2014 FORD EXPLORER

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    exhaust system

    252 unsafe, 32 annoyance

    284
    incidents
    Typical range: 3,000–50,000 mi

    Median 29,000 mi, based on 301 reports (19% had no usable mileage)

    • "SINCE I'VE OWNED MY 2014 FORD EXPLORER FOR THE PAST SIX MONTHS I GET SULFUR SMELLING EXHAUST FUMES COMING FROM THE A/C VENTS WHEN QUICKLY ACCELERATING EVEN IF THE A/C IS IN RECIRC MODE AND EVEN WHEN THE FUEL TANK IS NOT FULL. IT IS DEFINITELY EXHAUST ODORS AND…"~500 mi, complaint #1117115
    • "FOUL SMELLING EXHAUST FUMES ENTER CABIN AFTER ACCELERATION. OFTEN HAPPENS WHEN GOING UP HILL OR ENTERING THE INTERSTATE. IT SEEMS TO BE WORSE WHEN CABIN AC IS ON RE CIRCULATION. HAS ALSO HAPPENED WHEN PASSING ANOTHER VEHICLE. VERY NOTICEABLE DURING SUMMER…"~15,500 mi, complaint #1296030
    • "WE SMELL EXHAUST GAS WHEN THE CAR IS IN FULL THROTTLE, LIKE WHEN CLIMBING A STEEP ROAD OR MERGING INTO FREEWAY RAMPS, OR JUST ANY SORT OF HARD(ISH) ACCELERATION. ODOR IS ALSO DETECTED WHEN THE AIR CONDITIONER WAS IN RECIRCULATION MODE. THIS HAS BEEN GOING ON S…"~36,000 mi, complaint #1295327
    • "WHEN ACCELERATING QUICKLY OR GOING UP HILL, WHICH CAUSES A HIGHER RPM, A HORRIBLE SMELL COMES IN THE CAR. IT SMELLS LIKE A CROSS BETWEEN ROTTEN EGGS AND BURNT HAIR. AFTER READING OTHER'S REPORTS, IT COULD BE THE EXHAUST BEING SUCKED INTO THE CAR. IT SEEMS T…"~52,000 mi, complaint #1397699
    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT TOOK THE VEHICLE TO ROWE FORD AUBURN ([REDACTED ADDRESS], AUBURN, ME 04210) FOR ROUTINE MAINTENANCE AND WAS INFORMED THAT THE EXHAUST MANIFOLD WAS LEAKING AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NO…"~165,000 mi, complaint #1616496
  2. #2

    steering electric assist

    183 unsafe

    183
    incidents
    Typical range: 63,500–119,500 mi

    Median 93,000 mi, based on 161 reports (41% had no usable mileage)

    • "VEHICLE STOPPED TO LET PASSENGERS OFF. STOPPED ENGINE. RESTARTED THE ENGINE, STARTED TO PULL AWAY FROM CURVE AND POWER STEERING FAILED AND RECEIVED STEERING ASSIST FAULT ALARM. VEHICLE WAS SUBSEQUENTLY DRIVEN WITH NO POWER STEERING. ALSO, NOTED THE FOLLOWING:…"~2,500 mi, complaint #1073297
    • "AT 61946 THE ELECTRONIC POWER STEERING FAILED. WHILE THE WIFE WAS DRIVING SHE NOTICED A DISTINCTIVE NOISE WHEN SHE TURNED AND IT PULLED SUDDENLY TO THE LEFT. FORTUNATELY THERE WAS NO ACCIDENT. UPON A INTERNET I FOUND THAT FROM 2008-2013 FORD EXPLORERS HAD H…"~61,946 mi, complaint #1502809
    • "STOPPED FOR FUEL ON 5/13/18. WHEN I RESTARTED THE VEHICLE I RECEIVED A WARNING STATING SERVICE POWER STEERING ASSIST FAILURE. NO LONGER HAVE POWER STEERING, TRACTION CONTROL, OR TURN SIGNALS. BRINGING IT TO THE DEALERSHIP TODAY. VEHICLE WAS MANUFACTURED 10/201…"~82,300 mi, complaint #1468216
    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING AT 70 MPH, THE "POWER STEERING FAILED" WARNING MESSAGE ILLUMINATED. DOAN FORD IN BELMONT, OHIO WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS PENDING REPAIRS. THE MANUFAC…"~110,000 mi, complaint #1453153
    • "The contact's sister owns a 2014 Ford Explorer. The contact stated that while his sister was driving 75 MPH, the power steering assist fault warning message appeared on the instrument panel. The steering wheel became firm and his sister was unable to drive the…"~180,000 mi, complaint #1835127
  3. #3

    steering rack mechanical

    130 unsafe

    130
    incidents
    Typical range: 60,000–120,000 mi

    Median 85,000 mi, based on 120 reports (38% had no usable mileage)

    • "STEERING IS INOPERABLE. NO POWER STEERING AT ALL WHILE DRIVING. CAN NOT TURN LEFT OR RIGHT, HAVE TO PULL OVER TO BE SAFE. ERROR MESSAGE SAYS TERRAIN MANAGEMENT FAILURE AND ADVANCED TRAC SYSTEM FAILURE. DEALER REPLACED THE WHOLE POWER STEERING RACK AND RETURN M…"~11,642 mi, complaint #1216754
    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING FAILED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE STEERING WHEEL WOULD LOCK/SEIZE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE…"~55,000 mi, complaint #1261192
    • "ON 7-09-2020, WHILE MAKING A TURN ON A COUNTY ROAD DOING APPROXIMATELY 4 MPHS, MY STEERING LOCKED UP AND BUT BRAKES MALFUNCTIONING CAUSING MY VEHICLE TO GO OFF ROADWAYINTO INTO A FIELD. THE STEERING WHEEL WHILE TURNING CAUSED A HORRIBLE SCREECH AND WAS H…"~80,000 mi, complaint #1676905
    • "The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering wheel locked inadvertently. The message "Traction Failure - Stop Safely" and several unknown warning lights were illuminated. There was no furthe…"~94,000 mi, complaint #1914649
    • "WHEEL WOULD LOCK UP WHEN STARTING THE CAR TO DRIVE. LIGHT CAME ON STATING STEERING ASSIST FAULT SERVICE REQUIRED. THIS VEHICLE ONLY HAS 69,306.7 MILES ON IT AND IS ONLY USED TO GO BACK AND FORTH TO WORK AND WAS PURCHASED IN SEPTEMBER 2014 AND NOW IT IS MARCH 2…"~693,067 mi, complaint #1552817
  4. #4

    glass and windshield

    68 unsafe, 4 annoyance

    72
    incidents
    Typical range: 48,500–108,000 mi

    Median 84,000 mi, based on 45 reports (55% had no usable mileage)

    • "WAS SITTING IN MY NEW FORD EXPLORER 2014 SPORT, WHEN HEARD A LOUD POP LIKE A GUN.. GOT OUT AND WALKED AROUND CAR TO SEE IF SOMETHING HIT ME.. NOTHING! STARTED TO DRIVE AWAY AT AROUND 20MPH.. STARTED TO HEAR ROAD NOISE COMING FROM SUNROOF.STARTED TO RETRACT SHA…"~1,000 mi, complaint #1071602
    • "PASSENGER SIDE WINDSHIELD TRIM PEELING BACK AND SEPARATING FROM THE WINDSHIELD, HEAVY VIBRATION NOISE OCCURS AT SPEEDS OVER 15 MPH, AT 65 IT IS DEAFENING. NO ACCIDENT, NO ROUGH TRAVEL, THIS IS A SOCCER MOM CAR, THAT GOES TO SCHOOL, SUPERMARKET AND HOME. NO…"~42,534 mi, complaint #1363809
    • "MY HUSBAND AND I WERE DRIVING ONTO THE HIGHWAY, GOING LESS THAN 50 MPH, WHEN WE HEARD A VERY LOUD EXPLOSION THAT RATTLED OUR HEADS AND MADE OUR EARS RING. THERE WASN'T ANYTHING THAT HIT US OR THAT HAD FELL ON SUNROOF AT ALL SO WE WERE BOTH IN SHOCK AS TO WHAT…"~71,600 mi, complaint #1343618
    • "The contact owns a 2014 Ford Explorer. The contact stated that the windshield frame dislodged, and the contact was able to perform a self-repair with sealant. The vehicle was taken to the dealer to inquire of a recall. The dealer did not find a recall associat…"~97,000 mi, complaint #1984501
    • "The contact owns a 2014 Ford Explorer. The contact stated that while driving at 75 MPH, the windshield trim panel detached. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and infor…"~185,000 mi, complaint #1870342
  5. #5

    other

    46 unsafe, 24 annoyance

    70
    incidents
    Typical range: 41,500–114,000 mi

    Median 67,000 mi, based on 37 reports (69% had no usable mileage)

    • "WHEN MY HUSBAND CLOSED THE HOOD IT DENTED. ONE SHOULD HAVE A REASONABLE EXPECTATION THAT WHEN YOU CLOSE THE HOOD THAT THE METAL WILL NOT BEND. I BELIEVE THAT THE ALUMINUM THAT THEY ARE USING IS OF TOO THIN/ INFERIOR GRADE. I WOULD HATE TO SEE WHAT WOULD HAP…"~10,993 mi, complaint #1162368
    • "HAD BAD SMELL IN EXPLORER WHILE DRIVING TO VACATION DESTINATION. HAD NOT NOTICED THIS PREVIOUSLY BUT SINCE THEN HAVE NOTICED IT SEVERAL TIMES. I NEED TO DRIVE WITH WINDOWS OPEN OR CANNOT STAND THE SMELL. THIS HAPPENS MOSTLY ON DRIVING HIGHWAYS"~34,000 mi, complaint #1395676
    • "I DRIVE MY FORD EXPLORER ALMOST EVERY DAY AND I WAS BECOMING PROGRESSIVELY FATIGUED AND DIZZY ( LOSS OF NORMAL BALANCE). I COULD NOT PIN PONT THE PROBLEM AREA UNTIL I RECEIVED AN "URGENT RECALL NOTICE" FROM OUR REGULAR FORD DEALERSHIP IN BELVIDERE, ILLINOIS. M…"~52,980 mi, complaint #1445297
    • "DURING COMMUTES TO AND FROM WORK, TYPICALLY WITH STOP-AND-GO CONDITIONS AT SLOW SPEED, I BECOME VERY SLEEPY AND INATTENTIVE, ALMOST TO THE POINT OF PASSING OUT. THIS HAPPENED RECENTLY AFTER HAVING THE CAR SERVICED FOR OIL CHANGE AND A STANDARD 15-POINT INSPEC…"~67,250 mi, complaint #1449656
    • "****** DUPLICATE VOQ ****** THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11442983*DJR ***** DUPLICATE VOQ ****** "~168,075 mi, complaint #1782112
  6. #6

    backup camera

    26 unsafe, 19 annoyance

    45
    incidents
    Typical range: 70,000–140,000 mi

    Median 91,000 mi, based on 26 reports (62% had no usable mileage)

