2009 CHRYSLER TOWN AND COUNTRY

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine stall or no start

    8 stranded, 78 unsafe

    86
    incidents
    Typical range: 60,000–114,000 mi

    Median 85,000 mi, based on 151 reports (11% had no usable mileage)

    • "I PARKED MY CAR IN THE DRIVEWAY AND TURN OF F THE ENGINE WITH THE IGNITION KEY AND LEFT THE CAR LOCKED. 2HOURS LATER MY SON CAME AND TOLD ME THE CAR WAS RUNNING SO I HAD TO GO OUT AND UNLOCKE THE CAR AND TURN OFF THE KEY AGAIN AND THE ENGINE STOPPED RUNNING.…"~8,112 mi, complaint #1291520
    • "DRIVING ON ROAD MOTOR JUST STOPPED FOR NO REASON , PUT IT IN (N ) TURN KEY STARTS BACK TO RUNNING, PUT BACK IN ( D ) AND GO ON DOWN ROAD .UNTIL THE NEXT TIME."~60,000 mi, complaint #1533863
    • "ON 7/11/14 AT APPROXIMATELY 7:00 PM MY DAUGHTER WAS DRIVING MY MINIVAN TO THE STORE. WE WERE UP NORTH NEAR GLADWIN, MI FOR A LONG WEEKEND. WHEN SHE RETURNED SHE REPORTED THE "CAR HAD JUST STOPPED RUNNING". I ASKED HER DID IT STALL OR HAVE AN ENGINE PROBLEM?…"~85,100 mi, complaint #1086115
    • "THE CAR DIES WHEN COMING TO STOP. INTERMITTENT CAR CAN NOT RESTART, THERE IS NO ELECTRIC POWER TO RESTART CAR, TOTALLY NO ELECTRIC CAN NOT EVEN TURN ON HAZARD LIGHTS. WAS STRUCK IN MIDDLE LANE WITH CARS COMING ON [REDACTED ADDRESS]. VERY DANGEROUS. COULD OF…"~118,185 mi, complaint #1568688
    • "WILL BE DRIVING STRAIGHT DOWN A CITY STREET GOING OUT 40MPH. THE VEHICLE WILL THEN JUST LOOSE POWER AND TURN OFF. DID NOT HIT A BUMP OR SPEED UP OR ANYTHING. AFTER LOOSING POWER WILL TRY TO CONTROL VAN TO THE SIDE OF THE ROAD WHERE IT WILL SIT FOR A FEW MINUTE…"~189,000 mi, complaint #1576121
  2. #2

    other

    10 unsafe, 16 annoyance

    26
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "I RECEIVED A RECALL NOTICE IN OCT 2014 ABOUT THE FOBIK ON OUR T&C. THE DEALER DID NOT HAVE THE REPAIR PARTS AT THAT TIME. I HAVE CALLED THE DEALER (TRISTAR INDIANA, [REDACTED ADDRESS], INDIANA, PA 15701) SEVERAL TIMES OVER THE INTERVENING MONTHS AND THEY STI…"~52,000 mi, complaint #1153455
    • "OWNER CALLED LOCAL DEALER TO SCHEDULE RECALL MAINTENANCE. THE DEALER DOES NOT HAVE PARTS AVAILABLE. THE DEALER DID NOT HAVE PARTS AVAILABLE FOR ANOTHER RECALL, NAMELY "L25". THE DEALER DID NOT OFFER TO TRY TO GET THE PARTS FOR EITHER RECALL ISSUE. "~62,000 mi, complaint #1191463
    • "THIS VEHICLE WAS PURCHASED AND EQUIPPED WITH A WHEEL CHAIR RAMP FOR OUR DAUGHTER. AS SOON AS THE RECALL LETTER WAS RECEIVED, MY WIFE CONTACTED THE LOCAL DEALER AND THEY ORDERED THE PART ON 10/27/15. SEVERAL FOLLOW UP PHONE CALLS HAVE BEEN MADE WITH DEALER IN…"~63,000 mi, complaint #1259046
    • "SOMETIME OVERNIGHT ON JAN 1/2ND 2019 MY VEHICLE STARTED ON FIRE. THE VEHICLE WAS NOT IN USE, WAS PARKED IN OUR DRIVEWAY, AND HAD NOT BEEN IN USE SINCE THE MORNING BEFORE. THE FIRE MUST HAVE WENT OUT ON ITS OWN. BUT CAUSED DAMAGE TO BOTH THE INSIDE AND OUTSIDE…"~150,000 mi, complaint #1528145
    • "CLOCKSPRING GOES BAD FROM 2 TOWN & COUNTRY TRY I OWNED & THE TOURING SHIFTER GETS STUCK & CAN'T MOVE OUT OF PARK. THE HEAT FOR THE REAR ALSO IS BAD, THE LINE LEAKS."~160,000 mi, complaint #1566037
  3. #3

    wiring harness

    25 unsafe, 1 annoyance

    26
    incidents
    Typical range: 54,000–107,500 mi

    Median 75,000 mi, based on 42 reports (25% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT SMELLED AN ELECTRICAL BURNING ODOR INSIDE OF THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD TO INSPECT THE VEHICLE AND NOTICED THAT SMALL FLAME…"~15,000 mi, complaint #834271
    • "HELLO, CAN YOU GIVE ME ANY INFORMATION ABOUT THE 'TOTALLY INTEGRATED POWER MODULE' (TIPM) IN MY 2009 CHRYSLER TOWN AND COUNTRY LX, 3.3L MINIVAN? HOW TO DIAGNOSE A PROBLEM WITH IT? ARE THERE KNOWN PROBLEMS WITH IT? MY VAN EXHIBITS THE FOLLOWING RANDOM C…"~50,000 mi, complaint #1423863
    • "WE WHERE DRIVING IN FLORIDA ON VACATION ON JUNE 12, 2017 WHEN OUR 2009 CHRYSLER TOWN AND COUNTRY STARTED TO HAVE ELECTRICAL PROBLEMS . THE WIPERS WOULDN'T SHUT OFF UNTIL THE WIPER MOTOR BURNED UP , THE DRIVERS SEAT WOULDN'T STOP MOVING FORWARD AND BACK , THE…"~75,000 mi, complaint #1469065
    • "ON 10/13/2014, HIGHWAY DRIVING, USED TURN SIGNAL TO PASS ANOTHER VEHICLE, WHEN RETURNING TO ORIGINAL LANE AND TURNING OFF TURN SIGNAL, THE TURN SIGNAL STARTED BLINKING THE OPPOSITE WAY, THINKING I HAD MISSED THE NEUTRAL POSITION TRIED AGAIN, STARTED BLINKING T…"~96,800 mi, complaint #1126351
    • "TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. IN ADDITION, THE INSTRUMENT PANEL STARTED TO FLICKER. THE VEHICLE STALLED AND THE DRIVER WAS ABLE TO COAST INTO A PARKING LOT AND POW…"~153,000 mi, complaint #1536592
  4. #4

