2011 FORD ESCAPE

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    throttle and pedal

    11 stranded, 223 unsafe

    234
    incidents
    Typical range: 38,000–56,000 mi

    Median 45,000 mi, based on 419 reports (2% had no usable mileage)

    • "WHEN APPROACHING A STOP THROTTLE OPENED TO MAXIMUM. THE ONLY WAY TO STOP WAS PUT VEHICLE IN NEUTRAL. THIS HAS HAPPENED 5 OTHER TIMES SINCE. WHEN I TOOK THE CAR TO FORD THEY SAID THAT SINCE IT WAS AN INTERMITTANT PROBLEM AND NO ONE ELSE HAS REPORTED IT THEY WOU…"~3,100 mi, complaint #915671
    • "WHILE DRIVING ON A BUSY INTERSTATE IN THE CENTER LANE, MY 2011 FORD ESCAPE SUDDENLY MADE A JERKING MOTION, MADE A LOUD NOISE AND THEN STARTED SLOWING DOWN QUICKLY. I WAS PRESSING ON THE GAS PEDAL BUT THE CAR KEPT SLOWING DOWN. I WAS BARELY ABLE TO GET TO THE…"~38,000 mi, complaint #1023383
    • "IN THE PEAK OF TRAFFIC THE VEHICLE STALLED AND STARTED CHOKING. ALMOST WOULD BARELY RUN. HAD THE OPPORTUNITY TO STOP IN THE REST AREA AND HAD TO PAY THE TOW TRUCK. VEHICLE CURRENTLY IN THE SHOP AND THE DIAGNOSIS IS THE THROTTLE BODY NEEDS REPLACING. AND THE WA…"~45,000 mi, complaint #1023833
    • "DRIVING TO WORK ON THE FREEWAY IN THE EXPRESS LANE AND TRYING TO ACCELERATE AND GOT NO RESPONSE FROM THE ENGINE. HAD TO COAST OVER TO THE SIDE DURING MORNING RUSH HOUR. SHUT CAR OFF. TRIED TO RESTART AND IT WORKED. TOOK OFF AGAIN AND IT HAPPENED AGAIN ABOUT TH…"~56,900 mi, complaint #1001449
    • "I WAS DRIVING DOWN THE ROAD AT 40 MPH AND MY VEHICLE JUST QUIT RUNNING (LOST POWER) AND I HAD TO PULL OVER TO THE SIDE OF THE ROAD. THE ENGINE LIGHT CAME ON WHEN THIS HAPPENED, IT LOOKED LIKE A WRENCH FIGURE ON THE DASH. AFTER LETTING MY ESCAPE SIT FOR ABOUT 3…"~460,000 mi, complaint #994015
  2. #2

    steering electric assist

    154 unsafe, 2 annoyance

    156
    incidents
    Typical range: 71,000–144,000 mi

    Median 107,000 mi, based on 139 reports (31% had no usable mileage)

    • "ELECTRICALLY ASSISTED STEERING IS HARD ON TURNS ON WINDING ROADS. HAD CAR TO 2 DIFFERENT DEALERS AND THEY SAY THE STEERING IS NORMAL. IT DID NOT FEEL THIS WAY WHEN IT WAS NEW. *TR"~8,000 mi, complaint #941200
    • "The contact owns a 2011 Ford Escape. The contact stated while the vehicle was parked, the contact attempted to drive from the parking lot; however, the steering wheel became very stiff, making it difficult to maneuver the vehicle. The contact was not able to t…"~75,000 mi, complaint #2002882
    • "WE PURCHASED A USED 2011 FORD ESCAPE ON JAN 17,2017. AFTER LEAVING THE DEALERSHIP AND DRIVING HOME, THE POWER STEERING FAILED WHILE BACKING OUT OF A DRIVEWAY. WE TURNED THE VEHICLE OFF, AND RESTARTED IT. THE POWER STEERING WAS FUNCTIONING AGAIN. AS WE TURNED T…"~107,108 mi, complaint #1350702
    • "LAST YEAR IT BEGAN WHEN THE VEHICLE WAS STARTED THE POWER STEERING WOULD NOT WORK. YOU COULD SHUT THE ENGINE OFF AND RESTART IT AND IT WOULD WORK. AS TIME WENT BY IT HAPPENED MORE FREQUENTLY AND I CALLED THE FORD DEALER ABOUT A RECALL SOMEONE HAD TOLD ME ABO…"~142,000 mi, complaint #1283501
    • "AFTER COMPLETING MY SHOPPING AT FRED MEYER, I WENT TO START MY VEHICLE AND NOTICED THAT THE POWER STEERING WASN'T WORKING. I WAS STATIONARY WAITING TO BACK OUT OF MY PARKING SPACE. I TRIED A COUPLE OF TIMES TO SHUT THE VEHICLE OFF AND RESTART IT TO SEE IF THAT…"~360,000 mi, complaint #1517343
  3. #3

    engine stall or no start

    11 stranded, 137 unsafe

    148
    incidents
    Typical range: 38,000–65,000 mi

    Median 47,500 mi, based on 271 reports (4% had no usable mileage)

    • "AFTER STOPPING AND UPON ACCELERATION THE ENGINE COMPLETELY SHUTS DOWN AND THE CAR STALLS. AFTER PUTTING THE CAR IN PARK AND RESTARTING THE CAR, IT RUNS OKAY. THIS HAS HAPPENED TO ME 4 TIMES OVER A 23 MONTH PERIOD. EACH TIME I HAVE TAKEN THE VEHICLE TO THE D…"~2,000 mi, complaint #956145
    • "WHILE DRIVING WESTBOUND ON I-10 TOWARDS HOUSTON, TX, AS I CAME UPON RUSH HOUR TRAFFIC AND LET OFF OF THE ACCELERATOR, THE ENGINE STALLED. I WAS AT AN EXIT AND WAS ABLE TO SHIFT TO NEUTRAL AND COAST TO A STOP AT A CONVENIENCE STORE ON THE SERVICE ROAD. AFTER WA…"~37,500 mi, complaint #984792
    • "WHILE DRIVING THE WRENCH LIGHT CAME ON AND THE CAR JUST DIED, HAD TO PULL OVER, THE 2ND TIME I WAS GOING ON A BUSY INTERSTATE AND GOING ABOUT 70 MPH I WAS LUCKY THERE WAS A PLACE TO PULL OFF THE ROAD, BUT THEN THE CHECK ENGINE LIGHT CAME ON, AND STAYED ON FOR…"~47,651 mi, complaint #944347
    • "VEHICLE CUT OFF WHILE DRIVING 65MPH ON HIGHWAY WITH NO WARNING. *TR"~65,000 mi, complaint #1022216
    • "I WAS DRIVING NORMALLY, AT A CONSTANT SPEED, AND ALL OF A SUDDEN, WRENCH LIGHT COMES ON, GAS PEDAL DIDN'T DO ANYTHING. PUTTING IT IN PARK AND SHUTTING THE ENGINE, AND STARTING AGAIN MAKES THE LIGHT GO AWAY AND RUN FINE AGAIN. *TT"~340,000 mi, complaint #1056818
  4. #4

    acceleration loss or hesitation

    78 unsafe

    78
    incidents
    Typical range: 35,000–55,000 mi

    Median 46,000 mi, based on 150 reports (4% had no usable mileage)

    • "I WAS ABOUT TWO BLOCKS FROM HOME, DRIVING THE SUV AND SLOWED DOWN TO TURN THE CORNER, WHEN I TRIED TO HIT THE GAS TO ACCELERATE, THE CAR WOULDN'T ACCELERATE PAST 5MPH. A FEW LIGHTS CAME ON THE DASHBOARD AND I WAS ABLE TO DRIVE IT HOME. WHEN I RESTARTED IT, IT…"~3,500 mi, complaint #997617
    • "UPON ENTERING A BUSY HIGHWAY OFF OF MY NEIGHBORHOOD THE VEHICLE LOST ACCELERATION POWER AND WENT INTO A COMPLETE SLOW CRAWL AS IF COASTING, ALMOST CAUSING ME TO GET REAR ENDED BY 60 MPH APPROACHING TRAFFIC. FORTUNATELY, I WAS ABLE TO BARLEY COAST TO THE SHOULD…"~34,983 mi, complaint #1007600
    • "WHILE DAUGHTER DRIVING VEHICLE IN HOUSTON, DRIVING ON FREEWAY, APPROX. 65 MPH, VEHICLE LOST ENGINE ACCELERATION POWER, NO RESPONSE FROM GAS PEDAL, WARNING LIGHTS (WRENCH SYMBOL) ILLUMINATED. HAD TO COAST/IDLE ACROSS TRAFFIC LANES TO GET TO SHOULDER OUT OF TRAF…"~46,700 mi, complaint #1026747
    • "AS I WAS DRIVING MY CAR LOST IT THROTTLE. THE ENGINE CONTINUED TO RUN BUT I HAD NO ABILITY TO ACCELERATE. I PULLED THE CAR OVER. TURNED IT OFF, THEN BACK ON AND THE CAR APPEARED TO SHOW NO ISSUES. ABOUT TWO WEEKS LATER THE ISSUE APPEARED AGAIN. SAME SOLUT…"~57,000 mi, complaint #1118492
    • "ACCELERATING FROM TRAFFIC LIGHT, IN LEFT LANE, IN HEAVY TRAFFIC. THE CAR SLOWED DOWN AND WOULD NOT RESPOND TO ACCELERATOR. MANAGE TO MANEUVER TO THE SIDE OF THE ROAD. SHUT OFF ENGINE AND RESTARTED ENGINE. ALL APPEARED NORMAL. I MANEUVERED TO A ROAD WITH LESS T…"~150,000 mi, complaint #1031898
  5. #5

    power steering hydraulic

    62 unsafe

    62
    incidents
    Typical range: 81,000–151,000 mi

    Median 110,000 mi, based on 63 reports (31% had no usable mileage)

