2010 DODGE JOURNEY

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine stall or no start

    31 stranded, 113 unsafe

    144
    incidents
    Typical range: 41,500–107,500 mi

    Median 80,500 mi, based on 196 reports (23% had no usable mileage)

    • ""TAKATA RECALL" EL AUTO TIENE PROBLEMAS PARA PRENDER Y CUANDO VA CORRIENDO EMPIEZA A FALLAR HASTA QUE APAGA Y LUEGO TARDE EN PRENDER.Y CUANDO LO PONES EN DRIVE PARA ARRANCAR FALLA Y SE APAGA"~1,300 mi, complaint #1277102
    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO START. THE ENGINE ALSO VIBRATED AT INITIAL START-UP AND THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE DEALER REPLACED THE ENGINE KEY HOWEVER THE FAILURE W…"~46,000 mi, complaint #1034932
    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE CONTACT STEERED THE VEHICLE OFF THE MAIN ROAD AND SHIFTED THE GEAR SHIFTER INTO PARK TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO…"~86,000 mi, complaint #1734166
    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SEIZED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. CHARLES CAPPER FORD INC ([REDACTED ADDRESS], WILLIAMSBURG, IA 52361, [REDACTE…"~110,000 mi, complaint #1554455
    • "WHILE DRIVING DOWN THE ROAD MY ENGINE SHUTS OFF. I HAVE TO PUT CAR IN NEUTRAL AND RESTART ENGINE."~223,000 mi, complaint #1649320
  2. #2

    horn

    47 unsafe, 58 annoyance

    105
    incidents
    Typical range: 56,000–120,000 mi

    Median 80,500 mi, based on 137 reports (19% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN INDEPENDENTLY ACTIVATED AND FAILED TO SHUT OFF. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SECURITY SYSTEM, OR THE HORN PAD FAILED. THE VEHICLE WAS REPAIRED HOWE…"~7,218 mi, complaint #1210783
    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS OR WHILE PARKED, THE HORN INDEPENDENTLY ACTIVATED. THE VEHICLE WAS TAKEN TO CLASSIC CHRYSLER JEEP DODGE RAM OF DENTON LOCATED AT 4984 S INTERSTATE 35, DENTON, TX 76210, [REDACTED PHONE…"~63,000 mi, complaint #1635952
    • "3 DAYS AGO WITH THE CAR ALARM SOUNDING IN EARLY MORNING. I WENT OUTSIDE TO SEE WHAT HAD HAPPENED AND THERE WAS NOTHING THERE TO BE CONCERNED ABOUT. THEN A FEW MINUTES LATER THE CAR JUST STATED RANDOMLY HONKING IT HORN ON ITS OWN! NOW THIS IS ALL HAPPENING WHIL…"~86,000 mi, complaint #1246511
    • "HORN. THE HORN SOUNDS ARBITRARILY WHEN DRIVING AND WHEN NOT DRIVING. IT STARTLES DRIVER AND VEHICLES CLOSE TO DRIVER -- MAY CAUSE ROAD RAGE BY OTHERS ASSUMING YOU ARE HONKING AT THEM WHEN YOU ARE NOT. THE HORN HAS SOUNDED AT 2:00 A.M. WHEN NO ONE IS NEAR TH…"~120,000 mi, complaint #1534121
    • "I JUST BOUGHT A 2010 DODGE JOURNEY AND I HAD TO TAKE THE 2 FUSSES OUT BC THE HORN KEEPED GOING OFF BY ITS SELF"~199,202 mi, complaint #1654059
  3. #3

    wiring harness

    5 stranded, 67 unsafe, 7 annoyance

    79
    incidents
    Typical range: 45,000–100,000 mi

    Median 78,000 mi, based on 112 reports (19% had no usable mileage)

    • "HORN BLEW INTERMITTENTLY AT FIRST WHEN SHUTTING DOORS, AND OCCASIONALLY FOR NO REASON. WINDOWS WOULD GO DOWN PART WAY WHEN DOORS WERE SHUT. IGNITION WOULD SOMETIMES JUST CLICK CLICK WHEN KEY IS TURNED, WIPERS WOULD MOVE WHEN NOT ENGAGED TO BE ON. BATTERY WOULD…"~1,300 mi, complaint #1633373
    • "WHILE DRIVING AT APPROX. 55 MPH DASH LIGHTS CAME ON, GAUGES WENT TO 0, AND WINDSHIELD WIPERS TURNED ON. VEHICLE NEVER LOST ACCELERATION, BUT TURN SIGNALS AND BRAKE LIGHTS WOULD NOT WORK. THIS HAS HAPPENED AT LEAST ONCE FOR THE LAST THREE DAYS. THIS IS VERY…"~51,518 mi, complaint #1150972
    • "CAR "FROZE"WHILE DRIVING. ALARM STARTED GOING OFF. WINDSHIELD WIPERS AND WASHER FLUID AND ALARM KEPT GOING THOUGH I PULLED OVER AND SHUT OFF CARD. SUDDENLY IT STOPPED. TURNED CAR BACK ON, CHECK ENGINE LIGHT WAS ON THEN TURNED OFF. NOW DOOR LOCKS DON'T WORK, BA…"~72,000 mi, complaint #1362415
    • "HORN RANDOMLY HONKS (WHILE IN MOTION AND WHILE PARKED TURNED OFF), DOORS LOCK/UNLOCK RANDOMLY (WHILE PARKED) AND THE HEADLIGHTS AND FLASHERS GO ON AND OFF (WHILE PARKED). I PULLED THE FUSE FROM THE HORN SO THAT IT DOESN'T HONK WHILE DRIVING DOWN THE ROAD OR BE…"~100,000 mi, complaint #1475791
    • "IT STARTED WITH A WINDOW NOT GOING UP, THEN THE ELECTRICAL WIRES TO THE FRONT LEFT HEADLIGGT BURNED OUT AND MELTED THE BULB CONNECTOR. BULB CONNECTOR WAS REPLACED AND IT HAPPENED AGAIN. KEYLESS ENTRY FOBS STOPPED WORKING, BATTERIES WERE CHANGED AND FOBS WERE…"~170,000 mi, complaint #1502831
  4. #4

    brake pads and rotors

    62 unsafe, 4 broken, 1 annoyance

    67
    incidents
    Typical range: 15,500–48,500 mi

    Median 25,000 mi, based on 83 reports (20% had no usable mileage)

    • "ROTORS ARE WARPED CAUSING A SHAKING, WOBBLING STEERING WHEEL WHEN APPLYING BRAKES. SO FAR, 3 SETS OF ROTORS HAVE BEEN PUT ON THIS VEHICLE (1 FROM FACTORY AND 2 FOLLOW ON SETS BY DEALER DUE TO CONTINUAL FAILURE OF ROTORS...) THERE ARE ONLY 21000 MILES ON THIS J…"~4,800 mi, complaint #1011513
    • " VEHICLE HAS HAD 3 RECALLS REPLACED THROUGH TIME. THE BRAKES HAVE BEEN AN ONGOING ISSUE. I HAVE BROUGHT IN FOR STEERING WHEEL SHAKING, TO WHEELS SOUNDING LIKE METAL GRINDING TO NOW A SCREECHING HIGH PITCHED NOISE. THE FRONT BRAKES WERE REPLACED AND I WAS TOLD…"~15,655 mi, complaint #942952
    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE BRAKES FAILED. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL THE BRAKES FAILED TO OPERATE SMOOTHLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE BRAKE…"~25,000 mi, complaint #1643068
    • "MY BRAKES STARTED TO GRIND TWO WEEKS AGO. I HAD TO HAVE BOTH THE PADS AND ROTORS REPLACED. DODGE IN MEDINA, OHIO STATED THAT THEY ARE NOT SURE WHY I HAD PREMATURE WEAR AND WOULD NOT COVER THE COST OF REPAIR. I STATED THAT I AM AWARE OF THE PROBLEMS OF THE J…"~36,315 mi, complaint #922528
    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH AND COMING TO A STOP THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE ROTOR AND BRAKE PADS NEEDED TO BE REPLACED. THE VEHI…"~118,000 mi, complaint #1208829
  5. #5

    starter

    26 stranded, 19 unsafe, 1 broken

    46
    incidents
    Typical range: 42,000–91,000 mi

    Median 70,000 mi, based on 69 reports (17% had no usable mileage)