    tpms

    17 unsafe, 2 broken, 5 annoyance

    24
    incidents
    Typical range: 47,000–76,000 mi

    Median 55,000 mi, based on 36 reports (8% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE VEERED TO THE RIGHT AND THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT DISCOVERED THAT THE FRONT PASSENGER'S SIDE TIRE WAS FLAT. TH…"~20,000 mi, complaint #1102540
    • "TIRE VALVE STEM BROKE OFF WHILE AT HIGHWAY SPEED ON AN EXPRESSWAY CAUSING THE TIRE TO IMMEDIATELY DEFLATE! I WAS ABLE TO PULL OFF ON THE SHOULDER AND REPLACED THE TIRE WITH A SPARE. FORTUNATELY, THE FLAT WAS ON THE RIGHT REAR TIRE. IF IT WAS ON THE FRONT I COU…"~46,783 mi, complaint #921684
    • "TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SHOOK WITHOUT WARNING. THE CONTACT PULLED OVER AND DISCOVERED THAT THE REAR PASSENGER SIDE TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WH…"~60,052 mi, complaint #1236494
    • "TIRE VALVE STEM WAS BROKEN OUT AND FLATTENED OUT WHEN I TOOK OUT PLASTIC CAP FOR AIR FILLING BECAUSE I GOT LOW TIRE PRESSURE ALERT TWO MONTH AGO. I CHANGED TIRE PRESSURE SENSOR AT MY OWN COST OVER $200. BUT YESTERDAY I GOT LOW TIRE PRESSURE ALERT AGAIN, AND FO…"~90,000 mi, complaint #1147595
    • "TIRE PRESSURE MONITORING SYSTEM (TPMS) SPONTANEOUSLY GIVE FALSE ALARM WITH AUDIBLE WARNING, FLASHING YELLOW TIRE PRESSURE WARNING DASH LIGHT, "CHECK TPM SYSTEM" DISPLAY LIGHTS THEN MESSAGE DISPLAY SHOWS THE TIRE PRESSURE IN THE FOUR TIRES. THEN THE TIRE PRESSU…"~168,000 mi, complaint #1732074
  5. #5

    brake pads and rotors

    22 unsafe, 1 broken

    23
    incidents
    Typical range: 12,000–28,500 mi

    Median 22,000 mi, based on 26 reports (4% had no usable mileage)

    • "AT ABOUT 3000 MILES THE FRONT ROTORS WARPED AND HAD TO BE REPLACED. UP TO ABOUT 25,000 MILES CHRYSLER CONTINUED TO REPLACE FREE OF CHARGE WARPED FRONT AND REAR ROTORS ABOUT EVERY 3-6,000 MILES. AFTER THAT THEY STOPPED PAYING FOR THE REPLACEMENTS AND I HAVE, DE…"~3,000 mi, complaint #1118336
    • "THE BRAKES AND BRAKE DISKS OF OUR 09 TOWN & COUNTRY NEED TO BE REPLACED EVERY 10K. THE DEALER KNOWS ABOUT THIS ISSUE, CHRYSLER HAS ISSUED A REPLACEMENT ONCE AND THE OTHER TIMES WE HAD TO ARGUE WITH THEM TO GET IT REPLACED FOR FREE (BOTH FRONT AND BACK, BRAKE P…"~16,144 mi, complaint #1080053
    • "WE BOUGHT THIS BRAND NEW AND HAVE HAD TO REPLACE BOTH BRAKES AND ROTORS 2-3 TIMES PER YEAR DUE TO SHAKING/WOBBLING WHEN APPLIED. THE FACT THAT CHRYSLER EXTENDED THE WARRANTY FOR BRAKES ADMITS LIABILITY, BRAKE SYSTEM SHOULD BE RECALLED AND FIXED, IS CHRYSLER W…"~22,000 mi, complaint #1029718
    • "I OWN A 2009 CHRYSLER TOWN AND COUNTRY TOURING. I NOW HAVE APPROXIMATELY 60,000 MILES ON IT. WE HAVE HAD TO REPLACE THE BRAKES SEVERAL TIMES. SHORTLY AFTER REPLACING, THE BRAKES HAVE A HIGH PITCHED SQUEAL. WE HAVE BEEN TOLD THAT THIS IS DUE TO EXTRA HARD B…"~28,442 mi, complaint #874072
    • "I HAVE A 09 CHRYSLER T&C THAT HAS HAD MULTIPLE BRAKES, ROTORS, CALIPERS AND BEARINGS ISSUES. IN FEBRUARY 2015 I HAD TO REPLACE THE REAR BRAKES, CALIPERS, PADS AND ROTORS DUE TO THEM LOCKING UP. I INVESTIGATE THE ISSUE AND FOUND OUT THAT THERE WERE SERVICE BULL…"~84,000 mi, complaint #1190306
  6. #6

    airbag system

    22 unsafe

    22
    incidents

    Commonly reported, insufficient mileage data - n=22, median 104,000 mi, no reliable range below 25 reports.

    • "TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT A VEHICLE CRASHED INTO THE SIDE OF HIS VEHICLE. THE SLIDING DOOR, THE REAR LEFT FENDER AND THE UNDER CARRIAGE WERE DAMAGED. THE CURTAIN AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED…"~20,000 mi, complaint #760551
    • "THE SRS (AIRBAG WARNING LIGHT) CAME ON MY 2009 CHRYSLER TOWN & COUNTRY DURING THE LAST WEEK OF FEBRUARY 2013. I TOOK THE CAR INTO THE LOCAL DEALERSHIP FOR DIAGNOSTICS. THEY FOUND THAT THE ORC (OCCUPANT RESTRAINT CONTROLLER) MODULE WAS GIVING A FAULT CODE B2208…"~83,900 mi, complaint #989720
    • "MY MECHANIC DIAGNOSED A FAULTY ANGLE CENSOR. I WAS TOLD THIS RUNS THE AIRBAG. MY EXTENDED WARRANTY COMPANY WILL NOT PAY TO REPLACE IT (AS IT IS NOT A COVERED PART). I AM REPORTING THIS TO TREND THE PROBLEM. MAYBE OTHER VEHICLES OF THIS TYPE HAVE HAD THE SAME I…"~104,000 mi, complaint #1156091
    • "TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE WARNING ALARM SOUNDED AND THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ORC MODULE WAS FAILING. THE VEHICLE WAS NOT…"~134,000 mi, complaint #1278586
    • "CLOCKSPRING GOES AND I HAVE A HOOD PROBLEM AND MY SHIFTER GETS STUCK ON PARK. ALSO MY POWER STEERING IS NOISY."~170,000 mi, complaint #1562760
  7. #7

    control module

    3 stranded, 16 unsafe, 1 annoyance

    20
    incidents

    Commonly reported, insufficient mileage data - n=21, median 81,000 mi, no reliable range below 25 reports.

    • "WHILE TRAVELING AT 60MPH ON THE EXPRESSWAY MY 2009 CHRYSLER TOWN AND COUNTRY VAN STALLED AND WOULD NOT RESTART. THE CODE AT THE DEALER INDICATED THAT THE PCM MODULE AUTOMATICALLY SHUT DOWN THE VEHICLE. THIS HAPPENED TWICE. THE FIRST TIME THE DEALER INSTALLE…"~14,600 mi, complaint #816927
    • "THIS WASN'T THE FIRST TIME THIS HAS HAPPENED. I HAVE TAKEN IT TO A DEALER. HE SAID THE TOTAL INTERGRATED POWER MODULE WAS BAD. THERE MUST ME A NUMBER OF THEM BAD BECAUSE HE SAID IT WOULD TAKE THREE WEEKS TO GET THE PART. MY WARNING LIGHTS CAME ON AND THE WIPE…"~67,000 mi, complaint #925098
    • "VEHICLE REFUSED TO START ON SEVERAL OCCASIONS, LIGHTS ON, POWER ON, ENGINE WOULD NOT TURN OVER, NO SOUND FROM STARTER. THEN AFTER MANY ATTEMPTS, VEHICLE WOULD START AS IF NOTHING WAS WRONG. THEN VEHICLE WOULD STOP IN TRAFFIC AND WHATEVER SPEED TRAVELING, DE…"~81,000 mi, complaint #1121595
    • "WE JUST PURCHASED THIS VEHICLE IN APRIL 2015, USED WITH 98200 MILES. AFTER ONLY ROUGHLY 3000 MILES THE VEHICLE STARTED MESSING UP. THE WIPERS WOULD COME ON FOR NO REASON AND THE DASH WOULD LIGHT UP LIKE A CHRISTMAS TREE. ALL THE DASH LIGHTS INCLUDING THE AIRB…"~101,352 mi, complaint #1199976
    • "TODAY WHEN STARTING MY VAN. I NOTICED IT WAS TAKING LONGER TO TURN OVER THAN NORMAL. THEN TONIGHT OUT OF NOWHERE IT QUIT STARTING ALL TOGETHER. AFTER DOING SOME ONLINE RESEARCH I HAVE FOUND THAT IT IS THE POWER MODULE MOST LIKELY AND THAT THERE WILL BE A RECAL…"~178,000 mi, complaint #1117663
  8. #8

    key fob and immobilizer

    1 stranded, 11 unsafe, 4 annoyance

    16
    incidents
    Typical range: 65,000–114,500 mi

    Median 90,000 mi, based on 29 reports (43% had no usable mileage)

