2017 CHEVROLET CRUZE

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine internal

    2 stranded, 32 unsafe, 2 annoyance

    36
    incidents
    Typical range: 27,500–70,000 mi

    Median 59,500 mi, based on 27 reports (54% had no usable mileage)

    • "The contact owns a 2017 Chevrolet Cruze. The contact stated that the check engine warning light was displayed on the instrument panel. The vehicle was taken to the dealer where the contact was informed that the O2 sensor was defective and needed to be replaced…"~4,378 mi, complaint #1891968
    • "VEHICLE WAS IN MOTION GOING APPROX [REDACTED ADDRESS] WHEN IT STARTED VIBRATING AND "SERVICE STABILITRAK" LIGHT CAME ON. PULLED OVER INTO GAS STATION AND SHUT CAR OFF. SAT FOR 2 MINUTES BEFORE TURNING BACK ON. SERVICE STABILITRAK LIGHT REMAINED ON WITH SOME VI…"~27,500 mi, complaint #1636864
    • "I WAS DRIVING THE VEHICLE WHEN THE ENTIRE CAR STARTED TO SHAKE. IMMEDIATELY THE CHECK ENGINE STARTED TO BLINK AND A WARNING DISPLAYED SERVICE STABILITRAK. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT THERE US A MISFIRE OF THE FIRST VALVE WHICH CAUSE THE OTH…"~40,000 mi, complaint #1653067
    • "64,000 MILES, CAR STARTED SPUTTERING, SERVICE STABILITRAC AND CHECK ENGINE LIGHTS CAME ON. DEALERSHIP SAID PISTON RING BROKE AND SCORED THE CYLINDER WALL BEYOND REPAIR. NEED TO REPLACE ENGINE."~64,000 mi, complaint #1700475
    • "THIS IS FOR THE KNOCK SENSOR I HAVE CHANGED IT 5 TIMES IT WILL LAST MAYBE A MONTH OR AT THE LONGEST 2 MONTHS AND IT WILL THROW THE CHECK ENG. LIGHT ON AGAIN I HAVE CALLED THE DEALERSHIP THEY SAY THERE'S NO RECALLS YET AND WHEN THIS HAPPENS IF U TAKE OFF SLOW I…"~82,250 mi, complaint #1658053
  2. #2

    engine stall or no start

    2 stranded, 19 unsafe

    21
    incidents

    Commonly reported, insufficient mileage data - n=20, median 27,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DECELERATING AT SPEEDS UNDER 5 MPH THE AUTO STOP FEATURE ACTIVATED BEFORE COMING TO A COMPLETE STOP. AFTER RELEASING THE BRAKE PEDAL THE VEHICLE FAILED TO AUTO RESTART. THE CONTACT HAD…"~1,000 mi, complaint #1653677
    • "VEHICLE PURCHASED UNDER 1 MONTH AGO WITH 15K MILES ON IT. VEHICLE WAS STATIONARY AT A RED LIGHT WITH AUTO STOP ENGAGED, I ATTEMPTED TO ACCELERATE AS LIGHT TURNED GREEN; AUTO STOP ATTEMPTED TO TURN ON, THEN SEEMINGLY FAILED AND VEHICLE COMPLETELY SHUT OFF. REQU…"~16,000 mi, complaint #1596100
    • "BOUGHT MY CAR IN SEPTEMBER AND IT WAS RUNNING FINE. I LIVE IN ARIZONA AND NOW THAT IT'S JULY IT'S VERY HOT OUTSIDE. I NOTICED ABOUT A MONTH AGO MY CAR STARTED STALLING FOR A MOMENT WHEN I WOULD TRY TO ACCELERATE ON THE FREEWAY. AND NOW IT HAS RANDOMLY STARTED…"~30,000 mi, complaint #1580413
    • "WHEN VEHICLE IS SITTING IN AUTO-STOP MODE, RELEASING THE BRAKE AND PRESSING THE GAS PEDAL WILL RANDOMLY CAUSE VEHICLE TO STALL. I HAVE TAKEN IT TO DIFFERENT CHEVROLET DEALERSHIPS AND NO ONE CAN FIGURE OUT THE CAUSE OF IT AND THEY CANNOT REPLICATE THE ISSUE. (T…"~40,000 mi, complaint #1742011
    • "VEHICLE HAS STALLED 4 TIMES NOW IN THE PAST WEEK OR SO. IT HAS PASSED INSPECTIONS AT FIRESTONE AND THE OIL CHANGE SHOP AND THERE ARE NO AREAS WITH SUGGESTED MAINTENANCE OR REPAIRS. THE VEHICLE STALLS AFTER BEING IN PARK OR HAVING MY FOOT ON THE BRAKE AND NOT M…"~53,000 mi, complaint #1681307
  3. #3

    transmission manual clutch

    19 unsafe

    19
    incidents

    Commonly reported, insufficient mileage data - n=10, median 38,000 mi, no reliable range below 25 reports.

