2017 DODGE DURANGO
What owners reported to NHTSA, ranked by how often and how seriously.
This is complaint data, not a random sample.
It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.
Component ranking
- #1
lighting exterior
41 unsafe, 14 broken, 4 annoyance
59incidentsTypical range: 35,000–59,000 miMedian 44,000 mi, based on 36 reports (52% had no usable mileage)
- "BOUGHT THE VEHICLE BRAND NEW HAS A LITTLE OVER 10,000 MILES ON IT NOW, STARTED NOTICING STANDING WATER IN THE RACETRACK (BACK GATE) LED LIGHTS TOOK IT TO THE DEALERSHIP TO FIND OUT WHY WATER WAS GETTING IN THEY INFORMED ME THE BRAKE LIGHT HAD A CRACK WHICH I T…"~10,500 mi, complaint #1440185
- "THE DRIVER SIDE HEADLIGHT WENT OUT. MY CAR WAS STILL UNDER WARRANTY SO I TOOK IT IN FOR SERVICE. THEY INFORMED ME THAT THE WHOLE HEADLIGHT ASSEMBLY HAD TO BE REPLACED BECAUSE THE BALLEST WAS BAD WHICH CAUSED THE BULB TO BLOW. WITHIN TWO OR THREE WEEKS THE PASS…"~35,000 mi, complaint #1670677
- "I NOTICED THAT THE FRONT LEFT TURN SIGNAL QUIT WORKING. I ASSUMED IT WAS A BURNT-OUT BULB. IN SEARCHING ON THE INTERNET FOR A "HOW-TO" FOR REPLACING THIS BULB (IT'S IN PRETTY CRAMPED QUARTERS), I FOUND THAT IT WAS COMMON FOR THE TURN SIGNALS TO WORK INTERMITT…"~42,000 mi, complaint #1639141
- "WATER IS GETTING IN THE TAIL LIGHTS AND CAUSING THE LIGHTS TO GO OUT."~55,500 mi, complaint #1636970
- "The contact owns a 2017 Dodge Durango. The contact stated while driving 40 mph, the contact was pulled over by the police and was informed that their rear center taillight was inoperable. Additionally, the [REDACTED PLATE] was also inoperable. The contact was…"~84,506 mi, complaint #1758746
- #2
transmission automatic
15 unsafe, 1 broken
16incidentsCommonly reported, insufficient mileage data - n=19, median 10,500 mi, no reliable range below 25 reports.
- "TL* THE CONTACT OWNS A 2017 DODGE DURANGO. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO LOSE POWER AND THE TRANSMISSION INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED TWICE. AFTER THE SECON…"~2,700 mi, complaint #1397215
- "THIS IS A ONGOING SAFETY ISSUE WHERE I HAVE ALMOST BEEN HIT IN A INTERSECTION FROM NOT BEING ABLE TO PUT THE SUV IN REVERSE. I HAVE BEEN ABLE TO DUPLICATE THE ISSUE ON MULTIPLE 2017 DURANGOS TO FCA THEY SAY IT IS NORMAL FOR THE CAR TO NOT GO IN REVERS FROM DRI…"~5,000 mi, complaint #1557306
- "I HAVE REPORTED MY CAR NOT GOING IN THE GEAR SELECTED AND INSTEAD GOING INTO NEUTRAL OR PARK. IT HAS ALSO DRIVEN FORWARD WHEN IN PARK. THERE HAS ALSO BEEN ISSUES WITH THE AUTO PARK NOT ALWAYS WORKING IF DOOR IS OPENED AND THE CAR IS IN GEAR. NOW I AM BEING TO…"~10,500 mi, complaint #1428443
- "ON JANUARY 6, 2020, I PLACED MY 2017 DODGE DURANGO INTO PARK IN MY HOME'S DRIVEWAY AND EXITED THE VEHICLE, LEAVING THE EMPTY VEHICLE IDLING. APPROXIMATELY 30 SECONDS LATER, THE VEHICLE SLIPPED OUT OF PARK AND INTO DRIVE AND ROLLED AWAY, FORWARD, INTO MY GARAGE…"~26,000 mi, complaint #1637642
- "GEAR SHIFT WILL SHIFT FROM PARK TO DRIVE. VEHICLE WAS PARKED WHILE RUNNING AND SHIFTED TO DRIVE WITHOUT ANYONE IN THE VEHICLE. VEHICLE ALSO SHIFTED OUT OF GEAR WHILE STOPPED AT A TRAFFIC SIGNAL. WOULD NOT SHIFT OUT OF PARK. HAD TO SHUTOFF VEHICLE AND RESTAR…"~59,000 mi, complaint #1723500