    • "WHEN REAR CAMERA IS IN USE IT TENDS TO HAVE A DELAY SHOWING REAR ACTIVITY, FLASHES ON AND OFF AND/OR THE SYNC SCREEN GOES COMPLETELY BLANK"~38,900 mi, complaint #1707485
    • "The contact owns a 2014 Ford Explorer. The contact stated while reversing, the rear-view camera malfunctioned and failed to display an image. The contact stated that occasionally while reversing, the rear-view camera activated and then the image suddenly disap…"~70,000 mi, complaint #1914674
    • "BACKUP CAMERA NOT WORKING. IT GOES BLACK AND STATES "CAMERA UNAVAILABLE. CONTACT YOUR DEALERSHIP." THIS HAPPENS ANYTIME WHEN IN REVERSE."~108,346 mi, complaint #1698530
    • "WHEN ENGAGING THE VEHICLE INTO REVERSE AND DRIVING, THE BACK-UP CAMERA OFTEN GLITCHES AND OFTEN GOES BLACK. SHOWS ERROR "BACK UP CAMERA NOT AVAILABLE. CONTACT DEALERSHIP". I KNOW THE 2020 MODELS HAVE JUST HAD A RECALL FOR THIS EXACT SAME ISSUE."~130,000 mi, complaint #1700801
    • "Back up camera malfunctions randomly,shuts off while backing up or doesn't function at all."~158,888 mi, complaint #1989201
  7. #7

    airbag system

    41 unsafe, 2 annoyance

    43
    incidents
    Typical range: 42,500–78,500 mi

    Median 60,000 mi, based on 41 reports (40% had no usable mileage)

    • "WHILE APPROACHING AN INTERSECTION FROM THE SOUTH, A CAR CROSSED THE INTERSECTION IN FRONT OF US, TRAVELING EAST. I APPLIED THE BRAKES BUT NOT IN TIME TO AVOID HITTING THE CAR BROADSIDE. FRONT AIRBAGS DEPLOYED AS DID THE SIDE AIR BAGS ON THE DRIVER SIDE. THE…"~2,000 mi, complaint #1085903
    • "VEHICLE UNDER SRS WARRANTY, 5 YEAR -60,000 MILE WARRANTY AND AIRBAG LIGHT ILLUMINATES. TAKEN TO DEALER AND COMPLAINT WITH FORD. NOTIFIED IT IS A BAD CONNECTOR IN THE REAR SEAT TO INFLATABLE SEATBELT AIRBAGS. AIRBAG SYSTEM WILL NOT WORK UNLESS REPLACED. NOT…"~39,711 mi, complaint #1448348
    • "AIRBAG LIGHT CAME ON WHEN I TURNED THE VEHICLE ON AND WOULD NOT GO OFF. TOOK INTO FORD TO BE DIAGNOSED, WAS TOLD IT IS THE REAR SEAT INFLATOR CONTROL."~59,813 mi, complaint #1524846
    • "The contact owns a 2014 Ford Explorer. The contact stated that on several occasions while driving at undisclosed speeds, the air bag warning light intermittently illuminated. Additionally, the contact stated that the vehicle was previously taken to the dealer…"~77,000 mi, complaint #1913339
    • "The contact owns a 2014 Ford Explorer. The contact stated that while driving at 65 MPH, another vehicle driving at a high rate of speed abruptly merged into his lane and collided with the contact on the front passenger side of the vehicle, sending the vehicle…"~160,000 mi, complaint #1984593
  8. #8

    power steering hydraulic

    41 unsafe, 1 annoyance

    42
    incidents
    Typical range: 57,000–110,500 mi

    Median 74,500 mi, based on 32 reports (37% had no usable mileage)

    • "POWER STEERING ASSIST FAULT LIGHT CAME ON. POWER STEERING WENT OUT COMPLETELY. VEHICLE HAS LESS THAN 20,000 MILES ON IT."~17,000 mi, complaint #1708325
    • "RECENTLY HAD TO REPLACE A FAILED POWER STEERING ISSUE, AND I AM READING THAT MANY OTHERS ARE HAVING THE SAME ISSUE. FORD HAS INDICATED THAT MY VEHICLE IS NOT CURRENTLY UNDER A RECALL, BUT OBVIOUSLY IT IS EFFECTING MORE VEHICLES THAN JUST THE ONES THEY HAVE REC…"~58,000 mi, complaint #1296356
    • "OUR 2014 FORD EXPLORER SPORT HAS SUDDENLY LOST ITS POWER STEERING MAKING IT VERY DIFFICULT TO DRIVE AND HAS A TENDENCY TO JERK THE WHEEL LEFT AND RIGHT WHEN DRIVING. THIS I'M TOLD IS NOT UNDER WARRANTY AND WILL COST APPROXIMATELY $1800 TO FIX. I BELIEVE THE TH…"~73,800 mi, complaint #1378457
    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 70 MPH, THE POWER STEERING MALFUNCTIONED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (RUXER FORD LINCOLN, INC., [REDACTED ADDRESS], JASPER, IN 47546, [REDACTED PHONE]) WHERE IT WAS DIAGNOSED THA…"~100,000 mi, complaint #1488225
    • "WHY HAS THERE NOT BEEN AN UPDATED RECALL ON THE 2014 EXPLORER ON LOSING ITS POWER STEERING? I JUST TURNED MY VEHICLE ON TO AUTONATION FORD IN BURLESON, TX TO GET THE REAR TOW LINK RECALL REPAIRED AND THE ASSOCIATE TOLD ME THE POWER STEERING WAS NOT A CAUSE IN…"~150,000 mi, complaint #1737153
  9. #9

    engine cooling

    2 stranded, 32 unsafe, 2 annoyance

    36
    incidents
    Typical range: 80,500–142,000 mi

    Median 105,000 mi, based on 25 reports (51% had no usable mileage)

    • "UPON ACCELERATION IN PASSING GEAR THERE'S A FOUL ODOR COMING THRU THE AIR VENTS. IT SMELLS LIKE AN OVER HEATED HAIR DRYER. IT'S BAD ENOUGH THAT THE WINDOWS NEED TO BE OPENED TO LET THE ODOR OUT. MY SUV IS IN THE SHOP FOR THE 2ND TIME IN A YEAR WITH THE SAME PR…"~27,782 mi, complaint #1479992
    • "ON SUNDAY SEPTERMBER 1ST WHILE I WAS DRIVING BACK HOME A LIGHT ON MY DASHBOARD CAME ON, IT SAID "ENGINE COOLANT OVER TEMPERATURE" IN RED LIGHT. I WAS SCARE BECAUSE I WAS STUCK IN THE FREEWAY AND I WAS STILL FAR AWAY FROM HIM AND MY KIDS WERE IN THE BACK. I DRO…"~82,316 mi, complaint #1600042
    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED WHILE THE VEHICLE WAS GETTING TOPPED OFF WITH COOLANT, SHE NOTICED THAT COOLANT WAS LEAKING FROM THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO DON FRANKL…"~96,000 mi, complaint #1743166
    • "The contact owns a 2014 Ford Explorer. The contact stated that while driving the vehicle, the vehicle started to overheat. The check engine warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that…"~133,553 mi, complaint #1775194
    • "The contact owns a 2014 Ford Explorer. The contact stated while driving 30 MPH and making a left turn, the low coolant warning light was illuminated. The contact was able to park on the side of the roadway. The contact stated that her husband later added coola…"~160,000 mi, complaint #1822477
  10. #10

    suspension arms and bushings

    27 unsafe, 1 annoyance

    28
    incidents
    Typical range: 21,500–125,000 mi

    Median 100,000 mi, based on 39 reports (32% had no usable mileage)

    • "TO AVOID HITTING ANOTHER VEHICLE THAT ILLEGALLY CAME INTO THE LANE I WAS ENTERING (THEY WERE DRIVING ON THE SHOULDER), I HAD TO TAKE EVASIVE ACTION, WHICH CAUSED ME TO TURN MY VEHICLE INTO A CURB. AT THE TIME, I WAS TRAVELING 15 TO MAYBE 20 MPH. AFTER HITTIN…"~5,677 mi, complaint #1047273
    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE REAR SUSPENSION MADE NOISES WITHOUT WARNING. THE CONTACT DROVE TO GORDIE BOUCHER FORD LINCOLN OF JANESVILLE (2727 US-14, JANESVILLE, WI 53545, [REDACTED PHONE]) WHERE IT WAS DIAGNOSED…"~44,000 mi, complaint #1603845
    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY AT 65 MPH, THE REAR TOE LINK SPLIT IN HALF WHICH CAUSED THE VEHICLE TO LOSE CONTROL AND SLAM INTO THE GUARDRAIL ON THE DRIVER'S SIDE. THE VEHICLE BOUNCED AND SPUN 2…"~80,000 mi, complaint #1697888
    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH AND MAKING A TURN, IT FELT AS IF THE REAR TIRE HAD SLIPPED ON ICE WITH A LOUD ABNORMAL SOUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE TO…"~110,000 mi, complaint #1702920
    • "The contact owns a 2014 Ford Explorer. The contact stated that after making a left turn, the vehicle jerked in the opposite direction, and then the steering wheel became difficult to turn, and she crashed into a parked vehicle. The check engine and air bag war…"~171,679 mi, complaint #1886222
  11. #11

    transmission automatic

    26 unsafe, 2 annoyance

    28
    incidents
    Typical range: 23,000–86,500 mi

    Median 45,500 mi, based on 26 reports (28% had no usable mileage)

    • "I BOUGHT MY FORD EXPLORER 2014 ON JULY 1ST 2013. ON AUGUST 1ST, 2013, MY CAR DID NOT MOVE FORWARD WHILE I STARTED THE CAR AND PUT IT TO 'D' (DRIVE) IN A PARKING LOT. INSTEAD, THE CAR WENT BACKWARDS WHILE I STEPPED ON GAS. I WAS VERY CONFUSED, AND THOUGHT I…"~1,100 mi, complaint #998807
    • "AFTER I PUT THE TRANSMISSION IN PARK AND TURN OFF THE VEHICLE, THE ALERT "TRANSMISSION NOT IN PARK" COMES ON. MY GEAR SHIFT IS IN THE PARK POSITION. I PUSH IN THE BUTTON MULTIPLE TIMES (WITHOUT MOVING THE SHIFTER) WHERE THE "P" ON THE DASH FLASHES TO SHOW I'M…"~38,000 mi, complaint #1334838
    • "TRANSMISSION NOT IN PARK AFTER SHIFTING INTO PARK"~52,300 mi, complaint #1613693
    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STARTED MAKING A LOUD GRINDING SOUND. THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED ONTO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO TRY-COUNTY…"~85,000 mi, complaint #1735092
    • "The contact owns a 2014 Ford Explorer. The contact stated while the vehicle was in park, it inadvertently shifted to reverse and the vehicle hit a tree. There was no failure warning lights. The vehicle was towed to a local mechanic and repaired the cosmetic da…"~130,000 mi, complaint #1819627
  12. #12

    interior trim

    15 unsafe, 1 broken, 9 annoyance

    25
    incidents

    Commonly reported, insufficient mileage data - n=13, median 41,000 mi, no reliable range below 25 reports.