    • "TL*THE CONTACT OWNS A 2010 DODGE JOURNEY . THE CONTACT STATED WHILE DRIVING 60 MPH, WHEN THE VEHICLE STALLED AND HE WAS THEN ABLE TO COAST ONTO THE EMERGENCY LANE. THE CONTACT TRIED TO START THE VEHICLE MULTIPLE TIMES WHEN BLUE SMOKE WAS UNDERNEATH THE HOOD.…"~5,000 mi, complaint #806219
    • "INTERMITTENT STARTING PROBLEMS, NOTHING WHEN YOU TURN THE KEY; BATTERY AND STARTER GOOD. IF YOU LEAVE KEY IN THE START POSITION AND WALK AWAY CAR WILL END UP STARTING ON ITS OWN. HAVE GOTTEN STUCK 3 TIMES WITH THE CAR, DO NOT TURN IT OFF WHEN I GO TO THE STORE…"~38,000 mi, complaint #982655
    • "HAVE A COMPLAINT ABOUT MY 2010 DODGE JOURNEY SE. FOR THE LAST TWO MONTHS IT HAS BEEN AN ONGOING ISSUE. I HAD THE STARTER REPLACED, THE WIN MODULE REPLACED. PROBLEM WENT AWAY FOR A FEW WEEKS. THEN CAME BACK. IT HAS BEEN NO STARTING ON AND OFF THE LAST TWO WEEKS…"~67,800 mi, complaint #1103331
    • "WHILE SITTING IN TRAFFIC MY CAR CUT OFF AND WOULDN'T START UP AGAIN I JUST RECENTLY TOOK MY CAR TO PEP BOYS AUTO AND THE DIAGNOSTIC TEST PROVE THAT THE IGNITION SWITCH IS STUCK IN PARK WHICH CAUSED THE STARTER TO GO OUT AS WELL. *TR"~92,007 mi, complaint #1080458
    • "AFTER DRIVING APPROXIMATELY 10 - 20 MILES, I SHUT THE VEHICLE OFF AND WHEN I WENT BACK TO START IT ABOUT 1 HOUR LATER, IT WOULD NOT START. THERE WAS A CLICK AND NOTHING. AFTER SEVERAL ATTEMPTS AND MAYBE 5 MINUTES LATER, THE VEHICLE STARTED. I HAD NO FURTHER…"~550,000 mi, complaint #1168176
  6. #6

    control module

    3 stranded, 39 unsafe, 1 annoyance

    43
    incidents
    Typical range: 59,000–120,000 mi

    Median 78,500 mi, based on 61 reports (19% had no usable mileage)

    • "MAKING LEFT TURN INTO PARKING LOT AND VEHICLE SHUT OFF. RECENTLY NOTICED POSSIBLE RELATED ISSUES WITH COMPUTER, INCLUDING UCONNECT NOT WORKING. THE VEHICLE WENT IN FOR RECALL REPAIRS IN AUG 2011 INCLUDING L25 BUT WE HAD NOT EXPERIENCED ANY ELECTRIC CONCERNS…"~22,000 mi, complaint #892980
    • "PERIODICALLY HONKING AT DRIVER IN GARAGE OR ON ROAD. UPDATED SYSTEM SOFTWARE WITH DEALERSHIP AND STOPPED FOR A FEW MONTHS. CAR REFUSED TO TURN OVER UNTIL CONNECTED TO ANOTHER VEHICLE TO JUMP START, CHECK ENGINE LIGHT IS ON, HORN STARTED HONKING AGAIN."~56,500 mi, complaint #1553533
    • "SEVERAL TIMES WITHIN THE PAST 1 1/2 MONTHS MY CAR HAS SHUT OFF WHILE DRIVING. I HAVE BEEN ABLE TO RESTART IT WITH NO PROBLEM. MOST TIMES I AM DRIVING IN A PARKING LOT AFTER THE VEHICLE HAD BEEN SITTING AWHILE. THIS LAST TIME I HAD DRIVEN IT SEVERAL MILES BEFOR…"~78,000 mi, complaint #974157
    • "MY CAR WON'T START INTERMITTENTLY AND OFTEN DIES AND OFTEN IN A DANGEROUS INTERSECTION. I HAVE MY GRANDCHILDREN WITH ME AND IT IS VERY DANGEROUS WHEN THE CARE SUDDENLY DIES WITH NO WARNING IN THE MIDDLE OF AN INTERSECTION. ALSO, I CAN TURN THE CAR OFF AND IT M…"~120,000 mi, complaint #1500220
    • "WHEN U TURN KEY IN IGNITION IT DOESN'T ALWAYS START YOU HAVE TO KEEP TRYING,,, WINDOWS COME DOWN BY THEMSELVES WHEN VEHICLE NOT RUNNING WHEN U GO TO PUT IT IN DRIVE IT WON'T MOVE OUT OF PARK UNLESS YOU TURN OFF ENGINE AND RESTART VEHICLE HORN GOES OFF WHENE…"~150,000 mi, complaint #1603792
  7. #7

    key fob and immobilizer

    1 stranded, 26 unsafe, 7 annoyance

    34
    incidents
    Typical range: 50,500–108,000 mi

    Median 73,000 mi, based on 36 reports (27% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE SECURITY ALARM SYSTEM FAILED TO DISENGAGE UPON ENTERING THE VEHICLE. THE IGNITION WOULD NOT START AND ALL LOCKED DOORS FAILED TO UNLOCK. THE DRIVER SIDE DOOR WAS MANUALLY UNLOCKED. THE FAI…"~4,000 mi, complaint #884137
    • "ISSUES WITH STARTING CAR, ERRATIC DASHBOARD LIGHTS, AND FLICKERING POWER DROPS WHEN VEHICLE IS IN MOTION. THIS IS RELATED TO THE IGNITION KEY AND THE IGNITION SWITCH (WIN MODULE) IT'S INSERTED TO. WHEN THE CAR WON'T START YOU HAVE TO MOVE THE KEY AROUND IN T…"~50,000 mi, complaint #1425565
    • "MY VEHICLE HAS AN IGNITION ISSUE. THE KEY WILL TURN BACK TO ACC MODE WHILE TRYING TO START OR GOING DOWN THE ROAD. THIS HAS BEEN REVIEWED BY BEAMAN AUTO IN MURFREESBORO, TN AND THEY AGREE THAT THE IGNITION IS THE ISSUE. THE DEALER/CHRYSLER REFUSE TO DEAL WITH…"~73,000 mi, complaint #1324098
    • "REMOTE STARTER DOESN'T WORK KEYPAD WILL NOT OPEN DOORS ALARM KEEPS GOING OFF WHEN OPENING DOORS WHEN OPENING DOORS ANYTIME"~115,000 mi, complaint #1584439
    • "IGNITION SWITCH SPRING GETTING STUCK. KEY FOB WILL NOT GO IN OR COME OUT WITHOUT FORCE."~1,000,000 mi, complaint #1304677
  8. #8