- #3
wiring harness
1 stranded, 13 unsafe, 1 annoyance
15incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=7)
- "A VEHICLE THAT WAS PREVIOUSLY BOUGHT BACK DUE TO THE ENGINE AND CONSOLE SHUTTING OFF WHILE IN OPERATION WAS SOLD TO ME BY BILL LUKE DODGE IN PHOENIX, AZ. I WAS INFORMED THAT THIS PROBLEM WAS FIXED AND THAT IT HAD BEEN ANALYZED AT A FACILITY FOR MONTHS PRIOR T…"~2,600 mi, complaint #1569883
- "THE LIGHTS IN THE CAR ARE GOING OFF AND ON BY THEMSELVES, THE PASSENGER WINDOW GOES DOWN WITHOUT THE WINDOW BEING TOUCHED. AND THE CAR WILL TURN OFF WHEN IDLING IN THE PARK POSITION AND THE AUTOMATIC SHUT OFF IS NOT ON OR OFF."~37,000 mi, complaint #1667554
- "THE TURN SIGNAL STOPPED WORKING FOR A FEW DAYS; THEN IT STARTED BACK WORKING FOR ABOUT A WEEK. THE FIRST TIME IT HAPPENED I WAS STATIONARY AT A LIGHT WAITING TO TURN. THEN IT STOPPED WORKING AGAIN, SO I TOOK MY VEHICLE IN TO GET IT FIXED. THE FRONT PART OF MY…"~50,000 mi, complaint #1580875
- "MY LEFT TURNING SIGNAL KEPT GOING OUT AND COMING BACK ON. THEN I NOTICED IT WAS EFFECTING THE HEAD LIGHTS. IT SEEM LIKE SOMETHING IS LOOSE BECAUSE SOMETIMES IF I HIT A BOMP THEY START WORKING NORMAL AGAIN. NOW BOTH HEAD LIGHTS ARE OUT AND THE BULBS ARE FINE."~58,000 mi, complaint #1654024
- #4
control module
9 unsafe, 1 annoyance
10incidentsCommonly reported, insufficient mileage data - n=11, median 31,000 mi, no reliable range below 25 reports.
- "AFTER DRIVING HOME (APPROXIMATELY 25 MINUTES OF DRIVING), WHEN WE PUSHED THE BUTTON TO TURN OFF THE CAR, IT STAYED ON "RUN". WE PUSHED IT AGAIN, AND THE CAR TURNED OFF. AFTER OPENING THE DOOR, THE RADIO AND LIGHTS STAYED ON. EVEN AFTER CLOSING AND LOCKING THE…"~4,000 mi, complaint #1457021
- "THE FIRST TWO INCIDENTS OCCURRED WHILE THE VEHICLE WAS PARKED AND IDLE. THE VEHICLE WOULD NOT TURN ON AND ALL SYSTEM INDICATIONS WERE BEING ALERTED ON THE DASHBOARD SCREEN (POWER STEERING OFF, PARK ASSIST OFF, CHECK ENGINE LIGHT, ETC.). THE THIRD INCIDENT OCCU…"~6,708 mi, complaint #1407332
- "WHILE DRIVING, THE LIGHTS ON THE DASH CONTROL PANEL (SPEED, RPM'S, BLINKERS, ETC) TURN OFF AND ON RANDOMLY MULTIPLE TIMES. WHILE DRIVING, THE LANE SENSE WILL TURN OFF AND ON RANDOMLY MULTIPLE TIMES. WHILE DRIVING, THE ACC/FXCW WILL TURN OFF AND ON RANDOMLY M…"~20,000 mi, complaint #1707839
- "DRIVING CAR ON FREEWAY WHEN THE COMPUTER LOCKED UP SYSTEM OF AWD AND SENSORS. THE BACK TIRES WOULD NOT TURN AND CAR STARTED TO JERK AND SLOWED DOWN. THE DASH BOARD LIGHTED UP AND ALL SENSORS SAID OFF OFF OFF . THE MILEAGE SPEEDOMETER CHANGED TO KILOMETERS AND…"~31,250 mi, complaint #1720245
- "THE LEFT TURN SIGNAL AND THE BACK TRACK LIGHT GO OUT AT THE SAME TIME INTERMITTENTLY. ALSO THE STOP AND START FUNCTION IS STILL NOT WORKING CORRECTLY AND I HAD IT AT THE DEALER, DUTCHESS DODGE 2X'S NOW. 1ST TIME THEY STATED THE STOP/ START BATTERY AND THE 2ND…"~70,751 mi, complaint #1728756
- #5
airbag system
8 unsafe
8incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "DEER WAS STRUCK BY VEHICLE WHILE TRAVELING ABOUT 50 MILES PER HOUR ON A CITY ROAD. SEVERE DAMAGE TO FRONT DRIVER SIDE TO INCLUDE UNDERCARRIAGE AND ELECTRICAL PARTS. AIR BAGS DID NOT DEPLOY AND I FEEL LIKE THEY SHOULD HAVE. I WAS INFORMED BY THE TOW TRUCK DRIVE…"complaint #1606053
