2021 FORD EDGE

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    transmission automatic

    3 stranded, 19 unsafe

    22
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2021 Ford Edge. The contact stated while stopped at a car wash, the vehicle independently shifted out of neutral into reverse, without warning. The contact depressed the brake pedal and the vehicle stopped. The vehicle was taken to the deale…"~19,000 mi, complaint #1910961
    • "The contact owns a 2021 Ford Edge. The contact stated while driving 30 MPH on a decline, the RPM increased quickly; however, the vehicle lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. The ABS warni…"~38,000 mi, complaint #2099719
    • "The contact owns a 2021 Ford Edge. The contact stated that the vehicle was shuddering, and the transmission was slipping while driving approximately 0-50 MPH. No warning lights were illuminated. The transmission fluid was flushed and refilled every 20,000 mile…"~80,000 mi, complaint #2221830
  2. #2

    backup camera

    12 unsafe, 3 annoyance

    15
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2021 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V151000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable…"~15,130 mi, complaint #1875414
    • "The contact owns a 2021 Ford Edge. The contact had received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the local dealer and the manufacturer were contacted, and informed the contact that the VIN was not associated with th…"~29,821 mi, complaint #2172772
  3. #3

    torque converter

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2021 Ford Edge. The contact stated that while driving at speeds above 30 MPH, the vehicle hesitated while accelerating and shuddered abnormally. The vehicle was taken to the local mechanic who replaced the spark plugs; however, the failure…"~70,000 mi, complaint #2113027
  4. #4

    infotainment head unit

    2 unsafe, 3 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2021 Ford Edge. The contact stated that the display screen was intermittently inoperable. No warning lights were illuminated. The contact stated that the failure was more frequent while starting the vehicle and then shifting into reverse. Th…"~35,000 mi, complaint #2067180
    • "The contact owns a 2021 Ford Edge. The contact had received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION). The contact stated that the infotainment screen occasionally glitched or displayed a blank screen whenever a call was received…"~60,000 mi, complaint #2164799
  5. #5

    control module

    2 unsafe, 1 broken

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2021 Ford Edge. The contact stated that while driving at various speeds the crash sensor illuminated. The contact stated that the crash sensor light was flashing on and off. The cruise control was inoperable. The vehicle was taken to the loc…"~26,000 mi, complaint #1871960
  6. #6

    differential

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2021 Ford Edge. The contact stated that while driving on several occasions and making a turn, there was an abnormal clicking sound coming from underneath the vehicle. The contact added that her husband did donuts continuously and observed th…"~68,000 mi, complaint #2224415
    • "The contact owns a 2021 Ford Edge. The contact stated while driving at an undisclosed speed, there was an abnormal banging and slamming sound coming from the vehicle while turning right or accelerating from a stop. There were no warning lights illuminated. The…"~78,491 mi, complaint #2013256
  7. #7

    evap system

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2021 Ford Edge. The contact stated that a week after the check engine warning light had illuminated, the vehicle was difficult to start after refueling at the gas station. The contact stated that the vehicle was able to start after several a…"~124,000 mi, complaint #2079849
  8. #8

    abs module

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "When driving on a dry, paved side street, the ABS was “temporarily disabled” per the notification on the screen. Additionally the large display screen to control the radio, Bluetooth and temperature settings was black not working. The USB and USBc were also…"complaint #1889299
    • "Purchase this vehicle at 30,000 miles have problems with it since day one with the ABS rear brake dragging I've done had two ABS control modules replaced the ABS control pump the torque converter because the brakes are tearing the torque converter out of it fr…"complaint #2181257
  9. #9

    acceleration loss or hesitation

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The vehicle hesitates when engaging accelerator;shifting roughly,stuttering ,mostly under 50 mph. "complaint #2135517
    • "Car shudders and jerks during acceleration"complaint #2135802
  10. #10

    adas collision warning

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2021 Ford Edge. The contact stated while his wife was driving the vehicle at 35 MPH, a vehicle abruptly stopped in front of her which caused her to rear-end the vehicle. The air bags did not deploy upon impact. The contact nor the other driv…"complaint #1779341
  11. #11

    adas lane keeping

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "1) The lane keeping assistance feature was engaged. 2) I observed an upcoming snow drift across the road. 3) I stepped on the brakes to slow down. 4) I observed there was no oncoming traffic (two lane road). 5) I moved over towards the center of the road to b…"complaint #1869570
    • "While traveling on curvy roads, lane keep assist jerked steering wheel to the left into oncoming traffic. Incident occurred twice, and only when on a right hand curve. Lanes are clearly, and freshly, marked"complaint #2028428
  12. #12

    brake hydraulics

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Vehicle was traveling on a rural road when driver attempted to brake. Driver witnessed flames from under their vehicle when applying brakes. Driver had to stop the vehicle by laying it in a ditch and escaping the engulfed car. Post accident it was noted and…"complaint #1829515
    • "I was driving the Ford Edge and the roads were a little slick so I was driving very slow. I was about 2 blocks from my house when I needed to engage the brakes to come to a complete stop, which happened to be going downhill toward a stop sign that intersected…"complaint #1956199
  13. #13

    glass and windshield

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2021 Ford Edge. The contact stated while driving at 5 MPH and approaching a traffic light, she heard a loud popping sound. The contact looked up and noticed that the sunroof glass had shattered and the shattered pieces were beginning to fall…"~800 mi, complaint #1803848
  14. #14