    • "CLUTCH PEDAL BECAME REALLY SOFT. AT ONE POINT, IT HAD NO RESISTANCE AT ALL. I COULD NOT CHANGE GEARS WHEN THE CAR WAS ON, BUT I COULD CHANGE GEARS WHEN THE CAR WAS OFF. THE PEDAL WAS EVEN STUCK TO THE FLOOR AND WOULD NOT COME BACK AT ALL. AFTER BEING TOWED…"~16,500 mi, complaint #1708139
    • "THE FIRST INCIDENT OF THE CLUTCH PEDAL STAYING ON THE FLOOR WAS RIGHT AFTER START UP ON A WARM DAY. DEPRESSED THE PEDAL AND IT DID NOT RETURN UNTIL PHYSICALLY MANIPULATING IT FOR SEVERAL MINUTES. THE PROBLEM SEEMED TO GO AWAY FOR ABOUT A WEEK OR SO. THE SEC…"~24,725 mi, complaint #1605717
    • "HYDRAULIC CLUTCH ACTIVATING SYSTEM WILL FAIL AT TIMES RESULTING OT BEING ABLE TO DISENGAGE CLUTCH. SYSTEM HAS ACDV A CLUTCH DELAY ORIFICE VALVE THAT CLOGS AND ALLOWS FLUID TO GO INTO AN ACCUMULATOR , THUS NOT RELEASING THE CLUTCH. ITS BEEN A PROBLEM WITH EAR…"~32,695 mi, complaint #1661354
    • "IN MOTION AND DEPRESSED CLUTCH PEDAL TO SLOW FOR A TURN. PEDAL STUCK TO THE FLOOR AND LIFTING IT UP DID NOT RETURN FUNCTION. THIS PROBLEM CAN RESULT IN VEHICLE IN GEAR OR IN NEUTRAL. FLUID LEVEL BETWEEN MINIMUM AND MAXIMUM."~73,000 mi, complaint #1648283
    • "The contact owns a 2017 Chevrolet Cruze. The contact stated while shifting from first to second gear, the clutch was depressed and remained on the floorboard. The contact stated that the check engine warning light was illuminated. The contact was able to drive…"~80,000 mi, complaint #1771567
  4. #4

    other

    6 unsafe, 2 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "TL* THE CONTACT OWNED A 2017 CHEVROLET CRUZE. WHILE ACCELERATING, THE VEHICLE SHOOK. WILLIAMS CHEVROLET ([REDACTED ADDRESS], RT. 40, ELKTON, MD 21921, [REDACTED PHONE]) ASKED THE CONTACT TO BRING THE VEHICLE IN, BUT THE CONTACT DECLINED. THE MANUFACTURER WAS N…"~2,000 mi, complaint #1548160
    • "ALMOST 6 MONTHS TO THE DAY OF PURCHASE, I WAS PLANNING A TRIP THAT REQUIRED 3.[REDACTED ADDRESS] DRIVING. THE DAY BEFORE MY TRIP, I HAD AN UNFAMILIAR ALERT, SO I TOOK IT TO AUTONATION UNDER WARRANTY. THEY FOUND THE CAR HAD BEEN IN A MAJOR ACCIDENT WHERE THE…"~2,220 mi, complaint #1464869
    • "THE HIGH MOUNT BRAKE LIGHT HOUSING FAILS TO SEAL, ALLOWING WATER TO COLLECT INSIDE THE TRUNK. IF UNCHECKED, WATER COULD CONTINUE TO COLLECT AND POSSIBLY SHORT THE FUSE BOX OR BATTERY THAT ARE LOCATED IN THE TRUNK. THE DEALER CAN REPLACE THE SEAL AND/OR HOUSING…"~17,500 mi, complaint #1542170
    • "THE CAR CAUGHT FIRE FROM INSIDE THE CAB. I'M NOT SURE WHY OR WHAT HAPPENED EXACTLY BUT IT BURNT. IT WAS A TOTAL LOSS. LUCKILY IT WAS STATIONARY WHEN IT HAPPENED"~35,000 mi, complaint #1483892
  5. #5

    acceleration loss or hesitation

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I WAS TEST DRIVING A NEW 2017 CHEVY CRUZE...WHILE ATTEMPTING TO ACCELERATE TO MERGE INTO TRAFFIC FROM THE ON RAMP OF THE INTERSTATE, THE CAR JUST REVS UP FOR LIKE 5 SECS BEFORE FINALLY ACCELERATING INTO TRAFFIC....THIS IS A *****MAJOR FLAW***** I THOUGHT THE…"complaint #1362021
    • "WAS TRAVELING APPROXIMATELY 62 MPH I PRESSED THE GAS PEDAL TO THE FLOOR AND THE POWER STOPPED FROM THE ENGINE AND THE TRANSMISSION DOWN SHIFTED CAUSING A LOUD THUD NOISE IN THE DASH BOARD AREA. THE VEHICLE NEVER INCREASED SPEED IT DROPPED DOWN TO APPROXIMATELY…"complaint #1406318
    • "WHEN TRYING TO ACCELERATE QUICKLY THE VEHICLE FEELS LIKE IT'S GOING TO DIE OUT THEN THE CHECK ENGINE LIGHT WILL COME ON, BUT AFTER ABOUT 25-30MILES IT TURNS OFF. MAINLY OCCURRED WHEN ACCELERATING INTO THE FREE WAY WITH AN INCLINE OR UNEVEN ROADWAY"complaint #1619408
    • "Car has a lot of difficulty accelerating even when pressing on the gas all the way to start to go. Car rolls back when stopped. Brakes sometimes aren’t working as they should. Car isn’t breaking properly. Doesn’t stop all the way sometimes. When driving the ca…"complaint #1821756
    • "My Chevy Cruze LT Hatchback has an acceleration issue. I’ve read blogs where people complain of the same problem. There is a delay from the time you press the acceleration peddle to when the vehicle actually responds. This is dangerous because in the time it t…"complaint #1831249
  6. #6

