2018 DODGE JOURNEY

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    backup camera

    22 unsafe, 1 broken, 18 annoyance

    41
    incidents

    Commonly reported, insufficient mileage data - n=16, median 73,000 mi, no reliable range below 25 reports.

    • "The contact owns a 2018 Dodge Journey. The contact stated that while in reverse, the digital screen failed to display a rearview image as intended, and the image was distorted, flickered a black screen, or a signal error was displayed. No warning light was ill…"~11,000 mi, complaint #2150381
    • "BACKUP CAMERA MALFUNCTIONING SHOWS UP SIDE DOWN CAMERA WHEN WORKING MOST TIMES BACKUP CAMERA SHOWS A SILVER SCREEN FLICKERING THIS IS BACK OVER PREVENTION EQUIPMENT MALFUNCTIONING MALFUNCTIONING THIS IS A MAJOR SAFETY PROBLEM THIS ISSUE HAPPENED ALL OF A SUDD…"~45,023 mi, complaint #1731049
    • "THE BACKUP CAMERA STOPPED WORKING AND THE CABIN LIGHTS WITHIN THE CAR WOULD NOT TURN OFF, NOT EVEN WHILE DRIVING. THE LIGHTS WOULD GET BRIGHTER EVERY TIME I HIT THE BREAK MAKING IT DANGEROUS DRIVING IN THE DARK AND ELIMINATED THE USE OF THE BACKUP CAMERA FOR S…"~55,346 mi, complaint #1661291
    • "The contact owns a 2018 Dodge Journey. The contact stated that while reversing, the rear-view camera displayed a blank image. The vehicle was taken to the dealer; however, the vehicle was not inspected. The contact was informed that an unknown recall was not a…"~80,000 mi, complaint #2236920
    • "The contact owns a 2018 Dodge Journey. The contact stated that after shifting into reverse(R), the camera image was upside down or the screen only showed static. The contact stated that the failure had become a recurring failure. The contact stated there was n…"~86,000 mi, complaint #1909651
  2. #2

    seat mechanism

    14 unsafe

    14
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WHEN SECOND ROW SEATS ARE FOLDED IN THE UPRIGHT POSITION AND SLID FORWARD. THEY DO NOT LOCK IN PLACE. THE SEAT SLAMS FORWARD AND BACKWARDS. THIS IS AN EXTREME SAFETY AND SHOULD BE REPAIRED BEFORE CAUSING A SEVERE INJURY."~1,800 mi, complaint #1569122
    • "I HAVE A 2018 DODGE JOURNEY I HAD THE DRIVER SEST RECLINED ALL THE WAY BACK TO VACUUM. I LIFT THE HANDLE TO PUT SEAT UP AND IT FLEW FORWARD HARD. AFTER TURNING ON VEHICLE NOTICED AIRBAG LIGHT IS ON. TOOK TO DODGE THEY SAID ITS THE DRIVER HEADREST THE WIRES…"~10,536 mi, complaint #1525055
    • "The contact owns a 2018 Dodge Journey. The contact stated while driving at approximately 5 MPH, the passenger’s side headrest detached. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the passenger’s side headres…"~63,000 mi, complaint #2030641
    • "PASSENGER SIDE HEAD REST - HEADREST DEPLOYED WHEN I MOVED THE SEAT FORWARD. VEHICLE WAS RUNNING WHEN SITTING AT A STOP SIGN."~220,000 mi, complaint #1663578
  3. #3

    lighting exterior

    9 unsafe, 1 broken, 2 annoyance

    12
    incidents

    Commonly reported, insufficient mileage data - n=10, median 17,000 mi, no reliable range below 25 reports.

    • "The contact owns a 2018 Dodge Journey. The contact stated that while parked the contact observed condensation in the headlight assemblies. Additionally, the contact stated that while turned off she observed an unknown noise emanating from the vehicle. The vehi…"~500 mi, complaint #1997685
    • "HEADLIGHTS LEAK CAUSING WATER TO BUILD UP INSIDE LIGHT HOUSING USIT"~4,000 mi, complaint #1541595
    • "The contact owns a 2018 Dodge Journey. The contact stated while driving at night, the contact noticed that the headlights were significantly dim. The vehicle was taken to AutoZone, where the cause of the failure could not be determined. The contact had been dr…"~9,000 mi, complaint #2062961
    • "TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE DRIVER'S AND PASSENGER'S SIDE HEADLIGHTS FAILED TO ADEQUATELY ILLUMINATE THE ROADWAY. UPON INSPECTION, IT WAS DISCOVERED THAT WATER AND CONDENSATION WERE PRESENT INS…"~45,000 mi, complaint #1735632
    • "The contact's son owns a 2018 Dodge Journey. The contact stated that the headlight bulbs burned out soon after replacement. The vehicle was taken to an independent mechanic where it was discovered that moisture was entering the headlight module and causing the…"~80,000 mi, complaint #1923318
  4. #4

