING SEIZED FOR APPROXIMATELY 20 MINUTES AND THE TRACTION CONTROL AND STEERING ASSIST FAULT WARNING INDICATORS ILLUMINATED. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AND TURNED OFF A…"~79,000 mi, complaint #1614966
    • "The contact owns a 2016 Ford Explorer. The contact stated that while driving 75 MPH, the steering wheel locked inadvertently. The message "MultiTaction Failure" was displayed. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or…"~189,000 mi, complaint #2029889
  4. #4

    other

    115 unsafe, 43 annoyance

    158
    incidents
    Typical range: 31,000–99,000 mi

    Median 64,500 mi, based on 90 reports (64% had no usable mileage)

    • "ON 6/28/2016 THE VEHICLE WAS INVOLVED IN A LOSS OF CONTROL ACCIDENT DUE TO DRIVER BECOMING UNCONSCIOUS. THE DRIVER AND ALL PASSENGERS BECAME UNCONSCIOUS NEARLY SIMULTANEOUSLY. THE ORIGINAL ASSUMPTION WAS THAT THE DRIVER FELL ASLEEP, ALTHOUGH SHE DID NOT REMEMB…"~1,200 mi, complaint #1396365
    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 60 MPH, THERE WAS AN ABNORMAL HYDROGEN SULFIDE ODOR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HAYFORD FORD LOCATED AT [REDACTED ADDRESS] NW ISANTI, MN 55040 [REDACTED PHONE]), BUT WAS NOT DIAGNOSED OR RE…"~26,000 mi, complaint #1394338
    • "The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 70 MPH, the side panel on the passenger’s side detached from the vehicle. On another occasion, the plastic front pillar section on the passenger’s side suddenly detached…"~47,000 mi, complaint #1786845
    • "MY CAR WAS COMPLETELY TOTALED IN AN ACCIDENT ON 10/21/19. I RECEIVED VERY SERIOUS MULTIPLE BRAIN BLEEDS, FACIAL LAC, FACIAL & HEAD FX'S & A SEVERE TBI. MY MOM REC A CONCUSSION, FACIAL LAC CONCUSSION & A FX CLAVICLE. WE STOPPED AT THE STOP SIGN & MOVED TO THE…"~70,000 mi, complaint #1643612
    • "Odometer Fraud. The contact purchased a 2016 Ford Explorer. The contact stated that while attempting to apply for a loan, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was ap…"~244,000 mi, complaint #2092403
  5. #5

    glass and windshield

    121 unsafe, 10 annoyance

    131
    incidents
    Typical range: 48,500–109,000 mi

    Median 79,000 mi, based on 87 reports (58% had no usable mileage)

    • "JUST LEASED THIS 2016 FORD EXPLORER. IT HAS 700 MILES ON IT. WE HAVE NOT MADE A PAYMENT. I WAS DRIVING DOWN THE ROAD AT ABOUT 30 MILES PER HOUR. NOBODY WAS WITHIN A MILE OF ME. I WAS ALONE IN THE CAR. THE REAR WINDOW EXPLODED. I GOT OUT AND CHECKED THE…"~689 mi, complaint #1297792
    • "THE SEAL AROUND MY WINDSHIELD FLAPS WHEN IT IS WARM OUTSIDE. IT CAUSES A HORRIBLY LOUD NOISE/VIBRATION."~35,000 mi, complaint #1377485
    • "The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, she noticed that the driver's side windshield trim panel had detached. The dealer was not notified of the failure. The vehicle was repaired. The contact rela…"~48,700 mi, complaint #1923677
    • "PASSENGER SIDE WINDSHIELD TRIM MOLDING FLEW OFF WHILE DRIVING. DRIVER SIDE DOOR TRIM PANEL LOOSE."~61,000 mi, complaint #1683157
    • "The contact owns a 2016 Ford Explorer. The contact stated while driving 75 MPH, the windshield plastic trim piece detached from vehicle. There were no reported injuries. The vehicle was taken to the local dealer and the contact was informed that the plastic tr…"~153,000 mi, complaint #1771905
  6. #6

    engine cooling

    2 stranded, 88 unsafe, 4 broken, 2 annoyance

    96
    incidents
    Typical range: 53,000–105,000 mi

    Median 78,000 mi, based on 85 reports (49% had no usable mileage)

    • "I ALREADY SUBMITTED ONE COMPLAINT TODAY ABOUT THE CABIN FILLING WITH EXHAUST FUMES WHILE ACCELERATING BUT THEN I WAS READING OTHER ISSUES PEOPLE WERE HAVING AND WANTED TO ENSURE YOU WERE AWARE OF MINE AS WELL. I HAD TO HAVE THE COOLING FANS REPLACED BECAUSE TH…"~500 mi, complaint #1357523
    • "The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was parked, her husband noticed that there was a fluid leak underneath the vehicle onto the ground. There was no warning light illuminated. The vehicle was taken to the dealer whe…"~50,000 mi, complaint #1811140
    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE WATER PUMP LEAKED FLUID WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO STEVENS FORD OF MILFORD ([REDACTED ADDRESS], MILFORD, CT 06460) WHERE SHE WAS INFORMED THAT THE VEHICLE NEEDED A NEW…"~78,000 mi, complaint #1730213
    • "The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 35 MPH, the high engine temperature warning light illuminated. The vehicle was parked and the contact saw engine coolant leaking from the bottom of the engine. The contact wa…"~100,000 mi, complaint #1802121
    • "The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 65 MPH, the temperature gauge indicated that the engine was overheating. The contact pulled off the road and turned off the vehicle to allow the engine temperature to return…"~174,000 mi, complaint #2005688
  7. #7

    airbag system

    80 unsafe, 1 annoyance

    81
    incidents
    Typical range: 43,000–79,000 mi

    Median 50,500 mi, based on 86 reports (32% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 35 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED INJURIES TO THE HEAD AND CHEST, WHICH REQUIRED MEDICAL ATTENTION. THE VEHIC…"~25,000 mi, complaint #1468236
    • "AIRBAG WARNING LIGHT ILLUMINATED ON VEHICLE. CHECKED ALL WIRES UNDER THE SEAT AND NONE ARE LOOSE OR DAMAGED. SEARCHED TOPIC ONLINE AND APPEARS TO BE A KNOWN ISSUE. FORD ISSUED A SERVICE BULLETIN FOR THE REPAIRS BUT WILL NOT COVER UNDER WARRANTY OR ISSUE RECALL…"~42,000 mi, complaint #1701409
    • "The contact owns a 2016 Ford Explorer. The contact stated that starting the vehicle, he noticed the airbag warning light illuminated and remained illuminated. The contact called the local dealer to schedule an appointment to have the vehicle inspected however,…"~50,000 mi, complaint #1786724
    • "My 2016 Ford Explorer air bag warning light come on with under 85,000 miles. I took it to the dealership and it was diagnosed with the code B141B/B141C as an issue with the wiring harness regarding the second row inflatable seat belt. "~77,711 mi, complaint #1855413
    • "The contact owns a 2016 Ford Explorer. The contact stated that the air bag warning light was illuminated. The contact took the vehicle to the dealer who confirmed that the vehicle was not under recall for the failure. The vehicle had not been repaired. The man…"~121,000 mi, complaint #1819881
  8. #8

    throttle and pedal

    3 stranded, 77 unsafe

    80
    incidents
    Typical range: 6,500–13,000 mi

    Median 9,000 mi, based on 133 reports (7% had no usable mileage)

    • "THROTTLE BODY QUITS WORKING LEAVING YOU WITH NO ABILITY TO ACCELERATE IN TRAFFIC. WHILE DRIVING DOWN HWY CAR SUDDENLY LOST ABILITY TO ACCELERATE, HAD TO COAST UNTIL I COULD FIND A PLACE TO PULL SAFELY OUT OF TRAFFIC, VERY SCARY."~3,740 mi, complaint #1303208
    • "AT 70 MPH ON I-4, THE ELECTRONIC THROTTLE BODY FAILED, DROPPING THE ENGINE TO IDLE SPEED. THE ENGINE WOULD NOT COME OUT OF IDLE, AND HAD TO BE TOWED TO THE DEALERSHIP. THE PART FAILED AT 6,300 MILES, LESS THAN 2,000 MILES AFTER THE CAR'S FIRST DEALERSHIP SER…"~6,300 mi, complaint #1284281
    • "I LEASED MY 2016 FORD EXPLORER XLT IN AUGUST ON 2015. ON SATURDAY, JULY 9, 2016, WITH ONLY AROUND 8,400 MILES ON THE VEHICLE, WHILE DRIVING, IT SHIMMIED, STOPPED, HAD NO ACCELERATION/POWER, AND THE WRENCH LIGHT CAME ON WHILE I WAS ON A BUSY STREET IN MY CITY.…"~8,400 mi, complaint #1306018
    • "ALMOST KILLED DRIVING WITH TWO YOUNG GRANDCHILDREN ON MAJOR HIGHWAY WHEN LOST POWER. HAD TO MAKE ACROSS LANES TO SHOULDER OF ROAD, CAUSING CARS TO SWERVE AROUND US. PROBLEM DEEMED TO BE THROTTLE BODY ASSEMBLY. IT AMAZES ME THAT THIS PROBLEM HAS EXISTED FOR SO…"~10,400 mi, complaint #1310318
    • "FORD EXPLOER 2016 AT LOW SPEED EXCELARATOR STICK AND ENGINE REVES UP TRANSMISSION IN DRIVE. MUST PUT TRANSMISSION IN NUTRAL TO STOP AUTO FROM MOVING FWD. HAPPENED 3 TIMES SEPERATE DAYS. HAD TO PUT TRANSMISSION IN NUTURAL TO GET AUTO UNDER CONTROL."~385,387 mi, complaint #1608795
  9. #9

    engine stall or no start

    7 stranded, 54 unsafe

    61
    incidents
    Typical range: 7,000–68,000 mi

    Median 10,000 mi, based on 110 reports (10% had no usable mileage)