- "AIRBAG SERVICE LIGHT CONTINUES TO FLASH AND BEEP WHILE VEHICLE IS IN MOTION."complaint #1645307
- "Vehicle was traveling around 60 moh.. Jumped curve and hit a tree. Air bags failed to deploy. Driver sustained multiple injuries including fractured pelvis, torn aeorta, hemothorax under ribcage, and several cuts, scrapes, and bruises requiring stitches. "complaint #1768610
- "The air bags light goes of and on and I got it fixed when I purchased the car and it is doing it again and air bags light is coming of and on and is always beeping saying its urgent the dealer won't look at I any more because they say it might be a recall "complaint #1772522
- "No lights on the dashboard were on but the radio/ climate control center screen was flashing. Shut screen off. Was involved in motor vehicle accident with front end collision. Police report and insurance notified. Air bags did not deploy. Approximate speed on…"complaint #1830096
- #6
seat mechanism
7 unsafe, 1 broken
8incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "DRIVER SIDE HEADREST POPPED OUT AND WON'T GO BACK IN"~22,000 mi, complaint #1695955
- #7
engine stall or no start
1 stranded, 6 unsafe
7incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=9)
- "I WAS SUPPOSED TO HAVE HAD RECALL SERVICE COMPLETED ON MY VEHICLE JULY 23, 2017. A FEW DAYS LATER, I STARTED EXPERIENCE A BANGING NOISE AND SHAKING OF THE CAR. I CONTACTED SERVICE TO SCHEDULE AN APPOINTMENT AND NO ONE RETURNED MY CALL. A LITTLE MORE THAN A WEE…"~6,800 mi, complaint #1501028
- "LEAVING A FRIENDS HOUSE MY '17 DD WITH 32K MILES STALLED OUT WHILE I WAS IN A TURN LANE ON A BUSY STREET JUST AT AN INTERSECTION LEADING TO THE HIGHWAY. THE DASH LIT UP WITH SEVERAL LIKES AND THE ONLY LIGHT I COULD CATCH WAS 'POWER STEERING ISSUE CAR WILL CUT…"~32,000 mi, complaint #1665592
- "DRIVING VECHILE STOP AT LIGHT TRUCK SHUTS OFF AND WONT START BACK UP GEAR SHIFT IS BLINKING EVEN WHEN SHIFTED BACK TO START VEHICLE FAILED TO START. AFTER 3X FINALLY STARTED AND I COULD GET OUT THE ROAD SO DANGEROUS"~56,000 mi, complaint #1501516
- #8
fuel tank and lines
5 unsafe, 2 annoyance
7incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=8)
- "TL* THE CONTACT OWNS A 2017 DODGE DURANGO. WHILE ATTEMPTING TO REFUEL, THE FUEL WOULD NOT PROPERLY ENTER THE FUEL TANK AND CAUSED THE FUEL NOZZLE TO CONTINUOUSLY STOP. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SUBURBAN DODGE/CHRYSLER, [REDACTED ADDRESS], GARD…"~2,000 mi, complaint #1485781
- "THERE IS A NOISE COMING FROM THE FUEL TANK (RIGHT SIDE SECOND ROW) I HAD TAKEN THE CAR TO THE DEALERSHIP AND THEY STAYS THAT THERE IS NO NOISE, THEY HAD BROUGHT ANOTHER DODGE DURANGO WITH THE SAME FUEL TANK AND THAT PARTICULAR VEHICLE DID NOT MAKE THE NOISE AS…"~5,000 mi, complaint #1373232
- "WHEN ATTEMPTING TO FILL TANK WITH GASOLINE, THE PUMP CONSTANTLY SHUTS OFF. I'VE ATTEMPTED MULTIPLE GAS STATIONS AND SEVERAL PEOPLE HAVE TRIED FILLING THE TANK AS WELL. DOESN'T MATTER WHAT THE LOCATION/DIRECTION OF THE NOZZLE IN THE TANK FILL VALVE AREA....YO…"~5,184 mi, complaint #1566119