    engine stall or no start

    1 stranded, 10 unsafe

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "MY CAR STARTED OFF WITH THE ENGINE LIGHT COMING ON AND THEN SOON AFTER, AS I SLOWED DOWN AND TURNED, MY ENGINE SHUT OFF, I LOST ALL POWER STEERING, AND THE BATTERY REMAINED ON. THIS HAS HAPPENED SINCE MANY TIMES AND IS COMPLETELY RANDOM. (DOESN'T MATTER IF I J…"~8,000 mi, complaint #1549187
    • "I WAS DRIVING MID DAY, [REDACTED ADDRESS] AND THE ENGINE SHUT OFF WITHOUT ANY WARNING. AS I WAS IN RIGHT HAND LANE I WAS ABLE TO FORCE THE CAR TO THE CURB EVEN THOUGH THE POWER STEERING HAD SHUT DOWN. WITH THE CAR STOPPED I COULD SEE THERE WERE NO WARNING LIGH…"~20,000 mi, complaint #1618939
  5. #5

    other

    4 unsafe, 4 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNED A 2018 DODGE JOURNEY. WHILE DRIVING 75 MPH, THE CONTACT FELL ASLEEP AND CRASHED INTO A CABLE MEDIAN. THE FRONT DRIVER'S SIDE WHEEL AND THE AXLE FRACTURED AND DETACHED FROM THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING IND…"~2,138 mi, complaint #1534138
    • "I WAS AT THE STOP SIGN AT THE TOP OF MY HILL. I ACCELERATED AND MY PURSE FELL FORWARD AND KNOCKED MY SHIFTER INTO REVERSE AT 5 MPH. I WAS ON A PUBLIC ROAD. ANOTHER TIME, MY DAUGHTER REACHED FOR THE PLUG TO PLUG IN HER CHARGER AND ACCIDENTALLY KNOCK THE GEA…"~13,000 mi, complaint #1598735
  6. #6

    power windows and locks

    6 unsafe, 2 broken

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "REAR PASSENGER SIDE WINDOW DOES NOT GO DOWN. ALL OTHER WINDOWS GO DOWN NORMALLY EXCEPT FOR ONE WINDOW."~7,000 mi, complaint #1647513
    • "TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. THE CONTACT STATED THAT SHE WAS UNABLE TO UNLOCK THE DOORS WHILE INSIDE THE VEHICLE. IN ADDITION, THE DOOR PANEL AND KEY FOB FAILED TO OPERATE, AS NEEDED. THE CONTACT WAS ABLE TO CRAWL OUT OF THE VEHICLE THROUGH THE W…"~33,000 mi, complaint #1622234
  7. #7

    seatbelt and pretensioner

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "THE PASSENGER SIDE SEAT BELT WANT LOCK, ONE WEEK AFTER WE BOUGHT IT THE DRIVER SIDE. BACK DOOR WILL COME OPEN GOIN DOWN THE ROAD .THE DASH STARTED CRACKING 1 WEEK AFTER WE BOUGHT IT 9 DAYS AFTER WE BOUGHT WINDSHEILD STARTED CRACKING ON DRIVER SIDE"~2,500 mi, complaint #1544514
    • "SEAT BELT COMES OUT WITH MINOR TENSION WITHOUT PUSHING SEATBELT RELEASE BUTTON. THIS HAS HAPPEND MANY TIMES. 9000 MILES ON CAR."~9,000 mi, complaint #1551494
    • "TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT FAILED TO RESTRAIN PROPERLY. WHILE DRIVING 65 MPH, THE DRIVER WAS ABLE TO AVOID A NEAR CRASH. THE FRONT PASSENGER SEAT BELT FAILED TO RESTRAIN HER AND CAUSED HER B…"~15,000 mi, complaint #1536010
    • "TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT WEBBING UNRAVELED FROM INSIDE THE HOUSING WHERE THE SEAT BELT RETRACTED. THE VEHICLE WAS TAKEN TO HENDRICK CHRYSLER DODGE JEEP RAM DULUTH (LOCATED AT [REDACTE…"~15,502 mi, complaint #1601205
  8. #8