    • "I PREVIOUSLY OWNED AND 2013 FORD EXPLORER XLT AND TOOK IT 3 TIMES T DEALERSHIP FOR HAVING IT CHECK FOR FUMES COMING INTO THE CABIN WHEN SUDDENLY ACCELERATING THE VEHICLE. THE ISSUE WAS NEVER CORRECTED. I PURCHASED AND 2016 XLT HOPING TO HAVE THIS ISSUE NOT LON…"~1,000 mi, complaint #1312473
    • "VEHICLE LOST POWER WHILE DRIVING DOWN A BUSY HIGHWAY AT 65+ MPH. ENGINE WAS RUNNING ROUGH (SOUNDED LIKE A TRACTOR) AND COULD NOT ACCELERATE. DASH LIGHTS CAME ON. VEHICLE WAS ABLE TO COAST TO AN EXIT RAMP WHERE IT WAS TOWED TO THE DEALERSHIP TO HAVE THE THROTTL…"~7,000 mi, complaint #1311660
    • "CAR HAS STALLED TWICE IN TRAFFIC..ONE INSTANCE TRAVELING 65 MPH ON INTERSTATE... OTHER TIME WHILE MAKING A LEFT TURN IN TRAFFIC...BOTH TIMES COLLISIONS WERE BARELY AVOIDED. I HAVE RECEIVED RECALL 16B32 ON VEHICLE. AM CONCERNED WHETHER IT IS AN IMPROVED VERSI…"~8,600 mi, complaint #1341803
    • "I WAS DRIVING ON A MAJOR HIGHWAY AND MY SUV SUDDENLY STARTED LOOSING POWER AND JERKING (HESITATING TO MOVE) I PULLED OVER AND STARTED TO SMELL BURNING OIL OR VERY UNIQUE SMELL ALMOST LIKE BURNING BREAK FLUID OR CARBON. TOOK THE CAR TO THE DEALERSHIP AND THE SM…"~31,680 mi, complaint #1443168
    • "The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the vehicle started to shake and then stalled. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine n…"~126,000 mi, complaint #1852635
  10. #10

    transmission automatic

    9 stranded, 52 unsafe

    61
    incidents
    Typical range: 40,000–80,000 mi

    Median 63,000 mi, based on 63 reports (32% had no usable mileage)

    • "CAN LURCH VIOLENTLY WHEN OPERATING AT LOW SPEED SUCH AS IN A PARKING LOT"~875 mi, complaint #1409388
    • "I HAVE BEEN DRIVING MY VEHICLE FOR THE LAST MONTH IT HAS 40000 MILES ON IT AND HAD NO PROBLEMS UNTIL THE LAST COUPLE OF WEEKS MY VEHICLE HAS BEEN JERKING WHEN ACCELERATING AND THE GEAR DROPS."~40,000 mi, complaint #1484683
    • "THE ENTIRE TRANSMISSION HAS TO BE REPLACED. THE TRANSMISSION STARTED WITH A WEIRD NOISE, SLOW ACCELERATION DESPITE A RACING ENGINE AND THEN TOTAL FAILURE. THE EXPLORER ONLY HAS ABOUT 60,000 MILES."~60,000 mi, complaint #1674223
    • "REQUIRED A NEW TRANSMISSION. REPORTED INITIAL PROBLEM AT 58,000 MILES THE DEALER COULD NOT FIND A PROBLEM WHILE CAR WAS STILL UNDER WARRANTY. CAR WAS EXPERIENCING A HESITATION DURING ACCELERATION. AT 80,000 MILES THE TRANSMISSION HAD TO BE REPLACE (OUT OF WA…"~80,000 mi, complaint #1592820
    • "The contact owns a 2016 Ford Explorer. The contact stated while driving 50 MPH, the vehicle made an abnormally loud grinding sound. The contact stated that the front end of the vehicle seized, and the vehicle started rolling. The contact was able to pull to th…"~156,000 mi, complaint #2027839
  11. #11

    interior trim

    44 unsafe, 5 broken, 9 annoyance

    58
    incidents

    Commonly reported, insufficient mileage data - n=11, median 50,000 mi, no reliable range below 25 reports.

    • "MY WIFE WT. IS APPROX 155LBS THE DRIVE SEAT HAS BEEN FRAYING SINCE THE FIRST MONTH WE PICKED UP THE CAR ON OCT 22. 2015 AND HAS BEEN GETTING WORST NOTHING HAS TORN IT. JUST THE FABRIC HAS BEEN FRAYING , WE WOULD LIKE A KNEW SEAT ?"~2,000 mi, complaint #1272089
    • "2016 FORD EXPLORER WINDSHIELD PILLAR TRIM FALLING OFF. IVE READ NUMEROUS POST ABOUT OTHERS HAVING THE SAME PROBLEM. FLYING OFF THE VEHICLE WHILE GOING DOWN THE HIGHWAY. DANGER OF HITTING THE CAR BEHIND OR CAUSING THEM TO SWERVE AND WRECK. THE DEALERSHIP WANTS…"~35,000 mi, complaint #1579516
    • "THE VEHICLE WAS PURCHASED IN 2020 AND SO FAR I HAVE HAD TO REPLACE THE A PILLAR TRIM 3 TIMES.ONCE ON THE PASSENGER SIDE AND TWICE ON THE DRIVERS SIDE. COSTING OVER $100 EACH TIME JUST FOR THE PARTS.THE TRIM HAS COME OFF TWICE WHILE AT HIGHWAY SPEED, 60 MPH, CA…"~54,000 mi, complaint #1747092
    • "ON SEPARATE OCCASIONS, MY VEHICLE'S DRIVER SIDE AND PASSENGER SIDE WINDSHIELD PILLAR/MOLDING TRIM FLEW OFF VEHICLE WHILE DRIVING ON THE HIGHWAY. THE PLASTIC WHICH THE PANEL IS DEFECTIVE."~60,000 mi, complaint #1585387
    • "The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 40 MPH, there was an abnormal rattling sound coming from the passenger side of the vehicle. The contact stated the front passenger side door handle trim was then separat…"~120,000 mi, complaint #1976787
  12. #12

    tire failure

    2 stranded, 42 unsafe, 1 annoyance

    45
    incidents
    Typical range: 15,000–24,000 mi

    Median 20,000 mi, based on 45 reports (17% had no usable mileage)

    • "2016 FORD EXPLORER PURCHASED JULY 2016. 9800 MILES. TOOK IT IN TO THE DEALER FOR AN OIL CHANGE AND TIRE ROTATION. THEY TOLD US THE TIRES WERE SHOT. HANKOOK VENTUS S1 NOBLE 2 H452 255/50R20 105H BSW. THEY ASKED US IF THE CAR HAD EVER GOTTEN STUCK OR…"~9,800 mi, complaint #1358106
    • "FORD EXPLORER SPORT WITH 14,800 MILES AND TIRES ARE COMPLETELY WORN ON OUTER AND INNER BANDS. CHUNKS OF TIRE ARE FALLING OFF AND ARE NOW NEEDING REPLACEMENT. FORD SAYS NORMAL WEAR AND DEFERS TO MANUFACTURER EVEN THOUGH WITHIN 100 MILES OF OWNING THIS VEHICLE…"~14,800 mi, complaint #1403024
    • "HANKOOK VENTUS S1 NOBLE 2 OEM TIRES EXHIBITING UNUSUAL WEAR, TIRES CHIPPING AND SHREDDING AT LESS THAN 20,000 MILES."~20,000 mi, complaint #1453168
    • "TIRES ARE THE HANCOCK VENTUS S1 NOBLE 2. 24,412 MILES. TREAD IS WORN BADLY AND RUBBER IS PEELING OFF IN LAYERS AND CHUNKS. DEALER THROUGH HANCOCK GAVE $125 OFF NEW TIRE AS LONG AS REPLACED WITH NEW HANCOCK TIRE."~24,412 mi, complaint #1510299
    • "The contact owns a 2016 Ford Explorer equipt with Bridgestone Dueler Alenza Plus tires size P245/60/18 N/A, and DOT: RBVDRIM0916. The contact stated that while driving approximately 65 mph, a rotational noise was present coming from the front driver side of t…"~41,000 mi, complaint #1787692
  13. #13

    engine internal

    8 stranded, 28 unsafe, 1 annoyance

    37
    incidents
    Typical range: 20,000–81,000 mi

    Median 58,000 mi, based on 34 reports (50% had no usable mileage)

    • "EVERY TIME I STEP ON THE GAS TO ACCELERATE QUICKLY, THE INSIDE OF MY CAR STARTS TO SMELL LIKE SMOKE OR SOMETHING IS BURNING. I HAVE TO LOWER MY WINDOWS FOR ABOUT A MINUTE TO CLEAR THE AIR OUT. IT HAS BEEN GOING ON FOR MONTHS."~1,000 mi, complaint #1391909
    • "AFTER ACCELERATING ONTO THE INTERSTATE OR WHEN I AM CLIMBING A STEEP HILL ONCE I DECELERATE AND MAINTAIN A LEVEL SPEED THE CABIN FILLS WITH A "BURNT OIL" SMELL. IT HAS BEEN GETTING PROGRESSIVELY WORSE AND I AM CONCERNED ABOUT HARMFUL GASES."~24,000 mi, complaint #1396891
    • "The contact owns a 2016 Ford Explorer. The contact stated while driving at various speeds and while idling, the vehicle was vibrating abnormally. The dashboard was shaking, and the glove box was rattling. While shifting from park to drive or reverse, the vehic…"~58,000 mi, complaint #1877292
    • "The contact owns a 2016 Ford Explorer. The contact stated while cold starting the vehicle, the check engine warning light was illuminated. The contact stated that the vehicle seemed to be operating normally; however, the check engine warning light remained ill…"~72,000 mi, complaint #1911907
    • "Everytime my ac/heat is on it affects my engine as I’m driving. My speedometer fast jumps. As soon as I turn it off it seems to run better. I made a complaint a week ago about something going on with my fuel and fan running high speed. I have a foul smell in…"~1,176,658 mi, complaint #1889528
  14. #14

    acceleration loss or hesitation

    29 unsafe

    29
    incidents
    Typical range: 6,500–14,500 mi

    Median 9,000 mi, based on 44 reports (2% had no usable mileage)

    • "ACCELERATOR ISSUE - FORD EXPLORER LIMITED 2016: UPON INITIAL ACCELERATION THROUGH AN INTERSECTION (MAN-O-WAR/TODD'S RD. LEXINGTON, KY) AND REACHING APPROXIMATELY 10MPH THE VEHICLE FAILED TO ACCELERATE THEN BEGAN COASTING. AFTER FOUR OR FIVE ATTEMPTS TO PUSH T…"~3,500 mi, complaint #1303509
    • "DRIVING ON INTERSTATE HIGHWAY, WRENCH LIGHT CAME ON, LOSS OF ACCELERATION, LIMPED TO SIDE OF ROAD. WAS ON VACATION, BROUGHT CAR TO DEALER, NEEDED THROTTLE BODY AND WAS TOLD FORD HAD A 23 DAY BACK ORDER ON PART SO THIS IS OBVIOUSLY A COMMON, DANGEROUS PROBLEM.…"~6,250 mi, complaint #1300734
    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOST POWER AND THE SERVICE "WRENCH" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND WAS TOWED TO THE DEALER (NORTHTOWN FORD IN MENOMON…"~9,000 mi, complaint #1398360
    • "I RENTED A 2016 FORD EXPLORER FROM AVIS AT THE PORTLAND (ME) AIRPORT (AVIS VEHICLE #40933351). ON FRIDAY, JULY 15TH, THE UNIT STALLED AS I PULLED INTO AN INTERSECTION. THE ACCELERATOR WAS NON-RESPONSIVE AND THE CAR MOVED AT A VERY REDUCED RATE OF SPEED. SEV…"~14,306 mi, complaint #1301688
    • "THE CAR LOOSE THE POWER AND DON'T GO OVER 20 MILES AN HOUR . RPM GOES OVER 5000 CAR SPEED DON'T CHANGE MAKE NOISE YOU CAN'T GO UP THE HAVE THE POWER TO GO ONLY 20 MILES TO 23 MILES AN HOUR"~173,000 mi, complaint #1735873
  15. #15

    suspension arms and bushings

    24 unsafe, 1 broken

    25
    incidents

    Commonly reported, insufficient mileage data - n=24, median 62,000 mi, no reliable range below 25 reports.

