2011 CHRYSLER TOWN AND COUNTRY

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    control module

    29 stranded, 90 unsafe

    119
    incidents
    Typical range: 64,500–115,000 mi

    Median 82,000 mi, based on 192 reports (15% had no usable mileage)

    • "THE VEHICLE WILL NOT START SOMETIMES (THE STARTER CRANKS BUT WON'T START) BUT THEN STARTS A FEW MINUTES LATER AND YOU HAVE NO CLUE WHY, AND SOMETIMES THE LIGHTS COME ON WHILE PARKED AT THE HOUSE AND THEN TURN OFF. OTHER TIMES THE VEHICLE CRANKS UP BUT WILL NO…"~20,000 mi, complaint #1594904
    • "REPEATED INTERMITTENT NO CRANK/NO START ISSUE. FOUND NO POWER TO FUSE 25 IN TOTAL INTEGRATED POWER MODULE (TIPM). FOUND INTERNAL FAILURE OF FUEL PUMP RELAY (BUILT INTO TIPM). TIPM REPLACED AT 65,000 MILES AND ISSUE IS CURRENTLY REOCCURRING AGAIN AT 84,000 MIL…"~65,000 mi, complaint #1515362
    • "MY FUEL PUMP STAYS ON WHEN THE VEHICLE IS OFF DUE TO A MALFUNCTION OF THE TOTAL INTEGRATED POWER MODULE (TIPM). THIS APPEARS TO BE A COMMON PROBLEM WITH THESE VEHICLES. WE HAVE HAD TO CHANGE THE BATTERY SEVERAL TIMES. THIS STARTED HAPPENING ABOUT A YEAR-AND-A-…"~85,000 mi, complaint #1498502
    • "VAN WOULD NOT START FROM IT'S PARKING PLACE AT A CAR WASH. MESSAGE CAME UP "ACCESSORY OR IGNITION ON". I HAD IT TOWED TO AN AUTO REPAIR SHOP. DIAGNOSED AS FAILURE OF THE TIPM (TOTAL INTEGRATED POWER MODULE). THIS SHUT DOWN ALL POWER TO THE VEHICLE INCLUDIN…"~115,955 mi, complaint #1372594
    • "VEHICLE STARTED SOMETIMES BUT NOT OTHER TIMES LEAVING ME STRANDED ALONE ....HAD TO HAVE THE TIPM REPLACED FOR OVER $1500......RESEARCHED ON LINE TO FIND OUT THAT THIS HAS BEEN A PROBLEM FOR CHRYSLER OWNERS FOR YEARS! BUT IT SEEMS CHRYSLER HAD NOT RECALLED THE…"~715,000 mi, complaint #1510802
  2. #2

    engine stall or no start

    16 stranded, 49 unsafe

    65
    incidents
    Typical range: 60,000–125,000 mi

    Median 90,000 mi, based on 94 reports (17% had no usable mileage)

    • "TRAVELING SOUTH AT SPEED OF 55 TO 60MPH HORN STARTED BLOWING WINDSHIELD WIPERS COME ON AND WINDSHIELD WASHERS COME ON I TRY TO SHUT WASHER AND WIPERS OFF WITH SWITCH THAT DID NOT STOP THEM FROM WORKING NEXT ALL THE LITTLE WARNING LIGHTS WERE ON I LOOK AT THE…"~9,850 mi, complaint #935514
    • "FIRST THE TRANSMISSION WENT OUT AT ABOUT 60000 MILES HAD THAT FIXED NOW HAS PROBLEM STARTING"~60,000 mi, complaint #1238768
    • "THIS CAR HAS DIFFICULTY STARTING. THE BATTERY WAS CHECKED, REPLACED AND IT STILL HAPPENS. ALSO, THE CAR WILL STALL WHEN GOING BETWEEN 20-30 MILES PER HOUR. IT IS A VERY SCARY SITUATION."~89,000 mi, complaint #1421202
    • "FOR A WEEK I HAD TROUBLE GETTING VEHICLE TO START, ON 9/10/15 ONLY 5 MONTHS AFTER BUYING VEHICLE IT STARTING LOOSING POWER WHILE I WAS DRIVING [REDACTED ADDRESS]. NO LIGHTS CAME ON INDICATING THERE WAS NO POWER IT JUST STARTED SLOWING DOWN, SO I PULLED OVER W…"~125,000 mi, complaint #1228590
    • "The contact owns a 2011 Chrysler Town & Country. The contact stated that on numerous occasions while driving at various speeds, the power steering failed. As a result, the steering wheel was difficult to maneuver then the vehicle stalled. The contact stated th…"~275,000 mi, complaint #1837775
  3. #3

    wiring harness

    3 stranded, 48 unsafe, 3 annoyance

    54
    incidents
    Typical range: 74,000–107,500 mi

    Median 95,000 mi, based on 76 reports (22% had no usable mileage)

    • "THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: P25/14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. DEALER CHAPMAN MOTORS REMOVED S…"~21,261 mi, complaint #1146229
    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25 MPH, THE VEHICLE INTERMITTENTLY STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRELESS WIN MODULE FAILED AND NEEDED TO BE REPLAC…"~57,711 mi, complaint #1552985
    • "WHILE DRIVING OUR 2011 CHRYSLER TOWN & COUNTRY LTD. ON A CITY STREET, THE VEHICLE LOST ALL POWER WHICH ALMOST CAUSED US TO HAVE A SEVERE ACCIDENT AS THERE WAS TRAFFIC RON FRONT OF AND BEHIND US.. BECAUSE OF THIS, WE LOST POWER STEERING AND POWER BRAKES. MY HUS…"~84,800 mi, complaint #1619784
    • "The contact owns a 2011 Chrysler Town and Country. The contact stated that the vehicle failed to start-up. In addition, there was an abnormal exploding noise coming from the vehicle while driving approximately 40 to 50 MPH. The contact mentioned that the winds…"~107,000 mi, complaint #1780873
    • "The contact owns a 2011 Chrysler Town and Country. The contact stated that while driving at 45–50 MPH, the complete electrical system shut down. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who stated that the el…"~186,000 mi, complaint #1977545
  4. #4

    adas blind spot

    43 unsafe, 5 annoyance

    48
    incidents
    Typical range: 42,000–58,000 mi

    Median 50,000 mi, based on 65 reports (2% had no usable mileage)

    • "WE OWN A 2011 CHRYSLER TOWN AND COUNTRY VAN WHICH WAS PURCHASED IN MARCH 2011. THE VAN HAS A BLIND SPOT MONITOR RADAR SYSTEM TO INDICATE WHEN VEHICLES ARE NEAR YOU ON EITHER SIDE. WE NOTICED THAT THE LEFT SIDE SYSTEM DID NOT TURN ON THE WARNING UNTIL THE OVE…"~12,793 mi, complaint #899801
    • "THE BLIND SPOT DETECTION SYSTEM STOPPED WORKING. UPON FURTHER INVESTIGATION, IT WAS DETERMINED THAT BOTH SENSORS IN THE REAR QUARTER PANELS AND 1 PLUG NEED TO BE REPLACED. THE RIGHT REAR SENSOR WAS COMPLETED CORRODED THROUGH AND SEPARATED APART. THE PLUG FOR T…"~42,000 mi, complaint #1193324
    • "WHILE DRIVING AT NIGHT, A FAULT APPEARED IN THE DASH STATING THAT THE BLIND SPOT DETECTION SYSTEM NEEDED SERVICE. THE BLIND SPOT INDICATORS IN EACH SIDE VIEW MIRROR STAYED ILLUMINATED. AT NIGHT THESE ORANGE LIGHTS ARE DISTRACTING TO THE DRIVER. SINCE THEY A…"~50,000 mi, complaint #1089166
    • "BLIND SPOT DETECTION SENSORS AND REAR BACK UP SENSORS HAVE MALFUNCTIONED AND NO LONGER OPERATE. *TR"~60,000 mi, complaint #1156571
    • "BLIND SPOT DETECTION FAILURE-BLIND SPOT LIGHTS ON SIDE MIRRORS WILL NOT TURN OFF. BEEPING INSIDE THE CAR WILL NOT STOP. FAILURE ENGAGES REGARDLESS IF THE VEHICLE IS STOPPED OR MOVING AND REGARDLESS OF WHETHER OR NOT ANYTHING IS IN THE BLINDSPOT. THIS SHOULD…"~135,000 mi, complaint #1533654
  5. #5

    fuel pump

    12 stranded, 23 unsafe

    35
    incidents
    Typical range: 70,000–123,000 mi

    Median 89,000 mi, based on 49 reports (13% had no usable mileage)