    wiring harness

    6 unsafe, 1 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "The contact owns a 2018 Dodge Journey. The contact stated while reversing into a parking space the rear-view camera screen inadvertently turned black. There was no warning light illuminated. The contact stated that as she opened the hatchback, the rear-view ca…"~18,000 mi, complaint #1760555
    • "TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED ALL STAR DODGE CHRYSLER JEEP RAM (LOCATED AT [REDACTED ADDRESS], BRIDGETON, MO 63044) WHERE IT WAS DIAGNOSED THAT THE AMBIENT AI…"~22,000 mi, complaint #1558850
  9. #9

    abs module

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "ON 6/4/2018 I PICKED UP MY VEHICLE FROM THE SERVICE DEPARTMENT AT MY LOCAL DEALERSHIP AFTER TAKING IT IN FOR THE ABS AND TRACTION CONTROL LIGHTS BEING ON AND LOSS OF POWER. THE DEALERSHIP ADVISED THEY DID AN UPDATE ON THE POWER CONTROL MODEL AND FIXED A WHEEL…"~646 mi, complaint #1473326
    • "WAS RAINING AND WHEN I WENT TO BREAK IT'S LIKE THERE WAS A LITTLE BIT A BREAK FAILURE LIKE IT DID NOT WANT TO STOP THE VEHICLE AND I ENDED UP SKIDINGBEFORE THE VEHICLE CAME TO A STOP BUT DID NOT HIT ANYTHING SO IT'S LIKE IT IT DID NOT WANT TO GRIP THE PAVEMENT…"~5,650 mi, complaint #1504135
    • "The contact owns a 2018 Dodge Journey. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to a local dealer who diagnosed a failure with the ABS unit; however, the parts to perform the repair…"~70,000 mi, complaint #2010987
  10. #10

    airbag system

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I WAS IN A CAR ACCIDENT OF DEC. 2018 ON THE 1-10 GOING WEST BOUND. AN UNDERAGE, UNLICENSED DRIVER HIT ME GOING 60-70MPH WHEN WE WERE DOING STOP AND GO TRAFFIC. (I WAS STOPPED AT THE TIME SAME WITH ALL THE CARS IN FRONT OF ME. SHE NEVER TRIED TO STOP SINCE SHE…"~2,643 mi, complaint #1621845
    • "I WAS IN A WRECK ON OCT 2 2019 WHERE THE FOUNT END OF MY CAR WAS RIPPED OFF AND AND SEVERELY DAMAGED MY AIRBAGS NEVER DEPLOYED CAUSING ME TO HIT MY DOOR AND WINDOW AS WELL AS SLAMMING ME INTO MY DASH CAUSING INJURIES THIS WRECK HAPPENED AS I WAS CROSSING A IN…"~59,000 mi, complaint #1611246
    • "TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE VEHICLE CRASHED INTO A DEER. DURING THE CRASH THE FRONT END OF THE VEHICLE SUSTAINED SEVERE DAMAGE BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A…"~60,000 mi, complaint #1706393
  11. #11

    brake pads and rotors

    6 unsafe

    6
    incidents

    Commonly reported, insufficient mileage data - n=14, median 61,000 mi, no reliable range below 25 reports.

    • "AT JUST 13K MILES ALL 4 ROTORS ARE COMPLETELY WARPED AND NEED TO BE REPLACED. NOT COVERED UNDER MY EXTENDED WARRANTY DUE TO ROTORS ARE "MAINTENANCE" EVEN THO ROTORS ARE SUPPOSED TO LAST 70,000 MILES! I WAS TOLD TO 'NOT USE" MY BRAKES WHILE DOING 75 AROUND TUR…"~13,389 mi, complaint #1658669
    • "THE BRAKES SOMETIMES FEEL THAT THEY WON'T STOP. THE ROTORS ARE GETTING SOME DEEP LINES ON IT."~18,000 mi, complaint #1713067
    • "SINCE AROUND 9,000 MILES I HAVE HAD A VIBRATION WHEN BRAKING TOOK IT TO THE DEALERSHIP THEY REPLACED THE FRONT ROTORS STILL DOING IT I HAVE TOOK IT BACK 7 TIMES THEY CLAIM NOTHING WRONG TOOK IT TO ANOTHER DEALERSHIP NOTHING WRONG TOOK IT BACK AGAIN THEY SAID I…"~27,000 mi, complaint #1676157
    • "I BOUGHT THIS CAR BRAND NEW AT ABOUT 10,000 MILES STARTED HAVING A SHUTTERING ISSUE WHEN BRAKING WASN'T TO BAD TOOK IT TO THE DEALERSHIP SAID THEY FIXED IT I COULD TELL SOMETHINGS WASN'T RIGHT IT KEPT GETTING WORSE NOW WHERE AT 40,000 MILES IT'S EXTREMELY BAD…"~40,000 mi, complaint #1740868
    • "The contact owns a 2018 Dodge Journey. The contact stated while driving at various speeds, the brake pedal was depressed, and the contact heard an abnormal grinding sound. No warning lights were illuminated. The vehicle was taken to Midas where the vehicle was…"~65,000 mi, complaint #1929871
  12. #12