    • "THERE WAS A RECALL ON THIS MODEL FOR THE IGNITION KEY SWITCH. I HAD IT REPAIRED THROUGH THE RECALL ON 1-13-2016. IT IS NOW 2021 AND THE PROBLEM HAS RETURNED. WHEN KEY IS IN THE IGNITION IT TURNS BUT WON'T START THE CAR. I HAVE TO REPEATEDLY TURN IT ON AND OFF.…"~35,000 mi, complaint #1730907
    • "I RECEIVED A RECALL FOR FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK). RECALL L25. I HAVE CALLED MY DEALER AND THEY HAVE TOLD ME FOR A FEW MONTHS NOW THAT THE PART IS ON BACK ORDER. I CALLED CHRYSLER GROUP RECALL ASSISTANCE CENTER AT [REDACTED PHONE] AND TH…"~90,000 mi, complaint #1130319
    • "IGNITION CAUSES KEY TO SHUT VEHICLE OFF WHILE DRIVING. DEALER STATES MANUFACTURER DOES NOT/WILL NOT HAVE RECALL PARTS FOR ANOTHER YEAR POSSIBLY. HAVE BEEN NOTIFIED OF RECALL AND CONTACTED DEALER MONTHS AGO. *TR"~91,000 mi, complaint #1158168
    • "WHEN EXITING MY VEHICLE SUNDAY, IT WOULD NOT SHUT OFF NOR WOULD THE KEY COME OUT. I WAS FINALLY ABLE TO TURN THE ENGINE OFF BUT NOT GET THE KEY OUT. THIS MEANT THAT THE ACC MODE WAS ALLOWING POWER TO REMAIN ON. BECAUSE THE DEALERSHIP WAS CLOSED ON SUNDAY, THE…"~118,000 mi, complaint #1188201
    • "TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE CONTACT WAS UNABLE TO SHIFT THE GEAR INTO PARK. IN ADDITION, THE VEHICLE WAS UNABLE TO RESTART. THE IGNITION SWITCH FRACTURED AND WAS ABLE TO ROTATE INTERMITTENTLY…"~127,000 mi, complaint #1229153
  9. #9

    brake hydraulics

    13 unsafe

    13
    incidents

    Commonly reported, insufficient mileage data - n=13, median 20,000 mi, no reliable range below 25 reports.

    • "I READ WHERE AN INVESTIGATION HAS BEEN STARTED WITH THE SMOKE AND FIRE PROBLEM WITH THREE JEEP ROOF LINERS AND CHECKING THE LATEST NUMBER OF PREMATURE BRAKE RELATED FAILURE ON 09 CHRYSLER NOW NUMBERS FORTY. IT SEEMS THERE NEEDS TO BE SOME SORT OF REVIEW OF T…"~1,800 mi, complaint #1004756
    • "BRAKE CALIPERS DO NOT CONSISTENTLY RELEASE. THEY CONTINUE TO DRAG AND CAUSE EXCESSIVE HEAT. REPORTED IT TO DEALER. THEY CLAIM IT WAS NORMAL. REAR BRAKES AND ROTORS HAD TO BE REPLACED AT 23,000 MILES AND NOW 31000. YOU CAN HEAR THE BRAKES COME ON WHILE ON T…"~19,430 mi, complaint #893872
    • "THIS CAR HAS HAD ITS BRAKES REPLACED THREE TIMES AND DOES NOT HAVE 50,000 MILES ON IT. WE ARE VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. *JS"~22,000 mi, complaint #915440
    • "TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BRAKES WERE REPLACED THREE TIMES WITHIN ONE YEAR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 65,000. "~50,000 mi, complaint #918083
    • "ROUTINE BRAKE CHANGE AFTER FOUR MONTHS BRAKES WERE DOWN TO METAL. CHANGED BRAKES AGAIN REALIZED CALIPERS MUST BE STICKING. WHILE DRIVING DOWN HILLS IN THE MOUNTAINS BRAKES BEGAN TO SMOKE AND HAD DIFFICULTY STOPPING. *TR"~70,000 mi, complaint #925486
  10. #10

    wheel or rim

    11 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=15, median 44,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VALVE STEMS ON THE TIRES WERE ALL FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000…"~21,000 mi, complaint #1097087
    • "OVER THE PAST 3 YEARS 3 OF MY 4 VALVE STEMS HAVE CRACKED AND FAILED. THESE WERE ALUMINUM STEMS ORIGINAL TO THE VEHICLE. THEY HAVE ALL CRACKED IN THE THREADS. TOTAL FAILURE RESULTS IN A SUDDEN LOSS OF ALL TIRE PRESSURE. *TR FORTUNATELY, ALL HAVE BROKEN WHIL…"~35,000 mi, complaint #990757
    • "WE'VE BEEN HAVING CONTINUOUS PROBLEM WITH OUR TIRES, CONSTANTLY LOSING PRESSURE. WE THOUGHT IT WAS A TIRE ISSUE, HOWEVER EVERY TIME I HAD THE TIRES CHECK THEY COULD NOT FIND ANYTHING WRONG. AGAIN, WE WERE LOSING PRESSURE IN A TIRE, I WENT TO FILL THE TIRE AND…"~44,600 mi, complaint #832709
    • "VALVE STEM TIP CAME OFF WHILE REMOVING THE CAP TO PUT AIR IN TIRE. TIRE KEEP GOING FLAT. CAR WAS PARKED AT THE TIME. ALUMINUM VALVE STEM CORRODED JUST FOUND OUT I'M NOT THE ONLY ONE SOME COMPLAINTS SAID THERE'S CAME OFF WHILE DRIVING"~100,000 mi, complaint #1455357
    • "THE WHEEL / TIRE AIR VALVE STEMS CORRODES AND BREAKS. THE TIRE LOOSES ALL AIR PRESSURE AND NEEDS REPAIR. IF THIS HAPPENS WHILE I AM DRIVING, IT COULD BE A VERY SERIOUS AND LIFE THREATENING ISSUE! THIS HAS HAPPENED ON 2 OF MY WHEELS SO FAR. NOTE: I LIVE IN…"~126,000 mi, complaint #1435845
  11. #11