    • "THE WINDOW TRIM ON BOTH SIDES OF THE FRONT WINDSHIELD BECAME LOOSE AND THEN FLEW OFF OF THE VEHICLE WHILE DRIVING. THE CAR HAS 3500 MILES. WHY IS THIS NOT A RECALL? OTHERS HAVE HAD THIS SAME ISSUE I HAVE LEARNED BY READING THESE FORUMS."~3,500 mi, complaint #1398081
    • "DRIVER'S SIDE WINDOW TRIM MOLDING HAS COME LOOSE TWICE. THIS IS A COMMON PROBLEM WITH NEWER MODEL FORD EXPLORERS. COST $200 TO REPAIR AND NOT COVERED UNDER EXTENDED WARRANTY. MINE CAME LOOSE WHILE DRIVING FORTUNATELY, OTHER'S HAVE FLOWN RIGHT OFF THE TRUCKS CA…"~30,000 mi, complaint #1348977
    • "WHILE DRIVING ON THE FREEWAY ON 2 OCCASIONS, THE A-PILAR TRIM PIECES HAVE FLOWN OFF OF BOTH THE DRIVER AND PASSENGER SIDE. THIS NEARLY CAUSED A COLLISION FOR THE VEHICLES DRIVING AROUND ME. I ALSO LEARNED THAT POSSIBLY SECONDARY TO THE TRIM PIECES FLYING OFF,…"~60,000 mi, complaint #1541614
    • "The contact owns a 2014 Ford Explorer. The contact stated while entering the driver’s side front door, she noticed that the trim panel cover material had separated at the top of the window. The contact also noticed the failure on the passenger’s side front doo…"~83,000 mi, complaint #1827681
    • "2014 MODEL FORD EXPLORER INNER INTERIOR DOOR PANELS, GLUE HOLDING UPPER MATERIAL ONTO DOOR PANEL HAS LET GO AND FOLDED OVER ON BOTH FRONT DOORS, THIS WAS AN ISSUE AND A RECALL/REPLACEMENT WAS ISSUES UNDER A TSB AS WELL, BUT FORD WILL ONLY FIX OR REPLACE WITHIN…"~93,000 mi, complaint #1711197
  13. #13

    door latch and hinge

    15 unsafe, 1 broken, 8 annoyance

    24
    incidents
    Typical range: 53,000–114,500 mi

    Median 80,000 mi, based on 36 reports (28% had no usable mileage)

    • "THE "DRIVER DOOR AJAR' WARNING LIGHT STAYS ON WHEN ENTERING OR EXITING THE VEHICLE EVEN WHEN THE DOOR IS CLOSED. I HAVE TO SLAM IT SEVERAL TIME TO GET THE LIGHT TO GO OFF."~25,000 mi, complaint #1482910
    • "DOOR AJAR ALERTS WITH THE DOOR SHUT. I HAVE TO OPEN AND SLAM DOOR TO GET IT TO CLEAR. I KNOW THIS IS A COMMON ISSUE AND FORD NEEDS TO OPEN A RECALL ON THIS. I DO NOT FEEL LIKE PAYING 400 DOLLARS FOR SOMETHING THEY KNOW IS MESSED UP DUE TO POOR QUALITY."~41,000 mi, complaint #1395052
    • "THE OPEN DOOR LIGHT STAYS ON EVEN AFTER SLAMMING THE DRIVE DOOR SHUT. THIS ONLY HAPPENS WITH THE DRIVER SIDE DOOR."~56,000 mi, complaint #1437211
    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT DOOR PANEL DETACHED FROM THE DOOR FRAME. THE VEHICLE WAS TAKEN TO THE SOO MOTORS FORD ([REDACTED ADDRESS], SAULT STE. MARIE, MI 49783, [REDACTED PHONE]) WHO INFORMED THE…"~93,382 mi, complaint #1671230
    • "FORD SERVICE ACTION #17N04. FORD WILL NOT COMPLETE THIS SERVICE ACTION DUE TO MILEAGE. THE DRIVER DOOR PANEL IS PEELING BACK SO FAR THAT AIR CATCHES IN IT AND IS PUSHED BACK BY AIR WHEN DRIVING ON THE HIGHWAY WITH THE WINDOW DOWN. THE DOOR PANEL GETS PUSHED IN…"~141,000 mi, complaint #1742586
  14. #14

    lighting exterior

    16 unsafe, 1 broken, 3 annoyance

    20
    incidents

    Commonly reported, insufficient mileage data - n=11, median 34,000 mi, no reliable range below 25 reports.

    • "HEAD LIGHTS ARE NOT FOCUSING CORRECTLY. WHEN U GO AROUND CURVE, LIGHTS SHOW AHEAD HALF WAY, BUT IT IS PURE BLACK AROUND CURVE. WE LIVE IN THE MTS. WITH LOTS OF HILLS AND MTS. IT IS SCARY!! YOU COULD KILL A CHILD OR ANIMAL WITHOUT SEEING THEM IN THE PITCH BLAC…"~1,000 mi, complaint #1033623
    • "THIS VEHICLE IS NOT SAFE TO DRIVE AT NIGHT. WITH LOW BEAMS ON THE DISTANCE THE ROAD IS ILLUMINATED VARIES DRASTICALLY, AT TIMES THE ILLUMINATION IS ONLY A FEW FEET WITH NOT SIDE ILLUMINATION AT ALL. EVEN IN THE BEST OF CONDITIONS THE ILLUMINATION IS INSUFFI…"~3,000 mi, complaint #1175929
    • "REAR EXTERIOR TAIL LIGHTS ARE CONTINUING TO GET WATER INSIDE. THERE IS CONDENSATION ALL OVER THE INSIDE OF THE REAR EXTERIOR TAIL LIGHTS."~35,200 mi, complaint #1736398
    • "MY NAME IS [XXX] AND I LIVE IN LORAIN OHIO. I AM THE OWNER OF A 2014 FORD EXPLORER (LIMITED). RECENTLY, MY DRIVER SIDE BRAKE LIGHT FAILED AND AFTER MUCH RESEARCH ON MY PART I CAME TO THE REALIZATION THAT THE BRAKE LIGHTS ARE LED. I WENT TO MY DEALER AND WAS T…"~46,000 mi, complaint #1302346
    • "THERE'S MOISTURE BUILDUP IN THE REAR TAILLIGHT ASEMBLY THAT BURNED OUT THE LED LIGHTS. THE WHOLE TAILLIGHT ASEMBLY NEEDS TO BE REPLACED. THE COST AT THE LOCAL FORD DEALERSHIP IS $525.00. I HAVE SINCE BEEN PICKED UP BY LAW ENFORCEMENT THAT'S DRIVING A FORD…"~73,000 mi, complaint #1564019
  15. #15

    seatbelt and pretensioner

    14 unsafe, 1 broken

    15
    incidents

    Commonly reported, insufficient mileage data - n=13, median 94,000 mi, no reliable range below 25 reports.

    • "COMPLAINT SUMMARY: SECOND ROW INFLATABLE SEAT BELT STUCK IN OUT POSITION. WILL NOT RETRACT. WILL NOT PULL FORWARD. CONCERN THAT THIS IS A MATERIAL FLAW - SEAT BELT IS TOO THICK AND TOO PLIABLE. DOUBLES OVER IN THE RETRACTOR AND BECOMES NON OPERATIONAL. MAJOR R…"~2,222 mi, complaint #1095879
    • "BOUGHT USED, WHEN I GOT IT WITH ONLY 54000 MILES, ONE SEAT BELT WOULD GO INTO THE RECEIVER BUT NOT CLIP IN OR STAY IN. A WEEK AFTER I BOUGHT IT THE SEAT BELT ON THE OTHER BUCKET SEAT ALL OF A SUDDEN JAMMED AND THE SEAT BELT WILL NOT GO IN AT ALL... COULD HAVE…"~54,000 mi, complaint #1427257
    • "THE DRIVERS SIDE FRONT SEAT BELT IS NOT CATCHING. THE DEALERSHIP HAD TO REPLACE THE FEMALE PORTION FOR IT TO WORK PROPERLY."~91,000 mi, complaint #1684958
    • "DRIVER SIDE REAR SEAT BELT WILL NOT PULL OUT OF RETRACTOR"~109,000 mi, complaint #1647611
    • "The contact owns a 2014 Ford Explorer. The contact stated that the second-row passenger’s side inflatable seat belt and air bag warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the wiring harness needed to be rep…"~157,000 mi, complaint #1936986
  16. #16

    transfer case awd

    2 stranded, 13 unsafe

    15
    incidents

    Commonly reported, insufficient mileage data - n=14, median 75,000 mi, no reliable range below 25 reports.