    battery and charging

    10 stranded, 16 unsafe, 2 annoyance

    28
    incidents
    Typical range: 62,500–145,000 mi

    Median 90,000 mi, based on 33 reports (30% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE BATTERY HAD FAILED. THE VEHICLE WAS REPAIRED FOR FOUR TIMES FOR THE BATTERY SINCE DECEMBE…"~5,027 mi, complaint #866639
    • "WE PURCHASED OUR 2010 DODGE JOURNEY SXT BRAND NEW IN OCTOBER 2010 FOR 30K (A RIP OF FOR SURE) - BEING YOUNG, NAIVE AND OUR FIRST BRAND NEW VEHICLE PURCHASE. WITHIN 3000 MILES, WE HAD TO HAVE ALL OF THE ROTORS RESURFACED. THE BRAKES HAVE BEEN REPLACED TWICE. A…"~62,574 mi, complaint #1346700
    • " FOR NO REASON THE CAR BATTERY DISCHARGES THE HORN SOUNDS BY ITSELF"~89,000 mi, complaint #1695338
    • "ON 06/05 CAR WOULD NOT START AT BIG LOTS STORE THOUGHT BATTERY HAD DIED AND STARTED IMMEDIATELY AFTER GETTING JUMPED WHICH HAPPENS OFTEN IF LEAVING A LIGHT ON OR DOOR SLIGHTLY AJAR SO WENT TO WALMART NEXT AND LEFT CAR RUNNING TO MAKE SURE WOULD NOT NEED TO GET…"~133,000 mi, complaint #1669523
    • "ON MARCH 6, 2014 I DROVE OFF THE LOT OF EASTCHESTER CHRYSLER JEEP DODGE LLC #1352682 LOCATED ON [REDACTED ADDRESS] BRONX,NY. WE ENJOY DRIVING OUR 2010 JOURNEY UNTIL OCTOBER 19TH 14 @ 5PM ON THE I 95 DRIVING 55 MPH THE VEHICLE STARTED TO STALL LEAVING ME AT THE…"~880,000 mi, complaint #1123702
  9. #9

    airbag system

    23 unsafe

    23
    incidents
    Typical range: 82,000–150,000 mi

    Median 91,000 mi, based on 29 reports (31% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER'S SIDE OF HIS VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILE…"~4,800 mi, complaint #1020667
    • "AIR BAG LIGHT IS ON CAR ELECTRICAL SYSTEM MALFUNCTIONS ENGINE STARTS WHEN IT WANTS TO. I'VE ALREADY REPLACED THE BATTERY AND STARTER"~88,000 mi, complaint #1566645
    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURED WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000. "~93,000 mi, complaint #1198070
    • "I WALKED OUTSIDE TO MY JOURNEY AND THE PASSENGER SIDE FRONT HEADREST WAS DEPLOYED WITH NO OCCUPANCY AT THE TIME. THE LITTLE BLACK CLIPS ARE BROKEN AND I CANNOT PULL IT BACK DOWN TO DISENGAGE."~150,123 mi, complaint #1648734
    • "I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN THE DRIVER AIRBAG LIGHT CAME ON, IT WOULD THEN SHUT OFF AND THEN DING AND TURN BACK ON, IT DID THIS FOR SEVERAL MILES BEFORE IT JUST STAYED ON. ANOTHER INCIDENT THAT HAS HAPPENED SEVERAL TIMES IS THAT ALL THE DAS…"~174,000 mi, complaint #1643323
  10. #10

    brake hydraulics

    22 unsafe

    22
    incidents
    Typical range: 28,000–85,500 mi

    Median 59,500 mi, based on 29 reports (3% had no usable mileage)

    • "JUST MADE A LEFT HAND TURN FROM A TRAFFIC LIGHT . A CAR APPROXIMATELY 100FT. DOWN THE ROAD WAS WAITING TO MAKE A LEFT HAND TURN INTO A DRIVEWAY. WHEN I PUT MY FOOT ONTO THE BRAKE PEDAL IT WENT ALL THE WAY DOWN TO THE FLOOR. MY VEHICLE COULD NOT STOP AND I ENDE…"~580 mi, complaint #841749
    • "I EXPERIENCED SHAKING/PULSATIONS ON THE BRAKE PEDAL WHEN SLOWING DOWN FOR A STOP (THE FASTER I WAS GOING BEFORE DECLINE IN SPEED, THE LARGER THE SHAKING/PULSATION WOULD BE). I TOOK THE VEHICLE TO A LOCAL MECHANIC WHO INFORMED ME THAT THE CALIPERS ON THE FRONT…"~15,734 mi, complaint #914183
    • "WHILE DRIVING I WAS APPROACHING A STOP SIGN AND DEPRESSED THE BRAKE PEDAL TO STOP. I KEPT PRESSING TO STOP BUT THE PEDAL WENT ALL THE WAY TO THE FLOOR AND I COULD NOT STOP. I HAD TO ROLL THROUGH THE STOP AND MAKE A HARD RIGHT TURN. IF THERE WAS TRAFFIC I PROBA…"~54,000 mi, complaint #1045368
    • "I HAVE HAD THE ROTORS, PADS, CALIPERS, AND MASTER CYLINDER REPLACED SEVERAL TIMES IN THE PAST 7 YEARS, MORE THAN ANY OTHER VEHICLE I HAVE OWNED IN MY 45 YEAR LIFETIME. I HAVE HAD ALL OF MY CAR'S REPAIRS DONE THROUGH SEARS SO THE BRAKES ARE WARRANTIED. I HAD…"~78,000 mi, complaint #1363458
    • "DRIVING ALONG AND CUT OFF. NO BREAKS AND NO STEERING WITH MY CHILDREN IN THE VEHICLE ON THE INTERSTATE. THIS ISSUE HAPPENED ON MORE THAN TWO OCCASIONS."~140,000 mi, complaint #1553323
  11. #11

    power steering hydraulic

    18 unsafe

    18
    incidents

    Commonly reported, insufficient mileage data - n=22, median 100,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT WAS DRIVING 40 MPH WHEN THE POWER STEERING FAILED. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND CRASHED INTO A CURB BEFORE THE VEHICLE STALLED WITH THE THE SBA WARNING LIGHT ILLUMINATED. THE DEALER…"~35,000 mi, complaint #866575
    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING RETURN HOSE RUPTURED. THE VEHICLE WAS TOWED TO O'CCONORS CHRYSLER DODGE JEEP RAM (LOCATED AT 22513 M-129, PICKFORD, MI 49774, [REDACTED PHONE]) TO BE REPAIRED. THE VEHI…"~81,638 mi, complaint #1545063
    • "CARS HORN STARTS BEEPING WHENEVER IT WANTS. TRACTION CONTROL GOES OFF WHENEVER IT WANTS KEEPING US FROM GETTING CAR IN DRIVE. LOST POWER TO EVERYTHING WHEN DRIVING DOWN HIGHWAY. RETURN LINE OF POWER STEERING PUMP HAS RUPTURED 6 TIMES IN THE LAST YEAR. IT J…"~100,000 mi, complaint #1532755
    • "PARKED VEHICLE TO ATTEND A 2 HOUR SCHOOL FUNCTION. IT WAS APPROX. -20 DEGREES OUTSIDE IN THE EVENING. WHEN I WENT TO DRIVE THE VEHICLE HOME THE POWER STEERING WAS GONE. IT WAS VERY DIFFICULT TO DRIVE TO GET THE 3 MILES HOME. ONCE WE WERE HOME WE COULD SMELL PO…"~144,000 mi, complaint #1348382
    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE POWER STEERING FAILED TO OPERATE WHEN THE VEHICLE WAS STARTED ONE MORNING. THE CONTACT NOTICED A LARGE PUDDLE OF POWER STEERING FLUID UNDERNEATH THE VEHICLE. THE CONTACT CALLED HAWK CHRYSLE…"~180,000 mi, complaint #1540144
  12. #12

    seat mechanism

    16 unsafe

    16
    incidents

    Commonly reported, insufficient mileage data - n=11, median 69,500 mi, no reliable range below 25 reports.

