2013 FORD EDGE

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    door latch and hinge

    14 stranded, 626 unsafe, 2 broken, 298 annoyance

    940
    incidents
    Typical range: 37,000–60,000 mi

    Median 45,500 mi, based on 1097 reports (19% had no usable mileage)

    • "MY CAR TELLS ME MY DOOR IS AT AJAR BUT IT'S NOT"~1,030 mi, complaint #1622547
    • "DRIVER'S DOOR AJAR WARNING KEEPS COMING ON. IT WOULD GO AWAY AFTER A FEW ATTEMPTS, OR SOME CLEANER SPRAYED INTO THE LOCKING MECHANISM AREA. BUT NOW, IT'S WARNING AT ALL TIMES. DOME LIGHTS STAY ON, WARNING CHIMES WHEN THE CAR ISN'T MOVING QUICKLY, AND CAR DOORS…"~37,000 mi, complaint #1266528
    • "WHILE DRIVING, MY CAR MADE AN ALERT THAT THE LEFT FRONT (DRIVER'S) DOOR WAS AJAR ALTHOUGH IT DID NOT SEEM TO BE. I STOPPED AT THE NEXT LIGHT AND RECLOSED THE DOOR YET THE ALERT DID NOT GO AWAY UNTIL THE DOOR WAS CLOSED AGGRESSIVELY A COUPLE OF TIMES. SINCE THA…"~46,000 mi, complaint #1218988
    • "LEFT FRONT DOOR AJAR. AFTER CLOSING THE DOOR DOOR AJAR WARNING LIGHT STILL STAYS ON AND CABIN LIGHTS ON. NEED TO CLOSE VERY HARD COUPLE OF TIMES TO GET RID OF "DOOR AJAR" WARNING LIGHT AND CABIN LIGHTS TO OFF."~60,000 mi, complaint #1326244
    • "DOOR AJAR WHEN DOOR IS CLOSED CAUSING DOME LIGHT TO STAY ON AFTER EXITING THE VEHICLE ALSO MAKING IN UNABLE TO LOCK DOORS WHICH IS A SAFETY ISSUE "~570,000 mi, complaint #1229566
  2. #2

    brake booster

    248 unsafe

    248
    incidents
    Typical range: 58,500–114,000 mi

    Median 85,000 mi, based on 214 reports (38% had no usable mileage)

    • "BRAKE BOOSTER FAILURE. HARD TO STOP, HISSING NOISE, HARD TO BACK UP, AT IDLE WHEN AT STOP LIGHT CAR CUTS OFF, IF AT STOP SIGN FOR TOO LONG WITH FOOT ON BREAKS CAR SHAKES THEN CUTS OFF, CAN'T MAKE SUDDEN BRAKE OR CAR JERK AND THEN IS HARD TO STOP, AIR PRESSURE…"~10,000 mi, complaint #1454251
    • "IN SEPTEMBER 2014, FORD HAS ISSUED A "CUSTOMER SATISFACTION" NOTICE REGARDING THE EXTENDED WARRANTY ON BRAKE FUNCTION COMPONENT. NOTICE ID :13N02. THE ISSUE WAS POSSIBILITY OF BREAK BOOSTER PREMATURE FAILURE LEADING TO UNPREDICTABLE BRAKING PERFORMANCE. THE…"~57,500 mi, complaint #1638445
    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 5 MPH, EXCESSIVE FORCE WAS NEEDED TO DEPRESS THE BRAKE PEDAL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER CONTINUED TO DRIVE TO HER DESTINATION. THE V…"~76,542 mi, complaint #1680818
    • "OUR EDGE PASSED 100K MILES WITHOUT ANY REAL ISSUES. SOON AFTER 100K, WE STARTED HAVING ISSUES WITH THE BRAKES AT LOW SPEEDS (<10PH). STEPPING ON THE BRAKE WOULD NOT IMMEDIATELY STOP THE CAR AND WE REALLY HAD TO PUSH IT DOWN HARD TO GET TO A JERKY STOP. OVER TH…"~101,000 mi, complaint #1684706
    • "BREAK BOOSTER WENT OUT ON CAR. THE 2013 FORD EDGE DID NOT INCLUDE MY VIN."~810,000 mi, complaint #1588559
  3. #3

    brake hydraulics

    174 unsafe

    174
    incidents
    Typical range: 68,000–125,000 mi

    Median 94,000 mi, based on 156 reports (40% had no usable mileage)

    • "ONE WEEK AFTER PURCHASING THE NEW FORD EDGE I PARKED ON A HILL. APPROXIMATELY 1 HOUR AFTER EATING LUNCH, I LEFT A RESTAURANT WITH MY FAMILY. I PRESSED THE BRAKE BEFORE TURNING THE KEY AND THE BRAKES WENT ALL THE WAY TO THE FLOOR. I DROVE THE CAR HOME NOT KNOWI…"~500 mi, complaint #978599
    • "I BACKED OUT OF THE DRIVE AND STEPPED ON THE BRAKES AND THE CAR DIDN'T WANT TO STOP. THE PEDAL WAS HARD TO PUSH ON. I HAD TO STAND ON IT TO GET THE CAR STOPPED! I PULLED BACK INTO THE DRIVE AND IT WORKED FINE. DROVE IT AROUND THE BLOCK AND IT WOULD WORK AN…"~64,000 mi, complaint #1515726
    • "DRIVING ON A SECONDARY ROAD AND NEEDED TO STOP. PUSHED ON BRAKE PEDAL AND PEDAL FELT SOFT AND TRAVELED NEARLY TO THE FLOOR. FELT AS IF A FLUID LINE HAD BURST ALLOWING FLUID TO SPRAY OUT. NO FLUID WAS LOST OR VISIBLE LEAKS. AFTER VEHICLE HAD SET FOR ABOUT AN HO…"~81,800 mi, complaint #1563604
    • "BRAKE PEDAL TRAVELS ALL THE WAY TO THE FLOOR DURING SUDDEN STOP SITUATIONS AND DOES NOT GO BACK TO NORMAL. WILL SELF CORRECT AFTER VEHICLE SITS FOR A FEW HOURS. AFTER MUTIPLE OCCURRENCES AND ATTEMPTED REPAIRS TRACTION CONTROL AND ABS LIGHTS ILLUMINATED. THIS H…"~110,000 mi, complaint #1531391
    • "BRAKE PEDAL IS HARD TO DEPRESS BUT WORK AS THOUGH IT LOST POWER BRAKE FEATURE. HEAR A WHISTLING NOISE WHEN DEPRESSING BRAKE INSIDE CABIN. BRAKE PEDAL FINE INITIALLY AFTER CAR HAS SAT BUT AFTER RUNNING A WHILE, LIKE ON CRUISE CONTROL, THE BRAKE PEDAL BECOMES…"~1,200,000 mi, complaint #1670011
  4. #4

    engine stall or no start

    5 stranded, 81 unsafe

    86
    incidents
    Typical range: 37,500–79,500 mi

    Median 54,000 mi, based on 145 reports (15% had no usable mileage)

    • "MY HUSBAND WAS DRIVING OUR 2 MONTHS OLD CAR THAT TIME. TOGETHER WITH OUR KID, WE WERE THANKFUL IT HAPPENED JUST AFTER WE EXITED THE FREEWAY. AS WE STOPPED ON THE FIRST TRAFFIC LIGHT JUST AFTER THE FREEWAY EXIT, WE SMELLED SOMETHING UNUSUAL BUT PROCEEDED TO THE…"~1,860 mi, complaint #1002844
    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN A RIGHT TURN WAS MADE AT 10 MPH. THE MAINTENANCE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE…"~37,045 mi, complaint #1235335
    • "WHILE DRIVING ON THE HIGHWAY (DOING 70 MPH) MY VEHICLE RANDOMLY STALLED OUT. I WAS FORCED TO COAST TO A STOP, PULL OVER, AND TURN MY CAR OFF AND TURN IT BACK ON TO BEGIN DRIVING AGAIN. IT LATER HAPPENED AN HOUR LATER AT A STOP LIGHT WHILE MAKING A LEFT HAND TU…"~50,000 mi, complaint #1379598
    • "SINCE JULY OF 2019 UNTIL I HAD IT REPAIRED END OF JANUARY 2020. MY CAR WOULD SHUT OFF(THE ENGINE) COMPLETELY GO INTO LIMP MODE-FIVE TIMES IN THE PAST SIX MONTHS THANK GOD THE DRIVERS BEHIND ME WERE ALERT ENOUGH TO NOTICE MY CAR GO INTO LIMP MODE-I COULD'VE BEE…"~77,000 mi, complaint #1645302
    • "The contact owns a 2013 Ford Edge. The contact stated that while his wife was driving 80 MPH, the vehicle lost motive power while the RPMs exceeded 5,000 RPM. The contact stated that the check engine warning light was flashing. The driver was able to pull over…"~170,000 mi, complaint #2096794
  5. #5

    power windows and locks

    56 unsafe, 1 broken, 11 annoyance

    68
    incidents
    Typical range: 40,000–65,000 mi

    Median 46,000 mi, based on 90 reports (19% had no usable mileage)

    • "CAR IN PARK ROLLED BACK AFTER DRIVER EXITED AND HIT CAR BEHIND WHILE GIVING CAR TO VALET ALSO: PUSH BUTTON STARTER TAKES SEVERAL PUSHES TO TURN OFF CAR/ WARNING LIGHTS INDICATING DANGER OF CRASH ACTIVATE WITH NO OTHER VEHICAL NEAR/ ACTUAL GAS MILAGE OF V…"~6,000 mi, complaint #1165687
    • "DRIVER'S SIDE DOOR LIGHT STAYS ON EVEN WHEN DOOR IS PROPERLY LATCHED. THE LIGHT WILL GO AWAY AFTER OPENING AND CLOSING SEVERAL TIMES, BUT THE LIGHT HAS ALSO COME ON WHILE THE VEHICLE IS IN DRIVE, GOING DOWN THE HIGHWAY, AND IT REFUSES TO LOCK AS A RESULT. MA…"~38,000 mi, complaint #1347817
    • "DRIVER DOOR LATCH SINGLES ADJUST BUT CLOSED. LEAVING INTERIOR LIGHT AND CHIN TO STAY ON. LIGHTING AT NIGHT ON THE CAN MAKES DRIVING DANGEROUS AND THE CHIN MAKEIS VERY DISTRACTING"~45,000 mi, complaint #1492330
    • "GET IN, CLOSE DOOR, START FORD EDGE,...DRIVERS DOOR AJAR LIGHTS, WARNS, CHIMES AND FLASHES PUT IN PARK, DRIVERS DOOR OPEN!! INSTANTLY UNLOCKS _A_L_L_ DOORS AND LIGHTS ALL INTERIOR UP THUS REMOVING ALL SAFETY OF LOCKED DOORS FROM UNLAWFUL AND UNSAFE INTRUSIO…"~56,517 mi, complaint #1104627
    • "I CANNOT SAFELY DRIVE AT NIGHT BECAUSE THE DOME LIGHT DOES NOT TURN OFF WHILE THE DOOR AJAR ALARM IS ON. MY DOORS DO NOT LOCK WHILE OPERATING THE VEHICLE WHILE THIS SHOWS THE DOOR IS AJAR. MY DOME LIGHT STAYS ON FOR 10+ MINUTES EVERY TIME I OPEN OR CLOSE THE D…"~103,091 mi, complaint #1682228
  6. #6

    backup camera

    25 unsafe, 25 annoyance

    50
    incidents
    Typical range: 62,000–139,500 mi

    Median 112,000 mi, based on 29 reports (67% had no usable mileage)