    • "TOTAL MILEAGE 24326, BROUGHT TO DEALER FOR OIL CHANGE AND SUSPECTED EXHAUST SMELL IN CABIN. MECHANIC'S ANSWER TO SMELL "THE SMELL IS THE PTU COMING APART INSIDE. THE OIL IS BLACK AND THERE IS METAL FILINGS ON THE PLUG. TRANSFER CASE NEEDS REPLACEMENT." DEA…"~24,326 mi, complaint #1503774
    • "MY CAR HAS 64000 MILES ON IT AND WAS PURCHASED IN JANUARY 2014. THE TRANSFER CASE HAS FAILED AND CAUSED MASSIVE AMOUNTS OF FLUID TO LEAK FROM THE VEHICLE. THE FLUID COULD BE SEEN ON MY DRIVEWAY AND MY CARPORT FLOOR, AND IT WAS AN $1850 FIX AT THE MECHANIC.…"~64,000 mi, complaint #1412518
    • "MY PTO WENT OUT AT 75000 MILES. I OWN FORD STOCK SO I KNOW THEY WILL TAKE A HIT.THEY NEED TO FIX INFERIOR ENGINEERING. I HAD AN AFTERMARKET WARRANTY BUT AFTER INVESTIGATING THINGS CAN BE DONE TO FIX BLATANT STUPIDITY. IF I WAS TO TRAVERSE A HILL ON SNOW I COU…"~75,000 mi, complaint #1737923
    • "The contact owns a 2014 Ford Explorer. The contact stated while accelerating at slower speeds, the vehicle hesitated while shifting gear. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the power transfer uni…"~93,000 mi, complaint #1876816
    • "TRANSFER CASE IS GUMMING UP AND TEARING UP MY PTO AND CAUSING GRINDING WHILE ACCELERATING. SPOKE TO MY MECHANIC AND HE SAID THAT FORD IS AWARE OF THE PROBLEM BUT HAS YET TO ISSUE A RECALL OR EXTENDED WARRANTY ON ISSUE. WILL COST $1600 TO REPLACE PTO."~140,000 mi, complaint #1417422
  17. #17

    engine internal

    3 stranded, 11 unsafe

    14
    incidents

    Commonly reported, insufficient mileage data - n=14, median 37,000 mi, no reliable range below 25 reports.

    • "SULFUR OR ROTTEN EGG SMELL WHILE GOING UP A HILL WHEN THE VEHICLE HAS TO DOWNSHIFT INTO A LOWER GEAR. ALSO WHEN ACCELERATING RAPIDLY LIKE ON A ON RAMP TO THE INTERSTATE. I CALL A FORD DEALER AND THEY ACTED LIKE THEY HAD NO CLUE OF THE PROBLEM. WE ENDED UP SELL…"~5,000 mi, complaint #1357174
    • "IDLER PULLY WENT BAD THREW BELT..ONLY HAD 32,000 MILES ON IT...IN MOTION ON A CITY STREET.HAPPEND ON A SUNDAY WILE ON VACATION IN FLORIDA..TOOK TO FIRESTONE DEALER TO FIX..COST ME $372.00 TO FIX..."~32,000 mi, complaint #1558658
    • "MY CAR STARTED OFF WITH A PROPANE GAS SMELL WHICH WOULD COME AND GO. THEN IT TURNED INTO THIS SULFUR ODOR. WHICH HAD GOTTEN SO BAD THAT YOU COULD ONLY DRIVE THE CAR IF ALL THE WINDOWS WERE DOWN BECAUSE THE ODOR WOULD MAKE YOU SICK. THE CAR WAS IN MOTION AT ALL…"~37,000 mi, complaint #1366428
    • "The contact's father owns a 2014 Ford Explorer. The contact stated that upon taking the vehicle to the dealer for the recall repair of NHTSA Campaign Number: 21V537000 (Suspension) the dealer performed a complete inspection of the vehicle and informed the cont…"~56,556 mi, complaint #1810882
    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 40 MPH, THE VEHICLE BACKFIRED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CRANKSHAFT AND CAM SHAFT SENSORS NEEDED TO BE REP…"~100,000 mi, complaint #1590344
  18. #18

    engine stall or no start

    2 stranded, 11 unsafe

    13
    incidents
    Typical range: 12,500–118,500 mi

    Median 69,000 mi, based on 30 reports (14% had no usable mileage)

    • "WHILE DRIVING MY 2014 EXPLORER SPORT I ENCOUNTERED A FEW PROBLEMS WITH THIS TRUCK, WHEN I STEP ON THE GAS TO ENTER ON TO THE FREEWAY IT GOT CONFUSED AND DID NOT NO WHAT TO DO . SEEMS LIKE IT WANTED TO STALL AND THEN SPEED UP VIOLENTLY. WHEN I FINALLY GOT U…"~5,550 mi, complaint #1112363
    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 75 MPH, THE VEHICLE STALLED AND THE LOW OIL PRESSURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED SEVERAL TIMES AND THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSE…"~15,000 mi, complaint #1215631
    • "WHEN ACCELERATING FROM A PARKED POSITION, THE ENGINE APPEARS TO SKIP, AND OR BUCK. IT IS NOTICEABLE, BUT THE DEALER CANNOT REMEDY IT."~63,000 mi, complaint #1603394
    • "DRIVING AT HYWAY SPEED OR GOING UP HILL TH ECO BOOST STALLS CAUSING TRAFFIC HAZARD. UNABLE TO EXCELLERATE PARTIALLY STALLS. TOOK IT INTO GET REPAIRED AND THE PART IS BACK ORDER INDEFINTELEY . I HAVE BEEN WITHOUT A CAR FOR SIX WEEKS NOW. NO IDEA WHEN IT CAN B…"~110,000 mi, complaint #1368272
    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 55 MPH, THE STEERING WHEEL FAILED TO MOVE. THE FOLLOWING DAY, THE VEHICLE FAILED TO START AND THE OIL PRESSURE, STARTING SYSTEM FAILURE, TRACTION CONTROL, AND ENGINE COOLANT WARNING INDICATORS ILLUMINATE…"~120,336 mi, complaint #1478669
  19. #19

    fuel tank and lines

    13 unsafe

    13
    incidents

    Commonly reported, insufficient mileage data - n=12, median 60,000 mi, no reliable range below 25 reports.

    • "FOR A LITTLE OVER A MONTH MY WIFE AND I HAVE BEEN SMELLING GASOLINE PERIODICALLY AROUND THE CAR. THE LAST TIME I FILLED UP I REMEMBER CHECKING FOR A LEAK BECAUSE THE SMELL WAS SO STRONG. THAT SAME NIGHT I WAS WORKING AROUND THE VEHICLE AND HEARD A SOUND COMI…"~2,000 mi, complaint #1056947
    • "CABIN OF VEHICLE SMELLS OF NATURAL GAS WHEN RUNNING AT IDLE AND DRIVING SPEEDS. *TR"~34,474 mi, complaint #1349307
    • "WHILE DRIVING VEHICLE, I NOTICED A VERY STRONG SMELL OF PROPANE OR NATURAL GAS. WHEN VEHICLE WAS STOPPED AND IDLING, THE SAME SMELL WAS DETECTED OUTSIDE THE CAR. THE NEXT DAY, THE VEHICLE SMELLED AGAIN WHILE DRIVING, ONLY THIS TIME IT SMELLED LIKE ROTTEN EGGS."~55,000 mi, complaint #1369689
    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL FUEL ODOR WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. DUE TO THE ODOR, THE CONTACT'S CHILD BEGAN T…"~74,000 mi, complaint #1363360
    • "VEHICLE HAS STRONG FUEL SMELL INSIDE CABIN AT STARTUP BUT THERE ARE NO ENGINE CODES TO CHECK. OTHER YEAR MODELS OF THIS VEHICLE HAVE HAD A RECALL ON THE FUEL SYSTEM LEAKING, BUT NOT YET ON THIS YEAR MODEL AS FAR AS I COULD FIND."~90,000 mi, complaint #1627038
  20. #20

    ac compressor and refrigerant

    8 unsafe, 1 broken, 2 annoyance

    11
    incidents

    Commonly reported, insufficient mileage data - n=18, median 35,500 mi, no reliable range below 25 reports.

    • "EVERY TIME THE SUV IS ACCELERATING OVER 3.4K RPMS FOR A DURATION OF GREATER THAN 3-5 SECONDS, THE AC SYSTEM FILLS THE CABIN WITH NAUSEATING GAS. THE SMELL HAS CHANGED OVER THE COURSE OF OWNERSHIP FROM BURNT HAIR SMELL, NOW TO A EXHAUST, ROTTEN EGG/CARBON SMELL…"~5,000 mi, complaint #1077989
    • "ON A RECENT VACATION TO THE NORTHWOODS OF WISCONSIN, OUR 2014 EXPLORER XLT (4X4 V6) WAS RELEASING A NAUSEATING SMELL INTO THE CABIN UNDER HEAVY LOADS, HIGH RPMS, OR RAPID ACCELERATIONS. THE TRIP WAS ABOUT 6 HOURS OF SOLID DRIVING, AND BY THE 3RD HOUR MY WIFE A…"~17,500 mi, complaint #1083349
    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 60 MPH WITH THE AIR CONDITIONER ACTIVATED, THERE WAS AN ABNORMAL EGG ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HVAC UNIT WAS FAILING AN…"~44,300 mi, complaint #1306554
    • "AFTER DRIVING THE VEHICLE AN ODOR WOULD CONSUME THE INTERIOR. I TOOK IT TO A GARAGE AND THEY THOUGHT IT WAS THE AIR CONDITIONING BUT IT DIDN'T HELP. AFTER YOU DRIVE AND THEN COME TO A STOP THE ENTIRE INTERIOR IS CONSUMED WITH A HORRIBLE FUME...IT HAS CAUSED MY…"~82,000 mi, complaint #1622252
    • "THE AIR CONDITION CAME ON BY ITSELF AND WONT GO OFF IT'S ON FULL BLASS. I TURNED THE TRUCK OFF WAITED AND STARTED IT UP AGAIN. STILL WONT GO OFF."~762,231 mi, complaint #1589326
  21. #21

    suspension struts shocks

    9 unsafe, 1 broken, 1 annoyance

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "The contact owns a 2014 Ford Explorer. The contact stated that while turning the vehicle in either direction, there was a knocking sound coming from the front of the vehicle. Also, while driving at various speeds, the vehicle would shake and vibrate. The cause…"~40,000 mi, complaint #1757441
    • "MY VEHICLE HAS 69K MILES WITH ONLY FREEWAY DRIVING AND THE STRUTS AND BEARINGS ALREADY HAVE TO BE REPLACED. THE COST IS $900 AT THE FORD DEALERSHIP. I WAS TOLD THAT THE BEARINGS ARE WORN OUT CAUSING PROBLEMS WITH THE STRUTS. ANYTIME I WOULD DRIVE AT LOW SPEEDS…"~69,000 mi, complaint #1380632
    • "The contact owns a 2014 Ford Explorer. The contact stated while driving at various speeds, the vehicle was driving rough. In addition, while driving at various speeds, the vehicle vibrated abnormally; however, when the vehicle shifted to neutral(N), the vibrat…"~90,000 mi, complaint #2108316
    • "The contact owns a 2014 Ford Explorer. The contact stated that while turning the steering wheel there was an abnormal knocking and ticking sound detected. The maintenance warning light was illuminated. The contact called the local dealer and was provided a fee…"~122,000 mi, complaint #1792151
  22. #22

