2022 CHRYSLER PACIFICA

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    hv system fault reduced power

    1 stranded, 41 unsafe

    42
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2022 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The failure had occurred with two minor children seated in the…"~54,000 mi, complaint #2225624
  2. #2

    engine stall or no start

    2 stranded, 30 unsafe

    32
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "The contact owns a 2022 Chrysler Pacifica. The contact stated that while driving at 35 MPH, the vehicle stalled. The contact steered to the side of the road and received assistance from a Police Officer who disconnected and reconnected the battery. On another…"~17,602 mi, complaint #1916155
  3. #3

    transmission automatic

    1 stranded, 26 unsafe

    27
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2022 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, there was a loud sound coming from the engine with the message "Service Hybrid System" displayed. The sound was noticeable while accelerating and decelera…"~48,000 mi, complaint #2197169
  4. #4

    seat mechanism

    13 unsafe, 2 broken

    15
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2022 Chrysler Pacifica. The contact stated that the rear passenger’s seats headrests failed to remain in an upright position. The contact stated that the headrests were not able to be raised into positions and locked to accommodate passenger…"~81,000 mi, complaint #2057881
  5. #5

    other

    4 unsafe, 7 annoyance

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "NO PROBLEM MY CAR I AM UBER DRIVER. UBER TLLE ME SAFETY RECALLS SELF-CERTIFICATION .MY CAR NO PROBLEM. HAS THE VEHICLE .SO I AM NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION WEBSITE. UBER SAFETY RECALLS SELF CERTIFICATION SO IF YOU HAVE SAFETY CERIFICATION PL…"complaint #1837655
    • "It seems that some of the standard safety features are unavailable or missing due to some reason which is mentioned in the optional equipment. below two things seem to be missing: 1. Safety sphere 2. ParkSense Rear Park Assist Addit…"complaint #1871211
    • "The contact owns a 2022 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The local dealer was contacte…"complaint #1876676
    • "I am filing a complaint about unsatisfactory remedy of recall 03A/NHTSA 23V-010 and would like to make a motion for a hearing on this remedy."complaint #1881164
    • "2nd and 3rd row seats of the van do not allow for proper installation of children’s car seats due to the non adjustable and non removable headrest. 3rd row headrest folds forward making the issue even worse. Tried multiple car seat manufacturers and per the ma…"complaint #1966532
  6. #6

    adas collision warning

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While reversing out of driveway with 4.3 deg. to 5.5 deg. down slope, car stopped with rear in street while displaying an apparent rear collision symbol. There was no cross traffic and a car parked along the curb on passenger side was not encroaching on drivew…"complaint #1804310
    • "On more than one occasion when I was on a four-lane highway with no vehicle in front of me in my lane, while I was passing a slower moving vehicle in the outer lane, my vehicle slammed on the aes brakes and would have absolutely caused a crash if there would h…"complaint #1844881
    • "22' Pacifica has advanced front brake assist . It does not work. I have tried and it only sets off a audible warning noise and dash says BRAKE. NO braking assist like it was stated it would have. I took it back to dealership 3 times now and have been told eve…"complaint #1851565
    • "The contact's mother had rented a 2022 Chrysler Pacifica Hybrid. The contact stated that upon his mother entering a gas station at a low rate of speed, she hit a divot in the road which triggered the vehicle's phantom braking to engage without warning. As the…"complaint #1888192
    • "While travelling on a controlled-access highway at 70 mph with the Adaptive Cruise Control active, and no other vehicles or objects nearby, the braking system engaged spontaneously (without driver input) and forcefully, for approximately .5 seconds, also engag…"complaint #1967713
  7. #7

    battery and charging

    2 stranded, 4 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I was driving around 15 mph and the van suddenly lost all electrical and engine power. I could not drive and none of the instruments were working. I could not turn on the emergency blinkers / hazard lights. I could not restart the van. No buttons were working.…"complaint #1883725
    • "While driving on the interstate, the vehicle suddenly lost acceleration without warning. With several 18 wheelers having to brake and swerve behind us, we had to navigate onto the shoulder of the interstate. We had to wait on the side of the interstate for an…"complaint #2014076
    • "This vehicle is 2 years old. It died while I was away from home. It was diagnosed as needing two new batteries. This is the 3rd Chrysler vehicle that I have had to replace batteries in. One vehicle required two battery replacements. This is an ongoing issu…"complaint #2034257
    • "My wife was driving our 2022 Chrylser Pacifica when it died in the middle of an intersection in downtown Austin. She was in the turning lane waiting for the light to change when the auto stop/start feature activated. As the light turned green and she went to p…"complaint #2115960
    • "The vehicle completely stopped and shut off while driving on the roadway. Luckily no one was behind me. The check engine light did come on right before but it wasn’t on long enough for me to get somewhere to stop and check it out. There had not been any issues…"complaint #2192952
  8. #8

    brake hydraulics

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2022 Chrysler Pacifica. The contact stated that while driving at 80 MPH with the cruise control activated, the vehicle experienced phantom braking. The following day, while driving at an undisclosed speed, the vehicle was vibrating and the b…"~13,000 mi, complaint #1871697
  9. #9