    • "The contact owns a 2013 Ford Edge. The contact stated that the backup prevention camera occasionally went blank while attempting to reverse, and operated as designed occasionally. The message “Camera Unavailable” was displayed. The vehicle was taken to an inde…"~50,000 mi, complaint #2103493
    • "The contact owns a 2013 Ford Edge. The contact stated that on various occasions while reversing, the rearview camera intermittently failed to display. The contact then stated that the failure recurred while reversing and the rearview image was distorted and th…"~60,000 mi, complaint #1859411
    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE, THE IMAGE DISPLAYED ON THE BACK OVER PREVENTION SCREEN WAS UPSIDE DOWN. THE CONTACT HAD NOT CONTACTED A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE V…"~71,000 mi, complaint #1697520
    • "MY BACK UP CAMERA SAYS "CAMERA IS UNAVAILABLE. PLEASE CONTACT YOUR DEALERSHIP." WHEN I PUT THE CAR IN REVERSE. I JUST BOUGHT THE CAR TWO DAYS AGO AND IT STARTED DOING THIS, THIS MORNING."~111,800 mi, complaint #1597015
    • "The contact owns a 2013 Ford Edge. The contact stated that upon attempting to reverse out of the driveway, the rear-view camera image displayed on the center console was upside down. There was no warning light illuminated. The local dealer was contacted; howev…"~140,000 mi, complaint #2081853
  7. #7

    throttle and pedal

    47 unsafe

    47
    incidents
    Typical range: 39,500–67,000 mi

    Median 53,000 mi, based on 68 reports (6% had no usable mileage)

    • "I WAS DRIVING TO WORK 6:30 AM SMALL INCLINE AND VEHICLE JERKED AND STOPPED ,I PUT IT INTO PARK PUSHED THE RED OK BUTTON RESTARTED THE VEHICLE AND DROVE STRAIGHT TO DEALER. THEY SAID IT WAS THE THROTTLE BODY AND FIXED IT AND CHANGED THE CODES THE THROTTLE WAS…"~4,297 mi, complaint #1033859
    • "WHILE I WAS DRIVING MY VEHICLE, I COMPLETELY LOST POWER. MY CAR WAS DRIVING ON ITS OWN, ABOUT 2MPH ON THE ROAD, WHILE EVERYONE ELSE WAS DRIVING 45MPH. THIS HAPPENED SUDDENLY, AND MY CAR WAS NOT ABLE TO STOP WHEN I WAS AT A RED LIGHT. THIS WAS AN EXTREMELY S…"~41,000 mi, complaint #1289931
    • "VEHICLE WILL RANDOMLY GO TO IDLE. AT ANY SPEED, I WAS RECENTLY MAKING A LEFT TURN THROUGH TRAFFIC AND IT DIED. TROUBLE CODES ARE P2111, AND P2112. THIS IS THE SAME PROBLEM AS THE REST OF THE FORDS THAT HAD THE RECALL. THE FORD DEALER I CALLED ACKNOWLEDGED THIS…"~53,000 mi, complaint #1227098
    • "DRIVING ALONG ON FREEWAY FEEDER AND ELECTRONIC THROTTLE BODY DID NOT WORK AND I COULD NOT DRIVE MY CAR. HAD TO STOP AND PUT ON EMERGENCY BLINKERS. HAD TO SPEND $542.99 TO GET IT FIXED AS IT WAS NOT CONTROLLABLE. THE CAR IS ONLY 4 YEARS OLD. THIS SHOULD NOT…"~67,900 mi, complaint #1411789
    • "AUGUST 31, 2017: TRAVELING 80MPH (WITHOUT CRUISE CONTROL, IN LEFT HAND LANE THAT HAD NO SHOULDER), ENGINE SUDDENLY LOST POWER, DROPPED BELOW IDLE SPEED, & RUNNING ROUGH. MANAGED TO LIMP CAR TO RIGHT SHOULDER WITHOUT INCIDENT! INFO SYSTEM DISPLAYED A "YELLOW W…"~105,560 mi, complaint #1405227
  8. #8

    control module

    1 stranded, 28 unsafe, 14 annoyance

    43
    incidents
    Typical range: 41,500–79,000 mi

    Median 58,500 mi, based on 48 reports (27% had no usable mileage)

    • "SHIFT TO PARK WARNING ON THE DASH COMES ON WHEN THE CAR IS IN PARK. THIS CAUSES THE BATTERY TO RUN DOWN. I WAS TOLD THE PROBLEM IS IN THE SHIFT ASSEMBLY.CAR HAS 19,000 MILES."~19,000 mi, complaint #1383122
    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR SENSOR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER A WARRANTY, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE INDICATOR ILLUMINATED AFTER THE WARRANTY EXPIRED A YEAR…"~42,000 mi, complaint #1326548
    • "DOOR AJAR LIGHT STAYS ON DOME LIGHT STAYS ON KEEPS FLASHING TWO WARNINGS, CANT CLEAR THEM"~58,500 mi, complaint #1442521
    • "ON 6-22-17 I PURCHASED THE FORD EDGE FROM TOWN AND COUNTRY TOYOTA. LESS THAN A WEEK LATER THE CAR COMPUTER INDICATOR CONSISTENTLY BEGAN TO DENOTE DOOR AJAR. THE CAR WAS TAKEN BACK TO THE DEALERSHIP WHERE IT REMAINED FOR 4 DAYS. ON 7-13-[REDACTED ADDRESS] IN C…"~78,806 mi, complaint #1391895
    • "THE DOOR AJAR SENSOR LIGHT CAME ON WHILE STATIONARY. IT WILL NOT GO OFF EVEN THOUGH THE DOOR IS FULLY CLOSED. THIS HAS DRAINED MY BATTERY. SUMMIT FORD HAS QUOTED $600 TO FIX."~3,651,000 mi, complaint #1361009
  9. #9

    abs module

    1 stranded, 41 unsafe

    42
    incidents

    Commonly reported, insufficient mileage data - n=18, median 95,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SERVICE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE HAD A TECHNICAL SERVIC…"~57,000 mi, complaint #1246331
    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES FAILED TO OPERATE WITHOUT WARNING. THE CONTACT INITIALLY HAD THE BRAKE MASTER CYLINDER REPLACED BY HER HUSBAND HOWEVER, THE FAILURE RECURRED. THE SECOND…"~77,000 mi, complaint #1711566
    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT MENTIONED THAT WHILE APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE HESITA…"~102,000 mi, complaint #1704008
    • "I LIVE ON A RURAL HIGHWAY, UPON APPROACHING MY HOUSE, TRAVELING AROUND 55 MPH, WHEN I APPLIED MY BRAKES, THE ABS SYSTEM ACTIVATED, THE PEDAL WENT TO THE FLOOR, ALMOST DIDN'T STOP AND ALMOST TOOK MY MAILBOX OUT, FORTUNATELY I WAS HOME. THE NEXT DAY, THE BRAKE P…"~126,000 mi, complaint #1710375
    • "ANTI-LOCK ELECTRONIC CONTROL AND MODULE.A MONTH AFTER FORD CHANGE MY BRAKES BOOSTER, THE SAME PROBLEM STARTED AGAIN, NOW THEY SAID IS THE ANTI-LOCK EECTRONIC CONTROL AND MODULE. BEEN WAITING FOR 1 MONTH FOR A PART THAT APPARENTLY BREAKS MORE THAN USUAL AND DEA…"~990,000 mi, complaint #1534941
  10. #10

    transmission automatic

    3 stranded, 27 unsafe, 3 annoyance

    33
    incidents
    Typical range: 41,500–85,000 mi

    Median 65,000 mi, based on 38 reports (16% had no usable mileage)

    • "PERFORMING A ROUTINE SERVICE NOTICE REAR TRANSMISSION SEAL LEAKING. UNDER PIN VERY WET WITH FLUID. *TR"~10,600 mi, complaint #1086122
    • "TRANSMISSION IS SLIPPING AND JERKING. ENGINES REVS HIGH WHEN TRYING TO SHIFT. I WAS DRIVING ON A CITY STREET WHEN THIS PROBLEM STARTED. I BARELY MADE IT THRU SEVERAL INTERSECTIONS TO A SAFE LOCATION. THE CAR IS UNDRIVABLE AND TOWED TO DEALER ON 8/14/2017. FORD…"~42,000 mi, complaint #1405858
    • "TRANSMISSION JERKING, SHUDDERING, STALLING, IN MOTION. SEAT BELT GET STOCK, CAMERA SOMETIMES WORKS, AND SOMETIMES DONT WORK."~65,000 mi, complaint #1590011
    • "STEPPING ON THE GAS WILL NOT SHIP TO HIGHER GEAR - SEEMS STUCK IN 1 OR SECOND GEAR IS THIS A SHAFT LINKAGE ISSUE? - I SEE A RECALL."~85,000 mi, complaint #1501683
    • "The contact owns a 2013 Ford Edge. The contact stated while driving 40 MPH, when the vehicle started shifting gears. The check engine and PRM warning lights illuminated on the instrument panel. The contact was able to pull over and shut off the vehicle, once t…"~199,000 mi, complaint #1827298
  11. #11

    fuel tank and lines

    28 unsafe, 4 annoyance

    32
    incidents
    Typical range: 31,000–115,000 mi

    Median 80,000 mi, based on 32 reports (27% had no usable mileage)

