2011 CHEVROLET CRUZE

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    transmission automatic

    10 stranded, 97 unsafe, 2 broken, 2 annoyance

    111
    incidents
    Typical range: 10,500–93,500 mi

    Median 54,000 mi, based on 140 reports (20% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED SHE REPORTED PROBLEMS WITH THE HANDLING OF THE VEHICLE WITHIN THE FIRST THREE MONTHS. PROBLEMS REPORTED INCLUDED: SHIFTING ISSUES IN WHICH THE VEHICLE APPEARED TO SLIP OUT OF GEAR, THE VEHICLE INT…"~500 mi, complaint #892926
    • "ON FEBRUARY 17TH, 2012 I PURCHASED A 2011 CHEVROLET CRUZE FROM A LOCAL DEALERSHIP. UNBEKNOWNST TO ME BY JULY OF 2014 MY CAR WOULD BE IN TWO DIFFERENT DEALERSHIPS ON FIVE SEPARATE OCCASIONS FOR TRANSMISSION PROBLEMS. MARCH 7TH, 2013 (32,512 MILES); REPAIR: CHEC…"~32,512 mi, complaint #1092501
    • "ENGINE LIGHT COMES ON AND CAR WILL SLOW DOWN AND BARELY TAKE OFF. ENGINE IS RESPONDING TO GAS PEDAL BUT NO POWER IN LOW GEAR SO TAKES OFF VERY SLOW NEARLY RESULTING IN WRECK. TWO SHOPS, INCLUDING TRANSMISSION SHOP, STATE ITS ELECTRONIC PROBLEM INCLUDING 'LACK…"~70,000 mi, complaint #1568151
    • "TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN ISSUE WITH THE SHIFTER NOT SHIFTING AND THE VEHICLE NOT DECELERATING. IN ADDITION, THE VEHICLE WOULD NOT ACCELERATE PAST 30 MPH. THE FAILURE OCCURRED WITHOUT WARNIN…"~107,000 mi, complaint #1340996
    • "TRANSMISSION FAIL, TOO MUCH IGNITION LEAKING"~678,888 mi, complaint #1620677
  2. #2

    engine cooling

    2 stranded, 65 unsafe, 1 broken, 1 annoyance

    69
    incidents
    Typical range: 32,000–96,000 mi

    Median 60,000 mi, based on 92 reports (14% had no usable mileage)

    • "WHEN PURCHASING MY AUTO 2011 CHEVROLET CRUZE I WAS NOT TOLD THAT THIS 2011 CHEVROLET CRUZE HAD A COOLANT LEAK THAT THE COMPANY COULD NOT REPAIR. BEFORE I PURCHASED MY 2011 CHEVROLET CRUZE A GUARDER PLATE WAS INSTALLED TOO KEEP THE LEAK FROM BURNING OFF OF THE…"~2,700 mi, complaint #1267660
    • "WAS DRIVING THE CRUZE, A MESSAGE FLUSHED IN SCREEN "AC TURNED OFF DUE TO HIGH ENGINE TEMP" AC WAS NOT ON, HEAT WAS NOT WORKING, TURNED OFF BLOWER, THE SCREEN CHANGED TO ENGINE OVERHEATED IDLE ENGINE, THEN CHANGES TO PARTIAL POWER LOSS AND THE CAR BECAME SLUG…"~34,000 mi, complaint #1131581
    • "TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT COOLANT WAS LEAKING FROM THE VEHICLE. IN ADDITION, WHENEVER THE HEATER WAS ACTIVATED, A BURNING ODOR WAS PRESENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED.…"~60,000 mi, complaint #1144584
    • "VEHICLE HAS HAD WATER PUMP REPLACED EARLIER THIS YEAR UNDER WARRANTY - AND HAD THE TURBO CHARGER REPLACED LAST WEEK UNDER WARRANTY. NOT COVERED UNDER WARRANTY LAST WEEK WAS A "LEAKING" BATTERY. SINCE BATTERY WAS ORIGINAL - I FELT IT WAS WORTH REPLACING. YES…"~95,000 mi, complaint #1132436
    • "TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE OVERHEATED. THE VEHICLE WAS TOWED TO HARDY CHEVROLET ([REDACTED ADDRESS], DALLAS, GA 30157) WHERE IT WAS DIAGNOSED THAT THE RESERVOIR AND HOSE NEEDED TO BE REPLACED. TH…"~170,000 mi, complaint #1412199
  3. #3

    stability and traction control

    1 stranded, 43 unsafe

    44
    incidents
    Typical range: 53,500–102,500 mi

    Median 66,500 mi, based on 88 reports (21% had no usable mileage)

    • "I BOUGHT MY CRUZE IN NOVEMBER AT 11000 MILES . I HAD NO ISSUES WITH IT AT ALL UNTIL MARCH 21 AT 21000 MILES. I WAS DRIVING ON THE HIGHWAY IT HAD BEEN A LONG TRIP AND MY CAR LIT UP SERVICE STABILITRAK AND SERVICE TRACTION CONTROL WARNING LIGHTS AND POWER STEERI…"~21,345 mi, complaint #1073283
    • "INTERMITTENT SERVICE TRACTION CONTROL AND STABILITRAK WHILE AT A STOP WHEN ATTEMPTING TO DRIVE AFTER THE SERVICE LIGHT CAME ON THE VEHICLE LACKED POWER AND HIGH TEMP FAN TURN ON. THE ONLY WAY TO GET THE CAR OUT OF THE SERVICE LOCK WAS TO TURN THE IGNITION OFF…"~57,250 mi, complaint #1258479
    • "CAR WILL SLOW TO 2 MPH WITH THE WARNINGS "LOW ENGINE MODE" AND "SERVICE STABILITRACK". CAN BE GOING ANY SPEED AND THIS HAPPENS. HAVE HAD THE CAR TOWED 3 TIMES FOR THIS SAME PROBLEM. EACH TIME THEY TELL US IT IS ANOTHER PART THAT IS DEFECTIVE. WE HAVE SPENT…"~67,000 mi, complaint #1265081
    • "WHILE ON THE HIGHWAY AND ON THE STREET MULTIPLE TIMES THIS VEHICLE HAS SHUT DOWN REDUCING ENGINE POWER WITH SERVICE TRACTION CONTROL SENSOR APPEAR ON THE DASH BOARD. THE CAR ENGINE BEGINS TO MAKE NOISES AND SLOW ABRUPTLY. I HAVE PULLED OVER TURN THE CAR OFF TH…"~97,000 mi, complaint #1437818
    • "ENGINE POWER REDUCED COMES ON WITH SERVICE STABILITRACK SERVICE TRACTION CONTROL AND DROPS ENGINE SPEED AND LITERALLY HAVE TO PULL OVER AND RESTART CAR. NOW CAR WON'T EVEN IDLE FOR LONGER FOR A MINUTE BEFORE LIGHTS COME ON. ABSOLUTELY UNSAFE TO DRIVE AS I TRAV…"~154,000 mi, complaint #1440141
  4. #4

    acceleration loss or hesitation

    40 unsafe

    40
    incidents
    Typical range: 19,500–89,500 mi

    Median 42,000 mi, based on 69 reports (18% had no usable mileage)

    • "TL*THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHEN THE STOPPED THE CONTACT BEGAN TO DEPRESS ON THE ACCELERATOR PEDAL BUT THE VEHICLE HESITATED TO ACCELERATE. THE SPEEDOMETER DISPLAYED THAT THE SPEED WAS RISING BUT THE VEHICLE WOULD NOT ACCELERATE. WHEN THE VEHIC…"~1,000 mi, complaint #862693
    • "THE CAR HAS PROBLEMS WITH ACCELERATION. IT POSES A SAFETY CONCERN ESPECIALLY WHEN CROSSING TRAFFIC AND OR PASSING ANOTHER CAR. YOU CAN BE DRIVING THE CAR AND IT WILL LITERALLY LOSE POWER- AND THEN YOU HAVE TO PRESS THE PEDAL TO THE FLOOR- AND HOPE IT GOES. SOM…"~17,100 mi, complaint #958451
    • "I WAS BEGINNING TO ACCELERATE FROM AT STOPPED POSITION READY TO ENTER TRAFFIC WHEN THE CAR HESITATED TO THE POINT OF STALLING OUT. THE PROBLEM IS PERIODIC. IT'S VERY SCARY TO BE PULLING OUT INTO TRAFFIC AND THE CAR PRACTICALLY STALLS. I TOLD THE DEALERSHIP…"~33,043 mi, complaint #1045129
    • "THE CAR IS HESITATING AFTER STOPPING WHETHER ITS A LIGHT OR SIGN ALSO HAS WHILE IN MOTION WHICH ALMOST GOT ME HIT! !T1HERE IS ALSO A BURNING SMELL AT TIMES! I HAVE HAD IT LOOKED AT WITHIN THE MONTH AND THEY SAID IT WAS A SENSOR , NO-ONE SEEMS TO KNOW WHAT TO…"~89,300 mi, complaint #1712908
    • "CAR DOES NOT ACCELERATE RIGHT AWAY, HESITATING WHILE TRYING TO ACCELERATE. PROBLEM HAS PROGRESSIVELY GOTTEN WORSE, NOW CAR JERKS WHEN TRYING TO ACCELERATE."~175,000 mi, complaint #1408771
  5. #5

    brake hydraulics

    37 unsafe

    37
    incidents
    Typical range: 20,000–88,000 mi

    Median 43,000 mi, based on 60 reports (8% had no usable mileage)