    • "CAR HAS ONLY 22,000 MILES, DRIVING ON THE FREEWAY ABOUT 60 MILES PER HOUR, AND HEARD A LOUD CLICK SOUND AND THE POWER STEERING WENT OUT."~22,000 mi, complaint #1373166
    • "POWER STEERING STARTED RANDOMLY GOING OUT. SOMETIMES T WOULD WORK AGAIN BY TURNING OFF AND TURNING BACK ON THE VEHICLE BUT THAT WAS ONLY TEMPORARY. I TOOK THE ESCAPE TO A FORD DEALER TO GET IT LOOKED AT. THIS YEAR WAS INCLUDED IN THE STEERING RECALL (14S05) BU…"~80,000 mi, complaint #1340794
    • "THE POWER STEERING GOES OUT ON THE CAR, INITIALLY RESTARTING THE VEHICLE DID ALLOW IT TO WORK FOR A TIME BUT NOW IT DOES NOT WORK AT ALL. WHEN IT INITIALLY FAILED IT HAPPENED AT SLOW SPEEDS IN A PARKING LOT AS WELL AS AT HIGH SPEEDS ON THE HIGHWAY. APPEARS TO…"~93,000 mi, complaint #1671585
    • "DRIVING DOWN THE ROAD THE VEHICLE POWER STEERING COMPLETELY CUT OFF. UPON TAKING TO THE SHOP THEY STATED IT WAS A CHECK ENGINE CODE THAT REFERRED TO A RECALL"~122,000 mi, complaint #1745711
    • "The contact owns a 2011 Ford Escape. The contact stated while driving 50 MPH, the vehicle power steering and the A/C intermittently became inoperable. The battery warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent m…"~253,877 mi, complaint #1936972
  6. #6

    transmission automatic

    3 stranded, 31 unsafe, 1 broken

    35
    incidents
    Typical range: 18,500–56,000 mi

    Median 35,000 mi, based on 35 reports (24% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO SHIFT GEARS, THE VEHICLE JERKED WITHOUT WARNING. THE FAILURE OCCURRED TEN TIMES. THE DEALER STATED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED AND THE…"~2,000 mi, complaint #1109603
    • "WHILE SLOWING TO COME TO A COMPLETE STOP IN A TURNING LANE BEHIND TWO OTHER VEHICLES, THE SUBJECT VEHICLE'S TRANSMISSION SLIPPED FROM GEAR AND DISENGAGED THE ENGINE. WHEN THE VEHICLES TRANSMISSION REENGAGED THE ENGINES REMAINING TORQUE NOT YET DISPLACED, THE V…"~21,150 mi, complaint #1173408
    • "TRANSMISSION SLIPS TWICE AND JERKS FORWARD WHEN FIRST DRIVEN COLD.........VERY DANGEROUS WHEN ENTERING A BUSY HIGHWAY................TOOK TO PALM SPRINGS MOTORS 3 TIMES AND THE PROBLEMS WAS NEVER SOLVED...........THEY TOLD ME THAT THEY COULD NOT SOLVE THE PROB…"~35,000 mi, complaint #1045621
    • "WHEN SLOWING DOWN AT ABOUT 20-25 MPH, CAR JERKS LIKE TRANSMISSION IS TRYING TO SLIP FROM 2ND TO 1ST GEAR. HAS BEEN LIKE THIS FOR OVER TWO YEARS. MOST READINGS ON 'NET SUGGESTS SOFTWARE ISSUES BUT NOT MANY OWNERS HAVE FOUND SATISFACTION WITH THE UPDATES AND APP…"~56,000 mi, complaint #1222850
    • "THIS VEHICLE IS BUCKING AND JOLTING GOING UPHILL ON A LEVEL SURFACE. IT FEELS LIKE SOMEONE HAS HIT ME FROM BEHIND. IT IS NOT NOT SHIFTING AT ALL THE WAY IT IS SUPPOSE TO. THERE ARE MANY OTHER COMPLAINTS ON THIS SAME YEAR AND MODEL VEHICLE WITH THE SAME EX…"~108,000 mi, complaint #1515759
  7. #7

    fuel tank and lines

    29 unsafe, 1 annoyance

    30
    incidents
    Typical range: 63,000–124,500 mi

    Median 92,000 mi, based on 30 reports (35% had no usable mileage)

    • "I NOTICED A LIGHT GAS SMELL IN MY GARAGE ONE DAY AND FIGURED PERHAPS BECAUSE MY CAR DOES NOT HAVE A GAS LID THAT IS WHY I WAS SMELLING IT. THE NEXT DAY, MY DAUGHTER USED MY CAR TO PICK UP A GAS GRILL FOR A CHRISTMAS GIFT WHICH SHE LEFT IN MY CAR OVERNIGHT. T…"~38,527 mi, complaint #1175838
    • "TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT'S DAUGHTER OBSERVED THAT THE VEHICLE WAS ON FIRE. A POLICE AND A FIRE REPORT WERE FILED. THE CONTACT'S HUSBAND EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER BEFORE THE FIRE DEPARTMENT ARRIVED. THERE WERE NO…"~65,000 mi, complaint #1368195
    • "THE ESCAPE LEAKS GASOLINE THROUGHOUT THE GAS PUMP ONLY WHEN IT'S TURNED ON. AND THE BACK DOOR DOESN'T OPEN, IT'S LOCKED. *TR"~92,000 mi, complaint #1145543
    • "TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE ODOR OF FUEL WAS PRESENT OUTSIDE THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT FUEL HAD LEAKED FROM WHERE THE FILLER HOSE CONNECTED TO THE FUEL TANK. THE FAILURE WAS NOT DIAGNOSED OR R…"~120,000 mi, complaint #1449745
    • "The contact owns a 2011 Ford Escape. The contact stated that upon approaching the vehicle, the contact observed gasoline leaking underneath the fuel tank. The contact became aware of a crack in the gasoline tank seal. The contact stated that there was a consta…"~240,000 mi, complaint #2049781
  8. #8

    glass and windshield

    28 unsafe

    28
    incidents
    Typical range: 16,000–71,000 mi

    Median 37,000 mi, based on 35 reports (15% had no usable mileage)

    • "ON 22 NOV 2011 MY 2011 FORD ESCAPE XLT AUTO AWD 2.5L I4 REAR WINDSHIELD EXPLODED AFTER CLOSING TAILGATE/HATCH! I LOOK INSIDE SOON AFTER TO SEE IF ANYTHING HAD BEEN IN THE WAY TO CAUSE IT AND THEIR WAS NOT! THIS WOULD HAVE ONLY BEEN MY THIRD TIME OPENING THE HA…"~5,030 mi, complaint #894152
    • "IT WAS ABOUT 30 DEGREES AND MY 13 YEAR OLD DAUGHTER WENT TO PUT A ITEM IN MY 2011 FORD ESCAPE PARKED IN MY DRIVE WAY. UPON CLOSING THE REAR LIFT GATE THE GLASS SHATTERED INTO TINY PIECES. THIS CAUSED SCRATCHES AND OTHER BODY DAMAGE TO THE VEHICLE WHEN THE HYDR…"~19,464 mi, complaint #957506
    • "THE REAR TAILGATE WINDOW EXPLODED WHILE CAR WAS PARKED IN THE GARAGE WITH THE GARAGE DOOR CLOSED. HAPPENED SUNDAY AT 6:45 PM WITH AN OUTDOOR TEMPERATURE OF 45 DEGREES FAHRENHEIT. CAR HAD BEEN IN THE GARAGE ALL WEEKEND, SINCE FRIDAY EARLY AFTERNOON. NO OUTSID…"~37,000 mi, complaint #1166006
    • "OUR CAR WAS PARKED IN OUR DRIVEWAY, TEMPERATURE AROUND 30. I GRABBED SOMETHING OUT OF THE BACK OF THE CAR AND WHEN I SHUT THE LIFTGATE, THE GLASS INSTANTLY SHATTERED, THROWING GLASS SEVERAL FEET IN EACH DIRECTION. THE GLASS HAD NOT BEEN PREVIOUSLY SCRATCHED, C…"~75,000 mi, complaint #1348430
    • "I WAS DRIVING AND MY BACK WINDSHIELD BROKE LOOSE FROM THE CAR. I WAS DRIVING ON MANCHESTER RD NO MORE THAN 40 MILES AN HOUR. UPON CHECKING ,ONE OF THE REAR HINGES HAD BROKE AND THE WINDSHIELD WAS HANIGING BY THE OTHER HINGE. FORTUNATELY FOR MYSELF AND PEOPLE…"~142,000 mi, complaint #1518476
  9. #9

    hv system fault reduced power

    2 stranded, 23 unsafe

    25
    incidents
    Typical range: 37,500–57,500 mi

    Median 45,000 mi, based on 49 reports (0% had no usable mileage)