    brake hydraulics

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "BRAKE PEDAL SINKS SLOWLY TO FLOOR AND BRAKES REQUIRE A STRONGER SHOVE TO ACTIVATE. THIS HAPPENED SEVERAL TIMES ON FIRST DRIVE AFTER CAR WAS STATIONARY. SEEMS NORMAL AFTER THAT AT THIS TIME. CAR HAS A MANUAL TRANSMISSION WHICH SHARES A CLUTCH & BRAKE FLUID S…"~21,000 mi, complaint #1746064
    • "FIRST THE CAR SHAKED WHILE WE WERE WAITING AT A TRAFFIC LIGHT ON A CITY STREET. THEN WE WENT TO DRIVE INTO A TUNNEL AND I COULD NOT ACCELERATE, WE HAD TO ROLL DOWN THE HILL TO KEEP MOVING. THEN THE BRAKES WOULD NOT WORK PROPERLY. THE CAR SAID SERVICE BRAKE ASS…"~44,848 mi, complaint #1613554
    • "I RECEIVED A WAITING NOTIFICATION STATING 'SERVICE BRAKING SYSTEM' WHILE I WAS DRIVING ON THE FREEWAY AND THEN MY CARS BRAKE PEDAL BEGAN TO STICK AND VIBRATE WHILE THERE BEING NOTHING WRONG WITH THE PADS. ROTORS, BRAKE LINES, OR BRAKE FLUID. IT COULD'VE CAUSED…"~86,532 mi, complaint #1676716
  7. #7

    lighting exterior

    6 unsafe, 1 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "EXTERIOR FRONT HEAD LAMP CONDENSATION ON BOTH LEFT AND RIGHT SIDES. HAD BACK TO DEALER SEVERAL TIMES IN PAST 2 YEARS. DEALER SAYS IT IS NORMAL AND TO LIVE WITH IT. THE CONDENSATION HAPPENS STANDING OR IN MOTION. ALL DEPENDING ON OUTDOOR WEATHER."~2,000 mi, complaint #1650261
    • "TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. THE CONTACT NOTICED THAT THE HIGH MOUNT BRAKE SEAL WAS CRACKED. THE VEHICLE WAS TAKEN TO HOMETOWN CHEVROLET BUICK GMC ([REDACTED ADDRESS], REIDSVILLE, NC 27320, [REDACTED PHONE]) WHERE IT WAS DIAGNOSED THAT THE THIR…"~36,829 mi, complaint #1576136
    • "TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. THE CONTACT STATED THAT THE HIGH MOUNT BRAKE LAMP FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BUCHANAN AUTOMOTIVE INC ([REDACTED ADDRESS], WAYNESBORO, PA) WHERE IT WAS DIAGNOSED THAT THE WASHERS WOULD NEED TO B…"~59,238 mi, complaint #1436871
    • "TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. THE CONTACT STATED THAT SHE NOTICED A FRACTURE ON ONE OF THE REAR BRAKE LIGHT ON THE SIDE. THE CONTACT STATED THAT RECENTLY A PASSENGER IN THE REAR OF THE VEHICLE POINTED OUT THAT THE REAR BRAKE LIGHT WAS FRACTURED…"~60,000 mi, complaint #1744008
  8. #8

    engine turbo supercharger

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "I WAS DRIVING CHECK ENGINE LIGHT CAME ON. I IMMEDIATELY DROVE CAR HOME. GOT TENTAL. CALLED MY WARRANTY COMPANY HAD CAR TOWED TO GARAGE. HARAGEVIS MOT QUALIFIED TO REPLACE TURBO ENGINE. WAITING TIL MORNING TO FIX."~62,000 mi, complaint #1714997
    • "INTERNAL TURBO CHARGER FAILURE. NOT GETTING ENOUGH BOOST PRESSURE CONSISTENTLY. CAR WILL BE MOVING ALONG FINE DOWN THE HIGHWAY, AND THEN SUDDENLY DROP SPEED."~82,300 mi, complaint #1687974
    • "The contact owns a 2017 Chevrolet Cruze. The contact stated that while idling or while driving at various speeds, the vehicle would hesitate while attempting to accelerate. The check engine warning light illuminated and turbocharger under boost message was dis…"~123,370 mi, complaint #1828350
  9. #9