    • "PURCHASED 2016 FORD EXPLORER NEW. HAS 4567 MILES ON IT. STARTING NOTICING A POPPING SOUND UNDER FOOT FLOOR BOARD DRIVER SIDE WHENEVER I FIRST START THE VEHICLE AND MOVE FORWARD TO ABOUT 7 MILES PER HOUR ABOUT TWO MONTHS AFTER PURCHASE. NOISE DOES NOT HAPPEN A…"~4,567 mi, complaint #1249162
    • "TL* THE CONTACT OWNED A 2016 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION). THE VEHICLE TAKEN LOCAL DEALER KEVIN'S ROYAL FORD OF COOPERSTOWN (5069 NY-28, COOPERSTOWN, NY 13326:[REDACTED PHONE]) AND HAD THE RE…"~42,300 mi, complaint #1717967
    • "WHILE MOVING THE STEERING WHEEL THERE IS A WEIRD CLUNK/POP NOISE AND FEELS A BIT LOOSE. SO THIS IS CONCERNING 66,000 MILES ON MY VEHICLE. ALSO THE FRONT SUSPENSION IS VERY ROUGH AND I HAVE TAKEN VERY GOOD CARE. DEALERSHIP WAS NOT SURE WHAT IT WAS BUT STAT…"~62,000 mi, complaint #1704551
    • "AT SLOW SPEEDS 20 MPH AND LESS THERE IS SIGNIFICANT NOISE WHEN DRIVING OVER BUMPS OR TRANSITIONS. AT VERY SLOW SPEEDS LESS THAN 5 MPH AND TURNING STEERING WHEEL THE STEERING WILL GET STUCK OR HESITATE AND MAKE A CLUNKING OR POPPING SOUND. SEEMS TO BE STABILIZE…"~107,000 mi, complaint #1636566
    • "BROKEN TOE LINK. FORD REFUSING TO RECOGNIZE IT AS A FAILURE UNDER FORD RECALL 19S17. THEY SAY IT WAS REPAIRED UNDER FORD RECALL 17S11. REAR DRIVER SIDE TOE LINK BROKE 7/25/20 WHEN GOING OVER A RAILROAD GRADE CROSSING. OEM REPLACEMENT PART PURCHASED FROM FORD D…"~144,000 mi, complaint #1686908
  16. #16

    transfer case awd

    3 stranded, 20 unsafe

    23
    incidents

    Commonly reported, insufficient mileage data - n=23, median 84,000 mi, no reliable range below 25 reports.

    • "INTERIOR OF CAR BEGAN TO SMELL OF BURNING OIL, WARNING MESSAGE "4WD TEMPORARILY DISABLED". LEAK FROM VENT HOSE INTO PTU SYSTEM. FORD (SANTA ROSA, CA) SAYS PTU MUST BE REPLACED. 37K MILES ON CAR."~37,000 mi, complaint #1518837
    • "The contact owns a 2016 Ford Explorer. The contact stated while driving at an unknown speed, she started to smell exhaust fumes and the vehicle started to hesitate and became difficult to shift into other gears. The contact stated that there was no warning lig…"~67,800 mi, complaint #1773986
    • "The contact owns a 2016 Ford Explorer. The contact stated that while inspecting the vehicle, he noticed that the power transfer unit (PTU) was leaking fluid onto the exhaust system. The vehicle was not diagnosed or repaired by an independent mechanic or the de…"~75,000 mi, complaint #1876559
    • "The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, there was a clicking sound coming from the vehicle and then there was an explosion. There was smoke coming from under the hood of the vehicle. The vehicle was…"~85,000 mi, complaint #1809396
    • "The contact owns a 2016 Ford Explorer. The contact stated while driving 35 MPH, the vehicle shuddered abnormally with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the transfer case…"~135,401 mi, complaint #2099848
  17. #17

    engine head gasket

    1 stranded, 18 unsafe

    19
    incidents

    Commonly reported, insufficient mileage data - n=14, median 51,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE CONTACT NOTICED A ROTTEN EGG ODOR WITHOUT WARNING. THE MANUFACTURER ADVISED NOT TO TOUCH THE FAILURE DUE TO A LACK OF REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILUR…"~500 mi, complaint #1366716
    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT TOOK THE VEHICLE TO HERRING FORD ([REDACTED ADDRESS], PICAYUNE, MS 39466, [REDACTED PHONE]) FOR AN UNKNOWN RECALL REPAIR REGARDING THE RUBBER GASKET ON THE REAR OF THE VEHICLE. THE CONTACT ALSO DETECTED A…"~35,000 mi, complaint #1618559
    • "The contact owns a 2016 Ford Explorer. The contact stated while driving at an unknown speed, the vehicle began to emit white smoke from the tailpipe. The vehicle was taken to a local mechanic where it was diagnosed with needing the head gasket replaced. The ve…"~54,000 mi, complaint #1789178
    • "THE VEHICLE BEGAN TO OVERHEAT WHEN DRIVING AT AN INCLINE. AS SOON AS THE VEHICLE WAS LEVEL THERE WERE NO OVERHEATING ISSUES. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS ADVISED THAT THE VEHICLE WAS OVERHEATING DUE TO THE GRILL SHUTTERS BEING STUCK CLOSED AND…"~58,120 mi, complaint #1632039
    • "The contact owns a 2016 Ford Explorer. The contact stated that the check engine warning light was illuminated, and the vehicle was stalling because oil was leaking onto the crank case-control sensor. The contact changed the crank case-control sensor. The failu…"~125,900 mi, complaint #1983789
  18. #18

    power steering hydraulic

    19 unsafe

    19
    incidents

    Commonly reported, insufficient mileage data - n=17, median 48,000 mi, no reliable range below 25 reports.

    • "WHILE MAKING A TURN ON A LOCAL STREET POWER STEERING WENT OUT. I WAS ABLE TO PULL TO THE SIDE SHUT OFF THE VEHICLE AND WAITED A MINUTE AND RESTARTED NO FURTHER ISSUES. I HAVE OWNED MANY EXPLORERS INCLUDING 11-13 AND NOW 16. THE 16 HAS 12K MILES ON IT."~12,200 mi, complaint #1264080
    • "I WAS DRIVING HOME FROM DROPPING MY DAUGHTER OFF AT DAYCARE AND I LOST THE POWER STEERING ON MY VEHICLE WHILE THE VEHICLE WAS IN MOTION AND I WAS DRIVING A STEADY SPEED DOWN A STRAIGHT ROAD. MY DAUGHTER WAS NO LONGER IN THE CAR WITH ME AS THIS COULD HAVE RESUL…"~37,000 mi, complaint #1687080
    • "POWER STEERING GOES OUT WHILE DRIVING CAUSING UNCONTROLLED STEERING."~42,785 mi, complaint #1535381
    • "WHILE DRIVING DOWN THE ROAD MY POWER STEERING WENT OUT. I HAVE AROUND 50,000 MILES ON MY 2016 FORD EXPLORER. I HAVE HAD IT WORKED ON 3 TIMES AND IT CONTINUES TO HAVE THE SAME ISSUE. THIS IS A SERIOUS SAFETY ISSUE FOR THE PEOPLE IN THE CAR AND THOSE ON THE…"~50,000 mi, complaint #1498143
    • "I WAS TURNING INTO A GAS STATION AND THE POWER STEERING WENT OUT WITH NO PREVIOUS WARNINGS OR ISSUES."~119,000 mi, complaint #1686822
  19. #19

    seatbelt and pretensioner

    16 unsafe, 1 broken

    17
    incidents

    Commonly reported, insufficient mileage data - n=11, median 34,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE SEAT BELT LATCH FRACTURED. AS A RESULT THE CONTACT WAS UNABLE TO BUCKLE THE SEAT BELT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT…"~5,208 mi, complaint #1261653
    • "SINCE PURCHASING THIS VEHICLE IN DECEMBER 2016 I HAVE HAD SEATBELT RETRACTABLE MECHANISM IN THE THIRD ROW REPLACED; I HAVE HAD THE NAVIGATION SYSTEM REPLACED; I HAD TO HAVE THE KEYPAD ON THE DOOR PANEL REPLACED; I HAVE HAD TO HAVE THE POWER STEERING EPAS REPL…"~22,809 mi, complaint #1398745
    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE PASSENGER MIDDLE ROW SEAT BELT FAILED TO LATCH CORRECTLY. THE CONTACT SPOKE WITH BREDEMANN FORD ([REDACTED ADDRESS], GLENVIEW, IL 60025, [REDACTED PHONE]) WHO STATED THAT THE SEAT BUCKLE NE…"~33,778 mi, complaint #1731075
    • "TL* THE CONTACT OWNS 2016 FORD EXPLORER. THE CONTACT STATED UPON ENTERING THE VEHICLE, THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO LATCH SECURELY. THE CONTACT CALLED TOWN AND COUNTRY FORD (7800 E LLOYD EXPY, EVANSVILLE, IN 47715) HOWEVER, THE VEHICLE WAS NOT T…"~45,000 mi, complaint #1727583
    • "The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was started, the air bag warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the seat belt retractor was faulty and needed to be replaced. The…"~106,000 mi, complaint #1992018
  20. #20

    wiring harness

    17 unsafe

    17
    incidents

    Commonly reported, insufficient mileage data - n=21, median 56,000 mi, no reliable range below 25 reports.