    • "TL*THE CONTACT OWS A 2013 FORD EDGE. THE CONTACT STATED THAT THE WHEN THE AIR CONDITION WAS IN USE, A STRONG FUEL ODOR EMITTED THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO THE DEALER WHOM PERFORMED AN INSPECTION. THE TECHNICIAN CONFIRMED THAT A STRONG FUEL ODOR…"~6,010 mi, complaint #1162090
    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE ENGINE WAS OPERATING, THE ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT FUEL LEAKED FROM A FUEL LINE UNDER THE HOOD. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED.…"~74,000 mi, complaint #1327639
    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. AFTER ADDING FUEL IN THE VEHICLE, THE CONTACT NOTICED A LEAK COMING FROM THE FUEL TANK NEAR THE WHEEL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE VIN WAS NOT INCLU…"~80,000 mi, complaint #1520890
    • "CHECK FUEL INLET CAME ON. THEN ENGINE LIGHT SEVERAL DAYS LATER. THE GAS GAUGE WILL NOT READ THE LEVEL OF GAS. NOW THE CHECK ENGINE LIGHT IS COMING ON. THE DEALER SAID IT IS NOT COVERED UNDER EMISSONS. AND IT SURE IS. THESE FUMES ARE GETRING IN THE AIR. AND TH…"~100,000 mi, complaint #1603560
    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL. THE VEHICLE WAS TAKEN TO RAYMOND CHEVROLET (118 IL-173, ANTIOCH, IL 60002, [REDACTED PHONE]) WHERE THEY STATED THERE WAS A LIFETIME WARRANTY ON THE FUEL PUMP MODULE, F…"~220,000 mi, complaint #1592625
  12. #12

    transfer case awd

    2 stranded, 28 unsafe, 2 annoyance

    32
    incidents
    Typical range: 70,000–98,000 mi

    Median 79,000 mi, based on 27 reports (31% had no usable mileage)

    • "RECENTLY HAD MY VEHICLE SERVICED FOR AN ONGOING DOOR LOCK ISSUE WHERE FORD EXTENDED WARRANTY COVERAGE. DURING THE MOST RECENT SERVICE ON 7 JAN 2020, THE SERVICE ADVISOR ALSO INDICATED AND DOCUMENTED THAT THE PTU (POWER TRANSFER UNIT) IS LEAKING FROM A VENT AN…"~39,100 mi, complaint #1639311
    • "MECHANIC INFORMED ME THAT THE POWER TAKE OFF UNIT WAS LEAKING AND NEEDED REPACE. FAILURE TO DO SO WOULD ENDANGER ME SINCE CAR TRANSMISSION WOULD FAIL. MECHANIC STATED THAT THIS IS A KNOWN PROBLEM WITH FORD PTO UNITS, HOWEVER FORD REFUSES TO RECALL AUTO TO RE…"~70,000 mi, complaint #1525905
    • "POWER TRANSFER CASE (PTU) ON AWD NOT FUNCTIONING. VEHICLE MAKING EXCESSIVE ROAD NOISE, LOW RUMBLES AS ACCELERATING THROUGH 20-25 MPH FROM STOP, GRINDING NOISES AND HESITATIONS WHEN COMING TO A STOP. MILEAGE AROUND 79000. AGE OF VEHICLE WILL BE 5 YEARS OLD IN M…"~79,000 mi, complaint #1444120
    • "The contact owns a 2013 Ford Edge. The contact stated that while having routine maintenance, she was informed there was an abnormal power train noise detected. The contact stated that while driving at unknown speeds the vehicle was shaking. The check engine wa…"~94,000 mi, complaint #1753714
    • "MY CAR HAS BEEN LEAKING OIL FOR YEARS, BUT NO ONE COULD FIND A LEAK IN OUR OIL SYSTEM. WE WERE JUST TOLD WE HAVE A CRACKED TRANSFER CASE BY THE FORD DEALERSHIP."~1,120,000 mi, complaint #1719456
  13. #13

    acceleration loss or hesitation

    29 unsafe

    29
    incidents
    Typical range: 42,000–75,500 mi

    Median 54,500 mi, based on 42 reports (7% had no usable mileage)

    • "I WAS DRIVING MY COMPANY VEHICLE WHEN SUDDENLY THE MOTOR LOST ANY WAY TO INCREASE THE SPEED AND LITTLE BY LITTLE THE SPEED WENT DOWN. I WAS ABLE TO MOVE TOWARDS THE RIGHT LINE. THE VEHICLE WAS JUST SHAKING, I DECIDED TO TURN OFF THE MOTOR AND TURN IT ON AGAIN…"~2,500 mi, complaint #1030498
    • "VEHICLE LOST POWER AND WOULD NOT ACCELERATE WHEN GAS PEDAL WAS PRESSED BUT IT NEVER SHUT DOWN. VEHICLE STALLED BUT THE AIR CONDITIONING, RADIO, WINDOWS ETC CONTINUED TO WORK. VEHICLE'S ENGINE STAYED ON AND CONTINUED TO SPUTTER AND THE "YELLOW WRENCH" ENGINE W…"~43,000 mi, complaint #1284875
    • "2013 FORD EDGE VIN# (XXXXXX) 58665 MILES MY WIFE DRIVES THIS CAR AND WAS COMPLETELY UNNERVED WHEN 3 TIMES THE CAR LOST POWER IMMEDIATELY AFTER A STOP AND THEN A LEFT TURN INTO TRAFFIC. SHE IS A VERY CAREFUL DRIVER AND THERE WAS TIME FOR HER TO GLIDE…"~59,600 mi, complaint #1513315
    • "I WAS DRIVING DOWN THE HIGHWAY GOING 65MPH ON 3 DIFFERENT OCCASIONS WHEN MY CAR DECELLERATES AND I LOSE POWER. I MANAGED TO PULL TO THE SIDE OF THE HIGHWAY AND HAD TO RESTART MY CAR."~77,900 mi, complaint #1357814
    • "WHILE DRIVING ON THE FREEWAY, CAR LOST POWER AT AROUND 80 MPH. MY CAR WOULD NOT ACCELERATE WHEN GOING UP AN INCLINE AND TAKES A WHILE TO PICK UP ANY SPEED. THIS HAPPENED ON THE FREEWAY WITH MY WIFE AND MY 1 YEAR OLD WHICH IS EXTREMELY DANGEROUS "~125,000 mi, complaint #1453755
  14. #14

    sunroof

    15 unsafe, 3 broken, 2 annoyance

    20
    incidents

    Commonly reported, insufficient mileage data - n=15, median 59,000 mi, no reliable range below 25 reports.

    • "ON 10/21/13 AT 6:30 AM I WAS DRIVING ON MY DAILY ROUTE TO WORK ALONG INTERSTATE ROUTE 95-SOUTH. AS I WAS DRIVING OVER THE HIGH LEVEL BRIDGE IN PORTSMOUTH, NH, I HEARD A VERY LOUD BANG. THE VEHICLE HAD NOT STRUCK ANY OBJECT, NOR HAD ANY OBJECT STRUCK THE VEHI…"~5,500 mi, complaint #1018691
    • "THE VEHICLE WAS OPERATED AT INDICATED 45 MPH BY OWNER ON A STANDARD TWO LANE HIGHWAY IN A RURAL ENVIRONMENT. OUTSIDE AIR TEMPERATURE WAS 48 DEGREES F. LIGHTING CONDITIONS WERE DAYLIGHT AND SUNNY. WITHOUT WARNING THE VISTA SUNROOF EXPLODED AND SHATTERED GLAS…"~36,900 mi, complaint #1253641
    • "PURCHASED CAR JAN 2017, STARTED HAVING TROUBLES 5 MONTHS LATER + SUNROOF WON'T OPEN, THEN WHEN DOES, WON'T CLOSE. GO TO PUT IN PARK, TELLS YOU CAR ISN'T IN PARK WHEN IT IS AND SEAT WON'T MOVE! AIRBAG LIGHT COMES ON AT RANDOM AND STAYS ON. OF COURSE IT GO…"~59,000 mi, complaint #1411017
    • "WHILE TRAVELING ON HIGHWAY AT APPROXIMATELY 60 MPH, THE PANORAMIC SUNROOF EXPLODED. NOTHING HIT THE ROOF PRIOR TO IT SHATTERING."~89,000 mi, complaint #1502450
    • "WHILE DRIVING ON HWY 2 IN WENATCHEE, WA AT 5PM ON OCTOBER 2, 2019 MY SUNROOF EXPLODED. THE SUNROOF WAS CLOSED AT THE TIME. THERE WERE NO OVERPASSES OR CARS NEAR ME WHEN THIS HAPPENED. THE WEATHER WAS PARTLY CLOUDY AND AROUND 72 DEGREES. I WAS DRIVING APPROXIMA…"~110,000 mi, complaint #1608723
  15. #15

    airbag system

    18 unsafe

    18
    incidents

    Commonly reported, insufficient mileage data - n=20, median 59,000 mi, no reliable range below 25 reports.

    • "PASSENGER AIR BAG INDICATOR IS OFF WHEN MY 100# WIFE SETS IN VEHICLE. *TR"~5,000 mi, complaint #1087572
    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND IT FLIPPED OVER THREE TIMES. THE PASSENGER SIDE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. ALL FOUR PASSENGERS IN THE VEHICLE SUSTAIN…"~40,000 mi, complaint #1240493
    • "TAKATA RECALL DASH IS COMING APART AT SEAM OF AIR BAG ON PASSAGES SIDE07/01/2016."~59,800 mi, complaint #1300463
    • "THE DASH AREA WHERE THE PASSENGER AIR BAG IS LOCATED HAS BEGUN TO CRACK. THE ENTIRE RIGHT SIDE OF THE AIR BAG SQUARE HAS SEPARATED. ALSO, WHEN STOPPING THE VEHICLE AT A STOP LIGHT, IN TRAFFIC, ETC., THERE IS A STRONG ODOR OF GASOLINE, ESPECIALLY IF THE FUEL T…"~66,000 mi, complaint #1546333
    • "TAKATA RECALL. THE PTU HAS GONE BAD AT 80,000 MILES. ALSO WAS IN A CAR ACCIDENT WHERE THE AIRBAGS SHOULD HAVE DEPLOYED AND THEY DID NOT"~98,000 mi, complaint #1497976
  16. #16

    hv system fault reduced power

    1 stranded, 15 unsafe

    16
    incidents

    Commonly reported, insufficient mileage data - n=19, median 45,000 mi, no reliable range below 25 reports.