    airbag system

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE AIRBAG WARNING LIGHT ILLUMINATED. (NISSANI BROS. CHRYSLER DODGE JEEP LOCATED AT [REDACTED ADDRESS] STE B, CULVER CITY, CA 90230, [REDACTED PHONE]) WAS CONTACTED A…"~3,874 mi, complaint #1646377
    • "VEHICLE WAS TRAVELLING AT 50 MPH WHEN I DROVE INTO A DRAINAGE DITCH AND FLEW ROUGHLY 20 FEET, CAUSING THE SIDE CURTAIN AIRBAGS TO INFLATE ON IMPACT AFTER LANDING. HOWEVER THE STEERING WHEEL AIRBAG DID NOT DEPLOY IN THE FIRST IMPACT INVOLVING A CULVERT IN THE D…"~17,237 mi, complaint #1484995
    • "I WAS IN A CAR ACCIDENT ON 4/14/2018. I WAS AT A STOP LIGHT ON A CITY STREET WHEN IT TURNED GREEN AND THE PICK UP IN FRONT OF ME DIDN'T GO SO I HAD TO SLAM ON MY BREAKS AND WHEN I DID I SLAMMED INTO THE BACK OF HIS PICK UP. TOTALED MY 2017 CHEVY CRUZE.WHEN I S…"~20,700 mi, complaint #1465999
  10. #10

    fuel injector

    1 stranded, 4 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHEN TRYING TO ACCELERATE INSTEAD OF THE CAR SPEEDING UP IT WILL STALL OR SLOW DOWN. MY CAR HAD STOPPED ON ME IN THE MIDDLE OF TRAFFIC BEFORE WHILE DRIVING. I HAD TO TURN MY CAR OFF AND TRY TO RESTART WHICH IT STRUGGLED TO RESTART BUT AFTER TRYING A FEW TIMES…"~75,000 mi, complaint #1644938
    • "FUEL INECTORS: AT TIMES IT SEEMS THE CAR GETS SLUGGISH, AND FIGHTS TO GET GAS TO THE INJECTORS. AT TIMES, THERE ISN'T ENOUGH POWER TO KEEP THE CAR GOING. MY CAR WAS ON AN OPEN HIGHWAY WHEN I EXPERIENCED THIS ISSUE."~135,097 mi, complaint #1673695
  11. #11

    wiring harness

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "DIGITAL GAUGE CLUSTER EVENTUALLY SHORTS DUE TO FACTORY-INSTALLED WIRING BEING TOO SHORT. NEEDS A SPECIAL WIRING HARNESS TO LENGTHEN THE WIRES TO PREVENT PREMATURE WEAR. AFFECTS EVERYTHING FROM THE RADIO, TO CRITICAL VEHICLE INFORMATION SUCH AS MILEAGE, FUEL LE…"~12,000 mi, complaint #1594975
    • "VEHICLE WAS PARKED, ELECTRICAL SHORT. POSSIBLY AFTER LOCKING THE VEHICLE THE FIRE DEPARTMENT SAID. RESULTED IN FIRE DAMAGING THE WHOLE INTERIOR OF VEHICLE. VISOR MELTED, BURNED FROM CENTER CONSOLE, RIGHT THROUGH THE FLOOR TO THE FRAME, DAMAGED THE SEATS. CAR I…"~30,340 mi, complaint #1609824
    • "ON 11-6-18 AT 33,960 MI WHILE DRIVING ON CITY STREET A LOUD POP SOUND UNDER THE DASH, INSTRUMENT PANEL AND ALL ELECTRICAL WENT OUT (DASH, RADIO, ETC) THEN ALL WARNING LIGHTS CAM ON AS IF CAR HAD JUST BEEN TURNED ON, ALL DISPLAY CAME BACK NORMAL AFTER SEVERAL S…"~35,970 mi, complaint #1528819
    • "The contact owns a 2017 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that a faulty High Moun…"~90,000 mi, complaint #1958943
  12. #12

    control module

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "PURCHASED NEW CRUSE HATCHBACK IN DEC.2017, WITH 3 MILES ON ODOMETER FROM (XXXXX) WESTLAKE,OH. PROBLEMS STARTED IN FEBRUARY, JUST STOPPED CAR,I WAS STILL IN IT AND ALARM WENT OFF, THEN ,ONSTAR SENT ME A NOTIFICATION MY CAR HAS BEEN STOLEN, CAR DID NOT RECOGNIZE…"~13,000 mi, complaint #1501214
    • "WHEN THIS PROBLEM FIRST OCCURED IN MY CAR, NONE OF THE GAUGES ON THE CAR WORKED. ALL WERE INACTIVE INCLUDING SPEEDOMETER, GAS METER, CAR TEMP, AND RPM METER. THE AIR CONDITIONING WAS NOT WORKING AND THE RADIO WAS NOT WORKING EITHER. AT THIS TIME THE CAR WAS RU…"~16,800 mi, complaint #1470102
    • "2017 CHEVROLET CRUZE WITH 28,751 MILES IS CONTINUALLY LOSING ALL GAUGE FUNCTIONS, AIR CONDITIONING, RADIO, TURN SIGNALS AND EMERGENCY FLASHERS ARE AFFECTED. PROBLEM ORIGINALLY SURFACED IN LATE 2017 WITH ABOUT 12,000 MILES WHILE THE VEHICLE WAS ON THE HIGHWAY.…"~28,751 mi, complaint #1726327
    • "The contact owns a 2017 Chevrolet Cruze. The contact stated the service stability trac and check engine warning lights were illuminated on the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs, turbo…"~90,761 mi, complaint #1798066
  13. #13