    • "FUEL PUMP RELAY IS STUCK RESULTING IN CONTINUOUS PUMP RUNNING CAUSING DEAD BATTERY OVERNIGHT AND VEHICLE NOT STARTING."~13,500 mi, complaint #1705255
    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. ONCE THE CONTACT INSERTED THE KEY INTO THE IGNITION SWITCH, THE VEHICLE WOULD NOT START. THE CONTACT HAD TO TURN THE IGNITION SWITCH FOUR TIMES FOR THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO AN INDEPEN…"~72,000 mi, complaint #1543661
    • "I BELIEVE THAT THE TIPM FUEL PUMP RELAY IS CAUSING THE ISSUES. IT HAS LEFT THE FUEL PUMP ON WHEN THE ENGINE AND POWER WAS OFF WITH THE KEY OUT OF THE VEHICLE. IT HAS MANY TIME CRANKED WITHOUT STARTING, WHILE STATIONARY WITH THE ENGINE COLD AND ALSO WHILE HOT.…"~89,107 mi, complaint #1427881
    • "FUEL PUMP RELAY GAVE OUT AND UNLIKE THE DURANGO AND GRAND CHEROKEE IT'S NOT ON RECALL IT'S ALSO 1000 DOLLAR PART THAT THEY KNOW IS BAD, IT STOPPED WORKING FOR ME ON THE HIGHWAY HAD TO COAST TO THE ICY SHOULDER AND SLIPPED INTO THE DITCH ALMOST FLIPPED BECAUSE…"~120,000 mi, complaint #1533870
    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE ETC WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE APPROXIMATELY FOUR TIMES, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED BY AA…"~217,000 mi, complaint #1513441
  6. #6

    other

    7 unsafe, 25 annoyance

    32
    incidents

    Commonly reported, insufficient mileage data - n=18, median 32,000 mi, no reliable range below 25 reports.

    • "I STARTED OUR 2011 CHRYSLER TOWN & COUNTRY, STEPPED ON THE PARKING BRAKE PEDAL TO RELEASE THE BRAKE. WHEN I GOT TO 65 M.P.H. THE HOOD STARTED SHAKING. I REALIZED THAT WHEN I RELEASED THE PARKING BRAKE THAT MY TOE MUST HAVE TRIPPED THE HOOD RELEASE LEVER. TH…"~8,500 mi, complaint #926551
    • "TL-THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING 20 MPH, A PEASSENGER INFORMED INFORMED HER THAT SHE FORGOT TO CLOSE THE REAR SLIDING DOOR. THE CONTACT STATED THAT THERE WAS NOT ALERT THAT TOLD HER THAT THE DOOR WAS OPEN W…"~19,000 mi, complaint #1009503
    • "IN JUNE OF 2014 WE TOOK OUR VAN TO SHIVLEY MOTORS CHAMBERSBURG PA FOR INSPECTION.WAS TOLD OF RECALL AND THE SWITCH WAS DISCONNECTED. IT IS NOW ALMOST APRIL OF 2015 AND THE SWITCH HAS NOT BEEN REPLACED. CONTACTED DEALER AND THEY SAID PART NOT AVAILABLE. CALLED…"~34,092 mi, complaint #1169695
    • "I HAVE BEEN NOTIFIED OF NEED TO REPLACE REAR QUARTER VENT WINDOW SWITCH. HAVE CALLED DEALER REPEATEDLY EVERY TWO WEEKS, SAME STORY - NO PARTS AVAILABLE, FOR THE PAST TWO MONTHS SINCE RECEIVING THE NOTICE THAT PARTS WERE AVAILABLE TO CORRECT THIS ISSUE. DEALE…"~50,000 mi, complaint #1173568
    • "The contact owns a 2011 Chrysler Town and Country. The contact stated that the vehicle was parked at his residence in the driveway, the contact stated a friend knocked on the door and informed the contact that the vehicle was on fire. The contact stated the fi…"~150,000 mi, complaint #1938412
  7. #7

    battery and charging

    12 stranded, 14 unsafe

    26
    incidents
    Typical range: 67,000–110,000 mi

    Median 95,000 mi, based on 41 reports (11% had no usable mileage)

    • "VEHICLE EXPERIENCED A COMPLETE BREAKDOWN WHILE BEING DRIVEN. THE BATTERY WARNING LIGHT HAD COME ON INTERMITTENTLY FOR TWO DAYS AND HAD IT CHECKED TWICE AND WAS TOLD THE BATTERY WAS FINE. WHILE DRIVING ON HIGHWAY, WARNING LIGHTS STARTED APPEARING ON INSTRUMEN…"~19,986 mi, complaint #1127884
    • "THE ALTERNATOR FAILED AND BURNED UP AND COOKED THE BATTERY. THERE WAS A RECALL ON THE CHRYSLER 300 AND OTHER MODELS WITH THE SAME ENGINE AND ALTERNATOR. I FEEL MY VEHICLE SHOULD BE RECALLED TOO. THE COST WAS $1,000!"~75,000 mi, complaint #1469050
    • "CAR IS GETTING HARDER TO START HAVE TO KEEP TURNING THE KEY MULTIPLE TIMES TO START CAR,ONE DAY THE BATTERY NEEDED A JUMP TO START DON,T KNOW WHAT DRAINED NEW BATTERY,CAR WAS ALWAYS PARKED WHEN THE START PROBLEM OCCURRED MOSTLY OVER NIGHT THEN VERY HARD TO STA…"~95,000 mi, complaint #1338990
    • "THIS VEHICLE IS A DANGER TO FAMILIES DRIVING. THE VAN JUST LOOSES POWER WHILE ON FREEWAY DUE TO ITS ELECTRICAL MALFUNCTIONS. TOTALLY INTEGRATED POWER MODULE FAILURE IS SO DANGEROUS AND SHOULD BE TAKEN CARE. MY VAN DIED WHILE I WAS DRIVING ON THE HIGHWAY AND IF…"~110,000 mi, complaint #1374279
    • "VAN BATTERY IS DEAD EVERY MORNING. FUEL PUMP COUNTINOUSLY RUNS EVEN AFTER VAN IS TURNED OFF. SOMETIMES STALES WHILE DRIVING. VERY DANGEROUS ESPECIALLY WITH OUR CHILDREN IN THE VAN."~165,000 mi, complaint #1629429
  8. #8

    brake pads and rotors

    22 unsafe, 2 broken

    24
    incidents
    Typical range: 18,000–43,000 mi

    Median 30,000 mi, based on 29 reports (6% had no usable mileage)