    • "I HAVE AN LT CRUZE MODEL 2011. THE BRAKE PEDAL FEELS SOFT (AS IF THE BRAKE FLUID HAS SOME AIR IN IT) CAUSING THE CAR NOT TO RESPOND NORMALLY TO BRAKES AND IT VERY EVIDENT IS THE SLOWER SPEEDS. THE PROBLEM STARTED AFTER ABOUT 2000 KM FROM USE. I HAVE A FRIEND…"~1,500 mi, complaint #865082
    • "TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE REVERSING AT 5 MPH, THE BRAKE PEDAL REQUIRED EXTRA FORCE TO DEPRESS. THE FAILURE OCCURRED INTERMITTENTLY WITHOUT WARNING. IN ADDITION, WHILE DRIVING 8 MPH PULLING INTO THE DRIVEWAY, THE BRAKE PEDAL FAILED TO D…"~24,000 mi, complaint #1394447
    • "I WAS IN STOP AND GO MORNING RUSH HOUR TRAFFIC GOING APROX. 10 MPH. I PRESSED THE BRAKE TO STOP SLIGHTLY MORE THAN ONE CAR LENGH AWAY FROM THE CAR IN FRONT OF ME. THE BRAKES FELT SOFT AND I HAD TO PRESS THE BRAKE PEDEL ALL THE WAY TO THE FLOOR TO GET IT TO R…"~36,000 mi, complaint #952127
    • "TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE EXITING A PARKING LOT AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL BECAME HARD AND RESISTANT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FA…"~70,000 mi, complaint #1008962
    • "TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING APPROXIMATELY 45 MPH, ATTEMPTING TO SLOW DOWN THE BRAKES BEGAN TO LOCK. THERE WAS SMOKE COMING FROM THE DASHBOARD OF THE VEHICLE. THE DRIVER PULLED OVER AND WAS ABLE…"~188,000 mi, complaint #1657011
  6. #6

    engine internal

    2 stranded, 33 unsafe, 1 annoyance

    36
    incidents
    Typical range: 20,000–95,000 mi

    Median 59,500 mi, based on 39 reports (30% had no usable mileage)

    • "I TOOK MY 2011 CRUZE TO MY NEAREST CHEVY DEALER FOR SAFETY RECALL 1208 ("ENGINE FLAMBE"). I WAS CHARGED $2.66. THE CASHIER MUMBLED SOMETHING ABOUT A FEE IMPOSED BY THE STATE OF DELAWARE FOR EITHER RECYCLING OR DISPOSAL. I ALWAYS UNDERSTOOD THAT THE FULL COS…"~8,041 mi, complaint #930393
    • "WHILE CRUISING ALONG THE HIGHWAY AT 65 MPH, SUDDENLY THE ENGINE STALLS AS IF ALL THE FUEL HAD STOPPED GOING TO IT. AFTER A FEW SECONDS OF STALL AND SLOWING DOWN WHILE PRESSING ON THE GAS ALL THE TIME, IT SUDDENLY BEGAN PICKING UP SPEED AGAIN. HOWEVER, THERE WA…"~40,000 mi, complaint #1068629
    • "PCV VALVE BUSTED AND HAD TO HAVE THE INTAKE MANIFOLD AND VALVE/CAM COVER REPLACED. BILL WAS $1078.00 DOLLARS. ONLY HAD TO PAY $200.00 DOLLARS BECAUSE DEALER WANTED TO SEND PARTS BACK TO GM AFTER I ASKED FOR OLD PARTS. GM DOES NOT HAVE A FIX FOR WHY THESE PC…"~59,600 mi, complaint #1396143
    • "TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING AT 45 MPH, WHEN THE SHE SAW SMOKE EXITING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE WAS ABLE TO PARK ON THE SIDE OF T…"~92,000 mi, complaint #1642581
    • "TAKATA RECALL THE PCV VALVE IS BUILT INTO THE VALVE COVER, THERE IS A SPRING IN THE PCV VALVE THAT FAILS CAUSING THE EMISSIONS COMPUTER TO NOT WORK CORRECTLY. FAILURE OF THIS SPRING CAUSE ROUGH IDLE, LOSS OF POWER, AND FAILED EMISSIONS TEST. MULTIPLE REPORTS H…"~131,500 mi, complaint #1357719
  7. #7

    engine stall or no start

    4 stranded, 28 unsafe, 1 annoyance

    33
    incidents
    Typical range: 41,500–115,000 mi

    Median 64,000 mi, based on 41 reports (23% had no usable mileage)

    • "I PURCHASED THIS VEHICLE NEW FROM A CHEVY DEALERSHIP IN EDEN PRAIRIE, MN. AFTER ONLY 2 MTHS, IT BEGAN INTERMITTENTLY HESITATING, LURCHING FORWARD WHEN ATTEMPTING TO ACCELERATE (WHILE SOMETIMES BLOWING HOT AIR FROM THE AC) & REFUSING TO ACCELERATE. MULTIPLE T…"~4,554 mi, complaint #1008902
    • "SUDDEN LOSS OF ENGINE POWER. THE FIRST OCCURRENCE HAPPENED EXITING A FAST MOVING EXPRESSWAY. THE ENGINE SUDDENLY STOPPED POWER AND THE CAR WAS REDUCED TO LESS THAN 5 MILES AN HOUR. THE CAR WAS PULLED TO THE SHOULDER AND TURNED OFF. EVENTUALLY AFTER RESTARTING…"~45,000 mi, complaint #1028722
    • "I PURCHASED THE 2011 CHEVY CRUZE WITH APPROX 55 K. WHEN I DROVE THE CAR AT THE LOT EVERYTHING SEEMED TO BE IN GOOD WORKING ORDER. THE NEXT DAY I KEPT HEARING A SURGE LIKE SOUND IN THE ENGINE AND WHEN THE ACCELERATOR WAS PUSHED THE CAR WOULD NOT GAIN ANY SPEED…"~68,906 mi, complaint #1056125
    • "VEHICLE STALLS SOMETIMES AT LIGHTS AND STOP SIGNS. ONLY HAPPENS AFTER WE'VE BEEN DRIVING FOR 30+ MILES OR MORE. IT DOESN'T MATTER IF IT'S HIGHWAY OR CITY. WHEN IT STALLS, NO DASH LIGHTS COME ON, IT DOESN'T IDLE IMPROPERLY AND THERE IS NO WARNING THAT THE VEHIC…"~114,000 mi, complaint #1595230
    • "ME AND MY KIDS WERE DRIVING DOWN THE HIGHWAY WHEN MY 2011 CHEVY CRUISE JUST LOST POWER AND MY ENGINE STOPPED WORKING... IT WILL NOT START UP AT ALL. MECHANIC CANT FIGURE OUT WHY. I'VE GOT TONS OF SENSORS GOING OUT EVERYTIME I TURN AROUND AND I AM A MOTHER OF A…"~150,000 mi, complaint #1562991
  8. #8

    airbag system

    31 unsafe, 1 annoyance

    32
    incidents
    Typical range: 10,500–80,000 mi

    Median 41,500 mi, based on 40 reports (27% had no usable mileage)

    • "TL*THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT WAS INVOLVED IN A CRASH WHERE THE VEHICLE REAR ENDED ANOTHER VEHICLE AND WENT INTO A DITCH. THE CONTACT STATED THAT THEY COULD SMELL THE POWDER FROM THE AIR BAGS ALTHOUGH THEY DID NOT DEPLOY. AN ONSTAR RE…"~7,000 mi, complaint #843429
    • "TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE PASSENGER AIR BAG OFF WARNING LAMP ILLUMINATED ALTHOUGH THE PASSENGER SEAT WAS OCCUPIED. THE FAILURE HAS OCCURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MAD…"~36,000 mi, complaint #1069186
    • "IN SEPT OF 2013 AFTER JUST A FEW MONTHS OF OWNING THE CAR I WAS REAR-ENDED AT A SPEED OF 25-30 MPH. THE AIRBAG DIDN'T DEPLOY AND MY HEAD BOUNCED FROM THE STEERING WHEEL TO THE HEADREST WHERE I SUFFERED A SEVERE CONCUSSION LEAVING ME OUT OF WORK FOR A MONTH.…"~43,354 mi, complaint #1079921
    • "DIRECT IMPACT WITH 1200 POUND COW WHILE DRIVING ON A STATE HIGHWAY, THE AIRBAG DID NOT DEPLOY. ENTIRE CAR ENGULFED IN FLAMES AS THE ENGINE IMMEDIATELY STARTED FIRE. TOTALLED. WHY DIDN'T THE AIRBAG DEPLOY? SERIOUS INJURY. SERIOUS SAFETY ISSUE. I HAVE PURCHASED…"~80,000 mi, complaint #1516396
    • "ME AND MY BOYFRIEND WERE DRIVING IN CALCUTTA OHIO WE WENT TO PULL OUT OF A PARKING LOT TO GO TO MCDONALD'S AND WE LOOKED BOTH WAYS AND WE WERE CLEAR TO GO AND BY THE TIME WE HIT THE CENTER TURNING LANE AND STARTED TO TURN INTO MCDONALD'S AND A JEEP CAME FLYING…"~142,101 mi, complaint #1670952
  9. #9