- "1. MY FUEL TANK WILL NOT FILL UP ALL THE WAY AND WILL STOP AT EACH FILL UP. I HAVE TO MANUALLY KEEP TRYING TO PUMP THE FUEL. ALMOST ALWAYS I CAN NEVER FILL FULLY UP. THIS IS A KNOWN ISSUE AND NEEDS TO BE RESOLVED. 2. I ALSO HAVE AN ISSUE WITH MY RACETRACK TAIL…"~44,000 mi, complaint #1696642
- "I PREVIOUSLY REPORTED A FUELING PROBLEM WITH THIS CAPLESS FUEL SYSTEM. THIS IS TO UPDATE THE INFORMATION AND PROBLEM. FUEL STILL CAN'T BE PUT INTO THE TANK. THE RELIEVE VALVE OR SOMETHING IN THE SYSTEM FORCES THE GAS STATION FUEL PUMP TO CUT OFF EVERY FEW S…"~45,103 mi, complaint #1691091
- #9
engine cooling
6 unsafe
6incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=4)
- "OUR 2017 DURANGO WITH 3000 MILES, HAD AN ENGINE LIGHT FOR OVERHEATING, QUICKLY THEREAFTER AN ENGINE LIGHT POPPED ON, TRANSMISSION LIGHT POPPED ON, ALL GAUGES THEN CEASED TO OPERATE AND THE CAR TURNED OFF AS WE WERE COASTING DOWN HILL (LUCKILY INTO SERVICE…"~3,350 mi, complaint #1476376
- "The contact owns a 2017 Dodge Durango. The contact stated the engine overheated and fluids of different colors and consistencys leaked from the vehicle. The contact stated that the leaks were coming from the coolant reservoir due to engine overheating. The che…"~99,414 mi, complaint #1974174
- #10
trunk or liftgate
5 unsafe, 1 annoyance
6incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=3)
- "WATER COLLECTING IN LIFT GATE RACETRACK TAIL LIGHT."~11,740 mi, complaint #1525072
- "MY 2017 DODGE DURANGO HAD WATER INTRUSION IN THE LIFT-GATE TAIL LIGHT. I HAD ONE REPLACED UNDER WARRANTY AFTER I NOTICED THAT THE LIGHTS HAD FAILED AND COULD SEE THE WATER POOLING IN THE LIGHT. THE REPLACE TAIL LIGHT ALSO HAS WATER POOLING IN THE BOTTOM PART…"~22,000 mi, complaint #1715319
- "FOR THE PAST 2 WEEKS THE LIFT GATE WILL OPEN ON IT'S ON UNLESS DOORS ARE LOCKED. LATELY THE DOORS WILL UNLOCK OWN THEIR OWN AND THE LIFT GATE WILL OPEN IMMEDIATELY. TODAY THE HOOD AJAR ALERT IS ON MY DASH WHICH IS A SECURITY GUARD FOR THE REMOTE START."~57,500 mi, complaint #1607388
- #11
glass and windshield
5 unsafe
5incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=2)
- "THIS DESCRIPTION OF THE INCIDENT HAS HAPPENED NUMEROUS TIMES. WHEN THE VEHICLE IS STATIONARY I GO TO THE REAR OF THE VEHICLE AND OPEN UP THE BACK HATCH. ONCE IT IS OPEN ON SEVERAL OCCASIONS I HAVE CUT MY UPPER ARM/FOREARM AT THE POINT WHERE THE REAR TAILLIGHTS…"~16,000 mi, complaint #1616391
- "TAIL LIGHT CRACKED ALLOWING WATER IN LIGHTS CAUSING LIGHTS TO GO OUT. NOTICED THIS ABOUT 1.5 YEARS AGO. NO OTHER DAMAGE, LOOKS LIKE IT WAS CUT WITH A LASER. CAR WAS STATIONARY"~45,000 mi, complaint #1745353
- #12
steering electric assist
4 unsafe, 1 broken
5incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "TL* THE CONTACT OWNS A 2017 DODGE DURANGO. WHILE DRIVING 75 MPH, THE STEERING WHEEL SEIZED. THE CONTACT HAD TO USE EXTRA STRENGTH TO STEER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFAC…"~34,104 mi, complaint #1499469
- #13
engine head gasket
4 unsafe
4incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "TL* THE CONTACT OWNS A 2017 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE CONTACT NOTICED THAT THERE WAS GREY AND WHITE SMOKE COMING FROM THE TAIL PIPE. IN ADDITION, THE VEHICLE WAS RUNNING HOT WHILE THE START AND STOP WARIN…"~80,000 mi, complaint #1644571