    • "UNEXPECTED LOSS OF POWER AND WRENCH AND PARKING SHIFT MESSAGES SHOWN ON MY SUV DISPLAY. ON 03312018 MY FORD EDGE SPORT AWD 2013 SURPRISED ME WHEN AN UNEXPECTED LOSS OF POWER HAPPEN DURING AN SLOW MOTION IN A SECONDARY ROAD. UNABLE TO MANAGE MY VEHICLE I STOP…"~25,000 mi, complaint #1458926
    • "TRAVELLING AT 70 MPH ON FREEWAY, YELLOW WRENCH SHOWS AND VEHICLE SLOWS DOWN TO 2-5 MPH VERY QUICKLY. UNABLE TO ACCELERATE OR STEER. THIS IS A VERY DANGEROUS SITUATION FORD NEEDS TO RECTIFY. TAKEN TO DEALERSHIP AND NO ERROR CODES OR RECURRING PROBLEM AT DEAL…"~36,440 mi, complaint #1396966
    • "2013 FORD EDGE LIMITED 45K MILES TAMPA FL - CAR WILL RANDOMLY GO INTO LIMP MODE WITHOUT WARNING AT ANY TIME, ALL LIGHTS ON DASH COME ON ALONG WITH THE WRENCH. THIS HAS HAPPENED ON THREE DIFFERENT OCCASIONS, TWO ON A BUSY [REDACTED ADDRESS] ABOVE 40 MPH AND T…"~45,000 mi, complaint #1601555
    • "VEHICLE LOST TOTAL POWER WHILE GOING 70MPH ON THE HIGHWAY. NEEDED TO PULL OVER. A MESSAGE ICON "WRENCH" APPEARED ON THE INFORMATION PANEL. "WRENCH" REFERRED TO POWER TRAIN PROBLEM.DID A INTERNET SEARCH IN REFERENCE THE POWER TRAIN ISSUE AND FOUND OTHER SIMILAR…"~63,800 mi, complaint #1325870
    • "2013 FORD EDGE WENT INTO LIMP HOME MODE. THE ACCELERATOR PEDAL DID NOT WORK. THE CAR IDLED ROUGHLY AND HAD NORMAL A/C, BRAKES AND STEERING. THE CAR WAS GOING 55 MPH ON A CROWDED ROADWAY."~96,000 mi, complaint #1491605
  17. #17

    other

    7 unsafe, 7 annoyance

    14
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH THE CHROME ON THE STEERING WHEEL WAS BLINDED THE DRIVER AND PASSENGERS VISION. THE VEHICLE WAS TAKEN TO A DEALER WHO RECOMMENDED SHE TINT THE WINDOWS. THE MANUFACTURE…"~2,000 mi, complaint #986781
    • "PURCHASED MY 2013 FORD EDGE IN AUGUST 2013. CAR HAS 9300 MILES ON IT. LAST NIGHT THE CAR WAS PARKED OUTSIDE FOR 90 MINUTES. WHEN WE GOT BACK TO THE CAR, WE NOTICED THE BACK WINDOW WAS SHATTERED. THE WINDOW DID NOT LOOK LIKE ANYTHING HAD HIT IT. THE WINDOW SHAT…"~9,300 mi, complaint #1085171
    • "'DRIVERS DOOR AGAR' WARNING LIGHT DOES NOT TURN OFF."~40,000 mi, complaint #1272560
    • "I HAVE ATTACHED A .PDF FILE CONTAINING A LETTER WRITTEN TO FORD MOTOR COMPANY REFERENCING THIS COMPLAINT."~58,350 mi, complaint #1555486
    • "TAKATA RECALL- I HAVE CONTACTED THE LOCAL DEALERSHIP AND REQUESTED INFO. NO ONE HAS GOTTEN BACK TO ME AND IM STILL DRIVING MY CAR NOT KNOWING IF SOMETHING IS GOING TO HAPPEN. PLEASE LET ME KNOW IF MY VEHICLE IS AFFECTED BY THE RECALL"~100,452 mi, complaint #1510975
  18. #18

    engine cooling

    12 unsafe

    12
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "ENGINE LIGHT WENT ON AND COOLANT HIGH TEMPERATURE SAID ON THE DASHBOARD. MY WIFE WAS ABLE TO DRIVE IT HOME AND I CHECK THE ENGINE COOLANT RESERVOIR AND FOUND IT EMPTY. I WENT AND GOT MY FLASHLIGHT AND SAW COOLANT LEAK UNDER THE ENGINE WHERE THE ENGINE BASE COV…"~744 mi, complaint #1012317
    • "The contact owns a 2013 Ford Edge. The contact stated that fluid from the engine compartment had leaked under the vehicle and the odor of anti-freeze was present inside the cabin of the vehicle. The vehicle was taken to the local mechanic who diagnosed that th…"~85,002 mi, complaint #1875334
    • "The contact owns a 2013 Ford Edge. The contact stated that while the vehicle was at an independent mechanic for a faulty oxygen sensor, the mechanic informed her that the water pump needed to be replaced. The vehicle was taken to the dealer, and the dealer rep…"~102,000 mi, complaint #1819709
    • "ON WEDNESDAY, JANUARY 9, 2019, MY 2013 FORD EDGE REPORTED AN "OVERHEATED COOLANT" MESSAGE AND WITHIN 2 SECONDS THE ENGINE LIGHT APPEARED, THE CAR IMMEDIATELY LOST THE ABILITY TO ACCELERATE AND BEGAN DECELERATING WHILE DRIVING AT [REDACTED ADDRESS] DURING NIGHT…"~126,000 mi, complaint #1531404
  19. #19

    lighting interior

    2 unsafe, 10 annoyance

    12
    incidents

    Commonly reported, insufficient mileage data - n=13, median 49,500 mi, no reliable range below 25 reports.

    • "THE DRIVER'S DOOR AJAR LIGHT ON THE DASH INSTRUMENT CLUSTER AND THE INTERIOR LIGHTS STAY ILLUMINATED EVEN WHEN THE DOOR IS COMPLETELY SHUT. THE DOOR NEEDS TO BE SLAMMED SEVERAL TIMES BEFORE THE LIGHT EXTINGUISHES, BUT SOMETIMES WILL NOT GO OUT AT ALL. THIS L…"~39,800 mi, complaint #1193363
    • "DRIVER'S SIDE DOOR OPEN LIGHT KEEPS COMING ON. SHIFT TO PARK LIGHT KEEPS COMING ON. LIGHTS COME ON WHILE YOU ARE DRIVING OR JUST PARKED. INTERIOR LIGHTS DON'T GO OUT WHEN THEY SHOULD. INSIDE LIGHTS GO ON WHEN THE CAR IS JUST PARKED FOR NO REASON. SOMETIME…"~49,500 mi, complaint #1258668
    • "INTERIOR LIGHTS STAY LIT AND DRIVERS SIDE DOOR ALERT STAYS ON, SAYING DOOR IS AJAR."~53,193 mi, complaint #1239442
    • "DRIVERS DOOR AJAR LIGHT STAY ILLUMINATED IN THE INSTRUMENT CLUSTER AND DOME LIGHTS WON'T SHUT OFF. HAD HAD IT TO DEALER 2 TIMES IN THE LAST YEAR AND PROBLEM WOULD BE RESOLVED FOR 2 MONTHS AND THEN WOULD HAPPEN AGAIN."~56,000 mi, complaint #1263917
    • "DOME LIGHTS, AJAR LIGHT OTHER DASH BOARD LIGHTS STAY ON WHEN I GET OUT OF THE CAR. I CAN LOCK OR NOT AND THEY WILL STAY ON AND DRAIN MY BATTERY. I SOMETIMES TAKE 5 MINUTES OPENING AND CLOSING DOORS AND LOCKING/UNLOCKING VEHICLE BEFORE IT WILL GO OFF. ALSO W…"~125,000 mi, complaint #1240954
  20. #20

    exhaust system

    10 unsafe, 1 annoyance

    11
    incidents

    Commonly reported, insufficient mileage data - n=12, median 2,000 mi, no reliable range below 25 reports.

    • "WE ARE HAVING A EXHAUST SMELL IN THE CAB OF OUR NEW 2013 FORD EDGE. WE FIRST NOTICED IT WHEN PASSING ANOTHER CAR QUICKLY AND THEN LETTING OFF ON THE GAS AND A FEW SECONDS LATER WE GET A EXHAUST SMELL IN THE CAB. THIS HAPPENS ALL THE TIME. WE HAVE ALSO NOTIC…"~1,500 mi, complaint #1005687
    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS AND PASSING OTHER VEHICLES, THE CONTACT NOTICED A STRONG ODOR OF EXHAUST FUMES INSIDE THE VEHICLE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO JACKY JONES FORD OF HAYESVI…"~19,905 mi, complaint #1402915
    • "I SMELL CARBON MONOXIDE INSIDE THE TRUCK. IT SMELLS WHEN CAR IS RUNNING AND I'M COMING TO A STOP OR DRIVING SLOWLY OR PULLING INTO THE GARAGE."~40,000 mi, complaint #1425489
    • "DURING ACCELERATION A STRONG EXHAUST ODOR ENTERS THE PASSENGER COMPARTMENT. THE FORD SERVICE AT THE DEALER STATED THAT FORD HAS ISSUED A BULLETIN STATING THAT THE BODY SEAMS IN BACK NEAR THE REAR BUMPER NEED TO BE RESEALED, VENTS REPLACED AND A FUSER USED TO S…"~43,000 mi, complaint #1282914
    • "MY WIFE COMPLAINED OF THE SMELL OF ROTTEN EGGS AND A SEVERE HEADACHE WHILE DRIVING WITH THE CLIMATE CONTROL ON, WHEN SHE SHUT IT OFF AND OPENED THE WINDOWS IT DISSIPATED. THIS IS A CONDITION COMMON TO BREATHING CARBON MONOXIDE, I'M A RETIRED, UNION TRAINED, HE…"~74,500 mi, complaint #1424446
  21. #21

    seat mechanism

    9 unsafe, 1 broken, 1 annoyance

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE PASSENGER SEAT WAS EXTREMELY LOW CAUSING CONCERN THAT IF THE AIR BAG WAS TO DEPLOY, IT WOULD STRIKE HER IN THE FACE. THE CONTACT MENTIONED THAT THE VEHICLE WAS NOT EQUIPPED WITH A SEAT ADJUSTME…"~2,000 mi, complaint #970986
    • "SEAT REAL EASE FOR REAR SEATS DOESN'T WORK. READING FORUMS MULTIPLE PEOPLE HAVE ISSUE AND THE FIX REQUIRES REMOVING SEATS AND REPLACING THE CABLE ON THE RELEASE MECHANISM. DUE TO SAFETY CONCERNS I DIDN'T WANT TO REMOVE AND REPLACE SEAT BY MYSELF."~60,000 mi, complaint #1638621
    • "DRIVER SEAT ROCKS BACK AND FORTH WHEN ACCELERATING AND BRAKING. IT HAS BEEN DOING THIS PERIODICALLY FOR THE PAST YEAR. SEEMS TO BE A REGULAR COMPLAINT FOR THIS VEHICLE BUT THERE IS NOT A RECALL."~75,000 mi, complaint #1542694
    • "DRIVER'S SEAT BEGAN TO ROCK BACK AND FORTH WITH VEHICLE MOTION. SEAT IS POWER WITH MEMORY. DEALER STATES THAT ITS A KNOWN ISSUE WITH NO RECALL OR TSB. QUOTED $1600 FOR REPLACEMENT. SEAT HAS NOW BEGAN TO MOVE FORWARD UNDER BRAKING CONDITIONS, AND AFT UNDER ACCE…"~81,000 mi, complaint #1721202
    • "DRIVERS SEAT ROCKS BACKWARDS ABOUT 5 INCHES UPON ACCELERATION AND ROCKS FORWARD WHEN STOPPING. WHEN IT ROCKS BACKWARDS YOU FEEL AS IF THE SEAT IS GOING TO GO OVER BACKWARDS AND YOU PANIC FOR A SECOND BEFORE RECOVERING. THIS IS GOING TO CAUSE AN ACCIDENT. TH…"~115,000 mi, complaint #1597966
  22. #22