    engine oil consumption

    20 unsafe, 1 annoyance

    21
    incidents

    Commonly reported, insufficient mileage data - n=21, median 115,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT WAS TRAVELING 20 MPH AND NOTICED A BURNING OIL SMELL COMING FROM THE FRONT END OF THE VEHICLE. MOMENTS LATER, THE CONTACT NOTICED FLAMES COMING FROM THE FRONT END OF THE VEHICLE. THE FIRE DEPARTMENT WAS…"~1,300 mi, complaint #912966
    • "SPILLING AND DRIPPING OIL COLLECTED IN THE OIL PAN NEAR THE HOT ENGINE APPEARS TO BE ASSOCIATED WITH THE ENGINE OR OIL COOLER. BURNS AND SMELLS AS IF SOMETHING MAY CAUSE A FIRE."~89,000 mi, complaint #1699599
    • "AFTER I DID AN OIL CHANGE ON MY CAR IT BEGAN TO LEAK A LITTLE AND BUILD UP ON THE UNDERCARRIAGE SHIELD OF THE CAR THEN LEAVING A SMALL PUDDLE"~102,300 mi, complaint #1725443
    • "ENGINE LOSSES POWER ON THE HIGHWAY. ALMOST STUMBLING AROUND TO GET POWER BACK. HAVE TO ADD MULTIPLE PINTS OF OIL BETWEEN OIL CHANGES."~116,549 mi, complaint #1612484
    • "I BOUGHT THE 2011 CHEVROLET CRUZ IN 2014, I USED THE CAR PRIMARILY FOR WORK SO THROUGHOUT THE FIRST FEW YEARS I DIDN'T NOTICE ANYTHING STRANGE AS IT REMAINED PARKED MOST THE TIME. WHEN I DID START DRIVING IT AS A PRIMARY VEHICLE THE FIRST ISSUE I HAD WAS THE C…"~140,000 mi, complaint #1456159
  10. #10

    heater core and blower

    15 unsafe, 5 annoyance

    20
    incidents

    Commonly reported, insufficient mileage data - n=21, median 20,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 70 MPH, WHEN SHE BEGAN TO FEEL A LOT OF HEAT NEAR HER FEET. THE VEHICLE WAS MANEUVERED TO THE EMERGENCY LANE. THE FIRE DEPARTMENT INFORMED THE CONTACT THA…"~1,000 mi, complaint #885395
    • "TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WOULD RELEASE ANTIFREEZE FUMES INTO THE CABIN OF THE VEHICLE THROUGH THE VENTS. THE DEALER REPLACED THE HEATER CORE ON MORE THAN ONE OCCASION, BUT THE FAILURE WOULD RECUR. THE…"~12,000 mi, complaint #914092
    • "I THINK WE HAVE A ANTI FREEZE SMELL INSIDE THE CAR WHEN EVER THE HEATER IS USED. I CAN NO LONGER DRIVE THE CAR IF I AM GOING TO NEED HEAT. DEALER WORKED ON THE CAR 4 TIMES AND HAS NOT FIXED THE PROBLEM. THE ONLY SMELL GM WILL ADMIT TO IS A HOT PLASTIC SMELL.…"~18,000 mi, complaint #914526
    • "EVERY TIME I USE MY HEATER I GET A STRONG BURNING SMELL OF COOLANT/ ANTIFREEZE AND LOSS OF COOLANT. MOSTLY WHEN I AM STOPPED AT A TRAFFIC LIGHT/STOP SIGN AND IT'S INTERMITTENT BETWEEN SLIGHT OR REALLY STRONG. I DID A LOT OF ONLINE RESEARCH AND FOUND LOTS OF OT…"~42,000 mi, complaint #1018371
    • "AFTER AWHILE OF OWNING MY VEHICLE I NOTICED MY AC/HEATER BLOWER BEGAN TO STOP BLOWING OUT OF MY VENTS, AND IT ONLY BLOWS OUT OF THE DEFROST VENT. WITH THE BLOWER ON MY WINDOWS BECOME VERY FOGGED AND HARD TO SEE. I TOOK IT TO A REPAIR CENTER AND FOUND OUT THA…"~165,000 mi, complaint #1487499
  11. #11

    control module

    15 unsafe

    15
    incidents

    Commonly reported, insufficient mileage data - n=20, median 57,500 mi, no reliable range below 25 reports.

    • "The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the traction control warning light was i…"~12,000 mi, complaint #2193276
    • "VEHICLE SHUTDOWN WHILE DRIVING ON HIGHWAY, SEVERAL TIMES. THE CAR ELECTRIC TURNS OFF AND OR FLASHES, STABILTRAK LIGHTS COME ON AND FLASHES, CHECK ENGINE FLASHING, CAR COMPLETELY SHUTS DOWN, STEERING IS ELECTRONIC OR MOTOR POWERED AND IS HARD TO USE, TRANSMISSI…"~40,000 mi, complaint #1134109
    • "2016 ECM REPROGRAMMING RECALL EVER SINCE I BROUGHT MY CAR IN FOR THE RECALL IN 2016 TO HAVE THE ECM REPROGRAMMED, I HAVE HAD SEVERE ISSUES WITH VERY ROUGH IDLING, SLOW ACCELERATION, AND INCONSISTENT FUEL USAGE. CHECK ENGINE LIGHT COMES ON AND LISTS SEVERAL S…"~65,000 mi, complaint #1498124
    • "MY CAR JUST WENT OUT. NO WARNING NO NOTHING. THE DASHBOARD WEND HAYWIRE AND WAS UNABLE TO READ ANYTHING AT ALL (SPEED, RPM, FUEL OR TEMP). THE IGNITION DOWNSHIFTED ON ITS OWN ALMOST CAUSING AN ACCIDENT WHILE I WAS ON THE HIGHWAY. ONCE SAFELY OFF OF THE HIGH…"~90,000 mi, complaint #1434277
    • "The contact owns a 2011 Chevrolet Cruze. The contact stated that the brake lights, power locks, and windshield wipers were inoperable. The contact stated that the ignition key failed to disengage after turning off the vehicle. The contact had to hold a button…"~130,000 mi, complaint #2074449
  12. #12

    engine turbo supercharger

    14 unsafe

    14
    incidents

    Commonly reported, insufficient mileage data - n=22, median 65,000 mi, no reliable range below 25 reports.

    • "IT'S BEEN GOING OFF AND ON EVERY SINCE I FIRST GOT THE CAR I SMELL A BURNING SMELL AND IT LOSES POWER IS STALLS AND THE DEALERSHIP KEEP TELLING ME IT'S JUST AIR GETTING INTO IT BUT I KNOW IT'S MY TURBO BECAUSE MY NEIGHBOR HAS ONE HER TURBO WENT OUT AND I HAVE…"~31,000 mi, complaint #1465643
    • "TRANSMISSION COOLANT LINE SEEMS TO BE SEEPING OR LEAKING AND IS CLOSE TO THE TURBO AND COULD CAUSE A FIRE."~55,000 mi, complaint #1365036
    • "TAKATA RECALL, I HAVE A 2011 CHEVY CRUZE. MY TURBO IS HAVING UNDERBOOST FAILURE AND NEEDS REPLACED. I CAN NO LONGER INCREASE SPEED WHILE DRIVING ON THE ROAD TO PASS CARS OR GO UP HILLS, I HAVE SEEN SEVERAL OTHER CHEVY CRUZES WITH THE SAME YEAR BEEN RECALLED FO…"~66,000 mi, complaint #1468827
    • "MY 2011 CHEVY CRUZ THE TURBO WENT OUT ON IT REPLACE THE TURBO REPLACE THE MANIFOLD REPLACED THE LINE THAT GOES INTO THE OIL PAN I HAVE A VACUUM LEAK SOMEWHERE I CAN'T FIND A VACUUM LEAK THERE SOUNDS LIKE SOMETHING IS BURNING UNDERNEATH THE SEATS AND SOMETIMES…"~81,569 mi, complaint #1466057
    • "VEHICLE WAS PURCHASED IN 2011 AND HAS 135,000 MILES ON IT. BODY AND INTERIOR IS IN GREAT CONDITION AND I TAKE CARE OF THE ENGINE AND POWERTRAIN FOR ITS SCHEDULED MAINTENANCE. I HAVE THE DOCUMENTS TO PROVE MY STATEMENT. THIS VEHICLE HAS BEEN NOTHING BUT A HEADA…"~135,000 mi, complaint #1616607
  13. #13

    steering electric assist

    12 unsafe, 2 annoyance

    14
    incidents

    Commonly reported, insufficient mileage data - n=20, median 40,000 mi, no reliable range below 25 reports.

