2017 CHEVROLET IMPALA

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    airbag system

    15 unsafe

    15
    incidents

    Commonly reported, insufficient mileage data - n=14, median 53,000 mi, no reliable range below 25 reports.

    • "I KEEP GETTING A MESSAGE "AIRBAG SERVICE" AND THE LIGHT COMES ON AND STAYS ILLUMINATED. I TOOK THE VEHICLE TO MALCOLM CUNNINGHAM CHEVROLET ON 15 OCT 2018. I WAS TOLD THAT EVERYTHING CHECKED OUT FINE AND THAT THERE IS NO ISSUE. I DONT UNDERSTAND THIS BECAUSE IT…"~20,665 mi, complaint #1506710
    • "THE AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY AND AT TIMES REMAINS ILLUMINATED WHILE OTHER TIMES IT IS OFF. THE LIGHT COMES ON RANDOMLY AND DOES NOT ALWAYS STAY ON."~35,000 mi, complaint #1635399
    • "THE PASSENGER SIDE AIR BAG ... IF I HAVE A PASSENGER ON FRONT SEAT THE AIRBAGS GOES OFF AND LIGHT COMES O THE DASH SAYING SERVICE AIRBAG... NOW I HAVE NO ONE IN THE CAR WITH ME AND AIRBAG LIGHT IS STILL ON"~51,200 mi, complaint #1587802
    • "FRONT END CRASH & AIRBAGS DID NOT DEPLOY"~63,450 mi, complaint #1619907
    • "MY AIRBAG LIGHT HAS BEEN ON NOW ROUGHLY TWO MONTHS AND SOMETIMES I'M ACTUALLY SCARED TO DRIVE THE CAR HOPING THAT IT WON'T DEPLOY WHILE I'M DRIVING BUT IT'S MY ONLY MEANS OF TRANSPORTATION TO GET BACK AND FORTH TO WORK.I HAVE CHECKED ALL FUSES I HAVE GOTTEN S…"~75,000 mi, complaint #1683057
  2. #2

    ac compressor and refrigerant

    9 unsafe, 4 broken, 1 annoyance

    14
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "AIR CONDITIONING EVAPORATOR CORE LEAKED ALL FREON GAS."~45,000 mi, complaint #1586180
    • "I NOTICED THE CAR'S (2017 CHEVROLET IMPALA) A/C WAS BLOWING HOT AIR WHILE STATIONARY AND IN MOTION. I TOOK IT IN FOR AN A/C CHECK. PER THE CHEVROLET DEALERSHIP'S SERVICE ADVISOR, THERE IS AN EVAPORATOR CORE LEAK INTO DASHBOARD. GM HAS RELEASED TWO SPECIAL OV…"~48,000 mi, complaint #1674918
    • "The contact owns a 2017 Chevrolet Impala. The contact stated while starting the vehicle he noticed that the air conditioner was blowing hot air. There was no warning light illuminated. The contact stated that the evaporator core leaked in addition and Freon wa…"~53,548 mi, complaint #2003370
    • "MY 2017 CHEVY IMPALA'S, EQUIPPED WITH A 3.6L V-6 ENGINE, AIR CONDITIONING EVAPORATOR IS DAMAGED AND IS LEAKING REFRIGERANT AND RESULTING IN LOSS OF AIR CONDITIONING. THIS LOSS OF AIR CONDITIONING OCCURS ALL THE TIME-STATIONARY, IN MOTION--THE AIR CONDITIONING…"~62,000 mi, complaint #1583543
    • "AIR CONDITION QUIT BLOWING COLD AIR. TOOK IT TO THE PLACE WHERE I BOUGHT THE VEHICLE. THEY PERFORMED A DYE TEST AND FOUND THAT DYE WAS COMING FROM AC DRAIN FROM FIRE WALL. VERIFIED REFRIGERANT LEAKING FROM EVAPORATOR. JUDGING FROM OTHER COMPLAINTS ON HERE, I B…"~290,000 mi, complaint #1740612
  3. #3