    • "VEHICLE HAS STALLED MULTIPLE TIMES AT HIGHWAY SPEEDS WHICH FORD APPARENTLY CALLS "LIMP MODE". ALL POWER TO THE MOTOR WAS GONE. AS THIS ONLY HAS HAPPENED AT HIGHWAY SPEEDS, I FEARED FOR MY LIFE THAT I WOULD GET REAR ENDED. APPARENTLY FORD KNOWS OF A PROBLEM…"~4,000 mi, complaint #991005
    • "THE SUV STARTS SLOWING DOWN, LOSING POWER AND THE WRENCH LIGHT COMES ON. I PULLED OVER ,CUT SUV OFF WAIT ABOUT 15MIN AND START SUV BACK UP L WRENCH LIGHT IS NOT ON. NO INCIDENT AGAIN UNTIL MAY 30,2013 AND JUNE 1, 2013 . TOOK VEHICLE TO DARCARS ON JUNE 3,…"~36,500 mi, complaint #983624
    • "THIS VEHICLE HAS LOST POWER UNEXPECTEDLY TWICE IN THE LAST MONTH WHILE EITHER DECELERATING FROM FREEWAY SPEEDS (FIRST TIME) AND WHILE CRUISING AT 65 MPH (SECOND TIME). IN BOTH INSTANCES THE WRENCH LITE CAME ON AND THE RPM LEVEL DROPPED TO BELOW 900 RPM AND WA…"~42,535 mi, complaint #982576
    • "WAS DRIVING ON HIGHWAY AT 55 MPH, THE WRENCH LIGHT CAME ON DASHBOARD AND THE CAR STARTED DECELERATING. WOULD NOT ACCELERATE, HAD TO PULL OVER, TURN CAR OFF, THEN BACK ON, IN ORDER FOR CAR TO ACCELERATE AGAIN. SECOND INCIDENT SEEMED LIKE CAR'S POWER COMPLETELY…"~48,500 mi, complaint #999170
    • "I WAS DRIVING ALONG THE HIGHWAY AT 70 MPH, WHEN I FELT A 'CLUNK'. THE ENGINE LOST POWER AND THE 'WRENCH' LIGHT LIT UP. I WAS ABLE TO GET THE CAR TO THE SHOULDER OF THE ROAD. I THEN TURNED THE ENGINE OFF, WAITED A COUPLE MINUTES AND THEN RE-STARTED THE ENGIN…"~92,000 mi, complaint #1112441
  10. #10

    airbag system

    22 unsafe

    22
    incidents
    Typical range: 8,500–99,500 mi

    Median 49,000 mi, based on 32 reports (16% had no usable mileage)

    • "AT 2700 MILES THE AIRBAG WARNING LIGHT STARTED TO GO ON AND VEHICLE WAS TAKEN TO DEALER FOR A CHECK ON AIRBAG PROBLEM. SUPPOSEDLY FIXED, HOWEVER ONE WEEK LATER HAD TO RETURN VEHICLE TO DEALER DUE TO AIRBAG WARNING LIGHT AGAIN GOING ON. PROBLEM SUPPOSEDLY FIX…"~2,738 mi, complaint #979397
    • "I WAS T-BONED WHILE MAKING A RIGHT HAND TURN IN THE DRIVER'S DOOR. I WAS DRIVING THE CAR. THE DAMAGE RESULTED IN $15,500 + RESULTING IN A TOTAL LOSS. I WENT TO THE ER SUFFERING FROM HEAD TRAUMA. I SUSTAINED A SIGNIFICANT CONCUSSION, WAS OUT OF WORK FOR 1 WEEK.…"~46,000 mi, complaint #1011223
    • "THE VEHICLE WAS TAKEN INTO A FORD DEALERSHIP TO BE SERVICED AND AFTER THAT THE CONTROL MODULE FOR THE AIRBAGS WENT OUT. THE PART HAD TO BE ORDERED AND WHILE WE WERE ON VACATION THE STEERING BEGAN LOCKING UP AND THE TRACTION CONTROL LIGHTS BEGAN SHOWING DISABL…"~70,000 mi, complaint #1090446
    • "TL* THE CONTACT OWNED A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING OPERATED ON WET ROAD CONDITIONS, IT HYDROPLANED AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR B…"~120,000 mi, complaint #1395513
    • "The contact owns a 2011 Ford Escape. The contact stated that the air bag warning light was illuminated upon starting the vehicle and remained illuminated while driving. The vehicle was taken to the dealer where they diagnosed that the front passenger’s side ai…"~195,500 mi, complaint #1816163
  11. #11

    other

    1 stranded, 6 unsafe, 1 broken, 12 annoyance

    20
    incidents

    Commonly reported, insufficient mileage data - n=13, median 80,000 mi, no reliable range below 25 reports.

    • "VEHICLE WAS PARKED IN GARAGE. THE REAR HATCH WINDOW EXPLODED INTO HUNDRED'S OF PIECES. LOW TEMPERATURE LAST NIGHT 50 DEGREES, 60 DEGREES AT TIME OF INCIDENT. *TR"~14,652 mi, complaint #1165958
    • "RECEIVED NOTICE OF RECALL IN DEC 2017, CALLED KENDAL FORD IN ANCHORAGE FOR SCHEDULING OF REPAIR. THE SERVICE DEPARTMENT STATED THAT THEY DID NOT HAVE THE PART NEEDED AND WOULD CALL WHEN IT CAME IN. OCTOBER 2018, CALLED KENDALL AFTER RECEIVING SECOND NOTICE.…"~64,210 mi, complaint #1710786
    • "THE RECALL ORIGINATED IN 10/24/2016. TOOK MY CAR TO THE DEALERSHIP IN TARPON SPRINGS FLORIDA, THEY CLAIMED THE PART WAS ON BACK ORDER. RECEIVED MULTIPLE LETTERS AND THE PART IS STILL NOT AVAILABLE. SPOKE WITH FORD TODAY AND THEY SAID THE PART WAS ON BACK OR…"~80,000 mi, complaint #1449889
    • "FRAME FAILURE, "K" FRAME SUPPORTING THE ENGINE, TRANSMISSION AND STEERING COMPONENTS FRACTURED MAKING THE VEHICLE UNDRIVEABLE. THIS ISSUE WAS A RECALL ON 2001-2004 ESCAPES."~133,000 mi, complaint #1484419
    • "TAKATA RECALL.... CHECKED VIN WITH NHTSA AND SAW RECALL INFORMATION. TODAY, I WOULD FEEL SAFER IF THIS ISSUE WAS FIXED."~145,500 mi, complaint #1534042
  12. #12

    steering column

    18 unsafe

    18
    incidents

    Commonly reported, insufficient mileage data - n=24, median 103,000 mi, no reliable range below 25 reports.

    • "2011 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO FAILURE OF POWER STEERING COLUMN WAS DIRECTLY CONNECTED TO ISSUES CONTAINED IN RECALL NOTICE 14V-285 AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD *TR"~33,754 mi, complaint #1457878
    • "TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE TO HIS DESTINATION AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED.…"~47,000 mi, complaint #1539696
    • "TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT AT SLOWER SPEEDS THE POWER STEERING INTERMITTENTLY FAILED TO OPERATE WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO DON HIND…"~90,000 mi, complaint #1733934
    • "I HAVE A 2011 FORD EACAPE.... WE LOST POWER STEERING 2-3 YEARS AGO IN MY CAR WHILE DRIVING ON TWISTY HILLY ROADS IN ITHICA, NY ON WAY TO GET OUR 3 YOUNG GRANDCHILDREN AND THANK GOD IT WAS MY HUSBAND DRIVING BECAUSE I PROBABLY WOULD HAVE BEEN IN A SERIOUS ACCID…"~136,000 mi, complaint #1744228
    • "WHEN DRIVING MY CAR AT LOW SPEEDS, THE POWER STEERING UNIT LOCKS UP RANDOMLY AND UNPREDICTABLY ESPECIALLY WHEN ATTEMPTING TO MAKE A TURN. AFTER CONTACTING FORD ABOUT THE ISSUE, I LEARNED THAT THERE WAS A LARGE RECALL FOR ESCAPES FROM 2008-2011 MADE AT THE KANS…"~162,000 mi, complaint #1515887
  13. #13