    • "INTERMITTENT POWER STEERING FAILURE. THIS HAS HAPPENED SEVERAL TIMES. THE STEERING JUST GOES DEAD EVEN WHEN IN MOTION. *TR"~900 mi, complaint #862482
    • "WHILE DRIVING STRAIGHT DOWN THE ROAD THE STEERING STICKS IN THE CENTER POSITION. IT'S LIKE IT GETS INTO A NOTCH AND WHEN THE STEERING WHEEL IS TURNED TO MAKE NORMAL DRIVING ADJUSTMENTS IT FEELS LIKE IT STICKS. IT OCCURS AT ALL SPEEDS BUT IS MOST NOTICEABLE A…"~6,856 mi, complaint #905982
    • "HELLO, MY NAME IS [XXX] AND I AM AN ISRAELI CITIZEN. I OWN A CHEVROLET CRUZE 2011, ISRAELI VIN: [XXX]. I READ THE ARTICLES REGARDING ISSUES FOUND IN THE VEHICLE'S IGNITION SWITCH FOR SOME CHEVROLET MODELS BUT I HAVEN?T READ ABOUT CRUSE AS A SUSPECT TO SUCH A…"~40,000 mi, complaint #1114091
    • "THE STEERING IS "NOTCHY" AFTER DRIVING STRAIGHT FOR A SHORT PERIOD OF TIME. THIS REQUIRES ADDITIONAL EFFORT TO DO MINOR COURSE CORRECTIONS CAUSING OVER-STEER. THIS IS PARTICULARLY DANGEROUS ON SNOW AND ICE. I HAVE THE LETTER FROM GM #14232 DATED NOVEMBER 201…"~55,000 mi, complaint #1152866
    • "POSSIBLE ELECTRICAL PROBLEMS. DASH BOARD RANDOMLY LIGHTS UP; RADIO HAS GONE COMPLETELY OFF; STEERING WHEEL DIFFICULT TO TURN; SECURITY LOCK OUT ENGAGED ONCE; TRACTION CONTROL CAME ON AND HARD TO STEER AND SEVERAL OCCASIONS. THIS INCIDENTS ARE HAPPENING RANDO…"~115,000 mi, complaint #1318259
  14. #14

    other

    9 unsafe, 4 annoyance

    13
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "WHEN INSTALLING A CHILD BOOSTER SEAT IN THE REAR SEAT OF OUR 2011 CHEVY CRUZE THE BOOSTER SEAT COMPLETELY COVERS THE SAFETY BELT LATCH MAKING IT IMPOSSIBLE TO LATCH THE BELT. THIS APPLIES TO BOTH THE RIGHT AND LEFT SIDES OF THE CAR. WHEN I CONTACTED THE DEAL…"~35,000 mi, complaint #1044227
    • "THE CHROME PLATING ON BOTH THE FRONT DRIVER AND PASSENGER INTERIOR DOOR HANDLES STARTED TO PEEL OFF WHICH CREATED SHARP EDGES ON THE HANDLES IN WHICH I AND OTHERS HAVE CUT OURSELVES ON. I HAD TO CHIP SOME OF THE CHROME PLATING OFF AND WRAP THE HANDLES WITH TAP…"~45,000 mi, complaint #1290155
    • "Odometer Fraud. The contact purchased a 2011 Chevrolet Cruze. It was discovered that there was a mileage discrepancy. The vehicle was a private in April 12th 2026. At the time of purchase, the vehicle mileage was 135,000 The contact stated that the next day w…"~300,000 mi, complaint #2209026
  15. #15

    hv system fault reduced power

    12 unsafe

    12
    incidents

    Commonly reported, insufficient mileage data - n=21, median 70,000 mi, no reliable range below 25 reports.

    • "YOU DRIVE FOR 15 MILES GOES INTO LIMP MODE HAVE PUT 3 TECOMS IN THE CAR AND STILL DOES THE SAME THING"~38,285 mi, complaint #1448381
    • "I WAS DRIVING AND ALL THE SUDDEN MY CAR SLOWED DOWN, A MESSAGE CAME UP THAT SAID "ENGINE POWER REDUCED". I COULD NOT DRIVE AND HAD NO ACCELERATION ABILITY. THIS HAS HAPPENED SEVERAL TIMES, AND NOW IT IS HAPPENING FREQUENTLY AND COMPLETELY STALLS OUT. *TR"~49,000 mi, complaint #1048954
    • "I WAS DRIVING MY CAR ON THE WAY TO WORK ONE DAY AND OUT OF NO WHERE GOING DOWN MY HILL MY TRACTION CONTROL LIGHT AND CHECK ENGINE LIGHTS CAME ON AND MY DASH BOARD SAID "ENGINE POWER REDUCED". IT WOULDN'T LET ME ACCELERATE SO I STOPPED AND SHUT OFF THE CAR. I S…"~69,725 mi, complaint #1157745
    • "TURNED ON CAR IN THE MORNING AND RECEIVED 2 MESSAGES OF "ENGINE POWER REDUCED", "SERVICE STABILI-TRAC", SERVICE TRACTION CONTROL" AS WELL AS A CHECK ENGINE LIGHT. ENGINE WOULD NOT GO ABOVE 1500 RPM'S. TOOK IT INTO DEALER AND WAS TOLD THAT I HAD A TRANSMISSION…"~75,000 mi, complaint #1038127
    • "WHILE DRIVING ON HIGHWAY A MESSAGE SAYING REDUCED ENGINE POWER CAME ON AND VEHICLE WOULD NOT ACCELERATE. ALSO THE SERVICE TRACTION CONTROL LIGHT CAME ON WITH IT AND SERVICE STABILITRAK CAME ON AS WELL."~168,000 mi, complaint #1531358
  16. #16

    wiper and washer

    1 stranded, 9 unsafe, 2 annoyance

    12
    incidents

    Commonly reported, insufficient mileage data - n=11, median 89,000 mi, no reliable range below 25 reports.

    • "WHILE DRIVING IN RAIN THE DRIVER'S SIDE WIPER BLADE STOPPED WORKING. IT WAS SCARY BECAUSE I COULD NOT SEE. I PULLED IN AT MECHANIC SHOP TO CHECK IT OUT. THE MECHANIC SHOWED ME WHERE THE ARM FOR THE DRIVER SIDE IS CONNECTED BY BEING PRESSED INTO A BALL. IN M…"~50,000 mi, complaint #1018396
    • "AS I WAS DRIVING ON THE HIGHWAY, IT WAS RAINING VERY HARD AND I HAD MY WIPERS ON THE HIGHEST SPEED. SUDDENLY THE DRIVER SIDE WIPER STAYED IN THE VERTICAL POSITION AND WOULD NOT MOVE. I COMPLETELY LOST VISIBILITY ON THE DRIVER SIDE AND HAD TO LEAN OVER TO THE…"~72,500 mi, complaint #1329920
    • "THIS MORNING THERE WAS FROST ON MY WINDSHIELD I STARTED MY DEFROST WHEN FROST WAS MELTING I TURNED ON WIPERS TO REMOVE MELTED FROST MY DRIVER SIDE WIPER STARTED SKIPPING AND THEN STUCK IN THE VERTICAL POSITION AND NOW ITS LOOSE AND DO NOT OPERATE CORRECTLY."~89,250 mi, complaint #1240116
    • "THE DRIVER SIDE WINDSHIELD WIPER IS NOW INOPERABLE. IT HAS COME LOOSE FROM THE MOTOR AND IS NOW FREE ROAMING ON MY WINDSHIELD. CRUZETALK.COM FORUM STATES THAT THERE A LOT OF THESE ISSUES WITH THE CHEVY CRUZE WINDSHIELD WIPER SYSTEM. I WAS DRIVING IN A SNOW STO…"~110,221 mi, complaint #1341881
    • "DRIVER'S SIDE WIPER HAS STOPPED WORKING."~118,000 mi, complaint #1621978
  17. #17

    engine head gasket

    10 unsafe

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "HESITATION AT ANY SPEED, HAD TO DEALER MULTIPLE TIMES FOR THE SAME THING AND THEY CAN'T DUPLICATE, TOOK TO DEALER ON OCT 4TH AND DEALER SAID THAT IT NEEDED A NEW CYLINDER HEAD, GOT CAR BACK AND NOTHING WAS DONE, STILL DOING THE SAME THING AND CALLED TO COMP…"~16,116 mi, complaint #945159
    • "2011 CHEVY CRUZE LOSING ANTIFREEZE, HAD TO KEEP ADDING ANTIFREEZE ONCE IT GOT LOW THE HEATER WOULD BLOW COLD AIR WHILE STOPPED AT STOP SIGN/STOP LIGHT. FOUND OUT ITS THE HEAD GASKET NEEDS TO BE REPLACED AT ONLY UNDER 24000 MILES. *TR"~24,000 mi, complaint #1037361
    • "ON 12/12/13 MY PROBLEMS WITH MY 2011 CHEVY CRUZE BEGAN. THE ENGINE BEGAN MAKING A HUMMING NOISE, THE CHECK ENGINE LIGHT WOULD COME ON INTERMITTENTLY, IT BEGAN TO RANDOMLY LOSE POWER AND OVERHEAT. ON 12/20/13 3-WAY CHEVROLET REPLACED THE CAM PHASE AND WATER PUM…"~39,243 mi, complaint #1040213
    • "LOOSING ANTIFREEZE, CONSTANTLY OVERHEATING AND MAY HAVE BLOWN HEAD GASKET IN MOTION AND SITTING STILL. I AM VERY DISSATISFIED WITH THE PURCHASE OF THIS CAR! IT HAS BEEN NOTHING BUT TROUBLE AND VERY COSTLY BUYING ANTIFREEZE ONCE A WEEK AT $20.00 A JUG FOR HALF…"~120,000 mi, complaint #1509338
    • "The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, there was smoke coming from under the hood and a burning odor was detected. The vehicle was taken to an independent mechanic and diagnosed with oil leakage…"~148,000 mi, complaint #1775670
  18. #18

    wiring harness

    9 unsafe, 1 annoyance

    10
    incidents

    Commonly reported, insufficient mileage data - n=16, median 54,500 mi, no reliable range below 25 reports.