    brake pads and rotors

    8 unsafe, 1 broken, 1 annoyance

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TAKATA RECALL WE BOUGHT THE 2013 FORD EDGE NEW AND WITHIN A WEEK STARTED TO HERE NOISE IN THE BRAKES , WE CALLED THE DEALER AN THEY SAID ITS PROBABLY BECAUSE THE CAR SITS GARAGE TOO MUCH. SO WE PUT MORE MILES ON THE CAR DROVE IT MORE NOW AT JUST OVER 22,000…"~22,300 mi, complaint #1288147
    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE ATTEMPTING TO ENGAGE THE BRAKES, AN ABNORMAL SQUEAKING SOUND EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ROTORS WERE CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE W…"~30,000 mi, complaint #1306638
    • "AFTER 30,000 MILES WE TOOK OUR 2013 FORD EDGE FOR SERVICE AND FOR $800 THEY CHANGED OIL, ROTATED TIRES, ETC. THEY ALSO NOTICED THAT OUR BRAKES AND ROTORS HAD TO BE REPLACED DUE TO WEAR AND RUST. THIS COST AN ADDITIONAL $700. WE HAVE DRIVEN NUMEROUS VEHICLES…"~30,000 mi, complaint #1334735
    • "THE PASSENGER SIDE INSIDE BRAKE PAD WAS WORN DOWN TO THE METAL. THE OUTSIDE OF THE PASSENGER BRAKE PAD AND THE DRIVER SIDE BRAKE PADS WERE ALMOST LIKE NEW. I'VE PAID OVER $300 IN PARTS AND LABOR TO HAVE ROTORS AND PADS REPLACED. THIS INCIDENT WILL MOST LIKELY…"~60,000 mi, complaint #1267887
    • "BRAKES GRIND WHEN APPROACHING A STOP. DEALER ADVISES THIS IS NORMAL AND NOT A PROBLEM"~90,000 mi, complaint #1510053
  23. #23

    wiring harness

    6 unsafe, 1 broken, 3 annoyance

    10
    incidents

    Commonly reported, insufficient mileage data - n=19, median 40,000 mi, no reliable range below 25 reports.

    • "ARRIVING HOME THE EVENING OF FEBRUARY 15, 2014 MY TWO SONS (BOTH ADULTS) SMELLED SOMETHING BURNING WHEN WE GOT OUT OF THE CAR AT OUR HOUSE. UPON INSPECTION, THEY NOTICED THE RUBBER COVER OVER THE POSITIVE POST ON THE BATTERY HAD MELTED SLIGHTLY. I CALLED THE…"~5,216 mi, complaint #1042129
    • "HETER ON LOWER PART THAT. YOU SIT ON GETS EXCESSIVELY HOT AND BURNEDMY BUTT. DEALER THINKS IT COULD BE A SHORT IN THE WIRING"~15,000 mi, complaint #1022939
    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. AFTER STARTING THE VEHICLE, THE DOOR AJAR AND SHIFT INTO PARK WARNING INDICATORS ILLUMINATED AND THE DOOR CHIME INDICATOR SOUNDED AFTER ALL OF THE DOORS WERE CLOSED. THE INTERIOR LIGHTS REMAINED ILLUMINATED THE ENTIRE TIM…"~44,000 mi, complaint #1174529
    • "DRIVER SIDE DOOR WINDOW SWITCH STOP WORKING 'NO POWER '. DEFECTED HARNESS CONNECTION"~70,000 mi, complaint #1582937
    • "WHILE DRIVING MY CAR THE AC SHUT OFF THE RADIO SHUT OFF AND THE RADIO DISPLAY AND THE LIGHTS ON THE DASHBOARD AND THE VEHICLE SLOW DOWN AT FLICKERED OFF FOR A MOMENT THEN CAME BACK ON AND I STOPPED AND TURNED THE CAR OFF. I THEN STARTED IT WITH NO ISSUES SO I…"~117,600 mi, complaint #1590273
  24. #24

    driveshaft axle cv

    8 unsafe, 1 broken

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "DRIVING ON A [REDACTED ADDRESS] IN THE LEFT MOST LANE AT 50 MILES AN HOUR WHEN I HEARD A SNAP. THEN IMMEDIATELY THE STEERING PULLED HARD TO THE LEFT. I FOUGHT IT BACK TO THE RIGHT WHILE BRAKING. EVENTUALLY THE CAR CAME TO A STOP. I GOT OUT OF THE CAR AND SAW…"~50,000 mi, complaint #1233344
    • "SOUNDS LIKE THE AXEL IS FALLING COMPLETELY OFF COMPLETELY DISENGAGING FROM THE FRONT DRIVER SIDE WHEEL. AFTER CONSULTING WITH LOCAL DEALERSHIP, THEY STATED IT APPEARS THE AXEL IS COMING OUT OF THE TRANSMISSION DUE TO SOME VALVE. DEALERSHIP STATED IT IS NOT COV…"~51,000 mi, complaint #1343853
    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 20 MPH, THE CONTACT HEARD A NOISE COMING FROM THE HALF SHAFT AND LOST CONTROL OF THE STEERING WHEEL. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE HALF SHAFT SEPARATED FRO…"~52,000 mi, complaint #1428682
    • "RIGHT HAND HALF SHAFT.. ORIGINAL SAFETY RECALL 14S10 RECENTLY MY MECHANIC FOUND THE RIGHT AXLESHAFT LEAKING AND COPIED THE ABOVE REFERENCED RECALL NOTICE AS IT MATCHES MY MAKE MODEL AND YEAR AS WELL AS MY VIN NUMBER. WHEN I CONTACT FORD TO FIND OUT HOW TO GET…"~83,743 mi, complaint #1512064
    • "The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from underneath the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnose…"~177,000 mi, complaint #2013924
  25. #25

    glass and windshield

    9 unsafe

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "A CRACK DEVELOPED IN THE LOWER LEFT CORNER OF THE WINDSHIELD (COULD HAVE BEEN STARTED BY A ROCK STRIKE). EVERY TIME THE DEFROSTERS WERE RUN (IT WAS VERY COLD WEATHER), THE CRACK WOULD SPREAD. IT SPREAD ALL THE WAY TO THE OPPOSITE RIGHT CORNER IN LESS THAN A…"~2,000 mi, complaint #1004764
    • "REAR WINDSHIELD SHATTERED COMPLETELY FOR NO REASON. THERE WAS NO APPARENT EXTERNAL FACTOR INVOLVED. *TR"~15,000 mi, complaint #1161635
    • "DRIVING DOWN THE 78 FREEWAY IN MY 2013 FORD EDGE SPORT WHEN MY GLASS PANORAMIC ROOFTOP VIOLENTLY EXPLODED SOUNDING LIKE A GUN GOING OFF IN MY CAR. LUCKILY WHEN I SWERVED IN FRIGHT NO ONE WAS NEXT TO ME SO NO ONE GOT HURT INCLUDING ME BUT IT WAS VERY SCARY.THIS…"~44,430 mi, complaint #1551077
    • "AS I WAS DRIVING DOWN THE STREET ON A NORMAL RIDE, ALL OF A SUDDEN I HEARD A LOUD EXPLOSION AND THEN GLASS SHATTERING. MY SUNROOF/MOONROOF HAD SHATTERED. ALL FOUR CORNERS ARE BUSTED OUT. THIS WAS OUT OF THE BLUE, NO OTHER ISSUES HAD OCCUR."~53,000 mi, complaint #1478404
    • "The contact owns a 2013 Ford Edge. The contact stated that while the vehicle was parked, the rear windshield shattered. There was no impact to the rear windshield that could have caused it to shatter. The vehicle was not diagnosed nor repaired by an independen…"~91,000 mi, complaint #1813720
  26. #26

    key fob and immobilizer

    7 unsafe, 2 annoyance

    9
    incidents

    Commonly reported, insufficient mileage data - n=10, median 33,500 mi, no reliable range below 25 reports.

    • "MY 2013 FORD EDGE SPORT WITH APPROX 13,500 MILES HAS BEEN DOING THIS NOW FOR ABOUT 2 PLUS MONTHS. WHEN YOU SHIFT INTO PARK AND THEN TURN CAR OFF, IT WILL BEEP AND SAY ON DASH, "SHIFT TO PARK". THE CAR IS IN PARK. IF YOU GET OUT OF THE CAR, YOU WON'T BE ABLE TO…"~13,500 mi, complaint #1187704
    • "ABOUT A YEAR AGO HAD ISSUE WITH CAR BATTERY AND CAR NOT STARTING. TOLD DEALERSHIP OF ISSUE WITH DOME LIGHT COMING ON AND THE DOOR AJAR ALARM NOISE BUT NOT THE AJAR LIGHT. THEY SAID THIS SOMETIMES HAPPENS WITH BAD BATTERY. NOW THE DOOR AJAR LIGHT COMES ON, THE…"~29,000 mi, complaint #1316327
    • "SHUT OFF ENGINE, PULLED OUT THE KEY, WHILE LEAVING THE VEHICLE THE IGNITION ALARM WAS SOUNDING LIKE THE KEY WAS STILL IN IGNITION. HAD TO REINSERT KEY PULL IT OUT AND THE IGNITION ALARM SHUT OFF. THE SECOND TIME THE CAR WOULD NOT START UNTILL THE IGNITION WAS…"~30,000 mi, complaint #1192679
    • "1. SENSOR FOR FUEL, HAD TO PAY FOR A KEYED GAS CAP 2. TWICE DOOR AJAR ON , TOOK TO GARAGE FIRST TIME, NOW IT IS THE SECOND TIME THAT IT IS DOING IT. *TR"~37,000 mi, complaint #1168143
    • "I WAS AT A GAS STATION. I FORGOT TO PUT THE CAR INTO "PARK". HOWEVER, I WAS ABLE TO TAKE OUT THE KEY AND LOCK THE DOOR. I HAD MY BACK TO THE CAR WHEN I WAS PUTTING MY CREDIT CARD INTO THE PUMP. I HEARD SCREAMS AS PEOPLE RAN OUT OF THE MARKET AND YELLED TH…"~50,000 mi, complaint #1279577
  27. #27

    stability and traction control

    9 unsafe

    9
    incidents

    Commonly reported, insufficient mileage data - n=17, median 132,000 mi, no reliable range below 25 reports.