    transmission automatic

    9 unsafe, 1 annoyance

    10
    incidents

    Commonly reported, insufficient mileage data - n=22, median 55,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE WOULD SHAKE WHEN THE GEARS WERE SHIFTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTUR…"~31,000 mi, complaint #1077881
    • "MY CAR IS A 2009 CHRYSLER TOWN & COUNTRY WITH JUST OVER 60000 MILES ON IT. THE TRANSMISSION IS SLIPPING AND ACCORDING TO THE DEALER WILL HAVE TO BE REPLACED NOW AS IT IS FAILING FAST. HIS RECOMMENDATION IS THAT I DON'T DRIVE IT VERY FAR. THERE IS NO REASON…"~60,068 mi, complaint #959141
    • "TRANSMISSION MAKES A VERY AUDIBLE KNOCK SHIFTING FRONT PARK TO REVERSE & PARK TO DRIVE. CHECKED MOTOR MOUNT(S) ALL "OK", THEY ARE NOT THE SOURCE OF NOISE. *TR"~71,000 mi, complaint #994112
    • "AFTER STARTING THE CAR IN A CAR PARK AND DRIVING A 100 FEET, THE TRANSMISSION DISPLAY SHOWED THAT INSTEAD OF BEING IN DRIVE, THE VEHICLE WAS IN GEAR 3. THE DASHBOARD MOUNTED SHIFT CONTROL DOES NOT EASILY MOVE FROM DRIVE TO LOCK INTO GEAR 6 LET ALONE GETTING A…"~85,000 mi, complaint #1318447
    • "INSTRUMENT PANEL LIGHTS AND GAUGES FLICKER AND MOVES SIMULTANEOUS WITHOUT ANY WARNING, TRANSMISSION GAVE OUT AT 97,528 MILES. FROM WHAT WE WERE TOLD IT IS A DEFECT THAT THOSE CARS HAVE. ALSO I'D POINT OUT I KNOW A FEW PEOPLE WITH SAME PROBLEM AND THEY WILL DOC…"~97,528 mi, complaint #1577548
  12. #12

    stability and traction control

    8 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=15, median 139,000 mi, no reliable range below 25 reports.

    • "I AM DRIVING NORMALLY BETWEEN 25-40 MILES PER HR, I HIT A BUMP OR ICE AND I COMPLETELY LOOSE POWER. VAN SHUTS OFF. NO STEERING NO NOTHING.I AM SURE MY BRAKE LIGHTS DO NOT WORK EITHER. I GET ONE LIGHT ON MY DASH AND THAT IS THE SLIPPERY ROAD LIGHT. I HAVE TO P…"~69,000 mi, complaint #1170491
    • "MY CAR STOPS WHILE DRIVING DOWN THE ROAD WITHOUT WARNING, EASILY RESTARTS AFTER SHIFTING INTO NEUTRAL. HOWEVER, RPM GOES TO ZERO, LOSE POWER STEERING. DID NOT HAVE THIS ISSUE PRIOR TO KEY FOB RECALL. IT HAS DONE THIS SEVERAL TIMES, USUALLY WHEN WEATHER IS COL…"~84,200 mi, complaint #1526331
    • "TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25 MPH, THE TRACTION CONTROL INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT. THE VEHICLE WAS TAKEN TO THE LOCAL DE…"~90,000 mi, complaint #1413409
    • "TIMP IS DEFECTIVE. THE CAR STALLS WHILE DRIVING AT ALL SPEED. VERY DANGEROUS TO DRIVE AT TIMES. IT'S BEEN AN ISSUE FOR 1 YEAR. *TR"~139,000 mi, complaint #1339567
    • "ON AROUND NOVEMBER 18, 2013, ABOUT A WEEK AFTER TRIP TO CHICAGO AND DURING AN OVERNIGHT COLD SNAP (ABOUT 25 DEGREES FROM 45), WAS PULLING OUT OF DRIVEWAY WHEN I PUT MY FOOT ON GAS PEDAL IT MADE A SOUND AS IF THE GAS WASN'T REACHING THE NECESSARY AREA TO MAKE I…"~593,000 mi, complaint #1025387
  13. #13

    power windows and locks

    6 unsafe, 1 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "THE POWER DOORS, BOTH SIDES AND THE REAR HATCH, OPEN AT RANDOM, EITHER WHEN VEHICLE IS PARKED AND TURNED OFF OR WHILE DRIVING THE VEHICLE. I HAVE FOUND MY VEHICLE ON THE STREET WITH A DOOR OPEN, ONCE DURING A SNOW STORM AND THE INSIDE WAS INUNDATED WITH SNOW.…"~4,400 mi, complaint #764221
    • "THE POWER DOORS ON EITHER SIDE DO NOT OPEN OR CLOSE ELECTRICALLY AND THE DRIVERS SIDE REAR PASSENGER DOOR DOES NOT OPEN FROM THE INSIDE OF THE VEHICLE MAKING IT UNSAFE FOR A PASSENGER IN THE BACK SEAT. THE WINDOWS DO NOT GO DOWN EITHER. MAJOR ISSUE. THIS HAP…"~32,000 mi, complaint #1403173
    • "TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT HE ATTEMPTED TO OPEN THE REAR SLIDING DOORS WHILE THE VEHICLE WAS PARKED, BUT THE DOORS BEGAN TO CLOSE UNEXPECTEDLY AFTER OPENING HALFWAY. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEH…"~38,000 mi, complaint #878491
    • "TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DRIVER DOOR WINDOW SWITCHES FAILED TO OPEN AND CLOSE WINDOWS. A FEW HOURS LATER, THE VEHICLE WAS IDLE IN THE GARAGE WHEN BURNING FUMES STARTED TO EMITTED FROM THE DRIVER DOOR IN…"~185,000 mi, complaint #1137154
    • "WHILE DRIVING ON HIGHWAY AT 55MPH, DRIVERS SIDE REAR POWER OPERATED SLIDING DOOR STARTED TO OPEN. INFANT CHILDREN IN BACK SEATS, SECURED WITH SEAT BELTS IN CAR SEATS. PULLED OVER, STOPPED, AND DOOR RECLOSED ELECTRICALLY ON IT'S OWN. STARTED UP AND DROVE A…"~224,400 mi, complaint #925253
  14. #14

    battery and charging

    2 stranded, 3 unsafe

    5
    incidents

    Commonly reported, insufficient mileage data - n=10, median 125,500 mi, no reliable range below 25 reports.

    • "MY WIFE WAS DRIVING THE VEHICLE WITH MY TWO AND FOUR YEAR OLD CHILDREN AND THE DASH AND HEADLIGHTS WENT OFF. SHE LOST POWER STEERING AND POWER BRAKES. SHE MANAGED TO PULL THE VEHICLE OVER TO THE SHOULDER WITHOUT BEING STRUCK BY ANY VEHICLES. SHE TURNED THE KEY…"~27,879 mi, complaint #937413
    • "WHILE DRIVING WITH MY FAMILY ON 1/1/2011 THE TRUCK JUST SHUT OFF, ALL THE LIGHTS ON THE DASH CAME ON AS IF JUST STARTING THE TRUCK AND THE TRUCK RESTARTED. I BROUGHT THE VEHICLE TO THE DEALER ON 1/03 AND THEY DIAGNOSED IT NO TROUBLE FOUND AND RETURNED THE TRU…"~28,000 mi, complaint #841162
    • "MY VEHICLE WILL STOP AFTER I HAVE FINISHED DRIVING IT. THIS HAS HAPPENED QUITE FREQUENTLY. I WILL HAVE TO JUMP START MY BATTERY AND THEN THE ENGINE WILL START. IT USUALLY HAPPENS WHEN THE CAR HAS BEEN SITTING OVERNIGHT OR FOR LONGER PERIODS OF TIME (MEANING…"~101,000 mi, complaint #1516812
    • "I WAS DRIVING DOWN THE STREET AND THE LIGHTS STARTED TO FLICKER AND THE CAR WENT DEAD. *TR "~125,676 mi, complaint #1158438
    • "VAN DASH LIGHTS FLICKER WHEN APPLYING THE BRAKES. VAN WILL COMPLETELY SHUT OFF WITH ALL ELECTRICAL DYING. THIS HAPPENS WHEN SITTING AT A LIGHT OR SLOWING TO YIELD TO TRAFFIC REPLACED ALTERNATOR, BUT THE PROBLEM STILL OCCURS. JOSTLING THE BATTERY CABLES WIL…"~156,000 mi, complaint #1414327
  15. #15