    • "AFTER 8000 MILES, VEHICLE BEGAN TO SHAKE WHEN APPLYING BRAKES AT SPEEDS OVER 50 MPH. DEALER REPLACED BRAKES. NOW SIX MONTHS LATER AT ABOUT 15,000 MILES VEHICLE IS SHAKING AGAIN WHEN APPLYING BRAKES AT SPEEDS OVER 50 MPH. *TR"~8,000 mi, complaint #951900
    • "I TOOK MY VEHICLE IN FOR SERVICE BECAUSE THE BRAKE PEDAL WAS VIBRATING. THE DEALER STATED THE REAR BRAKES WERE WORN OUT. I THINK THIS IS VERY UNCOMMON SINCE THE VEHICLE ONLY HAS 18816 MILES. *TR"~18,816 mi, complaint #973226
    • "WE NOTICED WHEN COMING OFF OF THE FREEWAY A PULSATING/RUMBLING NOISE COMING FROM THE REAR OF THE VEHICLE. TOOK IT TO THE DEALER AND THEY TOLD US THE BRAKES WERE WORN AND NEEDED TO BE REPLACED SOMETIME SOON. OUR VAN NOW HAS 34,000 MI AND OUR REAR BRAKES ARE NOW…"~28,000 mi, complaint #975613
    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR DRIVER" SIDE BRAKE WAS MAKING A LOUD ABNORMAL SOUND. THE CONTACT STATED THAT HE REPLACED THE CALIPERS ON THE SAME WHEEL SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER.…"~32,000 mi, complaint #1076693
    • "VAN IS DRIVEN BY TWO SENIORS WHO DO NOT ABUSE BRAKES. AT 27000 MILES, ROTORS REQUIRED TURNING DUE TO WARPAGE. AT 49000 MILES, PROBLEM HAS RECURRED AND ROTORS WILL AGAIN REQUIRE SERVICE OR REPLACEMENT."~49,000 mi, complaint #1224382
  9. #9

    transmission automatic

    1 stranded, 17 unsafe, 1 annoyance

    19
    incidents

    Commonly reported, insufficient mileage data - n=19, median 46,000 mi, no reliable range below 25 reports.

    • "TRANSMISSION PRODUCES A LOUD KNOCK AND SHAKES CAR WHEN PLACED INTO DRIVE FROM A STOP. DEALER STATED THAT VAN SHIFTS AS DESIGNED AND COULD NOT REPAIR. VEHICLE CONTINUES TO KNOCK AND SHAKE INTERMITTENTLY WHEN PLACED IN DRIVE EVEN WHEN PLACED IN DRIVE SLOWLY AND…"~500 mi, complaint #951902
    • "TRANSMISSION CLUNKS WHEN SHIFTING INTO REVERSE. DOES THIS FREQUENTLY. NOTED IT FIRST A FEW THOUSAND MILES AGO, STILL DOING IT, ALSO NOTED THAT IT ROLLS BACK WHEN ON A SLIGHT INCLINE WHEN AT A STOP SIGN ON A HILL, MAYBE PART OF THE SAME PROBABLY OR MORE…"~4,000 mi, complaint #896212
    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE ON A SLIGHT INCLINE, THE VEHICLE MADE A JERKING MOTION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNO…"~46,000 mi, complaint #1123239
    • "WHEN DECELERATING FROM OVER 45 MPH ENGINE LIGHT COMES ON SHIFTS SUDDENLY TO 3RD OR 2ND GEAR. CODES P0733 P0734 P0792. CLEAR ENGINE CODES, DRIVES NORMAL UNTIL DECELERATION AT ELEVATED SPEEDS. TRANSMISSION SHIFTS NORMALLY OTHERWISE. THIS IS THE 62TE 6-SPEED TRAN…"~83,000 mi, complaint #1578322
    • "I CAME TO A COMPLETE STOP, SHIFTED THE VEHICLE IN PARK, THE VEHICLE'S BACK UP CAMERA CAME ON AND IT HAD THE R ILLUMINATED, INDICATING IT WAS IN REVERSE. I TRIED TO SLOWLY STEP ON THE GAS BUT IT WOULD NOT MOVE. I TRIED TO SHIFT TO ANOTHER GEAR AND IT WOULD NOT…"~128,000 mi, complaint #1604237
  10. #10

    key fob and immobilizer

    2 stranded, 14 unsafe, 1 annoyance

    17
    incidents

    Commonly reported, insufficient mileage data - n=24, median 60,000 mi, no reliable range below 25 reports.

    • "MY CAR HAS A "PUSH BUTTON" ELECTRONIC KEY SENSING START SYSTEM. I PARKED MY CAR, RADIO RUNNING, TOOK MY KEY FROM CAR, LOCKED CAR. CAR KEEPS RUNNING INDEFINITELY EVEN THOUGH KEY IS NOT IN PROXIMITY TO IGNITION. IF A DRIVER TAKES HIS KEYS FROM THE CAR AN…"~500 mi, complaint #894595
    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION. THE CONTACT HAD TO UNPLUG THE TERMINAL BATTERY IN ORDER FOR THE KEY TO RELEASE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTU…"~47,000 mi, complaint #1115078
    • "SO, STARTED WITH KEY FOBS NOT WORKING NEXT WAS THE AIR BAG LIGHT GOING OFF AND ON AND NOW IT WONT EVEN START. AFTER LETTING THE VAN SIT FOR A WILE IT WILL START HOWEVER NOW IT WILL JUST SHUT OFF WILE DRIVING."~60,000 mi, complaint #1200582
    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY WAS UNABLE TO TURN OVER IN THE IGNITION AND THE VEHICLE FAILED TO START. IN ADDITION, THE AUTOMATIC START FOB FAILED TO FUNCTION FOR MORE THAN TWO YEARS. THE DEALER (STEW HA…"~70,000 mi, complaint #1439597
    • "I DROVE TO THE GROCERY STOREAND PLACED THE VEHICLE IN PARK, TURNED OFF THE IGNITION, LOCKED THE DOORS AND SHUT THEM. I WENT SHOPPING AND CAME BACK OUT. THE KEY FOB WOULD NO LONGER UNLOCK THE DOORS. I USED THE MANUAL KEY TO GAIN ACCESS TO THE VEHICLE. I LOADED…"~140,000 mi, complaint #1541309
  11. #11

    power windows and locks

    11 unsafe, 3 broken, 3 annoyance

    17
    incidents

    Commonly reported, insufficient mileage data - n=19, median 34,000 mi, no reliable range below 25 reports.

    • "POWER SLIDING DOOR DOES NOT STOP CLOSING WHEN AN OBJECT IS ENCOUNTERED. MY WIFE WAS HURT BUT NOT SERIOUSLY INJURED WHEN SHE WAS CAUGHT IN THE DOOR WHILE IT WAS CLOSING. WE'RE CONCERNED THAT IF A CHILD WAS CAUGHT THEY WOULD BE MUCH MORE SERIOUSLY INJURED. C…"~3,000 mi, complaint #921231
    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO LOCK AND UNLOCK ELECTRONICALLY. THE WINDOW HAD TO BE OPENED IN ORDER TO UNLOCK AND LOCK THE DOOR. IN ADDITION, THE REAR DRIVER SIDE SLIDING DOOR CLOSE…"~20,000 mi, complaint #1103474
    • "THE AUTOMATIC SLIDING DOOR CLOSES ON IT OWN. WHEN YOU OPEN THE POWER SLIDING DOOR IN ANY OF THE 4 AVAILABLE WAYS, THE DRIVERS OVERHEAD BUTTON, DOOR POST BUTTON, PULLING AND RELEASING THE DOOR HANDLE OR WITH THE KEY FOB BUTTON THE PASSENGER SLIDING DOOR OPE…"~34,000 mi, complaint #1100901
    • "WHEN LOCKING AND UNLOCKING DOOR LOUD BUZZING SOUND"~70,027 mi, complaint #1718241
    • "LEFT SIDE PASSENGER AUTO SLIDING DOOR AUTO LOCKING SYSTEM. WHEN SYSTEM WOULD AUTO LOCK, IT WOULD NOT UNLOCK IN EITHER THE AUTO MODE, ELECTRICALLY BY FOB OR DOOR LOCK ELECTRIC SWITCH AND MOST DANGEROUS, UNABLE TO MANUALLY MOVE THE LOCK RELEASE TAB ON THE DOO…"~199,000 mi, complaint #1648088
  12. #12

    starter

    4 stranded, 10 unsafe

    14
    incidents

    Commonly reported, insufficient mileage data - n=17, median 67,000 mi, no reliable range below 25 reports.