    engine internal

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE CAR KEPT LOSING POWER IN THE MIDDLE OF DRIVING AND NO ENGINE LIGHTS WERE POPPING UP TO SHOW THAT ANYTHING WAS WRONG WITH THE VEHICLE. THE FIRST 2 TIMES WERE IN REVERSE. THE POWER CUT OFF AND I WAS UNABLE TO MOVE THE STEERING WHEEL OR BRAKES. I WAS ABLE…"~2,700 mi, complaint #1562265
    • "TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. WHILE DRIVING 22 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO JOE MACHENS CHRYSLER DODGE JEEP RAM ([REDACTED ADDRESS], COLUMBIA, MO 65202, [REDACTED PHONE]), BU…"~11,005 mi, complaint #1547159
  13. #13

    transmission automatic

    6 unsafe

    6
    incidents

    Commonly reported, insufficient mileage data - n=10, median 50,000 mi, no reliable range below 25 reports.

    • "WHEN CRUISING DOWN THE ROAD IT FEELS AS IF THE CAR DROPS OUT OF GEAR MOMENTARILY THEN SLAMS BACK INTO GEAR. THIS IS A SPECIFIC PROBLEM BUT IT COULD BE DEADLY."~2,800 mi, complaint #1594695
    • "JAMES TOWN OUTSIDE CENTER TX ON HWY 7 GOING 60-65 JUST HAD MY CAR SERVICED 6/3/19 TRANSMISSION RUNS LIGHT COMES ON RUNS HOT CAR STARTS JERKING AND DECREASE THEN INCREASE IN SPEED TRACTION CONTROL IS ALSO ON I STOP AT THE FIRST STORE I SEE TURN OFF THE CAR WOUL…"~30,470 mi, complaint #1572343
    • "WHEN I WENT TO DEALERSHIP I KNEW I WANT A TRUCK WITH 3RD ROW, I TEST DROVE THE JOURNEY I PICKED OUT OF WHAT WAS OFFERED WHEN I TEST DROVE THE FIRST TRUCK, IT REFUSED TO SHIFT FROM 1ST TO 2ND GEAR SO WE WENT BACK AND DROVE THE ONE I PURCHASED. WELL I GOT IT HOM…"~50,119 mi, complaint #1570445
    • "MY CAR ROLLS BACK OUT OF GEAR. TRANSMISSION DRAGGING. ELECTRIC PROBLEM WI LIGHTS. SLIPPING OUT OF GEAR"~53,000 mi, complaint #1731813
  14. #14

    brake hydraulics

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TAKATA RECALL. MY VEHICLE BRAKES HAS A PAUSE BETWEEN THEM. WHEN I AM COMING TO A STOP IT TAKE A WHILE TO BREAK. THE BREAKS ARE NOT CONSISTENT THIS IS VERY SCARY, I WAS DRIVING ON THE FREEWAY YESTERDAY AND THE BREAKS TOOK A WHILE TO ACTUALLY START BREAKING. T…"~1,400 mi, complaint #1505365
    • "The contact owns a 2018 Dodge Journey. The contact stated while driving 60 MPH, the brake pedal was depressed, and the vehicle shook abnormally. No warning light was illuminated. The vehicle was taken to an independent mechanic but was not diagnosed. The conta…"~75,000 mi, complaint #2069373
  15. #15