    engine oil consumption

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "I HAVE OWNED THE VAN FOR 4 MONTHS. THERE IS NO VISIBLE OIL LEAK BUT I SEEM TO BE LOSING 2 QUARTS OF OIL EVERY 3000 MILES. ITS BURNING SOMEWHERE BUT NO ONE CAN TELL ME ANYTHING. (MECHANIC AND DEALER) I HAVE READ ABOUT OTHER OWNERS STATING THE SAME THING. C…"~60,000 mi, complaint #1000133
    • "WHEN CHANGING BRAKE PADS OUT ALL THE TREADS ON THE CV JOINT END FELL OFF IN MY HAND THIS VEHICLE IS ONLY 5 YEARS OLD AND THE METAL IS DISINTEGRATING ALSO THE ENGINE BURNS ALMOST 3 QUARTS BETWEEN EVERY OIL CHANGE .FROM WHAT I SEE ON THE INTERNET ALL OF THE CHR…"~87,157 mi, complaint #1161484
    • "WHEN WE BOUGHT THE VEHICLE (AT AROUND 80K MILES) WE NOTICED THAT YOU COULD SMELL COOLANT AT TIMES, BUT WERE TOLD IT WAS NOTHING. WHEN WE TOOK IT IN FOR SERVICE WE WERE TOLD THAT IT WAS 2 QUARTS LOW ON OIL. I ASKED THE SHOP THAT DID THE FIRST OIL CHANGE, THINK…"~90,000 mi, complaint #1253709
    • "3.8L V6 ENGINE CONSUMES EXCESSIVE UNDER NORMAL DRIVING CONDITIONS. FOR THE LAST 60,000 MILES THIS ENGINE IS CONSUMING MORE AND MORE OIL BETWEEN ENGINE OIL CHANGES, NOW 2-3 QRTS BETWEEN 4,000 MILE OIL CHANGE. CHRYSLER DEALER PRODUCED CHRYSLER DOCUMENT STATI…"~100,000 mi, complaint #1142849
    • "ENGINE BURNING UNGODLY AMOUNTS OF OIL BETWEEN OIL CHANGES. NO LEAKS, NO SMOKE, WHERE IS IT ALL GOING??"~115,000 mi, complaint #1393614
  16. #16

    starter

    3 stranded, 2 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "I HAVE A 2009 CHRYSLER LIMITED TOWN AND COUNTRY WHICH I STARTED HAVING IGNITION TURNOVER AND RANDOM ELECTRICAL PROBLEMS WITH IN JUNE 2013.I HAVE A LIFETIME CHRYSLER WARRANTY WHICH ALONG WITH MY GENEROUS DEALERSHIP, HAS PROVIDED ME TO DATE WITH 2 DOZEN+ RENTALS…"~50,000 mi, complaint #1113437
    • "MY WIFE WAS LEAVING FROM A REMOTE WORK SITE. SHE COULDN'T START THE VEHICLE. I WENT TO CHECK IT OUT. ALL THE ELECTRICAL SEEMED TO WORK FINE. WE WOULD GET A SINGLE LOUD CLICK FROM THE STARTER. WE TOWED IT HOME. I WENT TO REPLACE THE STARTER AND FOUND THAT THE C…"~53,229 mi, complaint #1101837
    • "THE CAR WILL NOT START. IT WAS TOWED TO THE DEALER 2 TIMES FROM 2014 TO APRIL 2015. ONCE THEY REPLACED THE BATTERY AND CABLES. IT WAS FINE FOR 6 MONTHS. THE SECOND TIME THEY TOLD ME THAT I WOULD NEED TO SPEND $1800 TO REPLACE THE WIN MODULE & THE 2 KEY FOBS. I…"~101,000 mi, complaint #1184909
    • "THIS IS A FOLLOW UP TO ODI NUMBER 10604831. SOON AFTER I FILED THIS COMPLAINT; I ATTEMPTED TO START THE VEHICLE AND THERE WAS ONLY A SMALL DETECTED ATTEMPT WHEN I TURNED THE IGNITION SWITCH. I FOLLOWED UP 5 TO 6 MORE ATTEMPTS AND IT STARTED NORMALLY, I NOTI…"~109,579 mi, complaint #1089852
    • "THE CAR ONLY MAKES ONE CLICK OR SOMETIMES NOTHING WHEN YOU TRY TO START IT AND AFTER SEVERAL ATTEMPTS IT WILL START RIGHT UP , SOMETIMES IT WILL START WITH NO PROBLEM AT ALL ,BATTERY AND STARTER HAVE BEEN REPLACED TO NO AVAIL ! THIS HAS BEEN GOING ON FOR OVER…"~215,050 mi, complaint #1607512
  17. #17

    abs module

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "DRIVING 65 MPH AFTER 230 MILE TRIP AND STARTED TO EXIT OFF RAMP WHILE SLOWING DOWN TO ABOUT 30 MPH STARTING TO BRAKE AND GRINDING NOISE BEGAN TO BE HEARD AND VEHICLE WAS UNABLE TO STOP PROPERLY. IT SEEMED THAT THE ABS WAS RELEASING ON DRY PAYMENT AND VEHICLE V…"~47,700 mi, complaint #933909
    • "YELLOW TRIANGLE,ABS,SRS ETC COMES ON INTERMITTENTLY. SCAN DIAGNOSIS SHOWS THAT C2200 ABS MODULE INTERNAL FAILURE, NEEDS SPECIAL PROGRAMMING. THE LIGHT COMES ON WHILE I AM DRIVING AND THEN GOES OFF AGAIN FOR A FEW MILES AND THEN COMES ON AGAIN. BRAKES ARE W…"~76,135 mi, complaint #1517582
    • "THE ABS MODULE AND MASTER CYLINDER SEEM TO HAVE ALREADY GONE. THIS IS A MAJOR SAFETY PROBLEM AS DESCRIBED BY CHRYSLER COSTING OVER $1000. I'VE READ ONLINE AND I AM NOT THE ONLY HAVING ISSUES WITH MY BRAKES. *TR"~183,000 mi, complaint #1327095
  18. #18

    door latch and hinge

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY BETWEEN 65-70 MPH IN WINDY WEATHER CONDITIONS, HE HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. NEXT, THE REAR PASSENGER SLIDING DOOR PANEL DISENGAGED FROM THE VEHICLE WITHOUT WA…"~8,000 mi, complaint #750486
    • "TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH THE REAR DRIVER'S SIDE SLIDING DOOR INVOLUNTARILY OPENED. AS THE CONTACT BEGAN TO PULL OVER THE DOOR CLOSED INVOLUNTARILY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE…"~38,000 mi, complaint #851193
  19. #19

    steering electric assist

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "IN DEC 2013, WAS DRIVING TO PARK AND RIDE. MULTIPLE LIGHTS WERE DISPLAYING ESP AND TRACTION. WHATEVER WAS GOING ON IT EFFECTED FORWARD MOTION AND SEEMED AS IF THE VEHICLE WAS CONTROLLING ITSELF TO GO FORWARD WHILE MAKING GRINDING SOUNDS. IT CLEARED UP AS I CON…"~59,406 mi, complaint #1156538
    • "MY FAMILY (INCLUDING CHILDREN) WERE DRIVING ON THE INTERSTATE GOING THROUGH ATLANTA, GA ON VACATION HEADING TO ANOTHER FAMILY MEMBERS HOUSE FOR THANKSGIVING AND ALL OF A SUDDEN MY VAN COMPLETELY CUT OFF. I LOST STEERING, ELECTRICAL, EVERYTHING!!!! LUCKILY I WA…"~69,500 mi, complaint #1188817
    • "AS I WAS DRIVING MY 5 YEAR OLD DAUGHTER TO SCHOOL, THE STEERING WHEEL LOCKED, THE BRAKES LOCKED, THE TIRE SKID LIGHT TURNED ON, AND THE VEHICLE POWERED ITSELF DOWN WHILE IN MOTION. I WAS DRIVING ABOUT 30 MPH AND IT HAPPENED ON A CURVE. WE ALMOST CRASHED HEAD-F…"~95,600 mi, complaint #1281683
    • "WHILE DRIVING DOWN THE ROAD, WHEN YOU TURN THE WHEEL, THE CAR SHUTS OFF BUT ALL ACCESSORIES STAY ON AND YOUR FIRST CLUE THAT THERE IS A PROBLEM IS THAT YOU SUDDENLY HAVE NO POWER STEERING. IF YOU QUICKLY PUT THE CAR IN NEUTRAL AND RESTART, EVERYTHING INCLUDING…"~108,000 mi, complaint #1154323
  20. #20