    • "LOST POWER WHILE DRIVING ON HIGHWAY. TOWED HOME. TRIED TO START AND WOULDN'T TURN OVER. COULD ONLY START IN NUTURAL DROVE TO DEALERSHIP COUKDNT TURN OFF OR WOULDNT START. DIAGNOSED AS THE TIP WENT OUT."~13,000 mi, complaint #1718529
    • "SITTING STILL CAR WILL NOT START,HOWEVER WHEN YOU REMOVE KEY FOB FROM DASH AND PUT BACK INI IT MAY START,HAD TO GARAGE THEY REPLACED BATTERY AND STARTER STILL DOING IT CHRYSLER SAID THEY DON'T KNOW WHATS WRONG HAD TO GARAGE 4 TIMES NO CODES JUST HAD IT TOWED…"~53,000 mi, complaint #1301079
    • "CAR WILL NOT START FROM "PARK" OCCASIONALLY. LIGHTS WILL WORK, GAUGES WILL WORK, STARTER WILL NOT CRANK TO TURN THE ENGINE OVER. THIS USUALLY OCCURS WHEN VEHICLE IS AT NORMAL OPERATING TEMPERATURES, AFTER DRIVING TO THE STORE AND TURNING IT OFF. THEN TRYING TO…"~64,980 mi, complaint #1421894
    • "VEHICLE CRANKS, STARTER SOMETIMES STAYS ENGAGED FOR EXTENDED PERIOD OF TIME, BUT FAILS TO START DUE TO FUEL PUMP RELAY FAILURE IN TOTAL INTEGRATED POWER MODULE ( TIPM/FUSEBOX). SOMETIMES WILL START, RUN, THEN DIE. AFTER MULTIPLE ATTEMPTS, WILL FINALLY START, S…"~99,500 mi, complaint #1616721
    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT IT TOOK APPROXIMATELY THREE TO FIVE ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO SOUTH CHICAGO CHRYSLER AND JEEP (LOCATED AT [REDACTED ADDRESS], CHICAGO, IL 60636) WHERE…"~188,793 mi, complaint #1628543
  13. #13

    airbag system

    11 unsafe, 1 broken

    12
    incidents

    Commonly reported, insufficient mileage data - n=17, median 83,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED AT 45 MPH AND PUSHED INTO A PRECEDING VEHICLE. THE AIR BAG LIGHT INDICATED THAT THE AIR BAGS DEPLOYED, BUT THEY DID NOT. THERE WERE NO INJURIES. THE CON…"~13,000 mi, complaint #926856
    • "THE VEHICLE 'CHARGING SYSTEM LIGHT', 'TIRE PRESSURE MONITORING SYSTEM (TPMS) LIGHT', AND 'AIRBAG WARNING LIGHT' HAVE STAYED ON. THE TIRES PRESSURE LIGHT FIRST TURN ON ABOUT 05/16/2014 THE AIRBAG LIGHT FIRST TURN ON 07/23/2014 WHILE DRIVING. THE CHARGING SYSTEM…"~55,558 mi, complaint #1095040
    • "RECENTLY I HAVE NOTICED THAT THE WINDSHIELD WASHER FLUID HAS BEEN LEAKING INTO THE FRONT PASSENGER SIDE AIR BAG COMPARTMENT. WHEN I TRY TO WASH THE BACK WINDOW IT JUST POURS OUT OF THE AIR BAG COMPARTMENT."~119,955 mi, complaint #1550235
    • "I WAS IN TWO ACCIDENTS AND THE AIRBAG DID NOT DEPLOY. THE ELECTRICAL FOR THE TRUNK AND WINDOWS DO NOT WORK, AND THE DOOR ELECTRICAL IS A FIRE HAZARD."~145,000 mi, complaint #1564962
    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN, A VEHICLE WAS T-BONED BY WHILE IN THE MIDDLE OF AN INTERSECTION WHICH PROPELLED THE VEHICLE INTO THE CONTACT'S VEHICLE HEAD ON. THE AIRBAGS DID NOT DEPLO…"~150,000 mi, complaint #1746687
  14. #14

    door latch and hinge

    12 unsafe

    12
    incidents

    Commonly reported, insufficient mileage data - n=16, median 60,000 mi, no reliable range below 25 reports.

    • "MY ALMOST 2 YEAR OLD GOT HIS HAND FULLY CAUGHT IN THE SLIDING DOOR, EVEN THOUGH IT IS SUPPOSED TO HAVE A SAFETY FEATURE WHICH WOULD PREVENT IT. THE DOOR WAS CLOSING, CLOSED AND FULLY ENGAGED THE LOCKS ON HIS HAND. HIS HAND WAS LODGE FAR ENOUGH INTO THE DOOR…"~6,100 mi, complaint #917371
    • "2011 CHRYSLER TOWN AND COUNTRY. THE SLIDING DOORS FAILED TO REMAIN OPEN AND IT AUTOMATICALLY CLOSED.THE DOOR REQUIRED EXCESSIVE FORCE TO AVOID CLOSING AND PREVENTING AN INJURY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED ON TWO SEPARATE OCCASIONS W…"~30,000 mi, complaint #1226586
    • "MY 2011 CHRYSLER TOWN AND COUNTRY REAR LIFT GATE OPENS AND CLOSES AT WILL WHEN PARKED AND KEY IN NOT TURNED ON. I HAVE ALSO NOTED A FEW TIMES WHEN THE ENGINE HAS ALSO STARTED UP WITH OUT USING THE REMOTE. AND IN ONE INSTANCE WHILE DRIVING THE LCD SCREEN IN…"~40,000 mi, complaint #1326658
    • "THE DRIVER SIDE DOOR OF MY CHRYSLER TOWN AND COUNTRY HAS SUDDENLY SEIZED AND REFUSES TO OPEN. I HAVE RESEARCHED THE PROBLEM AND IT APPEARS TO BE A FAULTY ACTUATOR. IN MY RESEARCH I FOUND MANY OTHERS WITH SIMILAR PROBLEMS AND THOUGHT IT A SAFETY CONCERN. IF MY…"~115,000 mi, complaint #1644627
    • "THE ACTUATOR FAILED ON THE DRIVER SIDE SLIDING DOOR. THE DOOR IS COMPLETELY STUCK AND WILL NOT OPEN MANUALLY MAKING DRIVING A VERY DANGEROUS SITUATION."~140,000 mi, complaint #1681358
  15. #15