    cruise control conventional

    3 unsafe, 2 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "WHILE DRIVING FROM SAN DIEGO TO DALLAS WITH CRUISE ENGAGED IT SUDDENLY STARTED TO ACCELERATE AND BECAME ERATIC SPEEDING UP AND SLOWING DOWN. ENGINE RPM FLUCTUATED AT SAME TIME. BRAKING DID NOT FULLY DISENGAGE THE SYSTEM. WHEN BRAKED TRANSMISSION WOULD NOT SHIF…"~23,000 mi, complaint #1646027
    • "CRUISE CONTROL STOPPED WORKING ALSO TIRES WORE BARE IN LESS THAN 26K MILES"~27,363 mi, complaint #1685656
    • "The contact owns a 2018 Dodge Journey. The contact stated that while operating the vehicle with the cruise control activated, the cruise control failed to immediately deactivate, and the vehicle failed to decelerate while depressing the brake pedal. Additional…"~190,000 mi, complaint #2091653
  16. #16

    infotainment head unit

    1 unsafe, 4 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE RADIO SCREEN WILL FREEZE FOR A FEW HOURS, TURNING ON AND OFF THE VEHICLE WILL NOT HELP. IT ALSO WILL GIVE A HARD TIME PARING THE BLUETOOTH EVEN AFTER THE PARING DEVICE HAS BEEN IN THE LIST FOR DAYS OR WEEKS."~500 mi, complaint #1675288
    • "THE RADIO IN THIS VEHICLE OFTEN WILL MAKE A SUDDEN LOUD NOISE MID-MUSIC AND THEN SHUT DOWN THE SYSTEM ENTIRELY FOR ABOUT A MINUTE. IT THEN STARTS BACK UP AS NORMAL. THIS HAPPENS UNPREDICTABLY ABOUT ONCE A WEEK SINCE I PURCHASED THE VEHICLE AROUND NOVEMBER."~1,000 mi, complaint #1556375
  17. #17

    power steering hydraulic

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHINING NOISE, LEAKING POWER STEERING FLUID FROM THE BOTTOM. ONLY 30,000 MILES. VERY UPSET. WAS DRIVING AND HEARD A LOUD NOISE WHILE TURNING. ALSO UCONNECT DOES NOT WORK, RADIO FREEZES UP. HAVE TO POWER OFF VEHICLE AND RESTART TO FIX ISSUE."~30,000 mi, complaint #1697419
  18. #18

    tire failure

    1 stranded, 4 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "KUMHO TIRES 225/65R17 HAVE CHUNKS OF THE THREAD COMING OFF, THE VEHICLE VIBRATES GOING OVER 65 MPH WHICH MAKES ME NOT WANT TO PUT MY KIDS IN IT AT TIMES."complaint #1580142
    • "KUMHO TIRES ON MY 2018 DODGE JOURNEY IS DETERIORATING AND CHUNKS OF TIRE ARE COMING OFF. TIE SIZE ARE 225/65R17"complaint #1580143
    • "I am going through rear tires every couple months. We have taken by car to get looked at and they said everything looks good. However I can put new tires on and then 2 or 3 months later they are bald with the wiring coming out of them. "complaint #1753887
    • "225 65 R17 bought the car on 03/31/23 and the dealership sold these tires on vehicle. All 4 dry rotted in sidewalls. Big O tires would not even touch them. "complaint #1894361
    • "I purchased a used Toyo tire (model Extensa A/S or 436) from a tire shop in Houston, TX on [XXX]. I was assured it was in good condition, but less than three weeks later, the tire showed severe sidewall cracks, dry rot, and bulging. I was stranded at 1 a.m. du…"complaint #2101239
  19. #19

    acceleration loss or hesitation

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "FROM DAY 1: CAR DOESN'T ACCELERATE PROPERLY; DOESN'T GO AS IT SHOULD WHEN ONE PULLS INTO TRAFFIC. VERY SCARY! THE 'EXTRA GEARS' ONLY MAKE THE MOTOR SOUND LIKE IT'S GOING TO EXPLODE, & DOESN'T MAKE CAR MOVE ANY FASTER/EASIER. I AM AN EXPERIENCED DRIVER WITH A P…"~2,000 mi, complaint #1636428
    • "TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. WHILE DRIVING ON THE HIGHWAY AT AN UNKNOWN SPEED, THE VEHICLE LOST ACCELERATION POWER AND THE POWER STEERING WENT OUT. THE CONTACT PULLED OVER TO THE SHOULDER AND SHUT OFF THE VEHICLE. AFTER A FEW MINUTES, THE VEHICLE…"~20,100 mi, complaint #1592352
  20. #20