    tire failure

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "I HAD THREE COOPER DEVELOP BUBBLES IN THE SIDE WALLS. WHEN I CONTACTED COOPER TIRE CORPORATE CUSTOMER SERVICE THEY DENIED HAVING ISSUES. HOW COULD 3 OUT OF 4 TIRES GO BAD WITH BUBBLES IN THE SIDEWALLS AND NOT HAVE SAFETY AND OR QUALITY ISSUES? I FEEL THAT COOP…"~19,972 mi, complaint #1020672
    • "WHILE DRIVING I FIRST EXPERIENCED PREMATURE TIRE WEAR AND WHEN I BOUGHT 4 NEW TIRES ($650 DOLLARS) LATER, I NOTICED THAT THERE WAS A LOUD HUMMING NOISE. I RETURNED TO THE TIRE DEALER AND THEY REPLACED ALL FOUR TIRES WITH A BETTER TIRE BUT THE NOISE CONTINUED.…"~31,000 mi, complaint #884019
    • "TIRE VALES CORRODS/CAUSES WHEEL CORROSION. NEED TO REPLACE ALL TIRE VALVES INCLUDING SENSORIES. ONCE TIRE VALVES CORRODES AIR DEFLATES OUT OF TIRES IMMEDIATLY WHICH CAN CAUSE A DANGER TO ON THE ROAD AND CAN CRASH. THE CORROSION IS CAUSED FROM THE VALVES NOT BE…"~72,000 mi, complaint #1451375
    • "DRIVING ON A STATE ROUTE AT MIDNIGHT, THE LEFT FRONT TIRE JUST BLEW. WE GOT THE CAR OFF TO THE SIDE OF THE ROAD. LONG STORY SHORT, AN "ANGEL" STOPPED AND CHANGED THE TIRE. THIS IS THE SECOND TIME I WAS DRIVING THE VAN THAT A TIRE BLEW WHILE DRIVING. I WAS VERY…"~102,876 mi, complaint #1411145
  21. #21

    unintended acceleration

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "2009 CHRYSLER TOWN AND COUNTRY 4-0 LITER ENGINE. A UNEXPLAINED ACCELERATION OF THE CAR. COULD NOT DE-ACCELERATE. HAD TO THROW THE TRANSMISSION IN NEUTRAL. ENGINE CONTINUED TO RACE. FINALLY CAME BACK TO NORMAL AFTER GOING TO DRIVE BACK TO NEUTRAL BACK TO DRIVE.…"~13,000 mi, complaint #781534
    • "TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED EXCESSIVELY. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL MULTIPLE TIMES IN ORDER TO GET THE VEHICLE TO STOP. I…"~35,037 mi, complaint #1196956
    • "CAR STARTING ACCELERATING ON ITS OWN. I WASN'T ABLE TO SLOW DOWN AS THE BRAKES DIDN'T RESPOND (THEY SEAMEN STUCK). THIS HAS HAPPEN AT LEAST TWICE IN A 3 WEEKS PERIOD. I HAVE TO PUSH THE ACCELERATOR HARDER IN ORDER TO SOMEHOW MADE THE CAR RESPONSIVE. THE SECOND…"~54,000 mi, complaint #949077
    • "IN ORDER TO PASS A VEHICLE, PRESSURE WAS APPLIED TO THE GAS PEDAL. THE CAR CONTINUED TO ACCELERATE WITH VERY HIGH RPMS AND THE BREAK PEDAL WAS PUMPED VERY FIRMLY. THE RACING ACCELERATION RESOLVED. A SECOND INCIDENT OCCURRED ON 7/9/[REDACTED ADDRESS]. A PASS AR…"~72,000 mi, complaint #992582
  22. #22

    driveshaft axle cv

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 35 MPH WHEN THE SKID CONTROL WARNING LIGHT ILLUMINATED AND THE ANTI-BRAKING SYSTEM ENGAGED. THE FRONT PASSENGER SIDE AXLE THEN SEIZED, CAUSING THE TIRE TO GRIND AND FEEL AS IF IT WA…"~80,000 mi, complaint #931590
    • "THE WELDING ON THE LEFT STRUT THAT HOLDS OPEN THE LIFTGATE FAILED. WHEN THE LIFTGATE IS OPENED, IT MOMENTARILY STAYED IN THE UPRIGHT POSITION BEFORE SMASHING DOWN HARD. THE SAFETY FEATURE USUALLY IN PLACE WHERE ANYTHING IN THE WAY CAUSES IT TO GO BACK UP FAI…"~118,000 mi, complaint #1315261
    • "WHILE DRIVING IN HEAVY TRAFFIC ON EXPRESSWAY THE REAR AXLE ASSEMBLY CRACKED IN HALF CAUSING UNCONTROLABLE UNSTABLE/SWAYING MOTION WHICH IN TURN CAUSED DRIVING THE VEHICLE OVER 15 MPH IMPOSSIBLE. I BELEIVE THAT IF I WERE DRIVING AT NORMAL HWY SPEEDS THE VEHIC…"~175,000 mi, complaint #1510201
  23. #23

    engine cooling

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO SAFE MODE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE Y HEATER HOSE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WA…"~60,000 mi, complaint #1286221
    • "TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE WAS HOT. ALSO, A PINGING SOUND WAS HEARD AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. ONCE THE VEHICLE WOULD SIGNAL THAT IT W…"~100,000 mi, complaint #1609027
    • "I HAVE CHANGED MY RADIATOR FAN AND THE RELAY SWITCH TWICE NOW. MY MECHANIC IS NOW SAYING THAT IT MUST BE A COMPUTER ISSUE BUT WHEN A DIAGNOSTIC IS RUN, NOTHING COMES BACK. IN HEAVY TRAFFIC THE TEMPERATURE GAUGE SLOWLY CLIMBS AND THE ENGINE RUNS HOT. THE RADIAT…"~151,000 mi, complaint #1586345
  24. #24

    engine internal

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIA…"~80,000 mi, complaint #1333612
    • "TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT TURNED THE IGNITION KEY AND SMOKE BEGAN TO POUR OUT FROM UNDER THE HOOD. THE VEHICLE WOULD NOT START AND HAD TO BE TOWED. THE MANUFACTURER WAS MADE AWARE OF TH…"~90,000 mi, complaint #1291922
    • "The contact owns a 2009 Chrysler Town and Country. The contact stated while driving 10 MPH and pulling into a parking lot, the vehicle inadvertently stalled and the ignition key was released. There were no warning lights illuminated. The contact stated that sh…"~174,000 mi, complaint #1787532
  25. #25