    • "MY HEAD REST HAS CAME APART & THE DODGE DEALER DOESN'T KNOW HOW TO PUT IT BACK TOGETHER. I WAS TOLD IT IS PART OF THE AIR BAG RECALL & I JUST HAD THAT FIXED YESTERDAY. I DRIVE WITH MY SEAT STRAIGHT UP & I'M UNABLE TO DO SO BECAUSE OF THE HEAD REST.I MET A GUY…"~11,000 mi, complaint #1296166
    • "THE PASSENGER ACTIVE HEAD REST DEPLOYED WHILE PARKED IN THE DRIVEWAY. THE METAL CLIP INSIDE THE HEAD REST BROKE THE PLASTIC HOLDING IT. I CONTACTED DODGE AND THEY HAD A GUY COME AND TAKE PICTURES AND THEN A FEW WEEKS AFTER THAT I RECEIVED A LETTER STATING THEY…"~58,000 mi, complaint #1535792
    • "I WAS DRIVING IN MY 2010 DODGE JOURNEY WHEN THE DRIVER HEAD REST DEPLOYED.....NO EVENT CAUSED THE PAINFUL EJECTION. I ALMOST HIT A SEMI COMING IN MY DIRECTION. THERE ARE MANY TESTAMENTS TO OTHERS EXPERIENCING THE SAME FLAW IN THEIR DODGE JOURNEYS. IT SHOULD…"~69,573 mi, complaint #1686678
    • "VEHICLE WAS STATIONARY AND THE PIN POPPED OUT OF THE DRIVER'S SEAT HEADREST"~129,325 mi, complaint #1656622
    • "THE HEADRESTS DEPLOYED DRIVING DOWN THE ROAD"~190,000 mi, complaint #1737906
  13. #13

    power windows and locks

    11 unsafe, 3 annoyance

    14
    incidents

    Commonly reported, insufficient mileage data - n=14, median 82,000 mi, no reliable range below 25 reports.

    • "REAR DOOR LOCKS WILL NOT OPEN WITH THE KEY FOB OR BY PUSHING THE UNLOCK DOOR BUTTON FROM INSIDE THE CAR. IF YOU MANUALL OPEN THE REAR DOORS BY PULLING UP ONT HE KNOB THEY WILL NOT LOCK WHEN DRIVING OR WITH THE KEY FOB OR BY HITTING THE DOOR LOCK BUTOON. THIS…"~40,000 mi, complaint #1312199
    • "WINDOWS GO UP AND DOWN AUTOMATICALLY AT WILL. DRIVERS SIDE GETS STUCK IN EITHER POSITION AND THEN GOES UP OR DOWN AT WILL. THIS OCCURS WHEN VEHICLE IS EITHER STANDING STILL OR IN MOTION. *TR"~60,000 mi, complaint #895551
    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE IN PARK, BOTH FRONT WINDOWS ROLLED UPWARD AND DOWNWARDS INDEPENDENTLY. ALSO, THE CONTACT MENTIONED THAT THE ALARM SYSTEM AND THE HORN ACTIVATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSE…"~69,000 mi, complaint #1205953
    • "PURCHASED A PRE-OWNED 2010 DODGE JOURNEY LAST AUGUST. HAVING INTERMITTENT ISSUES WITH IT STARTING PROPERLY. AROUND NOVEMBER OF 2014 THE DOOR LOCKS (OTHER THAN THE DRIVER'S SIDE DOOR ALONE) STOPPED WORKING CORRECTLY. THE DOORS WOULD LOCK EVERY TIME, BUT WOULD I…"~90,000 mi, complaint #1176398
    • "ELECTRICAL ISSUES: FIRST OCCURRENCE: ALARM SYSTEM KEPT GOING OFF EVEN WHEN THE KEY WAS IN IGNITION, ONLY WAY TO SOLVE ISSUE WAS TO UNHOOK HORN. SECOND OCCURRENCE: PASSENGER SIDE WINDOW WILL NOT ROLL DOWN WITH POWER BUTTONS ON PASSENGER SIDE, HOWEVER WILL ROLL…"~150,000 mi, complaint #1620569
  14. #14

    transmission automatic

    1 stranded, 12 unsafe

    13
    incidents

    Commonly reported, insufficient mileage data - n=20, median 60,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE GEAR SHIFTER SHIFTED INTO NEUTRAL INVOLUNTARILY. THE FAILURE WAS EXPERIENCED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS WHERE THEY…"~500 mi, complaint #868006
    • "THE VEHICLE HAS A VERY LATE SHIFT IN THE TRANSMISSION. SO THEREFORE WHEN GETTING OFF RAMPS TO HWYS WON'T PICK UP THE MOMENTUM IT NEEDS FOR A MILE OR TWO DOWN THE ROAD. I SEE CAN CAUSE AN ACCIDENT. I WAS TOLD BY THE DEALERSHIP THIS IS NORMAL. I HAVE DROVE AND…"~30,000 mi, complaint #1217384
    • "TRANSMISSION SHIFTING IS ROUGH AND IT SCARES MY WIFE TO DRIVE THE CAR. IT HAS 68,000 MILES AND IS MAINTAINED REGULARLY. WE JUST PAID IT OFF AND NOW I FEAR SOMETHING MAJOR IS GOING TO FAIL. I READ AN ARTICLE THAT THERE IS A REPROGRAM OF THE POWERTRAIN CONTRO…"~68,000 mi, complaint #1278094
    • "WHILE DRIVING HOME FROM WORK AT APPROX. 4:15PM, I WAS CROSSING THE SAN FRANCISCO BAY BRIDGE WITH THE FLOW OF TRAFFIC GOING ABOUT 60MPH. ALL OF A SUDDEN THE RPM'S GAUGE WENT TO ALMOST 5. THE ENGINE WAS LOUD AND THE CAR LOST POWER AND BEGAN TO DECREASE TO ABOU…"~95,688 mi, complaint #1127330
    • "AUTOMATIC GEAR FAILS CAUSING DELAYS ON SHIFTING AND UNINTENDED ACCELERATION."~150,000 mi, complaint #1691514
  15. #15

    engine internal

    1 stranded, 11 unsafe

    12
    incidents

    Commonly reported, insufficient mileage data - n=15, median 100,000 mi, no reliable range below 25 reports.