    • "THE ADVANCE TRAC WARNING LIGHT COMES ON IF THE CAR HAS BEEN IDLING FOR MORE THAN 5 MINUTES. THE TRACTION CONTROL LIGHT COMES ON AND SAY MY TRACTION CONTROL IS OFF. THE CAR ONLY HAS 38,000 MILES. I HAVE HEARD THAT OTHERS HAVE HAD THIS ISSUE WITH THE FORD EDGE.…"~37,000 mi, complaint #1362381
    • "INCIDENT WAS IN LOCAL STREET WHEN MY WIFE WAS REVERSING THE CAR FROM THE DRIVEWAY THEN STARING SUDDENLY LOCKED AND CAR GOT SHUT OFF. AS CAR WAS MIDDLE OF THE ROAD WITH BABY SO FEW PEOPLE CAME TO HELP AND PUSH THE CAR BACK INTO THE DRIVEWAY. MY WIFE TRIED TO ST…"~59,000 mi, complaint #1367711
    • "TL* THE CONTACT'S AUNT OWNS A 2013 FORD EDGE. THE CONTACT STATED WHILE DRIVING 20 MPH, THE TRANSMISSION WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND TURN OFF THE IGNITION. THE VEH…"~131,995 mi, complaint #1689045
    • "VEHICLE IS EXTREMELY SHAKY AND HARD TO HANDLE. ALSO SOMETIMES THE ADVANCED TRACTION CONTROL WARNING LIGHT COMES ON IN THE ANTI-LOCK BRAKES ENGAGE WHILE BREAKING NORMAL LEE"~180,000 mi, complaint #1704442
    • "WHILE DRIVING AT APPROXIMATELY 55-60 MILES PER HOUR THE TRACTION CONTROL AND TRACTION CONTROL OFF LIGHT LIT UP AND A RED BRAKE MALFUNCTION LIGHT CAME ON AND THE ENGINE STOPPED WHILE THE CAR WAS IN MOTION. WE COASTED TO THE SIDE OF THE ROAD AND IT TOOK TWO AT…"~191,341 mi, complaint #1634126
  28. #28

    lighting exterior

    7 unsafe, 1 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE THE ROAD SUFFICIENTLY AND ALSO EXHIBITED AN ABNORMAL YELLOW TINT. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE CONTACT WAS INFORMED THAT THE HEADLIGHT…"~619 mi, complaint #1012561
    • "WHEN TAKING A LEFT OR RIGHT TURN ONTO ANOTHER ROAD, THERE IS ABSOLUTELY NO ILLUMINATION TO THE SIDE DURING THE ACTUAL TURN UNTIL COMPLETED ON RURAL ROADS WITH NO LIGHTING. THE EXPERIENCE IS LIKE TURNING INTO A BLACK HOLE UNTIL FRONT WHEELS ARE BACK STRAIGHT. R…"~15,400 mi, complaint #1242477
    • "THE VEHICLE WAS PURCHASED NEW IN DEC. 2013 AND AS OF TODAY HAS 54,500 MILES ON IT. AS OF TODAY IT HAS NOW GONE THROUGH 2 HEADLIGHT BULBS, ONE FOR EACH SIDE. THE FIRST WAS JAN. 2016 AND THE SECOND YESTERDAY. I BELIEVE THERE IS A DEFECT IN THE WAY THE HEADLIGHT…"~54,500 mi, complaint #1275966
    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 25 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE WITHOUT WARNING WHEN THEY WERE ACTIVATED. THE CONTACT CALLED SUNLAND FORD ([REDACTED ADDRESS], VICTORVILLE, CA 92392) AND THE PARTS WERE ORDERED. THE VEHICLE WAS N…"~79,000 mi, complaint #1450632
  29. #29

    engine internal

    1 stranded, 6 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "2ND AND 3RD CYLINDERS IN MY 2.0 ECOBOOST ENGINE ARE MISFIRING. CAR HAS 63000 MILES. CAR SHAKES WHEN IDLING AND DOES NOT ACCELERATE PROPERLY. CAR DRIVES AT 6000 RPM WHEN GOING 60MPH ON THE HIGHWAY. CAR SHAKES AND JERKS WHEN DRIVING. CHANGED ENGINE COILS AND SPA…"~63,000 mi, complaint #1385513
    • "I WENT TO THE DEALERSHIP TO GET AN OIL CHANGE AND TIRES ROTATED. THEY SAID I NEEDED REAR BRAKES . APPOINTMENT WAS MADE FOR 2 DAYS LATER. WHEN I DROVE THE CAR HOME AFTER THE OIL CHANGE, THE ENGINE CHECK LIGHT CAME ON AND WILL NOT TURN OFF. I TOLD THE SERVIC…"~75,000 mi, complaint #1463272
    • "VEHICLE WAS DRIVEN SHORT DISTANCE IN TOWN (LESS THAN 10 MILES IN 10-20 DEGREE WEATHER), NO WARNING LIGHTS NO OVERHEATING OR SMOKE. 10 MINUTES AFTER CAR WAS PARKED AND SHUT OFF, CAR IGNITED IN DRIVEWAY IN ENGINE. OIL HAD NEVER EVEN BEEN CHANGED SINCE BOUGHT USE…"~81,000 mi, complaint #1540386
    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 50-55 MPH, THE VEHICLE JERKED AND THERE WAS AN ABNORMAL BURNING SMELL DETECTED. THE INSTRUMENT CLUSTER CONTINUED TO RESET. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHI…"~154,000 mi, complaint #1712480
    • "THE VEHICLE CHECK ENGINE LIGHT PRESSURE IS COMING ON AND JUST RECEIVED A FULL OR CHANGE. THE FUEL INLET LIGHT IS COMING ON AND ON A FULL TANK. THE RECALLS DON'T SHOW ON MY VECHILE AND I'M CONCERNED AS I HAVE 4 CHILDREN. THAT SAFETY OF MY PURCHASE VEHICLE IS…"~1,560,000 mi, complaint #1446736
  30. #30

    infotainment head unit

    2 unsafe, 5 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THIS IS A 2013 FORD EDGE LIMITED. IT HAS 13,000 MILES AND IS 15 MONTHS OLD. THIS VEHICLE HAS A MYFORD TOUCH SCREEN AND SYSTEM. THIS SYSTEM HAS BEEN GIVING US PROBLEMS SINCE WE GOT THE EDGE. ON SEPTEMBER 17, 2013 MY WIFE WAS STOPPED IN A PARKING LOT TRYING…"~13,000 mi, complaint #1012912
    • "THE MYTOUCH FEATURE PANEL OCCASSIONALLY LOCKS UP/FREEZES WHEN TRYING TO ACCESS ANY OF THE FEATURES. AMBIENT LIGHTING COLOR CHANGES RANDOMLY. LASTLY, THE VOLUME/ROAD VOLUME ADJUSTMENT DOES NOT WORK AND DID PRIOR TO SYNC UPDATE. *TR"~15,806 mi, complaint #1099695
  31. #31

    tire failure

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE TIRE PRESSURE IS LOW WAY TO OFTEN.IT SEEMS THE TIRES AREN'T HOLDING AIR.I AIR THEM UP BUT IT HAPPENS EVERY FEW WEEKS."~6,000 mi, complaint #1232865
  32. #32

    wiper and washer

    2 unsafe, 4 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "WHEN THE WINDSHIELD WIPER SPEED CONTROL IS TURNED OFF, THE WIPER CONTINUES TO RUN. HAVE NOT FOUND A WAY TO MAKE IT STOP. SEARCHING DATABASES ONLINE, REVEALS A PROBLEM THAT IS QUITE COMMON. THIS PRODUCT SHOULD BE RECALLED AND REPLACED BY THE MANUFACTURER DUE TO…"~45,200 mi, complaint #1426865
    • "THE WIPERS RANDOMLYTURN ON WHEN SWITCH IS IN OFF POSITION"~70,000 mi, complaint #1376618
    • "THE REAR WIPER STAYS ON EVEN THOUGH THE SWITCH IS IN OFF POSITION. IT HAPPENS WHILE THE VEHICLE IS IN MOTION AND WHILE STATIONARY."~90,000 mi, complaint #1423565
    • "LIGHT KEEPS COMING ON WHILE DRIVING, SAYING LEFT PASSENGER DOOR IS NOT CLOSED. SHORTLY AFTER THAT STARTED THE WIPERS STARTED COMING ON BY THEMSELVES ONCE THE CAR IS STARTED. WE DO NOT HAVE AUTOMATIC WIPERS. WHILE LOOKING ONLINE TO TRY TO FIGURE OUT WHY TH…"~163,700 mi, complaint #1724647
    • "The contact owns a 2013 Ford Edge. The contact stated while driving approximately 40 MPH, there was a smell of burned rubber, and upon inspection, the contact noticed fire coming from the rear windshield wiper. The contact pulled over and fire marshals extingu…"~188,013 mi, complaint #1795550
  33. #33

    battery and charging

    3 stranded, 2 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "VEHICLE WAS IN MOTION WHEN ALL SYSTEMS, INCLUDING POWER STEERING STOPPED DURING A LEFT TURN. UPON INSPECTION, BATTERY WAS DEAD. PRIOR TO THIS, THE "DOOR AJAR" WARNING INDICATOR WAS LIGHT, DESPITE THE DOOR BEING LATCHED. CERTIFIED FORD SERVICE CENTER SAID THAT…"~57,300 mi, complaint #1413810
    • "BATTERY DRAIN FROM SOMETHING. CAR BATTERY WILL GO DEAD FOR NO REASON. I'VE HAD TO HAVE CAR JUMP STARTED 5 TIMES IN 3 WEEKS. NO GETTING BATTERY SAVER MODE IS OFF. BATTERY WILL TEST GOOD WITH PROPER VOLTAGE. THEN IT WILL TEST AT 9 VOLTS. JUMP IT AND IT WILL BE F…"~73,000 mi, complaint #1413889
  34. #34

    climate control module

    1 unsafe, 4 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE AIR RECIRCULATION WOULD INDEPENDENTLY SHUT OFF AFTER FIVE MINUTES OF USE. THE FAILURE CAUSED INFLAMMATION OF THE CONTACT'S ASTHMATIC SYMPTOMS. THE VEHICLE WA…"~6,000 mi, complaint #1034321
    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE HEATER DID NOT WORK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (SETHWABLEY CHEVROLET IN ADA, OK) WHERE THE SOFTWARE WAS RESETTLED. THE FAILURE RECURRED A YEAR LATER. THE MANUFA…"~39,000 mi, complaint #1399060
    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 60 MPH, THE DEFROSTER BECAME INOPERABLE. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER MODULE HAD TO BE REPROGRAMMED. T…"~42,000 mi, complaint #1215333
    • "OUR FORD EDGE HAS HAD A PROBLEM WITH THE AIR CONDITIONER CONTINUING TO SWITCH ON AND GO TO THE AUTO SETTING. IT DOES THIS WHEN IT'S OFF OR ON. WE WERE TOLD THE COMPUTER WAS FAULTY. THIS STARTED OCCURRING IN 2016."~45,000 mi, complaint #1687855
  35. #35

    evap system

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. WHENEVER THE HEATER OR AIR CONDITIONER WERE BEING USED, THE VEHICLE WOULD EMIT STRONG FUEL ODORS AND CAUSED THE OCCUPANTS TO FEEL LIGHT HEADED, HAVE HEADACHES, AND STOMACH ISSUES. THE DEALER REFUSED TO DIAGNOSE THE VEHICL…"~59,000 mi, complaint #1349832
    • "THE ENGINE LIGHT COMES ON INTERMITTENTLY WITH AN EVAP. LEAK CODE. WE'VE CHECKED ALL OF THE POSSIBLE ISSUES AND CAN NOT FIND THE PROBLEM."~95,000 mi, complaint #1582548
    • "ENGINE LIGHT ON, DIAGNOSTIC TEST SHOWS GAS VAPOR ESCAPING (LEAK) CODE P0456 WHILE DRIVING"~121,558 mi, complaint #1530902
  36. #36

    power steering hydraulic

    5 unsafe

    5
    incidents

    Commonly reported, insufficient mileage data - n=11, median 15,000 mi, no reliable range below 25 reports.