    throttle and pedal

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "MY WIFE WAS DRIVING THE 2009 CHRYSLER TOWN AND COUNTRY TODAY WHEN THE THROTTLE JUST BEGAN RACING. THIS OCURRS COMPLETELY AT RANDOM. THE DEALER CAN'T FIND A CODE AND HAS JUST CLEANED THE THROTTLE BODY IN AN ATTEMPT TO FIX THIS. CLEARLY, IT HASN'T FIXED IT.…"~40,500 mi, complaint #862810
    • "WE HAVE A 2009 CHRYSLER TOWN & COUNTRY THAT WAS IDLING IN PARK WHILE WE WERE HELPING A NEIGHBOR. AFTER ABOUT A MINUTE OR TWO, OUR CAR JUMPED INTO REVERSE AND ACCELERATED UP THE DRIVEWAY SMASHING INTO MY NEIGHBORS GARAGE. THERE WERE 8 WITNESS TO SEE THIS UNBE…"~58,000 mi, complaint #985491
    • "TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 60 MPH AND ATTEMPTING TO SLOW DOWN THE VEHICLE, IT INDEPENDENTLY ACCELERATED. THE CONTACT STATED THAT IT WAS DIFFICULT TO SLOW DOWN THE VEHICLE. AFTER SOME TIME, THE CONTACT WAS ABLE TO STOP…"~146,000 mi, complaint #1487046
  26. #26

    trunk or liftgate

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE VEHICLE WAS PARKED WITH THE REAR LIFT GATE OPEN WHEN THE CONTACT ACTIVATED THE AUTOMATIC LIFT GATE CLOSE BUTTON FROM THE VEHICLE INTERIOR. THE LIFT GATE WAS SLOW TO CLOSE AND THE CONTACT ATTEMPTED TO…"~14,000 mi, complaint #808841
    • "THE REAR AIR DEFLECTOR LOCATED ON THE BACK LIFTGATE FLEW OFF WHILE DRIVING DOWN THE INTERSTATE STRIKING ANOTHER VEHICLE. THIS PART OF THE VEHICLE IS A MANUFACTURED PART."~150,000 mi, complaint #1435855
    • "TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25 MPH, THE REAR HATCH INDEPENDENTLY OPENED WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED…"~150,000 mi, complaint #1473160
  27. #27

    adas blind spot

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "VARIOUS ELECTRICAL SYSTEMS FAIL WHILE DRIVING AND THEN RESTORE THEMSELVES. THERE ARE MANY OCCURRENCES OF THESE PROBLEMS DATE SHOWN BELOW IS THE EARLIEST OCCURRENCE TO THE BEST OF OUR RECOLLECTION, YEAR IS CORRECT): 1. BLIND SPOT DETECTION SYSTEM INDICATES…"~30,000 mi, complaint #1318454
    • "AFTER SEVERAL HOURS OF DRIVING ON INTERSTATES AT THE VARIOUS LEGAL SPEED LIMITS FROM CENTRAL PENNSYLVANIA TO MASSACHUSETTS, THE DASHBOARD WARNING CHIME STARTED, THE INFORMATION DISPLAY SHOWED THAT THE BLIND SPOT DETECTION SYSTEM WAS INOPERATIVE AND THEN THE TR…"~100,000 mi, complaint #1318443
  28. #28

    fuel pump

    1 stranded, 1 broken

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "FUEL PUMP KEEPS BURNING OUT. I AM ON MY THIRD FUEL PUMP AND REPLACED THE TIPM"~103,000 mi, complaint #1377654
    • "VEHICLE WOULD NOT START. ACTED LIKE IT WAS NOT GETTING FUEL. BATTERY WOULD DRAIN OVERNIGHT. SLIDING DOORS WOULD NOT OPERATE CORRECTLY. TOOK TO AN INDEPENDENT SHOP AND WAS TOLD THE TIPM HAD A COUPLE BAD RELAYS. ORDERED A EXTERNAL RELAY KIT FROM CHRYSLER PER…"~140,000 mi, complaint #1552140
  29. #29

    fuel tank and lines

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE FUEL INLET LEAKED AROUND THE SEAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. "~90,000 mi, complaint #1322931
    • "TL* THE CONTACT OWNED A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE DUE TO THE REAR FUEL LINE. THE VEHICLE WAS DESTROYED AND NO INJURIES WERE SUSTAINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE W…"~120,000 mi, complaint #1230367
  30. #30

    instrument cluster

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2009 Chrysler Town and Country. The contact stated that the vehicle was taken to the dealer for recall repair of NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). However, upon driving the vehicle after the repair, she noticed…"~131,645 mi, complaint #1858367
  31. #31

    lighting exterior

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "LT LOW BEAM COMES ON FOR 3 SECONDS WHEN CAR IS UNLOCKED, THEN STAYS OFF MOST OF THE TIME. I'VE TRIED ALL SWITCH POSITIONS. OCCASIONALLY IT HAS COME ON FOR SUSTAINED PERIODS BUT THAT HASN'T HAPPENED FOR A WHILE. I'VE WIGGLED THE BULB CONNECTION WITH NO EFFEC…"~147,000 mi, complaint #1519434
    • "TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS AND TURN SIGNALS STOPPED WORKING AND THE HORN CONTINUOUSLY SOUNDED. THE CONTACT HAD TO REMOVE THE FUSE IN ORDER TO STOP THE HORN FAILURE. THE MANUFACTURER AC…"~162,000 mi, complaint #1537908
  32. #32

    seat mechanism

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "2009 CHRYSLER TOWN AND COUNTRY VAN. TOP MODEL. WHILE DRIVING AT HIGHWAY SPEEDS THE REAR SEAT (WITH KIDS STRAPPED INTO SEAT BELTS) WILL START TO FOLD, PINNING THE CHILD. (THERE IS NOTHING EVEN REMOTELY CLOSE TO THE BUTTONS THAT CONTROL THE SEATS POSITION. S…"~16,900 mi, complaint #765993
  33. #33

    torque converter

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "AFTER SUSTAINED HIGHWAY SPEEDS, OUR VAN STALLED UPON EXITING THE HIGHWAY AND COMING TO A COMPLETE STOP AT THE FIRST TRAFFIC LIGHT. THE STEERING WHEEL AND BRAKE PEDAL WOULD SHAKE VERY HARD IMMEDIATELY PRIOR TO STALLING. THE TACHOMETER WOULD ALSO DIP BELOW 750…"~15,000 mi, complaint #924414
    • "VEHICLE RANDOMLY STALLING AFTER EXITING FREEWAY AND COMING TO A STOP. THIS PROBLEM IS ALREADY ADDRESSED IN PROBLEM #12, AND COULD BE A COMMON PROBLEM THAT THE DEALER SEEMS TO NOT DUPLICATE. I HAVE BEEN IN PHONE [REDACTED PLATE] CHRYSLER CORP. 10 TIMES BETWEE…"~70,000 mi, complaint #1279854
  34. #34

    wheel bearing

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I HAVE BEEN HEARING A GRINDING/HOWLING NOISE COMING FROM THE FRONT OF THE VEHICLE. I TOOK IT TO A DODGE DEALERSHIP AND THEY ADVISED THE FRONT HUB/WHEEL BEARINGS HAVE GONE BAD. CHRYSLER IS RECOMMENDING THE REPLACEMENT OF BOTH FRONT HUB ASSEMBLY'S (DRIVER AND…"~77,500 mi, complaint #995462
    • "MY 2009 CHRYSLER HAS CONSISTENTLY HAD PROBLEMS WITH THE ENTIRE FRONT WHEEL SYSTEM ON IT. IN THE SPRING, I STARTED HEARING A NOISE FROM MY FRONT WHEELS WHEN THE VEHICLE IS IN MOTION. I ALREADY HAVE TO HAVE BRAKES AND ROTORS REPLACE EVERY 4 - 6 MONTHS, BUT NOW…"~92,000 mi, complaint #1004928
  35. #35