- #14
other
3 unsafe, 1 annoyance
4incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=4)
- "MY BRAND NEW DODGE DURANGO SXT 2017 WAS STOLEN AT A SERVICE STATION. I GOT OUT OF MY CAR THAT WAS ON AND LOCKED. THIS PERSON USED SOME TYPE OF DEVICE TO OPEN IT WITHOUT THE KEY. IT IS 36 DAYS OLD."~3,000 mi, complaint #1389793
- "I STARTED TO BACK OUT OF MY DAUGHTERS GARAGE AND FELT THE TIRE HIT SOMETHING. I DIDN'T WANT TO BACK OVER IT SO I PULLED FORWARD, PUT THE VEHICLE IN PARK, OPENED THE DOOR AND STARTED TO GET OUT. I GOT ONE FOOT ON THE GROUND AND THE VEHICLE TOOK OFF IN REVERSE.…"~5,500 mi, complaint #1386053
- "TL* THE CONTACT OWNS A 2017 DODGE DURANGO. APPROXIMATELY FOUR HOURS AFTER PARKING THE VEHICLE IN THE DRIVEWAY, FLAMES APPEARED FROM THE REAR PASSENGER SIDE QUARTER PANEL OF THE VEHICLE. AS A RESULT, THE REAR WINDSHIELD SHATTERED AND REAR PASSENGER SIDE TIRE EX…"~60,000 mi, complaint #1623114
- "Odometer Fraud. The contact purchased a 2017 Dodge Durango. The contact stated that while attempting to add the vehicle to the insurance company policy, the Carfax history report showed a mileage discrepancy. The vehicle was a private sale. At the time of purc…"~153,000 mi, complaint #2119379
- #15
adas collision warning
3 unsafe
3incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=3)
- "WHILE DRIVING MY 2017 DODGE DURANGO CITADEL (6980 MILES) HOME FROM WORK, I HAD THE ADAPTIVE CRUISE CONTROL SET. I WAS IN A STEADY LINE OF TRAFFIC AND CARS LINED UP BEHIND ME. THE TRUCK STARTED TO STEADILY DECREASE IN SPEED, THERE WERE NO OBJECTS IN THE PATH OF…"~6,890 mi, complaint #1410285
- #16
engine internal
3 unsafe
3incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "The manufactured plastic oil housing unit cracked during negative temperatures on [XXX] in Webb City MO. I had a pool of oil under my car, and now my engine shakes during low idle. This needs to recalled because it should be replaced with the aluminum housing…"complaint #1970174
- "Bought a used 17 Dodge Durango from Audi Hunt Valley of autonation July of 2024 nothing but any problem misfires camshaft issue camshaft has been replaced twice now in less than a year and now it needs a new transmission. I purchased an extended warranty for e…"complaint #2093401
- "We have researched and noticed there was an open recall in the past with the PCM. We are now experiencing issues such as rough idling, poor fuel economy, stalling and poor acceleration. "complaint #2172183
- #17
engine oil consumption
3 unsafe
3incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "TL* THE CONTACT OWNS A 2017 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS OIL LEAKING FROM THE BOTTOM OF THE VEHICLE. THE DEALER DIAGNOSED THAT THE REAR MAIN SEAL WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. TH…"complaint #1351842
- "The oil cooler/ filter housing leaked causing oil to pool on the motor and leak from the vehicle. It’s apparently a common problem with this engine. It’s said that if the oil leak wasn’t noticed at first the engine would’ve seized. Definitely a defect on the m…"complaint #1872471