    engine stall or no start

    7 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=11, median 88,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BARTON CHEVROLET ([REDACTED PHONE], [REDACTED ADDRESS], NEWBURGH, NY 12550) WHERE IT WAS DIAGNOSED THAT A PLASTIC B…"~10,018 mi, complaint #1495903
    • "ONCE DRIVEN,CAR WILL NOT RE-START. THIS WILL HAPPEN RANDOMLY . NO CLICKING,NO DASH LIGHTS, ABSOLUTELY NOTHING; AS IF NO BATTERY IN CAR. HAD IT DIAGOSED IN SHOP TWICE NOW, CAN NOT FIND ANYTHING WRONG (CANNOT DUPLICATE NO START). I NOTICED IN CAR COMPLAINTS .COM…"~48,000 mi, complaint #1698862
    • "THE CAR SHUT DOWN COMPLETELY ON ME THREE TIMES WHILE DRIVING IT, ONCE AN A RESIDENTIAL STREET AND TWICE ON A BUSY HIGHWAY. THIS IS SO DANGEROUS. I HAD TO WAIT 5-10 MINUTES EACH TIME BEFORE IT WOULD RESTART."~80,000 mi, complaint #1660940
    • "I HAD AN ISSUE WITH THE CHECK ENGINE LIGHT, CAR STALLING, AND CHANGING GEARS SLOW. THE CHEVY DEALERSHIP STATED THAT THE PURGE VALVE WAS BAD AND REPLACED IT ON 7/3/20. MY MOM HAD THE SAME ISSUE WITH HER CHEVY TRAX AND A DIFFERENT DEALERSHIP IN A DIFFERENT CITY…"~92,200 mi, complaint #1676117
    • "TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY BEGAN TO VIBRATE AND SEEMED AS IF THE VEHICLE WAS LOSING MOTIVE POWER. THE ENGINE POWER REDUCED AND STABILITY CONTROL WARNING LIGHTS…"~100,836 mi, complaint #1684437
  4. #4

    transmission automatic

    1 stranded, 5 unsafe, 1 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "IN MOTION: UNKNOWN: WHILE DRIVING ON AN INTERSTATE, SPEED 74 SET BY CRUISE CONTROL, THE CAR JERKED LIKE IT WAS GOING INTO PASSING MODE AND MADE A HORRIFIC SOUND. THE INTERSTATE WE WERE ON IN MISSISSIPPI WAS ON A FLAT ROAD. MY HUSBAND AND I THOUGHT THE REAR E…"~9,600 mi, complaint #1358787
    • "WHEN DRIVING UP HILL AT LOW SPEED A ROUGH CLUCK OCCURS WHEN GEAR CHANGES TAKE PLACE BETWEEN 2ND TO 1ST GEAR."~38,231 mi, complaint #1717972
    • "STARTING IN MARCH 2019 THE 2017 CHEVY IMPALA ENGINE WOULD STOP AND WOULDN'T START BACK UP FOR AT LEAST 30 MINUTES. IT WOULD HAPPEN WHEN I STOP AT A STOP SIGN OR LIGHT OR WHENEVER I STOP THE VEHICLE. THEN IN JULY OF 2019 THE VEHICLE STOPPED IN THE MIDDLE OF T…"~65,000 mi, complaint #1705221
    • "The contact owns a 2017 Chevrolet Impala. The contact stated while driving approximately 40 MPH and ascending a grade, the vehicle lost forward momentum. The contact depressed the accelerator pedal; however, the vehicle revved but failed to respond as needed.…"~151,343 mi, complaint #1940243
  5. #5