    brake hydraulics

    9 unsafe

    9
    incidents

    Commonly reported, insufficient mileage data - n=15, median 42,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOOR BOARD AND THE VEHICLE FAILED TO STOP. THE CONTACT MENTIONED THAT THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DE…"~25,465 mi, complaint #1006089
    • "BRAKE PADS REPLACED AT 44,000 MILES. AT 46,000 MILES THE BRAKES STARTED VIBRATING THE ENTIRE CAR (LIKE ABS PULSATING X10) REGARDLESS OF SPEED. DEALER FOUND LOCKED CALIPER PINS WHICH HAD WARPED THE ROTORS ON THE LEFT SIDE. THIS IS A COMMON PROBLEM. SO COMMO…"~46,000 mi, complaint #1078021
    • "The contact owns a 2011 Chrysler Town and Country. The contact stated that while merging at an undisclosed speed, he attempted to slow the vehicle by applying the brake pedal, which failed to slow the vehicle rapidly enough to avoid a collision. As a result, t…"~52,000 mi, complaint #1899877
    • "I SMELLED SOMETHING BURNING ON THE DRIVER'S SIDE OF THE VEHICLE. AFTER DRIVING A SHORT DISTANCE (15 MINUTES) I FOUND THE TIRE WAS VERY HOT. THE CAR HAD PREVIOUSLY BEEN INSPECTED 3 WEEKS PRIOR, HAD BRAKE PADS REPLACED, AND INSPECTION DETECTED NO ISSUES. HAD CA…"~67,000 mi, complaint #1436313
    • "THE BRAKES RR WILL LOCK WHILE DRIVING IN THE HWY"~111,057 mi, complaint #1693662
  16. #16

    engine internal

    1 stranded, 6 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=10, median 67,500 mi, no reliable range below 25 reports.

    • "VEHICLE PARKED IN HOMEOWNER'S DRIVEWAY ERUPTED IN FLAMES AT APPROXIMATELY 12.45 AM ON SEPTEMBER 3RD. VEHICLE WAS SHUT OFF FOR OVER FOUR(4) HOURS. ENGINE WAS RELATIVELY COOL AS IT WAS ONLY DRIVEN FOR FIVE MINUTES PRIOR TO 8 PM ON THE 2ND OF SEPTEMBER. NEIGHBOR…"~21,000 mi, complaint #1111767
    • "OIL FILTER HOUSING HAS PRESSURE RELIEF VALVE ALONG PLASTIC SHAFT THAT GUIDES UP THROUGH OIL FILTER. THIS VALVE OR SHAFT CAN BREAK OFF CAUSING CATASTROPHIC ENGINE FAILURE. PRESSURE RELIEF VALVE CAN CAUSE THE ENGINE TO REMAIN IN THE BYPASS START UP PHASE. NOT ON…"~60,000 mi, complaint #1303283
    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THREE INDEPENDENT MECHANICS TO BE DIAGNOSED. THE CONTACT WAS IN…"~75,000 mi, complaint #1662524
    • "AT 103,XXX MILES, MY VAN'S ENGINE SEIZED UP ON OUR WAY TO OUR WEDDING. I TOOK IT TO A CHRYSLER CERTIFIED MECHANIC IN WEST BRANCH, IOWA, AND WAS TOLD MY CONNECTING RODS BUSTED APART. THE ENGINE HAD PLENTY OF OIL IN IT AND THE ENGINE DID NOT OVERHEAT. CHRYSLE…"~103,400 mi, complaint #1491518
    • "MY VAN WITHOUT WARNING STARTED RUNNING ROUGHT IN DRIVE, SHAKING, ENGINE LIGHT CAME ON BLINKING FAST TOOK IT TO MECHANIC. IT SHOWS ALL CYCLINDERS HAVE SEVERE MISFIRING ISSUES. THEY CAN NOT FIGURE OUT WHY AND TOLD ME TO TAKE TO CHRYSLER DEALERSHIP. THIS VAN RUNS…"~150,000 mi, complaint #1606489
  17. #17

    seatbelt and pretensioner

    4 unsafe, 2 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "THE REAR SEAT BELTS DO NOT RESTRAIN THE PASSENGERS DUE TO THE POSITION OF THE SHOULDER STRAP. THE SHOULDER STRAP WAS TOO FAR FORWARD AND COULD NOT BE USED TO RESTRAIN CHILDREN IN THE VEHICLE. *TR"~500 mi, complaint #951903
    • "THE FRONT PASSENGER SEAT BELT ALERT SYSTEM DOES NOT FUNCTION ON MY NEW 2011 CHRYSLER TOWN AND COUNTRY LIMITED. I HADN'T NOTICED THIS FACT UNTIL A PASSENGER COMMENTED IN SURPRISE THAT HER SEAT BELT WAS NOT FASTENED. THIS WAS AT THE END OF A DRIVE ACROSS TOWN. I…"~1,500 mi, complaint #848518
    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC SIGNAL, SHE NOTICED THAT THE REAR DRIVER'S SIDE SEAT BELT WAS DETACHED FROM THE SIDE PILLAR, CAUSING THE CHILD SEAT TO TOPPLE OVER INTO THE MIDDLE OF THE…"~10,000 mi, complaint #1002484
    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR SEAT BELTS DID NOT RESTRAIN THE PASSENGERS DUE TO THE POSITION OF THE SHOULDER STRAP. THE CONTACT NOTICED THAT THE SHOULDER STRAP FOR THE SEAT BELTS WOULD LIE ON THE PASSEN…"~20,000 mi, complaint #939026
    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THE PASSENGER SEAT BELT WARNING CHIME WAS MALFUNCTIONING. THE CONTACT MENTIONED THAT IF THE PASSENGER DID NOT SECURE THE SEAT BELT, THE WARNING CHIME WOULD NOT COME ON. THE VEHICLE WA…"~28,150 mi, complaint #1078953
  18. #18

    unintended acceleration

    6 unsafe

    6
    incidents

    Commonly reported, insufficient mileage data - n=11, median 91,000 mi, no reliable range below 25 reports.

    • "WHILE TRAVELING SOUTHBOUND ON TEXAS STATE HIGHWAY 195 APPROXIMATELY 5 MILES SOUTH OF FLORENCE, TEXAS I ENGAGED MY VEHICLE PASSING GEAR AND PASSED ANOTHER SOUTHBOUND VEHICLE. I REENTERED THE SOUTHBOUND LANE AND TOOK MY FOOT OFF THE ACCELERATOR. THE VEHICLE CONT…"~1,250 mi, complaint #881940
    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE STOPPED AT A TRAFFIC LIGHT, THE CONTACT'S VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJ…"~57,398 mi, complaint #1276968
    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO THE FLOORBOARD AND THE VEHICLE HESITATED TO ACCELERATE. AFTER THE CONTAC…"~75,000 mi, complaint #1174773
    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE INDEPENDENTLY ACCELERATED FROM 30 MPH TO APPROXIMATELY 65 MPH WITHOUT WARNING. ADDITIONALLY, WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE RPMS REVV…"~136,000 mi, complaint #1574630
    • "WIFE WAS DRIVING. THEN ENGINE WENT TO FULL THROTTLE, WOULD NOT SLOW DOWN. SHE RODE THE BRAKES ALL THE WAY HOME, SWITCHED FROM NEUTRAL TO DRIVE, VAN WOULD JUMP INTO GEAR WHEN SHE WOULD SHIFT BACK TO DRIVE, FELT LIKE BRAKES WERE NOT WORKING WELL ENOUGH (PROBABL…"~153,000 mi, complaint #1671317
  19. #19