    • "DRIVING MY GRANDSON TO HIS BASKETBALL GAME LAST FRIDAY EVENING, DRIVING ON THE HWY AT 60 MPH, MY POWER STEERING COMPLETELY QUIT. I HAD TO DRAG THE CAR TO THE SIDE OF THE ROAD WHERE IT TOTALLY SHUT DOWN. I HAD IT TOWED TO THE DEALER AND WAS TOLD THE POWER STE…"~3,000 mi, complaint #1049833
    • "I WAS DRIVING ON THE CITY STREETS AND WITHOUT ANY WARNING, THE POWER STEERING KICKED OUT. I DIDN'T REALIZE THIS AND WAS ALREADY COMMITTED TO MAKING A LEFT TURN. I HAD TO USE ALL MY STRENGTH TO MAKE THE TURN AND STAY ON THE ROAD. AFTER CLEARING THE INTERSECT…"~15,000 mi, complaint #1008357
    • "PURCHASED 2013 FORD EDGE WITH 27600 MILES ON IT, WHEN TAKEN IN FOR FIRST OIL CHANGE AT 30600 MILES I NOTED POWER STEERING FLUID LEVEL 1/2 INCH BELOW MINIMUM MARK AND MARKED RESERVOIR TANK AT THIS LOW LEVEL TO TRACK IT, WITH OIL CHANGE MY LOCAL SERVICE STATION…"~30,600 mi, complaint #1038515
    • "WHEN TURNING INTO A DRIVE WAY AT LOW SPEEDS THE POWER STEERING GAVE OUT AND THE BREAKS AND GAS PEDAL WERE NOT RESPONDING AND THE LOW OIL PRESSURE TO ENGINE MESSAGE CAME ON THE DASH. I TURNED THE CAR OFF AND GAVE IT A FEW MINUTES, AND WHEN I TURNED IT BACK ON A…"~43,000 mi, complaint #1273334
    • "IN APRIL 2014 AT 20,000 MILES A SHIFT TO PARK NOTICE WAS BEEPING WHEN ENGINE WAS SHUT OFF AND VEHICLE PUT IN PARK. HAD TO KEEP FOOT ON BREAK AND JIGGLE SHIFTER TO GET SHIFT TO PART NOTICE TO STOP TO ENSURE VEHICLE WAS IN PARK AND WOULD NOT ROLL AWAY AND TO PR…"~47,000 mi, complaint #1323996
  37. #37

    adas collision warning

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "WE WERE RETURNING HOME VIA I55 AND I TURNED ON THE ADAPTIVE CRUISE CONTROL AND THE PRE-COLLISION SYSTEM. THREE TIMES IN THE SPACE OF AN HOUR, WITHOUT ANY VEHICLE IN FRONT OF US, THE VEHICLE BRAKE ITSELF. THERE WAS A TRACTOR AND TRAILER NEXT TO US AND CARS…"~600 mi, complaint #1035814
    • "THE COLLISION AVOIDANCE AND CRUISE CONTROL SYSTEM HAS BECOME INTERMITTENT, UNDEPENDABLE AND DANGEROUS WHILE DRIVING. THERE IS NO WAY TO TELL WHEN IT IS WOKING OR NOT AND TO DEPEND ON IT IS ASKING FOR DISASTER. THE DEALER DOESN'T SEEM TO HAVE A CLUE AS TO WHAT…"~44,000 mi, complaint #1723714
  38. #38

    engine oil consumption

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE HAD AN OIL LEAK AND THERE WAS AN ABNORMAL ODOR COMING FROM THE ENGINE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE OIL PAN WAS REPLACED AND THE O…"~3,000 mi, complaint #1186464
    • "I PARKED THE VEHICLE IN THE DRIVEWAY ON THE 11/23/2014 , L HAD TO BACK UP A LITTLE BIT THEN PARKED. WHEN L WAS GOING TO THE GARBAGE BIN L NOTICED OIL ON THE GROUND, WHICH WAS NEVER THERE. I TOUCHED THE GROUND WITH MY FINGER AND SMELT IT, REALIZED THAT IT WAS…"~30,330 mi, complaint #1133776
    • "THE ENGINE LIGHT IS ON IN MY CAR. I TOOK IT TO A REPAIR SHOP AND THEY SAID IT HAD THE CODES OF P2196 AND P2198 A H02S HEATED OXYGEN SENSOR IS MALFUNTIONING. WHEN THE REP PULLED UP THE CODES HE INFORMED ME THEY HAD THOUSANDS OF MY SAME VEHICLE WITH THE SAME PRO…"~90,000 mi, complaint #1711675
  39. #39

    instrument cluster

    2 unsafe, 2 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "DOOR AJAR LIGHT REMAINED LIT ON DASHBOARD AS WELL AS INTERIOR LIGHTS ILLUMINATED. HAPPENED SOMETIMES ONCE DOOR WAS SHUT AND VEHICLE STILL IN PARK CAUSING ME TO HAVE TO TRY MULTIPLE TIMES TO GET SENSOR TO REGISTER PROPERLY AND WOULD HAPPEN SOMETIMES SHORTLY AFT…"~17,000 mi, complaint #1322835
    • "INSTRUMENT PANEL SHOWS DRIVER DOOR AJAR WHEN DOOR IS NOT AJAR. *TR"~26,000 mi, complaint #1120554
    • "INSTRUMENT PANEL SHOWS THE DRIVER DOOR IS OPEN, WHICH IT IS NOT, AND GIVES WARNING TO SHIFT VEHICLE TO PARK. I MUST OPEN AND SHUT THE DOOR 5-12 TIMES TO GET THE WARNING TO DISAPPEAR. WHEN THE WARNING IS ON, THE DOORS WILL NOT LOCK AND THE LIGHTS ARE ON. *TR"~42,600 mi, complaint #1119276
  40. #40

    seatbelt and pretensioner

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO RETRACT. THE CONTACT CALLED CROSSROADS FORD LINCOLN INC. ([REDACTED ADDRESS], FRANKFORT, KY 40601; [REDACTED PHONE]) AND THE DEALER WAS MADE AWARE OF THE…"~113,794 mi, complaint #1712012
  41. #41

    unintended acceleration

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "THE CAR SURGED FORWARD AFTER THE BREAK PEDAL WAS DEPRESSED WHICH RESULTED IN A CRASH INTO A TREE. DAMAGE TO THE FRONT END. THE CAR WAS DRIVABLE TO THE REPAIR SHOP. AT LEAST THREE OTHER INCIDENTS WHERE THE CAR SURGED FORWARD BUT DID NOT RESULT IN A CRASH. TOOK…"~4,801 mi, complaint #1185765
    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AT 3 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF A VEHICLE AND INTO THE PASSENGER SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAI…"~17,000 mi, complaint #1176917
    • "ENGINE SURGED WHILE PARKING, FELT LIKE IT WOULD HIT CAR PARKED IN FRONT. REMINDED ME OF MY LINCOLN TOWN CAR 2007 THAT WOULD SUDDENLY ACCELERATE"~21,000 mi, complaint #1369161
    • "THE FIRST TIME I NOTICED A THROTTLE SUDDEN ACCELERATION WAS WHEN I WAS DRIVING ABOUT [REDACTED ADDRESS] AND SUDDENLY A THRUST OF ACCELERATION JUMPED THE VEHICLE AND THEN EVEN WHEN I PUSHED ON THE BRAKES THE CAR THRUST FORWARD SO I PUT THE CAR IN NEUTRAL AND I…"~70,000 mi, complaint #1445230
  42. #42

    engine turbo supercharger

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I HAVE A 2013 FORD EDGE AND HAVE BEEN TOLD THE TURBO CHARGER FAILED, AND NO PART IS AVAILABLE FOR 3 MONTHS. THE CAR HAS BEEN SERVICED MANY TIMES PRIOR TO 60,000 MILES BUT NOW SUDDENLY I AM BEING TOLD THE PART JUST FAILED. MY COMPLAINT IS A MAJOR ENGINE PART…"~64,632 mi, complaint #1315427
    • "CHECK ENGINE LIGHT CAME ON. TOOK IT TO VEHICLE SERVICE STATION AND CODE P0299 CAME UP. THAT IS THE CODE TO REPLACE TURBOCHARGER ASSEMBLY. THE VEHICLE IS ONLY 6 YEARS OLD AND UNDER 100K MILES. THIS ISSUE SHOULD NOT BE COMING UP ON A VEHICLE THAT IS NOT THAT OLD"~91,000 mi, complaint #1567647
    • "The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power inadvertently. The driver was able to pull to the shoulder of the roadway, where the failure persisted. The check engine warning lig…"~135,000 mi, complaint #2033500
  43. #43

    fluid leak unspecified

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THERE IS WATER LEAKING INTO MY FORD EDGE LEAVING A PUDDLE ON MY DRIVERS SIDE FLOOR, COMPLETELY SATURATING THE CARPET. THE WATER IS LITERALLY POOLING ON THE FLOOR UNDER MY FEET. THIS HAPPENS WHEN THE CAR SITS IDLE, UNDRIVEN, WHEN THERE IS RAIN. IT HAS NOTHING…"~70,000 mi, complaint #1383957
    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND FOUND AN OIL LEAK UNDER THE REAR PASSENGER…"~100,000 mi, complaint #1603555
    • "PTO UNIT HAS BEGUN LEAKING OIL. THIS IS A WELL-DOCUMENTED ISSUE THAT FORD REFUSES TO ADDRESS. THE UNIT HAS NOT FAILED AS OF YET, BUT ALL RESEARCH SHOWS THAT I WILL BE REQUIRED TO HAVE CRITICAL REPAIRS PERFORMED OR I MIGHT FACE A SAFETY ISSUE WHILE DRIVING AT H…"~107,000 mi, complaint #1540696
  44. #44