    wiper and washer

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN THE TEMPERATURE DROPS BELOW 30 DEGREES THE WINDSHIELD WASHER WOULD NOT OPERATE. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE FLUID WAS FROZEN AND THAT…"~18,000 mi, complaint #838245
    • "THE 2009 CHRYSLER TOWN AND COUNTRY HAS A DESIGN FLAW IN THE DEFROST VENT DESIGN. THE FRONT DEFROST VENTS ARE NOT PROPERLY ANGLED TO CLEAR THE LOWER PORTION OF THE WINDOW. DURING INCLEMENT WEATHER THE WIPERS CAN BECOME FROZEN TO THE WINDSHIELD AND FAIL TO PROPE…"~127,000 mi, complaint #1246497
  36. #36

    ac compressor and refrigerant

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "REAR A/C EVAP CORE AND H BLOCK BAD. PROBLEM APPARENTLY FROM 2006 TO CURRENT MODELS. CHRYSLER WILL NOR ACKNOWLEDGE PROBLEM, DEALERS HANDS ARE TIED."~61,000 mi, complaint #1282049
  37. #37

    acceleration loss or hesitation

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHILE DRIVING ON THE FREEWAY, GOING UPHILL AT ABOUT 55MPH, MY ENGINE SUDDENLY BEGAN REVVING AND THE VAN SPED UP, THEN, I WAS UNABLE TO GET IT TO ACCELERATE. I PUSHED THE GAS PEDAL, BUT IT WASN'T ENGAGING THE ENGINE. THE RPM'S WOULD GO UP, BUT THERE WAS NO AFFE…"~80,000 mi, complaint #1070545
  38. #38

    alignment and pull

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY PULL TOWARDS THE RIGHT WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO BE ALIGNED AT LEAST SEVEN TIMES, BUT THE FA…"~1,700 mi, complaint #893623
  39. #39

    backup camera

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL*THE CONTACT OWNS 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE BACK UP CAMERA MALFUNCTIONED AND LOST POWER. THE CONTACT STATED THAT THE CAMERA STOPPED OPERATING WITHOUT WARNING AND THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN T…"~49,000 mi, complaint #1151175
  40. #40

    corrosion and rust

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "2009 CHRYSLER TOWN & COUNTRY. MANAGER FROM THE ALLIANCE FOR CONSUMER PROTECTION SENT CORRESPONDENCE ON BEHALF OF CONSUMER IN REGARDS TO BLOWN TIRE AND VALVE STEM *TGW WHILE DRIVING 65 MPH, THE CONSUMER EXPERIENCED A TIRE BLOW OUT. THE VEHICLE WAS TAKEN TO A T…"complaint #906549
  41. #41

    cruise control conventional

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNED A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 70 MPH, THE CRUISE CONTROL MALFUNCTIONED. THE CONTACT STATED THAT THE CRUISE CONTROL BECAME STUCK AND THE CONTACT COULD NOT STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. THE VEHICLE CRASHE…"~64,000 mi, complaint #1472652
  42. #42

    exhaust system

    1 broken

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "SEE ATTACHED LETTER OUTLINING MY COMPLAINT. I PURCHASED A CHRYSLER TOWN & COUNTRY MINIVAN FROM SECURITY DODGE CHRYSLER JEEP RAM IN AMITYVILLE, LONG ISLAND IN FEBRUARY 2009. APPROXIMATELY EVERY TWO YEARS OR SO SINCE I PURCHASED THIS CAR, THE EGR VALVE FAILS,…"complaint #1596410
  43. #43

    fluid leak unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "20000 MILES FRONT PASSENGER SEAT STOPPED OPERATING (NO POWER) UNDER 50000MI BOTH FRONT WINDOW REGULATORS NEEDED TO BE REPLACED THE THING HAS LEAKED OIL SINCE DAY ONE FRONT WHEEL BEARING WENT AT 76000 MI EATS THROUGH BREAKS NEED YEARLY REPLACEMENT TIRES DO NOT…"~98,000 mi, complaint #1262914
  44. #44

    horn

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "HORN ASSEMBLY CAME COMPLETELY LOOSE FROM THE STEERING WHEEL. NO ACCIDENT. I ASSUME THE DRIVER'S AIR BAG IS CONTAINED WITHIN THIS COMPONENT. DEALERSHIP SAID CAUSE WAS FAULTY PART OR MONDAY ASSEMBLED VEHICLE. *TR"~9,000 mi, complaint #833731
  45. #45

    hv system fault reduced power

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHILE DRIVING (HAPPENS AT ALL SPEEDS - 35, 50, 70, ETC.), COMPLETE POWER TO THE VEHICLE IS KILLED. THIS IS VERY SCARY WHEN IT OCCURS. WE LOSE POWER STEERING, BRAKES, AND I'M ASSUMING AIR BAGS AS WELL. WE HAVE HAD SEVERAL CLOSE CALLS WITH ENTIRE FAMILY IN CA…"~41,000 mi, complaint #1076840
  46. #46

    interior trim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "ON SEPTEMBER 28TH 2015, WE TOOK OUR VEHICLE INTO GREEN CHEVROLET IN EAST MOLINE, ILLINOIS TO HAVE THE WIRELESS IGNITION NODE MODULE ON A VEHICLE REPLACED FOR A SAFETY RECALL. AT 8:49 A.M. THEY HAD CALLED US TO LET US KNOW THEY HAD DONE THE OIL CHANGE AND TO LE…"complaint #1225218
  47. #47

    lighting interior

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "DASH BOARD AND INTERIOR LIGHTS WENT OUT WHILE DRIVING AT NIGHT. ALSO, SCREEN LIGHTS ON NAVIGATION DIMMED TO THE POINT THAT IT WAS UNREADABLE. WHEN I TURNED SWITCH TO LIGHTS ON INSTEAD OF AUTOMATIC THE NAVIGATION SCREEN LIT BACK UP BUT RETURNED TO DIM WHEN PUT…"~97,000 mi, complaint #1212551
  48. #48

    mirror

    1 broken

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TURN SIGNAL INDICATOR FRACTURED ON THE FRONT DRIVER AND PASSENGER SIDE MIRRORS. THE VEHICLE WAS TAKEN TO A DEALER ON THREE OCCASIONS. ON THE FIRST OCCASION, THE SIDE VIEW MIRROR…"complaint #1112522
  49. #49

    parking brake

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THREE TIMES IN THE LAST TWO WEEKS, WHILE THE VAN WAS IN PARK WITH THE EMERGENCY BRAKE ENGAGED, IT ROLLED SEVERAL FEET. ONE OF THE TIMES IT WAS ON COMPLETELY FLAT GROUND. I AM VERY AFRAID THAT WHILE PARKED IT WILL ROLL AND INJURE OR KILL SOMEONE. THIS IS A V…"~55,000 mi, complaint #1229140
  50. #50

    steering column

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "CLOCK SPRING C123F C123B C1219 AND C2204. JUST REACHED 80000 MILES AND EAP TRACTION LIGHT IS ON AND THE BRAKES START GRABBING DOING STRAIGHT DOWN THE HIGHWAY. I HAVE HAD TWO OTHER VANS THAT HAD RECALLS ON CLOCK SPRING. WONDER IF THERE SHOULD BE A RECA…"~80,000 mi, complaint #1260779
  51. #51

    sunroof

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WATER WAS LEAKING THROUGH THE SUN ROOF. THE CONTACT MENTIONED THAT THE ROOF WAS COMPLETELY WET AND FLUID WAS LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THA…"~19,356 mi, complaint #1045092
  52. #52

    unknown

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "IT JUST WENT OUT WHILE DRIVING ON FORD RD IN MICHIGAN WHILE TURNING IN THE TURNING LANE."~254,000 mi, complaint #1743417

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 09V046000, 09V351000, 14V055000, 14V373000, 16V047000, 20V396000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for CHRYSLER TOWN AND COUNTRY directly.