    battery and charging

    3 stranded, 1 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "MY VEHICLE HAS 27400 MILES AND PURCHASED APRIL 4TH 2018. MY CAR BATTERY LIGHT CAME ON WHILE DRIVING. TOOK TO DEALERSHIP WHERE I BOUGHT IT. THEY REPLACED MY BATTERY AND TOLD ME I DIDN'T NEED A RENTAL CAR. I WENT BACK TO WORK 15 MINUTES AWAY. GOT OFF IN 5 HOURS…"~27,400 mi, complaint #1716312
    • "SUV WAS MAKING A LOUD WHINING SOUND TOOK IT IN TO BE CHECKED AND WAS TOLD THE ALTERNATOR WAS BAD. HAD IT CHANGED BY DEALERSHIP, I FEEL THIS SHOULD NOT HAVE FAILED THIS SOON WHEN THE SUV IS LESS THAN 2 YRS OLD. NOW THE PASSENGERS SIDE STRUT IS GONE BAD."~51,880 mi, complaint #1643490
  21. #21

    control module

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "AFTER PCM AND ECM RECALL REPAIR, BLUETOOTH SYSTEM WOULD NOT CONNECT, CHECK ENGINE LIGHT ON, TOUCH SCREEN RADIO MALFUNCTIONING WHILE DRIVING, ECO COLOR DRIVEING TRACKER NOLONGER WORKED, THE ELECTRONIC GAS MILES WAS INCORRECT (EXP: AFTER PUTING GAS IN MILES SHOW…"complaint #1478338
    • "The vehicles warning lights have all lit up and the engine has stalled. We have taken it to multiple mechanics and they believe it to be the voltage regulator chip that is faulty which is accusing the engine to stall. It has also lost the back up camera capabi…"complaint #1923808
    • "A stall/no start condition situation occurred while driving, and has occurred a few times over the last couple of weeks. I have had the issue checked by a trusted mechanic, and it was suggested that the power control module(pcm) would likely need to be replace…"complaint #1941104
    • "I replaced the alternator and battery, 3 months later I was told I have an issue with the pcm which was similar with the recall for the same vehicle I drove. My vehicle was not part of the recall. Tbs Recall tv-u87-18"complaint #2183967
  22. #22

    instrument cluster

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE VEHICLES MANUAL AND DIGITAL SPEEDOMETER WILL OCCASIONALLY STOP BEING IN SYNC WITH EACH OTHER MAKING ACCELERATION MINIMAL...MY VEHICLE ONLY HAS 14K MILES ON IT"~14,000 mi, complaint #1572598
    • "TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE HAD ELECTRICAL FAILURES. WHILE DRIVING AT NIGHT, THE INSTRUMENT PANEL LIGHTING MALFUNCTIONED. LONE STAR CHRYSLER DODGE JEEP RAM ([REDACTED ADDRESS], SAN ANTONIO, TX 78211, [REDACTED…"~20,000 mi, complaint #1576004
  23. #23

    fluid leak unspecified

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. THE CONTACT STATED THAT TRANSMISSION FLUID WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO DICK'S COUNTRY CHRYSLER JEEP DODGE ([REDACTED PHONE], LOCATED AT [REDACTED ADDRESS], HILLSBORO, OR 97123) WHERE IT WAS…"~15,000 mi, complaint #1619006
  24. #24

    ac compressor and refrigerant

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "ON JUNE 3, 2019, I WAS DRIVING ALONG THE ROAD AND MY VEHICLE STARTED SMOKING FROM THE AC VENT NEAR THE GLOVE BOX. I GOT ME AND MY SON AND FOUR YEAR OLD PASSENGER OUT OF THE VEHICLE. AIR BAGS STARTED BLOWING OUT AND VEHICLE WAS ON FIRE AND BURNED COMPLETELY.…"~6,300 mi, complaint #1585821
    • "THE AC AIR COMPRESSOR ARE DEFECTIVE AND CAUSED THE SERPTINE BELT TO BREAK AND CAR STOP IMMEDIATELY IN TRAFFIC TO A DEAD STOP THE DEALERSHIP IS NOT FIXING IT IT'S A FACTORY DEFAULT"~43,000 mi, complaint #1709432
  25. #25