- "My car started leaking oil I took it to a local mechanic and I was told that the oil filter housing needs to be replaced. He said that he sees that problem with thos vehicles he even sain that he is surprised that it has been recalled because apparently it bre…"complaint #2046593
- #18
wiper and washer
1 unsafe, 2 annoyance
3incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=4)
- "WILD SHIELD WIPERS ARE NOT EFFECTIVE DURING HEAVY RAIN. STEERING WHEEL MAKES NOISE WHILE TURNING. BREAKS ARE NOT GOOD QUALITY."~7,000 mi, complaint #1466235
- "I HAVE A 2017 DODGE DURANGO RT. MY TAILGATE LIGHTS HAVE WATER IN THEM AND DURING MY TRAVELS I AM NOTICING MY TRUCK IS NOT THE ONLY ONE. TRYING TO FIGURE OUT A FIX FOR THIS PROBLEM. IS IT MY RESPONSIBILITY DODGES?"~28,000 mi, complaint #1735224
- #19
horn
2 annoyance
2incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "The contact owns a 2017 Dodge Durando. The contact stated while driving at an undisclosed speed, the horn failed to operate as needed. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manuf…"~106,000 mi, complaint #2008379
- #20
power windows and locks
1 unsafe, 1 annoyance
2incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "MY LIGHTS KEEP BLINKING ON AND OFF MY WINDOW KEEPS GOING UP AND DOWN THE PASSENGER WINDOW MY REMOTE STARTER SOMETIME DON'T WANT TO START"~5,000 mi, complaint #1725704
- #21
seatbelt and pretensioner
2 unsafe
2incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "BOTH SECOND ROW SEAT BELTS FAILED. THE DEALER COMMENT IS THAT BOTH RETRACTORS BROKEN. THE SEAT BELTS FAILED WITHIN 3 YEARS, BUT OUTSIDE THE MILEAGE RESTRICTION FOR WARRANTY REPAIR. THE VEHICLE IS PREDOMINANTLY FOR BUSINESS TRAVEL, WITH LIMITED SECOND ROW PA…"~75,000 mi, complaint #1746341
- #22
software or update
2 unsafe
2incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=4)
- "NO ACCIDENT HAPPENED YET BUT I BELIEVE ONE WILL. THIS CAR IS EQUIPPED WITH A ROTARY TRANSMISSION SELECTOR FOR DRIVE BY WIRE TRANSMISSION AND HAS AN AUTO ENGINE STOP START FEATURE. THIS START STOP FEATURE CAN BE DISABLED AFTER THE VEHICLE IS STARTED, BUT CANNOT…"~500 mi, complaint #1342979
- "I DOWNLOADED AND SUCCESSFULLY INSTALLED A RECOMMENDED SOFTWARE UPDATE TO MY 2017 DODGE DURANGO THIS PAST SUMMER. SINCE THEN I HAVE NOTICED THAT I HAVE DIFFICULTY SHUTTING OFF THE VEHICLE BECAUSE SOMETHING HAS CHANGED IN THE TIMING OF THE THE AUTOMATIC SHUT-OFF…"~49,000 mi, complaint #1602337
- #23
suspension struts shocks
2 unsafe
2incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=2)
- "I HAVE A 2017 DURANGO, THE REAR SHOCK ARE BAD ON IT, THE VEHICLE ONLY HAS 26500 ON IT. DODGE CURRENTLY HAS 200+ OF THESE SHOCKS ON BACK ORDER. WITH THE SHOCKS BEING BAD IF I GO OVER A SMALL BUMP IT CAUSES THE BACK END OF THE VEHICLE TO GET LOOSE AND YOU ALMOST…"~26,500 mi, complaint #1563120
- #24
unintended acceleration
2 unsafe
2incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=2)
- "TL* THE CONTACT OWNS A 2017 DODGE DURANGO. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT WITH THE AUTOMATIC MODE OR STOP/START FEATURE ACTIVATED, IT LUNGED FORWARD WHEN THE CONTACT'S FOOT RELEASED THE BRAKE PEDAL. THE CONTACT'S VEHICLE CRASHED INTO THE REAR…"~6,999 mi, complaint #1368511