    backup camera

    1 unsafe, 2 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2022 Chrysler Pacifica. The contact stated while attempting to start the vehicle, the center console display went black and became inoperable. The contact stated that only the back-over prevention camera operated on the screen as needed. No…"~20,029 mi, complaint #2053593
  10. #10

    stability and traction control

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owned a 2022 Chrysler Pacifica. The contact stated that while driving approximately 55 MPH, a very loud snapping noise had suddenly occurred, and the message "Stability System Activated" displayed before the steering wheel suddenly turned to the ri…"~5,000 mi, complaint #2108878
  11. #11

    airbag system

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I have received the message "Service Airbag System" on my dashboard along with the Airbag light being on and red in color. My vehicle is currently not being shown as being part of the recall for 2022 chrysler pacificas but I believe it should be. This is a saf…"complaint #2109771
    • "Vehicle under mandatory recall for defective air bags. Called to get appt. with local dealer Fred Martin Motors. Have failed to call me back to set an appt. The dealer says they are waiting for parts. It has been 3 months. Still waiting. Concerned about safet…"complaint #2229264
  12. #12

    control module

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I purchased this van brand new. On the day I picked up on a Saturday and very excited! Sunday I went to go out and it didn’t start! Called the dealer on Monday and they sent out someone to jumpstart it and it wouldn’t start. It was towed to dealer and it was t…"complaint #1872230
    • "My vehicle is in perfect shape with no body damage and fewer than 28,000 miles. Today I was at a very busy intersection and when the car attempted to restart , it suddenly decided that my hood was open and it would not restart. It left me stranded. I ended u…"complaint #2010128
  13. #13

    ev charging system

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Upon attempting to charge the vehicle with factory supplied Level 1 charger, a dashboard message appeared stating "Service Charging System" and the vehicle would not charge. Took the vehicle to a service station and scanned the vehicle. Listed error code is…"complaint #2219141
    • "I am reporting an ongoing, catastrophic safety defect and corporate suppression regarding Chrysler Recall 03A (NHTSA Campaign 23V010) on my 2022 Chrysler Pacifica Hybrid. The official recall remedy has repeatedly failed to prevent total electrical system deple…"complaint #2222367
  14. #14

    fuel tank and lines

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The fuel line into the fuel tank and tank itself were leaking gas. It was not a large leak but it was enough to soak the felt lining underneath the gas tank. It made our garage completely smell of gas fumes and the fumes began to migrate into the home. The…"complaint #1882069
    • "Fuel line leak near engine. It sounds very similiar to the 2023 Chrysler Pacifica Recall. The vehicle reaked of gasoline fumes coming in through the vents. Our mechanic replaced the fuel line, said it had a hole. We felt very unsafe even starting the car when…"complaint #2152211
  15. #15

    hv battery and range

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The vehicle experienced a failure of the hybrid battery thermal management system. A diagnostic trouble code (P0E15 – Hybrid/EV Battery Pack Coolant Heater “A” Control Performance) was set and the check engine light illuminated. This component is responsible f…"complaint #2170379
    • "Our hybrid vehicle has been recalled per the Chrysler Pacifica battery recall. The letter says this is a dangerous fire hazard, needs to be repaired immediately, and we must stop charging our battery until fixed. The dealership has told us it will take 3 days…"complaint #2222513
  16. #16

    mirror

    1 unsafe, 1 broken

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The mirror on the passenger side of the vehicle "exploded"."complaint #1944332
    • " First of all, I would like to say that I received an "IMPORTANT SAFETY RECALL" notice citing that "certain 2022 Chrysler Pacifica vehicles failed to perform" However, my car's problem, though similar, is not quite the same as the problem mentioned b…"complaint #2092554
  17. #17

    software or update

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Our Chrysler Pacifica hybrid had the software update related to the wiring short that has caused multiple Pacifica Hybrids to shut down. We had the recall "repair" on 3/9/2023. On 3/12, while driving on the interstate traveling 70mph, the warning popped up, in…"complaint #1879898
    • "The vehicle lost power and was not accelerating when pressing on gas pedal. The engine light came on but came off 4 days later. Took to the dealership. The engine light was no longer on. Dealer informed me of the recall and said it will take 2 to 3 days to f…"complaint #1892705
  18. #18

    steering electric assist

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Started van with remote start to warm it up,and went to it in 5minutes,got in pushed dash button and put it in drive but THERE WAS NO POWER STEERING. Drove it 500 ft,and still no power steering. The Van had been sitting for 3 days without use. "complaint #1809487
    • "Went to store. Came home. Went to leave again. Unable to move wheel. Says power steering unavailable. Service required. Luckily, stuck at home. Anywhere else would have been an issue or to go out suddenly. "complaint #1935303
  19. #19

    steering rack mechanical

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2022 Chrysler Pacifica. The contact stated while driving at various speeds, there was an abnormal knocking noise detected. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the r…"~49,424 mi, complaint #2020843
  20. #20