    • " I HAD A 2010 DODGE JOURNEY THAT CAUGHT FIRE WHILE I WAS DRIVING AND PROCEEDED TO BURN TO THE GROUND. I WAS TURNING TO PARK IN FRONT OF MY FRIEND'S HOME, WHEN THE FIRE BURST OUT OF THE ENGINE, NEAR THE WINDSHIELD. THIS, ON ITS OWN, MAY NOT BE OVERLY MONUMENT…"~2,000 mi, complaint #852621
    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE PARKING IN A RESIDENTIAL DRIVEWAY WHEN HE NOTICED A FIRE HAD ERUPTED FROM UNDER THE HOOD. HE WAS ABLE TO REMOVE THE VEHICLE FROM THE DRIVEWAY AND CONTACTED THE FIRE DEPARTMENT. THE FIRE D…"~15,300 mi, complaint #922734
    • "GETTING ON RAMP TO EXPRESSWAY. HEARD S TAPPING. ENGINE LIGHT DIDN'T COME ON TIL I EWAS GOING ROUND 70. NOW I HEARD TAPPING EVERY TIME I PUT MY FOOT ON GAS PEDAL. TOOK TO MECHANIC HE SAID MY ENGINE IS TAPPING. COULD FIX BUT TAPPING (TICKING) WOULD COME BACK A…"~100,000 mi, complaint #1113307
    • "I WAS DRIVING AND THE CAR CUT OFF IN THE MIDDLE OF THE ROAD. TRIED TO CRANK BUT WOULD NOT FULLY TURN OVER. HAD A MECHANIC PULL UP TO SEE WHAT THE ISSUE WAS AND HE SAID IT COULD BE THE CRANKSHAFT. REMOVED IT, NOW I CANNOT FIND THE PART BECAUSE THEY ALL LOOK…"~132,542 mi, complaint #1643794
    • "THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THERE WAS A KNOCKING SOUND COMING FROM THE ENGINE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO CARLOCK CHRYSLER DODGE JEEP RAM OF TUSCALOOSA ([REDA…"~249,712 mi, complaint #1747340
  16. #16

    other

    3 unsafe, 8 annoyance

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WHILE VEHICLE IS PARKED IN APARTMENT COMPLEX PARKING LOT, FACTORY ALARM KEEPS GOING OFF. IN ORDER FOR IT TO STOP FUSES HAD TO BE TAKEN OUT."~129,000 mi, complaint #1335202
  17. #17

    stability and traction control

    1 stranded, 6 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=13, median 105,000 mi, no reliable range below 25 reports.

    • "2010 DODGE JOURNEY LEFT ME AND MY 3YR OLD DAUGHTER STRANDED ON THE SIDE OF THE RD. AFTER ONLY HAVING THE CAR FOR 3 WEEKS, LOST CONTROL OF STEERING WHEEL, GAS AND BRAKES! THE TRACTION CONTROL LIGHT CAME ON BEFORE THE CAR STALLED! SOMETHING IS GOING ON WITH THE…"~35,000 mi, complaint #820004
    • "ESP BAS ENGINE LIGHTS CAME ON WHILE DRIVING ON HIGHWAY. STOPPED, TURNED CAR OFF AND WAITED 5 MINUTES. NO LIGHTS CAME BACK ON, CAR RAN FINE."~35,200 mi, complaint #1190795
    • "ON MY WAY HOME FROM WORK, TRAVELING 55 MPH, AND I PUT MY RIGHT TURN SIGNAL ON, AND HIT THE BRAKES TO SLOW DOWN. I TAPPED THEM AS I WAS QUITE A DISTANCE BEFORE MY TURN AND IT WAS DARK. I DID NOT "SLAM ON THE BRAKES", I JUST PRESSED THEM. MY DASH LIGHTS LIT U…"~49,000 mi, complaint #1140143
    • "TAKING CAR TO LOOK AT, CK ENGINE LIGHT ON. HAD PROBLEMS WITH IT CUTTING OFF ON E'WAY RAMP. TOOK OFF ALL KEYS. MECHANIC TOLD ME CAR WAS BUILT WITH A DEFECT MOTOR. NOTHING HE COULD DO. TAKING TO ANOTHER MECHANIC AND ESP BAS LIGHT AND TRACTION LIGHT COMES ON. *T…"~116,050 mi, complaint #1161377
    • "CAR TURNS OFF WHILE DRIVING AND TRACTION CONTROL LIGHT GOES ON. STEERING AND BREAKS DO NOT WORK WHEN THIS HAPPENS CREATING AN EMERGENCY SITUATION FOR DRIVER AND PASSENGERS AS WELL AS THE PUBLIC AS CRASH IS VERY POSSIBLE. CAR WILL NOT START IMMEDIATELY UPON ATT…"~124,000 mi, complaint #1522437
  18. #18

    tpms

    7 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=10, median 49,000 mi, no reliable range below 25 reports.

    • "LOW AIR CAME ON THEN FOUND OUT THE TIRE PRESSURE MONITORING SYSTEM SENSOR NUT WAS CRACKED ON RIGHT REAR WHEEL AND THE VALVE STEM CRACKED ON LEFT REAR WHEEL. CALLED TWO DODGE DEALERS AND I WAS TOLD I WOULD HAVE REPLACE THE ENTIRE SENSOR AT A COST OF $130 EACH,…"~33,234 mi, complaint #978769
    • "I WAS DRIVING AND MY TIRE BLEW OUT, I WAS TOLD THAT IT WAS BECAUSE THE TIRE PRESSURE MONITORING SYSTEM WAS CORRODED, CRACKED AND SPLIT IN HALF. UPON CHECKING OF ALL MY TIRES, ALL OF THEM ARE CRACKED AND CORRODED. ON THE TIRE THAT BLEW THE STEM WAS TOTALLY SP…"~49,000 mi, complaint #932303
    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT PASSENGER SIDE TIRE BEGAN TO LOSE AIR RAPIDLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC STATED THAT THE TIRE PRESSURE SENSOR VALVE WA…"~51,000 mi, complaint #929046
    • "OEM TPMS SENSOR VALVE STEM CRACKED AND BROKE, INSTANTLY DEFLATING TIRE. MATERIAL APPEARS TO BE MANUFACTURED FROM ALUMINUM AND SHOWS SIGNS OF CORROSION APPROX 1/4" BELOW TOP OF FILL HEAD. IF VEHICLE WAS IN HIGH SPEED MOTION AT TIME OF FAILURE, THEN INSTANT TIRE…"~58,000 mi, complaint #1326536
    • "I WENT TO CHECK THE AIR PRESSURE ON THE TIRES BECAUSE THE LOW PRESSURE WARNING LIGHT ILLUMINATED ON THE DASH. THE TIRE DID NOT APPEAR TO BE LOW. I TOOK THE CAP OFF THE TIRE TO CHECK IT AND THE SENSOR STEM CAME OFF IN MY HAND AND AS A RESULT THE AIR ESCAPE FRO…"~72,000 mi, complaint #1217270
  19. #19

    heater core and blower

    4 unsafe, 1 broken, 1 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "HAD TO REPLACE HEATER CORE IN 2017. CAR HAD LESS THAN 50000.00 MILES ON IT. COLD AIR BLOWING OUT VENTS WHEN SETTINGS ARE TURNED TO HEAT."~50,000 mi, complaint #1566635
    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE PASSENGER'S SIDE HEATER WAS BLOWING OUT COLD AIR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR AND THE HEATER COIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT R…"~60,000 mi, complaint #1035149
    • "NO HEAT FROM PASSENGER SIDE VENTS ON ANY SETTING, WHETHER DRIVING OR STATIONARY. AS A RESULT, DEFROST PERFORMANCE DOES NOT MEET FMVSS 103. FLUSHED HEATER CORE AND A LOT OF DEBRIS CAME OUT AND HEAT WORKED ON BOTH SIDES. NUMEROUS SIMILAR CASES HAVE BEEN REPORTED…"~85,000 mi, complaint #1338279
    • "PASSENGER SIDE HEAT DOES NOT WORK. ONLY BLOWS OUT COLD AIR IN ALL VENTS, DEFROST, FRONT AND FEET. CAUSES WINDOWS TO FOG UP AND BAD VISIBILITY AND ALSO DOES NOT KEEP YOU WARM. ALSO AT TIMES IT WILL NOT ALLOW YOU TO CHANGE THE HEAT CONTROLS SUCH AS FROM DEFROST…"~97,000 mi, complaint #1528945
  20. #20