    • "TL*THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT HE WAS UNDER THE IMPRESSION THAT THE VEHICLE COULD BE TOWED BEHIND A RV. HE READ THE MANUAL THAT STATED THAT HE WOULD HAVE TO REMOVE FUSE 22 WHICH CAUSED HIM TO LOSE 12 VOLTS AND HE COULD NOT…"~2,000 mi, complaint #857328
    • "IN 2012 I STARTED HAVING ISSUES WITH MY VEHICLE "CHEVROLET CRUZE 2011" AND THE VEHICLE IS NOW OR HAS BEEN UNDER GPS BASED SURVEILLANCE. THE VEHICLES SURVEILLANCE BECAME AWARE TO ME DURING 2013 WHEN I NOTICED CONSTANT BEEPING SOUNDS. THESE WERE NOT THE CHIME SO…"~9,800 mi, complaint #1066670
    • "THE CAR HAS A BURNING ELECTRICAL SMELL. SOMETIMES WE CAN SMELL THE ODOR IN THE CABIN, BUT MOSTLY COMING FROM THE ENGINE AFTER WE HAVE FINISHED DRIVING THE CAR AND WALK AROUND THE FRONT OF THE CAR. THE ODOR HAS BEEN PRESENT SINCE WE PURCHASED THE CAR IN NOVEMBE…"~50,000 mi, complaint #1398899
    • "FROM A STOPPED POSITION, I WOULD ACCELERATE THROUGH 1ST GEAR, JUST BEFORE I CHANGE GEARS TO 2ND. THE WHOLE CAR'S ELECTRICAL SYSTEM GOES HAYWIRE. ALL SYSTEMS RESET, MOST OF THE TIME THIS MEANS I CAN A VERY BAD JERK IN BETWEEN GEARS 1 AND 2. A FEW TIMES THE CAR…"~59,000 mi, complaint #1259298
    • "SMELLS LIKE IT'S BURNING, SMOKES INTO THE INSIDE. IT'S BEEN NUMEROUS TIMES IN THE SHOP BUT IT KEEPS DOING THE SAME. ELECTRICAL PROBLEMS WITH THE DRIVER SEAT AND LIGHTING ALSO"~120,000 mi, complaint #1448680
  19. #19

    battery and charging

    2 stranded, 7 unsafe

    9
    incidents

    Commonly reported, insufficient mileage data - n=18, median 74,000 mi, no reliable range below 25 reports.

    • "LEAVING A PARKING LOT THE INSTRUMENT PANEL BEGAN TO BLINK ON AND OFF EVERY CHECK ENGINE LIGHT STARTED TO COME ON AND OFF. POWER STEERING WAS LOST FOR A SHORT PERIOD. STILL IN THE PARKING LOT AT A STOP SIGN TURN THE ENGINE OFF. THE CAR WAS COMPLETELY DEAD, NO L…"~24,000 mi, complaint #1144991
    • "TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE GLOVE BOX LIGHTING STARTED TO FLICKER AND THE EXTERIOR LIGHTING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE NEGATIVE BATTERY TERMINAL CLAM…"~60,710 mi, complaint #1226011
    • "THIS INCIDENT WITH MY CHEVROLET CRUZE HAS HAPPENED ON MORE THAN ONE OCCASION IN THE SAME MONTH. I WILL BE DRIVING, COMING TO A STOP AND THE WHOLE CAR WILL TURN OFF ON ME. THE AIR CONDITIONING SHUTS OFF, RADIO, THE WHOLE CAR POWERS DOWN. I PUT THE CAR INTO PARK…"~74,000 mi, complaint #1193938
    • "WHILE DRIVING THE ENGINE TOTALLY LOOSES POWER AND THE ENTIRE CAR IS SHUT OFF AND COMES TO A STOP. LOTS OF ELECTRICAL MESSAGES SHOW UP, AND SOMETIMES THE KEY CANNOT COME OUT OF IGNITION. AFTER AN HOUR, SOMETIMES IT WILL RESTART. I HAVE HAD IT TOWED THREE TIMES…"~87,500 mi, complaint #1512696
    • "THE VEHICLE SHUT DOWN WHILE DRIVING, WARNING, "BATTERY SAVINGS MODE" CAME ON. VEHICLE WAS TOWED, HAS NOT SINCE STARTED BACK UP. KEY'S WILL NOT REMOVE FROM THE IGNITION. I BELIEVE IT IS DUE TO FAULTY WIRING CAUSING THE ELECTRICAL SYSTEM TO SHORT OUT, ALTHOUGH,…"~134,000 mi, complaint #1707548
  20. #20

    interior trim

    7 unsafe, 1 broken, 1 annoyance

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "THE DRIVERS SIDE HEATED SEAT STOPPED WORKING AT ABOUT 20,000 MILES! WAS TOLD IT WOULD BE $800.00 TO REPAIR! I HAVE M.S. AND THAT WAS THE MAIN REASON I BOUGHT A CAR WITH HEATED SEATS!"~20,000 mi, complaint #1689087
    • "THE CHROME COVERING OVER MY INTERIOR DOOR HANDLES STARTED PEELING BACK. I NOTICED THIS WHEN I WENT TO OPEN MY DRIVERS SIDE FRONT DOOR AND THE SHARP PLATING SLICED MY FINGER OPEN. AFTER DOING SOME RESEARCH ONLINE THIS SEEMS TO BE A COMMON PROBLEM, AND TO ME A…"~60,000 mi, complaint #1404367
    • "THE INTERIOR DOOR HANDLE CHROME PEELS AND CAUSED DEEP CUT TO FINGER."~65,000 mi, complaint #1543036
    • "INTERIOR DOOR HANDLE CHROME PLASTIC OVER IS PEALING OFF, WITH SHARP EDGES EXPOSED. IT EASILY CAUSES CUTS, AND SCRATCHES. *TR"~82,400 mi, complaint #1139404
    • "THE HEATED SEAT ON THE DRIVER SIDE SHORTED OUT AND BURNED THE BACK OF THE SEAT"~106,000 mi, complaint #1556753
  21. #21

    brake booster

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "I WAS LEAVING MY DRIVEWAY WHEN I TRIED TO STOP AT THE END. THE BRAKE PEDAL FELL TO THE FLOOR AND THE CAR KEPT ROLLING. I AM SO THANKFUL THAT I WAS NOT ON THE INTERSTATE OR HAVING TO MAKE A SUDDEN STOP. I HAD IT TOWED BY AAA TO THE DEALERSHIP. I WAS TOLD BY THE…"~12,000 mi, complaint #979071
    • "THE BRAKES COMPLETELY FAILED ON MY CAR COMPLETELY IN THE SUMMER OF 2012 WHEN THE CAR WAS ABOUT A YEAR OLD. IT WAS REPAIRED AND GIVEN BACK TO ME BY THE DEALERSHIP. THE BRAKES FAILED AGAIN AFTER I LEFT THE DEALERSHIP (WHICH AGAIN PUT ME IN HEAVY TRAFFIC WITH NO…"~24,000 mi, complaint #1032195
    • "2011 CHEVY CRUZE AFTER RECALL # 12213 FOR BRAKE VACUUM MICRO SWITCH HAS BEEN COMPLETED. THE VEHICLE IS DISPLAYING THE EXACT SAME SYMPTOMS AS BEFORE THE RECALL WORK WAS DONE. UNDER COLD START UP CONDITIONS (CAR SITTING OVERT NIGHT) THE BRAKE PETAL IS DIFFIC…"~55,000 mi, complaint #1085115
    • "TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE ATTEMPTING TO PARK, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKE PEDAL HAD TO BE DEPRESSED COMPLETELY TO THE FLOOR IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO AN I…"~56,000 mi, complaint #1108345
    • "TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHEN THE VEHICLE WAS INITIALLY STARTED, THE POWER BOOSTER FOR THE BRAKES FAILED TO OPERATE. THE POWER BOOSTER BEGAN TO WORK AFTER APPROXIMATELY ONE MINUTE. QUIRK CHEVROLET MANCHESTER ([REDACTED ADDRESS], MANCHESTER,…"~144,600 mi, complaint #1498997
  22. #22