    other

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I bought a CPO 2021 ford edge titanium from lasco ford of Fenton Mi. When purchasing the vehicle the salesperson repeatedly kept saying the car was clean with a clean car fax checked out by their mechanics but did NOT tell me the vehicle has an open safety rec…"complaint #2130691
    • "Splash guard under the vehicle, sometimes also referred to as a diaper, fell down. I reported it to the dealer and was told I didn't need it anyhow. Well, if I didn't need it anyhow why did they put it on to begin with ? I also notice a lot of other Ford vehic…"complaint #2147075
  15. #15

    seatbelt and pretensioner

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2021 Ford Edge. The contact stated that while parked, the front passenger seat belt did not latch. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and was advised that the part was on backorder. The ve…"~85,000 mi, complaint #2050761
  16. #16

    sunroof

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THE VEHICLES SUN ROOF EXPLODED/IMPLODED WHILE DRIVING, THE CAR IS NOW AT THE DEALERSHIP FOR REPAIR. INSURANCE COMPANY HAS A CLAIM AND IS INVOLVED. I tried to upload pictures but was not able to do so. "complaint #1856084
    • "There should be a recall on the sunvisors. Because it is a safety issue, because when the Sun is in your face and you can't see driving it can very well cause an accident or getting a ticket for not being able to see your speed that you're going, because you'r…"complaint #2232424
  17. #17

    adas adaptive cruise

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "IN feb 2022 my dash produced a pre-collision assist not avaible and also a adaptive cruise not available sensor blocked see manual. when i tried to tap the button for cruise control it would show set speed , but wouldn't let me . i called ricart ford in ohio…"complaint #1839038
  18. #18

    airbag system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I started my Edge and the airbag light was on,a/c did not work and the seat moved back by itself.Windows would not roll down"complaint #1750568
  19. #19

    brake booster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I was stopping at a yellow light and the brakes were slow to respond nearly resulting in a collision with the car stopped in front. I initially attributed this to wet brakes since it was raining heavily and I had only gone a short distance. I returned home w…"complaint #2029386
  20. #20

    brake pads and rotors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "2021 Edge- 2 week old car and when braking, car started to shake and there was a thumping voice. I got home, barely, to find the brake pads loose on the driver side rear. It was towed to the dealer and found to have a loose caliper that needed to be replaced a…"complaint #1891052
  21. #21

    driveshaft axle cv

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I am have problem with my axle making a clicking sound the axle the is not safe to drive "complaint #2223447
  22. #22

    engine cooling

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The contact owns a 2021 Ford Edge. The contact received notification of NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling). The local dealer was contacted, and the contact was informed that the recall repair was performed remotely. The contact stated…"complaint #2230387
  23. #23

    engine head gasket

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The contact owns a 2021 Ford Edge. The contact stated that when the vehicle was started, there was an engine misfire. In addition, the contact stated that the vehicle was consuming an excessive amount of coolant. The contact who is an independent mechanic, dia…"complaint #2015568
  24. #24

    engine internal

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My vehicle was recalled by the manufacturer for possibly defective intake valves. The manufacturer did a destructive test on the valves, This test consisted of running the car at 4500 rpm (approximately 120 mph) for a period of approximately 50 minutes. Sin…"complaint #2179102
  25. #25

    engine stall or no start

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2021 Ford Edge. The contact stated while his son was driving 60 MPH, the vehicle was stalled. The contact stated several unknown warning lights were illuminated. The vehicle was not drivable. The contact arrived at the location and became aw…"~8,000 mi, complaint #1843974
  26. #26

    engine turbo supercharger

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2021 Ford Edge. The contact stated that while accelerating, the vehicle jerked and went into low-power mode. While at a stop, the contact depressed the accelerator pedal, and the vehicle surged forward. After using the phone charger, the pho…"~44,000 mi, complaint #1964476
  27. #27

    horn

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I do not believe that the horn is sufficiently loud enough to perform it's intended purpose. Especially with the ambient noise of traveling at highway speeds."complaint #1808133
  28. #28

    instrument cluster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The lighting in my dashboard, screen (to include backup camera) aill go blank and turn blank periodically. When this happens -I cant access heating/cooling settings, rearview camera or other settings. "complaint #1967752
  29. #29

    key fob and immobilizer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2021 Ford Edge. The contact stated that while driving at an undisclosed speed, the "Key Not Detected" message was displayed, after which the vehicle independently turned off while in motion. The contact pulled over to the shoulder of the roa…"~10,000 mi, complaint #2012831
  30. #30

    mirror

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2021 Ford Edge. The contact stated while driving 50-55 MPH, the front passenger’s side mirror detached from the vehicle. The vehicle was taken to the dealer and the contact was informed that the passenger’s side mirror assembly needed to be…"~40,000 mi, complaint #1915784
  31. #31

    software or update

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The Ford Dealership has had my vehicle since May 5, 2025 and since then, has been unable to fix Safety Recall 25S28 (APIM Module Reprogramming due to distorted screen). On June 30, 3025, the dealership informed me that Ford has put a stop hold on the recall, w…"complaint #2105537
  32. #32

    trunk or liftgate

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2021 Ford Edge. The contact stated upon opening the hatchback and taking items in and out of the trunk of the vehicle, the hatchback would close independently. The contact stated that the hatchback door had struck her on the head on four sep…"~500 mi, complaint #1819050
  33. #33

    wheel or rim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I have had to replace all 4 hubcaps as they have flown off while driving, mist recently while in thr highway at 70 mph. The first incident happened in October of 2024. Prompting me to buy replacement hubcaps rim emblems and hubcaps."complaint #2111316

NHTSA investigations

Search NHTSA's own recall and complaint database for FORD EDGE directly.