    engine cooling

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT COOLANT WAS LEAKING FROM WHAT APPEARED TO BE A FRACTURE IN THE MIDDLE OF THE RESERVOIR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS…"~48,000 mi, complaint #1049825
    • "FIRST OUR BRAKES WERE GRINDING AND HAD TO REPLACE ROTORS AND BRAKES, NEXT THE OIL PAN LEAKED, NEXT FULL BATTERY REPLACEMENT AND NOW OVERRATED ENGINE AND COOLANT POURING OUT THE BOTTOM!!! NO ONE WILL HELP US THIS CAR IS A LEMON AND THEY SHOULD BE RECALLED. I HA…"~55,000 mi, complaint #1124947
    • "DRIVING AT ABOUT 55 THE TEMP OUT SIDE WAS ABOUT 75-80 AND ALL THE SUDDEN THE ALARM FOR THE ENGINE TEMP STARTED GOING OFF AND IT WENT FROM 1/2 TO OVER HEATED INSTANTLY WITH STEAM ROLLING OUT FROM THE HOOD. I'M A FIREFIGHTER SO INSTANTLY PULLED OVER JUMPED OUT L…"~70,906 mi, complaint #1118516
    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, A CHIME ACTIVATED AND THE TEMPERATURE GAUGE WARNING LIGHT ILLUMINATED. IN ADDITION, SMOKE STARTED TO EMIT FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE C…"~106,000 mi, complaint #1136023
  21. #21

    abs module

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "VEHICLE IS 2010 DODGE JOURNEY. IT ONLY HAS ABOUT 23,000 MILES ON IT. WHEN BRAKE, THE STEERING WHEEL SHAKES VERY BADLY. I'M AFRAID THAT THE BRAKES ARE GOING TO GO OUT. IT OCCURS EVERY TIME I BRAKE. THE VEHICLE WILL BE GOING INTO THE SHOP. THIS SHOULD NOT HAPPE…"~20,000 mi, complaint #862250
    • "IT WAS A SATURDAY MORNING (ABOUT 9AM) AND I AM DRIVING ABOUT 70 MILES TO MY DESTINATION, THE BRAKES FELT LIKE THEY WERE APPLIED FOR ABOUT 1-2 SECONDS THEN RELEASED WITHOUT MY FOOT ANYWHERE NEAR THE BRAKES, THE STEERING WHEEL PULLS ME BUT I AM ABLE TO TAKE CONT…"~24,000 mi, complaint #922141
  22. #22

    cruise control conventional

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL*THE CONTACT OWNS A 2010 DODGE JOURNEY SXT. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 50-55 MPH WITH THE CRUISE CONTROL ACTIVATED, THE RPMS INCREASED UP TO 400 RPMS EXCESSIVELY. THE TRANSMISSION ALSO BEGAN TO SHIFT INTO A LOWER GEAR. WHEN THE CRUIS…"~500 mi, complaint #822215
    • "I AM SENDING VIA U.S. MAIL A COPY OF LETTER AND SERVICE DEPARTMENT RECORD FOR PROBLEM WITH CRUISE CONTROL ON MY A 2010 DODGE JOURNEY THAT I PURCHASED THREE MONTHS AGO. AT THIS TIME ACCORDING TO THE DEALER THERE IS "NO FIX" FOR THIS PROBLEM AND I AM CONCERNED T…"~2,760 mi, complaint #775698
    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING WITH THE CURSE CONTROL ACTIVATED, THE RPMS AND SPEED WOULD INCREASE WHILE THE CONTACT WAS DRIVING DOWNHILL. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE DEA…"~30,000 mi, complaint #1002504
    • "THE CRUISE CONTROL ON MY 2010 DODGE JOURNEY SURGES / JERKS / AND RPM INCREASES CONSIDERABLY WHEN ENGAGED AND GOING DOWNHILL. ON FLAT SURFACES IT SEEMS TO WORK CORRECTLY , HOWEVER THERE HAS BEEN TWO OCCASIONS, JUST RECENTLY, WHEN MY WIFE WAS OPERATING THE VEH…"~38,000 mi, complaint #860836
  23. #23

    lighting exterior

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "DRIVING ON HIGHWAY AT 5:30 AM WITH HEADLIGHTS ON. BRIGHT LIGHTS (HIGH BEAMS) CAME ON BY THEMSELVES. WOULD NOT TURN OFF. THEN WOULD FLICKER OFF AND ON. HEAD LIGHTS STAY ON. THIS HAS HAPPENED NUMEROUS TIMES SINCE, PERFORMANCE DODGE (DEALERSHIP WHERE PURCHAS…"~61,122 mi, complaint #1190804
    • "ROUGHLY 3 WEEKS AGO, I WAS DRIVING HOME FROM WORK AND MY HEADLIGHTS WOULD NOT COME ON. WHEN I MADE IT HOME, I TRIED TURNING THE LIGHTS OFF AND ON. THEY WOULD POP ON FOR A FEW SECONDS AND THEN GO RIGHT BACK OUT. AFTER A DAY OR TWO, ,Y SON CAME OVER AND CHANGED…"~82,000 mi, complaint #1343060
  24. #24

    steering electric assist

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2010 Dodge Journey. The contact stated while driving at an undisclosed speed, the steering was inoperable. The contact stated that while parking the vehicle, the steering failed to function as intended. The contact stated that the steering w…"~105,000 mi, complaint #1960409
    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE STEERING WHEEL SEIZED WHILE MAKING A TURN. THE VEHICLE HAD BEEN DRAINED OF THE STEERING FLUID. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIR…"~160,000 mi, complaint #1361800
  25. #25

    throttle and pedal

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "DRIVING VEHICLE ON HIGHWAY 82 IN GAINESVILLE TEXAS AT 55 MPH IN CRUISE CONTROL. VEHICLE ACCELERATED TO GO UP A HILL, AND CONTINUED TO ACCELERATE TO ENGINE RED LINE AT APPROX 6000 RPM. DRIVER PUSHED HARD ON BRAKE AND ATTEMPTED TO PRESS ACCELERATOR IN ATTEMPT…"~18,472 mi, complaint #815002
    • "TRIED TO ACCELERATE OUT OF A TURN, PRESSED ACCELERATOR PEDAL, ACCELERATOR PEDAL MATERIAL BROKE AT ATTACHMENT POINT. *JS"~48,300 mi, complaint #1006350
    • "UPON ACCELERATION, THE PLASTIC GAS PEDAL BROKE OFF WHILE DRIVING DOWN THE ROAD."~52,019 mi, complaint #987662
    • "OUR ACCELERATOR PEDAL SNAPPED OFF WHILE ACCELERATING. THIS WAS DURING RUSH HOUR TRAFFIC ON I-55 IN ILLINOIS BY MILE MARKER 261. THE VEHICLE WAS IN MOTION ALREADY, THE BROKEN GAS PEDAL HAPPENED WHEN I WENT TO ACCELERATE FURTHER. I WAS DRIVING STRAIGHT. THER…"~97,000 mi, complaint #1409263
  26. #26