    • "WHEN COLD STARTING CAR IN GARAGE, PANORAMIC MOON ROOF OPENED BY ITSELF."~4,000 mi, complaint #1367766
    • "THE VEHICLE WAS PARKED, AND WHEN WE ATTEMPTED TO START THE VEHICLE BY PUSHING THE START BUTTON, THE VEHICLE DID NOT START BUT A LARGE AMOUNT OF SMOKE POURED OUT OF THE DASHBOARD. THE REPAIR FACILITY PERFORMED A SIGNIFICANT AMOUNT OF WORK WITH THE ELECTRICAL SY…"~32,160 mi, complaint #1420265
    • "I TOOK MY VEHICLE IN FOR AN AIRBAG LIGHT AND WAS TOLD THAT THE WIRE ASSEMBLY LOCATED UNDER THE REAR SEAT WAS DAMAGED/FAULTY. THIS SEEMS TO BE A VERY COMMON ISSUE (SEE LINKS BELOW) THAT REQUIRED ME TO REPLACE THE WIRING AND WAS NOT COVERED UNDER WARRANTY BUT I…"~73,202 mi, complaint #1711630
    • "WHEN BACKING OUT OF MY DRIVEWAY AND TURNING SLOWLY THERE IS A POPING NOISE AND MY STEERING WHEEL LOCKED UP MULTIPLE TIMES. BEFORE THIS I SPENT 1000 BUCKS TO GET THE WIRING HARNESS FOR AIR BAGS REPLACED. NONE OF THEM WORK FORD WOULD NOT COVER IT BECAUSE THERE I…"~88,000 mi, complaint #1707690
    • "The contact owns a 2016 Ford Explorer. The contact stated that while driving in the rain, water leaked inside the vehicle from the dome light. No warning lights were illuminated. The contact stated that the moonroof failed to function as intended and was no lo…"~153,000 mi, complaint #2127372
  21. #21

    door latch and hinge

    15 unsafe

    15
    incidents

    Commonly reported, insufficient mileage data - n=10, median 114,500 mi, no reliable range below 25 reports.

    • "AUTO HATCH CLOSES WITHOUT WARNING WHEN LOAD THE REAR OF CAR TRAPPING PERSON BETWEEN DOOR AND CAR. DOOR DOES NOT REVERSE TO OPEN."~4,100 mi, complaint #1367762
    • "THE KEY PAD ON THE DRIVER DOOR FELL OFF WHILE DRIVING ON A HIGHWAY. THEN AN HOUR LATER, ALSO WHILE DRIVING, THE LIFT GATE LIGHT CAME ON. I WAS UNABLE TO OPEN THE LIFT GATE BY ANY MEANS. FORD CHARGED ME APPROXIMATELY $450 FOR THE DOOR PANEL. IT WAS $900 TO REPA…"~48,000 mi, complaint #1609154
    • "The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 60 MPH, there was an abnormal tapping sound coming from the vehicle and observed that the center trim piece on the passenger’s side door frame was blown off the vehicle. The…"~51,000 mi, complaint #2016841
    • "The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 55 MPH the drivers side B- piller had detached. The contact indicated that the B-piller trim stayed connected to the vehicle by a wire. After the failure the contact dis…"~119,000 mi, complaint #2212245
    • "The contact owns a 2016 Ford Explorer. The contact stated while driving 70 MPH, the driver’s side front door panel became loosened due to failed adhesive exposing wiring in the door. The front door lights remained illuminated while the door was closed. The con…"~195,000 mi, complaint #1970805
  22. #22

    seat mechanism

    1 stranded, 12 unsafe, 2 broken

    15
    incidents

    Commonly reported, insufficient mileage data - n=14, median 58,000 mi, no reliable range below 25 reports.

    • "A SHARP METAL PIECE PROTRUDES FROM THE THIRD ROW SEAT ON THE LEFT HAND SIDE MAKING IT UNSAFE TO SIT IN THIRD ROW. DEALER CALLS IT A SPRING RETAINER. DEALER STATES IT POPS OUT DUE TO HAVING ITEMS IN TRUNK WHILE FOLDING OR RAISING THE THIRD ROW SEAT. THIS HAS…"~3,000 mi, complaint #1285192
    • "PLASTIC CASING IN SEAT BELT HOUSING FOR 2ND ROW CAPTAIN CHAIR BROKE AND SEAT BELT WILL NOT SNAP INTO HOUSING. NO ACCIDENTS OR MISUSE; 11 YR-OLD SON WENT TO BUCKLE SEAT BELT AND WAS UNABLE TO BUCKLE. PLASTIC CASING HAD FALLEN INTO SPACE WHERE BUCKLE UNIT HOUS…"~36,000 mi, complaint #1521327
    • "The contact owns a 2016 Ford Explorer. The contact stated that the third -row passenger’s side seat was not properly secured to the floor of the vehicle. The contact indicated that an unknown part used to attach the seat to the floor had fractured and the seat…"~50,000 mi, complaint #1865143
    • "The contact owns a 2016 Ford Explorer. The contact indicated that the rear power-folding third-row passenger’s side and driver’s side seats would not properly fold down and remain secured. The vehicle was taken to the local dealer who was unable to determine t…"~100,000 mi, complaint #1787011
    • "The contact owns a 2016 Ford Explorer. The contact stated that after noticing that the seat heaters were inoperable, he saw that the heated seat module connector had melted. The contact also stated that the front passenger’s side seat controls were inoperable.…"~120,000 mi, complaint #1887811
  23. #23

    trunk or liftgate

    13 unsafe, 1 broken, 1 annoyance

    15
    incidents

    Commonly reported, insufficient mileage data - n=13, median 4,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE TRAVELING 25 MPH, THE TAILGATE INADVERTENTLY OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE ISSUE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT THE FAILURE HAD NOT RECURRED WHILE DRIVING,…"~500 mi, complaint #1357954
    • "WHILE PLACING GROCERIES INTO THE TRUNK TODAY THE LIFT GATE BEGAN TO CLOSE SPONTANEOUSLY ON MY DAUGHTER AND I. WE WERE FORTUNATE ENOUGH TO JUMP OUT OF THE WAY BEFORE IT CLOSED. WE TRIED TO PUSH ON IT BUT IT CONTINUED TO DESCEND. THE MILEAGE IS 4642. I HAVE…"~4,642 mi, complaint #1281111
    • "THE REAR HATCH OPENS AND THEN WHILE SOMEONE IS LOADING THE BACK OF THE CAR (WITH GROCERIES, ETC.), THE HATCH STARTS TO CLOSE. THE HATCH HITS THE PERSON AND DOES NOT REVERSE. INSTEAD, THE HATCH TRIES TO CLOSE EVEN TIGHTER ON THE PERSON WHO IS TRAPPED UNDERNEA…"~7,000 mi, complaint #1316308
    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE POWER LIFTGATE INDEPENDENTLY CLOSED AND A WARNING CHIME COULD BE HEARD BEFORE THE LIFT GATE CLOSED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE DEALER DIAGNOSED THAT THE LIFTG…"~18,500 mi, complaint #1373276
    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. AFTER PARKING THE VEHICLE, THE AUTOMATIC HATCHBACK DOOR SLAMMED ONTO THE BACK OF THE CONTACT'S HEAD. THERE WERE NO INJURIES. THE DEALER (ADAMS FORD COMPANY, [REDACTED ADDRESS], LOGANSPORT, LA 71049, [REDACTED PHONE])…"~62,734 mi, complaint #1526298
  24. #24

    backup camera

    10 unsafe, 4 annoyance

    14
    incidents

    Commonly reported, insufficient mileage data - n=11, median 90,500 mi, no reliable range below 25 reports.

    • "PROBLEM FIRST APPEARED ON JUNE 3, 2016 WITH ABOUT 10,000 MILES. I WAS DRIVING ON INTERSTATE 95 PAST PHILADELPHIA AIRPORT ABOUT 9:30 AM AT ABOUT 60 MPH. THE VEHICLE HAD BEEN DRIVEN FROM A COLD START FOR ABOUT 20 MINUTES. IT WAS RAINING MODERATELY. THE BACKU…"~10,000 mi, complaint #1575237
    • "The contact owns a 2016 Ford Explorer. The contact stated that while reversing the vehicle, the back over prevention camera malfunctioned and failed to display an image. The contact stated that the message "rear camera not available" was displayed. Additionall…"~89,320 mi, complaint #1893599
    • "The contact owns a 2016 Ford Explorer. The contact stated that distorted image would appear on rear view camera every time contact would go in reverse with his vehicle. The contact stated that distortion on camera started happening today, 06/03/2026. Contact…"~90,686 mi, complaint #2212503
    • "2016 FORD EXPLORER - THE BACKUP CAMERA WILL COME ON WHILE TRAVELING DOWN THE HIGHWAY AT 55-60 MPH. WILL CAUSE IT TO LOOSE POWER, THE RPM'S DROP RIGHT BELOW 1000, THE WRENCH SYMBOL COMES ON, AND IT WILL BARELY MOVE DOWN THE ROAD. A SCREEN WILL POP UP ON OCCAS…"~92,000 mi, complaint #1588842
    • "The contact owns a 2016 Ford Explorer. The contact’s spouse stated that while reversing, the rearview camera image was distorted, nearly causing the driver to hit a child while reversing in a parking lot. A bystander alerted the driver to stop the vehicle, wh…"~116,000 mi, complaint #2118294
  25. #25

    ac compressor and refrigerant

    11 unsafe, 1 broken, 1 annoyance

    13
    incidents

    Commonly reported, insufficient mileage data - n=11, median 26,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING BETWEEN 55-60 MPH, THERE WAS AN ABNORMAL ODOR ENTERING THE VEHICLE THROUGH THE AIR CONDITIONING SYSTEM. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. CAUSEWAY FORD (LOCATED AT 375 NJ-72, MANAHAW…"~4,492 mi, complaint #1401542
    • "I BOUGHT A FORD EXPLORER 2016 FROM AUTOMAX IN KILLEEN, TX. I HAVE BEEN COMPLAINING THAT THERE IS ODER SMELL COMING OUT FROM THE AC VENT. WHEN I BRING MY CAR TO THE DEALER FOR SERVICE FOUND THE CARBON MONOXIDE PROBLEM. I CALLED THE FORD COMPANY AND THEY SAID T…"~15,000 mi, complaint #1405864
    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHENEVER THE AIR CONDITIONING RECIRCULATING OPTION WAS ACTIVATED, THE VEHICLE BEGAN TO FILL UP WITH CARBON DIOXIDE. THE CONTACT PURCHASED A CARBON DIOXIDE MONITOR THAT INDICATED THAT THE AIR CONDITIONING WAS RELEASING…"~26,000 mi, complaint #1365821
    • "SINCE WE HAVE PURCHASED THE VEHICLE WE HAVE SMELLED A ROTTEN EGG/BURNT HAIR SMELL FROM THE VEHICLE. IT IS AT ITS MOST POTENT POINT WHEN ACCELERATING TO HIGHER RATES OF SPEED. IT KEEPS A FAIRLY CONSISTENT SMELL AT SPEEDS OF 65 MPH AND HIGHER AS WELL. THE SMELL…"~50,000 mi, complaint #1397585
    • "ROTTEN EGG SMELL WHEN VEHICLE IS ACCELERATING UP INCLINE AND AIR UNIT IS ON RECIRCULATE. HAD IN FORD DEALERSHIP BEFORE TO ADDRESS PROBLEM BUT OBVIOUSLY STILL NOT FIXED. DO YOUR JOB AND QUIT TRYING TO PROTECT FORD THERE NEEDS TO BE A RECALL AND YOU KNOW IT.…"~59,000 mi, complaint #1482069
  26. #26