    corrosion and rust

    15 unsafe, 1 annoyance

    16
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "The contact's significant other owns a 2011 Ford Escape. The contact had taken the vehicle to an independent mechanic where he was informed that the front passenger’s side subframe was severely corroded. The independent mechanic informed him to no longer drive…"~75,000 mi, complaint #1776748
    • "THE FRONT SUBFRAME IS RUSTED OUT AND WILL NOT PASS THE PA STATE INSPECTION. THE CAR HAS UNDERCARRIAGE CORROSION PROBLEMS. WE JUST REPLACED THE MUFFLER PIPE FOR SIMILAR ISSUES LAST FALL. THEY CAR HAS BEEN DRIVING IN PA FOR LAST 9 YEARS AND SHOULD NOT BE HAVING…"~89,000 mi, complaint #1720783
    • "WHILE DOING THE LAST SEVERAL SERVICES ON MY ESCAPE, I'VE NOTICED THE FRONT CRADLE/CROSSMEMBER SEVERELY RUSTED, BUT NOT RUSTED THROUGH. ON THIS LAST SERVICE,(10/22/19) I NOTICED TWO SPOTS RUSTED THROUGH, VERY SIMILAR TO THE RECALL ON THE PREVIOUS BODY ESCAPES."~115,000 mi, complaint #1614607
    • "The contact owns a 2011 Ford Escape. The contact stated that the vehicle was taken to an independent mechanic for a routine maintenance inspection, and he was informed by the mechanic that the front subframe engine cradle displayed rusted holes and corrosion l…"~160,000 mi, complaint #1892107
    • "The contact owns a 2011 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The contact pulled over to the side of the road and the vehicle was towed to an independent mechanic to be diagnosed. The co…"~178,596 mi, complaint #1915481
  14. #14

    trunk or liftgate

    12 unsafe, 3 broken, 1 annoyance

    16
    incidents

    Commonly reported, insufficient mileage data - n=21, median 40,000 mi, no reliable range below 25 reports.

    • "MY HUSBAND SHUT THE LIFT GATE ON OUR 2011 FORD ESCAPE AND THE REAR WINDOW EXPLODED INTO A THOUSAND PIECES. THIS VEHICLE HAS LESS THAN 2,000 MILES ON IT. *TR"~1,641 mi, complaint #861410
    • "THE REAR LIFT GATE SEAL LEAKS AND LEAVE A PUDDLE OF WATER AROUND THE REAR LATCH. SOMETIMES THE CARPET IN THE BACK NEAR THE REAR GATE IS DAMP. *TR"~32,000 mi, complaint #1171732
    • "MY 2011 FORD ESCAPE REAR LIFTGATE LATCH WON'T OPEN- CAUSED BY PREMATURE FAILURE OF AN ELECTRICAL ACTUATOR THAT UNLATCHES (OPEN) THE LIFT-GATE. THE VEHICLE'S LIFTGATE ONLY UNLATCHES ELECTRICALLY (BUTTON SWITCH OPERATED). THERE IS NO WAY TO OPEN THE LIFTGATE MA…"~48,000 mi, complaint #1243983
    • "REAR LIFT GATE WINDOW SPONTANEOUSLY EXPLODED OUTWARD WHILE PARKED IN FRONT ON MY HOME."~85,000 mi, complaint #1464685
    • "BACK DOOR WONT OPEN, REAR WIPER DOESN'T WORK, RAIN COMES IN THROUGH BACK DOOR."~115,000 mi, complaint #1586634
  15. #15

    engine internal

    1 stranded, 9 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=13, median 65,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE STATIONARY, THE VEHICLE CAUGHT FIRE TWICE WITHOUT WARNING. THE CONTACT EXTINGUISHED THE FIRST FIRE WITH A GARDEN HOSE. THE SECOND FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE FIRE ORIGINATED FROM THE ENGINE.…"~55,000 mi, complaint #1368030
    • "THE THROTTLE BODY WAS CORRODED ON THE VEHICLE CAUSING IT TO STUTTER AFTER STARTING THE VEHICLE. AFTER THE ISSUE OCCURRED THE VEHICLE WOULD NOT DRIVE OR FUNCTION PROPERLY. IT WAS CLEARLY UNSAFE."~60,000 mi, complaint #1192828
    • ""ENGINE RECALL" I HAVE A 2011 FORD ESCAPE & AFTER 7 MONTHS OF OWNING THIS VEHICLE I WAS TOLD THAT I NEED A NEW ENGINE. I WAS HEADED HOME FROM WORK ON I95 THEN THE ENGINE LIGHT CAME ON. THE NEXT MORNING I GOT UP TO GO TO WORK AND THE ESCAPE WOULD NOT CRANK U…"~65,000 mi, complaint #1359579
    • "WHEN DRIVING THE STEERING WHEEL SEEMS HARD TO CONTROL. THE SUV SEEMS TO SPUTTER AS I PRESS ON THE ACCELERATOR, AND THE ENGINE (MOTOR) SEEMS TO MISS WHEN ACCELERATION IS BETWEEN 20 AND 40 MPH. NEXT, WHEN ACCELERATING PAST 60 THE ENGINE MISSING OR (CUTTING OU…"~98,000 mi, complaint #1128561
    • "The contact owns a 2011 Ford Escape. The contact stated while driving at 50 MPH, he heard abnormal knocking sounds coming from the engine. The oil pressure warning light was illuminated. The contact pulled to the nearby gas station where an independent mechani…"~150,000 mi, complaint #1828670
  16. #16

    unintended acceleration

    10 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=18, median 25,000 mi, no reliable range below 25 reports.

    • "I PULLED INTO A PARKING SPACE NEXT TO THE BUILDING WHERE I WORK AND THE VEHICLE SURGED FORWARD AND HIT THE BRICK WALL, BROKE A WINDOW AND DENTED THE BUILDING AC UNIT. DAMAGE TO MY VEHICLE HOOD, BUMPER AND GRILLE. COST TO REPAIR $4282.75. *TR SEPTEMBER 2…"~4,267 mi, complaint #943594
    • "THE VEHICLE ACCELERATED QUICKLY FROM A STOPPED POSITION UPON STARTING IN THE MORNING. I HAVE TO PUT MY FOOT ON THE BRAKE TO KEEP IT FROM SURGING FORWARD EVEN THOUGH I HAVE NOT PRESSED THE GAS PEDDLE AT ALL. VEHICLE JOLTS FORWARD SUDDENLY DURING DRIVING AT SL…"~25,000 mi, complaint #1067850
    • "I WAS ACCELERATING TO MERGE ONTO I-495 IN NORTHERN VIRGINIA, ATTAINING A SPEED OF APPROXIMATELY 55 MPH. WHEN I REMOVED MY FOOT FROM THE GAS PEDAL (BECAUSE I HAD REACHED MY DESIRED SPEED), THE CAR CONTINUED TO ACCELERATE UNCONTROLLABLY. I APPLIED FULL PRESSUR…"~25,000 mi, complaint #1173506
    • "CAR DRIFTED TO A STOP WHILE IN GEAR. TURNED OFF IGNITION. RESTATED CAR. IT ACCELERATED IN PARK WITHOUT HAVING FOOT ON GAS PEDDLE. TRIED DRIVING AGAIN ,THE CAR REPEATED THIS PATTERN 3 MORE TIMES. FINALLY GOT IT TO OPERATE AFTER LETTING IT REST FOR SEVERAL MINUT…"~69,000 mi, complaint #994868
    • "STARTED CAR UP IN DRIVEWAY AND ENGINE REVIVED (RPM'S WENT WAY UP) JUST FOR A FEW SECONDS. DROVE TO DESTINATION PULLED INTO PARKING STALL AS I APPLIED THE BRAKES, THE ENGINE REVIVED UP AGAIN AND I WAS UNABLE TO STOP, EVEN WHILE APPLYING THE BRAKES, THE VEHICL…"~128,000 mi, complaint #1376489
  17. #17

    brake hydraulics

    9 unsafe

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "TL* THE CONTACT OWNS A 2011 FORD ESCAPE SXLT. THE CONTACT STATED THAT WHEN THE BRAKE WAS DEPRESSED, THE BRAKE WOULD ABNORMALLY TRAVEL TO THE FLOORBOARD. ALSO, THERE WAS NO PRESSURE IN THE BRAKING SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE B…"~15,000 mi, complaint #944069
    • "WE BEGAN HAVING INTERMITTENT BRAKING INCIDENTS. SOMETIME THE CAR WOULD PULL SHARPLY, OR NOT AT ALL. THERE WAS A TIME WHEN THE CAR SEEMED TO NEED EXTRA PETAL PRESSURE TO STOP. WE TOOK IT TO SPENCER CREEK TO HAVE IT CHECKED OUT. INITIAL DIAGNOSTICS WAS POSSIB…"~51,051 mi, complaint #1568922
    • "THE PROBLEM IS BRAKE LOSS IN REVERSE. IT HAPPENS INTERMITTENTLY AND INFREQUENTLY OVER THE PAST 7 YEARS. USUALLY WHEN BACKING OUT OF MY GARAGE AND CANNOT STOP IMMEDIATELY. THE PEDAL WILL BE ROCK HARD WHEN THIS HAPPENS AND AFTER A COUPLE OF SECONDS WILL DEPRESS…"~56,000 mi, complaint #1718572
    • "BRAKES FAIL WHEN CAR IS IN REVERSE. PEDAL BECOMES VERY HARD, DOES NOT DEPRESS, AND CAR DOES NOT STOP. HAS NEVER HAPPENED WHEN DRIVING FORWARD. CONSISTENTLY HAPPENS, DAILY, ON THE FIRST APPLICATION OF BRAKES IN REVERSE."~60,000 mi, complaint #1367699
    • "WHEN THE VEHICLE IS ROLLING, THE RIGHT TIRE LOCKS UP AND STARTS SMOKING, THIS HAPPENS ALL THE TIME. MECHANIC CANNOT FIND IT TO FIX IT IF FIXABLE AND NOT A RECALL? I AM DRIVING CITY STREETS (IN VIRGINIA-SUBURBIA."~153,000 mi, complaint #1716899
  18. #18

    fuel pump

    3 stranded, 6 unsafe

    9
    incidents

    Commonly reported, insufficient mileage data - n=12, median 42,000 mi, no reliable range below 25 reports.