    trunk or liftgate

    2 unsafe, 2 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TRUNK WONT OPEN AT TIMES WHEN HITTING THE RELEASE BUTTON INSIDE CAR OR ON THE KEYCHAIN. I CAN HEAR CLICKING LIKE ITS OPENED BUT IT ISNT AND IT SAYS ON THE DASH SCREEN THAT IT IS. BUT IT WILL OPEN GOIN DOWN THE ROAD WHILE IM DRIVING THATS VERY AGGRAVATING AND D…"~13,300 mi, complaint #1580495
    • "2017 CHEVROLET CRUZE LT, TRUNK FILLING UP WITH WATER IN THE BATTERY COMPARTMENT, WHEN IT RAINS. TRUNK LINER IS DRY ASIDE FROM THE TRUNK DOOR. BATTERY UNDER WATER."~38,000 mi, complaint #1654423
    • "OPENED TRUNK TODAY AFTER CAR WAS PARKED IN A PARKING UNCOVERED IN A NORMAL RAIN (NOT HEAVY OR SEVERE WEATHER) AND WATER WAS IN TRUNK AROUND THE BOTTOM GASKET SEAL AND DIP WHERE THE TRUNK LATCH IS. UPON FURTHER INSPECTION THE WATER HAS LEAKED INTO THE BOTTOM OF…"~46,588 mi, complaint #1698940
  14. #14

    battery and charging

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "CAR WAS APROXIMATELY 10 MONTHS OLD WITH 5000 MILES ON IT AND BATTERY DIED ALL OF THE SUDDEN AND CAR LOCKED UP IN GEAR AND COULD NOT BE MOVED.FORTUNATELY I WAS AT A FRIENDS HOUSE AND WAS ABLE TO GET IN OUT OF HEAT.THERE WAS NO INDICATION BEFORE IT DIED THAT T…"~5,265 mi, complaint #1485896
    • "CAR BATTERY ON VEHICLE WITH 17,000 MILES ON IT BATTERY DIED ON MAJOR STREET AND COMPLETELY LOCKED UP ALMOST EVERYTHING CAR COULD NOT BE PUSHED OUT OF WAY ON MAJOR STREET ON RAINY DARK MORNING FORTUNATELY WAS A SUNDAY MORNING WITH NOT HEAVY TRAFFIC BATTERY IS I…"~17,000 mi, complaint #1688621
    • "TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE AUTO STOP MODE WAS ACTIVATED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS DARK. THE CONTACT STATED THAT THE FAILURE REC…"~18,511 mi, complaint #1699802
  15. #15

    door latch and hinge

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "The contact owns a 2017 Chevrolet Cruze. The contact stated while driving 40 mph, the hood latch opened independently and damaged the windshield, side fenders and roof. The contact stated no warning light was illuminated. The contact was able to drive to her r…"~12,500 mi, complaint #1753663
    • "The contact owns a 2017 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the door latches independently unlocked and locked. Additionally, the contact stated that the failure had occurred with all four doors. The contact stated that…"~16,994 mi, complaint #2081981
    • "The contact owns a 2017 Chevrolet Cruze. The contact stated while driving 55-60 MPH, the vehicle made an abnormal banging sound. The contact then noticed through the rearview mirror, that the rear bumper had detached and was hanging on the passenger's side of…"~88,000 mi, complaint #2047679
  16. #16

    glass and windshield

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THERE IS A KNOWN ISSUES WITH THE 2016+ CHEVY CRUZE MODELS WHERE THE TOP MOUNTED BRAKE LIGHT CRACKS AND WATER LEAKS INTO THE TRUNK UNDER THE SPARE TIRE AND INTO THE BATTERY COMPARTMENT. THE WATER ALSO COMES INTO CONTACT WITH OTHER ELECTRICAL COMPONENTS THAT ARE…"~75,000 mi, complaint #1670015
  17. #17

    instrument cluster

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE DRIVING A VERY DISTRACTING 'WARNING MESSAGE' WILL APPEAR ON THE INFORMATION SCREEN WHICH TAKES THE DRIVERS FOCUS AWAY FROM THE ROAD FOR AN EXTENDED PERIOD. THIS IS ESPECIALLY DISTRACTING AT NIGHT SINCE THE MESSAGE WILL LIGHT UP THE INSIDE OF THE VEHICLE…"complaint #1431909
    • "Several times during ownership (Bought used in 2021 with 13,000 miles at purchase, currently 35,000 miles on car. Entire instrument cluster including center screen and center console shifter selector goes completely dark. This includes both speedometer indicat…"complaint #1969579
    • "Periodically the dash cluster board and information center goes black and will stay blank for about a minute or two and then comes back on"complaint #1992792
  18. #18