    throttle and pedal

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "WHIFE DRIVING DOWN THE ROAD TRACTION CONTROL LIGHT COMES ON SLOWS DOWN TO ABOUT 20 VERY DANGEROUS 4TH TIME IT HAS HAPPENED TO HER.CHEVY DEALER FIXED IT SAID IT WAS ACCELERATOR PEDAL. DID IT AGAIN. ON THE WAY HOME AND TO WORK"~69,000 mi, complaint #1251792
    • "TL*THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE LOST POWER, THE ELECTRONIC STABILITY CONTROL, AND THE SERVICE TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VE…"~80,000 mi, complaint #1159757
    • "WHEN ACCELERATING THE CAR IT TAKES A MOMENT TO ACTUALLY GO WHICH HAS LEFT ME SITTING IN INTERSECTIONS ETC. THIS IS A COMMON PROBLEM SINCE IT IS A WIRE RELAY NOT A CABLE RELAY SO IT CAUSES A DELAY IN SENDING THE MESSAGE TO THE MOTOR."~140,000 mi, complaint #1693111
  23. #23

    key fob and immobilizer

    5 unsafe, 1 broken

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED WHILE TRYING TO START HER VEHICLE THE KEY BECAME STUCK IN THE IGNITION AND SHE WAS UNABLE TO RELEASE THE KEY. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE F…"~3,000 mi, complaint #1097313
    • "HELLO. MY COMPLAINT IS ABOUT THE KEYS ON MY 2011 CHEVROLET CRUZE LS MANUAL MODEL. THE METAL KEY SEPARATES FROM THE KEY FOB. IT HAS DONE THIS ON THREE SEPARATE OCCASIONS, ON TWO DIFFERENT FOBS. THE FIRST TWO TIMES MY CHEVROLET DEALER COVERED IT UNDER WARRANTY A…"~61,000 mi, complaint #1320030
    • "THE KEY FOB HOLDING THE KEY IN THE IGNITION BROKE, LEAVING THE KEY IN THE IGNITION, UNABLE TO TURN OFF OR TURN ON THE VEHICLE."~65,000 mi, complaint #1530409
    • "I WAS DRIVING AT A LOW RATE OF SPEED WHEN MY CAR DIED. I HAD NO BRAKES, POWER STEERING OR ENGINE POWER. I TRIED TO TURN MY KEY TO RESTART THE CAR BUT THE KEY ON MY FOB WAS STUCK, IT WOULDN'T MOVE FORWARD OR BACK OR OUT OF THE IGNITION FOR QUITE A WHITE. WHEN I…"~66,879 mi, complaint #1068583
    • "MOST OTHER GMC AND CHEVY MODELS WERE RECALLED FOR THIS, BUT NOT THIS ONE. IT CLEARLY IS AN ISSUE HERE AS WELL. THE IGNITION CYLINDER LOCK JAMMED. THE KEY WAS STUCK INSIDE AND UNABLE TO TURN OFF THE VEHICLE COMPLETELY, LEAVING IT ON BATTERY MODE."~94,500 mi, complaint #1585670
  24. #24

    transmission manual clutch

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "I WAS PULLING OUT OF THE DRIVE THROUGH WINDOW AT MCDONALDS AND MY PURSE HIT THE CLUTCH. MY CAR CHANGED GEARS WITH JUST AT A SLIGHT TOUCH. IT HAS DONE THIS BEFORE SEVERAL TIMES SINCE I HAVE OWNED IT. ALSO MY BACK TIRES NEVER STAY INFLATED. EVERY THREE DAY…"~50,000 mi, complaint #1089845
    • "THE FLY WHEEL BECAME LOOSE CAUSING FRICTION AND HEAT. HEAT FROM THE FRICTION OF THE FLY WHEEL CAUSED THE CLUTCH TO MELT. *TR"~50,000 mi, complaint #991930
    • "THE VEHICLE STOPPED MOVING WHILE CRUISING ON THE HIGHWAY. THE CLUTCH AND THE FLYWHEEL STOPPED WORKING RANDOMLY CAUSING THE VEHICLE TO STOP ACCELERATING. BROUGHT TO TWO SEPARATE DEALERS WHO SAY WE HAVE TO REPLACE THE PARTS. VERY CONCERNED THIS IS A FAULTY PART,…"~55,000 mi, complaint #1157770
    • "TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE THE VEHICLE WAS PARKED, THE KEY TURNED, THE RADIO WORKED, AND THE GEAR SHIFTER INDICATOR MOVED UP AND DOWN THE SCALE. THE CHECK ENGINE WARNING INDICATOR ALSO ILLUMINATED. THE VEHICLE FAILED TO START. THE MANUF…"~70,000 mi, complaint #1283933
  25. #25

    ac compressor and refrigerant

    3 unsafe, 1 broken, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "WHILE DRIVING 45MILES AN HOUR THE A/C SHUT OFF AND THE SPEED WAS REPLACED BY AN ERROR THAT SHOWED THAT THE A/C WAS SHUTTING DOWN DUE TO ENGINE LEVELS. HOWEVER THE LEVEL WAS NOT HIGH. THE CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR INTO THE DEALERSHIP HOWEVER TH…"~28,686 mi, complaint #1082818
    • "MY A/C CONDENSER WAS HIT BY A ROCK AND THE DEALER SAID IT'S NOT COVERED UNDER WARRANTY. BUT I KNOW THERE IS A TSB #10461 ABOUT THE A/C CONDENSER."~50,350 mi, complaint #1277718
    • "THE HOSE THAT CONNECTS TO THE COOLANT FOR THE AC SYSTEM ALWAYS BREAKS AND THE HEATING AND COOLING STOPS WORKING, THIS IS UNSAFE BECAUSE IT MAY CAUSE OVERHEATING OF THE ENGINE IF NOT REPAIRED."~66,454 mi, complaint #1449105
  26. #26

    fluid leak unspecified

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "LEFT FRONT TIRE SLOWLY LOSING AIR. WHILE 2011 CHEVY CRUZE WAS AT MATICK CHEVROLET FOR STEERING SHAFT RECALL (@ APPROX. 9000 MILES) I REQUESTED THAT THE SERVICE DEPARTMENT INSPECT THE LEFT FRONT TIRE FOR AN AIR LEAK. I SUGGESTED IT COULD BE THE INTERNAL AIR P…"~3,500 mi, complaint #884400
    • "AFTER HAVING OTHER RECALLS WITH THIS VEHICLE, NOW THERE IS A TRANSMISSION FLUID LEAK DIRECTLY AFTER THE WARRANTY EXPIRED. THIS WAS DISCOVERED AT THE DEALERSHIP WHEN "CHECK ENGINE" LIGHT WAS ON DUE TO EVAP VENT VALVE NEEDING REPLACED. SHOTTENKIRK CHEVROLET STAT…"~57,554 mi, complaint #1290437
    • "BURNING SMELL FROM ENGINE. BACK IN MAY 2016 I STARTED SMELLING THIS BURNING SMELL AFTER YOU DROVE THE CAR FOR 20 MINS. I BRING IT UP TO THE DEALER EVERY TIME I HAVE TO TAKE THE CAR IN. THEY CAN NEVER FIND THE SOURCE. THEY THOUGHT A OIL PAN LEAK WAS IT. TH…"~62,758 mi, complaint #1521218
    • "I FIRST TOOK MY CRUZE TO THE DEALER BECAUSE OF LEAKING TRANSMISSION FLUID FROM A DEFECTIVE SEAL ON THE TRANSMISSION BOX. THEY ALSO SAID THE BATTERY WAS CRACKED. TRANSMISSION WAS COVERED UNDER WARRANTY, BUT I HAD TO BUY A NEW BATTERY. REALLY? AFTER THAT WORK…"~68,330 mi, complaint #1262430
  27. #27

    fuel tank and lines

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "FUEL LINE CONNECTION LEAKS GASOLINE UNDER RIGHT REAR OF CAR EVERY TIME IGNITION KEY IS TURNED ON AND WILL CONTINUE TO LEAK WHEN CAR IS BEING DRIVEN. FAILURE CAN OCCUR FOR NO REASON AT ANY TIME. THE LOCATION OF THE CONNECTOR IS HIGHLY SUSCEPTABLE TO BEING DAMAG…"~42,500 mi, complaint #1285916
    • "THESE ARE SOME PHOTOS OF THE DEFECTIVE FUEL LINE FROM PREVIOUS COMPLAINT. THE PART NUMBER OF THE FUEL LINE IS 13269487 AS SHOWN IN ONE OF THE PHOTOS. THE ENTIRE DESCRIPTION IS LISTED IN COMPLAINT, NHTSA ID NUMBER: 10871417"~42,500 mi, complaint #1286607
  28. #28