    • "AS I WAS EXITING A HIGHWAY, MY CAR MESSAGE CENTER ALERTED ME TO SAFELY COME TO A STOP. AS I WAS ATTEMPTING TO GET INTO A PARKING LOT, THE CAR SHUT OFF. I RESTARTED AND WAS ABLE TO GET INTO PARKING LOT ON ELECTRIC, I GUESS. IT WAS TOWED TO UTTER FORD, IN SHE…"~10,340 mi, complaint #893805
    • "2011 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE POWER FAILURE WHILE DRIVING. CONSUMER STATES VEHICLE HAD A DEFECTIVE FUEL PUMP DRIVER MODULE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD"~26,011 mi, complaint #1319691
    • "IN JULY 2016 I WAS EXPERIENCING A FUEL ODOR IN THE ESCAPE. I TOOK IT TO A MECHANIC ON JULY 20, 2016 AND HAD TO REPLACE THE FUEL PUMP AND FUEL PUMP GASKET. TOTAL COST FOR THOSE REPAIRS WA $643.44 (I HAVE THE RECEIPT). AM I ELIGIBLE FOR A REIMBURSEMENT?"~58,448 mi, complaint #1419301
    • "GAS SMELL INSIDE CAR. ON THIRD OR FOURTH DAY OF RECURRING SMELL, TOOK TO SERVICE. SERVICE TECH HAD DIFFICULTY FINDING LEAK, AS THEIR WAS NO VISIBLE DRIPS TO THE GROUND. RETURNED TO DRIVING WHILE THE GAS SMELL BECAME STRONGER. RETURNED TO SERVICE, THIS TIME…"~84,500 mi, complaint #1328161
    • "THIS VEHICLE HAD A RECALL REGARDING THE FUEL DELIVERY MODULE REPAIRED IN MAY 2019 (BY CHAPMAN FORD IN HORSHAM, PA), JUST BEFORE I BOUGHT THE CAR IN JUNE. IN LATE AUGUST 2019, THE CAR WAS HAVING DIFFICULTY STARTING. I BROUGHT IT TO MY LOCAL FORD DEALERSHIP (FU…"~142,000 mi, complaint #1616858
  19. #19

    steering rack mechanical

    9 unsafe

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE STEERING WHEEL FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ROBBERSON FORD LOCATED AT: 2100 NE 3RD BEND OR 97701 [REDACTED PHONE], WHERE IT WAS DIAGNOSED THAT T…"~45,000 mi, complaint #1391855
    • "I HIT A BUMP IN THE ROAD AND WHEEL ON PASSENGER SIDE OF VEHICLE WHEN UP INTO WHEEL WELL. ALMOST HIT ONCOMING TRAFFIC WHEN I LOST ALL STEERING. I TOOK IT TO THE FORD DEALERSHIP VIA TOW TRUCK AND WAS TOLD THAT THE FRONT SUBFRAME WAS COMPLETELY ROTTEN AT 87,000 M…"~87,000 mi, complaint #1736026
    • "TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND WAS NOT ABLE TO BE TURNED. THE VEHICLE WAS TOWED TO TASCA FORD SEEKONK ([REDACTED ADDRESS], SEEKONK, MA 02771, [REDACTED PHONE]) WHERE THE CONTACT WAS INFORMED THAT TH…"~100,000 mi, complaint #1518425
    • "TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VE…"~138,000 mi, complaint #1698068
    • "TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. ONCE THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT OPERATED NORMALLY. THE CONTACT TOOK THE VEHICLE TO GARNET FORD (1610 WILMINGTON PIKE, WE…"~140,000 mi, complaint #1515459
  20. #20

    suspension arms and bushings

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • " WENT TO THE DEALER, [XXX] , TO GET AN OIL CHANGE AND THEY TOLD ME MY MAINE STATE INSPECTION WAS DUE. THE INSPECTION FAILED DUE TO CORROSION ON THE LEFT FRONT LOWER CONTROL ARM BUSHING. THERE IS A RECALL ON EARLIER ESCAPE MODELS, BUT MY 2011 MODEL WAS NOT COV…"~70,085 mi, complaint #1167518
    • "BOUGHT 2011 FORD ESCAPE XLT USED 5-27-2016 (PRIVATE SALE, CHICAGO IL). UPON PURCHASE, SERVICED AT MILWAUKEE AREA FORD DEALERSHIP, FOUND FRONT CONTROL ARMS & BUSHINGS TORN/LOOSE. NEXT, FRONT SWAY BARS, OUTER TIE ROD ENDS, BRAKES AND ROTORS NEEDED REPLACEMENT. I…"~130,000 mi, complaint #1345739
  21. #21

    ac compressor and refrigerant

    3 unsafe, 2 broken, 1 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "ON THE 5TH DAY OF USE OF MY NEW VEHICLE, I WAS RIDING AT 60 MPH ON A RAINY DAY WHEN THE AIR CONDITIONER STOP WORKING, MY WINDOWS START FOGGING. THERE WAS NO CAR LIGHT ALARMS, CAR TEMPERATURE NORMAL (NO THERMOSTAT ALARM). I TOOK THE CAT TO FORD SERVICE, IT TOOK…"~600 mi, complaint #919730
    • "TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 55 MPH THE AIR CONDITIONER COIL MALFUNCTIONED, CAUSING A FREON LEAK AND FOGGED WINDOWS. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE DEALER STATED THAT THE MANUFACTURER WOULD N…"~6,000 mi, complaint #887452
    • "PART BROKE APART IN A/C SYSTEM AND A/C UNIT STOPPED WORKING. THIS IS NOT A WEARABLE PART AND FORD REFUSES TO FIX. THE CAR IS JUST OUTSIDE OF WARRANTY. THE VEHICLE WAS PURCHASED IN WINTER AND THE A/C WAS NEVER TESTED TO SEE IF IT WAS WORKING."~31,400 mi, complaint #1103565
    • "A/C PUMP CYCLES ON AND OFF BUT NO A/C IN SUMMER. IN WINTER -THE DEFROSTER CUTS OUT WHICH I BELIEVE IS A OVERHEATING RESISTER THUS NOT CYCLING THE A/C. ALSO SWITCH IS INOP FOR FAN ON POSITIONS 1 AND 2. I BELIEVE THE SYSTEM " MALFUNCTION" IS A FIRE/ SAFETY IS…"~52,420 mi, complaint #1220111
    • "AIR CONDITIONING UNIT BROKE AND LEAKED THROUGH THE FIREWALL CAUSING UNSAFE DRIVING CONDITIONTIONS WHEN RUNNING THE AIR UNIT AND DEFROST. 2008-2012 FORD ESCAPE EXPENSIVE RECEIVER DRIER FAILURES HTTPS://WWW.YOUTUBE.COM/WATCH?V=AFQH2B_OV6C&FEATURE=EM-SHARE_VIDE…"~75,000 mi, complaint #1431101
  22. #22

    evap system

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "CHECK ENGINE LIGHT CAME ON AND VEHICLE LOST POWER AND DIED. PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE FOR A FEW MINUTES, THEN TURNED IT ON AND WAS ABLE TO PROCEED FOR ANOTHER 5-6 MILES, THEN THE ISSUE REPEATED. CHECK ENGINE LIGHT REMAINED…"~49,366 mi, complaint #1044794
    • "ENGINE LIGHT CAME ON AND VEHICLE IMMEDIATELY RAN ROUGH AND LOST MOST ACCELERATION POWER. FORCED TO DRIVE ON TO CENTER MEDIAN TO AVOIDS ACCIDENT. BROUGHT TO DEALER AND WAS TOLD WAS FAULTY CHARCOAL CANISTER SENSOR. AND OTHER COMPONENTS. *TR"~50,000 mi, complaint #982811
    • "VEHICLE HAS BEEN STALLING DAILY SINCE JULY 2013. VEHICLE WHEN IN FOR SERVICE 4-30-14 DO TO DRIVERS CONCERN OF VEHICLE CRASHING AT FREEWAY AND SURFACE STREET SPEEDS. ON 4-29-14 THE VEHICLE STALLED (5) TIMES AND SEEMS TO STALL DURING THROTTLE CHANGES FROM CLOSED…"~59,876 mi, complaint #1061193
    • "MY CAR ALWAYS SHOWS A CHECK ENGINE LIGHT AND THE READINGS- SHOWS THAT THERE IS A LEAK, THEY HAVE CHANGED 4 TIMES THE PURGE VALVE. THE LIGHT GOES OFF FOR A FEW WEEKS AND THEN COME BACK AGAIN. IT SHOWS THE SAME PROBLEM ALL THE TIME. THE LIGHT COMES ON WHILE DRIV…"~60,000 mi, complaint #1689817
  23. #23