    fuel tank and lines

    9 unsafe, 3 annoyance

    12
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "NOTICED A MONTH AFTER PURCHASE OF NEW CAR, CABIN FILLED UP WITH GAS SMELL ENTERING FREEWAY. SPOKE TO CAR SALESMAN.(HAD JUST FILLED CAR WITH GAS & W/CAPLESS SYSTEM I CONNECTED THE DOTS, THOUGHT THAT'S WHY IT HAPPENED & SPOKE TO SALESMAN. THEN NEXT TIME I HAD…"~4,200 mi, complaint #1362823
    • "WHEN CAR DOES A HARD ACCELERATION AN ODD SMELL IS PROJECTED THROUGH THE VEHICLE AND SMELLS LIKE GAS FUMES. WHEN CAR GRADUALLY ACCELERATES THIS ISSUE DOES NOT HAPPEN."~26,000 mi, complaint #1492442
    • "WHEN DONE PUMPING FUEL, FUEL LEAKS OUT OF THE FILLER DOOR AND GAS COLLECTS AROUND THE HOLE AND RUNS DOWN THE OUTSIDE PANEL OF THE VEHICLE"~48,000 mi, complaint #1478699
    • "I HAVE BEEN SMELLING A HORRIBLE ODOR THAT SMELLS LIKE NATURAL GAS/FUMES IN THE CAR TO THE POINT IT MAKES ME SICK AND GIVES ME HEADACHES. I ALSO HAVE A 3 YEAR OLD AND CAN'T HAVE HER IN THE CAR EITHER. I TOOK IT INTO FORD 2 DIFFERENT TIMES AND THEY HAVE HAD IT…"~49,000 mi, complaint #1476010
    • "The contact owns a 2016 Ford Explorer. The contact stated that the vehicle constantly smelled of gasoline. The contact stated that the odor occurred when the vehicle was in motion but was stronger when the vehicle was idle. The vehicle was taken to an independ…"~90,000 mi, complaint #1782589
  27. #27

    hv system fault reduced power

    12 unsafe

    12
    incidents

    Commonly reported, insufficient mileage data - n=16, median 6,000 mi, no reliable range below 25 reports.

    • "WAS DRIVING MY 2016 FORD EXPLORER XLT ON A BUSY ROAD AND WAS GOING APPROXIMATELY 40 MILES PER HOUR WHEN THE VEHICLE SUDDENLY WENT INTO WHAT APPEARED TO BE "LIMP MODE" AND WOULD BARELY MOVE....MY GUESS IS ABOUT 2 MPH. IT WAS VERY SUDDEN AND OCCURRED WITHOUT AN…"~1,700 mi, complaint #1286179
    • "WAS APPROACHING AN INTERSECTION TO ENTER AN ENTRANCEWAY TO AN INTERSTATE WHEN THE CAR LOST SPEED AND WOULD ONLY MOVE AT APPROX. 10 MPH. WRENCH AND SEATBELT WAS DISPLAYED AND MESSAGE TO CHECK OWNERS MANUAL"~4,600 mi, complaint #1293942
    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED TO A COMPLETE STOP INDEPENDENTLY AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS…"~11,000 mi, complaint #1317037
    • "SUV IS 4 MONTHS OLD AND HAS 12200 MILES. WHILE DRIVING ON CITY ROAD AT 40 MPH THE WRENCH SYMBOL APPEARED AND THE CAR LOST ALL POWER IMMEDIATELY AND SLOWED DOWN ON ITS OWN AND WAS MOVING AT 5 MPH. I PUSHED THE GAS PEDAL BUT NOTHING HAPPENED. I PARKED THE SUV AT…"~12,200 mi, complaint #1285525
    • "I'M EXPERIENCING LIMP MODE. WHILE DRIVING AT ANY SPEED THE TRUCK LOSES POWER AND CUTS BACK ALMOST LIKE I PUT IT IN PARK WHILE DRIVING. THE WRENCH AND ENGINE LIGHTS ARE ON."~128,000 mi, complaint #1728679
  28. #28

    torque converter

    11 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=14, median 94,500 mi, no reliable range below 25 reports.

    • "The contact owns a 2016 Ford Explorer. The contact stated while driving 50 MPH, the vehicle was vibrating abnormally. Additionally, while attempting to accelerate the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was ta…"~60,000 mi, complaint #1828509
    • "The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the transmission became inoperable. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the torqu…"~75,000 mi, complaint #1812339
    • "The contact owns a 2016 Ford Explorer. The contact stated that the vehicle experienced rough idles while his wife was driving the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the torque converter had failed and needed to be replac…"~92,000 mi, complaint #2100146
    • "The contact owns a 2016 Ford Explorer. The contact stated while stopped in traffic, the vehicle was shuddering and appeared to be going into idle mode. The contact depressed the accelerator pedal and the vehicle responded as needed. The vehicle was taken to a…"~130,000 mi, complaint #1847150
  29. #29

    heater core and blower

    6 unsafe, 4 annoyance

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "THERE IS A BURNING SMELL, LIKE EXHAUST, THAT IS COMING INTO THE CABIN OF MY 2016 FORD EXPLORER. FORD SERVICED THE VEHICLE AND SAID THEY REPROGRAMMED THE HVAC SYSTEM, BUT I AM STILL GETTING THE SMELL."~13,000 mi, complaint #1630962
    • "I HAVE NOTICED THERES A BURNING SMELLING FROM HEATER/AC VENTS RIGHT AFTER ACCELERATION FROM VEHICLE BEING STOPPED. I CAN CONFIRM ITS A BURNING SMELL (SIMILAR TO BURNING PLASTIC OR RUBBER). WHEN THE SMELL IS PRESENT, IT FEELS LIKE THERES LACK OF ACCELERATIO…"~28,400 mi, complaint #1449611
    • "FOUL, SULFUR LIKE SMELL IN THE CABIN WHILE USING A/C W/ CABIN AIR RE-CIRCULATION ON. TRAVELLING AT HIGHWAY SPEEDS.."~30,500 mi, complaint #1400705
    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT FUMES WERE COMING THROUGH THE HEATER VENTS. THE FUMES CAUSED THE CONTACT TO BECOME ILL, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT HAD TO DRIVE WITH THE WINDOWS ROLLED DOWN IN THE COLD…"~35,600 mi, complaint #1548429
    • "IN OCTOBER 2017 I STARTED EXPERIENCING HEADACHES, LUNG CONGESTION, SINUS DRAINAGE AND OVERALL FATIGUE. I NORMALLY WORK OUT AT THE GYM 4 OR 5 DAYS A WEEK BUT GOT TO THE POINT THAT I WAS COUGHING TO MUCH TO EXERCISE. MT BLOOD PRESSURE WENT UP AS WELL AS MY BLOO…"~57,000 mi, complaint #1447444
  30. #30

    evap system

    7 unsafe, 2 annoyance

    9
    incidents

    Commonly reported, insufficient mileage data - n=10, median 115,000 mi, no reliable range below 25 reports.

    • "TERRIBLE SMELL COMING INTO THE CABIN OF THE VEHICLE WHEN I ACCELERATE AND WHEN IT SITS IN THE SUN. WHEN I ACCELERATE IT SMELLS LIKE A GAS COMING INTO THE CAR, MY KIDS AND I EXPERIENCE FEELING SICK AND HEADACHES. WHEN MY CAR SITS IN THE SUN I GET THIS BURNING G…"~13,500 mi, complaint #1386179
    • "I DRIVE MY 2016 FORD EXPLORER MORE THAN 80 MILES A DAY, MOSTLY IN INTERSTATE TRAFFIC. I HAVE NOTICED A STRONG ODOR THAT RESEMBLES MERCAPTAIN OR BURNING FUEL. I HAVE DISMISSED THIS AS TRAFFIC RELATED AND SWITCHED THE A/C TO RECIRCULATE BUT OFTEN HAVE TO VENT BY…"~22,000 mi, complaint #1397589
    • "I BEGAN TO NOTICE A STRONG GAS FUME SMELL IN THE CAB WHILE DRIVING. I HAVE SINCE TAKEN THE VEHICLE TO A FORD DEALERSHIP FOR REPAIRS. THE 'RECALL' REPAIR FOR CO CONCERNS DID NOTHING. I CURRENTLY STILL HAVE THE STRONG SMELL INSIDE CAB."~51,800 mi, complaint #1493716
    • "My fuel evap pump check engine light keeps coming on. I’ve owned this vehicle since July 2022 and I have paid for the evap pump 3x’s. My fan constantly runs in the engine. My engine has a stutter when I press the gas. Ford absolutely dropped the ball with th…"~117,658 mi, complaint #1887545
    • "My check engine light keeps reading a evap code. I have replaced the evap throttle 3x’s. My car smells of a gas leak coming from somewhere. I have taken it to Ford, and to two other mechanics. They claim that the check engine code is wrong and they cannot find…"~122,490 mi, complaint #1898768
  31. #31

    alignment and pull

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I BOUGHT MY CERTIFIED PREOWNED 2016 FORD EXPLORER ON OCTOBER 22 2019. I HAVE HAD IT FOR 4 MONTHS. YESTERDAY WHILE I WAS DRIVING I NOTICED WHEN SLIGHTLY VEERING TO THE RIGHT THAT THE WHEEL PULLS HARD TOWARDS THE RIGHT AND IT IT HARD TO PULL THE WHEEL BACK TO TH…"~45,000 mi, complaint #1651200
    • "I WAS DRIVING TO WORK AND MY CAR MADE A SCREECHY SOUND ONCE I GOT ON THE HIGHWAY AND WENT 45 OR OVER THE STEERING WHEEL STARTED TO SHAKE. IN A WAY IT FELT THE STEERING WHEEL OR THE PART THAT HOLDS THE FRONT TIRES WAS LOOSE. IT FELT LIKE IF I WENT ANY FASTER I'…"~81,000 mi, complaint #1714195
  32. #32