    backup camera

    3 unsafe, 2 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "VEHICLE BACK UP CAMERA TOO DIM AND NOT VISIBLE IN BRIGHT SUNLIGHT. *TR"~2,000 mi, complaint #951904
    • "TL*THE CONTACT OWNS A 2011 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED DURING SUNNY WEATHER CONDITIONS THE REAR VIEW CAMERA MONITOR MADE IT DIFFICULT TO DISPLAY IMAGES OR SEE OBJECTS ON THE SCREEN. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THERE WA…"~3,700 mi, complaint #860233
    • "THE BACKUP CAMERA WAS NOT DISPLAYING ON THE MONITOR. THE FUSE WAS BURNT OUT. WHEN THE FUSE WAS REPLACED SMOKE POURED OUT OF THE RIGHT REAR TAILLIGHT. DEALER SERVICE SAID THE SHORT IS BEING CAUSED BY CORRODED BLIND SPOT DETECTOR MODULE. THE BLIND SPOT DETEC…"~100,000 mi, complaint #1186690
  20. #20

    engine cooling

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "CHRYSLER"S BEST KEPT SECRET, FLAWS IN THE CYLINDER HEADS OF THEIR NEW 283 HP V6 ENGINE. THE ENGINE OVER HEATS AT HIGHWAY SPEEDS, MINE RAN AS HIGH AS 244 DEGREES F. AND THE AC WOULD NOT WORK ON A HOT DAY AND A LONG TRIP. THE DEALER DID NOT KNOW ABOUT THIS PROB…"~950 mi, complaint #876453
    • "NOTICED OIL DRIPPING ON THE FLOOR OF THE GARAGE. .UNABLE TO LOCATE SOURCE AT HOME. TO MAINT SHOP FOUND OIL FILTER HOUSING ( ACTUALLY PART OF OIL/COOLANT HEAT EXCHANGER) SEALS LEAKING ON TOP OF THE ENGINE BLOCK BELOW THE INTAKE ASSEMBLY. IMPOSSIBLE TO SEE V…"~164,000 mi, complaint #1648082
  21. #21

    engine head gasket

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I HAD TO HAVE THE CYLINDER HEAD REPLACES ON MY T & C PENTASTAR 3.6 V-6 ENGINE. IN RESEARCHING THIS I SEE THAT IT IS A LIMITED NUMBER OF CARS BUT THE T&C IS NOT MENTIONED. I AM REPORTING THIS BECAUSE PERHAPS IT IS A MUCH LARGER NUMBER OF ENGINES AND THERE HAS…"~28,750 mi, complaint #1009499
    • "-VEHICLE OPERATED NORMALLY, HOWEVER ROUGH IDLE AT LOW SPEEDS WAS NOTICED IN JUNE 2013. -CHECK ENGINE LIGHT CAME ON SHORTLY AFTER, HOWEVER WOULD GO OUT AFTER A COUPLE OF DRIVING CYCLES. -ON JULY 14, [REDACTED ADDRESS], THE ENGINE SUDDENLY LOST POWER AND SPEED…"~41,000 mi, complaint #1001757
    • "The contact owns a 2011 Chrysler Town and Country. The contact stated while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted after a while. The vehicle was taken to Holcombe Automotive, w…"~77,564 mi, complaint #2049256
    • "HEAD GASKET AND THE HEAT WONT WORK,IT COMES ON BUT NO HEAT THE SYSTEM COMES ON BY ITSELF- HEAT AND AIR."~161,519 mi, complaint #1494504
  22. #22

    seat mechanism

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THIS MINIVAN IS EQUIPPED WITH A FACTORY INSTALLED, ELECTRIC 3RD ROW SEAT. IT IS A SPLIT (2/3 -1/3) CONFIGURATION. THE SWITCHES TO CONTROL THESE SEATS ARE ON THE LEFT REAR PANEL JUST INSIDE THE DOOR JAM. THE OPTIONS ARE: STOW, NORMAL OR REAR FACING. YOU CAN CON…"~31,000 mi, complaint #1110326
  23. #23

    abs module

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2011 Chrysler Town and Country. The contact stated that while attempting to start the vehicle, the ABS module and Service Brake warning lights illuminated. The contact stated that the gear shift indicator also failed to operate as needed. A…"~86,000 mi, complaint #2127143
  24. #24

    alignment and pull

    3 unsafe

    3
    incidents

    Commonly reported, insufficient mileage data - n=10, median 3,500 mi, no reliable range below 25 reports.

    • "TODAY I NOTED THAT BOTH MICHELIN AS ENERGY SAVER 225 65 R17 FRONT TIRES ARE CUPPING ON OUTSIDE EDGE, STEERING HAS BEEN VERY SENSITIVE AT HIGH SPEED, VEHICLE WANDERS EASILY ON THE FREEWAY REQUIRING FREQUENT STEERING CORRECTION. IT IS THE ALIGNMENT OF THE "CAS…"~3,500 mi, complaint #883015
    • "NOISY TIRES, 225 65R 17 MICHELIN ENERGY A/S FEATHERING ON OUTSIDE EDGES ON FRONT TIRES. ALIGNMENT CHECKED AND FOUND TO BE IN SPEC BY DEALER. TIRERACK RATES THIS TIRE VERY HIGH, BUT AFTER A FEW THOUSAND MILES, THEY ARE ALREADY SHOWING SIGNS OF ABNORMAL WEAR AND…"~3,500 mi, complaint #885716
    • "SLIGHTLY BEFORE 9,000 MILES I STARTED NOTICING A SLIGHT SHIMMY OF THE STEERING WHEEL WHEN THE BRAKES WERE APPLIED WHEN DRIVING OVER 50MPH. THIS CONDITION DID NOT OCCUR CONSISTENTLY, BUT WAS SPORADIC. AS TIME HAS PAST, THIS CONDITION HAS BECOME MUCH MORE FREQUE…"~9,000 mi, complaint #943148
  25. #25

    lighting exterior

    1 unsafe, 2 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WE NOTICED ON 12/28/2014, AND CURRENTLY STILL HAVE, BEADS OF WATER BUILT UP ON THE INSIDE OF ONE OF THE TWO PLASTIC HEADLIGHT LENSES. THIS COULD BE DETRIMENTAL TO BEING SEEN AT NIGHT. COULD THE WATER ALSO CAUSE AN ELECTRICAL SHORT WHICH WOULD DISABLE THE HEA…"~15,400 mi, complaint #1144316
  26. #26

    mirror

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "THE TURN SIGNAL LENSES ON THE OUTSIDE MIRRORS, FALL OFF, GREATLY DIMINISHING THE BRILLIANCE OF THE TURN SIGNAL."~36,000 mi, complaint #1216290
    • "TURN SIGNAL LAMP ON BOTH MIRRORS DEFECTIVE. COVER COMES OFF EXPOSING THE ELECTRICAL BOARD WITH THE LIGHTS. BOTH SIDES NOT FUNCTIONING. THIS APPEARS TO BE A COMMON ISSUE ON THE INTERNET. WE HAVE A CHRYSLER MAXIMUM CARE PLAN WHICH IT THE BEST WARRANTY CHRYSL…"~50,000 mi, complaint #1201433
  27. #27