    fuel pump

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • " IN VIEW OF ALL THE CARS BEING RECALLED FOR FAILURE OF WHAT WOULD APPEAR TO BE RELATIVELY SIMPLE DEVICES, IT OCCURS TO ME THAT I SHOULD REPORT THIS INCIDENT, IN CASE THERE HAVE BEEN OTHER REPORTS OF THE SAME PROBLEM. WHILE DRIVING IN LIGHT TRAFFIC ON…"~4,310 mi, complaint #1064188
    • "AS I WAS DRIVING TO WORK, MY VEHICLE STALLED ON THE HIGHWAY. WITHOUT ANY CHECK ENGINE LIGHT OR SOUNDS THE GAS PEDAL DIDN'T HAVE ANYTHING TO IT, IT JUST WENT ALL THE WAY DOWN AND THEN DIED. THE ENGINE WOULD TURN, BUT IT'S AS IF GAS WASN'T GETTING TO THE ENGINE…"~100,000 mi, complaint #1484468
    • "The contact owns a 2013 Ford Edge. The contact stated that while driving 50 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. The check engine and ABS warning lights were illuminated. The contact stated that after refueling, the vehi…"~122,000 mi, complaint #2076089
  45. #45

    interior trim

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "HEADLINER - THE HEAD LINER IN THE FORD EDGE LIMITED HAS ABOUT AN INCH GAP BETWEEN THE FRONT WINDSHIELD AND THE CEILING. THE MATERIAL IS ROUGHLY CUT AND WORKMANSHIP IS EXTREMELY POOR. I TOOK IT INTO THE FORD DEALERSHIP THAT I USE AND THEY TOOK PICTURES AND OR…"~4,855 mi, complaint #1108931
    • "A VEHICLE IN FRONT OF ME SLOWED DOWN AND WHEN I WENT TO TAKE MY FOOT OF THE GAS MY TENNIS SHOE GOT CAUGHT ON THE PLASTIC TRIM ON THE ENGINE COMPARTMENT NEXT TO THE GAS PEDAL.. I HAD TO PULL HARD TO GET MY FOOT OFF THE GAS. I BROUGHT THE VEHICLE TO THE FORD D…"~40,000 mi, complaint #1180390
    • "I DROVE FOR OVER 8 HOURS WITH THE SEAT WARMER ON HIGH AND I LITERALLY BURNED MY BOTTOM. I ENDED UP HAVING TO GO TO AN URGENT CARE A FEW DAYS LATER WHERE THEY PRESCRIBED ANTIBIOTICS AND A PRESCRIBED OINTMENT. IT HAD A BUG BLISTER WHICH BROKE AND NOW OPEN WOU…"~40,000 mi, complaint #1612102
  46. #46

    steering electric assist

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I WAS DRIVING MY CAR WITHOUT ANY PROBLEM. ALL OF A SUDDEN I GO TO PUT MY CAR INTO REVERSE TO BACK UP MY DRIVEWAY AND LOST ALL POWER STEERING. I WAS UNABLE TO TURN MY CAR IN ANY DIRECTION AND WAS STUCK IN THE MIDDLE OF THE STREET WITH 2 YOUNG CHILDREN IN MY VEH…"~60,162 mi, complaint #1633014
  47. #47

    ac compressor and refrigerant

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "AIR CONDITIONING AND HEATING SYSTEM IS BLOWING OUT COOL AIR WHEN THE HEAT IS ON."~74,393 mi, complaint #1512088
    • "MY AC IS BLOWING HOT AIR ON THE DRIVER SIDE AND COLD AIR ON THE PASSENGER SIDE. *TR"~108,000 mi, complaint #1674230
  48. #48

    differential

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "NOTED LEAK OF FLUID FROM REAR OF VEHICLE OF MY 2013 FORD EDGE. TAKEN TO LOCAL FORD GARAGE, WAS TOLD IT WAS REAR DIFFERENTIAL VENT, SO THIS PART WAS REPLACED. I WAS TOLD THIS PROBLEM WAS A PRIOR RECALL. CONTINUED TO HAVE LEAK FROM REAR OF VEHICLE AFTER REPAIR W…"~33,500 mi, complaint #1037311
    • "The contact owns a 2013 Ford Edge. The contact stated while driving at various speeds, the vehicle shuddered and there was an abnormally loud sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed an…"~94,000 mi, complaint #2016306
  49. #49

    parking brake

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I PLACED CAR IN PARK ON FLAT GROUND, TOOK FOOT OFF BRAKE, AND CAR STARTED ROLLING. THIS HAPPENED A FEW TIMES WITHIN A WEEK BUT HASN'T HAPPENED SINCE THEN. I HAD TO USE EMERGENCY BRAKE WHEN IT DID HAPPEN TO PREVENT CAR FROM MOVING WHILE PARKED."~113,000 mi, complaint #1608852
  50. #50

    tpms

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "LOW TIRE PRESSURE SENSOR LIGHT REMAINS ON AT ALL TIMES, EVEN THOUGH IT APPEARS TIRES ARE INFLATED TO PROPER PRESSURE. DIFFICULT TO DETERMINE IF THERE IS A VALID PROBLEM WITH TIRE PRESSURE - IF I IGNORE THE WARNING LIGHT AND THE TIRES REALLY ARE NOT AT CORRECT…"~86,000 mi, complaint #1389264
  51. #51

    transmission manual clutch

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN SHIFTING IN PARK THE CAR DOESN'T RECOGNIZE THAT IT'S IN PARK IN ORDER TO SHUT THE CAR OFF . AFTER TRYING TO TURN CAR OFF THE SHIFT TO PARK LIGHT STAYS ON. I HAVE TO WIGGLE THE GEARSHIFT TO LET IT RECOGNIZE IT IN PARK OR RESTART THE CAR AND MOVE GEARSHIFT…"~98,135 mi, complaint #1535993
  52. #52

    trunk or liftgate

    1 unsafe, 1 broken

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR REAR HATCH WOULD NOT OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,000."~8,000 mi, complaint #1327461
  53. #53

    wheel or rim

    1 unsafe, 1 broken

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "CLAD WHEEL RUBBED A CURB WHILE VEHICLE HAD LESS THAN 1000 MILES, LOCAL DEALER ADVISED THIS WASN'T WARRANTED, PAID $1000.+ TO HAVE A NEW RIM ORDERED AND INSTALLED WITHIN LESS THAN TWO MONTHS THIS SAME WHEEL (WITH THE OTHER OWNER DRIVING) RUBBED THE CURB AND ONC…"~1,000 mi, complaint #1326629
    • "THREE OF THE FOUR WHEELS HAVE THE CHROME-PLATING PEELING AWAY. VERY SHARP EDGES WHERE PEELING. SOME WHEELS WORSE THAN ANOTHER. *TR"~32,200 mi, complaint #1146995
  54. #54

    alignment and pull

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Unknown but the issue is that the vehicle is all over the road swaying back and forth. The steering is super loose. In other models of the same year it was found to be the toe linkage. Also the cross traffic sensor goes off when nothing is even close causing…"complaint #1865943
  55. #55

    engine mounts

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 60 MPH, THE CONTACT HEARD THE VEHICLE RUN OVER SOMETHING THAT LEFT DEBRIS IN THE ROADWAY. THE CONTACT STATED THAT THE FAILURE OCCURRED PREVIOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED T…"complaint #1271398
  56. #56

    ev drive unit or inverter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE FORD EDGE HAS DEVELOPED A PROBLEM WITH THE PDU UNIT WHICH ACTUALLY FAILED. ACCORDING TO THE FORD MECHANICS THIS IS A CHRONIC PROBLEM WITH SOME OF THE FAILURES CAUSING THE UNITS TO SPLIT OPEN REDENDERING THE VEHICLE INOPERABLE. IF THE VEHICLE CANNOT BE DRI…"~54,000 mi, complaint #1376916
  57. #57

    heater core and blower

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I BOUGHT THIS CAR IN JULY OF LAST YEAR, IT IS NOW OCTOBER. MY HEAT WORKED FINE THIS PAST WINTER BUT SINCE TRYING TO USE IT THIS YEAR SINCE IT HAS STARTED GETTING COLDER, ALL I GET IS COLD AIR. I HAVE EVEN HAD THE THERMOSTAT REPLACED WHICH MADE IT WORK FOR A DA…"~70,700 mi, complaint #1417799
  58. #58

    horn

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "HORN DOESNT WORK. CONSTANT DOOR AJAR ON DRIVERS DOOR. PASSENGERSEAT WONT GO BACK."~110,000 mi, complaint #1700977
  59. #59

    noise or vibration unspecified

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "CAR WAS MAKING A LOUD HUMMING NOISE WHILE IN MOTION."~25,000 mi, complaint #1609608
  60. #60

    software or update

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 80 MPH, THE TRACKING SYSTEM SHUTDOWN WARNING LIGHT ILLUMINATED AND THE INSTRUMENT PANEL BECAME INOPERABLE. IN ADDITION, THE CONTACT STATED THAT WINDOWS FAILED TO OPER…"~70,000 mi, complaint #1218655
  61. #61

    starter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "IGNITION SWITCH IS STAYING TURNED ON AFTER LETTING GO OF THE KEY WHEN STARTING THE CAR."~239,017 mi, complaint #1707060
  62. #62

    steering column

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "PURCHASED 2013 FORD EDGE SPORT ON JULY 14TH. I'VE HAD POSSESSION OF THE CAR FOR THREE WEEKS AS OF THIS COMPLAINT. THE CAR REQUIRED SERVICE EVERY SINGLE WEEK SINCE I'VE HAD THE CAR. THE LAST INCIDENT WAS ON AUGUST 8TH. I STARTED THE CAR, AND MULTIPLE WARNING LI…"~600 mi, complaint #933263
  63. #63

    steering rack mechanical

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "COMING INTO WORK, IN BEGINNING TO TURN A CORNER THE STEERING WHEEL BEGAN TO SUDDENLY LOCK UP AND HAD TO LITERALLY FORCE IT TO TURN CORNER. IN TURNING THAT CORNER THE CAR COMPLETELY SHUT DOWN AND I DRIFTED INTO A GRASS AREA OUT OF TRAFFIC. THANKFULLY I WAS IN A…"~85,000 mi, complaint #1590148
  64. #64

    suspension struts shocks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2013 FORD EDGE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14S393000 (SUSPENSION). THE DEALER PERFORMED THE RECALL REPAIR, BUT THE VEHICLE SHOOK, VIBRATED, AND WAS EXTREMELY DIFFICULT TO STEER AFTERWARDS. THE VEHICLE WAS NOT REPA…"~37,116 mi, complaint #1097023
  65. #65

    timing belt or chain

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2013 Ford Edge. The contact stated while driving 30 MPH, the vehicle stalled without warning. The contact was unable to stop the vehicle. The vehicle began to roll forward and veered off the road. In a panic, the contact exited the vehicle f…"~165,000 mi, complaint #1774825

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 14V002000, 14V393000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for FORD EDGE directly.