    sunroof

    9 unsafe, 1 annoyance

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "SUNROOF EXPLODED AND RAINED GLASS ON DRIVER. NO IMPACT INVOLVED WITH GLASS BEFORE IT SHATTERED. *TR"~13,000 mi, complaint #1067190
    • "The contact owns a 2014 Ford Explorer. The contact stated that whenever rained, water would leak into the vehicle through the moon roof. The water then leaked into the moon roof motor causing it to become inoperable. The vehicle was taken to the dealer and dia…"~49,000 mi, complaint #1752350
    • "THE ELECTRIC MOONROOF STOPPED WORKING AND WOULD NOT OPEN. THE SUN SHADE WOULD PARTIALLY CLOSE. WE CHANGED THE FUSE BUT THE MOONROOF STILL WOULD NOT WORK. SO WERE LEAVING IT ALONE UNTIL THE WEATHER WARMED UP. THIS MORNING I WENT OUT TO GO TO WORK AND MY MOONROO…"~61,500 mi, complaint #1372879
    • "MY PANORAMIC SUNROOF/MOON ROOF SHATTERED FOR ABSOLUTELY NOT REASON RANDOMLY TONIGHT WHILE SITTING STATIONARY IN THE DRIVEWAY (NOT PARKED UNDER ANYTHING!). THANK GOODNESS I HAD MY VISOR CLOSED OR IT WOULD HAVE SHATTERED ALL OVER MY 2 CHILDREN"~93,000 mi, complaint #1616979
    • "The contact owns a 2014 Ford Explorer. The contact stated there was a leak coming from the sunroof. The contact took the vehicle to a collision center and diagnosed that there was tubing that needed to be repaired. The vehicle was repaired. The manufacturer wa…"~105,000 mi, complaint #1833985
  23. #23

    abs module

    9 unsafe

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WHEN APPLYING FULL BRAKING AT A STOP SIGN OR RED LIGHT THE VEHICLE STOPS BUT THE ENGINE AND TRANSMISSION CONTINUE TO RACE AT FULL SPEED. THE BRAKE PULSATES LIKE THE ANTI LOCK BRAKING SYSTEM IS ENGAGED. IN ORDER TO GET THE VEHICLE BACK TO NORMAL THE ENGINE MUST…"~9,898 mi, complaint #1206566
    • "The contact owns a 2014 Ford Explorer. The contact stated while driving at an undisclosed speed, several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with electronic ABS module failure. The co…"~152,200 mi, complaint #2020546
  24. #24

    stability and traction control

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "THE WRENCH LIGHT SHOWED ON THE DASHBOARD AND LOSS OF POWER."~23,000 mi, complaint #1227806
    • "THE ESC ON MY 2014 EXPLORER LIMITED WILL ENGAGE FOR NO APPARENT REASON. THIS WILL OCCUR ON DRY OR WET ROADS, CITY OR HIGHWAY. THE SYMPTOM IS A ROUGHLY 1 SECOND ENGAGEMENT OF WHAT FEELS LIKE THE LEFT FRONT WHEEL. IT MAKES A GRINDING NOISE AND SLIGHT PULL TO…"~32,000 mi, complaint #1352617
    • "ON 19 JUNE, 2017 I WAS DRIVING MY 2014 FORD EXPLORER ON I-95 SOUTH, I INITIALLY HEARD A SINGLE POP COME FROM THE FRONT OF MY VEHICLE, I THOUGHT I HAD HIT SOMETHING IN THE ROAD, BUT NOTHING WAS VISIBLE IN THE ROAD, SO I CONTINUED TO DRIVE. I CONTINUED TO DRIVE…"~68,000 mi, complaint #1386758
    • "I WAS DRIVING MY 2014 FORD EXPLORER SPORT ON THE PARKWAY AND AT APPROXIMATELY 65MPH, MY DASHBOARD LIT UP INDICATING "STEERING LOSS STOP SAFELY" & "SERVICE ADVANCETRAC". I AM BEYOND FURIOUS! LUCKILY I WAS STRONG ENOUGH TO STEER THE VEHICLE SAFELY OFF THE ROAD…"~124,450 mi, complaint #1713364
    • "The contact owns a 2014 Ford Explorer. The contact stated while driving 55 MPH during a rainstorm, the vehicle began to sway left to right independently; the contact decelerated to maintain control of the vehicle. The traction control warning light was illumin…"~145,000 mi, complaint #1970753
  25. #25

    throttle and pedal

    1 stranded, 7 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "QUICK ACCELERATION WAS REQUIRED BECAUSE OF ANOTHER VEHICLE CROSSING INTO MY LANE. I STEPPED ON THE ACCELERATOR AND ALL OF A SUDDEN MY VEHICLE BEGAN ACCELERATING BY ITSELF EVEN THOUGH MY FOOT WAS NOT TOUCHING THE ACCELERATOR PEDAL. I STEPPED ON THE BRAKES AND…"~21,000 mi, complaint #1358775
    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 10 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE SERVICE ENGINE AND TERRAIN MANAGEMENT SYSTEM FAULT WARNING INDICATORS ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE HESITATED TO SHIFT PRO…"~41,000 mi, complaint #1326285
    • "IN JUNE 6/2016, MY WAS WAS GOING 35MPH, APPROACHING AN INTERSECTION WHEN THE WRENCH LIGHT FOLLOWED BY THE "TERRAIN MANAGEMENT FAULT" WARNING CAME ON. THE VEHICLE LOST ALL POWER. TRAFFIC COMING FROM HER RIGHT RECEIVED THE GREEN LIGHT AND SHE WAS NEARLY KILLED B…"~41,080 mi, complaint #1326273
    • "THROTTLE BODY ACTUATOR DROVE MY CAR AROUND ALL MORNING, GOT GOME LET IT SIT FOR A FEE GOIRS WENT TO GO BACK TO TOWN AND IT STARTED SKIPPING, I HAD NO POWER TO MY GAS PEDDLE, THE ENGINE AMD WRENCH LIGHT CAME ON AND I COULD NOTNDRIVE MY CAR."~70,000 mi, complaint #1511523
    • "The contact owns a 2014 Ford Explorer. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power with the transmission warning light illuminated. The contact's wife was able to restart the vehicle; however, the f…"~115,000 mi, complaint #1830617
  26. #26

    wheel or rim

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 15 MPH, THE FRONT DRIVER'S SIDE WHEEL DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE OPERATED AS INTEND…"~60,977 mi, complaint #1443268
    • "2014 AWD EXPLORER, 72,405 MI: 12-2019 HEARD SLIGHT GRINDING FR FRONT LEFT & ONLY HEARD WHEN DECELERATING FR APPROX 30 MPH. RECOGNIZED SOUND BECAUSE IT HAPPENED ON FRONT RIGHT 11-2018, 8032 MI EARLIER. BROUGHT IN IMMEDIATELY. SAME PART FAILED AGAIN ON THE RIGHT…"~72,405 mi, complaint #1629751
    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 10 MPH, THE CONTACT STATED THAT THE REAR DRIVER SIDE WHEEL MADE NOISE. THE CONTACT NOTICED THAT THE HUB WAS LOOSE. THE VEHICLE WAS TOWED TO BARTON FORD ([REDACTED ADDRESS], SUFFOLK, VA 23434, [REDACTED P…"~89,124 mi, complaint #1491026
  27. #27

    alignment and pull

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "I HAVE A 2014 FORD EXPLORER SPORT AND WHENEVER THE VEHICLE ACCELERATES IT SEVERELY PULLS TO THE LEFT. THE VEHICLE WITH TRACK STRAIGHT UNTIL YOU STEP ON THE GAS AND IT PULLS SEVERELY TO THE LEFT REQUIRING ME TO COMPENSATE BY WHILE DRIVING. I ADVISED THE DEALERS…"~6,635 mi, complaint #1186362
    • "The contact owns a 2014 Ford Explorer. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 19V435000 (Suspension). The technician then became aware that the front alignment needed to be adjusted due that the rear alignment adjustment.…"~100,000 mi, complaint #1864778
    • "STEERING GRABS AND PULLS MY CAR WHILE DRIVING. HARD TO TURN STEERING WHEEL. NO LIGHTS OR MESSAGES APPEAR. CONTACTED DEALERSHIP DUE TO THEM FIXING THE REAR SUSPENSION TOE LINKS. THEY ADVISED IT HAS NO EFFECT ON THE STEERING OF MY SUV. I WAS DRIVING 45-[REDACTED…"~120,000 mi, complaint #1578459
    • "The contact owns a 2014 Ford Explorer. The contact stated while driving at an undisclosed speed, the low tire pressure warning light illuminated. The contact also stated that when she inspected the vehicle, she became aware that the steel belts were hanging fr…"~120,000 mi, complaint #2001400
  28. #28

    catalytic converter

    4 unsafe, 1 broken, 2 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "ABOUT 20-30 SECONDS AFTER HARD ACCELERATION THE CABIN FILLS UP WITH THE SULFUR SMELL FROM THE CATALYTIC CONVERTER. HAVE HAD IT BACK TO THE DEALER TO PERFORM THE TSB BUT NOW IT SEEMS TO BE EVEN WORSE. THEY HAVE TOLD ME THAT THE FACTORY WILL CONTACT ME WHEN T…"~850 mi, complaint #1132712
    • "STRONG GASEOUS ODOR IN AND AROUND THE VEHICLE FROM TIME TO TIME, SIMILAR TO MANY OTHER REPORTS FOUND IN ONLINE ARTICLES. SMELLS LIKE SOMETHING IN THE EMISSIONS IS GETTING INTO THE VEHICLE, AND CAN BE SMELLED WHEN FOLLOWING THE VEHICLE, TOO. ODOR IS NOTICEABL…"~15,000 mi, complaint #1358014
  29. #29

    control module

    7 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=10, median 75,000 mi, no reliable range below 25 reports.