    key fob and immobilizer

    1 unsafe, 2 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I OWN A 2017 CRUZE AND BOUGHT IT BRAND NEW. HAD ISSUES WITH THE KEY FOB WORKING PROPERLY FROM THE BEGINNING AND MY ENGINE LIGHT COMING ON FOR SEEMINGLY NO REASON. ONE OF THE TIMES I WAS STOPPED AT A RED LIGHT AFTER EXITING THE HIGHWAY, MY AUTO-STOP ENGINE KICK…"~20,000 mi, complaint #1566197
    • ""NO REMOTE DETECTED" MESSAGE OR INTERMITTENT REMOTE FUNCTIONALITY. THIS HAS HAPPENED ABOUT 5 TIMES NOW. I HAVE BEEN ABLE TO GET IT WORKING BY PRESSING THE UNLOCK BUTTON ON THE KEY FOB AND THEN IT RECOGNIZES THE KEY FOB. THE VEHICLE IS PARKED AND I GET IN TO TR…"~20,435 mi, complaint #1618026
    • "The contact owns a 2017 Chevrolet Cruze. The contact stated while he was attempting to start the vehicle, and while attempting to turn the vehicle off, he observed that the "remote key not detected" message was displayed. The contact stated that he had gone th…"~117,000 mi, complaint #1892299
  19. #19

    seat mechanism

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I purchased a 2017 Chevrolet Cruze RS Premier hatchback from Mastria Kia in Raynham, MA in January 2023 and it was missing the rear seat headrests (they were neither installed in their OEM position or in the car upon delivery). I would like to know if this is…"complaint #1870949
    • "The seat will not move forward. Being that it is an electric motor, it has become increasingly difficult to reach the pedals, especially the brakes."complaint #1929470
    • "In a rear end collision to my Chevrolet Cruze my driver seat back broke on the left side causing my torso to twist in the accident. This caused disc protrusions in my lumbar and thoracic spine. Vehicle was totaled"complaint #2071880
  20. #20

    throttle and pedal

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. WHILE DRIVING ON AN INCLINE, THE VEHICLE DECELERATED AND ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO TEST DROVE THE VEHICLE AND STATED THAT THE THROTTLE BODY NEEDED TO BE CHECKE…"~10,000 mi, complaint #1607013
    • "CAME TO A STOP AT THE STOP SIGN WE CAR WOULDN'T ACCELERATE TAP THE GAS PEDAL WOULD ACCELERATE SO I PRESSED HARDER THEN CAR TAKE OFF PRESSED BREAKS CAR WOULD STOP TELL I CRASHED"~104,327 mi, complaint #1708964
  21. #21

    transmission automatic

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I'M HAVING TRANNY ISSUES WITH MY CAR. ITS NOT SHOWING ANY CODES IN THE TRANNY CONTROL MODULE. ITS DOWN SHIFTING REALLY HARD AND SOMETIMES NOT EVEN SHIFTING. I HAVE TO PULL OVER AND SIT THERE FOR 15 MINS WASTING MY TIME WHEN I COULD BE GETTING MY KIDS OR GOING…"~29,500 mi, complaint #1656975
  22. #22

    wiper and washer

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "RIGHT AFTER I PURCHASED THE 2017 CHEVY CRUZE I NOTICED A SMALL DELAY WITH THE WIPERS WHEN THEY WERE IN DOWNWARD MOTION BUT REALLY DIDN'T THINK ANYTHING OF IT. HOWEVER, A MONTH LATER I'M DRIVING ON THE HIGHWAY IN THE RAIN THE WIPERS FROZE IN THE UPWARD POSITIO…"~12,700 mi, complaint #1476599
    • "THE WINDSHIELD WIPERS FAILED TO RETURN TO THE OFF POSITION. THEY GOT STUCK IN THE ON POSITION. THE VEHICLE WAS IN MOTION AT THE TIME THE ISSUE OCCURRED. THE WIPERS REMAINED STUCK EVEN AS THE VEHICLE WAS PARKED AND TURNED OFF. ATTEMPTS TO RESET THE WIPERS USING…"~20,500 mi, complaint #1477320
  23. #23

    abs module

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I was going in to a turning lane and as I was about to press the brake, I see a service brake assist system and I go to press the brakes and the brakes make a clicking sound and the car would not stop forcing me to take the car off the road onto the grass to a…"complaint #1773961
    • "The car stopped Communicating with the computer and the antilock brake system there was no morning and it’s hard for me their break in my car be going faster going to slow down my foots not on the pedal"complaint #1804199
  24. #24

    brake booster

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2017 Chevrolet Cruze. The contact stated while driving 60 mph, the brake pedal had to forcefully be depressed with both feet to slow the vehicle down while coming to a stop. The contact stated that the brake assist warning light was illumina…"complaint #1758288
    • "Operating vehicle on German autobahn, 90mph, brake assist light came on, check engine light came on, vehicle loss turbo power, felt a shift in the transmission feeling, without notice as a slowly pulled into the gate guard at 30mph, I had zero brakes, loud met…"complaint #1997704
  25. #25

    corrosion and rust

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY 2017 CHEVROLET CRUZE DISPLAYED A CHECK ENGINE LIGHT ONE DAY AFTER DRIVING TO THE GYM FROM MY HOME (ABOUT 7 MILES) AND SITTING FOR ABOUT AN HOUR AND HALF. THE CHECK ENGINE LIGHT WAS SOLID AND I DROVE HOME WITHOUT NOTICING ANYTHING ODD WITH THE CAR. FIGURING…"~21,400 mi, complaint #1637848
  26. #26