    steering rack mechanical

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "WHILE DRIVING MY NEW [REDACTED ADDRESS] 10 IN MINNESOTA, WITH OUT ANY WARNING OR ANY OTHER INDICATIONS THE STEERING WHEEL FELL OFF IN THE HANDS OF THE DRIVER. WE CROSSED SEVERAL LANES OF TRAFFIC AND FINALLY GOT THE CAR STOPPED JUST INCHES FROM HITTING THE GUA…"~1,609 mi, complaint #847816
    • "ON APRIL 30 2014, AROUND 11:00 AM THE CAR WAS TAKEN FOR SERVICE TO A CHEVROLET DEALER FOR A WHEEL ALIGNMENT,STEERING AND SUSPENSION SYSTEM INSPECTION AND AIR PRESSURE CONDITION CHECK, THE CHEVY CRUZE WAS AT THE SERVICE DEALER FOR APROX FOUR HOURS, WE THEN…"~46,700 mi, complaint #1071859
    • "STEERING ROD ISSUE, STEERING WHEEL FEELS LOOSE WHILE DRIVING ESPECIALLY WHEN ON THE HIGHWAY OVER 50 MPH . SEVERAL ISSUES WITH COOLANT/ CAR OVERHEATING/ OVERHEATED AND GAUGE FLEW RAPIDLY TO HOT, DRIVING ABOUT 40 MPH AND HAD TO PULL OVER AND TURN OFF CAR - CALL…"~82,000 mi, complaint #1374094
    • "WENT TO TURN LEFT. STEERING WOULDN'T TURN. MY SON HIT A FENCE. BACK STREETS, HIT A FENCE AND CAME TO A STOP GOING ABOUT 20MPH"~130,000 mi, complaint #1606086
  29. #29

    instrument cluster

    2 unsafe, 2 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "SITTING AT A STOP LIGHT, THE SPEEDOMETER WENT UP TO OVER 60MPH AND SLOWLY FELL BACK DOWN TO ZERO. THIS HAS HAPPENED MULTIPLE TIMES SINCE THE INITIAL INCIDENT. I TOOK IT INTO THE DEALER WHERE I BOUGHT IT AND THEY SAID THEY WOULD HAVE TO REPLACE THE SPEEDOMETE…"~2,000 mi, complaint #890496
    • "SPEEDOMETER ACCELERATES WHEN VEHICLE IS AT A STOP. THE VEHICLE IS NOT MOVING BUT THE SPEEDOMETER SHOWS 30MPH. *KB"~6,100 mi, complaint #892645
    • "TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THE VEHICLE WAS PARKED WITH THE ENGINE IN OPERATION AND SHE NOTICED THE SPEEDOMETER DISPLAYED A READING OF 100 MPH. THE SIMILAR FAILURE OCCURRED SPORADICALLY AND WOULD FLUCTUATE IN THE MILES PER H…"~16,000 mi, complaint #945440
  30. #30

    unintended acceleration

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING 25 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO A FENCE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE W…"~35,000 mi, complaint #1299646
    • "WHILE DRIVING AT ANY SPEED FOR IT HAS HAPPENED SEVERAL TIMES THE RPM'S GO SO HIGH THE CAR ACCELERATES AND IT SOUNDS LIKE THE ENGINE IS GOING TO BLOW UP... AT THE SAME TIME THE STEERING COLUMN LOCKS AND I LOOSE ALL ABILITY TO STEER THE VEHICLE AND THE BRAKE ALS…"~59,214 mi, complaint #1018347
    • "THE CAR LUNGES REAL BAD DRIVING DOWN THE ROAD. LEAVING A STOP LIGHT. VERY DANGEROUS FOR MY 17 YEAR OLD"~159,000 mi, complaint #1496161
  31. #31

    abs module

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I WAS VERY SLOWLY BACKING OUT OF MY PARKING SPACE AT WORK AND THE VEHICLE WOULD NOT STOP WHEN THE BRAKES WERE APPLIED. THIS HAPPENED TO ME 4 TIMES WITHIN A 7 MONTH PERIOD, 3 TIMES WERE IN THE WINTER WHEN I WOULD BE BACKING OUT OF A DRIVEWAY BUT I HAD ASSUMED…"~42,795 mi, complaint #982513
    • "THIS HAPPENED TWICE: I WAS GOING DOWN A MOUNTAIN IN SOUTHWESTERN VA, WHERE I AM FROM, AND IT WAS LIKE THE BRAKES WERE GRABBING. I COULD FEEL IT IN THE BRAKE PEDDLE, STEERING WHEEL, AND FLOOR. I THOUGHT THEY WERE NOT GOING TO STOP ME. WE PULLED THE FRONT TIR…"~58,000 mi, complaint #1198176
  32. #32

    fuel injector

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE ATTEMPTING TO ACCELERATE, THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. SHE WAS ABLE TO RESTART THE VEHICLE AND CONTINUE DRIVING NORMALLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT…"~12,528 mi, complaint #868453
    • "TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE JERKED, LUNGED, AND LOST POWER. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BMW OF ALEXANDRIA ([REDACTED ADDRESS], ALEXANDRIA, VA 22304, [REDACT…"~37,000 mi, complaint #1596061
    • "MY CAR NEEDS 4 FUEL INJECTORS AND GAGE WAS STUCK OPEN A DRIVING HAZARD. OIL HAS NEEN LEAKING AROUND VALVE COVERS AMD REPLACED BUT DO SMELL BURNING TIME TO TIME GOT COOLAMT LEAK FIXED LAST YEAR."~95,232 mi, complaint #1565680
  33. #33

    power steering hydraulic

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "POWER STEERING WILL GET NOTCHY AND MAKE YOU FEEL LIKE YOU WILL LOSE CONTROL OF CAR. THIS HAS HAPPENED EVERYDAY FOR A WEEK, NOW IT HAS DECIDED TO BEHAVE ITSELF BUT FOR HOW LONG? THIS CAR HAS A LOT OF SAFETY GLITCHES AND WOULD NOT TRUST MY FAMILY IN IT AT ALL.…"~13,000 mi, complaint #890968
    • "THE VEHICLE WOULD NOT SHIFT OUT OF PARK NOR REMOVE THE KEY. THE WHEEL WAS LOCKED AS WELL AS THE SHIFT LEVER. THE CAR WOULD TURN ON HOWEVER WOULD NOT MOVE. THERE WAS NO LIGHTS IN THE VEHICLE. *TR "~77,000 mi, complaint #1132912
    • "LOSS OF POWER STEERING DURING DRIVING, RADIO FLICKERS ON AND OFF WHILE DRIVING, WHILE PRESSING BRAKE WHILE STOPPED THE CAR CONTINUES TO JUMP FORWARD - CITY DRIVING ON HIGHWAY AND STREETS. BEGAN HAPPENING ONE MONTH AFTER I PURCHASED CAR ON 4/3/2016."~97,000 mi, complaint #1286804
  34. #34

    power windows and locks

    1 unsafe, 1 broken, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "DRIVERS SIDE HEATED SEAT SHUTS OFF AFTER ABOUT A MINUTE."~60,000 mi, complaint #1473756
    • "ROLLED DOWN MY DRIVERS SIDE WINDOW WHILE AT A STOP LIGHT, IT MADE A CLICKING NOISE AND WHEN I TRIED TO ROLL IT UP, THE WINDOW FELL INTO THE DOOR. THE WINDOW WOULDN'T ROLL BACK UP AND MADE MORE CLICKING NOISES WHEN I TRIED TO ROLL IT UP"~80,000 mi, complaint #1506334
  35. #35

    seat mechanism

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "DRIVERS SEAT LOOSE. IT ROCKS WHEN TURNING HARD INTO A CORNER. *TR"~9,300 mi, complaint #929315
    • "SEAT MOVES AND CLANKS WHEN GOING OVER A BUMP OR RAILROAD TRACKS. CAN FEEL SEAT MOVING."~74,000 mi, complaint #1473749
  36. #36

    seatbelt and pretensioner

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL- THE CONTACT OWNS A 2011 CHEVROLET CRUZ. THE CONTACT STATED THAT THE PASSENGER SIDE REAR SEAT BELT BUCKLE HOUSING FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC DIAGNOSED THAT THE VEHICLE WAS OUT OF WARRANTY, AND IT COULD NOT BE REPA…"~34,000 mi, complaint #1027136
    • "CRUZE CONTROL FAILS TO REMAIN SET AND TURNS OFF ON IT'S OWN RESULTING IN REDUCTION OF SPEED WHEN TRAVELING. REAR SEAT BELT BUCKLES BECOME NON-FUNCTIONAL AND WON'T FASTEN, POSING A SAFETY HAZARD AND MAKING THE REAR SEATS UNUSABLE FOR PASSENGERS."~135,000 mi, complaint #1688599
  37. #37