    • "THE DASH READS TRANSMISSION NOT IN PARK WHILE THE SHIFTER IS IN PARK POSITION. THERE IS A TECHNICAL SERVICE BULLETIN REGARDING THIS ISSUE BUT THE DEALER REFUSED TO REPAIR THE ISSUE DUE TO THE VEHICLE WARRANTY BEING EXPIRED. TSB 15-0047"~41,156 mi, complaint #1429389
    • "MULTIPLE SENSOR FAILURES WHILE CAR WAS IN MOTION. VEHICLE WOULD NOT RECOGNIZE THAT THE TRANSMISSION WAS IN PARK. CLIMATE CONTROL SENSOR FAILED, RESULTING IN TEMPERATURES BEING INCREASED TO THE MAXIMUM HEAT. THIS HAPPENED WHILE THE VEHICLE WAS IN MOTION ON A…"~48,000 mi, complaint #1400488
    • "WHEN MY CAR IDLES FOR 3-5 MINUTES, DASH BOARD STARTS DINGING AND ALL SENSORS LIGHT UP. COLD AIR TURNS INTO HOT HAIR, GAGES STOP WORKING, IF I TURN OFF THE CAR THE CAR WON'T START BACK UP UNTIL 15-20 MINUTES LATER. THIS HAPPENS MORE IN THE SUMMER TIME THEN WINT…"~70,000 mi, complaint #1584947
    • " APIM unit and plastic body components 2014 Explorer, Sync2 v3.10 Symptoms: Malfunction of power window controls, radio controls, rear camera and vent controls. The APIM also controls many other safety functions, such as safety lanes, park assist, backup guide…"~118,277 mi, complaint #1950897
    • "Started the car up and all lights and warning lights were going off when I put the car in drive. Shut the car off waited and the same thing occurred. On the 3rd crank the car stated as normal "~135,839 mi, complaint #1956763
  30. #30

    corrosion and rust

    3 unsafe, 3 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "GALVANIC CORROSION ON THE HOOD OF CAR WHICH FORD IS WELL AWARE IS HAPPENING . FORD ONLY WANTS TO SAND AND PAINT EVEN THOUGH IT IS UNDER WARRANTY. THIS WILL ONLY HAPPEN AGAIN IN TWO YEARS OR LESS , ONLY THEN IT WILL BE UP TO ME TO COVER THE COSTS."~16,656 mi, complaint #1264641
    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THERE WAS CORROSION BUBBLES ON THE HOOD. THE VEHICLE WAS TAKEN TO GIBBONS FORD ([REDACTED ADDRESS], DICKSON CITY, PA 18519, [REDACTED PHONE], WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE…"~36,000 mi, complaint #1664354
  31. #31

    infotainment head unit

    2 unsafe, 4 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE APIN (NAVIGATION/DISPLAY) SYSTEM ON THIS VEHICLE CONSTANTLY BLANKS OUT SO YOU LOOSE ALL SAFTEY INFORMATION. GPS CONSTANTLY GOES OFF COURSE MEANING YOUR DRIVING DOWN A ROAD AND IT HAS YOU FLOATING OFF TO THE SIDE OF THE ROAD HALF A MILE AWAY AND 1/3 MI…"~52,000 mi, complaint #1586832
    • "TOUCH SCREEN (BACK UP CAMERA, MUSIC, CLIMATE CONTROL, ETC) SOMETIMES DOES NOT TURN ON WHEN TURNING ON THE VEHICLE. IT CONTINUES TO REMAIN OFF, SHOWING ONLY THE WORD 'FORD'. EVENTUALLY (AFTER SEVERAL MINUTES OF DRIVING) THE SCREEN TURNS BLACK AND THEN IT TURNS…"~88,000 mi, complaint #1572523
  32. #32

    power windows and locks

    5 unsafe, 1 broken

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "THE POWER CONTROL LOCKS HAVE QUIT FUNCTIONING. IT STARTED WITH THE FRONT DRIVER SIDE DOOR, AND 2 MONTHS LATER IT STARTED HAPPENING ON THE BACK DRIVER SIDE DOOR AS WELL. THE KEY FOB DOES NOT WORK FOR UNLOCKING THE DOORS. THE DOOR LOCK ON THE DOOR PANEL DOES…"~34,000 mi, complaint #1475807
    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED AND ATTEMPTING TO OPEN THE FRONT PASSENGER AND DRIVER SIDE WINDOWS, BOTH WINDOWS BEGAN TO VIBRATE CAUSING THE VEHICLE TO SHAKE WITHOUT WARNING. THE FAILURE RECURRED EACH TIME THE WINDOWS W…"~40,000 mi, complaint #1197121
    • "WHEN DRIVING, PASSENGER DOOR WINDOW CRACKED WHEN GOING FROM HOT TO COLD TEMPERATURES. FORD REFUSES TO FIX IT. "~65,000 mi, complaint #1401887
    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE DOORS FAILED TO LOCK. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER RAY PRICE STROUD FORD (6320 US-209 SUITE B, STROUDSBURG, PA…"~94,000 mi, complaint #1735538
    • "THE ELECTRONIC DOOR LOCKS ON THE VEHICLE WILL EITHER STAY UNLOCKED OR LOCKED AND IT MAKES IT VERY DIFFICULT TO GET IN AND OUT OF THE VEHICLE. FOR EXAMPLE I PULLED UP TO MY INFANT SONS DAYCARE TO DROP HIM OFF FOR THE DAY, THE REAR PASSENGER DOOR WOULD NOT UNLOC…"~113,000 mi, complaint #1533909
  33. #33

    steering column

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "STEERING FIRST BECAME INTERMITTENTLY SLUGGISH TURNING AT SLOW SPEED. EVENTUALLY, SCRAPING TYPE NOISE STARTED COMING FROM WHAT SEEMS LIKE INSIDE STEERING COLUMN WHEN STEERING. HAVE NOT GOTTEN ANY DASH LIGHTS. DEALERSHIP WANTS TO REPLACE ENTIRE RACK & PINION…"~42,000 mi, complaint #1270964
    • "WHINING, SQUEAKING NOISE FROM STEERING COLUMN UPON TURNING OR MOVING THE WHEEL AT ANY SPEED, LEFT OR RIGHT. DEALER SAYS THE ENTIRE STEERING ASSEMBLY AND COMPUTER HAS TO BE REPLACED TO PREVENT STEERING FAILURE IN THE FUTURE, AT THE COST OF $1900. I SEE OTHER RE…"~57,000 mi, complaint #1522904
    • "THE WHOLE STEERING COLUMN AND POWER STEERING LOCKED DOWN DRIVING ABOUT 55 MPH WITHOUT WARNING. I HAD TO MUSCLE IT OFF THE ROAD AND OUT OF HARMS WAY. I HAD IT FIXED BY FORD AND NOW IT IS MESSING UP A SECOND TIME."~67,000 mi, complaint #1562501
    • "AT APPROXIMATELY 88,000 MILES; THE POWER STEERING FAILED ABRUPTLY - CAUSING THE VEHICLE'S STEERING TO LOCK WHILE IN A TURN. WHEN THE BRAKES WERE APPLIED AND EXTREME FORCE APPLIED TO THE STEERING TO CORRECT, THE STEERING "POPPED" AND WAS ABLE TO BE CORRECTED. T…"~88,000 mi, complaint #1743245
    • "I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 65MPH WHEN I WENT TO SWITCH LANES AND NOTICED MY STEERING WAS TIGHT AND HARD TO TURN TOWARD THE LEFT. MY VEHICLE THEN CONTINUED TO HAVE THIS ISSUE WITH STEERING BEING TIGHT TO THE POINT I WAS WORRIED ABOUT GETTI…"~107,000 mi, complaint #1567742
  34. #34

    timing belt or chain

    5 unsafe, 1 broken

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I'M GETTING CEL ERROR CODE P0016. THERE IS A RATTLING NOISE ON STARTUP AND SOMETIMES DURING HIGHWAY DRIVING EVERYDAY. MY EXPLORER SPORT HAS 65,340 MILES ON IT, W AY TO SOON FOR A TIMING CHAIN. THE DEALER STATED I PROBABLY HAVE TIMING CHAIN STRETCH AND THERE…"~65,340 mi, complaint #1622861
    • "CHAIN DRIVEN WATER PUMP FAILURE AT 85,000 MILES"~85,000 mi, complaint #1543446
  35. #35

    brake hydraulics

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "COMING OUT OF A CAR WASH AT IDLE SPEED AND MOVING INTO THE VACUUM AREA THE BRAKE PEDAL STOPPED RESPONDING, I AM A NOTORIOUS BRAKE RIDER, THE CAR KEPT ROLLING AND ACTUALLY HIT THE VACUUM, ROLLED ON OVER A HILL AND DOWN INTO AN ADJACENT PARKING LOT WHERE THE BRA…"~29,000 mi, complaint #1378994
    • "TL* THE CONTACT OWNED A 2014 FORD EXPLORER. WHILE REVERSING AT APPROXIMATELY 10 MPH ON AN INCLINE, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE VEHICLE ACCELERATED AND THE CONTACT CRASHED INTO A TREE. THE CONTACT SUSTAI…"~36,185 mi, complaint #1236650
    • "CITY OF SOLEDAD CALIFORNIA POLICE INTERCEPTOR UTILITY BRAKE PEDAL WENT TO THE FLOOR LOSS BRAKE FLUID DURING PATROL NO ONE GOT HURT FOUND PASSENGER SIDE HOSE RIP SUDDENLY. TOW IN TO CITY SHOP INSPECT BRAKE LINES FOUND ALSO DRIVER SIDE SWOLLEN NEAR CRIMP READY T…"~53,880 mi, complaint #1640175
    • "WHEN DRIVING THE 2014 EXPLORER, COKING OVER A HILL AND BEGAN BRAKING. CAR LOST BRAKING CAPABILITY AND BEGAN TO SPEED DOWN THE HILL, AND CRASHED INTO A TREE. ONE MIDDLE OCCUPANT ON 2ND ROW CAME UNBUCKLED AND DIDN'T SURVIVE. THIS HAS BEEN AN ONGOING TRIAL FOR 3…"~70,000 mi, complaint #1633132
    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE THE DRIVER, A POLICE OFFICER, WAS TRAVELING VARIOUS SPEEDS, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT NOTICED THAT THE FRONT…"~70,429 mi, complaint #1480551
  36. #36