    wheel or rim

    1 stranded, 3 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I WENT TO HAVE THE TIRES ROTATED BECAUSE I WAS HAVING A PERSON REPLACE THE BRAKES AND HE COULDN'T GET THE TIRES OFF. THEY WERE CEMENTED TO THE WHEEL WELL. WHICH IN ITSELF IS A SAFETY ISSUE. IF I WOULD HAVE HAD A FLAT TIRE ON THE ROAD, I WOULD NOT HAVE BEEN ABL…"~28,000 mi, complaint #1115964
    • "ROTTED VALVE STEMS, CAUSING TIRE BLOWOUT WHILE VEHICLE STOPPED. *TR"~66,797 mi, complaint #1156158
    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE VEHICLE STEMS BLEW OFF. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE STEMS WERE RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILUR…"~80,000 mi, complaint #1098819
  27. #27

    brake booster

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "BKES ARE ABLE TO MAINTAIN WEIGHT OF VEHICLE THEY SHOULD BE UP DATED TO TO ACCEPT WEIGHT OF VEHICLE OR MANUFACTURER SHOULD BUY BACK THESE PIECES OF GARBAGE"~53,896 mi, complaint #1210438
  28. #28

    driveshaft axle cv

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL * THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT 25 MPH, THE VEHICLE JERKED AND MADE A POPPING NOISE, AND THE DRIVER'S FRONT WHEEL SEPARATED FROM THE VEHICLE. THE FAILURE CAUSED THE CONTACT TO LOSE CONTROL OF THE…"~40,000 mi, complaint #864524
    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT AN ABNORMAL NOISE WAS PRESENT UNDERNEATH THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A MECHANIC WHO DIAGNOSED THAT THE BOLTS HOLDING UP THE DRIVESHAFT TO THE POWER TRAIN HAD DETACHED. THE VEH…"~85,000 mi, complaint #1144504
  29. #29

    interior trim

    2 unsafe, 1 broken

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I WAS DRIVING ON A VERY HOT DAY (107 DEGREES), AND THE PASSENGER HEADREST EXPLODED. THE CAR WAS IN MOTION ON A CITY STREET. NO ONE WAS SITTING IN THE SEAT, SO I ASSUME IT WAS DUE TO DRIVING IN HIGH HEAT. IT SOUNDED LIKE A GUNSHOT WENT OFF IN MY CAR AND I ALMOS…"~55,000 mi, complaint #1589301
  30. #30

    seatbelt and pretensioner

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "FRONT SEAT BELT BUCKLE SOMETIMES DOES NOT LOCK SECURE IN PLACE SEATBELT WILL POP OUT AND NEED TO RE INSERT THE SEAT BELT INTO THE BUCKLE DRIVER SIDE"~77,500 mi, complaint #1600032
    • "ACTIVE HEADREST FRONT PASSENGER SIDE DEPLOYED FOR NO APPARENT REASON. VEHICLE WAS STATIONARY, PARKED IN DRIVEWAY. NO CONTACT WITH OTHER VEHICLE OR OBJECT."~146,000 mi, complaint #1296704
  31. #31

    tire failure

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY EQUIPPED WITH HANKOOK DYNA PRO TIRES, SIZE 225/70R16. THE CONTACT WAS DRIVING 70 MPH WHEN THE REAR DRIVER SIDE TIRE BLEW. THE CONTACT MERGED ONTO THE SHOULDERS AND CHANGED THE TIRE. THE WEATHER WAS CLEAR AND THERE WAS…"~16,850 mi, complaint #916758
    • "I HAVE HAD MY TIRES REPLACE ABOUT EVERY 25,000 MILES THE ARE WEARING REALLY BAD ON THE INSIDE I HAVE HAD ALIGNMENTS DONE AND THERE IS NO ISSUE WITH THE ALIGNMENT I HAVE SPENT OVER $1000 ON TIRES NOT SURE IF IT IS CAUSED BY THE BRAKES AND ROTORS BEING BAD. I'V…"~25,000 mi, complaint #994564
    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY EQUIPPED WITH KUMHO TIRES, SIZE 225/55/R19. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT IT WAS…"~40,000 mi, complaint #950986
  32. #32

    wiper and washer

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WOULD ACTIVATE INDEPENDENTLY WHENEVER THE VEHICLE WAS IN OPERATION. THE CONTACT DISABLED THE FUSE IN ORDER FOR THE WIPERS TO BECOME INOPERATIVE. IN ADDITION, BOTH TURN SIG…"~89,528 mi, complaint #1035044
    • "FRONT WIPERS WON'T TURN OFF AND NO TURN SIGNALS HEAD LIGHTS WON'T TURN OFF AND HIGH BEAMS DON'T WORK . ALARM GOES OFF RANDOMLY AND HORN GOES OFF RANDOMLY "~107,300 mi, complaint #1428695
    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE'S ELECTRICAL SYSTEM KEPT MALFUNCTIONING AND THE WINDSHIELD WIPERS WOULD NOT SHUT OFF. OCCASIONALLY, THE HEADLIGHTS WOULD NOT TURN OFF ALSO AND THE TURN SIGNALS WOULD NOT WORK. THERE…"~130,000 mi, complaint #1438627
  33. #33

    acceleration loss or hesitation

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "THE CHECK ENGINE KEEPS ON COMING ON AND STAYING ON. I HAVE NOTICED PROBLEMS WITH THE CAR LOSING POWER WHILE I AM DRIVING OR ACCELERATING; THIS HAS HAPPENED SEVERAL TIME. I RECENTLY HAD TO REPLACE THE BRAKES AND ROTORS; IT DRIVES HORRIBLY EVERY TIME I TRIED…"~58,000 mi, complaint #935297
    • "AT TIMES MY VEHICLE WILL NOT ACCELERATE BEYOND 35-40 MPH. ONCE IT REACHED THIS SPEED THE VEHICLE SHAKES UNCONTROLLABLY. THIS HAS HAPPENED ON BOTH CITY STREETS AND THE HIGHWAY. I HAD TO IMMEDIATELY GET OFF OF THE HIGHWAY. IT IS VERY UNSAFE WITH A CHILD IN THE C…"~164,000 mi, complaint #1595778
  34. #34

    door latch and hinge

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR BECAME LOCKED CLOSED AND THE CONTACT HAD TO EXIT THE VEHICLE USING THE FRONT PASSENGER SIDE DOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE…"~62,000 mi, complaint #1050223
    • "WATER GETS IN THE REAR DOORS DURING RAIN STORMS WHEN OPENING AND CLOSING BOTH BACK DOORS YOU CAN HEAR WATER BETWEEN THE DOOR AND THE DOOR PANEL ONLY THE REAR DOORS ARE AFFECTED"~65,000 mi, complaint #1600028
  35. #35

    engine head gasket

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "VEHICLE STARTED TO HAVE A CLICKING NOISE A MONTH PRIOR TO FAILURE. AFTER A COLD SNAP, THE ENGINE BEGAN RUNNING VERY ROUGHLY AT START. DIAGNOSTICS SHOW THAT THE #2 CYLINDER IS FAILING, AND LEADING TO WEAK AIR INTAKE IN CYLINDERS #4 AND #6. MY RESEARCH HAS IN…"~61,010 mi, complaint #1032094
    • "REBUILT CYLINDER HEADS DUE TO MISFIRE IN 2 CYLINDERS. ENGINE WILL NOT START, STARTER WILL JUST CLICK WHEN KEY IS TURNED. HORN BEEPS BY ITSELF."~150,000 mi, complaint #1403954
  36. #36