    brake booster

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHEN IN REVERSE ON A UPWARD SLANT OR STREET OR A HILL THE CAR WILL GO GO FOWARD AS IF DRIVING IN DRIVE POSITION UNTIL YOU STEP ON BRAKE VERY HEAVILY AND QUICKLY PRESS HARD FLOORING THE GAS PEDAL AND EXCELLIARATOR FAST. WHEN PRESSING BRAKE ON A HILL AND ON FL…"complaint #1521982
    • "THE BRAKE PEDAL FEELS SPONGY WHEN I PRESS IT DOWN, FEELS LIKE THERE'S AIR IN THE SYSTEM. I GOT THE BRAKE BOOSTER REPLACED A FEW MONTHS AGO AT THE DEALERSHIP, BUT THE PROBLEM IS STILL THERE. NOW THERE'S ANOTHER ISSUE WHEN DRIVING ON THE HIGHWAY, I HAVE TO STEP…"complaint #1742476
  26. #26

    engine head gasket

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2018 Dodge Journey. The contact stated that the vehicle would not immediately start, and white exhaust smoke was coming from the vehicle. Also, the message "Coolant Low" was displayed although the coolant reservoir was full. The vehicle was…"~65,000 mi, complaint #1973244
  27. #27

    suspension struts shocks

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2018 Dodge Journey. The contact stated while driving at various speeds over a bump or an uneven road surface, the front end of the vehicle would make loud abnormal popping sounds. The vehicle was taken to the dealer where it was diagnosed th…"~17,735 mi, complaint #1810477
    • "I GOT MY 2018 DODGE JOURNEY CROSSROAD NEW WITH ONLY 36 MILES ON IT FROM THE DEALERSHIP. I'VE HAD NOTHING BUT PROBLEMS WITH MY FRONT PASSENGER SIDE CAMBER BEING OUT OF LINE. I HAD TO HAVE MY STRUTS REPLACED UNDER WARRANTY. CAMBER NOT ADJUSTABLE, DEALER UNDER WA…"~64,000 mi, complaint #1720501
  28. #28

    adas adaptive cruise

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2018 Dodge Journey. The contact stated while driving 75 MPH, the adaptive cruise control (ACC) mode failed to disengage as intended and several unknown warning lights were illuminated. Additionally, the windshield wipers engaged unintendedly…"~63,000 mi, complaint #1922808
  29. #29

    catalytic converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I am reporting a safety concern involving a 2018 Dodge Journey SE (VIN: [XXX] ) related to a failure in the vehicle’s emissions control system, specifically the catalytic converter and oxygen sensors. On January 13, 2026, the vehicle began producing a strong s…"complaint #2186139
  30. #30

    differential

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I GOT A VEHICLE FROM CARVANA AND HAVE HAD TO TAKE IT TO THE CHRYSLER DEALERSHIP SEVERAL TIMES TO BE REPAIRED. GOT IT BACK 2 DAYS AGO AND NOW SEEMS LIKE THE REAR END IS ABOUT TO FALL OFF AND THEY SAID THEY CAN'T GET IT IN FOR 2 WEEKS AND SENT ME HOME DRIVING IT…"~52,000 mi, complaint #1747331
  31. #31

    driveshaft axle cv

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "We had problems with axels. After that the throttle control system light would turn on. Now the backup camera doesnt work and we changed everything and still doesnt work. Currently the car starts getting hot when we drive in the freeway and the AC blows hot ai…"complaint #1908736
  32. #32

    engine mounts

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE DODGE JOURNEY HAS FAULTY MOTOR AND TRANSMISSION MOUNTS CAUSING MY DRIVE SHAFT TO PREMATURELY WEAR OUT ONLY AFTER 40 SOMETHING THOUSAND MILES CAUSING THE VEHICLE TO JERK WHEN SHIFTING, I CURRENTLY HAVE MY VEHICLE IN THE SHOP GETTING THESE ITEMS REPLACED"~49,000 mi, complaint #1675989
  33. #33

    exhaust system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "CarMax sold me a vehicle with a Cracked & Leaking Exhaust Manifold & Catylic Converter & its causing Exhaust Fumes to come up inside vehicle & is getting worse as I drive it."complaint #2178271
  34. #34

    fuel injector

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I WAS DRIVING ON THE FREEWAY AND NOTICED THAT IT WAS STRUGGLING FOR POWER. I EXITED. AT THE STOPLIGHT MY CAR STARTED SHAKING AND PUTTERING. `WHEN I PRESSED THE GAS TO GO THE CAR PUTTERED LIKE IT DIDN'T WANT TO GO, BUT THEN DID. SO I DROVE TO THE CAR DEALERSHIP…"~15,000 mi, complaint #1598733
  35. #35