    catalytic converter

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "BROUGHT MY CAR IN FOR ROUTINE OIL CHANGE. INFORMED DEALERSHIP OF LOUD EXHAUST SOUND. ASKED IF THEY COULD CHECK FO AN EXHAUST LEAK. UPON PICKING UP MY VEHICLE I WAS INFORMED THE LOUD EXHAUST WAS DUE TO A CRACK IN THE CATALYTIC CONVERTER. I ASKED WHAT WOULD CAUS…"~100,000 mi, complaint #1714814
  6. #6

    heater core and blower

    5 unsafe, 1 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. THE CONTACT STATED THAT HOT AIR WAS BLOWING OUT THE VENTS. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO BELLAMY STRICKLAND CHEVROLET BUICK GMC ([REDACTED ADDRESS], MCDONOUGH, GA 30253, [REDACT…"~49,000 mi, complaint #1742413
    • "GM SPECIAL COVERAGE ADJUSTMENT [XXX] COVERS THE EVAPORATOR CORE ICING, LEAK. MY VEHICLE IS IN THE COVERED MAKE, MODEL, YEAR, RPO, ENDING TYPE, MILEAGE AND AGE TO QUALIFY FOR THIS COVERAGE. GM REFUSES COVERAGE SAYING THAT THE COVERAGE IS VIN SPECIFIC. THE SE…"~54,000 mi, complaint #1675878
    • "EVAPORATOR CORE NEEDS REPLACING,BROKE WHILE DRIVING BREATHING IN DANGEROUS FUMES"~64,000 mi, complaint #1681992
  7. #7

    lighting exterior

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. WHILE DRIVING 20 MPH AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE AT A DISTANCE. THE FAILURE MADE IT IMPOSSIBLE TO SEE MORE THAN FIVE FEET IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS…"~1,000 mi, complaint #1373917
  8. #8

    steering electric assist

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "LOSE A STEERING NO STEERING ASSISTANCE MILEAGE 400KM USING A GM GDS DTC-C056D-ELECTRONIC CONTROL UNIT INTERNAL MALFUNCTION/ DLC PIN 6-14,SYMPTOM BYTE 39"complaint #1380130
    • "AS I WAS DRIVING IN A CURVED LANE ALL OF A SUDDEN A WARNING LIGHT AND POPPED ON THE DASH ABOUT A POWER STEERING ISSUE AND I LOST ALL POWER STEERING AND WAS HEADING OUT OF CONTROL. I COULD NOT CONTROL THE CAR AT ALL IN THE CURVE. THEN I FINALLY WAS ABLE TO SLO…"complaint #1617931
    • "Was driving and lost power steering. Message came up stating power steering service drive with caution. Drove straight to dealership."complaint #1843205
    • "Power steering assist drive with care warning popped up on dash. Took the vehicle to the dealership and they said the power steering gear failed. "complaint #2141414
  9. #9

    brake hydraulics

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "AT HIGHWAY SPEEDS WHEN APPLAYING BRAKES THEIR IS A FIBREATIING FEEL ON BRAKE PETAL"~1,000 mi, complaint #1575991
    • "HIT THE BRAKES TO STOP AND THE THE CAR REVED AND HAD TO PUSH AS HARD AS I COULD TO TRY AND GET THE CAR TO STOP. 3RD TIME THIS HAPPENED. ALMOST GOT INTO A BAD ACCIDENT"~37,000 mi, complaint #1652866
  10. #10

    engine internal

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND JERKED FORWARD. IN ADDITION, THE EMISSION SYSTEM AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CREST CHEVROLET ([REDACTED ADDR…"~37,000 mi, complaint #1495374
  11. #11

    exhaust system

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2017 CHEVORLET IMPALA. THE CONTACT STATED THAT EXHAUST SMOKE SEEPED INTO THE VEHICLE THROUGH THE AIR VENTS. THE VEHICLE ALSO ACCELERATED ON ITS OWN AND EXTREME PRESSURE HAD TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE VEHICLE. IN ADDITIO…"~35,312 mi, complaint #1492727
  12. #12