    power windows and locks

    6 unsafe, 2 broken

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "WHEN STATIONARY THE AUTO HATCH FEATURE OPENS BY ITSELF WHEN WALKING BY ADJACENT TO THE VEHICLE OR PULLING ON THE DRIVER'S DOOR HANDLE TO UNLOCK THE CAR."~4,100 mi, complaint #1367765
    • "SEAT HEAT UNDER DRIVER SEAT KEEPS GOING BAD. ONLY THE SEAT BOTTOM, NOT THE TOP. I NOTICED AS THIS IS THE 3RD TIME IT HAS BEEN IN FOR THIS, THAT WHEN I HAVE THE SEAT IN THE FARTHEST BACK POSITION IT WORKS, BUT WHEN THE SEAT IS MOVED FURTHER IT PULLS ON THE WIR…"~35,000 mi, complaint #1647247
    • "3RD ROW SEATS STOPPED WORKING, SEATS STUCK IN STOWED POSITION (SO I CAN'T GET TO MY SPARE TIRE.) NO MOTOR SOUNDS, REAR INTERIOR LIGHTS ALSO STOPPED WORKING. WE HAVEN'T USED THE STOW FEATURE SO MUCH THAT IT SHOULD CEASE TO FUNCTION. WE HAVE REPLACED THE FUSE, N…"~60,000 mi, complaint #1612482
    • "The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was parked and occupied, while attempting to open the driver’s side door with the door handle, the door failed to respond as needed. However, when the button was pushed to unlock…"~98,331 mi, complaint #2177616
    • "The contact owns a 2016 Ford Explorer. The contact stated that on multiple occasions, the door locks failed to open. The contact stated that the rear driver’s and passenger’s side doors failed to unlock as needed. The contact used the key fob remote to attempt…"~141,000 mi, complaint #1923836
  33. #33

    battery and charging

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • ""SYSTEM OFF TO SAVE BATTERY" MESSAGE ON FORD EXPLORER 2016. I HAVE READ OVER 500 POST TO THIS PROBLEM WHICH MY WIFE'S SUV JUST STARTED TO SHOW. MOST OF THEM ARE SAYING IN SOME CASES THE SUV DIED WHILE IN TRAFFIC. THE DEALERS ARE SAYING ITS THE BATTERY BUT IN M…"~10,000 mi, complaint #1437973
    • "THE CAR WAS WEAK TO START FOR 2DAYS.. DAY 3@ 5AM I PUSHED THE KEY 2XS TO START MY 2016 FOR EXPLORER FROM INSIDE MY HOUSE. IT DIDN'T START SO I GOT INSIDE THE CAR & PUSHED THE START BUTTON, IT MADE CLICKING SOUND THEN SAID SYSTEM SHUTTING DOWN! LATER THAT. AFTE…"~25,205 mi, complaint #1497809
    • "The contact owns a 2016 Ford Explorer. The contact stated upon conducting a routine inspection on the vehicle, he became aware that the battery was leaking acid onto the terminal connectors, and the terminal connectors were severely corroded. The vehicle was t…"~36,421 mi, complaint #1909676
    • "THE FACTORY BATTERY RUPTURED AND SPEWED BATTERY ACID IN ENGINE COMPARTMENT."~54,561 mi, complaint #1600857
    • "WIRING/BATTERY PROBLEM. POSITIVE POST ON BATTERY CORRODED ALONG WITH WIRING GOING TO POST. REPLACED POSITIVE WIRING AND ACCESSORIES WIRING ALONG WITH A NEW BATTERY. POSITIVE POST STARTED TO CORRODE AGAIN NOW THE BATTERY DIES RANDOMLY AND NEEDS JUMP START"~64,000 mi, complaint #1578334
  34. #34

    stability and traction control

    7 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=10, median 66,000 mi, no reliable range below 25 reports.

    • "WHILE DRIVING THE TRACTION CONTROL AND ABS LIGHTS COME ON. SYSTEM HAS STABILITY CONTROL WARNING. WHILE DRIVING THIS CAUSES BRAKES TO LOCK UP. MY WIFE ALMOST CRASHED DUE TO THE BRAKES LOCKING. ONCE YOU TURN OFF THE CAR IT WILL RESET AND EVERYTHING APPEARS N…"~38,350 mi, complaint #1697152
    • "ADVANCETRAC AND STEERING FAULT WARNING LIGHTS CAME ON WHILE DRIVING. STEERING LOCKED UP AND BECAME EXTREMELY DIFFICULT TO SAFELY STEER OFF ROADWAY."~45,000 mi, complaint #1650948
    • "WAS DRIVING ON THE FREEWAY GOING ABOUT 70MPH AND AN ALERT POPPED UP ON THE DASH THAT SAID TERRAIN MANAGEMENT SYSTEM FAULT. FOLLOWED BY ANOTHER ALERT THAT SAID SERVICE ADVANCETRAC. FOLLOWED BY ANOTHER ALERT THAT SAID OUR TRACTION CONTROL WAS TURNED OFF. THE VE…"~62,914 mi, complaint #1410310
    • "VEHICLE STEERING BECAME STIFF WHILE DRIVING IN A PARKING LOT, WITH MULTIPLE ERRORS. CANNOT DRIVE VEHICLE SAFELY. HAPPENED WITHOUT WARNING. -HILL START ASSIST NOT AVAILABLE -SERVICE ADVANCETRAC -TERRAIN MANAGEMENT SYSTEM FAULT"~68,967 mi, complaint #1540667
    • "WHILE OPERATING VEHICLE AT HIGH SPEEDS THE ADVANCETRAC LIGHT, TRACTION CONTROL LIGHT, AND NO STEERING ASSIST LIGHT CAME ON. BEFORE I COULD GET OFF THE INTERSTATE I LOST MOST OF MY STEERING. LUCKILY IT WAS AT NIGHT AND NOT TO MANY ON THE INTERSTATE. IT WAS AN E…"~79,000 mi, complaint #1714424
  35. #35

    steering column

    6 unsafe, 1 broken

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "WHILE GOING TO BACK OUT OF MY DRIVEWAY, I'M IN REVERSE AND MOVING AND GO TO TURN THE STEERING WHEEL AND IT IS LOCKED AND I GET A "HILL START ASSIST NOT AVAILABLE, SERVICE ADVANCETRAC" NOW MINE YOU THIS CAR IS ONLY 4YRS OLD WITH 25K MILES ON IT. ACCORDING TO AL…"~24,544 mi, complaint #1645531
    • "I HAVE HAD THIS USED CAR 2 MONTHS AND IT ONLY HAS 25K ON IT, THE STEERING COLUMN IS GRINDING AND FEELS VERY TIGHT WHEN DRIVING, ALMOST LIKE YOUR DRIVING ON A FLAT .DEALERSHIP OFFERED TO FIX IT FOR $2000.00 '.ARE YOU KIDDING? SHOULD BE A RECALL LIKE OLDER YEARS…"~24,675 mi, complaint #1568486
    • "WHILE DRIVING THE STEERING STARTED TO MAKE NOISES WHEN TURNING LEFT OR RIGHT. WHILE TURNING THE WHEEL, THERE WAS A COMPLETE DIFFERENT FEELING WITH A SMALL LIKE BUMP AND THEN THE WHEEL WOULD TURN VERY FREELY WITH THE CAR WHEELS NOT TURNING. DROVE STRAIGHT TO FO…"~31,000 mi, complaint #1512757
    • "THE STEERING COLUMN WENT OUT AT 38,000 MILES. THE MOTOR IS DEAD AND ENTIRE THING NEEDS TO BE REPLACED."~38,000 mi, complaint #1473706
    • "I WAS DRIVING ON THE HIGHWAY AND WHEN I BEGAN TO TURN OFF THE EXIT I BEGAN HEARING A LOUD GRINDING SOUND COMING FROM MY STEERING COLUMN. IT WAS ALSO EXTREMELY DIFFICULT TO TURN THE WHEEL. IAM GRATEFUL THAT MY YOUNG CHILDREN WERE NOT WITH ME AT THE TIME BECAU…"~90,000 mi, complaint #1724901
  36. #36

    brake hydraulics

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WHILE IN MOTION ON CITY STREET AT 45 MPH, BRAKES FAILED TO RESPOND IN EXPECTED MANNER. PRESSING BRAKE PEDAL AS FAR AS POSSIBLE, THERE WAS ALMOST NO BRAKING ACTION TO SLOW VEHICLE."~8,000 mi, complaint #1285843
    • "THE VACUUM TUBE ASSEMBLY/ HOSES CORRODED TO THE POINT THE BRAKING SYSTEM WAS COMPROMISED. THE DEALERSHIP'S ASSESSMENT STATES THAT BATTERY ACID SPILLED ONTO THE HOSE AND THE ACID ATE THOUGH IT. WHEN I VISUALLY INSPECTED THE HOSE, THE ONLY PART OF THE HOSE THAT…"~38,000 mi, complaint #1523656
    • "The contact owns a 2016 Ford Explorer. The contact stated that while driving at approximately 60 MPH and attempting to stop or decelerate, the rear tires were slippery and failed to stop as needed. No warning lights were illuminated. The vehicle was taken to a…"~90,000 mi, complaint #1995897
  37. #37

    control module

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "POWER TRAIN CONTROL MODULE AND ENGINE CONTROL MODULE FAILED UNDER HIGH SPEED ON A [REDACTED ADDRESS]. WE WERE ALMOST KILLED BY BEING REAR-ENDED TRAFFIC AS VEHICLE CAME TO A COMPLETE STOP, ENGINE OFF, AND COMPLETELY DEAD. NOT ABLE TO STEER OR BRAKE. VEHICLE HAS…"~12,854 mi, complaint #1426124
    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY STARTED ITSELF WITHOUT WARNING. WOODY SANDERS FORD ([REDACTED ADDRESS], CINCINNATI, OH) WAS CONTACTED AND STATED THAT THIS PARTICULAR FAILURE ONLY APPLIED TO THE POLIC…"~13,000 mi, complaint #1443347
    • "The contact owns a 2016 Ford Explorer. The contact stated while driving 30 MPH, the vehicle lost motive power. The vehicle was steered to the side of the road and restarted. The vehicle was taken to a dealer where it was diagnosed that PCM needed to be updated…"~56,000 mi, complaint #1978448
    • "The contact owns a 2016 Ford Explorer. The contact stated while driving at undisclosed speeds, the instrument panel intermittently went blank. The vehicle was taken to a dealer for a diagnostic test. The contact was informed that the APIM (Accessory Protocol I…"~65,000 mi, complaint #1913886
    • "The contact owns a 2016 Ford Explorer. The contact stated that while his wife was driving at approximately 45 MPH, the vehicle made an abnormal loud sound. There was no warning light illuminated. The contact’s wife was able to navigate off the road. Additiona…"~100,000 mi, complaint #1883175
  38. #38

    catalytic converter

    3 unsafe, 2 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE EMITTED A ROTTEN EGG ODOR FROM THE CATALYTIC CONVERTOR. THE ODOR INTENSIFIED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. KOONS FORD WAS CONTACTED AND STATED THAT THE ODOR WAS INHERENT…"~500 mi, complaint #1396670
    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 35 MPH, A SULFURIC, EGG-LIKE ODOR ENTERED THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE ODOR WAS NOTICED OVER A DOZEN TIMES, ESPECIALLY DURING HEAVY ACCELERATION OR DRIVING UP AN INCLINE. THE VEH…"~5,000 mi, complaint #1392206
    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED INSIDE HIS GARAGE WHEN HE STARTED TO SMELL A HEAVY EXHAUST ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TA…"~107,000 mi, complaint #1702674
  39. #39

    driveshaft axle cv

    5 unsafe

    5
    incidents

    Commonly reported, insufficient mileage data - n=10, median 94,500 mi, no reliable range below 25 reports.