    fuel pump

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN DRIVING OVER 50 MPH THE RPM STARTS ESCALATING AND GOES BACK TO NORMAL. RPM REPEATS AFTER ONE TO TWO MINUTES. AFTER PUTTING A FULL TANK OF GAS, CHECK ENGINE LIGHT CAME ON AND METER READ GAS TANK EMPTY. VEHICLE STAYED WITH THE DEALERSHIP FOR 8 DAYS FIRST TI…"~18,000 mi, complaint #1569514
  36. #36

    fuel tank and lines

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My 2018 dodge journey has a bad oder of gas when I am sitting at a light or in a drive thru. It's scary to drive at times since the odor is so bad. It gets worse when the heat is on "complaint #2038398
  37. #37

    hv system fault reduced power

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While driving on the freeway some of the lights on my dash kit up and all the sudden my car would not go over 15 mph. I tried to turn it off and turn it back on and it continued to do the same thing. I did have my grandkids in the car."complaint #2044818
  38. #38

    mirror

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Rear view mirror (known as backup camera failed prematurely, dodge corporate office is failing to recognize this an issue stating that if there was a recall for my VIN they would fix free of charge. This car is just barely over 3 years old and failing componen…"complaint #1800844
  39. #39

    stability and traction control

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE ABRUPTLY SHOOK AND VIBRATED AT START-UP WITH THE TRACTION CONTROL WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THE VEHICLE STALLED WITHOUT WARNING UPON…"complaint #1685504
  40. #40

    steering electric assist

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My Cadillac converter is going bad. I only had my truck for 3yrs now. Also the steering and suspension diag/power steering system flush. Can I get a feed back to what shall I do or what can be done. Feel free and contact me at [XXX] mobile number. Email [XXX]…"complaint #2031083
  41. #41

    torque converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Car shuddered while driving, started making metal clanging noises’ and stalled in the middle of an intersection. I just had it worked on and had to fully replace the transmission (approximately $4000) due to the torque converter shredded metal in the transmiss…"complaint #1943666
  42. #42

    transfer case awd

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "AWD SYSTEM KEEPS FAILING, REAR AXLE NOT GETTING ANY POWER FROM THE TRANSFER CASE. FRONT WHEELS SPIN ON GRAVEL OR WET PAVEMENT WHILE BACK WHEELS DON'T MOVE. THEN THE AWD SYSTEM SERVICE LIGHT KICKS ON. HAS BEEN TO THE DEALER 4 TIMES & THEY STILL HAVE NOT BEEN AB…"~40,000 mi, complaint #1679613
  43. #43

    transmission manual clutch

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE STICK SHIFT THAT CONTROLS THE VEHICLE FOR PARK, DRIVE, NEUTRAL, REVERSE AND MANUAL MODES IS IN THE CENTER OF THE VEHICLE, VERY MUCH IN THE WAY OF NORMAL DRIVING ROUTINES. 3 TIMES NOW, SINCE APRIL, THE SHIFTER HAS ACCIDENTALLY BEEN TOUCHED OR BUMPED BY THE…"~26,000 mi, complaint #1595997
  44. #44

    unintended acceleration

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I HAD PULLED UP TO A STOP LIGHT AND THE VEHICLE WOULD NOT FULLY COME TO A STOP SO I DEPRESSED THE BREAK HARDER AND AS I RELEASE THE BRAKE THE CAR TOOK OFF AND WAS STEADILY ACCELERATING I TURN THE CAR OFF AND GOT TO A PARKING LOT THE TOW TRUCK DRIVER HAD THE SA…"~30,000 mi, complaint #1666741
  45. #45

    wheel bearing

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Rear wheel bearing is bad after only 35,000 miles causing the speed sensor to fail which causes the cruise control to fail. The wheel bearing has also caused extreme wear on the tread of my brand new tires, and the ABS and stability/traction lights to come on…"complaint #1820843
  46. #46

    wheel or rim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Got my wheels balanced, the technician informed me that all 4 of my rims were warpped. Car leaks coolant and overheats when using heat in cabin. "complaint #2079626
  47. #47

    wiper and washer

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "When dry window, turn windshield wipers on, they jump violently ."complaint #1943427

NHTSA investigations

Search NHTSA's own recall and complaint database for DODGE JOURNEY directly.