    abs module

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "ALL BRAKE/ABS WARNING LIGHTS COME ON AND BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR ON STARTUP BRAKE SYSTEM FAILURE OCCURS INTERMITTENTLY, AND REPEATEDLY AT ONLY 50K MILES. RESTARTING THE CAR RESULTS IN SOME BRAKE FUNCTION WITH ABS AND CHECK BRAKE WARNINGS. MEC…"~50,000 mi, complaint #1744004
    • "THE ABS BRAKING SYSTEM ON THE FORD ESCAPE HYBRID FAILED UNEXPECTEDLY AND WITHOUT WARNING AT ONLY 60K MILES. THE VEHICLE WAS IN MOTION, AND ALL THE LIGHTS CAME ON AT ONCE AND THE SYSTEM READ "CHECK BRAKES." THE BRAKES FELT LOOSE, AND I TOOK IT A MECHANIC THE…"~60,000 mi, complaint #1645924
  24. #24

    door latch and hinge

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THE DRIVER AND THE PASSENGER FRONT DOOR FAILED AND THE DOORS WOULD NOT OPEN AUTOMATICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THEY CLEANED THE DOOR LOCKS, BUT THE FAILUR…"~8,429 mi, complaint #874933
    • "DRIVERS SIDE DOOR LATCH SWITCH SAYS IT IS NOT LATCHED, BUT IT IS. THIS CAUSES THE INTERIOR DOME LIGHTS TO REMAIN ON WHILE DRIVING. HARD TO DRIVE AT NIGHT WITH LIGHTS ON. DANGEROUS. DOORS DO NOT LOCK PROPERLY BECAUSE IT THINKS THE DOOR IS AJAR. I UNDERSTAN…"~20,000 mi, complaint #1200509
    • "TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 55 MPH, WHEN A SEMI TRUCK PASSED THE VEHICLE THE HOOD CAME UP WITHOUT WARNING, CAUSING THE HOOD TO HIT THE WINDSHIELD. THE CONTACT STATED THAT NO ONE HAD PREVIOUSLY OPENED THE HOOD PRIOR…"~100,000 mi, complaint #1658785
    • "VEHICLE WAS PARKED. OWNER OPENED THE REAR WINDOW. ON LATCH RELEASE (AND WINDOW UPSWING) THE LEFT SIDE OF THE WINDOW SHOT OUT AND FELL FROM THE CAR -- WINDOW WAS BEING HELD ONTO THE CAR ONLY BY THE GLASS LIFT SUPPORTS. THE WINDOW LIFTGATE HINGES HAD DETERIORATE…"~138,000 mi, complaint #1316623
  25. #25

    power windows and locks

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHEN THE FOBIK KEY WAS DEPRESSED TO UNLOCK THE DOORS, THE LIFT GATE FAILED TO UNLOCK. THE CONTACT ATTEMPTED TO UNLOCK THE LIFT GATE MANUALLY BUT THE ATTEMPT FAILED. THE FAILURE RECURRED NUMEROUS…"~29,000 mi, complaint #1241010
    • "RIGHT REAR PASSENGER DOOR WON'T UNLOCK OR OPEN. *JS"~38,989 mi, complaint #1056194
    • "HAVING MECHANICAL ISSUES WITH MY DOORS NOT CLOSING. THIS HAS HAPPENED SEVERAL TIMES AND EACH TIME IT TAKES A LOT OF PLAYING AROUND WITH LOCKING AND UNLOCKING BEFORE I CAN GET THE DOOR SHUT. *TR"~53,000 mi, complaint #1344823
    • "FIRST POWER DOOR LOCKS QUIT WORKING, NEXT TAIL GATE WON'T OPEN, TIRE PRESSURE DASH LIGHT WARNING COMES ON YET THERE ARE NO PROBLEMS. CHECK MOTOR DASH LIGHT GOES ON AND OFF OFTEN YET THEY FIND NO PROBLEM. LATEST IS POWER STEERING WENT OUT WITH NO WARNING WHILE…"~167,332 mi, complaint #1650030
  26. #26

    suspension struts shocks

    4 unsafe, 1 broken

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE AT A DEALER FOR AN UNRELATED PROBLEM, THE TECHNICIAN DIAGNOSED THAT THE FRONT DRIVER'S SIDE SHOCK ABSORBER WAS LEAKING HYDRAULIC FLUID. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFI…"~12,500 mi, complaint #1110616
    • "LOUD RATTLING NOISE COMING FROM THE FRONT SUSPENSION. BELIEVED TO BE STRUTS, SWAY BAR, OR SWAY BAR LINKS. ONLY HAPPENS WHILE IN MOTION ON ALL TYPES OF TERRAIN."~81,000 mi, complaint #1577652
  27. #27

    battery and charging

    1 stranded, 3 unsafe

    4
    incidents

    Commonly reported, insufficient mileage data - n=10, median 137,000 mi, no reliable range below 25 reports.

    • "WHILE DRIVING THE BATTERY LIGHT CAME ON, POWER STEERING WENT OUT, THEN ALL POWER TO DASH WENT OUT, PULLED OVER AND COULDN'T ROLL UP THE WINDOWS, NO POWER AT ALL, LET IT SIT FOR A MINUTE AND WAS THEN ABLE TO ROLL UP THE WINDOWS."~110,624 mi, complaint #1374168
    • "The contact owns a 2011 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle shuddered and jerked, with the check engine warning light illuminated. The contact also stated that while attempting to accelerate, the vehicle lost moti…"~134,499 mi, complaint #2004069
    • "ALL OFF THESE EVENTS I AM DESCRIBING HAPPENED ALL WHILE DRIVING AND STILL OCCUR WHILE IN PARK. ALL OF THESE ALSO SLOWLY PROGRESSED INTO ONE BIG ISSUE OVER A MONTH AND A HALF PERIOD. IT STARTED OFF AS MY HEADLIGHTS WERE DIMMING AND FLICKERING, THEN IT PROGRESSE…"~140,000 mi, complaint #1694527
    • "ON 3 SEPARATE OCCASIONS, MY VEHICLE SHUT OFF WHILE I WAS DRIVING. THE LIGHTS FLICKERED OFF, THE BRAKES WORKED AT APPROX. 30% AFTER THE CAR SHUT OFF AND I HAD MINIMAL STEERING CAPABILITIES AND NO ACCELERATION CAPABILITY. THE CAR HAS ALSO REPEATEDLY BEEN FOUND…"~170,000 mi, complaint #1350449
  28. #28

    fuel injector

    1 stranded, 3 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I WAS DRIVING TO WORK ON A SATURDAY WHEN ALL OF A SUDDEN MY CAR STOPPED WORKING. COMPLETELY TURNED OFF AND I HAD TO FIND A WAY TO QUICKLY PULL THE VEHICLE ON THE SIDE OF THE ROAD. I WAITED SEVERAL MINUTES, TRIED TO START THE CAR AGAIN WITH NO SUCCESS.THEN I CA…"~34,000 mi, complaint #981587
    • "DRIVING DOWN INTERSTATE. SUDDENLY I LOST FUEL POWER. ENGINE REMAINED ON. SURGES OF SWAYING OR WARD & BACKWARDS PRIOR TO LOSS OF FUEL POWER. RESEMBLED LIKE IT WAS OUT OF GAS, HOWEVER I HAD 3/4 OF A TANK FULL. I PULLED OVER, TURNED OFF FOR A FEW MINUTES, RES…"~51,000 mi, complaint #937718
  29. #29

    instrument cluster

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "WHEN DRIVING MY 2011 FORD ESCAPE LIMITED, THE OPEN DOOR WARNING LIGHT, THE TPMS LIGHT, AND THE PARKING BRAKE LIGHT WILL COME ON. IN CONJUNCTION WITH THIS, THE A/C WILL BLOW WARM, THE TURN SIGNAL INDICATORS WON'T WORK, AND THE LIFT GATE WILL LOCK. IF I HIT TH…"~72,000 mi, complaint #1409705
    • "ALL LIGHTS ON INSTRUMENT CLUSTER COME ON RANDOMLY, GAUGES GO TO ZERO. WILL REMAIN IN THIS CONDITION UNTIL CAR IS SHUT OFF. AT TIMES CAR WILL NOT RESTART WITHOUT BANGING ON THE DASH. CAR DOES NOT HAVE TO BE IN MOTION FOR THIS TO HAPPEN BUT MOST FREQUENTLY IT…"~96,000 mi, complaint #1371527
    • "THE INSTRUMENT CLUSTER STARTED BY FLASHING ALL LIGHTS TO STAYING ON. THEN THE SPEED CONTROLS, SPEEDOMETER, RPM GAUGE, AND HEAT SENSOR WOULD NOT WORK. ON TOP OF ALL THIS. THE BRAKES BEGAN TO MAKE A CLICKING NOISE WHEN THIS ISSUE WOULD HAPPEN AND THE BRAKES WOUL…"~147,000 mi, complaint #1710129
    • "I HAVE BEEN HAVING ISSUES WITH DASH CLUSTER GOING CRAZY WHILE DRIVING ,I HAVE RESERCHED ON LINE AND HAVE FOUND MANY PEOPLE ARE HAVING THE SAME ISSUE ,WOULD BE NICE IF FORDWOULD TAKE CARE OF THIS ISSUE."~150,000 mi, complaint #1703615
  30. #30