    • "SAME ISSUE AS NHTSA ID NUMBER: 11042260. AT 7,000 MILES WHEN THE VEHICLE GOES INTO REVERSE WE HEAR A LOUD THUMPING SOUND AS THOUGH YOU RAN OVER SOMETHING. THIS IS HAPPENS MORE WHEN REVERSING WITH A TURN THAN STRAIGHT BUT SELDOM WHILE BACKING STRAIGHT OUT AS WE…"~7,000 mi, complaint #1464020
    • "WHILE DRIVING ON CITY STREET THERE WAS A BURNED RUBBER SMELL OUTSIDE VEHICLE, FOLLOWED BY STRONG SMELL OF NATURAL GAS INSIDE PASSENGER COMPARTMENT. WHILE DRIVING THERE WAS A RATTLING OR THUMPING SOUND. THINKING BACK, THERE WAS A NATURAL GAS SMELL OUTSIDE THE…"~9,800 mi, complaint #1285842
    • "The contact owns a 2016 Ford Explorer. The contact stated while driving at various speeds, the vehicle was shuddering significantly and was emitting abnormal rumbling sounds. There were no warning lights illuminated. The vehicle was taken to the dealer who inf…"~47,075 mi, complaint #1833502
    • "CAR MAKES A KNOCKING NOISE WHEN TURNING(CURVING) SOUNDS LIKE A JAR OF MARBLES. GOT THE AXLES REPLACED AND STILL DOES IT"~48,000 mi, complaint #1478700
  40. #40

    noise or vibration unspecified

    1 unsafe, 4 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "HI I NEED HELP WE ARE HAVING ISSUE WITH OUR 2016 FORD EXPLORER SPORT WE ONLY HAVE IT FOR 3 MONTHS 2K MILEAGE, WE NOTICED THE HOOD VIBRATE AT 65MPH OR OVER ON FREEWAY, I BROUGHT IT TO MY NEAREST FORD DEALER, "FORD SERRAMONTE" ON 05/16/16 THE SERVICE MANAGER NAM…"~1,000 mi, complaint #1288905
    • "WHEN DRIVING ON THE HIGHWAY THERE IS A BUZZING NOISE COMING FROM THE COWL GRILLE PANEL ON THE WINDSHIELD. IT BECOMES VERY DISTRACTING AND HARD TO HEAR ANY AUDIO."~35,000 mi, complaint #1564411
    • "WHISTLE OR BUZZ-TYPE NOISE FROM FRONT COWL PANEL GRILLE COVER. FORD DEALERSHIP CONFIRMS THIS "BODY DEFECT ISSUE" BUT WILL NOT COVER IT UNDER ANY WARRANTY. WANT $1,300 TO FIX. THIS IS THE ISSUE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=VWC3-PTT3L0&T=49S"~39,900 mi, complaint #1553630
    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE A GRINDING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MIL…"~78,597 mi, complaint #1592036
  41. #41

    paint and clearcoat

    3 unsafe, 2 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "PAINT STARTS TO BULDGE AND FLAKES. STRONG SMELL OF CARBON MONOXIDE INSIDE THE CABIN WHILE DRIVING."~8,000 mi, complaint #1478330
    • "COMPLAINT #1 -PAINT FACTORY PAINT FINISH ON VEHICLE IS VERY POOR. THIN PAINT AND PRIMER CLEARLY VISIBLE IN SEVERAL AREAS (SEE PICTURES ATTACHED). I BELIEVE THIS DOES NOT MEET SPECIFIED PAINT DENSITY REGULATIONS. COMPLAINT #2- EXHAUST LEAK UNDER HEAVI…"~10,500 mi, complaint #1357249
    • "PAINT BUBBLING AND PEELING AROUND FRONT EDGE OF HOOD SHOWING RUST UNDERNEATH. VEHICLE IS GARAGE KEPT AND CLEANED REGULARLY."~34,000 mi, complaint #1724159
    • "PAINT ON THE HOOD IS BUBBLING UP AND CHIPPING OFF, CAUSING CORROSION WHERE THE PAINT HAS CHIPPED OFF."~35,000 mi, complaint #1523660
  42. #42

    sunroof

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE REAR SUNROOF EXPLODED, I WAS DRIVING DOWN TOLLWAY 99 OUT SIDE OF HOUSTON TEXAS, AT ABOUT 60 MPH. THE ROADWAY IS FLAT AND STRAIGHT THE 4+ LANES ARE 150 YARD APART, NO OVERPASSES. THERE WERE NO OTHER CARS OR TRUCKS WITHIN 100 YARDS OR MORE. AND A VERY LOU…"~8,000 mi, complaint #1285133
    • "I WAS DRIVING DOWN THE HIGHWAY (RT. 84) IN PA AND ALL OF A SUDDEN I HEARD A REALLY LOUD "POP" NOISE. I THOUGH THAT I BLEW A TIRE BUT MY GAUGES WERE ALL FINE. THEN I STARTED TO HEAR THE WIND AS IF A WINDOW BROKE. I ARRIVED AT MY DESTINATION TO FIND OUT THAT MY…"~41,000 mi, complaint #1528514
  43. #43

    emissions aftertreatment

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "STRONG EMISSIONS SMELL THAT IS CAUSING DIZZINESS AND MAJOR HEADACHES WHEN WE DRIVE IT."~3,000 mi, complaint #1415331
    • "WHILE GETTING ON THE FREEWAY EMISSIONS COME THRU THE A/C AND AT TIMES THE ENTIRE A/C CUTS OUT AND A BIGGER PUFF OF THESE SAME EMISSIONS COMES OUT AGAIN THRU THE A/C VENTS...A FEW WEEKS AGO IT STARTED A TO HESITATE WHEN LEAVING STOP SIGNS OR LIGHTS...TO THE P…"~15,000 mi, complaint #1484166
    • "EMISSION ODOR ENTERING CABIN DURING ACCELERATION"~16,000 mi, complaint #1411469
    • "PERSISTENT EMISSIONS SMELL IN CABIN CAUSING HEADACHES FOR THE DRIVER. ROESCHE FORD IN ELMHURST ILLINOIS CONDUCTED WARRANTY WORK WHICH CONSISTED OF "REPROGRAMMING" THE CAR. THE FIX DID NOT WORK AND ROESCH FILED AN APPEL TO FORD - WHO IS DENYING LIABILITY AND CL…"~55,000 mi, complaint #1619215
  44. #44

    engine oil consumption

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "THERE IS A ROTTEN EGG SMELL EVERYTIME WE ACCELERATE AT A HIGH SPEED WHEN THE ECOBOOST IS USED. I'VE TAKEN IT TO FORD TO HAVE SEALS CHECKED AND THE SMELL IS STILL THERE. MY TODDLER COMPLAINS OF HEADACHES EVERYTIME WE'RE IN THE VEHICLE AND I'VE HAD NAUSEA SEVERA…"~28,000 mi, complaint #1468016
    • "APRIL 23, 2019 FORD EXPLORER SPORT ECOBOOST ENGINE TIMING COVER OIL LEAK AT 56823 MILES. FORD SERVICE ADVISOR STATED THIS IS A COMMON ISSUE WITH THE ECOBOOST ENGINE."~56,800 mi, complaint #1583508
    • "The contact owns a 2016 Ford Explorer. The contact stated that while his wife was driving at an undisclosed speed, she noticed a white cloud of smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to the residenc…"~100,000 mi, complaint #1863720
  45. #45

    fluid leak unspecified

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I AM HAVING FUME LEAKAGE INTO THE CABIN OF MY VEHICLE. I TOOK MY VEHICLE IN TO DAHL FORD -LA CROSSE AND THEY HAD THE VEHICLE FOR OVER 2 WEEKS. WHEN I CALLED THE TECH PERSON TOLD ME THEY WERE WAITING FOR PARTS TO FIX MY VEHICLE AND THAT THERE WAS A LEAK INTO…"~31,000 mi, complaint #1399599
    • "The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). The contact stated that water was leaking onto the passenger’s side floorboard and passenger’s side door, caus…"~86,800 mi, complaint #2120452
  46. #46

    suspension struts shocks

    1 stranded, 3 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 50 MPH, THE "SEE OWNER'S MANUAL" MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE IMMEDIATELY STALLED AND STOPPED, BUT DID NOT SHUT DOWN. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHE…"~11,108 mi, complaint #1292295
    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT UPON MAKING A SHARP TURN FROM LEFT TO RIGHT AT A LOW RATE OF SPEED, AN ABNORMAL CLANKING SOUND WOULD EMIT FROM THE UNDERCARRIAGE OF THE VEHICLE. THE CONTACT HAD TAKEN THE VEHICLE TO BALISE FORD…"~61,000 mi, complaint #1729431
    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. WOOD…"~70,000 mi, complaint #1584387
  47. #47

    climate control module

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "PURCHASED A USED 2016 FORD EXPLORER W/24K ON 8/23/16. CAB FILLS WITH CARBON MONOXIDE. CALLED DEALERSHIP, WE WERE 260 MILES AWAY, THEY SAID IT WAS AN EASY FIX, WAS TOLD TO TURN OFF RECYCLE FOR OUR TRIP BACK. TOOK VEHICLE BACK TO DEALERSHIP. THEY WERE AWARE OF…"~24,000 mi, complaint #1344408
    • "SMELL OF SULFUR OR NATURAL GAS IN THE CABIN, CAUSING HEADACHES AND DIZZINESS. THE ISSUE SEEMS TO BE WORSENED IF CLIMATE CONTROL FANS ARE BLOWING. THE ISSUE OCCURS WHILE DRIVING OR IDLING."~65,000 mi, complaint #1588866
  48. #48

    engine turbo supercharger

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 45 MPH, THE VEHICLE, JERKED, LOST POWER, AND CAME TO A COMPLETE STOP. THE FAILURES OCCURRED WITHOUT WARNING. THE CONTACT NOTICED AN ODOR COMING FROM THE REAR OF THE VEHICLE. THE CONTACT ATTEMPTED TO DEPR…"~67,000 mi, complaint #1631766
  49. #49

    infotainment head unit

    1 unsafe, 2 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "Stereo/ inside lights turn off randomly. Unable to know if others can see if blinkers are on or not. Has not been checked due to high out of pocket cost through dealership. No warning lights ever come on from the times the issues have occurred."~101,837 mi, complaint #1980376
  50. #50