    wiring harness

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "while driving all warning lights came on on the dashboard. said pull over, car will stop. car would not move . after a while it would start again and warning cleared. had scan done . multiple communication failure codes for multiple modules. had codes cleared.…"complaint #2011101
    • "The car randomly gives a warning on the dashboard in red, with red turtle symbol, to pull over and stop safely. A lot of the time we will be on the highway and can't pull over safely. It happens at any speed. 25, 80, 65, etc. It's been happening since we got t…"complaint #2180936
  21. #21

    abs module

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "At Random, the dashboard will light up with a red brake light, the check engine light, front end collision warning, and the ABS warning light. IT gives me several messages as well. Service electronic stability control, Auto emergency Braking Active Braking off…"complaint #2193628
  22. #22

    acceleration loss or hesitation

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The vehicle lost power while driving on the highway. My wife had to coast off the highway. "complaint #1858297
  23. #23

    adas autonomous driving system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Traveling down a country road on a clear afternoon, the vehicle traveled approximately 35 mph while cresting a small hill. On the other side of the hill was a "T" shaped intersection where another vehicle stopped in the intersection from a stop sign several fe…"complaint #1864543
  24. #24

    catalytic converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2022 Chrysler Pacifica. The contact stated that the transmission was slipping. Additionally, the brakes were making an abnormal squeaking sound. The Lane Departure warning light was illuminated. The TPMS warning light was illuminated. There…"~68,000 mi, complaint #2029905
  25. #25

    door latch and hinge

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The sliding driver side rear door malfunctioned - either a sensor did not go off, or the door did not register the sensor. My 4-year-old female child pressed the button to automatically open the sliding door, and attempted to climb in the vehicle as it was sli…"complaint #1882806
  26. #26

    engine internal

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "2022 CHRYSLER PACIFICA- Consumer submitted "motor vehicle defect notification form. The notification is in reference to "engine issues". The vehicle has been out of service at least 15 days to repair one or more substantial defects. 3 or more repair attempts…"complaint #1905848
  27. #27

    engine oil consumption

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Oil filter gets stripped on oil cooler housing and cracks and leaks damaging engine."complaint #2139918
  28. #28

    ev drive unit or inverter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Traveling at 70mph, the car displayed a message to "stop safely, vehicle will shut off soon". Code P0A43 DRIVE MOTOR A POSITION SENSOR CIRCUIT INTERMITTENT" was pulled. The van can not be driven safely on the road without the car alerting the driver that it w…"complaint #2087955
  29. #29

    heater core and blower

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2022 Chrysler Pacifica. The contact stated that while driving into California through a storm with the temperature at 39 degrees, in heavy rain and wind, the defrost button was pressed, and the windows immediately fogged up. The contact clea…"~30,000 mi, complaint #2179050
  30. #30

    key fob and immobilizer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The battery went dead in the van. I opened the driver's door using the key from the key fob. However, because there was no power, I couldn't open any of the other doors or lift gate not even from the inside. There appears to be no manual override to open those…"complaint #2103563
  31. #31

    power steering hydraulic

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Power steering went completely out. Vehicle has only 6300 miles on it. Luckily we were driving slow and very close to home. Vehicle is almost impossible to turn. This could have been extremely catastrophic if wife or daughter were driving on highway."complaint #1863834
  32. #32

    seatbelt and pretensioner

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I was in an accident. Where the van rolled 17 times. On or about the 12th roll. The retaining lock on the shoulder strap released. This allowed me to slide out of the seatbelt. This caused me more complicated injuries. The vehicle is currently at copart impoun…"complaint #2151111
  33. #33

    starter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "6/21/25 , a Saturday, I stopped at a traffic light when gas saver function kicked in and shut car off. The car went into park mode by itself and parking brake engaged. The car would not start and had to be towed. It sat until Monday when I was able to start i…"complaint #2105345
  34. #34

    tire failure

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The van was going about 10 mph and the side wall just burst and went to flat right away and tire pressure warning came on. Yokohama had a recall for this same issue in 2022 but this DOT was not included. Nothing came in contact with tire or van when the issue…"complaint #2098531
  35. #35

    transmission cvt

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "This vehicle has experienced three separate powertrain failures stemming from the same transmission defect (DTC P0A43 — Drive Motor Position Sensor, eFlite transmission). Incident 1 — April 19, 2026: Complete sudden loss of motive power on the highway with fa…"complaint #2213796
  36. #36

    trunk or liftgate

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "When locking vehicle and arming the alarm up on returning to vehicle in a parking lot no matter where. Upon return to vehicle before unlocking we notice vehicle rear tailgate is wide open. This has happened multiple times with a dealer not finding any cause. N…"complaint #1884429
  37. #37

    unintended acceleration

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "On Oct. 9, 2022, at approximately 6:30 p.m. EDT, I was braking as I approached a stop sign. For the first second or two of braking, the van slowed normally. Then, as the van was nearly stopped at the stop sign (probably 10 feet ahead of it, and approx. 5 mph…"complaint #1846589
  38. #38

    wheel bearing

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Wheel Bearing failure at 70,000 miles. Almost caused a head on crash."complaint #2034699

NHTSA investigations

Search NHTSA's own recall and complaint database for CHRYSLER PACIFICA directly.