    instrument cluster

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE PARKED, THE CONTACT NOTICED THAT THE LIGHTS ON THE INSTRUMENT PANEL WOULD NOT ILLUMINATE AND THE WINDSHIELD WIPERS WOULD ACTIVATE INDEPENDENTLY. THE FAILURE RECURRED INTERMITTENTLY AT LEAST FOUR TIMES. THE VEHIC…"~5,000 mi, complaint #908897
    • "WHILE DRIVING THE CAR AT RELATIVELY SLOW SPEED, THE INSTRUMENT PANEL SEEMED TO "RESET" AND ALL THE GAUGES TEMPORARILY WENT OFF AND CAME BACK ON. IT HASN'T DONE IT AGAIN, BUT AFTER REVIEWING OTHER COMPLAINTS, IT APPEARS THIS IS HAPPENING MORE OFTEN AS THESE MO…"~39,400 mi, complaint #1062775
  37. #37

    software or update

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "VEHICLE POWERS OFF WHILE IT'S BEING DRIVEN. THE FIRST TIME IT HAPPENED, MY WIFE WAS PULLING OUT OF THE DRIVEWAY. THIS HAS HAPPENED THREE DIFFERENT TIMES SINCE THEN. WHAT I MEAN BY POWER OFF IS, YOU HAVE TO PUT THE CAR IN NEUTRAL OR PARK TO RESTART IT. I CAN'T…"~3,200 mi, complaint #838974
    • "I HAVE NOT KEPT TRACK OF SPECIFIC DATES, HOWEVER I NOW PLAN ON DOING SO. SINCE I'VE PURCHASED THIS CAR I'VE HAD ISSUES WITH IT STARTING. OF COURSE I TAKE IT BACK TO THE DEALER WHERE I'M TOLD THEY CAN'T FIND ANYTHIGNG WRONG WITH IT, THE SECOND TIME I'M TOLD IT…"~90,030 mi, complaint #1243712
  38. #38

    steering column

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "STEERING COLUMN CONTROL MODULE HAS GONE BAD. DRIVING DOWN RODE AND STARTS SHAKING UNCONTROLLABLE WHILE HARD TO STOP. LOOKED UP RECALL AND SEE IT WAS RECALLED ON 2009 BUT NOT 2010 YET."~120,000 mi, complaint #1570356
  39. #39

    unintended acceleration

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2010 Dodge Journey. The contact stated while driving 65 MPH with the cruise control activated, the vehicle independently accelerated. The contact attempted to deactivate the cruise control feature however, the vehicle failed to respond. The…"~10,000 mi, complaint #1876864
    • "I WAS SITTING AT THE APPROACH TO OUR DRIVEWAY WITH MY FOOT ON THE BRAKE, WAITING TO ENSURE MY GRANDCHILDREN HAD SAFELY CLEARED THE DRIVEWAY AREA. WITHOUT WARNING, THERE WAS A SOUND LIKE THE CAR ENGINE REVVING UP, THE CAR STARTING MOVING/LUNGING FORWARD ON ITS…"~32,500 mi, complaint #1093748
  40. #40

    backup camera

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "BACK UP CAMERA DOES NOT WORK IN COLD WEATHER. *TR"complaint #824528
  41. #41

    catalytic converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE TRAVELING 40 MPH THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT ACCELERATE HOWEVER, THE RPMS WOULD RISE WHEN THE ACCELERATION PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO DIFFERENT OCCASIONS W…"~91,000 mi, complaint #909342
  42. #42

    climate control module

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "HIGH SPEED ON BLOWER DOES NOT WORK ANYMORE. THIS CAN AFFECT VISIBILITY IF DEFOGGER CAN'T KEEP UP ON LOWER SETTINGS. ISSUE TRACED TO MELTED CONTROL BOARD, SUGGESTING THE POSSIBILITY OF A THERMAL EVENT. *TR"~60,000 mi, complaint #1177535
  43. #43

    engine oil consumption

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "SINCE WE PURCHASED OUR DODGE JOURNEY IT'S BEEN NOTHING BUT PROBLEMS WE OWN A 2010 JOURNEY. WE'VE HAD TO REPLACE BRAKES AND ROTORS, STEERING MAKES A VERY LOUD NOISE WHEN TURNING ALMOST SOUNDS LIKE ELECTRICITY AND MY VEHICLE IS NOT THE ONLY ONE I WITNESS THE SAM…"~30,000 mi, complaint #1004740
  44. #44

    evap system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "GAS CAP INDICATOR - MESSAGE APPEARS ON DASH STATING THAT GAS CAP IS AN ISSUE. I HAVE PURCHASED TWO GAS CAPS AFTER REPLACING THE ORIGINAL GAS CAP AND STILL HAVING ISSUES. THIS OCCURS WHILE DRIVING. STALL - RELATED TO THE GAS CAP ISSUE MY VEHICLE STALLED WHIL…"~145,000 mi, complaint #1363046
  45. #45

    fluid leak unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "2010 DODGE JOURNEY. CONSUMER WRITES REGARDING DEFECTIVE TIRES AND REQUEST REIMBURSEMENT *TGW THE CONSUMER STATED HIS DAUGHTER AND SON-IN-LAW HAD TO PURCHASE FOUR NEW TIRES, BECAUSE TWO OF THEM WENT FLAT. THE CONSUMER STATED THE TIRES WERE INFERIOR (KUMHO TIR…"complaint #841336
  46. #46

    lighting interior

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THE INTERIOR LIGHTS STAYS ON FOR A LONG PERIOD OF TIME WHEN I START AND AFTER SHUTTING DOWN THE SUV. THE INTERIOR LIGHTS GO OUT ABOUT 15 MINUTES OR SO AFTER TURNING THE SUV OFF. ONCE I START THE SUV AND DRIVE, THE INTERIOR LIGHT REMAINS ON IN THE FRONT & UPPER…"complaint #1193375
  47. #47

    suspension arms and bushings

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE REAR ARMS ON THE TIRE WHEELS BENT IN CAUSING THE TIRES TO GO COMPLETELY WORE DOWN ON THE INSIDES. IT WAS HARD TO SEE BECAUSE THE MIDDLE AND OUTSIDE WERE FINE. IT COST $457.00 TO REPAIR THE GARAGE SAID THIS WAS COMMON. I HAVE THEREPAIR RECORDS I DON'T KNO…"~93,000 mi, complaint #1477814
  48. #48

    transfer case awd

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY CAR HAD BROKEN DOWN IN OCTOBER. THE TRANSFER CASE IN THIS CAR WAS COMPLETELY SHOT, AND COULD NOT EVEN BE REPAIRED. THE DEALERSHIP WOULD NOT FIX IT UNDER WARRANTY. WHEN THE TRANSFER CASE BROKE, IT LEAKED FLUID ONTO THE EXHAUST ON MY CAR, AND WAS CATCHING FIR…"~61,000 mi, complaint #977653
  49. #49

    unknown

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE TURNING THE KEY IN THE IGNITION SWITCH, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE T…"complaint #1188558
  50. #50

    wheel bearing

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHILE DRIVING MY VEHICLE ON A LONG DISTANCE ROAD TRIP, WHICH I DO QUITE OFTEN, THE STEERING WHEEL BEGAN TO VIBRATE AS I WAS DECREASING THE SPEED FROM 65 MILES PER HOUR. I HAVE SINCE HAD MY TIRES REPLACED AND THE TPMS ON ONE OF MY WHEELS BECAME CORRODED. THE…"~42,000 mi, complaint #1209686

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 10V475000, 14V373000, 16V273000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for DODGE JOURNEY directly.