    seatbelt and pretensioner

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "REAR END COLLISION CAUSED BOTH FRONT SEATS BUCKLE BACK COMPLETELY FLAT . IS THAT SUPPOSED TO HAPPEN?"~9,000 mi, complaint #883246
    • "SEAT BELT BUCKLE RELEASES MULTIPLE TIMES AFTER CLICKING IN WHILE DRIVING. IT HAS HAPPENED SEVERAL TIMES. *TR"~68,700 mi, complaint #1084766
  31. #31

    transfer case awd

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TRANSFER CASE OVERHEATING AND DUMPING LUBRICANT ON TRANSMISSION/DRIVERS SIDE AXLE SPRAYING ALL OVER."~95,000 mi, complaint #1615902
    • "TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE ACCELERATING FROM A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE CONTACT HEARD AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WERE…"~118,000 mi, complaint #1376522
    • "A KNOWN COMMON PROBLEM ON 2001-2012 FORD ESCAPE AWD MODELS: THE TRANSFER CASE ON AWD MODELS IS MOUNTED NEAR THE EXHAUST WHICH BAKES AND DRIES LUBRICATION GREASE IN THE TRANSFER CASE RESULTING IN BEARING FAILURE AND LOCK-UP CONDITIONS WHICH CAN CAUSE A CRASH A…"~123,000 mi, complaint #1600359
  32. #32

    engine mounts

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I DON'T REMEMBER EXACTLY WHEN THE PROBLEM ACCURED, JUST ONE DAY THE CHECK ENGINE LIGHT CAME ON. TOOK IT TO A MECHANIC AND THEY SAID IT MIGHT BE THE FUEL FLAP. AS TIME WENT ON NOTHING SEEMED TO NOT BE WORKING. TOOK IT TO A MECHANIC TODAY AND TURNS OUT THE ENGIN…"complaint #1452283
    • "The engine cradle mount that holds the lower control arm failed because of severe rot but only one mount is rotted, very localized. Have picture of failed piece. The broken mount cause the passenger side front tire to move independently from the drive side wh…"complaint #1785242
    • "Had my Escape in for an oil change and was informed that the engine cradle (Front Sub Frame) was rusting out. Took it to a second shop and was instructed that is need to be fixed in the month or it is going to drop when I am driving sometime. The estimated cas…"complaint #2013382
  33. #33

    stability and traction control

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "CAR SLOWING DOWN TO A STOP AND THE CUTS OFF IN THE MIDDLE OF DRIVING AROUND 3/4 HAD TO PUT FOOT ON BRAKE AND GAS AT SAME TIME. *JB"~39,802 mi, complaint #1006666
    • "MY TRACTION CONTROL LIGHT HAS REPEATING CAME ON AND OFF AS WELL AS UPON PRESSING THE ACCELERATION A FEELING OF NOISE IS NOTICEABLE. THIS HAS CAUSED ME TO BE VERY CONCERN WITH THE SAFETY OF DRIVING ON 30+ MINUTE COMMUTES DAILY. I HAVE TAKEN MY CAR TO THE SHOP W…"~83,601 mi, complaint #1263690
    • "FORD CONSUMER SATISFACTION PROGRAM 13N03. RELATED TO ETB. CAR RANDOMLY WOULD NOT ACCELERATE - HAD TO PULL OVER THREE TIMES WHILE DRIVING ON THE HIGHWAY TO TURN CAR ON AND OFF. AFTER TURNING CAR ON, IT WAS LIKE NOTHING HAD HAPPENED."~98,000 mi, complaint #1332262
  34. #34

    starter

    3 stranded

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I HAVE OWNED THIS VEHICLE SINCE NEW. WITH NOW 62000 + MILES I STARTED HAVING STARTING PROBLEMS BEGINNING EARLIER THIS YEAR. THE BATTERY AND STARTER HAVE CHECK OUT OKAY. THE PROBLEM IS WITH THE IGNITION SYSTEM. SOMETIMES THE VEHICLE WILL NOT START WHEN THE…"~61,500 mi, complaint #1514189
  35. #35

    sunroof

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 60 MPH, THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. "~100,000 mi, complaint #1439454
    • "I HEARD A LOUD POP WHILE DRIVING DOWN THE FREEWAY. THE SUNROOF HAD SHATTERED AND HAD A LARGE HOLE IN THE MIDDLE OF IT. NO OBJECT HIT THE CAR TO CAUSE THIS TO HAPPEN."~105,000 mi, complaint #1231937
    • "SUN ROOF SHATTERED WHILE IN HOT SUN,LATER BLEW OUT ONTO THE HIGHWAY"~119,453 mi, complaint #1205482
  36. #36

    tire failure

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2011 FORD ESCAPE EQUIPPED WITH MICHELIN CROSS TERRAIN F4290R TIRES, SIZE P225/65/R17 (NA). THE CONTACT STATED THAT THE TIRES WERE DRY ROTTED. ALSO, THE TIRE PRESSURE WAS LOW AT ALL TIMES. THE TIRES WERE TAKEN TO AN INDEPENDENT REPAIR SHO…"~30,000 mi, complaint #1130626
    • "PURCHASED AND HAD MOUNTED (4) GOODYEAR ASSURANCE TRIPLETRED ON OR ABOUT 15APR2015 BY FORD DEALER. 90,000 MILE MAINTENANCE, INCLUDING ROUTINE TIRE ROTATION, WAS COMPLETED BY SAME DEALER 24JUN2016. NO DAMAGE OR DEFECTS WERE NOTED BY DEALER AT THAT TIME. ON 02…"~89,460 mi, complaint #1296393
  37. #37

    catalytic converter

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "DRIVING VEHICLE ON 6/23/13 APPROXIMATELY 30 MPH AND IT SUDDENLY LOST ACCELERATION AND BEGAN TO JERK FORWARD. "WRENCH" INDICATOR APPEARED ON DASH. PULLED VEHICLE OVER AND WAITED; HOWEVER, PROBLEM CONTINUED. VEHICLE WOULD ONLY MOVE FORWARD AT LESS THAN 5 MPH…"~39,104 mi, complaint #988470
    • "TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING UP HILL AT VARIOUS SPEEDS, THE VEHICLE SHUT-OFF WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHAN…"~128,000 mi, complaint #1699337
  38. #38

    driveshaft axle cv

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "CARRIER BEARING DRIVE SHAFT ASSEMBLY CAUSING SEVERE VIBRATION UPON EXCELERATION AND AND LETTING OFF THE GAS PEDDLE ALSO IGNITION ISSUE PUT KEY IN TURN ON CRANKING SEVERAL TIMES BEFORE STARTING UNLESS KEY IS TURNED BACK MY ESCAPE HAS 70,000 MILES ON IT I SHOULD…"~70,000 mi, complaint #1641513
    • "The contact's father owns a 2011 Ford Escape. The contact stated that while her father was driving at an undisclosed speed, the suspension of the vehicle collapsed, and the vehicle came to an abrupt stop. The vehicle was towed to an independent mechanic, who d…"~170,000 mi, complaint #2029865
  39. #39

    engine cooling

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT AND CHECK FUEL INLET ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE CONTACT STATED THE WATER PUMP FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NO…"~66,000 mi, complaint #1167236
  40. #40

    engine oil consumption

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I WAS IN THE PROCESS OF TURNIG OFF OUR STREET AND DRIVING A SHORT DISTANE UP OUR DRIVEWAY TO PARK OUTSIDE OUR GARAGE WHEN MY VEHICLE LUNGED FORWARD INTO THE GARAGE DOING CONSIDERABLE DAMAGE TO THE CONTENTS AND STRUCTURE. I THEN BACKED THE VEHICLE OUT OF THE GA…"~35,000 mi, complaint #1393477
  41. #41

    exhaust system

    1 unsafe, 1 broken

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "AN O2/EXHAUST SENSOR & FUEL INDUCTION KIT HAD TO BE REPLACED. THIS SUV HAS ONLY 13700 MILES ON IT. THE DEALER SAID THAT THE PARTS WERE FAULTY. MY BUMPER TO BUMPER WARRANTY WENT OUT LAST JULY 2014, SO IT WASN'T COVERED. I FEEL THAT FORD NEEDS TO INVESTIGATE IF…"~13,700 mi, complaint #1176913
  42. #42

    heater core and blower

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE DRIVING AT FREEWAY SPEEDS, A/C WAS RUNNING (MAX A/C) AND SUDDENLY WHITE SMOKE/MIST WAS COMING OUT OF VENTS. THE CABIN STARTED TO SMELL LIKE COOLANT. NO INDICATOR LIGHTS CAME ON, ENGINE TEMP REMAINED NORMAL, BUT IT CONTINUED TO COME OUT ALONG WITH COOL AI…"~39,000 mi, complaint #995922
    • "I NOTICED SOME EXTREME FOGGING AND A STRANGE SMELL IN MY CAR. THE CAR HAD JUST TURNED OVER 75,000, AND WAS OUT OF WARRANTY. I TOOK IT TO MY MECHANIC WHO SAID THE HEATER COIL HAD GONE OUT. SO, HE DICONNECTED THE HEATER COIL. AFTER THAT, THE ENGINE FANS WERE RUN…"~75,000 mi, complaint #1436365
  43. #43