    infotainment head unit

    1 unsafe, 2 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "NOV 2018: CENTER CONSOLE / TV FAILURE INCLUDING BACK-UP CAMERA ALONG WITH INFOTAINMENT. OCCURRED JUST AFTER 36,000 MILES, THUS GM WARRANTY DID NOT COVER AND REPAIR COST FOR HMI MODULE = $732 THOUGH WE DO HAVE A 3RD PARTY EXT. WARRANTY, WE STILL PAID $200+…"~36,000 mi, complaint #1523231
  13. #13

    other

    1 unsafe, 2 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY VEHICLE WAS TAKEN DURING A INVESTIGATION AND THE PERSON THAT TOOK IT DIED , AND TRYING TO LOCATE IT BUT FOR SOME REASON IT HAS 2 LOCATIONS 1 IN CHANDLER AND THE OTHER IN KANSAS . IS THERE ANYWAY YOU COULD HELP ME LOCATE IT?"~65,000 mi, complaint #1570887
  14. #14

    backup camera

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE LEFT SIDE WARNING SYSTEM DOES NOT WORK OR WORKS LESS THE 10% OF THE TIME. WILL NOT TELL ME IF I AM IN REVERSE IF AN OBJECT IS COMING FROM LEFT SIDE AND WILL NOT TELL ME IF A CAR IS APPROACHING ME ON LEFT SIDE EITHER,"~60,000 mi, complaint #1563048
  15. #15

    control module

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE HMI MODULE HAS GONE OUT.THIS AFFECTS THE REAR VIEW CAMERA AND THE ENTIRE DISPLAY. SECONDLY, SINCE THEN THE POWER STEERING HAS ALSO GONE OUT ON THE CAR WHILE IN MOTION!! IT WENT OUT SUDDENLY. BRAND NEW BATTERY STILL NOT RESOLVED. THESE PROBLEMS ARE BOTH EL…"~60,000 mi, complaint #1647345
    • "The contact owns a 2017 Chevrolet Impala. The contact stated that while driving at an undisclosed speed on the interstate, the hazard light was activated and the trunk spontaneously opened. The contact was unable to securely latch the trunk and used a net to s…"~66,890 mi, complaint #2183277
  16. #16

    evap system

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "There is a recall for my vehicle with the evaporator core freezing leaking on certain chevy 2017 impala just like mine and my car has the same issue but they only recalled a certain number of vehicles with this problem. Is there anything I can do to resolve th…"complaint #2194982
    • "I am filing this complaint regarding a widespread design defect affecting 2016-2018 Chevrolet Impala vehicles with 3.6L V-6 engines, and General Motors' systematic denial of legitimate warranty claims under Special Coverage Adjustment N182186881-01 through arb…"complaint #2214149
  17. #17

    power steering hydraulic

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2017 Chevrolet Impala. The contact stated while driving at approximately 30 MPH, the steering wheel became difficult to maneuver. The contact stated that the instrument panel displayed the Power Steering Failure message. The contact stated t…"~40,000 mi, complaint #1843615
  18. #18

    seatbelt and pretensioner

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE BOTH REAR SEAT CROSSBODY SEATBELTS CLINK THE WAY ROLLER COASTERS DO WHEN GOING UP AN INCLINE AND JUST GET STUCK AND BEGING TO TIGHTEN. THE ONLY WAY TO LOOSEN THE BELT IS TO TAKE IT COMPLETELY OFF AND LET IT WIND UP ALL THE WAY BEFORE FASTENING IT AGAIN. TH…"~12,000 mi, complaint #1485068
    • "TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. THE CONTACT THAT STATED THE DRIVER'S SIDE SEAT BELT MOUNT DETACHED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PETERS CHEVROLET BUICK CHRYSLER JEEP DODGE RAM FIAT (4181 US-259, LONGVIEW, TX 75605, [REDACTED PHONE]) B…"~29,600 mi, complaint #1745470
  19. #19