    fluid leak unspecified

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WATER COLLECTS IN THE TRUNK WITHIN THE SPARE TIRE WELL FROM THE HIGH MOUNTED THIRD BRAKE LIGHT. IF UNCHECKED, WATER COLLECTION COULD SHORT OUT THE FUSE BOX OR BATTERY THAT IS ALSO IN THE TRUNK. REMEDY WAS TO HAVE THE DEALER REPLACE THE SEAL AROUND THE HIGH MOU…"~17,500 mi, complaint #1544842
  27. #27

    infotainment head unit

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE RADIO/CAMERA PANEL GOES COMPLETELY OUT.. NO VOLUME, NO ABILITY TO TURN ON/OFF, NO CAMERA, NO SOUND FROM ON'STAR NAVIGATION, NO SOUND FROM BACKUP ASSIST OR LANE ASSIST. I'M BROUGHT THIS VEHICLE ON OCTOBER 1,2016. THE FIRST OCCURRENCE WAS ONE WEEK LATER ON O…"complaint #1327355
    • "The radio screen stopped working, and now the backup camera will not display on the screen at all. This is a definite safety issue."complaint #2048491
  28. #28

    steering column

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE STEERING COLUMN ADJUSTMENT LOCK DOES NOT LOCK PROPERLY. WHEN I SET THE WHEEL WHERE I WANT IT DROPS TO THE NEXT SETTING AND WHILE DRIVING IT DROPS ON ITS OWN. THIS MAKES ME SWERVE, SOMETIMES AT HWY. SPEEDS."~65,500 mi, complaint #1561147
  29. #29

    tpms

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "ROUTINE TIRE ROTATION PERFORMED BY CHEVROLET DEALER (SCHUMACHER CHEVROLET, LITTLE FALLS, NJ) ROTATED TIRE BUT FAILED TO REPROGRAM TPMS. THE TMPS SYSTEM IDENTIFIED SLOW LEAKS IN BOTH REAR TIRES BUT IN REALITY THE FRONT TIRES WERE FAULTY."~6,878 mi, complaint #1471511
    • "I WAS UNAWARE OF MY VEHICLES RECALL UNTIL 12/15/2019 WHEN I'VE WENT TO THE TIRE MULTIPLE TIMES AND THEY ADVISED ME THERE IS NOTHING IN MY TIRE. THE SENSOR COMES ON DAILY AND THE PRESSURE DOES NOT GO ABOVE 10 AND GOES BACK FORTH FROM 0 . THIS IS VERY DANGEROUS"~78,000 mi, complaint #1629090
  30. #30

    brake pads and rotors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WITH LESS THAN 25,000 MILES ON THIS LEASED VEHICLE ALL FOUR BRAKE ROTORS WERE RUSTED TO THE POINT OF DETERIORATION AND CHIPPING. THE RUST WAS SO THICK AND ROUGH THAT IT WAS GRINDING AWAY THE PADS WITH STOPPING ABILITY SERIOUSLY DIMINISHED. ONE REAR BRAKE PAD W…"~24,835 mi, complaint #1707949
  31. #31

    catalytic converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The catalytic converter on my Chevy Cruze has failed several times over the course of almost 2 (two) years and required replacement. The most recent replacement was 3/17/2025. The vehicle had diagnostics performed each time. It is my understanding that the lif…"complaint #2079602
  32. #32

    engine cooling

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN I START THE VEHICLE AND DRIVING IT FREQUENTLY GIVES OFF AN ANTIFREEZE SMELL FROM THE INTERIOR"~30,000 mi, complaint #1528117
  33. #33

    engine oil consumption

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "SINCE I BOUGHT THIS VEHICLE EVERY NOW AND AGAIN AFTER I GET GAS THE CHECK ENGINE LIGHT COMES ON I KNOW THAT I TIGHTEN THE CAP AS IT SAYS IN THE OWNERS MANUAL AND REPLACING GAS CAP"complaint #1615493
  34. #34

    fuel tank and lines

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "There has not been any specific incident, but I have noticed a gasoline odor while driving my car. The smell is particularly strong when I open the trunk. I have had the issue inspected and inquired about the cause, as the odor began suddenly and without any a…"complaint #2087938
  35. #35

    heater core and blower

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I BOUGHT THIS CHEVROLET CRUZE NEW IN JULY 2017. FROM NEW, AFTER YOU DRIVE THE CAR FOR APPROXIMATELY 15 MINUTES WITH THE AIR CONDITIONER ON, THERE IS A CHEMICAL SMELL COMING FROM THE VENTS. IT LASTS ABOUT 5 MINUTES BUT MAY COME BACK WITH A LONGER DRIVE. IT IS A…"~15,000 mi, complaint #1695295
  36. #36

    horn

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE HORN SYSTEM IS NOT LOUD ENOUGH FOR THE ROAD. IT FELLS TO ALERT OTHER VEHICLES ON THE ROAD. I ALMOST GOT INTO AN ACCIDENT AND THE HORN FAILED TO ALERT THE PERSON WHO WAS ABOUT TO HIT ME. THE HORN CAN NOT PENETRATE ANOTHER VEHICLES INTERIOR UNTIL THE VEHICLE…"~26,000 mi, complaint #1511692
  37. #37