    software or update

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "DRIVING DOWN THE ROAD AT 45 MPH WHEN THE ENGINE RPM'S DROPPED BELOW 1,000 AND I LOST ALL THROTTLE CONTROLS. I HAD TO SHIFT INTO N AND COAST INTO THE MEDIAN. ONCE STOPPED, I TURNED THE VEHICLE OFF AND ON AGAIN BUT STILL HAD NO THROTTLE CONTROLS. VEHICLE HAS 6,7…"~6,700 mi, complaint #1322674
    • "PER FORD WEBSITE, I WAS TOLD THAT MY SYNC SOFTWARE NEED AN UPGRADE WHEN I TYPED IN THE VIN, THEN I FOLLOW THE INSTRUCTION ON WEBSITE BUT THE PROGRAM I DOWNLOADED MESSED UP MY APIM MODULE ON MY CAR AND RADIO, GPS, AND OTHER FUNCTION AE NOT WORKING. SO I TOOK MY…"~55,236 mi, complaint #1693016
    • "STEERING FAULT WARNING CAME ON THREE TIMES. THE THIRD TIME, STEERING ALSO FROZE UP AND THE TRACTION CONTROL WARNING LIGHTS CAME ON; I TURNED OFF THE MOTOR AND THEN BACK ON AND THE STEERING WORKED AGAIN. I TOOK IT TO THE DEALER AND THEY DID AN SOFTWARE UPDATE.…"~76,000 mi, complaint #1574007
  51. #51

    unintended acceleration

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact called on behalf of his wife, who owns a 2016 Ford Explorer. The contact stated that while reversing at an undisclosed speed, the vehicle independently accelerated. The check engine warning light was illuminated. The contact researched online and w…"~155,000 mi, complaint #2229576
  52. #52

    instrument cluster

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL INTERMITTENTLY ILLUMINATED. IN ADDITION, THE INSTRUMENT PANEL INDICATORS INTERMITTENTLY DIMMED. THE VEHICLE WAS TAKEN TO CHUCK COLVIN FO…"~38,000 mi, complaint #1484528
    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 20 MPH, THE INSTRUMENT PANEL LIGHTS FLASHED ON AND OFF. THE CONTACT ALSO STATED THAT THE REARVIEW CAMERA WAS NOT FUNCTIONING PROPERLY. THE VEHICLE WAS TAKEN TO DUBLIN HYUNDAI (LOCATED AT [REDACTED ADDRES…"~53,000 mi, complaint #1581772
  53. #53

    lighting exterior

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "FORD DESIGNED THE HEADLIGHTS IN THE 2016 FORD EXPLORER SO THAT THE LED LOW BEAM IS BUILT INTO THE HOUSING. SO YOU EITHER HAVE TO REPLACE THE VERY EXPENSIVE HOUSING (1,000) WHEN YOUR LOW BEAM GOES OUT OR DRIVE WITH LESS VISIBILITY. MOST PEOPLE DO NOT HAVE $1,00…"complaint #1726292
    • "Issues with headlight housing unit getting moisture in it causing lights to malfunction. Driver headlight won't work and passenger headlight will turn off while driving then back on and off again. It does this continously at random making it dangerous for myse…"complaint #2086263
  54. #54

    wheel or rim

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING OUT OF A PARKING LOT, A WHINING SOUND WAS HEARD FROM THE FRONT DRIVER'S SIDE WHEEL. IN ADDITION, THE STEERING COLUMN MADE A POPPING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. FURTHERMORE, WHILE…"~59,500 mi, complaint #1563939
  55. #55

    wiper and washer

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "REAR WINDOW WIPER IS NOT WORKING ANYMORE."~31,000 mi, complaint #1304786
    • "EMPLOYEE WAS DRIVING HOME FROM WORK. HE HAD WARMED UP HIS CAR BEFORE DRIVING ABOUT 10 MINUTES. ALL OF A SUDDEN HIS BACK WINDOW EXPLODED. WEATHER WAS COLDER. FOUND ONLINE THAT THERE WAS A PROBLEM WITH FORD'S WINDOWS HAVING ISSUES WITH WINDOWS GETTING TOO HO…"~55,000 mi, complaint #1667154
  56. #56

    abs module

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "SEPT 31ST - WITH 358 MILES AND LESS THAN OWNED FOR 24 HOURS ALL ADAPTIVE EQUIPMENT FAILED, FLASHING ABS FAILURE LOSS OF SPEED CONTROL. OCT 1ST CAR TAKEN TO JCLEWIS FORD IN SAVANAH,GA, WAS CALLED BY THE DEALER APPROXIMATELY 3 HOURS LATER AND WAS TOLD TO PICK…"complaint #1220384
  57. #57

    adas collision warning

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the "Pre-Collision Assist Unavailable" and "Cruise Control" messages were displayed. There were no warning lights illuminated. The vehicle was taken to the dealer,…"~90,000 mi, complaint #2009100
  58. #58

    adas lane keeping

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THIS IS THE SECOND TIME THIS HAPPENED TO ME WHILE DRIVING MY 2016 EXPLORER LIMITED. MY CAR HAS EVERY OPTION AVAILABLE. A FEW MONTHS AGO AS I WAS TURNING ONTO THE HIGHWAY A "LANE KEEPING SYS MALFUNCTION" ALERT CAME ACROSS MY DISPLAY AND MY STEERING LOCKED IN PL…"~10,900 mi, complaint #1317310
  59. #59

    brake pads and rotors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I believe the 2016 Ford Explorer that I own was sold to me with the wrong front brake rotors. The issue with the rotors became apparent after removing the tires. Component has not been inspected by manufacturer, police, or insurance representative. No warning…"complaint #2074401
  60. #60

    corrosion and rust

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE HOOD OF THE VEHICLE IS RUSTING ALONG THE FRONT EDGE. IT STARTED WITH A SMALL AREA AT FIRST A YEAR AGO BY BUBBLING UP FROM UNDERNEATH. NOW THERE ARE SEVERAL VISIBLE AREAS ALONG THE FRONT EDGE OF THE HOOD DOING THE SAME. IT'S A MATTER OF TIME TIL THE RUST B…"~44,000 mi, complaint #1728508
  61. #61

    cruise control conventional

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "VEHICLE WAS IN CRUISE CONTROL AT ABOUT 60 MPH AND SUDDENLY DECELERATED TO 5-10 MPH AND WOULD NOT ACCELERATE. ENGINE, WRENCH AND AIR BAG LIGHT CAME ON. SHUT ENGINE OFF AND LET SIT AND RESTARTED. VEHICLE DROVE NORMAL BUT STILL HAD ENGINE LIGHT ON. TOOK TO DEALER…"~17,000 mi, complaint #1325924
  62. #62

    engine mounts

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the contact heard an abnormal sound coming from underneath the hood. The vehicle was taken to the dealer where it was diagnosed and determined that the motor mount…"~100,300 mi, complaint #1920205
  63. #63

    fuel pump

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THAT CONTACT STATED THAT WHILE DRIVING, THERE WAS AN ODOR OF FUEL EMITTING INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A UNKNOWN LOCAL FORD DEALER FOR A DIAGNOSIS WHERE THE MECHANIC ADVISED THE CONTACT THAT THE FU…"~40,000 mi, complaint #1442577
  64. #64

    parking brake

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "BOUGHT VEHICLE 4 MONTHS AGO. TODAY WHEN PULLING INTO MY DRIVEWAY I STOPPED AND PLACED MY CAR IN PARK. MY CAR CONTINUED TO ROLL DESPITE GEARSHIFT BEING IN PARK. IT STRUCK THE STONE ASPECT OF MY HOUSE LEAVING EXTENSIVE SCRATCHES AND SCRAPES OVER THE RIGHT FRO…"~6,100 mi, complaint #1307279
  65. #65

    parking sensors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ALL FRONT PARKING ASSIST RED LIGHTS AND ALARM CAME ON WHILE STOPPED THREE FEET BEHIND ANOTHER VEHICLE AT A TRAFFIC LIGHT. WHEN I TOOK MY FOOT OFF THE BRAKE AND ACCELERATED THE LIGHTS AND ALARM STOPPED. IT HAS NEVER HAPPENED, AGAIN."~4,100 mi, complaint #1367768
  66. #66

    starter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I JUST GOT BACK MY VEHICLE FROM THE DEALERSHIPS SERVICE CENTER AND ACCORDING TO THEIR FINDING THEIR WAS AN ISSUE WITH THE VEHICLES STARTER. I DROVE HOME PARKED THE CAR IN THE GARAGE THEN TURNED OFF THE IGNITION. THE VEHICLE WOULD TURN OFF, SO I PUSHED THE STA…"~14,000 mi, complaint #1346406
  67. #67

    timing belt or chain

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I’ve had it twice be an issue where the engine didn’t run quite right. The first time I took it to the mechanic it was determined the timing chain was bad and they also said this is a well known issue with the ecoboost engines in these explorers. Only about a…"complaint #2096504
  68. #68

    tpms

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "PURCHASED NEW 2016 FORD EXPLORER SPORT IN JAN 2017. LAST WEEK AT 5400 MILES TIRE SENSOR INDICATED THAT FRONT PASSENGER TIRE LOST AIR TO 6LBS WHILE PARKED. TOOK TO DEALER WHO SAID PUNCTURE OCCURRED WHICH NEVER DID OCCUR. SMALL CRACK IN SIDEWALL LOOKS LIKE DEFEC…"~5,400 mi, complaint #1387797
  69. #69

    transmission manual clutch

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "2016 FORD EXPLORER XLT WAS GREAT UNTIL I HIT 17,680 MILES. TRANSMISSION WENT INTO "LIMP MODE" AND WOULD NOT ACCELERATE. ENGINE/WRENCH LIGHT APPEARED ON THE DASH AND I BASICALLY CRAWLED TO THE DEALERSHIP. VERY SCARY WHEN STOPPED, PUT THE PEDAL TO FLOOR AND WOUL…"~17,680 mi, complaint #1414338
  70. #70

    unknown

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "LOSS OF CONSCIOUSNESS WHILE DRIVING THE VEHICLE. I SAW A NEWS REPORT THAT NHTSA WAS LOOKING INTO THE ISSUE AND IT COULD BE RELATED. THE VEHICLE WAS IN MOTION WITH THE A/C ON AND WINDOWS UP WHILE DRIVING ON A CITY STREET."~25,000 mi, complaint #1396592
  71. #71

    wheel bearing

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Vehicle started to feel heavy, and vibrate harder through the gas pedal and steering wheel. I took it to my local auto shop and the wheel bearing needs replaced. "complaint #1761195

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 15V464000, 15V605000, 16V183000, 16V475000, 17E048000, 17V767000, 19V435000, 20V675000, 20V692000, 21V316000, 21V537000, 24V031000, 25V347000, 25V685000, 26V448000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for FORD EXPLORER directly.