    suspension arms and bushings

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "VEHICLE BEGAN APPROXIMATELY 30 MILES PRIOR WITH A WOBBLE/SWAY AT HIGHWAY SPEED. AFTER ANOTHER 20 MILES CLINKS DEVELOPED FROM RIGHT REAR. THE FINAL INCIDENT HAD THE RIGHT REAR WHEEL SEEMINGLY LOCK CAUSING ME TO BRING THE VEHICLE TO A SUDDEN STOP. AS IT TURNS…"~24,125 mi, complaint #1071746
    • "I WAS DRIVING WITH MY CHILDREN THROUGH A PARKING LOT WHEN OUR VAN STARTED MAKING A HORRIBLE SOUND....WHEN I PULLED OFF TO THE SIDE AND GOT OUT I SAW THAT THE RIGHT REAR TIRE WASN'T WHERE IT SHOULD BE AND THERE WAS A MEDAL PART HANGING DOWN. WE HAD THE VAN TOWE…"~32,000 mi, complaint #1183648
    • "TRAILING ARM ON RIGHT REAR PASSENGER SIDE OF THE VAN SNAPPED, WHIE 'I WAS DRIVING ON A CITY STREET CLOSE TO MY HOME. THE REAR OF THE VAN STARTED TO SHAKE VIOLENTLY I WAS ABLE TO BRING THE VEHICLE UNDER CONTROL AND STOP. I THEN PROCEEDED CAUTIOUSLY TO RETURN…"~90,900 mi, complaint #1372747
  28. #28

    tpms

    1 unsafe, 2 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE LOW TIRE INDICATOR LIGHT KEEPS COMING ON. WE'VE HAD TIRES CHECKED AT SEARS ,WHERE WE BOUGHT NEW TIRES ABOUT 2 YEARS AGO. TOTAL MILES ON VEHICLE IS 47,168., SO THESE TIRES ONLY HAVE @ 20,00. MILES ON THEM. SOMETIMES THE LIGHT JUST STAYS ON, RECENTLY WAS…"~47,000 mi, complaint #1324531
    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE TIRE PRESSURE WARNING LIGHT INDICATED THAT ONE OF THE TIRES HAD 0 PRESSURE. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DI…"~92,000 mi, complaint #1289148
    • "THE LOW PRESSURE WARNING LIGHT AND CHIMES REPEATEDLY GO ON AND OFF, SEVERAL TIMES A MINUTE, WHILE DRIVING WHEN THE TIRES ARE AT CORRECT PRESSURE. IT IS INCREDIBLY DISTRACTING WHILE DRIVING. "~107,011 mi, complaint #1199696
  29. #29

    trunk or liftgate

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRUNK LID OPENED INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTACT WAS INFORMED THAT THE REMOTE MADE CONTACT WI…"~20,000 mi, complaint #1236626
    • "WHILE VACUUMING OUT MY CAR, THE REAR LIFT DOOR FELL ONTO MY HEAD. NO MAJOR INJURY BUT COULD HAVE BEEN. REPLACED REAR DOOR STRUTS WHICH COST ME 199.26 TOTAL. THIS SHOULD HAVE BEEN COVERED BY THE MANUFACTURER AS THIS CAR IS ONLY 28 MONTHS OLD. NO EXCESSIVE US…"~41,000 mi, complaint #1015909
    • "ARRIVING IN A PARKING LOT, I PARKED MY CAR, OPENED THE TRUNK DOOR, AND BEGAN TO UNLOAD A STROLLER AND OTHER ITEMS OUT. I WALKED AROUND THE VEHICLE TO GET MY 3 YEAR OLD OUT OF HER SEAT. I INSTRUCTED HER TO WAIT BY HER DOOR. I BEGAN TO WALK AROUND THE VEHICLE TO…"~160,000 mi, complaint #1041213
  30. #30

    glass and windshield

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR WINDOW SHATTERED AFTER THE REAR DEFROSTER WAS ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILUR…"~35,464 mi, complaint #1138714
    • "ONE OF MY HEADLAMP LENS HAS A DEFECTIVE SEAL, RESULTING IN IT BEING COMPLETELY FOGGED OVER AND COVERED IN CONDENSATION. CHRYSLER WILL NOT REPAIR IT UNDER WARRANTY. I FEEL THIS IS A SAFETY HAZARD THAT AFFECTS THE HEADLAMP VISION AT NIGHT."~110,000 mi, complaint #1627055
  31. #31

    horn

    1 broken, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "HORN DOES NOT WORK AT STEERING WHEEL BUT WILL RANDOMLY BLOW WHEN A DOOR IS OPENED. THIS IS AN ONGOING OCCURRENCE SINCE "WHEN DID THIS HAPPEN" AS THE PROBLEM HAS NOT BEEN FOUND."~70,000 mi, complaint #1469735
    • "HORN WILL NOT HONK PUSHING HORN BUTTON, IT WILL HONK PUSHING PANIC ON KEY. DEALER SAID BAD WIRING AT AIR BAG 1000+ TO REPAIR REPLACING AIR BAG AS IT IS FAULTY. *TR"~85,000 mi, complaint #1157301
  32. #32

    instrument cluster

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "ELECTRONIC VEHICLE INFORMATION CENTER (EVIC) DISPLAYS INCORRECT MPG, ABOUT 10-11% HIGHER THAN ACTUAL MPG WHEN FILLING TANK AND COMPUTING BY CALCULATOR. SAYS 27 MPG, WHEN ONLY 24 MPG IS MEASURED WHEN PUMPING GAS. EVIC ALSO RANDOMLY RESETS IT SELF TO 18 MPG W…"~2,000 mi, complaint #933965
    • "GAUGE CLUSTER BEGINS TO FLICKER AND GUAGUAS BEGIN TO SPAZZ OUT. VEHICLE THEN SHUTS DOWN WHILE DRIVING. NO ISSUES WITH BATTERY OR ALTERNATOR."~112,000 mi, complaint #1497443
  33. #33

    parking brake

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THIS ACCIDENT HAPPENED TO MY WIFE ON DRIVEWAY WHEN THE VAN WAS PARKED. MY WIFE WAS ABOUT TO LEAVE FOR SHOPPING WHEN SHE REALIZED SHE FORGOT SOMETHING IN THE HOUSE SHE DECIDED TO GO BACK IN THE HOUSE(ENGINE WAS RUNNING) AND MY 14 YEAR OLD WAS SITTING IN THE VAN…"~13,000 mi, complaint #994930
    • "THE 2011 TOWN AND COUNTRY (AND DODGE CARAVAN) BE DRIVEN WITH THE EMERGENCY BRAKE ENGAGED WITHOUT THE DRIVER BEING AWARE. A RED WARNING LIGHT "BRAKE" LIGHTS UP WHEN THE VEHICLE IS PUT IN MOTION AND THE BRAKE IS ENGAGED, HOWEVER THERE IS NO AUDIBLE WARNING. THIS…"~22,000 mi, complaint #904340
  34. #34

    power steering hydraulic

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "IT SLAMS INTO GEARS BECAUSE HYDROLOGIC PUMP THAT WAS RECALLED IN THE S44 RECALL."~130,000 mi, complaint #1498625
  35. #35

    software or update

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHUT OFF IN THE OFF MODE AND THE KEY HAD TO BE REMOVED IN ORDER TO SHUT OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT TH…"~50,000 mi, complaint #1199763
  36. #36

    stability and traction control

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ON A STEEP HILL IN DRIVE THE VEHICLE ROLLS BACKWARD IF YOU TAKE YOUR FOOT OFF THE BRAKE. THIS IS VERY DANGEROUS AND DEALER SAYS IS NORMAL. *TR"~32,000 mi, complaint #982204
  37. #37

    steering electric assist

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "STEERING IS OVERSENSITIVE, VEHICLE OVERSTEERS VERY EASILY. DEALER PERFORMED 3 SOFTWARE UPGRADES, ONE TO EACH OF THESE MODULES: PCM, WIN AND STEERING SENSOR. STEERING IS NOT BETTER. THIS OVERSTEER SEEMS TO BE MORE OF A MECHANICAL DESIGN FLAW, AND FEELS UNST…"~3,000 mi, complaint #879250
    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL LETTER IN 2012 AND THE VEHICLE WAS REPAIRED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. AFTER THE REPAIR, THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT THE IGNITION WOULD NOT T…"~79,949 mi, complaint #1452404
  38. #38