    trunk or liftgate

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2008 CHEVROLET CRUZE. THE CONTACT STATED THAT ON MULTIPLE OCCASIONS, THE LIFT GATE WOULD SPORADICALLY AND INDEPENDENTLY OPEN. THE INSTRUMENT PANEL LIGHT INDICATOR ILLUMINATED EACH TIME THE FAILURE OCCURRED INDICATING THAT THE LIFT GATE W…"~53,000 mi, complaint #1043481
    • "OUR 2011 CHEVY CRUZE ECO HAS A PROBLEM WITH THE TRUNK OPENING UP WHILE DRIVING AND WHEN IT IS PARKED AND LOCKED.THERE IS NO CURRENT RECALL, SO I TOOK IT TO A DEALER THEY SAID I NEED TO REPLACE REAR COMPARTMENT LID RELEASE THIS WILL COST ME OVER $100.00 TO REPA…"~65,000 mi, complaint #1057227
    • "MY TRUNK IS COMING OPEN ON ITS OWN. SOMETIMES WHEN I UNLOCK MY CAR THE TRUNK WILL POP OPEN OTHER TIMES IT WILL JUST POP OPEN WHEN I'M DRIVING DOWN THE ROAD. IT IS NOT MY KEY FOB BECAUSE I HAVE USED DIFFERENT KEY FOBS THAT I HAVE AND THE PROBLEM IS STILL HAPPEN…"~130,000 mi, complaint #1737681
  38. #38

    door latch and hinge

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I BOUGHT A 2011 CHEVY CRUZE FROM A OWNER, AND I DID NOT PAY ATTENTION TO THE PASSENGER DOOR HANDLE UNTIL AFTER I BOUGHT IT. THE THIN METAL WAS COMING OFF THE HANDLE. I TOUCHED IT AND IT CUT MY FINGER. I CALLED THE CHEVROLET PLACE CLOSE TO MY AREA AND THEY Q…"~51,500 mi, complaint #1070343
    • "THE CHROME COATING ON THE INSIDE DRIVERS SIDE PLASTIC DOOR HANDLE IS FAILING. THE EDGES OF THE CHROME WHERE IT HAS SEPARATED FROM THE PLASTIC ARE RAZOR SHARP AND HAVE CAUSED MULTIPLE FAIRLY DEEP LACERATIONS TO MY FINGERS WHEN OPENING THE DOOR. I INQUIRED AT…"~72,000 mi, complaint #969266
  39. #39

    glass and windshield

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I HAD MY CAR PARK IN THE FRONT YARD. IT RAIN ON THAT DATE UNTIL THE NEXT MORNING . WHEN I GOT INTO MY CAR I NOTICE ON THE FRONT PASSENGER SIDE UP UNDER THE DASHBOARD THAT IT WAS SOAK AND WET FROM THE RAIN THAT WE GOT. I DIDN'T LEAVE ANY WINDOWS DOWN. THE ONLY…"~36,500 mi, complaint #1089413
  40. #40

    parking brake

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MANUAL TRANSMISSION, NEUTRAL GEAR AND EMERGENCY BRAKE ALWAYS USED WHEN PARKING THE CAR. NOTICED THAT WHEN REMOVING THE E-BRAKE ON A HILL, THE CAR ROLLS SLIGHTLY BACKWARDS AND IT SEEMED AS IF THE E-BRAKE ENGAGED EVEN AFTER IT BEING REMOVED. THERE WAS ALSO FRICT…"~127,000 mi, complaint #1441312
  41. #41

    steering column

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "A SQUEAK HAS DEVELOPED IN THE STEERING COLUMN. ALTHOUGH GM HAS RECEIVED COMPLAINTS ABOUT THIS, THEY HAVE DONE NOTHING TO ISSUE ANY RECALLS. THERE ARE TSO'S ON THIS SINCE OTHER OWNERS HAVE COMPLAINED BUT THEY DO NOTHING. NO CAR WITH 23,000 MILES SHOULD HAVE BAD…"~23,000 mi, complaint #1174478
  42. #42

    tire failure

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED THAT THE TIRE PRESSURE LIGHT WAS ILLUMINATED, INDICATING THAT THE THE FRONT PASSENGER SIDE TIRE WAS FLAT. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THA…"~26,861 mi, complaint #908135
    • "TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE EQUIPPED WITH MASTER CRAFT MC440 TIRES, SIZE: P215/60R16. THE CONTACT FELT A BULGE IN THE WALL OF THE TIRE WHILE DRIVING 55 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE TH…"~30,000 mi, complaint #1003080
  43. #43

    wheel or rim

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE TIRE BLEW AND DETACHED FROM THE RIM WHILE DRIVING 70 MPH. THE VEHICLE DID NOT COME EQUIPPED WITH A JACK OR A SPARE TIRE. THE CONTACT STATED THAT THERE WAS A COMPRESSOR…"~11,100 mi, complaint #879452
    • "THE OUTER RIM OF THE WHEEL BROKE OFF FROM THE INNER 'STAR' OF THE WHEEL LEAVING THE INNER PART OF THE RIM AND THE LUG NUTS ATTACHED TO THE CAR. THE TIRE AND OUTER RIM DETACHED FROM THE CAR CAUSING DAMAGE TO THE CAR'S BODY. THE CAR FELL TO THE PAVEMENT WHEN T…"~59,663 mi, complaint #1274464
  44. #44

    alignment and pull

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THREE WEEKS AGO, I STARTED HEARING A NOISE FROM THE BACK LEFT TIRE. TWO DAYS AGO THE ESP AND TRACTION LIGHT WENT ON AS WELL AS THE BRAKE FLUID LIGHT. EVERYTHING JUST STARTED HITTING AT THE SAME TIME. I THINK THE CAR IS RIGGED TO HAVE EVERYTHING GO BAD ONCE TH…"~69,900 mi, complaint #1147215
  45. #45

    engine mounts

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I AM VERY ANGRY THAT CHEVROLET HAS BEEN ALLOWED TO GREENLIGHT HACKSAWING THE CHEVY CRUZE'S ENGINE GUARD AS AN ACCEPTABLE FIX TO THEIR SAFETY RECALL. MY HUSBAND AND I ARE VERY UNCOMFORTABLE WITH ALLOWING OUR DEALERSHIP TO SAWZALL THE ENGINE GUARD APART. WE AR…"~13,700 mi, complaint #943300
  46. #46

    fuel pump

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZ. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE CONTACT NOTICED A RUMBLING NOISE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE FUEL PUMP AND TANK NEEDED TO BE REPLACED. THE V…"~35,000 mi, complaint #996536
  47. #47

    lighting exterior

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE BRAKE LIGHTS FLICKER AND/OR STAY ON WHEN BRAKES ARE NOT BEING PRESSED."~48,000 mi, complaint #1425673
  48. #48

    mirror

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "INSIDE REAR VIEW MIRROR SEEMS LOSE AND WILL VIBRATE/SHAKE WHILE DRIVING OVER BUMPS AND WHEN THE RADIO IS TURNED ON, MAKING IT DIFFICULT TO HAVE A CLEAR VIEW OF WHAT'S BEHIND THE CAR. DEALER LOOKED AT IT AND SAID THERE WAS NOTHING THAT CAN BE DONE TO FIX IT. *…"~12,000 mi, complaint #924555
  49. #49

    noise or vibration unspecified

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THERE IS KNOCKING NOISE IN THE REAR OF THE VEHICLE. A LETTER FROM CHEVY STATES THAT THEY KNOW THERE IS A PROBLEM BUT THEY DON'T KNOW HOW TO FIX IT. #PIC5726 THE CAR HAS BEEN IN THE SHOP 4 TIMES FOR THIS STARTING AT ABOUT 16,000 MILES. I HAVE ONLY HAD THE CAR F…"~16,000 mi, complaint #959096
  50. #50

    paint and clearcoat

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "2011 CHEVROLET CRUZE LTZ DOOR HANDLE CHROME PLATING IS PEALING OFF AND HAS CREATED A SHARP EDGE THAT CUTS ON CONTACT. "complaint #1691172
  51. #51

    phone connectivity

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I BOUGHT A 2011 CRUZE AND PART OF THE SELLING POINT WAS THAT IT WAS BLUETOOTH EQUIPPED. MORE AND MORE STATES ARE PASSING HANDSFREE LAWS AND THE BLUETOOTH WAS IMPORTANT TO ME. IT WORKED MAYBE 2 MONTHS. THE PHONE WILL NOT STAY CONNECTED. IT CONNECTS FOR A MIN…"~500 mi, complaint #862415
  52. #52

    software or update

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN I TURNED ON MY CAR, MY MESSAGE CENTER WAS IN GERMAN INSTEAD OF ENGLISH. I DID NOTHING TO CHANGE THE LANGUAGE. THE NEXT TIME I TURNED ON MY CAR, IT WAS BACK TO ENGLISH. *TR"~25,200 mi, complaint #1181010
  53. #53

    starter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "IGNITION SWITCH STICKING HAVE TO MANUALLY TURN IT THE KEY OR IT STAY ON TIRING TO START. *JS"~57,000 mi, complaint #1066052
  54. #54

    tpms

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE OPERATING THE VEHICLE, THE TIRE PRESSURE MONITORING SYSTEM WOULD ERRONEOUSLY INDICATE THAT THE TIRES WERE NOT FULLY INFLATED. AFTER INSPECTING THE TIRES, THE CONTACT DID NOT DISCOVER A FAILURE. THE CONTACT ALS…"~25,000 mi, complaint #1171673

NHTSA investigations

Search NHTSA's own recall and complaint database for CHEVROLET CRUZE directly.