    steering rack mechanical

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHENEVER YOU MOVE THE STEERING WHEEL TO THE LEFT OR RIGHT AT A LOW SPEED OR MOVING THE JUST BACK AND FORTH A RUBBING/WEIRD SOUND IS MADE! WONDERING IF THIS IS A MAJOR CONCERN OR JUST AN INCONVENIENCE"~28,890 mi, complaint #1652245
  20. #20

    suspension arms and bushings

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "BALL JOINTS LOOSE FRONT END SQUEAKY ALSO TIRE PRESSURE SENSOR FAULTY"~38,000 mi, complaint #1493089
  21. #21

    wheel or rim

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "RENTED AN ALAMO RENTAL CAR AT THE DFW AIRPORT ON 12/23/16. . LEFT REAR WHEEL CAME OFF VEHICLE WHILE DRIVING STRAIGHT AT HIGHWAY SPEED ON TEXAS HWY 36 CAUSING THE CAR TO LOOSE CONTROL AND SPIN OFF THE ROAD. *TR"~8,000 mi, complaint #1344789
    • "TL* THE CONTACT RENTED A 2017 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DRIVER SIDE WHEEL DETACHED WHILE DRIVING 50 MPH THE VEHICLE WAS LEFT AT THE SIDE OF THE ROAD NEAR A FARM. THE CONTACT CALLED ALAMO RENTAL CAR TO PICK UP THE VEHICLE. THE MANUFACT…"~8,000 mi, complaint #1344962
  22. #22

    adas blind spot

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE PASSENGER SIDE BLIND SIDE DETECTOR SYSTEM STAYS ON PERMANENTLY."~57,000 mi, complaint #1697296
  23. #23

    battery and charging

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ON NOVEMBER 17TH AND 20TH OF 2018 WHILE AT MALL PARKING LOT AND AT DRUG STORE AS I PROCEED TO LEAVE MY CAR'S BATTERY HAD COMPLETELY DRAINED IT'S POWER. NO LIGHTS OR DOORS WERE LEFT ON AND I HAD TO GET AAA TO BOOST ME ON THOSE TWO OCCASIONS. WHEN I TOOK THE CAR…"~11,319 mi, complaint #1518377
  24. #24

    engine head gasket

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I PURCHASED A 2017 CHEVROLET IMPALA VEHICLE IN MARCH OF 2019 AND A FEW MONTH'S AFTER PURCHASING THE VEHICLE I IMMEDIATELY STARTED NOTICING THAT THE VEHICLE WOLD STALL AND OR HESITATE TO START EVERY TIME I WOULD PUT GAS IN IT. IMMEDIATELY AFTER THAT THE CHECK…"~44,000 mi, complaint #1657477
  25. #25

    fluid leak unspecified

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TAIL LIGHT GASKET, WATER LEAK INTO THE SPARE COMPONENT."~42,894 mi, complaint #1717959
  26. #26

    fuel injector

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "VEHICLE WAS CONDO PARKING AREA IN SPI TEXAS AND LOWELL,IN. MICE CHEWED FUEL IJECTION HARNESS (DISABLING(3 CYL) ON FEB.10,2018 AND AGAIN 10 DAYS LATER HARNESS ( 4CYL) AND FOAM INTAKE MANIFOLD. ALL SOYBEAN BASED WIRES AND FOAM. BOTH REPAIRED AT GILLMAN CHEVY…"~1,000 mi, complaint #1482935
  27. #27

    fuel tank and lines

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Pourous plastic fuel line located on top of gasoline tank is leaking slowly...confirmed by independent (Kaerchar Automotive..[REDACTED ADDRESS] 15234)([REDACTED PHONE]) official PA inspection station. Pourous plastic fuel line line to tank leaking fuel onto…"complaint #1895201
  28. #28