    steering rack mechanical

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "WHEN BRAKING THE STEERING WHEEL AND CAR SHAKE.... HAVE HAD BRAKES CHECKED REPLACED POWER STEERING FLUID AND IT'S STILL HAPPENING ALSO HAS THE SAME PROBLEM IN REVERSE"~43,000 mi, complaint #1429927
    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN COUNTRY. WHILE DRIVING 50 MPH, THE STEERING WHEEL SHOOK AND MADE A HUMMING NOISE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. IN ADDITION, THE BLIND SPOT SENSOR MALFUNCTIONED AND CREATED A CONSTANT BEEPING NOISE. FURTH…"~58,000 mi, complaint #1260081
  39. #39

    tire failure

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY WITH MICHELIN GREEN X RADIAL X TIRES, LINE SIZE P225/65R17, DOT NUMBER: M33T00KX3111. THE CONTACT STATED THAT THE REAR PASSENGER SIDE TIRE EXPLODED WHEN SHE SLIGHTLY CRASHED INTO THE CURB WHILE IN REVERSE A…"~535 mi, complaint #881606
    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED TO 70 MPH. THE VEHICLE STARTED TO DECELERATE BUT ABNORMALLY ACCELERATED AGAIN UNTIL THE BRAKE WAS DEPRESSED AND BY THE CONTACT. THE ST…"~15,000 mi, complaint #931784
  40. #40

    torque converter

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "IN DRIVE, TRANSMISSION JERKS LIKE A FISH TUGGING ON A LINE AT LOW SPEEDS. IN REVERSE, TRANSMISSION PULSATES GREATLY WHEN BACKING UP AN INCLINED DRIVEWAY. NOT ALL THE TIME, BUT MORE AFTER IT IS RUN A WHILE. HAD VAN TO DEALER TWICE AND REFLASHED AND TESTED TRA…"~7,000 mi, complaint #933927
    • "The contact owns a 2011 Chrysler Town and Country. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The contact parked on the side of the road to check the engine oil, but no failure was found. The contact cont…"~149,990 mi, complaint #1808441
  41. #41

    transmission manual clutch

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE COULD NOT BE SHIFTED OUT OF PARK. THE CONTACT ALSO STATED THAT THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED…"~46,319 mi, complaint #1173998
    • "TAKATA RECALL", CAN NOT PUT VECHILE IN REVERSE WHEN YOU TURN IT ON, YOU HAVE TO TURN IT OFF THEN BACK ON AGAIN FOR IT TO MOVE FROM PARK TO EITHER REVERSE OR DRIVE."~76,000 mi, complaint #1295019
  42. #42

    wiper and washer

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "ON HIGHWAY, I SWITCHED ON HIGH BEAM, FT WIPERS TURNED ON AND WILL NOT TURN OFF. JNSTRUMENT LIGHTS, TURN SIGNALS, TAIL LIGHTS STOPPED WORKING, NO HIGH BEAM, NO STOP LIGHTS"~50,400 mi, complaint #1458429
    • "INTERMETINT WIPERS DON'T WORK,, BLIND SPOT DETECTION SYSTEM DOESN'T WORK"~120,000 mi, complaint #1615045
  43. #43

    acceleration loss or hesitation

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The van has a problem accelerating and also seems to stall while driving on the expressway before jumping quickly into acceleration there was a bad storm in Buffalo that I believe contributed to the problems of the Chrysler van "complaint #1895180
  44. #44

    adas lane keeping

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "LANE CHANGE ASSIST WENT OUT WHEN VEHICLE WAS UNDER 40,000 MILES PARKING ASSIST WENT OUT WHEN VEHICLE WAS UNDER 50,000 MILES."~48,000 mi, complaint #1350502
  45. #45

    cruise control conventional

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED. AS THE CONTACT ATTEMPTED TO APPLY THE BRAKES TO DEACTIVATE THE CRUISE CONTROL, THE VEHICLE CONTINUED TO ACCELER…"~11,700 mi, complaint #909767
  46. #46

    driveshaft axle cv

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ON SOME TRANSMISSION SHIFTS FROM RANGE TO ANOTHER, BOTH UPSHIFT AND DOWNSHIFT, SLOWING DOWN TO SPEEDING UP, THERE WOULD BE A SOUND SIMILAR TO WHAT A WORN U-JOINT MAKES WHEN IT NEEDS REPLACING. THE SOUND WOULD HAPPEN REGARDLESS OF VEHICLE SPEED. COULD NOT B…"~35,852 mi, complaint #945149
  47. #47

    infotainment head unit

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 65 MPH WHEN THE INSTRUMENT PANEL, ELECTRICAL SLIDING DOORS AND THE POWER WINDOWS FAILED. THE CONTACT STATED THAT EVERY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK TH…"~6,593 mi, complaint #924097
  48. #48

    noise or vibration unspecified

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "ENGINE NOISE. COMPARED TO OUR OLD VAN, THE SOUNDS FROM THE NEW VAN ENGINE ARE LOUDER. I NOTICED WHEN WE BOUGHT THE 2011 VAN IN JANUARY, THAT IT DOES NOT HAVE A SOUND INSULATED HOOD. TODAY WHEN DRIVING A 2010 LOANER T&C - FROM THE LOCAL DEALER WHEN OUR TRANSM…"~1,000 mi, complaint #898282
  49. #49

    suspension struts shocks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "VEHICLE BOTTOMS OUT AND SCRAPES THE BOTTOM OF THE GAS TANK AND ITS HOLDING STRAPS ON ANY DEEP DRIVEWAY APPROACH. OCCURRENCES HAVE PREVENTED VEHICLE USE AT CHURCH, DOCTOR'S OFFICES, US POST OFFICE, ETC. "BOTTOM HIT" HAS OCCURRED AT HIGH SPEED YET BUT A HIGHWA…"complaint #906428
  50. #50

    throttle and pedal

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "VAN LUNGES AFTER BEING AT A COMPLETE STOP BEFORE YOU PUSH THE GAS. CRUISE CONTROL UNSTABLE, REVS VERY HIGH AND STAYS THAT WAS UNTIL VEHICLE IS STOPPED. DEALER SAYS THIS IS NORMAL. *TR"~4,000 mi, complaint #917673
  51. #51

    wheel bearing

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THERE IS CURRENTLY A RECALL FOR CHRYSLER TOWN & COUNTRY VANS FOR 2008, 2009, 2010, AND 2012 FOR WHEEL BEARING ISSUES. WHY IS THERE NONE FOR THE 2011 -- I HAD ONE REPLACED TODAY AND THE TWO REAR ONES ALSO NEED TO BE REPLACED. I SEE ON THE INTERNET THAT THERE…"~84,347 mi, complaint #1135622
  52. #52

    wheel or rim

    1 broken

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • " I WAS DRIVING SOUTHBOUND ON I-95, ON THE RIGHT LANE. I PASSED THE ENTRANCE AFTER CONNER STREET, AND AS I CONTINUED TO DRIVE, THERE WAS A HUGE POTHOLE WHICH WAS UNAVOIDABLE. AS A RESULT OF POTHOLE, MY RIMS CRACKED AND WHEELS LUMPED UP ON THE SIDES. I HAD TO RE…"~23,800 mi, complaint #1166736

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 11V315000, 14V234000, 25V876000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for CHRYSLER TOWN AND COUNTRY directly.