    key fob and immobilizer

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "RE/ 2011 FORD ESCAPE WITH 46246 MILES VEHICLE DID NOT START WHEN THE IGNITION KEY WAS TURNED ON(ENGINE DID NOT TURN OVER). THE VEHICLE EVENTUALLY STARTED AFTER MULTIPLE TRIES (KEY TURNED OFF THEN ON AGAIN). THE VEHICLE WAS TAKEN INTO AUTONATION FORD IN TORR…"~46,246 mi, complaint #1341369
  44. #44

    seat mechanism

    2 broken

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TRYING TO MOVE THE ELECTRIC DRIVERS SEAT BACK IS STUCK IN THE FORWARD POSITION"~155,000 mi, complaint #1429849
  45. #45

    wiper and washer

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING IN SLEET AND SNOW AT 40 MPH, THE CONTACT ATTEMPTED TO USE THE WINDSHIELD WIPER FLUID AND NOTHING WOULD COME OUT. THE CONTACT COULD NOT SEE THROUGH THE WINDSHIELD WHICH ALMOST RESULT…"~6,361 mi, complaint #1110623
    • "The contact owns a 2011 Ford Escape. The contact stated that the rear windshield wiper motor failed to deactivate, causing the battery to drain. The vehicle was taken to the dealer, where it was diagnosed that the rear windshield wiper motor needed to be repla…"~200,000 mi, complaint #1893423
  46. #46

    wiring harness

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "IGNITION AND ELECTRICAL SYSTEM, FUSES,ETC FAILURE RESULTED IN TWO SPONTANEOUS FIRES WHILE THE CAR WAS PARKED, DESTROYING THE CAR'S ABILITY TO FUNCTION. LEAWOOD, KS. POLICE DEPARTMENT HAS PHOTOGRAPHED THE ENGINE COMPARTMENT AND FILED A POLICE REPORT"~65,000 mi, complaint #1368223
    • "CAR WOULD SIT IN THE DRIVEWAY AND LIGHTS AND OTHER ACCESSORIES WOULD COME ON. WHILE DRIVING THE RADIO AND OTHER ACCESSORIES WOULD GO OFF. TROUBLE WITH LIFT GATE NOT OPENING AND NOT CLOSING. CAR WOULD NOT START SOMETIMES. BY WIGGLING VARIOUS FUSES AND CURCUIT B…"~110,000 mi, complaint #1489598
  47. #47

    alignment and pull

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE DRIVING TO WORK, I NOTICED THAT THE FORD EMBLEM ON MY STEERING WHEEL WAS OFF CENTER, THEREFORE MAKING MY CAR OUT OF ALIGNMENT BUT I HAD NO IDEA HOW THIS HAD HAPPENED. I MADE AN APPOINTMENT TO BRING MY CAR INTO TOWN FAIR TIRE TO GET IT REALIGNED BUT WAS T…"~81,000 mi, complaint #1477504
  48. #48

    brake pads and rotors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "FRONT-RIGHT BRAKE DISC LOCKED UP ON AUGUST 21ST, 2019. IT ALSO MADE SMOKE. AFTER ONE HOUR, IT CAN DRIVE AGAIN. NOW IT ALWAYS MAKES BIG NOISE WHEN I PARK."~95,000 mi, complaint #1601179
  49. #49

    cruise control conventional

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE TRAVELING FROM VIRGINIA TO MICHIGAN ON PENNSYLVANIA TURNPIKE AT A SPEED OF 75 MPH MY CRUISE CONTROL SWITCHED OFF AND THE VEHICLE DECELERATED. I THOUGHT MAYBE IT WAS BECAUSE I HIT A BUMP IN THE ROAD SO I TRIED TO ENGAGE THE CRUISE CONTROL AGAIN, IT STAYE…"~65,000 mi, complaint #1159404
  50. #50

    emissions aftertreatment

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "AS I WAS DRIVING HOME IN TOWN, THE ENGINE SERVICE SOON LIGHT COMES ON. CODE HAS TO DO WITH THE EMISSIONS/FUEL VALVE. THE VEHICLE DRIVES JUST FINE, BUT CONCERNED ABOUT INSPECTION AND IF THIS IS UNDER A RECALL THAT IS NOT FOR MY VEHICLE. ALSO, WHEN DRIVING, S…"~92,000 mi, complaint #1347062
  51. #51

    horn

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "FROM THE TIME WE BOUGHT THIS VEHICLE, THE HORN WOULD SOUND WHEN WE HIT A BUMP. THEN IT BEGAN TO FAIL AND NOT SOUND AT ALL. I HAD THE SERVICE DEPARTMENT AT THE DEALERSHIP LOOK AT IT. THEY SAID IT WOULD COST $500 TO REPAIR AND THERE HAD BEEN NO RECALL. WHEN…"~40,000 mi, complaint #1175616
  52. #52

    lighting exterior

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE LIGHTS, INTERIOR AND EXTERIOR, WENT OUT WHILE WE WERE DRIVING. IT HAS HAPPENED FOUR MORE TIMES SINCE THEN. IT IS HAPPENING MORE FREQUENTLY IN RECENT MONTHS. WE TOOK IT TO THE DEALER AND THEY COULDN'T FIND A PROBLEM. *TR"~4,000 mi, complaint #1141791
  53. #53

    mirror

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TIME OF INCIDENT: 7:45AM, DRIVING 40MPH, APPROX. OUTSIDE TEMP: 70 DEGREES, CONDITIONS: DRY [REDACTED ADDRESS] TIME ON SMOOTH PAVEMENT, HEARD LOUD EXPLOSION OUTSIDE OF VEHICLE ON PASSENGER SIDE FRONT DOOR. THE PASSENGER SIDE MIRROR GLASS LITERALLY EXPLODED OFF…"~32,400 mi, complaint #974356
  54. #54

    phone connectivity

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ON THE SAME DAY SIRIUS SATELLITE SHUT DOWN MY FREE RADIO SUBSCRIPTION I LOST THE ABILITY TO DIAL BY VOICE COMMAND FROM THE PHONE-BOOK AND RECEIVED THIS VERBAL ERROR MESSAGE:"THE REQUESTED CONTACT IS CURRENTLY UNAVAILABLE IN THE PHONE BOOK". TRIED DELETING THE…"~6,400 mi, complaint #864987
  55. #55

    software or update

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY 2011 ESCAPE TRANSMISSION SEEMED TO SHIFT HARD WHEN SLOWING DOWN AT TIMES. THIS WOULD HAPPEN INTERMITTENTLY AND DID NOT CAUSE A LOT OF PROBLEMS WHEN I FIRST GOT IT. IT SEEMED TO OCCUR MORE FREQUENTLY AROUND THE FIRST OF THIS YEAR. I TOOK IT TO A FORD DEAL…"~22,000 mi, complaint #1213542
  56. #56

    timing belt or chain

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "AT FIRST MY ENGINE LIGHT CAME ON THEN MY FORD ESCAPE STARTED BUT IT ONLY CREEPED DOWN THE STREET IT BARELY WANTED TO GO ANYWHERE WHEN I GOT TO THE LIGHT IT WOULDN'T MOVE AT ALL SO I BACKED IT UP THEN SLOWLY DROVE IT ACROSS THE STREET OUT THE WAY OF TRAFFIC &…"~65,800 mi, complaint #1352661
  57. #57

    unknown

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I JUST FILED A COMPLAINT ABOUT MY 2011 FORD ESCAPE WITH THE COMPLAINT NUMBER BEING 10873640. I ENTERED THE WRONG VIN NUMBER SO I AM PUTTING IT IN THIS MESSAGE. THE RIGHT VIN NUMBER IS AS FOLLOWS: [XXX] THE OTHER VIN NUMBER WAS FOR MY DAUGHTERS DODGE GRAND CARA…"~63,990 mi, complaint #1288891
  58. #58

    wheel bearing

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THIS WILL BE THE SECOND TIME I AM REPLACING WHEEL BEARING IN THE FRONT DRIVER SIDE WHEEL. THIS CAUSES THE WHEEL TO SHAKE. I CANT AFFORD TO CONTINUE TO PUT MONEY INTO A VEHICLE WITH SUCH LOW MILES AND EVERY 6 MONTHS. ALSO REAR WIPER MOTOR BURNT OUT DUE TO A LE…"~65,000 mi, complaint #1539853
  59. #59

    wheel or rim

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2011 Ford Escape. The contact stated that while driving at 60 MPH, the front driver side wheel seized and would not release. The vehicle was towed to the dealer where it was diagnosed with a fractured wheel dimension as a result the dimensio…"~82,899 mi, complaint #1908896

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 14V284000, 15E045000, 16V777000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for FORD ESCAPE directly.