    glass and windshield

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "SUN ROOF EXPLODED WHILE DRIVING NORTHBOUND AT HIGHWAY SPEED (70 MPH) ON INTERSTATE 84 ENROUTE TO BUTTE, MT. IN RURAL IDAHO; 1766 MILES ON NEW 2017 IMPALA PREMIERE VEHICLE AT APPROXIMATE 3:45 PM MDT. NO OTHER CARS AROUND, NO WHERE NEAR OVERPASS, SOUNDED LIKE GU…"~1,766 mi, complaint #1386666
  29. #29

    instrument cluster

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "Odometer Fraud. The contact purchased a 2017 Chevrolet Impala. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage…"~64,484 mi, complaint #2090588
  30. #30

    parking brake

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY CAR WAS PARKED IN A HOME DRIVEWAY, SOME HOW JUMPED OUT OF PARK AND STARTED TO ROLL INTO THE STREET. NO ONE WAS IN THE DRIVER SEAT TO CAUSE THIS TO HAPPEN."~24,000 mi, complaint #1566417
  31. #31

    seat mechanism

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "RENTED A 2017 CHEVY IMPALA FOR A [REDACTED ADDRESS] TRIP.I DID THE DRIVING AND MY WIFE, 5' 1", SPENT THE TRIP IN THE PASSENGER SEAT. DUE TO THE EXTREME FORWARD POSITION OF THE HEADREST AND LACK OF HEADREST ADJUSTMENT SHE WAS MISERABLE THE WHOLE TRIP. I HAD BEE…"complaint #1426259
  32. #32

    steering column

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "STEERING WHEEL COLUMN RUBBING WHEN TURNING. WHEN TURNING TO THE RIGHT SOMETHING BROKE HEARD LOUD NOISE NOW WHEN YOU TURN WHEEL BACK AND FOURTH HEAR A LOAD NOISE SOUNDS LIKE A ROD HITTING SOMETHING HAD TO BE TOWED TO CHEVY DEALER IN MURFREESBORO TN."~28,000 mi, complaint #1481905
  33. #33

    sunroof

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "CLOSED THE DRIVER DOOR ON CAR, HEARD A WHAT SOUNDED LIKE AN EXPLOSION FROM OVER HEAD. DISCOVERED THAT REAR SUNROOF PANEL HAD EXPLODED, GLASS PIECES HAD FALLEN ONTO SLIDING VISOR PANEL. HAD BEEN SITTING STATIONARY IN THE SUN. I TOOK IT TO THE DEALER. WITHOUT…"~4,400 mi, complaint #1318167
  34. #34

    torque converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TRANSMISSION FAILURE OF MY 2017 CHEVY IMAPLA LT WHILE DRIVING ON INTERSTATE ON 9/26/20. I HAVE 164,000 ON THE VEHICLE AND ACCORDING TO VEHICLEREPORTS.COM THE LIFETIME EXPECTANCY OF THESE TYPES OF VEHICLES ARE ONLY 160,000. THE TORQUE CONVERTER INSIDE ON THE T…"~164,000 mi, complaint #1695821
  35. #35

    trunk or liftgate

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I continuously have water leaking into the trunk of my 2017 Chevrolet Impala, specifically the spare tire compartment. I noticed through research that the issue has been recalled for select years, but not my vehicle year. If the issue is a known defect, this s…"complaint #1920847
  36. #36

    unintended acceleration

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "RE: CAR RANDOMLY LUNGES FORWARD WHILE SLOWING TO A STOP. THIS DOES NOT OCCUR EVERY TIME I COME TO A STOP. IT IS AN UNEXPECTED EVENT THAT HAPPENS FROM TIME TO TIME WHILE SLOWING FOR A STOP SIGN, STOP LIGHT OR JUST TO STOP PERIOD THAT THIS CAR SEEMS TO LUNGE…"~46,000 mi, complaint #1573087

Search NHTSA's own recall and complaint database for CHEVROLET IMPALA directly.