- #25
abs module
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "While driving the ABS light came on causing the abs lock to turn off increasing instability to cars performance."complaint #2204540
- #26
acceleration loss or hesitation
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "The contact owns a 2017 Dodge Durango. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle jerked and hesitated to respond, and the engine made an abnormal revving sound. No warning lights were illumi…"complaint #2138046
- #27
backup camera
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "The rear “track light” which includes the camera within the assembly collects water from a failed seal. This causes lights and electrical components to be damaged and stop working. Drivers losing function in their brake/tail lights and cameras causes dangerous…"complaint #1824163
- #28
cruise control conventional
1 annoyance
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "Cruise control will engage and disengage. The cruise light will flicker on screen. When pressed it will not engage or come on at all"complaint #2104824
- #29
differential
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "WHEN I DRIVING OR JUST HIT THE GAS IT FEEL LIKE MY REAR DIFFERENTIAL TRYING TO JUMP OUT THE CAR IDK I'M PRETTY SURE IT HAS SOMETHING TO DO WITH THE HALFSHAFT SEPARATION I DEFINITELY NEED TO GET THIS LOOKED AT BECAUSE JUST GOT THE CAR 3 DAYS AGO"~30,385 mi, complaint #1718783
- #30
exhaust system
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "BURNING SMELL COMING THROUGH THE VENTS DURING ENGINE OPERATION ABOVE 4000 RPM. IT IS CONSISTENTLY HAPPENING SINCE BRAND NEW AND NOW AT 10,000 MILES. THE VEHICLE HAS BEEN TO THE DEALER 4 TIMES FOR VARIOUS OTHER REASONS AND THIS WAS REPORTED EVERY TIME. DEALER A…"complaint #1415424
- #31
fuel pump
1 stranded
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "Engine cut off while driving down the interstate, traffic was moderate and thankfully made it to the side of the road. After about 20 min, the engine started. Seemed like a lack of fuel. Replaced the fuel pump and it ran fine for about a week and then while…"complaint #2009856
- #32
instrument cluster
1 annoyance
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "WOKE UP ONE MORNING AND STARTED MY CAR AND A GREY SCREEN COVERED THE SPEEDOMETER. I RESTARTED MY CAR AND NOW HALF OTHE SCREEN IS GRAYED OUT."~43,000 mi, complaint #1483845
- #33
lighting interior
1 annoyance
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "TL* THE CONTACT OWNS A 2017 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE LIFTGATE LIGHTS FLICKERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. DUROCHER AUTO SALES (4651 U.S. 9, PLATTSBURGH, NY 12901, [REDACTED PHONE]) DIAGNOSED THAT THE LIFTGATE LIGHTS…"~60,000 mi, complaint #1543335
- #34
noise or vibration unspecified
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=2)
- "THERE ARE CURRENTLY 2 RECALLS FOR MY VEHICLE THAT I WAS ONLY MADE AWARE OF DUE TO ME CALLING THE DEALSHIP FOR REPORTING A NOISE COMING FROM THE REAR UNDER CARRIAGE OF MY VEHICLE. I AM A CDL CLASS A HOLDER AND AFTER CALLING THE DEALERSHIP ON JUNE 2ND, THEY TOLD…"~26,000 mi, complaint #1472781