    driveshaft axle cv

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "POPPING NOISES FROM FRONT PTO . PTO CASE SPLIT IN HALF DRIVING DOWN THE ROAD WITH MY KIDS IN THE CAR CAUSING VEHICLE FRONT TIRES TO SKID FOR A SPLIT 2ND AND DIFFERENTIAL FLUID SPILLING ALL OVER THE UNDER CARRIAGE CAUSING SMOKE."~80,000 mi, complaint #1637762
    • "I WAS DRIVING DOWN THE ROAD AND I HEARD A LOUD GRINDING NOISE. I SLOWED DOWN SOME BUT THEN WHEN I TRIED TO RE APPLY GAS IT JUST REVVED UP AND WOULD NOT GO FORWARD MORE. I WAS ALMOST IN AN ACCIDENT WITH PEOPLE BEHIND ME. I WAS ABLE TO ROLL OVER TO THE SIDE OF T…"~85,000 mi, complaint #1732019
    • "THE INTERMEDIATE SHIFT BRACKET SHEARED OFF/BROKE AT THE TRANSITION WHERE IT MOUNTS TO ENGINE. VEHICLE SHAKES VIOLENTLY WHILE BRAKING AT HIGHER SPEEDS... LESSER MOVEMENT AT SLOWER SPEEDS WHILE BRAKING. I HAD JUST REPLACED MY BRAKES AND DONE THEM SEVERAL TIME WI…"~105,000 mi, complaint #1745049
    • "MY WIFE WAS DRIVING LIKE EVERY OTHER DAY, AND SHE LOST POWER/ACCELERATION, AND SHE PULLED OFF THE MAIN ROAD TO A SIDE ROAD, AND FROM THERE IT WOULD NOT MOVE. OUR 2014 FORD EXPLORER, 2.0L I4 HAD A FRONT RIGHT DRIVE AXLE BREAK OFF FOR NO REASON AND JAM ITSELF…"~106,000 mi, complaint #1516355
    • "The contact owns a 2014 Ford Explorer. The contact stated while driving at an undisclosed speed, the vehicle made abnormal sounds and was vibrating abnormally. Additionally, the tires experienced a loss of traction while turning. The vehicle was taken to an in…"~200,000 mi, complaint #1889190
  37. #37

    fluid leak unspecified

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2014 Ford Explorer. The contact stated that fluid was leaking into the A-pillars and onto the floorboard. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manuf…"~152,736 mi, complaint #1990488
  38. #38

    wiring harness

    5 unsafe

    5
    incidents

    Commonly reported, insufficient mileage data - n=14, median 90,000 mi, no reliable range below 25 reports.

    • "AIR BAG WARNING LIGHT CAME ON. BROUGHT IN TO HERITAGE FORD MODESTO CA. WAS DIAGNOSED THAT THE WIRE HARNESSES FOR THE REAR DRIVER AND PASSENGER SEATS NEEDED TO BE REPLACED. WAS INFORMED THAT IT IS NOT COVERED BY ANY FACTORY RECALL DESPITE BEING A COMMON DEFE…"~62,000 mi, complaint #1512081
    • "THE ELECTRICAL SYSTEM PERIODICALLY GOES OUT, THE DASH LIGHTS BLINK OFF AND ON, ALRMS GO OFF WITH MESSAGES THAT STATE THERE IS A FAILURE OF TERRAIN, MANAGEMENT, ABS SYSTEM AND POWER STEERING, THEN THE POWER STEERING GOES OUT IMMEDIATELY , DASH IS BLACK. THIS IS…"~70,000 mi, complaint #1512285
    • "WHEN THERE IS A HEAVY RAIN THE SERPENTINE BELT SQUEALS AT VARIOUS MOMENTS, FOR SHORT PERIODS OF TIME. THIS HAS BEEN GOING ON SINCE I PURCHASED THE VEHICLE IN 2014 , BUT DEALERSHIP SAID IT WAS A KNOWN ISSUE AND THERE WAS NOTHING THEY COULD DO ABOUT IT. THEY S…"~90,000 mi, complaint #1371253
    • "The contact owns a 2014 Ford Explorer. The contact stated that the security light was illuminated, and the battery was drained. The vehicle was taken to the local dealer, where it was diagnosed that the security panel needed to be replaced. The vehicle was rep…"~127,000 mi, complaint #2013749
  39. #39

    acceleration loss or hesitation

    4 unsafe

    4
    incidents

    Commonly reported, insufficient mileage data - n=20, median 81,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE JERKED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. THE CONTACT WAS UNAWARE OF THE REPAIRS MADE TO THE VEH…"~1,600 mi, complaint #1076924
    • "I AM PASTING FROM A PARTS OF A POST THAT I MADE ON 4/2/2014 @ 11:06AM AT WWW.BLUEOVALFORUMS.COM WITH THE TOPIC BEING: "MAJOR CONCERN/ISSUE WITH 2014 FORD EXPLORER SPORT": THIS FOR THE 2014 FORD EXPLORER SPORT WITH V6 3.5L ECOBOOST (TWIN TURBO) MOTOR. ABOU…"~3,400 mi, complaint #1052657
    • "The contact owns a 2014 Ford Explorer. The contact stated that while stopped at a traffic signal, the signal changed, and the accelerator pedal was depressed; however, the vehicle moved forward but failed to accelerate as intended. The contact stated no warnin…"~90,000 mi, complaint #1984113
  40. #40

    brake pads and rotors

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "VEHICLE REAR BRAKE PADS RELEASED FROM CALIPER, RESULTING IN UNCONTROLLABLE BREAKING WHILE DRIVING AT HIGHWAY SPEEDS. IT IS IMPORTANT TO NOTE THAT THE EMERGENCY BRAKE WAS ALSO USELESS BEING THE BRAKE PADS WERE NOT IN PLACE. FORD RECOGNIZES THIS ISSUE UNDER; T…"~13,000 mi, complaint #1442119
    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DEPRESSING THE BRAKE PEDAL, A HIGH PITCHED SQUEALING NOISE WAS PRESENT COMING FROM THE WHEELS. THE VEHICLE WAS TAKEN TO CARMAN FORD LINCOLN ([REDACTED ADDRESS], NEW CASTLE, DE) WHERE THE BRAKE PADS AND ROTORS WE…"~30,000 mi, complaint #1602053
    • "40,000 MILES INTO A NEW CAR, REAR BRAKES ARE COMPLETELY WORN DOWN. THE PASSENGER SIDE NEEDED A NEW TEMPERATURE DOOR ACTUATOR TO ALLOW THE CLIMATE CONTROL TO WORK PROPERLY."~46,000 mi, complaint #1472683
  41. #41

    evap system

    2 unsafe, 2 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE DRIVING OUR 2014 FORD EXPLORER XLT, WE HAVE NOTICED A STRONG GAS ODOR INSIDE THE VEHICLE. THIS OCCURS WHEN THE AIR CONDITIONING IS IN RECIRCULATION MODE WHILE DRIVING AND IDLING AT A STOPLIGHT. THIS HAS HAPPENED INTERMITTENLTY DURING THE PAST YEAR."~47,000 mi, complaint #1295838
    • "I HAVE SEEN MANY COMPLAINTS ABOUT THE FUEL VALVE ON FORD VEHICLES WITH THE CAPLESS FUEL SYSTEMS. I RECENTLY HAD A CHECK ENGINE LIGHT GO ON IN MY CAR FOR PO456 WHICH I TOOK TO THE DEALER TO HAVE THEM CHECK IT OUT BECAUSE I HAVE AN EXTENDED WARRANTY. TURNS OUT T…"~53,000 mi, complaint #1318704
  42. #42

    heater core and blower

    2 unsafe, 2 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "HEAT ON PASSENGER SIDE NOT WORKING AT ALL CAUSING THE WINDOW ON THAT SIDE TO NOT BE ABLE TO BE SEEN OUT OF WHEN DRIVING THE CAR IN THE COLD. ONLY PUT COLD AIR OUT ON THAT SIDE. SPOKE TO SOMEONE AT FORD AND WAS TOLD IT WAS A PROBLEM JUST NOT IN MY CAR YET."~59,000 mi, complaint #1432802
  43. #43

    instrument cluster

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "PURCHASED 2014 FORD EXPLORER JULY 20, 2014 - JULY 26,2014 - I WAS PULLING AWAY FROM DRIVE THRU PHARMACY AND MY DASH LIGHTS WENT BLACK. TOOK MY VEHICLE INTO SERVICE THE NEXT MORNING - THEY COULD NOT FIND ANYTHING WRONG. MY VEHICLE HAS BEEN BACK 6 MORE TIMES.…"~653 mi, complaint #1004956
    • "THE INSTRUMENT CLUSTER LCD DISPLAY SCREENS TO THE LEFT AND RIGHT OF THE SPEEDOMETER MALFUNCTION. THEY WILL RANDOMLY TURN OFF FOR APPROXIMATELY 5-60 SECONDS WHILE DRIVING. THE FLASHING SCREENS CAN BE A GREAT DISTRACTION WHILE DRIVING DURING THE DAY AND ESPECI…"~2,500 mi, complaint #1038639
    • "WHILE VEHICLE IN MOTION,, ON HIGHWASY AT 70 MILES PER HOUR DASH BORAD LIGHT WENT COMPLETELY OUT FOR 15 OR 20 SECONDS. THIS EVEN HAPPENED THREE TIMES. ALL THREE TIMES CAR WAS ON HIGH WAY PERFORMING AT 70I;ES AN HOURS OR BETTER."~51,001 mi, complaint #1445614
  44. #44

    key fob and immobilizer

    2 unsafe, 1 broken, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE DRIVER DOOR AJAR WARNING LIGHT REMAINS ON EVEN THOUGHT THE DOOR IS FIRMLY CLOSED. THE WARNING LIGHT PREVENTS THE DOORS TO LOCK WHILE THE CAR IS IN MOTION. WHEN THE CAR IS NOT IN MOTION AND THE WARNING LIGHT IS ON, THE KEY FOB ALARM DOES NOT ENGAGE THEREFOR…"~56,000 mi, complaint #1495692
    • "FORD MY KEY FUNCTION DISAPPEARED FROM SYSTEM. CAR COULD NOT GO OVER 80MPH."~58,000 mi, complaint #1519127
    • "The contact owns a 2014 Ford Explorer. The contact stated while driving 70 MPH, the driver's side front key less entry keypad detached. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the keyless…"~136,146 mi, complaint #2005580
  45. #45

    parking brake

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE AFFECTED VEHICLES HAVE A PARKING BRAKE THAT MAY NOT FULLY ENGAGE WHEN APPLIED. AS SUCH, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 135, "LIGHT VEHICLE BRAKE SYSTEMS." CONSEQUENCE: IF THE P…"~38,700 mi, complaint #1347840
    • "The contact owns a 2014 Ford Explorer. The contact stated that after refueling and had placed the vehicle in park (P) and had turned the vehicle off. The contact stated that she was at the rear of the vehicle on the passenger side by the gasoline port, she had…"~111,000 mi, complaint #1984461
  46. #46

    torque converter

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2014 Ford Explorer. The contact stated that on multiple occasions while accelerating at 30-40 MPH, the vehicle started to sputter and the engine misfired. The contact then stated that on other occasions while accelerating approximately 60-65…"~116,000 mi, complaint #1868441
  47. #47