    paint and clearcoat

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Paint bubbling and rusting alone the car even though it’s washed and is no where near salt never even been hit there are tons of issues with GM paint yall need to fix these and recall every gm car with this issue and wipers are very rough scratching windshield…"complaint #2167799
  38. #38

    parking brake

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ISSUE> EBRAKE WARNING LIGHT ON I WAS DRIVING DOWN THE ROAD AND ABOUT [REDACTED ADDRESS] THE SYSTEM ALERTED ME OF THE PARKING BRAKE OR E BRAKE NEEDED TO BE RELEASED. I HAVE NOT USED THIS BRAKE, BUT I STOP PRESS IT ALL THE WAY IN AND PRESS AGAIN TO RELEASE.…"~71,000 mi, complaint #1492336
  39. #39

    power steering hydraulic

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I WAS DRIVING DOWN HIGHWAY 295 IN NEW JERSEY DOING 70 MPH WHEN I HEARD SOME KNOCKIN UNDER MY HOOD OF MY CAR... I GET NEAR THE PAULSBORO EXIT WHEN I HEAR THE KNOCKING AGAIN I GET TO THE EXIT AND MY POWER STEERING ISNT WORKING SO I FORCEFULLY TURN THE WHEEL TO P…"~54,648 mi, complaint #1504989
  40. #40

    software or update

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ALMOST NEW VEHICLE (304 MI WHEN RENTED FROM HERTZ IN SAN ANTONIO, TX, 751 WHEN RETURNED). ON FREEWAY NEAR LIMIT SPEED (70 AND 75 MPH), COASTING DECELERATION (TO 60-65?) FOR SLOW TRAFFIC AHEAD, TRANSMISSION DOWNSHIFTED ON ITS OWN, CAUSING RAPID DECELERATION (E…"~620 mi, complaint #1332309
  41. #41

    stability and traction control

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THE CAR IS ONLY A COUPLE MONTHS OLD AND THE STABILITRAK SYSTEM LIGHT CAME ON ASKING ME TO SERVICE IT IM TAKING TO THE DEALERSHIP TOMMORROW. BUT IM SCARED TO DRIVE IT CAUSE ITSSWAYING LEFT TO RIGHT CAUSE OF THE STABILITRAK I GUESS BUT THIS DIDNT STRT HAPPENING…"complaint #1426464
  42. #42

    starter

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. THE CONTACT WAS UNABLE TO START THE VEHICLE. THE CONTACT STATED THAT THE IGNITION AND STEERING WERE INOPERABLE. THE VEHICLE WAS TOWED TO MIRAK CHEVROLET ([REDACTED ADDRESS], ARLINGTON, MA 02476, [REDACTED PHONE]) WH…"~4,000 mi, complaint #1482195
  43. #43

    steering electric assist

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I HAVE BEEN EXPERIENCING LOSS OF POWER STEERING UPON VEHICLE STARTUP, WHICH HAS AT TIMES PERSISTED INTO THE BEGINNING OF MY DRIVE. A STABILITRAK WARNING IS DISPLAYED ON THE DRIVER INFORMATION CENTER INDICATING AN ISSUE WITH THE ELECTRIC POWER STEERING. THERE…"~21,007 mi, complaint #1524942
  44. #44

    suspension arms and bushings

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2017 Chevrolet Cruze. The contact stated while driving at various speeds, there was a clunking sound, and the sound was more prominent while driving over small bumps or dents in the roadway. The vehicle was taken to the dealer where it was d…"~34,000 mi, complaint #1980507
  45. #45

    suspension struts shocks

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "AT LOW SPEEDS, THE CAR MADE A KNOCKING SOUND IN THE REAR SUSPENSION WHEN DRIVING ON AN UNEVEN ROAD."~17,000 mi, complaint #1583708
  46. #46

    tire failure

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Douglas all seasons is usually sold in Walmart is a good brand but there's some times that are just goes out of it completely when it hits a tire or nail and can cause a major accident and doing the time whenever the potholes you can barely feel if your tire h…"complaint #1908386
  47. #47

    unintended acceleration

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. WHILE DRIVING UP A HILL AT 45 MPH, THE CONTACT RELEASED THE ACCELERATOR PEDAL AND THE VEHICLE BEGAN TO ACCELERATE ON ITS OWN WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. ONCE HE STOPPE…"~80,000 mi, complaint #1593741
  48. #48

    wheel or rim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I HAD MY CAR SERVICED AT A LOCAL GM DEALERSHIP (SUBURBAN CHEVROLET IN ANN ARBOR, MI), WHERE MY TIRES WERE ROTATED, OIL CHANGED, AND A RECALL FIXED. AS I LEFT THE DEALER/SERVICE DEPARTMENT THAT DAY I FELT MY CAR PULLING SLIGHTLY TO THE RIGHT. I DIDN'T THINK ANY…"~8,200 mi, complaint #1401465

Search NHTSA's own recall and complaint database for CHEVROLET CRUZE directly.