- #35
paint and clearcoat
1 annoyance
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "I HAVE A BLACK 2017 DURANGO GT WITH 37,000 MILES AND THE PAINT IS STARTING TO BUBBLE ON THE HOOD"~37,000 mi, complaint #1504087
- #36
parking sensors
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "PARKSENSE MODULE FAILED. VEHICLE HAS LESS THAN 33,000 MILES. WHEN PARKSENSE BUTTON IS PRESSED IT CHIME ONCE."complaint #1678005
- #37
stability and traction control
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "I HAD PUT THE 2017 DURANGO AND THE SHOP ABOUT 5 TIMES FOR THE SAME THING AND THEY SAID THE WARRANTY WAS OUT AND IT COULDN'T BE FIXED AND I DIDN'T UNDERSTAND THAT FOR THE SAME THING OVER AGAIN THEY KEEP MESSING UP"complaint #1572002
- #38
starter
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "Just bought the vehicle two months ago and have had to replace multiple things on the vehicle. The first issue was the diming lights and passenger window rolling down while driving along with remote start not working got that fixed now the car wants to turn on…"complaint #1985794
- #39
steering rack mechanical
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- " I took my 2017 Durango RT AWD in for my steering rack locking up on me while driving and after being parked out in the cold for about 10 min. The two technicians working on it did there multi point inspection and stated that my CV boot had a slight tear and…"complaint #1902526
- #40
sunroof
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "The sunroof spontaneously exploded and shattered all over while driving on the highway at approximately 65 miles an hour. Mother and child were in the vehicle. The sunroof was opened on "vent" position. The sunroof cover was also opened (cover inside the vehi…"complaint #1870884
- #41
throttle and pedal
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "Runaway vehicle, police was called after car stopped and I was able to safely park it on the side of the freeway.also a police officer on motorcycle came the the scene to make sure I was able to get a towing scheduled. Dealership currently confirmed gas pedal…"complaint #2204538
- #42
tire failure
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "TIRE WEARS PREMATURELY CAUSE VIBRATIONS IN STEERING WHICH CAN CAUSE LOSE OF STEERING CONTROL. BOZAK OF MERRILLVILLE IN TECHNICIAN DESCRIBES THE ISSUE AS DODGE USING LOWER QUALITY TIRES ON A PERFORMANCE SUV. THESE VEHICLES ARE MOST COMMONLY USED FOR HAULING AR…"~34,000 mi, complaint #1640310
- #43
transmission manual clutch
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "Shifter knob moves freely without having foot on brake so the shifter doesn’t lock into a gear. Message appears on dash “Service Shifter”. "complaint #1893017
NHTSA investigations
- PE19014 - Active Head Rest Inadvertent Deployment (SEATS, SEATS:FRONT ASSEMBLY:HEAD RESTRAINT) - closed 20260225
- PE16014 - Vehicle Rollaway (POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)) - closed 20240125
Search NHTSA's own recall and complaint database for DODGE DURANGO directly.