    wiper and washer

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO DISENGAGE ON THEIR OWN. THE CONTACT HAD TO REMOVE THE WINDSHIELD WIPER FUSE BOX IN ORDER TO DISENGAGE THE WIPERS. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE…"~75,000 mi, complaint #1610423
    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE PLASTIC RUBBER ATTACHED TO THE RIGHT SIDE OF THE WINDSHIELD DETACHED FROM THE VEHICLE WITHOUT WARNING AND STRUCK THE PASSENGER'S SIDE SIDE MIRROR. THE CONTACT PULLE…"~91,886 mi, complaint #1650411
  48. #48

    battery and charging

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE STEERING WHEEL WOULD SPORADICALLY TIGHTEN AND THE "STEERING ASSIST FAULT" AND "CHECK CHARGING SYSTEM" INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC REFERRED THE CONTACT TO BRANDON FORD ([…"~100,000 mi, complaint #1574855
  49. #49

    engine turbo supercharger

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I'VE OWNED A 2014 EXPLORER SPORT FOR 3 YEARS, AND HAVE HAD THE 'ROTTEN EGG' SMELL OFF AND ON. I THOUGHT IT WAS RELATED TO THE TWIN TURBO AND THE VEHICLE BEING NEW, AS IT ONLY HAPPENED UNDER HARD ACCELERATION (I NOW KNOW IT ALSO PRIMARILY HAPPENS WHEN THE AC I…"~30,500 mi, complaint #1314567
  50. #50

    engine oil consumption

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "UNDER HARD ACCELERATION, WHEN TRYING TO MERGE WITH INTERSTATE TRAFFIC FOR EXAMPLE, THE CABIN IS FILLED WITH A SMELL OF BURNING OIL AND/OR EXHAUST. THIS HAS BEEN NOTICEABLE SINCE THE VEHICLE WAS PURCHASED NEW (PICKED UP WITH < 50 MILES ON THE ODOMETER) AND HAS…"complaint #1080117
    • "Noticing a problem with the steering and wheel suspension that is affecting other Ford explorers between 2018 and 2025. Engine oil blow by. Causing oil to leak and ending up under the carriage and on the back of the vehicle. Rear camera problems. "complaint #2092961
  51. #51

    fuel pump

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2014 Ford Explorer. The contact stated that while his wife was starting the vehicle, she noticed a fuel leak underneath the vehicle. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who informed the…"~60,000 mi, complaint #1819911
    • "THE ENGINE IS IDLING ROUGHLY ESPECIALLY JUST AFTER I FILL THE GAS TANK. THE FUEL MILEAGE HAS BEEN STEADILY DECLINING EVEN THOUGH I'VE CHANGED THE SPARK PLUGS, COILS, MASS AIR FLOW SENSOR AND AIR FILTER. THE PROBLEM COULD BE A DEFECTIVE FUEL PUMP OR SOMETHING…"~125,000 mi, complaint #1627554
  52. #52

    noise or vibration unspecified

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT AREA OF THE VEHICLE NEAR THE BUMPER. THE NOISE WAS PRESENT WHEN THE STEERING WHEEL WAS TURNED TO THE LEFT OR RIGHT. THE DEALER COULD NOT DUPLIC…"~39,000 mi, complaint #1198363
  53. #53

    paint and clearcoat

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE PAINT IS BUBBLING UP ON THE FRONT EDGE OF HE HOOD OF MY 2014 FORD EXPLORER AT 33,000 MILES."~33,000 mi, complaint #1351764
    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE PAINT ON THE VEHICLE'S HOOD STARTED TO BUBBLE AND THERE WAS CORROSION NEAR THE HATCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE VEHICLE HAD EXPERIENCED CORROSION AND…"~60,000 mi, complaint #1284463
  54. #54

    tire failure

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "SIDEWALL OF TIRE BLEW OUT ON PASSENGER SIDE WHILE PULLING INTO A PARKING LOT AFTER MAKING A U TURN."complaint #1250883
    • "MY TIRES ARE LOSING AIR FOR NO REASON.THEY HAVE BEEN INSPECTED AND THERE ARE NO HOLES IN THEM. I AM HAVING TO ADD AIR EVERY OTHER DAY. THEY ARE ALSO RIPPING ON THE SIDEWALL FOR NO REASON. THIS STARTED IN AUGUST AND I AM STILL DEALING WITH THIS NOW. ITS DECEMBE…"complaint #1521257
  55. #55

    unintended acceleration

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE ENGINE SURGED AND CAUSED THE VEHICLE TO ACCELERATE UNEXPECTEDLY. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DRIVER WAS ABLE TO PLACE THE GEAR IN NEUTRAL AND MANEUVER TO THE SIDE OF THE…"~34,000 mi, complaint #1415132
    • "TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE PEDAL TRAVELED TO THE FLOORBOARD AND CEASED. THE VEHICLE UNINTENDEDLY ACCELERATED TO 90 MPH BEFORE THE VEHICLE WAS SHIFTED INTO NEUTRAL AND SLOWED DO…"~53,000 mi, complaint #1746588
  56. #56

    adas lane keeping

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver monitoring camera system was inoperable. The contact stated that the driver monitoring camera system did not display, and the sensor was inoperable…"complaint #1985652
  57. #57

    brake booster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THE EMERGENCY BRAKE CONTINUES TO STICK, AFTER HAVING IT REMEDIED AND REPLACED ONCE ALREADY (2016). THE BRAKES WERE REPLACED LAST YEAR AS WELL (2016), AND THEY CONTINUE TO SQUEAK ALMOST CONSISTENTLY. IT'S IN AGAIN FOR SERVICE TODAY (8/2/17) AND THE DEALER SAI…"complaint #1396981
  58. #58

    climate control module

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "DUAL CLIMATE CONTROL DEFROST FREEZING RAIN ICING CONDITIONS DUAL CLIMATE CONTROL MODULE BROKE CURRENTLY BLOWING COLD AIR ON PASSENGER SIDE DEFROST WHEN HEAT IS ON. VISIBILITY SEVERELY AFFECTED ON PASSENGER SIDE OF VEHICLE. VEHICLE IN MOTION ON HIGHWAY. "~90,000 mi, complaint #1517120
  59. #59

    emissions aftertreatment

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN EVER I EXHILARATE I CAN SMELL EMISSIONS IN MY CABIN OF MY TRUCK TO THE POINT THAT I HAVE TO OPEN THE WINDOWS OR ILL GET DIZZY AND HEADACHES. AT LOW SPEEDS AND HIGH SPEEDS AS WELL. "~40,000 mi, complaint #1415089
  60. #60

    engine head gasket

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2014 Ford Explorer. The contact stated that while driving at 45 MPH, the oil extremely low warning message was illuminated, and the vehicle lost motive power. The vehicle was towed to an independent mechanic and was diagnosed with a blown he…"~158,000 mi, complaint #1777638
  61. #61

    engine mounts

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE RECALL 19S17 (NHTSA 19V-435) AFFECT THE REAR SUSPENSION .WE BRING IN THE CAR TODAY AND THEY REPLACE THE BAD PARTS . NOW FORD SERVICE IS TELLING ME THAT IT AFFECT MY MOTOR AND TRANSMISSION MOUNTS BUT I HAVE TO PAY $900 TO REPLACE THOSE . VEHICLE IS VIBRATIN…"~89,000 mi, complaint #1604712
  62. #62

    lighting interior

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Cabin light does not turn off, it could drain car battery, thereby causing a loss of power and a accident... did not notice this untill car was brought to Dealership,Beiner.They pointed out.Want alot to fix."complaint #2014626
  63. #63

    mirror

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "DRIVER VISOR MIRROR AND BUTTONS FOR GARAGE DOOR OPENER FAILED TO FUNCTION IN 2018. DEALER REPLACED THE VISOR. FIRST WEEK OF MAY OF 2019 VISOR MIRROR AND GARAGE DOOR BUTTONS ARE ON THE REPLACEMENT VISOR ARE NOT FUNCTIONING. ALSO THE LIGHTS ON THE SIDE MIRROR…"complaint #1571111
  64. #64

    parking sensors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "OUR VEHICLE CONTAINS A COMMON BACKUP SENSOR WHICH BEEPS WHEN IT DETECTS SOMEONE BEHIND THE VEHICLE. THE SYSTEM DOESN'T WORK APPROXIMATELY 5% OF THE TIME. MY OWN BROTHER HAS THE SAME YEAR FORD EXPLORER AND HE SAYS THAT HE HAS THE SAME PROBLEM. SEVERAL TIMES…"~48,000 mi, complaint #1429035
  65. #65

    software or update

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE FORD EXPLORER 2014 HAS A DEFECT IN WHICH THE "TERRAIN MANAGEMENT " SIGNAL/MESSAGE WOULD RANDOMLY APPEAR AND PRACTICALLY IMMOBILIZE THE CAR. ONCE THE SIGNAL WAS PRESENT, THE VEHICLE WOULD SLOW DOWN TO A 5-10 MPH MODE. IT WOULD EVENTUALLY RESET ITSELF AFTER…"~60,000 mi, complaint #1389713
  66. #66

    trunk or liftgate

    1 broken

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY WINDOW BLEW OUT ON THE REAR HATCH OPENING OF MY 2014 FORD EXPLORER XLT.. PEOPLE SAW IT AND SAID IT JUST BLEW OUT. THE VEHICLE WAS SITTING STATIONARY IN MY WORK PARKING LOT. I WAS INSIDE THE SCHOOL BUILDING. THE VEHICLE WAS PARKED AND NOT RUNNING FOR 4 HOUR…"~84,735 mi, complaint #1619363
  67. #67

    unknown

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • " 9.ON OR ABOUT SEPTEMBER 6, 2015, AT APPROXIMATELY 2:13 P.M., ON SOUTHBOUND JAMBOREE RD., 1424 FEET NORTH OF SAN JOAQUIN RD. IN NEWPORT BEACH, CA, OFFICER MCDOWELL, WHILE ON DUTY AS A NEWPORT BEACH POLICE OFFICER, WAS DRIVING THE SUBJECT VEHICLE IN ROUTE TO R…"complaint #1308917
  68. #68

    wheel bearing

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHEN WE FIRST RECEIVED THE VEHICLE WE WENT ON A ROAD TRIP TO AZ AND THE COMPUTER COMPLETELY BLACKED OUT ON THE DASH AND THE SUSPENSION WAS SUPER WOBBLY. SO WE CALLED TO MAKE AN APPT TO BRING IT IN AS SOON AS WE GOT BACK IN TO TOWN BUT IT WAS A 2 WEEK WAIT FOR…"~70,000 mi, complaint #1539489

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 16V245000, 17E048000, 19V435000, 20V675000, 20V692000, 21V537000, 24V031000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for FORD EXPLORER directly.